SUMMARY Responsible for the inside support for the corporate contacts at the assigned National Accounts. Support a designated National Account Sales Manager/Executive and provide the day-to-day support needs to include: projects, rollouts, pre-packs, new location openings, quoting, sourcing, reporting, orders, ordering samples, and all miscellaneous support requests. KNOWLEDGE, SKILLS, AND ABILITIES Required: High School diploma or GED equivalent with 4+ years similar experience in a Sales/Distribution office environment OR a Bachelor's degree with a minimum of 1 year of similar experience in a Sales/Distribution office environment OR equivalent combination of education and experience Advanced proficiency with Microsoft Office products (specifically Excel, Word, and PowerPoint). Strong analytical, organizational skills and the ability to problem solve, multitask, prioritize and work independently. Excellent communication, and time management skills. Preferred: Bachelors Degree, One year of experience in Food Service industry in an office setting, SAP experience, AutoQuotes experience Advanced Excel user with experience in building spreadsheets, pivot tables, and v-lookups Experience handling sensitive information and ability to maintain confidentiality. ESSENTIAL DUTIES Provide world class service to Corporate Contacts at assigned National Accounts. Subject matter expert on assigned National Accounts and their program with Don. Research and find new items to meet the program initiatives. Prepare formal quotes in AutoQuotes and Excel as well as prepare materials in Excel for proposals, presentations, or program needs. Set up vendors, NMR's, and contracts. Work with National Accounts Sales to ensure coordination and on-time completion of projects as assigned. Utilize in house reporting tools & SAP for daily, weekly, and monthly reporting needs. Coordinate corporate customer logistics with regard to National Accounts openings, rollouts, and special orders. Research and resolve corporate customer problems and/or questions. Maintain Order Guides, Web Templates and Opening Templates. Assist in order placement and product check in for pre-packs and rollouts. Coordinate special projects with Supply Chain Management. Interact with vendors on contracts, quotes, item setup, stocking levels, and custom items. Work with National Accounts Credit Team on account setups. Troubleshoot and resolve internal and external customer issues. Manage, research, and process correspondence from National Account customers and National Account Sales to determine customer needs. Responsible for staying current on contract changes. Build relationships and foster sales opportunities with the corporate level customers. Perform other duties as assigned.
07/22/2026
Full time
SUMMARY Responsible for the inside support for the corporate contacts at the assigned National Accounts. Support a designated National Account Sales Manager/Executive and provide the day-to-day support needs to include: projects, rollouts, pre-packs, new location openings, quoting, sourcing, reporting, orders, ordering samples, and all miscellaneous support requests. KNOWLEDGE, SKILLS, AND ABILITIES Required: High School diploma or GED equivalent with 4+ years similar experience in a Sales/Distribution office environment OR a Bachelor's degree with a minimum of 1 year of similar experience in a Sales/Distribution office environment OR equivalent combination of education and experience Advanced proficiency with Microsoft Office products (specifically Excel, Word, and PowerPoint). Strong analytical, organizational skills and the ability to problem solve, multitask, prioritize and work independently. Excellent communication, and time management skills. Preferred: Bachelors Degree, One year of experience in Food Service industry in an office setting, SAP experience, AutoQuotes experience Advanced Excel user with experience in building spreadsheets, pivot tables, and v-lookups Experience handling sensitive information and ability to maintain confidentiality. ESSENTIAL DUTIES Provide world class service to Corporate Contacts at assigned National Accounts. Subject matter expert on assigned National Accounts and their program with Don. Research and find new items to meet the program initiatives. Prepare formal quotes in AutoQuotes and Excel as well as prepare materials in Excel for proposals, presentations, or program needs. Set up vendors, NMR's, and contracts. Work with National Accounts Sales to ensure coordination and on-time completion of projects as assigned. Utilize in house reporting tools & SAP for daily, weekly, and monthly reporting needs. Coordinate corporate customer logistics with regard to National Accounts openings, rollouts, and special orders. Research and resolve corporate customer problems and/or questions. Maintain Order Guides, Web Templates and Opening Templates. Assist in order placement and product check in for pre-packs and rollouts. Coordinate special projects with Supply Chain Management. Interact with vendors on contracts, quotes, item setup, stocking levels, and custom items. Work with National Accounts Credit Team on account setups. Troubleshoot and resolve internal and external customer issues. Manage, research, and process correspondence from National Account customers and National Account Sales to determine customer needs. Responsible for staying current on contract changes. Build relationships and foster sales opportunities with the corporate level customers. Perform other duties as assigned.
JOB SUMMARY This position carries out and achieves a sales plan assigned by the Sysco Specialty Meat Group (SSMG) company. This individual achieves maximum sales profitability, growth and account penetration with an assigned territory by effectively selling the company's products. He/she promote, sell, secures orders from existing and prospective customers through a relationship approach. This role demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. Territory: Los Angeles, Orange County, San Diego Prefer Korean speaking and/or experience working with Korean protein customers RESPONSIBILITIES Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business for the Sysco Specialty Meat Group's (SSMG) products and services. Make in-person visits and presentations to existing and prospective customers. Taking customer orders with SSMG goals in mind: sales and GP/Stop maximization. Participate, review and oversee input of orders for customers via communication with inside sales partners. React timely to customer problems and needs. Review daily out of stocks, shortages, transportations issues and implement solutions quickly. Review, analyze and react to daily/weekly sales and margin reports looking for improvement opportunities. Keep abreast of product applications, technical services, market conditions, competitive activities, trends and who the other distributors/sales organizations are in your market. Participate in Sysco Specialty Meat Group (SSMG) training and customer events. Participate in Sales meetings held by Sysco Sales leaders. Develop a relationship with accounts payable (A/P) contact at every account. Participate and coordinate communication between them and SSMG account receivable manager/representative. Implement "Ask Early and Often" to control days sales outstanding ( DSOs) and know signs to know when to say "No Ship or Cash on Delivery (COD)". Update bid files, customer profiles, and customer call sheets to ensure proper pricing and accuracy of needed items-thus reducing costly credits and returns. QUALIFICATIONS Education High School diploma Preferred: 4-year degree in culinary arts, business, marketing, agriculture/animal science or related studies Experience 2-year prior food service sales background strongly preferred. Professional Skills Deep expertise of meat and seafood category or restaurant/culinary background with a shown capacity to quickly learn and apply new knowledge. Consultative sales ability. Must be self -motivated and accountable for time management without constant supervisor direction. Exhibit strong customer relations skills and a sense of urgency in meeting customer needs. Basic computer skills and proficiency with MS Outlook. Korean speaking and/or experience working with Korean protein customers. Experience (book of business a plus) selling protein in healthcare (hospitals, retirement homes, etc.) accounts. Experience (book of business a plus) selling Regional, Multi-Unit accounts. Anyone currently working for a specialty meat company, or broadline foodservice company, who has a book of business (average sales over $100k/week). DECISION-MAKING AUTHORITY Most important decisions made fully independently: Approach to building relationships with customers/stakeholders. Time and customer management. Customer pricing. Self-motivation. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Sales strategy. Contract pricing and customer pricing. Authorizing credits and returns. ORGANIZATIONAL REPORTING Supervisor Title Sales VP, Director, or Manager
07/22/2026
Full time
JOB SUMMARY This position carries out and achieves a sales plan assigned by the Sysco Specialty Meat Group (SSMG) company. This individual achieves maximum sales profitability, growth and account penetration with an assigned territory by effectively selling the company's products. He/she promote, sell, secures orders from existing and prospective customers through a relationship approach. This role demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. Territory: Los Angeles, Orange County, San Diego Prefer Korean speaking and/or experience working with Korean protein customers RESPONSIBILITIES Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business for the Sysco Specialty Meat Group's (SSMG) products and services. Make in-person visits and presentations to existing and prospective customers. Taking customer orders with SSMG goals in mind: sales and GP/Stop maximization. Participate, review and oversee input of orders for customers via communication with inside sales partners. React timely to customer problems and needs. Review daily out of stocks, shortages, transportations issues and implement solutions quickly. Review, analyze and react to daily/weekly sales and margin reports looking for improvement opportunities. Keep abreast of product applications, technical services, market conditions, competitive activities, trends and who the other distributors/sales organizations are in your market. Participate in Sysco Specialty Meat Group (SSMG) training and customer events. Participate in Sales meetings held by Sysco Sales leaders. Develop a relationship with accounts payable (A/P) contact at