Senior Lead AI Engineer Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/30/2026
Full time
Senior Lead AI Engineer Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Careers With Purpose At the Good Samaritan Society and Sanford Health, our diverse therapy care team offers compassionate care and strives to always put our residents and patients first. Join one of the largest and fastest-growing not-for-profit health systems in the United States, where we have openings available across 24 states and we're proud to offer many development and advancement opportunities. Facility: Marsh Med Ctr Park Falls Location: Park Falls, WI Address: 98 Sherry Ave, Park Falls, WI 54552, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $35.50 - $52.00 Pay Info: Sign on Bonus! $20,000 with a commitment Department Details Caring for patients in both outpatient and inpatient settings to include swing bed patients at the Marshfield Medical Center - Park Falls. M-F with no Holiday or weekend shifts. Job Summary As an Occupational Therapist, you will assess residents/patients and use treatments to help them develop, maintain and recover their ability to perform tasks in their occupations of life. Occupational Therapists who thrive at Good Sam and Sanford are typically good communicators, compassionate, and enjoy working with people. In this Occupational Therapist role you may be asked to supervise assistants, aides, and students as they provide care, treatment, or other services inside the department as well as interact with individuals outside the department like providers, case managers, family members, and more. Responsibilities Conducts evaluations and provides interventions for residents and patients Evaluates abilities of residents/patients and develops realistic therapy goals Documents resident's/patient's information for evaluation and establishes therapeutic plans Provides education designed to enhance understanding and improve functional outcomes Demonstrates and incorporates knowledge of current research into daily treatment Provides ongoing education and training to peers in the area(s) of expertise Qualifications Appropriate education level required in accordance with state licensure. Must be licensed in the state(s) of practice as Occupational Therapist. When working at a Sanford Health Facility (not required but preferred for GSS Facilities): Must also be certified through the National Board of Certification in Occupational Therapy (NBCOT). When applicable, may require valid driver's license. Obtains and subsequently maintains required department specific competencies and certifications. Basic Life Support (BLS) for health care providers required or within the first 60 days of employment. In the states of North Dakota, South Dakota, Iowa, and Minnesota, new graduates in the process of testing with the board, will be considered with the possession of a temporary license. Benefits Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R- Job Function: Allied Health Featured: No
07/30/2026
Full time
Careers With Purpose At the Good Samaritan Society and Sanford Health, our diverse therapy care team offers compassionate care and strives to always put our residents and patients first. Join one of the largest and fastest-growing not-for-profit health systems in the United States, where we have openings available across 24 states and we're proud to offer many development and advancement opportunities. Facility: Marsh Med Ctr Park Falls Location: Park Falls, WI Address: 98 Sherry Ave, Park Falls, WI 54552, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $35.50 - $52.00 Pay Info: Sign on Bonus! $20,000 with a commitment Department Details Caring for patients in both outpatient and inpatient settings to include swing bed patients at the Marshfield Medical Center - Park Falls. M-F with no Holiday or weekend shifts. Job Summary As an Occupational Therapist, you will assess residents/patients and use treatments to help them develop, maintain and recover their ability to perform tasks in their occupations of life. Occupational Therapists who thrive at Good Sam and Sanford are typically good communicators, compassionate, and enjoy working with people. In this Occupational Therapist role you may be asked to supervise assistants, aides, and students as they provide care, treatment, or other services inside the department as well as interact with individuals outside the department like providers, case managers, family members, and more. Responsibilities Conducts evaluations and provides interventions for residents and patients Evaluates abilities of residents/patients and develops realistic therapy goals Documents resident's/patient's information for evaluation and establishes therapeutic plans Provides education designed to enhance understanding and improve functional outcomes Demonstrates and incorporates knowledge of current research into daily treatment Provides ongoing education and training to peers in the area(s) of expertise Qualifications Appropriate education level required in accordance with state licensure. Must be licensed in the state(s) of practice as Occupational Therapist. When working at a Sanford Health Facility (not required but preferred for GSS Facilities): Must also be certified through the National Board of Certification in Occupational Therapy (NBCOT). When applicable, may require valid driver's license. Obtains and subsequently maintains required department specific competencies and certifications. Basic Life Support (BLS) for health care providers required or within the first 60 days of employment. In the states of North Dakota, South Dakota, Iowa, and Minnesota, new graduates in the process of testing with the board, will be considered with the possession of a temporary license. Benefits Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R- Job Function: Allied Health Featured: No
Senior Lead AI Engineer (LLM Gateway, FM Hosting) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/30/2026
Full time
Senior Lead AI Engineer (LLM Gateway, FM Hosting) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Careers With Purpose At the Good Samaritan Society and Sanford Health, our diverse therapy care team offers compassionate care and strives to always put our residents and patients first. Join one of the largest and fastest-growing not-for-profit health systems in the United States, where we have openings available across 24 states and we're proud to offer many development and advancement opportunities. Facility: Marsh Med Ctr Location: Marshfield, WI Address: 611 N St Joseph Ave, Marshfield, WI 54449, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $35.50 - $52.00 Pay Info: Sign on Bonus! $20,000 with a commitment Job Summary As an Occupational Therapist, you will assess residents/patients and use treatments to help them develop, maintain and recover their ability to perform tasks in their occupations of life. Occupational Therapists who thrive at Good Sam and Sanford are typically good communicators, compassionate, and enjoy working with people. In this Occupational Therapist role you may be asked to supervise assistants, aides, and students as they provide care, treatment, or other services inside the department as well as interact with individuals outside the department like providers, case managers, family members, and more. Responsibilities Conducts evaluations and provides interventions for residents and patients Evaluates abilities of residents/patients and develops realistic therapy goals Documents resident's/patient's information for evaluation and establishes therapeutic plans Provides education designed to enhance understanding and improve functional outcomes Demonstrates and incorporates knowledge of current research into daily treatment Provides ongoing education and training to peers in the area(s) of expertise Qualifications Appropriate education level required in accordance with state licensure. Must be licensed in the state(s) of practice as Occupational Therapist. When working at a Sanford Health Facility (not required but preferred for GSS Facilities): Must also be certified through the National Board of Certification in Occupational Therapy (NBCOT). When applicable, may require valid driver's license. Obtains and subsequently maintains required department specific competencies and certifications. Basic Life Support (BLS) for health care providers required or within the first 60 days of employment. In the states of North Dakota, South Dakota, Iowa, and Minnesota, new graduates in the process of testing with the board, will be considered with the possession of a temporary license. Benefits Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R- Job Function: Allied Health Featured: No
07/30/2026
Full time
Careers With Purpose At the Good Samaritan Society and Sanford Health, our diverse therapy care team offers compassionate care and strives to always put our residents and patients first. Join one of the largest and fastest-growing not-for-profit health systems in the United States, where we have openings available across 24 states and we're proud to offer many development and advancement opportunities. Facility: Marsh Med Ctr Location: Marshfield, WI Address: 611 N St Joseph Ave, Marshfield, WI 54449, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $35.50 - $52.00 Pay Info: Sign on Bonus! $20,000 with a commitment Job Summary As an Occupational Therapist, you will assess residents/patients and use treatments to help them develop, maintain and recover their ability to perform tasks in their occupations of life. Occupational Therapists who thrive at Good Sam and Sanford are typically good communicators, compassionate, and enjoy working with people. In this Occupational Therapist role you may be asked to supervise assistants, aides, and students as they provide care, treatment, or other services inside the department as well as interact with individuals outside the department like providers, case managers, family members, and more. Responsibilities Conducts evaluations and provides interventions for residents and patients Evaluates abilities of residents/patients and develops realistic therapy goals Documents resident's/patient's information for evaluation and establishes therapeutic plans Provides education designed to enhance understanding and improve functional outcomes Demonstrates and incorporates knowledge of current research into daily treatment Provides ongoing education and training to peers in the area(s) of expertise Qualifications Appropriate education level required in accordance with state licensure. Must be licensed in the state(s) of practice as Occupational Therapist. When working at a Sanford Health Facility (not required but preferred for GSS Facilities): Must also be certified through the National Board of Certification in Occupational Therapy (NBCOT). When applicable, may require valid driver's license. Obtains and subsequently maintains required department specific competencies and certifications. Basic Life Support (BLS) for health care providers required or within the first 60 days of employment. In the states of North Dakota, South Dakota, Iowa, and Minnesota, new graduates in the process of testing with the board, will be considered with the possession of a temporary license. Benefits Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R- Job Function: Allied Health Featured: No
Careers With Purpose At the Good Samaritan Society and Sanford Health, our diverse therapy care team offers compassionate care and strives to always put our residents and patients first. Join one of the largest and fastest-growing not-for-profit health systems in the United States, where we have openings available across 24 states and we're proud to offer many development and advancement opportunities. Facility: Marsh Main Location: Marshfield, WI Address: 1000 N Oak Ave, Marshfield, WI 54449, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $35.50 - $52.00 Pay Info: Sign on Bonus! $20,000 with a commitment Department Details Join our outpatient team as an Occupational Therapist, with a strong focus on pediatric patients. Work collaboratively with Physical Therapists, Occupational Therapists, and Speech Therapy in a friendly, rural setting. You'll treat a variety of diagnoses, balance independent practice with team collaboration, and receive strong mentorship and support in a growth focused environment. Job Summary As an Occupational Therapist, you will assess residents/patients and use treatments to help them develop, maintain and recover their ability to perform tasks in their occupations of life. Occupational Therapists who thrive at Good Sam and Sanford are typically good communicators, compassionate, and enjoy working with people. In this Occupational Therapist role you may be asked to supervise assistants, aides, and students as they provide care, treatment, or other services inside the department as well as interact with individuals outside the department like providers, case managers, family members, and more. Responsibilities Conducts evaluations and provides interventions for residents and patients Evaluates abilities of residents/patients and develops realistic therapy goals Documents resident's/patient's information for evaluation and establishes therapeutic plans Provides education designed to enhance understanding and improve functional outcomes Demonstrates and incorporates knowledge of current research into daily treatment Provides ongoing education and training to peers in the area(s) of expertise Qualifications Appropriate education level required in accordance with state licensure. Must be licensed in the state(s) of practice as Occupational Therapist. When working at a Sanford Health Facility (not required but preferred for GSS Facilities): Must also be certified through the National Board of Certification in Occupational Therapy (NBCOT). When applicable, may require valid driver's license. Obtains and subsequently maintains required department specific competencies and certifications. Basic Life Support (BLS) for health care providers required or within the first 60 days of employment. In the states of North Dakota, South Dakota, Iowa, and Minnesota, new graduates in the process of testing with the board, will be considered with the possession of a temporary license. Benefits Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R- Job Function: Allied Health Featured: No
07/30/2026
Full time
Careers With Purpose At the Good Samaritan Society and Sanford Health, our diverse therapy care team offers compassionate care and strives to always put our residents and patients first. Join one of the largest and fastest-growing not-for-profit health systems in the United States, where we have openings available across 24 states and we're proud to offer many development and advancement opportunities. Facility: Marsh Main Location: Marshfield, WI Address: 1000 N Oak Ave, Marshfield, WI 54449, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $35.50 - $52.00 Pay Info: Sign on Bonus! $20,000 with a commitment Department Details Join our outpatient team as an Occupational Therapist, with a strong focus on pediatric patients. Work collaboratively with Physical Therapists, Occupational Therapists, and Speech Therapy in a friendly, rural setting. You'll treat a variety of diagnoses, balance independent practice with team collaboration, and receive strong mentorship and support in a growth focused environment. Job Summary As an Occupational Therapist, you will assess residents/patients and use treatments to help them develop, maintain and recover their ability to perform tasks in their occupations of life. Occupational Therapists who thrive at Good Sam and Sanford are typically good communicators, compassionate, and enjoy working with people. In this Occupational Therapist role you may be asked to supervise assistants, aides, and students as they provide care, treatment, or other services inside the department as well as interact with individuals outside the department like providers, case managers, family members, and more. Responsibilities Conducts evaluations and provides interventions for residents and patients Evaluates abilities of residents/patients and develops realistic therapy goals Documents resident's/patient's information for evaluation and establishes therapeutic plans Provides education designed to enhance understanding and improve functional outcomes Demonstrates and incorporates knowledge of current research into daily treatment Provides ongoing education and training to peers in the area(s) of expertise Qualifications Appropriate education level required in accordance with state licensure. Must be licensed in the state(s) of practice as Occupational Therapist. When working at a Sanford Health Facility (not required but preferred for GSS Facilities): Must also be certified through the National Board of Certification in Occupational Therapy (NBCOT). When applicable, may require valid driver's license. Obtains and subsequently maintains required department specific competencies and certifications. Basic Life Support (BLS) for health care providers required or within the first 60 days of employment. In the states of North Dakota, South Dakota, Iowa, and Minnesota, new graduates in the process of testing with the board, will be considered with the possession of a temporary license. Benefits Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1- or send an email to . Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R- Job Function: Allied Health Featured: No
