At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Position Brand Description: This is a senior leadership role within our Global Parenteral Drug Product Technical Services and Manufacturing Science (MSAT) organization. You will be accountable for ensuring that qualified resources, robust systems, and effective governance are in place to provide technical stewardship of commercial parenteral drug product processes across our entire manufacturing network - spanning both internal sites and external contract manufacturing partners. As the leader of our Global Product Stewards for our portfolio of parenteral drug products, you will set the technical direction for how we sustain, optimize, and defend the processes behind some of the world's highest-volume and most complex injectable medicines. Your organization will be a key connector across the network: the team that manufacturing sites turn to when critical technical questions arise, and the team that ensures consistency, compliance, and continuous improvement at a global scale. This is a high-impact, high-visibility position for a leader who thrives on operating across organizational boundaries and building the technical capability of a world-class parenteral manufacturing network during a period of significant growth and expansion. Key Objectives and Deliverables: Lead the Global Product Steward organization for parenteral drug products, setting strategic priorities and directing technical oversight for the full portfolio of commercial injectable products and active technical transfer programs across the manufacturing network. Serve as the network-level point of contact and escalation path for complex technical issues in parenteral drug product manufacturing, making real-time decisions that support production continuity across multiple manufacturing sites and geographies. Build, develop, and retain a high-performing team of Global Product Stewards - the subject matter experts who own process knowledge, drive lifecycle management, and provide hands-on technical support for parenteral drug products across the network. Ensure the organization is staffed with appropriately trained and qualified technical experts to deliver network-level stewardship, execute the parenteral technical agenda, and support capacity expansion as new sites and presentations come online. Represent the Technical Services / MSAT organization in cross-functional governance forums, bringing a network-wide perspective to decisions on process changes, site readiness, regulatory strategy, and capital investment. Facilitate Parenteral Technical Leadership Network meetings, creating the forum where site-level technical leaders align on standards, share lessons learned, and make coordinated decisions across the network. Drive network-wide consistency and continuous improvement by building strong, trust-based relationships with manufacturing site leadership teams and influencing technical strategy at both the site and global level. Champion a culture of safety across the organization, leading initiatives and ensuring compliance with all corporate and site-level health, safety, and environmental goals. Design and implement recognition and reward programs that reinforce a culture of technical excellence, collaboration, and accountability across a geographically distributed team. Minimum Requirements: Bachelor's degree or higher in a science, engineering, or technical discipline (e.g., Chemical Engineering, Biochemistry, Pharmaceutical Sciences, or related field). 15+ years of experience in pharmaceutical manufacturing within a current Good Manufacturing Practice (cGMP) environment. 10+ years of direct experience in parenteral (injectable) drug product manufacturing, with significant depth in technical services, MSAT, process support, manufacturing science, or process engineering roles. Demonstrated track record of leading technical organizations or functions that operate across multiple manufacturing sites, with experience influencing outcomes in a matrixed, global environment. Additional Preferences: Experience leading through periods of network expansion - such as new site startups, major technology transfers, or the addition of new dosage forms and presentations to an existing parenteral drug product network. Proven ability to set priorities and allocate resources across a global portfolio with competing demands, balancing short-term operational needs against long-term strategic objectives. Strong executive communication skills, with the ability to distill complex technical topics for senior leadership, regulatory agencies, and cross-functional partners. A track record of building productive partnerships across organizational, functional, and geographic boundaries - particularly in environments where influence matters more than direct authority. Experience engaging with global health authorities (e.g., FDA, EMA, PMDA) during regulatory inspections and lifecycle submissions for parenteral drug products. Deep familiarity with technology transfer, process validation, and lifecycle management for injectable drug products. A commitment to fostering a safe, inclusive, and continuously improving work environment. Other Information: Standard work schedule is Monday through Friday during regular business hours. Flexibility is expected - you may occasionally need to be available outside standard hours to respond to urgent technical issues if they arise across the global network. Some domestic and international travel will be required (up to approximately 25%). This is an on-site position, with work from home flexibility up to 2-4 days per month; remote work is not available for this role. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $163,500 - $239,800 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
07/24/2026
Full time
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. Position Brand Description: This is a senior leadership role within our Global Parenteral Drug Product Technical Services and Manufacturing Science (MSAT) organization. You will be accountable for ensuring that qualified resources, robust systems, and effective governance are in place to provide technical stewardship of commercial parenteral drug product processes across our entire manufacturing network - spanning both internal sites and external contract manufacturing partners. As the leader of our Global Product Stewards for our portfolio of parenteral drug products, you will set the technical direction for how we sustain, optimize, and defend the processes behind some of the world's highest-volume and most complex injectable medicines. Your organization will be a key connector across the network: the team that manufacturing sites turn to when critical technical questions arise, and the team that ensures consistency, compliance, and continuous improvement at a global scale. This is a high-impact, high-visibility position for a leader who thrives on operating across organizational boundaries and building the technical capability of a world-class parenteral manufacturing network during a period of significant growth and expansion. Key Objectives and Deliverables: Lead the Global Product Steward organization for parenteral drug products, setting strategic priorities and directing technical oversight for the full portfolio of commercial injectable products and active technical transfer programs across the manufacturing network. Serve as the network-level point of contact and escalation path for complex technical issues in parenteral drug product manufacturing, making real-time decisions that support production continuity across multiple manufacturing sites and geographies. Build, develop, and retain a high-performing team of Global Product Stewards - the subject matter experts who own process knowledge, drive lifecycle management, and provide hands-on technical support for parenteral drug products across the network. Ensure the organization is staffed with appropriately trained and qualified technical experts to deliver network-level stewardship, execute the parenteral technical agenda, and support capacity expansion as new sites and presentations come online. Represent the Technical Services / MSAT organization in cross-functional governance forums, bringing a network-wide perspective to decisions on process changes, site readiness, regulatory strategy, and capital investment. Facilitate Parenteral Technical Leadership Network meetings, creating the forum where site-level technical leaders align on standards, share lessons learned, and make coordinated decisions across the network. Drive network-wide consistency and continuous improvement by building strong, trust-based relationships with manufacturing site leadership teams and influencing technical strategy at both the site and global level. Champion a culture of safety across the organization, leading initiatives and ensuring compliance with all corporate and site-level health, safety, and environmental goals. Design and implement recognition and reward programs that reinforce a culture of technical excellence, collaboration, and accountability across a geographically distributed team. Minimum Requirements: Bachelor's degree or higher in a science, engineering, or technical discipline (e.g., Chemical Engineering, Biochemistry, Pharmaceutical Sciences, or related field). 15+ years of experience in pharmaceutical manufacturing within a current Good Manufacturing Practice (cGMP) environment. 