Are you an experienced culinary or hospitality leader ready to take the next step in your career? We're looking for a Director of Culinary Operations to lead our dining program, inspire a talented team, and create exceptional dining experiences for our residents. This is more than a food service leadership role-it's an opportunity to build meaningful relationships, drive operational excellence, and positively impact the lives of those we serve. Why You'll Love This Opportunity: Monday-Friday schedule with a full-time leadership position-enjoy work-life balance with minimal weekends. Lead and inspire a dedicated culinary team in a supportive, resident-focused environment. Make a meaningful impact by enhancing the daily lives of residents through outstanding dining experiences. Showcase your creativity with menu development, special events, and elevated hospitality. Drive operational excellence while influencing quality, service, and resident satisfaction. Competitive pay and comprehensive benefits with opportunities for professional growth and advancement. Join a culture that values people, teamwork, and excellence where your leadership is recognized and appreciated. If you're passionate about culinary excellence, hospitality, and leading teams to success, we'd love to meet you. Summary of Position The Director of Culinary Operations plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to manage the culinary department/staff and ensure that day-to-day operations are performed effectively, within a timely manner, in accordance with regulatory compliance and with platinum service. Essential Job Functions Develop, implement and evaluate the Culinary Operations departments' daily schedules and processes. Ensure all culinary personnel follow policy and procedures. Coordinate and provide hot and cold foods for events that the community holds. Create and execute corrective plans that address survey inspection results. Maintain a reference library of menus, recipes, policies, procedures, operations standards and current diet manuals. Ensure that the food prepared and served meet presentation standards, food quality guidelines and food safety. Comply with established purchasing practices and purchase food strictly from approved vendors. Establish a food service production workflow to ensure meals are prepared timely. Determine staffing requirements necessary to meet the department's needs, and assign a sufficient number of personnel for each shift. Proactively address staffing and hiring needs. Manage applicant flow and ensure candidates are interviewed in a timely manner. Coordinate and schedule in-service training and orientation classes. Teach and train culinary staff how to effectively execute their roles. Ensure the staff participate in training programs and meet federal, state, and company in-service requirements. Assist in staff development. Monitor employee performance and work with the Executive Director to resolve staff performance issues including those that may lead to termination. Ensure that dining service work areas, food storage rooms and preparation areas are maintained in a clean and sanitary manner. Ensure personnel follow safety regulations and protocols in the use of equipment and supplies or tasks that involve exposure to blood, body fluids, infectious materials, and hazardous chemicals. Ensure hazardous chemicals are properly labeled and stored appropriately. Recommend equipment and supply needs of the department to the Executive Director. Place orders for equipment and supplies using approved vendors and products. Maintain Safety Data sheets (SDSs) in the right to know station for hazardous chemicals in the department. Ensure that containers of hazardous chemicals in the department are properly labeled and stored. Manage inventory and replenishment of all food items and equipment. Prepare and plan the Dining Service's budget for food, equipment, supplies, and labor, and submit to the Executive Director for review, recommendations, and approval. Perform other job-related duties as assigned. Knowledge and Critical Skills Be able to make independent decisions and follow instructions. Deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public. Capable of working with ill, disabled, elderly, and emotionally upset people within the facility. Communicate in a manner that is sufficient for effective communication with supervisors, team members, residents, and families. Fluent in English, verbal and written. Knowledge/proficiency of Microsoft Office Suite. Education and Experience Must meet all applicable state and federal requirements for this position. Food Service Manager Certification (Skilled Nursing Facilities) Associate or Bachelor Degree in Culinary Arts and/or three or more years of culinary and food preparation experience in a directly related field. Three or more years of management experience in culinary cooking or a directly related hospitality management role. Supervisory Responsibility This position has direct reports or supervisory requirements. Working Conditions and Physical Demands Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals. Physical Requirements - The Physical activities of this position involve: Must be able to frequently lift/carry 30 lbs. and occasionally lift/carry 50 lbs. at times Must be able to frequently push/pull up to 30 lbs. and occasionally push/pull up to 50 lbs. Bending/twisting/stooping Reaching at or below the shoulder Frequently standing or walking Alternating between standing and sitting Cognitive Requirements - The Cognitive activities with or without prosthetics of this position are: Executes tasks independently Ability to express yourself clearly and effectively General computer literacy Environmental Requirements - An individual in this position may be exposed to: May be exposed to heat from kitchen equipment and cold from kitchen freezer Other Requirements - Able to work flexible hours as needed Platinum Service Platinum Service is characterized by a high level of responsiveness delivered in a flawless, timely and caring way. Employees commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service program. Conclusion All employees are expected to follow all policies and procedures. These policies and procedures can be found in the employee handbook, department policy and procedure manuals and with your supervisor. This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Acknowledgement I understand this job description and its requirements, and that I am expected to complete all job-related duties as assigned. I understand the essential functions may be altered from time to time. By signing below, I acknowledge I am able to perform the essential functions of this job with or without a reasonable accommodation. If I require a reasonable accommodation, I will inform the recruiter/hiring manager, my manager, or Human Resources and agree to participate in the interactive process to discuss possible accommodations.