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Lead Laboratory Support Services Specialist must possess comprehensive knowledge of clinical laboratory procedures, including specimen processing, documentation, and result management. The Lead Laboratory Support Services Specialist must have the ability to work effectively under pressure and prioritize tasks to meet deadlines while maintaining high standards of accuracy and efficiency. They should be capable of providing leadership and direction to team members, fostering a collaborative and supportive work environment. Schedule: Office is open seven days a week, 365 days a year. This role would consist of a 40- hour work week, between the hours of 7:00 am to close (approximately 11:30 pm). This shift may be from 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm. The schedule will be determined by the supervisor upon hire. Rotating Holidays and Weekends possible. Location: 3901 Hoyt Ave, (Founder's Lab in basement) Everett, WA 98201. Primary Responsibilities: Specimen Processing: Responsible for meticulous specimen processing including receiving, verifying patient identification, sorting, preparing, and distributing blood, urine, and other biological specimens according to protocol. The Specialist operates laboratory equipment such as centrifuges and copiers and utilizes the organization's EHR and LIS computer systems to perform these functions. Review data in the laboratory information system, label specimens, centrifuge, aliquot, and load specimens onto laboratory equipment Phone and Customer Service: Field phone calls, provide ordering information on lab tests and specimen requirements, answering telephones, taking and relaying messages, and offering phone customer service. Includes receiving calls regarding test ordering information and patient results from providers, and contacting reference laboratories for test inquiries and resolution. Effective communication ensures that inquiries are addressed promptly and accurately, supporting overall laboratory efficiency Documentation and Resource Management: Serving as a lab resource, the Specialist handles documentation related to lab incidents, fills out reference lab forms, resolves specimen issues, and reports issues. Ensure results are received from external testing sites, and scan results into EHR ensuring results are sent to providers Maintenance of Equipment: Maintenance duties include recording temperatures, defrosting freezers, and cleaning laboratory equipment. Ensures that all equipment is functioning correctly and adheres to maintenance schedules, contributing to the safe and efficient operation of the lab Quality Improvement and Compliance: Contributes to Quality Improvement and Lean Process Improvement activities. They complete all mandatory learning requirements on time and attend and participate in department, team, and committee meetings. Compliance with all department and location-specific policies and procedures is mandatory Leadership Responsibilities: In the absence of the supervisor, the Lead Specialist assumes responsibility for the Processing department's smooth operation. They perform regularly assigned work and assist co-workers during times of increased workload or reduced staffing. Monitoring workflow, making staffing adjustments, and prioritizing tasks are among their key responsibilities. They also serve as a resource person and problem collaborator for team members, communicating employee requests, suggestions, and staffing needs to the supervisor. Additionally, they support and communicate decisions made by the supervisor regarding interpersonal conflicts within the work unit and share opportunities for improving processes with management. Encouraging and developing the employees they lead, the Lead Specialist actively engages in special projects or assignments made by the Processing Supervisor or Lab Manager. All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that promotes and supports the Core Values of the organization Integrates Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction. Must follow written and oral instructions and complete routine tasks independently Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements Ensures confidentiality of patient information by following HIPAA guidelines and policies Attends training to meet job position requirements and as needed or mandated by policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations Have regular and predictable attendance Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Highschool diploma or GED One plus years of computer proficiency experience One plus years of experience in a clinical laboratory including specimen processing One plus years of leadership experience, including mentoring and guiding team members, monitoring workflow, and making staffing adjustments One plus years of demonstrated ability to engage in professional phone communication with both patients and healthcare providers Ability to work a 40-hour flexible work week to include the hours of 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm Schedule may change due to business needs Preferred Qualifications: Current BLS certification or ability to obtain within the first 30 days of employment Knowledge and understanding of laboratory equipment operation, such as centrifuges and copiers Knowledge of laboratory information systems (LIS) for data entry and specimen tracking purposes An understanding of regulatory requirements, including OSHA, CLIA, and CAP standards, pertaining to laboratory safety and compliance Exhibit a range of technical skills, including the proven ability to process biological samples efficiently in a fast-paced environment Proven attention to detail and a commitment to maintaining high-quality standards, especially in tasks involving specimen processing procedures and support functions Demonstrated flexibility for covering team members on leave and adjusting working hours as needed Proven ability to exhibit a commitment to continuous learning and professional development, ensuring current knowledge of advancements in the field Soft Skills: Demonstrated solid organizational skills to ensure accurate processing, along with the demonstrated ability to multitask while maintaining a calm and effectual demeanor Demonstrated effective verbal and written communication skills for interactions with patients, laboratory team members, clinicians, and other clinical staff Proven ability to troubleshoot, problem-solve, and encourage teamwork through cooperative interactions Demonstrated adaptability to new processes demonstrated through Continuous Process Improvement . click apply for full job details
07/30/2026
Full time
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Lead Laboratory Support Services Specialist must possess comprehensive knowledge of clinical laboratory procedures, including specimen processing, documentation, and result management. The Lead Laboratory Support Services Specialist must have the ability to work effectively under pressure and prioritize tasks to meet deadlines while maintaining high standards of accuracy and efficiency. They should be capable of providing leadership and direction to team members, fostering a collaborative and supportive work environment. Schedule: Office is open seven days a week, 365 days a year. This role would consist of a 40- hour work week, between the hours of 7:00 am to close (approximately 11:30 pm). This shift may be from 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm. The schedule will be determined by the supervisor upon hire. Rotating Holidays and Weekends possible. Location: 3901 Hoyt Ave, (Founder's Lab in basement) Everett, WA 98201. Primary Responsibilities: Specimen Processing: Responsible for meticulous specimen processing including receiving, verifying patient identification, sorting, preparing, and distributing blood, urine, and other biological specimens according to protocol. The Specialist operates laboratory equipment such as centrifuges and copiers and utilizes the organization's EHR and LIS computer systems to perform these functions. Review data in the laboratory information system, label specimens, centrifuge, aliquot, and load specimens onto laboratory equipment Phone and Customer Service: Field phone calls, provide ordering information on lab tests and specimen requirements, answering telephones, taking and relaying messages, and offering phone customer service. Includes receiving calls regarding test ordering information and patient results from providers, and contacting reference laboratories for test inquiries and resolution. Effective communication ensures that inquiries are addressed promptly and accurately, supporting overall laboratory efficiency Documentation and Resource Management: Serving as a lab resource, the Specialist handles documentation related to lab incidents, fills out reference lab forms, resolves specimen issues, and reports issues. Ensure results are received from external testing sites, and scan results into EHR ensuring results are sent to providers Maintenance of Equipment: Maintenance duties include recording temperatures, defrosting freezers, and cleaning laboratory equipment. Ensures that all equipment is functioning correctly and adheres to maintenance schedules, contributing to the safe and efficient operation of the lab Quality Improvement and Compliance: Contributes to Quality Improvement and Lean Process Improvement activities. They complete all mandatory learning requirements on time and attend and participate in department, team, and committee meetings. Compliance with all department and location-specific policies and procedures is mandatory Leadership Responsibilities: In the absence of the supervisor, the Lead Specialist assumes responsibility for the Processing department's smooth operation. They perform regularly assigned work and assist co-workers during times of increased workload or reduced staffing. Monitoring workflow, making staffing adjustments, and prioritizing tasks are among their key responsibilities. They also serve as a resource person and problem collaborator for team members, communicating employee requests, suggestions, and staffing needs to the supervisor. Additionally, they support and communicate decisions made by the supervisor regarding interpersonal conflicts within the work unit and share opportunities for improving processes with management. Encouraging and developing the employees they lead, the Lead Specialist actively engages in special projects or assignments made by the Processing Supervisor or Lab Manager. All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that promotes and supports the Core Values of the organization Integrates Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction. Must follow written and oral instructions and complete routine tasks independently Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements Ensures confidentiality of patient information by following HIPAA guidelines and policies Attends training to meet job position requirements and as needed or mandated by policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations Have regular and predictable attendance Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Highschool diploma or GED One plus years of computer proficiency experience One plus years of experience in a clinical laboratory including specimen processing One plus years of leadership experience, including mentoring and guiding team members, monitoring workflow, and making staffing adjustments One plus years of demonstrated ability to engage in professional phone communication with both patients and healthcare providers Ability to work a 40-hour flexible work week to include the hours of 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm Schedule may change due to business needs Preferred Qualifications: Current BLS certification or ability to obtain within the first 30 days of employment Knowledge and understanding of laboratory equipment operation, such as centrifuges and copiers Knowledge of laboratory information systems (LIS) for data entry and specimen tracking purposes An understanding of regulatory requirements, including OSHA, CLIA, and CAP standards, pertaining to laboratory safety and compliance Exhibit a range of technical skills, including the proven ability to process biological samples efficiently in a fast-paced environment Proven attention to detail and a commitment to maintaining high-quality standards, especially in tasks involving specimen processing procedures and support functions Demonstrated flexibility for covering team members on leave and adjusting working hours as needed Proven ability to exhibit a commitment to continuous learning and professional development, ensuring current knowledge of advancements in the field Soft Skills: Demonstrated solid organizational skills to ensure accurate processing, along with the demonstrated ability to multitask while maintaining a calm and effectual demeanor Demonstrated effective verbal and written communication skills for interactions with patients, laboratory team members, clinicians, and other clinical staff Proven ability to troubleshoot, problem-solve, and encourage teamwork through cooperative interactions Demonstrated adaptability to new processes demonstrated through Continuous Process Improvement . click apply for full job details
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales/Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York. Training on all government programs will be conducted upon hire. This is an outside/field sales position Base Pay + Bonus Primary Responsibilities: Enroll eligible members in UHC Essential Plan Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housings, etc.) The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing sales. Serve as point of contact for members to provide excellent service and enrollment experience Lead pipeline management Responsible for meeting or exceeding sales and enrollment expectations within assigned territory Conduct product information presentations in multiple settings, including in-home consultations Function independently and responsibly with minimal need for supervision Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems. Provide input, support and feedback on promotional opportunities, benefits, and other issues Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner Input consumer demographics and interactions into company systems as appropriate Performs other duties as required Demonstrated Skills: Execute excellent communication, interpersonal, time management and organizational skills Excellent relationship building skills Ability to be compassionate while selling Function independently and responsibly with minimal need for supervision Ability to manage multiple priorities as it relates to meeting enrollment goals Ability to communicate complex healthcare information to potential clients Required Qualifications: Marketplace Certified (Valid NYSOH Certified Application Counselor ID - CAC) in good standing or willing to obtain certification within 30 days of hire 1+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience Intermediate level of proficiency in MS Office (Outlook, Word, Excel, Power Point) Willing and able to travel locally up to 100% of time within assigned sales territories in this NYC market area requiring reliable transportation or access to public transportation Willing and able to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required Reside within commuting distance to New York Metropolitan area Bilingual English plus one or more of the following: Chinese (Cantonese, Mandarin, Fuzhounese), Korean, South Asian - Hindi, Bengali, Urdu, Punjabi, Tamil, Gujarati, Vietnamese, Filipino/Tagalog etc Preferred Qualifications 2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communities Previous outside sales and territory management experience Valid driver's license, good driving history and current automobile insurance Insured, dependable vehicle with current driver's license Health & Accident Insurance license required (company-sponsored) state health/life insurance; or willing to obtain license within 30 days of hire Established professional relationships with non-profits, community sources CBO's, religious/faith-based organizations FBO's in designated sales territory Demonstrated knowledge of Essential Plan Market Place marketing rules and regulations preferred, training in all lines of businesses will be provided Previous outside sales and territory management experience Act as a team player - work collaboratively with others (both inside the sales unit as well as outside) to achieve goals, relate to others in an open and accepting manner, keep others up to date on information they need, contribute ideas and support decisions made by the team and the organization, treat people with dignity and respect All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.23 to $38.46 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. ,
07/30/2026
Full time
