Job Description The Transition Specialist Representative leads the Paycom implementation by partnering with Outside Sales Reps, Client Relations Representatives (CRR), Paycom Specialists (PSD), and New Client Setup (NCS) Specialists to ensure a successful implementation by guiding our clients to 100% usage and adoption of the Paycom solution. The TSR serves as the primary implementation leader responsible for owning the client implementation experience from kickoff through successful transition to long-term care, ensuring implementation strategy, execution, client adoption, first payroll readiness, and successful implementation outcomes are achieved.RESPONSIBILITIESWorkload & Project Management:- Utilize a defined implementation plan for all customers, including the goal of complete system utilization according to the Paycom Strategy through full product adoption, employe usage, automated decisioning and any other strategy put forth to differentiate Paycom's offering in the marketplace.- Successfully implements newly released products with all clients.- Holds clients accountable to deadlines and drives projects to a successful and timely completion while achieving position metrics and customer satisfaction.- Processes standard to complex payrolls under limited supervision & coordinates payroll processing timelines with all clients to ensure payroll is submitted in accordance to Paycom submission deadlines- Holds internal and external partners accountable to project objectives and timelines- Provides technical and functional support to all internal and external parties with a Paycom Project Plan to collect outstanding data for each client(s) and ensure all deadlines are met- Works with client(s) to map their current process, understand client pain points and identify areas of improvement to maximize efficiencies through use of the Paycom solution and best practices- Coordinates with client(s) to collect setup documentation of all applicable HCM products- Ensures all open implementation tasks are completed, client(s) acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teams (PSD/CRR)- Own and drive the client implementation experience from kickoff through successful transition to long-term care.- Serve as the primary implementation leader and strategic partner for clients throughout the implementation lifecycle.- Maintain ownership of the overall client experience throughout implementation, proactively driving communication, momentum, issue resolution, and client confidence.- Accountable for implementation success, client adoption, timeline execution, first payroll readiness, and seamless transition to long-term service.- Lead and execute implementation configuration, product setup, client training, adoption strategy, and implementation planning activities.- Serve as the central point of accountability for implementation execution and coordination across internal and external stakeholders.Risk Management- Diagnoses, researches and resolves customer concerns and requests- Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures- Submits all sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards- Proactively anticipates client(s) needs and assesses risk- Keeps management informed of any significant client problemsTraining & Mentoring:- Utilizes the Paycom Project Plan to record setup and trainings for all HCM products per client(s)- Promotes the use of Paycom HCM products through training on site or via web meeting- Ensures all trainings have client acceptance and meet all Paycom standardsChange Management- Actively drives the company vision through the utilization of the Paycom solution- Easily adapts to internal process changes and stays up to date on product developments- Completes Paycom product training to stay abreast of new releases and functionality in order to successfully advise and direct clients on best practices to platform optimization- Holds internal and external partners accountable to project objectives and timelines- Demonstrates initiative by constantly looking for and recommending ways to improve the TSR role- Guide clients through organizational and operational change associated with implementation, ensuring confidence, engagement, and successful adoption- Drive implementation momentum and proactively identify risks, blockers, and opportunities for improvement throughout the implementation lifecycle.Communication & Leadership:- Acts as the single-threaded owner responsible for driving implementation execution, communication, and alignment across all stakeholders.- Leads client conversations with confidence, professionalism, and strategic business acumen.- Monitors all communication channels including but not limited to e-mail and telephone notifications providing prompt responses- Answers standard to complex questions under limited supervision- Communicates the importance of data validation and first payroll preparation requirements to all clients to ensure perfect first payrolls- Ensures documentation of client processes and account notes are logged timely within Paycom Client Intelligence (PCI)- Ensures proper meeting etiquette by paying attention to the correct posture, inflection, courtesy, tone, understandability and rate of speech- Communicates effectively with clients and colleagues to establish cordial/effective working relationships- Tactfully communicates critical feedback to clients, colleagues and manager- Assumes responsibility for establishing and maintaining effective communication and coordination with Paycom personnel and management- Attends and leads meetings as required (on site and/or web meeting) - Maintains a positive attitude with all Paycom personnel and management- Adheres to