Are you ready to be part of something big? We're hiring for the Commercial Account Executive, Central Europe on our Sales Team! In this role, you'll engage with key decision-makers, forge impactful relationships with some of the world's most influential organizations, and directly contribute to the growth of Semrush. Why Semrush? We are a global leader in online marketing technology, meeting market demand with rapid scaling. Don't miss the chance to join our unstoppable momentum and make history with us! Some highlights of our success include: Semrush named a Leader in The Forrester Wave : Search Engine Optimization Solutions, Q3 2025 $400M+ Annual Recurring Revenue 118,000+ paying customers worldwide 1M+ freemium users Exceptional demand for our new Enterprise platform, with deals secured from global giants like P&G, Tesla, FedEx, Samsung, Amazon, and others. If you're looking for a role where your impact will be visible and meaningful, we'd love to hear from you. Tasks in the role Drive revenue growth by generating new business, upselling and cross-selling, and renewals Manage the sales cycle from prospecting to close. Comfortable with longer and more complex selling cycles with multiple stakeholders Dealing with Legal/Finance/IT requirements Manage and maintain a healthy pipeline of key customers and continuously find new opportunities for our customers and qualified prospects and opportunities Collaborate with Sales Development, Customer Success, and Marketing teams to develop and execute account plans Maintain strong relationships with existing customers, understanding their business needs and providing additional Solutions of the Company to optimize growth KPIs of high-volume calls, minutes, demos, and strategic focus on outreach and follow-up personalized cadences to strengthen customer relationships Identify and close cross-sell/up-sell opportunities using the Company suite of products Deliver a value-based selling experience to our customers based on automation and customer behavior Accurately forecast monthly/quarterly sales and retention achievement to management Contribute feedback to the larger Company organization by utilizing strong analytical thinking, presentation, and problem-solving skills Identify best practices to refine the company's lead generation playbook Travel is recommended but not necessary or required. What we're looking for Proven 3+ years of experience in Mid-Market, or Enterprise sales, SaaS sales, or a similar customer-facing role English and German language. Additional European languages would be a plus. A results-driven approach with a history of consistently exceeding targets Strong communication and relationship-building skills An understanding of digital marketing trends and SEO concepts, or sold into Marketing Persona's (preferred but not required) A self-starter mindset with the ability to work independently and as part of a team coming from outbound based organisations Not required, but a plus Experience selling to Mid-Market, or Enterprise accounts in industries such as retail, finance, SaaS, or marketing agencies ($250m + in annual revenues) Familiarity with CRM tools and data-driven selling strategies Enthusiasm for working in a fast paced, constantly evolving environment Alignment with our core values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, as because it's not worth wasting time on something you don't believe in; Constant Changes, because we are always looking to make things better; A bit about the team The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our One Semrush selling approach and world-class enablement programs , we equip our team with the tools, resources, and training needed to: Exceed sales goals Maximize earning potential Deliver meaningful results for our clients To learn more about our business and vision, explore the Semrush Analyst Day 2024 presentation from New York City. What's in it for you Flexible working hours Unlimited PTO Flexi Benefit for your hobby Employee Support Program Loss of family member financial aid Employee Resource Groups Meals, snacks, and drinks at the office Corporate events Teambuilding Training, courses, conferences A little more about our company Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing. We've been developing our product for 17 years and have been awarded G2's Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker. 10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,700 people around the world are working on its development. The Semrush team is constantly growing. Our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don't 100% match all requirements, don't be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Our new colleague, we are waiting for you!
07/25/2026
Full time
Are you ready to be part of something big? We're hiring for the Commercial Account Executive, Central Europe on our Sales Team! In this role, you'll engage with key decision-makers, forge impactful relationships with some of the world's most influential organizations, and directly contribute to the growth of Semrush. Why Semrush? We are a global leader in online marketing technology, meeting market demand with rapid scaling. Don't miss the chance to join our unstoppable momentum and make history with us! Some highlights of our success include: Semrush named a Leader in The Forrester Wave : Search Engine Optimization Solutions, Q3 2025 $400M+ Annual Recurring Revenue 118,000+ paying customers worldwide 1M+ freemium users Exceptional demand for our new Enterprise platform, with deals secured from global giants like P&G, Tesla, FedEx, Samsung, Amazon, and others. If you're looking for a role where your impact will be visible and meaningful, we'd love to hear from you. Tasks in the role Drive revenue growth by generating new business, upselling and cross-selling, and renewals Manage the sales cycle from prospecting to close. Comfortable with longer and more complex selling cycles with multiple stakeholders Dealing with Legal/Finance/IT requirements Manage and maintain a healthy pipeline of key customers and continuously find new opportunities for our customers and qualified prospects and opportunities Collaborate with Sales Development, Customer Success, and Marketing teams to develop and execute account plans Maintain strong relationships with existing customers, understanding their business needs and providing additional Solutions of the Company to optimize growth KPIs of high-volume calls, minutes, demos, and strategic focus on outreach and follow-up personalized cadences to strengthen customer relationships Identify and close cross-sell/up-sell opportunities using the Company suite of products Deliver a value-based selling experience to our customers based on automation and customer behavior Accurately forecast monthly/quarterly sales and retention achievement to management Contribute feedback to the larger Company organization by utilizing strong analytical thinking, presentation, and problem-solving skills Identify best practices to refine the company's lead generation playbook Travel is recommended but not necessary or required. What we're looking for Proven 3+ years of experience in Mid-Market, or Enterprise sales, SaaS sales, or a similar customer-facing role English and German language. Additional European languages would be a plus. A results-driven approach with a history of consistently exceeding targets Strong communication and relationship-building skills An understanding of digital marketing trends and SEO concepts, or sold into Marketing Persona's (preferred but not required) A self-starter mindset with the ability to work independently and as part of a team coming from outbound based organisations Not required, but a plus Experience selling to Mid-Market, or Enterprise accounts in industries such as retail, finance, SaaS, or marketing agencies ($250m + in annual revenues) Familiarity with CRM tools and data-driven selling strategies Enthusiasm for working in a fast paced, constantly evolving environment Alignment with our core values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, as because it's not worth wasting time on something you don't believe in; Constant Changes, because we are always looking to make things better; A bit about the team The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our One Semrush selling approach and world-class enablement programs , we equip our team with the tools, resources, and training needed to: Exceed sales goals Maximize earning potential Deliver meaningful results for our clients To learn more about our business and vision, explore the Semrush Analyst Day 2024 presentation from New York City. What's in it for you Flexible working hours Unlimited PTO Flexi Benefit for your hobby Employee Support Program Loss of family member financial aid Employee Resource Groups Meals, snacks, and drinks at the office Corporate events Teambuilding Training, courses, conferences A little more about our company Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing. We've been developing our product for 17 years and have been awarded G2's Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker. 10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,700 people around the world are working on its development. The Semrush team is constantly growing. Our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don't 100% match all requirements, don't be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Our new colleague, we are waiting for you!
Are you ready to be part of something big? We're hiring for the Commercial Account Executive, Central Europe on our Sales Team! In this role, you'll engage with key decision-makers, forge impactful relationships with some of the world's most influential organizations, and directly contribute to the growth of Semrush. Why Semrush? We are a global leader in online marketing technology, meeting market demand with rapid scaling. Don't miss the chance to join our unstoppable momentum and make history with us! Some highlights of our success include: Semrush named a Leader in The Forrester Wave : Search Engine Optimization Solutions, Q3 2025 $400M+ Annual Recurring Revenue 118,000+ paying customers worldwide 1M+ freemium users Exceptional demand for our new Enterprise platform, with deals secured from global giants like P&G, Tesla, FedEx, Samsung, Amazon, and others. If you're looking for a role where your impact will be visible and meaningful, we'd love to hear from you. Tasks in the role Drive revenue growth by generating new business, upselling and cross-selling, and renewals Manage the sales cycle from prospecting to close. Comfortable with longer and more complex selling cycles with multiple stakeholders Dealing with Legal/Finance/IT requirements Manage and maintain a healthy pipeline of key customers and continuously find new opportunities for our customers and qualified prospects and opportunities Collaborate with Sales Development, Customer Success, and Marketing teams to develop and execute account plans Maintain strong relationships with existing customers, understanding their business needs and providing additional Solutions of the Company to optimize growth KPIs of high-volume calls, minutes, demos, and strategic focus on outreach and follow-up personalized cadences to strengthen customer relationships Identify and close cross-sell/up-sell opportunities using the Company suite of products Deliver a value-based selling experience to our customers based on automation and customer behavior Accurately forecast monthly/quarterly sales and retention achievement to management Contribute feedback to the larger Company organization by utilizing strong analytical thinking, presentation, and problem-solving skills Identify best practices to refine the company's lead generation playbook Travel is recommended but not necessary or required. What we're looking for Proven 3+ years of experience in Mid-Market, or Enterprise sales, SaaS sales, or a similar customer-facing role English and German language. Additional European languages would be a plus. A results-driven approach with a history of consistently exceeding targets Strong communication and relationship-building skills An understanding of digital marketing trends and SEO concepts, or sold into Marketing Persona's (preferred but not required) A self-starter mindset with the ability to work independently and as part of a team coming from outbound based organisations Not required, but a plus Experience selling to Mid-Market, or Enterprise accounts in industries such as retail, finance, SaaS, or marketing agencies ($250m + in annual revenues) Familiarity with CRM tools and data-driven selling strategies Enthusiasm for working in a fast paced, constantly evolving environment Alignment with our core values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, as because it's not worth wasting time on something you don't believe in; Constant Changes, because we are always looking to make things better; A bit about the team The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our One Semrush selling approach and world-class enablement programs , we equip our team with the tools, resources, and training needed to: Exceed sales goals Maximize earning potential Deliver meaningful results for our clients To learn more about our business and vision, explore the Semrush Analyst Day 2024 presentation from New York City. What's in it for you Flexible working hours Unlimited PTO Flexi Benefit for your hobby Employee Support Program Loss of family member financial aid Employee Resource Groups Meals, snacks, and drinks at the office Corporate events Teambuilding Training, courses, conferences A little more about our company Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing. We've been developing our product for 17 years and have been awarded G2's Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker. 10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,700 people around the world are working on its development. The Semrush team is constantly growing. Our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don't 100% match all requirements, don't be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Our new colleague, we are waiting for you!
