Job Description Job Description Job Summary: The Dockmaster is responsible for several areas of the marina operations and all slip activity under the direction of the General Manager. This role will serve as the ambassador for the marina and is the first person with whom a Boater/Guest will interact. The Dockmaster is responsible for the safe mooring of vessels, general operation of the docks, assisting boaters and responding to general questions, supporting front desk operations and maintaining a safe and clean environment throughout the marina facilities. In addition , he/she serves as part of the leadership team and helps with training and supervision. About Working in a Marina The "Dream work is in the Team work!" As a Marina team member, you will be cross trained to perform a variety of tasks across our Marina operations. Being flexible and open to "pitching in" is an essential function of being part of the team! Most marina team members are multi-functional and perform many varied tasks. Especially during emergencies, (storms, floods, etc.) or peak boating times, team members will be called upon to work together and perform functions that may be in addition to their normal job duties. "That's not my Job", is not within our Marina operations vocabulary. The more well-rounded the team member, the more opportunities to grow and be considered for future opportunities! Supervisory Responsibilities: Assists in supervising and training team members Hold team members accountable by providing appropriate coaching. Escalates issues to the General Manager on concerns with team member's performance or concerns. Roles & Responsibilities: Routinely inspects, conducts walk throughs and ensures above average appearance of facility. Assist the General Manager in creating a daily checklist of tasks and assign to team members appropriately and/or may take on the tasks to ensure that the Marina is in Best in Class shape. Provides support, setup and maintenance of all wet slip account files using Molo /POS system. Provides appropriate assistance to customers, vendors, officials and team members Communicates with boaters and potential leads and guests in a professional manner at all times. Resolves customer disputes in a manner consistent with Integra Marina's philosophy and policy. Refers all disputes outside scope of abilities to the General Manager. Perform administrative/frontdesk duties (i.e., Molo reservations , guest inquiries, billing , answering calls, etc.). Direct, move, assist and securely moor vessels to dock Ensures that Boaters and Team Members observe all marina rules and regulations Ability to work weekends and holidays Ability to work overtime as needed Safety and Environmental Responsibilities Follow Integra Marinas Safety and Environmental rules and complete required related training Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area Report all accidents, injuries, spills and near misses immediately All other duties perform all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks. Education and Experience: High school diploma or equivalent preferred 2-5 years' marina experience preferred Ability to work safely around the water Ability to lift 50 pounds Basic boat handling skills are essential Knowledge of dock construction and repair preferred Knowledge of basic tools preferred Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizationalskills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Physical Requirements: Ability to stand, stoop, or bend for long periods of time. Ability to walk for an extended period of time. Work is performed both indoors and outdoors and may require a fair amount of physical activity; some of the work is done sedentary. May work outdoors in inclement weather. Ability to lift 50 pounds Work Schedule: Marinas are open seven days a week typically from morning to sunset. We strive to provide flexibility, whenever possible, and at the same time we must be able to maintain adequate staffing to meet the needs of our guests. Please note that working full or partial weekends is required. Founded in 2006, Integra Investments' creative approach to real estate, supported by our diverse team of best-in-class professionals with specialized expertise, has allowed Integra to successfully invest across several asset classes, including mixed-use, affordable housing, market-rate rentals, residential condos, offices, marinas, hotels, and retail. Today, Integra manages over $2.3B in capitalized assets across all asset classes. Founded in 2020, Integra Marinas, a subsidiary of Integra Investments, is a leading marina owner, developer, and operator of premier marinas in the best boating markets along the east coast of the U.S. Today, Integra Marinas owns seven marinas and has plans to continue to expand the portfolio in a strategic and thoughtful manner. Integra's culture of transparency, creativity, and collaboration, coupled with its investment philosophy and proven track record, has provided Integra with the opportunity to serve as the trusted real estate investment partner for some of the most reputable institutional investors, individual investors, and family offices.
07/26/2026
Full time
Job Description Job Description Job Summary: The Dockmaster is responsible for several areas of the marina operations and all slip activity under the direction of the General Manager. This role will serve as the ambassador for the marina and is the first person with whom a Boater/Guest will interact. The Dockmaster is responsible for the safe mooring of vessels, general operation of the docks, assisting boaters and responding to general questions, supporting front desk operations and maintaining a safe and clean environment throughout the marina facilities. In addition , he/she serves as part of the leadership team and helps with training and supervision. About Working in a Marina The "Dream work is in the Team work!" As a Marina team member, you will be cross trained to perform a variety of tasks across our Marina operations. Being flexible and open to "pitching in" is an essential function of being part of the team! Most marina team members are multi-functional and perform many varied tasks. Especially during emergencies, (storms, floods, etc.) or peak boating times, team members will be called upon to work together and perform functions that may be in addition to their normal job duties. "That's not my Job", is not within our Marina operations vocabulary. The more well-rounded the team member, the more opportunities to grow and be considered for future opportunities! Supervisory Responsibilities: Assists in supervising and training team members Hold team members accountable by providing appropriate coaching. Escalates issues to the General Manager on concerns with team member's performance or concerns. Roles & Responsibilities: Routinely inspects, conducts walk throughs and ensures above average appearance of facility. Assist the General Manager in creating a daily checklist of tasks and assign to team members appropriately and/or may take on the tasks to ensure that the Marina is in Best in Class shape. Provides support, setup and maintenance of all wet slip account files using Molo /POS system. Provides appropriate assistance to customers, vendors, officials and team members Communicates with boaters and potential leads and guests in a professional manner at all times. Resolves customer disputes in a manner consistent with Integra Marina's philosophy and policy. Refers all disputes outside scope of abilities to the General Manager. Perform administrative/frontdesk duties (i.e., Molo reservations , guest inquiries, billing , answering calls, etc.). Direct, move, assist and securely moor vessels to dock Ensures that Boaters and Team Members observe all marina rules and regulations Ability to work weekends and holidays Ability to work overtime as needed Safety and Environmental Responsibilities Follow Integra Marinas Safety and Environmental rules and complete required related training Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area Report all accidents, injuries, spills and near misses immediately All other duties perform all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks. Education and Experience: High school diploma or equivalent preferred 2-5 years' marina experience preferred Ability to work safely around the water Ability to lift 50 pounds Basic boat handling skills are essential Knowledge of dock construction and repair preferred Knowledge of basic tools preferred Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizationalskills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Physical Requirements: Ability to stand, stoop, or bend for long periods of time. Ability to walk for an extended period of time. Work is performed both indoors and outdoors and may require a fair amount of physical activity; some of the work is done sedentary. May work outdoors in inclement weather. Ability to lift 50 pounds Work Schedule: Marinas are open seven days a week typically from morning to sunset. We strive to provide flexibility, whenever possible, and at the same time we must be able to maintain adequate staffing to meet the needs of our guests. Please note that working full or partial weekends is required. Founded in 2006, Integra Investments' creative approach to real estate, supported by our diverse team of best-in-class professionals with specialized expertise, has allowed Integra to successfully invest across several asset classes, including mixed-use, affordable housing, market-rate rentals, residential condos, offices, marinas, hotels, and retail. Today, Integra manages over $2.3B in capitalized assets across all asset classes. Founded in 2020, Integra Marinas, a subsidiary of Integra Investments, is a leading marina owner, developer, and operator of premier marinas in the best boating markets along the east coast of the U.S. Today, Integra Marinas owns seven marinas and has plans to continue to expand the portfolio in a strategic and thoughtful manner. Integra's culture of transparency, creativity, and collaboration, coupled with its investment philosophy and proven track record, has provided Integra with the opportunity to serve as the trusted real estate investment partner for some of the most reputable institutional investors, individual investors, and family offices.