all policies of Paycom including those outlined in the Paycom Employee Handbook- Communicates agendas and recaps for all meetings and trainingsTravel: - Up to 100% travel - may include overnight on all avenues of transportation (plane, train and/or automobile)- Required to attend in person New Hire, Regional and Department trainingEducation/Certification:- Bachelor's degreeExperience:- At least 1 year of applicable experience in a customer-facing role PREFERRED QUALIFICATIONSEducation/Certification:- Certifications such as Six Sigma (White Belt, Green Belt), CAPM, CSM, PMP, MBA or comparable programSkills/Abilities:- Ability to work as part of a cross-functional team- Ability to perform job duties with moderate supervision- Oral and written communication skills- Public speaking/presentation skills with both small and large formats (50+ attendees) - Ability to build trust and collaborative relationships- Consistently and effectively executes client meetings with business acumen- Intermediate knowledge of the industry, product and processes- Intermediate computer skills in Excel, MS Office Suite, Outlook and Web-based Platforms- Detail oriented and consistently delivers high quality results- Intermediate project management and planning skills- Interpersonal skills- Maintains professional appearance and calm demeanor- Ability to prioritize objectives- Excellent time management skills- Intermediate problem solving and conflict resolution skills- Organizational skills- Takes initiative to learn about a variety of client industries and expands knowledge base- Able to operate in de-escalation and key decision-making scenarios with guidance from direct supervisor- Takes initiative to seek personal and professional development opportunitiesCompetencies:- Strategy, Change Management, Continuous Improvement, Risk Management, Influence, Training & Mentoring, Business Acumen, Communication, Problem Solving, Workload & Project Management, Technology CompetencePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, type, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.WORK ENVIRONMENT AND ENVIRONMENTAL CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.No hazardous or significantly unpleasant conditions. (Such as in a typical office). The noise level in the work environment is usually moderate. BENEFITS: QUALIFICATIONS: Bachelor's Degree, Experienced, Full Time
07/26/2026
Full time
Job Description The Transition Specialist Representative leads the Paycom implementation by partnering with Outside Sales Reps, Client Relations Representatives (CRR), Paycom Specialists (PSD), and New Client Setup (NCS) Specialists to ensure a successful implementation by guiding our clients to 100% usage and adoption of the Paycom solution. The TSR serves as the primary implementation leader responsible for owning the client implementation experience from kickoff through successful transition to long-term care, ensuring implementation strategy, execution, client adoption, first payroll readiness, and successful implementation outcomes are achieved.RESPONSIBILITIESWorkload & Project Management:- Utilize a defined implementation plan for all customers, including the goal of complete system utilization according to the Paycom Strategy through full product adoption, employe usage, automated decisioning and any other strategy put forth to differentiate Paycom's offering in the marketplace.- Successfully implements newly released products with all clients.- Holds clients accountable to deadlines and drives projects to a successful and timely completion while achieving position metrics and customer satisfaction.- Processes standard to complex payrolls under limited supervision & coordinates payroll processing timelines with all clients to ensure payroll is submitted in accordance to Paycom submission deadlines- Holds internal and external partners accountable to project objectives and timelines- Provides technical and functional support to all internal and external parties with a Paycom Project Plan to collect outstanding data for each client(s) and ensure all deadlines are met- Works with client(s) to map their current process, understand client pain points and identify areas of improvement to maximize efficiencies through use of the Paycom solution and best practices- Coordinates with client(s) to collect setup documentation of all applicable HCM products- Ensures all open implementation tasks are completed, client(s) acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teams (PSD/CRR)- Own and drive the client implementation experience from kickoff through successful transition to long-term care.- Serve as the primary implementation leader and strategic partner for clients throughout the implementation lifecycle.- Maintain ownership of the overall client experience throughout implementation, proactively driving communication, momentum, issue resolution, and client confidence.- Accountable for implementation success, client adoption, timeline execution, first payroll readiness, and seamless transition to long-term service.- Lead and execute implementation configuration, product setup, client training, adoption strategy, and implementation planning activities.