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. Working under the direction of the Essential Plan (EP) Sales & Account management and collectively with the Business Development and Community Outreach team, the Sales/Account Manager will interface with New York Health Plan to increase marketing synergy and drive overall membership growth. The EP Account Manager is a field-based role that establishes and cultivates strategic business relationships with key sales and market influencers, potential new customers, and related community institutions. The Essential Plan is for New Yorkers between the ages of 19-64. This position requires someone with tenacity to perform sales activities both indoors and outdoors. Function identified will be new Business to Business (B2B) opportunities for the purpose of prospecting and enrolling new Essential Plan eligible including vertical channels (dental, vision, fitness, colleges, trade schools, small businesses, as well as industry sectors identified by your manager) that support EP Growth strategy in key areas in New York. Training on all government programs will be conducted upon hire. This is an outside/field sales position Base Pay + Bonus Primary Responsibilities: Enroll eligible members in UHC Essential Plan Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housings, etc.) The EP Account Manager presents health plan information to providers, business advocacies, potential eligible and responsible for closing sales. Serve as point of contact for members to provide excellent service and enrollment experience Lead pipeline management Responsible for meeting or exceeding sales and enrollment expectations within assigned territory Conduct product information presentations in multiple settings, including in-home consultations Function independently and responsibly with minimal need for supervision Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems. Provide input, support and feedback on promotional opportunities, benefits, and other issues Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner Input consumer demographics and interactions into company systems as appropriate Performs other duties as required Demonstrated Skills: Execute excellent communication, interpersonal, time management and organizational skills Excellent relationship building skills Ability to be compassionate while selling Function independently and responsibly with minimal need for supervision Ability to manage multiple priorities as it relates to meeting enrollment goals Ability to communicate complex healthcare information to potential clients Required Qualifications: Marketplace Certified (Valid NYSOH Certified Application Counselor ID - CAC) in good standing or willing to obtain certification within 30 days of hire 1+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience Intermediate level of proficiency in MS Office (Outlook, Word, Excel, Power Point) Willing and able to travel locally up to 100% of time within assigned sales territories in this NYC market area requiring reliable transportation or access to public transportation Willing and able to work core business hours, Monday - Friday 8am-5pm and nights and weekends, when required Reside within commuting distance to New York Metropolitan area Bilingual English plus one or more of the following: Chinese (Cantonese, Mandarin, Fuzhounese), Korean, South Asian - Hindi, Bengali, Urdu, Punjabi, Tamil, Gujarati, Vietnamese, Filipino/Tagalog etc Preferred Qualifications 2+ years of business-to-business (B2B), Business to consumer (B2C) Direct marketing, outside sales or community outreach experience Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communities Previous outside sales and territory management experience Valid driver's license, good driving history and current automobile insurance Insured, dependable vehicle with current driver's license Health & Accident Insurance license required (company-sponsored) state health/life insurance; or willing to obtain license within 30 days of hire Established professional relationships with non-profits, community sources CBO's, religious/faith-based organizations FBO's in designated sales territory Demonstrated knowledge of Essential Plan Market Place marketing rules and regulations preferred, training in all lines of businesses will be provided Previous outside sales and territory management experience Act as a team player - work collaboratively with others (both inside the sales unit as well as outside) to achieve goals, relate to others in an open and accepting manner, keep others up to date on information they need, contribute ideas and support decisions made by the team and the organization, treat people with dignity and respect All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $19.23 to $38.46 per hour based on full-time employment. This role is also eligible to receive bonuses based on sales performance. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. ,
This position is Onsite. Our office is located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group , we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English, Cantonese and Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This role delivers face to face customer service to M&R and DSNP members-explaining benefits, resolving claims and billing issues, completing material requests, providing translations, and assisting with government program applications-while collaborating closely with a 7-member onsite team. This position is full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime. We offer 2 weeks of introductory training and then continuous on the job training. The hours of the training will be 9:00am - 5:30pm EST, Monday - Friday. Primary Responsibilities: Customer Services responsibilities- Full M&R and DSNP training Provide in person Member services to both M&R and DSNP members with their languages (Cantonese / Mandarin) at retail store, services including but not limited to: Benefits Policies, Procedures and protocols (pre-auth, enrollments, renew rewards, etc ) Claim/billing issues (follow up calls with resolution to identified issues in timely manner, outbound calls to provider offices if needed) Fulfills material requests for Members Translations (company letters, as interpreter to work with other vendors) Assist members to apply for various government assistance programs, explore external non-profits organizations to provide help to needed Members Member Services Quality Programs Supports Support Member experience and quality programs to improve Member satisfaction NPS score and Star rating Assist outbound calls projects (HRA, seminar RSVPs, other quality call projects) Support House Call program/activities at retail sites Attend in person MES event and assist on Q&A sessions Arrange small session educational seminars to promote UHC tools that will be benefit Members (website, catalog ordering, etc) As interpreter, assist Members to complete quality related surveys and close gap in care activities to enhance plan's star rating Attend community activities to promote retails Medicare Growth Medicare Sales and Enrollment Supports Must obtain Health license and Complete Medicare certification to support enrollment Encourage Member referral program after servicing Introduce plans to Members and Prospects for conversions and new enrollments Need to handle Member conversion applications process and sign-up Medicare prospects as sales back up Promote sales-related seminars and events at retail You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 3+ years of customer service experience analyzing and solving customer problems Experience with Windows based programs including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook Bilingual Fluency in English, Cantonese and Mandarin Must be willing to obtain Health license after 6 months of employment Ability to travel up to 10% on local retail locations as needed Must reside within a commutable distance to the office located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354 Ability to work full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: Bilingual Fluency in English, Fuzhouese and Toishanese Healthcare Industry experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $20 - $36 hourly based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
07/30/2026
Full time
This position is Onsite. Our office is located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group , we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English, Cantonese and Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This role delivers face to face customer service to M&R and DSNP members-explaining benefits, resolving claims and billing issues, completing material requests, providing translations, and assisting with government program applications-while collaborating closely with a 7-member onsite team. This position is full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime. We offer 2 weeks of introductory training and then continuous on the job training. The hours of the training will be 9:00am - 5:30pm EST, Monday - Friday. Primary Responsibilities: Customer Services responsibilities- Full M&R and DSNP training Provide in person Member services to both M&R and DSNP members with their languages (Cantonese / Mandarin) at retail store, services including but not limited to: Benefits Policies, Procedures and protocols (pre-auth, enrollments, renew rewards, etc ) Claim/billing issues (follow up calls with resolution to identified issues in timely manner, outbound calls to provider offices if needed) Fulfills material requests for Members Translations (company letters, as interpreter to work with other vendors) Assist members to apply for various government assistance programs, explore external non-profits organizations to provide help to needed Members Member Services Quality Programs Supports Support Member experience and quality programs to improve Member satisfaction NPS score and Star rating Assist outbound calls projects (HRA, seminar RSVPs, other quality call projects) Support House Call program/activities at retail sites Attend in person MES event and assist on Q&A sessions Arrange small session educational seminars to promote UHC tools that will be benefit Members (website, catalog ordering, etc) As interpreter, assist Members to complete quality related surveys and close gap in care activities to enhance plan's star rating Attend community activities to promote retails Medicare Growth Medicare Sales and Enrollment Supports Must obtain Health license and Complete Medicare certification to support enrollment Encourage Member referral program after servicing Introduce plans to Members and Prospects for conversions and new enrollments Need to handle Member conversion applications process and sign-up Medicare prospects as sales back up Promote sales-related seminars and events at retail You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 3+ years of customer service experience analyzing and solving customer problems Experience with Windows based programs including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook Bilingual Fluency in English, Cantonese and Mandarin Must be willing to obtain Health license after 6 months of employment Ability to travel up to 10% on local retail locations as needed Must reside within a commutable distance to the office located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354 Ability to work full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: Bilingual Fluency in English, Fuzhouese and Toishanese Healthcare Industry experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $20 - $36 hourly based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Lead AI Engineer (AI Foundations, LLM Customization and Finetuning) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Lead AI Engineer Cambridge, MA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/30/2026
Full time
Lead AI Engineer (AI Foundations, LLM Customization and Finetuning) Overview At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Lead AI Engineer Cambridge, MA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Sullivan, MO Location PURPOSE AND SCOPE: Functions as part of the hemodialysis health care team as a Staff Registered Nurse to ensure provision of quality patient care on a daily basis in accordance with FMS policies, procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Enhancement Goals (QEP). Adheres to all requirements of the FMCNA Compliance Program, and FMS patient care and administrative policies. PRINCIPAL DUTIES AND RESPONSIBILITIES: Directs Patient Care Technician's provision of safe and effective delivery of chronic hemodialysis therapy to patients in compliance with standards outlined in the facility policy procedure manuals, as well as regulations set forth by the corporation, state, and federal agencies. Delegates tasks to all direct patient care staff including but not limited to LVN/LPNs, Patient Care Technicians, and Dialysis Assistants. Assesses daily patient care needs and develops appropriate patient care assignments. Routinely monitors patient care staff for appropriate techniques and adherence to facility policy and procedures. Participates in staff training and orientation of new staff as assigned Participates in all required staff meetings as scheduled. Ensures educational needs of patients and family are met regarding End Stage Renal Disease (ESRD). Provides ongoing education to patients regarding their renal disease, vascular access and dialysis therapy, and other related health conditions. Discusses with patient, and records education related to diet/fluid and medication compliance. Provides patient specific detailed education regarding adequacy measures where applicable - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM). Ensures transplant awareness, modality awareness, and drive catheter reduction. Educates patients regarding laboratory values and the relationship to adequate dialysis therapy, compliance with treatment schedule, medications, and fluid. Provides safe and effective delivery of care to patients with ESRD. Accurately implements treatment prescriptions including Sodium (Na) modeling prescription, and Ultrafiltration modeling (where appropriate) to ensure stable treatment therapy as indicated. Assesses patients' response to hemodialysis treatment therapy, making appropriate adjustments and modifications to the treatment plan as indicated by the prescribing physician. Communicates problems or concerns to the Team Leader or physician. Identifies and communicates patient related issues to Team Leader or physician. Initiates Initial and Annual Nursing Assessment, and ongoing evaluation and documentation of patient care needs according to FMC Policies and Procedures. Actively participates in the pre-evaluation, initiation, monitoring, termination, access homeostasis, and post evaluation of patients receiving hemodialysis treatment therapy according to established FMC procedures. Takes appropriate intervention for changes in patient adequacy status and troubleshooting access flow issues as identified by OLC/AMP yellow lights. Provides, supervises (if applicable), and monitors hemodialysis access care according to established procedures. Implements, administers, monitors, and documents patient's response to prescribed interdialytic transfusions, including appropriate notification of adverse reactions to physician and appropriate blood supplier. Ensures accurate and complete documentation by Patient Care Technician on the Hemodialysis Treatment Sheet. Reviews, transcribes, and enters physician lab orders accurately into the Medical Information System. Ensures appropriate preparation of lab requisitions for Spectra or alternate lab. Ensures correct labs tubes are utilized for prescribed lab specimens and that lab draw and processing procedures are performed appropriately for all lab samples. Identifies and ensures appropriate follow-through regarding missed labs and specimens reported to be insufficient according to company policies and procedures. Ensures all specimens are appropriately packaged according to Department of Transportation (DOT) policies and procedures relating to shipment of blood or body fluid specimens and potentially hazardous material. Ensures that all labs are directed and delivered to appropriate labs. Reports alert/panic and abnormal labs results to appropriate physician. Ensures lab results are forwarded to physicians as requested. Enforces all company approved policies and procedures, as well as regulations set forth by state and federal agencies and departments. Maintains overall shift operation in a safe, efficient, and effective manner. Act as a resource for other staff members. Routinely meets with the Clinical Manager to discuss personnel and patient care status, issues, and information. Collaborate and communicate with physicians and other members of the healthcare team to interpret, adjust, and coordinate care provided to the patient. Provides assistance as needed to patients regarding prescription refills according to FMCNA Policies. Ensures all physician orders are transcribed and entered into the Medical Information system in a timely manner. Oversees all documentation of patient information. Maintains facility drug list for all required stock medications. Maintains competency with all emergency operational procedures, and initiates CPR and emergency measures in the event of a cardiac and/or respiratory arrest. Ensures verification and availability of adequate emergency equipment. Ensures provision of appropriate vaccinations, immunizations, and annual Tuberculosis (TB) testing. Administers medications as prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification if indicated. Administers PRN medications as prescribed and completes appropriate documentation of assessment of effectiveness. Maintains appropriate recording of controlled substances as required by law. Assists with the coordination of patient transportation if necessary. Ensures a clean, safe, and sanitary environment in the dialysis facility treatment area. Ensures competency in the operation of all dialysis-related equipment safely and effectively. Ensures all patient stations, including machines and chairs, are clean and free of blood and placed appropriately. Ensures that all blood spills are immediately addressed according to FMCNA Bloodborne Pathogen Control Policies. Ensures all relevant data including physician orders, lab results, vital signs and treatment parameters, and patient status are documented appropriately and entered into Medical Information System. Ensures all appropriate patient related treatment data is entered into the Medical Information System. Ensures all FMCNA policies regarding patient admission, transfer, and discharge are appropriately implemented. Ensures and verify accuracy of Patient Care Technician documentation. Reviews and ensures appropriate daily completion of Hemodialysis Treatment Sheets by all patient care staff. Ensures that all appropriate procedures are followed regarding opening and closing procedures, inclusive of monitoring that all staff and patients have safely left the premises. Initiates, documents, and completes ongoing Continuous Quality Improvement (CQI) activities including monthly reports. Completes monthly nurses' progress note. Ensures patient medical records are complete with appropriate information, documentation, and identification on each page (Addressograph label is on all chart forms). Reviews transplant status and follows established procedure regarding appropriate action to be taken. Completes patient care plans for new patients within the initial 30 days or any patients deemed unstable requiring monthly patient care plans. Completes any long-term programs that are due. Completes initial and annual Nursing History and Assessment physical. Ensures completion of Annual Standing Order Review with each physician as required. Performs additional duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position provides direct patient care that regularly involves heavy lifting and moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. . click apply for full job details
07/30/2026
Full time