07/25/2026
Full time
Are you ready to be part of something big? We're hiring for the Commercial Account Executive, Central Europe on our Sales Team! In this role, you'll engage with key decision-makers, forge impactful relationships with some of the world's most influential organizations, and directly contribute to the growth of Semrush. Why Semrush? We are a global leader in online marketing technology, meeting market demand with rapid scaling. Don't miss the chance to join our unstoppable momentum and make history with us! Some highlights of our success include: Semrush named a Leader in The Forrester Wave : Search Engine Optimization Solutions, Q3 2025 $400M+ Annual Recurring Revenue 118,000+ paying customers worldwide 1M+ freemium users Exceptional demand for our new Enterprise platform, with deals secured from global giants like P&G, Tesla, FedEx, Samsung, Amazon, and others. If you're looking for a role where your impact will be visible and meaningful, we'd love to hear from you. Tasks in the role Drive revenue growth by generating new business, upselling and cross-selling, and renewals Manage the sales cycle from prospecting to close. Comfortable with longer and more complex selling cycles with multiple stakeholders Dealing with Legal/Finance/IT requirements Manage and maintain a healthy pipeline of key customers and continuously find new opportunities for our customers and qualified prospects and opportunities Collaborate with Sales Development, Customer Success, and Marketing teams to develop and execute account plans Maintain strong relationships with existing customers, understanding their business needs and providing additional Solutions of the Company to optimize growth KPIs of high-volume calls, minutes, demos, and strategic focus on outreach and follow-up personalized cadences to strengthen customer relationships Identify and close cross-sell/up-sell opportunities using the Company suite of products Deliver a value-based selling experience to our customers based on automation and customer behavior Accurately forecast monthly/quarterly sales and retention achievement to management Contribute feedback to the larger Company organization by utilizing strong analytical thinking, presentation, and problem-solving skills Identify best practices to refine the company's lead generation playbook Travel is recommended but not necessary or required. What we're looking for Proven 3+ years of experience in Mid-Market, or Enterprise sales, SaaS sales, or a similar customer-facing role English and German language. Additional European languages would be a plus. A results-driven approach with a history of consistently exceeding targets Strong communication and relationship-building skills An understanding of digital marketing trends and SEO concepts, or sold into Marketing Persona's (preferred but not required) A self-starter mindset with the ability to work independently and as part of a team coming from outbound based organisations Not required, but a plus Experience selling to Mid-Market, or Enterprise accounts in industries such as retail, finance, SaaS, or marketing agencies ($250m + in annual revenues) Familiarity with CRM tools and data-driven selling strategies Enthusiasm for working in a fast paced, constantly evolving environment Alignment with our core values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, as because it's not worth wasting time on something you don't believe in; Constant Changes, because we are always looking to make things better; A bit about the team The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our One Semrush selling approach and world-class enablement programs , we equip our team with the tools, resources, and training needed to: Exceed sales goals Maximize earning potential Deliver meaningful results for our clients To learn more about our business and vision, explore the Semrush Analyst Day 2024 presentation from New York City. What's in it for you Flexible working hours Unlimited PTO Flexi Benefit for your hobby Employee Support Program Loss of family member financial aid Employee Resource Groups Meals, snacks, and drinks at the office Corporate events Teambuilding Training, courses, conferences A little more about our company Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing. We've been developing our product for 17 years and have been awarded G2's Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker. 10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,700 people around the world are working on its development. The Semrush team is constantly growing. Our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don't 100% match all requirements, don't be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Our new colleague, we are waiting for you!
Are you ready to be part of something big? We're hiring for the Commercial Account Executive, Central Europe on our Sales Team! In this role, you'll engage with key decision-makers, forge impactful relationships with some of the world's most influential organizations, and directly contribute to the growth of Semrush. Why Semrush? We are a global leader in online marketing technology, meeting market demand with rapid scaling. Don't miss the chance to join our unstoppable momentum and make history with us! Some highlights of our success include: Semrush named a Leader in The Forrester Wave : Search Engine Optimization Solutions, Q3 2025 $400M+ Annual Recurring Revenue 118,000+ paying customers worldwide 1M+ freemium users Exceptional demand for our new Enterprise platform, with deals secured from global giants like P&G, Tesla, FedEx, Samsung, Amazon, and others. If you're looking for a role where your impact will be visible and meaningful, we'd love to hear from you. Tasks in the role Drive revenue growth by generating new business, upselling and cross-selling, and renewals Manage the sales cycle from prospecting to close. Comfortable with longer and more complex selling cycles with multiple stakeholders Dealing with Legal/Finance/IT requirements Manage and maintain a healthy pipeline of key customers and continuously find new opportunities for our customers and qualified prospects and opportunities Collaborate with Sales Development, Customer Success, and Marketing teams to develop and execute account plans Maintain strong relationships with existing customers, understanding their business needs and providing additional Solutions of the Company to optimize growth KPIs of high-volume calls, minutes, demos, and strategic focus on outreach and follow-up personalized cadences to strengthen customer relationships Identify and close cross-sell/up-sell opportunities using the Company suite of products Deliver a value-based selling experience to our customers based on automation and customer behavior Accurately forecast monthly/quarterly sales and retention achievement to management Contribute feedback to the larger Company organization by utilizing strong analytical thinking, presentation, and problem-solving skills Identify best practices to refine the company's lead generation playbook Travel is recommended but not necessary or required. What we're looking for Proven 3+ years of experience in Mid-Market, or Enterprise sales, SaaS sales, or a similar customer-facing role English and German language. Additional European languages would be a plus. A results-driven approach with a history of consistently exceeding targets Strong communication and relationship-building skills An understanding of digital marketing trends and SEO concepts, or sold into Marketing Persona's (preferred but not required) A self-starter mindset with the ability to work independently and as part of a team coming from outbound based organisations Not required, but a plus Experience selling to Mid-Market, or Enterprise accounts in industries such as retail, finance, SaaS, or marketing agencies ($250m + in annual revenues) Familiarity with CRM tools and data-driven selling strategies Enthusiasm for working in a fast paced, constantly evolving environment Alignment with our core values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, as because it's not worth wasting time on something you don't believe in; Constant Changes, because we are always looking to make things better; A bit about the team The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our One Semrush selling approach and world-class enablement programs , we equip our team with the tools, resources, and training needed to: Exceed sales goals Maximize earning potential Deliver meaningful results for our clients To learn more about our business and vision, explore the Semrush Analyst Day 2024 presentation from New York City. What's in it for you Flexible working hours Unlimited PTO Flexi Benefit for your hobby Employee Support Program Loss of family member financial aid Employee Resource Groups Meals, snacks, and drinks at the office Corporate events Teambuilding Training, courses, conferences A little more about our company Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing. We've been developing our product for 17 years and have been awarded G2's Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker. 10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,700 people around the world are working on its development. The Semrush team is constantly growing. Our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don't 100% match all requirements, don't be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Our new colleague, we are waiting for you!
07/25/2026
Full time
Are you ready to be part of something big? We're hiring for the Commercial Account Executive, Central Europe on our Sales Team! In this role, you'll engage with key decision-makers, forge impactful relationships with some of the world's most influential organizations, and directly contribute to the growth of Semrush. Why Semrush? We are a global leader in online marketing technology, meeting market demand with rapid scaling. Don't miss the chance to join our unstoppable momentum and make history with us! Some highlights of our success include: Semrush named a Leader in The Forrester Wave : Search Engine Optimization Solutions, Q3 2025 $400M+ Annual Recurring Revenue 118,000+ paying customers worldwide 1M+ freemium users Exceptional demand for our new Enterprise platform, with deals secured from global giants like P&G, Tesla, FedEx, Samsung, Amazon, and others. If you're looking for a role where your impact will be visible and meaningful, we'd love to hear from you. Tasks in the role Drive revenue growth by generating new business, upselling and cross-selling, and renewals Manage the sales cycle from prospecting to close. Comfortable with longer and more complex selling cycles with multiple stakeholders Dealing with Legal/Finance/IT requirements Manage and maintain a healthy pipeline of key customers and continuously find new opportunities for our customers and qualified prospects and opportunities Collaborate with Sales Development, Customer Success, and Marketing teams to develop and execute account plans Maintain strong relationships with existing customers, understanding their business needs and providing additional Solutions of the Company to optimize growth KPIs of high-volume calls, minutes, demos, and strategic focus on outreach and follow-up personalized cadences to strengthen customer relationships Identify and close cross-sell/up-sell opportunities using the Company suite of products Deliver a value-based selling experience to our customers based on automation and customer behavior Accurately forecast monthly/quarterly sales and retention achievement to management Contribute feedback to the larger Company organization by utilizing strong analytical thinking, presentation, and problem-solving skills Identify best practices to refine the company's lead generation playbook Travel is recommended but not necessary or required. What we're looking for Proven 3+ years of experience in Mid-Market, or Enterprise sales, SaaS sales, or a similar customer-facing role English and German language. Additional European languages would be a plus. A results-driven approach with a history of consistently exceeding targets Strong communication and relationship-building skills An understanding of digital marketing trends and SEO concepts, or sold into Marketing Persona's (preferred but not required) A self-starter mindset with the ability to work independently and as part of a team coming from outbound based organisations Not required, but a plus Experience selling to Mid-Market, or Enterprise accounts in industries such as retail, finance, SaaS, or marketing agencies ($250m + in annual revenues) Familiarity with CRM tools and data-driven selling strategies Enthusiasm for working in a fast paced, constantly evolving environment Alignment with our core values: Trust, because we prefer to speak up and be our true selves; Sense of Ownership, as because it's not worth wasting time on something you don't believe in; Constant Changes, because we are always looking to make things better; A bit about the team The Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our One Semrush selling approach and world-class enablement programs , we equip our team with the tools, resources, and training needed to: Exceed sales goals Maximize earning potential Deliver meaningful results for our clients To learn more about our business and vision, explore the Semrush Analyst Day 2024 presentation from New York City. What's in it for you Flexible working hours Unlimited PTO Flexi Benefit for your hobby Employee Support Program Loss of family member financial aid Employee Resource Groups Meals, snacks, and drinks at the office Corporate events Teambuilding Training, courses, conferences A little more about our company Semrush is a leading online visibility management SaaS platform that enables businesses globally to run search engine optimization, pay-per-click, content, social media and competitive research campaigns and get measurable results from online marketing. We've been developing our product for 17 years and have been awarded G2's Top 100 Software Products, Global and US Search Awards 2021, Great Place to Work Certification, Deloitte Technology Fast 500 and many more. In March 2021 Semrush went public and started trading on the NYSE with the SEMR ticker. 10,000,000+ users in America, Europe, Asia, and Australia have already tried Semrush, and over 1,700 people around the world are working on its development. The Semrush team is constantly growing. Our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. Building a better future for marketers around the world unites people from all backgrounds. Even if you feel that you don't 100% match all requirements, don't be discouraged to apply! We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. Our new colleague, we are waiting for you!