07/24/2026
Full time
Are you an experienced culinary or hospitality leader ready to take the next step in your career? We're looking for a Director of Culinary Operations to lead our dining program, inspire a talented team, and create exceptional dining experiences for our residents. This is more than a food service leadership role-it's an opportunity to build meaningful relationships, drive operational excellence, and positively impact the lives of those we serve. Why You'll Love This Opportunity: Monday-Friday schedule with a full-time leadership position-enjoy work-life balance with minimal weekends. Lead and inspire a dedicated culinary team in a supportive, resident-focused environment. Make a meaningful impact by enhancing the daily lives of residents through outstanding dining experiences. Showcase your creativity with menu development, special events, and elevated hospitality. Drive operational excellence while influencing quality, service, and resident satisfaction. Competitive pay and comprehensive benefits with opportunities for professional growth and advancement. Join a culture that values people, teamwork, and excellence where your leadership is recognized and appreciated. If you're passionate about culinary excellence, hospitality, and leading teams to success, we'd love to meet you. Summary of Position The Director of Culinary Operations plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to manage the culinary department/staff and ensure that day-to-day operations are performed effectively, within a timely manner, in accordance with regulatory compliance and with platinum service. Essential Job Functions Develop, implement and evaluate the Culinary Operations departments' daily schedules and processes. Ensure all culinary personnel follow policy and procedures. Coordinate and provide hot and cold foods for events that the community holds. Create and execute corrective plans that address survey inspection results. Maintain a reference library of menus, recipes, policies, procedures, operations standards and current diet manuals. Ensure that the food prepared and served meet presentation standards, food quality guidelines and food safety. Comply with established purchasing practices and purchase food strictly from approved vendors. Establish a food service production workflow to ensure meals are prepared timely. Determine staffing requirements necessary to meet the department's needs, and assign a sufficient number of personnel for each shift. Proactively address staffing and hiring needs. Manage applicant flow and ensure candidates are interviewed in a timely manner. Coordinate and schedule in-service training and orientation classes. Teach and train culinary staff how to effectively execute their roles. Ensure the staff participate in training programs and meet federal, state, and company in-service requirements. Assist in staff development. Monitor employee performance and work with the Executive Director to resolve staff performance issues including those that may lead to termination. Ensure that dining service work areas, food storage rooms and preparation areas are maintained in a clean and sanitary manner. Ensure personnel follow safety regulations and protocols in the use of equipment and supplies or tasks that involve exposure to blood, body fluids, infectious materials, and hazardous chemicals. Ensure hazardous chemicals are properly labeled and stored appropriately. Recommend equipment and supply needs of the department to the Executive Director. Place orders for equipment and supplies using approved vendors and products. Maintain Safety Data sheets (SDSs) in the right to know station for hazardous chemicals in the department. Ensure that containers of hazardous chemicals in the department are properly labeled and stored. Manage inventory and replenishment of all food items and equipment. Prepare and plan the Dining Service's budget for food, equipment, supplies, and labor, and submit to the Executive Director for review, recommendations, and approval. Perform other job-related duties as assigned. Knowledge and Critical Skills Be able to make independent decisions and follow instructions. Deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public. Capable of working with ill, disabled, elderly, and emotionally upset people within the facility. Communicate in a manner that is sufficient for effective communication with supervisors, team members, residents, and families. Fluent in English, verbal and written. Knowledge/proficiency of Microsoft Office Suite. Education and Experience Must meet all applicable state and federal requirements for this position. Food Service Manager Certification (Skilled Nursing Facilities) Associate or Bachelor Degree in Culinary Arts and/or three or more years of culinary and food preparation experience in a directly related field. Three or more years of management experience in culinary cooking or a directly related hospitality management role. Supervisory Responsibility This position has direct reports or supervisory requirements. Working Conditions and Physical