Sullivan, MO Location PURPOSE AND SCOPE: Functions as part of the hemodialysis health care team as a Staff Registered Nurse to ensure provision of quality patient care on a daily basis in accordance with FMS policies, procedures, and training. Supports the FMCNA's mission, vision, values, and customer service philosophy. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the FMCNA Quality Enhancement Goals (QEP). Adheres to all requirements of the FMCNA Compliance Program, and FMS patient care and administrative policies. PRINCIPAL DUTIES AND RESPONSIBILITIES: Directs Patient Care Technician's provision of safe and effective delivery of chronic hemodialysis therapy to patients in compliance with standards outlined in the facility policy procedure manuals, as well as regulations set forth by the corporation, state, and federal agencies. Delegates tasks to all direct patient care staff including but not limited to LVN/LPNs, Patient Care Technicians, and Dialysis Assistants. Assesses daily patient care needs and develops appropriate patient care assignments. Routinely monitors patient care staff for appropriate techniques and adherence to facility policy and procedures. Participates in staff training and orientation of new staff as assigned Participates in all required staff meetings as scheduled. Ensures educational needs of patients and family are met regarding End Stage Renal Disease (ESRD). Provides ongoing education to patients regarding their renal disease, vascular access and dialysis therapy, and other related health conditions. Discusses with patient, and records education related to diet/fluid and medication compliance. Provides patient specific detailed education regarding adequacy measures where applicable - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM). Ensures transplant awareness, modality awareness, and drive catheter reduction. Educates patients regarding laboratory values and the relationship to adequate dialysis therapy, compliance with treatment schedule, medications, and fluid. Provides safe and effective delivery of care to patients with ESRD. Accurately implements treatment prescriptions including Sodium (Na) modeling prescription, and Ultrafiltration modeling (where appropriate) to ensure stable treatment therapy as indicated. Assesses patients' response to hemodialysis treatment therapy, making appropriate adjustments and modifications to the treatment plan as indicated by the prescribing physician. Communicates problems or concerns to the Team Leader or physician. Identifies and communicates patient related issues to Team Leader or physician. Initiates Initial and Annual Nursing Assessment, and ongoing evaluation and documentation of patient care needs according to FMC Policies and Procedures. Actively participates in the pre-evaluation, initiation, monitoring, termination, access homeostasis, and post evaluation of patients receiving hemodialysis treatment therapy according to established FMC procedures. Takes appropriate intervention for changes in patient adequacy status and troubleshooting access flow issues as identified by OLC/AMP yellow lights. Provides, supervises (if applicable), and monitors hemodialysis access care according to established procedures. Implements, administers, monitors, and documents patient's response to prescribed interdialytic transfusions, including appropriate notification of adverse reactions to physician and appropriate blood supplier. Ensures accurate and complete documentation by Patient Care Technician on the Hemodialysis Treatment Sheet. Reviews, transcribes, and enters physician lab orders accurately into the Medical Information System. Ensures appropriate preparation of lab requisitions for Spectra or alternate lab. Ensures correct labs tubes are utilized for prescribed lab specimens and that lab draw and processing procedures are performed appropriately for all lab samples. Identifies and ensures appropriate follow-through regarding missed labs and specimens reported to be insufficient according to company policies and procedures. Ensures all specimens are appropriately packaged according to Department of Transportation (DOT) policies and procedures relating to shipment of blood or body fluid specimens and potentially hazardous material. Ensures that all labs are directed and delivered to appropriate labs. Reports alert/panic and abnormal labs results to appropriate physician. Ensures lab results are forwarded to physicians as requested. Enforces all company approved policies and procedures, as well as regulations set forth by state and federal agencies and departments. Maintains overall shift operation in a safe, efficient, and effective manner. Act as a resource for other staff members. Routinely meets with the Clinical Manager to discuss personnel and patient care status, issues, and information. Collaborate and communicate with physicians and other members of the healthcare team to interpret, adjust, and coordinate care provided to the patient. Provides assistance as needed to patients regarding prescription refills according to FMCNA Policies. Ensures all physician orders are transcribed and entered into the Medical Information system in a timely manner. Oversees all documentation of patient information. Maintains facility drug list for all required stock medications. Maintains competency with all emergency operational procedures, and initiates CPR and emergency measures in the event of a cardiac and/or respiratory arrest. Ensures verification and availability of adequate emergency equipment. Ensures provision of appropriate vaccinations, immunizations, and annual Tuberculosis (TB) testing. Administers medications as prescribed or in accordance with approved algorithm(s), and documents appropriate medical justification if indicated. Administers PRN medications as prescribed and completes appropriate documentation of assessment of effectiveness. Maintains appropriate recording of controlled substances as required by law. Assists with the coordination of patient transportation if necessary. Ensures a clean, safe, and sanitary environment in the dialysis facility treatment area. Ensures competency in the operation of all dialysis-related equipment safely and effectively. Ensures all patient stations, including machines and chairs, are clean and free of blood and placed appropriately. Ensures that all blood spills are immediately addressed according to FMCNA Bloodborne Pathogen Control Policies. Ensures all relevant data including physician orders, lab results, vital signs and treatment parameters, and patient status are documented appropriately and entered into Medical Information System. Ensures all appropriate patient related treatment data is entered into the Medical Information System. Ensures all FMCNA policies regarding patient admission, transfer, and discharge are appropriately implemented. Ensures and verify accuracy of Patient Care Technician documentation. Reviews and ensures appropriate daily completion of Hemodialysis Treatment Sheets by all patient care staff. Ensures that all appropriate procedures are followed regarding opening and closing procedures, inclusive of monitoring that all staff and patients have safely left the premises. Initiates, documents, and completes ongoing Continuous Quality Improvement (CQI) activities including monthly reports. Completes monthly nurses' progress note. Ensures patient medical records are complete with appropriate information, documentation, and identification on each page (Addressograph label is on all chart forms). Reviews transplant status and follows established procedure regarding appropriate action to be taken. Completes patient care plans for new patients within the initial 30 days or any patients deemed unstable requiring monthly patient care plans. Completes any long-term programs that are due. Completes initial and annual Nursing History and Assessment physical. Ensures completion of Annual Standing Order Review with each physician as required. Performs additional duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position provides direct patient care that regularly involves heavy lifting and moving of patients, and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. . click apply for full job details
Sr. Distinguished Applied Researcher Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. This is an individual contributor (IC) role driving strategic direction through collaboration with Applied Science, Engineering and Product leaders across Capital One. As a well-respected IC leader, you will guide and mentor a team of applied scientists and their managers without being a direct people leader. You will be expected to be an external leader representing Capital One in the research community, collaborating with prominent faculty members in the relevant AI research community. In this role, you will: Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. Leverage a broad stack of technologies - Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more - to reveal the insights hidden within huge volumes of numeric and textual data. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate : You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it's about making the right decision for our customers. Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea. A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond. Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. Has a deep understanding of the foundations of AI methodologies. Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. Experience in delivering libraries, platform level code or solution level code to existing products. A professional with a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Key Responsibilities: Partner with a cross-functional team of scientists, machine learning engineers, software engineers, and product managers to deliver AI-powered platforms and solutions that change how customers interact with their money. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Leverage a broad stack of technologies - Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more - to reveal the insights hidden within huge volumes of numeric and textual data. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. Basic Qualifications: PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 6 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 8 years of experience in Applied Research Preferred Qualifications: PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields LLM PhD focus on NLP or Masters with 10 years of industrial NLP research experience Core contributor to team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) Numerous publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) Has worked on an LLM (open source or commercial) that is currently available for use Demonstrated ability to guide the technical direction of a large-scale model training team Experience working with 500+ node clusters of GPUs Has worked on LLM scaled to 70B parameters and 1T+ tokens Experience with common training optimization frameworks (deep speed, nemo) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $311,900 - $356,000 for Sr. Distinguished Applied Researcher Cambridge, MA: $343,100 - $391,600 for Sr. Distinguished Applied Researcher McLean, VA: $343,100 - $391,600 for Sr. Distinguished Applied Researcher New York, NY: $374,300 - $427,200 for Sr. Distinguished Applied Researcher San Francisco, CA: $374,300 - $427,200 for Sr. Distinguished Applied Researcher Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
07/30/2026
Full time
Sr. Distinguished Applied Researcher Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. This is an individual contributor (IC) role driving strategic direction through collaboration with Applied Science, Engineering and Product leaders across Capital One. As a well-respected IC leader, you will guide and mentor a team of applied scientists and their managers without being a direct people leader. You will be expected to be an external leader representing Capital One in the research community, collaborating with prominent faculty members in the relevant AI research community. In this role, you will: Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. Leverage a broad stack of technologies - Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more - to reveal the insights hidden within huge volumes of numeric and textual data. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate : You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it's about making the right decision for our customers. Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea. A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond. Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. Has a deep understanding of the foundations of AI methodologies. Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. Experience in delivering libraries, platform level code or solution level code to existing products. A professional with a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Key Responsibilities: Partner with a cross-functional team of scientists, machine learning engineers, software engineers, and product managers to deliver AI-powered platforms and solutions that change how customers interact with their money. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Leverage a broad stack of technologies - Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more - to reveal the insights hidden within huge volumes of numeric and textual data. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. Basic Qualifications: PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 6 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 8 years of experience in Applied Research Preferred Qualifications: PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields LLM PhD focus on NLP or Masters with 10 years of industrial NLP research experience Core contributor to team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) Numerous publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) Has worked on an LLM (open source or commercial) that is currently available for use Demonstrated ability to guide the technical direction of a large-scale model training team Experience working with 500+ node clusters of GPUs Has worked on LLM scaled to 70B parameters and 1T+ tokens Experience with common training optimization frameworks (deep speed, nemo) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $311,900 - $356,000 for Sr. Distinguished Applied Researcher Cambridge, MA: $343,100 - $391,600 for Sr. Distinguished Applied Researcher McLean, VA: $343,100 - $391,600 for Sr. Distinguished Applied Researcher New York, NY: $374,300 - $427,200 for Sr. Distinguished Applied Researcher San Francisco, CA: $374,300 - $427,200 for Sr. Distinguished Applied Researcher Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
Job Description Job Description Commercial Service Electrician Job Summary The Commercial Service Electrician is responsible for troubleshooting, maintaining, repairing, and installing electrical systems in commercial buildings and facilities. This position requires a strong understanding of electrical code compliance, customer service, diagnostics, and job safety standards. The ideal candidate is dependable, detail-oriented, and committed to delivering high-quality workmanship while providing exceptional service to customers. Key Responsibilities Diagnose, troubleshoot, and repair electrical systems, equipment, and components in commercial facilities. Perform service calls, maintenance, and repairs on electrical wiring, panels, lighting systems, controls, and power distribution equipment. Read and interpret blueprints, drawings, schematics, and specifications to identify issues and determine repair solutions. Ensure all electrical work complies with NEC requirements and applicable local and state codes. Perform preventive maintenance inspections and identify potential electrical issues before failures occur. Install and replace electrical panels, conduit, switches, receptacles, lighting fixtures, and other electrical components as needed. Communicate repair recommendations and project updates clearly and professionally with customers. Collaborate with project managers, foremen, apprentices, and other trades to ensure efficient workflow and customer satisfaction. Maintain accurate service records, work orders, and documentation. Maintain tools, equipment, and company vehicles in good working condition. Adhere to all company safety policies, procedures, and industry best practices. Qualifications Minimum of 3 years of commercial electrical experience preferred. Strong knowledge of electrical theory, the National Electrical Code (NEC), and standard industry practices. Experience troubleshooting and servicing commercial electrical systems. Ability to read and interpret technical drawings, blueprints, and schematics. Excellent problem-solving skills and attention to detail. Strong customer service and communication skills. Ability to work independently and manage multiple service calls effectively. Must be able to lift up to 50 lbs, climb ladders, and work in various environments. Valid driver's license and clean driving record. Journeyman Electrician license preferred but not required. What We Offer Competitive pay based on experience Health, dental, and vision insurance Company-paid life insurance and short-term disability 401(k) with company match Paid time off and holidays Company vehicle for qualified candidates Ongoing training and career development opportunities Family-oriented company culture Stable, year-round work If you're a skilled Commercial Service Electrician looking for a company that values quality workmanship, professional growth, and exceptional customer service, we'd love to hear from you. Apply today through ZipRecruiter. Company Description Founded in 1984, our mission at Davis & Green is to improve lives one home at a time. We're known for our honesty and excellent customer service, as well as our full line of top-rated home comfort services. We are a Christian-owned company, and believe everyone should be treated just as we want to be treated ourselves. From our valued customers to our great team of employees, it is our mission to uplift and improve the lives of everyone we reach. Company Description Founded in 1984, our mission at Davis & Green is to improve lives one home at a time. We're known for our honesty and excellent customer service, as well as our full line of top-rated home comfort services. We are a Christian-owned company, and believe everyone should be treated just as we want to be treated ourselves. From our valued customers to our great team of employees, it is our mission to uplift and improve the lives of everyone we reach.