10+ years of direct experience in parenteral (injectable) drug product manufacturing, with significant depth in technical services, MSAT, process support, manufacturing science, or process engineering roles. Demonstrated track record of leading technical organizations or functions that operate across multiple manufacturing sites, with experience influencing outcomes in a matrixed, global environment. Additional Preferences: Experience leading through periods of network expansion - such as new site startups, major technology transfers, or the addition of new dosage forms and presentations to an existing parenteral drug product network. Proven ability to set priorities and allocate resources across a global portfolio with competing demands, balancing short-term operational needs against long-term strategic objectives. Strong executive communication skills, with the ability to distill complex technical topics for senior leadership, regulatory agencies, and cross-functional partners. A track record of building productive partnerships across organizational, functional, and geographic boundaries - particularly in environments where influence matters more than direct authority. Experience engaging with global health authorities (e.g., FDA, EMA, PMDA) during regulatory inspections and lifecycle submissions for parenteral drug products. Deep familiarity with technology transfer, process validation, and lifecycle management for injectable drug products. A commitment to fostering a safe, inclusive, and continuously improving work environment. Other Information: Standard work schedule is Monday through Friday during regular business hours. Flexibility is expected - you may occasionally need to be available outside standard hours to respond to urgent technical issues if they arise across the global network. Some domestic and international travel will be required (up to approximately 25%). This is an on-site position, with work from home flexibility up to 2-4 days per month; remote work is not available for this role. Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form ( ) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups. Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is $163,500 - $239,800 Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. The Senior Academic Technology Services Director (Senior ATSD) serves as the principal academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative), faculty, and administration of the Perkins School of Theology and the Dedman School of Law. The position combines strategic academic-technology leadership with faculty consultation, instructional technology expertise, learning-management-system administration, technology adoption support, service coordination, and occasional direct engagement in complex academic technology initiatives, while operating at a high level of strategic accountability for academic-technology planning, technology-enabled program innovation, responsible artificial intelligence adoption, online and hybrid learning initiatives, scholarly and research technologies, and faculty development across two schools with distinct missions and priorities. Partnering closely with academic leadership, OIT, and university stakeholders, the Senior ATSD translates institutional and school priorities into actionable technology strategies and services that advance enrollment, student success, research, quality technology-enabled teaching, and institutional reputation. Operational technology support is delivered through OIT customer-services teams; the primary focus of this position is strategic partnership, academic innovation, program development, organizational change leadership, and institutional coordination while maintaining deep hands-on technical fluency and the ability to provide direct faculty, student, and staff support when school needs require senior academic-technology judgment and support. Essential Functions: Strategic Academic-Technology Partnership & Planning: Serves as the principal OIT academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative) regarding technology-enabled teaching, learning, research, academic operations, and program innovation. Leads multi-year academic-technology strategy for Perkins and Dedman Law, aligning university and OIT capabilities to advance each school's mission, priorities, and academic objectives, and aligning each school's priorities with university and OIT capabilities. Advocates for each school's academic and faculty needs while helping university-wide initiatives land effectively within the schools. Develops roadmaps, recommends priorities, coordinates technology planning and process improvement activities, and provides regular progress reporting and strategic recommendations to school and university leadership. Artificial Intelligence Integration Leadership: Supports and leads the responsible integration of AI into teaching, learning, research, and faculty development across both schools. Establishes AI-use guidance and governance in partnership with faculty and OIT; designs AI-literacy and AI-enhanced pedagogy and assessment programming; advises faculty and leadership on emerging capabilities, risks, and academic-integrity implications; and pilots and evaluates AI tools for school-specific needs (e.g., legal research and analysis; theological and multilingual content). Online & Hybrid Program Architecture, Strategy & Support: Contributes senior academic-technology leadership to the architecture, technology integration, and continuous improvement of the schools' technology-enabled academic programs: Perkins' hybrid and online divinity programs, distributed and multilingual delivery, and teach-out continuity; and Dedman Law's online Master of Legal Studies and hybrid offerings. Partners closely with OIT Online Production Services, which leads online course development and instructional design, and with the SMU Center for Teaching Excellence, SMU Libraries, and other university stakeholders to support the design, launch, growth, and quality of these programs. The position leads the technology architecture and ongoing academic-technology support that surround online and hybrid programs; it does not supervise the instructional-design function, which the Online Production Services team delivers. Instructional Technology & LMS (Canvas) Strategic Oversight: Acts as the senior academic-technology authority for faculty and staff in leveraging the learning management system (Canvas) and instructional technologies toward pedagogical advantage; helps maintain and coach standards for course design, accessibility, and quality; leads adoption of advanced teaching tools; and coordinates instructional-support resources for both schools Research-Computing, Data & Scholarly-Technology Consultation: Provides senior consultation on research and scholarly technologies relevant to each school: empirical and quantitative methods, data-analysis and survey tools, research-data management, journals, and secure exam administration for Law; and special-collections, global, and multilingual scholarly resources for Perkins. Connects faculty to university research-computing capabilities. Change Leadership & Faculty Development at Scale: Designs and leads structured faculty-development programming (workshops, training series, communities of practice) and change-management strategies for major technology transitions, building faculty capacity at scale rather than providing one-off assistance. Executive Communication & Stakeholder Translation: Prepares and delivers executive-level briefings, written strategic recommendations, and presentations to deans, academic leaders, faculty, the CIO, and the Provost's Office; translates between academic priorities and technical strategy; and represents the schools' academic-technology interests in university governance. Technology Coordination, Data Stewardship & Platform Strategy: Coordinates school participation in university technology-governance processes and serves as a liaison between school leadership, Faculty Technology Council representatives, Dean-designated stakeholders, and institutional technology planning efforts. Advises academic leadership on technology-enabled program innovation, new instructional models, competitive differentiation, and emerging opportunities that help advance enrollment, student success, research, and institutional reputation. Provides stewardship and consultation regarding technology platforms, software licensing strategies, data access, security considerations, and institutional technology Team & Talent Leadership: Serves to coordinate cross-functional project teams composed of OIT specialists, student employees, temporary staff, and other assigned resources when appropriate. Provides mentoring, project leadership, prioritization, and coordination for technology initiatives that span organizational boundaries. The position has no regular (FTE) direct reports and does not supervise SMU staff; it leads student and temporary teams as needed. Service-Level Design, Continuity & Direct Support: Designs sustainable, team-based service and escalation models for both schools and ensures academic-technology continuity through peak periods and program launches. Coordinates closely with other relevant OIT customer service teams for routine day-to-day support while maintaining deep hands-on technical fluency. Provides direct faculty, student, and staff support when needed, particularly during high-impact initiatives, program launches, complex instructional-technology issues, or situations requiring senior academic-technology judgment. Qualifications Education and Experience: Master's degree and six (6) years of progressive higher-education experience, including at least two (2) years in strategic advisory, leadership, project leadership, academic leadership responsibility, or comparable roles; OR a bachelor's degree and eight (8) years of such experience, including at least three (3) years in those roles. Doctoral degree preferred. Degree in instructional technology, instructional design, educational technology, higher-education administration, information science, or a closely related field desired. Type of Work Experience Required: Progressive experience in academic technology support, online instructional design, or IT leadership in higher education. Demonstrated strategic planning and change-management experience. Experience with learning management systems (Canvas), instructional technologies, and online programming support . click apply for full job details
07/24/2026
Full time