- Serve as the central point of accountability for implementation execution and coordination across internal and external stakeholders.Risk Management- Diagnoses, researches and resolves customer concerns and requests- Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures- Submits all sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards- Proactively anticipates client(s) needs and assesses risk- Keeps management informed of any significant client problemsTraining & Mentoring:- Utilizes the Paycom Project Plan to record setup and trainings for all HCM products per client(s)- Promotes the use of Paycom HCM products through training on site or via web meeting- Ensures all trainings have client acceptance and meet all Paycom standardsChange Management- Actively drives the company vision through the utilization of the Paycom solution- Easily adapts to internal process changes and stays up to date on product developments- Completes Paycom product training to stay abreast of new releases and functionality in order to successfully advise and direct clients on best practices to platform optimization- Holds internal and external partners accountable to project objectives and timelines- Demonstrates initiative by constantly looking for and recommending ways to improve the TSR role- Guide clients through organizational and operational change associated with implementation, ensuring confidence, engagement, and successful adoption- Drive implementation momentum and proactively identify risks, blockers, and opportunities for improvement throughout the implementation lifecycle.Communication & Leadership:- Acts as the single-threaded owner responsible for driving implementation execution, communication, and alignment across all stakeholders.- Leads client conversations with confidence, professionalism, and strategic business acumen.- Monitors all communication channels including but not limited to e-mail and telephone notifications providing prompt responses- Answers standard to complex questions under limited supervision- Communicates the importance of data validation and first payroll preparation requirements to all clients to ensure perfect first payrolls- Ensures documentation of client processes and account notes are logged timely within Paycom Client Intelligence (PCI)- Ensures proper meeting etiquette by paying attention to the correct posture, inflection, courtesy, tone, understandability and rate of speech- Communicates effectively with clients and colleagues to establish cordial/effective working relationships- Tactfully communicates critical feedback to clients, colleagues and manager- Assumes responsibility for establishing and maintaining effective communication and coordination with Paycom personnel and management- Attends and leads meetings as required (on site and/or web meeting) - Maintains a positive attitude with all Paycom personnel and management- Adheres to all policies of Paycom including those outlined in the Paycom Employee Handbook- Communicates agendas and recaps for all meetings and trainingsTravel: - Up to 100% travel - may include overnight on all avenues of transportation (plane, train and/or automobile)- Required to attend in person New Hire, Regional and Department trainingEducation/Certification:- Bachelor's degreeExperience:- At least 1 year of applicable experience in a customer-facing role PREFERRED QUALIFICATIONSEducation/Certification:- Certifications such as Six Sigma (White Belt, Green Belt), CAPM, CSM, PMP, MBA or comparable programSkills/Abilities:- Ability to work as part of a cross-functional team- Ability to perform job duties with moderate supervision- Oral and written communication skills- Public speaking/presentation skills with both small and large formats (50+ attendees) - Ability to build trust and collaborative relationships- Consistently and effectively executes client meetings with business acumen- Intermediate knowledge of the industry, product and processes- Intermediate computer skills in Excel, MS Office Suite, Outlook and Web-based Platforms- Detail oriented and consistently delivers high quality results- Intermediate project management and planning skills- Interpersonal skills- Maintains professional appearance and calm demeanor- Ability to prioritize objectives- Excellent time management skills- Intermediate problem solving and conflict resolution skills- Organizational skills- Takes initiative to learn about a variety of client industries and expands knowledge base- Able to operate in de-escalation and key decision-making scenarios with guidance from direct supervisor- Takes initiative to seek personal and professional development opportunitiesCompetencies:- Strategy, Change Management, Continuous Improvement, Risk Management, Influence, Training & Mentoring, Business Acumen, Communication, Problem Solving, Workload & Project Management, Technology CompetencePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, type, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.WORK ENVIRONMENT AND ENVIRONMENTAL CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.No hazardous or significantly unpleasant conditions. (Such as in a typical office). The noise level in the work environment is usually moderate. BENEFITS: QUALIFICATIONS: Bachelor's Degree, Experienced, Full Time
Global Econimic Advantage Inc. DBA "Vegazva Group"
Rolling Meadows, Illinois
Position Overview We are seeking a motivated and results-driven Sales Associate (Outside Sales Representative) to expand our customer base within the manufacturing industry, including OEMs (Original Equipment Manufacturers), industrial manufacturers, equipment manufacturers, and small-to-medium-sized businesses (SMBs) throughout the Chicago Northwest Suburbs. This is a field-based sales role focused on identifying new opportunities, developing relationships with manufacturing decision-makers, and selling technology-driven solutions that improve customer operations. Location: Rolling Meadows, Illinois Territory: Within 25-50-mile radius of Rolling Meadows, IL Pay rate: $15/hr (Fixed) Incentives: $1000 to $2500 per client acquisition - subject to the variable of product sold. Transportation: Company car provided for sales calls.
