Mid-Continent Instruments and Avionics
Leoti, Kansas
Job Description Job Description This position is based in Europe. It is non-commission aviation instrument/power solution sales. COME JOIN MID-CONTINENT! "Where your work is valued-above-market pay, real work-life balance, and a team that feels like home." THE POSITION As an Account Manager in Europe, you will be essential in business development by supporting tradeshows, customer meetings, discovering new product opportunities, and offering solutions to meet power needs. To be successful in this role, you'll ensure continual growth across all our product lines and Original Equipment Manufacturer (OEM) and Defense markets, while providing a top-notch customer experience. THIS POSITION MAY BE FOR YOU IF You have a minimum of 5 years of direct aviation experience, preferably with exposure to aviation electrical and avionics systems. You have proven experience in relationship building and providing superior customer service. You have strong negotiation and project/program management skills. You have excellent presentation skills. You are proficient with CRM and Microsoft Office. You have strong attention to detail. You are organized, focused, and results oriented. You are a problem-solver with critical thinking and prioritizing skills. You are a people person and have excellent verbal, written and interpersonal communication skills. WE WOULD REALLY LIKE IT IF (but it's not a deal breaker) You have a bachelor's degree in engineering or a related field. You have an FAA A&P and/or Pilot's license, or similar certification in the aviation field. You are fluent in French and German. WHAT YOU CAN EXPECT FROM ONE DAY TO THE NEXT Generate leads, develop relationships, and close opportunities with identified OEMs Identify, research, and provide feedback on current and future industry trends, including competitive product positioning and market opportunities Create, coordinate, and conduct sales presentations to prospects and existing partners Coordinate the development of product proposals (RFP responses) and compliance matrix Lead the negotiation, administration, and execution of long-term contracts and agreements to establish positive, long-term partnerships and programs Serve as the primary point of contact with OEMs and Service Centers in the European market Support customer training and deployment projects Become a subject matter expert on Lithium-ion batteries, power conversion solutions, and avionics systems Participate in industry trade shows as required Travel up to 25% to meet business needs WE ARE OF THE BEST PLACES TO WORK We provide above-market pay and a comprehensive benefits package. We promote an environment where you can excel in your career while still maintaining a healthy work-life balance. Our facility is climate controlled, clean, organized, and safe. We operate in a professional, light manufacturing environment. We believe anything worth doing is worth doing right - every time. We have frequent events to keep work interesting. Our food drive is super impressive, we enjoy an annual food truck fest appreciation day, monthly fruit/donut day, employee luncheons throughout the year, wellness challenges with incentives and frequent ticket raffles for local sporting and cultural events. We have a small company feel - even though we're doing big things! WHO WE ARE Founded in 1964, Mid-Continent Instruments and Avionicsprovides superior instruments, avionics and power solutions to the global aerospace community. We operate one of the largest maintenance, overhaul and exchange programs in the world, and deliver safe and certified products, using innovative technologies and sophisticated clean sheet designs. At Mid-Continent Instruments and Avionics, we are committed to quality, service, integrity, and professionalism. Our employees serve the best customers from all over the world in general, business and commercial, advanced air mobility, defense and special missions markets. In this role, you'll be part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider. This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required. Actual compensation offered within the targeted salary range will be determined by factors such as job-related knowledge, skills, and experience. Compensation details: 00 Yearly Salary PI4d47f6c53e0e-8243
07/15/2026
Full time
Job Description Job Description This position is based in Europe. It is non-commission aviation instrument/power solution sales. COME JOIN MID-CONTINENT! "Where your work is valued-above-market pay, real work-life balance, and a team that feels like home." THE POSITION As an Account Manager in Europe, you will be essential in business development by supporting tradeshows, customer meetings, discovering new product opportunities, and offering solutions to meet power needs. To be successful in this role, you'll ensure continual growth across all our product lines and Original Equipment Manufacturer (OEM) and Defense markets, while providing a top-notch customer experience. THIS POSITION MAY BE FOR YOU IF You have a minimum of 5 years of direct aviation experience, preferably with exposure to aviation electrical and avionics systems. You have proven experience in relationship building and providing superior customer service. You have strong negotiation and project/program management skills. You have excellent presentation skills. You are proficient with CRM and Microsoft Office. You have strong attention to detail. You are organized, focused, and results oriented. You are a problem-solver with critical thinking and prioritizing skills. You are a people person and have excellent verbal, written and interpersonal communication skills. WE WOULD REALLY LIKE IT IF (but it's not a deal breaker) You have a bachelor's degree in engineering or a related field. You have an FAA A&P and/or Pilot's license, or similar certification in the aviation field. You are fluent in French and German. WHAT YOU CAN EXPECT FROM ONE DAY TO THE NEXT Generate leads, develop relationships, and close opportunities with identified OEMs Identify, research, and provide feedback on current and future industry trends, including competitive product positioning and market opportunities Create, coordinate, and conduct sales presentations to prospects and existing partners Coordinate the development of product proposals (RFP responses) and compliance matrix Lead the negotiation, administration, and execution of long-term contracts and agreements to establish positive, long-term partnerships and programs Serve as the primary point of contact with OEMs and Service Centers in the European market Support customer training and deployment projects Become a subject matter expert on Lithium-ion batteries, power conversion solutions, and avionics systems Participate in industry trade shows as required Travel up to 25% to meet business needs WE ARE OF THE BEST PLACES TO WORK We provide above-market pay and a comprehensive benefits package. We promote an environment where you can excel in your career while still maintaining a healthy work-life balance. Our facility is climate controlled, clean, organized, and safe. We operate in a professional, light manufacturing environment. We believe anything worth doing is worth doing right - every time. We have frequent events to keep work interesting. Our food drive is super impressive, we enjoy an annual food truck fest appreciation day, monthly fruit/donut day, employee luncheons throughout the year, wellness challenges with incentives and frequent ticket raffles for local sporting and cultural events. We have a small company feel - even though we're doing big things! WHO WE ARE Founded in 1964, Mid-Continent Instruments and Avionicsprovides superior instruments, avionics and power solutions to the global aerospace community. We operate one of the largest maintenance, overhaul and exchange programs in the world, and deliver safe and certified products, using innovative technologies and sophisticated clean sheet designs. At Mid-Continent Instruments and Avionics, we are committed to quality, service, integrity, and professionalism. Our employees serve the best customers from all over the world in general, business and commercial, advanced air mobility, defense and special missions markets. In this role, you'll be part of the reason our customers consider us a premier instrument, avionics, and aircraft power solutions provider. This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties and skills required. Actual compensation offered within the targeted salary range will be determined by factors such as job-related knowledge, skills, and experience. Compensation details: 00 Yearly Salary PI4d47f6c53e0e-8243
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the "product CEOs" and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers - but we all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. Responsibilities: Support the SharkNinja business onsite in our Needham, MA headquarters with the development of successful and profitable programs for key products to ensure continued growth of the product portfolio - you will assist in leading new product development (creation and management) of assigned product(s) from brainstorm phase through mass production, as well as partner with leadership to define the over-arching category direction to a team of product developers. You are responsible AND accountable for progressing, reporting on, and actioning your and your team's deliverables. Define, develop, and iterate product specifications, marrying consumer wants/needs, white space in the market, and product technologies as the primary consumer advocate. Take ownership of your assigned categories' sales performance - partnering with others in the company to identify what products are working/not working; and recommend new product opportunities to fill those gaps. Lead competitive product analyses, giving your business partners insight into how Shark stacks up against the competition - and maintaining a clear lens on how we can constantly improve to make Shark the consumer's top choice every time. Be the voice of our legacy product lines: share insights and learnings from consumers and the market with Product Developers focused on NPD to ensure critical features and feedback are incorporated into next generation products. Partner with SharkNinja Testing and Quality organizations to define, develop, and manage quality and performance testing procedures. Act as the product "expert" for cross-functional team member questions and concerns. ATTRIBUTES & SKILLS: 5-7+ years of experience in product development, product marketing, marketing, human factors engineering, or a related field - preferable at a consumer goods company. Bachelor's Degree (or equivalent experience) in Business, Marketing, Management, Engineering, or a combination of the above. A "100% on" consumer-first perspective when it comes to introducing new products/processes or improving current products. A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills. COMMUNICATING FOR IMPACT, one of SharkNinja's SUCCESS DRIVERS, is immensely critical in this role. Highly-effective communication skills - both written (presentation/email) and face-to-face (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management) - are required. Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment. A desire to learn and grow in a passionate environment. The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward. This is a general posting for future opportunities. We are seeking candidates with consumer product product development experience across all levels. Role level and fit will be commensurate with experience. Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $86,300 - $357,100 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions , please refer to this Candidate Privacy Notice. For candidates based in China , please refer to this Candidate Privacy Notice. For candidates based in Vietnam , please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
07/15/2026
Full time
