5 jobs found

Join Our Team! Join Our Team! Location: Seattle-Tacoma International Airport (SEA) Seattle, WA On-Site Compensation: $100,000-$105,000 + Bonus Eligible Schedule: Full-Time Exempt Compensation & Benefits $100,000-$105,000 annual salary, based on experience Bonus eligibility Medical, Dental, and Vision Insurance Basic Life & AD&D Insurance Employee Assistance Program (EAP) Voluntary Benefits including Life Insurance, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance SSP 401(k) Plan with Company Match Paid Time Off (PTO) Paid Holidays Paid Sick Leave Career Growth & Internal Development Opportunity to support one of SSP America's largest and most complex airport operations. Direct partnership with Regional People Leadership, Legal, Labor Relations, Operations Leadership, and Corporate Centers of Excellence. Exposure to complex employee relations, labor relations, organizational development, and strategic business initiatives. Participate in enterprise-wide projects, leadership development initiatives, and cross-functional partnerships. Career advancement opportunities into Regional People Leader, Director, and Corporate Center of Excellence roles. Scope of the Role: Primary responsibility for Seattle-Tacoma International Airport (SEA), with support for Portland (PDX) and Spokane (GEG). Supports multiple restaurant concepts, including proprietary, local, and national brands. Supports both union and non-union operations. Partners with multiple Directors of Operations, General Managers, and operational leadership teams. Approximately 20% travel within the region. Serves as the primary Human Resources Business Partner for assigned airports. Strategic Partnership Serve as the primary Human Resources Business Partner to airport operations leadership, participating in business planning, workforce planning, staffing strategy, operational reviews, labor planning, and leadership discussions. Translate operational goals into people strategies that improve staffing, engagement, retention, leadership capability, and organizational effectiveness. Lead change management initiatives, employee communications, and organizational transitions while partnering with Regional and Corporate People teams. Partner with Operations leadership to understand labor costs, productivity, staffing levels, and business trends, using workforce insights to improve operational performance. Build trusted partnerships with operational leaders by providing strategic guidance, coaching, and practical business solutions. Employee & Labor Relations Coach leaders on employee relations, performance management, attendance, corrective action, documentation, and leadership effectiveness while conducting complex workplace investigations and ensuring consistent application of company policy. Lead workplace investigations involving employee misconduct, harassment, discrimination, policy violations, and performance concerns while preparing well-supported employment recommendations. Administer grievances, interpret collective bargaining agreement provisions, manage day-to-day union interactions, and partner with Labor Relations on escalated matters and bargaining strategy. Partner with Legal and Employee Relations regarding agency charges, unemployment claims, demand letters, audits, and other employment-related matters. Scope of the Role Continued: Talent & Leadership Development Coach and develop General Managers, Assistant Managers, and Operations leaders on leadership behaviors, accountability, employee engagement, and performance management. Lead succession planning, talent reviews, leadership development, and internal mobility initiatives. Partner with Talent Acquisition on recruiting strategies, interviewing, workforce planning, onboarding, and retention initiatives. Support employee engagement, recognition programs, organizational development, and culture-building initiatives. Compliance Ensure compliance with federal, state, and local employment laws while balancing operational needs, employee experience, and organizational risk. Maintain compliance with collective bargaining agreements, airport badging requirements, I-9 documentation, personnel records, and company policies. Audit HR practices and documentation across assigned operations to proactively identify and mitigate compliance risks. Partner with Leave Administration and Operations to support ADA accommodations, FMLA, workers' compensation, and other leave-related processes. Analytics Analyze workforce metrics, turnover, retention, engagement, absenteeism, overtime, labor costs, and employee relations trends to identify business opportunities. Utilize workforce analytics to support staffing decisions, workforce planning, succession planning, and operational performance. Develop and present people metrics to operational leadership, recommending data-driven solutions that improve employee experience and business results. Forecast workforce needs using labor trends, recruiting data, turnover metrics, and operational forecasts. Technology Skills Demonstrated proficiency using Human Resources Information Systems (HRIS), including SAP SuccessFactors, Workday, UKG, ADP, Oracle HCM, or similar enterprise platforms. Experience utilizing Applicant Tracking Systems (ATS), onboarding platforms, Learning Management Systems (LMS), and workforce reporting tools. Advanced proficiency with Microsoft Office, including Outlook, Word, Excel (pivot tables, reporting, and data analysis), PowerPoint, Teams, and