every account. Participate and coordinate communication between them and SSMG account receivable manager/representative. Implement "Ask Early and Often" to control days sales outstanding ( DSOs) and know signs to know when to say "No Ship or Cash on Delivery (COD)". Update bid files, customer profiles, and customer call sheets to ensure proper pricing and accuracy of needed items-thus reducing costly credits and returns. QUALIFICATIONS Education High School diploma Preferred: 4-year degree in culinary arts, business, marketing, agriculture/animal science or related studies Experience 2-year prior food service sales background strongly preferred. Professional Skills Deep expertise of meat and seafood category or restaurant/culinary background with a shown capacity to quickly learn and apply new knowledge. Consultative sales ability. Must be self -motivated and accountable for time management without constant supervisor direction. Exhibit strong customer relations skills and a sense of urgency in meeting customer needs. Basic computer skills and proficiency with MS Outlook. Korean speaking and/or experience working with Korean protein customers. Experience (book of business a plus) selling protein in healthcare (hospitals, retirement homes, etc.) accounts. Experience (book of business a plus) selling Regional, Multi-Unit accounts. Anyone currently working for a specialty meat company, or broadline foodservice company, who has a book of business (average sales over $100k/week). DECISION-MAKING AUTHORITY Most important decisions made fully independently: Approach to building relationships with customers/stakeholders. Time and customer management. Customer pricing. Self-motivation. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Sales strategy. Contract pricing and customer pricing. Authorizing credits and returns. ORGANIZATIONAL REPORTING Supervisor Title Sales VP, Director, or Manager
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
JOB SUMMARY This position carries out and achieves a sales plan assigned by the Sysco Specialty Meat Group (SSMG) company. This individual achieves maximum sales profitability, growth and account penetration with an assigned territory by effectively selling the company's products. He/she promote, sell, secures orders from existing and prospective customers through a relationship approach. This role demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. Territory: Los Angeles, Orange County, San Diego Prefer Korean speaking and/or experience working with Korean protein customers RESPONSIBILITIES Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business for the Sysco Specialty Meat Group's (SSMG) products and services. Make in-person visits and presentations to existing and prospective customers. Taking customer orders with SSMG goals in mind: sales and GP/Stop maximization. Participate, review and oversee input of orders for customers via communication with inside sales partners. React timely to customer problems and needs. Review daily out of stocks, shortages, transportations issues and implement solutions quickly. Review, analyze and react to daily/weekly sales and margin reports looking for improvement opportunities. Keep abreast of product applications, technical services, market conditions, competitive activities, trends and who the other distributors/sales organizations are in your market. Participate in Sysco Specialty Meat Group (SSMG) training and customer events. Participate in Sales meetings held by Sysco Sales leaders. Develop a relationship with accounts payable (A/P) contact at every account. Participate and coordinate communication between them and SSMG account receivable manager/representative. Implement "Ask Early and Often" to control days sales outstanding ( DSOs) and know signs to know when to say "No Ship or Cash on Delivery (COD)". Update bid files, customer profiles, and customer call sheets to ensure proper pricing and accuracy of needed items-thus reducing costly credits and returns. QUALIFICATIONS Education High School diploma Preferred: 4-year degree in culinary arts, business, marketing, agriculture/animal science or related studies Experience 2-year prior food service sales background strongly preferred. Professional Skills Deep expertise of meat and seafood category or restaurant/culinary background with a shown capacity to quickly learn and apply new knowledge. Consultative sales ability. Must be self -motivated and accountable for time management without constant supervisor direction. Exhibit strong customer relations skills and a sense of urgency in meeting customer needs. Basic computer skills and proficiency with MS Outlook. Korean speaking and/or experience working with Korean protein customers. Experience (book of business a plus) selling protein in healthcare (hospitals, retirement homes, etc.) accounts. Experience (book of business a plus) selling Regional, Multi-Unit accounts. Anyone currently working for a specialty meat company, or broadline foodservice company, who has a book of business (average sales over $100k/week). DECISION-MAKING AUTHORITY Most important decisions made fully independently: Approach to building relationships with customers/stakeholders. Time and customer management. Customer pricing. Self-motivation. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Sales strategy. Contract pricing and customer pricing. Authorizing credits and returns. ORGANIZATIONAL REPORTING Supervisor Title Sales VP, Director, or Manager
07/22/2026
Full time
JOB SUMMARY This position carries out and achieves a sales plan assigned by the Sysco Specialty Meat Group (SSMG) company. This individual achieves maximum sales profitability, growth and account penetration with an assigned territory by effectively selling the company's products. He/she promote, sell, secures orders from existing and prospective customers through a relationship approach. This role demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs. Territory: Los Angeles, Orange County, San Diego Prefer Korean speaking and/or experience working with Korean protein customers RESPONSIBILITIES Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory to generate new business for the Sysco Specialty Meat Group's (SSMG) products and services. Make in-person visits and presentations to existing and prospective customers. Taking customer orders with SSMG goals in mind: sales and GP/Stop maximization. Participate, review and oversee input of orders for customers via communication with inside sales partners. React timely to customer problems and needs. Review daily out of stocks, shortages, transportations issues and implement solutions quickly. Review, analyze and react to daily/weekly sales and margin reports looking for improvement opportunities. Keep abreast of product applications, technical services, market conditions, competitive activities, trends and who the other distributors/sales organizations are in your market. Participate in Sysco Specialty Meat Group (SSMG) training and customer events. Participate in Sales meetings held by Sysco Sales leaders. Develop a relationship with accounts payable (A/P) contact at every account. Participate and coordinate communication between them and SSMG account receivable manager/representative. Implement "Ask Early and Often" to control days sales outstanding ( DSOs) and know signs to know when to say "No Ship or Cash on Delivery (COD)". Update bid files, customer profiles, and customer call sheets to ensure proper pricing and accuracy of needed items-thus reducing costly credits and returns. QUALIFICATIONS Education High School diploma Preferred: 4-year degree in culinary arts, business, marketing, agriculture/animal science or related studies Experience 2-year prior food service sales background strongly preferred. Professional Skills Deep expertise of meat and seafood category or restaurant/culinary background with a shown capacity to quickly learn and apply new knowledge. Consultative sales ability. Must be self -motivated and accountable for time management without constant supervisor direction. Exhibit strong customer relations skills and a sense of urgency in meeting customer needs. Basic computer skills and proficiency with MS Outlook. Korean speaking and/or experience working with Korean protein customers. Experience (book of business a plus) selling protein in healthcare (hospitals, retirement homes, etc.) accounts. Experience (book of business a plus) selling Regional, Multi-Unit accounts. Anyone currently working for a specialty meat company, or broadline foodservice company, who has a book of business (average sales over $100k/week). DECISION-MAKING AUTHORITY Most important decisions made fully independently: Approach to building relationships with customers/stakeholders. Time and customer management. Customer pricing. Self-motivation. Most important decisions made with review and approval of other individuals or supervisors (include the reviews/approvals required): Sales strategy. Contract pricing and customer pricing. Authorizing credits and returns. ORGANIZATIONAL REPORTING Supervisor Title Sales VP, Director, or Manager
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
07/22/2026
Full time
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
07/22/2026
Full time
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
07/22/2026
Full time
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
07/22/2026
Full time