07/26/2026
Full time
Position Overview We are seeking a motivated and results-driven Sales Associate (Outside Sales Representative) to expand our customer base within the manufacturing industry, including OEMs (Original Equipment Manufacturers), industrial manufacturers, equipment manufacturers, and small-to-medium-sized businesses (SMBs) throughout the Chicago Northwest Suburbs. This is a field-based sales role focused on identifying new opportunities, developing relationships with manufacturing decision-makers, and selling technology-driven solutions that improve customer operations. Location: Rolling Meadows, Illinois Territory: Within 25-50-mile radius of Rolling Meadows, IL Pay rate: $15/hr (Fixed) Incentives: $1000 to $2500 per client acquisition - subject to the variable of product sold. Transportation: Company car provided for sales calls.
Hill Manufacturing Company, Inc.
Fort Lauderdale, Florida
Opportunities Work for a Manufacturer and leader in the Maintenance Chemical Industry Management Opportunities We Offer Base salary during training and then offer an increased earning potential with several pay options Sales Training Weekly Gas Allowance and Gas Bonuses Health and Dental Benefits Paid Vacation 401(k)
07/26/2026
Full time
Opportunities Work for a Manufacturer and leader in the Maintenance Chemical Industry Management Opportunities We Offer Base salary during training and then offer an increased earning potential with several pay options Sales Training Weekly Gas Allowance and Gas Bonuses Health and Dental Benefits Paid Vacation 401(k)
Job description: Outside Sales Representative - Commercial Overhead Doors & Dock Equipment Position Overview We are seeking a motivated and customer-focused Outside Sales Representative to join our growing team in the commercial overhead door and loading dock industry. This role is responsible for developing new business opportunities, servicing existing accounts, generating proposals, and closing sales for overhead doors, loading dock equipment, service agreements, repairs, and related facility solutions. The ideal candidate will be a relationship-driven sales professional who enjoys working directly with facility managers, property managers, contractors, warehouse operators, and industrial customers to solve operational challenges and improve facility performance.
07/26/2026
Full time
Job description: Outside Sales Representative - Commercial Overhead Doors & Dock Equipment Position Overview We are seeking a motivated and customer-focused Outside Sales Representative to join our growing team in the commercial overhead door and loading dock industry. This role is responsible for developing new business opportunities, servicing existing accounts, generating proposals, and closing sales for overhead doors, loading dock equipment, service agreements, repairs, and related facility solutions. The ideal candidate will be a relationship-driven sales professional who enjoys working directly with facility managers, property managers, contractors, warehouse operators, and industrial customers to solve operational challenges and improve facility performance.
Outside Sales Representative - Field Sales (Home Services) Cut Rates Lawn Care LLC - Wichita, KS Full-Time $600/week base + uncapped commission W2 Employee About the Role This is a true outside sales position focused on generating and closing your own opportunities in the field. You will be prospecting in person, walking properties, knocking doors, and building a pipeline through direct outreach. This is not an inbound or order-taking role. A typical day includes identifying target neighborhoods or commercial properties, initiating conversations with decision-makers, evaluating property needs, and recommending lawn care, pest control, and landscape services. Success in this role comes from consistency, confidence in face-to-face selling, and the ability to handle rejection without slowing down. This position is best suited for someone who has already worked in door-to-door sales or field-based sales environments and understands what it takes to build momentum without relying on pre-set appointments.