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: ROLE RESPONSIBILITIES: As the Climbing Lead, you will bring your passion and expertise in climbing to our retail climb department execution, outfitting customers and activation of our in store rock wall experience . You will drive the engagement, training and educational programs for both customers and teammates in all aspects of climbing. As the Climbing Lead, you are responsible for monitoring climbing activities and providing assistance to climbers. You will direct the workflow and oversee the daily operations of the climb department under the direction of the Assistant Store Manager. Additional responsibilities include driving results, ensuring Company standards, and assisting in other operations as needed. Responsible for driving the highest level of customer service within the department while engaging in behaviors that are in-line with company's service and selling standards. Bring to life the power of opinion. Ensure the customer experience includes product experts who provide consultative advice while demonstrating excellent product knowledge. Instruct climbing techniques for explores of all ages and experience levels. Teach instructional lessons as needed or requested. Supervise climb sessions. Uphold Company standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods through following established floor sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc. Assist the store management team with general supervision in the store in accordance with Company policies and procedures, including opening and closing the store, performing Front End and Cash Office functions. Assist manager with department scheduling, directing workflow, daily guide assignments, and monitoring project status. Communicate information to department guides regarding Company initiatives, programs, promotions, etc. Identify and correct any safety concerns with the rock wall and climbing equipment by maintaining Company loss prevention standards and controls. Assist in creating, maintaining and ensuring compliance of safety related standard operating procedures for the building, service areas, climbing wall and where applicable, the field. Ensures the safety and security of teammates, customers and property per local regulations. Ensure all certifications are completed and up to date. Assist with training associates on Company procedures and programs; this includes new associate training and cross training current associates. Train and mentor new hires by sharing experience, knowledge and best practices. Share timely feedback on projects, tasks and deliverables. Manage team-building events at the rock wall with guides. Perform other tasks as assigned by management. LEADERSHIP COMPETENCIES: Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns QUALIFICATIONS: Flexible availability - including nights, weekend, and holidays Prior retail sales experience (or customer-focused experience) preferred Climbing certification required Applicants must be at least 18 years old to comply with applicable labor laws and job-specific requirements.
07/26/2026
Full time
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: ROLE RESPONSIBILITIES: As the Climbing Lead, you will bring your passion and expertise in climbing to our retail climb department execution, outfitting customers and activation of our in store rock wall experience . You will drive the engagement, training and educational programs for both customers and teammates in all aspects of climbing. As the Climbing Lead, you are responsible for monitoring climbing activities and providing assistance to climbers. You will direct the workflow and oversee the daily operations of the climb department under the direction of the Assistant Store Manager. Additional responsibilities include driving results, ensuring Company standards, and assisting in other operations as needed. Responsible for driving the highest level of customer service within the department while engaging in behaviors that are in-line with company's service and selling standards. Bring to life the power of opinion. Ensure the customer experience includes product experts who provide consultative advice while demonstrating excellent product knowledge. Instruct climbing techniques for explores of all ages and experience levels. Teach instructional lessons as needed or requested. Supervise climb sessions. Uphold Company standards for merchandise presentation, showcasing the best apparel and equipment brands in sporting goods through following established floor sets, signing requirements, price changes, replenishment and recovery processes, in-stock, etc. Assist the store management team with general supervision in the store in accordance with Company policies and procedures, including opening and closing the store, performing Front End and Cash Office functions. Assist manager with department scheduling, directing workflow, daily guide assignments, and monitoring project status. Communicate information to department guides regarding Company initiatives, programs, promotions, etc. Identify and correct any safety concerns with the rock wall and climbing equipment by maintaining Company loss prevention standards and controls. Assist in creating, maintaining and ensuring compliance of safety related standard operating procedures for the building, service areas, climbing wall and where applicable, the field. Ensures the safety and security of teammates, customers and property per local regulations. Ensure all certifications are completed and up to date. Assist with training associates on Company procedures and programs; this includes new associate training and cross training current associates. Train and mentor new hires by sharing experience, knowledge and best practices. Share timely feedback on projects, tasks and deliverables. Manage team-building events at the rock wall with guides. Perform other tasks as assigned by management. LEADERSHIP COMPETENCIES: Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns QUALIFICATIONS: Flexible availability - including nights, weekend, and holidays Prior retail sales experience (or customer-focused experience) preferred Climbing certification required Applicants must be at least 18 years old to comply with applicable labor laws and job-specific requirements.
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves. Supports building and hiring a strong team by observing in-store interviews and department tours. Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture. Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events. Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level. Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable. Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates. Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the "why" behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.). Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience. Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Takes an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned by management. LEADERSHIP TRAITS: Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns QUALIFICATIONS: Flexible availability - including nights, weekend, and holidays. Prior retail sales experience (or customer-focused experience) preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
07/26/2026
Full time
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today! OVERVIEW: OVERVIEW: The Lead has a direct impact on both the execution of brand standards as well as the teammate experience. With the guidance of the Assistant Store Manager and Store Manager, the Lead is the in-store expert of their business / department. The Lead is focused on delivering the best service to our customers as well as providing direction to teammates. Their ability to lead by example, be empathic, relentless in the face of adversity, optimistic, and collaborative with teammates is how they differentiate themselves. Supports building and hiring a strong team by observing in-store interviews and department tours. Builds a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture. Plans, organizes, controls 30-days out with the guidance of Assistant Store Manager; including building an effective approach and align on necessary workforce to execute daily assignments, game plans, projects, or store events. Strategically leverages teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level. Upholds company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc. Assists the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable. Assists with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates. Prioritizes coaching and developing oneself and others; provides hands-on coaching and teaches the "why" behind tasks, plans, and processes (e.g., Protection Plans, Scorecards, Loss Prevention, etc.). Leads by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience. Creates an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect. Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information. Takes an all-hands-on-deck approach to support the team across the store. Performs other tasks as assigned by management. LEADERSHIP TRAITS: Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders: Ensures Accountability Customer-Focus Collaborative Instills Trust Decision-Quality/Decision-Making Abilities Action-Oriented Engagement Driver Talent Developer Effective Team Building Skills Plans & Aligns QUALIFICATIONS: Flexible availability - including nights, weekend, and holidays. Prior retail sales experience (or customer-focused experience) preferred. Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour). Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform. Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
07/26/2026
Full time
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
