Payroll Manager Department: Finance Reports To: Controller FLSA Status: Exempt Location: Corporate Office Position Summary The Payroll Manager is responsible for the accurate, timely, and compliant processing of payroll for all company employees. This position oversees all payroll operations, ensures compliance with federal, state, and local wage and hour laws, maintains payroll records, and collaborates closely with Human Resources, Accounting, and Operations. The Payroll Manager reports to the Finance Department and plays a key role in maintaining payroll accuracy, internal controls, and financial reporting. Essential Duties and Responsibilities Payroll Administration Manage the complete payroll process for weekly or other payroll schedules. Ensure accurate calculation of wages, overtime, bonuses, commissions, per diem, shift differentials, prevailing wage, and other compensation. Review and validate employee time records for accuracy and completeness. Process new hires, promotions, transfers, pay rate changes, and terminations within the payroll system. Ensure payroll is processed accurately and on schedule. Compliance Maintain compliance with: Fair Labor Standards Act (FLSA) Federal and State wage and hour laws IRS regulations Department of Labor requirements Garnishment laws Child support orders Tax withholding requirements Ensure proper payroll tax calculations, filings, and deposits. Coordinate year-end payroll activities including W-2 processing. Prepare and report certified payroll when needed. Prepare and report OCIP and CCIP reporting. Maintain payroll records in accordance with applicable record retention requirements. Financial Responsibilities Reconcile payroll registers with the general ledger. Prepare payroll journal entries. Assist Accounting with month-end and year-end close activities. Analyze payroll reports for accuracy and identify discrepancies. Assist with budgeting, labor cost reporting, and payroll forecasting. Systems Administration Maintain payroll software and employee payroll records. Coordinate payroll system updates and testing. Identify opportunities for process improvements and automation. Maintain strong internal controls over payroll processing. Employee Support Respond to employee payroll questions professionally and confidentially. Resolve payroll discrepancies in a timely manner. Respond to verification on employment requests. Assist employees with tax withholding changes, direct deposit updates, and payroll-related documentation. Reporting Prepare payroll reports for management. Provide labor reports for project costing and financial analysis. Support internal and external audits by providing payroll documentation. Generate reports required by government agencies and company leadership. Collaboration Partner with Human Resources regarding: Employee status changes Benefits deductions Paid time off Leave administration Compensation changes Work closely with Operations to ensure accurate labor allocations and job costing. Leadership Supervise payroll staff, if assigned. Develop payroll procedures and ensure consistent application. Promote continuous improvement within payroll operations. Required Qualifications Minimum five (5) years of experience using computerized payroll systems (Paycor preferred). Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. Minimum five (5) years of progressively responsible payroll experience. Minimum two (2) years of payroll leadership or supervisory experience preferred. Certified Payroll Professional (CPP) certification preferred. Experience processing payroll for multi-location organizations preferred. Experience with construction payroll, certified payroll, prevailing wage, union payroll, or project labor costing is highly desirable. Advanced Microsoft Excel skills. Knowledge, Skills, and Abilities Thorough knowledge of payroll laws and regulations. Strong understanding of payroll taxes and reporting requirements. Knowledge of general accounting principles. Ability to maintain strict confidentiality. Exceptional attention to detail and accuracy. Strong analytical and problem-solving abilities. Excellent organizational and time management skills. Ability to manage multiple priorities while meeting deadlines. Strong written and verbal communication skills. Ability to work effectively with employees at all organizational levels. Demonstrated customer service skills. Physical Requirements While performing the duties of this position, the employee is regularly required to: Sit for extended periods while working on a computer. Use hands and fingers to operate office equipment. Frequently speak and hear. Occasionally stand, walk, bend, and reach. Lift and carry up to 20 pounds occasionally. Maintain visual acuity necessary to review detailed financial documents and computer screens. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Primarily performed in a professional office environment. Frequent use of computers, printers, calculators, and other office equipment. Occasional overtime may be required during payroll processing, month-end close, year-end processing, audits, and tax reporting periods. Performance Expectations Success in this position is measured by: Accurate and timely payroll processing. Compliance with all payroll laws and regulations. Timely resolution of payroll issues. Accurate payroll tax reporting. Strong internal controls. Effective communication with employees and management. Continuous improvement of payroll processes. Positive collaboration with Finance, Human Resources, and Operations. PI839a13fa95f6-8225
07/22/2026
Full time
Payroll Manager Department: Finance Reports To: Controller FLSA Status: Exempt Location: Corporate Office Position Summary The Payroll Manager is responsible for the accurate, timely, and compliant processing of payroll for all company employees. This position oversees all payroll operations, ensures compliance with federal, state, and local wage and hour laws, maintains payroll records, and collaborates closely with Human Resources, Accounting, and Operations. The Payroll Manager reports to the Finance Department and plays a key role in maintaining payroll accuracy, internal controls, and financial reporting. Essential Duties and Responsibilities Payroll Administration Manage the complete payroll process for weekly or other payroll schedules. Ensure accurate calculation of wages, overtime, bonuses, commissions, per diem, shift differentials, prevailing wage, and other compensation. Review and validate employee time records for accuracy and completeness. Process new hires, promotions, transfers, pay rate changes, and terminations within the payroll system. Ensure payroll is processed accurately and on schedule. Compliance Maintain compliance with: Fair Labor Standards Act (FLSA) Federal and State wage and hour laws IRS regulations Department of Labor requirements Garnishment laws Child support orders Tax withholding requirements Ensure proper payroll tax calculations, filings, and deposits. Coordinate year-end payroll activities including W-2 processing. Prepare and report certified payroll when needed. Prepare and report OCIP and CCIP reporting. Maintain payroll records in accordance with applicable record retention requirements. Financial Responsibilities Reconcile payroll registers with the general ledger. Prepare payroll journal entries. Assist Accounting with month-end and year-end close activities. Analyze payroll reports for accuracy and identify discrepancies. Assist with budgeting, labor cost reporting, and payroll forecasting. Systems Administration Maintain payroll software and employee payroll records. Coordinate payroll system updates and testing. Identify opportunities for process improvements and automation. Maintain strong internal controls over payroll processing. Employee Support Respond to employee payroll questions professionally and confidentially. Resolve payroll discrepancies in a timely manner. Respond to verification on employment requests. Assist employees with tax withholding changes, direct deposit updates, and payroll-related documentation. Reporting Prepare payroll reports for management. Provide labor reports for project costing and financial analysis. Support internal and external audits by providing payroll documentation. Generate reports required by government agencies and company leadership. Collaboration Partner with Human Resources regarding: Employee status changes Benefits deductions Paid time off Leave administration Compensation changes Work closely with Operations to ensure accurate labor allocations and job costing. Leadership Supervise payroll staff, if assigned. Develop payroll procedures and ensure consistent application. Promote continuous improvement within payroll operations. Required Qualifications Minimum five (5) years of experience using computerized payroll systems (Paycor preferred). Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred. Minimum five (5) years of progressively responsible payroll experience. Minimum two (2) years of payroll leadership or supervisory experience preferred. Certified Payroll Professional (CPP) certification preferred. Experience processing payroll for multi-location organizations preferred. Experience with construction payroll, certified payroll, prevailing wage, union payroll, or project labor costing is highly desirable. Advanced Microsoft Excel skills. Knowledge, Skills, and Abilities Thorough knowledge of payroll laws and regulations. Strong understanding of payroll taxes and reporting requirements. Knowledge of general accounting principles. Ability to maintain strict confidentiality. Exceptional attention to detail and accuracy. Strong analytical and problem-solving abilities. Excellent organizational and time management skills. Ability to manage multiple priorities while meeting deadlines. Strong written and verbal communication skills. Ability to work effectively with employees at all organizational levels. Demonstrated customer service skills. Physical Requirements While performing the duties of this position, the employee is regularly required to: Sit for extended periods while working on a computer. Use hands and fingers to operate office equipment. Frequently speak and hear. Occasionally stand, walk, bend, and reach. Lift and carry up to 20 pounds occasionally. Maintain visual acuity necessary to review detailed financial documents and computer screens. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Primarily performed in a professional office environment. Frequent use of computers, printers, calculators, and other office equipment. Occasional overtime may be required during payroll processing, month-end close, year-end processing, audits, and tax reporting periods. Performance Expectations Success in this position is measured by: Accurate and timely payroll processing. Compliance with all payroll laws and regulations. Timely resolution of payroll issues. Accurate payroll tax reporting. Strong internal controls. Effective communication with employees and management. Continuous improvement of payroll processes. Positive collaboration with Finance, Human Resources, and Operations. PI839a13fa95f6-8225
Payroll Specialist Cambridge, MA Full time JR101664 The Opportunity Lesley University is seeking a Payroll Specialist to join the Human Resources department. Reporting to the Payroll Manager, this role supports the timely and accurate processing of on-cycle and off-cycle payrolls, audits, reconciliations, variance analysis, and payroll reporting. The Specialist will leverage Workday payroll expertise, including configuration, reporting, calculated fields, and time tracking, to maintain and optimize payroll operations. Responsibilities include troubleshooting payroll and system issues, supporting system upgrades and enhancements, conducting audits, ensuring compliance with federal and state payroll regulations, and implementing process improvements. Working closely with Finance, IT, and Financial Aid, the Payroll Specialist will develop reports and analytics, support general ledger reconciliations and payroll tax compliance, monitor Federal Work Study earnings and award balances, and help maintain strong internal controls. Additional responsibilities include documenting standard operating procedures, responding to employee payroll inquiries, and supporting other payroll-related initiatives. This position requires a highly detail-oriented professional with payroll expertise, strong analytical and problem-solving skills, and the ability to collaborate effectively across departments while maintaining confidentiality and compliance. Qualities & Capabilities A successful candidate will have: Bachelor's degree in Accounting, Finance, or related field or equivalent work experience Two to five+ years of direct payroll experience (required); Experience within a higher education setting (preferred) Demonstrated success utilizing a payroll ERP system (required); Workday experience (preferred) Knowledge of payroll and accounting principles, payroll methods, Department of Labor regulations, and federal and state tax regulations Demonstrated experience working autonomously and managing deadlines effectively Excellent written and oral communication skills; Strong ability to maintain effective working relationships with all levels of the university and external partners Excellent time management skills; Ability to multitask while maintaining accuracy and precision Why Lesley Located in the heart of Cambridge, Massachusetts, Lesley University is highly regarded for its graduate and undergraduate programs in the human arts of education, the arts, and applied social sciences. Lesley fosters a highly creative environment in which innovative ideas thrive, theory is integrated with practice and its 6,400 students and 90,000 alumni are empowered to improve and enrich communities. We offer a competitive benefits package that includes health, dental, life, and long-term disability insurance. In addition, we offer significant paid time off, a generous retirement plan, and tuition programs that enable employees and their dependents to expand their knowledge and skills. Lesley is committed to the ongoing pursuit of strategic diversity initiatives that help to position diversity, equity, and inclusion as fundamental to institutional and academic excellence at Lesley. In doing so, Lesley strives for a campus culture and community that fosters a true sense of belonging for all, provides opportunity for everyone to participate equally and fully in the Lesley experience, and helps to develop each individual's capacity to confidently and competently engage within and across difference. Given an evolving national context and the rapid change in the demographic profile of our country, the University has made a significant commitment to addressing and enhancing its campus climate and diversity capabilities as an institution. Expressing Interest A letter of interest, CV/resume, and a statement addressing past and/or potential contributions to diversity, equity, and inclusion through teaching, professional activity, and/or service must be included for full consideration. At Lesley University we strive for a supportive and equitable environment where people regardless of race, ethnicity, color, sex, physical ability, religion, national origin or ancestry, age, neurodiversity, sexual orientation, gender identity or expression, genetic information, veteran or military status, membership in uniformed services, and all other categories protected by applicable state and federal laws can participate equally and fully as their true selves in all aspects of university life. Accordingly, the University prohibits discrimination based on these protected categories in any education program or activity that it operates, including in admission and in employment. We are committed to diversity, equity, and inclusion throughout the fabric of our institution. Individuals may submit concerns or questions related to discrimination to the University's Director of Equal Opportunity. Please visit the Office of Equal Opportunity's webpage for the University's entire notice of nondiscrimination and for additional information. Base Pay Range: $72,618 - $82,521 annually Compensation details: 1 Yearly Salary PIcba420ff0b28-1427
07/22/2026
Full time
Payroll Specialist Cambridge, MA Full time JR101664 The Opportunity Lesley University is seeking a Payroll Specialist to join the Human Resources department. Reporting to the Payroll Manager, this role supports the timely and accurate processing of on-cycle and off-cycle payrolls, audits, reconciliations, variance analysis, and payroll reporting. The Specialist will leverage Workday payroll expertise, including configuration, reporting, calculated fields, and time tracking, to maintain and optimize payroll operations. Responsibilities include troubleshooting payroll and system issues, supporting system upgrades and enhancements, conducting audits, ensuring compliance with federal and state payroll regulations, and implementing process improvements. Working closely with Finance, IT, and Financial Aid, the Payroll Specialist will develop reports and analytics, support general ledger reconciliations and payroll tax compliance, monitor Federal Work Study earnings and award balances, and help maintain strong internal controls. Additional responsibilities include documenting standard operating procedures, responding to employee payroll inquiries, and supporting other payroll-related initiatives. This position requires a highly detail-oriented professional with payroll expertise, strong analytical and problem-solving skills, and the ability to collaborate effectively across departments while maintaining confidentiality and compliance. Qualities & Capabilities A successful candidate will have: Bachelor's degree in Accounting, Finance, or related field or equivalent work experience Two to five+ years of direct payroll experience (required); Experience within a higher education setting (preferred) Demonstrated success utilizing a payroll ERP system (required); Workday experience (preferred) Knowledge of payroll and accounting principles, payroll methods, Department of Labor regulations, and federal and state tax regulations Demonstrated experience working autonomously and managing deadlines effectively Excellent written and oral communication skills; Strong ability to maintain effective working relationships with all levels of the university and external partners Excellent time management skills; Ability to multitask while maintaining accuracy and precision Why Lesley Located in the heart of Cambridge, Massachusetts, Lesley University is highly regarded for its graduate and undergraduate programs in the human arts of education, the arts, and applied social sciences. Lesley fosters a highly creative environment in which innovative ideas thrive, theory is integrated with practice and its 6,400 students and 90,000 alumni are empowered to improve and enrich communities. We offer a competitive benefits package that includes health, dental, life, and long-term disability insurance. In addition, we offer significant paid time off, a generous retirement plan, and tuition programs that enable employees and their dependents to expand their knowledge and skills. Lesley is committed to the ongoing pursuit of strategic diversity initiatives that help to position diversity, equity, and inclusion as fundamental to institutional and academic excellence at Lesley. In doing so, Lesley strives for a campus culture and community that fosters a true sense of belonging for all, provides opportunity for everyone to participate equally and fully in the Lesley experience, and helps to develop each individual's capacity to confidently and competently engage within and across difference. Given an evolving national context and the rapid change in the demographic profile of our country, the University has made a significant commitment to addressing and enhancing its campus climate and diversity capabilities as an institution. Expressing Interest A letter of interest, CV/resume, and a statement addressing past and/or potential contributions to diversity, equity, and inclusion through teaching, professional activity, and/or service must be included for full consideration. At Lesley University we strive for a supportive and equitable environment where people regardless of race, ethnicity, color, sex, physical ability, religion, national origin or ancestry, age, neurodiversity, sexual orientation, gender identity or expression, genetic information, veteran or military status, membership in uniformed services, and all other categories protected by applicable state and federal laws can participate equally and fully as their true selves in all aspects of university life. Accordingly, the University prohibits discrimination based on these protected categories in any education program or activity that it operates, including in admission and in employment. We are committed to diversity, equity, and inclusion throughout the fabric of our institution. Individuals may submit concerns or questions related to discrimination to the University's Director of Equal Opportunity. Please visit the Office of Equal Opportunity's webpage for the University's entire notice of nondiscrimination and for additional information. Base Pay Range: $72,618 - $82,521 annually Compensation details: 1 Yearly Salary PIcba420ff0b28-1427
Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we'll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune's Best Workplaces in Healthcare . One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if you don't think they meet some expectations of the role. Why Choose Two Chairs? Compensation: Earn a clinical rate $58.50/hour (including mandatory training) and an administrative rate (including no shows/late cancellations) of $17.50/hour as a Nevada resident with semi-monthly pay. If based out-of-state clinical rates will range between $58.50 - $85. Balanced Caseloads and Schedules: Select a weekly caseload ranging from 7 to 20 clients, with session availability between 7:00 a.m. to 9:00 p.m. PST Monday through Friday. Support for Wellness & Professional Growth: We provide a wellness and professional development stipend (up to $300 annually), case consultation, free CE credits through monthly APA-accredited courses, and wellness events to support your growth. Additional W-2 advantages you won't find with 1099 contract work: No tax headaches - We handle withholdings and filings, so you don't have to Earn paid sick time - Accrue up to 80 hours per year Merit-based raises - Be recognized and rewarded for your contributions Retirement benefits - Access an employer-sponsored 401(k) plan Malpractice insurance provided - Full coverage at no cost to you About the Role Deliver remote, evidence-based therapy to adult clients (18+), practicing modalities like CBT, DBT, ACT, MBCT, TLDP, IPT, EFT, and MI. Maintain a caseload of 7-20 attended ongoing therapy and consult sessions per week Use data to drive effective treatment and adjust your approach based on client progress Collaborate with other mental health providers as needed and refer clients when appropriate Maintain progress notes and documentation in compliance with HIPAA and state regulations Requirements Licensed in Nevada as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), Licensed Psychologist (PhD or PsyD) Minimum of two years of clinical experience with adults (18+) At least six months of teletherapy experience Available for 8-24 hours per week, with 85% of time in client sessions Available during regular business hours for a minimum of 1 hour per week during the first 6 weeks for training, followed by 30 minutes per month for ongoing support Proficient with clinical assessments (e.g., PHQ-9) for tracking client progress Willingness to be trained in clinical assessment, differential diagnosis, and DSM-5 criteria for diagnostic evaluation Experience utilizing an electronic health/medical record system to document progress notes, treatment plans, etc. Must be licensed and in good standing with your governing licensing board What to Expect: Our Interview Process Application Review: We'll promptly review your application to ensure you meet the minimum qualifications Recruiter Interview: 45-minute phone interview with one of our Clinical Recruiters Clinical Interview: 45-minute video interview with one of our Clinical Managers Offer: If all goes well, you'll receive an offer to join our team! Expected Interview Timeline: The entire process typically takes 2 weeks Important Notes : If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you. Please stay alert for job scams: All communication will come from official Two Chairs email domains See tips from the FTC to avoid job scams: Clinical Rate $58.50 - $58.50 USD