07/26/2026
Full time
Outside Sales Representative - Field Sales (Home Services) Cut Rates Lawn Care LLC - Wichita, KS Full-Time $600/week base + uncapped commission W2 Employee About the Role This is a true outside sales position focused on generating and closing your own opportunities in the field. You will be prospecting in person, walking properties, knocking doors, and building a pipeline through direct outreach. This is not an inbound or order-taking role. A typical day includes identifying target neighborhoods or commercial properties, initiating conversations with decision-makers, evaluating property needs, and recommending lawn care, pest control, and landscape services. Success in this role comes from consistency, confidence in face-to-face selling, and the ability to handle rejection without slowing down. This position is best suited for someone who has already worked in door-to-door sales or field-based sales environments and understands what it takes to build momentum without relying on pre-set appointments.
Hill Manufacturing Company, Inc.
Panama City, Florida
Pay: $40,000 (plus commissions) Potential first year to make $50,000-60,000 Opportunities Work for a Manufacturer and leader in the Maintenance Chemical Industry Management Opportunities We Offer Base salary during training and then offer an increased earning potential with several pay options Sales Training Weekly Gas Allowance and Gas Bonuses Health and Dental Benefits Paid Vacation 401(k)
07/26/2026
Full time
Pay: $40,000 (plus commissions) Potential first year to make $50,000-60,000 Opportunities Work for a Manufacturer and leader in the Maintenance Chemical Industry Management Opportunities We Offer Base salary during training and then offer an increased earning potential with several pay options Sales Training Weekly Gas Allowance and Gas Bonuses Health and Dental Benefits Paid Vacation 401(k)
Roto-Rooter is currently seeking Field Sales Representatives for our Water Restoration department. Ideal candidates will actively pursue sales opportunities and qualified leads provided by field service technicians and call centers. If you have previous experience in outside sales and aspire to succeed in a leading company, we encourage you to apply! This opportunity provides: Unlimited earnings with an average of $80,000-$120,000 per year PLUS mileage reimbursement! This position has a weekly base pay plus commission. All leads provided, no cold calls. Flexible work schedules Top industry benefits.
07/26/2026
Full time
Roto-Rooter is currently seeking Field Sales Representatives for our Water Restoration department. Ideal candidates will actively pursue sales opportunities and qualified leads provided by field service technicians and call centers. If you have previous experience in outside sales and aspire to succeed in a leading company, we encourage you to apply! This opportunity provides: Unlimited earnings with an average of $80,000-$120,000 per year PLUS mileage reimbursement! This position has a weekly base pay plus commission. All leads provided, no cold calls. Flexible work schedules Top industry benefits.
Community Choice Financial Family of Brands
Lanett, Alabama
Job Description Your Opportunity: Assistant Store Manager TitleMax Lanett, AL As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $16.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Ski lls Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at -careers The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
07/25/2026
Full time
Job Description Your Opportunity: Assistant Store Manager TitleMax Lanett, AL As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $16.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Ski lls Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at -careers The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Description: Join a 90-Year-Old, Family-Owned Company with an Uncapped Earning Opportunity Norfolk Hardware & Home Center, part of The Norfolk Companies, is looking for a motivated Outside Sales Representative to grow our Pro accounts with contractors, builders, property managers, and other construction professionals across the Greater Boston area. As part of a vertically integrated company - with our own manufacturing (Rosario Cabinets) and installation (Norfolk Multi-Family) divisions - you'll be selling with the backing of a business that's been trusted in this market since 1934. If you have experience in lumber, building materials, hardware, windows, or doors - or strong outside sales experience in an adjacent trade - and want uncapped commission on a growing territory, we'd love to talk. What You'll Do Develop and grow relationships with contractors, builders, and Pro customers Prospect new business opportunities and generate leads Manage and grow existing customer accounts Follow up on bids, quotes, and upcoming projects Meet with customers at job sites, offices, and networking events Collaborate with our estimating, operations, and sales teams Meet and exceed sales and margin goals Stay informed on industry trends, products, and market opportunities Requirements: 4+ years of sales experience in the lumber, building materials, hardware, or construction industry Experience with Bistrack, 2020, or similar sales/estimating software Proven success in business development and account management Strong customer service, communication, and relationship-building skills Experience using Microsoft Office (Excel, Outlook, Word) Ability to travel to customer locations and job sites Strong organizational and time-management skills Self-motivated, goal-oriented, and comfortable working independently Ability to manage multiple projects and deadlines Has reliable transportation and a valid driver's license with a clean driving record Why Join Us? Competitive compensation with commission potential. Establish a customer base and growth opportunities. Full-time role with a respected local company. Supportive, collaborative team environment. Career growth within a growing organization. If you're passionate about sales, enjoy building relationships, and want to make an impact in the construction and building materials industry, we'd love to hear from you. Apply today and help build the future with Norfolk Hardware & Home Center! PM19 Compensation details: 0 Yearly Salary PI502b29b8aad4-3472
