Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As an Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $20.15/hour ($40,602.25 annually). Differentials: % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 300 Crosspoint Pkwy Getzville, NY 14068 How You'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We're Looking For Experience & Qualifications: Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. An effective communicator who understands the importance of listening and being empathetic. High School Diploma or GED required; College degree preferred. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. Annual Salary $19.34 - $29.51 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Job Description Salary Range The expected base rate for this Glens Falls, New York, United States-based position is $40.83 to $60.74 per hour. (Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.) The Impact You Can Make The Case Manager (Acute Care) role must optimize and integrate the interface between clinical and financial systems supporting positive health outcomes. The Case Manager uses nursing and case management knowledge to promote appropriate allocation of hospital and other resources, while striving to provide high quality care to each patient in a cost effective and timely manner. Support services provided by the Case Manager include, but are not limited to, utilization review, case management, weekend and holiday case management, care transition, collaboration with physicians and social workers for care coordination and discharge planning. How You Will Fulfill Your Potential (Responsibilities) Ensures order in chart/EMR coincides with the InterQual review or CMS rules and regulations for appropriate Level of Care and status on all patients through collaboration with Utilization Review RN. Assesses the patient's plan of care as soon as possible on admission and re-evaluates. Contacts the attending physician for additional information if the patient does not meet the appropriate guidelines. Collaborates and makes referrals to physician advisor when unable to resolve issues with attending physician. Meets with patient and/or family/personal representative as soon as possible, but not greater than 48 hours of admission, to assess, evaluate, and identify discharge needs. Provides support and information, as needed. Will facilitate safe transitional care practices to reduce readmissions and to ensure safe transition from the acute care setting to the post-acute care setting. What You Bring (Qualifications) Education/Experience: Bachelors of Nursing (BSN) is preferred at hire, and is required within 5 years of hire. Exceptions may be made for Associate's degree RN with relevant experience and obtains certification in case management (CCM or ACM) within 1 year. Minimum of two years of experience in a hospital environment strongly preferred Home care, payer, or other experience will be considered Licenses, Certifications, Registrations: Licensed Registered Nurse (RN) in New York State Skills and Abilities: Ability to function autonomously maintaining a high level of clinical and professional accountability Demonstrates skill in creative problem solving, facilitation, collaboration, coordination and critical thinking Embraces change and continuously identifies opportunities for improvement by demonstrating a commitment to creativity and innovation Committed to promoting excellence in Customer Service; functions as a team player Computer literacy and data analysis skills are required Maintains professional image by demonstrating strong verbal and written communication skills Demonstrates ability in self-starting, self-directing and clear decision making behaviors About Us Mission Our mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting. Communities We Serve Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George. Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital! All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Benefits Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found on the career page here.
07/25/2026
Full time
Job Description Salary Range The expected base rate for this Glens Falls, New York, United States-based position is $40.83 to $60.74 per hour. (Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.) The Impact You Can Make The Case Manager (Acute Care) role must optimize and integrate the interface between clinical and financial systems supporting positive health outcomes. The Case Manager uses nursing and case management knowledge to promote appropriate allocation of hospital and other resources, while striving to provide high quality care to each patient in a cost effective and timely manner. Support services provided by the Case Manager include, but are not limited to, utilization review, case management, weekend and holiday case management, care transition, collaboration with physicians and social workers for care coordination and discharge planning. How You Will Fulfill Your Potential (Responsibilities) Ensures order in chart/EMR coincides with the InterQual review or CMS rules and regulations for appropriate Level of Care and status on all patients through collaboration with Utilization Review RN. Assesses the patient's plan of care as soon as possible on admission and re-evaluates. Contacts the attending physician for additional information if the patient does not meet the appropriate guidelines. Collaborates and makes referrals to physician advisor when unable to resolve issues with attending physician. Meets with patient and/or family/personal representative as soon as possible, but not greater than 48 hours of admission, to assess, evaluate, and identify discharge needs. Provides support and information, as needed. Will facilitate safe transitional care practices to reduce readmissions and to ensure safe transition from the acute care setting to the post-acute care setting. What You Bring (Qualifications) Education/Experience: Bachelors of Nursing (BSN) is preferred at hire, and is required within 5 years of hire. Exceptions may be made for Associate's degree RN with relevant experience and obtains certification in case management (CCM or ACM) within 1 year. Minimum of two years of experience in a hospital environment strongly preferred Home care, payer, or other experience will be considered Licenses, Certifications, Registrations: Licensed Registered Nurse (RN) in New York State Skills and Abilities: Ability to function autonomously maintaining a high level of clinical and professional accountability Demonstrates skill in creative problem solving, facilitation, collaboration, coordination and critical thinking Embraces change and continuously identifies opportunities for improvement by demonstrating a commitment to creativity and innovation Committed to promoting excellence in Customer Service; functions as a team player Computer literacy and data analysis skills are required Maintains professional image by demonstrating strong verbal and written communication skills Demonstrates ability in self-starting, self-directing and clear decision making behaviors About Us Mission Our mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting. Communities We Serve Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George. Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital! All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Benefits Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found on the career page here.
