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MassMutual
Suitability Principal
MassMutual Paradise Valley, Arizona
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual
Suitability Principal
MassMutual Hartford, Connecticut
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual
Suitability Principal
MassMutual Tallahassee, Florida
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual
Internal Wholesaler
MassMutual Boston, Massachusetts
The Opportunity MassMutual Strategic Distributors (MMSD) is looking for a self-starting and partnership-oriented Life Internal Wholesaler to join our Internal Sales Desk. You will have a strong desire to broaden financial wellness and education to communities throughout the country. The Team The Internal Sales Desk at MassMutual Strategic Distributors works with distributors in the third-party/independent/brokerage general agent space to sell our Whole Life and Variable Universal Life, Universal Life, Term products through financial advisors and independent agents. The Impact In this role, you consult with our clients (broker dealers, captive agents and/or institutions) on pre-and-post-sale technical product support. You respond to inquiries from our distribution partners and advisors on products, sales designs/concepts, and product positioning. You communicate confidently with your customer base and drive sales in partnership with your territory's Managing Director. You provide sales and marketing materials and specific sales illustration support as needed. In partnership with your Internal Wholesaling and Advances Sales team, you build your knowledge of life insurance products, riders, concepts while gaining industry knowledge and insights on market trends. Respond to email inquiries from customers and partners. You develop and maintain strong business relationships with key distributors to help meet sales goals and collaborate with various internal departments to insure proper processing of business. The Minimum Qualifications Bachelor's degree or High School Diploma + 4+ years' work experience in financial services 1+ years' working experience with life insurance clients, broker dealers, captive agents and/or institutions FINRA SIE, Series 6 & 63 at time of application or must obtain within 6 months of hire State Life & Health at time of application or must obtain within 6 months of hire The Ideal Qualifications Bachelor's degre e 3+ years' experience of sales or sales support experience with life insurance products FINRA SIE, Series 6 and 63 at time of application Ideally able to accommodate a work shift of 10am - 7pm State Life & Health at time of application Proven communication skills (both written and verbal) Well-established self-management skills, e.g., time management, prioritization, managing internal and external relationships Working knowledge of Microsoft Office (especially Outlook, Excel & PowerPoint Extensive knowledge about individual life insurance products (i.e. Whole Life, UL, VUL and Term), practices, trends and information affecting the business and organization Experience working with BGA's, POS's and IMO's Experience with Salesforce What to Expect as Part of MassMutual and the Team MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset Compensation $60k-$65k base salary range, plus sales-based compensation resulting in a total target compensation package of $75-$95K MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity MassMutual Strategic Distributors (MMSD) is looking for a self-starting and partnership-oriented Life Internal Wholesaler to join our Internal Sales Desk. You will have a strong desire to broaden financial wellness and education to communities throughout the country. The Team The Internal Sales Desk at MassMutual Strategic Distributors works with distributors in the third-party/independent/brokerage general agent space to sell our Whole Life and Variable Universal Life, Universal Life, Term products through financial advisors and independent agents. The Impact In this role, you consult with our clients (broker dealers, captive agents and/or institutions) on pre-and-post-sale technical product support. You respond to inquiries from our distribution partners and advisors on products, sales designs/concepts, and product positioning. You communicate confidently with your customer base and drive sales in partnership with your territory's Managing Director. You provide sales and marketing materials and specific sales illustration support as needed. In partnership with your Internal Wholesaling and Advances Sales team, you build your knowledge of life insurance products, riders, concepts while gaining industry knowledge and insights on market trends. Respond to email inquiries from customers and partners. You develop and maintain strong business relationships with key distributors to help meet sales goals and collaborate with various internal departments to insure proper processing of business. The Minimum Qualifications Bachelor's degree or High School Diploma + 4+ years' work experience in financial services 1+ years' working experience with life insurance clients, broker dealers, captive agents and/or institutions FINRA SIE, Series 6 & 63 at time of application or must obtain within 6 months of hire State Life & Health at time of application or must obtain within 6 months of hire The Ideal Qualifications Bachelor's degre e 3+ years' experience of sales or sales support experience with life insurance products FINRA SIE, Series 6 and 63 at time of application Ideally able to accommodate a work shift of 10am - 7pm State Life & Health at time of application Proven communication skills (both written and verbal) Well-established self-management skills, e.g., time management, prioritization, managing internal and external relationships Working knowledge of Microsoft Office (especially Outlook, Excel & PowerPoint Extensive knowledge about individual life insurance products (i.e. Whole Life, UL, VUL and Term), practices, trends and information affecting the business and organization Experience working with BGA's, POS's and IMO's Experience with Salesforce What to Expect as Part of MassMutual and the Team MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset Compensation $60k-$65k base salary range, plus sales-based compensation resulting in a total target compensation package of $75-$95K MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual
Suitability Principal
MassMutual Montgomery, Alabama
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual
Suitability Principal
MassMutual Sacramento, California
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Santander Holdings USA Inc
Sales and Service Banker, Wayne, PA
Santander Holdings USA Inc Wayne, Pennsylvania
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sales and Service Banker serves as a trusted advisor to customers with a focus on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending, and investment products while delivering exceptional customer service, minimizing risk and defending against fraud. Sales and Service Bankers proactively engage with customers assisting with various financial needs, processing teller transactions, identifying cross-sell opportunities, resolving issues, and educating them on digital banking tools. Collaborating with team members to drive branch sales targets and contribute to the overall success of the bank. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Identify opportunities to grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner referrals. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Collaborate with team members and partners to achieve branch goals and drive overall performance. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers with digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Perform teller transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and efficiency. Handle cash and maintain accurate cash drawer balances. Assist with custodianship, audits, and other operational tasks. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Time allocated to each core responsibility may vary depending on the branch needs. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma or GED - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 12+ Months Experience selling products and/or services - Required. (OR) 6+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 6+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Sales and Service Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 6+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. (AND) 6+ Months Cash handling experience - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Ability to learn and apply sales techniques to recommend products and services that meet customer needs. Experience in cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Understands the necessity and value of accuracy and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $34,500.00 USD Maximum: $53,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/27/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sales and Service Banker serves as a trusted advisor to customers with a focus on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending, and investment products while delivering exceptional customer service, minimizing risk and defending against fraud. Sales and Service Bankers proactively engage with customers assisting with various financial needs, processing teller transactions, identifying cross-sell opportunities, resolving issues, and educating them on digital banking tools. Collaborating with team members to drive branch sales targets and contribute to the overall success of the bank. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Identify opportunities to grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner referrals. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Collaborate with team members and partners to achieve branch goals and drive overall performance. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers with digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Perform teller transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and efficiency. Handle cash and maintain accurate cash drawer balances. Assist with custodianship, audits, and other operational tasks. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Time allocated to each core responsibility may vary depending on the branch needs. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma or GED - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 12+ Months Experience selling products and/or services - Required. (OR) 6+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 6+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Sales and Service Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 6+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. (AND) 6+ Months Cash handling experience - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Ability to learn and apply sales techniques to recommend products and services that meet customer needs. Experience in cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Understands the necessity and value of accuracy and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $34,500.00 USD Maximum: $53,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
MassMutual
Internal Wholesaler
MassMutual Springfield, Massachusetts
The Opportunity MassMutual Strategic Distributors (MMSD) is looking for a self-starting and partnership-oriented Life Internal Wholesaler to join our Internal Sales Desk. You will have a strong desire to broaden financial wellness and education to communities throughout the country. The Team The Internal Sales Desk at MassMutual Strategic Distributors works with distributors in the third-party/independent/brokerage general agent space to sell our Whole Life and Variable Universal Life, Universal Life, Term products through financial advisors and independent agents. The Impact In this role, you consult with our clients (broker dealers, captive agents and/or institutions) on pre-and-post-sale technical product support. You respond to inquiries from our distribution partners and advisors on products, sales designs/concepts, and product positioning. You communicate confidently with your customer base and drive sales in partnership with your territory's Managing Director. You provide sales and marketing materials and specific sales illustration support as needed. In partnership with your Internal Wholesaling and Advances Sales team, you build your knowledge of life insurance products, riders, concepts while gaining industry knowledge and insights on market trends. Respond to email inquiries from customers and partners. You develop and maintain strong business relationships with key