Salary Range: Salary commensurate with experience and qualifications About SMU SMU's more than 12,000 diverse, high-achieving students come from all 50 states and over 80 countries to take advantage of the University's small classes, meaningful research opportunities, leadership development, community service, international study and innovative programs. SMU serves approximately 7,000 undergraduates and 5,000 graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology and Moody School of Graduate and Advanced Studies. SMU is data driven, and its powerful supercomputing ecosystem - paired with entrepreneurial drive - creates an unrivaled environment for the University to deliver research excellence. Now in its second century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders in their professions and communities. SMU's relationship with Dallas - the dynamic center of one of the nation's fastest-growing regions - offers unique learning, research, social and career opportunities that provide a launch pad for global impact. SMU is nonsectarian in its teaching and committed to academic freedom and open inquiry. About the Position: This role is an on-campus, in-person position. The Senior Academic Technology Services Director (Senior ATSD) serves as the principal academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative), faculty, and administration of the Perkins School of Theology and the Dedman School of Law. The position combines strategic academic-technology leadership with faculty consultation, instructional technology expertise, learning-management-system administration, technology adoption support, service coordination, and occasional direct engagement in complex academic technology initiatives, while operating at a high level of strategic accountability for academic-technology planning, technology-enabled program innovation, responsible artificial intelligence adoption, online and hybrid learning initiatives, scholarly and research technologies, and faculty development across two schools with distinct missions and priorities. Partnering closely with academic leadership, OIT, and university stakeholders, the Senior ATSD translates institutional and school priorities into actionable technology strategies and services that advance enrollment, student success, research, quality technology-enabled teaching, and institutional reputation. Operational technology support is delivered through OIT customer-services teams; the primary focus of this position is strategic partnership, academic innovation, program development, organizational change leadership, and institutional coordination while maintaining deep hands-on technical fluency and the ability to provide direct faculty, student, and staff support when school needs require senior academic-technology judgment and support. Essential Functions: Strategic Academic-Technology Partnership & Planning: Serves as the principal OIT academic-technology advisor and strategic partner to the Dean (or designated academic leadership representative) regarding technology-enabled teaching, learning, research, academic operations, and program innovation. Leads multi-year academic-technology strategy for Perkins and Dedman Law, aligning university and OIT capabilities to advance each school's mission, priorities, and academic objectives, and aligning each school's priorities with university and OIT capabilities. Advocates for each school's academic and faculty needs while helping university-wide initiatives land effectively within the schools. Develops roadmaps, recommends priorities, coordinates technology planning and process improvement activities, and provides regular progress reporting and strategic recommendations to school and university leadership. Artificial Intelligence Integration Leadership: Supports and leads the responsible integration of AI into teaching, learning, research, and faculty development across both schools. Establishes AI-use guidance and governance in partnership with faculty and OIT; designs AI-literacy and AI-enhanced pedagogy and assessment programming; advises faculty and leadership on emerging capabilities, risks, and academic-integrity implications; and pilots and evaluates AI tools for school-specific needs (e.g., legal research and analysis; theological and multilingual content). Online & Hybrid Program Architecture, Strategy & Support: Contributes senior academic-technology leadership to the architecture, technology integration, and continuous improvement of the schools' technology-enabled academic programs: Perkins' hybrid and online divinity programs, distributed and multilingual delivery, and teach-out continuity; and Dedman Law's online Master of Legal Studies and hybrid offerings. Partners closely with OIT Online Production Services, which leads online course development and instructional design, and with the SMU Center for Teaching Excellence, SMU Libraries, and other university stakeholders to support the design, launch, growth, and quality of these programs. The position leads the technology architecture and ongoing academic-technology support that surround online and hybrid programs; it does not supervise the instructional-design function, which the Online Production Services team delivers. Instructional Technology & LMS (Canvas) Strategic Oversight: Acts as the senior academic-technology authority for faculty and staff in leveraging the learning management system (Canvas) and instructional technologies toward pedagogical advantage; helps maintain and coach standards for course design, accessibility, and quality; leads adoption of advanced teaching tools; and coordinates instructional-support resources for both schools Research-Computing, Data & Scholarly-Technology Consultation: Provides senior consultation on research and scholarly technologies relevant to each school: empirical and quantitative methods, data-analysis and survey tools, research-data management, journals, and secure exam administration for Law; and special-collections, global, and multilingual scholarly resources for Perkins. Connects faculty to university research-computing capabilities. Change Leadership & Faculty Development at Scale: Designs and leads structured faculty-development programming (workshops, training series, communities of practice) and change-management strategies for major technology transitions, building faculty capacity at scale rather than providing one-off assistance. Executive Communication & Stakeholder Translation: Prepares and delivers executive-level briefings, written strategic recommendations, and presentations to deans, academic leaders, faculty, the CIO, and the Provost's Office; translates between academic priorities and technical strategy; and represents the schools' academic-technology interests in university governance. Technology Coordination, Data Stewardship & Platform Strategy: Coordinates school participation in university technology-governance processes and serves as a liaison between school leadership, Faculty Technology Council representatives, Dean-designated stakeholders, and institutional technology planning efforts. Advises academic leadership on technology-enabled program innovation, new instructional models, competitive differentiation, and emerging opportunities that help advance enrollment, student success, research, and institutional reputation. Provides stewardship and consultation regarding technology platforms, software licensing strategies, data access, security considerations, and institutional technology Team & Talent Leadership: Serves to coordinate cross-functional project teams composed of OIT specialists, student employees, temporary staff, and other assigned resources when appropriate. Provides mentoring, project leadership, prioritization, and coordination for technology initiatives that span organizational boundaries. The position has no regular (FTE) direct reports and does not supervise SMU staff; it leads student and temporary teams as needed. Service-Level Design, Continuity & Direct Support: Designs sustainable, team-based service and escalation models for both schools and ensures academic-technology continuity through peak periods and program launches. Coordinates closely with other relevant OIT customer service teams for routine day-to-day support while maintaining deep hands-on technical fluency. Provides direct faculty, student, and staff support when needed, particularly during high-impact initiatives, program launches, complex instructional-technology issues, or situations requiring senior academic-technology judgment. Qualifications Education and Experience: Master's degree and six (6) years of progressive higher-education experience, including at least two (2) years in strategic advisory, leadership, project leadership, academic leadership responsibility, or comparable roles; OR a bachelor's degree and eight (8) years of such experience, including at least three (3) years in those roles. Doctoral degree preferred. Degree in instructional technology, instructional design, educational technology, higher-education administration, information science, or a closely related field desired. Type of Work Experience Required: Progressive experience in academic technology support, online instructional design, or IT leadership in higher education. Demonstrated strategic planning and change-management experience. Experience with learning management systems (Canvas), instructional technologies, and online programming support . click apply for full job details
Job Appointment: This position is exempt from Civil Service and is an "At Will" position. It serves at the discretion of the hiring authority, subject to the City of Portland Human Resources Administrative Rules and the Portland City Charter and Code. Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM. Work hours will vary to meet business needs. Work Location: In person at Portland Building, 1120 SW 5th Ave, Portland, OR 97204 . Union Representation: This classification is not represented. Starting Pay: The City of Portland follows the Oregon Equal Pay Act . Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. Why Work at the City of Portland? Portland is Oregon's largest city, home to more than 630,000 residents and serving a dynamic metro region of over 2 million people. Renowned for its progressive values, environmental stewardship, and vibrant neighborhoods, Portland consistently ranks among the most livable and sustainable cities in the world. With a strong foundation in urban planning, multimodal transportation, and access to natural beauty, the city offers an exceptional quality of life for leaders who are passionate about public service and community-centered governance. Position Summary: The Chief Asset Management Officer (Manager III) leads the City's enterprise-wide Asset Management Office and is responsible for developing, implementing, and maintaining the systems, policies, and practices that ensure the long-term health, reliability, performance, and financial sustainability of the City's physical assets and infrastructure. This position manages a complex organizational unit through subordinate supervisors and professional staff, exercises substantial discretion in policy development and resource allocation, and ensures citywide alignment of asset management standards, capital planning, and lifecycle strategies. What You'll Do: Enterprise Asset Management Strategy & Policy Leadership Leads the planning, development, implementation, and continuous improvement of citywide asset management policies, standards, and practices. Establishes enterprise risk, condition, and lifecycle frameworks aligned with Council direction and citywide plans. Initiates code, policy, or administrative rule changes related to asset management. Organizational Unit & Staff Management Manages the Asset Management Office through subordinate supervisors and professional staff. Develops unit strategic plans, work plans, goals, and performance measures. Leads staff hiring, training, coaching, mentoring, and performance evaluations. Capital Planning & Financial Oversight Directs the development of long-term capital renewal forecasts, risk-based prioritization models, and lifecycle cost analyses. Manages unit budget planning, forecasting, and monitoring; allocates resources to achieve program outcomes. Reviews and approves consultant or vendor contracts supporting asset management planning. Citywide Coordination & Executive Advising Coordinates asset management activities across bureaus to ensure consistent standards, practices, and expectations. Advises on asset risks, performance, and investment needs. Represents the Asset Management Office in Council sessions, community meetings, and intergovernmental forums. Performance Reporting & Data Governance Oversees enterprise asset data standards and asset information systems. Ensures transparent reporting of asset condition, performance, and capital needs. Guides the integration of asset data into enterprise dashboards and decision-making tools. Other Duties: Supports emergency response planning related to critical asset failures. Participates in regional or intergovernmental infrastructure and asset management coalitions. Conducts special studies and analyses as requested. Ideal Candidate Profile: Accountable - You set clear expectations, measure performance, and take full ownership of your decisions and hold others responsible for theirs. Collaborative - You are an active listener, open to diverse perspectives, and skilled at fostering teamwork and collective problem-solving. Communicative - You are a skilled and confident communicator, you engage effectively with employees, the public, and elected officials, and ensure clarity, trust, and responsiveness in your interactions. Integrity - You lead by example to create a culture of honesty, respect, and professionalism. Service-Oriented - You are committed to public service, engage with the community, and strengthen public trust and confidence. Minimum Qualifications: Six (6) years progressively responsible experience in asset management, capital planning, infrastructure program management, or related field. Four (4) years of experience supervising staff or managing programs within a complex organization. Experience developing long-term asset management strategies, including capital renewal forecasting, lifecycle cost analysis, budget management, resource allocation, and consultant contract oversight. Experience developing and implementing policies and procedures; initiating changes and updates to code, policy, and regulations. Experience coordinating cross-functional asset management initiatives, providing strategic guidance to executive leadership, and representing organizational interests in public and intergovernmental settings. Preferred Qualifications: Master's degree in public administration, business administration, or related field. IAM Certificate or Diploma in Asset Management Professional Engineer (PE) License Management experience working for a public agency. Experience managing municipal operations during periods of significant growth and development. Experience overseeing performance and analytics systems. How to Apply Submit your resume and cover letter by the closing date. (Optional) Submit Veterans' Preference documents , if applicable. If this is your first time applying with the City of Portland, or if you haven't requested veteran preference before (and would like to now), please attach your DD214-Member 4 and/or VA Benefit Letter to your application. Once we verify your eligibility, we'll record your veteran preference in our system, so it automatically applies to your future applications. Click here for application tips for resume, supplemental question response and/or cover letter. What to Expect: Application Review - (Week of August 10): We'll review your application materials to ensure you meet the qualifications listed above. You will receive an email when the application review is complete. Selection Process - (Late August to Late September): Highly qualified applicants will be invited to interview. You can expect 2-3 rounds of panel interviews including at least one in-person final interview. References will be checked for finalists. Conditional Job Offer - (October): The final candidate may undergo a background or driving record check, depending on the position. Learn More About: How to Apply Videos and Workshops City of Portland Core Values HRAR-3.01 - Recruitment Processes Veteran Preference Information Total Compensation and Benefits Language Pay Differential Eligibility We're committed to providing a fair, inclusive, and accessible hiring process. If you need assistance with your application or would like to request a reasonable accommodation due to a disability, pregnancy, or religious belief, please contact the recruiter listed below. Questions? We're here to help! If you have questions about this recruitment or need assistance, contact: Loan Tran Polanco, Senior Recruiter Bureau of Human Resources Compensation details: 165609.6-240739.2 Yearly Salary PI561df4a9b1f9-7720
07/23/2026
Full time
Job Appointment: This position is exempt from Civil Service and is an "At Will" position. It serves at the discretion of the hiring authority, subject to the City of Portland Human Resources Administrative Rules and the Portland City Charter and Code. Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM. Work hours will vary to meet business needs. Work Location: In person at Portland Building, 1120 SW 5th Ave, Portland, OR 97204 . Union Representation: This classification is not represented. Starting Pay: The City of Portland follows the Oregon Equal Pay Act . Your salary is determined based on the experience listed in your resume that is directly related and equivalent to the position for which you are applying. Why Work at the City of Portland? Portland is Oregon's largest city, home to more than 630,000 residents and serving a dynamic metro region of over 2 million people. Renowned for its progressive values, environmental stewardship, and vibrant neighborhoods, Portland consistently ranks among the most livable and sustainable cities in the world. With a strong foundation in urban planning, multimodal transportation, and access to natural beauty, the city offers an exceptional quality of life for leaders who are passionate about public service and community-centered governance. Position Summary: The Chief Asset Management Officer (Manager III) leads the City's enterprise-wide Asset Management Office and is responsible for developing, implementing, and maintaining the systems, policies, and practices that ensure the long-term health, reliability, performance, and financial sustainability of the City's physical assets and infrastructure. This position manages a complex organizational unit through subordinate supervisors and professional staff, exercises substantial discretion in policy development and resource allocation, and ensures citywide alignment of asset management standards, capital planning, and lifecycle strategies. What You'll Do: Enterprise Asset Management Strategy & Policy Leadership Leads the planning, development, implementation, and continuous improvement of citywide asset management policies, standards, and practices. Establishes enterprise risk, condition, and lifecycle frameworks aligned with Council direction and citywide plans. Initiates code, policy, or administrative rule changes related to asset management. Organizational Unit & Staff Management Manages the Asset Management Office through subordinate supervisors and professional staff. Develops unit strategic plans, work plans, goals, and performance measures. Leads staff hiring, training, coaching, mentoring, and performance evaluations. Capital Planning & Financial Oversight Directs the development of long-term capital renewal forecasts, risk-based prioritization models, and lifecycle cost analyses. Manages unit budget planning, forecasting, and monitoring; allocates resources to achieve program outcomes. Reviews and approves consultant or vendor contracts supporting asset management planning. Citywide Coordination & Executive Advising Coordinates asset management activities across bureaus to ensure consistent standards, practices, and expectations. Advises on asset risks, performance, and investment needs. Represents the Asset Management Office in Council sessions, community meetings, and intergovernmental forums. Performance Reporting & Data Governance Oversees enterprise asset data standards and asset information systems. Ensures transparent reporting of asset condition, performance, and capital needs. Guides the integration of asset data into enterprise dashboards and decision-making tools. Other Duties: Supports emergency response planning related to critical asset failures. Participates in regional or intergovernmental infrastructure and asset management coalitions. Conducts special studies and analyses as requested. Ideal Candidate Profile: Accountable - You set clear expectations, measure performance, and take full ownership of your decisions and hold others responsible for theirs. Collaborative - You are an active listener, open to diverse perspectives, and skilled at fostering teamwork and collective problem-solving. Communicative - You are a skilled and confident communicator, you engage effectively with employees, the public, and elected officials, and ensure clarity, trust, and responsiveness in your interactions. Integrity - You lead by example to create a culture of honesty, respect, and professionalism. Service-Oriented - You are committed to public service, engage with the community, and strengthen public trust and confidence. Minimum Qualifications: Six (6) years progressively responsible experience in asset management, capital planning, infrastructure program management, or related field. Four (4) years of experience supervising staff or managing programs within a complex organization. Experience developing long-term asset management strategies, including capital renewal forecasting, lifecycle cost analysis, budget management, resource allocation, and consultant contract oversight. Experience developing and implementing policies and procedures; initiating changes and updates to code, policy, and regulations. Experience coordinating cross-functional asset management initiatives, providing strategic guidance to executive leadership, and representing organizational interests in public and intergovernmental settings. Preferred Qualifications: Master's degree in public administration, business administration, or related field. IAM Certificate or Diploma in Asset Management Professional Engineer (PE) License Management experience working for a public agency. Experience managing municipal operations during periods of significant growth and development. Experience overseeing performance and analytics systems. How to Apply Submit your resume and cover letter by the closing date. (Optional) Submit Veterans' Preference documents , if applicable. If this is your first time applying with the City of Portland, or if you haven't requested veteran preference before (and would like to now), please attach your DD214-Member 4 and/or VA Benefit Letter to your application. Once we verify your eligibility, we'll record your veteran preference in our system, so it automatically applies to your future applications. Click here for application tips for resume, supplemental question response and/or cover letter. What to Expect: Application Review - (Week of August 10): We'll review your application materials to ensure you meet the qualifications listed above. You will receive an email when the application review is complete. Selection Process - (Late August to Late September): Highly qualified applicants will be invited to interview. You can expect 2-3 rounds of panel interviews including at least one in-person final interview. References will be checked for finalists. Conditional Job Offer - (October): The final candidate may undergo a background or driving record check, depending on the position. Learn More About: How to Apply Videos and Workshops City of Portland Core Values HRAR-3.01 - Recruitment Processes Veteran Preference Information Total Compensation and Benefits Language Pay Differential Eligibility We're committed to providing a fair, inclusive, and accessible hiring process. If you need assistance with your application or would like to request a reasonable accommodation due to a disability, pregnancy, or religious belief, please contact the recruiter listed below. Questions? We're here to help! If you have questions about this recruitment or need assistance, contact: Loan Tran Polanco, Senior Recruiter Bureau of Human Resources Compensation details: 165609.6-240739.2 Yearly Salary PI561df4a9b1f9-7720
Healthcare Financial Management Association
Remote, Oregon
Position Summary The Director, Information Technology is accountable for the technology operations, reliability, and security of HFMA's systems and infrastructure, enabling the organization's business capabilities and services. This role provides strategic leadership across all IT domains, including infrastructure, cybersecurity, business software solutions, and enterprise data operations, while overseeing a managed service provider (MSP) partnership responsible for helpdesk support and infrastructure management. In partnership with executive leadership, this position shapes and executes HFMA's overall technology strategy, balancing long-term architecture vision with operational excellence. The Director directly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator, and holds accountability for MSP performance and alignment with organizational standards. Responsibilities IT Strategy and Business PlanningDevelops and maintains a comprehensive IT strategy and annual plan/budget aligned with HFMA's organizational mission, goals, and operational needs across the near, mid, and long term.Develops and manages the IT budget, including capital and operating expenses, vendor contracts, and MSP service agreements; identifies opportunities to optimize cost and performance.Builds strong relationships with business leaders across the enterprise; translates strategic priorities into IT dependencies, initiatives, and investment plans.Establishes governance processes to identify, prioritize, and implement IT-related needs in accordance with organizational and leadership priorities; implements KPIs, OKRs, and SLA frameworks to measure and report on IT performance.Stays current on emerging technologies and industry trends; evaluates and recommends adoption of innovations that advance HFMA's competitive capabilities and employee productivity. Infrastructure Management and MaintenanceProvides strategic oversight for HFMA's infrastructure environment, including cloud-based servers, cloud services, networks, and end-user computing platforms; ensures infrastructure is reliable, scalable, and cost-effective.Develops and maintains infrastructure roadmaps including lifecycle planning, hardware/software refresh cycles, and capacity forecasting; ensures timely patching, updates, and maintenance across all systems.Directs the IT Coordinator in managing day-to-day infrastructure changes, upgrades, and scheduling; ensures documentation and change management processes are followed consistently.Monitors infrastructure performance and availability; establishes baseline metrics, alert thresholds, and escalation processes to proactively address issues before they impact operations.Leads business continuity and disaster recovery planning; develops, tests, and maintains protocols to minimize disruption to operations in the event of outage, failure, or data loss.Maintains accurate documentation of infrastructure architecture, configurations, integrations, and operational procedures. IT SecurityDevelops and maintains HFMA's information security program, including policies, standards, and controls that protect organizational data, systems, and networks against internal and external threats.Establishes and maintains mechanisms to proactively identify, audit, track, report, and mitigate technology and data security risks; evaluates HFMA's adherence to applicable regulatory and federal security requirements.Performs regular security architecture reviews of systems, networks, and integrations; leads incident response planning and ensures staff are prepared to execute in the event of a security event.Manages delivery of security awareness programs and training for HFMA staff to minimize risk from phishing, social engineering, and other human-vector threats.Maintains confidentiality of sensitive organizational data and upholds a security-first culture across all IT functions and vendor relationships. MSP Oversight and Vendor ManagementServes as the primary liaison and accountability owner for HFMA's managed service provider, overseeing helpdesk operations, infrastructure management, and contracted service delivery against defined SLAs.Conducts regular performance reviews with MSP leadership; tracks metrics, escalates issues, and ensures alignment with HFMA's operational standards and security requirements.Manages contracts, service renewals, and cost negotiations with the MSP and other key technology vendors; maintains business and technical relationships to optimize value and manage risk.Establishes escalation pathways and communication protocols between HFMA staff and the MSP to ensure timely resolution of helpdesk tickets and infrastructure issues.Conducts periodic user satisfaction reviews to measure quality of support services and identify improvement opportunities. Business Software Solutions and Data Operations Software Solution Strategy and Architecture Works to understand business needs and constraints and designs an overall architecture and strategy to guide software solution selection, implementation, and long-term evolution.Proactively identifies opportunities to improve business efficiency or performance through technology; negotiates with business owners on priority and approach for proposed solutions.Leads software selection efforts resulting in development of a software ecosystem that is high-performing and cost-efficient; evaluates build-vs-buy tradeoffs and oversees procurement and contract negotiation.Designs and manages technical implementation and integration of new software solutions to meet functional, transactional, and analytical needs; sets standards for interoperability across the ecosystem.Maintains current knowledge of solutions, tools, and working processes to ensure that HFMA benefits from industry and technology advancements. Software Solution Management Designs, creates, and maintains appropriate architectures to ensure that the ecosystem of software solutions meets business needs for functionality, transactional integration, performance, maintainability, availability, security, cost, and business intelligence.Creates and maintains accurate documentation of software architecture and integrations as built; develops, documents, implements, and enforces standards for ecosystem components and integration patterns.Plans and oversees maintenance of existing solutions including scheduling updates and patching; monitors and manages system performance to proactively address issues.Performs regular architecture and system reviews to ensure that security goals are met across the software ecosystem.Maintains business and technical relationships with vendor representatives to manage performance, issues, service agreements, and contracts.Develops and publishes appropriate documentation and training to assist users in making the most of available solutions and minimizing day-to-day dependence on IT for routine operations. Enterprise Data Platform and Analytics Leads the development, build-out, and ongoing operation of HFMA's Microsoft