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. The Product Development organization within SharkNinja drives our global product roadmap from concept to shelf through the constant lens of the consumer. We are the "product CEOs" and partner cross-functionally with almost every other team within the company to drive high satisfaction for our end user and to drive business results. We are comprised of individuals from a variety of professional and educational backgrounds, from product marketing managers to consumer-focused engineers - but we all have one thing in common: we're consistently striving to deliver a 5-star experience for every customer on every product we bring to market. Responsibilities: Support the SharkNinja business onsite in our Needham, MA headquarters with the development of successful and profitable programs for key products to ensure continued growth of the product portfolio - you will assist in leading new product development (creation and management) of assigned product(s) from brainstorm phase through mass production, as well as partner with leadership to define the over-arching category direction to a team of product developers. You are responsible AND accountable for progressing, reporting on, and actioning your and your team's deliverables. Define, develop, and iterate product specifications, marrying consumer wants/needs, white space in the market, and product technologies as the primary consumer advocate. Take ownership of your assigned categories' sales performance - partnering with others in the company to identify what products are working/not working; and recommend new product opportunities to fill those gaps. Lead competitive product analyses, giving your business partners insight into how Shark stacks up against the competition - and maintaining a clear lens on how we can constantly improve to make Shark the consumer's top choice every time. Be the voice of our legacy product lines: share insights and learnings from consumers and the market with Product Developers focused on NPD to ensure critical features and feedback are incorporated into next generation products. Partner with SharkNinja Testing and Quality organizations to define, develop, and manage quality and performance testing procedures. Act as the product "expert" for cross-functional team member questions and concerns. ATTRIBUTES & SKILLS: 5-7+ years of experience in product development, product marketing, marketing, human factors engineering, or a related field - preferable at a consumer goods company. Bachelor's Degree (or equivalent experience) in Business, Marketing, Management, Engineering, or a combination of the above. A "100% on" consumer-first perspective when it comes to introducing new products/processes or improving current products. A mindset geared toward building relationships across multi-functional teams, coupled with excellent interpersonal skills. COMMUNICATING FOR IMPACT, one of SharkNinja's SUCCESS DRIVERS, is immensely critical in this role. Highly-effective communication skills - both written (presentation/email) and face-to-face (ability to host succinct, effective conversations that solve problems and ability to make effective presentations to all levels of management) - are required. Strong project management skills, with the ability to prioritize effectively, manage multiple projects simultaneously, and stay organized in a fast-paced environment. A desire to learn and grow in a passionate environment. The ability to embrace transparency and shifting priorities while learning from each decision and focusing on the path forward. This is a general posting for future opportunities. We are seeking candidates with consumer product product development experience across all levels. Role level and fit will be commensurate with experience. Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more. Pay Range $86,300 - $357,100 USD Our Culture At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home. What We Offer We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. To gether, we won't just launch products- we'll disrupt entire markets. At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. Learn more about us: Life At SharkNinja Outrageously Extraordinary SharkNinja Candidate Privacy Notice For candidates based in all regions , please refer to this Candidate Privacy Notice. For candidates based in China , please refer to this Candidate Privacy Notice. For candidates based in Vietnam , please refer to this Candidate Privacy Notice. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at
Santander Holdings USA Inc
Buzzards Bay, Massachusetts
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/15/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Santander Holdings USA Inc
Edgartown, Massachusetts
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sales and Service Banker serves as a trusted advisor to customers with a focus on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending, and investment products while delivering exceptional customer service, minimizing risk and defending against fraud. Sales and Service Bankers proactively engage with customers assisting with various financial needs, processing teller transactions, identifying cross-sell opportunities, resolving issues, and educating them on digital banking tools. Collaborating with team members to drive branch sales targets and contribute to the overall success of the bank. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Identify opportunities to grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner referrals. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Collaborate with team members and partners to achieve branch goals and drive overall performance. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers with digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Perform teller transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and efficiency. Handle cash and maintain accurate cash drawer balances. Assist with custodianship, audits, and other operational tasks. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Time allocated to each core responsibility may vary depending on the branch needs. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 12+ Months Experience selling products and/or services - Required. (OR) 6+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 6+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Sales and Service Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 6+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. (AND) 6+ Months Cash handling experience - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Ability to learn and apply sales techniques to recommend products and services that meet customer needs. Experience in cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Understands the necessity and value of accuracy and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $34,500.00 USD Maximum: $53,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/15/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sales and Service Banker serves as a trusted advisor to customers with a focus on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending, and investment products while delivering exceptional customer service, minimizing risk and defending against fraud. Sales and Service Bankers proactively engage with customers assisting with various financial needs, processing teller transactions, identifying cross-sell opportunities, resolving issues, and educating them on digital banking tools. Collaborating with team members to drive branch sales targets and contribute to the overall success of the bank. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Identify opportunities to grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner referrals. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Collaborate with team members and partners to achieve branch goals and drive overall performance. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers with digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Perform teller transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and efficiency. Handle cash and maintain accurate cash drawer balances. Assist with custodianship, audits, and other operational tasks. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Time allocated to each core responsibility may vary depending on the branch needs. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 12+ Months Experience selling products and/or services - Required. (OR) 6+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 6+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Sales and Service Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 6+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. (AND) 6+ Months Cash handling experience - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Ability to learn and apply sales techniques to recommend products and services that meet customer needs. Experience in cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Understands the necessity and value of accuracy and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $34,500.00 USD Maximum: $53,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/15/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Manager you oversee the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations. The manager is responsible for leading and coaching a team, managing sales activities, deepening customer relationships, and ensuring compliance with banking regulations. This role includes fostering a positive work environment to drive employee engagement and productivity. You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members. Direct overall branch performance, leading team to achieve sales targets, optimize operational processes and enhance customer satisfaction. Develop and implement sales strategies to grow revenue and market share. Motivate sales teams to effectively manage a pipeline of prospects and customers. Engage in consultative conversations with customers to offer tailored solutions that enhance their financial well-being, foster customer loyalty and increase branch productivity. Analyze branch performance data to drive strategic decisions to improve branch performance and operational efficiency. Coach and develop team members, setting clear expectations, enhancing performance and fostering professional development. Responsible for hiring, retaining and motivating branch colleagues across all job families within the branch. Accountable for managing branch scheduling to balance branch needs with employee availability. Utilize digital technologies and platforms to enhance customer interactions, educate them on self-service options and drive business outcomes. Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service. Manage escalated customer problems and provide effective solutions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Accountable for risk management and compliance within a complex business environment, ensuring adherence to all company policies and regulatory requirements. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Spanish Bilingual Required High school diploma or GED - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Demonstrated successful experience in Retail Bank sales management or related bank operations/support function - Required. (OR) 5+ Years Experience in Retail sales management or equivalent demonstrated through a combination of work experience, training, military service, or education - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 3+ Years Experience selling products and/or services in an incentive-based environment - Required. Proven experience in a sales leadership role, preferably as a Branch Manager or similar position. Proven relationship-building skills and a customer-centric approach. Excellent leadership and team management skills. Excellent customer service skills and a passion for helping others. Strong problem-solving skills with a proactive approach to issue resolution. Experience in coaching and developing team members. Excellent communication, consultative and influence skills both verbal and written. Ability to educate and connect customers to technology and share the value of digital tools and platforms. Ability to make data-driven decisions to improve performance and operational outcomes. Establishes and maintains effective working relationships. Ability to create a positive work environment and drive employee engagement. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $60,000.00 USD Maximum: $102,500.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/15/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Manager you oversee the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations. The manager is responsible for leading and coaching a team, managing sales activities, deepening customer relationships, and ensuring compliance with banking regulations. This role includes fostering a positive work environment to drive employee engagement and productivity. You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members. Direct overall branch performance, leading team to achieve sales targets, optimize operational processes and enhance customer satisfaction. Develop and implement sales strategies to grow revenue and market share. Motivate sales teams to effectively manage a pipeline of prospects and customers. Engage in consultative conversations with customers to offer tailored solutions that enhance their financial well-being, foster customer loyalty and increase branch productivity. Analyze branch performance data to drive strategic decisions to improve branch performance and operational efficiency. Coach and develop team members, setting clear expectations, enhancing performance and fostering professional development. Responsible for hiring, retaining and motivating branch colleagues across all job families within the branch. Accountable for managing branch scheduling to balance branch needs with employee availability. Utilize digital technologies and platforms to enhance customer interactions, educate them on self-service options and drive business outcomes. Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service. Manage escalated customer problems and provide effective solutions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Accountable for risk management and compliance within a complex business environment, ensuring adherence to all company policies and regulatory requirements. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Spanish Bilingual Required High school diploma or GED - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Demonstrated successful experience in Retail Bank sales management or related bank operations/support function - Required. (OR) 5+ Years Experience in Retail sales management or equivalent demonstrated through a combination of work experience, training, military service, or education - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 3+ Years Experience selling products and/or services in an incentive-based environment - Required. Proven experience in a sales leadership role, preferably as a Branch Manager or similar position. Proven relationship-building skills and a customer-centric approach. Excellent leadership and team management skills. Excellent customer service skills and a passion for helping others. Strong problem-solving skills with a proactive approach to issue resolution. Experience in coaching and developing team members. Excellent communication, consultative and influence skills both verbal and written. Ability to educate and connect customers to technology and share the value of digital tools and platforms. Ability to make data-driven decisions to improve performance and operational outcomes. Establishes and maintains effective working relationships. Ability to create a positive work environment and drive employee engagement. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $60,000.00 USD Maximum: $102,500.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/15/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Job Description: Pacific Life is seeking a skilled sales professional to support the growth of Broker Distribution within the Workforce Benefits organization. You will play an integral part in Pacific Life's efforts to establish and grow a $1B revenue, profitable business in the Workforce Benefits market. This role is considered to be 100% remote, as travel is required, and our ideal candidate for this role will have the territory of Central Florida. As Sales Consultant - Broker Distribution you'll play a key role in the startup and long-term success of this business by working with leaders in the Workforce Benefits division to meet established goals and objectives. Your focus will be on building relationships, developing and executing broker specific strategies and driving growth toward sales goals within the Broker Distribution Channel. You are responsible for bringing our business to the broker market and meeting annual metrics-based sales objectives. The role will align with other Workforce Benefits Distribution resources to educate the Broker and GA marketplace around Pacific Life's Group Benefits value proposition and meet collective sales goals. You will report directly to Regional Sales Manager of the Southeast Region. How you'll help move us forward: Support the creation and execution of a strategy for Broker Distribution that helps meet new sales, retention, profitability and expense objectives. Meet annual sales goals as established by the Sales Leadership Partner with Workforce Benefits Distribution resources to deliver the Workforce Benefits story to the broker community. Continually work to strengthen, deepen, and grow broker relationships. Execute appropriate number of broker meetings per week with assigned brokers. Drive a pipeline of appropriate number of RFP's per month. Build and advance local broker relationships to drive sales and increase the Pacific Life brand in your market. Demonstrate proficiency in the group products sold by Pacific Life. Maintain strong connections with underwriting, product, pricing, regulatory compliance, and actuarial pricing teams to ensure alignment on critical deliverables with your broker relationships. Utilize established and innovative approaches, tools and partners to enable efficient, deliberate and robust growth objectives. Bring a customer-first mindset: prioritize customer and broker viewpoints in decision-making. Participate in ongoing industry and community activities to stay attuned to industry trends. Represent the company as needed with legislative platforms, industry events, community activities. Perform other job-related duties or special projects as required. The experience you bring: 5+ years' experience in group benefits sales with an established presence in the broker marketplace College degree with concentration in business management, finance, or risk management or equivalent work experience is required. The inclination to seek and analyze data from a variety of sources to support decisions and to align others with the organization's overall strategy. An entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries within the industry. Ability to seek opinions of others, process feedback and take smart risks. A high degree of integrity and able to act in a transparent and consistent manner while always taking into account what is best for the organization. Self-reflective and aware of his/her own limitations; leads by example and drives the organization's performance with an attitude of continuous improvement. Mindset to enable breakthrough innovations and business models that create value for all stakeholders, continually challenging traditional approaches. What makes you stand out: Strong performance orientation and drive for results Strong analytical skills, with the ability to grasp complexities and perceive relationships among business and financial issues Known for ability to respectfully and confidently collaborate and easily communicate with various stakeholders Compensation Package: This position is eligible for a base salary of $75,000, plus incentive compensation based on sales performance. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
07/14/2026
Full time
Job Description: Pacific Life is seeking a skilled sales professional to support the growth of Broker Distribution within the Workforce Benefits organization. You will play an integral part in Pacific Life's efforts to establish and grow a $1B revenue, profitable business in the Workforce Benefits market. This role is considered to be 100% remote, as travel is required, and our ideal candidate for this role will have the territory of Central Florida. As Sales Consultant - Broker Distribution you'll play a key role in the startup and long-term success of this business by working with leaders in the Workforce Benefits division to meet established goals and objectives. Your focus will be on building relationships, developing and executing broker specific strategies and driving growth toward sales goals within the Broker Distribution Channel. You are responsible for bringing our business to the broker market and meeting annual metrics-based sales objectives. The role will align with other Workforce Benefits Distribution resources to educate the Broker and GA marketplace around Pacific Life's Group Benefits value proposition and meet collective sales goals. You will report directly to Regional Sales Manager of the Southeast Region. How you'll help move us forward: Support the creation and execution of a strategy for Broker Distribution that helps meet new sales, retention, profitability and expense objectives. Meet annual sales goals as established by the Sales Leadership Partner with Workforce Benefits Distribution resources to deliver the Workforce Benefits story to the broker community. Continually work to strengthen, deepen, and grow broker relationships. Execute appropriate number of broker meetings per week with assigned brokers. Drive a pipeline of appropriate number of RFP's per month. Build and advance local broker relationships to drive sales and increase the Pacific Life brand in your market. Demonstrate proficiency in the group products sold by Pacific Life. Maintain strong connections with underwriting, product, pricing, regulatory compliance, and actuarial pricing teams to ensure alignment on critical deliverables with your broker relationships. Utilize established and innovative approaches, tools and partners to enable efficient, deliberate and robust growth objectives. Bring a customer-first mindset: prioritize customer and broker viewpoints in decision-making. Participate in ongoing industry and community activities to stay attuned to industry trends. Represent the company as needed with legislative platforms, industry events, community activities. Perform other job-related duties or special projects as required. The experience you bring: 5+ years' experience in group benefits sales with an established presence in the broker marketplace College degree with concentration in business management, finance, or risk management or equivalent work experience is required. The inclination to seek and analyze data from a variety of sources to support decisions and to align others with the organization's overall strategy. An entrepreneurial and creative approach to developing new, innovative ideas that will stretch the organization and push the boundaries within the industry. Ability to seek opinions of others, process feedback and take smart risks. A high degree of integrity and able to act in a transparent and consistent manner while always taking into account what is best for the organization. Self-reflective and aware of his/her own limitations; leads by example and drives the organization's performance with an attitude of continuous improvement. Mindset to enable breakthrough innovations and business models that create value for all stakeholders, continually challenging traditional approaches. What makes you stand out: Strong performance orientation and drive for results Strong analytical skills, with the ability to grasp complexities and perceive relationships among business and financial issues Known for ability to respectfully and confidently collaborate and easily communicate with various stakeholders Compensation Package: This position is eligible for a base salary of $75,000, plus incentive compensation based on sales performance. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Santander Holdings USA Inc
Buzzards Bay, Massachusetts
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/14/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Santander Holdings USA Inc
Edgartown, Massachusetts