07/22/2026
Full time
Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we'll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune's Best Workplaces in Healthcare . One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if you don't think they meet some expectations of the role. Why Choose Two Chairs? Compensation: Earn a clinical rate $58.50/hour (including mandatory training) and an administrative rate (including no shows/late cancellations) of $17.50/hour as a Nevada resident with semi-monthly pay. If based out-of-state clinical rates will range between $58.50 - $85. Balanced Caseloads and Schedules: Select a weekly caseload ranging from 7 to 20 clients, with session availability between 7:00 a.m. to 9:00 p.m. PST Monday through Friday. Support for Wellness & Professional Growth: We provide a wellness and professional development stipend (up to $300 annually), case consultation, free CE credits through monthly APA-accredited courses, and wellness events to support your growth. Additional W-2 advantages you won't find with 1099 contract work: No tax headaches - We handle withholdings and filings, so you don't have to Earn paid sick time - Accrue up to 80 hours per year Merit-based raises - Be recognized and rewarded for your contributions Retirement benefits - Access an employer-sponsored 401(k) plan Malpractice insurance provided - Full coverage at no cost to you About the Role Deliver remote, evidence-based therapy to adult clients (18+), practicing modalities like CBT, DBT, ACT, MBCT, TLDP, IPT, EFT, and MI. Maintain a caseload of 7-20 attended ongoing therapy and consult sessions per week Use data to drive effective treatment and adjust your approach based on client progress Collaborate with other mental health providers as needed and refer clients when appropriate Maintain progress notes and documentation in compliance with HIPAA and state regulations Requirements Licensed in Nevada as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), Licensed Psychologist (PhD or PsyD) Minimum of two years of clinical experience with adults (18+) At least six months of teletherapy experience Available for 8-24 hours per week, with 85% of time in client sessions Available during regular business hours for a minimum of 1 hour per week during the first 6 weeks for training, followed by 30 minutes per month for ongoing support Proficient with clinical assessments (e.g., PHQ-9) for tracking client progress Willingness to be trained in clinical assessment, differential diagnosis, and DSM-5 criteria for diagnostic evaluation Experience utilizing an electronic health/medical record system to document progress notes, treatment plans, etc. Must be licensed and in good standing with your governing licensing board What to Expect: Our Interview Process Application Review: We'll promptly review your application to ensure you meet the minimum qualifications Recruiter Interview: 45-minute phone interview with one of our Clinical Recruiters Clinical Interview: 45-minute video interview with one of our Clinical Managers Offer: If all goes well, you'll receive an offer to join our team! Expected Interview Timeline: The entire process typically takes 2 weeks Important Notes : If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you. Please stay alert for job scams: All communication will come from official Two Chairs email domains See tips from the FTC to avoid job scams: Clinical Rate $58.50 - $58.50 USD
Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we'll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune's Best Workplaces in Healthcare . One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if you don't think they meet some expectations of the role. Why Choose Two Chairs? Compensation: Earn a clinical rate $58.50/hour (including mandatory training) and an administrative rate (including no shows/late cancellations) of $17.50/hour as a Nevada resident with semi-monthly pay. If based out-of-state clinical rates will range between $58.50 - $85. Balanced Caseloads and Schedules: Select a weekly caseload ranging from 7 to 20 clients, with session availability between 7:00 a.m. to 9:00 p.m. PST Monday through Friday. Support for Wellness & Professional Growth: We provide a wellness and professional development stipend (up to $300 annually), case consultation, free CE credits through monthly APA-accredited courses, and wellness events to support your growth. Additional W-2 advantages you won't find with 1099 contract work: No tax headaches - We handle withholdings and filings, so you don't have to Earn paid sick time - Accrue up to 80 hours per year Merit-based raises - Be recognized and rewarded for your contributions Retirement benefits - Access an employer-sponsored 401(k) plan Malpractice insurance provided - Full coverage at no cost to you About the Role Deliver remote, evidence-based therapy to adult clients (18+), practicing modalities like CBT, DBT, ACT, MBCT, TLDP, IPT, EFT, and MI. Maintain a caseload of 7-20 attended ongoing therapy and consult sessions per week Use data to drive effective treatment and adjust your approach based on client progress Collaborate with other mental health providers as needed and refer clients when appropriate Maintain progress notes and documentation in compliance with HIPAA and state regulations Requirements Licensed in Nevada as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), Licensed Psychologist (PhD or PsyD) Minimum of two years of clinical experience with adults (18+) At least six months of teletherapy experience Available for 8-24 hours per week, with 85% of time in client sessions Available during regular business hours for a minimum of 1 hour per week during the first 6 weeks for training, followed by 30 minutes per month for ongoing support Proficient with clinical assessments (e.g., PHQ-9) for tracking client progress Willingness to be trained in clinical assessment, differential diagnosis, and DSM-5 criteria for diagnostic evaluation Experience utilizing an electronic health/medical record system to document progress notes, treatment plans, etc. Must be licensed and in good standing with your governing licensing board What to Expect: Our Interview Process Application Review: We'll promptly review your application to ensure you meet the minimum qualifications Recruiter Interview: 45-minute phone interview with one of our Clinical Recruiters Clinical Interview: 45-minute video interview with one of our Clinical Managers Offer: If all goes well, you'll receive an offer to join our team! Expected Interview Timeline: The entire process typically takes 2 weeks Important Notes : If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you. Please stay alert for job scams: All communication will come from official Two Chairs email domains See tips from the FTC to avoid job scams: Clinical Rate $58.50 - $58.50 USD
07/22/2026
Full time
Two Chairs is building a new kind of mental health system based on the idea that the status quo isn't good enough. Industry-best clinician experiences, better client outcomes, groundbreaking innovation, and access to the highest quality care are how we'll raise the bar for the entire industry. With that, we're excited and honored to have been recognized as a 2025 Great Place to Work and 2025 Fortune's Best Workplaces in Healthcare . One of our company values is "Embrace Differences" and diversity, equity, inclusion, and belonging are the principles guiding how we build our business and teams. We encourage interested candidates from all backgrounds to apply, even if you don't think they meet some expectations of the role. Why Choose Two Chairs? Compensation: Earn a clinical rate $58.50/hour (including mandatory training) and an administrative rate (including no shows/late cancellations) of $17.50/hour as a Nevada resident with semi-monthly pay. If based out-of-state clinical rates will range between $58.50 - $85. Balanced Caseloads and Schedules: Select a weekly caseload ranging from 7 to 20 clients, with session availability between 7:00 a.m. to 9:00 p.m. PST Monday through Friday. Support for Wellness & Professional Growth: We provide a wellness and professional development stipend (up to $300 annually), case consultation, free CE credits through monthly APA-accredited courses, and wellness events to support your growth. Additional W-2 advantages you won't find with 1099 contract work: No tax headaches - We handle withholdings and filings, so you don't have to Earn paid sick time - Accrue up to 80 hours per year Merit-based raises - Be recognized and rewarded for your contributions Retirement benefits - Access an employer-sponsored 401(k) plan Malpractice insurance provided - Full coverage at no cost to you About the Role Deliver remote, evidence-based therapy to adult clients (18+), practicing modalities like CBT, DBT, ACT, MBCT, TLDP, IPT, EFT, and MI. Maintain a caseload of 7-20 attended ongoing therapy and consult sessions per week Use data to drive effective treatment and adjust your approach based on client progress Collaborate with other mental health providers as needed and refer clients when appropriate Maintain progress notes and documentation in compliance with HIPAA and state regulations Requirements Licensed in Nevada as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), Licensed Psychologist (PhD or PsyD) Minimum of two years of clinical experience with adults (18+) At least six months of teletherapy experience Available for 8-24 hours per week, with 85% of time in client sessions Available during regular business hours for a minimum of 1 hour per week during the first 6 weeks for training, followed by 30 minutes per month for ongoing support Proficient with clinical assessments (e.g., PHQ-9) for tracking client progress Willingness to be trained in clinical assessment, differential diagnosis, and DSM-5 criteria for diagnostic evaluation Experience utilizing an electronic health/medical record system to document progress notes, treatment plans, etc. Must be licensed and in good standing with your governing licensing board What to Expect: Our Interview Process Application Review: We'll promptly review your application to ensure you meet the minimum qualifications Recruiter Interview: 45-minute phone interview with one of our Clinical Recruiters Clinical Interview: 45-minute video interview with one of our Clinical Managers Offer: If all goes well, you'll receive an offer to join our team! Expected Interview Timeline: The entire process typically takes 2 weeks Important Notes : If you need a reasonable accommodation, please let your recruiter know so our People Team can assist you. Please stay alert for job scams: All communication will come from official Two Chairs email domains See tips from the FTC to avoid job scams: Clinical Rate $58.50 - $58.50 USD
Description: Are you ready to take your career in public accounting leadership to the next level? At BJM Group, we're more than just an accounting firm we're a growing network of professionals who value teamwork, innovation, and community impact. We're seeking an experienced CPA to lead our Augusta GA office. We have several roles available. This is a unique opportunity to guide a talented team, shape client experiences, and drive growth in a supportive, collaborative environment. Why Join BJM Group? Positive, dynamic culture with a clear path for career advancement Company-paid professional development, certifications, and memberships Dollar-for-dollar 401(k) match up to 4% (immediately vested!) Company sponsored Employee Assistance Program (EAP) We offer a comprehensive health benefits package through United Healthcare to support your well-being Generous PTO (up to 27 days), 8 paid holidays, year-end week off, and half-day Fridays outside of tax season As the Branch Manager you'll oversee daily operations, coach, hire and inspire your team, strengthen current client relationships and build new ones, and implement strategies to drive performance revenue and review. We're looking for a leader with: 5+ years of public accounting management experience Active CPA or EA Certification required Ability to be onsite leading the team to success Ability to network and build clientele Excellent leadership, client service, and communication skills Requirements: At BJM Group, we believe in empowering leaders to grow their careers while maintaining work-life balance. If you're motivated to lead with integrity and make a lasting impact, we'd love to hear from you. Title: Tax Manager Accountant/Branch Manager Location: Augusta, GA (Onsite) Salary: DOE BJM Group and BJM Employer Inc. are Equal Opportunity Employers committed to a workplace free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected status under applicable laws. Accommodations are available for applicants with disabilities. PI202cb6aa3b64-9078
07/22/2026
Full time
Description: Are you ready to take your career in public accounting leadership to the next level? At BJM Group, we're more than just an accounting firm we're a growing network of professionals who value teamwork, innovation, and community impact. We're seeking an experienced CPA to lead our Augusta GA office. We have several roles available. This is a unique opportunity to guide a talented team, shape client experiences, and drive growth in a supportive, collaborative environment. Why Join BJM Group? Positive, dynamic culture with a clear path for career advancement Company-paid professional development, certifications, and memberships Dollar-for-dollar 401(k) match up to 4% (immediately vested!) Company sponsored Employee Assistance Program (EAP) We offer a comprehensive health benefits package through United Healthcare to support your well-being Generous PTO (up to 27 days), 8 paid holidays, year-end week off, and half-day Fridays outside of tax season As the Branch Manager you'll oversee daily operations, coach, hire and inspire your team, strengthen current client relationships and build new ones, and implement strategies to drive performance revenue and review. We're looking for a leader with: 5+ years of public accounting management experience Active CPA or EA Certification required Ability to be onsite leading the team to success Ability to network and build clientele Excellent leadership, client service, and communication skills Requirements: At BJM Group, we believe in empowering leaders to grow their careers while maintaining work-life balance. If you're motivated to lead with integrity and make a lasting impact, we'd love to hear from you. Title: Tax Manager Accountant/Branch Manager Location: Augusta, GA (Onsite) Salary: DOE BJM Group and BJM Employer Inc. are Equal Opportunity Employers committed to a workplace free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected status under applicable laws. Accommodations are available for applicants with disabilities. PI202cb6aa3b64-9078
Principal Data Engineer (Path to Data Engineering Manager) Location: Remote - anywhere in the United States Employment Type: Full-Time Reports To: VP of Engineering Team: Will directly manage 3-5 offshore Data Engineers, with growth into a broader data engineering leadership role over time Springbrook Software is the cloud finance and ERP platform trusted by 3,000+ local government agencies across the United States. Our Cirrus platform delivers modern, multi-tenant SaaS solutions spanning finance, payroll, HR, utility billing, property tax, budgeting, permitting, and payments helps communities deliver the responsive, secure, and transparent services citizens expect. We have been named to the GovTech Top 100 for six consecutive years and backed by Five Arrows and Accel-KKR, we are aggressively expanding the Cirrus platform and investing deeply in AI to define the next generation of government technology. About the Role We're hiring a Principal Data Engineer who wants to stay deeply technical while growing into people leadership. This is fundamentally an individual-contributor / architect role and you'll be the primary hands-on builder of our data platform, writing production code in Databricks and Azure on a daily basis. Alongside that, you'll manage and mentor a small team of 3-5 offshore data engineers, giving you a natural runway toward a full-time Data Engineering Manager role as the team and platform scale. You'll be the technical owner of a global data platform that unifies data across 10+ products, supports both transactional and analytical workloads, and is architected from day one to onboard future acquisitions cleanly. You'll also design the platform's orchestration layer to support complex agentic AI workflows, including agent-to-agent (A2A) communication between autonomous systems. What You'll Do Platform Architecture & Hands-On Engineering Architect and build a unified, multi-tenant data platform on Databricks (Delta Lake, Unity Catalog, Workflows, MLflow) and Azure (ADLS Gen2, Azure Data Factory, Synapse, Azure Functions, Event Hub/Event Grid, Key Vault) that integrates data from 10+ product lines into a single source of truth. Design the platform to be growth-ready, with modular ingestion patterns, flexible schema onboarding, and governance structures that let new products or acquired companies plug in without re-architecture. Build and optimize pipelines that serve both transactional (OLTP-adjacent, low-latency) and analytical (OLAP, batch/streaming) use cases from a shared underlying platform, using the medallion architecture (bronze/silver/gold) and appropriate serving layers for each workload type. Design and implement the orchestration layer for agentic AI workflows, including agent-to-agent (A2A) communication, multi-step task automation, and event-driven coordination between autonomous agents operating on the data platform. Write and review production-grade PySpark, SQL, and Python code; this role stays in the codebase, not just in design docs. Own performance, scalability, and cost optimization across the Databricks/Azure environment. Team Leadership (Growing Over Time) Directly manage and mentor 3-5 offshore data engineers , setting technical direction, reviewing their code, and unblocking their work. Establish engineering standards, CI/CD practices, and testing/observability norms for the team to follow. As the platform and team grow, take on expanded management scope, with a clear path toward a Data Engineering Manager Cross-Functional & Strategic Partner with Product, Engineering, Security, and M&A/Corp Dev stakeholders to ensure the data platform's architecture supports business growth, including future acquisitions. Establish data governance, lineage, access control (RBAC/Unity Catalog), and compliance practices across a growing, multi-product data estate. Evaluate and integrate new tools (including emerging agentic AI orchestration frameworks) to keep the platform modern and extensible. What You'll Bring 8+ years of experience in data engineering or data architecture, with deep, hands-on You should be someone who still enjoys writing and reviewing code, not just reviewing architecture diagrams. Expert-level, hands-on experience with Databricks ( Delta Lake, Unity Catalog, Workflows/Jobs, cluster/job optimization, MLflow). Strong hands-on experience with the Azure data ecosystem (ADLS Gen2, Azure Data Factory, Azure Synapse Analytics, Azure Functions, Azure DevOps, Key Vault, Event Hub/Event Grid). Expert-level SQL and Python (PySpark); comfortable debugging Spark jobs at a deep level. Experience designing data platforms that serve both transactional and analytical workloads, and that can flexibly onboard new data sources (e.g., from M&A activity or new product lines). Familiarity with agentic AI orchestration concepts and frameworks (e.g., LangChain, LangGraph, AutoGen, or similar) and an interest in designing infrastructure for agent-to-agent (A2A) communication and multi-agent workflows. Prior experience leading or mentoring engineers (formal or informal) with genuine interest in growing into a people-management role over time. Experience working with offshore/distributed engineering teams, including async communication and code review across time zones. Solid understanding of data modeling, medallion architecture, CI/CD for data workflows (Azure DevOps/GitHub Actions), and Infrastructure-as-Code (Terraform/Bicep). Excellent communication skills; able to work directly with cross-functional stakeholders, including Corp Dev/M&A teams, on platform strategy. Nice to Have Databricks Certified Data Engineer Professional or Azure Data Engineer Associate/Expert certification. Experience integrating a data platform after a merger or acquisition or building with future M&A integration in mind. Experience with vector databases (FAISS, Pinecone, Weaviate) and RAG pipelines, in support of agentic AI use cases. Experience with Kafka, Event Hubs, or other streaming technologies for real-time transactional and analytical pipelines. Background in a regulated industry (healthcare, finance) with associated compliance requirements (HIPAA, SOC 2). Managing a Distributed Data Engineering Team You'll be responsible for managing 3-5 offshore data engineers. To give a concrete sense of the caliber and skill profile of the engineers you'd be leading, the team typically brings hands-on experience across: Big Data & Processing: Apache Spark (PySpark), Databricks (Delta Lake), Azure Data Factory, Azure Synapse, Kafka, Event Hub/Event Grid Cloud Platforms: Azure (ADLS, AKS, Azure Functions, Cosmos DB, Azure SQL, API Management), with some AWS/GCP exposure AI/ML & GenAI Tooling: Azure Machine Learning, Azure OpenAI Service, MLflow, LangChain, RAG pipelines, vector search DevOps/MLOps: Azure DevOps, GitHub Actions, Docker, Kubernetes (AKS), Terraform/Bicep, MLflow, Airflow Languages & Frameworks: Python (PySpark, FastAPI, Django/Flask), SQL, Java/Spring Boot, Node.js Monitoring & Observability: Azure Monitor, Application Insights, ELK Stack, Prometheus/Grafana Security & Compliance: Azure AD B2C, Key Vault, OAuth2/JWT, RBAC, HIPAA-ready configurations You'll set the architectural direction and coding standards this team executes against - reviewing their Databricks/PySpark work, guiding their approach to pipeline design, and developing their skills toward platform ownership over time. What We Offer Fully remote work, based anywhere in the U.S. A high-ownership architect role with a clear, structured path to engineering management. Competitive salary + equity/bonus (commensurate with experience and location). Comprehensive health, dental, and vision coverage. 401(k) with company match. Flexible PTO. Home office / equipment stipend. Budget for conferences, certifications, and continued learning. Applicants must have the unrestricted ability to work in the United States (sponsorship will not be offered) Springbrook Software is an Equal Opportunity Employer. Springbrook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need
07/22/2026
Full time