Fabric environment, establishing it as the central enterprise data platform supporting reporting, analytics, and business intelligence across the organization.Directs the design and implementation of data pipelines that ingest, transform, and deliver data from source systems (including the .NET platform, Salesforce, and other business systems) into the Fabric environment using a medallion architecture (bronze, silver, and gold layers).Partners with the Senior Data Engineer to define data engineering standards, pipeline development practices, and data quality frameworks; ensures the platform is scalable, maintainable, and aligned with organizational data governance policies.Establishes and enforces data governance standards including data definitions, ownership, lineage, quality controls, and access management across the enterprise data ecosystem.Develops the organization's data and analytics roadmap, identifying opportunities to create business value through improved access to data, self-service reporting capabilities, and advanced analytics.Ensures data security and privacy controls are embedded into the data platform architecture, including appropriate role-based access, data masking, and audit logging. Project Management and DeliveryPartners with the Technical Project Manager to analyze, prioritize, and schedule IT work associated with business needs; ensures projects are planned against organizational priorities and delivered on time and within scope.Coordinates delivery across multiple concurrent IT efforts to avoid conflicts, resource constraints, and scheduling gaps; applies Agile frameworks and tools to manage team workload and velocity.Ensures strong communication between technical teams and business stakeholders throughout active projects; proactively manages expectations around timelines, risks, and delivery plans.Drives adoption of continuous improvement through metrics-based retrospectives and process refinement; measures and shares impact of service improvements across the department. Team LeadershipDirectly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator; designs team structure and proactively evaluates gaps and opportunities to optimize skills and capacity.Provides mentoring, coaching . click apply for full job details
07/22/2026
Full time
Position Summary The Director, Information Technology is accountable for the technology operations, reliability, and security of HFMA's systems and infrastructure, enabling the organization's business capabilities and services. This role provides strategic leadership across all IT domains, including infrastructure, cybersecurity, business software solutions, and enterprise data operations, while overseeing a managed service provider (MSP) partnership responsible for helpdesk support and infrastructure management. In partnership with executive leadership, this position shapes and executes HFMA's overall technology strategy, balancing long-term architecture vision with operational excellence. The Director directly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator, and holds accountability for MSP performance and alignment with organizational standards. Responsibilities IT Strategy and Business PlanningDevelops and maintains a comprehensive IT strategy and annual plan/budget aligned with HFMA's organizational mission, goals, and operational needs across the near, mid, and long term.Develops and manages the IT budget, including capital and operating expenses, vendor contracts, and MSP service agreements; identifies opportunities to optimize cost and performance.Builds strong relationships with business leaders across the enterprise; translates strategic priorities into IT dependencies, initiatives, and investment plans.Establishes governance processes to identify, prioritize, and implement IT-related needs in accordance with organizational and leadership priorities; implements KPIs, OKRs, and SLA frameworks to measure and report on IT performance.Stays current on emerging technologies and industry trends; evaluates and recommends adoption of innovations that advance HFMA's competitive capabilities and employee productivity. Infrastructure Management and MaintenanceProvides strategic oversight for HFMA's infrastructure environment, including cloud-based servers, cloud services, networks, and end-user computing platforms; ensures infrastructure is reliable, scalable, and cost-effective.Develops and maintains infrastructure roadmaps including lifecycle planning, hardware/software refresh cycles, and capacity forecasting; ensures timely patching, updates, and maintenance across all systems.Directs the IT Coordinator in managing day-to-day infrastructure changes, upgrades, and scheduling; ensures documentation and change management processes are followed consistently.Monitors infrastructure performance and availability; establishes baseline metrics, alert thresholds, and escalation processes to proactively address issues before they impact operations.Leads business continuity and disaster recovery planning; develops, tests, and maintains protocols to minimize disruption to operations in the event of outage, failure, or data loss.Maintains accurate documentation of infrastructure architecture, configurations, integrations, and operational procedures. IT SecurityDevelops and maintains HFMA's information security program, including policies, standards, and controls that protect organizational data, systems, and networks against internal and external threats.Establishes and maintains mechanisms to proactively identify, audit, track, report, and mitigate technology and data security risks; evaluates HFMA's adherence to applicable regulatory and federal security requirements.Performs regular security architecture reviews of systems, networks, and integrations; leads incident response planning and ensures staff are prepared to execute in the event of a security event.Manages delivery of security awareness programs and training for HFMA staff to minimize risk from phishing, social engineering, and other human-vector threats.Maintains confidentiality of sensitive organizational data and upholds a security-first culture across all IT functions and vendor relationships. MSP Oversight and Vendor ManagementServes as the primary liaison and accountability owner for HFMA's managed service provider, overseeing helpdesk operations, infrastructure management, and contracted service delivery against defined SLAs.Conducts regular performance reviews with MSP leadership; tracks metrics, escalates issues, and ensures alignment with HFMA's operational standards and security requirements.Manages contracts, service renewals, and cost negotiations with the MSP and other key technology vendors; maintains business and technical relationships to optimize value and manage risk.Establishes escalation pathways and communication protocols between HFMA staff and the MSP to ensure timely resolution of helpdesk tickets and infrastructure issues.Conducts periodic user satisfaction reviews to measure quality of support services and identify improvement opportunities. Business Software Solutions and Data Operations Software Solution Strategy and Architecture Works to understand business needs and constraints and designs an overall architecture and strategy to guide software solution selection, implementation, and long-term evolution.Proactively identifies opportunities to improve business efficiency or performance through technology; negotiates with business owners on priority and approach for proposed solutions.Leads software selection efforts resulting in development of a software ecosystem that is high-performing and cost-efficient; evaluates build-vs-buy tradeoffs and oversees procurement and contract negotiation.Designs and manages technical implementation and integration of new software solutions to meet functional, transactional, and analytical needs; sets standards for interoperability across the ecosystem.Maintains current knowledge of solutions, tools, and working processes to ensure that HFMA benefits from industry and technology advancements. Software Solution Management Designs, creates, and maintains appropriate architectures to ensure that the ecosystem of software solutions meets business needs for functionality, transactional integration, performance, maintainability, availability, security, cost, and business intelligence.Creates and maintains accurate documentation of software architecture and integrations as built; develops, documents, implements, and enforces standards for ecosystem components and integration patterns.Plans and oversees maintenance of existing solutions including scheduling updates and patching; monitors and manages system performance to proactively address issues.Performs regular architecture and system reviews to ensure that security goals are met across the software ecosystem.Maintains business and technical relationships with vendor representatives to manage performance, issues, service agreements, and contracts.Develops and publishes appropriate documentation and training to assist users in making the most of available solutions and minimizing day-to-day dependence on IT for routine operations. Enterprise Data Platform and Analytics Leads the development, build-out, and ongoing operation of HFMA's Microsoft Fabric environment, establishing it as the central enterprise data platform supporting reporting, analytics, and business intelligence across the organization.Directs the design and implementation of data pipelines that ingest, transform, and deliver data from source systems (including the .NET platform, Salesforce, and other business systems) into the Fabric environment using a medallion architecture (bronze, silver, and gold layers).Partners with the Senior Data Engineer to define data engineering standards, pipeline development practices, and data quality frameworks; ensures the platform is scalable, maintainable, and aligned with organizational data governance policies.Establishes and enforces data governance standards including data definitions, ownership, lineage, quality controls, and access management across the enterprise data ecosystem.Develops the organization's data and analytics roadmap, identifying opportunities to create business value through improved access to data, self-service reporting capabilities, and advanced analytics.Ensures data security and privacy controls are embedded into the data platform architecture, including appropriate role-based access, data masking, and audit logging. Project Management and DeliveryPartners with the Technical Project Manager to analyze, prioritize, and schedule IT work associated with business needs; ensures projects are planned against organizational priorities and delivered on time and within scope.Coordinates delivery across multiple concurrent IT efforts to avoid conflicts, resource constraints, and scheduling gaps; applies Agile frameworks and tools to manage team workload and velocity.Ensures strong communication between technical teams and business stakeholders throughout active projects; proactively manages expectations around timelines, risks, and delivery plans.Drives adoption of continuous improvement through metrics-based retrospectives and process refinement; measures and shares impact of service improvements across the department. Team LeadershipDirectly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator; designs team structure and proactively evaluates gaps and opportunities to optimize skills and capacity.Provides mentoring, coaching . click apply for full job details