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sales and Service Banker serves as a trusted advisor to customers with a focus on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending, and investment products while delivering exceptional customer service, minimizing risk and defending against fraud. Sales and Service Bankers proactively engage with customers assisting with various financial needs, processing teller transactions, identifying cross-sell opportunities, resolving issues, and educating them on digital banking tools. Collaborating with team members to drive branch sales targets and contribute to the overall success of the bank. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Identify opportunities to grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner referrals. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Collaborate with team members and partners to achieve branch goals and drive overall performance. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers with digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Perform teller transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and efficiency. Handle cash and maintain accurate cash drawer balances. Assist with custodianship, audits, and other operational tasks. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Time allocated to each core responsibility may vary depending on the branch needs. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 12+ Months Experience selling products and/or services - Required. (OR) 6+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 6+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Sales and Service Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 6+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. (AND) 6+ Months Cash handling experience - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Ability to learn and apply sales techniques to recommend products and services that meet customer needs. Experience in cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Understands the necessity and value of accuracy and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $34,500.00 USD Maximum: $53,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/14/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sales and Service Banker serves as a trusted advisor to customers with a focus on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending, and investment products while delivering exceptional customer service, minimizing risk and defending against fraud. Sales and Service Bankers proactively engage with customers assisting with various financial needs, processing teller transactions, identifying cross-sell opportunities, resolving issues, and educating them on digital banking tools. Collaborating with team members to drive branch sales targets and contribute to the overall success of the bank. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Identify opportunities to grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner referrals. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Collaborate with team members and partners to achieve branch goals and drive overall performance. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers with digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Perform teller transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and efficiency. Handle cash and maintain accurate cash drawer balances. Assist with custodianship, audits, and other operational tasks. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Time allocated to each core responsibility may vary depending on the branch needs. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 12+ Months Experience selling products and/or services - Required. (OR) 6+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 6+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Sales and Service Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 6+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. (AND) 6+ Months Cash handling experience - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Ability to learn and apply sales techniques to recommend products and services that meet customer needs. Experience in cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Understands the necessity and value of accuracy and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $34,500.00 USD Maximum: $53,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
National Production Solutions Sales ManagerUS-MN-MinneapolisJob ID: 34604Type: Full-Time# of Openings: 1Category: Sales/Business DevelopmentAdditional Locations-CUSAbout the Role Are you seeking a new opportunity to join one of the world's most admired and innovative companies? Canon USA is looking for a dynamic National Production Solutions Sales Manager to lead our Production Print business through our independent dealer channel partners across the United States.This executive-level position is ideal for a results-driven sales leader with proven experience managingProduction Print equipment and software solutions. If you have a strong track record in the copier/production print industry and thrive in a strategic channel leadership role, we encourage you to apply.Your Impact Provide national leadership and oversight of Production Print and Solutions sales growth andexecution of Canon's strategic initiatives for Production Print equipment and workflow solutionsthrough the Independent Dealer Channel.Lead, coach, and manage a national team of Production Print Specialists supporting the independent dealer network.Drive implementation of key channel programs, including account and territory management, marketing initiatives, training/education, and ongoing dealer support.Ensure consistent achievement of monthly, quarterly, and annual sales quota targets, as well as broader team performance goals.Build and maintain strong, strategic relationships with key production leadership within the dealer channel through regular and repeated engagement and proactive account management.Collaborate closely with Canon's Business Process Group (BPG) Regional Sales Management to align Production Print business objectives and performance.Manage operating expenses effectively to meet or exceed P&L objectives.Develop and execute strategies to expand market share by engaging key decision-makers within the dealer channel and major end-user accounts.Deliver high-level marketing, technical, and administrative support to both dealer partners and end-user customers.Support major Production Print demonstrations, educational seminars, open houses, and customer events.Provide proposal development, bid support, and contract assistance to the dealer channel.Coordinate the successful launch of new production products, software solutions, and equipment updates across the dealer network.Deliver timely market intelligence, competitive analysis, and business reporting to Canon USA leadership.Actively support Canon corporate events, trade shows, and industry exhibitions when requested.About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field required, plus 7 years of related experienceMinimum 5+ years of sales or sales support experience in the copier/production print industry (or equivalent experience in a closely related field)3-5 years of sales management experience preferred, with direct responsibility for managing teams of 4 or more individualsDemonstrated ability to communicate effectively and present at the C-level (CEOs, CIOs, CFOs) with Fortune 500 organizations, delivering compelling ROI analyses, technical workflow solutions, and high-level sales strategiesStrong technical aptitude and the ability to quickly develop deep product and workflow knowledge to recommend optimal Canon Production Print hardware and software solutionsWillingness and ability to travel 60%+ (typically 3-4 business days, 3-4 times per month)This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policiesIn accordance with applicable law, we are providing the anticipated base salary for this: $96,880 - $145,090 annually This role is eligible for commissions under the terms of an applicable plan.Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags details: 90 Yearly SalaryPIdd88c588ae04-2117
07/14/2026
National Production Solutions Sales ManagerUS-MN-MinneapolisJob ID: 34604Type: Full-Time# of Openings: 1Category: Sales/Business DevelopmentAdditional Locations-CUSAbout the Role Are you seeking a new opportunity to join one of the world's most admired and innovative companies? Canon USA is looking for a dynamic National Production Solutions Sales Manager to lead our Production Print business through our independent dealer channel partners across the United States.This executive-level position is ideal for a results-driven sales leader with proven experience managingProduction Print equipment and software solutions. If you have a strong track record in the copier/production print industry and thrive in a strategic channel leadership role, we encourage you to apply.Your Impact Provide national leadership and oversight of Production Print and Solutions sales growth andexecution of Canon's strategic initiatives for Production Print equipment and workflow solutionsthrough the Independent Dealer Channel.Lead, coach, and manage a national team of Production Print Specialists supporting the independent dealer network.Drive implementation of key channel programs, including account and territory management, marketing initiatives, training/education, and ongoing dealer support.Ensure consistent achievement of monthly, quarterly, and annual sales quota targets, as well as broader team performance goals.Build and maintain strong, strategic relationships with key production leadership within the dealer channel through regular and repeated engagement and proactive account management.Collaborate closely with Canon's Business Process Group (BPG) Regional Sales Management to align Production Print business objectives and performance.Manage operating expenses effectively to meet or exceed P&L objectives.Develop and execute strategies to expand market share by engaging key decision-makers within the dealer channel and major end-user accounts.Deliver high-level marketing, technical, and administrative support to both dealer partners and end-user customers.Support major Production Print demonstrations, educational seminars, open houses, and customer events.Provide proposal development, bid support, and contract assistance to the dealer channel.Coordinate the successful launch of new production products, software solutions, and equipment updates across the dealer network.Deliver timely market intelligence, competitive analysis, and business reporting to Canon USA leadership.Actively support Canon corporate events, trade shows, and industry exhibitions when requested.About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field required, plus 7 years of related experienceMinimum 5+ years of sales or sales support experience in the copier/production print industry (or equivalent experience in a closely related field)3-5 years of sales management experience preferred, with direct responsibility for managing teams of 4 or more individualsDemonstrated ability to communicate effectively and present at the C-level (CEOs, CIOs, CFOs) with Fortune 500 organizations, delivering compelling ROI analyses, technical workflow solutions, and high-level sales strategiesStrong technical aptitude and the ability to quickly develop deep product and workflow knowledge to recommend optimal Canon Production Print hardware and software solutionsWillingness and ability to travel 60%+ (typically 3-4 business days, 3-4 times per month)This position requires driving, therefore a valid driver's license and acceptable driving record are necessary. Additionally, because this position requires driving for company business as an essential function of the job, must remain in compliance with company safety guidelines and policiesIn accordance with applicable law, we are providing the anticipated base salary for this: $96,880 - $145,090 annually This role is eligible for commissions under the terms of an applicable plan.Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags details: 90 Yearly SalaryPIdd88c588ae04-2117
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/14/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/14/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Position Title: Universal Banker Locations: St. Clair_MO Time Type: Full time Req ID: JR1390-St. Clair_MO At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Universal Banker Starting Pay: 19.50-23.00/hour Position Summary The Universal Banker Trainee position is responsible for delivering excellent customer experiences to current and potential customers. Employees in this position will display effective communication skills and exhibit a good knowledge of the products and services offered. Also responsible for offering referral opportunities that will result in outcomes that define excellent customer service. An employee will remain in a trainee position until they have proven their ability to effectively place customers in the correct mix of product and services through needs based questioning. They must be able to regularly meet and/or exceed performance and production goals established by the Banking Center Manager. Primary Accountabilities Institutional knowledge of banking. Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds. Examines cash carefully to guard against counterfeit bills. Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts. Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences. Understanding basic knowledge of deposit and lending products & services. Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships to include determining needs and referring business partners. Assists with basic deposit account openings and maintenance requests with monitoring and coaching provided by a senior level employee. Develop sales and product knowledge allowing them to achieve personal and team goals as set. Track and monitor those sales and opportunities in the customer information software. Participate in onsite visits to customers to promote the Employee Perks at Work Program & Merchant Services. Proactively participates in outbound teleconsulting to promote and expand current client relationships. Actively participate in weekly huddles and one on one coaching sessions. Serves as relief and /or backup teller in other locations of Midland States Bank. Timely completion of all assigned learning activities. Demonstrates and models Midland States Bank core values that support the bank's culture. Participate in bank sponsored community activities and initiatives. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Position Qualifications Education/Experience: Sales and customer service background. Ability to: Stand for extended periods of time. Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs). Other Desired Qualifications: Multilingual speakers are encouraged to apply. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 19.5-23 Hourly Wage PIc952b23a4ecf-0154