07/25/2026
Full time
Description: Join a 90-Year-Old, Family-Owned Company with an Uncapped Earning Opportunity Norfolk Hardware & Home Center, part of The Norfolk Companies, is looking for a motivated Outside Sales Representative to grow our Pro accounts with contractors, builders, property managers, and other construction professionals across the Greater Boston area. As part of a vertically integrated company - with our own manufacturing (Rosario Cabinets) and installation (Norfolk Multi-Family) divisions - you'll be selling with the backing of a business that's been trusted in this market since 1934. If you have experience in lumber, building materials, hardware, windows, or doors - or strong outside sales experience in an adjacent trade - and want uncapped commission on a growing territory, we'd love to talk. What You'll Do Develop and grow relationships with contractors, builders, and Pro customers Prospect new business opportunities and generate leads Manage and grow existing customer accounts Follow up on bids, quotes, and upcoming projects Meet with customers at job sites, offices, and networking events Collaborate with our estimating, operations, and sales teams Meet and exceed sales and margin goals Stay informed on industry trends, products, and market opportunities Requirements: 4+ years of sales experience in the lumber, building materials, hardware, or construction industry Experience with Bistrack, 2020, or similar sales/estimating software Proven success in business development and account management Strong customer service, communication, and relationship-building skills Experience using Microsoft Office (Excel, Outlook, Word) Ability to travel to customer locations and job sites Strong organizational and time-management skills Self-motivated, goal-oriented, and comfortable working independently Ability to manage multiple projects and deadlines Has reliable transportation and a valid driver's license with a clean driving record Why Join Us? Competitive compensation with commission potential. Establish a customer base and growth opportunities. Full-time role with a respected local company. Supportive, collaborative team environment. Career growth within a growing organization. If you're passionate about sales, enjoy building relationships, and want to make an impact in the construction and building materials industry, we'd love to hear from you. Apply today and help build the future with Norfolk Hardware & Home Center! PM19 Compensation details: 0 Yearly Salary PI502b29b8aad4-3472
Melbourne, Florida Outside Sales Representative Uline, a name millions of businesses across North America know and trust, is looking for an experienced Outside Sales Representative to build our growing Melbourne, Florida market. Your role on our Sales team is to help businesses from every industry discover quality products with speed and service you'll be proud to deliver. Why Sales at Uline? "CEO" of Your Territory - Identify growth opportunities within your markets. Meet with existing customers on-site and build relationships. Be a Part of a Winning Team - Join our Orlando, FL sales team for comradery, training, and department meetings via regular trips to the office. Learn from the Best - Receive 4 weeks of Uline-specific sales training followed by a 12-week mentorship program and continuous career development. Position Responsibilities Manage and grow existing accounts as well as prospect for new business. Spend Monday planning and scheduling, on-site visits with customers Tuesday - Friday. Create effective solutions for customers using our 43,000 high quality products. Minimum Requirements Bachelor's degree. 5+ years previous sales experience preferred. Excellent written / verbal communication, problem-solving and presentation skills. Valid driver's license and great driving record. Benefits Great pay and bonus program. Additionally, there are sales goals, contests and top performer incentives. Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Paid holidays and generous paid time off. Internet, mobile phone allowance. Auto mileage reimbursement. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. EEO/AA Employer/Vet/Disabled
07/24/2026
Full time
Melbourne, Florida Outside Sales Representative Uline, a name millions of businesses across North America know and trust, is looking for an experienced Outside Sales Representative to build our growing Melbourne, Florida market. Your role on our Sales team is to help businesses from every industry discover quality products with speed and service you'll be proud to deliver. Why Sales at Uline? "CEO" of Your Territory - Identify growth opportunities within your markets. Meet with existing customers on-site and build relationships. Be a Part of a Winning Team - Join our Orlando, FL sales team for comradery, training, and department meetings via regular trips to the office. Learn from the Best - Receive 4 weeks of Uline-specific sales training followed by a 12-week mentorship program and continuous career development. Position Responsibilities Manage and grow existing accounts as well as prospect for new business. Spend Monday planning and scheduling, on-site visits with customers Tuesday - Friday. Create effective solutions for customers using our 43,000 high quality products. Minimum Requirements Bachelor's degree. 5+ years previous sales experience preferred. Excellent written / verbal communication, problem-solving and presentation skills. Valid driver's license and great driving record. Benefits Great pay and bonus program. Additionally, there are sales goals, contests and top performer incentives. Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Paid holidays and generous paid time off. Internet, mobile phone allowance. Auto mileage reimbursement. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations and 17 sales offices. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. EEO/AA Employer/Vet/Disabled