SharePoint. Experience creating workforce reports, dashboards, and HR metrics to support operational decision-making. Ability to quickly learn and effectively utilize new HR technologies and business applications. What Success Looks Like in Year One: Operations leaders view you as a trusted business partner and involve HR early in operational and people decisions. Employee and labor relations matters are addressed proactively, investigated thoroughly, and resolved with timely, well-documented outcomes. General Managers demonstrate improved leadership capability through coaching and development. Turnover, open position aging, and employee relations trends improve against established benchmarks. Union relationships remain productive, with grievances resolved at the lowest appropriate step whenever possible. Workforce planning, succession planning, and talent development processes become embedded within the operation. HR is recognized as a strategic contributor to operational performance and business results. Qualifications & Experience Required Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience. Minimum 7-10 years of progressive Human Resources experience, including 3-5 years supporting multi-unit operations as an HR Business Partner, HR Manager, Senior HR Generalist, or HR Leader. Demonstrated experience supporting unionized workforces, including grievance administration and collective bargaining agreement interpretation. Demonstrated success independently conducting complex workplace investigations and preparing employment recommendations. Strong knowledge of federal, state, and local employment laws with demonstrated ability to apply legal requirements while balancing operational needs and organizational risk. Demonstrated business acumen with the ability to influence operational leaders, build credibility, exercise sound judgment, and manage competing priorities independently. Exceptional written and verbal communication skills with experience preparing investigations, executive communications, employment documentation, and presentations. Ability to work primarily on-site in Seattle with approximately 20% travel. Preferred Experience supporting airport, hospitality, restaurant, retail, logistics, manufacturing, healthcare, distribution, or other high-volume operational environments. Experience partnering directly with Operations leadership to drive engagement, retention, workforce planning, organizational development, and succession planning. Professional certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR. SSP America is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. SSP America provides reasonable accommodations throughout the application and interview process in accordance with applicable laws.

Join Our Team! Join Our Team! Location: Seattle-Tacoma International Airport (SEA) Seattle, WA On-Site Compensation: $100,000-$105,000 + Bonus Eligible Schedule: Full-Time Exempt Compensation & Benefits $100,000-$105,000 annual salary, based on experience Bonus eligibility Medical, Dental, and Vision Insurance Basic Life & AD&D Insurance Employee Assistance Program (EAP) Voluntary Benefits including Life Insurance, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance SSP 401(k) Plan with Company Match Paid Time Off (PTO) Paid Holidays Paid Sick Leave Career Growth & Internal Development Opportunity to support one of SSP America's largest and most complex airport operations. Direct partnership with Regional People Leadership, Legal, Labor Relations, Operations Leadership, and Corporate Centers of Excellence. Exposure to complex employee relations, labor relations, organizational development, and strategic business initiatives. Participate in enterprise-wide projects, leadership development initiatives, and cross-functional partnerships. Career advancement opportunities into Regional People Leader, Director, and Corporate Center of Excellence roles. Scope of the Role: Primary responsibility for Seattle-Tacoma International Airport (SEA), with support for Portland (PDX) and Spokane (GEG). Supports multiple restaurant concepts, including proprietary, local, and national brands. Supports both union and non-union operations. Partners with multiple Directors of Operations, General Managers, and operational leadership teams. Approximately 20% travel within the region. Serves as the primary Human Resources Business Partner for assigned airports. Strategic Partnership Serve as the primary Human Resources Business Partner to airport operations leadership, participating in business planning, workforce planning, staffing strategy, operational reviews, labor planning, and leadership discussions. Translate operational goals into people strategies that improve staffing, engagement, retention, leadership capability, and organizational effectiveness. Lead change management initiatives, employee communications, and organizational transitions while partnering with Regional and Corporate People teams. Partner with Operations leadership to understand labor costs, productivity, staffing levels, and business trends, using workforce insights to improve operational performance. Build trusted partnerships with operational leaders by providing strategic guidance, coaching, and practical business solutions. Employee & Labor Relations Coach leaders on employee relations, performance management, attendance, corrective action, documentation, and leadership effectiveness while conducting complex workplace investigations and ensuring