07/14/2026
Full time
Position Title: Universal Banker Locations: St. Clair_MO Time Type: Full time Req ID: JR1390-St. Clair_MO At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Universal Banker Starting Pay: 19.50-23.00/hour Position Summary The Universal Banker Trainee position is responsible for delivering excellent customer experiences to current and potential customers. Employees in this position will display effective communication skills and exhibit a good knowledge of the products and services offered. Also responsible for offering referral opportunities that will result in outcomes that define excellent customer service. An employee will remain in a trainee position until they have proven their ability to effectively place customers in the correct mix of product and services through needs based questioning. They must be able to regularly meet and/or exceed performance and production goals established by the Banking Center Manager. Primary Accountabilities Institutional knowledge of banking. Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds. Examines cash carefully to guard against counterfeit bills. Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts. Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences. Understanding basic knowledge of deposit and lending products & services. Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships to include determining needs and referring business partners. Assists with basic deposit account openings and maintenance requests with monitoring and coaching provided by a senior level employee. Develop sales and product knowledge allowing them to achieve personal and team goals as set. Track and monitor those sales and opportunities in the customer information software. Participate in onsite visits to customers to promote the Employee Perks at Work Program & Merchant Services. Proactively participates in outbound teleconsulting to promote and expand current client relationships. Actively participate in weekly huddles and one on one coaching sessions. Serves as relief and /or backup teller in other locations of Midland States Bank. Timely completion of all assigned learning activities. Demonstrates and models Midland States Bank core values that support the bank's culture. Participate in bank sponsored community activities and initiatives. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Position Qualifications Education/Experience: Sales and customer service background. Ability to: Stand for extended periods of time. Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs). Other Desired Qualifications: Multilingual speakers are encouraged to apply. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 19.5-23 Hourly Wage PIc952b23a4ecf-0154
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Manager you oversee the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations. The manager is responsible for leading and coaching a team, managing sales activities, deepening customer relationships, and ensuring compliance with banking regulations. This role includes fostering a positive work environment to drive employee engagement and productivity. You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members. Direct overall branch performance, leading team to achieve sales targets, optimize operational processes and enhance customer satisfaction. Develop and implement sales strategies to grow revenue and market share. Motivate sales teams to effectively manage a pipeline of prospects and customers. Engage in consultative conversations with customers to offer tailored solutions that enhance their financial well-being, foster customer loyalty and increase branch productivity. Analyze branch performance data to drive strategic decisions to improve branch performance and operational efficiency. Coach and develop team members, setting clear expectations, enhancing performance and fostering professional development. Responsible for hiring, retaining and motivating branch colleagues across all job families within the branch. Accountable for managing branch scheduling to balance branch needs with employee availability. Utilize digital technologies and platforms to enhance customer interactions, educate them on self-service options and drive business outcomes. Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service. Manage escalated customer problems and provide effective solutions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Accountable for risk management and compliance within a complex business environment, ensuring adherence to all company policies and regulatory requirements. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Spanish Bilingual Required High school diploma or GED - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Demonstrated successful experience in Retail Bank sales management or related bank operations/support function - Required. (OR) 5+ Years Experience in Retail sales management or equivalent demonstrated through a combination of work experience, training, military service, or education - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 3+ Years Experience selling products and/or services in an incentive-based environment - Required. Proven experience in a sales leadership role, preferably as a Branch Manager or similar position. Proven relationship-building skills and a customer-centric approach. Excellent leadership and team management skills. Excellent customer service skills and a passion for helping others. Strong problem-solving skills with a proactive approach to issue resolution. Experience in coaching and developing team members. Excellent communication, consultative and influence skills both verbal and written. Ability to educate and connect customers to technology and share the value of digital tools and platforms. Ability to make data-driven decisions to improve performance and operational outcomes. Establishes and maintains effective working relationships. Ability to create a positive work environment and drive employee engagement. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $60,000.00 USD Maximum: $102,500.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/14/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Branch Manager you oversee the performance of the branch and daily operations, ensuring excellent customer experience, achievement of financial goals and efficient operations. The manager is responsible for leading and coaching a team, managing sales activities, deepening customer relationships, and ensuring compliance with banking regulations. This role includes fostering a positive work environment to drive employee engagement and productivity. You develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all team members. Direct overall branch performance, leading team to achieve sales targets, optimize operational processes and enhance customer satisfaction. Develop and implement sales strategies to grow revenue and market share. Motivate sales teams to effectively manage a pipeline of prospects and customers. Engage in consultative conversations with customers to offer tailored solutions that enhance their financial well-being, foster customer loyalty and increase branch productivity. Analyze branch performance data to drive strategic decisions to improve branch performance and operational efficiency. Coach and develop team members, setting clear expectations, enhancing performance and fostering professional development. Responsible for hiring, retaining and motivating branch colleagues across all job families within the branch. Accountable for managing branch scheduling to balance branch needs with employee availability. Utilize digital technologies and platforms to enhance customer interactions, educate them on self-service options and drive business outcomes. Provide an elevated experience, simplifying processes for customers while ensuring exceptional customer service. Manage escalated customer problems and provide effective solutions. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Accountable for risk management and compliance within a complex business environment, ensuring adherence to all company policies and regulatory requirements. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Spanish Bilingual Required High school diploma or GED - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Demonstrated successful experience in Retail Bank sales management or related bank operations/support function - Required. (OR) 5+ Years Experience in Retail sales management or equivalent demonstrated through a combination of work experience, training, military service, or education - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Branch Manager role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 3+ Years Experience selling products and/or services in an incentive-based environment - Required. Proven experience in a sales leadership role, preferably as a Branch Manager or similar position. Proven relationship-building skills and a customer-centric approach. Excellent leadership and team management skills. Excellent customer service skills and a passion for helping others. Strong problem-solving skills with a proactive approach to issue resolution. Experience in coaching and developing team members. Excellent communication, consultative and influence skills both verbal and written. Ability to educate and connect customers to technology and share the value of digital tools and platforms. Ability to make data-driven decisions to improve performance and operational outcomes. Establishes and maintains effective working relationships. Ability to create a positive work environment and drive employee engagement. Strong knowledge of company policy, compliance regulations, risk management and loss prevention. Ability to work in a fast-paced environment and manage multiple priorities. Ability to interact with integrity and professionalism with customers and employees. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $60,000.00 USD Maximum: $102,500.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sales and Service Banker serves as a trusted advisor to customers with a focus on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending, and investment products while delivering exceptional customer service, minimizing risk and defending against fraud. Sales and Service Bankers proactively engage with customers assisting with various financial needs, processing teller transactions, identifying cross-sell opportunities, resolving issues, and educating them on digital banking tools. Collaborating with team members to drive branch sales targets and contribute to the overall success of the bank. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Identify opportunities to grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner referrals. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Collaborate with team members and partners to achieve branch goals and drive overall performance. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers with digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Perform teller transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and efficiency. Handle cash and maintain accurate cash drawer balances. Assist with custodianship, audits, and other operational tasks. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Time allocated to each core responsibility may vary depending on the branch needs. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma or GED - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 12+ Months Experience selling products and/or services - Required. (OR) 6+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 6+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Sales and Service Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 6+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. (AND) 6+ Months Cash handling experience - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Ability to learn and apply sales techniques to recommend products and services that meet customer needs. Experience in cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Understands the necessity and value of accuracy and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $34,500.00 USD Maximum: $53,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/14/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sales and Service Banker serves as a trusted advisor to customers with a focus on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending, and investment products while delivering exceptional customer service, minimizing risk and defending against fraud. Sales and Service Bankers proactively engage with customers assisting with various financial needs, processing teller transactions, identifying cross-sell opportunities, resolving issues, and educating them on digital banking tools. Collaborating with team members to drive branch sales targets and contribute to the overall success of the bank. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Identify opportunities to grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner referrals. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Collaborate with team members and partners to achieve branch goals and drive overall performance. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers with digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Perform teller transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and efficiency. Handle cash and maintain accurate cash drawer balances. Assist with custodianship, audits, and other operational tasks. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Time allocated to each core responsibility may vary depending on the branch needs. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma or GED - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 12+ Months Experience selling products and/or services - Required. (OR) 6+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 6+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Sales and Service Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 6+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. (AND) 6+ Months Cash handling experience - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Ability to learn and apply sales techniques to recommend products and services that meet customer needs. Experience in cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Understands the necessity and value of accuracy and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $34,500.00 USD Maximum: $53,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Description: Base Salary Range: $80,000-$100,000.00 Reports to - Director of Operations Annual Bonus: 10% Direct Reports - None Remote: N/A Status - Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: Integrity Pride Accountability Customer Service Teamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role in making that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE Responsible for all aspects of facilities and building operations, ensuring sites are safe, clean, functional, and compliant with applicable health and safety requirements. Balances hands-on physical upkeep (HVAC, electrical, grounds, and general maintenance) with proactive safety management (training, inspections, incident response, and regulatory compliance) to protect employees and reduce organizational risk. Develops, implements, and enforces safety policies and procedures to prevent incidents and ensure compliance with OSHA and other federal, state, and local regulations. KEY RESPONSIBILITIES Facilities Maintenance & Operations Oversee day-to-day facility operations including cleaning, alarm systems, and maintenance of interior and exterior areas; perform regular inspections to ensure facilities remain in good condition. Coordinate and/or perform trash removal, snow removal, and hazardous waste handling and disposal in accordance with applicable requirements. Coordinate maintenance and inspection readiness of company vehicles, forklifts, and other mobile equipment. Establish and maintain preventive maintenance schedules; track work orders, inspections, and corrective actions to support reliability and uptime. Manage facility upgrade and expansion projects from scope through closeout, including planning, scheduling, contractor coordination, and quality verification. Ensure projects meet applicable code, permit, and safety requirements; maintain project documentation (quotes, approvals, as-builts, warranties) and coordinate turnover to operations. Safety Compliance, Training & Risk Management Develop, implement, and monitor Pacteon's safety and health programs to ensure workplace compliance with OSHA and other applicable safety and environmental requirements. Maintain accurate safety documentation and records (inspections, corrective actions, SDS, logs, and training files) to support audits, insurance, and regulatory reporting. Manage the safety training program and ensure required training is completed, documented, and kept current. Identify workplace hazards and implement risk-reduction measures, including creating, updating, and maintaining Job Hazard Analyses (JHAs). Conduct routine safety inspections and tours; communicate findings, drive timely corrective actions, and verify closure. Lead incident and near-miss reporting and investigations; perform root-cause analysis, recommend corrective actions, and support workers' compensation and insurance claims as needed. Support emergency preparedness efforts including evacuation plans, fire prevention activities, drills, and post-drill reviews. Resource Management Schedule repairs and preventive maintenance; coordinate with internal stakeholders and outside contractors as needed. Manage onsite contractors and vendors, including onboarding, safety orientation, site rules, and performance/quality expectations. Collaborate with leadership on budgets for facility repairs, improvements, and capital projects; help prioritize work based on risk, compliance needs, and business impact. Obtain quotes and support purchasing of parts and services (as applicable); manage basic service contracts and maintain vendor contact information and records. Safety Culture Advocacy Promote a strong safety culture through regular safety meetings, visible leadership, safety communications, and employee engagement. Lead the safety committee and coordinate safety activities (e.g., communications, inspections support, and drills) to reinforce compliance and continuous improvement. Travel to Pacteon sites as needed to review, train, and support safety policies, processes, and procedures. Perform other related duties as assigned. Requirements: PROFESSIONAL QUALIFICATIONS Education: High School Diploma required, Bachelor's degree in facilities management, engineering or related field preferred. Experience: 2-5+ years in facilities management, maintenance, or safety management. Valid NYS driver's license required. Current fork truck license, with a safe record, or ability to acquire one internally. Must be able to be certified for powered industrial truck operation. Ability to plan, schedule, train, check and evaluate work. Skills: Strong understanding of OSHA regulations, Environmental Protection Agency(EPA), and other safety regulations Short-term trades and/or technical training desired CPR/First Aid certification Certified Safety Professional (CSP) or similar certification a plus BENEFITS Medical/HSA/FSA Dental Vision 401k Company paid Life and AD&D Optional Life Insurance Flexible Work Schedule PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto 10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Ability to Travel X Compensation details: 00 Yearly Salary PIcb1c1-1817
07/14/2026
Full time
Description: Base Salary Range: $80,000-$100,000.00 Reports to - Director of Operations Annual Bonus: 10% Direct Reports - None Remote: N/A Status - Exempt Company Website: ABOUT SCHNEIDER At Schneider Packaging Equipment Company, Inc. ("Schneider"), we believe innovation starts with the consumer. This approach has propelled our success in developing real-world solutions that allow us to automate the supply of life's products. With over 50 years of industry problem-solving in end-of-line automation, Schneider is a leading manufacturer of case packing and robotic palletizing solutions. Headquartered in Upstate New York, we design state-of-the-art machinery for customers in industries such as: food and beverage, dairy, pharmaceutical, personal care, plastics, and paper. Schneider is now a part of the Pacteon family of companies. Our continued growth has allowed us to really be our Customer's one source for end of line packaging solutions. ABOUT PACTEON Pacteon Group provides one source for best-in-class automation focused on end of line packaging solutions, providing the highest-level customer experience. Through a broad range of robotic and non-robotic equipment, ability to integrate solutions seamlessly across portfolio companies, and full sales and service coverage, Pacteon is uniquely positioned to design flexible and custom solutions for your automation needs. For more information on Pacteon, please visit . OUR CORE VALUES We believe and live our Core Values, our IPACT: Integrity Pride Accountability Customer Service Teamwork Our Pacteon Promise is "We make it right". As our customer's one source for end-of-line packaging solutions, everyone plays an important role in making that happen. We provide internal growth paths for our employees and support them in their professional development goals. Diversity is important to us; we are proudly an Equal Opportunity Employer striving for innovation and growth both for our employees and our Company. SUMMARY AND PURPOSE Responsible for all aspects of facilities and building operations, ensuring sites are safe, clean, functional, and compliant with applicable health and safety requirements. Balances hands-on physical upkeep (HVAC, electrical, grounds, and general maintenance) with proactive safety management (training, inspections, incident response, and regulatory compliance) to protect employees and reduce organizational risk. Develops, implements, and enforces safety policies and procedures to prevent incidents and ensure compliance with OSHA and other federal, state, and local regulations. KEY RESPONSIBILITIES Facilities Maintenance & Operations Oversee day-to-day facility operations including cleaning, alarm systems, and maintenance of interior and exterior areas; perform regular inspections to ensure facilities remain in good condition. Coordinate and/or perform trash removal, snow removal, and hazardous waste handling and disposal in accordance with applicable requirements. Coordinate maintenance and inspection readiness of company vehicles, forklifts, and other mobile equipment. Establish and maintain preventive maintenance schedules; track work orders, inspections, and corrective actions to support reliability and uptime. Manage facility upgrade and expansion projects from scope through closeout, including planning, scheduling, contractor coordination, and quality verification. Ensure projects meet applicable code, permit, and safety requirements; maintain project documentation (quotes, approvals, as-builts, warranties) and coordinate turnover to operations. Safety Compliance, Training & Risk Management Develop, implement, and monitor Pacteon's safety and health programs to ensure workplace compliance with OSHA and other applicable safety and environmental requirements. Maintain accurate safety documentation and records (inspections, corrective actions, SDS, logs, and training files) to support audits, insurance, and regulatory reporting. Manage the safety training program and ensure required training is completed, documented, and kept current. Identify workplace hazards and implement risk-reduction measures, including creating, updating, and maintaining Job Hazard Analyses (JHAs). Conduct routine safety inspections and tours; communicate findings, drive timely corrective actions, and verify closure. Lead incident and near-miss reporting and investigations; perform root-cause analysis, recommend corrective actions, and support workers' compensation and insurance claims as needed. Support emergency preparedness efforts including evacuation plans, fire prevention activities, drills, and post-drill reviews. Resource Management Schedule repairs and preventive maintenance; coordinate with internal stakeholders and outside contractors as needed. Manage onsite contractors and vendors, including onboarding, safety orientation, site rules, and performance/quality expectations. Collaborate with leadership on budgets for facility repairs, improvements, and capital projects; help prioritize work based on risk, compliance needs, and business impact. Obtain quotes and support purchasing of parts and services (as applicable); manage basic service contracts and maintain vendor contact information and records. Safety Culture Advocacy Promote a strong safety culture through regular safety meetings, visible leadership, safety communications, and employee engagement. Lead the safety committee and coordinate safety activities (e.g., communications, inspections support, and drills) to reinforce compliance and continuous improvement. Travel to Pacteon sites as needed to review, train, and support safety policies, processes, and procedures. Perform other related duties as assigned. Requirements: PROFESSIONAL QUALIFICATIONS Education: High School Diploma required, Bachelor's degree in facilities management, engineering or related field preferred. Experience: 2-5+ years in facilities management, maintenance, or safety management. Valid NYS driver's license required. Current fork truck license, with a safe record, or ability to acquire one internally. Must be able to be certified for powered industrial truck operation. Ability to plan, schedule, train, check and evaluate work. Skills: Strong understanding of OSHA regulations, Environmental Protection Agency(EPA), and other safety regulations Short-term trades and/or technical training desired CPR/First Aid certification Certified Safety Professional (CSP) or similar certification a plus BENEFITS Medical/HSA/FSA Dental Vision 401k Company paid Life and AD&D Optional Life Insurance Flexible Work Schedule PHYSICAL REQUIREMENTS & WORK REQUIREMENTS Physical Requirement Never Sometimes Frequently Sitting X Standing/Walking X Lifting/Carrying Upto 10 lbs X Lifting/Carrying Upto 30 lbs X Pushing/Pulling X Keyboarding X Gross Manipulation X Fine Manipulation X Driving X Stooping X Speaking X Hearing X Near Visual Acuity X Ability to Travel X Compensation details: 00 Yearly Salary PIcb1c1-1817