distributors to help meet sales goals and collaborate with various internal departments to insure proper processing of business. The Minimum Qualifications Bachelor's degree or High School Diploma + 4+ years' work experience in financial services 1+ years' working experience with life insurance clients, broker dealers, captive agents and/or institutions FINRA SIE, Series 6 & 63 at time of application or must obtain within 6 months of hire State Life & Health at time of application or must obtain within 6 months of hire The Ideal Qualifications Bachelor's degre e 3+ years' experience of sales or sales support experience with life insurance products FINRA SIE, Series 6 and 63 at time of application Ideally able to accommodate a work shift of 10am - 7pm State Life & Health at time of application Proven communication skills (both written and verbal) Well-established self-management skills, e.g., time management, prioritization, managing internal and external relationships Working knowledge of Microsoft Office (especially Outlook, Excel & PowerPoint Extensive knowledge about individual life insurance products (i.e. Whole Life, UL, VUL and Term), practices, trends and information affecting the business and organization Experience working with BGA's, POS's and IMO's Experience with Salesforce What to Expect as Part of MassMutual and the Team MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset Compensation $60k-$65k base salary range, plus sales-based compensation resulting in a total target compensation package of $75-$95K MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity MassMutual Strategic Distributors (MMSD) is looking for a self-starting and partnership-oriented Life Internal Wholesaler to join our Internal Sales Desk. You will have a strong desire to broaden financial wellness and education to communities throughout the country. The Team The Internal Sales Desk at MassMutual Strategic Distributors works with distributors in the third-party/independent/brokerage general agent space to sell our Whole Life and Variable Universal Life, Universal Life, Term products through financial advisors and independent agents. The Impact In this role, you consult with our clients (broker dealers, captive agents and/or institutions) on pre-and-post-sale technical product support. You respond to inquiries from our distribution partners and advisors on products, sales designs/concepts, and product positioning. You communicate confidently with your customer base and drive sales in partnership with your territory's Managing Director. You provide sales and marketing materials and specific sales illustration support as needed. In partnership with your Internal Wholesaling and Advances Sales team, you build your knowledge of life insurance products, riders, concepts while gaining industry knowledge and insights on market trends. Respond to email inquiries from customers and partners. You develop and maintain strong business relationships with key distributors to help meet sales goals and collaborate with various internal departments to insure proper processing of business. The Minimum Qualifications Bachelor's degree or High School Diploma + 4+ years' work experience in financial services 1+ years' working experience with life insurance clients, broker dealers, captive agents and/or institutions FINRA SIE, Series 6 & 63 at time of application or must obtain within 6 months of hire State Life & Health at time of application or must obtain within 6 months of hire The Ideal Qualifications Bachelor's degre e 3+ years' experience of sales or sales support experience with life insurance products FINRA SIE, Series 6 and 63 at time of application Ideally able to accommodate a work shift of 10am - 7pm State Life & Health at time of application Proven communication skills (both written and verbal) Well-established self-management skills, e.g., time management, prioritization, managing internal and external relationships Working knowledge of Microsoft Office (especially Outlook, Excel & PowerPoint Extensive knowledge about individual life insurance products (i.e. Whole Life, UL, VUL and Term), practices, trends and information affecting the business and organization Experience working with BGA's, POS's and IMO's Experience with Salesforce What to Expect as Part of MassMutual and the Team MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset Compensation $60k-$65k base salary range, plus sales-based compensation resulting in a total target compensation package of $75-$95K MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Santander Holdings USA Inc
Relationship Banker, Hyannis, MA
Santander Holdings USA Inc Hyannis, Massachusetts
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/27/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Santander Holdings USA Inc
Relationship Banker, Mashpee, MA
Santander Holdings USA Inc Buzzards Bay, Massachusetts
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/27/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Santander Holdings USA Inc
Sales and Service Banker, Triangle, Edgartown, MA
Santander Holdings USA Inc Edgartown, Massachusetts
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sales and Service Banker serves as a trusted advisor to customers with a focus on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending, and investment products while delivering exceptional customer service, minimizing risk and defending against fraud. Sales and Service Bankers proactively engage with customers assisting with various financial needs, processing teller transactions, identifying cross-sell opportunities, resolving issues, and educating them on digital banking tools. Collaborating with team members to drive branch sales targets and contribute to the overall success of the bank. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Identify opportunities to grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner referrals. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Collaborate with team members and partners to achieve branch goals and drive overall performance. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers with digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Perform teller transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and efficiency. Handle cash and maintain accurate cash drawer balances. Assist with custodianship, audits, and other operational tasks. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Time allocated to each core responsibility may vary depending on the branch needs. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, or GED - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 12+ Months Experience selling products and/or services - Required. (OR) 6+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 6+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Sales and Service Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 6+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. (AND) 6+ Months Cash handling experience - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Ability to learn and apply sales techniques to recommend products and services that meet customer needs. Experience in cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Understands the necessity and value of accuracy and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $34,500.00 USD Maximum: $53,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/27/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sales and Service Banker serves as a trusted advisor to customers with a focus on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending, and investment products while delivering exceptional customer service, minimizing risk and defending against fraud. Sales and Service Bankers proactively engage with customers assisting with various financial needs, processing teller transactions, identifying cross-sell opportunities, resolving issues, and educating them on digital banking tools. Collaborating with team members to drive branch sales targets and contribute to the overall success of the bank. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Identify opportunities to grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner referrals. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Collaborate with team members and partners to achieve branch goals and drive overall performance. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers with digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Perform teller transactions, including deposits, withdrawals, and transfers, while ensuring accuracy and efficiency. Handle cash and maintain accurate cash drawer balances. Assist with custodianship, audits, and other operational tasks. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Time allocated to each core responsibility may vary depending on the branch needs. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, or GED - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 12+ Months Experience selling products and/or services - Required. (OR) 6+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 6+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Sales and Service Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 6+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. (AND) 6+ Months Cash handling experience - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Ability to learn and apply sales techniques to recommend products and services that meet customer needs. Experience in cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Understands the necessity and value of accuracy and attention to detail. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $34,500.00 USD Maximum: $53,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Santander Holdings USA Inc
Relationship Banker, Mashpee, MA
Santander Holdings USA Inc Mashpee, Massachusetts
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/27/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: As a Relationship Banker you serve as a trusted advisor to customers, focusing on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending and investment products while delivering exceptional customer service. Relationship Bankers proactively engage with customers to identify opportunities for cross-selling services, resolving issues, and educating them on digital banking tools. You collaborate with other team members to drive branch sales targets and contribute to the overall success of the bank. Your primary goal is to enhance customer satisfaction and loyalty while supporting the bank's growth objectives. Achieve or exceed sales targets by actively promoting and effectively cross selling various banking products and services to existing and prospective customers. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Proactively prospect for new clients through internal and outbound interactions such as: networking, referrals, lead calling, portfolio management and community engagement. Responsible for meeting the financial needs of the customer to include transactional, servicing, and product. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Ensure an elevated customer experience, delivering personalized, seamless, and attentive service. Foster customer loyalty by addressing concerns and providing timely resolutions. Engage customers through digital platforms to enhance customer interactions and educate them on self-service options. Communicate clearly and effectively with customers in person, over the phone, or through digital channels. Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense. Collaborate with team members and partners to achieve branch goals and drive overall performance. Responsibilities may extend to supporting nearby branch locations based on business necessity. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: High school diploma, GED: or equivalent - Required Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Preferred Qualifications: 3+ Years Experience selling products and/or services in an incentive-based environment - Required. (OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening customer relationships and delivering results - Required. (OR) 12+ Months Demonstrated successful Santander experience related to the essential functions and responsibilities of the Relationship Banker role. District Executive, District Operations Manager and Region President endorsement of performance - Required. (AND) 12+ Months Customer service experience within a high volume, fast paced and constantly changing environment - Required. Established relationship-building skills with a focus on customer experience and loyalty. Excellent customer service skills and a passion for helping others. Proven track record in sales and cross-selling products and services. Ability to work collaboratively in a team-oriented environment. Excellent communication, consultative and influence skills both verbal and written. Ability to display a credible, trustworthy, and professional image at all times. Proficient in using digital tools and technology to enhance customer engagement. Ability to follow directions, policies, and procedures. Ability to identify and escalate concerns of risk to appropriate channels. Ability to work in a fast-paced environment and manage multiple priorities. Computer proficiency and basic math skills. Ability to work branch hours, which can include weekends and evenings. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Preferred experience in Microsoft Office products. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $38,250.00 USD Maximum: $61,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