consistent application of company policy. Lead workplace investigations involving employee misconduct, harassment, discrimination, policy violations, and performance concerns while preparing well-supported employment recommendations. Administer grievances, interpret collective bargaining agreement provisions, manage day-to-day union interactions, and partner with Labor Relations on escalated matters and bargaining strategy. Partner with Legal and Employee Relations regarding agency charges, unemployment claims, demand letters, audits, and other employment-related matters. Scope of the Role Continued: Talent & Leadership Development Coach and develop General Managers, Assistant Managers, and Operations leaders on leadership behaviors, accountability, employee engagement, and performance management. Lead succession planning, talent reviews, leadership development, and internal mobility initiatives. Partner with Talent Acquisition on recruiting strategies, interviewing, workforce planning, onboarding, and retention initiatives. Support employee engagement, recognition programs, organizational development, and culture-building initiatives. Compliance Ensure compliance with federal, state, and local employment laws while balancing operational needs, employee experience, and organizational risk. Maintain compliance with collective bargaining agreements, airport badging requirements, I-9 documentation, personnel records, and company policies. Audit HR practices and documentation across assigned operations to proactively identify and mitigate compliance risks. Partner with Leave Administration and Operations to support ADA accommodations, FMLA, workers' compensation, and other leave-related processes. Analytics Analyze workforce metrics, turnover, retention, engagement, absenteeism, overtime, labor costs, and employee relations trends to identify business opportunities. Utilize workforce analytics to support staffing decisions, workforce planning, succession planning, and operational performance. Develop and present people metrics to operational leadership, recommending data-driven solutions that improve employee experience and business results. Forecast workforce needs using labor trends, recruiting data, turnover metrics, and operational forecasts. Technology Skills Demonstrated proficiency using Human Resources Information Systems (HRIS), including SAP SuccessFactors, Workday, UKG, ADP, Oracle HCM, or similar enterprise platforms. Experience utilizing Applicant Tracking Systems (ATS), onboarding platforms, Learning Management Systems (LMS), and workforce reporting tools. Advanced proficiency with Microsoft Office, including Outlook, Word, Excel (pivot tables, reporting, and data analysis), PowerPoint, Teams, and SharePoint. Experience creating workforce reports, dashboards, and HR metrics to support operational decision-making. Ability to quickly learn and effectively utilize new HR technologies and business applications. What Success Looks Like in Year One: Operations leaders view you as a trusted business partner and involve HR early in operational and people decisions. Employee and labor relations matters are addressed proactively, investigated thoroughly, and resolved with timely, well-documented outcomes. General Managers demonstrate improved leadership capability through coaching and development. Turnover, open position aging, and employee relations trends improve against established benchmarks. Union relationships remain productive, with grievances resolved at the lowest appropriate step whenever possible. Workforce planning, succession planning, and talent development processes become embedded within the operation. HR is recognized as a strategic contributor to operational performance and business results. Qualifications & Experience Required Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience. Minimum 7-10 years of progressive Human Resources experience, including 3-5 years supporting multi-unit operations as an HR Business Partner, HR Manager, Senior HR Generalist, or HR Leader. Demonstrated experience supporting unionized workforces, including grievance administration and collective bargaining agreement interpretation. Demonstrated success independently conducting complex workplace investigations and preparing employment recommendations. Strong knowledge of federal, state, and local employment laws with demonstrated ability to apply legal requirements while balancing operational needs and organizational risk. Demonstrated business acumen with the ability to influence operational leaders, build credibility, exercise sound judgment, and manage competing priorities independently. Exceptional written and verbal communication skills with experience preparing investigations, executive communications, employment documentation, and presentations. Ability to work primarily on-site in Seattle with approximately 20% travel. Preferred Experience supporting airport, hospitality, restaurant, retail, logistics, manufacturing, healthcare, distribution, or other high-volume operational environments. Experience partnering directly with Operations leadership to drive engagement, retention, workforce planning, organizational development, and succession planning. Professional certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR. SSP America is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. SSP America provides reasonable accommodations throughout the application and interview process in accordance with applicable laws.