Automation Developer Denver CO WHQ Denver CO WHQ R26_1122 Full time Who We Are Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy. A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments. Pay Range $100,000.00-$150,100.00 Annual This is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus. We are seeking a Developer to lead the design, development, support, and modernization of enterprise automation solutions. This role serves as the primary owner of RPA bot operations while driving the evolution toward scalable, API-driven integration patterns. The ideal candidate combines strong hands-on RPA development expertise with production support experience and a deep understanding of enterprise integrations (SAP, Microsoft ecosystem, APIs). This role will partner with business and IT teams to improve operational efficiency, ensure reliability of existing automations, and build next-generation solutions using modern automation and integration practices. Key Responsibilities Automation Development & Delivery Design, develop, test, and deploy RPA solutions using RPA solutions such as Automation Anywhere (A360) and Microsoft Power Automate (Cloud & Desktop) Build reusable automation components, frameworks, and scalable workflows Analyze business processes and identify automation opportunities Perform code reviews, debugging, testing, optimization, and performance tuning Production Support & Operations Serve as the primary point of contact for RPA bot support and operations Monitor bot execution, troubleshoot incidents, and resolve production issues quickly Manage tickets, perform break-fix support, and ensure operational continuity Execute minor enhancements, configuration updates, and credential changes Maintain high availability and reliability for business-critical automations Integration & Modernization Design and support integrations with enterprise systems (SAP ECC, Microsoft tools, SharePoint, Outlook, Excel, Jira) Develop and maintain API-based integrations using REST/SOAP services Modernize legacy and UI-dependent automations into more scalable, secure, API-driven solutions Collaborate with integration platforms such as webMethods or equivalent Governance, Documentation & Best Practices Develop and maintain Process Design Document (PDD), Solutions Design Document (SDD), runbooks, and operational documentation Apply best practices for testing, deployment, monitoring, and lifecycle management Ensure compliance with security, governance, and audit requirements Support CI/CD practices and version control processes (Git/Azure DevOps) Collaboration & Continuous Improvement Work closely with business stakeholders, business analysts, QA, and IT teams Contribute to RPA roadmap, maturity initiatives, and continuous improvement programs Provide knowledge transfer and support to internal teams Required Qualifications Strong experience with Automation Anywhere (A360) in enterprise environments Hands-on experience with development and support of Microsoft Power Automate Proven experience in production support, incident management, and bot operations Experience with SAP ECC integrations, particularly in finance or operations Strong knowledge of REST/SOAP APIs, JSON/XML, and integration design Experience working with Microsoft tools (Outlook, Excel, SharePoint) Proficiency in at least one programming/scripting language (Python, C#, JavaScript, or VBScript) Experience with SQL databases and data handling Strong understanding of deployment, monitoring, and lifecycle management practices Bachelor's degree in computer science, Information Technology, or related field Preferred Qualifications 5 years of RPA and automation development experience. Experience designing and modernizing RPA solutions into API-based integrations Experience with webMethods or other enterprise integration platforms Experience with Power Platform (Power Apps, Power BI) Knowledge of CI/CD pipelines and DevOps practices for RPA Knowledge of AI/Intelligent Automation Familiarity with Agile/Scrum methodologies Domain experience in finance, supply chain, procurement, or logistics workflows Please Keep in Mind If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team. Benefits Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees. Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs. Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company's succession planning process. Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce. Diversity & Inclusion Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. About Us Johns Manville is a proud member of the Berkshire Hathaway family of companies, serving customers in more than 80 countries, supplying innovative products to the construction, aerospace, automotive, filtration and energy industries. With a more than 160-year legacy, we understand that our story continues to grow only with the right people saying, thinking and doing the right things. Make your story our story. Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Compensation details: 00 Yearly Salary PId56d2a61c5-
07/25/2026
Full time
Automation Developer Denver CO WHQ Denver CO WHQ R26_1122 Full time Who We Are Johns Manville is a leading manufacturer and marketer of premium-quality insulation and commercial roofing, along with glass fibers and nonwovens for commercial, industrial and residential applications. Our products are used in a wide variety of industries including building products, aerospace, automotive and transportation, filtration, commercial interiors, waterproofing and wind energy. A proud member of the Berkshire Hathaway family of companies, we serve customers in more than 80 countries around the globe. We are committed to delivering positive and powerful experiences, because we are successful only when our employees and customers thrive. We are passionate, we care about people, we perform at a superior level, and we protect others and our environments. Pay Range $100,000.00-$150,100.00 Annual This is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus. We are seeking a Developer to lead the design, development, support, and modernization of enterprise automation solutions. This role serves as the primary owner of RPA bot operations while driving the evolution toward scalable, API-driven integration patterns. The ideal candidate combines strong hands-on RPA development expertise with production support experience and a deep understanding of enterprise integrations (SAP, Microsoft ecosystem, APIs). This role will partner with business and IT teams to improve operational efficiency, ensure reliability of existing automations, and build next-generation solutions using modern automation and integration practices. Key Responsibilities Automation Development & Delivery Design, develop, test, and deploy RPA solutions using RPA solutions such as Automation Anywhere (A360) and Microsoft Power Automate (Cloud & Desktop) Build reusable automation components, frameworks, and scalable workflows Analyze business processes and identify automation opportunities Perform code reviews, debugging, testing, optimization, and performance tuning Production Support & Operations Serve as the primary point of contact for RPA bot support and operations Monitor bot execution, troubleshoot incidents, and resolve production issues quickly Manage tickets, perform break-fix support, and ensure operational continuity Execute minor enhancements, configuration updates, and credential changes Maintain high availability and reliability for business-critical automations Integration & Modernization Design and support integrations with enterprise systems (SAP ECC, Microsoft tools, SharePoint, Outlook, Excel, Jira) Develop and maintain API-based integrations using REST/SOAP services Modernize legacy and UI-dependent automations into more scalable, secure, API-driven solutions Collaborate with integration platforms such as webMethods or equivalent Governance, Documentation & Best Practices Develop and maintain Process Design Document (PDD), Solutions Design Document (SDD), runbooks, and operational documentation Apply best practices for testing, deployment, monitoring, and lifecycle management Ensure compliance with security, governance, and audit requirements Support CI/CD practices and version control processes (Git/Azure DevOps) Collaboration & Continuous Improvement Work closely with business stakeholders, business analysts, QA, and IT teams Contribute to RPA roadmap, maturity initiatives, and continuous improvement programs Provide knowledge transfer and support to internal teams Required Qualifications Strong experience with Automation Anywhere (A360) in enterprise environments Hands-on experience with development and support of Microsoft Power Automate Proven experience in production support, incident management, and bot operations Experience with SAP ECC integrations, particularly in finance or operations Strong knowledge of REST/SOAP APIs, JSON/XML, and integration design Experience working with Microsoft tools (Outlook, Excel, SharePoint) Proficiency in at least one programming/scripting language (Python, C#, JavaScript, or VBScript) Experience with SQL databases and data handling Strong understanding of deployment, monitoring, and lifecycle management practices Bachelor's degree in computer science, Information Technology, or related field Preferred Qualifications 5 years of RPA and automation development experience. Experience designing and modernizing RPA solutions into API-based integrations Experience with webMethods or other enterprise integration platforms Experience with Power Platform (Power Apps, Power BI) Knowledge of CI/CD pipelines and DevOps practices for RPA Knowledge of AI/Intelligent Automation Familiarity with Agile/Scrum methodologies Domain experience in finance, supply chain, procurement, or logistics workflows Please Keep in Mind If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team. Benefits Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee-paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees. Additionally, Johns Manville provides basic life Insurance, short-term and long-term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs. Johns Manville supports employee growth with vast educational opportunities and a company-wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company's succession planning process. Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce. Diversity & Inclusion Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing. About Us Johns Manville is a proud member of the Berkshire Hathaway family of companies, serving customers in more than 80 countries, supplying innovative products to the construction, aerospace, automotive, filtration and energy industries. With a more than 160-year legacy, we understand that our story continues to grow only with the right people saying, thinking and doing the right things. Make your story our story. Johns Manville believes diversity and inclusion in our workplace is critical for the long-term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities. Compensation details: 00 Yearly Salary PId56d2a61c5-
We are seeking an experienced Power BI / Qlik Developer to support Coast Guard reporting, analytics, and data visualization initiatives. The successful candidate will design, develop, and maintain business intelligence solutions that provide operational, financial, logistics, and performance insights to stakeholders and leadership teams. The ideal candidate will possess strong expertise in Power BI and/or Qlik Sense, data modeling, SQL development, and data integration to support data-driven decision-making. Key Responsibilities Design, develop, and maintain interactive dashboards, reports, and scorecards using Power BI and Qlik Sense. Gather and analyze business requirements and translate them into technical reporting solutions. Develop and optimize data models, semantic layers, and reporting frameworks. Create dashboards supporting operations, logistics, asset management, workforce, and performance metrics. Integrate data from multiple enterprise systems, databases, APIs, and cloud platforms. Develop advanced DAX calculations, Power Query transformations, and Qlik scripts. Ensure data accuracy, consistency, and compliance with organizational data governance standards. Implement role-based security and row-level security (RLS) within BI solutions. Collaborate with business stakeholders, analysts, and technical teams to deliver reporting solutions. Perform testing, troubleshooting, maintenance, and enhancements of existing dashboards and reports. Create and maintain technical documentation and user guides. Support data validation and quality assurance activities.
07/25/2026
Full time
We are seeking an experienced Power BI / Qlik Developer to support Coast Guard reporting, analytics, and data visualization initiatives. The successful candidate will design, develop, and maintain business intelligence solutions that provide operational, financial, logistics, and performance insights to stakeholders and leadership teams. The ideal candidate will possess strong expertise in Power BI and/or Qlik Sense, data modeling, SQL development, and data integration to support data-driven decision-making. Key Responsibilities Design, develop, and maintain interactive dashboards, reports, and scorecards using Power BI and Qlik Sense. Gather and analyze business requirements and translate them into technical reporting solutions. Develop and optimize data models, semantic layers, and reporting frameworks. Create dashboards supporting operations, logistics, asset management, workforce, and performance metrics. Integrate data from multiple enterprise systems, databases, APIs, and cloud platforms. Develop advanced DAX calculations, Power Query transformations, and Qlik scripts. Ensure data accuracy, consistency, and compliance with organizational data governance standards. Implement role-based security and row-level security (RLS) within BI solutions. Collaborate with business stakeholders, analysts, and technical teams to deliver reporting solutions. Perform testing, troubleshooting, maintenance, and enhancements of existing dashboards and reports. Create and maintain technical documentation and user guides. Support data validation and quality assurance activities.
