Application Deadline: 08/06/2026 Address: 320 S Canal Street Job Family Group: Wealth Sales & Service Develops, manages, retains and grows profitable banking relationships with high-net-worth clients and prospects. Assists in the design, development and delivery of solutions that meet the client's complex balance sheet management needs while providing expert service and highly personalized interaction. Develops and executes a business plan to profitably grow overall banking revenue while maintaining adherence to the Bank's risk tolerance. Works collaboratively in the branch and regional teams to identify and make referrals. Proactively develops internal and external networks for referral sources that generate prospects and create visibility in the marketplace. Works in a deal team environment using planning-based approach to develop and execute the growth and retention strategy the portfolio. Provides superior service to an assigned portfolio of high and ultra-high net worth clients with an objective of becoming their trusted advisor. Develops relationship with client's professional advisors in developing appropriate credit and tax-favourable structures to meet their family needs. Leads a deal team to meet client needs when acting as the lead relationship manager. Manages the retention and expansion of client relationships through a contact strategy and an ongoing review the client's banking needs. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Identifies emerging issues and trends to inform decision-making. Maintains knowledge and understanding of financial planning principles, incorporating this into planning strategies to help clients. Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution. Partners with the leadership team on strategic direction and complex line-of-business projects. Conducts independent analysis and assessment to resolve strategic issues. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Acts as the prime subject matter expert for internal/external stakeholders. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Monitors and tracks performance and addresses any issues. Develops and negotiates complex credit strategies, ensuring appropriate remuneration. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Provides day-to-day training and support to other employees; may include providing guidance on credit-related issues, specific client issues and queries, and assistance with operational processes. Ensures high quality of information obtained to support decisions. Contributes to the assigned portfolio's profitability through expense control and profitable pricing practices for products and services. Negotiates appropriate pricing using discretion where required to build a profitable portfolio. Provides integrated and customized advice, and helps clients achieve their financial and personal goals using a consultative approach in customer conversations. Applies financial planning skills and concepts against each client's personal and financial situation. Acts as an ambassador to enhance BMO's reputation in the market. Adheres to all policies and procedures, guidelines, legal and ethical requirements and regulations including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy, and disclosure of outside business activities. Maintains up-to-date knowledge and understanding of all banking products, processes, and relevant legal, regulatory and technology requirements. Ensures lending and non-lending decisions, prospecting activities are adequately documented; responds to questions and resolves issues raised through audits, quality checks and reviews. Manages risk and minimizes losses through monitoring and control reports, ensuring verifications are completed in accordance with guidelines. Documents and follows-up on any discrepancies to procedures, operational risks and escalates per guidelines. Performs sales and service support activities to meet client needs and maintain overall service levels. Develops rapport and instills confidence with the client to develop credibility and earn their trust. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations. Qualifications: Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled. Credit Qualifications and associated credit knowledge and skills according to the standards established within the credit qualification process, policies, and procedures. In-depth knowledge of Personal and Commercial credit and non-credit products. In-depth sales and client service skills. In-depth business development skills with successful track record. Ability to lead in-depth planning conversations. Expert relationship management skills. Able to work independently, resolving complex or ambiguous issues or situations. Seasoned professional with a combination of education, experience and industry knowledge. Verbal & written communication skills - In-depth / Expert. Analytical and problem solving skills - In-depth / Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert. Able to manage ambiguity. Data driven decision making - In-depth / Expert. U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity. Salary : $102,000.00 - $190,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation . click apply for full job details
07/27/2026
Full time
Application Deadline: 08/06/2026 Address: 320 S Canal Street Job Family Group: Wealth Sales & Service Develops, manages, retains and grows profitable banking relationships with high-net-worth clients and prospects. Assists in the design, development and delivery of solutions that meet the client's complex balance sheet management needs while providing expert service and highly personalized interaction. Develops and executes a business plan to profitably grow overall banking revenue while maintaining adherence to the Bank's risk tolerance. Works collaboratively in the branch and regional teams to identify and make referrals. Proactively develops internal and external networks for referral sources that generate prospects and create visibility in the marketplace. Works in a deal team environment using planning-based approach to develop and execute the growth and retention strategy the portfolio. Provides superior service to an assigned portfolio of high and ultra-high net worth clients with an objective of becoming their trusted advisor. Develops relationship with client's professional advisors in developing appropriate credit and tax-favourable structures to meet their family needs. Leads a deal team to meet client needs when acting as the lead relationship manager. Manages the retention and expansion of client relationships through a contact strategy and an ongoing review the client's banking needs. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Identifies emerging issues and trends to inform decision-making. Maintains knowledge and understanding of financial planning principles, incorporating this into planning strategies to help clients. Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution. Partners with the leadership team on strategic direction and complex line-of-business projects. Conducts independent analysis and assessment to resolve strategic issues. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Acts as the prime subject matter expert for internal/external stakeholders. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Monitors and tracks performance and addresses any issues. Develops and negotiates complex credit strategies, ensuring appropriate remuneration. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Provides day-to-day training and support to other employees; may include providing guidance on credit-related issues, specific client issues and queries, and assistance with operational processes. Ensures high quality of information obtained to support decisions. Contributes to the assigned portfolio's profitability through expense control and profitable pricing practices for products and services. Negotiates appropriate pricing using discretion where required to build a profitable portfolio. Provides integrated and customized advice, and helps clients achieve their financial and personal goals using a consultative approach in customer conversations. Applies financial planning skills and concepts against each client's personal and financial situation. Acts as an ambassador to enhance BMO's reputation in the market. Adheres to all policies and procedures, guidelines, legal and ethical requirements and regulations including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy, and disclosure of outside business activities. Maintains up-to-date knowledge and understanding of all banking products, processes, and relevant legal, regulatory and technology requirements. Ensures lending and non-lending decisions, prospecting activities are adequately documented; responds to questions and resolves issues raised through audits, quality checks and reviews. Manages risk and minimizes losses through monitoring and control reports, ensuring verifications are completed in accordance with guidelines. Documents and follows-up on any discrepancies to procedures, operational risks and escalates per guidelines. Performs sales and service support activities to meet client needs and maintain overall service levels. Develops rapport and instills confidence with the client to develop credibility and earn their trust. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations. Qualifications: Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled. Credit Qualifications and associated credit knowledge and skills according to the standards established within the credit qualification process, policies, and procedures. In-depth knowledge of Personal and Commercial credit and non-credit products. In-depth sales and client service skills. In-depth business development skills with successful track record. Ability to lead in-depth planning conversations. Expert relationship management skills. Able to work independently, resolving complex or ambiguous issues or situations. Seasoned professional with a combination of education, experience and industry knowledge. Verbal & written communication skills - In-depth / Expert. Analytical and problem solving skills - In-depth / Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert. Able to manage ambiguity. Data driven decision making - In-depth / Expert. U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity. Salary : $102,000.00 - $190,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation . click apply for full job details