Demands Tasks assigned to this position may involve potential and/or direct exposure to blood, body fluids, infectious diseases, air contaminants, and hazardous chemicals. Physical Requirements - The Physical activities of this position involve: Must be able to frequently lift/carry 30 lbs. and occasionally lift/carry 50 lbs. at times Must be able to frequently push/pull up to 30 lbs. and occasionally push/pull up to 50 lbs. Bending/twisting/stooping Reaching at or below the shoulder Frequently standing or walking Alternating between standing and sitting Cognitive Requirements - The Cognitive activities with or without prosthetics of this position are: Executes tasks independently Ability to express yourself clearly and effectively General computer literacy Environmental Requirements - An individual in this position may be exposed to: May be exposed to heat from kitchen equipment and cold from kitchen freezer Other Requirements - Able to work flexible hours as needed Platinum Service Platinum Service is characterized by a high level of responsiveness delivered in a flawless, timely and caring way. Employees commit to providing courteous, responsive, and quality service to our residents by following the principles of our Platinum Service program. Conclusion All employees are expected to follow all policies and procedures. These policies and procedures can be found in the employee handbook, department policy and procedure manuals and with your supervisor. This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Acknowledgement I understand this job description and its requirements, and that I am expected to complete all job-related duties as assigned. I understand the essential functions may be altered from time to time. By signing below, I acknowledge I am able to perform the essential functions of this job with or without a reasonable accommodation. If I require a reasonable accommodation, I will inform the recruiter/hiring manager, my manager, or Human Resources and agree to participate in the interactive process to discuss possible accommodations.
Job Description At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Vice President, Enterprise Architecture and AI This role is not eligible for employment visa sponsorship. POSITION LOCATION This position is available to Virginia residents in Richmond, Virginia in office/hybrid applicants. A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST. YOUR ROLE Genworth CareScout 's Technology Organization is on a transformational journey to become a leading enterprise technology function, one that drives innovation, enables business agility, and delivers scalable, resilient, and customer-centric solutions. At this pivotal moment, Genworth CareScout is seeking a visionary and transformational executive to serve as Vice President, Enterprise Architecture and AI, reporting directly to the Chief Information Officer. This Vice President will own the enterprise-wide architecture vision and AI strategy that shapes how we build, modernize, and evolve our technology landscape. The role carries full executive accountability for defining technology direction, enterprise standards, governance frameworks, and reference architectures, while simultaneously leading AI as a transformative enterprise capability that accelerates business outcomes across Genworth and CareScout. As a critical member of the Technology Leadership Team, this role will set the architectural and AI agenda for the enterprise, chair the Architecture Review Board, and serve as a key voice in shaping Genworth's goals and Future-Proof Technology Strategy. The VP oversees the full Architecture discipline: Enterprise Architecture, Data Architecture, Infrastructure Architecture, Platform Architecture, Security Architecture, Solution Architecture, and the Architecture leadership function-as well as enterprise AI strategy, governance, and enablement. This is a unique opportunity to shape the future of technology at Genworth CareScout, lead cross-functional teams, and drive enterprise-wide transformation across a diverse portfolio of insurance, digital, and services businesses. WHAT YOU WILL BE DOING Enterprise Architecture Strategy & Vision Set and own Genworth's enterprise architecture vision and long-term technology strategy, ensuring direct alignment with business objectives and the Future-Proof Technology Strategy Establish and govern target-state architectures, business capability models, value streams, and enterprise technology roadmaps that drive investment decisions, platform modernization, and portfolio rationalization Lead enterprise-wide current-state assessments and strategic gap analyses across application, data, infrastructure, security, and integration domains to shape transformation priorities and capital allocation Drive architectural coherence and technology simplification across the enterprise, reducing fragmentation and ensuring solutions are scalable, interoperable, and aligned to shared enterprise standards Serve as the enterprise's chief architectural authority, providing executive-level strategic counsel on