07/30/2026
Full time
Job Description Job Description Commercial Service Electrician Job Summary The Commercial Service Electrician is responsible for troubleshooting, maintaining, repairing, and installing electrical systems in commercial buildings and facilities. This position requires a strong understanding of electrical code compliance, customer service, diagnostics, and job safety standards. The ideal candidate is dependable, detail-oriented, and committed to delivering high-quality workmanship while providing exceptional service to customers. Key Responsibilities Diagnose, troubleshoot, and repair electrical systems, equipment, and components in commercial facilities. Perform service calls, maintenance, and repairs on electrical wiring, panels, lighting systems, controls, and power distribution equipment. Read and interpret blueprints, drawings, schematics, and specifications to identify issues and determine repair solutions. Ensure all electrical work complies with NEC requirements and applicable local and state codes. Perform preventive maintenance inspections and identify potential electrical issues before failures occur. Install and replace electrical panels, conduit, switches, receptacles, lighting fixtures, and other electrical components as needed. Communicate repair recommendations and project updates clearly and professionally with customers. Collaborate with project managers, foremen, apprentices, and other trades to ensure efficient workflow and customer satisfaction. Maintain accurate service records, work orders, and documentation. Maintain tools, equipment, and company vehicles in good working condition. Adhere to all company safety policies, procedures, and industry best practices. Qualifications Minimum of 3 years of commercial electrical experience preferred. Strong knowledge of electrical theory, the National Electrical Code (NEC), and standard industry practices. Experience troubleshooting and servicing commercial electrical systems. Ability to read and interpret technical drawings, blueprints, and schematics. Excellent problem-solving skills and attention to detail. Strong customer service and communication skills. Ability to work independently and manage multiple service calls effectively. Must be able to lift up to 50 lbs, climb ladders, and work in various environments. Valid driver's license and clean driving record. Journeyman Electrician license preferred but not required. What We Offer Competitive pay based on experience Health, dental, and vision insurance Company-paid life insurance and short-term disability 401(k) with company match Paid time off and holidays Company vehicle for qualified candidates Ongoing training and career development opportunities Family-oriented company culture Stable, year-round work If you're a skilled Commercial Service Electrician looking for a company that values quality workmanship, professional growth, and exceptional customer service, we'd love to hear from you. Apply today through ZipRecruiter. Company Description Founded in 1984, our mission at Davis & Green is to improve lives one home at a time. We're known for our honesty and excellent customer service, as well as our full line of top-rated home comfort services. We are a Christian-owned company, and believe everyone should be treated just as we want to be treated ourselves. From our valued customers to our great team of employees, it is our mission to uplift and improve the lives of everyone we reach. Company Description Founded in 1984, our mission at Davis & Green is to improve lives one home at a time. We're known for our honesty and excellent customer service, as well as our full line of top-rated home comfort services. We are a Christian-owned company, and believe everyone should be treated just as we want to be treated ourselves. From our valued customers to our great team of employees, it is our mission to uplift and improve the lives of everyone we reach.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Manager , Electrical Engineering (FPGA) Job Code: 38025 Job Location: Rochester, NY Job Schedule: 9/80 - Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off OR 5/8: Employees work 8 hours per day, 5 days a week Job Description: L3harris is seeking an Electrical Engineering Manager with an FPGA/Digital Design background to support our development of secure tactical communication products. The Candidate will manage and lead a team of embedded FPGA engineers developing FPGA firmware for wireless communication system applications and products. Candidate must have 8+years experience in FPGA/Firmware development, as well as experience in technical team and project leadership. Candidate will be responsible for managing resources, schedule, and budget for firmware development projects. Candidate will work with cross functional teams to define, design, and verify FPGA solutions for radio product development projects. Candidate will be responsible for all supervisorial tasks and career development of direct reports. Essential Functions: Management responsibilities for a team of FPGA engineers, including setting goals, timecard responsibilities, development plans, and training. Responsible for driving teams work to delivery completion and metrics of the team. Maintain and drive improvement of FPGA Development processes Create FPGA development cost estimates and schedules Manage budget and schedule of assigned development projects Ability to Obtain a US Security Clearance. Qualifications: BS degree in Electrical or Computer Engineering discipline or another STEM Bachelor's Degree with a minimum of 8 years of relevant experience developing and verifying FPGA/ASIC based embedded system solutions. Demonstrated project leadership and management skills in embedded system and FPGA/ASIC design Working knowledge of FPGA/ASIC development and verification processes. Preferred Additional Skills: Experience in VHDL/Verlilog coding for synthesis Experience in FPGA/ASIC verification using SystemVerilog Experience in UVM/OVM FPGA/ASIC verification methodology Experience in development of embedded cryptographic security solutions for communciation products Experience in development of signal processing solutions for communciation products Highly motivated, self-starter, who works well in team environments and is willing to lead and mentor others. Solid technical writing skills and ability to communicate complex technical concepts/solutions both inside and outside of the organization. Ability to work efficiently with remotely located teams and co-workers Active SECRET Clearance In compliance with pay transparency requirements, the salary range for this role in New York state is $108,500 - $201,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
07/30/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Manager , Electrical Engineering (FPGA) Job Code: 38025 Job Location: Rochester, NY Job Schedule: 9/80 - Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off OR 5/8: Employees work 8 hours per day, 5 days a week Job Description: L3harris is seeking an Electrical Engineering Manager with an FPGA/Digital Design background to support our development of secure tactical communication products. The Candidate will manage and lead a team of embedded FPGA engineers developing FPGA firmware for wireless communication system applications and products. Candidate must have 8+years experience in FPGA/Firmware development, as well as experience in technical team and project leadership. Candidate will be responsible for managing resources, schedule, and budget for firmware development projects. Candidate will work with cross functional teams to define, design, and verify FPGA solutions for radio product development projects. Candidate will be responsible for all supervisorial tasks and career development of direct reports. Essential Functions: Management responsibilities for a team of FPGA engineers, including setting goals, timecard responsibilities, development plans, and training. Responsible for driving teams work to delivery completion and metrics of the team. Maintain and drive improvement of FPGA Development processes Create FPGA development cost estimates and schedules Manage budget and schedule of assigned development projects Ability to Obtain a US Security Clearance. Qualifications: BS degree in Electrical or Computer Engineering discipline or another STEM Bachelor's Degree with a minimum of 8 years of relevant experience developing and verifying FPGA/ASIC based embedded system solutions. Demonstrated project leadership and management skills in embedded system and FPGA/ASIC design Working knowledge of FPGA/ASIC development and verification processes. Preferred Additional Skills: Experience in VHDL/Verlilog coding for synthesis Experience in FPGA/ASIC verification using SystemVerilog Experience in UVM/OVM FPGA/ASIC verification methodology Experience in development of embedded cryptographic security solutions for communciation products Experience in development of signal processing solutions for communciation products Highly motivated, self-starter, who works well in team environments and is willing to lead and mentor others. Solid technical writing skills and ability to communicate complex technical concepts/solutions both inside and outside of the organization. Ability to work efficiently with remotely located teams and co-workers Active SECRET Clearance In compliance with pay transparency requirements, the salary range for this role in New York state is $108,500 - $201,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Lead Laboratory Support Services Specialist must possess comprehensive knowledge of clinical laboratory procedures, including specimen processing, documentation, and result management. The Lead Laboratory Support Services Specialist must have the ability to work effectively under pressure and prioritize tasks to meet deadlines while maintaining high standards of accuracy and efficiency. They should be capable of providing leadership and direction to team members, fostering a collaborative and supportive work environment. Schedule: Office is open seven days a week, 365 days a year. This role would consist of a 40- hour work week, between the hours of 7:00 am to close (approximately 11:30 pm). This shift may be from 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm. The schedule will be determined by the supervisor upon hire. Rotating Holidays and Weekends possible. Location: 3901 Hoyt Ave, (Founder's Lab in basement) Everett, WA 98201. Primary Responsibilities: Specimen Processing: Responsible for meticulous specimen processing including receiving, verifying patient identification, sorting, preparing, and distributing blood, urine, and other biological specimens according to protocol. The Specialist operates laboratory equipment such as centrifuges and copiers and utilizes the organization's EHR and LIS computer systems to perform these functions. Review data in the laboratory information system, label specimens, centrifuge, aliquot, and load specimens onto laboratory equipment Phone and Customer Service: Field phone calls, provide ordering information on lab tests and specimen requirements, answering telephones, taking and relaying messages, and offering phone customer service. Includes receiving calls regarding test ordering information and patient results from providers, and contacting reference laboratories for test inquiries and resolution. Effective communication ensures that inquiries are addressed promptly and accurately, supporting overall laboratory efficiency Documentation and Resource Management: Serving as a lab resource, the Specialist handles documentation related to lab incidents, fills out reference lab forms, resolves specimen issues, and reports issues. Ensure results are received from external testing sites, and scan results into EHR ensuring results are sent to providers Maintenance of Equipment: Maintenance duties include recording temperatures, defrosting freezers, and cleaning laboratory equipment. Ensures that all equipment is functioning correctly and adheres to maintenance schedules, contributing to the safe and efficient operation of the lab Quality Improvement and Compliance: Contributes to Quality Improvement and Lean Process Improvement activities. They complete all mandatory learning requirements on time and attend and participate in department, team, and committee meetings. Compliance with all department and location-specific policies and procedures is mandatory Leadership Responsibilities: In the absence of the supervisor, the Lead Specialist assumes responsibility for the Processing department's smooth operation. They perform regularly assigned work and assist co-workers during times of increased workload or reduced staffing. Monitoring workflow, making staffing adjustments, and prioritizing tasks are among their key responsibilities. They also serve as a resource person and problem collaborator for team members, communicating employee requests, suggestions, and staffing needs to the supervisor. Additionally, they support and communicate decisions made by the supervisor regarding interpersonal conflicts within the work unit and share opportunities for improving processes with management. Encouraging and developing the employees they lead, the Lead Specialist actively engages in special projects or assignments made by the Processing Supervisor or Lab Manager. All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that promotes and supports the Core Values of the organization Integrates Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction. Must follow written and oral instructions and complete routine tasks independently Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements Ensures confidentiality of patient information by following HIPAA guidelines and policies Attends training to meet job position requirements and as needed or mandated by policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations Have regular and predictable attendance Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Highschool diploma or GED One plus years of computer proficiency experience One plus years of experience in a clinical laboratory including specimen processing One plus years of leadership experience, including mentoring and guiding team members, monitoring workflow, and making staffing adjustments One plus years of demonstrated ability to engage in professional phone communication with both patients and healthcare providers Ability to work a 40-hour flexible work week to include the hours of 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm Schedule may change due to business needs Preferred Qualifications: Current BLS certification or ability to obtain within the first 30 days of employment Knowledge and understanding of laboratory equipment operation, such as centrifuges and copiers Knowledge of laboratory information systems (LIS) for data entry and specimen tracking purposes An understanding of regulatory requirements, including OSHA, CLIA, and CAP standards, pertaining to laboratory safety and compliance Exhibit a range of technical skills, including the proven ability to process biological samples efficiently in a fast-paced environment Proven attention to detail and a commitment to maintaining high-quality standards, especially in tasks involving specimen processing procedures and support functions Demonstrated flexibility for covering team members on leave and adjusting working hours as needed Proven ability to exhibit a commitment to continuous learning and professional development, ensuring current knowledge of advancements in the field Soft Skills: Demonstrated solid organizational skills to ensure accurate processing, along with the demonstrated ability to multitask while maintaining a calm and effectual demeanor Demonstrated effective verbal and written communication skills for interactions with patients, laboratory team members, clinicians, and other clinical staff Proven ability to troubleshoot, problem-solve, and encourage teamwork through cooperative interactions Demonstrated adaptability to new processes demonstrated through Continuous Process Improvement . click apply for full job details
07/30/2026
Full time
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Lead Laboratory Support Services Specialist must possess comprehensive knowledge of clinical laboratory procedures, including specimen processing, documentation, and result management. The Lead Laboratory Support Services Specialist must have the ability to work effectively under pressure and prioritize tasks to meet deadlines while maintaining high standards of accuracy and efficiency. They should be capable of providing leadership and direction to team members, fostering a collaborative and supportive work environment. Schedule: Office is open seven days a week, 365 days a year. This role would consist of a 40- hour work week, between the hours of 7:00 am to close (approximately 11:30 pm). This shift may be from 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm. The schedule will be determined by the supervisor upon hire. Rotating Holidays and Weekends possible. Location: 3901 Hoyt Ave, (Founder's Lab in basement) Everett, WA 98201. Primary Responsibilities: Specimen Processing: Responsible for meticulous specimen processing including receiving, verifying patient identification, sorting, preparing, and distributing blood, urine, and other biological specimens according to protocol. The Specialist operates laboratory equipment such as centrifuges and copiers and utilizes the organization's EHR and LIS computer systems to perform these functions. Review data in the laboratory information system, label specimens, centrifuge, aliquot, and load specimens onto laboratory equipment Phone and Customer Service: Field phone calls, provide ordering information on lab tests and specimen requirements, answering telephones, taking and relaying messages, and offering phone customer service. Includes receiving calls regarding test ordering information and patient results from providers, and contacting reference laboratories for test inquiries and resolution. Effective communication ensures that inquiries are addressed promptly and accurately, supporting overall laboratory efficiency Documentation and Resource Management: Serving as a lab resource, the Specialist handles documentation related to lab incidents, fills out reference lab forms, resolves specimen issues, and reports issues. Ensure results are received from external testing sites, and scan results into EHR ensuring results are sent to providers Maintenance of Equipment: Maintenance duties include recording temperatures, defrosting freezers, and cleaning laboratory equipment. Ensures that all equipment is functioning correctly and adheres to maintenance schedules, contributing to the safe and efficient operation of the lab Quality Improvement and Compliance: Contributes to Quality Improvement and Lean Process Improvement activities. They complete all mandatory learning requirements on time and attend and participate in department, team, and committee meetings. Compliance with all department and