Requirements: Knowledge of construction, products, and accessories is desirable. Provides a professional and positive attitude. Knowledge of computer invoicing is desirable. Possesses organizational skills and note taking. Possesses oral and written skills sufficient to deal with customers and fellow employees. Knowledge of calculators to provide multiple arithmetic operations. Operates a multi-line telephone system. Must have own transportation and valid Alaska Driver's license. Must be able to work overtime and Saturdays. Duties and/or Responsibilities: Computer invoicing of sales orders for contractors and retail customers. Provides quality service to customers. Use of calculators and cash register. Must be able to legibly write and organize notes. Knows and understands the uses of a wide variety of building materials. Communicates special orders and pricing requests with Purchasing Agent. Provides product specification for customers. Maintains clean and organized showroom. Advises direct supervisor of low inventory level and special products needed. Notifies direct supervisor of all customer complaints. Performs other tasks as assigned by the Building Materials Manager. Benefits: Paid holidays, overtime, vacation time and sick leave. Medical/ Dental/ Vision insurance. Disability and Life insurance 401(k) Plan. Profit Sharing Plan (dependent on hours worked) Health Savings Account (HSA Plan) Flexible Spending Account (FSA Plan). AS&G is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other legally protected status. AS&G is a drug free workplace; passing a drug (including for Cannabis) and alcohol test will be required prior to employment. Random drug testing during employment. How to apply: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
07/26/2026
Full time
Requirements: Knowledge of construction, products, and accessories is desirable. Provides a professional and positive attitude. Knowledge of computer invoicing is desirable. Possesses organizational skills and note taking. Possesses oral and written skills sufficient to deal with customers and fellow employees. Knowledge of calculators to provide multiple arithmetic operations. Operates a multi-line telephone system. Must have own transportation and valid Alaska Driver's license. Must be able to work overtime and Saturdays. Duties and/or Responsibilities: Computer invoicing of sales orders for contractors and retail customers. Provides quality service to customers. Use of calculators and cash register. Must be able to legibly write and organize notes. Knows and understands the uses of a wide variety of building materials. Communicates special orders and pricing requests with Purchasing Agent. Provides product specification for customers. Maintains clean and organized showroom. Advises direct supervisor of low inventory level and special products needed. Notifies direct supervisor of all customer complaints. Performs other tasks as assigned by the Building Materials Manager. Benefits: Paid holidays, overtime, vacation time and sick leave. Medical/ Dental/ Vision insurance. Disability and Life insurance 401(k) Plan. Profit Sharing Plan (dependent on hours worked) Health Savings Account (HSA Plan) Flexible Spending Account (FSA Plan). AS&G is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other legally protected status. AS&G is a drug free workplace; passing a drug (including for Cannabis) and alcohol test will be required prior to employment. Random drug testing during employment. How to apply: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
07/26/2026
Full time
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
07/26/2026
Full time
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
07/26/2026
Full time
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
07/26/2026
Full time
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
07/26/2026
Full time
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
07/26/2026
Full time
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
07/26/2026
Full time
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
07/26/2026
Full time
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
07/26/2026
Full time
Digital Product Manager, Ann Sacks Work Mode: Onsite Location: Onsite 4-Days (Mon-Thurs), Portland, OR Opportunity Ann Sacks is a luxury tile and stone brand within Kohler Co., known for craftsmanship, material innovation, and curated design experiences. Ann Sacks is accelerating its eCommerce and digital experience capabilities to better serve designers, homeowners, and trade professionals. We are seeking a Digital Product Manager to help shape and execute the Ann Sacks eCommerce and digital roadmap, while running the day-to-day delivery cadence across our Adobe-based ecosystem (CMS, DAM, PIM, analytics, and commerce integrations). Under the direction of the Director-Brand & Marketing, this role translates UX, technology, and commercial priorities into a structured plan of work, maintains a high-quality backlog, coordinates releases, and ensures measurement frameworks support conversion optimization and revenue growth. The position will engage in cross-functional enterprise relationships (IT, Data/Analytics, Marketing, eCommerce, Sales/Trade) as well as agency/vendor partnerships and SEO. Key Responsibilities 1) eCommerce Roadmap Support & Product Planning Co-develop and maintain a rolling 12-month eCommerce and digital roadmap, including site experience enhancements, product discovery improvements, and conversion optimization initiatives. Translate business priorities (e.g., product launches, merchandising strategies, trade customer needs) into epics, user stories, acceptance criteria, and delivery plans. Balance quick wins (e.g., PDP enhancements, navigation improvements) with longer-term capability building (e.g., personalization, advanced merchandising, product configurators). Partner with stakeholders to define success metrics tied to conversion rate, AOV, engagement, and revenue performance. 2) Backlog Ownership & Agile Delivery Cadence Own backlog operations: intake, refinement, prioritization recommendations, dependency mapping, and story readiness across eCommerce and digital initiatives. Facilitate agile ceremonies (sprint planning, backlog grooming, standups, retrospectives) across internal teams and external partners. Coordinate UAT, release readiness, and launch communications for site features, merchandising updates, and product launches. Identify risks and trade-offs, providing clear options and impact assessments to support decision-making. 3) Digital Platform & eCommerce Capability Ownership (CMS / PIM / Analytics / Commerce) Drive enhancements across Ann Sacks' digital ecosystem with a focus on product storytelling and online selling. CMS (AEM): Content authoring workflows, landing pages, campaign pages, and storytelling experiences Homepage, category pages, and inspiration content to support conversion and brand engagement DAM: High-quality imagery and asset governance to support product merchandising and visual storytelling Metadata and tagging for improved asset discoverability and reuse PIM: Product data quality (dimensions, finishes, applications, pricing where applicable) Enrichment workflows to support product detail pages (PDPs) and filtering Syndication readiness across channels eCommerce / Merchandising: Product discovery (navigation, search, filtering) PDP optimization (content, cross-sell, sample ordering flows) Category merchandising and promotional capabilities Analytics: Measurement frameworks for conversion funnels, product performance, and content engagement Partner with Kohler IT and platform teams to ensure solutions are scalable, compliant, and aligned with enterprise standards. Monitor platform health, site performance, and incident resolution. 4) Digital Tools & Commerce Enablement Support implementation of tools that enhance eCommerce operations and customer experience, such as: Product sampling workflows Trade account experiences and pricing visibility Lead generation and showroom appointment tools Content and merchandising workflows Assist in discovery and requirements gathering with business stakeholders (eCommerce, merchandising, marketing, sales). Coordinate delivery with IT and platform owners, including backlog creation, UAT, and launch readiness. Ensure tools integrate seamlessly with existing systems and support measurable outcomes. 5) Measurement Enablement & Performance Insights Maintain KPI definitions and tracking aligned to eCommerce performance (conversion rate, revenue, engagement, product performance). Partner with Data & Analytics to ensure accurate event tracking and taxonomy. Provide reporting and insights on: Customer journeys and drop-off points Product and category performance Content effectiveness and merchandising impact Support ongoing optimization efforts (CRO, SEO, and content strategy). 6) Change Adoption & Enablement Develop release notes, user guides, and training materials for eCommerce and content teams. Enable merchandising and marketing teams to effectively use CMS, DAM, and product tools. Establish feedback loops with users to continuously improve workflows and site performance. Skills/Requirements Bachelor's degree in business, Information Systems, IT, Analytics, or equivalent experience preferred. Requires a minimum of 5 years of experience in digital product management, eCommerce product ownership, or digital platform delivery. Proven experience managing backlogs, writing user stories, coordinating UAT, and supporting agile delivery. Experience with eCommerce platforms and digital merchandising concepts (product discovery, PDP optimization, conversion funnels) required. Experience with enterprise platforms (CMS/DAM/PIM/analytics); Adobe ecosystem (AEM) strongly preferred. Strong ability to translate between business (merchandising, marketing, sales) and technical teams. Familiarity with product data, catalog management, and content-driven commerce experiences. Experience supporting implementation of tools beyond the website (e.g., merchandising tools, CRM enhancements, workflow platforms). Advanced communication skills required to effectively navigate a variety of stakeholders across complex projects. Applicants must be authorized to work in the US without requiring sponsorship now or in the future. We believe in supporting you from the moment you join us, which is why Kohler offers day 1 benefits. This means you'll have access to your applicable benefit programs from your first day on the job, with no waiting period. The salary range for this position is $107,650 - $166,650. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for a performance bonus/variable incentive compensation. Why Choose Kohler? We empower each associate to with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. About Us It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact . Kohler Co. is an equal opportunity/affirmative action employer.