technology direction, platform strategy, emerging risks, and long-term technology investments AI Strategy & Enterprise Enablement Own and drive the enterprise AI strategy, architecture roadmap, and reference frameworks that enable scalable, responsible, and measurable AI adoption across Genworth and CareScout Lead the vision and architecture for AI capabilities including machine learning, generative AI/LLMs, intelligent automation, agentic AI patterns, and advanced analytics at enterprise scale Establish comprehensive AI governance frameworks covering model lifecycle management, responsible AI principles, data quality, bias monitoring, explainability, and regulatory compliance Own the enterprise AI intake and prioritization process, ensuring AI investments are strategically aligned to high-value business outcomes and governed by enterprise architecture standards Partner with executive leaders across the organization to identify transformative AI opportunities and drive enterprise-wide adoption Architect enterprise AI platforms and integration patterns that ensure scalability, reproducibility, observability, cost efficiency, and security across production environments Represent the company's AI vision and capabilities to the Board of Directors, regulators, industry forums, and strategic partners Architecture Governance & Standards Establish and chair the Architecture Review Board (ARB), ensuring enterprise architectural decisions are consistent, strategically governed, and positioned to enable-not gate-delivery Define and enforce architecture governance processes, policies, and enterprise standards leveraging frameworks such as TOGAF and industry best practices Own the development and evolution of architecture principles, reference models, technology standards, and enterprise pattern libraries that accelerate delivery and promote reuse at scale Govern the enterprise technology portfolio to optimize investments, reduce redundancy, retire technical debt, and ensure alignment to target-state architectures and business priorities Ensure enterprise architecture and AI practices support regulatory compliance, data governance, privacy, and security-by-design principles across all technology domains Business Partnership & Strategic Advisory Serve as a trusted executive advisor to the CIO, executive leadership team, and Board of Directors on technology direction, AI strategy, architectural trade-offs, and enterprise risk Translate complex business and market challenges into elegant, scalable architectural strategies that balance immediate operational needs with long-term enterprise positioning Partner at the executive level with Engineering, Cybersecurity, Infrastructure, Delivery, and business leaders to ensure architectural alignment and shared accountability across all technology domains Own enterprise-level build vs. buy recommendations, vendor platform evaluations, and strategic technology investment decisions with clear architectural and business rationale Deliver executive-level reporting on architecture maturity, AI enablement progress, technology risk posture, and strategic outcomes to senior leadership and Board-level governance forums Represent Genworth externally in industry forums, technology partnerships, and peer networks to advance the company's technology reputation and inform strategic direction Technology Modernization & Innovation Drive enterprise technology modernization strategy including cloud adoption, API-enabled architectures, microservices, platform rationalization, and legacy-to-modern transitions across Genworth's insurance and digital ecosystems Own enterprise integration strategy connecting core insurance platforms, digital channels, data ecosystems, CareScout services, and third-party partners through modern, scalable architectural patterns Anticipate and evaluate emerging technologies, architectural paradigms, and AI advancements, providing the enterprise with a forward-looking perspective on opportunities, risks, and strategic implications Champion innovation by sponsoring proof-of-value initiatives across AI, automation, intelligent document processing, advanced analytics, and next-generation platform capabilities Advance business target architectures and the enterprise architecture pattern library to accelerate delivery velocity and promote consistent, reusable solutions across the organization Build & Lead High-Performing Teams Build, lead, and scale a world-class architecture and AI organization, attracting and retaining top talent across enterprise architecture, solution architecture, data architecture, AI engineering, and related disciplines Develop and mentor the next generation of architecture and AI leaders, building deep bench strength and a clear succession pipeline . click apply for full job details
07/24/2026
Full time