Principal Data Engineer (Path to Data Engineering Manager) Location: Remote - anywhere in the United States Employment Type: Full-Time Reports To: VP of Engineering Team: Will directly manage 3-5 offshore Data Engineers, with growth into a broader data engineering leadership role over time Springbrook Software is the cloud finance and ERP platform trusted by 3,000+ local government agencies across the United States. Our Cirrus platform delivers modern, multi-tenant SaaS solutions spanning finance, payroll, HR, utility billing, property tax, budgeting, permitting, and payments helps communities deliver the responsive, secure, and transparent services citizens expect. We have been named to the GovTech Top 100 for six consecutive years and backed by Five Arrows and Accel-KKR, we are aggressively expanding the Cirrus platform and investing deeply in AI to define the next generation of government technology. About the Role We're hiring a Principal Data Engineer who wants to stay deeply technical while growing into people leadership. This is fundamentally an individual-contributor / architect role and you'll be the primary hands-on builder of our data platform, writing production code in Databricks and Azure on a daily basis. Alongside that, you'll manage and mentor a small team of 3-5 offshore data engineers, giving you a natural runway toward a full-time Data Engineering Manager role as the team and platform scale. You'll be the technical owner of a global data platform that unifies data across 10+ products, supports both transactional and analytical workloads, and is architected from day one to onboard future acquisitions cleanly. You'll also design the platform's orchestration layer to support complex agentic AI workflows, including agent-to-agent (A2A) communication between autonomous systems. What You'll Do Platform Architecture & Hands-On Engineering Architect and build a unified, multi-tenant data platform on Databricks (Delta Lake, Unity Catalog, Workflows, MLflow) and Azure (ADLS Gen2, Azure Data Factory, Synapse, Azure Functions, Event Hub/Event Grid, Key Vault) that integrates data from 10+ product lines into a single source of truth. Design the platform to be growth-ready, with modular ingestion patterns, flexible schema onboarding, and governance structures that let new products or acquired companies plug in without re-architecture. Build and optimize pipelines that serve both transactional (OLTP-adjacent, low-latency) and analytical (OLAP, batch/streaming) use cases from a shared underlying platform, using the medallion architecture (bronze/silver/gold) and appropriate serving layers for each workload type. Design and implement the orchestration layer for agentic AI workflows, including agent-to-agent (A2A) communication, multi-step task automation, and event-driven coordination between autonomous agents operating on the data platform. Write and review production-grade PySpark, SQL, and Python code; this role stays in the codebase, not just in design docs. Own performance, scalability, and cost optimization across the Databricks/Azure environment. Team Leadership (Growing Over Time) Directly manage and mentor 3-5 offshore data engineers , setting technical direction, reviewing their code, and unblocking their work. Establish engineering standards, CI/CD practices, and testing/observability norms for the team to follow. As the platform and team grow, take on expanded management scope, with a clear path toward a Data Engineering Manager Cross-Functional & Strategic Partner with Product, Engineering, Security, and M&A/Corp Dev stakeholders to ensure the data platform's architecture supports business growth, including future acquisitions. Establish data governance, lineage, access control (RBAC/Unity Catalog), and compliance practices across a growing, multi-product data estate. Evaluate and integrate new tools (including emerging agentic AI orchestration frameworks) to keep the platform modern and extensible. What You'll Bring 8+ years of experience in data engineering or data architecture, with deep, hands-on You should be someone who still enjoys writing and reviewing code, not just reviewing architecture diagrams. Expert-level, hands-on experience with Databricks ( Delta Lake, Unity Catalog, Workflows/Jobs, cluster/job optimization, MLflow). Strong hands-on experience with the Azure data ecosystem (ADLS Gen2, Azure Data Factory, Azure Synapse Analytics, Azure Functions, Azure DevOps, Key Vault, Event Hub/Event Grid). Expert-level SQL and Python (PySpark); comfortable debugging Spark jobs at a deep level. Experience designing data platforms that serve both transactional and analytical workloads, and that can flexibly onboard new data sources (e.g., from M&A activity or new product lines). Familiarity with agentic AI orchestration concepts and frameworks (e.g., LangChain, LangGraph, AutoGen, or similar) and an interest in designing infrastructure for agent-to-agent (A2A) communication and multi-agent workflows. Prior experience leading or mentoring engineers (formal or informal) with genuine interest in growing into a people-management role over time. Experience working with offshore/distributed engineering teams, including async communication and code review across time zones. Solid understanding of data modeling, medallion architecture, CI/CD for data workflows (Azure DevOps/GitHub Actions), and Infrastructure-as-Code (Terraform/Bicep). Excellent communication skills; able to work directly with cross-functional stakeholders, including Corp Dev/M&A teams, on platform strategy. Nice to Have Databricks Certified Data Engineer Professional or Azure Data Engineer Associate/Expert certification. Experience integrating a data platform after a merger or acquisition or building with future M&A integration in mind. Experience with vector databases (FAISS, Pinecone, Weaviate) and RAG pipelines, in support of agentic AI use cases. Experience with Kafka, Event Hubs, or other streaming technologies for real-time transactional and analytical pipelines. Background in a regulated industry (healthcare, finance) with associated compliance requirements (HIPAA, SOC 2). Managing a Distributed Data Engineering Team You'll be responsible for managing 3-5 offshore data engineers. To give a concrete sense of the caliber and skill profile of the engineers you'd be leading, the team typically brings hands-on experience across: Big Data & Processing: Apache Spark (PySpark), Databricks (Delta Lake), Azure Data Factory, Azure Synapse, Kafka, Event Hub/Event Grid Cloud Platforms: Azure (ADLS, AKS, Azure Functions, Cosmos DB, Azure SQL, API Management), with some AWS/GCP exposure AI/ML & GenAI Tooling: Azure Machine Learning, Azure OpenAI Service, MLflow, LangChain, RAG pipelines, vector search DevOps/MLOps: Azure DevOps, GitHub Actions, Docker, Kubernetes (AKS), Terraform/Bicep, MLflow, Airflow Languages & Frameworks: Python (PySpark, FastAPI, Django/Flask), SQL, Java/Spring Boot, Node.js Monitoring & Observability: Azure Monitor, Application Insights, ELK Stack, Prometheus/Grafana Security & Compliance: Azure AD B2C, Key Vault, OAuth2/JWT, RBAC, HIPAA-ready configurations You'll set the architectural direction and coding standards this team executes against - reviewing their Databricks/PySpark work, guiding their approach to pipeline design, and developing their skills toward platform ownership over time. What We Offer Fully remote work, based anywhere in the U.S. A high-ownership architect role with a clear, structured path to engineering management. Competitive salary + equity/bonus (commensurate with experience and location). Comprehensive health, dental, and vision coverage. 401(k) with company match. Flexible PTO. Home office / equipment stipend. Budget for conferences, certifications, and continued learning. Applicants must have the unrestricted ability to work in the United States (sponsorship will not be offered) Springbrook Software is an Equal Opportunity Employer. Springbrook does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need
About the Role As a key member of the Customer Experience Strategy team, you will help shape how the organization understands, prioritizes, and improves the end-to-end customer experience. This role sits at the intersection of customer listening, journey strategy, AI-powered insights, and cross-functional influence. Customer experience extends far beyond any single touchpoint or function. From initial awareness and evaluation through onboarding, adoption, support, renewal, and advocacy, every interaction contributes to how customers perceive our brand. In this role, you will build and evolve the mechanisms that help us understand those experiences holistically, identify the moments that matter most, and drive improvements across the entire customer lifecycle. You will be responsible for developing a comprehensive customer listening strategy, leveraging both structured and unstructured customer signals to uncover friction, identify opportunities, and measure customer sentiment at scale. You will create a unified view of the customer experience and help leaders make more informed, customer-centric decisions. Because every team influences the customer experience in some way, this role requires deep partnership across the organization. You will collaborate closely with Product, Customer Success, Support, Marketing, Sales, Operations, and other stakeholders to translate customer signals into coordinated action that improves both customer outcomes and business performance. This is a highly cross-functional role that serves as connective tissue across the organization. Success requires strong analytical skills, customer empathy, executive communication, and the ability to influence stakeholders without direct authority. This role can be based out of one of our US offices or remotely in the US region. In This Role, You Will Customer Listening & Experience Measurement Establish and manage a portfolio of listening posts, including relationship, transactional, and competitive feedback programs, creating a holistic understanding of customer sentiment and experience Identify gaps in customer feedback coverage and implement new listening mechanisms to better understand customer needs, pain points, and emerging opportunities Own the design, administration, reporting, and continuous improvement of customer listening programs and experience measurement frameworks AI-Powered Customer Signals & Experience Insights Develop scalable approaches for combining structured and unstructured customer signals into a unified view of the customer experience Leverage AI, natural language processing, sentiment analysis, and emerging technologies to identify trends, themes, friction points, and root causes across surveys, support interactions, customer conversations, and other feedback channels Build frameworks for detecting early warning signals, emerging customer risks, and opportunities for proactive intervention Utilize GenAI-powered tools to accelerate insight generation, summarize qualitative feedback, and surface meaningful customer patterns at scale Partner with technical and business teams to continuously improve the organization's customer intelligence capabilities Organizational Influence & Systemic CX Improvements Synthesize customer signals across multiple touchpoints and functions to uncover systemic issues that may not be visible within individual teams Analyze customer feedback and experience data to identify key drivers of customer satisfaction, loyalty, retention, and advocacy Translate customer insights into clear, compelling recommendations that influence decision-making and investment priorities across the organization Facilitate cross-functional reviews and action-planning sessions that align stakeholders around customer priorities and drive accountability for improvement Partner across Product, Engineering, Customer Success, Support, Marketing, Sales, Operations, and other teams to prioritize and implement customer experience enhancements Serve as a strategic advocate for the customer by ensuring customer perspectives are embedded into planning, prioritization, and operational decision-making Closed-Loop Feedback & Real-time Customer Action Own and continuously improve the organization's closed-loop feedback strategy, ensuring customers receive timely and meaningful follow-up when concerns are raised Partner with frontline teams to establish and maintain effective customer response processes, within established SLAs, including detractor outreach and service recovery workflows Monitor closed-loop performance and identify systemic issues requiring broader organizational action Ensure customer feedback drives both immediate customer recovery efforts and long-term experience improvements Track the impact of actions taken in response to customer feedback and communicate outcomes to stakeholders Minimum Requirements 6+ years of experience in Customer Experience, Customer Experience Strategy, Customer Insights, Market Research, or a related discipline within a B2B SaaS or enterprise environment Experience designing and operating customer listening programs and translating customer feedback into business action Demonstrated ability to synthesize quantitative and qualitative customer data into actionable insights and recommendations Experience working with customer feedback platforms such as Medallia, Qualtrics, or similar experience management solutions Familiarity with AI-enabled research, text analytics, sentiment analysis, or other approaches for analyzing unstructured customer feedback Experience managing closed-loop feedback programs and customer recovery processes Proven ability to influence stakeholders and drive alignment across complex, cross-functional environments Strong analytical, communication, and storytelling skills, including experience presenting insights to senior leaders and executive audiences Ability to manage multiple priorities and operate effectively in a fast-paced environment Preferred Qualifications Experience applying GenAI, machine learning, or advanced analytics techniques to customer feedback analysis and insight generation Experience building or enhancing customer listening frameworks, feedback taxonomies, or customer intelligence programs Familiarity with customer journey mapping, experience measurement methodologies, and customer lifecycle analysis Understanding of customer experience metrics, benchmarking methodologies, and statistical analysis techniques About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REQ ID:
07/22/2026
Full time
About the Role As a key member of the Customer Experience Strategy team, you will help shape how the organization understands, prioritizes, and improves the end-to-end customer experience. This role sits at the intersection of customer listening, journey strategy, AI-powered insights, and cross-functional influence. Customer experience extends far beyond any single touchpoint or function. From initial awareness and evaluation through onboarding, adoption, support, renewal, and advocacy, every interaction contributes to how customers perceive our brand. In this role, you will build and evolve the mechanisms that help us understand those experiences holistically, identify the moments that matter most, and drive improvements across the entire customer lifecycle. You will be responsible for developing a comprehensive customer listening strategy, leveraging both structured and unstructured customer signals to uncover friction, identify opportunities, and measure customer sentiment at scale. You will create a unified view of the customer experience and help leaders make more informed, customer-centric decisions. Because every team influences the customer experience in some way, this role requires deep partnership across the organization. You will collaborate closely with Product, Customer Success, Support, Marketing, Sales, Operations, and other stakeholders to translate customer signals into coordinated action that improves both customer outcomes and business performance. This is a highly cross-functional role that serves as connective tissue across the organization. Success requires strong analytical skills, customer empathy, executive communication, and the ability to influence stakeholders without direct authority. This role can be based out of one of our US offices or remotely in the US region. In This Role, You Will Customer Listening & Experience Measurement Establish and manage a portfolio of listening posts, including relationship, transactional, and competitive feedback programs, creating a holistic understanding of customer sentiment and experience Identify gaps in customer feedback coverage and implement new listening mechanisms to better understand customer needs, pain points, and emerging opportunities Own the design, administration, reporting, and continuous improvement of customer listening programs and experience measurement frameworks AI-Powered Customer Signals & Experience Insights Develop scalable approaches for combining structured and unstructured customer signals into a unified view of the customer experience Leverage AI, natural language processing, sentiment analysis, and emerging technologies to identify trends, themes, friction points, and root causes across surveys, support interactions, customer conversations, and other feedback channels Build frameworks for detecting early warning signals, emerging customer risks, and opportunities for proactive intervention Utilize GenAI-powered tools to accelerate insight generation, summarize qualitative feedback, and surface meaningful customer patterns at scale Partner with technical and business teams to continuously improve the organization's customer intelligence capabilities Organizational Influence & Systemic CX Improvements Synthesize customer signals across multiple touchpoints and functions to uncover systemic issues that may not be visible within individual teams Analyze customer feedback and experience data to identify key drivers of customer satisfaction, loyalty, retention, and advocacy Translate customer insights into clear, compelling recommendations that influence decision-making and investment priorities across the organization Facilitate cross-functional reviews and action-planning sessions that align stakeholders around customer priorities and drive accountability for improvement Partner across Product, Engineering, Customer Success, Support, Marketing, Sales, Operations, and other teams to prioritize and implement customer experience enhancements Serve as a strategic advocate for the customer by ensuring customer perspectives are embedded into planning, prioritization, and operational decision-making Closed-Loop Feedback & Real-time Customer Action Own and continuously improve the organization's closed-loop feedback strategy, ensuring customers receive timely and meaningful follow-up when concerns are raised Partner with frontline teams to establish and maintain effective customer response processes, within established SLAs, including detractor outreach and service recovery workflows Monitor closed-loop performance and identify systemic issues requiring broader organizational action Ensure customer feedback drives both immediate customer recovery efforts and long-term experience improvements Track the impact of actions taken in response to customer feedback and communicate outcomes to stakeholders Minimum Requirements 6+ years of experience in Customer Experience, Customer Experience Strategy, Customer Insights, Market Research, or a related discipline within a B2B SaaS or enterprise environment Experience designing and operating customer listening programs and translating customer feedback into business action Demonstrated ability to synthesize quantitative and qualitative customer data into actionable insights and recommendations Experience working with customer feedback platforms such as Medallia, Qualtrics, or similar experience management solutions Familiarity with AI-enabled research, text analytics, sentiment analysis, or other approaches for analyzing unstructured customer feedback Experience managing closed-loop feedback programs and customer recovery processes Proven ability to influence stakeholders and drive alignment across complex, cross-functional environments Strong analytical, communication, and storytelling skills, including experience presenting insights to senior leaders and executive audiences Ability to manage multiple priorities and operate effectively in a fast-paced environment Preferred Qualifications Experience applying GenAI, machine learning, or advanced analytics techniques to customer feedback analysis and insight generation Experience building or enhancing customer listening frameworks, feedback taxonomies, or customer intelligence programs Familiarity with customer journey mapping, experience measurement methodologies, and customer lifecycle analysis Understanding of customer experience metrics, benchmarking methodologies, and statistical analysis techniques About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB. To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy , we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB , and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. REQ ID:
As a Senior Integration Engineer for Tokenization, your mission at Marqeta will be to serve as a trusted technical and payments advisor for Marqeta's customers, digging in to provide solutions throughout the customer tokenization life cycle - enabling cardholders to provision payment cards to Apple Pay, Google Pay, and Samsung Pay across mobile and web surfaces. While this role focuses primarily on tokenization APIs, a working knowledge of the core platform - Cards, Users, and Card Products - will greatly improve your chances of success. You will be on the front line communicating directly with customers (particularly our customer's developers, product owners, and project managers) and you will partner with groups within Marqeta's organization. We work Flexible First . This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review here . The Impact You'll Have Ensure key technical stakeholders at customers and prospects deeply understand our platform, what sets it apart, and how to get integrated and live quickly Own the technical implementation of customers onto our platform, including technical advisement, environment configuration, and troubleshooting Become an expert on Marqeta's tokenization APIs, developing and sharing best practices for deploying them Balance the big picture and the details - spotting downstream impacts or "gotchas" before they happen, while also handling precise, hands-on tasks with minimal oversight Troubleshoot collaboratively with customers during integration, guiding them through documentation and diagnosing root causes of errors Serve as a tokenization technical resource for delivery and onboarding teams, and as the "voice of the customer" in external engagements Partner with Product, Engineering, and other cross-functional teams to improve the processes driving customers' technical onboarding journeys Maintain deep, current expertise on Marqeta's product and features, surfacing implementation learnings and customer feedback to Product and Technology Communicate confidently and clearly, balancing best practices, regulatory constraints, and Marqeta's evolving platform capabilities Who You Are 5+ years of experience working with enterprise customers, responsible for technical discussions in a sales engineering, implementation, or technical account management capacity Proficient working with APIs (you don't need to be a developer but you must be comfortable explaining API concepts to our customers) Experience with Bruno or Postman. SQL and Datadog are a plus Ability to understand complex enterprise requirements and communicate technical concepts clearly (verbally & in writing), tailoring recommendations based on customer needs and evolving offerings Ability to identify customer onboarding issues and work cross functionally to develop scalable solutions. Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules Experience in the B2B technology space with a knack for understanding what makes businesses tick and what drives their growth Strong understanding of payments specifically issuing (e.g. tokenization, networks, point-of-sale) Bachelor's Degree preferred, or equivalent combination of education and experience Your Manager Jason Horner - Director, Card Operations Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National : A baseline tier that applies to most of the geographic territory of the United States. Premium : Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus : A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $112,700 - $140,900 Premium: $122,000 - $152,500 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off - take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual "development dollars" to support our people growth and development Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We're one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don't need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta's Values - Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. - Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. - Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. - Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. - Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice . Additional information for California residents can be found here .