Join Our Team! Join Our Team! Location: Seattle-Tacoma International Airport (SEA) Seattle, WA On-Site Compensation: $100,000-$105,000 + Bonus Eligible Schedule: Full-Time Exempt Compensation & Benefits $100,000-$105,000 annual salary, based on experience Bonus eligibility Medical, Dental, and Vision Insurance Basic Life & AD&D Insurance Employee Assistance Program (EAP) Voluntary Benefits including Life Insurance, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance SSP 401(k) Plan with Company Match Paid Time Off (PTO) Paid Holidays Paid Sick Leave Career Growth & Internal Development Opportunity to support one of SSP America's largest and most complex airport operations. Direct partnership with Regional People Leadership, Legal, Labor Relations, Operations Leadership, and Corporate Centers of Excellence. Exposure to complex employee relations, labor relations, organizational development, and strategic business initiatives. Participate in enterprise-wide projects, leadership development initiatives, and cross-functional partnerships. Career advancement opportunities into Regional People Leader, Director, and Corporate Center of Excellence roles. Scope of the Role: Primary responsibility for Seattle-Tacoma International Airport (SEA), with support for Portland (PDX) and Spokane (GEG). Supports multiple restaurant concepts, including proprietary, local, and national brands. Supports both union and non-union operations. Partners with multiple Directors of Operations, General Managers, and operational leadership teams. Approximately 20% travel within the region. Serves as the primary Human Resources Business Partner for assigned airports. Strategic Partnership Serve as the primary Human Resources Business Partner to airport operations leadership, participating in business planning, workforce planning, staffing strategy, operational reviews, labor planning, and leadership discussions. Translate operational goals into people strategies that improve staffing, engagement, retention, leadership capability, and organizational effectiveness. Lead change management initiatives, employee communications, and organizational transitions while partnering with Regional and Corporate People teams. Partner with Operations leadership to understand labor costs, productivity, staffing levels, and business trends, using workforce insights to improve operational performance. Build trusted partnerships with operational leaders by providing strategic guidance, coaching, and practical business solutions. Employee & Labor Relations Coach leaders on employee relations, performance management, attendance, corrective action, documentation, and leadership effectiveness while conducting complex workplace investigations and ensuring consistent application of company policy. Lead workplace investigations involving employee misconduct, harassment, discrimination, policy violations, and performance concerns while preparing well-supported employment recommendations. Administer grievances, interpret collective bargaining agreement provisions, manage day-to-day union interactions, and partner with Labor Relations on escalated matters and bargaining strategy. Partner with Legal and Employee Relations regarding agency charges, unemployment claims, demand letters, audits, and other employment-related matters. Scope of the Role Continued: Talent & Leadership Development Coach and develop General Managers, Assistant Managers, and Operations leaders on leadership behaviors, accountability, employee engagement, and performance management. Lead succession planning, talent reviews, leadership development, and internal mobility initiatives. Partner with Talent Acquisition on recruiting strategies, interviewing, workforce planning, onboarding, and retention initiatives. Support employee engagement, recognition programs, organizational development, and culture-building initiatives. Compliance Ensure compliance with federal, state, and local employment laws while balancing operational needs, employee experience, and organizational risk. Maintain compliance with collective bargaining agreements, airport badging requirements, I-9 documentation, personnel records, and company policies. Audit HR practices and documentation across assigned operations to proactively identify and mitigate compliance risks. Partner with Leave Administration and Operations to support ADA accommodations, FMLA, workers' compensation, and other leave-related processes. Analytics Analyze workforce metrics, turnover, retention, engagement, absenteeism, overtime, labor costs, and employee relations trends to identify business opportunities. Utilize workforce analytics to support staffing decisions, workforce planning, succession planning, and operational performance. Develop and present people metrics to operational leadership, recommending data-driven solutions that improve employee experience and business results. Forecast workforce needs using labor trends, recruiting data, turnover