Community Choice Financial Family of Brands
Anniston, Alabama
Job Description Your Opportunity: Assistant Store Manager TitleMax Anniston, AL As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $16.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Ski lls Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at -careers The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
07/25/2026
Full time
Job Description Your Opportunity: Assistant Store Manager TitleMax Anniston, AL As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $16.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Ski lls Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at -careers The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Renuity Call Center Sales Representative Starting wage: $20/hr with uncapped bonus The home improvement industry is broken. Renuity is here to fix it. We're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer Competitive Pay: Starting wage $20/hr with uncapped competitive bonus structure! (Full pay range for this role is $20 - $28/hr) Full 5-day work schedule (Saturday-Sunday Required) Comprehensive benefits including medical, dental, and vision Opportunity to work with a nationally recognized brand, Kohler! About the Role Provide strong, confident communication on primarily outbound calls to prospects who have expressed interest, engaging potential customers, uncovering their needs, and working to schedule a consultation with a product expert. Ensure accurate entry of all appointment and customer information into the CRM system. Make high-volume outbound calls to warm leads to drive appointment setting, while handling inbound calls as needed with the same goal of booking qualified appointments. Key Qualifications Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone. Exceptional multi-tasking skills (talk and type simultaneously) with the ability to manage high volumes of inbound and outbound calls in a timely manner. Expertise in overcoming objections and solving problems. No prior call center experience required! About Renuity Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy
07/25/2026
Full time
Renuity Call Center Sales Representative Starting wage: $20/hr with uncapped bonus The home improvement industry is broken. Renuity is here to fix it. We're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love - without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started. If you're ready to build the future of home improvement, join us. What We Offer Competitive Pay: Starting wage $20/hr with uncapped competitive bonus structure! (Full pay range for this role is $20 - $28/hr) Full 5-day work schedule (Saturday-Sunday Required) Comprehensive benefits including medical, dental, and vision Opportunity to work with a nationally recognized brand, Kohler! About the Role Provide strong, confident communication on primarily outbound calls to prospects who have expressed interest, engaging potential customers, uncovering their needs, and working to schedule a consultation with a product expert. Ensure accurate entry of all appointment and customer information into the CRM system. Make high-volume outbound calls to warm leads to drive appointment setting, while handling inbound calls as needed with the same goal of booking qualified appointments. Key Qualifications Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone. Exceptional multi-tasking skills (talk and type simultaneously) with the ability to manage high volumes of inbound and outbound calls in a timely manner. Expertise in overcoming objections and solving problems. No prior call center experience required! About Renuity Renuity, headquartered in Charlotte, NC, is a leading home improvement services business with a rapidly expanding national footprint. Renuity currently operates across 36 states and has created hundreds of thousands of happier homeowners across the United States who have chosen Renuity for their home improvement needs. Renuity is redefining the home improvement experience with a focus on trust, innovation and customer-first service. To learn more, visit Renuity's About Us page. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact . If you have a question regarding your application, please contact To access Renuity's Privacy Policy, please click here: Privacy Policy
Community Choice Financial Family of Brands
Lanett, Alabama
Job Description Your Opportunity: Assistant Store Manager TitleMax Lanett, AL As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $16.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Ski lls Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at -careers The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
07/25/2026
Full time