Job Description The Transition Specialist Representative leads the Paycom implementation by partnering with Outside Sales Reps, Client Relations Representatives (CRR), Paycom Specialists (PSD), and New Client Setup (NCS) Specialists to ensure a successful implementation by guiding our clients to 100% usage and adoption of the Paycom solution. The TSR serves as the primary implementation leader responsible for owning the client implementation experience from kickoff through successful transition to long-term care, ensuring implementation strategy, execution, client adoption, first payroll readiness, and successful implementation outcomes are achieved.RESPONSIBILITIESWorkload & Project Management:- Utilize a defined implementation plan for all customers, including the goal of complete system utilization according to the Paycom Strategy through full product adoption, employe usage, automated decisioning and any other strategy put forth to differentiate Paycom's offering in the marketplace.- Successfully implements newly released products with all clients.- Holds clients accountable to deadlines and drives projects to a successful and timely completion while achieving position metrics and customer satisfaction.- Processes standard to complex payrolls under limited supervision & coordinates payroll processing timelines with all clients to ensure payroll is submitted in accordance to Paycom submission deadlines- Holds internal and external partners accountable to project objectives and timelines- Provides technical and functional support to all internal and external parties with a Paycom Project Plan to collect outstanding data for each client(s) and ensure all deadlines are met- Works with client(s) to map their current process, understand client pain points and identify areas of improvement to maximize efficiencies through use of the Paycom solution and best practices- Coordinates with client(s) to collect setup documentation of all applicable HCM products- Ensures all open implementation tasks are completed, client(s) acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teams (PSD/CRR)- Own and drive the client implementation experience from kickoff through successful transition to long-term care.- Serve as the primary implementation leader and strategic partner for clients throughout the implementation lifecycle.- Maintain ownership of the overall client experience throughout implementation, proactively driving communication, momentum, issue resolution, and client confidence.- Accountable for implementation success, client adoption, timeline execution, first payroll readiness, and seamless transition to long-term service.- Lead and execute implementation configuration, product setup, client training, adoption strategy, and implementation planning activities.- Serve as the central point of accountability for implementation execution and coordination across internal and external stakeholders.Risk Management- Diagnoses, researches and resolves customer concerns and requests- Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures- Submits all sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards- Proactively anticipates client(s) needs and assesses risk- Keeps management informed of any significant client problemsTraining & Mentoring:- Utilizes the Paycom Project Plan to record setup and trainings for all HCM products per client(s)- Promotes the use of Paycom HCM products through training on site or via web meeting- Ensures all trainings have client acceptance and meet all Paycom standardsChange Management- Actively drives the company vision through the utilization of the Paycom solution- Easily adapts to internal process changes and stays up to date on product developments- Completes Paycom product training to stay abreast of new releases and functionality in order to successfully advise and direct clients on best practices to platform optimization- Holds internal and external partners accountable to project objectives and timelines- Demonstrates initiative by constantly looking for and recommending ways to improve the TSR role- Guide clients through organizational and operational change associated with implementation, ensuring confidence, engagement, and successful adoption- Drive implementation momentum and proactively identify risks, blockers, and opportunities for improvement throughout the implementation lifecycle.Communication & Leadership:- Acts as the single-threaded owner responsible for driving implementation execution, communication, and alignment across all stakeholders.- Leads client conversations with confidence, professionalism, and strategic business acumen.- Monitors all communication channels including but not limited to e-mail and telephone notifications providing prompt responses- Answers standard to complex questions under limited supervision- Communicates the importance of data validation and first payroll preparation requirements to all clients to ensure perfect first payrolls- Ensures documentation of client processes and account notes are logged timely within Paycom Client Intelligence (PCI)- Ensures proper meeting etiquette by paying attention to the correct posture, inflection, courtesy, tone, understandability and rate of speech- Communicates effectively with clients and colleagues to establish cordial/effective working relationships- Tactfully communicates critical feedback to clients, colleagues and manager- Assumes responsibility for establishing and maintaining effective communication and coordination with Paycom personnel and management- Attends and leads meetings as required (on site and/or web meeting) - Maintains a positive attitude with all Paycom personnel and management- Adheres to all policies of Paycom including those outlined in the Paycom Employee Handbook- Communicates agendas and recaps for all meetings and trainingsTravel: - Up to 100% travel - may include overnight on all avenues of transportation (plane, train and/or automobile)- Required to attend in person New Hire, Regional and Department trainingEducation/Certification:- Bachelor's degreeExperience:- At least 1 year of applicable experience in a customer-facing role PREFERRED QUALIFICATIONSEducation/Certification:- Certifications such as Six Sigma (White Belt, Green Belt), CAPM, CSM, PMP, MBA or comparable programSkills/Abilities:- Ability to work as part of a cross-functional team- Ability to perform job duties with moderate supervision- Oral and written communication skills- Public speaking/presentation skills with both small and large formats (50+ attendees) - Ability to build trust and collaborative relationships- Consistently and effectively executes client meetings with business acumen- Intermediate knowledge of the industry, product and processes- Intermediate computer skills in Excel, MS Office Suite, Outlook and Web-based Platforms- Detail oriented and consistently delivers high quality results- Intermediate project management and planning skills- Interpersonal skills- Maintains professional appearance and calm demeanor- Ability to prioritize objectives- Excellent time management skills- Intermediate problem solving and conflict resolution skills- Organizational skills- Takes initiative to learn about a variety of client industries and expands knowledge base- Able to operate in de-escalation and key decision-making scenarios with guidance from direct supervisor- Takes initiative to seek personal and professional development opportunitiesCompetencies:- Strategy, Change Management, Continuous Improvement, Risk Management, Influence, Training & Mentoring, Business Acumen, Communication, Problem Solving, Workload & Project Management, Technology CompetencePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, type, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.WORK ENVIRONMENT AND ENVIRONMENTAL CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.No hazardous or significantly unpleasant conditions. (Such as in a typical office). The noise level in the work environment is usually moderate. BENEFITS: QUALIFICATIONS: Bachelor's Degree, Experienced, Full Time
07/26/2026
Full time
Job Description The Transition Specialist Representative leads the Paycom implementation by partnering with Outside Sales Reps, Client Relations Representatives (CRR), Paycom Specialists (PSD), and New Client Setup (NCS) Specialists to ensure a successful implementation by guiding our clients to 100% usage and adoption of the Paycom solution. The TSR serves as the primary implementation leader responsible for owning the client implementation experience from kickoff through successful transition to long-term care, ensuring implementation strategy, execution, client adoption, first payroll readiness, and successful implementation outcomes are achieved.RESPONSIBILITIESWorkload & Project Management:- Utilize a defined implementation plan for all customers, including the goal of complete system utilization according to the Paycom Strategy through full product adoption, employe usage, automated decisioning and any other strategy put forth to differentiate Paycom's offering in the marketplace.- Successfully implements newly released products with all clients.- Holds clients accountable to deadlines and drives projects to a successful and timely completion while achieving position metrics and customer satisfaction.- Processes standard to complex payrolls under limited supervision & coordinates payroll processing timelines with all clients to ensure payroll is submitted in accordance to Paycom submission deadlines- Holds internal and external partners accountable to project objectives and timelines- Provides technical and functional support to all internal and external parties with a Paycom Project Plan to collect outstanding data for each client(s) and ensure all deadlines are met- Works with client(s) to map their current process, understand client pain points and identify areas of improvement to maximize efficiencies through use of the Paycom solution and best practices- Coordinates with client(s) to collect setup documentation of all applicable HCM products- Ensures all open implementation tasks are completed, client(s) acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teams (PSD/CRR)- Own and drive the client implementation experience from kickoff through successful transition to long-term care.- Serve as the primary implementation leader and strategic partner for clients throughout the implementation lifecycle.- Maintain ownership of the overall client experience throughout implementation, proactively driving communication, momentum, issue resolution, and client confidence.- Accountable for implementation success, client adoption, timeline execution, first payroll readiness, and seamless transition to long-term service.- Lead and execute implementation configuration, product setup, client training, adoption strategy, and implementation planning activities.