metrics, and operational forecasts. Technology Skills Demonstrated proficiency using Human Resources Information Systems (HRIS), including SAP SuccessFactors, Workday, UKG, ADP, Oracle HCM, or similar enterprise platforms. Experience utilizing Applicant Tracking Systems (ATS), onboarding platforms, Learning Management Systems (LMS), and workforce reporting tools. Advanced proficiency with Microsoft Office, including Outlook, Word, Excel (pivot tables, reporting, and data analysis), PowerPoint, Teams, and SharePoint. Experience creating workforce reports, dashboards, and HR metrics to support operational decision-making. Ability to quickly learn and effectively utilize new HR technologies and business applications. What Success Looks Like in Year One: Operations leaders view you as a trusted business partner and involve HR early in operational and people decisions. Employee and labor relations matters are addressed proactively, investigated thoroughly, and resolved with timely, well-documented outcomes. General Managers demonstrate improved leadership capability through coaching and development. Turnover, open position aging, and employee relations trends improve against established benchmarks. Union relationships remain productive, with grievances resolved at the lowest appropriate step whenever possible. Workforce planning, succession planning, and talent development processes become embedded within the operation. HR is recognized as a strategic contributor to operational performance and business results. Qualifications & Experience Required Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience. Minimum 7-10 years of progressive Human Resources experience, including 3-5 years supporting multi-unit operations as an HR Business Partner, HR Manager, Senior HR Generalist, or HR Leader. Demonstrated experience supporting unionized workforces, including grievance administration and collective bargaining agreement interpretation. Demonstrated success independently conducting complex workplace investigations and preparing employment recommendations. Strong knowledge of federal, state, and local employment laws with demonstrated ability to apply legal requirements while balancing operational needs and organizational risk. Demonstrated business acumen with the ability to influence operational leaders, build credibility, exercise sound judgment, and manage competing priorities independently. Exceptional written and verbal communication skills with experience preparing investigations, executive communications, employment documentation, and presentations. Ability to work primarily on-site in Seattle with approximately 20% travel. Preferred Experience supporting airport, hospitality, restaurant, retail, logistics, manufacturing, healthcare, distribution, or other high-volume operational environments. Experience partnering directly with Operations leadership to drive engagement, retention, workforce planning, organizational development, and succession planning. Professional certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR. SSP America is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. SSP America provides reasonable accommodations throughout the application and interview process in accordance with applicable laws.

Title: Vice President of Marketing Company: Rafar Group Companies & Affiliates Reporting To: President, Rafar Group Location: NYC office About the Role The Rafar Group is seeking a marketing visionary to help usher its growing portfolio of prestigious intimates and innerwear brands-including iconic American lingerie brand Hanky Panky-into their next era. The Vice President of Marketing is a critical leadership role responsible for brand strategy, creative expression, marketing activations, and DTC growth performance across the portfolio, with primary ownership of and Hanky Panky on Amazon. This is a rare and exciting opportunity to help reposition and grow a heritage brand with global recognition, while contributing to the broader marketing vision of a multi-brand intimate apparel company. The role is both strategic and hands-on-setting long-range growth plans and delivering quarterly business results. The ideal candidate is a marketing generalist with proven experience across the full spectrum of marketing disciplines, from creative and brand to performance and analytics. They will have an exceptional taste level, a pulse on cultural trends, and the instincts to keep iconic brands relevant and desirable for a new generation of consumers. The VP of Marketing reports to the President of The Rafar Group and oversees a nimble internal team and best-in-class external agency partners. Key Responsibilities Marketing Strategy & Budget Create and own the annual marketing strategy and integrated marketing plan across brand, performance, and communications channels Manage and allocate budget across all marketing functions, including creative production, paid media, PR, influencer, e-commerce, and Amazon Maintain