Application Deadline: 08/30/2026 Address: 180 Montgomery St. Job Family Group: Wealth Sales & Service Develops, manages, retains and grows profitable banking relationships with high-net-worth clients and prospects. Assists in the design, development and delivery of solutions that meet the client's complex balance sheet management needs while providing expert service and highly personalized interaction. Develops and executes a business plan to profitably grow overall banking revenue while maintaining adherence to the Bank's risk tolerance. Works collaboratively in the branch and regional teams to identify and make referrals. Proactively develops internal and external networks for referral sources that generate prospects and create visibility in the marketplace. Works in a deal team environment using planning-based approach to develop and execute the growth and retention strategy the portfolio. Provides superior service to an assigned portfolio of high and ultra-high net worth clients with an objective of becoming their trusted advisor. Develops relationship with client's professional advisors in developing appropriate credit and tax-favourable structures to meet their family needs. Leads a deal team to meet client needs when acting as the lead relationship manager. Manages the retention and expansion of client relationships through a contact strategy and an ongoing review the client's banking needs. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Identifies emerging issues and trends to inform decision-making. Maintains knowledge and understanding of financial planning principles, incorporating this into planning strategies to help clients. Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution. Partners with the leadership team on strategic direction and complex line-of-business projects. Conducts independent analysis and assessment to resolve strategic issues. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Acts as the prime subject matter expert for internal/external stakeholders. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Monitors and tracks performance and addresses any issues. Develops and negotiates complex credit strategies, ensuring appropriate remuneration. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Provides day-to-day training and support to other employees; may include providing guidance on credit-related issues, specific client issues and queries, and assistance with operational processes. Ensures high quality of information obtained to support decisions. Contributes to the assigned portfolio's profitability through expense control and profitable pricing practices for products and services. Negotiates appropriate pricing using discretion where required to build a profitable portfolio. Provides integrated and customized advice, and helps clients achieve their financial and personal goals using a consultative approach in customer conversations. Applies financial planning skills and concepts against each client's personal and financial situation. Acts as an ambassador to enhance BMO's reputation in the market. Adheres to all policies and procedures, guidelines, legal and ethical requirements and regulations including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy, and disclosure of outside business activities. Maintains up-to-date knowledge and understanding of all banking products, processes, and relevant legal, regulatory and technology requirements. Ensures lending and non-lending decisions, prospecting activities are adequately documented; responds to questions and resolves issues raised through audits, quality checks and reviews. Manages risk and minimizes losses through monitoring and control reports, ensuring verifications are completed in accordance with guidelines. Documents and follows-up on any discrepancies to procedures, operational risks and escalates per guidelines. Performs sales and service support activities to meet client needs and maintain overall service levels. Develops rapport and instills confidence with the client to develop credibility and earn their trust. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations. Qualifications: Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled. Credit Qualifications and associated credit knowledge and skills according to the standards established within the credit qualification process, policies, and procedures. In-depth knowledge of Personal and Commercial credit and non-credit products. In-depth sales and client service skills. In-depth business development skills with successful track record. Ability to lead in-depth planning conversations. Expert relationship management skills. Able to work independently, resolving complex or ambiguous issues or situations. Seasoned professional with a combination of education, experience and industry knowledge. Verbal & written communication skills - In-depth / Expert. Analytical and problem solving skills - In-depth / Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert. Able to manage ambiguity. Data driven decision making - In-depth / Expert. U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity. Salary : $122,400.00 - $228,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation . click apply for full job details
07/27/2026
Full time
Application Deadline: 08/30/2026 Address: 180 Montgomery St. Job Family Group: Wealth Sales & Service Develops, manages, retains and grows profitable banking relationships with high-net-worth clients and prospects. Assists in the design, development and delivery of solutions that meet the client's complex balance sheet management needs while providing expert service and highly personalized interaction. Develops and executes a business plan to profitably grow overall banking revenue while maintaining adherence to the Bank's risk tolerance. Works collaboratively in the branch and regional teams to identify and make referrals. Proactively develops internal and external networks for referral sources that generate prospects and create visibility in the marketplace. Works in a deal team environment using planning-based approach to develop and execute the growth and retention strategy the portfolio. Provides superior service to an assigned portfolio of high and ultra-high net worth clients with an objective of becoming their trusted advisor. Develops relationship with client's professional advisors in developing appropriate credit and tax-favourable structures to meet their family needs. Leads a deal team to meet client needs when acting as the lead relationship manager. Manages the retention and expansion of client relationships through a contact strategy and an ongoing review the client's banking needs. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Identifies emerging issues and trends to inform decision-making. Maintains knowledge and understanding of financial planning principles, incorporating this into planning strategies to help clients. Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution. Partners with the leadership team on strategic direction and complex line-of-business projects. Conducts independent analysis and assessment to resolve strategic issues. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Acts as the prime subject matter expert for internal/external stakeholders. Builds effective relationships with internal/external stakeholders. Ensures alignment between stakeholders. Breaks down strategic problems, and analyses data and information to provide insights and recommendations. Monitors and tracks performance and addresses any issues. Develops and negotiates complex credit strategies, ensuring appropriate remuneration. Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution. Provides day-to-day training and support to other employees; may include providing guidance on credit-related issues, specific client issues and queries, and assistance with operational processes. Ensures high quality of information obtained to support decisions. Contributes to the assigned portfolio's profitability through expense control and profitable pricing practices for products and services. Negotiates appropriate pricing using discretion where required to build a profitable portfolio. Provides integrated and customized advice, and helps clients achieve their financial and personal goals using a consultative approach in customer conversations. Applies financial planning skills and concepts against each client's personal and financial situation. Acts as an ambassador to enhance BMO's reputation in the market. Adheres to all policies and procedures, guidelines, legal and ethical requirements and regulations including individual accountability as it relates to potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy, and disclosure of outside business activities. Maintains up-to-date knowledge and understanding of all banking products, processes, and relevant legal, regulatory and technology requirements. Ensures lending and non-lending decisions, prospecting activities are adequately documented; responds to questions and resolves issues raised through audits, quality checks and reviews. Manages risk and minimizes losses through monitoring and control reports, ensuring verifications are completed in accordance with guidelines. Documents and follows-up on any discrepancies to procedures, operational risks and escalates per guidelines. Performs sales and service support activities to meet client needs and maintain overall service levels. Develops rapport and instills confidence with the client to develop credibility and earn their trust. Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders. Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine. Implements changes in response to shifting trends. Broader work or accountabilities may be assigned as needed. Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations. Qualifications: Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. Must meet the licensing and certification requirements for the team / branch / jurisdiction where the mandate is being fulfilled. Credit Qualifications and associated credit knowledge and skills according to the standards established within the credit qualification process, policies, and procedures. In-depth knowledge of Personal and Commercial credit and non-credit products. In-depth sales and client service skills. In-depth business development skills with successful track record. Ability to lead in-depth planning conversations. Expert relationship management skills. Able to work independently, resolving complex or ambiguous issues or situations. Seasoned professional with a combination of education, experience and industry knowledge. Verbal & written communication skills - In-depth / Expert. Analytical and problem solving skills - In-depth / Expert. Influence skills - In-depth / Expert. Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert. Able to manage ambiguity. Data driven decision making - In-depth / Expert. U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity. Salary : $122,400.00 - $228,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation . click apply for full job details