07/22/2026
Full time
As a Senior Integration Engineer for Tokenization, your mission at Marqeta will be to serve as a trusted technical and payments advisor for Marqeta's customers, digging in to provide solutions throughout the customer tokenization life cycle - enabling cardholders to provision payment cards to Apple Pay, Google Pay, and Samsung Pay across mobile and web surfaces. While this role focuses primarily on tokenization APIs, a working knowledge of the core platform - Cards, Users, and Card Products - will greatly improve your chances of success. You will be on the front line communicating directly with customers (particularly our customer's developers, product owners, and project managers) and you will partner with groups within Marqeta's organization. We work Flexible First . This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review here . The Impact You'll Have Ensure key technical stakeholders at customers and prospects deeply understand our platform, what sets it apart, and how to get integrated and live quickly Own the technical implementation of customers onto our platform, including technical advisement, environment configuration, and troubleshooting Become an expert on Marqeta's tokenization APIs, developing and sharing best practices for deploying them Balance the big picture and the details - spotting downstream impacts or "gotchas" before they happen, while also handling precise, hands-on tasks with minimal oversight Troubleshoot collaboratively with customers during integration, guiding them through documentation and diagnosing root causes of errors Serve as a tokenization technical resource for delivery and onboarding teams, and as the "voice of the customer" in external engagements Partner with Product, Engineering, and other cross-functional teams to improve the processes driving customers' technical onboarding journeys Maintain deep, current expertise on Marqeta's product and features, surfacing implementation learnings and customer feedback to Product and Technology Communicate confidently and clearly, balancing best practices, regulatory constraints, and Marqeta's evolving platform capabilities Who You Are 5+ years of experience working with enterprise customers, responsible for technical discussions in a sales engineering, implementation, or technical account management capacity Proficient working with APIs (you don't need to be a developer but you must be comfortable explaining API concepts to our customers) Experience with Bruno or Postman. SQL and Datadog are a plus Ability to understand complex enterprise requirements and communicate technical concepts clearly (verbally & in writing), tailoring recommendations based on customer needs and evolving offerings Ability to identify customer onboarding issues and work cross functionally to develop scalable solutions. Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules Experience in the B2B technology space with a knack for understanding what makes businesses tick and what drives their growth Strong understanding of payments specifically issuing (e.g. tokenization, networks, point-of-sale) Bachelor's Degree preferred, or equivalent combination of education and experience Your Manager Jason Horner - Director, Card Operations Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National : A baseline tier that applies to most of the geographic territory of the United States. Premium : Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus : A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $112,700 - $140,900 Premium: $122,000 - $152,500 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off - take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual "development dollars" to support our people growth and development Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We're one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don't need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta's Values - Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. - Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. - Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. - Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. - Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice . Additional information for California residents can be found here .
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb's Legal Department is a global team that will require working with diverse international colleagues around the world. The successful candidate will be someone who is adaptable, collaborative and embodies Airbnb's Core Values. Candidates will be required to approach complex legal issues with a balance for local and global perspectives, while being adaptable to cultural differences and nuances. A genuine and demonstrated interest in Airbnb and a commitment to ethics, integrity and fostering a workplace that emphasizes diversity and belonging is a must. The Community You Will Join: Airbnb's Legal team embodies the company's innovative, forward-thinking spirit. At the frontier of the sharing economy, Airbnb is breaking new ground in matters of policy, law, and government relations. Where some see obstacles, we see the opportunity to find creative, practical solutions, right at the cutting edge. Our adventurous, fast-moving legal team is committed to building a team of talented, collaborative and self-motivated legal professionals across the globe who believe in Airbnb's mission and leading as a 21st century company. The Difference You Will Make: Airbnb is seeking a seasoned commercial lawyer to serve as Counsel, Event Partnerships. Reporting to the Lead Counsel, Event Partnerships, you will be a primary day-to-day legal partner to the teams that plan, produce, and execute Airbnb's most visible event partnerships, from global sports and entertainment sponsorships to athlete and artist experiences, fan activations, and other in-person events. You will draft and negotiate the commercial agreements that bring these partnerships to life, advise on the diverse array of legal issues they raise, help protect Airbnb's rights as a sponsor, and guide business teams through the practical trade-offs of moving quickly and in the public eye. Working closely with the Lead Counsel and partnering across business and legal teams, you will help create and execute impactful partnerships at speed and scale, often managing many high-profile matters at once and against tight deadlines. This role calls for someone who excels as a partner, building trusted relationships and earning the confidence of the teams and counterparts they work with, and as a lawyer, bringing substantive expertise across commercial transactions and the sports, entertainment, marketing, and intellectual property landscape. Success calls for sound judgment, an eagerness to take on increasing responsibility, and a creative, flexible, and client-focused approach, paired with a willingness to learn and an adaptable and curious personality. A Typical Day: Draft, review and negotiate a broad range of commercial agreements behind event partnerships and experiences, including sponsorship, talent, agency, venue, production and vendor agreements, licenses, NDAs, and term sheets, and advise teams on contractual terms. Serve as legal advisor for event sponsorship activations, while collaborating with the broader legal team. Monitor and report rights infringement and ambush marketing under the rights-protection programs of marquee partnerships. Own matters end-to-end, from intake and term sheet through negotiation, execution, and post-execution activations, maintaining trackers and reporting updates to leadership. Navigate cross-border, multi-entity, and localization complexity, working across time zones with international partners. Give business partners and cross-functional stakeholders practical, decisive guidance that balances business goals, legal risk, and company policy. Contribute to high-impact legal and cross-functional projects, including operational improvements, template and process automation, and cross-team education. Champion Airbnb's mission, ethics, and integrity, and its commitment to a diverse, inclusive workplace free of discrimination and harassment. Your Expertise: JD and 6+ years of relevant experience at a company or law firm, focused on commercial transactions, with a track record of independently negotiating complex agreements. In-house experience preferred. Direct experience working within or advising on sports or entertainment industries. Background in advertising and consumer marketing law, with a focus on providing guidance for co-marketing initiatives, promotional activities, communications, consumer protection regulations, and the management of partner intellectual property and assets. Knowledge of copyrights, trademarks, persona and publicity rights, privacy and data protection, cross-border and multi-entity contracting, dispute resolution, litigation, risk allocation, security, tax, insurance, and international legal issues. A creative thinker and practical problem-solver who can find workable paths forward, hold firm on non-negotiables, and structure solutions to achieve objectives. Proven ability to build and maintain strong partnerships across business teams, with legal colleagues, and external counterparts and partners, and to draw on those relationships to negotiate effectively, resolve issues, and reach aligned outcomes. Demonstrated success in managing multiple projects in a fast-paced environment, with the ability to exercise sound judgment, prioritize tasks effectively under strict deadlines while ensuring precision and attention to detail. Excellent organizational, verbal and written communication skills, with the ability to tailor communications to both legal and non-legal audiences. High level of integrity, professionalism, and curiosity, with a genuine desire to grow. Licensed in a U.S. state. A highly developed sense of humor, a willingness to Embrace the Adventure, and genuine excitement for the Airbnb mission. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
07/22/2026
Full time
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. Airbnb's Legal Department is a global team that will require working with diverse international colleagues around the world. The successful candidate will be someone who is adaptable, collaborative and embodies Airbnb's Core Values. Candidates will be required to approach complex legal issues with a balance for local and global perspectives, while being adaptable to cultural differences and nuances. A genuine and demonstrated interest in Airbnb and a commitment to ethics, integrity and fostering a workplace that emphasizes diversity and belonging is a must. The Community You Will Join: Airbnb's Legal team embodies the company's innovative, forward-thinking spirit. At the frontier of the sharing economy, Airbnb is breaking new ground in matters of policy, law, and government relations. Where some see obstacles, we see the opportunity to find creative, practical solutions, right at the cutting edge. Our adventurous, fast-moving legal team is committed to building a team of talented, collaborative and self-motivated legal professionals across the globe who believe in Airbnb's mission and leading as a 21st century company. The Difference You Will Make: Airbnb is seeking a seasoned commercial lawyer to serve as Counsel, Event Partnerships. Reporting to the Lead Counsel, Event Partnerships, you will be a primary day-to-day legal partner to the teams that plan, produce, and execute Airbnb's most visible event partnerships, from global sports and entertainment sponsorships to athlete and artist experiences, fan activations, and other in-person events. You will draft and negotiate the commercial agreements that bring these partnerships to life, advise on the diverse array of legal issues they raise, help protect Airbnb's rights as a sponsor, and guide business teams through the practical trade-offs of moving quickly and in the public eye. Working closely with the Lead Counsel and partnering across business and legal teams, you will help create and execute impactful partnerships at speed and scale, often managing many high-profile matters at once and against tight deadlines. This role calls for someone who excels as a partner, building trusted relationships and earning the confidence of the teams and counterparts they work with, and as a lawyer, bringing substantive expertise across commercial transactions and the sports, entertainment, marketing, and intellectual property landscape. Success calls for sound judgment, an eagerness to take on increasing responsibility, and a creative, flexible, and client-focused approach, paired with a willingness to learn and an adaptable and curious personality. A Typical Day: Draft, review and negotiate a broad range of commercial agreements behind event partnerships and experiences, including sponsorship, talent, agency, venue, production and vendor agreements, licenses, NDAs, and term sheets, and advise teams on contractual terms. Serve as legal advisor for event sponsorship activations, while collaborating with the broader legal team. Monitor and report rights infringement and ambush marketing under the rights-protection programs of marquee partnerships. Own matters end-to-end, from intake and term sheet through negotiation, execution, and post-execution activations, maintaining trackers and reporting updates to leadership. Navigate cross-border, multi-entity, and localization complexity, working across time zones with international partners. Give business partners and cross-functional stakeholders practical, decisive guidance that balances business goals, legal risk, and company policy. Contribute to high-impact legal and cross-functional projects, including operational improvements, template and process automation, and cross-team education. Champion Airbnb's mission, ethics, and integrity, and its commitment to a diverse, inclusive workplace free of discrimination and harassment. Your Expertise: JD and 6+ years of relevant experience at a company or law firm, focused on commercial transactions, with a track record of independently negotiating complex agreements. In-house experience preferred. Direct experience working within or advising on sports or entertainment industries. Background in advertising and consumer marketing law, with a focus on providing guidance for co-marketing initiatives, promotional activities, communications, consumer protection regulations, and the management of partner intellectual property and assets. Knowledge of copyrights, trademarks, persona and publicity rights, privacy and data protection, cross-border and multi-entity contracting, dispute resolution, litigation, risk allocation, security, tax, insurance, and international legal issues. A creative thinker and practical problem-solver who can find workable paths forward, hold firm on non-negotiables, and structure solutions to achieve objectives. Proven ability to build and maintain strong partnerships across business teams, with legal colleagues, and external counterparts and partners, and to draw on those relationships to negotiate effectively, resolve issues, and reach aligned outcomes. Demonstrated success in managing multiple projects in a fast-paced environment, with the ability to exercise sound judgment, prioritize tasks effectively under strict deadlines while ensuring precision and attention to detail. Excellent organizational, verbal and written communication skills, with the ability to tailor communications to both legal and non-legal audiences. High level of integrity, professionalism, and curiosity, with a genuine desire to grow. Licensed in a U.S. state. A highly developed sense of humor, a willingness to Embrace the Adventure, and genuine excitement for the Airbnb mission. Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: . Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack's AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR's impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We're looking for an adaptable and metrics-driven Sr Sales Manager who will train, coach, support and manage a team of salespeople focused on winning new customers in the Enterprise segment of Muck Rack. You should be excited about managing a team working in a fast-paced environment with a diverse range of agency and brand prospects. You'll be a great fit for this role if you have a strong desire to manage a team, are driven to coach and develop talent, are confident and experienced in SaaS sales, and you're collaborative, dedicated to the team, and committed to growing the business sustainably. What you'll do: Manage a team of account executives with responsibility for achieving the team quota, inspiring and energizing them with a winning attitude to achieve ambitious sales goals Oversee pipeline and forecasting with precision using tools like Salesforce, Gong, Outreach, Slack, and Zoom (or similar tools) Outreach, analyzing sales data to identify trends, mitigate risks, and uncover opportunities for improvement Communicate goals, expectations, and feedback clearly and confidently, navigating tough conversations professionally while driving accountability for KPIs Lead regular 1:1s, team meetings, key deal reviews, prospecting blitzes, and other collaborative sessions to foster collaboration and team performance Develop and coach the team on critical sales skills such as discovery, negotiation, deal strategy, and account progression Hire and train new team members to build and sustain a high-performing sales team Execute sales strategy, participate in strategy discussions, and contribute to the development of sales policies and enablement materials Join prospect conversations to support the team and close business as needed Develop deep knowledge of PR software and Muck Rack's fit within the market Own the team's quota without carrying an individual quota How success will be measured in this role: Team goal attainment Team participation rate Team ACV Team Pipeline Generation and Coverage Forecast Accuracy Team adherence to Operating Cadence and Sales Processes Upward and peer feedback, ensuring alignment with values If the details below describe you, you could be a great fit for this role: 6+ years of sales management experience, including at least 2 years of people management at a B2B SaaS organization A track record of leading high-performing teams in B2B sales, especially in Enterprise sales SaaS experience in a full cycle or closing role is required. Team selling is acceptable. A winning attitude: consistently hunting for opportunities, tackling challenges head-on, and inspiring the team to exceed goals while maintaining a high-performance standard Expertise in pipeline management, forecasting, and proficiency with tools like Salesforce, Gong, Outreach, Slack, and Zoom (or similar tools) Strong communication skills to articulate goals, expectations, and feedback to team members and leadership, including leading challenging conversations when necessary in a remote-first environment Adaptable and skilled at tailoring approaches to suit individual team member personalities and styles, fostering personalized growth and motivation Strong coaching abilities with a passion for developing talent and enhancing reps' skills in discovery, negotiation, deal progression, and account strategy Highly detail-oriented and action-focused with experience analyzing sales data to identify trends, risks, and opportunities Proactively incorporate AI tools into day to day work to improve productively and accelerate delivery Interview Overview Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. 30 min interview with a member of our Talent Team A 1 hour zoom interview with the hiring manager Peer interviews with several team members 30-minute Bar Raiser Travel & Team Engagement Expectations This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. Salary In the US, the base salary for this role is between $120,000 and $130,000 with target earnings of $250,000+. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards. Why Muck Rack? Remote Work, Forever Fully distributed team with a permanent remote setup Home office stipend, phone and internet reimbursement, coworking membership Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation Competitive geo-neutral pay in the U.S. Annual reviews to ensure equity and market alignment Standardized bonus or commission structure 401(k) with employer contributions Equity opportunities Health & Wellness Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents 100% premium coverage for individuals on high-deductible plans 24/7 Virtual Care and Employee Assistance Program Employer-funded HSA contributions and other pre-tax benefits Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits 4+ weeks of PTO, plus paid sick and mental health days 13 paid holidays with the option to swap for personal days Up to 16 weeks of fully paid parental leave Learning and Development Transparent pathways for internal mobility and promotion Bi-annual performance reviews, team workshops, and leadership training Unlimited access to Coursera and O'Reilly 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture Commitment to equity and valuing diverse perspectives Agile, founder-led company focused on collaboration and innovation Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack's HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack . click apply for full job details
07/22/2026
Full time
Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack's AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR's impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We're looking for an adaptable and metrics-driven Sr Sales Manager who will train, coach, support and manage a team of salespeople focused on winning new customers in the Enterprise segment of Muck Rack. You should be excited about managing a team working in a fast-paced environment with a diverse range of agency and brand prospects. You'll be a great fit for this role if you have a strong desire to manage a team, are driven to coach and develop talent, are confident and experienced in SaaS sales, and you're collaborative, dedicated to the team, and committed to growing the business sustainably. What you'll do: Manage a team of account executives with responsibility for achieving the team quota, inspiring and energizing them with a winning attitude to achieve ambitious sales goals Oversee pipeline and forecasting with precision using tools like Salesforce, Gong, Outreach, Slack, and Zoom (or similar tools) Outreach, analyzing sales data to identify trends, mitigate risks, and uncover opportunities for improvement Communicate goals, expectations, and feedback clearly and confidently, navigating tough conversations professionally while driving accountability for KPIs Lead regular 1:1s, team meetings, key deal reviews, prospecting blitzes, and other collaborative sessions to foster collaboration and team performance Develop and coach the team on critical sales skills such as discovery, negotiation, deal strategy, and account progression Hire and train new team members to build and sustain a high-performing sales team Execute sales strategy, participate in strategy discussions, and contribute to the development of sales policies and enablement materials Join prospect conversations to support the team and close business as needed Develop deep knowledge of PR software and Muck Rack's fit within the market Own the team's quota without carrying an individual quota How success will be measured in this role: Team goal attainment Team participation rate Team ACV Team Pipeline Generation and Coverage Forecast Accuracy Team adherence to Operating Cadence and Sales Processes Upward and peer feedback, ensuring alignment with values If the details below describe you, you could be a great fit for this role: 6+ years of sales management experience, including at least 2 years of people management at a B2B SaaS organization A track record of leading high-performing teams in B2B sales, especially in Enterprise sales SaaS experience in a full cycle or closing role is required. Team selling is acceptable. A winning attitude: consistently hunting for opportunities, tackling challenges head-on, and inspiring the team to exceed goals while maintaining a high-performance standard Expertise in pipeline management, forecasting, and proficiency with tools like Salesforce, Gong, Outreach, Slack, and Zoom (or similar tools) Strong communication skills to articulate goals, expectations, and feedback to team members and leadership, including leading challenging conversations when necessary in a remote-first environment Adaptable and skilled at tailoring approaches to suit individual team member personalities and styles, fostering personalized growth and motivation Strong coaching abilities with a passion for developing talent and enhancing reps' skills in discovery, negotiation, deal progression, and account strategy Highly detail-oriented and action-focused with experience analyzing sales data to identify trends, risks, and opportunities Proactively incorporate AI tools into day to day work to improve productively and accelerate delivery Interview Overview Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. 30 min interview with a member of our Talent Team A 1 hour zoom interview with the hiring manager Peer interviews with several team members 30-minute Bar Raiser Travel & Team Engagement Expectations This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. Salary In the US, the base salary for this role is between $120,000 and $130,000 with target earnings of $250,000+. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. For all other countries, we have competitive pay bands based on market standards. Why Muck Rack? Remote Work, Forever Fully distributed team with a permanent remote setup Home office stipend, phone and internet reimbursement, coworking membership Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation Competitive geo-neutral pay in the U.S. Annual reviews to ensure equity and market alignment Standardized bonus or commission structure 401(k) with employer contributions Equity opportunities Health & Wellness Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents 100% premium coverage for individuals on high-deductible plans 24/7 Virtual Care and Employee Assistance Program Employer-funded HSA contributions and other pre-tax benefits Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits 4+ weeks of PTO, plus paid sick and mental health days 13 paid holidays with the option to swap for personal days Up to 16 weeks of fully paid parental leave Learning and Development Transparent pathways for internal mobility and promotion Bi-annual performance reviews, team workshops, and leadership training Unlimited access to Coursera and O'Reilly 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture Commitment to equity and valuing diverse perspectives Agile, founder-led company focused on collaboration and innovation Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack's HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack . click apply for full job details
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world's biggest brands. Time Zone CST/MST/PST - CST/MST Preferred About the Role The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements. The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization. What You'll Do Provide input to the writing of proposals and Statements of Work Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.) Assist with assessment and design of solutions Assist with Veeam Software solution implementation effort estimation Assist with post-installation issues Create white papers, solutions guides, best practices, custom documentation, etc. Deliver onsite knowledge transfer on Veeam Software solutions Assist in the selling of Professional Services Document configuration and completed activities Analyze installed environments and guide optimal Veeam Software configurations Facilitate communication between client and Veeam support Identify additional needs within the client's environment that can be resolved with Veeam Software solutions Provide input for improvement of process and documentation Overnight travel to meet company goals and objectives Perform other duties, as assigned What You'll Bring VMware VCP, Microsoft MCSE or equivalent experience Prince 2, ITIL, PMP, or equivalent experience Bachelor's Degree in technology required (A combination of education and experience will be considered) Hands-on experience with Veeam's Core products Proven Consulting and Project Management experience Excellent communication, interpersonal and relationship-building skills Responsible for understanding customer needs and architecting an appropriate solution. Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated Technologies. Significant experience and understanding of virtualization technologies such as VMware and Hyper-V Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.) Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services) Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.) Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.) Experience with Data Management, Data Protection, Data Analytics Extensive experience with Data Center, Business Continuity and Operating Systems A proven track record of success (Attitude, Competency, Activity Levels) Experience successfully managing multiple simultaneous projects and accounts Working knowledge of Cloud technologies, capabilities, and protocols Fluent in English Quarterly travel to customer What you'll get Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents Medical, dental, and vision coverage starting on your first day Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program 401(k) retirement plan with company matching contributions Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time AirVet: 24/7 virtual veterinary care at no cost Legal services, identity protection, and supplemental health insurance options Tax-advantaged spending accounts for healthcare, dependent care, and commuting Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning Compensation Transparency Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range. In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off. U.S. Geographic Zones & Compensation Ranges (TTC / OTE) Zone 1: San Francisco Bay Area, New York City Boroughs $167,400 - $310,900 USD Zone 2: Washington, California (excluding San Francisco Bay Area) $153,500 - $285,000 USD Zone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona $139,500 - $259,000 USD Zone 4: All other US locations $121,400 - $225,300 USD Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice , which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.
07/22/2026
Full time
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world's biggest brands. Time Zone CST/MST/PST - CST/MST Preferred About the Role The Technical Account manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements. The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization. What You'll Do Provide input to the writing of proposals and Statements of Work Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.) Assist with assessment and design of solutions Assist with Veeam Software solution implementation effort estimation Assist with post-installation issues Create white papers, solutions guides, best practices, custom documentation, etc. Deliver onsite knowledge transfer on Veeam Software solutions Assist in the selling of Professional Services Document configuration and completed activities Analyze installed environments and guide optimal Veeam Software configurations Facilitate communication between client and Veeam support Identify additional needs within the client's environment that can be resolved with Veeam Software solutions Provide input for improvement of process and documentation Overnight travel to meet company goals and objectives Perform other duties, as assigned What You'll Bring VMware VCP, Microsoft MCSE or equivalent experience Prince 2, ITIL, PMP, or equivalent experience Bachelor's Degree in technology required (A combination of education and experience will be considered) Hands-on experience with Veeam's Core products Proven Consulting and Project Management experience Excellent communication, interpersonal and relationship-building skills Responsible for understanding customer needs and architecting an appropriate solution. Focuses on developing deep technical knowledge of VEEAM solutions and a broad range of associated Technologies. Significant experience and understanding of virtualization technologies such as VMware and Hyper-V Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.) Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services) Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.) Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.) Experience with Data Management, Data Protection, Data Analytics Extensive experience with Data Center, Business Continuity and Operating Systems A proven track record of success (Attitude, Competency, Activity Levels) Experience successfully managing multiple simultaneous projects and accounts Working knowledge of Cloud technologies, capabilities, and protocols Fluent in English Quarterly travel to customer What you'll get Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents Medical, dental, and vision coverage starting on your first day Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program 401(k) retirement plan with company matching contributions Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time AirVet: 24/7 virtual veterinary care at no cost Legal services, identity protection, and supplemental health insurance options Tax-advantaged spending accounts for healthcare, dependent care, and commuting Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O'Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning Compensation Transparency Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range. In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off. U.S. Geographic Zones & Compensation Ranges (TTC / OTE) Zone 1: San Francisco Bay Area, New York City Boroughs $167,400 - $310,900 USD Zone 2: Washington, California (excluding San Francisco Bay Area) $153,500 - $285,000 USD Zone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona $139,500 - $259,000 USD Zone 4: All other US locations $121,400 - $225,300 USD Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice , which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing. By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.
As a Senior Integration Engineer for Tokenization, your mission at Marqeta will be to serve as a trusted technical and payments advisor for Marqeta's customers, digging in to provide solutions throughout the customer tokenization life cycle - enabling cardholders to provision payment cards to Apple Pay, Google Pay, and Samsung Pay across mobile and web surfaces. While this role focuses primarily on tokenization APIs, a working knowledge of the core platform - Cards, Users, and Card Products - will greatly improve your chances of success. You will be on the front line communicating directly with customers (particularly our customer's developers, product owners, and project managers) and you will partner with groups within Marqeta's organization. We work Flexible First . This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review here . The Impact You'll Have Ensure key technical stakeholders at customers and prospects deeply understand our platform, what sets it apart, and how to get integrated and live quickly Own the technical implementation of customers onto our platform, including technical advisement, environment configuration, and troubleshooting Become an expert on Marqeta's tokenization APIs, developing and sharing best practices for deploying them Balance the big picture and the details - spotting downstream impacts or "gotchas" before they happen, while also handling precise, hands-on tasks with minimal oversight Troubleshoot collaboratively with customers during integration, guiding them through documentation and diagnosing root causes of errors Serve as a tokenization technical resource for delivery and onboarding teams, and as the "voice of the customer" in external engagements Partner with Product, Engineering, and other cross-functional teams to improve the processes driving customers' technical onboarding journeys Maintain deep, current expertise on Marqeta's product and features, surfacing implementation learnings and customer feedback to Product and Technology Communicate confidently and clearly, balancing best practices, regulatory constraints, and Marqeta's evolving platform capabilities Who You Are 5+ years of experience working with enterprise customers, responsible for technical discussions in a sales engineering, implementation, or technical account management capacity Proficient working with APIs (you don't need to be a developer but you must be comfortable explaining API concepts to our customers) Experience with Bruno or Postman. SQL and Datadog are a plus Ability to understand complex enterprise requirements and communicate technical concepts clearly (verbally & in writing), tailoring recommendations based on customer needs and evolving offerings Ability to identify customer onboarding issues and work cross functionally to develop scalable solutions. Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules Experience in the B2B technology space with a knack for understanding what makes businesses tick and what drives their growth Strong understanding of payments specifically issuing (e.g. tokenization, networks, point-of-sale) Bachelor's Degree preferred, or equivalent combination of education and experience Your Manager Jason Horner - Director, Card Operations Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National : A baseline tier that applies to most of the geographic territory of the United States. Premium : Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus : A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $112,700 - $140,900 Premium: $122,000 - $152,500 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off - take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual "development dollars" to support our people growth and development Through Flex First, the freedom to live and work wherever you and your family thrive
07/22/2026
Full time
As a Senior Integration Engineer for Tokenization, your mission at Marqeta will be to serve as a trusted technical and payments advisor for Marqeta's customers, digging in to provide solutions throughout the customer tokenization life cycle - enabling cardholders to provision payment cards to Apple Pay, Google Pay, and Samsung Pay across mobile and web surfaces. While this role focuses primarily on tokenization APIs, a working knowledge of the core platform - Cards, Users, and Card Products - will greatly improve your chances of success. You will be on the front line communicating directly with customers (particularly our customer's developers, product owners, and project managers) and you will partner with groups within Marqeta's organization. We work Flexible First . This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review here . The Impact You'll Have Ensure key technical stakeholders at customers and prospects deeply understand our platform, what sets it apart, and how to get integrated and live quickly Own the technical implementation of customers onto our platform, including technical advisement, environment configuration, and troubleshooting Become an expert on Marqeta's tokenization APIs, developing and sharing best practices for deploying them Balance the big picture and the details - spotting downstream impacts or "gotchas" before they happen, while also handling precise, hands-on tasks with minimal oversight Troubleshoot collaboratively with customers during integration, guiding them through documentation and diagnosing root causes of errors Serve as a tokenization technical resource for delivery and onboarding teams, and as the "voice of the customer" in external engagements Partner with Product, Engineering, and other cross-functional teams to improve the processes driving customers' technical onboarding journeys Maintain deep, current expertise on Marqeta's product and features, surfacing implementation learnings and customer feedback to Product and Technology Communicate confidently and clearly, balancing best practices, regulatory constraints, and Marqeta's evolving platform capabilities Who You Are 5+ years of experience working with enterprise customers, responsible for technical discussions in a sales engineering, implementation, or technical account management capacity Proficient working with APIs (you don't need to be a developer but you must be comfortable explaining API concepts to our customers) Experience with Bruno or Postman. SQL and Datadog are a plus Ability to understand complex enterprise requirements and communicate technical concepts clearly (verbally & in writing), tailoring recommendations based on customer needs and evolving offerings Ability to identify customer onboarding issues and work cross functionally to develop scalable solutions. Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules Experience in the B2B technology space with a knack for understanding what makes businesses tick and what drives their growth Strong understanding of payments specifically issuing (e.g. tokenization, networks, point-of-sale) Bachelor's Degree preferred, or equivalent combination of education and experience Your Manager Jason Horner - Director, Card Operations Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: National : A baseline tier that applies to most of the geographic territory of the United States. Premium : Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA Premium Plus : A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit this page or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: National: $112,700 - $140,900 Premium: $122,000 - $152,500 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers Multiple health insurance options Flexible time off - take what you need Retirement savings program with company contribution and after tax contributions Equity in a publicly-traded company and an Employee Stock Purchase Program Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave Free therapy sessions, financial and professional coaching, and legal advice Monthly stipend to support our remote work model Annual "development dollars" to support our people growth and development Through Flex First, the freedom to live and work wherever you and your family thrive
Job Title: Project Manager Location: Atlanta, GA, New York, NY, or Remote US Exemption Status: Full-time, Exempt Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need. With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care. Job Summary: Impiricus is seeking an experienced Project Manager to join our DocUpdate team and own project execution across one of our fastest-growing product lines. This role will serve as the central point of coordination across multiple cross-functional initiatives, ensuring projects stay organized, aligned, and moving forward in a fast-paced environment. As the primary Project Manager for DocUpdate, you will act as the "air traffic controller" for several concurrent workstreams, partnering closely with Product, Engineering, Legal, Operations, Finance, and Concierge teams to drive execution from planning through delivery. This is an ideal opportunity for someone who thrives in ambiguity, enjoys bringing structure to complex initiatives, and takes pride in proactively solving problems before they become roadblocks. We're looking for someone who operates with a high degree of ownership, enjoys working across teams, and is excited to build scalable project management processes as the organization continues to grow. Responsibilities Project Leadership & Execution Own end-to-end project management across multiple DocUpdate initiatives, ensuring projects remain on schedule and key stakeholders stay aligned. Coordinate multiple concurrent workstreams, balancing competing priorities while proactively identifying risks, dependencies, and blockers. Develop and maintain detailed project plans, timelines, milestones, and status reporting for cross-functional initiatives. Drive projects from planning through execution with minimal oversight while ensuring accountability across teams. Facilitate project meetings, document action items, and ensure timely follow-up on deliverables. Cross-Functional Collaboration Partner closely with Product, Engineering, Legal, Operations, Finance, Concierge, and other internal stakeholders to successfully deliver complex initiatives. Serve as the primary point of coordination across departments, ensuring teams remain aligned on priorities and project timelines. Navigate changing priorities and evolving requirements while maintaining momentum across projects. Build strong working relationships across the organization and communicate project status clearly to leadership. Process Improvement Introduce structure and scalable project management practices that improve execution and visibility across the organization. Recommend and implement project management tools and best practices that support team efficiency. Identify opportunities to improve workflows, reduce bottlenecks, and increase cross-functional collaboration. Help establish the foundation for a growing project management function as the DocUpdate team continues to scale. Education & Experience Bachelor's degree or equivalent professional experience. PMP Certification (required). 3+ years of corporate project management experience with demonstrated ownership of complex, cross-functional initiatives. Proven ability to independently lead projects with minimal oversight while driving alignment across multiple stakeholders. Experience managing projects involving Product, Engineering, Legal, Operations, Finance, or similarly cross-functional teams. Strong organizational skills with the ability to manage multiple priorities in a fast-paced, rapidly evolving environment. Excellent written and verbal communication skills with the ability to influence and build relationships across all levels of an organization. Experience using modern project management platforms such as Asana, Jira, Smartsheet, ClickUp, or similar. Preferred Experience working in a startup or high-growth environment. Experience within healthcare, health technology, or regulated industries. Familiarity with healthcare compliance frameworks such as HIPAA, SOC 2, or similar regulatory environments. Demonstrated ability to build structure and processes in environments with evolving priorities. Entrepreneurial mindset with a track record of taking initiative, solving problems proactively, and stepping outside traditional role boundaries when needed. Compensation and Benefits The base salary range for this role is $100,000 - $135,000 Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth. Important Notice To protect candidates, please note that all communication from our team will come directly from email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to Benefits Impiricus focuses on taking care of our teammates' professional and personal growth and well-being. Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy - recharge your batteries your way Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you're close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. 401(k): Save for your future with tax advantages (and company match!) Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
07/22/2026
Full time