a detailed marketing calendar and ensure it is consistently updated and shared with all cross-functional partners Translate brand and business objectives into clear seasonal marketing priorities with measurable KPIs Report to senior leadership on marketing performance, budget pacing, and strategic recommendations on a regular cadence DTC & Performance Marketing Own P&L, revenue growth, and profitability metrics for DTC (i.e. ) and Amazon channels Oversee the end-to-end site experience, including functionality, merchandising, checkout, delivery, and customer service Develop and execute a full-funnel digital marketing strategy that drives profitable customer acquisition and retention Partner with agencies to execute a coordinated performance plan, inclusive of paid search, paid social, affiliate, email, and loyalty programs Analyze reporting across digital channels to identify trends, improve KPIs, and optimize spend efficiency Oversee Amazon marketing strategy and execution, ensuring strong visibility, conversion, and brand presentation on-platform Brand Communications & Organic Marketing Develop and lead integrated communications strategies to drive brand visibility, awareness, and cultural relevance across PR, influencer, affiliate, and partnership channels Drive earned media strategy, brand collaborations, and key cultural moments Ensure a consistent and compelling brand narrative is expressed across all owned, earned, and paid channels Identify and act on opportunities to grow brand equity and consumer affinity through culturally resonant storytelling Creative & Brand Management Serve as the senior creative steward of the Hanky Panky brand, ensuring the Brand DNA is upheld across all teams, agencies, and external stakeholders Partner with the Art Director and internal creative team to develop and maintain a compelling, consistent visual strategy across imagery, graphic design, and brand expression Ensure the creative production calendar is seamlessly integrated across the organization so that e-commerce, lifestyle, and campaign content is delivered on time and within budget Lead consumer research, competitive analysis, and brand architecture work as the portfolio grows Team & Agency Leadership Lead, develop, and inspire a nimble internal and external marketing team, fostering a culture of creativity, accountability, and continuous improvement Manage all marketing systems, workflows, and processes to ensure operational efficiency across timelines and teams Collaborate closely with cross-functional partners to ensure marketing strategy is integrated with product and business priorities Skills & Experience Required 10+ years of experience in marketing, with a strong track record of brand building and performance marketing in fashion, retail, intimate apparel, or consumer goods Proven experience leading marketing across DTC e-commerce and Amazon, with direct ownership of revenue and growth metrics Demonstrated success developing and executing integrated marketing strategies across brand, creative, performance, and communications disciplines Deep understanding of full-funnel digital marketing, including paid search, paid social, email/CRM, SEO, affiliate, and loyalty programs Experience managing and growing Amazon marketing programs, including Sponsored Ads, DSP, and brand storefront strategy Exceptional taste level and cultural intuition-you understand what makes a brand desirable and how to maintain relevance with a modern consumer Strong creative sensibility with the ability to provide clear, inspiring direction to internal teams and external agencies Analytical and data-driven approach to decision-making, with comfort navigating performance dashboards, attribution models, and financial reporting Proven experience managing agency relationships and holding partners accountable to results A strong, collaborative leadership style with experience building and developing high-performing marketing teams Excellent communication and executive presence-able to present strategy clearly to senior leadership and cross-functional stakeholders Entrepreneurial spirit and comfort operating in a fast-paced, lean environment where leaders must be both strategic and hands-on Familiarity with Shopify, Klaviyo, Meta Ads Manager, Google Ads, and Amazon Seller/Vendor Central Bachelor's degree in Marketing, Business, Communications, or equivalent education required; MBA a plus About the Rafar Group The Rafar Group is a global leader in the intimate apparel industry with a strong commitment to innovation. With over 70 years of experience, Rafar is a top private label and brand manufacturer, partner to many of the world's biggest retailers, and operator of a growing list of iconic brands, including Hanky Panky, home of the iconic World's Most Comfortable Thong . Rafar Group is family owned and operated with headquarters in New York City and offices in Bentonville, AR, and throughout Asia. The Rafar Group is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, genetic information, marital status, citizenship, veteran status, or any other characteristic protected by federal, state, or local law. PI5-