Position Overview: The Office Manager is responsible for directly managing and developing our Front Office team to ensure consistent processes and high level of customer support before, during, and after our sales. The Office Manager role will directly oversee all aspects of the front office processes, including title work, customer service, clerical processes, and sale day services. The Office Manager is a role based on site size needs. This role is not visa eligible. What you'll be doing: Lead the Front Office Team: Lead the front office team to ensure maximum efficiency of our administrative processes, including title work, customer service, accounts receivables and invoicing. Maintain and apply a strong working knowledge of state motor vehicle regulations, accounts receivable procedures, and standard office practices. Teams Led: Front Office, Titles, Block Clerks All Manager Roles: Lead auction activities to drive retention, profitability, customer experience, and safety. Monitor and ensure adherence to systems, policies, procedures, and performance standards. Influence and lead others as a people, customer, and business manager. Engage with customers and employees in a transparent, reliable, and positive manner Participate in the development and execution of strategic plans, goals, processes, and objectives, ensuring alignment with those of the company. Identify and implement appropriate staffing and scheduling needed based on workload and volume. Proactively communicate information to team members, providing a clear understanding of expectations, performance measures, and goals. Collaborate with stakeholders to optimize processes. Oversee day-to-day activities of assigned team; identify team's strengths and weaknesses; determine areas of opportunity and the appropriate steps to improve. Provide training, mentoring, and accountability to direct reports and succession planning through appropriate coaching, leadership development, training, and performance management. Create a work and team environment that inspires positive communication, team cohesion, and adherence to Carvana's Values. Conscientiously work in ways that decrease the possibility of injury to yourself or other team members due to spills or other preventable hazardous conditions. What the job requires: To be able to do your job at Carvana, there are some basic requirements we want to share with you. Bachelor's degree preferred High School Diploma or GED equivalent Minimum 5 years of industry related experience Must have experience working in the automotive business offices or a state title department Minimum 1 year of leadership/supervisory experience Demonstrated knowledge of state motor vehicle regulations Proven ability to multitask while maintaining attention to detail Ability to effectively delegate tasks to team members. Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Ability to maintain high volume and high-quality content in a fast-paced environment. Ability to communicate and interact with others effectively in a professional, courteous manner. Ability to communicate clearly and concisely, both written and oral Ability to multitask and prioritize effectively Ability to resolve complex issues with guidance from others This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. ADESA Benefits and Perks - (Pay range $65-$75k) Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Constant - standing, watching, touching, listening, walking, talking Frequent - grasping, pushing, pulling, kneeling, stooping, crouching, lifting, driving Potential -running, jumping, yelling, or other rapid or forceful movement in emergencies Visual acuity requirements include color, depth perception, and field of vision comparable to definitions for Clerical, Administrative, and Machine Operators (including inspection) positions. Physical Working Conditions: This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors, and dust associated with internal and external service station/convenience food and petroleum dispensing operations. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories. Please note that this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
07/22/2026
Full time
About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our auto auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning, auction remarketing, and many of our sites serve as market hub distribution centers. Our inventory comprises hundreds of thousands of vehicles across North America from retail to commercial, OEM & more. We work in a service industry and embrace a "we" versus "I" culture - help others, and they will help you. Our industry is fun, fast-paced, and competitive - and filled with the best people who are passionate about what they do. We're excited about the future! As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! We are looking for great people who want to take this journey with us! Role and Team Reporting to the Regional Director, the General Manager is responsible for driving the Auction to success through effective leadership. This role is the primary leader for the site, setting the tone for customer and employee experience and executing strategies to support financial performance and company initiatives. The General Manager is expected to embody the company values and influence and lead others as a people, customer, and business manager for their location. Responsibilities Identify opportunities for business growth. Regularly meet with customers, attend sales visits with Sales staff and other customer engagement opportunities. Make sure customers receive prompt, efficient and courteous attention for all contacts and transactions. Act as change champion for the site. Understand, navigate, communicate, and ensure successful adaptation of change initiatives. Ensure proper follow-through on all directives, bulletins and schedules from the Corporate Office and Regional Director. Maintain a good flow of communication with Corporate Office, RD, key contacts within the company, and external contacts. Attend a Profit and Loss Statement review each accounting period with the RD. Ensure accurate and timely reconciliation of accounting with weekly and monthly corporate reports. Initiate and follow up on discrepancies. Monitor accounts receivable and report variances to RD, Controller and Central Office. Control regular and overtime payroll and other business expenses to support business operations and financial objectives. Monitor KPI's and expectations. Leverage technology and tools available. As appropriate, develop and implement action plans to support improvements, and celebrate successes. Be familiar with procedures for handling all aspects of customer disputes and resolve any customer complaints in a friendly, courteous manner. Escalate issues to RD as necessary. Identify, hire, train, and mentor the management of today and the future for the auction. Support recruiting, hiring and onboarding initiatives to meet business needs and corporate/legal requirements. Promote, develop and train all employees according to company guidelines. Maintain positive employee relations and morale. Practice sound leadership and human relations principles to promote teamwork at all times. Set a good personal example of attitude and performance. Follow-through and communicate employee relations problems to the Regional Vice President and Human Resource team as appropriate. Evaluate and take positive, consistent, disciplinary action on infractions of company policies and procedures as defined in the employee disciplinary policy. Prepare and conduct performance appraisals for direct report employees and support the performance appraisal process for the team. Conduct employee meetings at least once a month or as necessary to communicate Company and Department issues and build teamwork among the employees. Maintain a good flow of communication with Regional Vice President, and other pertinent personnel. Account for and identify all auction inventory; monitor and report unusual activity and notify RD and appropriate corporate teams as necessary. Monitor and control all site related conditions, vehicles, property and equipment within corporate standards for cleanliness, proper maintenance and safety. Advise Maintenance of all breakdowns and maintenance immediately. Ensure good routine preventive maintenance. Make sure all Department area conditions do not threaten employee or customer safety. Respond to and follow proper procedures on employee and customer accidents, injuries, and loss or damage to any property. Report all incidents immediately. Ensure functional specifications are sound, efficient and support ADESA goals. Practice and instruct all employees in proper loss prevention and reaction procedures. Account for and identify all keys, codes or other safety or security information. Report all incidents properly and immediately. Direct proper record keeping and follow-through on all sales promotions, advertising and telemarketing. Monitor and ensure compliance with sale plan layouts, corporate requirements with all contractual customers, contractors, and supplier agreements and other directives. Advise and assist with corrective procedures, if needed. Initiate and complete accurate vehicle transfers as instructed. Ensure the use of marketing tools on selected customer accounts as instructed. Make sure company driving safety standards are met and substance abuse prevention and control procedures are followed for all activity. Must know, practice and ensure that company policies and procedures and state and federal laws are followed at all times. Ensure that no company or customer information is inappropriately divulged to unauthorized parties. Skills and Attributes Servant Leadership Philosophy Sales and Marketing Skills Change Management Skills Human Relations and Leadership Skills Communication Skills Accounting and Financial Skills Technical Skills Qualifications Bachelor's degree with auction and automotive experience or High School diploma/GED with at least 5 years auction experience with 5 years automotive of similar work experience required. Minimum 5 years of leadership/supervisory experience Excellent verbal and written communication skills Proven ability to multitask while maintaining attention to detail Confidentiality and integrity while handling sensitive information Proven ability to manage deliverables and metrics against aggressive targets and timelines Proficiency with computer systems and applications Must be 18 years of age and have a valid driver's license that meets requirements ADESA Benefits and Perks Competitive Pay Quality Benefits Holiday and Paid Time Off Education and Equipment Reimbursement Programs Matching 401(k) Career Path Opportunities And More! Other Requirements To be able to do your job at ADESA, there are some basic requirements we want to share with you. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. The physical activity requirements of the position range from Light to Medium Physical Work. Frequent - standing, watching, touching, listening, walking, talking Potential - running, jumping, yelling or other rapid or forceful movement in emergency situations Visual acuity requirements include color, depth perception and field of vision comparable to definitions for Clerical, Administrative, Machine Operators (including inspection) positions. Physical Working Conditions This position is subject to both inside and outside environmental working conditions, including temperature changes, outside weather conditions, slightly elevated ambient noise levels, and minor atmospheric conditions affecting skin or respiratory systems, such as fumes, odors and dusts associated with internal and external service station/convenience food and petroleum dispensing operations. Note: Refer to the Handbook and Policy Manuals for important addendum requirements to all job descriptions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal Stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. ADESA is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. ADESA also prohibits harassment of applicants or employees based on any of these protected categories click apply for full job details
Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks. Why you should join our Sales Team: Competitive base salary, bonus, plus promotional incentive opportunities Car allowance (mileage reimbursement for candidates in CA) and cell phone provided Career pathing opportunities for both entry level, and experienced individuals Opportunity to be part of a purpose driven organization that supports communities and associates Specialized sales training Individual as well as team-based selling Opportunity to learn different ethnic segments Monthly and annual sales rewards and recognition Robust benefits package including an Employee Stock Purchase Plan, & 401(k) with automatic matching JOB SUMMARY Candidates must be located inside the sales territory. Sales Territory: Valparaiso and Chesterton, Indiana This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs. RESPONSIBILITIES Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory. Seek and qualify prospects following company account stratification goals. Research customer business needs and develops a mix of products and service to meet needs. Evaluate market trends and recommend products to customers, based on business needs and goals. Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. Answer customers' questions about products, prices, availability, and product use. Provide product information and practical training to customer personnel. Drive personal vehicle to customer accounts, conventions, company meetings, etc. Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.). Participate in company functions, promotions, customer visits, and customer events. Attend and participate in general sales and district meetings. Engage in ongoing training sessions. Assist with the training of new employees as requested. Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports. Other duties may be assigned. QUALIFICATIONS Required Education/Experience Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship. Preferred Qualifications Bi-Lingual Restaurant Management, Foodservice Outside Sales, Chef Experience preferred Certificates, Licenses, and Registrations Valid driver's license with a driving record that meets company insurability standards. Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required Requirement Pass employment testing Must sign Sysco Protective Covenants Agreement. Reside or willing to relocate to the geographical vicinity of territory. Professional Skills Basic PC skills and proficiency with MS Office. Ability to read, write, speak English. Competencies Building Trust Building Customer Loyalty Follow-up Sales Ability / Persuasiveness Managing Work Adaptability Communication
07/22/2026
Full time
Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks. Why you should join our Sales Team: Competitive base salary, bonus, plus promotional incentive opportunities Car allowance (mileage reimbursement for candidates in CA) and cell phone provided Career pathing opportunities for both entry level, and experienced individuals Opportunity to be part of a purpose driven organization that supports communities and associates Specialized sales training Individual as well as team-based selling Opportunity to learn different ethnic segments Monthly and annual sales rewards and recognition Robust benefits package including an Employee Stock Purchase Plan, & 401(k) with automatic matching JOB SUMMARY Candidates must be located inside the sales territory. Sales Territory: Valparaiso and Chesterton, Indiana This is an outside sales position responsible for promoting the company's products and services and for building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours (evening, weekends, and holidays) to successfully meet customers' needs. RESPONSIBILITIES Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory. Seek and qualify prospects following company account stratification goals. Research customer business needs and develops a mix of products and service to meet needs. Evaluate market trends and recommend products to customers, based on business needs and goals. Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. Answer customers' questions about products, prices, availability, and product use. Provide product information and practical training to customer personnel. Drive personal vehicle to customer accounts, conventions, company meetings, etc. Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.). Participate in company functions, promotions, customer visits, and customer events. Attend and participate in general sales and district meetings. Engage in ongoing training sessions. Assist with the training of new employees as requested. Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports. Other duties may be assigned. QUALIFICATIONS Required Education/Experience Bachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience including completion of the Sysco Sales Internship. Preferred Qualifications Bi-Lingual Restaurant Management, Foodservice Outside Sales, Chef Experience preferred Certificates, Licenses, and Registrations Valid driver's license with a driving record that meets company insurability standards. Current automobile insurance with the following limits of liability: Bodily injury - $100,000 each person and $300,000 each accident; property damage - $100,000 is required Requirement Pass employment testing Must sign Sysco Protective Covenants Agreement. Reside or willing to relocate to the geographical vicinity of territory. Professional Skills Basic PC skills and proficiency with MS Office. Ability to read, write, speak English. Competencies Building Trust Building Customer Loyalty Follow-up Sales Ability / Persuasiveness Managing Work Adaptability Communication
Description: Annual Salary:$65,000-$81,000 Annual Organizational Bonus Potential 4% Opportunity for individual bonus incentives in 2027 ORGANIZATION OVERVIEW As unapologetic promoters of Cleveland, Destination Cleveland's team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals. SUMMARY OF POSITION The Manager of Tourism Industry Relationships is responsible for building, managing, and growing relationships with small and midsize hospitality and tourism businesses across Greater Cleveland. This role focuses on engaging independent operators, new businesses and community-based organizations and businesses, particularly those with strong potential for future growth and deeper engagement. The Manager of Tourism Industry Relationships serves as a trusted consultant and primary point of contact for these businesses, helping them connect to Destination Cleveland programs, opportunities and resources. Through intentional relationship-building, this role converts initial engagement points into long-term partnership, revenue generation, and increased industry alignment. This position is relationship-driven and outcomes-focused. The Manager of Tourism Industry Relationships will work closely with the Programs Specialist and broader Destination Engagement team to ensure program participation translates into sustained industry relationships, deeper representation across hospitality & tourism industry segments and measurable impact. SUCCESS IN THIS ROLE LOOKS LIKE Strong, trust-based relationships with a diverse portfolio of small and midsize business partners Increased representation and engagement of neighborhood, cultural, and independent businesses within Destination Cleveland's hospitality & tourism industry network Measurable conversion of engagement into revenue in the form of partnership dues and advertising High satisfaction and retention within assigned accounts Consistent and strategic use of customer relationship management (CRM) data to guide decision-making and prioritize relationship management ESSENTIAL DUTIES AND RESPONSIBILITIES Relationship Management & Account Ownership Own and manage a defined portfolio of small and midsize business hospitality & tourism industry relationships. Serve as the primary point of contact at Destination Cleveland for assigned businesses, ensuring a high-touch, responsive, and relationship-centered experience. Maintain and build trust through consistent outreach, proactive communication and timely follow-through. Conduct regular check-ins (in-person, virtual, or on-site) to understand needs, challenges, and opportunities within portfolio of accounts. Maintain a deep understanding of each partner's business model, goals, and target audiences. Engagement of Hospitality & Tourism Industry Segments Priority industry segments include: Independently owned restaurants and retailers Culturally significant or neighborhood-based organizations and businesses Seasonal, pop-up, or experiential operators Tours, attractions, and experience-based businesses Actively identify and engage underrepresented hospitality & tourism industry segments to ensure equitable inclusion and participation across Destination Cleveland's network of relationships. Program-to-Partnership Conversion Strategy Partner closely with the Programs Specialist to identify businesses engaging in programs, workshops, and events. Track and manage the progression of these businesses from: Awareness to Participation to Partnership (microbusiness or entry-level partnerships, introductory advertising packages) to Growth Create tailored pathways for small and midsize business partners to scale their involvement and investment with Destination Cleveland over time. Revenue Generation & Portfolio Growth Contribute directly to team private revenue goals through: New partner acquisition Retention and renewals Consultative selling around relevant assets, projects and initiatives Balance organizational revenue goals with sensitivity to the needs and capacity of small businesses. Identify creative, accessible ways for partners to participate in revenue-generating opportunities. Community & Neighborhood Engagement Serve as a connector between Destination Cleveland and neighborhood business ecosystems. Build relationships with local business districts, chambers, merchant associations and community-based organizations. Collaborate with these community partners to: Increase awareness of Destination Cleveland offerings Strengthen local ecosystem of small and midsize business support Ensure programming reflects diverse voices and perspectives Internal Collaboration and Alignment Work cross-functionally with: Programs team (engagement + pipeline development) Marketing, content and PR teams (storytelling + visibility + media opportunities) Convention services team (alignment on referral opportunities for meetings & conventions) Share insights from partners to inform: Program development Product offerings Messaging and outreach strategies Ensure small and midsized business perspectives are represented in organizational planning. Data, CRM & Relationship Tracking Maintain accurate, real-time records of all partner interactions, opportunities, and outcomes in CRM. Work closely with the Industry Engagement Support Specialist to track key metrics including: Engagement activity Conversion rates Revenue generated Partner lifecycle stage Use data to prioritize outreach, identify gaps, and improve performance. Develop and follow standardized workflows for account management. Continuous Improvement & Strategic Input Identify areas of opportunity to leverage AI to more efficiently manage and scale the number of relationships we can manage. Identify trends in small and midsize business needs, industry gaps and engagement barriers. Recommend improvements to programs, outreach strategies, and partner offerings. Contribute to the evolution of Destination Cleveland's small and midsize business engagement model. Take on expanded or evolving responsibilities as initiatives grow over time. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIREMENTS Strong written and verbal communication skills Extremely organized and strong attention to detail Project management skills Demonstrated research and critical thinking skills Ability to thrive in a fast-paced, ever-changing environment Creativity in problem solving and solutions-oriented approach Ability to work flexible hours when required Public speaking skills EXPERIENCE AND EDUCATION Prior work experience in community partnerships and/or relevant account or relationship management experience working with small and midsized business (particularly in the hospitality & tourism industry) (3 - 5 years). Comfort and ability to leverage a human-centered approach to AI (i.e. using it as a tool, not as a replacement for engagement). General understanding of basic marketing & sales skills. Experience with consultative selling and relationship management is preferred. Bachelor's degree preferred but not required. PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Viewing computer monitors Ability to lift to 40 pounds safely Ability to stand for long periods of time when on-site for programs & events WORK ENVIRONMENT Office environment; moderate noise. Event environment when on-site for programs & engagements. Days and hours of work are Monday through Friday, 8:30 a.m. - 5:00 p.m. Frequent travel across the City of Cleveland and throughout Cuyahoga County to meet in-person with business owners. Some weekends and evenings will be required around major event support and depending on timing for programs & engagements. Requirements: Compensation details: . click apply for full job details
07/21/2026
Full time
Description: Annual Salary:$65,000-$81,000 Annual Organizational Bonus Potential 4% Opportunity for individual bonus incentives in 2027 ORGANIZATION OVERVIEW As unapologetic promoters of Cleveland, Destination Cleveland's team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals. SUMMARY OF POSITION The Manager of Tourism Industry Relationships is responsible for building, managing, and growing relationships with small and midsize hospitality and tourism businesses across Greater Cleveland. This role focuses on engaging independent operators, new businesses and community-based organizations and businesses, particularly those with strong potential for future growth and deeper engagement. The Manager of Tourism Industry Relationships serves as a trusted consultant and primary point of contact for these businesses, helping them connect to Destination Cleveland programs, opportunities and resources. Through intentional relationship-building, this role converts initial engagement points into long-term partnership, revenue generation, and increased industry alignment. This position is relationship-driven and outcomes-focused. The Manager of Tourism Industry Relationships will work closely with the Programs Specialist and broader Destination Engagement team to ensure program participation translates into sustained industry relationships, deeper representation across hospitality & tourism industry segments and measurable impact. SUCCESS IN THIS ROLE LOOKS LIKE Strong, trust-based relationships with a diverse portfolio of small and midsize business partners Increased representation and engagement of neighborhood, cultural, and independent businesses within Destination Cleveland's hospitality & tourism industry network Measurable conversion of engagement into revenue in the form of partnership dues and advertising High satisfaction and retention within assigned accounts Consistent and strategic use of customer relationship management (CRM) data to guide decision-making and prioritize relationship management ESSENTIAL DUTIES AND RESPONSIBILITIES Relationship Management & Account Ownership Own and manage a defined portfolio of small and midsize business hospitality & tourism industry relationships. Serve as the primary point of contact at Destination Cleveland for assigned businesses, ensuring a high-touch, responsive, and relationship-centered experience. Maintain and build trust through consistent outreach, proactive communication and timely follow-through. Conduct regular check-ins (in-person, virtual, or on-site) to understand needs, challenges, and opportunities within portfolio of accounts. Maintain a deep understanding of each partner's business model, goals, and target audiences. Engagement of Hospitality & Tourism Industry Segments Priority industry segments include: Independently owned restaurants and retailers Culturally significant or neighborhood-based organizations and businesses Seasonal, pop-up, or experiential operators Tours, attractions, and experience-based businesses Actively identify and engage underrepresented hospitality & tourism industry segments to ensure equitable inclusion and participation across Destination Cleveland's network of relationships. Program-to-Partnership Conversion Strategy Partner closely with the Programs Specialist to identify businesses engaging in programs, workshops, and events. Track and manage the progression of these businesses from: Awareness to Participation to Partnership (microbusiness or entry-level partnerships, introductory advertising packages) to Growth Create tailored pathways for small and midsize business partners to scale their involvement and investment with Destination Cleveland over time. Revenue Generation & Portfolio Growth Contribute directly to team private revenue goals through: New partner acquisition Retention and renewals Consultative selling around relevant assets, projects and initiatives Balance organizational revenue goals with sensitivity to the needs and capacity of small businesses. Identify creative, accessible ways for partners to participate in revenue-generating opportunities. Community & Neighborhood Engagement Serve as a connector between Destination Cleveland and neighborhood business ecosystems. Build relationships with local business districts, chambers, merchant associations and community-based organizations. Collaborate with these community partners to: Increase awareness of Destination Cleveland offerings Strengthen local ecosystem of small and midsize business support Ensure programming reflects diverse voices and perspectives Internal Collaboration and Alignment Work cross-functionally with: Programs team (engagement + pipeline development) Marketing, content and PR teams (storytelling + visibility + media opportunities) Convention services team (alignment on referral opportunities for meetings & conventions) Share insights from partners to inform: Program development Product offerings Messaging and outreach strategies Ensure small and midsized business perspectives are represented in organizational planning. Data, CRM & Relationship Tracking Maintain accurate, real-time records of all partner interactions, opportunities, and outcomes in CRM. Work closely with the Industry Engagement Support Specialist to track key metrics including: Engagement activity Conversion rates Revenue generated Partner lifecycle stage Use data to prioritize outreach, identify gaps, and improve performance. Develop and follow standardized workflows for account management. Continuous Improvement & Strategic Input Identify areas of opportunity to leverage AI to more efficiently manage and scale the number of relationships we can manage. Identify trends in small and midsize business needs, industry gaps and engagement barriers. Recommend improvements to programs, outreach strategies, and partner offerings. Contribute to the evolution of Destination Cleveland's small and midsize business engagement model. Take on expanded or evolving responsibilities as initiatives grow over time. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIREMENTS Strong written and verbal communication skills Extremely organized and strong attention to detail Project management skills Demonstrated research and critical thinking skills Ability to thrive in a fast-paced, ever-changing environment Creativity in problem solving and solutions-oriented approach Ability to work flexible hours when required Public speaking skills EXPERIENCE AND EDUCATION Prior work experience in community partnerships and/or relevant account or relationship management experience working with small and midsized business (particularly in the hospitality & tourism industry) (3 - 5 years). Comfort and ability to leverage a human-centered approach to AI (i.e. using it as a tool, not as a replacement for engagement). General understanding of basic marketing & sales skills. Experience with consultative selling and relationship management is preferred. Bachelor's degree preferred but not required. PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Viewing computer monitors Ability to lift to 40 pounds safely Ability to stand for long periods of time when on-site for programs & events WORK ENVIRONMENT Office environment; moderate noise. Event environment when on-site for programs & engagements. Days and hours of work are Monday through Friday, 8:30 a.m. - 5:00 p.m. Frequent travel across the City of Cleveland and throughout Cuyahoga County to meet in-person with business owners. Some weekends and evenings will be required around major event support and depending on timing for programs & engagements. Requirements: Compensation details: . click apply for full job details