Job Summary: In addition to the responsibilities listed below, this position is responsible for leading complex system configuration build, testing, validation, and ongoing production support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. Collaborates with technical and project team leaders to resolve system problems and application-specific issues. Communicates with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Escalates unresolved or critical issues, risks or problems to system engineers and management. Meets timelines and provides cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions. Plans and performs complex system configuration. Manages the stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Plans the maintenance, modification, and documentation of applications. Monitors the service of first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Creates complex documentation of new and existing system configuration and procedural information, and supports others in ensuring system configurations documentation is complete and accurate. Provides complex application-oriented administration and technical support for production and non-production environments. Leads hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Develops guidelines to prevent and/or resolve recurring problems. Recommends and executes complex performance tuning and optimization activities. Evaluates new complex application packages and identifies anticipated systems requirements for planning purposes. Minimum Qualifications: Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience. Minimum two (2) years in a leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
07/23/2026
Full time
Job Summary: In addition to the responsibilities listed below, this position is responsible for leading complex system configuration build, testing, validation, and ongoing production support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. Collaborates with technical and project team leaders to resolve system problems and application-specific issues. Communicates with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Escalates unresolved or critical issues, risks or problems to system engineers and management. Meets timelines and provides cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions. Plans and performs complex system configuration. Manages the stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement. Plans the maintenance, modification, and documentation of applications. Monitors the service of first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Creates complex documentation of new and existing system configuration and procedural information, and supports others in ensuring system configurations documentation is complete and accurate. Provides complex application-oriented administration and technical support for production and non-production environments. Leads hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes. Develops guidelines to prevent and/or resolve recurring problems. Recommends and executes complex performance tuning and optimization activities. Evaluates new complex application packages and identifies anticipated systems requirements for planning purposes. Minimum Qualifications: Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience. Minimum two (2) years in a leadership role working with IT or operational teams. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Availa Bank Description: EEO Employer BANK CREDIT OFFICER I POSITION SUMMARY The Credit Officer I will evaluate and recommend approval of all loans, including, but not limited to, commercial real estate (CRE), commercial and industrial (C&I), Agricultural, Mortgage, and Consumer loans, all within delegated lending authority. The Credit Officer I position may also be directly responsible for managing a Credit Analyst team and will work collaboratively with the lending staff to create a smooth process for underwriting and managing a quality loan portfolio enterprise-wide. BANK CREDIT OFFICER I ESSENTIAL DUTIES AND ACCOUNTABILITIES Make and guide independent decisions on underwriting applications through evaluation of business and personal credit reports, financial statements/tax returns, and other underwriting information, and assure completeness and adherence to Bank Credit Policy Assist with the monitoring of loan performance in the bank's portfolio and ensure loans are appropriately risk-rated in a timely manner Proficient in all areas of credit analysis; able to perform analysis of more complex credits, including global cash flow analysis Review and make recommendations as necessary to Credit Policy and implement required changes on a periodic basis Assist with credit risk reporting to include, but not limited to, enhancement and analysis of credit risk metrics, policy exception tracking, past due and watch list loan monitoring, and loan covenant tracking and compliance Keeps the CCO apprised of emerging market risks as well as any underwriting developments Assist CCO with all regulatory credit examinations and assist with outside auditors, including providing necessary documentation and reporting. Also, maintain adequate controls to ensure compliance with all statutes/regulations Manage the underwriting pipeline and coordinate prioritizing of credit requests between the Credit Analysts and Lending Staff Responsible for training and development of Credit Analysts and assisting personnel in all aspects of financial analysis Requirements: BANK CREDIT OFFICER I ROLE QUALIFICATIONS: Education Bachelor's degree in Business Administration and/or Finance or Accounting or equivalent combination of education and experience Experience Minimum of five (5) years of commercial lending and/or credit analysis experience or equivalent combination of both The ideal candidate will have: Minimum of one (1) year of experience in a Credit Officer role or similar experience Other Skills and Abilities Demonstrated proficiency in typing with speed and accuracy; basic keyboarding skills are required Strong knowledge of Bank policies and procedures Strong communication skills, both written and verbal Ability to interact with internal teams and customers with tact, diplomacy, and confidentiality Resourceful, innovative, and well-organized Ability to assess problems and/or unusual situations and develop logical solutions Ability to create a collaborative and motivating team environment Ability to develop and advance skills of staff Strong ethical focus; treats others with respect and consideration regardless of their status or position Thorough knowledge/understanding of legal and regulatory matters and industry trends Knowledge of agricultural lending Supervisory Responsibilities This position is responsible for supervising staff in accordance with the bank's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and taking corrective action with employees; addressing complaints and resolving problems. PM21 PI66f31ee3b5-
07/18/2026
Full time
Availa Bank Description: EEO Employer BANK CREDIT OFFICER I POSITION SUMMARY The Credit Officer I will evaluate and recommend approval of all loans, including, but not limited to, commercial real estate (CRE), commercial and industrial (C&I), Agricultural, Mortgage, and Consumer loans, all within delegated lending authority. The Credit Officer I position may also be directly responsible for managing a Credit Analyst team and will work collaboratively with the lending staff to create a smooth process for underwriting and managing a quality loan portfolio enterprise-wide. BANK CREDIT OFFICER I ESSENTIAL DUTIES AND ACCOUNTABILITIES Make and guide independent decisions on underwriting applications through evaluation of business and personal credit reports, financial statements/tax returns, and other underwriting information, and assure completeness and adherence to Bank Credit Policy Assist with the monitoring of loan performance in the bank's portfolio and ensure loans are appropriately risk-rated in a timely manner Proficient in all areas of credit analysis; able to perform analysis of more complex credits, including global cash flow analysis Review and make recommendations as necessary to Credit Policy and implement required changes on a periodic basis Assist with credit risk reporting to include, but not limited to, enhancement and analysis of credit risk metrics, policy exception tracking, past due and watch list loan monitoring, and loan covenant tracking and compliance Keeps the CCO apprised of emerging market risks as well as any underwriting developments Assist CCO with all regulatory credit examinations and assist with outside auditors, including providing necessary documentation and reporting. Also, maintain adequate controls to ensure compliance with all statutes/regulations Manage the underwriting pipeline and coordinate prioritizing of credit requests between the Credit Analysts and Lending Staff Responsible for training and development of Credit Analysts and assisting personnel in all aspects of financial analysis Requirements: BANK CREDIT OFFICER I ROLE QUALIFICATIONS: Education Bachelor's degree in Business Administration and/or Finance or Accounting or equivalent combination of education and experience Experience Minimum of five (5) years of commercial lending and/or credit analysis experience or equivalent combination of both The ideal candidate will have: Minimum of one (1) year of experience in a Credit Officer role or similar experience Other Skills and Abilities Demonstrated proficiency in typing with speed and accuracy; basic keyboarding skills are required Strong knowledge of Bank policies and procedures Strong communication skills, both written and verbal Ability to interact with internal teams and customers with tact, diplomacy, and confidentiality Resourceful, innovative, and well-organized Ability to assess problems and/or unusual situations and develop logical solutions Ability to create a collaborative and motivating team environment Ability to develop and advance skills of staff Strong ethical focus; treats others with respect and consideration regardless of their status or position Thorough knowledge/understanding of legal and regulatory matters and industry trends Knowledge of agricultural lending Supervisory Responsibilities This position is responsible for supervising staff in accordance with the bank's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and taking corrective action with employees; addressing complaints and resolving problems. PM21 PI66f31ee3b5-
Urban Redevelopment Authority of Pittsburgh
Pittsburgh, Pennsylvania
The Lending Analyst will work to advance the development of single family and/or multifamily housing projects, with a strong focus on affordable housing in the City of Pittsburgh. The Lending Analyst will be responsible for discussing clients' needs, recommending the best loan products, helping clients submit a complete loan application, underwriting the loan request, executing the loan closing, and disbursing funds. This position requires excellent communication, analytical and problem-solving skills. The candidate should be familiar with single family and/or multifamily programs available to developers by the URA, local banks, non-profit organizations, the U.S Department of Housing and Urban Development (HUD), Pennsylvania Housing Finance Agency (PHFA), and other federal, state and local sources. The individual should also have a passion for public service and a desire to improve communities. Job title: Lending Analyst Department: Residential & Consumer Lending Divisional Unit: Housing Department Starting Salary: $55,000-$60,000 Reports to: Manager of Residential Lending Essential Functions and Responsibilities: Manage assigned single family and multifamily developments Maintain an active knowledge base of all the URA's financing products and an understanding of the qualifications required Review and analyze applications for financing regarding the eligibility and the financial feasibility (including proformas, revenues, operating expenses, and financing) of the development, and the capability of the development team Schedule, coordinate and analyze examinations made by the URA's technical staff of the project site, plans, and specifications and construction costs to support an acceptance or rejection of proposals Assist development clients with the understanding of and compliance with public requirements and approvals Assist development clients in securing financing, including Low Income Housing Tax Credits and other affordable housing funding sources Coordinate project team meetings with development team, URA technical staff and other parties as necessary to further development progress Assist development clients with preparation of and compliance with Minority and Women's Business Enterprise (M/WBE) plans as required Assemble and present completed financing proposals, including visual materials, to the URA's Real Estate Loan Review, Housing Opportunity Fund (HOF) Advisory Board, and to the URA Board of Directors. Review closing documents for accuracy, completeness and conformity to URA and department policies, guidelines and regulations; coordinate and conduct loan closings Coordinate with developer, bond counsel, underwriter, and financial advisor for the scheduling, marketing and closing of multifamily bond issues Maintain and organize project files in accordance with established procedures Input project information into NetSuite and Portfol systems as required Maintain and manage development budgets and process stage payments for construction and soft costs; Reconcile all project sales proceeds. Review and evaluate all items related to project construction and correspond with URA Architecture & Engineering and Inspections Departments from initial review of plans, specifications, and costs through final build-out and sale of project, including all change orders. Produce and analyze housing development budgets and proformas. Work with various federal, state, and local agencies and lenders to coordinate project financing Represent the URA at banking, finance, development and other conferences, seminars, etc., as required by department needs or interests Represent the URA at public outreach events in various communities and neighborhoods in the City of Pittsburgh. Participate with other URA staff, the Department of City Planning and/or other stakeholders in the preparation of Request(s) for Qualifications (RFQ), Request(s) for Proposals (RFP) for development sites, financing and/or professional services and the review and analysis of submitted responses Assist with Consumer Lending program management and client relations as the need arises. Manage development grants for projects as assigned. Perform other duties as assigned. Position Requirements and Qualifications: Bachelor's Degree in Business Administration, Public Administration, Planning, Finance, Business Administration, or a related field preferred One (1) year of related lending experience preferred The demonstrated ability to establish and maintain excellent working relationships with co-workers, individuals, agencies, private and public lending institutions, and community organizations is required. Excellent verbal and written skills are required. Mature judgment with an ability to support and explain reasoning for decisions is required. Ability to think creatively and problem solve while staying within guidelines is required. Customer service skills are required. Knowledge of Microsoft Word, Excel, and PowerPoint is required. Preferred Qualifications: Knowledge of housing development and financing. Experience with real estate transactions and evaluations. Knowledge of regulatory issues in both underwriting/finance and real estate. Knowledge of NetSuite, Portfol, or similar systems is preferred Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, including travel to County and City offices Must be able to lift and carry up to 20 lbs., standing, sitting, reaching and stretching. Must be able to talk, listen and speak clearly on telephone. Disclaimers: The URA is an equal opportunity affirmative action employer. All qualified applicants will receive consideration without regard to race, religion, color, gender, age, national origin, ancestry, disability, sexual orientation, g ender identity/expression, political, and/or union affiliation. AN APPLICANT MUST BE A CITY OF PITTSBURGH RESIDENT OR BECOME ONE AS A CONDITION OF EMPLOYMENT AT THE URA. PM22 Compensation details: 0 Yearly Salary PIdf074dee85c3-6707