MassMutual
Suitability Principal
MassMutual Austin, Texas
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual
Suitability Principal - VUL & Group Plans
MassMutual Raleigh, North Carolina
The Opportunity As aSuitability Principal (VUL & Group Plans) you will conduct back-office review and firm-acceptance of as well as suitability reviews for accounts clearing through National Financial Services (NFS). In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. The Team The MML Investors Services, LLC New Business Team is comprised of highly skilled, financial services professionals who render collaborative new business reviews to our Financial Advisors. Team members demonstrate high levels of competence in the areas of resilience, accountability, agility, and are focused on continuous improvement and development. The team culture is collaborative, cross-functional, and fosters high performance results with an emphasis on encouraging a healthy work/life balance. We seek to provide best-in-class service to sophisticated Advisors as they provide their clients with a holistic suite of wealth management products and solutions. Specifically, this position will sit on the MMLIS Special Product New Business Team . This team supports variable life and group retirement plan reviews and may support the review of other new business investment classes. The Impact Key Responsibilities Include: Conduct back-office review and firm-acceptance of new and existing submissions related to Brokerage, Direct and Third-Party Advisory accounts Review trading activity of registered representatives through supervisory control procedures and application of firm policies and procedures and will require the associate to eventually become a subject matter expert for all previously referenced lines of Inforce Business, including a solid understanding of our platforms and systems Determine root cause of issues, provide solutions, and resolve matters independently without management supervision at times. Implementation and management of operational and supervisory procedures for the firm Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory review of securities such as Options trading and Municipal Securities may be required. Involved daily in complex problem resolution requiring higher level critical thinking Consult with registered representatives, Agency Supervisory Officers and Regional Supervisory Directors, providing guidance on suitability concerns and guidelines Consistently identify and report to management on trending and risk mitigation measures The Minimum Qualifications FINRA Series 7 & 24 required at time of application 2+ years MMLIS Experience or 3+ years' experience within the brokerage/advisory space High School Diploma or equivalent Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of the MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space 2+ years experience with variable universal life and group retirement plans 2+ year experience with Microsoft Excel and performing pivot tables Ability to work in a fast paced, ever changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance. Superior customer service skills Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential. Passion for embracing business process improvement opportunities. High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others W hat Yo u Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As aSuitability Principal (VUL & Group Plans) you will conduct back-office review and firm-acceptance of as well as suitability reviews for accounts clearing through National Financial Services (NFS). In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. The Team The MML Investors Services, LLC New Business Team is comprised of highly skilled, financial services professionals who render collaborative new business reviews to our Financial Advisors. Team members demonstrate high levels of competence in the areas of resilience, accountability, agility, and are focused on continuous improvement and development. The team culture is collaborative, cross-functional, and fosters high performance results with an emphasis on encouraging a healthy work/life balance. We seek to provide best-in-class service to sophisticated Advisors as they provide their clients with a holistic suite of wealth management products and solutions. Specifically, this position will sit on the MMLIS Special Product New Business Team . This team supports variable life and group retirement plan reviews and may support the review of other new business investment classes. The Impact Key Responsibilities Include: Conduct back-office review and firm-acceptance of new and existing submissions related to Brokerage, Direct and Third-Party Advisory accounts Review trading activity of registered representatives through supervisory control procedures and application of firm policies and procedures and will require the associate to eventually become a subject matter expert for all previously referenced lines of Inforce Business, including a solid understanding of our platforms and systems Determine root cause of issues, provide solutions, and resolve matters independently without management supervision at times. Implementation and management of operational and supervisory procedures for the firm Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory review of securities such as Options trading and Municipal Securities may be required. Involved daily in complex problem resolution requiring higher level critical thinking Consult