SENIOR MANAGER, INVESTMENT MANAGEMENT GOVERNANCE OFFICE, RNDIP / REG R WHAT IS THE OPPORTUNITY? Working within the Investment Management Governance Office and with Senior Management of the Wealth Management division, this role will be responsible for City National Bank's Retail Non-Deposit Investment Program (RNDIP) and Reg R compliance to include coordination with City National Bank's Network Affiliates and colleagues across the division to implement policies, develop procedures and controls related to the governance requirements outlined in the OCC RNDIP Handbook (June 2024) and produce quarterly metrics and reports to the Wealth Management & Fiduciary Committee and the Private Banking and Wealth Management Business and Risk Committee. This role also works closely with 2LOD Compliance and 3LOD Internal Audit on issues impacting the Wealth Management division. WHAT WILL YOU DO? At the direction of the Head of Investment Management Governance act as an intermediary/point person for City National Bank's ("CNB's) Investment Management Governance Office, which includes managing the Retail Non-Deposit Investment Products (the "RNDIP") program and Reg R compliance. Build and sustain effective relationships and alliances both internally and across all lines of business and staff areas to help deliver results and to ensure applicable issues are identified, analyzed and managed appropriately. Understand interdependencies across LOBs and support groups to achieve success in supporting remediation of regulatory, internal audit, and self-identified issues. Analyze, evaluate and periodically review current risk management practices relating to RNDIP and Reg R activities across the organization and the activities of the network affiliates. Collaborate closely with colleagues across Risk, Compliance and Internal Audit to strengthen the control environment and enhance risk management practices. Monitor activities of the network affiliates for adherence to CNB's networking agreements and RNDIP policies, Program Management Statement and procedures. Drive annual review of CNB Compensation Plans RNDIP inter-company agreements, RNDIP Products, RNDIP Program Management Statement, RNDIP Program and Referral Procedures, and other related procedures owned by the IMGO. Review marketing materials and new or modified products for applicability to RNDIP and Reg R. Design and implement reporting associated with RNDIP to appropriate governance committees. Develop and implement training for RNDIP programs across LOBs. Lead execution of activities described in the RNDIP Program Procedure, including completion of annual RNDIP risk assessment summary. Prioritize organizational risk management objectives. Facilitate audit and examination activities. Cultivate and grow talent within the organization through coaching, mentoring, and training. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent 7+ years experience managing a RNDIP Program for an OCC regulated Bank 10+ years within or related to financial services Interaction with regulators from a prior role Additional Qualifications Juris Doctor (JD) degree preferred Demonstrated knowledge of Reg R from prior role 10 years in a role requiring complex problem solving Investment Management experience preferred Strong interpersonal and influencing skills; ability to communicate effectively in interactions with Regulators. Communication with colleagues at all levels in a peer-like way, and achieve goals without direct control over resources Demonstrated ability to Influence change, build relationships, communicate effectively, work under pressure, manage multiple priorities and deliver high caliber results. Strong emerging end-to-end generalist problem solving skills, e.g., Prioritizing issues and analysis Structuring and building quantitative and qualitative/conceptual analyses Knowledge in Financial Services, Project Management Excellent time management, organizational, and prioritization skills and ability to balance multiple priorities. An outstanding ability to analyze problems, apply quantitative analytical approaches, communicate effectively and confidently (both oral and written), work well in cross-functional teams Quick learning ability, outstanding analytical skills and a structured way of thinking, your attention to details is exceptional Operate well under stress, even faced with tight timelines for ambitious deliverables Significant experience in driving operational change with front line to senior leadership personnel Proficiency with MS Excel and PowerPoint WHAT'S IN IT FOR YOU? Compensation Starting base salary: $275,000 - $325,000 per year in New York, NY $225,000 - $275,000 per year in Los Angeles, CA $200,000 - $250,000 per year in Newark, Delaware or Charlotte, NC Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.