07/17/2026
Full time
The Lending Analyst will work to advance the development of single family and/or multifamily housing projects, with a strong focus on affordable housing in the City of Pittsburgh. The Lending Analyst will be responsible for discussing clients' needs, recommending the best loan products, helping clients submit a complete loan application, underwriting the loan request, executing the loan closing, and disbursing funds. This position requires excellent communication, analytical and problem-solving skills. The candidate should be familiar with single family and/or multifamily programs available to developers by the URA, local banks, non-profit organizations, the U.S Department of Housing and Urban Development (HUD), Pennsylvania Housing Finance Agency (PHFA), and other federal, state and local sources. The individual should also have a passion for public service and a desire to improve communities. Job title: Lending Analyst Department: Residential & Consumer Lending Divisional Unit: Housing Department Starting Salary: $55,000-$60,000 Reports to: Manager of Residential Lending Essential Functions and Responsibilities: Manage assigned single family and multifamily developments Maintain an active knowledge base of all the URA's financing products and an understanding of the qualifications required Review and analyze applications for financing regarding the eligibility and the financial feasibility (including proformas, revenues, operating expenses, and financing) of the development, and the capability of the development team Schedule, coordinate and analyze examinations made by the URA's technical staff of the project site, plans, and specifications and construction costs to support an acceptance or rejection of proposals Assist development clients with the understanding of and compliance with public requirements and approvals Assist development clients in securing financing, including Low Income Housing Tax Credits and other affordable housing funding sources Coordinate project team meetings with development team, URA technical staff and other parties as necessary to further development progress Assist development clients with preparation of and compliance with Minority and Women's Business Enterprise (M/WBE) plans as required Assemble and present completed financing proposals, including visual materials, to the URA's Real Estate Loan Review, Housing Opportunity Fund (HOF) Advisory Board, and to the URA Board of Directors. Review closing documents for accuracy, completeness and conformity to URA and department policies, guidelines and regulations; coordinate and conduct loan closings Coordinate with developer, bond counsel, underwriter, and financial advisor for the scheduling, marketing and closing of multifamily bond issues Maintain and organize project files in accordance with established procedures Input project information into NetSuite and Portfol systems as required Maintain and manage development budgets and process stage payments for construction and soft costs; Reconcile all project sales proceeds. Review and evaluate all items related to project construction and correspond with URA Architecture & Engineering and Inspections Departments from initial review of plans, specifications, and costs through final build-out and sale of project, including all change orders. Produce and analyze housing development budgets and proformas. Work with various federal, state, and local agencies and lenders to coordinate project financing Represent the URA at banking, finance, development and other conferences, seminars, etc., as required by department needs or interests Represent the URA at public outreach events in various communities and neighborhoods in the City of Pittsburgh. Participate with other URA staff, the Department of City Planning and/or other stakeholders in the preparation of Request(s) for Qualifications (RFQ), Request(s) for Proposals (RFP) for development sites, financing and/or professional services and the review and analysis of submitted responses Assist with Consumer Lending program management and client relations as the need arises. Manage development grants for projects as assigned. Perform other duties as assigned. Position Requirements and Qualifications: Bachelor's Degree in Business Administration, Public Administration, Planning, Finance, Business Administration, or a related field preferred One (1) year of related lending experience preferred The demonstrated ability to establish and maintain excellent working relationships with co-workers, individuals, agencies, private and public lending institutions, and community organizations is required. Excellent verbal and written skills are required. Mature judgment with an ability to support and explain reasoning for decisions is required. Ability to think creatively and problem solve while staying within guidelines is required. Customer service skills are required. Knowledge of Microsoft Word, Excel, and PowerPoint is required. Preferred Qualifications: Knowledge of housing development and financing. Experience with real estate transactions and evaluations. Knowledge of regulatory issues in both underwriting/finance and real estate. Knowledge of NetSuite, Portfol, or similar systems is preferred Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, including travel to County and City offices Must be able to lift and carry up to 20 lbs., standing, sitting, reaching and stretching. Must be able to talk, listen and speak clearly on telephone. Disclaimers: The URA is an equal opportunity affirmative action employer. All qualified applicants will receive consideration without regard to race, religion, color, gender, age, national origin, ancestry, disability, sexual orientation, g ender identity/expression, political, and/or union affiliation. AN APPLICANT MUST BE A CITY OF PITTSBURGH RESIDENT OR BECOME ONE AS A CONDITION OF EMPLOYMENT AT THE URA. PM22 Compensation details: 0 Yearly Salary PIdf074dee85c3-6707
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: We're looking for a Principal Engineer Databricks / Analytics to build on the existing foundation and push it further, faster - hardening its security posture, strengthening its operations and resiliency, and scaling it to meet fast-growing demand for data and AI on sensitive health information. This is a hands-on, senior individual-contributor role for a seasoned technical leader who wants to drive a platform that real teams depend on and in partnership with internal stakeholders be the technical authority for how it's run, secured, and evolved. You-ll technically lead administration, security, operations, and self-service feature enablement as a secure, well-run, well-configure foundation and partner with stakeholders to manage catalog and schema design, data curation, and data governance. If running and scaling a secure, resilient data and AI platform for a mission that matters sounds like your kind of challenge, we'd love to talk. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/17/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: We're looking for a Principal Engineer Databricks / Analytics to build on the existing foundation and push it further, faster - hardening its security posture, strengthening its operations and resiliency, and scaling it to meet fast-growing demand for data and AI on sensitive health information. This is a hands-on, senior individual-contributor role for a seasoned technical leader who wants to drive a platform that real teams depend on and in partnership with internal stakeholders be the technical authority for how it's run, secured, and evolved. You-ll technically lead administration, security, operations, and self-service feature enablement as a secure, well-run, well-configure foundation and partner with stakeholders to manage catalog and schema design, data curation, and data governance. If running and scaling a secure, resilient data and AI platform for a mission that matters sounds like your kind of challenge, we'd love to talk. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: This is a hands-on, senior individual-contributor role for an experienced operations leader who can bring structure, accountability, and technical depth to how cloud services are supported, documented, measured, escalated, and continuously improved. The principal will own the operating model for platform operations, documentation, incident and change processes, HA/DR posture documentation, operational readiness standards for new cloud services, vendor performance management, and service-level accountability. The principal will enable onshore and offshore technical teams responsible for 24x7x365 operation of the environment, partner with vendors responsible for L1/L2 support, and coordinate with service and platform teams responsible for L3 escalation. The role ensures that services are not only technically ready for general availability, but operationally ready with runbooks, failure scenarios, monitoring, alerting, auditability, logging, escalation paths, ownership boundaries, and sustained support expectations in place. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/16/2026
Full time
Please note, this position is designated as flexible, which means the selected candidate may be required to report to the assigned office in Greensboro, NC at least part of the time each week. Technical Summary: This is a hands-on, senior individual-contributor role for an experienced operations leader who can bring structure, accountability, and technical depth to how cloud services are supported, documented, measured, escalated, and continuously improved. The principal will own the operating model for platform operations, documentation, incident and change processes, HA/DR posture documentation, operational readiness standards for new cloud services, vendor performance management, and service-level accountability. The principal will enable onshore and offshore technical teams responsible for 24x7x365 operation of the environment, partner with vendors responsible for L1/L2 support, and coordinate with service and platform teams responsible for L3 escalation. The role ensures that services are not only technically ready for general availability, but operationally ready with runbooks, failure scenarios, monitoring, alerting, auditability, logging, escalation paths, ownership boundaries, and sustained support expectations in place. Job Summary: This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
07/16/2026
Full time
Technical Summary: The Systems Administrator III serves as a senior technical analyst within the Clinical Care and Patient Engagement Technologies organization, supporting the KP HealthConnect Specialties team. This role provides technical leadership in the design, implementation, optimization, and support of enterprise-scale healthcare technology solutions that enable high-quality clinical and operational outcomes. Working closely with market leaders, product managers, and cross-functional stakeholders, the Systems Administrator III translates complex business, clinical, and operational requirements into scalable, reliable, and secure technical solutions. The position plays a key role in driving system stability, performance, and continuous improvement while ensuring alignment with organizational standards and strategic objectives. The ideal candidate brings deep expertise in system administration, change management processes, leveraging industry best practices to manage production support, coordinate system enhancements, and ensure effective service delivery. This role requires strong analytical, problem-solving, and collaboration skills, along with the ability to lead technical initiatives, influence stakeholders, and support healthcare applications. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Job Description Requisition ID: 39232 Cheers to creating an incredible tomorrow! At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future we're on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward. We seek, value and respect everyone's unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other's successes. Here's to crafting careers and creating new legacies. Crafted Highlights: In the role of Finance Manager working in Chicago, IL you will be part of the finance team supporting the Coors Spirits Company. This person will provide finance support to various functions within and outside finance for budgeting, planning/forecasting, reporting, and analysis in a variety of areas. This position reports to the Sr. Manager, Finance - Non Alc + Spirits and works closely with the Coors Spirits team, as well as Molson Coors Technical Accounting, Corporate Financial Planning and Global Business Services groups. What You'll Be Brewing: Performs month-end close activities, including but not limited, to journal entries, accruals, consolidation, financial reporting, ad-hoc reporting and forecasting. Uses financial analysis techniques, tools, and concepts to provide practical counsel to Blue Run, sales and marketing partners to help drive business results Uses accounting principles and knowledge of internal controls to provide objective, timely, and accurate financial information Demonstrates the initiative to drive change and influence others in support of the organization's goals and objectives. Reviews, evaluates, and prioritizes tasks/project assignments and communicates key issues to management Understands various brand ownership structures and their specific nuances required to meet financial, regulatory, and legal obligations Understands and facilitates the integration of business processes, people, and relevant technology, to identify, configure, and communicate useful information, and to provide actionable business counsel to support business decision making across the enterprise Key Ingredients: Relative 4-year degree and at least 4+ of financial analyst experience within the beverage industry or Solid knowledge of GAAP and internal controls (CPA or CMA preferred) Strong Excel skills and experience with financial software (SAP, Business Objects/Margin Minder, Nielsen/IRI, Blackline preferred) Strong attention to detail and are highly organized Curious and love to learn while taking pride in ownership of building things as part of a team Accountability for results - acts with integrity and honors commitments You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities. You are confident and competent. You are diplomatic, professional and exercise great judgment in developing and maintaining excellent relationships within the business Beverage Bonuses : Flexible work programs that support work life balance including a hybrid work model of 4 days in the office We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization Ability to grow and develop your career centered around our First Choice Learning opportunities Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources On site Pub, access to cool brand clothing and swag, top events and, of course free beer and beverages! Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail . Pay and Benefits: At Molson Coors, we're committed to paying people fairly and equitably for the work they do. Job Posting Total Rewards Offerings: $84,000.00 -$110,200.00 (posting salary range) + 15% target short term incentive + $23,000 on average spent on benefits per employee, including but not limited to health, dental, vision, retirement with above market employer match, wellness incentives and EAP + paid time off (including holidays, vacation days and sick days). The posting range provided above for salary is what we, in good faith, believe we would pay for this role at the time of this posting. We ultimately pay based on a number of non-discriminatory factors that inform pay decisions including but not limited to the required work location, previous work experience, skill set and internal equity.