Application Deadline: 07/30/2026 Address: 1625 W. Fountainhead Parkway Job Family Group: Retail Banking Sales & Service Come join a culture that is about so much more than the bottom line. Be a part of a team that celebrates big ideas, supports your personal and professional growth, and makes a real impact in local communities. At BMO, you will enjoy work that makes a difference; help us live our Purpose: To Boldly Grow the Good in Business and Life. Our Centralized Mortgage Banker cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements. Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions. Assists with the implementation of targeted marketing programs, promotions, and other initiatives. Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals. Supports the delivery of targeted marketing programs, promotions, and other initiatives. Seeks opportunities to expand network by obtaining referrals and originations from existing relationships. Establishes and enhances the Bank's community presence by participating in trade shows, conferences, and related events. Serves a customer advocate during application and processing activities. Completes onboarding activities as required. Delivers exceptional customer service that builds trust through expertise, responsive service, and support. Guides customers throughout mortgage application and processing activities. Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs. Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner. Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners. Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services. Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Provides advice and guidance to assigned business/group on implementation of solutions. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Helps determine business priorities and best sequence for execution of business / group strategy. Conducts independent analysis and assessment to resolve strategic issues. Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application. Documents updates in BMO's internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues. Analyzes data and information to provide insights and recommendations. Gathers and formats data into regular and ad-hoc reports and dashboards. Provides input into the planning and implementation of operational programs. Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Organizes work information to ensure accuracy and completeness. Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions. Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity. Focus may be on a business/group. Thinks creatively and proposes new solutions. Exercises judgment to identify, diagnose, and solve problems within given rules. Works mostly independently. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards. In-depth understanding of the mortgage lending process and applicable regulatory requirements. Strong interpersonal, sales, customer service, and negotiation skills. Expert knowledge of self-management and teamwork, personal lending, relationship sales and management. Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management. Strong knowledge of the broader real estate industry and mortgage market. Strong negotiation skills. Specialized knowledge from education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity. Salary : $41,714.00 - $77,500.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
07/27/2026
Full time
Application Deadline: 07/30/2026 Address: 1625 W. Fountainhead Parkway Job Family Group: Retail Banking Sales & Service Come join a culture that is about so much more than the bottom line. Be a part of a team that celebrates big ideas, supports your personal and professional growth, and makes a real impact in local communities. At BMO, you will enjoy work that makes a difference; help us live our Purpose: To Boldly Grow the Good in Business and Life. Our Centralized Mortgage Banker cultivates, builds, and manages relationships with a referral network to build a pipeline of new mortgage business and increase BMO's share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs to drive business results. Follows corporate policies, operating directives, legal and regulatory requirements. Proactively contacts referral and origination sources identified through the creation of national partnerships and/or creates local partnerships to lead discussions about home financing solutions. Assists with the implementation of targeted marketing programs, promotions, and other initiatives. Actively searches for cross-sell and up-sell opportunities for positioning to the branch to achieve individual sales and profitability goals. Supports the delivery of targeted marketing programs, promotions, and other initiatives. Seeks opportunities to expand network by obtaining referrals and originations from existing relationships. Establishes and enhances the Bank's community presence by participating in trade shows, conferences, and related events. Serves a customer advocate during application and processing activities. Completes onboarding activities as required. Delivers exceptional customer service that builds trust through expertise, responsive service, and support. Guides customers throughout mortgage application and processing activities. Partners with branch teams to properly hand off customers, finalize mortgage documentation, and refer customers with non-mortgage needs. Resolves or escalates issues to meet customer expectations and ensures funds are advanced in a timely manner. Provides customers with friendly, courteous, and professional service in response to queries and requests to identify client needs for banking products (e.g. everyday banking, lending, and investment) and refer to appropriate BMO partners. Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services. Addresses customer service issues according to established parameters, escalating persistent or complex matters to more senior staff or other departments for resolution. Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs. Provides advice and guidance to assigned business/group on implementation of solutions. Supports the execution of strategic initiatives in collaboration with internal and external stakeholders. Helps determine business priorities and best sequence for execution of business / group strategy. Conducts independent analysis and assessment to resolve strategic issues. Liaises with various BMO teams and customers to ensure satisfactory completion and/or fulfillment of the home financing application. Documents updates in BMO's internal systems to ensure employees have access to the status of outstanding customer opportunities, transactions, and problems / issues. Analyzes data and information to provide insights and recommendations. Gathers and formats data into regular and ad-hoc reports and dashboards. Provides input into the planning and implementation of operational programs. Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements. Organizes work information to ensure accuracy and completeness. Engages with referral network to create strong relationships that generate referrals and mortgage originations for clients requiring real estate lending solutions. Completes all necessary transactions in compliance with guidelines and other requirements to maintain operational integrity. Focus may be on a business/group. Thinks creatively and proposes new solutions. Exercises judgment to identify, diagnose, and solve problems within given rules. Works mostly independently. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards. In-depth understanding of the mortgage lending process and applicable regulatory requirements. Strong interpersonal, sales, customer service, and negotiation skills. Expert knowledge of self-management and teamwork, personal lending, relationship sales and management. Functional knowledge of personal banking, investments, trust services, business and commercial lending, and cash management. Strong knowledge of the broader real estate industry and mortgage market. Strong negotiation skills. Specialized knowledge from education and/or business experience. Verbal & written communication skills - In-depth. Collaboration & team skills - In-depth. Analytical and problem solving skills - In-depth. Influence skills - In-depth. U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will instruct you on the registration requirements needed to comply with this requirement. A criminal background review and credit history evaluation will be required for this position as well as restrictions on performing in a real estate agent capacity. Salary : $41,714.00 - $77,500.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
Lead AI Engineer (FM Hosting, LLM Inference) Job Description At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Lead AI Engineer (FM Hosting, LLM Inference) Job Description At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 2 years of experience developing AI and ML algorithms or technologies At least 4 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: 6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) Experience designing, developing, delivering, and supporting AI services Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $197,300 - $225,100 for Lead AI Engineer New York, NY: $215,200 - $245,600 for Lead AI Engineer San Jose, CA: $215,200 - $245,600 for Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend. If you're someone who's passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you. The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at JPMorganChase or Bank of America among other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. Career growth paths include: - Financial advisory - Sales specialist - Product Support - Sales operations and analytics - Patient Services Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Human Resources,