Description: Title: In-Home Sales Consultant Reports to: Residential Sales Manager Job Type: Full-Time Location: Richmond, VA Come join our team and open the door to an amazing career at Apple Door Systems! We have an immediate need for an In-Home Sales Consultant at our Richmond, VA location. With locations in Richmond, Ashland, Waynesboro, Chesapeake and Williamsburg, the Apple Door Family has been serving Virginia since 1973. Whether it's our hallmark garage door products, awning and solar shading systems or heavy-duty industrial doors, Apple has the access products of choice. Each location has a fully staffed showroom and customer service center where you can be prepared to receive quality, craftsmanship and trust. We often wonder what "The Apple Advantage" is, what makes us different than our competitors and what has kept this company in business for over 50 years? The answer is simple - OUR AMAZING EMPLOYEES! The employees of Apple Door are the advantage that we have. Without each one of our employees giving their all every day, we could not do what we do. Thank you to our employees for being "The Apple Advantage"! Summary The In-Home Sales Consultant is responsible for managing the pipeline of potential customers and partnering with them to complete their projects & coordinate installation. This role ensures that all necessary information is obtained and shared with all appropriate parties (customers, internal departments, installation team, contractors, etc.). This opportunity is designed for professionals who can build trust, communicate value, and confidently guide homeowners through major purchasing decisions. We are seeking professionals who expect more from themselves and are looking for an organization committed to growth, performance, and excellence. Duties Gather necessary information from customers/contractors and provide job estimates. Conduct in-home sales appointments with customers. Clearly communicate with technicians and other team members regarding upcoming and ongoing installation/service jobs. Provide customers/contractors with the appropriate forms and documents to prepare for installation. Act as liaison between customer and contractor as needed. Travel through assigned territory to site-check customer residential properties. Requirements Proven experience in a sales role. Reliable transportation to and from your base office location. Ability to do the job primarily on the road. Skills and behaviors we are looking for Strong in-home sales and closing ability Professional presence and communication skills Ability to manage the sales process from consultation to close Competitive, self-driven, and accountable individuals Professionals who take pride in delivering exceptional customer experiences What we Provide Qualified, company-provided leads Competitive base salary + uncapped commission structure Six-figure earning potential for top performers Premium products and strong operational support Financing solutions designed to increase close rates Professional sales systems, coaching, and leadership development Clear opportunity for advancement within a rapidly growing organization Work Conditions Climate-controlled office environment with continual sitting & use of computer. Exposure to weather and temperature elements while performing job site checks. Company vehicle for appointments. Benefits We are proud to offer a robust benefits package to our team members, including: Competitive salary + uncapped commission Medical, dental, and vision insurance with multiple plan options Short- and Long-Term Disability Employer-paid Life Insurance with buy-up options Accident Care Critical Care 401(k) with Employer Match Generous Paid Time Off (PTO) Paid Holidays Team member recognition & reward programs Core Values At Apple Door, we base our actions on the following core values and request the same from all Team Members: T eamwork - we operate as a team and succeed together. G rit - we have the courage, strength, and character to persevere. S incerity - we are transparent and trustworthy. D evelopment - we strive for continuous improvement, both professionally and personally Third-Party Agency Notice GarageCo does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees. We are an (EOE) Equal Opportunity Employer. Requirements: PIcd81c53e675c-0188
07/14/2026
Full time
Description: Title: In-Home Sales Consultant Reports to: Residential Sales Manager Job Type: Full-Time Location: Richmond, VA Come join our team and open the door to an amazing career at Apple Door Systems! We have an immediate need for an In-Home Sales Consultant at our Richmond, VA location. With locations in Richmond, Ashland, Waynesboro, Chesapeake and Williamsburg, the Apple Door Family has been serving Virginia since 1973. Whether it's our hallmark garage door products, awning and solar shading systems or heavy-duty industrial doors, Apple has the access products of choice. Each location has a fully staffed showroom and customer service center where you can be prepared to receive quality, craftsmanship and trust. We often wonder what "The Apple Advantage" is, what makes us different than our competitors and what has kept this company in business for over 50 years? The answer is simple - OUR AMAZING EMPLOYEES! The employees of Apple Door are the advantage that we have. Without each one of our employees giving their all every day, we could not do what we do. Thank you to our employees for being "The Apple Advantage"! Summary The In-Home Sales Consultant is responsible for managing the pipeline of potential customers and partnering with them to complete their projects & coordinate installation. This role ensures that all necessary information is obtained and shared with all appropriate parties (customers, internal departments, installation team, contractors, etc.). This opportunity is designed for professionals who can build trust, communicate value, and confidently guide homeowners through major purchasing decisions. We are seeking professionals who expect more from themselves and are looking for an organization committed to growth, performance, and excellence. Duties Gather necessary information from customers/contractors and provide job estimates. Conduct in-home sales appointments with customers. Clearly communicate with technicians and other team members regarding upcoming and ongoing installation/service jobs. Provide customers/contractors with the appropriate forms and documents to prepare for installation. Act as liaison between customer and contractor as needed. Travel through assigned territory to site-check customer residential properties. Requirements Proven experience in a sales role. Reliable transportation to and from your base office location. Ability to do the job primarily on the road. Skills and behaviors we are looking for Strong in-home sales and closing ability Professional presence and communication skills Ability to manage the sales process from consultation to close Competitive, self-driven, and accountable individuals Professionals who take pride in delivering exceptional customer experiences What we Provide Qualified, company-provided leads Competitive base salary + uncapped commission structure Six-figure earning potential for top performers Premium products and strong operational support Financing solutions designed to increase close rates Professional sales systems, coaching, and leadership development Clear opportunity for advancement within a rapidly growing organization Work Conditions Climate-controlled office environment with continual sitting & use of computer. Exposure to weather and temperature elements while performing job site checks. Company vehicle for appointments. Benefits We are proud to offer a robust benefits package to our team members, including: Competitive salary + uncapped commission Medical, dental, and vision insurance with multiple plan options Short- and Long-Term Disability Employer-paid Life Insurance with buy-up options Accident Care Critical Care 401(k) with Employer Match Generous Paid Time Off (PTO) Paid Holidays Team member recognition & reward programs Core Values At Apple Door, we base our actions on the following core values and request the same from all Team Members: T eamwork - we operate as a team and succeed together. G rit - we have the courage, strength, and character to persevere. S incerity - we are transparent and trustworthy. D evelopment - we strive for continuous improvement, both professionally and personally Third-Party Agency Notice GarageCo does not accept unsolicited resumes from external recruiters or agencies. We only work with approved partners engaged directly by our Talent Acquisition team for specific searches. Unsolicited submissions will not be eligible for placement fees. We are an (EOE) Equal Opportunity Employer. Requirements: PIcd81c53e675c-0188
About Us We are a leading wholesale supplier of oilfield, plumbing, water systems and industrial products serving contractors, operators, and businesses throughout the region. We're looking for a driven, dependable Branch Manager to lead our St. Elmo, IL location and ensure it runs smoothly, efficiently, and profitably. Position Summary The Branch Manager is responsible for the overall leadership, organization, and day-to-day operation of the branch. This role requires someone who can stay calm and decisive under pressure, keep the team organized and accountable, and deliver outstanding customer service - all while clearly communicating expectations and direction to staff. This is a hands-on leadership role for someone who thrives in a fast-paced industrial supply environment. Key Responsibilities Leadership & Team Management - Lead, motivate, and hold the branch team accountable; foster a positive, productive work environment built on trust and respect. Operational Organization - Oversee daily branch operations, inventory accuracy, scheduling, and workflow to ensure the branch runs efficiently and stays ahead of demand. Conduct weekly staff meeting and submit written reports to upper management. Performance Under Pressure - Make sound decisions quickly in a high-volume, deadline-driven environment without sacrificing quality or safety. Communication & Direction - Clearly communicate roles, responsibilities, and expectations to employees; provide consistent direction, feedback, and coaching to keep the team aligned on a daily basis. Customer Service - Set the standard for customer service excellence; build and maintain strong relationships with contractors, vendors, and walk-in customers. Sales & Profitability - Drive branch sales performance, manage budgets, and identify opportunities for growth within the local market. Inventory & Vendor Management - Maintain proper stock levels, coordinate with purchasing department to support branch needs. Safety & Compliance - Ensure the branch operates in compliance with company policies and all applicable safety regulations. Maintain a Professional Environment -Ensure that the store always looks clean and inviting to customers. Qualifications Proven experience in a management or supervisory role, preferably in wholesale distribution, oilfield supply, plumbing, or industrial products. Strong leadership skills with a track record of building and managing effective teams. Excellent organizational skills with the ability to manage multiple priorities at once. Demonstrated ability to perform and lead effectively in high-stress, fast-paced conditions. Strong verbal and written communication skills, with the ability to clearly direct and develop employees. Customer-first mindset with strong interpersonal and problem-solving skills. Working knowledge of oilfield, plumbing, or industrial supply products is a plus. Basic proficiency with inventory and point-of-sale systems. Valid driver's license and ability to pass a background check/drug screening. What We Offer Job Type: Full-time Base Pay plus commission Benefits: 401(k) Medical/Vision/Dental Company Paid Life Insurance Paid time off Holiday Pay Wellness Program Schedule: Day shift Monday to Friday Weekends as needed Compensation details: 0 Yearly Salary PI44566be5-