location-specific policies and procedures is mandatory Leadership Responsibilities: In the absence of the supervisor, the Lead Specialist assumes responsibility for the Processing department's smooth operation. They perform regularly assigned work and assist co-workers during times of increased workload or reduced staffing. Monitoring workflow, making staffing adjustments, and prioritizing tasks are among their key responsibilities. They also serve as a resource person and problem collaborator for team members, communicating employee requests, suggestions, and staffing needs to the supervisor. Additionally, they support and communicate decisions made by the supervisor regarding interpersonal conflicts within the work unit and share opportunities for improving processes with management. Encouraging and developing the employees they lead, the Lead Specialist actively engages in special projects or assignments made by the Processing Supervisor or Lab Manager. All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that promotes and supports the Core Values of the organization Integrates Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction. Must follow written and oral instructions and complete routine tasks independently Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements Ensures confidentiality of patient information by following HIPAA guidelines and policies Attends training to meet job position requirements and as needed or mandated by policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations Have regular and predictable attendance Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Highschool diploma or GED One plus years of computer proficiency experience One plus years of experience in a clinical laboratory including specimen processing One plus years of leadership experience, including mentoring and guiding team members, monitoring workflow, and making staffing adjustments One plus years of demonstrated ability to engage in professional phone communication with both patients and healthcare providers Ability to work a 40-hour flexible work week to include the hours of 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm Schedule may change due to business needs Preferred Qualifications: Current BLS certification or ability to obtain within the first 30 days of employment Knowledge and understanding of laboratory equipment operation, such as centrifuges and copiers Knowledge of laboratory information systems (LIS) for data entry and specimen tracking purposes An understanding of regulatory requirements, including OSHA, CLIA, and CAP standards, pertaining to laboratory safety and compliance Exhibit a range of technical skills, including the proven ability to process biological samples efficiently in a fast-paced environment Proven attention to detail and a commitment to maintaining high-quality standards, especially in tasks involving specimen processing procedures and support functions Demonstrated flexibility for covering team members on leave and adjusting working hours as needed Proven ability to exhibit a commitment to continuous learning and professional development, ensuring current knowledge of advancements in the field Soft Skills: Demonstrated solid organizational skills to ensure accurate processing, along with the demonstrated ability to multitask while maintaining a calm and effectual demeanor Demonstrated effective verbal and written communication skills for interactions with patients, laboratory team members, clinicians, and other clinical staff Proven ability to troubleshoot, problem-solve, and encourage teamwork through cooperative interactions Demonstrated adaptability to new processes demonstrated through Continuous Process Improvement . click apply for full job details
Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/30/2026
Full time
Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, integrating, delivering, and supporting complex AI systems Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York, NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Francisco, CA: $250,800 - $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
This position is Onsite. Our office is located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group , we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English, Cantonese and Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This role delivers face to face customer service to M&R and DSNP members-explaining benefits, resolving claims and billing issues, completing material requests, providing translations, and assisting with government program applications-while collaborating closely with a 7-member onsite team. This position is full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime. We offer 2 weeks of introductory training and then continuous on the job training. The hours of the training will be 9:00am - 5:30pm EST, Monday - Friday. Primary Responsibilities: Customer Services responsibilities- Full M&R and DSNP training Provide in person Member services to both M&R and DSNP members with their languages (Cantonese / Mandarin) at retail store, services including but not limited to: Benefits Policies, Procedures and protocols (pre-auth, enrollments, renew rewards, etc ) Claim/billing issues (follow up calls with resolution to identified issues in timely manner, outbound calls to provider offices if needed) Fulfills material requests for Members Translations (company letters, as interpreter to work with other vendors) Assist members to apply for various government assistance programs, explore external non-profits organizations to provide help to needed Members Member Services Quality Programs Supports Support Member experience and quality programs to improve Member satisfaction NPS score and Star rating Assist outbound calls projects (HRA, seminar RSVPs, other quality call projects) Support House Call program/activities at retail sites Attend in person MES event and assist on Q&A sessions Arrange small session educational seminars to promote UHC tools that will be benefit Members (website, catalog ordering, etc) As interpreter, assist Members to complete quality related surveys and close gap in care activities to enhance plan's star rating Attend community activities to promote retails Medicare Growth Medicare Sales and Enrollment Supports Must obtain Health license and Complete Medicare certification to support enrollment Encourage Member referral program after servicing Introduce plans to Members and Prospects for conversions and new enrollments Need to handle Member conversion applications process and sign-up Medicare prospects as sales back up Promote sales-related seminars and events at retail You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 3+ years of customer service experience analyzing and solving customer problems Experience with Windows based programs including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook Bilingual Fluency in English, Cantonese and Mandarin Must be willing to obtain Health license after 6 months of employment Ability to travel up to 10% on local retail locations as needed Must reside within a commutable distance to the office located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354 Ability to work full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: Bilingual Fluency in English, Fuzhouese and Toishanese Healthcare Industry experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $20 - $36 hourly based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
07/30/2026
Full time
This position is Onsite. Our office is located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354. Imagine being able to get answers to your health plan questions from someone who speaks the same language as you do. Or, the opposite, not being able to get the answers. At UnitedHealth Group , we want our customers to get those answers by speaking to one of our Bilingual Representatives. If you're fluent in English, Cantonese and Mandarin, we can show you how to put all of your skills, your passions and your energy to work in a fast- growing environment. At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together. This role delivers face to face customer service to M&R and DSNP members-explaining benefits, resolving claims and billing issues, completing material requests, providing translations, and assisting with government program applications-while collaborating closely with a 7-member onsite team. This position is full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime. We offer 2 weeks of introductory training and then continuous on the job training. The hours of the training will be 9:00am - 5:30pm EST, Monday - Friday. Primary Responsibilities: Customer Services responsibilities- Full M&R and DSNP training Provide in person Member services to both M&R and DSNP members with their languages (Cantonese / Mandarin) at retail store, services including but not limited to: Benefits Policies, Procedures and protocols (pre-auth, enrollments, renew rewards, etc ) Claim/billing issues (follow up calls with resolution to identified issues in timely manner, outbound calls to provider offices if needed) Fulfills material requests for Members Translations (company letters, as interpreter to work with other vendors) Assist members to apply for various government assistance programs, explore external non-profits organizations to provide help to needed Members Member Services Quality Programs Supports Support Member experience and quality programs to improve Member satisfaction NPS score and Star rating Assist outbound calls projects (HRA, seminar RSVPs, other quality call projects) Support House Call program/activities at retail sites Attend in person MES event and assist on Q&A sessions Arrange small session educational seminars to promote UHC tools that will be benefit Members (website, catalog ordering, etc) As interpreter, assist Members to complete quality related surveys and close gap in care activities to enhance plan's star rating Attend community activities to promote retails Medicare Growth Medicare Sales and Enrollment Supports Must obtain Health license and Complete Medicare certification to support enrollment Encourage Member referral program after servicing Introduce plans to Members and Prospects for conversions and new enrollments Need to handle Member conversion applications process and sign-up Medicare prospects as sales back up Promote sales-related seminars and events at retail You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 3+ years of customer service experience analyzing and solving customer problems Experience with Windows based programs including Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Outlook Bilingual Fluency in English, Cantonese and Mandarin Must be willing to obtain Health license after 6 months of employment Ability to travel up to 10% on local retail locations as needed Must reside within a commutable distance to the office located at 161 Canal St. New York, NY and 136-02 Roosevelt Ave Flushing NY 11354 Ability to work full-time on site (40 hours/week), Monday - Friday. Employees are required to work a shift between our normal business hours of 9:00am - 5:30pm EST. It may be necessary, given the business need, to work occasional overtime Preferred Qualifications: Bilingual Fluency in English, Fuzhouese and Toishanese Healthcare Industry experience Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $20 - $36 hourly based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Lead Laboratory Support Services Specialist must possess comprehensive knowledge of clinical laboratory procedures, including specimen processing, documentation, and result management. The Lead Laboratory Support Services Specialist must have the ability to work effectively under pressure and prioritize tasks to meet deadlines while maintaining high standards of accuracy and efficiency. They should be capable of providing leadership and direction to team members, fostering a collaborative and supportive work environment. Schedule: Office is open seven days a week, 365 days a year. This role would consist of a 40- hour work week, between the hours of 7:00 am to close (approximately 11:30 pm). This shift may be from 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm. The schedule will be determined by the supervisor upon hire. Rotating Holidays and Weekends possible. Location: 3901 Hoyt Ave, (Founder's Lab in basement) Everett, WA 98201. Primary Responsibilities: Specimen Processing: Responsible for meticulous specimen processing including receiving, verifying patient identification, sorting, preparing, and distributing blood, urine, and other biological specimens according to protocol. The Specialist operates laboratory equipment such as centrifuges and copiers and utilizes the organization's EHR and LIS computer systems to perform these functions. Review data in the laboratory information system, label specimens, centrifuge, aliquot, and load specimens onto laboratory equipment Phone and Customer Service: Field phone calls, provide ordering information on lab tests and specimen requirements, answering telephones, taking and relaying messages, and offering phone customer service. Includes receiving calls regarding test ordering information and patient results from providers, and contacting reference laboratories for test inquiries and resolution. Effective communication ensures that inquiries are addressed promptly and accurately, supporting overall laboratory efficiency Documentation and Resource Management: Serving as a lab resource, the Specialist handles documentation related to lab incidents, fills out reference lab forms, resolves specimen issues, and reports issues. Ensure results are received from external testing sites, and scan results into EHR ensuring results are sent to providers Maintenance of Equipment: Maintenance duties include recording temperatures, defrosting freezers, and cleaning laboratory equipment. Ensures that all equipment is functioning correctly and adheres to maintenance schedules, contributing to the safe and efficient operation of the lab Quality Improvement and Compliance: Contributes to Quality Improvement and Lean Process Improvement activities. They complete all mandatory learning requirements on time and attend and participate in department, team, and committee meetings. Compliance with all department and location-specific policies and procedures is mandatory Leadership Responsibilities: In the absence of the supervisor, the Lead Specialist assumes responsibility for the Processing department's smooth operation. They perform regularly assigned work and assist co-workers during times of increased workload or reduced staffing. Monitoring workflow, making staffing adjustments, and prioritizing tasks are among their key responsibilities. They also serve as a resource person and problem collaborator for team members, communicating employee requests, suggestions, and staffing needs to the supervisor. Additionally, they support and communicate decisions made by the supervisor regarding interpersonal conflicts within the work unit and share opportunities for improving processes with management. Encouraging and developing the employees they lead, the Lead Specialist actively engages in special projects or assignments made by the Processing Supervisor or Lab Manager. All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that promotes and supports the Core Values of the organization Integrates Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction. Must follow written and oral instructions and complete routine tasks independently Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements Ensures confidentiality of patient information by following HIPAA guidelines and policies Attends training to meet job position requirements and as needed or mandated by policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations Have regular and predictable attendance Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Highschool diploma or GED One plus years of computer proficiency experience One plus years of experience in a clinical laboratory including specimen processing One plus years of leadership experience, including mentoring and guiding team members, monitoring workflow, and making staffing adjustments One plus years of demonstrated ability to engage in professional phone communication with both patients and healthcare providers Ability to work a 40-hour flexible work week to include the hours of 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm Schedule may change due to business needs Preferred Qualifications: Current BLS certification or ability to obtain within the first 30 days of employment Knowledge and understanding of laboratory equipment operation, such as centrifuges and copiers Knowledge of laboratory information systems (LIS) for data entry and specimen tracking purposes An understanding of regulatory requirements, including OSHA, CLIA, and CAP standards, pertaining to laboratory safety and compliance Exhibit a range of technical skills, including the proven ability to process biological samples efficiently in a fast-paced environment Proven attention to detail and a commitment to maintaining high-quality standards, especially in tasks involving specimen processing procedures and support functions Demonstrated flexibility for covering team members on leave and adjusting working hours as needed Proven ability to exhibit a commitment to continuous learning and professional development, ensuring current knowledge of advancements in the field Soft Skills: Demonstrated solid organizational skills to ensure accurate processing, along with the demonstrated ability to multitask while maintaining a calm and effectual demeanor Demonstrated effective verbal and written communication skills for interactions with patients, laboratory team members, clinicians, and other clinical staff Proven ability to troubleshoot, problem-solve, and encourage teamwork through cooperative interactions Demonstrated adaptability to new processes demonstrated through Continuous Process Improvement . click apply for full job details
07/30/2026
Full time