Customer Service Representative -Healthcare General information Job Posting Title: Customer Service Representative -Healthcare Date: Wednesday, July 22, 2026 City: Chester State: VA Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus potential bonus opportunities Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Work/Life Balance Support: Flexible schedules that meet your lifestyle! Competitive Compensation: $15.82/hr. + 10% shift differential for evening shifts Potential bonus opportunities may be available, subject to eligibility requirements Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Future Planning: 401k with company match Career Growth: A supportive environment with career development and promotional opportunities Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.82 Maximum Salary: $15.82
07/24/2026
Full time
Customer Service Representative -Healthcare General information Job Posting Title: Customer Service Representative -Healthcare Date: Wednesday, July 22, 2026 City: Chester State: VA Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus potential bonus opportunities Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Work/Life Balance Support: Flexible schedules that meet your lifestyle! Competitive Compensation: $15.82/hr. + 10% shift differential for evening shifts Potential bonus opportunities may be available, subject to eligibility requirements Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Future Planning: 401k with company match Career Growth: A supportive environment with career development and promotional opportunities Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.82 Maximum Salary: $15.82
Customer Service Representative -Healthcare General information Job Posting Title: Customer Service Representative -Healthcare Date: Wednesday, July 22, 2026 City: Chester State: VA Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus potential bonus opportunities Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Work/Life Balance Support: Flexible schedules that meet your lifestyle! Competitive Compensation: $15.82/hr. + 10% shift differential for evening shifts Potential bonus opportunities may be available, subject to eligibility requirements Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Future Planning: 401k with company match Career Growth: A supportive environment with career development and promotional opportunities Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.82 Maximum Salary: $15.82
07/24/2026
Full time
Customer Service Representative -Healthcare General information Job Posting Title: Customer Service Representative -Healthcare Date: Wednesday, July 22, 2026 City: Chester State: VA Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus potential bonus opportunities Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Work/Life Balance Support: Flexible schedules that meet your lifestyle! Competitive Compensation: $15.82/hr. + 10% shift differential for evening shifts Potential bonus opportunities may be available, subject to eligibility requirements Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Future Planning: 401k with company match Career Growth: A supportive environment with career development and promotional opportunities Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.82 Maximum Salary: $15.82
Customer Service Representative -Healthcare General information Job Posting Title: Customer Service Representative -Healthcare Date: Wednesday, July 22, 2026 City: Chester State: VA Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus potential bonus opportunities Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Work/Life Balance Support: Flexible schedules that meet your lifestyle! Competitive Compensation: $15.82/hr. + 10% shift differential for evening shifts Potential bonus opportunities may be available, subject to eligibility requirements Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Future Planning: 401k with company match Career Growth: A supportive environment with career development and promotional opportunities Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.82 Maximum Salary: $15.82
07/24/2026
Full time
Customer Service Representative -Healthcare General information Job Posting Title: Customer Service Representative -Healthcare Date: Wednesday, July 22, 2026 City: Chester State: VA Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in Chester, VA Hourly Base Pay: $15.82/hr. plus potential bonus opportunities Schedule: Flexible Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 10 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 10 p.m. Helping America's Most Vulnerable Communities - Through Customer Care and Scheduling That Works For You! Maximus is currently seeking Customer Service Representatives (CSRs) to join our team. This position will assist consumers who need help maneuvering through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Work/Life Balance Support: Flexible schedules that meet your lifestyle! Competitive Compensation: $15.82/hr. + 10% shift differential for evening shifts Potential bonus opportunities may be available, subject to eligibility requirements Great Location & Workplace Perks: Enjoy various on-site food vendors, monthly employee engagement activities, and a short commute to multiple fast-food chains for added convenience Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays Future Planning: 401k with company match Career Growth: A supportive environment with career development and promotional opportunities Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs Meaningful Work with Impact: No cold calling, sales, or collection calls required! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.82 Maximum Salary: $15.82
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Tuesday, July 14, 2026 City: Lawrence State: KS Country: United States Working time: Full-time Description & Requirements Location: On-site in Lawrence, KS Starting Pay: $15.00/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; targeted start date, hours, and schedule will be discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.00/hr. base pay + 10% shift differential Potential bonus opportunities may be available, subject to eligibility requirements Comprehensive Insurance Coverage: Company-paid medical coverage Work/Life Balance Support: Flexible schedules that meet your lifestyle Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.00 Maximum Salary: $15.00