Job Description At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities. Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Vice President, Enterprise Architecture and AI This role is not eligible for employment visa sponsorship. POSITION LOCATION This position is available to Virginia residents in Richmond, Virginia in office/hybrid applicants. A Hybrid schedule of both Remote and In-Office days is required. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST. YOUR ROLE Genworth CareScout 's Technology Organization is on a transformational journey to become a leading enterprise technology function, one that drives innovation, enables business agility, and delivers scalable, resilient, and customer-centric solutions. At this pivotal moment, Genworth CareScout is seeking a visionary and transformational executive to serve as Vice President, Enterprise Architecture and AI, reporting directly to the Chief Information Officer. This Vice President will own the enterprise-wide architecture vision and AI strategy that shapes how we build, modernize, and evolve our technology landscape. The role carries full executive accountability for defining technology direction, enterprise standards, governance frameworks, and reference architectures, while simultaneously leading AI as a transformative enterprise capability that accelerates business outcomes across Genworth and CareScout. As a critical member of the Technology Leadership Team, this role will set the architectural and AI agenda for the enterprise, chair the Architecture Review Board, and serve as a key voice in shaping Genworth's goals and Future-Proof Technology Strategy. The VP oversees the full Architecture discipline: Enterprise Architecture, Data Architecture, Infrastructure Architecture, Platform Architecture, Security Architecture, Solution Architecture, and the Architecture leadership function-as well as enterprise AI strategy, governance, and enablement. This is a unique opportunity to shape the future of technology at Genworth CareScout, lead cross-functional teams, and drive enterprise-wide transformation across a diverse portfolio of insurance, digital, and services businesses. WHAT YOU WILL BE DOING Enterprise Architecture Strategy & Vision Set and own Genworth's enterprise architecture vision and long-term technology strategy, ensuring direct alignment with business objectives and the Future-Proof Technology Strategy Establish and govern target-state architectures, business capability models, value streams, and enterprise technology roadmaps that drive investment decisions, platform modernization, and portfolio rationalization Lead enterprise-wide current-state assessments and strategic gap analyses across application, data, infrastructure, security, and integration domains to shape transformation priorities and capital allocation Drive architectural coherence and technology simplification across the enterprise, reducing fragmentation and ensuring solutions are scalable, interoperable, and aligned to shared enterprise standards Serve as the enterprise's chief architectural authority, providing executive-level strategic counsel on technology direction, platform strategy, emerging risks, and long-term technology investments AI Strategy & Enterprise Enablement Own and drive the enterprise AI strategy, architecture roadmap, and reference frameworks that enable scalable, responsible, and measurable AI adoption across Genworth and CareScout Lead the vision and architecture for AI capabilities including machine learning, generative AI/LLMs, intelligent automation, agentic AI patterns, and advanced analytics at enterprise scale Establish comprehensive AI governance frameworks covering model lifecycle management, responsible AI principles, data quality, bias monitoring, explainability, and regulatory compliance Own the enterprise AI intake and prioritization process, ensuring AI investments are strategically aligned to high-value business outcomes and governed by enterprise architecture standards Partner with executive leaders across the organization to identify transformative AI opportunities and drive enterprise-wide adoption Architect enterprise AI platforms and integration patterns that ensure scalability, reproducibility, observability, cost efficiency, and security across production environments Represent the company's AI vision and capabilities to the Board of Directors, regulators, industry forums, and strategic partners Architecture Governance & Standards Establish and chair the Architecture Review Board (ARB), ensuring enterprise architectural decisions are consistent, strategically governed, and positioned to enable-not gate-delivery Define and enforce architecture governance processes, policies, and enterprise standards leveraging frameworks such as TOGAF and industry best practices Own the development and evolution of architecture principles, reference models, technology standards, and enterprise pattern libraries that accelerate delivery and promote reuse at scale Govern the enterprise technology portfolio to optimize investments, reduce redundancy, retire technical debt, and ensure alignment to target-state architectures and business priorities Ensure enterprise architecture and AI practices support regulatory compliance, data governance, privacy, and security-by-design principles across all technology domains Business