07/27/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and job placement services, and personalized coaching and mentorship through four unique career pathways. Year Up United participants also receive an educational stipend. If you're someone who's passionate about building relationships or has an entrepreneurial mindset and are looking to gain exposure to running a business, the Customer Experience job training pathway could be the right fit for you. The Customer Experience pathway combines technical and professional training in Banking or Customer Success, with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at JPMorganChase or Bank of America among other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Product and service knowledge, a customer-centric mindset, comprehensive finance training and development, plus professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. Career growth paths include: - Financial advisory - Sales specialist - Product Support - Sales operations and analytics - Patient Services Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Human Resources,
Job Description The ASVAB isn't the only test that matters in the military. A Soldier's tissue, blood, and body fluids also need to be tested to detect and identify diseases. As a Medical Laboratory Specialist in the Army National Guard, you will perform these clinical tests that the healthcare team will use to diagnose, treat, and prevent illness of their patients. In this role, you will examine blood and bone marrow samples; test for bacteria or viruses; and analyze tissue, blood, and fluid specimens for diagnostic information. Job Duties • Perform elementary blood banking and clinical laboratory procedures in hematology, immunohematology, clinical chemistry, serology, bacteriology, parasitology, and urinalysis • Collect blood specimens by venipuncture and capillary puncture • Pack, unpack, inspect, store, and distribute blood products • Assemble, disassemble, and maintain laboratory equipment Some of the Skills You'll Learn • Medical laboratory procedures • Study of human parasites and diseases • Laboratory administration and record keeping Helpful Skills • Interest in biology, chemistry, and algebra • Ability to follow detailed procedures precisely Through your training, you will develop the skills and experience to enjoy a civilian career with privately owned laboratories, hospitals, clinics, or research institutions. The certifications available to you after continued study and experience are medical laboratory technician, cytotechnologist, and clinical laboratory technician. Specific educational criteria must be met before you can qualify for certification. Earn While You Learn Instead of paying to learn these skills, get paid to train. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for Medical Laboratory Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 52 weeks of Advanced Individual Training. Training consists of both classroom and field work. Benefits/Requirements Benefits Paid training A monthly paycheck Montgomery GI Bill Federal and State tuition assistance Retirement benefits for part-time service Low-cost life insurance (up to $400,000 in coverage) 401(k)-type savings plan Student Loan Repayment Program (up to $50,000, for existing loans) Health care benefits available VA home loans Bonuses, if applicable Most non-prior service candidates will earn between $200 and $250 per drill weekend, subject to change Requirements Military enlistment in the Army National Guard Must be at least a junior in high school, or have a high school diploma or a GED certificate Must be between the ages of 17 and 35 Must be able to pass a physical exam and meet legal and moral standards Must meet citizenship requirements (see for details) Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability. Other Job Information Job ID: 3040 ZIP Code: 20882 Job Category: Medical Age Requirements: Must be between the ages of 17 and 35 lab tech technician
07/27/2026
Full time
Job Description The ASVAB isn't the only test that matters in the military. A Soldier's tissue, blood, and body fluids also need to be tested to detect and identify diseases. As a Medical Laboratory Specialist in the Army National Guard, you will perform these clinical tests that the healthcare team will use to diagnose, treat, and prevent illness of their patients. In this role, you will examine blood and bone marrow samples; test for bacteria or viruses; and analyze tissue, blood, and fluid specimens for diagnostic information. Job Duties • Perform elementary blood banking and clinical laboratory procedures in hematology, immunohematology, clinical chemistry, serology, bacteriology, parasitology, and urinalysis • Collect blood specimens by venipuncture and capillary puncture • Pack, unpack, inspect, store, and distribute blood products • Assemble, disassemble, and maintain laboratory equipment Some of the Skills You'll Learn • Medical laboratory procedures • Study of human parasites and diseases • Laboratory administration and record keeping Helpful Skills • Interest in biology, chemistry, and algebra • Ability to follow detailed procedures precisely Through your training, you will develop the skills and experience to enjoy a civilian career with privately owned laboratories, hospitals, clinics, or research institutions. The certifications available to you after continued study and experience are medical laboratory technician, cytotechnologist, and clinical laboratory technician. Specific educational criteria must be met before you can qualify for certification. Earn While You Learn Instead of paying to learn these skills, get paid to train. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for Medical Laboratory Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 52 weeks of Advanced Individual Training. Training consists of both classroom and field work. Benefits/Requirements Benefits Paid training A monthly paycheck Montgomery GI Bill Federal and State tuition assistance Retirement benefits for part-time service Low-cost life insurance (up to $400,000 in coverage) 401(k)-type savings plan Student Loan Repayment Program (up to $50,000, for existing loans) Health care benefits available VA home loans Bonuses, if applicable Most non-prior service candidates will earn between $200 and $250 per drill weekend, subject to change Requirements Military enlistment in the Army National Guard Must be at least a junior in high school, or have a high school diploma or a GED certificate Must be between the ages of 17 and 35 Must be able to pass a physical exam and meet legal and moral standards Must meet citizenship requirements (see for details) Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability. Other Job Information Job ID: 3040 ZIP Code: 20882 Job Category: Medical Age Requirements: Must be between the ages of 17 and 35 lab tech technician
Job Description Budgets need to be balanced, and Soldiers and vendors need to be paid on time. An Army National Guard Financial Management Technician ensures that funds go where they need to and that all transactions are recorded properly. Whether it is budgeting, disbursing, and accounting for government funds, payment for travel and commercial vendor services, pay support of Soldiers and foreign national employees, or internal control operations, the Soldiers of this MOS are integral to the organization's financial health because they also analyze historical spending to formulate budgets for future expenses. Job Duties • Receive and post documents to accounting/budget systems • Process treasury checks for payment and pay for invoices • Maintain files and prepare financial reports/travel vouchers • Review contracts, invoices, and receive reports Specifically, the Financial Management Technician performs duties, such as: computing payroll and other allowances; auditing accounting records; preparing payments for Army personnel; recording details of financial transactions on accounting forms; auditing financial records; disbursing cash, checks, advance pay, and bonds. Helpful Skills • Interest in mathematics, statistics, and accounting • Ability to work with numbers • Capable of using computers and other office machines Plus, you'll be building a better future. The skills you learn as an Army National Guard Financial Management Technician will help prepare you for a rewarding civilian career as a bookkeeper, accountant, or audit clerk. In fact, a finance background of any kind will help you in just about any civilian position that interests you. Earn While You Learn Instead of paying to learn these skills, get paid to train. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for a Financial Management Technician consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and nine weeks of Advanced Individual Training with classroom instruction, including practice in accounting techniques. Benefits/Requirements Benefits Paid training A monthly paycheck Montgomery GI Bill Federal and State tuition assistance Retirement benefits for part-time service Low-cost life insurance (up to $400,000 in coverage) 401(k)-type savings plan Student Loan Repayment Program (up to $50,000, for existing loans) Health care benefits available VA home loans Bonuses, if applicable Most non-prior service candidates will earn between $200 and $250 per drill weekend, subject to change Requirements Military enlistment in the Army National Guard Must be at least a junior in high school, or have a high school diploma or a GED certificate Must be between the ages of 17 and 35 Must be able to pass a physical exam and meet legal and moral standards Must meet citizenship requirements (see for details) Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability. Other Job Information Job ID: 5095 ZIP Code: 11357 Job Category: Admin and Relations Age Requirements: Must be between the ages of 17 and 35 finance bank banking banker keeping controller comptroller auditor IRS
07/27/2026
Full time