07/16/2026
Full time
Job Description Requisition ID: 39232 Cheers to creating an incredible tomorrow! At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future we're on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward. We seek, value and respect everyone's unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other's successes. Here's to crafting careers and creating new legacies. Crafted Highlights: In the role of Finance Manager working in Chicago, IL you will be part of the finance team supporting the Coors Spirits Company. This person will provide finance support to various functions within and outside finance for budgeting, planning/forecasting, reporting, and analysis in a variety of areas. This position reports to the Sr. Manager, Finance - Non Alc + Spirits and works closely with the Coors Spirits team, as well as Molson Coors Technical Accounting, Corporate Financial Planning and Global Business Services groups. What You'll Be Brewing: Performs month-end close activities, including but not limited, to journal entries, accruals, consolidation, financial reporting, ad-hoc reporting and forecasting. Uses financial analysis techniques, tools, and concepts to provide practical counsel to Blue Run, sales and marketing partners to help drive business results Uses accounting principles and knowledge of internal controls to provide objective, timely, and accurate financial information Demonstrates the initiative to drive change and influence others in support of the organization's goals and objectives. Reviews, evaluates, and prioritizes tasks/project assignments and communicates key issues to management Understands various brand ownership structures and their specific nuances required to meet financial, regulatory, and legal obligations Understands and facilitates the integration of business processes, people, and relevant technology, to identify, configure, and communicate useful information, and to provide actionable business counsel to support business decision making across the enterprise Key Ingredients: Relative 4-year degree and at least 4+ of financial analyst experience within the beverage industry or Solid knowledge of GAAP and internal controls (CPA or CMA preferred) Strong Excel skills and experience with financial software (SAP, Business Objects/Margin Minder, Nielsen/IRI, Blackline preferred) Strong attention to detail and are highly organized Curious and love to learn while taking pride in ownership of building things as part of a team Accountability for results - acts with integrity and honors commitments You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities. You are confident and competent. You are diplomatic, professional and exercise great judgment in developing and maintaining excellent relationships within the business Beverage Bonuses : Flexible work programs that support work life balance including a hybrid work model of 4 days in the office We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities We care about our communities, and play our part to make a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization Ability to grow and develop your career centered around our First Choice Learning opportunities Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources On site Pub, access to cool brand clothing and swag, top events and, of course free beer and beverages! Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences Molson Coors is an equal opportunity employer. We invite applications from candidates of all backgrounds, race, color, religion, sex, national origin, age, disability, veteran status or any other characteristic. If you have a disability and believe you need a reasonable accommodation during the application or recruitment processes, please e-mail . Pay and Benefits: At Molson Coors, we're committed to paying people fairly and equitably for the work they do. Job Posting Total Rewards Offerings: $84,000.00 -$110,200.00 (posting salary range) + 15% target short term incentive + $23,000 on average spent on benefits per employee, including but not limited to health, dental, vision, retirement with above market employer match, wellness incentives and EAP + paid time off (including holidays, vacation days and sick days). The posting range provided above for salary is what we, in good faith, believe we would pay for this role at the time of this posting. We ultimately pay based on a number of non-discriminatory factors that inform pay decisions including but not limited to the required work location, previous work experience, skill set and internal equity.
Please note, this is a fully onsite position at our facility in Greensboro, NC. Also, the selected candidate will need to be able to work Pacific time zone hours (normally 8am - 5pm PT / 11am - 8pm ET). And finally, there is a 1 week on-call rotation about once every 2 months. Technical Summary: This role will be responsible for supporting IRIS databases running on Linux operating systems that are hosted both on-prem and in cloud. These databases form the backbone of important Epic systems at Kaiser, such as Health Connect, Claims Connect, & Membership Connect. As such, internal client groups include stakeholders in both care delivery and health plan insurance. Typical responsibilities include installing, supporting, troubleshooting upgrades, patches, fixes, security, incident resolution, and an on-call rotation. Other responsibilities include working with vendors, such as Epic & Kyndryl, and using tools such as Tivoli Workload Scheduler (TWS). This role will also be involved with enterprise-wide initiatives, such as instance consolidations. Job Summary: In addition to the responsibilities listed below, this position is responsible for planning, designing, and building database systems that are stable, recoverable, and integrated with other available technology stacks for the purpose of efficient, secure data utilization. This includes understanding the interoperability between databases and other dependent technology stacks (performance scalability, stability, capacity planning, etc.), possessing familiarity with one dependent technology stack (e.g. windows admin, networking, storage, etc.), working with engineering teams to recommend alternate solutions, and consulting as a 2nd level technical expert on specific platforms. Some of the unique challenges this position will face include database considerations for a large, corporate enterprise and a high degree of complexity and non-uniformity. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Supports the review of team deliverables. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Collaborates with team members to develop project support plans, schedules, and assignments. Translates business and functional requirements into technical specifications that support integrated and sustainable designs for designated infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Serves as a liaison with business partners, Solutions, and enterprise architects to define and understand target strategies. Collaborates with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Develops and modifies solutions by identifying technical solutions to business problems. Provides consultation and technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Reviews and makes changes to technical specifications and documentation. Collaborates with IT teams and key business partners to troubleshoot complex systems and provides solutions, as appropriate. Evaluates existing systems to make recommendations on resources required to maintain service levels. Evaluates new service options, identifies issues and impacts, and provides recommendations on feasibility and ROI. Collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable designs. Verifies system designs adhere to company architecture standards. Drives physical architecture design for new initiatives. Leads the implementation of assigned enterprise infrastructure systems to ensure successful deployment and operation by developing and documenting detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Minimum Qualifications: Minimum three (3) years experience in the planning, design, and implementation of security solutions, including Minimum two (2) years experience in the configuration, implementation, troubleshooting, and operation of security technologies. Minimum one (1) year in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum six (6) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement.
07/12/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Also, the selected candidate will need to be able to work Pacific time zone hours (normally 8am - 5pm PT / 11am - 8pm ET). And finally, there is a 1 week on-call rotation about once every 2 months. Technical Summary: This role will be responsible for supporting IRIS databases running on Linux operating systems that are hosted both on-prem and in cloud. These databases form the backbone of important Epic systems at Kaiser, such as Health Connect, Claims Connect, & Membership Connect. As such, internal client groups include stakeholders in both care delivery and health plan insurance. Typical responsibilities include installing, supporting, troubleshooting upgrades, patches, fixes, security, incident resolution, and an on-call rotation. Other responsibilities include working with vendors, such as Epic & Kyndryl, and using tools such as Tivoli Workload Scheduler (TWS). This role will also be involved with enterprise-wide initiatives, such as instance consolidations. Job Summary: In addition to the responsibilities listed below, this position is responsible for planning, designing, and building database systems that are stable, recoverable, and integrated with other available technology stacks for the purpose of efficient, secure data utilization. This includes understanding the interoperability between databases and other dependent technology stacks (performance scalability, stability, capacity planning, etc.), possessing familiarity with one dependent technology stack (e.g. windows admin, networking, storage, etc.), working with engineering teams to recommend alternate solutions, and consulting as a 2nd level technical expert on specific platforms. Some of the unique challenges this position will face include database considerations for a large, corporate enterprise and a high degree of complexity and non-uniformity. Essential Responsibilities: Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities. Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Supports the review of team deliverables. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Collaborates with team members to develop project support plans, schedules, and assignments. Translates business and functional requirements into technical specifications that support integrated and sustainable designs for designated infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Serves as a liaison with business partners, Solutions, and enterprise architects to define and understand target strategies. Collaborates with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Develops and modifies solutions by identifying technical solutions to business problems. Provides consultation and technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Reviews and makes changes to technical specifications and documentation. Collaborates with IT teams and key business partners to troubleshoot complex systems and provides solutions, as appropriate. Evaluates existing systems to make recommendations on resources required to maintain service levels. Evaluates new service options, identifies issues and impacts, and provides recommendations on feasibility and ROI. Collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable designs. Verifies system designs adhere to company architecture standards. Drives physical architecture design for new initiatives. Leads the implementation of assigned enterprise infrastructure systems to ensure successful deployment and operation by developing and documenting detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Minimum Qualifications: Minimum three (3) years experience in the planning, design, and implementation of security solutions, including Minimum two (2) years experience in the configuration, implementation, troubleshooting, and operation of security technologies. Minimum one (1) year in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum six (6) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement.