Description: BOTH ARE REQUIRED . Must be PAC Licensed in MA - Must have past sales experience Our industry relies on skilled, essential workers - real people doing real work that AI cannot replace. If you're looking for long-term stability and a future you can grow into, we welcome individuals who bring integrity, consistency, and commitment to their role. We are a family-owned and operated company with a deep-rooted commitment to this industry and its success. We offer competitive pay, 401(k), year-round or seasonal opportunities, paid licensing, and full training to help you build a new career for your future. Are you the kind of person who thrives on structure, shows up on time every time, and takes pride in getting the details right? We're looking for a self-motivated, sharp-thinking professional who communicates clearly, drives with care, and stays two steps ahead - whether you're mastering the precision of a new role or mastering the trade for a long term career we are the right place to be! The Wildlife Sales & Service Technician is a hybrid role responsible for generating wildlife service revenue through lead management, prospecting, estimating, and closing sales within an assigned territory, and then personally performing the wildlife services sold. This position requires strong sales ability, technical wildlife knowledge, and excellent customer service. The Wildlife Sales & Service Technician must be able to manage a territory independently, build relationships with residential and commercial customers, accurately diagnose wildlife issues, present solutions, close service agreements, and complete high-quality exclusion, trapping, and repair work. This role involves working both indoors and outdoors in various weather conditions, using ladders and power tools, and maintaining accurate documentation and communication throughout the customer lifecycle. In addition, this position supports the Wildlife Team on services that are not sold directly by the hybrid technician, including assisting with two-tech jobs, performing trap checks, and providing support on larger wildlife projects as needed. 1. Sales, Lead Management & Prospecting Run inbound and assigned leads within an established territory, responding promptly and professionally. Proactively prospect for new wildlife business through networking, referrals, community outreach, and relationship-building with local partners (property managers, realtors, contractors, etc.). Conduct on-site inspections and assessments to identify wildlife activity, entry points, and damage. Diagnose wildlife issues and determine the appropriate control and exclusion strategy based on the type of animal, customer needs, and site conditions. Present service solutions clearly and professionally, including scope of work, timelines, warranty information, and expectations. Create accurate pricing and estimates for wildlife services, including service agreements and one-time projects. Close sales by securing signed agreements and collecting required approvals and deposits per company policy. Maintain a consistent pipeline of opportunities and follow up on open estimates to improve closing percentage. 2. Service Delivery & Field Execution Perform wildlife control services sold, ensuring safety, professionalism, and high-quality workmanship. Implement humane wildlife control techniques, including safe capture, removal, relocation, and at times termination of nuisance animals in compliance with applicable laws and regulations. Utilize traps and other wildlife control equipment properly and safely. Perform exclusion work by sealing entry points to prevent wildlife re-entry, including minor carpentry and repair tasks such as installing screens, sealing gaps, and repairing damaged areas. Conduct attic/crawlspace cleanouts and remediation services when required (as trained/authorized). Use ladders to access rooftops and hard-to-reach areas, ensuring proper installation of exclusion materials. Safely operate power tools such as drills, saws, and other equipment to complete exclusion work efficiently and effectively. Ensure the work performed matches the scope sold and communicate any needed changes or additional recommendations to the customer and management. 3. Customer Communication & Service Experience Serve as the primary point of contact for customers from initial inspection through job completion. Provide clear communication and set proper expectations regarding the wildlife control process, job timeline, and service requirements. Maintain a professional and courteous demeanor on-site and in all written/phone communication. Handle customer questions, concerns, and objections with confidence and professionalism. Respond to service issues and support resolution of customer concerns to ensure satisfaction and retention. 4. Documentation, Scheduling & Coordination Accurately document inspections, service notes, photos, and recommendations in company systems. Maintain clear records of services performed, materials used, and job completion status to ensure accurate billing and service history tracking. Coordinate scheduling of sold work to ensure timely service completion and proper customer follow-through. Communicate consistently with office staff and management regarding job progress, changes, additional needs, and customer updates. 5. Compliance, Licensing & Safety Obtain and maintain required state wildlife certifications and licensing to ensure legal compliance in all services provided. Adhere to all local, state, and federal regulations regarding wildlife control, safety procedures, and environmental protections. Follow all company safety protocols including ladder safety, PPE requirements, and safe tool usage. Report any safety concerns, equipment issues, or wildlife control challenges to management in a timely manner. 6. Vehicle, Tools & Inventory Maintain company-provided vehicle in clean and proper working order, ensuring it is stocked with necessary tools and materials. Track and manage commonly used materials to ensure readiness for both inspections and service execution. 7. Team Support & Growth Participate in team meetings and training sessions to stay current on best practices, sales expectations, and industry regulations. Support the Wildlife Team on services not sold directly by the hybrid technician, including assisting with two-tech jobs, completing trap checks, and helping with larger wildlife projects as needed to ensure timely, high-quality service delivery. Support other areas of the business as needed, including cross-training in other pest control services. Contribute to a positive team culture by sharing knowledge and maintaining high standards of professionalism and accountability. Requirements: Minimum Qualifications: 1. Must be at least 18 years of age. 2. Valid driver's license with a clean driving record. 3. High school diploma or equivalent. 4. 2+ years of experience in wildlife control, pest control, carpentry, construction, or a related field preferred. 5. Proven ability to sell services (inside/outside sales, route-based sales, or commission-based selling experience preferred). 6. Strong comfort with customer-facing responsibilities including presenting pricing and closing work. 7. Comfortable working with ladders, rooftops, attics, crawlspaces, and tight spaces. 8. Ability to safely operate power tools (drills, saws, etc.) independently. 9. Pre-employment background check required. Physical Requirements: While performing the duties of this job, the employee is frequently required to stand, walk, sit, climb, bend, kneel, and crawl within tight spaces. Specific hearing and vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must occasionally lift and move up to 50 pounds. Technicians must be comfortable using ladders up to 40 feet tall and operating power tools such as drills and saws independently. Additional role related tasks may be added to ensure alignment with business needs with/without notice, per Operations' discretion. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Member for this job. Duties, responsibilities, and activities may change at any time to ensure consistent alignment with Pest-End business needs, with or without notice, per Operations' professional discretion. Pest-End Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. PI2deb4018d90e-2770
07/21/2026
Full time
Description: BOTH ARE REQUIRED . Must be PAC Licensed in MA - Must have past sales experience Our industry relies on skilled, essential workers - real people doing real work that AI cannot replace. If you're looking for long-term stability and a future you can grow into, we welcome individuals who bring integrity, consistency, and commitment to their role. We are a family-owned and operated company with a deep-rooted commitment to this industry and its success. We offer competitive pay, 401(k), year-round or seasonal opportunities, paid licensing, and full training to help you build a new career for your future. Are you the kind of person who thrives on structure, shows up on time every time, and takes pride in getting the details right? We're looking for a self-motivated, sharp-thinking professional who communicates clearly, drives with care, and stays two steps ahead - whether you're mastering the precision of a new role or mastering the trade for a long term career we are the right place to be! The Wildlife Sales & Service Technician is a hybrid role responsible for generating wildlife service revenue through lead management, prospecting, estimating, and closing sales within an assigned territory, and then personally performing the wildlife services sold. This position requires strong sales ability, technical wildlife knowledge, and excellent customer service. The Wildlife Sales & Service Technician must be able to manage a territory independently, build relationships with residential and commercial customers, accurately diagnose wildlife issues, present solutions, close service agreements, and complete high-quality exclusion, trapping, and repair work. This role involves working both indoors and outdoors in various weather conditions, using ladders and power tools, and maintaining accurate documentation and communication throughout the customer lifecycle. In addition, this position supports the Wildlife Team on services that are not sold directly by the hybrid technician, including assisting with two-tech jobs, performing trap checks, and providing support on larger wildlife projects as needed. 