07/24/2026
Full time
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Tuesday, July 14, 2026 City: Lawrence State: KS Country: United States Working time: Full-time Description & Requirements Location: On-site in Lawrence, KS Starting Pay: $15.00/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; targeted start date, hours, and schedule will be discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.00/hr. base pay + 10% shift differential Potential bonus opportunities may be available, subject to eligibility requirements Comprehensive Insurance Coverage: Company-paid medical coverage Work/Life Balance Support: Flexible schedules that meet your lifestyle Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.00 Maximum Salary: $15.00
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $15.37 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable. Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you. In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.37/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs. Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.37 Maximum Salary: $15.37
07/24/2026
Full time
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $15.37 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable. Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you. In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.37/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs. Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.37 Maximum Salary: $15.37
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $15.37 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable. Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you. In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.37/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs. Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.37 Maximum Salary: $15.37
07/24/2026
Full time
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $15.37 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day by Delivering Customer Care to America's Most Vulnerable. Maximus is hiring Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're dependable, compassionate, and looking to grow your career, we want to hear from you. In this role, you'll be part of a team that supports people across the country as they access and understand healthcare programs. You'll receive paid, in-depth training to give you the tools and confidence to succeed from day one. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $15.37/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs. Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $15.37 Maximum Salary: $15.37
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, June 17, 2026 City: Phoenix State: AZ Country: United States Working time: Full-time Description & Requirements Location: On-site in Phoenix, AZ Starting Pay: $17.42/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly desirable with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $17.42/hr base pay + 10% shift differential Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $17.42 Maximum Salary: $17.42
07/24/2026
Full time
Customer Service Representative - Healthcare General information Job Posting Title: Customer Service Representative - Healthcare Date: Wednesday, June 17, 2026 City: Phoenix State: AZ Country: United States Working time: Full-time Description & Requirements Location: On-site in Phoenix, AZ Starting Pay: $17.42/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly desirable with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you passionate about helping others? Maximus is hiring Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $17.42/hr base pay + 10% shift differential Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be able to speak and read English clearly, professionally and fluently. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training later to complete your Tier I am training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $17.42 Maximum Salary: $17.42
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, June 17, 2026 City: Phoenix State: AZ Country: United States Working time: Full-time Description & Requirements Location: On-site in Phoenix, AZ Starting Pay: $19.16/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $19.16/hr. base pay + 10% shift differential Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Must be able to speak and read Spanish fluently Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $19.16 Maximum Salary: $19.16
07/24/2026
Full time
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, June 17, 2026 City: Phoenix State: AZ Country: United States Working time: Full-time Description & Requirements Location: On-site in Phoenix, AZ Starting Pay: $19.16/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $19.16/hr. base pay + 10% shift differential Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Must be able to speak and read Spanish fluently Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $19.16 Maximum Salary: $19.16
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $16.91 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine. In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $16.91/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $16.91 Maximum Salary: $16.91
07/24/2026
Full time
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $16.91 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine. In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $16.91/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $16.91 Maximum Salary: $16.91
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $16.91 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine. In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $16.91/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $16.91 Maximum Salary: $16.91
07/24/2026
Full time
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $16.91 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine. In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $16.91/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $16.91 Maximum Salary: $16.91