Job Summary: This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Serves as an expert for innovative technical solutions that meet design and functional needs. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Recommends complex technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides expertise and guidance to team members for systems incident responses for complex issues. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Leads systems incident support and troubleshooting for complex and non-complex issues. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions serving as an escalation point for complex or unresolved issues related to requirements translation. Develops and validates complex testing scenarios to identify application errors and ensure software solutions meet functional specifications. Participates in all software development lifecycle phases by applying comprehensive understanding of company methodology, policies, standards, and internal and external controls. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Provides consultation to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Leads, mentors, and trains other technical resources to develop software applications. Minimum Qualifications: Minimum five (5) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/11/2026
Full time
Job Summary: This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Serves as an expert for innovative technical solutions that meet design and functional needs. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Recommends complex technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides expertise and guidance to team members for systems incident responses for complex issues. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Leads systems incident support and troubleshooting for complex and non-complex issues. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions serving as an escalation point for complex or unresolved issues related to requirements translation. Develops and validates complex testing scenarios to identify application errors and ensure software solutions meet functional specifications. Participates in all software development lifecycle phases by applying comprehensive understanding of company methodology, policies, standards, and internal and external controls. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Provides consultation to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Leads, mentors, and trains other technical resources to develop software applications. Minimum Qualifications: Minimum five (5) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
07/11/2026
Full time
Please note, this is a fully onsite position at our facility in Greensboro, NC. Technical Summary: The Senior Epic Systems Analyst III supports the Clinical Care and Patient Engagement Technologies organization by serving as a senior subject matter expert responsible for advanced analysis, design, configuration, implementation, and optimization of Epic applications. This role evaluates complex clinical and business requirements, translates them into scalable application solutions, and supports large projects, system implementations, and upgrades while ensuring alignment with organizational standards, Epic best practices, and regulatory requirements. Leveraging strong analytical and workflow design skills, the analyst identifies opportunities for improvement, enhances system functionality and user experience, and supports all phases of the application lifecycle-from requirements gathering and build to testing, implementation, optimization, and ongoing support. Working closely with clinical leaders, stakeholders, and cross-functional IT teams, the role acts as a trusted advisor to ensure the long-term stability, scalability, and effectiveness of enterprise Epic solutions. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Job Summary: This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Serves as an expert for innovative technical solutions that meet design and functional needs. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Recommends complex technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides expertise and guidance to team members for systems incident responses for complex issues. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Leads systems incident support and troubleshooting for complex and non-complex issues. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions serving as an escalation point for complex or unresolved issues related to requirements translation. Develops and validates complex testing scenarios to identify application errors and ensure software solutions meet functional specifications. Participates in all software development lifecycle phases by applying comprehensive understanding of company methodology, policies, standards, and internal and external controls. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Provides consultation to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Leads, mentors, and trains other technical resources to develop software applications. Minimum Qualifications: Minimum five (5) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/11/2026
Full time
Job Summary: This senior level employee is primarily responsible for translating business requirements and functional specifications into software solutions, for contributing to and leveraging the technical direction for the development of integrated business and/or enterprise application solutions, and for serving as a technical expert for project teams while providing consultation to help ensure new and existing software solutions are developed. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides insight into recommendations for technical solutions that meet design and functional needs. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Ensures appropriate translation of business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Serves as an expert for innovative technical solutions that meet design and functional needs. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Recommends complex technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides expertise and guidance to team members for systems incident responses for complex issues. Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications. Reviews and validates technical specifications and documentation. Identifies specific interfaces, methods, parameters, procedures, and functions to support technical solutions while incorporating architectural designs. Supports component integration testing (CIT) and user acceptance testing (UAT) for application initiatives by providing triage, attending test team meetings, keeping the QC up-to-date, performing fixes and unit testing, providing insight to testing teams in order to ensure the appropriate depth of test coverage, and supporting the development of proper documentation. Leads systems incident support and troubleshooting for complex and non-complex issues. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions serving as an escalation point for complex or unresolved issues related to requirements translation. Develops and validates complex testing scenarios to identify application errors and ensure software solutions meet functional specifications. Participates in all software development lifecycle phases by applying comprehensive understanding of company methodology, policies, standards, and internal and external controls. Develops, configures, or modifies basic to moderately complex integrated business and/or enterprise application solutions within various computing environments by designing and coding component-based applications using programming languages. Provides consultation to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Builds partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specifications. Leads the development, validation, and execution of testing scenarios to identify application errors and ensure software solutions meet functional specifications. Leads, mentors, and trains other technical resources to develop software applications. Minimum Qualifications: Minimum five (5) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Job Summary: This senior technical expert drives enterprise Content Management System (CMS) strategy and leads the evolution of Adobe Experience Manager (AEM) use with proven ability to influence architecture and platform strategy in complex enterprise environments. Partnering with application and product teams, this role delivers scalable, secure, and high-performing digital solutions across cloud, CMS, digital marketing, content supply chain, workflow automation, DAM, and integration ecosystems. Provides architectural leadership and advisory support while ensuring platform reliability with and continuous improvement initiatives, incident management, and root cause analysis. Contributes to standards lifecycle management, governance processes, and reference architectures that guide solution design and investment decisions. Oversees CDN/NGINX configurations and automation to enable efficient, secure operations. Partners across architecture, engineering, security, infrastructure, and delivery teams to ensures alignment with strategic objectives, enforce architecture governance, define enterprise standards, and ensure effective balance between governance, operational excellence, risk management, and delivery efficiency. This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
07/11/2026
Full time
Job Summary: This senior technical expert drives enterprise Content Management System (CMS) strategy and leads the evolution of Adobe Experience Manager (AEM) use with proven ability to influence architecture and platform strategy in complex enterprise environments. Partnering with application and product teams, this role delivers scalable, secure, and high-performing digital solutions across cloud, CMS, digital marketing, content supply chain, workflow automation, DAM, and integration ecosystems. Provides architectural leadership and advisory support while ensuring platform reliability with and continuous improvement initiatives, incident management, and root cause analysis. Contributes to standards lifecycle management, governance processes, and reference architectures that guide solution design and investment decisions. Oversees CDN/NGINX configurations and automation to enable efficient, secure operations. Partners across architecture, engineering, security, infrastructure, and delivery teams to ensures alignment with strategic objectives, enforce architecture governance, define enterprise standards, and ensure effective balance between governance, operational excellence, risk management, and delivery efficiency. This senior level employee is primarily responsible for influencing and leveraging the technical direction of integrated business and/or enterprise application solutions and for serving as an expert for technical teams. This employee is accountable for ensuring software solutions are managed with full adherence to industry best practices. Essential Responsibilities: Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback. Provides insight into recommendations for complex technical solutions that meet design and functional needs. Serves as an expert for innovative technical solutions that meet design and functional needs. Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Provides technical expertise for the development, configuration, or modification of integrated business and/or enterprise application solutions within various computing environments by providing insight, guidance, and an escalation point for the design and coding of component-based applications. Translates business requirements and functional specifications into physical program designs, code modules, stable application systems, and software solutions by partnering with Business Analysts and other team members to understand business needs and functional specifications. Leverages networks to drive collaboration between technical teams, architects, and/or software consultants, and ensure functional specifications are converted into flexible, scalable, and maintainable solution designs. Builds and maintains trusting relationships with internal customers, third party vendors, and senior management to ensure the alignment, buy-in, and support of diverse project stakeholders. Oversees the review and implementation of recommendations of technical solutions across multiple functions. Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs. Derives an overall strategy of data management, within an established Information Architecture, that supports the business model. Identifies information structures and detail to enable the development and secure operation of new information services. Takes overall responsibility for planning effective information storage, sharing, and publishing within the organization. Sets strategies for effective use of database technology taking account of the complex interrelations between hardware/software. Provides specialist expertise in the development, use, or operation of database management system tools and facilities. Provides expert knowledge in the selection, provision, and use of database architectures, software, and facilities, typically taking responsibility for a team of technical staff. Facilitates and serves as a technical expert for project teams throughout the release schedule of business and enterprise software solutions. Provides expertise and guidance to team members for systems incident responses for complex issues. Fosters and leverages partnerships with IT teams and vendors to ensure written code adheres to company architectural standards, design patterns, and technical specification. Maintains and enhances technical expertise and knowledge of industry trends by attending participating conferences, and developing a network with other IT industry experts. Leads consultation efforts to help ensure new and existing software solutions are developed with insight into industry best practices, strategies, and architectures. Provides expert technical advice and recommendations to others within the organization on matters related to software engineering, including market trends, and new programs and applications. Reviews and verifies resource estimates for complex technical design, coding, and testing efforts. Identifies specific interfaces, methods, parameters, procedures, and functions, as required, to support technical solutions, serving as an escalation point for complex or unresolved issues related to requirements translation. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Minimum Qualifications: Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC). Minimum four (4) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum ten (10) years experience in software development or a related field. Additional equivalent work experience may be substituted for the degree requirement.
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
07/11/2026
Full time
Technical Summary The Epic Systems Analyst III supports the Patient Access and Hospital Operations Technologies organization by serving as a senior-level subject matter expert responsible for the analysis, design, configuration, implementation, optimization, and ongoing support of Epic Prelude and related Patient Access applications, with secondary support for Epic Grand Central workflows. This role analyzes complex operational and business requirements and translates them into scalable, efficient technology solutions that align with organizational goals, Epic best practices, regulatory standards, and industry requirements. Leveraging advanced technical, analytical, and workflow design expertise, the Epic Systems Analyst III leads and supports enterprise initiatives focused on patient registration, identity management, insurance verification, eligibility, admissions, and patient access workflows, while also supporting Grand Central functionality related to patient movement, admissions, discharges, transfers (ADT), and hospital operations. The position identifies opportunities to improve system performance, data integrity, operational efficiency, and the patient and staff experience while supporting the full application lifecycle, including requirements gathering, design, configuration, testing, implementation, optimization, training, and production support. Working collaboratively with Patient Access, Revenue Cycle, Hospital Operations, clinical leaders, business stakeholders, vendors, and cross-functional IT teams, the Epic Systems Analyst III serves as a trusted advisor by providing strategic guidance and technical expertise to ensure the stability, scalability, interoperability, and long-term success of Epic Patient Access solutions. This role promotes standardized workflows, supports regulatory and operational compliance, and drives continuous improvement across patient registration, identity management, insurance eligibility, admissions, patient movement, and downstream system integrations. Job Summary: In addition to the responsibilities listed below, this position is responsible for system build, testing, validation, and ongoing support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future- state operational specifications and application functionality. Performing analysis of application capabilities workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates; serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions. Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues. Supports stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by monitoring systems to identify problems, trends, and opportunities for improvement. Assists technical and project team members to resolve system problems and application-specific issues. Escalates identified issues, risks or problems to lead administrators according to processes. Plans and performs complex system configuration. Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback. Defines and tests maintenance and refresh activities. Participates in the installation, upgrade, or decommissioning of designated systems, products, and infrastructure. Assists with application-oriented administration and technical support for production and non-production environments. Supports vendor support activities, as appropriate. Recommends and executes performance tuning and optimization activities. Creates documentation of new and existing system configuration and procedural information, and reviews documentation of others. Minimum Qualifications: Minimum two (2) years experience working with EPIC or comparable health system software OR Minimum two (2) years scripting or programming experience. Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum three (3) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
The Support Engineer serves as a technical subject matter expert (SME) for enterprise contact center platforms, including NICE CXone and associated telephony, routing, and integration components. This role is responsible for resolving complex incidents, leading root cause analysis (RCA), and ensuring platform reliability across a 24/7 support environment. This position operates as the final escalation point following Tier 1 and Tier 2 triage, focusing on high-impact P0/P1 issues, platform engineering, and continuous improvement initiatives to improve system stability and reduce incident recurrence. This role is critical to supporting a large-scale CCaaS transformation enabling reliable, scalable, and integrated contact center services across the enterprise, directly impacting member access, clinical workflows, and customer experience outcomes. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
07/10/2026
Full time
The Support Engineer serves as a technical subject matter expert (SME) for enterprise contact center platforms, including NICE CXone and associated telephony, routing, and integration components. This role is responsible for resolving complex incidents, leading root cause analysis (RCA), and ensuring platform reliability across a 24/7 support environment. This position operates as the final escalation point following Tier 1 and Tier 2 triage, focusing on high-impact P0/P1 issues, platform engineering, and continuous improvement initiatives to improve system stability and reduce incident recurrence. This role is critical to supporting a large-scale CCaaS transformation enabling reliable, scalable, and integrated contact center services across the enterprise, directly impacting member access, clinical workflows, and customer experience outcomes. Job Summary: This senior level employee is primarily responsible for providing expert technical advice on IT infrastructure for assigned systems, setting the technical direction for infrastructure solutions, and for serving as a technical expert for project teams while mentoring and advising others in all system development lifecycle phases. Essential Responsibilities: Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others. Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback. As part of the IT Engineering job family, this position is responsible for leveraging DEVOPS, and both Waterfall and Agile practices, to design, develop, and deliver resilient, secure, multi-channel, high-volume, high-transaction, on/off-premise, cloud-based solutions. Provides consultation and expert technical advice on IT infrastructure planning, engineering, and architecture for assigned systems by assessing the implications of IT strategies on infrastructure capabilities. Provides some recommendations and input on options, risks, costs, and benefits for systems designs. Leverages partnerships with IT teams and key business partners to troubleshoot complex systems. Serves as a functional expert and collaborates with architects and software engineers to ensure functional specifications are converted into flexible, scalable, and maintainable system designs. Translates business requirements, and functional and non-functional requirements, into technical specifications that support integrated and sustainable designs for complex or high impact infrastructure systems by partnering with Business Analysts to understand business needs and functional specifications. Ensures system designs adhere to company architecture standards. Builds partnerships with counterparts in various IT Teams (e.g., database, operations, technical support) throughout system development and implementation. Serves as a technical expert for project teams throughout the implementation and maintenance of assigned enterprise infrastructure systems by defining and overseeing the documentation of detailed standards (e.g., guidelines, processes, procedures) for the introduction and maintenance of services. Mentors other technical resources throughout infrastructure systems development. Reviews and validates technical specifications and documentation for complex or multi-dimensional solutions. Leads the development and modification of solutions by identifying technical solutions to business problems. Collaborates with business leaders, Solutions, and lead enterprise architects to review business drivers, and establish a foundation for enterprise systems planning. Reviews benchmarking results, and provides information to support current and future infrastructure needs and projects to IT leadership. Provides preliminary conclusions. Benchmarks and evaluates IT trends and technologies to identify opportunities and considerations that impact ROI. Makes recommendations on resources required to maintain service levels and meet new demands. Guides and drives physical architecture design for new initiatives. Minimum Qualifications: Minimum two (2) years in a technical leadership role with or without direct reports. Bachelors degree in Computer Science, CIS, or related field and Minimum eight (8) years experience in an IT operations environment with technical experience in distributed technologies, systems development, and/or networking. Additional equivalent work experience may be substituted for the degree requirement. Additional Requirements:
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption (P2PE/EMV) standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. We are currently seeking a seasoned Sr. Software Architect with experience in the Microsoft technology stack (.NET, C#, SQL) and various other technologies. In this full-time, salaried position, they will join a team of world class architects, engineers and developers solving complex problems. This position will have multiple responsibilities including solution architecting and software design of complex systems. The right candidate will be comfortable with systems integration and have experience bringing sub-systems together into a single system. The software architect must be able to leverage various frameworks, patterns, and tools. They will have shared accountability for the quality of the solution and ensure seamless integration and implementations. This position will report to the Director of Software Architecture.