Job Title: Project Manager Location: Atlanta, GA, New York, NY, or Remote US Exemption Status: Full-time, Exempt Who We Are Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need. With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care. Job Summary: Impiricus is seeking an experienced Project Manager to join our DocUpdate team and own project execution across one of our fastest-growing product lines. This role will serve as the central point of coordination across multiple cross-functional initiatives, ensuring projects stay organized, aligned, and moving forward in a fast-paced environment. As the primary Project Manager for DocUpdate, you will act as the "air traffic controller" for several concurrent workstreams, partnering closely with Product, Engineering, Legal, Operations, Finance, and Concierge teams to drive execution from planning through delivery. This is an ideal opportunity for someone who thrives in ambiguity, enjoys bringing structure to complex initiatives, and takes pride in proactively solving problems before they become roadblocks. We're looking for someone who operates with a high degree of ownership, enjoys working across teams, and is excited to build scalable project management processes as the organization continues to grow. Responsibilities Project Leadership & Execution Own end-to-end project management across multiple DocUpdate initiatives, ensuring projects remain on schedule and key stakeholders stay aligned. Coordinate multiple concurrent workstreams, balancing competing priorities while proactively identifying risks, dependencies, and blockers. Develop and maintain detailed project plans, timelines, milestones, and status reporting for cross-functional initiatives. Drive projects from planning through execution with minimal oversight while ensuring accountability across teams. Facilitate project meetings, document action items, and ensure timely follow-up on deliverables. Cross-Functional Collaboration Partner closely with Product, Engineering, Legal, Operations, Finance, Concierge, and other internal stakeholders to successfully deliver complex initiatives. Serve as the primary point of coordination across departments, ensuring teams remain aligned on priorities and project timelines. Navigate changing priorities and evolving requirements while maintaining momentum across projects. Build strong working relationships across the organization and communicate project status clearly to leadership. Process Improvement Introduce structure and scalable project management practices that improve execution and visibility across the organization. Recommend and implement project management tools and best practices that support team efficiency. Identify opportunities to improve workflows, reduce bottlenecks, and increase cross-functional collaboration. Help establish the foundation for a growing project management function as the DocUpdate team continues to scale. Education & Experience Bachelor's degree or equivalent professional experience. PMP Certification (required). 3+ years of corporate project management experience with demonstrated ownership of complex, cross-functional initiatives. Proven ability to independently lead projects with minimal oversight while driving alignment across multiple stakeholders. Experience managing projects involving Product, Engineering, Legal, Operations, Finance, or similarly cross-functional teams. Strong organizational skills with the ability to manage multiple priorities in a fast-paced, rapidly evolving environment. Excellent written and verbal communication skills with the ability to influence and build relationships across all levels of an organization. Experience using modern project management platforms such as Asana, Jira, Smartsheet, ClickUp, or similar. Preferred Experience working in a startup or high-growth environment. Experience within healthcare, health technology, or regulated industries. Familiarity with healthcare compliance frameworks such as HIPAA, SOC 2, or similar regulatory environments. Demonstrated ability to build structure and processes in environments with evolving priorities. Entrepreneurial mindset with a track record of taking initiative, solving problems proactively, and stepping outside traditional role boundaries when needed. Compensation and Benefits The base salary range for this role is $100,000 - $135,000 Where you land within the range will reflect your skills, experience, and location, while keeping team parity in mind and leaving room for future growth. Important Notice To protect candidates, please note that all communication from our team will come directly from email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to Benefits Impiricus focuses on taking care of our teammates' professional and personal growth and well-being. Healthcare: Medical, dental, and vision coverage for you and your dependents + on-demand healthcare concierge HSA, FSA & DCFSA: Pre-tax savings options for healthcare and dependent care, with monthly employer contributions to HSA (if enrolled in a high-deductible plan) Coverage & Protection: 100% paid short- and long-term disability, plus life and AD&D insurance Flexible Time Off: Take the time you need with a flexible vacation policy - recharge your batteries your way Parental Leave: 12 weeks of paid leave to spend time with your newborn, adopted, or foster child (available after 6 months) Your Work, Your Way: If you're close to an office, we encourage spending some time in-person to collaborate and connect. If not, remote is always an option. 401(k): Save for your future with tax advantages (and company match!) Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit . How This Role Makes a Difference By joining our team as a Senior Manager, A ccounting you will be a key member of the accounting team reporting directly to the Senior Director, Accounting . Your key responsibilities will include ensuring accurate and timely financial reporting, coordinating audits, and maintaining strong internal controls to support a fast-paced company. How You'll Make An Impact General Ledger, Consolidation & Month-End Close: Oversee and support day-to-day accounting operations, including general ledger activities, balance sheet reconciliations, intercompany and subsidiary transactions, multi-entity consolidation, and timely month-end and period-end close processes. Manage and support team members through the monthly close cycle to ensure accurate, complete, and timely financial results. Technical Accounting & Accounting Policy Support: Provide technical accounting support and assist with accounting determinations, which may include, but are not limited to, revenue recognition, lease accounting, equity-related accounting, stock-based compensation, consolidation, intercompany transactions, and other complex accounting areas. Partner cross-functionally to review contracts, transactions, and accounting treatments and help maintain accounting policies. Financial Reporting, Compliance & Internal Controls: Support accurate financial reporting and compliance with applicable accounting standards, company policies, and internal controls. Assist with the preparation and review of financial schedules, supporting documentation, and management reporting. Process Optimization & Team Leadership: Identify and execute process improvement opportunities to improve the efficiency, accuracy, and scalability of accounting operations and financial reporting. Standardize accounting procedures and documentation while coaching, developing, and supporting accounting team members. Audit, Tax & External Reporting Support: Partner with accounting leadership and external advisors to support annual audits, tax filings, technical requests, and other external reporting or compliance requirements. Coordinate audit support and ensure timely preparation of requested documentation. Cross-Functional Collaboration & Process Improvement: Coordinate with management and cross-functional teams to support accounting policy compliance, financial reporting needs, and special projects. Partner with internal stakeholders to identify and implement process improvements that increase efficiency, accuracy, scalability, and consistency across accounting and finance workflows. The Expertise Required Experience with multi-entity and international consolidations, including overseas entities, intercompany transactions, and foreign currency considerations, is strongly preferred. Advanced Excel skills are required; experience with financial reporting and consolidation tools is preferred. Prior managerial or supervisory experience is strongly preferred, with the ability to coach, develop, and review the work of accounting team members. Excellent verbal and written communication skills, with the ability to partner cross-functionally and communicate accounting matters clearly. Strong work ethic and willingness to put in the additional effort needed to meet deadlines and support business priorities. Strong attention to detail, organizational skills, and ability to manage multiple priorities and deadlines. Certifications/Licenses, Education, and Experience Minimum Education: 8+ years of progressive accounting experience, including experience in a fast-paced, dynamic environment CPA or equivalent strongly preferred. Minimum Experience: Experience with NetSuite or a comparable large ERP system is required. Strong understanding of month-end close, reconciliations, financial reporting, and internal controls is required. How We Work Together Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected pay range for this role is $130,000 - $180,000 USD per year for full time team members. Benefits & Perks (US Full Time Employees) Paid Time Off (PTO) and Company Paid Holidays 100% Employer paid medical, dental, and vision insurance plan options Health Savings Account and Flexible Spending Accounts Bi-weekly HSA employer contribution Company paid Short-Term Disability and Long-Term Disability 401(k) Retirement Plan, with Company Match Mandatory Employer Disclosures Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29-38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to:
07/22/2026
Full time
About Care Access Care Access is working to make the future of health better for all. With hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care. We are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need, and contribute to the medical breakthroughs of tomorrow. With programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all. To learn more about Care Access, visit . How This Role Makes a Difference By joining our team as a Senior Manager, A ccounting you will be a key member of the accounting team reporting directly to the Senior Director, Accounting . Your key responsibilities will include ensuring accurate and timely financial reporting, coordinating audits, and maintaining strong internal controls to support a fast-paced company. How You'll Make An Impact General Ledger, Consolidation & Month-End Close: Oversee and support day-to-day accounting operations, including general ledger activities, balance sheet reconciliations, intercompany and subsidiary transactions, multi-entity consolidation, and timely month-end and period-end close processes. Manage and support team members through the monthly close cycle to ensure accurate, complete, and timely financial results. Technical Accounting & Accounting Policy Support: Provide technical accounting support and assist with accounting determinations, which may include, but are not limited to, revenue recognition, lease accounting, equity-related accounting, stock-based compensation, consolidation, intercompany transactions, and other complex accounting areas. Partner cross-functionally to review contracts, transactions, and accounting treatments and help maintain accounting policies. Financial Reporting, Compliance & Internal Controls: Support accurate financial reporting and compliance with applicable accounting standards, company policies, and internal controls. Assist with the preparation and review of financial schedules, supporting documentation, and management reporting. Process Optimization & Team Leadership: Identify and execute process improvement opportunities to improve the efficiency, accuracy, and scalability of accounting operations and financial reporting. Standardize accounting procedures and documentation while coaching, developing, and supporting accounting team members. Audit, Tax & External Reporting Support: Partner with accounting leadership and external advisors to support annual audits, tax filings, technical requests, and other external reporting or compliance requirements. Coordinate audit support and ensure timely preparation of requested documentation. Cross-Functional Collaboration & Process Improvement: Coordinate with management and cross-functional teams to support accounting policy compliance, financial reporting needs, and special projects. Partner with internal stakeholders to identify and implement process improvements that increase efficiency, accuracy, scalability, and consistency across accounting and finance workflows. The Expertise Required Experience with multi-entity and international consolidations, including overseas entities, intercompany transactions, and foreign currency considerations, is strongly preferred. Advanced Excel skills are required; experience with financial reporting and consolidation tools is preferred. Prior managerial or supervisory experience is strongly preferred, with the ability to coach, develop, and review the work of accounting team members. Excellent verbal and written communication skills, with the ability to partner cross-functionally and communicate accounting matters clearly. Strong work ethic and willingness to put in the additional effort needed to meet deadlines and support business priorities. Strong attention to detail, organizational skills, and ability to manage multiple priorities and deadlines. Certifications/Licenses, Education, and Experience Minimum Education: 8+ years of progressive accounting experience, including experience in a fast-paced, dynamic environment CPA or equivalent strongly preferred. Minimum Experience: Experience with NetSuite or a comparable large ERP system is required. Strong understanding of month-end close, reconciliations, financial reporting, and internal controls is required. How We Work Together Location: Remote within the United States. This role requires 100% of work to be performed in a remote office environment. Travel: This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role. Physical demands associated with this position Include: The ability to use keyboards and other computer equipment. The expected pay range for this role is $130,000 - $180,000 USD per year for full time team members. Benefits & Perks (US Full Time Employees) Paid Time Off (PTO) and Company Paid Holidays 100% Employer paid medical, dental, and vision insurance plan options Health Savings Account and Flexible Spending Accounts Bi-weekly HSA employer contribution Company paid Short-Term Disability and Long-Term Disability 401(k) Retirement Plan, with Company Match Mandatory Employer Disclosures Notice to Illinois applicants: Applicants are not obligated to disclose expunged juvenile records or adjudication, arrest, or conviction. Notice to Connecticut applicants: Care Access may require applicants to submit to a urinalysis drug test in connection with an application for employment. Notice to Arizona, Georgia, Indiana, and North Dakota applicants: Care Access complies with applicable laws prohibiting smoking in and around places of employment. Notice to Massachusetts applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Notice to Rhode Island applicants: Care Access complies with Rhode Island law prohibiting smoking in enclosed areas within places of employment. Care Access is also subject to is subject to Chapters 29-38 of Title 28 of the Rhode Island General Laws. Notice to Maryland applicants: UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100. Diversity & Inclusion We work with and serve people from diverse cultures and communities around the world. We are stronger and better when we build a team representing the communities we support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to, and will not be discriminated against on the basis of, race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Care Access is unable to sponsor work visas at this time. If you need an accommodation to apply for a role with Care Access, please reach out to:
SmarterDx is transforming how health systems use clinical AI to capture the full value of patient care delivered. Built by physician-data scientists and trained on clinically-validated EHR data, our clinical AI platform interprets the nuances behind every patient story and makes clinically-sound recommendations for revenue cycle teams - helping hospitals recover earned revenue, improve quality metrics, reduce denials, and streamline revenue cycle operations. As a Smartian, you'll help build technology that makes healthcare more accurate, sustainable, and effective for everyone. Learn more at . Group Product Manager, SmarterDenials Role We're looking for a Group Product Manager to own, shape, and scale SmarterDenials - a game-changing AI solution supporting hospitals to appeal their denials more quickly for improved financial outcomes. In this role, you'll lead the evolution of the core SmarterDenials platform while actively supporting the expansion of our broader denials product line. You'll deeply understand user workflows, refine platform capabilities, and ruthlessly prioritize initiatives that deliver measurable business outcomes. You'll collaborate with engineering, data science, design, and client success leadership to scale the existing product - and work cross-functionally to help stand up adjacent products within the denials space. Reporting to the Director of Product, you'll have the autonomy to execute while staying aligned on market trends and growth strategy. This role is fully remote within the US What You'll Do Own and drive the product vision and roadmap for the SmarterDenials teams - Appeal Writer, Management, and expansions - prioritizing initiatives that drive measurable clinical and commercial outcomes. Hire, coach, and develop a team of Product Managers, raising the bar on craft, customer empathy, and execution across the group. Deeply understand the SmarterDx user and buyer market, including payer behavior, denial patterns, and RCM workflows. Engage customers to gather feedback, identify friction points, and surface opportunities for high-impact product improvements. Define, track, and report on key success metrics to measure product performance, adoption, and business impact. Support PMs leading a cross-functional team of engineers, data scientists, and designers through the full product development lifecycle. What You Bring 5+ years of product management experience, with at least 1-2+ years in a management role A track record of scaling an established product while also contributing to new product development or 0-to-1 initiatives. 3+ years of experience in healthtech, ideally in RCM, denials management, coding, or B2B clinical workflows. Strong cross-functional collaboration skills across engineering, data science, and UX - you know how to lead without authority. Experience managing both external customers and internal stakeholders (Customer Success, Implementations, Sales). Excellent written and verbal communication; you can distill complexity into crisp narratives for both technical and executive audiences. Nice To Haves Experience with payer-specific denial logic, appeal workflows, or coding/clinical documentation products. Background in software engineering, data engineering, or a quantitative field. Proficiency in SQL or comfort with data analysis tools. Experience launching a net-new product at a growth-stage healthtech company. Compensation $185K to $215K salary Benefits Medical, Dental & Vision - Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan. Paid Parental Leave - Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents. Remote-First Team - Work from anywhere in the U.S. Unlimited PTO & 10 Holidays - So you can relax and recharge. 401(k) with Traditional & Roth Options - Tax-advantaged retirement savings through Fidelity with a 4% match. Minimal Bureaucracy - A fast-moving, high-impact environment where you can focus on what matters. Incredible Teammates! - Work alongside smart, supportive, and mission-driven colleagues.
07/22/2026
Full time
SmarterDx is transforming how health systems use clinical AI to capture the full value of patient care delivered. Built by physician-data scientists and trained on clinically-validated EHR data, our clinical AI platform interprets the nuances behind every patient story and makes clinically-sound recommendations for revenue cycle teams - helping hospitals recover earned revenue, improve quality metrics, reduce denials, and streamline revenue cycle operations. As a Smartian, you'll help build technology that makes healthcare more accurate, sustainable, and effective for everyone. Learn more at . Group Product Manager, SmarterDenials Role We're looking for a Group Product Manager to own, shape, and scale SmarterDenials - a game-changing AI solution supporting hospitals to appeal their denials more quickly for improved financial outcomes. In this role, you'll lead the evolution of the core SmarterDenials platform while actively supporting the expansion of our broader denials product line. You'll deeply understand user workflows, refine platform capabilities, and ruthlessly prioritize initiatives that deliver measurable business outcomes. You'll collaborate with engineering, data science, design, and client success leadership to scale the existing product - and work cross-functionally to help stand up adjacent products within the denials space. Reporting to the Director of Product, you'll have the autonomy to execute while staying aligned on market trends and growth strategy. This role is fully remote within the US What You'll Do Own and drive the product vision and roadmap for the SmarterDenials teams - Appeal Writer, Management, and expansions - prioritizing initiatives that drive measurable clinical and commercial outcomes. Hire, coach, and develop a team of Product Managers, raising the bar on craft, customer empathy, and execution across the group. Deeply understand the SmarterDx user and buyer market, including payer behavior, denial patterns, and RCM workflows. Engage customers to gather feedback, identify friction points, and surface opportunities for high-impact product improvements. Define, track, and report on key success metrics to measure product performance, adoption, and business impact. Support PMs leading a cross-functional team of engineers, data scientists, and designers through the full product development lifecycle. What You Bring 5+ years of product management experience, with at least 1-2+ years in a management role A track record of scaling an established product while also contributing to new product development or 0-to-1 initiatives. 3+ years of experience in healthtech, ideally in RCM, denials management, coding, or B2B clinical workflows. Strong cross-functional collaboration skills across engineering, data science, and UX - you know how to lead without authority. Experience managing both external customers and internal stakeholders (Customer Success, Implementations, Sales). Excellent written and verbal communication; you can distill complexity into crisp narratives for both technical and executive audiences. Nice To Haves Experience with payer-specific denial logic, appeal workflows, or coding/clinical documentation products. Background in software engineering, data engineering, or a quantitative field. Proficiency in SQL or comfort with data analysis tools. Experience launching a net-new product at a growth-stage healthtech company. Compensation $185K to $215K salary Benefits Medical, Dental & Vision - Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan. Paid Parental Leave - Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents. Remote-First Team - Work from anywhere in the U.S. Unlimited PTO & 10 Holidays - So you can relax and recharge. 401(k) with Traditional & Roth Options - Tax-advantaged retirement savings through Fidelity with a 4% match. Minimal Bureaucracy - A fast-moving, high-impact environment where you can focus on what matters. Incredible Teammates! - Work alongside smart, supportive, and mission-driven colleagues.
About Us Work a four-day week from anywhere for a company where people genuinely believe in what they do. Wonderlic leads the way in fair, predictive science to create a world where everyone finds and thrives in their best job-and that starts with you. We expertly combine our science-based assessment expertise with I-O psychology, machine learning, and artificial intelligence to deliver evidence-based insights that empower smarter employment decisions. Our simple, intuitive assessment tools help sophisticated HR teams identify top applicants, predict on-the-job performance, and ensure our own team is engaged and equipped to do their best work. Wonderlic has always championed progressive, sustainable approaches that allow people to excel professionally while living balanced, fulfilling lives. Here are some of the ways we do that: Work from anywhere in the United States Four-day work week Generous PTO plus a paid company shutdown from 12/24 to 1/1 Benefits include medical, dental, vision, 401k with matching, paid new parent leave What Sets Us Apart: Scientific Precision: We apply rigorous scientific methodologies to develop assessments that accurately gauge individuals' potential and fit within various organizational contexts. Innovation: Our dedication to continuous improvement drives us to explore cutting-edge techniques and technologies, ensuring our assessments remain at the forefront of talent assessment. Impactful Solutions: By integrating I-O Psychology principles into our processes, we deliver solutions that not only meet the immediate hiring needs of organizations but also contribute to long-term success and retention. Overview: Wonderlic is seeking a Senior Research Scientist to sit at the precise intersection of I-O psychology and machine learning - someone who has spent time building real systems with real data who cares deeply about what those systems are predicting. This is not a role for an ML engineer who finds people data interesting as a side project, or for an I-O psychologist who has learned to code. We're looking for someone who has genuinely lived in both worlds and is ready to own the problems that live between them. Wonderlic built its applied AI/ML team from scratch, developed the Jobs Engine, a first-of-its-kind machine learning system for job analysis at scale, and won the 2025 SIOP Machine Learning Competition. We're now refining and expanding that work to deliver sharper, richer job analysis insights across thousands of roles. You will own the continued improvement of our jobs engine, the system that ingests labor market data and produces job analysis at scale across thousands of roles, and serve as one of the organization's experts on how AI should be applied to both employee selection and development. Your Impact: As Senior Research Scientist, you will set the scientific and technical direction for how Wonderlic understands work at scale and translates assessment science into AI-powered insight. Your work will directly determine the quality, defensibility, and reach of the inferences our platform makes about jobs and people - inferences that drive hiring decisions, development plans, and coaching conversations for millions of users. You will be the person in the organization who can hold both the I-O science question and the production ML question in the same breath, and answer both. What You'll Do Lead the Continued Development of the Jobs Engine: Own the architecture, integrity, and continuous expansion of Wonderlic's AI job analysis system, which ingests labor market data from O NET, LinkedIn, Indeed, and other sources to extrapolate cognitive complexity ratings, norm groups, and occupational interest profiles for thousands of jobs. Build and refine the models that make inferences about work content from unstructured text. Leverage existing occupational taxonomies (e.g., O NET, ESCO) where appropriate but also expand beyond them. Ensure all outputs are scientifically defensible and scalable as the nature of work evolves. Act as an Expert on AI Implementation Across the Organization: Partner with product managers, engineers, and I-O psychologists to translate scientific requirements into AI-powered systems and ensure those systems meet the standards the work demands. Advise on which approaches are best suited to specific implementation challenges - assessment interpretation, manager and teams reporting, coaching content - and help teams understand what good looks like before they build and after they ship. Serve as an internal resource on what ML and AI can and cannot do in assessment and organizational contexts, and contribute to Wonderlic's external scientific credibility. Drive Scientific Rigor: Apply I-O psychology principles - adverse impact consideration, norm group construction, and evidence-based evaluation standards - to every system you build. Ensure that Wonderlic's AI products meet professional and legal standards for selection and development tools. Push back when speed is being prioritized at the expense of defensibility, and find pragmatic paths forward when theoretical purity would prevent shipping. What Success Looks Like: In your first six months, you will have a deep understanding of the jobs engine architecture and shipped at least one meaningful improvement to its coverage, accuracy, or scientific defensibility. You will have established working relationships with the I-O and Product teams and have a clear roadmap for the continued integration of AI into the platform. Within a year, you will have materially expanded the jobs engine's reach and accuracy with demonstrable improvements to its coverage and the quality of inferences it produces. You will have contributed to the continued integration of AI across the platform, and be the person your colleagues go to with the hardest ML-meets-IO-science problems - not because you have every answer, but because you know how to find them. The long-term marker of success is a jobs engine that provides defensible, scaled job analysis inference across millions of roles using a wide variety of inputs, AI capabilities integrated into the platform in ways that hold up to scientific and professional scrutiny, and a track record of using these technologies to improve people's understanding of themselves, their work, and their teams. You will also have helped to develop new assessments that leverage emerging technologies which allow for richer and more secure evaluation of individuals. What We're Looking For: Skills & Capabilities: Applied NLP and ML engineering skills: embeddings, semantic search, clustering, text classification, transformer architectures, model tuning and evaluation, all on potentially messy, unstructured data Occupational data modeling: job titles, task statements, skills, competencies, credentials, job families, seniority levels, title normalization, job similarity, role differentiation, and occupational frameworks such as O NET and ESCO Responsible AI judgment in employment contexts: fairness, explainability, auditability, bias mitigation, human review, and legal and ethical considerations in AI-supported selection and employee development systems Generative AI evaluation skills: rubric-based review, groundedness checks, error analysis, regression testing, and evaluation of LLM-generated job descriptions, work-context summaries, and assessment result contextualization. Product judgment for applied ML systems: balancing accuracy, explainability, automation, expert review, user input, maintainability, uncertainty, and job-specific nuance. Working fluency with assessment and I/O concepts: job relatedness, criterion relationships, adverse impact, norm groups, assessment profiles, and score interpretation. Ability to own ambiguous, high-complexity problems: framing underspecified problems, challenging weak assumptions, learning domain constraints quickly, and driving durable solutions in a small-company environment. Mindset: You came to I-O psychology because you care about work - what makes it meaningful, who thrives in it, how to measure fit. That hasn't changed. You have a healthy relationship with "good enough": you know that perfect is the enemy of shipped, and you have the judgment to know where the line is. You can hold both worlds simultaneously: what does this score mean for a real person, and how do I build the system that generates it. You are genuinely curious about the problems that exist for both employee selection and development, not just tolerant of them. You thrive in an environment that requires creativity and scrappiness: you can work comfortably in a situation where the problems are hard, the team is small, the constraints are many, and the ownership is real. Qualifications Graduate degree in I-O Psychology, Organizational Psychology, Organizational Development, or closely related field (quantitative focus strongly preferred); doctoral degree a plus Demonstrated ML engineering experience with shipped, production-grade systems - not just research or coursework Experience applying modern NLP methods to behavioral, assessment-based, or labor market data Track record of work that had to be both technically sound and legally/professionally defensible Minimum 3 years of applied industry experience; 5+ years preferred Experience at the intersection of I-O science and algorithmic fairness strongly preferred . click apply for full job details
07/22/2026
Full time
About Us Work a four-day week from anywhere for a company where people genuinely believe in what they do. Wonderlic leads the way in fair, predictive science to create a world where everyone finds and thrives in their best job-and that starts with you. We expertly combine our science-based assessment expertise with I-O psychology, machine learning, and artificial intelligence to deliver evidence-based insights that empower smarter employment decisions. Our simple, intuitive assessment tools help sophisticated HR teams identify top applicants, predict on-the-job performance, and ensure our own team is engaged and equipped to do their best work. Wonderlic has always championed progressive, sustainable approaches that allow people to excel professionally while living balanced, fulfilling lives. Here are some of the ways we do that: Work from anywhere in the United States Four-day work week Generous PTO plus a paid company shutdown from 12/24 to 1/1 Benefits include medical, dental, vision, 401k with matching, paid new parent leave What Sets Us Apart: Scientific Precision: We apply rigorous scientific methodologies to develop assessments that accurately gauge individuals' potential and fit within various organizational contexts. Innovation: Our dedication to continuous improvement drives us to explore cutting-edge techniques and technologies, ensuring our assessments remain at the forefront of talent assessment. Impactful Solutions: By integrating I-O Psychology principles into our processes, we deliver solutions that not only meet the immediate hiring needs of organizations but also contribute to long-term success and retention. Overview: Wonderlic is seeking a Senior Research Scientist to sit at the precise intersection of I-O psychology and machine learning - someone who has spent time building real systems with real data who cares deeply about what those systems are predicting. This is not a role for an ML engineer who finds people data interesting as a side project, or for an I-O psychologist who has learned to code. We're looking for someone who has genuinely lived in both worlds and is ready to own the problems that live between them. Wonderlic built its applied AI/ML team from scratch, developed the Jobs Engine, a first-of-its-kind machine learning system for job analysis at scale, and won the 2025 SIOP Machine Learning Competition. We're now refining and expanding that work to deliver sharper, richer job analysis insights across thousands of roles. You will own the continued improvement of our jobs engine, the system that ingests labor market data and produces job analysis at scale across thousands of roles, and serve as one of the organization's experts on how AI should be applied to both employee selection and development. Your Impact: As Senior Research Scientist, you will set the scientific and technical direction for how Wonderlic understands work at scale and translates assessment science into AI-powered insight. Your work will directly determine the quality, defensibility, and reach of the inferences our platform makes about jobs and people - inferences that drive hiring decisions, development plans, and coaching conversations for millions of users. You will be the person in the organization who can hold both the I-O science question and the production ML question in the same breath, and answer both. What You'll Do Lead the Continued Development of the Jobs Engine: Own the architecture, integrity, and continuous expansion of Wonderlic's AI job analysis system, which ingests labor market data from O NET, LinkedIn, Indeed, and other sources to extrapolate cognitive complexity ratings, norm groups, and occupational interest profiles for thousands of jobs. Build and refine the models that make inferences about work content from unstructured text. Leverage existing occupational taxonomies (e.g., O NET, ESCO) where appropriate but also expand beyond them. Ensure all outputs are scientifically defensible and scalable as the nature of work evolves. Act as an Expert on AI Implementation Across the Organization: Partner with product managers, engineers, and I-O psychologists to translate scientific requirements into AI-powered systems and ensure those systems meet the standards the work demands. Advise on which approaches are best suited to specific implementation challenges - assessment interpretation, manager and teams reporting, coaching content - and help teams understand what good looks like before they build and after they ship. Serve as an internal resource on what ML and AI can and cannot do in assessment and organizational contexts, and contribute to Wonderlic's external scientific credibility. Drive Scientific Rigor: Apply I-O psychology principles - adverse impact consideration, norm group construction, and evidence-based evaluation standards - to every system you build. Ensure that Wonderlic's AI products meet professional and legal standards for selection and development tools. Push back when speed is being prioritized at the expense of defensibility, and find pragmatic paths forward when theoretical purity would prevent shipping. What Success Looks Like: In your first six months, you will have a deep understanding of the jobs engine architecture and shipped at least one meaningful improvement to its coverage, accuracy, or scientific defensibility. You will have established working relationships with the I-O and Product teams and have a clear roadmap for the continued integration of AI into the platform. Within a year, you will have materially expanded the jobs engine's reach and accuracy with demonstrable improvements to its coverage and the quality of inferences it produces. You will have contributed to the continued integration of AI across the platform, and be the person your colleagues go to with the hardest ML-meets-IO-science problems - not because you have every answer, but because you know how to find them. The long-term marker of success is a jobs engine that provides defensible, scaled job analysis inference across millions of roles using a wide variety of inputs, AI capabilities integrated into the platform in ways that hold up to scientific and professional scrutiny, and a track record of using these technologies to improve people's understanding of themselves, their work, and their teams. You will also have helped to develop new assessments that leverage emerging technologies which allow for richer and more secure evaluation of individuals. What We're Looking For: Skills & Capabilities: Applied NLP and ML engineering skills: embeddings, semantic search, clustering, text classification, transformer architectures, model tuning and evaluation, all on potentially messy, unstructured data Occupational data modeling: job titles, task statements, skills, competencies, credentials, job families, seniority levels, title normalization, job similarity, role differentiation, and occupational frameworks such as O NET and ESCO Responsible AI judgment in employment contexts: fairness, explainability, auditability, bias mitigation, human review, and legal and ethical considerations in AI-supported selection and employee development systems Generative AI evaluation skills: rubric-based review, groundedness checks, error analysis, regression testing, and evaluation of LLM-generated job descriptions, work-context summaries, and assessment result contextualization. Product judgment for applied ML systems: balancing accuracy, explainability, automation, expert review, user input, maintainability, uncertainty, and job-specific nuance. Working fluency with assessment and I/O concepts: job relatedness, criterion relationships, adverse impact, norm groups, assessment profiles, and score interpretation. Ability to own ambiguous, high-complexity problems: framing underspecified problems, challenging weak assumptions, learning domain constraints quickly, and driving durable solutions in a small-company environment. Mindset: You came to I-O psychology because you care about work - what makes it meaningful, who thrives in it, how to measure fit. That hasn't changed. You have a healthy relationship with "good enough": you know that perfect is the enemy of shipped, and you have the judgment to know where the line is. You can hold both worlds simultaneously: what does this score mean for a real person, and how do I build the system that generates it. You are genuinely curious about the problems that exist for both employee selection and development, not just tolerant of them. You thrive in an environment that requires creativity and scrappiness: you can work comfortably in a situation where the problems are hard, the team is small, the constraints are many, and the ownership is real. Qualifications Graduate degree in I-O Psychology, Organizational Psychology, Organizational Development, or closely related field (quantitative focus strongly preferred); doctoral degree a plus Demonstrated ML engineering experience with shipped, production-grade systems - not just research or coursework Experience applying modern NLP methods to behavioral, assessment-based, or labor market data Track record of work that had to be both technically sound and legally/professionally defensible Minimum 3 years of applied industry experience; 5+ years preferred Experience at the intersection of I-O science and algorithmic fairness strongly preferred . click apply for full job details
Job Description Precision Bids. Maximum Impact. The Bid & Proposal Manager is responsible for delivering high quality bids and proposals (commercial part) to meet the customer's requirements and identifies, analyzes, and mitigates commercial risks and derives pricing that reflect the full solution value and best positions for Hilti. Handles overall contract management, starting from contract terms and conditions reviews to negotiation, contract signing, and handover, as well as commercial issues arising from contract execution phase. Also provides commercial support during project acquisition phase regarding commercial topics to help business development team better position Hilti in the large projects with customers. What You'll do Bid and Proposal Management Tender document review, analysis, and clarification if needed, understand customer requirements regarding commercial topics (pricing, contractual, finance, tax, insurance, etc.), deconstruct the evaluation criteria (mandatory content, deselect/disqualification criteria). Bid team member identification and bidding team establishment in which roles and responsibilities clearly defined with clear deadlines and deliverables. Proposal strategy development with other stakeholders. Pricing shaping and strategizing by collaborating with other stakeholders. Support Construction Project Managers/Construction Project Directors in ensuring project's gross margin and revenue in alignment with company's target and guidelines. Bidding documents consolidation as per tender's requirements and Hilti's bidding strategy; Overall bid process and timeline management to facilitate efficient internal approvals and deliver bid on time. Commercial Risk Management Identify and mitigating commercial risk, in tender, and in contract; evaluate level of severity of these risks and the impacts on project and provide proper mitigation plans. Work with legal on contractual risks and ensure these risks are captured and reflected in internal risk assessment, and properly reflected on bid deviation list. Ensure proper risk contingency for commercial risks are budgeted. Contract Management Review and draft contract terms and conditions by collaboration with legal and other relevant stakeholders. Team up with relevant stakeholders to set up negotiation strategies, conduct contract negotiations, resolve contractual and commercial issues to secure the projects. Drive internal hand-over process with project execution team, ensure the requirements and contractual commitments are met. Manage commercial issues in contract execution phase, such as claim management, change order, contract close out, and all other commercial related topics in contract management cycle. Commercial Support Integral part of the project capture team, involve early in project acquisition phase, be the leader and able to provide advice where commercial topics arise to acquisition team. Influence customers with commercial issues along with the capture team and lead internal strategies shaping on how to solve the commercial issues to increase Hilti's chance on winning the deal. What You'll Bring Required Qualifications: This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship. Bachelor's or higher degree in Business, Finance, Legal, Engineering or related area from an accredited university or college. Minimum of ten (10) years of strong experience in a commercial, tendering, or contract management role. In depth knowledge of contractual terms and conditions; strong customer experience in structuring and negotiating contracts. Strong financial and commercial acumen and risk management skills. Ability to influence and lead cross functional teams. Possess strong team spirits. Proficiency in English language. What's In It for You We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000-$110,000 with bonus of $9,975-$11,550. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
07/22/2026
Full time