07/14/2026
Full time
About Us We are a leading wholesale supplier of oilfield, plumbing, water systems and industrial products serving contractors, operators, and businesses throughout the region. We're looking for a driven, dependable Branch Manager to lead our St. Elmo, IL location and ensure it runs smoothly, efficiently, and profitably. Position Summary The Branch Manager is responsible for the overall leadership, organization, and day-to-day operation of the branch. This role requires someone who can stay calm and decisive under pressure, keep the team organized and accountable, and deliver outstanding customer service - all while clearly communicating expectations and direction to staff. This is a hands-on leadership role for someone who thrives in a fast-paced industrial supply environment. Key Responsibilities Leadership & Team Management - Lead, motivate, and hold the branch team accountable; foster a positive, productive work environment built on trust and respect. Operational Organization - Oversee daily branch operations, inventory accuracy, scheduling, and workflow to ensure the branch runs efficiently and stays ahead of demand. Conduct weekly staff meeting and submit written reports to upper management. Performance Under Pressure - Make sound decisions quickly in a high-volume, deadline-driven environment without sacrificing quality or safety. Communication & Direction - Clearly communicate roles, responsibilities, and expectations to employees; provide consistent direction, feedback, and coaching to keep the team aligned on a daily basis. Customer Service - Set the standard for customer service excellence; build and maintain strong relationships with contractors, vendors, and walk-in customers. Sales & Profitability - Drive branch sales performance, manage budgets, and identify opportunities for growth within the local market. Inventory & Vendor Management - Maintain proper stock levels, coordinate with purchasing department to support branch needs. Safety & Compliance - Ensure the branch operates in compliance with company policies and all applicable safety regulations. Maintain a Professional Environment -Ensure that the store always looks clean and inviting to customers. Qualifications Proven experience in a management or supervisory role, preferably in wholesale distribution, oilfield supply, plumbing, or industrial products. Strong leadership skills with a track record of building and managing effective teams. Excellent organizational skills with the ability to manage multiple priorities at once. Demonstrated ability to perform and lead effectively in high-stress, fast-paced conditions. Strong verbal and written communication skills, with the ability to clearly direct and develop employees. Customer-first mindset with strong interpersonal and problem-solving skills. Working knowledge of oilfield, plumbing, or industrial supply products is a plus. Basic proficiency with inventory and point-of-sale systems. Valid driver's license and ability to pass a background check/drug screening. What We Offer Job Type: Full-time Base Pay plus commission Benefits: 401(k) Medical/Vision/Dental Company Paid Life Insurance Paid time off Holiday Pay Wellness Program Schedule: Day shift Monday to Friday Weekends as needed Compensation details: 0 Yearly Salary PI44566be5-
Sr. Distinguished Applied Researcher Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. This is an individual contributor (IC) role driving strategic direction through collaboration with Applied Science, Engineering and Product leaders across Capital One. As a well-respected IC leader, you will guide and mentor a team of applied scientists and their managers without being a direct people leader. You will be expected to be an external leader representing Capital One in the research community, collaborating with prominent faculty members in the relevant AI research community. In this role, you will: Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. Leverage a broad stack of technologies - Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more - to reveal the insights hidden within huge volumes of numeric and textual data. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate : You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it's about making the right decision for our customers. Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea. A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond. Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. Has a deep understanding of the foundations of AI methodologies. Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. Experience in delivering libraries, platform level code or solution level code to existing products. A professional with a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Key Responsibilities: Partner with a cross-functional team of scientists, machine learning engineers, software engineers, and product managers to deliver AI-powered platforms and solutions that change how customers interact with their money. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Leverage a broad stack of technologies - Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more - to reveal the insights hidden within huge volumes of numeric and textual data. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. Basic Qualifications: PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 6 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 8 years of experience in Applied Research Preferred Qualifications: PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields LLM PhD focus on NLP or Masters with 10 years of industrial NLP research experience Core contributor to team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) Numerous publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) Has worked on an LLM (open source or commercial) that is currently available for use Demonstrated ability to guide the technical direction of a large-scale model training team Experience working with 500+ node clusters of GPUs Has worked on LLM scaled to 70B parameters and 1T+ tokens Experience with common training optimization frameworks (deep speed, nemo) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $311,900 - $356,000 for Sr. Distinguished Applied Researcher Cambridge, MA: $343,100 - $391,600 for Sr. Distinguished Applied Researcher McLean, VA: $343,100 - $391,600 for Sr. Distinguished Applied Researcher New York, NY: $374,300 - $427,200 for Sr. Distinguished Applied Researcher San Francisco, CA: $374,300 - $427,200 for Sr. Distinguished Applied Researcher Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
07/14/2026
Full time
Sr. Distinguished Applied Researcher Overview: At Capital One, we are creating trustworthy and reliable AI systems, changing banking for good. For years, Capital One has been leading the industry in using machine learning to create real-time, intelligent, automated customer experiences. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to building world-class applied science and engineering teams and continue our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The AI Foundations team is at the center of bringing our vision for AI at Capital One to life. Our work touches every aspect of the research life cycle, from partnering with Academia to building production systems. We work with product, technology and business leaders to apply the state of the art in AI to our business. This is an individual contributor (IC) role driving strategic direction through collaboration with Applied Science, Engineering and Product leaders across Capital One. As a well-respected IC leader, you will guide and mentor a team of applied scientists and their managers without being a direct people leader. You will be expected to be an external leader representing Capital One in the research community, collaborating with prominent faculty members in the relevant AI research community. In this role, you will: Partner with a cross-functional team of data scientists, software engineers, machine learning engineers and product managers to deliver AI-powered products that change how customers interact with their money. Leverage a broad stack of technologies - Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more - to reveal the insights hidden within huge volumes of numeric and textual data. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. The Ideal Candidate : You love the process of analyzing and creating, but also share our passion to do the right thing. You know at the end of the day it's about making the right decision for our customers. Innovative. You continually research and evaluate emerging technologies. You stay current on published state-of-the-art methods, technologies, and applications and seek out opportunities to apply them. Creative. You thrive on bringing definition to big, undefined problems. You love asking questions and pushing hard to find answers. You're not afraid to share a new idea. A leader. You challenge conventional thinking and work with stakeholders to identify and improve the status quo. You're passionate about talent development for your own team and beyond. Technical. You're comfortable with open-source languages and are passionate about developing further. You have hands-on experience developing AI foundation models and solutions using open-source tools and cloud computing platforms. Has a deep understanding of the foundations of AI methodologies. Experience building large deep learning models, whether on language, images, events, or graphs, as well as expertise in one or more of the following: training optimization, self-supervised learning, robustness, explainability, RLHF. An engineering mindset as shown by a track record of delivering models at scale both in terms of training data and inference volumes. Experience in delivering libraries, platform level code or solution level code to existing products. A professional with a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects. Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects. Key Responsibilities: Partner with a cross-functional team of scientists, machine learning engineers, software engineers, and product managers to deliver AI-powered platforms and solutions that change how customers interact with their money. Build AI foundation models through all phases of development, from design through training, evaluation, validation, and implementation. Engage in high impact applied research to take the latest AI developments and push them into the next generation of customer experiences. Leverage a broad stack of technologies - Pytorch, AWS Ultraclusters, Huggingface, Lightning, VectorDBs, and more - to reveal the insights hidden within huge volumes of numeric and textual data. Flex your interpersonal skills to translate the complexity of your work into tangible business goals. Basic Qualifications: PhD in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 6 years of experience in Applied Research or M.S. in Electrical Engineering, Computer Engineering, Computer Science, AI, Mathematics, or related fields plus 8 years of experience in Applied Research Preferred Qualifications: PhD in Computer Science, Machine Learning, Computer Engineering, Applied Mathematics, Electrical Engineering or related fields LLM PhD focus on NLP or Masters with 10 years of industrial NLP research experience Core contributor to team that has trained a large language model from scratch (10B + parameters, 500B+ tokens) Numerous publications at ACL, NAACL and EMNLP, Neurips, ICML or ICLR on topics related to the pre-training of large language models (e.g. technical reports of pre-trained LLMs, SSL techniques, model pre-training optimization) Has worked on an LLM (open source or commercial) that is currently available for use Demonstrated ability to guide the technical direction of a large-scale model training team Experience working with 500+ node clusters of GPUs Has worked on LLM scaled to 70B parameters and 1T+ tokens Experience with common training optimization frameworks (deep speed, nemo) Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $311,900 - $356,000 for Sr. Distinguished Applied Researcher Cambridge, MA: $343,100 - $391,600 for Sr. Distinguished Applied Researcher McLean, VA: $343,100 - $391,600 for Sr. Distinguished Applied Researcher New York, NY: $374,300 - $427,200 for Sr. Distinguished Applied Researcher San Francisco, CA: $374,300 - $427,200 for Sr. Distinguished Applied Researcher Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1- or via email at . click apply for full job details