Job Responsibilities
Analyze and understand client’s technology environment including system process and data flows, integrations, interactions and dependencies, and conceptual designs
Understand and participate in the entirety of the enterprise architecture, systems, services, platforms, and technology
Participate in business requirements gathering activities with project managers, business systems analysts, and other architects
Conduct white board design sessions with clients, both internal and external
Architect complex software solutions using business requirements and produce appropriate artifacts such as functional and operational requirements, and software prototypes
Present/communicate the architecture and software solutions to key stake holders, team members, and developers
Understanding of architectural design patterns, their strengths and weaknesses, and when it’s appropriate to use them
Work within Scrum teams to create Epics and Development Requests and provide estimates
Follow, enforce, and contribute to technical and coding standards and approaches to promote reuse and consistency
Facilitate and conduct regular code reviews to ensure best demonstrated practices and proper architecture
Collaborate with the QA team to ensure proper test plan, test coverage, test execution, and defect remediation
Provide expertise and oversight to developers for solution delivery, from a technical/architecture perspective
Required Skills and Experience
At least a BS/BA Degree in MIS, Computer Science, Engineering, or related field
A minimum of 10 years experience as a Software Developer/Engineer/Architect
A minimum of 2 years experience in high volume transactional processing environments including multi-threaded services and service bus implementations (preferably financial or payment related industry)
Strong English written and verbal interpersonal communication skills
Broad experience with Microsoft technology stack, as well as an understanding of competitive technologies
.NET and Visual Studio
C#, ASP.NET, strong object-oriented experience
Web services; WCF, SOA, RESTful services
MVC 3+, Entity Framework, nHibernate, JavaScript, jQuery, Knockout, Ajax, LINQ, JSON, CSS, XML, NUnit, Spring.NET
SQL 20012+, Oracle 10+
Cloud services and platforms such as AWS, Azure, etc.
Service bus and event hub architecture
CICD with team city, octopus deploy, etc.
Git, Bitbucket, SVN, Artifactory, NuGet, Docker Containerization
Strong database design and performance experience
Experience designing systems that handle large amounts of secure data
Experience developing, designing, and architecting the properly sized solutions for small, medium and large complex software and database systems within large enterprise environments that include complex system integrations and processes; successfully communicating conceptual ideas and design rationale to build consensus
Abstract thinking skills and employing experience and knowledge to create innovative solutions
Experience architecting mobile and distributed applications and platforms including complex distributed service environments (SOA, distributed windows applications and services, and SDK’s)
An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers and our development teams.
Experience developing Multithreaded services (windows services)
Resolve technical problems, disputes, and make tradeoffs as appropriate
Manage risk identification and risk mitigation strategies associated with the architecture
Ensure the architecture is sustainable, deployable, and secure
Excellent multi-tasking skills, managing multiple initiatives at one time in a fast-paced environment
Strong MS Office, Project and Visio skills
Travel may be required (U.S. and International)
Desired Skills and Experience
Experience with Xamarin, Objective C, iOS, Android and Win phone platforms
Experience with strategies for migration to microservices and Service Fabric in a brownfield environment
Technical competence in other programming languages such as C, C++, and Java
As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay provides exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, 401K with company match, commission sharing plan, and a modern working environment. All positions must be able to successfully pass a background check as well as a credit check.
06/20/2020
Full time
The FreedomPay Commerce Platform is the technology of choice for many of the largest companies across the globe in retail, hospitality, lodging, gaming, sports and entertainment, foodservice, education, healthcare and financial services. FreedomPay’s technology has been purposely built to deliver rock solid performance in the highly complex environment of global commerce. The company maintains a world-class security environment and was first to earn the coveted validation by the PCI Security Standards Council against Point-to-Point Encryption (P2PE/EMV) standard in North America. FreedomPay’s robust solutions across payments, security, identity and data analytics are available in-store, online and on-mobile and are supported by rapid API adoption. The award winning FreedomPay Commerce Platform operates on a single, unified technology stack across multiple continents allowing enterprises to deliver a consistent, repeatable experience on a global scale. FreedomPay is a fast paced, high growth company with a great culture with competitive benefits and compensation with a business casual atmosphere. We are currently seeking a seasoned Sr. Software Architect with experience in the Microsoft technology stack (.NET, C#, SQL) and various other technologies. In this full-time, salaried position, they will join a team of world class architects, engineers and developers solving complex problems. This position will have multiple responsibilities including solution architecting and software design of complex systems. The right candidate will be comfortable with systems integration and have experience bringing sub-systems together into a single system. The software architect must be able to leverage various frameworks, patterns, and tools. They will have shared accountability for the quality of the solution and ensure seamless integration and implementations. This position will report to the Director of Software Architecture.
Job Responsibilities
Analyze and understand client’s technology environment including system process and data flows, integrations, interactions and dependencies, and conceptual designs
Understand and participate in the entirety of the enterprise architecture, systems, services, platforms, and technology
Participate in business requirements gathering activities with project managers, business systems analysts, and other architects
Conduct white board design sessions with clients, both internal and external
Architect complex software solutions using business requirements and produce appropriate artifacts such as functional and operational requirements, and software prototypes
Present/communicate the architecture and software solutions to key stake holders, team members, and developers
Understanding of architectural design patterns, their strengths and weaknesses, and when it’s appropriate to use them
Work within Scrum teams to create Epics and Development Requests and provide estimates
Follow, enforce, and contribute to technical and coding standards and approaches to promote reuse and consistency
Facilitate and conduct regular code reviews to ensure best demonstrated practices and proper architecture
Collaborate with the QA team to ensure proper test plan, test coverage, test execution, and defect remediation
Provide expertise and oversight to developers for solution delivery, from a technical/architecture perspective
Required Skills and Experience
At least a BS/BA Degree in MIS, Computer Science, Engineering, or related field
A minimum of 10 years experience as a Software Developer/Engineer/Architect
A minimum of 2 years experience in high volume transactional processing environments including multi-threaded services and service bus implementations (preferably financial or payment related industry)
Strong English written and verbal interpersonal communication skills
Broad experience with Microsoft technology stack, as well as an understanding of competitive technologies
.NET and Visual Studio
C#, ASP.NET, strong object-oriented experience
Web services; WCF, SOA, RESTful services
MVC 3+, Entity Framework, nHibernate, JavaScript, jQuery, Knockout, Ajax, LINQ, JSON, CSS, XML, NUnit, Spring.NET
SQL 20012+, Oracle 10+
Cloud services and platforms such as AWS, Azure, etc.
Service bus and event hub architecture
CICD with team city, octopus deploy, etc.
Git, Bitbucket, SVN, Artifactory, NuGet, Docker Containerization
Strong database design and performance experience
Experience designing systems that handle large amounts of secure data
Experience developing, designing, and architecting the properly sized solutions for small, medium and large complex software and database systems within large enterprise environments that include complex system integrations and processes; successfully communicating conceptual ideas and design rationale to build consensus
Abstract thinking skills and employing experience and knowledge to create innovative solutions
Experience architecting mobile and distributed applications and platforms including complex distributed service environments (SOA, distributed windows applications and services, and SDK’s)
An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers and our development teams.
Experience developing Multithreaded services (windows services)
Resolve technical problems, disputes, and make tradeoffs as appropriate
Manage risk identification and risk mitigation strategies associated with the architecture
Ensure the architecture is sustainable, deployable, and secure
Excellent multi-tasking skills, managing multiple initiatives at one time in a fast-paced environment
Strong MS Office, Project and Visio skills
Travel may be required (U.S. and International)
Desired Skills and Experience
Experience with Xamarin, Objective C, iOS, Android and Win phone platforms
Experience with strategies for migration to microservices and Service Fabric in a brownfield environment
Technical competence in other programming languages such as C, C++, and Java
As the fastest growing commerce company in the industry, we offer the opportunity for tremendous upward mobility within the company as well as development and professional growth opportunities. FreedomPay provides exceptional benefits including medical, prescription, dental and vision coverage, Life Insurance, 401K with company match, commission sharing plan, and a modern working environment. All positions must be able to successfully pass a background check as well as a credit check.