Job Description Precision Bids. Maximum Impact. The Bid & Proposal Manager is responsible for delivering high quality bids and proposals (commercial part) to meet the customer's requirements and identifies, analyzes, and mitigates commercial risks and derives pricing that reflect the full solution value and best positions for Hilti. Handles overall contract management, starting from contract terms and conditions reviews to negotiation, contract signing, and handover, as well as commercial issues arising from contract execution phase. Also provides commercial support during project acquisition phase regarding commercial topics to help business development team better position Hilti in the large projects with customers. What You'll do Bid and Proposal Management Tender document review, analysis, and clarification if needed, understand customer requirements regarding commercial topics (pricing, contractual, finance, tax, insurance, etc.), deconstruct the evaluation criteria (mandatory content, deselect/disqualification criteria). Bid team member identification and bidding team establishment in which roles and responsibilities clearly defined with clear deadlines and deliverables. Proposal strategy development with other stakeholders. Pricing shaping and strategizing by collaborating with other stakeholders. Support Construction Project Managers/Construction Project Directors in ensuring project's gross margin and revenue in alignment with company's target and guidelines. Bidding documents consolidation as per tender's requirements and Hilti's bidding strategy; Overall bid process and timeline management to facilitate efficient internal approvals and deliver bid on time. Commercial Risk Management Identify and mitigating commercial risk, in tender, and in contract; evaluate level of severity of these risks and the impacts on project and provide proper mitigation plans. Work with legal on contractual risks and ensure these risks are captured and reflected in internal risk assessment, and properly reflected on bid deviation list. Ensure proper risk contingency for commercial risks are budgeted. Contract Management Review and draft contract terms and conditions by collaboration with legal and other relevant stakeholders. Team up with relevant stakeholders to set up negotiation strategies, conduct contract negotiations, resolve contractual and commercial issues to secure the projects. Drive internal hand-over process with project execution team, ensure the requirements and contractual commitments are met. Manage commercial issues in contract execution phase, such as claim management, change order, contract close out, and all other commercial related topics in contract management cycle. Commercial Support Integral part of the project capture team, involve early in project acquisition phase, be the leader and able to provide advice where commercial topics arise to acquisition team. Influence customers with commercial issues along with the capture team and lead internal strategies shaping on how to solve the commercial issues to increase Hilti's chance on winning the deal. What You'll Bring Required Qualifications: This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship. Bachelor's or higher degree in Business, Finance, Legal, Engineering or related area from an accredited university or college. Minimum of ten (10) years of strong experience in a commercial, tendering, or contract management role. In depth knowledge of contractual terms and conditions; strong customer experience in structuring and negotiating contracts. Strong financial and commercial acumen and risk management skills. Ability to influence and lead cross functional teams. Possess strong team spirits. Proficiency in English language. What's In It for You We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000-$110,000 with bonus of $9,975-$11,550. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Job Description Precision Bids. Maximum Impact. The Bid & Proposal Manager is responsible for delivering high quality bids and proposals (commercial part) to meet the customer's requirements and identifies, analyzes, and mitigates commercial risks and derives pricing that reflect the full solution value and best positions for Hilti. Handles overall contract management, starting from contract terms and conditions reviews to negotiation, contract signing, and handover, as well as commercial issues arising from contract execution phase. Also provides commercial support during project acquisition phase regarding commercial topics to help business development team better position Hilti in the large projects with customers. What You'll do Bid and Proposal Management Tender document review, analysis, and clarification if needed, understand customer requirements regarding commercial topics (pricing, contractual, finance, tax, insurance, etc.), deconstruct the evaluation criteria (mandatory content, deselect/disqualification criteria). Bid team member identification and bidding team establishment in which roles and responsibilities clearly defined with clear deadlines and deliverables. Proposal strategy development with other stakeholders. Pricing shaping and strategizing by collaborating with other stakeholders. Support Construction Project Managers/Construction Project Directors in ensuring project's gross margin and revenue in alignment with company's target and guidelines. Bidding documents consolidation as per tender's requirements and Hilti's bidding strategy; Overall bid process and timeline management to facilitate efficient internal approvals and deliver bid on time. Commercial Risk Management Identify and mitigating commercial risk, in tender, and in contract; evaluate level of severity of these risks and the impacts on project and provide proper mitigation plans. Work with legal on contractual risks and ensure these risks are captured and reflected in internal risk assessment, and properly reflected on bid deviation list. Ensure proper risk contingency for commercial risks are budgeted. Contract Management Review and draft contract terms and conditions by collaboration with legal and other relevant stakeholders. Team up with relevant stakeholders to set up negotiation strategies, conduct contract negotiations, resolve contractual and commercial issues to secure the projects. Drive internal hand-over process with project execution team, ensure the requirements and contractual commitments are met. Manage commercial issues in contract execution phase, such as claim management, change order, contract close out, and all other commercial related topics in contract management cycle. Commercial Support Integral part of the project capture team, involve early in project acquisition phase, be the leader and able to provide advice where commercial topics arise to acquisition team. Influence customers with commercial issues along with the capture team and lead internal strategies shaping on how to solve the commercial issues to increase Hilti's chance on winning the deal. What You'll Bring Required Qualifications: This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship. Bachelor's or higher degree in Business, Finance, Legal, Engineering or related area from an accredited university or college. Minimum of ten (10) years of strong experience in a commercial, tendering, or contract management role. In depth knowledge of contractual terms and conditions; strong customer experience in structuring and negotiating contracts. Strong financial and commercial acumen and risk management skills. Ability to influence and lead cross functional teams. Possess strong team spirits. Proficiency in English language. What's In It for You We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000-$110,000 with bonus of $9,975-$11,550. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
07/22/2026
Full time
Job Description Precision Bids. Maximum Impact. The Bid & Proposal Manager is responsible for delivering high quality bids and proposals (commercial part) to meet the customer's requirements and identifies, analyzes, and mitigates commercial risks and derives pricing that reflect the full solution value and best positions for Hilti. Handles overall contract management, starting from contract terms and conditions reviews to negotiation, contract signing, and handover, as well as commercial issues arising from contract execution phase. Also provides commercial support during project acquisition phase regarding commercial topics to help business development team better position Hilti in the large projects with customers. What You'll do Bid and Proposal Management Tender document review, analysis, and clarification if needed, understand customer requirements regarding commercial topics (pricing, contractual, finance, tax, insurance, etc.), deconstruct the evaluation criteria (mandatory content, deselect/disqualification criteria). Bid team member identification and bidding team establishment in which roles and responsibilities clearly defined with clear deadlines and deliverables. Proposal strategy development with other stakeholders. Pricing shaping and strategizing by collaborating with other stakeholders. Support Construction Project Managers/Construction Project Directors in ensuring project's gross margin and revenue in alignment with company's target and guidelines. Bidding documents consolidation as per tender's requirements and Hilti's bidding strategy; Overall bid process and timeline management to facilitate efficient internal approvals and deliver bid on time. Commercial Risk Management Identify and mitigating commercial risk, in tender, and in contract; evaluate level of severity of these risks and the impacts on project and provide proper mitigation plans. Work with legal on contractual risks and ensure these risks are captured and reflected in internal risk assessment, and properly reflected on bid deviation list. Ensure proper risk contingency for commercial risks are budgeted. Contract Management Review and draft contract terms and conditions by collaboration with legal and other relevant stakeholders. Team up with relevant stakeholders to set up negotiation strategies, conduct contract negotiations, resolve contractual and commercial issues to secure the projects. Drive internal hand-over process with project execution team, ensure the requirements and contractual commitments are met. Manage commercial issues in contract execution phase, such as claim management, change order, contract close out, and all other commercial related topics in contract management cycle. Commercial Support Integral part of the project capture team, involve early in project acquisition phase, be the leader and able to provide advice where commercial topics arise to acquisition team. Influence customers with commercial issues along with the capture team and lead internal strategies shaping on how to solve the commercial issues to increase Hilti's chance on winning the deal. What You'll Bring Required Qualifications: This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship. Bachelor's or higher degree in Business, Finance, Legal, Engineering or related area from an accredited university or college. Minimum of ten (10) years of strong experience in a commercial, tendering, or contract management role. In depth knowledge of contractual terms and conditions; strong customer experience in structuring and negotiating contracts. Strong financial and commercial acumen and risk management skills. Ability to influence and lead cross functional teams. Possess strong team spirits. Proficiency in English language. What's In It for You We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000-$110,000 with bonus of $9,975-$11,550. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Job Description Precision Bids. Maximum Impact. The Bid & Proposal Manager is responsible for delivering high quality bids and proposals (commercial part) to meet the customer's requirements and identifies, analyzes, and mitigates commercial risks and derives pricing that reflect the full solution value and best positions for Hilti. Handles overall contract management, starting from contract terms and conditions reviews to negotiation, contract signing, and handover, as well as commercial issues arising from contract execution phase. Also provides commercial support during project acquisition phase regarding commercial topics to help business development team better position Hilti in the large projects with customers. What You'll do Bid and Proposal Management Tender document review, analysis, and clarification if needed, understand customer requirements regarding commercial topics (pricing, contractual, finance, tax, insurance, etc.), deconstruct the evaluation criteria (mandatory content, deselect/disqualification criteria). Bid team member identification and bidding team establishment in which roles and responsibilities clearly defined with clear deadlines and deliverables. Proposal strategy development with other stakeholders. Pricing shaping and strategizing by collaborating with other stakeholders. Support Construction Project Managers/Construction Project Directors in ensuring project's gross margin and revenue in alignment with company's target and guidelines. Bidding documents consolidation as per tender's requirements and Hilti's bidding strategy; Overall bid process and timeline management to facilitate efficient internal approvals and deliver bid on time. Commercial Risk Management Identify and mitigating commercial risk, in tender, and in contract; evaluate level of severity of these risks and the impacts on project and provide proper mitigation plans. Work with legal on contractual risks and ensure these risks are captured and reflected in internal risk assessment, and properly reflected on bid deviation list. Ensure proper risk contingency for commercial risks are budgeted. Contract Management Review and draft contract terms and conditions by collaboration with legal and other relevant stakeholders. Team up with relevant stakeholders to set up negotiation strategies, conduct contract negotiations, resolve contractual and commercial issues to secure the projects. Drive internal hand-over process with project execution team, ensure the requirements and contractual commitments are met. Manage commercial issues in contract execution phase, such as claim management, change order, contract close out, and all other commercial related topics in contract management cycle. Commercial Support Integral part of the project capture team, involve early in project acquisition phase, be the leader and able to provide advice where commercial topics arise to acquisition team. Influence customers with commercial issues along with the capture team and lead internal strategies shaping on how to solve the commercial issues to increase Hilti's chance on winning the deal. What You'll Bring Required Qualifications: This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship. Bachelor's or higher degree in Business, Finance, Legal, Engineering or related area from an accredited university or college. Minimum of ten (10) years of strong experience in a commercial, tendering, or contract management role. In depth knowledge of contractual terms and conditions; strong customer experience in structuring and negotiating contracts. Strong financial and commercial acumen and risk management skills. Ability to influence and lead cross functional teams. Possess strong team spirits. Proficiency in English language. What's In It for You We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000-$110,000 with bonus of $9,975-$11,550. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
07/22/2026
Full time
Job Description Precision Bids. Maximum Impact. The Bid & Proposal Manager is responsible for delivering high quality bids and proposals (commercial part) to meet the customer's requirements and identifies, analyzes, and mitigates commercial risks and derives pricing that reflect the full solution value and best positions for Hilti. Handles overall contract management, starting from contract terms and conditions reviews to negotiation, contract signing, and handover, as well as commercial issues arising from contract execution phase. Also provides commercial support during project acquisition phase regarding commercial topics to help business development team better position Hilti in the large projects with customers. What You'll do Bid and Proposal Management Tender document review, analysis, and clarification if needed, understand customer requirements regarding commercial topics (pricing, contractual, finance, tax, insurance, etc.), deconstruct the evaluation criteria (mandatory content, deselect/disqualification criteria). Bid team member identification and bidding team establishment in which roles and responsibilities clearly defined with clear deadlines and deliverables. Proposal strategy development with other stakeholders. Pricing shaping and strategizing by collaborating with other stakeholders. Support Construction Project Managers/Construction Project Directors in ensuring project's gross margin and revenue in alignment with company's target and guidelines. Bidding documents consolidation as per tender's requirements and Hilti's bidding strategy; Overall bid process and timeline management to facilitate efficient internal approvals and deliver bid on time. Commercial Risk Management Identify and mitigating commercial risk, in tender, and in contract; evaluate level of severity of these risks and the impacts on project and provide proper mitigation plans. Work with legal on contractual risks and ensure these risks are captured and reflected in internal risk assessment, and properly reflected on bid deviation list. Ensure proper risk contingency for commercial risks are budgeted. Contract Management Review and draft contract terms and conditions by collaboration with legal and other relevant stakeholders. Team up with relevant stakeholders to set up negotiation strategies, conduct contract negotiations, resolve contractual and commercial issues to secure the projects. Drive internal hand-over process with project execution team, ensure the requirements and contractual commitments are met. Manage commercial issues in contract execution phase, such as claim management, change order, contract close out, and all other commercial related topics in contract management cycle. Commercial Support Integral part of the project capture team, involve early in project acquisition phase, be the leader and able to provide advice where commercial topics arise to acquisition team. Influence customers with commercial issues along with the capture team and lead internal strategies shaping on how to solve the commercial issues to increase Hilti's chance on winning the deal. What You'll Bring Required Qualifications: This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship. Bachelor's or higher degree in Business, Finance, Legal, Engineering or related area from an accredited university or college. Minimum of ten (10) years of strong experience in a commercial, tendering, or contract management role. In depth knowledge of contractual terms and conditions; strong customer experience in structuring and negotiating contracts. Strong financial and commercial acumen and risk management skills. Ability to influence and lead cross functional teams. Possess strong team spirits. Proficiency in English language. What's In It for You We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000-$110,000 with bonus of $9,975-$11,550. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Job Description Precision Bids. Maximum Impact. The Bid & Proposal Manager is responsible for delivering high quality bids and proposals (commercial part) to meet the customer's requirements and identifies, analyzes, and mitigates commercial risks and derives pricing that reflect the full solution value and best positions for Hilti. Handles overall contract management, starting from contract terms and conditions reviews to negotiation, contract signing, and handover, as well as commercial issues arising from contract execution phase. Also provides commercial support during project acquisition phase regarding commercial topics to help business development team better position Hilti in the large projects with customers. What You'll do Bid and Proposal Management Tender document review, analysis, and clarification if needed, understand customer requirements regarding commercial topics (pricing, contractual, finance, tax, insurance, etc.), deconstruct the evaluation criteria (mandatory content, deselect/disqualification criteria). Bid team member identification and bidding team establishment in which roles and responsibilities clearly defined with clear deadlines and deliverables. Proposal strategy development with other stakeholders. Pricing shaping and strategizing by collaborating with other stakeholders. Support Construction Project Managers/Construction Project Directors in ensuring project's gross margin and revenue in alignment with company's target and guidelines. Bidding documents consolidation as per tender's requirements and Hilti's bidding strategy; Overall bid process and timeline management to facilitate efficient internal approvals and deliver bid on time. Commercial Risk Management Identify and mitigating commercial risk, in tender, and in contract; evaluate level of severity of these risks and the impacts on project and provide proper mitigation plans. Work with legal on contractual risks and ensure these risks are captured and reflected in internal risk assessment, and properly reflected on bid deviation list. Ensure proper risk contingency for commercial risks are budgeted. Contract Management Review and draft contract terms and conditions by collaboration with legal and other relevant stakeholders. Team up with relevant stakeholders to set up negotiation strategies, conduct contract negotiations, resolve contractual and commercial issues to secure the projects. Drive internal hand-over process with project execution team, ensure the requirements and contractual commitments are met. Manage commercial issues in contract execution phase, such as claim management, change order, contract close out, and all other commercial related topics in contract management cycle. Commercial Support Integral part of the project capture team, involve early in project acquisition phase, be the leader and able to provide advice where commercial topics arise to acquisition team. Influence customers with commercial issues along with the capture team and lead internal strategies shaping on how to solve the commercial issues to increase Hilti's chance on winning the deal. What You'll Bring Required Qualifications: This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship. Bachelor's or higher degree in Business, Finance, Legal, Engineering or related area from an accredited university or college. Minimum of ten (10) years of strong experience in a commercial, tendering, or contract management role. In depth knowledge of contractual terms and conditions; strong customer experience in structuring and negotiating contracts. Strong financial and commercial acumen and risk management skills. Ability to influence and lead cross functional teams. Possess strong team spirits. Proficiency in English language. What's In It for You We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000-$110,000 with bonus of $9,975-$11,550. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
07/22/2026
Full time
Job Description Precision Bids. Maximum Impact. The Bid & Proposal Manager is responsible for delivering high quality bids and proposals (commercial part) to meet the customer's requirements and identifies, analyzes, and mitigates commercial risks and derives pricing that reflect the full solution value and best positions for Hilti. Handles overall contract management, starting from contract terms and conditions reviews to negotiation, contract signing, and handover, as well as commercial issues arising from contract execution phase. Also provides commercial support during project acquisition phase regarding commercial topics to help business development team better position Hilti in the large projects with customers. What You'll do Bid and Proposal Management Tender document review, analysis, and clarification if needed, understand customer requirements regarding commercial topics (pricing, contractual, finance, tax, insurance, etc.), deconstruct the evaluation criteria (mandatory content, deselect/disqualification criteria). Bid team member identification and bidding team establishment in which roles and responsibilities clearly defined with clear deadlines and deliverables. Proposal strategy development with other stakeholders. Pricing shaping and strategizing by collaborating with other stakeholders. Support Construction Project Managers/Construction Project Directors in ensuring project's gross margin and revenue in alignment with company's target and guidelines. Bidding documents consolidation as per tender's requirements and Hilti's bidding strategy; Overall bid process and timeline management to facilitate efficient internal approvals and deliver bid on time. Commercial Risk Management Identify and mitigating commercial risk, in tender, and in contract; evaluate level of severity of these risks and the impacts on project and provide proper mitigation plans. Work with legal on contractual risks and ensure these risks are captured and reflected in internal risk assessment, and properly reflected on bid deviation list. Ensure proper risk contingency for commercial risks are budgeted. Contract Management Review and draft contract terms and conditions by collaboration with legal and other relevant stakeholders. Team up with relevant stakeholders to set up negotiation strategies, conduct contract negotiations, resolve contractual and commercial issues to secure the projects. Drive internal hand-over process with project execution team, ensure the requirements and contractual commitments are met. Manage commercial issues in contract execution phase, such as claim management, change order, contract close out, and all other commercial related topics in contract management cycle. Commercial Support Integral part of the project capture team, involve early in project acquisition phase, be the leader and able to provide advice where commercial topics arise to acquisition team. Influence customers with commercial issues along with the capture team and lead internal strategies shaping on how to solve the commercial issues to increase Hilti's chance on winning the deal. What You'll Bring Required Qualifications: This position is not eligible for employer-sponsored work authorization or visa sponsorship (including initial, transfer, or extension), and candidates must be authorized to work in the United States at the time of application and remain authorized for the duration of employment without the need for sponsorship. Bachelor's or higher degree in Business, Finance, Legal, Engineering or related area from an accredited university or college. Minimum of ten (10) years of strong experience in a commercial, tendering, or contract management role. In depth knowledge of contractual terms and conditions; strong customer experience in structuring and negotiating contracts. Strong financial and commercial acumen and risk management skills. Ability to influence and lead cross functional teams. Possess strong team spirits. Proficiency in English language. What's In It for You We are committed to caring for our people, which is why our retention has been over 90% for the last five years. It's why we haven't gone through any waves of layoffs - even during the COVID-19 pandemic. We value development, which is why 80-90% of our roles are filled internally. Success at Hilti comes down to teamwork and ability - the Hilti culture is contagious, and we have an excellent mix of people who are always looking to help one another. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate is for this particular job posting. Please be advised that a different location may result in a different range. At Hilti, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000-$110,000 with bonus of $9,975-$11,550. Why Hilti Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we're driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you'll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you'll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork. Commitment to Inclusion At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute. By building on this foundation, we strengthen our teams, our innovation, and our impact, making construction better together. Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