- Serve as the central point of accountability for implementation execution and coordination across internal and external stakeholders.Risk Management- Diagnoses, researches and resolves customer concerns and requests- Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures- Submits all sensitive data through appropriate Paycom platforms in accordance with Paycom Security Standards- Proactively anticipates client(s) needs and assesses risk- Keeps management informed of any significant client problemsTraining & Mentoring:- Utilizes the Paycom Project Plan to record setup and trainings for all HCM products per client(s)- Promotes the use of Paycom HCM products through training on site or via web meeting- Ensures all trainings have client acceptance and meet all Paycom standardsChange Management- Actively drives the company vision through the utilization of the Paycom solution- Easily adapts to internal process changes and stays up to date on product developments- Completes Paycom product training to stay abreast of new releases and functionality in order to successfully advise and direct clients on best practices to platform optimization- Holds internal and external partners accountable to project objectives and timelines- Demonstrates initiative by constantly looking for and recommending ways to improve the TSR role- Guide clients through organizational and operational change associated with implementation, ensuring confidence, engagement, and successful adoption- Drive implementation momentum and proactively identify risks, blockers, and opportunities for improvement throughout the implementation lifecycle.Communication & Leadership:- Acts as the single-threaded owner responsible for driving implementation execution, communication, and alignment across all stakeholders.- Leads client conversations with confidence, professionalism, and strategic business acumen.- Monitors all communication channels including but not limited to e-mail and telephone notifications providing prompt responses- Answers standard to complex questions under limited supervision- Communicates the importance of data validation and first payroll preparation requirements to all clients to ensure perfect first payrolls- Ensures documentation of client processes and account notes are logged timely within Paycom Client Intelligence (PCI)- Ensures proper meeting etiquette by paying attention to the correct posture, inflection, courtesy, tone, understandability and rate of speech- Communicates effectively with clients and colleagues to establish cordial/effective working relationships- Tactfully communicates critical feedback to clients, colleagues and manager- Assumes responsibility for establishing and maintaining effective communication and coordination with Paycom personnel and management- Attends and leads meetings as required (on site and/or web meeting) - Maintains a positive attitude with all Paycom personnel and management- Adheres to all policies of Paycom including those outlined in the Paycom Employee Handbook- Communicates agendas and recaps for all meetings and trainingsTravel: - Up to 100% travel - may include overnight on all avenues of transportation (plane, train and/or automobile)- Required to attend in person New Hire, Regional and Department trainingEducation/Certification:- Bachelor's degreeExperience:- At least 1 year of applicable experience in a customer-facing role PREFERRED QUALIFICATIONSEducation/Certification:- Certifications such as Six Sigma (White Belt, Green Belt), CAPM, CSM, PMP, MBA or comparable programSkills/Abilities:- Ability to work as part of a cross-functional team- Ability to perform job duties with moderate supervision- Oral and written communication skills- Public speaking/presentation skills with both small and large formats (50+ attendees) - Ability to build trust and collaborative relationships- Consistently and effectively executes client meetings with business acumen- Intermediate knowledge of the industry, product and processes- Intermediate computer skills in Excel, MS Office Suite, Outlook and Web-based Platforms- Detail oriented and consistently delivers high quality results- Intermediate project management and planning skills- Interpersonal skills- Maintains professional appearance and calm demeanor- Ability to prioritize objectives- Excellent time management skills- Intermediate problem solving and conflict resolution skills- Organizational skills- Takes initiative to learn about a variety of client industries and expands knowledge base- Able to operate in de-escalation and key decision-making scenarios with guidance from direct supervisor- Takes initiative to seek personal and professional development opportunitiesCompetencies:- Strategy, Change Management, Continuous Improvement, Risk Management, Influence, Training & Mentoring, Business Acumen, Communication, Problem Solving, Workload & Project Management, Technology CompetencePHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, type, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.WORK ENVIRONMENT AND ENVIRONMENTAL CONDITIONSThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.No hazardous or significantly unpleasant conditions. (Such as in a typical office). The noise level in the work environment is usually moderate. BENEFITS: QUALIFICATIONS: Bachelor's Degree, Experienced, Full Time
Job Description Job Description Bagel Chef (Shop Manager) Reporting to: Regional Operations Manager for NYC Position type: Salaried, Exempt About PopUp Bagels PopUp Bagels is not just a bagel company-we're a cultural movement. Our stores are small, our vibes are loud, and our energy is contagious. From signature neon and iconic bullhorns to our "Not Famous but Known" mirror, we've reimagined not just how a bagel is created, but how it's enjoyed: Grip, Rip and Dip! With a cult-like following, massive social presence, and unparalleled collaborations with top companies, partners and Brand Ambassadors PopUp Bagels is defining a new food lifestyle brand. We keep things simple, but we do them really, really well. And our customers agree. About the Role: The PopUp Bagel Chef is responsible for building a team driven by culinary excellence and leading performance in our scratch-based kitchen. This role manages full shop operations and oversees all front- and back-of-house ops. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new daily skills and showing up as your best self. This role requires a results-oriented leader with strong operational experience. Our operation is centered around innovation and quality, and this role will operate strategically and systematically to set the team and shop up for success. The Bagel Chef will balance organization, logistics, and process improvement to optimize customer experiences. This role must effectively manage, delegate, and train teams to ensure all can handle new opportunities within the shop. You will communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. Essential Responsibilities: Shop Operations & Financial Performance Own full shop operations, including P&L accountability, food cost management, labor optimization, inventory controls, and sales performance. Monitor daily and weekly KPIs and take corrective action to drive profitability and operational efficiency. Ensure consistent execution of culinary standards, recipes, portioning, and quality across all products. Oversee all systems and technology, including POS, digital ordering platforms, delivery integrations, and scheduling tools; proactively troubleshoot issues. Manage and execute new initiatives, product launches, and operational rollouts within the shop. Leadership & Team Management Recruit, interview, hire, onboard, and retain top talent for all shop roles. Build effective staffing plans and schedules aligned with business needs, labor targets, and employee availability. Lead, coach, and develop the Bagel Sous and leadership team to create a strong bench and succession pipeline. Conduct performance management processes, including goal setting, feedback, coaching, corrective action, and terminations in partnership with HR. Foster a positive, inclusive, and high-performance culture aligned with PopUp Bagels' values. Training, Development & Communication Ensure all team members are properly trained on stations, food safety, hospitality standards, and operational procedures. Lead pre-shifts, leadership meetings, and ongoing training sessions to reinforce priorities and standards. Communicate clearly and consistently across digital platforms and in person to align the team on goals, updates, and expectations. Partner with Field Leadership on development plans and leadership readiness for future growth. Guest Experience & Brand Representation Serve as the face of hospitality for the shop by actively engaging with guests, delivery partners, and the local community. Address guest feedback and operational challenges promptly, converting insights into actionable improvements. Uphold and model PopUp Bagels' brand standards, energy, and service philosophy at all times. Compliance, Safety & Employee Relations Ensure strict adherence to Department of Health regulations, food safety standards, and internal policies. Maintain required certifications and ensure team compliance with training and documentation. Uphold PopUp Bagels' anti-discrimination, anti-harassment, and workplace conduct policies. Maintain accurate documentation for employee relations matters and operational compliance. Maintain operations in compliance with Federal, state, and local regulations, as required. Education, Experience, and Skills: High school diploma or equivalent required Culinary training or coursework preferred but not required Active Department of Health and/or ServSafe certification (or ability to obtain within required timeframe) 3-5 years of restaurant management experience, including full operational ownership Prior experience managing both front- and back-of-house operations Proven experience with hiring, scheduling, performance management, and employee relations Experience with inventory management, food costing, and labor optimization Experience working in fast-paced, high-volume, scratch-based kitchens preferred Strong leadership and people management capabilities Ability to motivate, coach, and develop high-performing teams Excellent organizational, time-management, and prioritization skill Strong business acumen with the ability to analyze financial and operational data Exceptional communication skills (verbal and written) High attention to detail and commitment to consistency and quality Strong problem-solving and decision-making skills in dynamic environments Comfort navigating multiple technology platforms and digital systems Ability to adapt, learn quickly, and lead through change Passion for food, hospitality, and brand-driven experiences Physical Requirements Ability to stand and walk for extended periods Frequently lift and carry up to 25 pounds Occasionally lift up to 50 pounds Ability to bend, reach, twist, and perform repetitive motions Ability to work in a kitchen environment with exposure to heat, cold, noise, and cleaning agents Additional Role Note: The duties of this position may change from time to time. PopUp Bagels reserves the right to add or delete duties and responsibilities at the discretion of PopUp Bagels or its managers. This job description is intended to describe the general work level. It is not intended to be all-inclusive. PopUp Bagels is proud to be an Equal Opportunity Employer. We do not discriminate based on race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under other protected statuses or any other characteristic as protected under applicable federal, state and local law. We use eVerify to confirm U.S. Employment eligibility
07/26/2026
Full time