1. Sales, Lead Management & Prospecting Run inbound and assigned leads within an established territory, responding promptly and professionally. Proactively prospect for new wildlife business through networking, referrals, community outreach, and relationship-building with local partners (property managers, realtors, contractors, etc.). Conduct on-site inspections and assessments to identify wildlife activity, entry points, and damage. Diagnose wildlife issues and determine the appropriate control and exclusion strategy based on the type of animal, customer needs, and site conditions. Present service solutions clearly and professionally, including scope of work, timelines, warranty information, and expectations. Create accurate pricing and estimates for wildlife services, including service agreements and one-time projects. Close sales by securing signed agreements and collecting required approvals and deposits per company policy. Maintain a consistent pipeline of opportunities and follow up on open estimates to improve closing percentage. 2. Service Delivery & Field Execution Perform wildlife control services sold, ensuring safety, professionalism, and high-quality workmanship. Implement humane wildlife control techniques, including safe capture, removal, relocation, and at times termination of nuisance animals in compliance with applicable laws and regulations. Utilize traps and other wildlife control equipment properly and safely. Perform exclusion work by sealing entry points to prevent wildlife re-entry, including minor carpentry and repair tasks such as installing screens, sealing gaps, and repairing damaged areas. Conduct attic/crawlspace cleanouts and remediation services when required (as trained/authorized). Use ladders to access rooftops and hard-to-reach areas, ensuring proper installation of exclusion materials. Safely operate power tools such as drills, saws, and other equipment to complete exclusion work efficiently and effectively. Ensure the work performed matches the scope sold and communicate any needed changes or additional recommendations to the customer and management. 3. Customer Communication & Service Experience Serve as the primary point of contact for customers from initial inspection through job completion. Provide clear communication and set proper expectations regarding the wildlife control process, job timeline, and service requirements. Maintain a professional and courteous demeanor on-site and in all written/phone communication. Handle customer questions, concerns, and objections with confidence and professionalism. Respond to service issues and support resolution of customer concerns to ensure satisfaction and retention. 4. Documentation, Scheduling & Coordination Accurately document inspections, service notes, photos, and recommendations in company systems. Maintain clear records of services performed, materials used, and job completion status to ensure accurate billing and service history tracking. Coordinate scheduling of sold work to ensure timely service completion and proper customer follow-through. Communicate consistently with office staff and management regarding job progress, changes, additional needs, and customer updates. 5. Compliance, Licensing & Safety Obtain and maintain required state wildlife certifications and licensing to ensure legal compliance in all services provided. Adhere to all local, state, and federal regulations regarding wildlife control, safety procedures, and environmental protections. Follow all company safety protocols including ladder safety, PPE requirements, and safe tool usage. Report any safety concerns, equipment issues, or wildlife control challenges to management in a timely manner. 6. Vehicle, Tools & Inventory Maintain company-provided vehicle in clean and proper working order, ensuring it is stocked with necessary tools and materials. Track and manage commonly used materials to ensure readiness for both inspections and service execution. 7. Team Support & Growth Participate in team meetings and training sessions to stay current on best practices, sales expectations, and industry regulations. Support the Wildlife Team on services not sold directly by the hybrid technician, including assisting with two-tech jobs, completing trap checks, and helping with larger wildlife projects as needed to ensure timely, high-quality service delivery. Support other areas of the business as needed, including cross-training in other pest control services. Contribute to a positive team culture by sharing knowledge and maintaining high standards of professionalism and accountability. Requirements: Minimum Qualifications: 1. Must be at least 18 years of age. 2. Valid driver's license with a clean driving record. 3. High school diploma or equivalent. 4. 2+ years of experience in wildlife control, pest control, carpentry, construction, or a related field preferred. 5. Proven ability to sell services (inside/outside sales, route-based sales, or commission-based selling experience preferred). 6. Strong comfort with customer-facing responsibilities including presenting pricing and closing work. 7. Comfortable working with ladders, rooftops, attics, crawlspaces, and tight spaces. 8. Ability to safely operate power tools (drills, saws, etc.) independently. 9. Pre-employment background check required. Physical Requirements: While performing the duties of this job, the employee is frequently required to stand, walk, sit, climb, bend, kneel, and crawl within tight spaces. Specific hearing and vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must occasionally lift and move up to 50 pounds. Technicians must be comfortable using ladders up to 40 feet tall and operating power tools such as drills and saws independently. Additional role related tasks may be added to ensure alignment with business needs with/without notice, per Operations' discretion. Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Member for this job. Duties, responsibilities, and activities may change at any time to ensure consistent alignment with Pest-End business needs, with or without notice, per Operations' professional discretion. Pest-End Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law. PI2deb4018d90e-2770
Outside Sales Representative - Commercial Accounts We're looking for a true sales hunter. If you're driven, competitive, and thrive on winning new business, this is the opportunity for you. We're not looking for someone who waits for leads-we want someone who enjoys getting out into the field, meeting people, opening doors, and building lasting commercial relationships. This is NOT a desk job. You'll spend your days visiting businesses, prospecting new customers, and developing commercial accounts throughout your territory. Summary Finds, builds and develops commercial accounts for vehicle acquisition and wholesale part purchases. Is the point of contact for these large accounts and manages all commercial customer's needs. Handles the bidding for all municipalities and company RFPs. Expected to make monthly prospecting calls, set-up outside and inside in-person sales calls, and to follow up of all commercial leads in a timely manner. Supports the efforts and success of the new vehicle and wholesale-parts department's operations. As a part of the Executive Team, required to be model leader for others to aspire to. Essential Duties Maintains contact with federal, state, and/or local government agencies and utilities to secure fleet business, actively utilizing the bidding process. Solicits local accounts, commercial fleet accounts for both sales, parts and service. Has a strong book of business and relationships with key commercial accounts. Driven to make sales calls and demonstrates a relentless approach to build relationships. Ability to uncover new accounts and establish rapid report to drive business. Proven track record with high volume sales along excellent CSI. Ensures quality and timely deliveries of all fleet sales. Acts as source for national and local courtesy deliveries (supplying specifications as needed for orders). Provides out-of-stock service for fleet accounts and local leasing companies in conjunction with new-vehicle department manager. Works with General Manager to stock correct inventory for Fleet accounts to minimize any aging or incorrect builds. Supplies General Manager with a monthly forecast of fleet car and truck deliveries. Follows up on dealership payment for delivered fleet, lease company and commercial account vehicles routinely. Maintains professional appearance. Attends managers meetings as requested. Participates in local events, attends business mixers, and represents the company in the community. Required to entertain top accounts on a regular basis. Other tasks as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Two to four years related sales experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors. Certificates, Licenses, Registrations State Sales License Valid Driver's License Compensation details: 00 Yearly Salary PI6841a19116bf-2167
07/21/2026
Full time
Outside Sales Representative - Commercial Accounts We're looking for a true sales hunter. If you're driven, competitive, and thrive on winning new business, this is the opportunity for you. We're not looking for someone who waits for leads-we want someone who enjoys getting out into the field, meeting people, opening doors, and building lasting commercial relationships. This is NOT a desk job. You'll spend your days visiting businesses, prospecting new customers, and developing commercial accounts throughout your territory. Summary Finds, builds and develops commercial accounts for vehicle acquisition and wholesale part purchases. Is the point of contact for these large accounts and manages all commercial customer's needs. Handles the bidding for all municipalities and company RFPs. Expected to make monthly prospecting calls, set-up outside and inside in-person sales calls, and to follow up of all commercial leads in a timely manner. Supports the efforts and success of the new vehicle and wholesale-parts department's operations. As a part of the Executive Team, required to be model leader for others to aspire to. Essential Duties Maintains contact with federal, state, and/or local government agencies and utilities to secure fleet business, actively utilizing the bidding process. Solicits local accounts, commercial fleet accounts for both sales, parts and service. Has a strong book of business and relationships with key commercial accounts. Driven to make sales calls and demonstrates a relentless approach to build relationships. Ability to uncover new accounts and establish rapid report to drive business. Proven track record with high volume sales along excellent CSI. Ensures quality and timely deliveries of all fleet sales. Acts as source for national and local courtesy deliveries (supplying specifications as needed for orders). Provides out-of-stock service for fleet accounts and local leasing companies in conjunction with new-vehicle department manager. Works with General Manager to stock correct inventory for Fleet accounts to minimize any aging or incorrect builds. Supplies General Manager with a monthly forecast of fleet car and truck deliveries. Follows up on dealership payment for delivered fleet, lease company and commercial account vehicles routinely. Maintains professional appearance. Attends managers meetings as requested. Participates in local events, attends business mixers, and represents the company in the community. Required to entertain top accounts on a regular basis. Other tasks as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience. Two to four years related sales experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors. Certificates, Licenses, Registrations State Sales License Valid Driver's License Compensation details: 00 Yearly Salary PI6841a19116bf-2167