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: We're looking for a Principal Engineer Databricks / Analytics to build on the existing foundation and push it further, faster - hardening its security posture, strengthening its operations and resiliency, and scaling it to meet fast-growing demand for data and AI on sensitive health information. This is a hands-on, senior individual-contributor role for a seasoned technical leader who wants to drive a platform that real teams depend on and in partnership with internal stakeholders be the technical authority for how it's run, secured, and evolved. You-ll technically lead administration, security, operations, and self-service feature enablement as a secure, well-run, well-configure foundation and partner with stakeholders to manage catalog and schema design, data curation, and data governance. If running and scaling a secure, resilient data and AI platform for a mission that matters sounds like your kind of challenge, we'd love to talk. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/17/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: We're looking for a Principal Engineer Databricks / Analytics to build on the existing foundation and push it further, faster - hardening its security posture, strengthening its operations and resiliency, and scaling it to meet fast-growing demand for data and AI on sensitive health information. This is a hands-on, senior individual-contributor role for a seasoned technical leader who wants to drive a platform that real teams depend on and in partnership with internal stakeholders be the technical authority for how it's run, secured, and evolved. You-ll technically lead administration, security, operations, and self-service feature enablement as a secure, well-run, well-configure foundation and partner with stakeholders to manage catalog and schema design, data curation, and data governance. If running and scaling a secure, resilient data and AI platform for a mission that matters sounds like your kind of challenge, we'd love to talk. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Overview The Lead Systems Engineer for High Performance Computing (HPC) and Artificial Intelligence (AI) works as part of the Advanced Systems team within Research Computing that supports the hardware and system-level software on the University's centralized high-performance computing and other computing for research systems. The Lead Systems Engineer is responsible for engaging with faculty, researchers, vendors, and other information technology (IT) staff to specify, design, install, and administer computing for research systems while also providing insight into trends and technologies supporting the advancement of AI research. The Lead Systems Engineer is also expected to be in tune to trends in computational research and will be asked to evaluate, pilot, and implement systems that advance Princeton's HPC and AI technologies enhancing Research Computing services. The Lead Systems Engineer serves as an expert for HPC and AI hardware and software and helps researchers troubleshoot system level problems with software, data, and job submission. This position requires one to work closely with colleagues at all levels of technical understanding in the Office of Information Technology (OIT) and University academic departments to provide timely and creative support for research computing. The Lead Systems Engineer is required to work well on teams and independently, and will be asked to lead initiatives within Advanced Systems, requiring only general supervision. On-call rotation is a mandatory facet of this role, requiring infrequent off-hour and weekend duty. Responsibilities Operations: Design, maintain, troubleshoot, and refine advanced HPC/AI cluster infrastructure including high performance interconnects, cluster schedulers, and configuration management across research systems. Partner with colleagues in Advanced Data and Storage Management to align designs for scratch filesystems and data management with cluster designs. Develop data-transfer pathways and networks to support AI driven computing workloads. Establish and maintain best practices for cluster management and usage to support AI-driven workloads. Develop documentation for users and technical staff that can be used by the larger community. Develop, enhance, and expand monitoring infrastructure and related protocols for research computing systems. Plan and implement scheduled maintenance of operations, including during off hours. Perform other tasks as assigned. Technical Leadership: Define and drive the institutional technical strategy for advanced AI and data intensive HPC. Bring creativity, foresight, and mature professional judgment in anticipating and solving novel and complex problems, in determining project objectives and requirements, and in developing standards and governance for all research computing platforms. Leveraging expertise in AI technologies, identify, evaluate, and pilot researcher-facing systems that enable the acceleration of research using AI. Lead the implementation and expand adoption of modern, automation-driven infrastructure and cluster management practices. Promote institution wide collaboration as the community expert advising and working with faculty, researchers and vendors on emerging trends and challenges in AI enabled research computing. Cultivate a collaborative, knowledge sharing environment by providing technical mentorship to systems specialists and analysts by sharing designs and operational expertise across data systems and HPC/AI infrastructure. Contribute to the strategic vision for HPC/AI systems; Advise senior leadership and stakeholders on strategic investments, risks, and opportunities related to research infrastructure. Troubleshooting and Problem Resolution: Monitor HPC clusters, networks, and storage systems for abnormalities, and resolve issues. Analyze and solve problems in Linux and HPC/AI computing environments with software, data, and job submissions. Use scripting and programming tools to troubleshoot issues. Qualifications Essential Qualifications: 10+ years of strong experience managing advanced research computing systems. Strong expertise with Linux system administration, installation, and troubleshooting. Advanced experience writing scripts in languages such as bash, Python and/or Perl. Proficient in managing networking in HPC environments. Strong experience managing software in an advanced research computing environment. Experience supporting scheduling and managing jobs (SLURM) in large-scale computing environments. Strong oral and written communication skills, with the ability to proactively engage peers and communicate effectively across a diverse stakeholder community. Strong ability to solve complex and system infrastructure problems, and share expertise with colleagues at all levels. Demonstrated ability to collaborate across teams to solve systems and infrastructure challenges, aligning day to day operational needs with longer term technical and organizational goals as technologies evolve. When provided access to personal, proprietary and/or otherwise confidential data, maintain such data in the strictest confidence and follow procedures to ensure the privacy, security, and proper use of data. Education: Bachelors degree in a related field or equivalent experience. Preferred Qualifications: Experience working in an academic and research settings. Experience supporting AI driven research in open and secure computing environments. Familiarity using and administering data-transfer technologies such as Globus that facilitate the transfer of large datasets. Experience using and supporting parallel file systems that are commonly used in HPC/AI systems. Experience supporting unstructured data in HPC/AI environments. Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PIc3ef4d97aa50-8951
07/15/2026
Full time