Job Description Budgets need to be balanced, and Soldiers and vendors need to be paid on time. An Army National Guard Financial Management Technician ensures that funds go where they need to and that all transactions are recorded properly. Whether it is budgeting, disbursing, and accounting for government funds, payment for travel and commercial vendor services, pay support of Soldiers and foreign national employees, or internal control operations, the Soldiers of this MOS are integral to the organization's financial health because they also analyze historical spending to formulate budgets for future expenses. Job Duties • Receive and post documents to accounting/budget systems • Process treasury checks for payment and pay for invoices • Maintain files and prepare financial reports/travel vouchers • Review contracts, invoices, and receive reports Specifically, the Financial Management Technician performs duties, such as: computing payroll and other allowances; auditing accounting records; preparing payments for Army personnel; recording details of financial transactions on accounting forms; auditing financial records; disbursing cash, checks, advance pay, and bonds. Helpful Skills • Interest in mathematics, statistics, and accounting • Ability to work with numbers • Capable of using computers and other office machines Plus, you'll be building a better future. The skills you learn as an Army National Guard Financial Management Technician will help prepare you for a rewarding civilian career as a bookkeeper, accountant, or audit clerk. In fact, a finance background of any kind will help you in just about any civilian position that interests you. Earn While You Learn Instead of paying to learn these skills, get paid to train. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for a Financial Management Technician consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and nine weeks of Advanced Individual Training with classroom instruction, including practice in accounting techniques. Benefits/Requirements Benefits Paid training A monthly paycheck Montgomery GI Bill Federal and State tuition assistance Retirement benefits for part-time service Low-cost life insurance (up to $400,000 in coverage) 401(k)-type savings plan Student Loan Repayment Program (up to $50,000, for existing loans) Health care benefits available VA home loans Bonuses, if applicable Most non-prior service candidates will earn between $200 and $250 per drill weekend, subject to change Requirements Military enlistment in the Army National Guard Must be at least a junior in high school, or have a high school diploma or a GED certificate Must be between the ages of 17 and 35 Must be able to pass a physical exam and meet legal and moral standards Must meet citizenship requirements (see for details) Requires military enlistment. Programs and benefits are subject to change. Ask your Army National Guard recruiter for the most up-to-date information. Actual MOS assignment may depend on MOS availability. Other Job Information Job ID: 5095 ZIP Code: 11357 Job Category: Admin and Relations Age Requirements: Must be between the ages of 17 and 35 finance bank banking banker keeping controller comptroller auditor IRS
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! We have several Associate openings across our Investment Bank. Opportunities In: Industrials (NYC) Financial Sponsors (Los Angeles/NYC) Energy (Houston) LatAm Energy (NYC) Technology (NYC/ San Francisco) TMT (NYC) The Difference You Make: As an Associate in Investment Banking Coverage, you will build on the foundational skills developed as an Analyst, with increased responsibilities in project management and client interaction. Associates continue to participate in structured training while taking a more active role in deal execution and mentoring junior staff. Participate in advanced training programs to further develop technical expertise and leadership skills. Take a leadership role in the preparation of client presentations, pitch books, and financial analysis. Manage and review financial models, valuation analyses, and transaction documentation. Oversee Analysts' work and ensure accuracy in deliverables. Actively participate in client meetings and deal discussions. Contribute to deal structuring and negotiation processes. Support senior bankers in identifying and pursuing new business opportunities. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Master's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Finance, Business or related field/sector - Required. Demonstrated knowledge of corporate finance and investment banking products, with a preference to experience in sector . Expert knowledge of Excel and PowerPoint with advanced financial modeling skills. Strong communication and interpersonal skills. Team player and self-starter. Strong technical financial modeling and valuation skills. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $175,000.00 USD Maximum: $225,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/27/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! We have several Associate openings across our Investment Bank. Opportunities In: Industrials (NYC) Financial Sponsors (Los Angeles/NYC) Energy (Houston) LatAm Energy (NYC) Technology (NYC/ San Francisco) TMT (NYC) The Difference You Make: As an Associate in Investment Banking Coverage, you will build on the foundational skills developed as an Analyst, with increased responsibilities in project management and client interaction. Associates continue to participate in structured training while taking a more active role in deal execution and mentoring junior staff. Participate in advanced training programs to further develop technical expertise and leadership skills. Take a leadership role in the preparation of client presentations, pitch books, and financial analysis. Manage and review financial models, valuation analyses, and transaction documentation. Oversee Analysts' work and ensure accuracy in deliverables. Actively participate in client meetings and deal discussions. Contribute to deal structuring and negotiation processes. Support senior bankers in identifying and pursuing new business opportunities. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Master's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Finance, Business or related field/sector - Required. Demonstrated knowledge of corporate finance and investment banking products, with a preference to experience in sector . Expert knowledge of Excel and PowerPoint with advanced financial modeling skills. Strong communication and interpersonal skills. Team player and self-starter. Strong technical financial modeling and valuation skills. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $175,000.00 USD Maximum: $225,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Café Ambassador - Stonebriar Centre The Role Do you find your purpose in empowering others? As a Café Ambassador, you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. (Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Frisco, TX: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Café Ambassador - Stonebriar Centre The Role Do you find your purpose in empowering others? As a Café Ambassador, you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. (Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Frisco, TX: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Ambassador- Westfield UTC Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. San Diego, CA: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Café Ambassador- Westfield UTC Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. San Diego, CA: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Part - Time Café Ambassador - New York City Area The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Bronx, NY: $59,800 - $64,584 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Part - Time Café Ambassador - New York City Area The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Bronx, NY: $59,800 - $64,584 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Ambassador- La Cantera The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. San Antonia, TX: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Café Ambassador- La Cantera The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. San Antonia, TX: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Ambassador- State Street The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Café Ambassador- State Street The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Ambassador - Lenox Square The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Atlanta, GA: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Café Ambassador - Lenox Square The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Atlanta, GA: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Ambassador - Brickell The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Miami Beach, FL: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Café Ambassador - Brickell The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Miami Beach, FL: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Ambassador- Downtown Detroit The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Detroit, MI: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Café Ambassador- Downtown Detroit The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Detroit, MI: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Ambassador- West County Center - Part Time The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Des Peres, MO: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Café Ambassador- West County Center - Part Time The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Des Peres, MO: $47,840 - $55,016 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Café Ambassador - Anacostia The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Washington, DC: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
07/27/2026
Full time