Gexpro Services Company Overview Gexpro Services is a world-class Supply Chain Services outsource provider, specializing in developing and managing production inventory management programs. Our managed inventory programs are designed to support manufacturing OEM's with their engineered production material specifications, fulfillment, and quality requirements. Our expertise is in a broad offering of engineered commodities, coupled with our program management capabilities and established global supply chain network, uniquely position Gexpro Services to deliver rapid improvements in fulfillment, transaction and material costs productivity, and process and product quality. That's why we're looking for someone like you - a fresh thinking, innovator, and groundbreaker. Benefits Gexpro Services offers a comprehensive benefits package that includes: Competitive compensation plus annual bonus Flexible work schedule, currently hybrid because of global pandemic Medical, dental, vision, life insurance and pet insurance Flexible Spending Accounts Employee assistance program and Health wellness programs 401(k) immediately with a competitive match. Several paid holidays and paid time off that includes personal, sick and vacation time. Project Manager - Sales Responsibilities: The qualified Project Manager Sales must possess a high school diploma or GED and have a combination of relevant experience in a customer-facing role, processing sales orders. A qualified candidate will be able to perform the following task: • Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, sourcing, order status, pricing, inventory inquiries, customer fulfillment and transportation management to analyze and resolve customer needs. • Manages tactical customer inquiries such as processing purchase orders, quoting product prices with delivery specifications, communicating payment terms, promise dates, and shipping confirmation. • Processes product quotations by gathering appropriate data, source/resourcing supplier (if needed), and research to quote customers, while providing continuous follow up throughout the completion of the customer's purchasing cycle. • Resolve customer inquiries concerning shipment problems, order changes, invoice variations, etc., using root-cause analysis. • Prepare proposals and quotes for customers from established pricing; initiates development of prices through RFQ when not available. • Manage Open Order Report by partnering with cross functionally team members. These activities include: o Follow-up with Buyers on PO status o Follow-up with Suppliers on urgent past due inquiries o Actively reviewing order status to ensure order needed soon are on order with a supplier. o Updating ship/deliver date to customers for updated PO due dates. o Actively reviewing order status to ensure past due orders on hand are shipped as parts become available. • Ensure prompt payment on invoicing for assigned customer base by reviewing claims (i.e. price/quantity discrepancies, delivery issues, etc.) that prevent the customer from paying in collaboration with CFS Team. • Manage the expedite order process for urgent orders placed by the customer to maximize fill rates and customer satisfaction. • Provide additional tactical sales support to the Program Manager as needed. • Other tasks as assigned by Operations Manager, Program Manager and/or Service Site Manager. Project Manager - Sales Requirements: The Project Manager - Sales must possess a high school diploma or GED, or preferably a two-year technical degree or more. The ideal Project Manager - Sales should possess at least 2 years' Inside Sales Representative or relevant experience within an industrial distribution, supply chain management, or sales environment. Additional Skill, Knowledge and Requirements: Combination product and knowledge within industrial distribution or other sales environments, including the ability to source products, quote customers, process transactions, and monitor customer fulfillment. Strong negotiation and interpersonal skills, well-developed customer service skills with internal/external customers. Exceptional organizational skills. Exceptional problem-solving skills and a solutions-based mindset to drive decisions with influence. Strong written and verbal communication skills. High attention to detail and level of accuracy in processing orders and maintaining records. Excellent time management skills with the proven ability to manage multiple tasks and projects simultaneously. Familiarity with Microsoft Offices, specifically Microsoft Excel as well as relevant ERP systems and Customer Relation Management tools (CRM). DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Gexpro Services (A VEVRAA Federal Contractor) is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. PI9f987a0be7dc-0048
07/21/2026
Full time
Gexpro Services Company Overview Gexpro Services is a world-class Supply Chain Services outsource provider, specializing in developing and managing production inventory management programs. Our managed inventory programs are designed to support manufacturing OEM's with their engineered production material specifications, fulfillment, and quality requirements. Our expertise is in a broad offering of engineered commodities, coupled with our program management capabilities and established global supply chain network, uniquely position Gexpro Services to deliver rapid improvements in fulfillment, transaction and material costs productivity, and process and product quality. That's why we're looking for someone like you - a fresh thinking, innovator, and groundbreaker. Benefits Gexpro Services offers a comprehensive benefits package that includes: Competitive compensation plus annual bonus Flexible work schedule, currently hybrid because of global pandemic Medical, dental, vision, life insurance and pet insurance Flexible Spending Accounts Employee assistance program and Health wellness programs 401(k) immediately with a competitive match. Several paid holidays and paid time off that includes personal, sick and vacation time. Project Manager - Sales Responsibilities: The qualified Project Manager Sales must possess a high school diploma or GED and have a combination of relevant experience in a customer-facing role, processing sales orders. A qualified candidate will be able to perform the following task: • Provides customer account management which may include, but is not limited to, order entry, order inquiry, product information, sourcing, order status, pricing, inventory inquiries, customer fulfillment and transportation management to analyze and resolve customer needs. • Manages tactical customer inquiries such as processing purchase orders, quoting product prices with delivery specifications, communicating payment terms, promise dates, and shipping confirmation. • Processes product quotations by gathering appropriate data, source/resourcing supplier (if needed), and research to quote customers, while providing continuous follow up throughout the completion of the customer's purchasing cycle. • Resolve customer inquiries concerning shipment problems, order changes, invoice variations, etc., using root-cause analysis. • Prepare proposals and quotes for customers from established pricing; initiates development of prices through RFQ when not available. • Manage Open Order Report by partnering with cross functionally team members. These activities include: o Follow-up with Buyers on PO status o Follow-up with Suppliers on urgent past due inquiries o Actively reviewing order status to ensure order needed soon are on order with a supplier. o Updating ship/deliver date to customers for updated PO due dates. o Actively reviewing order status to ensure past due orders on hand are shipped as parts become available. • Ensure prompt payment on invoicing for assigned customer base by reviewing claims (i.e. price/quantity discrepancies, delivery issues, etc.) that prevent the customer from paying in collaboration with CFS Team. • Manage the expedite order process for urgent orders placed by the customer to maximize fill rates and customer satisfaction. • Provide additional tactical sales support to the Program Manager as needed. • Other tasks as assigned by Operations Manager, Program Manager and/or Service Site Manager. Project Manager - Sales Requirements: The Project Manager - Sales must possess a high school diploma or GED, or preferably a two-year technical degree or more. The ideal Project Manager - Sales should possess at least 2 years' Inside Sales Representative or relevant experience within an industrial distribution, supply chain management, or sales environment. Additional Skill, Knowledge and Requirements: Combination product and knowledge within industrial distribution or other sales environments, including the ability to source products, quote customers, process transactions, and monitor customer fulfillment. Strong negotiation and interpersonal skills, well-developed customer service skills with internal/external customers. Exceptional organizational skills. Exceptional problem-solving skills and a solutions-based mindset to drive decisions with influence. Strong written and verbal communication skills. High attention to detail and level of accuracy in processing orders and maintaining records. Excellent time management skills with the proven ability to manage multiple tasks and projects simultaneously. Familiarity with Microsoft Offices, specifically Microsoft Excel as well as relevant ERP systems and Customer Relation Management tools (CRM). DISCLAIMER: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Gexpro Services (A VEVRAA Federal Contractor) is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. PI9f987a0be7dc-0048