with registered representatives, Agency Supervisory Officers and Regional Supervisory Directors, providing guidance on suitability concerns and guidelines Consistently identify and report to management on trending and risk mitigation measures The Minimum Qualifications FINRA Series 7 & 24 required at time of application 2+ years MMLIS Experience or 3+ years' experience within the brokerage/advisory space High School Diploma or equivalent Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of the MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space 2+ years experience with variable universal life and group retirement plans 2+ year experience with Microsoft Excel and performing pivot tables Ability to work in a fast paced, ever changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance. Superior customer service skills Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential. Passion for embracing business process improvement opportunities. High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others W hat Yo u Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual
Suitability Principal
MassMutual Hutto, Texas
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual
Suitability Principal
MassMutual Taylor, Texas
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual
Suitability Principal
MassMutual San Marcos, Texas
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual
Suitability Principal
MassMutual Leander, Texas
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual
Suitability Principal
MassMutual Pflugerville, Texas
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
MassMutual
Suitability Principal
MassMutual Round Rock, Texas
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As a Suitability Principal, you will be responsible for conducting back-office suitability reviews and firm-acceptance for accounts clearing through National Financial Services (NFS). You will also be responsible for the review and acceptance of money movement, transfers, and account maintenance transactions. You will demonstrate a strong penchant for leadership and coaching. In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience, and self-awareness. The Team MML Investors Services (MMLIS) Cashiering department reviews and processes brokerage and advisory transfers in a timely manner to facilitate the movement of customer funds in and out of our brokerage accounts held with National Financial Services (NFS); including depositing and withdrawing of funds. Further, the team handles the setup and modifications of money movement investment and withdrawal plans. We provide guidance and education to field reps on requirements and regulations regarding money movement and communicate frequently with National Financial Services. The team also works closely with the Transfer of Assets, Advisory, New Business and Trading teams within MMLIS. The Impact As an InForce Business Acceptance Consultant you will effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors and provide guidance on money movement suitability, introducing broker/dealer and clearing firm money movement requirements and policies, and navigating margin related money movement matters (e.g., guarantee of funds). Additionally, you will be involved daily in complex problem resolution requiring higher level critical thinking, including the occasional policy exception review. As a registered principal, you may be asked to temporarily step into the role of another department's Business Acceptance Consultant, requiring the general knowledge of non-Cashiering related duties. Key responsibilities will include: Conduct back-office review and firm-acceptance of Broker Dealer business submissions including Corporate RIA accounts, Brokerage accounts, Options accounts, 529 plans, money movement, transfers, and account maintenance. Handle the review of death and divorce related transfers between accounts, federal wire disbursements, international money movement, restriction removals and collateral releases. Assist in the processing of daily transactions by reviewing and approving for accuracy, alignment with client instructions and internal policies while multitasking and prioritizing duties throughout the day to ensure timely resolution. Working independently and in a team environment on these duties for individual and team wide success. Determine root cause of issues, provide solutions, and resolve matters independently without management supervision. Implementation and management of operational and supervisory procedures for the firm. Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory knowledge of securities such as Options trading, Municipal Securities, Mutual Fund classifications and Margin regulations may be required. Involved in complex problem resolution requiring higher level critical thinking daily. Consistently identify and report to management on trending and risk mitigation measures. Engage with specialized professional personnel/departments at MMLIS and NFS, such as Legal, Compliance, Anti-Money Laundering, Risk and Margin. Become well versed in retirement products, Internal Revenue Service (IRS) regulations and banking services/workflows (e.g., clearing house, pre-note, federal wire, intermediary banking). The Minimum Qualifications FINRA Series 7 & 24 at time of application 2+ years MMLIS experience and / or 3+ years' experience with Brokerage/Advisory Transfer of Assets or Money Movement transactions High School Diploma/GED/HiSET Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of t h e MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space Extensive working knowledge or ability to learn the following systems: ICP, A360, Case Manager, Wealthscape, GIACT, Accurint/LexusNexus, FBSI, and Envestnet's ENV2 platform Ability to work in a fast paced, ever-changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance Passion for embracing business process improvement opportunities High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others Superior customer service skills Ability to work in a fast paced, ever-changing environment Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential What to Expect as Part of MassMutual and the Team Regular meetings with the MMLIS Cashiering Team Focused one-on-one meetings with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.

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