Job Description Your Opportunity: Assistant Store Manager TitleMax Lanett, AL As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $16.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Ski lls Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at -careers The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As a Bilingual (Spanish/English) Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. Como Representante Bilingüe de Atención al Cliente en el departamento de auto, brindarás tranquilidad y soluciones que marcan la diferencia en la vida de nuestros clientes. Guiarás a los asegurados en relación con sus necesidades de cobertura y cambios en sus pólizas, proveeras consultas de facturación o proporcionarás recomendaciones, mientras ofreces un servicio de calidad. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $19.06 - $23.82/hour ($38,405.90 - $47,997.30 annually). Differentials: % Bilingual Skill; % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 3535 W Pipkin Rd, Lakeland FL 33811 How You 'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We 're Looking For Experience & Qualifications: Minimum of 1 year of customer-facing experience required; 3+ years preferred. Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. Active Personal Lines or Property & Casualty license preferred (training and exam fees provided). High School Diploma or GED required; College degree preferred. Fluency in Spanish and English required. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As a Bilingual (Spanish/English) Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. Como Representante Bilingüe de Atención al Cliente en el departamento de auto, brindarás tranquilidad y soluciones que marcan la diferencia en la vida de nuestros clientes. Guiarás a los asegurados en relación con sus necesidades de cobertura y cambios en sus pólizas, proveeras consultas de facturación o proporcionarás recomendaciones, mientras ofreces un servicio de calidad. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $19.06 - $23.82/hour ($38,405.90 - $47,997.30 annually). Differentials: % Bilingual Skill; % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 3535 W Pipkin Rd, Lakeland FL 33811 How You 'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We 're Looking For Experience & Qualifications: Minimum of 1 year of customer-facing experience required; 3+ years preferred. Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. Active Personal Lines or Property & Casualty license preferred (training and exam fees provided). High School Diploma or GED required; College degree preferred. Fluency in Spanish and English required. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As a Bilingual (Spanish/English) Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. Como Representante Bilingüe de Atención al Cliente en el departamento de auto, brindarás tranquilidad y soluciones que marcan la diferencia en la vida de nuestros clientes. Guiarás a los asegurados en relación con sus necesidades de cobertura y cambios en sus pólizas, proveeras consultas de facturación o proporcionarás recomendaciones, mientras ofreces un servicio de calidad. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $19.06 - $23.82/hour ($38,405.90 - $47,997.30 annually). Differentials: % Bilingual Skill; % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 3535 W Pipkin Rd, Lakeland FL 33811 How You 'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We 're Looking For Experience & Qualifications: Minimum of 1 year of customer-facing experience required; 3+ years preferred. Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. Active Personal Lines or Property & Casualty license preferred (training and exam fees provided). High School Diploma or GED required; College degree preferred. Fluency in Spanish and English required. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As a Bilingual (Spanish/English) Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. Como Representante Bilingüe de Atención al Cliente en el departamento de auto, brindarás tranquilidad y soluciones que marcan la diferencia en la vida de nuestros clientes. Guiarás a los asegurados en relación con sus necesidades de cobertura y cambios en sus pólizas, proveeras consultas de facturación o proporcionarás recomendaciones, mientras ofreces un servicio de calidad. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $19.06 - $23.82/hour ($38,405.90 - $47,997.30 annually). Differentials: % Bilingual Skill; % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 3535 W Pipkin Rd, Lakeland FL 33811 How You 'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We 're Looking For Experience & Qualifications: Minimum of 1 year of customer-facing experience required; 3+ years preferred. Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. Active Personal Lines or Property & Casualty license preferred (training and exam fees provided). High School Diploma or GED required; College degree preferred. Fluency in Spanish and English required. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As a Bilingual (Spanish/English) Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. Como Representante Bilingüe de Atención al Cliente en el departamento de auto, brindarás tranquilidad y soluciones que marcan la diferencia en la vida de nuestros clientes. Guiarás a los asegurados en relación con sus necesidades de cobertura y cambios en sus pólizas, proveeras consultas de facturación o proporcionarás recomendaciones, mientras ofreces un servicio de calidad. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $19.06 - $23.82/hour ($38,405.90 - $47,997.30 annually). Differentials: % Bilingual Skill; % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 3535 W Pipkin Rd, Lakeland FL 33811 How You 'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We 're Looking For Experience & Qualifications: Minimum of 1 year of customer-facing experience required; 3+ years preferred. Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. Active Personal Lines or Property & Casualty license preferred (training and exam fees provided). High School Diploma or GED required; College degree preferred. Fluency in Spanish and English required. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As a Bilingual (Spanish/English) Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. Como Representante Bilingüe de Atención al Cliente en el departamento de auto, brindarás tranquilidad y soluciones que marcan la diferencia en la vida de nuestros clientes. Guiarás a los asegurados en relación con sus necesidades de cobertura y cambios en sus pólizas, proveeras consultas de facturación o proporcionarás recomendaciones, mientras ofreces un servicio de calidad. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $19.06 - $23.82/hour ($38,405.90 - $47,997.30 annually). Differentials: % Bilingual Skill; % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 3535 W Pipkin Rd, Lakeland FL 33811 How You 'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We 're Looking For Experience & Qualifications: Minimum of 1 year of customer-facing experience required; 3+ years preferred. Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. Active Personal Lines or Property & Casualty license preferred (training and exam fees provided). High School Diploma or GED required; College degree preferred. Fluency in Spanish and English required. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As a Bilingual (Spanish/English) Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. Como Representante Bilingüe de Atención al Cliente en el departamento de auto, brindarás tranquilidad y soluciones que marcan la diferencia en la vida de nuestros clientes. Guiarás a los asegurados en relación con sus necesidades de cobertura y cambios en sus pólizas, proveeras consultas de facturación o proporcionarás recomendaciones, mientras ofreces un servicio de calidad. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $19.06 - $23.82/hour ($38,405.90 - $47,997.30 annually). Differentials: % Bilingual Skill; % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 3535 W Pipkin Rd, Lakeland FL 33811 How You 'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We 're Looking For Experience & Qualifications: Minimum of 1 year of customer-facing experience required; 3+ years preferred. Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. Active Personal Lines or Property & Casualty license preferred (training and exam fees provided). High School Diploma or GED required; College degree preferred. Fluency in Spanish and English required. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As a Bilingual (Spanish/English) Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. Como Representante Bilingüe de Atención al Cliente en el departamento de auto, brindarás tranquilidad y soluciones que marcan la diferencia en la vida de nuestros clientes. Guiarás a los asegurados en relación con sus necesidades de cobertura y cambios en sus pólizas, proveeras consultas de facturación o proporcionarás recomendaciones, mientras ofreces un servicio de calidad. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $19.06 - $23.82/hour ($38,405.90 - $47,997.30 annually). Differentials: % Bilingual Skill; % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 3535 W Pipkin Rd, Lakeland FL 33811 How You 'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We 're Looking For Experience & Qualifications: Minimum of 1 year of customer-facing experience required; 3+ years preferred. Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. Active Personal Lines or Property & Casualty license preferred (training and exam fees provided). High School Diploma or GED required; College degree preferred. Fluency in Spanish and English required. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As a Bilingual (Spanish/English) Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. Como Representante Bilingüe de Atención al Cliente en el departamento de auto, brindarás tranquilidad y soluciones que marcan la diferencia en la vida de nuestros clientes. Guiarás a los asegurados en relación con sus necesidades de cobertura y cambios en sus pólizas, proveeras consultas de facturación o proporcionarás recomendaciones, mientras ofreces un servicio de calidad. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $19.06 - $23.82/hour ($38,405.90 - $47,997.30 annually). Differentials: % Bilingual Skill; % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 3535 W Pipkin Rd, Lakeland FL 33811 How You 'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We 're Looking For Experience & Qualifications: Minimum of 1 year of customer-facing experience required; 3+ years preferred. Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. Active Personal Lines or Property & Casualty license preferred (training and exam fees provided). High School Diploma or GED required; College degree preferred. Fluency in Spanish and English required. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Your Impact at GEICO As a Bilingual (Spanish/English) Auto Customer Service Representative, you'll provide reassurance and solutions that make a difference in our customers' lives. You will guide policyholders through coverage needs and policy changes, address billing inquiries, and provide recommendations as you deliver world-class service. Como Representante Bilingüe de Atención al Cliente en el departamento de auto, brindarás tranquilidad y soluciones que marcan la diferencia en la vida de nuestros clientes. Guiarás a los asegurados en relación con sus necesidades de cobertura y cambios en sus pólizas, proveeras consultas de facturación o proporcionarás recomendaciones, mientras ofreces un servicio de calidad. What Makes This Opportunity Exciting? Compensation & Incentives: Starting Salary: $19.06 - $23.82/hour ($38,405.90 - $47,997.30 annually). Differentials: % Bilingual Skill; % for evening shifts; % for weekends. Benefits: Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more). Accrue Paid Time Off immediately, plus 13 paid holidays annually (8 fixed, 5 floating). 401(k) with up to 6% match, vested immediately. GEICO Strive, upfront tuition assistance program (up to $5,250 annually). Professional Growth: Licensing and continuing education at no cost, including hundreds of eLearning courses to enhance your skills. Workplace Flexibility: Complete in-office training, then opportunity to work 80% on-site and 20% off-site. Enjoy GEICO Flex, additional weeks annually to work off-site, meeting location and work guidelines. Office Location: 3535 W Pipkin Rd, Lakeland FL 33811 How You 'll Make a Difference Customer Interaction: Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations. Problem Resolution: Resolve customer concerns, ensuring a positive experience. Product Knowledge: Stay informed about GEICO's products and identify cross-selling opportunities to assist customers. Meaningful Impact: Enhance customer satisfaction through meaningful interactions. What We 're Looking For Experience & Qualifications: Minimum of 1 year of customer-facing experience required; 3+ years preferred. Experience in high-volume call centers with KPIs (Key Performance Indicators) and measurable goals preferred. Active Personal Lines or Property & Casualty license preferred (training and exam fees provided). High School Diploma or GED required; College degree preferred. Fluency in Spanish and English required. Core Skills: Strong customer service, interpersonal, problem-solving, and empathy skills. Adaptable, detail-oriented, and able to prioritize and multitask across platforms. Availability: Available to work evenings, weekends, and holidays. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Tuesday, July 14, 2026 City: Lawrence State: KS Country: United States Working time: Full-time Description & Requirements Location: On-site in Lawrence, KS Starting Pay: $15.00/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; targeted start date, hours, and schedule will be discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.00/hr. base pay + 10% shift differential Potential bonus opportunities may be available, subject to eligibility requirements Comprehensive Insurance Coverage: Company-paid medical coverage Work/Life Balance Support: Flexible schedules that meet your lifestyle Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.00 Maximum Salary: $15.00
07/24/2026
Full time
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Tuesday, July 14, 2026 City: Lawrence State: KS Country: United States Working time: Full-time Description & Requirements Location: On-site in Lawrence, KS Starting Pay: $15.00/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; targeted start date, hours, and schedule will be discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.00/hr. base pay + 10% shift differential Potential bonus opportunities may be available, subject to eligibility requirements Comprehensive Insurance Coverage: Company-paid medical coverage Work/Life Balance Support: Flexible schedules that meet your lifestyle Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.00 Maximum Salary: $15.00
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, June 17, 2026 City: Phoenix State: AZ Country: United States Working time: Full-time Description & Requirements Location: On-site in Phoenix, AZ Starting Pay: $17.42/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly desirable with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $17.42/hr base pay + 10% shift differential Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $17.42 Maximum Salary: $17.42
07/24/2026
Full time
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, June 17, 2026 City: Phoenix State: AZ Country: United States Working time: Full-time Description & Requirements Location: On-site in Phoenix, AZ Starting Pay: $17.42/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly desirable with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $17.42/hr base pay + 10% shift differential Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $17.42 Maximum Salary: $17.42