Job Description Job Description Bagel Chef (Shop Manager) Reporting to: Regional Operations Manager for NYC Position type: Salaried, Exempt About PopUp Bagels PopUp Bagels is not just a bagel company-we're a cultural movement. Our stores are small, our vibes are loud, and our energy is contagious. From signature neon and iconic bullhorns to our "Not Famous but Known" mirror, we've reimagined not just how a bagel is created, but how it's enjoyed: Grip, Rip and Dip! With a cult-like following, massive social presence, and unparalleled collaborations with top companies, partners and Brand Ambassadors PopUp Bagels is defining a new food lifestyle brand. We keep things simple, but we do them really, really well. And our customers agree. About the Role: The PopUp Bagel Chef is responsible for building a team driven by culinary excellence and leading performance in our scratch-based kitchen. This role manages full shop operations and oversees all front- and back-of-house ops. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new daily skills and showing up as your best self. This role requires a results-oriented leader with strong operational experience. Our operation is centered around innovation and quality, and this role will operate strategically and systematically to set the team and shop up for success. The Bagel Chef will balance organization, logistics, and process improvement to optimize customer experiences. This role must effectively manage, delegate, and train teams to ensure all can handle new opportunities within the shop. You will communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. Essential Responsibilities: Shop Operations & Financial Performance Own full shop operations, including P&L accountability, food cost management, labor optimization, inventory controls, and sales performance. Monitor daily and weekly KPIs and take corrective action to drive profitability and operational efficiency. Ensure consistent execution of culinary standards, recipes, portioning, and quality across all products. Oversee all systems and technology, including POS, digital ordering platforms, delivery integrations, and scheduling tools; proactively troubleshoot issues. Manage and execute new initiatives, product launches, and operational rollouts within the shop. Leadership & Team Management Recruit, interview, hire, onboard, and retain top talent for all shop roles. Build effective staffing plans and schedules aligned with business needs, labor targets, and employee availability. Lead, coach, and develop the Bagel Sous and leadership team to create a strong bench and succession pipeline. Conduct performance management processes, including goal setting, feedback, coaching, corrective action, and terminations in partnership with HR. Foster a positive, inclusive, and high-performance culture aligned with PopUp Bagels' values. Training, Development & Communication Ensure all team members are properly trained on stations, food safety, hospitality standards, and operational procedures. Lead pre-shifts, leadership meetings, and ongoing training sessions to reinforce priorities and standards. Communicate clearly and consistently across digital platforms and in person to align the team on goals, updates, and expectations. Partner with Field Leadership on development plans and leadership readiness for future growth. Guest Experience & Brand Representation Serve as the face of hospitality for the shop by actively engaging with guests, delivery partners, and the local community. Address guest feedback and operational challenges promptly, converting insights into actionable improvements. Uphold and model PopUp Bagels' brand standards, energy, and service philosophy at all times. Compliance, Safety & Employee Relations Ensure strict adherence to Department of Health regulations, food safety standards, and internal policies. Maintain required certifications and ensure team compliance with training and documentation. Uphold PopUp Bagels' anti-discrimination, anti-harassment, and workplace conduct policies. Maintain accurate documentation for employee relations matters and operational compliance. Maintain operations in compliance with Federal, state, and local regulations, as required. Education, Experience, and Skills: High school diploma or equivalent required Culinary training or coursework preferred but not required Active Department of Health and/or ServSafe certification (or ability to obtain within required timeframe) 3-5 years of restaurant management experience, including full operational ownership Prior experience managing both front- and back-of-house operations Proven experience with hiring, scheduling, performance management, and employee relations Experience with inventory management, food costing, and labor optimization Experience working in fast-paced, high-volume, scratch-based kitchens preferred Strong leadership and people management capabilities Ability to motivate, coach, and develop high-performing teams Excellent organizational, time-management, and prioritization skill Strong business acumen with the ability to analyze financial and operational data Exceptional communication skills (verbal and written) High attention to detail and commitment to consistency and quality Strong problem-solving and decision-making skills in dynamic environments Comfort navigating multiple technology platforms and digital systems Ability to adapt, learn quickly, and lead through change Passion for food, hospitality, and brand-driven experiences Physical Requirements Ability to stand and walk for extended periods Frequently lift and carry up to 25 pounds Occasionally lift up to 50 pounds Ability to bend, reach, twist, and perform repetitive motions Ability to work in a kitchen environment with exposure to heat, cold, noise, and cleaning agents Additional Role Note: The duties of this position may change from time to time. PopUp Bagels reserves the right to add or delete duties and responsibilities at the discretion of PopUp Bagels or its managers. This job description is intended to describe the general work level. It is not intended to be all-inclusive. PopUp Bagels is proud to be an Equal Opportunity Employer. We do not discriminate based on race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under other protected statuses or any other characteristic as protected under applicable federal, state and local law. We use eVerify to confirm U.S. Employment eligibility
Job Description Job Description Job Summary: The Dockmaster is responsible for several areas of the marina operations and all slip activity under the direction of the General Manager. This role will serve as the ambassador for the marina and is the first person with whom a Boater/Guest will interact. The Dockmaster is responsible for the safe mooring of vessels, general operation of the docks, assisting boaters and responding to general questions, supporting front desk operations and maintaining a safe and clean environment throughout the marina facilities. In addition , he/she serves as part of the leadership team and helps with training and supervision. About Working in a Marina The "Dream work is in the Team work!" As a Marina team member, you will be cross trained to perform a variety of tasks across our Marina operations. Being flexible and open to "pitching in" is an essential function of being part of the team! Most marina team members are multi-functional and perform many varied tasks. Especially during emergencies, (storms, floods, etc.) or peak boating times, team members will be called upon to work together and perform functions that may be in addition to their normal job duties. "That's not my Job", is not within our Marina operations vocabulary. The more well-rounded the team member, the more opportunities to grow and be considered for future opportunities! Supervisory Responsibilities: Assists in supervising and training team members Hold team members accountable by providing appropriate coaching. Escalates issues to the General Manager on concerns with team member's performance or concerns. Roles & Responsibilities: Routinely inspects, conducts walk throughs and ensures above average appearance of facility. Assist the General Manager in creating a daily checklist of tasks and assign to team members appropriately and/or may take on the tasks to ensure that the Marina is in Best in Class shape. Provides support, setup and maintenance of all wet slip account files using Molo /POS system. Provides appropriate assistance to customers, vendors, officials and team members Communicates with boaters and potential leads and guests in a professional manner at all times. Resolves customer disputes in a manner consistent with Integra Marina's philosophy and policy. Refers all disputes outside scope of abilities to the General Manager. Perform administrative/frontdesk duties (i.e., Molo reservations , guest inquiries, billing , answering calls, etc.). Direct, move, assist and securely moor vessels to dock Ensures that Boaters and Team Members observe all marina rules and regulations Ability to work weekends and holidays Ability to work overtime as needed Safety and Environmental Responsibilities Follow Integra Marinas Safety and Environmental rules and complete required related training Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area Report all accidents, injuries, spills and near misses immediately All other duties perform all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks. Education and Experience: High school diploma or equivalent preferred 2-5 years' marina experience preferred Ability to work safely around the water Ability to lift 50 pounds Basic boat handling skills are essential Knowledge of dock construction and repair preferred Knowledge of basic tools preferred Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizationalskills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Physical Requirements: Ability to stand, stoop, or bend for long periods of time. Ability to walk for an extended period of time. Work is performed both indoors and outdoors and may require a fair amount of physical activity; some of the work is done sedentary. May work outdoors in inclement weather. Ability to lift 50 pounds Work Schedule: Marinas are open seven days a week typically from morning to sunset. We strive to provide flexibility, whenever possible, and at the same time we must be able to maintain adequate staffing to meet the needs of our guests. Please note that working full or partial weekends is required. Founded in 2006, Integra Investments' creative approach to real estate, supported by our diverse team of best-in-class professionals with specialized expertise, has allowed Integra to successfully invest across several asset classes, including mixed-use, affordable housing, market-rate rentals, residential condos, offices, marinas, hotels, and retail. Today, Integra manages over $2.3B in capitalized assets across all asset classes. Founded in 2020, Integra Marinas, a subsidiary of Integra Investments, is a leading marina owner, developer, and operator of premier marinas in the best boating markets along the east coast of the U.S. Today, Integra Marinas owns seven marinas and has plans to continue to expand the portfolio in a strategic and thoughtful manner. Integra's culture of transparency, creativity, and collaboration, coupled with its investment philosophy and proven track record, has provided Integra with the opportunity to serve as the trusted real estate investment partner for some of the most reputable institutional investors, individual investors, and family offices.