Café Ambassador - Anacostia The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One's mission to change banking for good. We've broken the mold of traditional banking-you won't be found behind a teller line or a glass window. Instead, you'll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you'll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you're building one by bringing Capital One's mission to life within a vibrant, modern community hub. What You'll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista-you won't be serving coffee!) Serve as a Brand Advocate: You'll share the value of Capital One's products and services through genuine conversation rather than transactions. Because we focus on the guest experience, this role is free from traditional sales goals or high-pressure tactics. Your success is measured by the quality of the connection, not a quota. Simplify the Complex: Guide customers through our digital ecosystem, helping them master mobile tools and troubleshooting tech challenges with ease. Facilitate Purposeful Impact: Host and support local events that promote financial health. You'll act as a brand steward, working within the framework of Capital One's established programs and strategic community partnerships to ensure our impact is professional, focused, and effective. Advocate & Problem-Solve: You'll advocate for our customers, problem solve, and own issue resolution in alignment with compliance and regulatory requirements. Handling complaints and/or escalated situations is very important, and de-escalation may be a complex part of your role supporting our customers-we'll ensure you're supported with the tools, resources, and experience to ensure you're up for the challenge! Act as a Culture Carrier: Foster a supportive, inclusive environment where every guest feels welcome. You'll be a team player who possesses a strong attention to detail, a positive attitude, and the ability to be flexible and embrace change. Stay Agile & Engaged: This isn't a traditional "behind-the-desk" banking role. You'll be on the move and active throughout the day, moving through the Cafe to connect with the community and support the flow of the guest experience. Why Join Us? This isn't just a job-it's work with a mission. Because we've removed the pressure of traditional sales quotas, you are free to focus on the depth of your impact on customers, teammates, and the community. We provide an inclusive environment where we invest in your confidence, service mindset, and professional growth. We ensure you have the tools to be stronger in your role and more effective in how you show up every day. The Perks We provide a comprehensive benefits package designed to fuel your journey. Whether you're using our education assistance to prepare for your next career move, or taking advantage of our mental and physical health resources to stay at your best, we invest in you as a whole person. Our goal is to ensure that wherever your career takes you-within Capital One or into the wider world-you leave the Cafe stronger than when you started. Day 1 coverage for Medical, Dental, Vision and Prescriptions, plus Flexible Spending Accounts, Life and Disability Insurance Paid Time Off Education Assistance Matching 401(k) contribution up to 7.5% Paid Parental Leave Mental Health support Back-up Child or Elder Care Fit check? Covered. We'll hook you up with our signature Threads line-our treat Custom beverage while working And much more! Essential Functions (Included, but not limited to) Support surrounding Cafés as needed within a 50 mile radius, with occasional opportunities to assist other locations in the broader Region. Available to work a flexible schedule, including nights, weekends, and holidays, with hours and days subject to change. While the company provides reasonable notice for permanent schedule changes in accordance with state and local laws, the ability to adapt to business-driven schedule adjustments is required. Applicants must be able to attend all required training sessions, which may occur on a schedule differing from the primary shift. Lifting up to 25 pounds and moving/standing for extended periods of time Regular and consistent attendance Basic Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of Retail, Sales, or Customer Service experience Preferred Qualifications Associate's degree 2+ years of banking experience 2+ years of Retail or Customer-facing experience Proficient in G-Suite Strong written and oral communication skills Does this sound like the career move you've been looking for? Let's build the future of banking together! After you apply You may be required to take an assessment. It takes about 35 minutes to complete. If you're selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Washington, DC: $52,624 - $57,408 for Cafe Ambassador Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The VP, Employee Compliance is responsible for administering the Firm's Employee Compliance Program with a primary focus on Personal Securities Trading ("PST"), Personal Account Dealing ("PAD"), employee brokerage account monitoring, conflicts of interest, and compliance with applicable regulatory requirements and Firm policies. The role supports the design, implementation, monitoring, and enhancement of controls related to employee trading activities, personal account disclosures, restricted securities, watch list controls, private investments, outside business activities, gifts and entertainment, and other employee conduct-related compliance matters. The position works closely with Legal, Compliance, Human Resources, Risk, Internal Audit, Technology, and business stakeholders to identify and mitigate regulatory and reputational risks. Personal Securities Trading & Personal Account Dealing Administer the Firm's Personal Securities Trading and Personal Account Dealing program. Review and approve employee personal trading requests, personal account disclosure in accordance with Firm policies and regulatory requirements. Monitor employee trading activity for compliance with Firm restrictions, holding periods, restricted lists, watch lists, and insider trading controls. Conduct reviews of employee brokerage account disclosures, account feeds, and account statements. Investigate potential violations of employee trading policies and escalate issues as appropriate. Maintain employee account inventories and ensure required account certifications and attestations are completed. Review employee investment holdings, transactions, and account activity for potential conflicts of interest. Support monitoring of outside business activities, private investments, and other employee investment activities requiring review or approval. Employee Compliance Program Administer employee compliance disclosures and certifications, including: Outside Business Activities (OBAs) Private Securities Transactions (PSTs) Gifts and Entertainment Political Contributions Conflicts of Interest Code of Conduct certifications Annual compliance attestations Review and assess employee disclosures for regulatory, reputational, and conflict risks. Support the administration of FINRA registration and licensing requirements, including employee registration status, continuing education obligations, and related regulatory filings. Knowledge of CFTC Swap AP and SEC SBS AP registration frameworks is a plus. Maintain employee compliance records and support documentation. Assist in the development and enhancement of employee compliance policies, procedures, and controls. Monitoring & Investigations Perform reviews and exception analysis related to employee trading and conduct. Conduct investigations of potential policy violations and prepare findings, recommendations, and escalation materials. Support regulatory inquiries, examinations, audits, and internal reviews. Identify trends, emerging risks, and opportunities to enhance monitoring controls. Regulatory & Compliance Support Interpret and apply applicable regulatory requirements, including SEC, FINRA, broker-dealer, investment adviser, and Firm-specific obligations. Support compliance risk assessments and regulatory change management initiatives. Assist with compliance testing and monitoring activities. Prepare management reporting, metrics, and governance materials. Advises management on current issues regarding banking. Serves as a subject matter expert to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policy. Partners with managers in assigned business unit to respond to reports issued by regulatory agencies or audit. Identifies systemic procedural weaknesses and additional training requirements needed to ensure compliance. Responds to regulatory inquiries and third party examiners. Collaborates across business units within the organization to ensure consistency in policies and procedures. Identifies compliance opportunities and potential solutions. Performs risk assessments, synthesizes analyses, identifies root cause(s), and provides recommendations to management. Provides compliance input on business action plans, projects, or operational requests. Provides insight and guides management on issues. Leads and influence cross functional enterprise projects or compliance teams. Leads efforts to improve standardization and efficiency of responses to regulators. Offers recommendations and makes project related decisions within scope of work assignment. Serves as a resources to team members on escalated issues of unusual nature. Mentors and enhances compliance staff knowledge competencies. Ensures proper implementation of business requirements and identifies outstanding compliance issues. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Master's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 5+ Years Compliance, Legal, Regulatory, or Financial Services. - Required. Experience with employee compliance platforms such as StarCompliance, MCO (MyComplianceOffice), Schwab Compliance Technologies, or similar systems. - Preferred. FINRA registrations (Series 7, 79, or similar) preferred or willingness to obtain. - Preferred. Demonstrated experience administering personal securities trading or employee compliance programs. Strong understanding of FINRA, SEC, and broker-dealer regulatory requirements. Experience managing complex investigations and regulatory matters. Advanced knowledge of regulatory compliance, relevant industry regulations and regulatory data sources. Demonstrated experience facilitating change to achieve measurable results. Demonstrated subject matter expertise compliance opportunities and resolution. Experience working with surveillance and monitoring tools. Strong analytical, investigative, and critical thinking skills. Excellent written and verbal communication skills. Ability to manage multiple priorities in a fast-paced regulatory environment. Ability to be adept in identifying and resolving complex risk management problems. Ability to build and foster internal and external relationships. Ability to analyze risk and design efficient control practices to minimize risk. Ability to lead, influence and direct peers, subordinates and management. Ability to make effective decision making on complex matters. Ability to convey a sense or urgency and drive. Ability to multi-task and meet strict deadlines. Ability to adjust to new developments/changing circumstances. Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. - Miami or New York What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $135,000.00 USD Maximum: $190,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers . click apply for full job details
07/27/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The VP, Employee Compliance is responsible for administering the Firm's Employee Compliance Program with a primary focus on Personal Securities Trading ("PST"), Personal Account Dealing ("PAD"), employee brokerage account monitoring, conflicts of interest, and compliance with applicable regulatory requirements and Firm policies. The role supports the design, implementation, monitoring, and enhancement of controls related to employee trading activities, personal account disclosures, restricted securities, watch list controls, private investments, outside business activities, gifts and entertainment, and other employee conduct-related compliance matters. The position works closely with Legal, Compliance, Human Resources, Risk, Internal Audit, Technology, and business stakeholders to identify and mitigate regulatory and reputational risks. Personal Securities Trading & Personal Account Dealing Administer the Firm's Personal Securities Trading and Personal Account Dealing program. Review and approve employee personal trading requests, personal account disclosure in accordance with Firm policies and regulatory requirements. Monitor employee trading activity for compliance with Firm restrictions, holding periods, restricted lists, watch lists, and insider trading controls. Conduct reviews of employee brokerage account disclosures, account feeds, and account statements. Investigate potential violations of employee trading policies and escalate issues as appropriate. Maintain employee account inventories and ensure required account certifications and attestations are completed. Review employee investment holdings, transactions, and account activity for potential conflicts of interest. Support monitoring of outside business activities, private investments, and other employee investment activities requiring review or approval. Employee Compliance Program Administer employee compliance disclosures and certifications, including: Outside Business Activities (OBAs) Private Securities Transactions (PSTs) Gifts and Entertainment Political Contributions Conflicts of Interest Code of Conduct certifications Annual compliance attestations Review and assess employee disclosures for regulatory, reputational, and conflict risks. Support the administration of FINRA registration and licensing requirements, including employee registration status, continuing education obligations, and related regulatory filings. Knowledge of CFTC Swap AP and SEC SBS AP registration frameworks is a plus. Maintain employee compliance records and support documentation. Assist in the development and enhancement of employee compliance policies, procedures, and controls. Monitoring & Investigations Perform reviews and exception analysis related to employee trading and conduct. Conduct investigations of potential policy violations and prepare findings, recommendations, and escalation materials. Support regulatory inquiries, examinations, audits, and internal reviews. Identify trends, emerging risks, and opportunities to enhance monitoring controls. Regulatory & Compliance Support Interpret and apply applicable regulatory requirements, including SEC, FINRA, broker-dealer, investment adviser, and Firm-specific obligations. Support compliance risk assessments and regulatory change management initiatives. Assist with compliance testing and monitoring activities. Prepare management reporting, metrics, and governance materials. Advises management on current issues regarding banking. Serves as a subject matter expert to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policy. Partners with managers in assigned business unit to respond to reports issued by regulatory agencies or audit. Identifies systemic procedural weaknesses and additional training requirements needed to ensure compliance. Responds to regulatory inquiries and third party examiners. Collaborates across business units within the organization to ensure consistency in policies and procedures. Identifies compliance opportunities and potential solutions. Performs risk assessments, synthesizes analyses, identifies root cause(s), and provides recommendations to management. Provides compliance input on business action plans, projects, or operational requests. Provides insight and guides management on issues. Leads and influence cross functional enterprise projects or compliance teams. Leads efforts to improve standardization and efficiency of responses to regulators. Offers recommendations and makes project related decisions within scope of work assignment. Serves as a resources to team members on escalated issues of unusual nature. Mentors and enhances compliance staff knowledge competencies. Ensures proper implementation of business requirements and identifies outstanding compliance issues. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Master's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 5+ Years Compliance, Legal, Regulatory, or Financial Services. - Required. Experience with employee compliance platforms such as StarCompliance, MCO (MyComplianceOffice), Schwab Compliance Technologies, or similar systems. - Preferred. FINRA registrations (Series 7, 79, or similar) preferred or willingness to obtain. - Preferred. Demonstrated experience administering personal securities trading or employee compliance programs. Strong understanding of FINRA, SEC, and broker-dealer regulatory requirements. Experience managing complex investigations and regulatory matters. Advanced knowledge of regulatory compliance, relevant industry regulations and regulatory data sources. Demonstrated experience facilitating change to achieve measurable results. Demonstrated subject matter expertise compliance opportunities and resolution. Experience working with surveillance and monitoring tools. Strong analytical, investigative, and critical thinking skills. Excellent written and verbal communication skills. Ability to manage multiple priorities in a fast-paced regulatory environment. Ability to be adept in identifying and resolving complex risk management problems. Ability to build and foster internal and external relationships. Ability to analyze risk and design efficient control practices to minimize risk. Ability to lead, influence and direct peers, subordinates and management. Ability to make effective decision making on complex matters. Ability to convey a sense or urgency and drive. Ability to multi-task and meet strict deadlines. Ability to adjust to new developments/changing circumstances. Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. - Miami or New York What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $135,000.00 USD Maximum: $190,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers . click apply for full job details
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The VP, Employee Compliance is responsible for administering the Firm's Employee Compliance Program with a primary focus on Personal Securities Trading ("PST"), Personal Account Dealing ("PAD"), employee brokerage account monitoring, conflicts of interest, and compliance with applicable regulatory requirements and Firm policies. The role supports the design, implementation, monitoring, and enhancement of controls related to employee trading activities, personal account disclosures, restricted securities, watch list controls, private investments, outside business activities, gifts and entertainment, and other employee conduct-related compliance matters. The position works closely with Legal, Compliance, Human Resources, Risk, Internal Audit, Technology, and business stakeholders to identify and mitigate regulatory and reputational risks. Personal Securities Trading & Personal Account Dealing Administer the Firm's Personal Securities Trading and Personal Account Dealing program. Review and approve employee personal trading requests, personal account disclosure in accordance with Firm policies and regulatory requirements. Monitor employee trading activity for compliance with Firm restrictions, holding periods, restricted lists, watch lists, and insider trading controls. Conduct reviews of employee brokerage account disclosures, account feeds, and account statements. Investigate potential violations of employee trading policies and escalate issues as appropriate. Maintain employee account inventories and ensure required account certifications and attestations are completed. Review employee investment holdings, transactions, and account activity for potential conflicts of interest. Support monitoring of outside business activities, private investments, and other employee investment activities requiring review or approval. Employee Compliance Program Administer employee compliance disclosures and certifications, including: Outside Business Activities (OBAs) Private Securities Transactions (PSTs) Gifts and Entertainment Political Contributions Conflicts of Interest Code of Conduct certifications Annual compliance attestations Review and assess employee disclosures for regulatory, reputational, and conflict risks. Support the administration of FINRA registration and licensing requirements, including employee registration status, continuing education obligations, and related regulatory filings. Knowledge of CFTC Swap AP and SEC SBS AP registration frameworks is a plus. Maintain employee compliance records and support documentation. Assist in the development and enhancement of employee compliance policies, procedures, and controls. Monitoring & Investigations Perform reviews and exception analysis related to employee trading and conduct. Conduct investigations of potential policy violations and prepare findings, recommendations, and escalation materials. Support regulatory inquiries, examinations, audits, and internal reviews. Identify trends, emerging risks, and opportunities to enhance monitoring controls. Regulatory & Compliance Support Interpret and apply applicable regulatory requirements, including SEC, FINRA, broker-dealer, investment adviser, and Firm-specific obligations. Support compliance risk assessments and regulatory change management initiatives. Assist with compliance testing and monitoring activities. Prepare management reporting, metrics, and governance materials. Advises management on current issues regarding banking. Serves as a subject matter expert to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policy. Partners with managers in assigned business unit to respond to reports issued by regulatory agencies or audit. Identifies systemic procedural weaknesses and additional training requirements needed to ensure compliance. Responds to regulatory inquiries and third party examiners. Collaborates across business units within the organization to ensure consistency in policies and procedures. Identifies compliance opportunities and potential solutions. Performs risk assessments, synthesizes analyses, identifies root cause(s), and provides recommendations to management. Provides compliance input on business action plans, projects, or operational requests. Provides insight and guides management on issues. Leads and influence cross functional enterprise projects or compliance teams. Leads efforts to improve standardization and efficiency of responses to regulators. Offers recommendations and makes project related decisions within scope of work assignment. Serves as a resources to team members on escalated issues of unusual nature. Mentors and enhances compliance staff knowledge competencies. Ensures proper implementation of business requirements and identifies outstanding compliance issues. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Master's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 5+ Years Compliance, Legal, Regulatory, or Financial Services. - Required. Experience with employee compliance platforms such as StarCompliance, MCO (MyComplianceOffice), Schwab Compliance Technologies, or similar systems. - Preferred. FINRA registrations (Series 7, 79, or similar) preferred or willingness to obtain. - Preferred. Demonstrated experience administering personal securities trading or employee compliance programs. Strong understanding of FINRA, SEC, and broker-dealer regulatory requirements. Experience managing complex investigations and regulatory matters. Advanced knowledge of regulatory compliance, relevant industry regulations and regulatory data sources. Demonstrated experience facilitating change to achieve measurable results. Demonstrated subject matter expertise compliance opportunities and resolution. Experience working with surveillance and monitoring tools. Strong analytical, investigative, and critical thinking skills. Excellent written and verbal communication skills. Ability to manage multiple priorities in a fast-paced regulatory environment. Ability to be adept in identifying and resolving complex risk management problems. Ability to build and foster internal and external relationships. Ability to analyze risk and design efficient control practices to minimize risk. Ability to lead, influence and direct peers, subordinates and management. Ability to make effective decision making on complex matters. Ability to convey a sense or urgency and drive. Ability to multi-task and meet strict deadlines. Ability to adjust to new developments/changing circumstances. Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. - Miami or New York What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $135,000.00 USD Maximum: $190,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers . click apply for full job details
07/27/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The VP, Employee Compliance is responsible for administering the Firm's Employee Compliance Program with a primary focus on Personal Securities Trading ("PST"), Personal Account Dealing ("PAD"), employee brokerage account monitoring, conflicts of interest, and compliance with applicable regulatory requirements and Firm policies. The role supports the design, implementation, monitoring, and enhancement of controls related to employee trading activities, personal account disclosures, restricted securities, watch list controls, private investments, outside business activities, gifts and entertainment, and other employee conduct-related compliance matters. The position works closely with Legal, Compliance, Human Resources, Risk, Internal Audit, Technology, and business stakeholders to identify and mitigate regulatory and reputational risks. Personal Securities Trading & Personal Account Dealing Administer the Firm's Personal Securities Trading and Personal Account Dealing program. Review and approve employee personal trading requests, personal account disclosure in accordance with Firm policies and regulatory requirements. Monitor employee trading activity for compliance with Firm restrictions, holding periods, restricted lists, watch lists, and insider trading controls. Conduct reviews of employee brokerage account disclosures, account feeds, and account statements. Investigate potential violations of employee trading policies and escalate issues as appropriate. Maintain employee account inventories and ensure required account certifications and attestations are completed. Review employee investment holdings, transactions, and account activity for potential conflicts of interest. Support monitoring of outside business activities, private investments, and other employee investment activities requiring review or approval. Employee Compliance Program Administer employee compliance disclosures and certifications, including: Outside Business Activities (OBAs) Private Securities Transactions (PSTs) Gifts and Entertainment Political Contributions Conflicts of Interest Code of Conduct certifications Annual compliance attestations Review and assess employee disclosures for regulatory, reputational, and conflict risks. Support the administration of FINRA registration and licensing requirements, including employee registration status, continuing education obligations, and related regulatory filings. Knowledge of CFTC Swap AP and SEC SBS AP registration frameworks is a plus. Maintain employee compliance records and support documentation. Assist in the development and enhancement of employee compliance policies, procedures, and controls. Monitoring & Investigations Perform reviews and exception analysis related to employee trading and conduct. Conduct investigations of potential policy violations and prepare findings, recommendations, and escalation materials. Support regulatory inquiries, examinations, audits, and internal reviews. Identify trends, emerging risks, and opportunities to enhance monitoring controls. Regulatory & Compliance Support Interpret and apply applicable regulatory requirements, including SEC, FINRA, broker-dealer, investment adviser, and Firm-specific obligations. Support compliance risk assessments and regulatory change management initiatives. Assist with compliance testing and monitoring activities. Prepare management reporting, metrics, and governance materials. Advises management on current issues regarding banking. Serves as a subject matter expert to ensure documents, projects, processes or product initiatives comply with regulatory and legal requirements and enterprise policy. Partners with managers in assigned business unit to respond to reports issued by regulatory agencies or audit. Identifies systemic procedural weaknesses and additional training requirements needed to ensure compliance. Responds to regulatory inquiries and third party examiners. Collaborates across business units within the organization to ensure consistency in policies and procedures. Identifies compliance opportunities and potential solutions. Performs risk assessments, synthesizes analyses, identifies root cause(s), and provides recommendations to management. Provides compliance input on business action plans, projects, or operational requests. Provides insight and guides management on issues. Leads and influence cross functional enterprise projects or compliance teams. Leads efforts to improve standardization and efficiency of responses to regulators. Offers recommendations and makes project related decisions within scope of work assignment. Serves as a resources to team members on escalated issues of unusual nature. Mentors and enhances compliance staff knowledge competencies. Ensures proper implementation of business requirements and identifies outstanding compliance issues. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Master's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 5+ Years Compliance, Legal, Regulatory, or Financial Services. - Required. Experience with employee compliance platforms such as StarCompliance, MCO (MyComplianceOffice), Schwab Compliance Technologies, or similar systems. - Preferred. FINRA registrations (Series 7, 79, or similar) preferred or willingness to obtain. - Preferred. Demonstrated experience administering personal securities trading or employee compliance programs. Strong understanding of FINRA, SEC, and broker-dealer regulatory requirements. Experience managing complex investigations and regulatory matters. Advanced knowledge of regulatory compliance, relevant industry regulations and regulatory data sources. Demonstrated experience facilitating change to achieve measurable results. Demonstrated subject matter expertise compliance opportunities and resolution. Experience working with surveillance and monitoring tools. Strong analytical, investigative, and critical thinking skills. Excellent written and verbal communication skills. Ability to manage multiple priorities in a fast-paced regulatory environment. Ability to be adept in identifying and resolving complex risk management problems. Ability to build and foster internal and external relationships. Ability to analyze risk and design efficient control practices to minimize risk. Ability to lead, influence and direct peers, subordinates and management. Ability to make effective decision making on complex matters. Ability to convey a sense or urgency and drive. Ability to multi-task and meet strict deadlines. Ability to adjust to new developments/changing circumstances. Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure. Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. - Miami or New York What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $135,000.00 USD Maximum: $190,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers . click apply for full job details