Overview The Lead Systems Engineer for High Performance Computing (HPC) and Artificial Intelligence (AI) works as part of the Advanced Systems team within Research Computing that supports the hardware and system-level software on the University's centralized high-performance computing and other computing for research systems. The Lead Systems Engineer is responsible for engaging with faculty, researchers, vendors, and other information technology (IT) staff to specify, design, install, and administer computing for research systems while also providing insight into trends and technologies supporting the advancement of AI research. The Lead Systems Engineer is also expected to be in tune to trends in computational research and will be asked to evaluate, pilot, and implement systems that advance Princeton's HPC and AI technologies enhancing Research Computing services. The Lead Systems Engineer serves as an expert for HPC and AI hardware and software and helps researchers troubleshoot system level problems with software, data, and job submission. This position requires one to work closely with colleagues at all levels of technical understanding in the Office of Information Technology (OIT) and University academic departments to provide timely and creative support for research computing. The Lead Systems Engineer is required to work well on teams and independently, and will be asked to lead initiatives within Advanced Systems, requiring only general supervision. On-call rotation is a mandatory facet of this role, requiring infrequent off-hour and weekend duty. Responsibilities Operations: Design, maintain, troubleshoot, and refine advanced HPC/AI cluster infrastructure including high performance interconnects, cluster schedulers, and configuration management across research systems. Partner with colleagues in Advanced Data and Storage Management to align designs for scratch filesystems and data management with cluster designs. Develop data-transfer pathways and networks to support AI driven computing workloads. Establish and maintain best practices for cluster management and usage to support AI-driven workloads. Develop documentation for users and technical staff that can be used by the larger community. Develop, enhance, and expand monitoring infrastructure and related protocols for research computing systems. Plan and implement scheduled maintenance of operations, including during off hours. Perform other tasks as assigned. Technical Leadership: Define and drive the institutional technical strategy for advanced AI and data intensive HPC. Bring creativity, foresight, and mature professional judgment in anticipating and solving novel and complex problems, in determining project objectives and requirements, and in developing standards and governance for all research computing platforms. Leveraging expertise in AI technologies, identify, evaluate, and pilot researcher-facing systems that enable the acceleration of research using AI. Lead the implementation and expand adoption of modern, automation-driven infrastructure and cluster management practices. Promote institution wide collaboration as the community expert advising and working with faculty, researchers and vendors on emerging trends and challenges in AI enabled research computing. Cultivate a collaborative, knowledge sharing environment by providing technical mentorship to systems specialists and analysts by sharing designs and operational expertise across data systems and HPC/AI infrastructure. Contribute to the strategic vision for HPC/AI systems; Advise senior leadership and stakeholders on strategic investments, risks, and opportunities related to research infrastructure. Troubleshooting and Problem Resolution: Monitor HPC clusters, networks, and storage systems for abnormalities, and resolve issues. Analyze and solve problems in Linux and HPC/AI computing environments with software, data, and job submissions. Use scripting and programming tools to troubleshoot issues. Qualifications Essential Qualifications: 10+ years of strong experience managing advanced research computing systems. Strong expertise with Linux system administration, installation, and troubleshooting. Advanced experience writing scripts in languages such as bash, Python and/or Perl. Proficient in managing networking in HPC environments. Strong experience managing software in an advanced research computing environment. Experience supporting scheduling and managing jobs (SLURM) in large-scale computing environments. Strong oral and written communication skills, with the ability to proactively engage peers and communicate effectively across a diverse stakeholder community. Strong ability to solve complex and system infrastructure problems, and share expertise with colleagues at all levels. Demonstrated ability to collaborate across teams to solve systems and infrastructure challenges, aligning day to day operational needs with longer term technical and organizational goals as technologies evolve. When provided access to personal, proprietary and/or otherwise confidential data, maintain such data in the strictest confidence and follow procedures to ensure the privacy, security, and proper use of data. Education: Bachelors degree in a related field or equivalent experience. Preferred Qualifications: Experience working in an academic and research settings. Experience supporting AI driven research in open and secure computing environments. Familiarity using and administering data-transfer technologies such as Globus that facilitate the transfer of large datasets. Experience using and supporting parallel file systems that are commonly used in HPC/AI systems. Experience supporting unstructured data in HPC/AI environments. Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PIc3ef4d97aa50-8951
Job Summary: This senior technical expert drives enterprise Content Management System (CMS) strategy and leads the evolution of Adobe Experience Manager (AEM) use with proven ability to influence architecture and platform strategy in complex enterprise environments. Partnering with application and product teams, this role delivers scalable, secure, and high-performing digital solutions across cloud, CMS, digital marketing, content supply chain, workflow automation, DAM, and integration ecosystems. Provides architectural leadership and advisory support while ensuring platform reliability with and continuous improvement initiatives, incident management, and root cause analysis. Contributes to standards lifecycle management, governance processes, and reference architectures that guide solution design and investment decisions. Oversees CDN/NGINX configurations and automation to enable efficient, secure operations. Partners across architecture, engineering, security, infrastructure, and delivery teams to ensures alignment with strategic objectives, enforce architecture governance, define enterprise standards, and ensure effective balance between governance, operational excellence, risk management, and delivery efficiency. This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/11/2026
Full time
Job Summary: This senior technical expert drives enterprise Content Management System (CMS) strategy and leads the evolution of Adobe Experience Manager (AEM) use with proven ability to influence architecture and platform strategy in complex enterprise environments. Partnering with application and product teams, this role delivers scalable, secure, and high-performing digital solutions across cloud, CMS, digital marketing, content supply chain, workflow automation, DAM, and integration ecosystems. Provides architectural leadership and advisory support while ensuring platform reliability with and continuous improvement initiatives, incident management, and root cause analysis. Contributes to standards lifecycle management, governance processes, and reference architectures that guide solution design and investment decisions. Oversees CDN/NGINX configurations and automation to enable efficient, secure operations. Partners across architecture, engineering, security, infrastructure, and delivery teams to ensures alignment with strategic objectives, enforce architecture governance, define enterprise standards, and ensure effective balance between governance, operational excellence, risk management, and delivery efficiency. This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: Senior individual-contributor role within Kaiser Permanente's Developer Experience / DevSecOps Platform team, serving as technical authority and strategist for enterprise AI developer enablement. Leads through expertise and influence (non-people-manager), owning the GitHub platform ecosystem and AI-assisted developer tooling to deliver faster, safer, and more productive software development. Defines enterprise strategy for AI-assisted tools-GitHub Copilot, Claude Code, Cursor, and emerging solutions-in partnership with KP's AI Council and Enterprise Architecture. Designs and executes hands-on proofs of concept evaluating technical fit, security posture, and developer impact, collaborating with Information Security, Privacy, and Legal on risk and compliance. Delivers actionable adoption or retirement recommendations and operationalizes approved platforms under established standards. Owns GitHub Enterprise and AI tool platforms, defining standards, best practices, and guardrails enabling scalable, secure DevSecOps and AI-assisted workflows. Establishes governance, usage policies, lifecycle management, cost and chargeback models, and budget transparency, while managing vendor relationships, contracts, renewals, and roadmap alignment. Acts as developer advocate-leading training, enablement, documentation, and communities of practice, and representing developer needs to stakeholders. Defines and tracks productivity and quality metrics, measuring AI tooling impact on delivery speed, code quality, and ROI, communicating outcomes to senior leadership. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/11/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: Senior individual-contributor role within Kaiser Permanente's Developer Experience / DevSecOps Platform team, serving as technical authority and strategist for enterprise AI developer enablement. Leads through expertise and influence (non-people-manager), owning the GitHub platform ecosystem and AI-assisted developer tooling to deliver faster, safer, and more productive software development. Defines enterprise strategy for AI-assisted tools-GitHub Copilot, Claude Code, Cursor, and emerging solutions-in partnership with KP's AI Council and Enterprise Architecture. Designs and executes hands-on proofs of concept evaluating technical fit, security posture, and developer impact, collaborating with Information Security, Privacy, and Legal on risk and compliance. Delivers actionable adoption or retirement recommendations and operationalizes approved platforms under established standards. Owns GitHub Enterprise and AI tool platforms, defining standards, best practices, and guardrails enabling scalable, secure DevSecOps and AI-assisted workflows. Establishes governance, usage policies, lifecycle management, cost and chargeback models, and budget transparency, while managing vendor relationships, contracts, renewals, and roadmap alignment. Acts as developer advocate-leading training, enablement, documentation, and communities of practice, and representing developer needs to stakeholders. Defines and tracks productivity and quality metrics, measuring AI tooling impact on delivery speed, code quality, and ROI, communicating outcomes to senior leadership. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