07/26/2026
Full time
Job Description Job Description Job Summary: The Dockmaster is responsible for several areas of the marina operations and all slip activity under the direction of the General Manager. This role will serve as the ambassador for the marina and is the first person with whom a Boater/Guest will interact. The Dockmaster is responsible for the safe mooring of vessels, general operation of the docks, assisting boaters and responding to general questions, supporting front desk operations and maintaining a safe and clean environment throughout the marina facilities. In addition , he/she serves as part of the leadership team and helps with training and supervision. About Working in a Marina The "Dream work is in the Team work!" As a Marina team member, you will be cross trained to perform a variety of tasks across our Marina operations. Being flexible and open to "pitching in" is an essential function of being part of the team! Most marina team members are multi-functional and perform many varied tasks. Especially during emergencies, (storms, floods, etc.) or peak boating times, team members will be called upon to work together and perform functions that may be in addition to their normal job duties. "That's not my Job", is not within our Marina operations vocabulary. The more well-rounded the team member, the more opportunities to grow and be considered for future opportunities! Supervisory Responsibilities: Assists in supervising and training team members Hold team members accountable by providing appropriate coaching. Escalates issues to the General Manager on concerns with team member's performance or concerns. Roles & Responsibilities: Routinely inspects, conducts walk throughs and ensures above average appearance of facility. Assist the General Manager in creating a daily checklist of tasks and assign to team members appropriately and/or may take on the tasks to ensure that the Marina is in Best in Class shape. Provides support, setup and maintenance of all wet slip account files using Molo /POS system. Provides appropriate assistance to customers, vendors, officials and team members Communicates with boaters and potential leads and guests in a professional manner at all times. Resolves customer disputes in a manner consistent with Integra Marina's philosophy and policy. Refers all disputes outside scope of abilities to the General Manager. Perform administrative/frontdesk duties (i.e., Molo reservations , guest inquiries, billing , answering calls, etc.). Direct, move, assist and securely moor vessels to dock Ensures that Boaters and Team Members observe all marina rules and regulations Ability to work weekends and holidays Ability to work overtime as needed Safety and Environmental Responsibilities Follow Integra Marinas Safety and Environmental rules and complete required related training Wear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work area Report all accidents, injuries, spills and near misses immediately All other duties perform all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks. Education and Experience: High school diploma or equivalent preferred 2-5 years' marina experience preferred Ability to work safely around the water Ability to lift 50 pounds Basic boat handling skills are essential Knowledge of dock construction and repair preferred Knowledge of basic tools preferred Required Skills/Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent sales and customer service skills. Excellent organizationalskills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Strong supervisory and leadership skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Physical Requirements: Ability to stand, stoop, or bend for long periods of time. Ability to walk for an extended period of time. Work is performed both indoors and outdoors and may require a fair amount of physical activity; some of the work is done sedentary. May work outdoors in inclement weather. Ability to lift 50 pounds Work Schedule: Marinas are open seven days a week typically from morning to sunset. We strive to provide flexibility, whenever possible, and at the same time we must be able to maintain adequate staffing to meet the needs of our guests. Please note that working full or partial weekends is required. Founded in 2006, Integra Investments' creative approach to real estate, supported by our diverse team of best-in-class professionals with specialized expertise, has allowed Integra to successfully invest across several asset classes, including mixed-use, affordable housing, market-rate rentals, residential condos, offices, marinas, hotels, and retail. Today, Integra manages over $2.3B in capitalized assets across all asset classes. Founded in 2020, Integra Marinas, a subsidiary of Integra Investments, is a leading marina owner, developer, and operator of premier marinas in the best boating markets along the east coast of the U.S. Today, Integra Marinas owns seven marinas and has plans to continue to expand the portfolio in a strategic and thoughtful manner. Integra's culture of transparency, creativity, and collaboration, coupled with its investment philosophy and proven track record, has provided Integra with the opportunity to serve as the trusted real estate investment partner for some of the most reputable institutional investors, individual investors, and family offices.
The Tax department is looking for a bright, enthusiastic professional who enjoys working in a dynamic, fast-paced environment. The Senior Tax Technologist will be involved in all aspects of tax software updates, tax rule determination and automation processes. This role will work hand-in hand with the Tax Technology Manager to build a road map to automate various tasks within the tax department related to motor fuel tax, sales tax and income tax reporting. The Analyst will also be responsible for assisting with tax rate updates, customer invoicing, and additional tasks as they arise. The Analyst must be a self-starter with the ability to learn quickly and help to determine the efficiency needs of the tax department. This role bridges tax knowledge, automation expertise, and operational insight to ensure the accurate and efficient handling of excise tax filings, fuel movement reporting, and related internal controls. This role is ideal for someone who understands both the fuel supply chain and tax compliance processes and is excited to reduce manual workload through scalable, tech-driven solutions.At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.The Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.Your Role, Your Impact Assist with and develop new tax automation workflows with the use of Alteryx software (and other AI tools) where you primarily design, build, and maintain automation workflows for excise tax return preparation, reporting, and filings (e.g., Forms 720, 8849, state returns etc.) Collaborate with excise tax and accounting teams to understand manual processes and identify automation opportunities. Reconcile existing Alteryx workflows and update logic as needed based on business, market, and jurisdictional excise tax rule changes. Assist with all tax related issues in relation to Global's major accounting software of Right Angle and Oracle to help align fuel data flows with tax reporting requirements Maintain and improve tools used to reconcile tax data against GL entries and inventory reports Assist with Avalara tax return scenario and profile determinations for State and Federal returns. Assist with registrations and tax license renewals. Interact with customers, suppliers and internal business associates to address and respond to changes related to tax setups within various tax and accounting software including Avalara and Right Angle.Qualifications Self-starter with a passion for operational efficiency and tax accuracy Must be extremely detail oriented with excellent analytical skills and the ability to prioritize projects. Must be able to work independently to solve problems and analyze departmental and project needs. Experience performing tax research using tax services such as CCH, RIA, BNA, etc. Ability to prioritize, multi-task, think independently and problem solve in a results driven team oriented environment Strong verbal and written communication skills Strong computer and technical skills including Microsoft Office Applications; Advanced Microsoft Excel skills required Ability to provide team support to ensure that all deadlines are metPay Range$78,000.00 - $117,000.00The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.Our Commitments to You Competitive Pay - We offer competitive salaries and opportunities for growth within. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service. Professional Development - We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth. These commitments are offered to employees in permanent roles, as part of our support for long-term growth and successWhat to Expect From the Hiring ProcessWe value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at or 781-7GP-WORK.Disclaimer. At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
07/26/2026
The Tax department is looking for a bright, enthusiastic professional who enjoys working in a dynamic, fast-paced environment. The Senior Tax Technologist will be involved in all aspects of tax software updates, tax rule determination and automation processes. This role will work hand-in hand with the Tax Technology Manager to build a road map to automate various tasks within the tax department related to motor fuel tax, sales tax and income tax reporting. The Analyst will also be responsible for assisting with tax rate updates, customer invoicing, and additional tasks as they arise. The Analyst must be a self-starter with the ability to learn quickly and help to determine the efficiency needs of the tax department. This role bridges tax knowledge, automation expertise, and operational insight to ensure the accurate and efficient handling of excise tax filings, fuel movement reporting, and related internal controls. This role is ideal for someone who understands both the fuel supply chain and tax compliance processes and is excited to reduce manual workload through scalable, tech-driven solutions.At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.The Global Spirit is the cornerstone of our commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.Your Role, Your Impact Assist with and develop new tax automation workflows with the use of Alteryx software (and other AI tools) where you primarily design, build, and maintain automation workflows for excise tax return preparation, reporting, and filings (e.g., Forms 720, 8849, state returns etc.) Collaborate with excise tax and accounting teams to understand manual processes and identify automation opportunities. Reconcile existing Alteryx workflows and update logic as needed based on business, market, and jurisdictional excise tax rule changes. Assist with all tax related issues in relation to Global's major accounting software of Right Angle and Oracle to help align fuel data flows with tax reporting requirements Maintain and improve tools used to reconcile tax data against GL entries and inventory reports Assist with Avalara tax return scenario and profile determinations for State and Federal returns. Assist with registrations and tax license renewals. Interact with customers, suppliers and internal business associates to address and respond to changes related to tax setups within various tax and accounting software including Avalara and Right Angle.Qualifications Self-starter with a passion for operational efficiency and tax accuracy Must be extremely detail oriented with excellent analytical skills and the ability to prioritize projects. Must be able to work independently to solve problems and analyze departmental and project needs. Experience performing tax research using tax services such as CCH, RIA, BNA, etc. Ability to prioritize, multi-task, think independently and problem solve in a results driven team oriented environment Strong verbal and written communication skills Strong computer and technical skills including Microsoft Office Applications; Advanced Microsoft Excel skills required Ability to provide team support to ensure that all deadlines are metPay Range$78,000.00 - $117,000.00The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.Our Commitments to You Competitive Pay - We offer competitive salaries and opportunities for growth within. Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support. The Road Ahead - We offer 401k and a match component. We also provide tuition reimbursement; this benefit is offered after 6 months of service. Professional Development - We value lifelong learning and have many internal development programs and access to other on-demand learning for continued career growth. These commitments are offered to employees in permanent roles, as part of our support for long-term growth and successWhat to Expect From the Hiring ProcessWe value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you. A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at or 781-7GP-WORK.Disclaimer. At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know. In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Job Title: Counter Sales Associate Reports to: Branch Manager About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Delivers premier, front line customer service by greeting, providing information, answering questions and/or offering assistance to customers, vendors and general public. Responds to and provides customers with timely and accurate information regarding products and their applications. Initiates customer sales orders and receives and processes warranties and credit returns. Determines product required by customer and suggests alternatives and/or additional items related to customer orders. Selects appropriate product from stock if needed. Follow up on billing issues, received payment and obtain credit information. Maintains, manages and updates all customer related database systems in a timely, accurate manner. Maintains counter displays in an orderly and attractive manner. Assist with and help resolve customer complaints. Develops, builds and expands customer base through providing quality customer service. Facilitates promotional activities to enhance branch sales. Observes and recommends changes that could provide a better experience for customers. Keep abreast of new information and industry standards by attending product and sales training workshops. Ensures standards set forth by the company are maintained at all times. Special projects as assigned by management. Skill Requirements: Excellent verbal and written communication skills that demonstrate ability to provide clear and concision information and provide excellent customer service. Good computer proficiency. Maintain a positive and professional demeanor as a trusted AC Pro represenative. Organizational skills; able to plan time and work effort effectively with attention to details. Analytical and problem solving skills; able to identify critical situations and use good judgment to respond in a timely manner. Education and/or Experience Requirements: High School Diploma or GED Have product and application knowledge of HVAC products. Physical Requirements: Ability to stand on two feet, walk, twist, bend, reach, stoop, kneel, and crouch for extended periods (up to 8 hours or more a day). Must be able to consistently lift up to 50 lbs. Anything over 50 lbs. requires assistance. Ability to use both arms and hands fully for tasks such as reaching, feeling, grasping, gripping, carrying, pushing, and pulling. Must be able to work in various warehouse conditions, including cold, heat, wind, dust, wet environments, and noisy surroundings Ability to pass a Pre-Employment drug and physical screen As a member of our team, you will enjoy: Medical: HMO & PPO options Dental: HMO & PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Schedule: Morning shift Pay Range: Starting at $24.00- $28.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer / Veterans encouraged to apply
07/26/2026
Full time
Job Title: Counter Sales Associate Reports to: Branch Manager About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Delivers premier, front line customer service by greeting, providing information, answering questions and/or offering assistance to customers, vendors and general public. Responds to and provides customers with timely and accurate information regarding products and their applications. Initiates customer sales orders and receives and processes warranties and credit returns. Determines product required by customer and suggests alternatives and/or additional items related to customer orders. Selects appropriate product from stock if needed. Follow up on billing issues, received payment and obtain credit information. Maintains, manages and updates all customer related database systems in a timely, accurate manner. Maintains counter displays in an orderly and attractive manner. Assist with and help resolve customer complaints. Develops, builds and expands customer base through providing quality customer service. Facilitates promotional activities to enhance branch sales. Observes and recommends changes that could provide a better experience for customers. Keep abreast of new information and industry standards by attending product and sales training workshops. Ensures standards set forth by the company are maintained at all times. Special projects as assigned by management. Skill Requirements: Excellent verbal and written communication skills that demonstrate ability to provide clear and concision information and provide excellent customer service. Good computer proficiency. Maintain a positive and professional demeanor as a trusted AC Pro represenative. Organizational skills; able to plan time and work effort effectively with attention to details. Analytical and problem solving skills; able to identify critical situations and use good judgment to respond in a timely manner. Education and/or Experience Requirements: High School Diploma or GED Have product and application knowledge of HVAC products. Physical Requirements: Ability to stand on two feet, walk, twist, bend, reach, stoop, kneel, and crouch for extended periods (up to 8 hours or more a day). Must be able to consistently lift up to 50 lbs. Anything over 50 lbs. requires assistance. Ability to use both arms and hands fully for tasks such as reaching, feeling, grasping, gripping, carrying, pushing, and pulling. Must be able to work in various warehouse conditions, including cold, heat, wind, dust, wet environments, and noisy surroundings Ability to pass a Pre-Employment drug and physical screen As a member of our team, you will enjoy: Medical: HMO & PPO options Dental: HMO & PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Schedule: Morning shift Pay Range: Starting at $24.00- $28.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer / Veterans encouraged to apply
Job Title: Territory Manager Reports to: VP of Sales About the Company: AC Pro is a family-owned HVAC company with locations in Southern California, Arizona, Utah, and Nevada. We value taking care of our customers, creating an enjoyable work environment for our associates, and doing work that is honest and high-quality. We are seeking experienced leaders to join our team who would like to construct quality products, learn new skills, enjoy a positive workplace with fair benefits, and help us build this company into a place where both you and your family will be proud to have you work. Please note this job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Summary of Responsibilities: Develops and maintains positive relationships with major or key accounts within assigned area. Manages territory in accordance with company sales objectives and quotas Presents marketing programs to customers and guides them through the ordering process Sets and meets sales targets Identifies opportunities to meet needs for current and prospective customers and offers them solutions Analyze data and assess sales performance to improve efficiency and effectiveness Consistently monitors competition within territory Ensures customer expectations are met through proactive follow-up and prompt resolution of customer concerns Desired Skills & Experience: High School Diploma or Completed GED Minimum of 2 years of experience in the HVAC industry. Must have a valid driver's license and current auto insurance (required); must be willing and able to travel to support customer locations using a personal vehicle. This is an essential job requirement. Computer literacy with ability to learn new computer software programs. Great communication skills in both written and spoken form Able to work independently with a strong sense of urgency and self-motivation Excellent attention to customer service Results-oriented and able to prioritize, work under pressure, and meet deadlines Comfortable with people and business relationship development Computer literate with the ability to learn new computer software programs Willing and able to drive to offsite locations using personal vehicle Physical Requirements: Ability to frequently stand and walk for extended periods of time. Must be able to lift and or move 25-50 pounds unassisted. Ability to pass a pre-employment drug and physical screen. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Position Classification: Exempt/Full Time (Hybrid Role) Compensation: Competitive base salary of $90,000, plus uncapped commission potential-rewarding your success and growth. All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer
07/26/2026
Full time
Job Title: Territory Manager Reports to: VP of Sales About the Company: AC Pro is a family-owned HVAC company with locations in Southern California, Arizona, Utah, and Nevada. We value taking care of our customers, creating an enjoyable work environment for our associates, and doing work that is honest and high-quality. We are seeking experienced leaders to join our team who would like to construct quality products, learn new skills, enjoy a positive workplace with fair benefits, and help us build this company into a place where both you and your family will be proud to have you work. Please note this job posting is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Summary of Responsibilities: Develops and maintains positive relationships with major or key accounts within assigned area. Manages territory in accordance with company sales objectives and quotas Presents marketing programs to customers and guides them through the ordering process Sets and meets sales targets Identifies opportunities to meet needs for current and prospective customers and offers them solutions Analyze data and assess sales performance to improve efficiency and effectiveness Consistently monitors competition within territory Ensures customer expectations are met through proactive follow-up and prompt resolution of customer concerns Desired Skills & Experience: High School Diploma or Completed GED Minimum of 2 years of experience in the HVAC industry. Must have a valid driver's license and current auto insurance (required); must be willing and able to travel to support customer locations using a personal vehicle. This is an essential job requirement. Computer literacy with ability to learn new computer software programs. Great communication skills in both written and spoken form Able to work independently with a strong sense of urgency and self-motivation Excellent attention to customer service Results-oriented and able to prioritize, work under pressure, and meet deadlines Comfortable with people and business relationship development Computer literate with the ability to learn new computer software programs Willing and able to drive to offsite locations using personal vehicle Physical Requirements: Ability to frequently stand and walk for extended periods of time. Must be able to lift and or move 25-50 pounds unassisted. Ability to pass a pre-employment drug and physical screen. As a member of our team, you will enjoy: Medical: PPO options Dental: PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Position Classification: Exempt/Full Time (Hybrid Role) Compensation: Competitive base salary of $90,000, plus uncapped commission potential-rewarding your success and growth. All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer