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Lead Laboratory Support Services Specialist must possess comprehensive knowledge of clinical laboratory procedures, including specimen processing, documentation, and result management. The Lead Laboratory Support Services Specialist must have the ability to work effectively under pressure and prioritize tasks to meet deadlines while maintaining high standards of accuracy and efficiency. They should be capable of providing leadership and direction to team members, fostering a collaborative and supportive work environment. Schedule: Office is open seven days a week, 365 days a year. This role would consist of a 40- hour work week, between the hours of 7:00 am to close (approximately 11:30 pm). This shift may be from 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm. The schedule will be determined by the supervisor upon hire. Rotating Holidays and Weekends possible. Location: 3901 Hoyt Ave, (Founder's Lab in basement) Everett, WA 98201. Primary Responsibilities: Specimen Processing: Responsible for meticulous specimen processing including receiving, verifying patient identification, sorting, preparing, and distributing blood, urine, and other biological specimens according to protocol. The Specialist operates laboratory equipment such as centrifuges and copiers and utilizes the organization's EHR and LIS computer systems to perform these functions. Review data in the laboratory information system, label specimens, centrifuge, aliquot, and load specimens onto laboratory equipment Phone and Customer Service: Field phone calls, provide ordering information on lab tests and specimen requirements, answering telephones, taking and relaying messages, and offering phone customer service. Includes receiving calls regarding test ordering information and patient results from providers, and contacting reference laboratories for test inquiries and resolution. Effective communication ensures that inquiries are addressed promptly and accurately, supporting overall laboratory efficiency Documentation and Resource Management: Serving as a lab resource, the Specialist handles documentation related to lab incidents, fills out reference lab forms, resolves specimen issues, and reports issues. Ensure results are received from external testing sites, and scan results into EHR ensuring results are sent to providers Maintenance of Equipment: Maintenance duties include recording temperatures, defrosting freezers, and cleaning laboratory equipment. Ensures that all equipment is functioning correctly and adheres to maintenance schedules, contributing to the safe and efficient operation of the lab Quality Improvement and Compliance: Contributes to Quality Improvement and Lean Process Improvement activities. They complete all mandatory learning requirements on time and attend and participate in department, team, and committee meetings. Compliance with all department and location-specific policies and procedures is mandatory Leadership Responsibilities: In the absence of the supervisor, the Lead Specialist assumes responsibility for the Processing department's smooth operation. They perform regularly assigned work and assist co-workers during times of increased workload or reduced staffing. Monitoring workflow, making staffing adjustments, and prioritizing tasks are among their key responsibilities. They also serve as a resource person and problem collaborator for team members, communicating employee requests, suggestions, and staffing needs to the supervisor. Additionally, they support and communicate decisions made by the supervisor regarding interpersonal conflicts within the work unit and share opportunities for improving processes with management. Encouraging and developing the employees they lead, the Lead Specialist actively engages in special projects or assignments made by the Processing Supervisor or Lab Manager. All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that promotes and supports the Core Values of the organization Integrates Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction. Must follow written and oral instructions and complete routine tasks independently Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements Ensures confidentiality of patient information by following HIPAA guidelines and policies Attends training to meet job position requirements and as needed or mandated by policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations Have regular and predictable attendance Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Highschool diploma or GED One plus years of computer proficiency experience One plus years of experience in a clinical laboratory including specimen processing One plus years of leadership experience, including mentoring and guiding team members, monitoring workflow, and making staffing adjustments One plus years of demonstrated ability to engage in professional phone communication with both patients and healthcare providers Ability to work a 40-hour flexible work week to include the hours of 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm Schedule may change due to business needs Preferred Qualifications: Current BLS certification or ability to obtain within the first 30 days of employment Knowledge and understanding of laboratory equipment operation, such as centrifuges and copiers Knowledge of laboratory information systems (LIS) for data entry and specimen tracking purposes An understanding of regulatory requirements, including OSHA, CLIA, and CAP standards, pertaining to laboratory safety and compliance Exhibit a range of technical skills, including the proven ability to process biological samples efficiently in a fast-paced environment Proven attention to detail and a commitment to maintaining high-quality standards, especially in tasks involving specimen processing procedures and support functions Demonstrated flexibility for covering team members on leave and adjusting working hours as needed Proven ability to exhibit a commitment to continuous learning and professional development, ensuring current knowledge of advancements in the field Soft Skills: Demonstrated solid organizational skills to ensure accurate processing, along with the demonstrated ability to multitask while maintaining a calm and effectual demeanor Demonstrated effective verbal and written communication skills for interactions with patients, laboratory team members, clinicians, and other clinical staff Proven ability to troubleshoot, problem-solve, and encourage teamwork through cooperative interactions Demonstrated adaptability to new processes demonstrated through Continuous Process Improvement . click apply for full job details
A Healthier Future Starts With You! As a Culinary Lead (what we call a Kitchen Lead at Sweetgreen), you are the food quality expert in the kitchen. You own how our food is prepped, cooked, and presented-and you lead by example through craft, coaching, and consistency. This is not a people manager role. You won't write schedules or run performance reviews. You will set the standard for how food gets made every single shift. You are not running the shift alone; you are the go-to person for food quality and kitchen execution. And unlike traditional restaurant kitchens: No grills. No fryers. Just kitchens, smart systems, and real food done right. Join our movement to rewrite the future of fast food and grow your own future too! Top-performing Kitchen Leads have a clear path to General Manager within 2-3 years. What You'll Actually Do: Own food quality by ensuring every item meets sweetgreen's standards for flavor, food safety, and presentation Prep and cook hot food to standard using knives, kitchen tools, and ovens (no flames, no fryer oil) Help teammates improve food execution through real-time feedback Stay ahead of volume by managing prep timing and par levels to keep the kitchen running smoothly Be the advocate for food quality on shift, spotting issues early and fixing them fast Partner with Shift Leaders and Managers to uphold food safety, cleanliness, and operational excellence This Role is a Great Fit If You: Love being in the kitchen and take pride in food quality, consistency, and clean execution Want leadership responsibility without full people management Enjoy training peers and getting them excited about new menu launches Have experience in high-volume kitchens (fast casual, QSR, full service, or corporate dining all welcome) The Perks: Tips (subject to location and role) Competitive wages This role is a key step toward Shift leader and Manager opportunities Medical, dental, and vision options for part-time and full-time team members Paid vacation, wellness time, and parental leave Free meal every shift 401(k) Team Member Merch Shop - earn and buy custom Sweetgreen gear Depending on eligibility Minimum Requirements Meet all physical requirements for all roles within the Kitchen Lead career path, including Team Member. Comfortable working on your feet Maintain attention to detail and environmental awareness during operations Use touch to assess quality and complete detail-oriented tasks Routinely handling items up to 5-25 lbs, and occasionally handling items 40-50 lbs Food safety knowledge (Food Handler or ServSafe certification) Able to follow food safety, cleanliness, and quality standards Must be available to work a minimum of 30 hours per week Must be 18 years of age or older Must be authorized to work in the United States Who We Are : Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people across our restaurants and support center so everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but also help create spaces where food, people, and purpose come together. Sweetgreen provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. California residents: Review our applicant privacy notice HERE . Sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click HERE . To request an accommodation as permitted by law, click here .
07/30/2026
Full time
A Healthier Future Starts With You! As a Culinary Lead (what we call a Kitchen Lead at Sweetgreen), you are the food quality expert in the kitchen. You own how our food is prepped, cooked, and presented-and you lead by example through craft, coaching, and consistency. This is not a people manager role. You won't write schedules or run performance reviews. You will set the standard for how food gets made every single shift. You are not running the shift alone; you are the go-to person for food quality and kitchen execution. And unlike traditional restaurant kitchens: No grills. No fryers. Just kitchens, smart systems, and real food done right. Join our movement to rewrite the future of fast food and grow your own future too! Top-performing Kitchen Leads have a clear path to General Manager within 2-3 years. What You'll Actually Do: Own food quality by ensuring every item meets sweetgreen's standards for flavor, food safety, and presentation Prep and cook hot food to standard using knives, kitchen tools, and ovens (no flames, no fryer oil) Help teammates improve food execution through real-time feedback Stay ahead of volume by managing prep timing and par levels to keep the kitchen running smoothly Be the advocate for food quality on shift, spotting issues early and fixing them fast Partner with Shift Leaders and Managers to uphold food safety, cleanliness, and operational excellence This Role is a Great Fit If You: Love being in the kitchen and take pride in food quality, consistency, and clean execution Want leadership responsibility without full people management Enjoy training peers and getting them excited about new menu launches Have experience in high-volume kitchens (fast casual, QSR, full service, or corporate dining all welcome) The Perks: Tips (subject to location and role) Competitive wages This role is a key step toward Shift leader and Manager opportunities Medical, dental, and vision options for part-time and full-time team members Paid vacation, wellness time, and parental leave Free meal every shift 401(k) Team Member Merch Shop - earn and buy custom Sweetgreen gear Depending on eligibility Minimum Requirements Meet all physical requirements for all roles within the Kitchen Lead career path, including Team Member. Comfortable working on your feet Maintain attention to detail and environmental awareness during operations Use touch to assess quality and complete detail-oriented tasks Routinely handling items up to 5-25 lbs, and occasionally handling items 40-50 lbs Food safety knowledge (Food Handler or ServSafe certification) Able to follow food safety, cleanliness, and quality standards Must be available to work a minimum of 30 hours per week Must be 18 years of age or older Must be authorized to work in the United States Who We Are : Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people across our restaurants and support center so everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but also help create spaces where food, people, and purpose come together. Sweetgreen provides equal opportunities for everyone who works for us and everyone who applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race (including traits historically associated with race, such as hair texture and protective hairstyles), religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. California residents: Review our applicant privacy notice HERE . Sweetgreen participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please click HERE . To request an accommodation as permitted by law, click here .
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Lead Laboratory Support Services Specialist must possess comprehensive knowledge of clinical laboratory procedures, including specimen processing, documentation, and result management. The Lead Laboratory Support Services Specialist must have the ability to work effectively under pressure and prioritize tasks to meet deadlines while maintaining high standards of accuracy and efficiency. They should be capable of providing leadership and direction to team members, fostering a collaborative and supportive work environment. Schedule: Office is open seven days a week, 365 days a year. This role would consist of a 40- hour work week, between the hours of 7:00 am to close (approximately 11:30 pm). This shift may be from 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm. The schedule will be determined by the supervisor upon hire. Rotating Holidays and Weekends possible. Location: 3901 Hoyt Ave, (Founder's Lab in basement) Everett, WA 98201. Primary Responsibilities: Specimen Processing: Responsible for meticulous specimen processing including receiving, verifying patient identification, sorting, preparing, and distributing blood, urine, and other biological specimens according to protocol. The Specialist operates laboratory equipment such as centrifuges and copiers and utilizes the organization's EHR and LIS computer systems to perform these functions. Review data in the laboratory information system, label specimens, centrifuge, aliquot, and load specimens onto laboratory equipment Phone and Customer Service: Field phone calls, provide ordering information on lab tests and specimen requirements, answering telephones, taking and relaying messages, and offering phone customer service. Includes receiving calls regarding test ordering information and patient results from providers, and contacting reference laboratories for test inquiries and resolution. Effective communication ensures that inquiries are addressed promptly and accurately, supporting overall laboratory efficiency Documentation and Resource Management: Serving as a lab resource, the Specialist handles documentation related to lab incidents, fills out reference lab forms, resolves specimen issues, and reports issues. Ensure results are received from external testing sites, and scan results into EHR ensuring results are sent to providers Maintenance of Equipment: Maintenance duties include recording temperatures, defrosting freezers, and cleaning laboratory equipment. Ensures that all equipment is functioning correctly and adheres to maintenance schedules, contributing to the safe and efficient operation of the lab Quality Improvement and Compliance: Contributes to Quality Improvement and Lean Process Improvement activities. They complete all mandatory learning requirements on time and attend and participate in department, team, and committee meetings. Compliance with all department and location-specific policies and procedures is mandatory Leadership Responsibilities: In the absence of the supervisor, the Lead Specialist assumes responsibility for the Processing department's smooth operation. They perform regularly assigned work and assist co-workers during times of increased workload or reduced staffing. Monitoring workflow, making staffing adjustments, and prioritizing tasks are among their key responsibilities. They also serve as a resource person and problem collaborator for team members, communicating employee requests, suggestions, and staffing needs to the supervisor. Additionally, they support and communicate decisions made by the supervisor regarding interpersonal conflicts within the work unit and share opportunities for improving processes with management. Encouraging and developing the employees they lead, the Lead Specialist actively engages in special projects or assignments made by the Processing Supervisor or Lab Manager. All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that promotes and supports the Core Values of the organization Integrates Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction. Must follow written and oral instructions and complete routine tasks independently Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements Ensures confidentiality of patient information by following HIPAA guidelines and policies Attends training to meet job position requirements and as needed or mandated by policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations Have regular and predictable attendance Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Highschool diploma or GED One plus years of computer proficiency experience One plus years of experience in a clinical laboratory including specimen processing One plus years of leadership experience, including mentoring and guiding team members, monitoring workflow, and making staffing adjustments One plus years of demonstrated ability to engage in professional phone communication with both patients and healthcare providers Ability to work a 40-hour flexible work week to include the hours of 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm Schedule may change due to business needs Preferred Qualifications: Current BLS certification or ability to obtain within the first 30 days of employment Knowledge and understanding of laboratory equipment operation, such as centrifuges and copiers Knowledge of laboratory information systems (LIS) for data entry and specimen tracking purposes An understanding of regulatory requirements, including OSHA, CLIA, and CAP standards, pertaining to laboratory safety and compliance Exhibit a range of technical skills, including the proven ability to process biological samples efficiently in a fast-paced environment Proven attention to detail and a commitment to maintaining high-quality standards, especially in tasks involving specimen processing procedures and support functions Demonstrated flexibility for covering team members on leave and adjusting working hours as needed Proven ability to exhibit a commitment to continuous learning and professional development, ensuring current knowledge of advancements in the field Soft Skills: Demonstrated solid organizational skills to ensure accurate processing, along with the demonstrated ability to multitask while maintaining a calm and effectual demeanor Demonstrated effective verbal and written communication skills for interactions with patients, laboratory team members, clinicians, and other clinical staff Proven ability to troubleshoot, problem-solve, and encourage teamwork through cooperative interactions Demonstrated adaptability to new processes demonstrated through Continuous Process Improvement . click apply for full job details
07/30/2026
Full time
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to start Caring. Connecting. Growing together. For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. The Lead Laboratory Support Services Specialist must possess comprehensive knowledge of clinical laboratory procedures, including specimen processing, documentation, and result management. The Lead Laboratory Support Services Specialist must have the ability to work effectively under pressure and prioritize tasks to meet deadlines while maintaining high standards of accuracy and efficiency. They should be capable of providing leadership and direction to team members, fostering a collaborative and supportive work environment. Schedule: Office is open seven days a week, 365 days a year. This role would consist of a 40- hour work week, between the hours of 7:00 am to close (approximately 11:30 pm). This shift may be from 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm. The schedule will be determined by the supervisor upon hire. Rotating Holidays and Weekends possible. Location: 3901 Hoyt Ave, (Founder's Lab in basement) Everett, WA 98201. Primary Responsibilities: Specimen Processing: Responsible for meticulous specimen processing including receiving, verifying patient identification, sorting, preparing, and distributing blood, urine, and other biological specimens according to protocol. The Specialist operates laboratory equipment such as centrifuges and copiers and utilizes the organization's EHR and LIS computer systems to perform these functions. Review data in the laboratory information system, label specimens, centrifuge, aliquot, and load specimens onto laboratory equipment Phone and Customer Service: Field phone calls, provide ordering information on lab tests and specimen requirements, answering telephones, taking and relaying messages, and offering phone customer service. Includes receiving calls regarding test ordering information and patient results from providers, and contacting reference laboratories for test inquiries and resolution. Effective communication ensures that inquiries are addressed promptly and accurately, supporting overall laboratory efficiency Documentation and Resource Management: Serving as a lab resource, the Specialist handles documentation related to lab incidents, fills out reference lab forms, resolves specimen issues, and reports issues. Ensure results are received from external testing sites, and scan results into EHR ensuring results are sent to providers Maintenance of Equipment: Maintenance duties include recording temperatures, defrosting freezers, and cleaning laboratory equipment. Ensures that all equipment is functioning correctly and adheres to maintenance schedules, contributing to the safe and efficient operation of the lab Quality Improvement and Compliance: Contributes to Quality Improvement and Lean Process Improvement activities. They complete all mandatory learning requirements on time and attend and participate in department, team, and committee meetings. Compliance with all department and location-specific policies and procedures is mandatory Leadership Responsibilities: In the absence of the supervisor, the Lead Specialist assumes responsibility for the Processing department's smooth operation. They perform regularly assigned work and assist co-workers during times of increased workload or reduced staffing. Monitoring workflow, making staffing adjustments, and prioritizing tasks are among their key responsibilities. They also serve as a resource person and problem collaborator for team members, communicating employee requests, suggestions, and staffing needs to the supervisor. Additionally, they support and communicate decisions made by the supervisor regarding interpersonal conflicts within the work unit and share opportunities for improving processes with management. Encouraging and developing the employees they lead, the Lead Specialist actively engages in special projects or assignments made by the Processing Supervisor or Lab Manager. All staff members are to promote a positive and productive work environment by acting maturely and responsibly, satisfactorily performing job responsibilities, and conducting themselves professionally, courteously, and respectfully toward fellow employees, physicians, and patients Must relate to other people beyond giving and receiving instructions: (a) get along with co-workers or peers without exhibiting behavioral extreme; (b) perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others; and (c) respond openly and appropriately to feedback regarding performance from a supervisor Performs all duties in a manner that promotes and supports the Core Values of the organization Integrates Lean principles, practices, and tools to improve operational efficiency, reduce costs and increase customer satisfaction. Must follow written and oral instructions and complete routine tasks independently Complete all compliance training, including but not limited to HIPAA/Privacy/Confidentiality/Non-Discrimination/Harassment/Integrity Statement and signed Agreements Ensures confidentiality of patient information by following HIPAA guidelines and policies Attends training to meet job position requirements and as needed or mandated by policies, Div. of Occupational Safety & Health (DOSH), OSHA, L&I, and other state/federal regulations Have regular and predictable attendance Perform other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401(k) Savings Plan, Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Highschool diploma or GED One plus years of computer proficiency experience One plus years of experience in a clinical laboratory including specimen processing One plus years of leadership experience, including mentoring and guiding team members, monitoring workflow, and making staffing adjustments One plus years of demonstrated ability to engage in professional phone communication with both patients and healthcare providers Ability to work a 40-hour flexible work week to include the hours of 1:00 pm to 8:30 pm or 2:30 pm to 11:30 pm Schedule may change due to business needs Preferred Qualifications: Current BLS certification or ability to obtain within the first 30 days of employment Knowledge and understanding of laboratory equipment operation, such as centrifuges and copiers Knowledge of laboratory information systems (LIS) for data entry and specimen tracking purposes An understanding of regulatory requirements, including OSHA, CLIA, and CAP standards, pertaining to laboratory safety and compliance Exhibit a range of technical skills, including the proven ability to process biological samples efficiently in a fast-paced environment Proven attention to detail and a commitment to maintaining high-quality standards, especially in tasks involving specimen processing procedures and support functions Demonstrated flexibility for covering team members on leave and adjusting working hours as needed Proven ability to exhibit a commitment to continuous learning and professional development, ensuring current knowledge of advancements in the field Soft Skills: Demonstrated solid organizational skills to ensure accurate processing, along with the demonstrated ability to multitask while maintaining a calm and effectual demeanor Demonstrated effective verbal and written communication skills for interactions with patients, laboratory team members, clinicians, and other clinical staff Proven ability to troubleshoot, problem-solve, and encourage teamwork through cooperative interactions Demonstrated adaptability to new processes demonstrated through Continuous Process Improvement . click apply for full job details
This position is Onsite. Our office is located at Groton, CT. At UnitedHealthcare , we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together The National Account Onsite Service Account Manager (SAM) is a client-embedded role responsible for delivering high-touch, end-to-end service support for one or more strategic National Account clients. This role is positioned to serve as the primary day-to-day contact for complex service needs, providing real-time resolution, issue tracking, and benefit navigation support for client HR and benefit teams. Operating either onsite or in a hybrid capacity, the Onsite SAM builds strong, trusted relationships and helps bridge the gap between client expectations and internal operations. This includes managing escalations, identifying service trends, coordinating cross-functional solutions, and supporting initiatives that improve the overall member experience. The SAM ensures the delivery of timely, accurate and consistent service that aligns with both contractual obligations and UnitedHealthcare's commitment to excellence. The ideal candidate is service-driven, solutions-oriented, and highly collaborative- with the ability to navigate complex benefit plans, support strategic conversations, and act with professionalism in high-visibility settings. This position is full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime. This will be on the job training and the hours during training will be during normal business hours. Primary Responsibilities: Client Relationship Management Serve as the day-to-day, client-facing point of contact for HR and benefit staff at a designated National Account client Build and maintain trusted relationships with key client stakeholders through consistent, proactive engagement Support scheduled onsite or virtual service meetings, including benefit fairs, open enrollment sessions, and operational reviews Provide guidance on benefit design, claims inquiries, and member-level concerns, translating complex information into client-ready communication Escalation & Issue Resolution Own the end-to-end resolution of service-related issues, including claim disputes, eligibility inquiries, and benefit misinterpretations Partner with internal teams (e.g., Claims, Clinical, Provider Services, Pharmacy) to drive timely and accurate resolution of escalations Document service issues and track resolution timelines using internal tools; maintain visibility and accountability across stakeholders Identify and escalate recurring trends or patterns in service issues that require cross-functional attention or root cause resolution Reporting & Service Insights Provide the client with regular updates on issue resolution, open items, and trending concerns Support internal and external service reporting, ensuring data is accurate, relevant, and tailored to the client's needs Collaborate with internal partners to translate operational data into meaningful service insights Monitor performance metrics, service guarantees, and client expectations to support transparency and trust Cross-Functional Collaboration Act as a liaison between the client and internal business areas to coordinate seamless delivery of services Collaborate with Account Management, and Operations to align service delivery with broader client goals Participate in internal meetings to provide client insights, voice of the customer feedback, and early risk identification Support implementation of new benefits, vendor integrations, or service enhancements that affect the client experience Operational Excellence & Client Education Reinforce standard processes and service protocols while remaining client-centric in approach Educate client contacts on tools, self-service protocols while remaining client-centric in approach Identify opportunities to streamline service workflows or reduce preventable escalations Represent UnitedHealthcare's brand and commitment to excellence without surprises in every interaction Onsite & Multi-Site Support Expectations Maintain a regular onsite presence and travel across multiple client locations as needed Assess site-specific needs and tailor onsite support, education, and engagement accordingly Balance enterprise consistency with local customization to ensure equitable support across locations You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 5+ years of experience in a relevant healthcare, insurance, OR service delivery role 3+ years of experience in client-facing roles within healthcare, insurance, OR benefit administration Success managing complex service escalations and acting as a liaison between internal operations and external clients Experience supporting National Account OR large employer group clients with customized benefit configurations Experience working in matrixed environments with cross-functional teams (e.g., Sales, Clinical, Provider Services, Member Services, Operations) Background in claims processing, eligibility, enrollment, and service operations Ability to travel domestically up to 75% of the time (site visits) Ability to work full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm. Preferred Qualifications: Ongoing training OR certifications in customer experience, healthcare compliance Onsite OR embedded service experience with employer group clients Experience in using internal service tools (e.g., Salesforce, ServiceNow, ACET) and report delivery platforms Knowledge of HIPAA regulations, service guarantees, and performance tracking Familiarity with National Account (large employer group) self-funded plans Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
07/30/2026
Full time
This position is Onsite. Our office is located at Groton, CT. At UnitedHealthcare , we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together The National Account Onsite Service Account Manager (SAM) is a client-embedded role responsible for delivering high-touch, end-to-end service support for one or more strategic National Account clients. This role is positioned to serve as the primary day-to-day contact for complex service needs, providing real-time resolution, issue tracking, and benefit navigation support for client HR and benefit teams. Operating either onsite or in a hybrid capacity, the Onsite SAM builds strong, trusted relationships and helps bridge the gap between client expectations and internal operations. This includes managing escalations, identifying service trends, coordinating cross-functional solutions, and supporting initiatives that improve the overall member experience. The SAM ensures the delivery of timely, accurate and consistent service that aligns with both contractual obligations and UnitedHealthcare's commitment to excellence. The ideal candidate is service-driven, solutions-oriented, and highly collaborative- with the ability to navigate complex benefit plans, support strategic conversations, and act with professionalism in high-visibility settings. This position is full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm. It may be necessary, given the business need, to work occasional overtime. This will be on the job training and the hours during training will be during normal business hours. Primary Responsibilities: Client Relationship Management Serve as the day-to-day, client-facing point of contact for HR and benefit staff at a designated National Account client Build and maintain trusted relationships with key client stakeholders through consistent, proactive engagement Support scheduled onsite or virtual service meetings, including benefit fairs, open enrollment sessions, and operational reviews Provide guidance on benefit design, claims inquiries, and member-level concerns, translating complex information into client-ready communication Escalation & Issue Resolution Own the end-to-end resolution of service-related issues, including claim disputes, eligibility inquiries, and benefit misinterpretations Partner with internal teams (e.g., Claims, Clinical, Provider Services, Pharmacy) to drive timely and accurate resolution of escalations Document service issues and track resolution timelines using internal tools; maintain visibility and accountability across stakeholders Identify and escalate recurring trends or patterns in service issues that require cross-functional attention or root cause resolution Reporting & Service Insights Provide the client with regular updates on issue resolution, open items, and trending concerns Support internal and external service reporting, ensuring data is accurate, relevant, and tailored to the client's needs Collaborate with internal partners to translate operational data into meaningful service insights Monitor performance metrics, service guarantees, and client expectations to support transparency and trust Cross-Functional Collaboration Act as a liaison between the client and internal business areas to coordinate seamless delivery of services Collaborate with Account Management, and Operations to align service delivery with broader client goals Participate in internal meetings to provide client insights, voice of the customer feedback, and early risk identification Support implementation of new benefits, vendor integrations, or service enhancements that affect the client experience Operational Excellence & Client Education Reinforce standard processes and service protocols while remaining client-centric in approach Educate client contacts on tools, self-service protocols while remaining client-centric in approach Identify opportunities to streamline service workflows or reduce preventable escalations Represent UnitedHealthcare's brand and commitment to excellence without surprises in every interaction Onsite & Multi-Site Support Expectations Maintain a regular onsite presence and travel across multiple client locations as needed Assess site-specific needs and tailor onsite support, education, and engagement accordingly Balance enterprise consistency with local customization to ensure equitable support across locations You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma / GED OR equivalent work experience Must be 18 years of age OR older 5+ years of experience in a relevant healthcare, insurance, OR service delivery role 3+ years of experience in client-facing roles within healthcare, insurance, OR benefit administration Success managing complex service escalations and acting as a liaison between internal operations and external clients Experience supporting National Account OR large employer group clients with customized benefit configurations Experience working in matrixed environments with cross-functional teams (e.g., Sales, Clinical, Provider Services, Member Services, Operations) Background in claims processing, eligibility, enrollment, and service operations Ability to travel domestically up to 75% of the time (site visits) Ability to work full time. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm. Preferred Qualifications: Ongoing training OR certifications in customer experience, healthcare compliance Onsite OR embedded service experience with employer group clients Experience in using internal service tools (e.g., Salesforce, ServiceNow, ACET) and report delivery platforms Knowledge of HIPAA regulations, service guarantees, and performance tracking Familiarity with National Account (large employer group) self-funded plans Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