Partnership & Strategic Advisory Serve as a trusted executive advisor to the CIO, executive leadership team, and Board of Directors on technology direction, AI strategy, architectural trade-offs, and enterprise risk Translate complex business and market challenges into elegant, scalable architectural strategies that balance immediate operational needs with long-term enterprise positioning Partner at the executive level with Engineering, Cybersecurity, Infrastructure, Delivery, and business leaders to ensure architectural alignment and shared accountability across all technology domains Own enterprise-level build vs. buy recommendations, vendor platform evaluations, and strategic technology investment decisions with clear architectural and business rationale Deliver executive-level reporting on architecture maturity, AI enablement progress, technology risk posture, and strategic outcomes to senior leadership and Board-level governance forums Represent Genworth externally in industry forums, technology partnerships, and peer networks to advance the company's technology reputation and inform strategic direction Technology Modernization & Innovation Drive enterprise technology modernization strategy including cloud adoption, API-enabled architectures, microservices, platform rationalization, and legacy-to-modern transitions across Genworth's insurance and digital ecosystems Own enterprise integration strategy connecting core insurance platforms, digital channels, data ecosystems, CareScout services, and third-party partners through modern, scalable architectural patterns Anticipate and evaluate emerging technologies, architectural paradigms, and AI advancements, providing the enterprise with a forward-looking perspective on opportunities, risks, and strategic implications Champion innovation by sponsoring proof-of-value initiatives across AI, automation, intelligent document processing, advanced analytics, and next-generation platform capabilities Advance business target architectures and the enterprise architecture pattern library to accelerate delivery velocity and promote consistent, reusable solutions across the organization Build & Lead High-Performing Teams Build, lead, and scale a world-class architecture and AI organization, attracting and retaining top talent across enterprise architecture, solution architecture, data architecture, AI engineering, and related disciplines Develop and mentor the next generation of architecture and AI leaders, building deep bench strength and a clear succession pipeline . click apply for full job details
Healthcare Financial Management Association
Remote, Oregon
Position Summary The Director, Information Technology is accountable for the technology operations, reliability, and security of HFMA's systems and infrastructure, enabling the organization's business capabilities and services. This role provides strategic leadership across all IT domains, including infrastructure, cybersecurity, business software solutions, and enterprise data operations, while overseeing a managed service provider (MSP) partnership responsible for helpdesk support and infrastructure management. In partnership with executive leadership, this position shapes and executes HFMA's overall technology strategy, balancing long-term architecture vision with operational excellence. The Director directly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator, and holds accountability for MSP performance and alignment with organizational standards. Responsibilities IT Strategy and Business PlanningDevelops and maintains a comprehensive IT strategy and annual plan/budget aligned with HFMA's organizational mission, goals, and operational needs across the near, mid, and long term.Develops and manages the IT budget, including capital and operating expenses, vendor contracts, and MSP service agreements; identifies opportunities to optimize cost and performance.Builds strong relationships with business leaders across the enterprise; translates strategic priorities into IT dependencies, initiatives, and investment plans.Establishes governance processes to identify, prioritize, and implement IT-related needs in accordance with organizational and leadership priorities; implements KPIs, OKRs, and SLA frameworks to measure and report on IT performance.Stays current on emerging technologies and industry trends; evaluates and recommends adoption of innovations that advance HFMA's competitive capabilities and employee productivity. Infrastructure Management and MaintenanceProvides strategic oversight for HFMA's infrastructure environment, including cloud-based servers, cloud services, networks, and end-user computing platforms; ensures infrastructure is reliable, scalable, and cost-effective.Develops and maintains infrastructure roadmaps including lifecycle planning, hardware/software refresh cycles, and capacity forecasting; ensures timely patching, updates, and maintenance across all systems.Directs the IT Coordinator in managing day-to-day infrastructure changes, upgrades, and scheduling; ensures documentation and change management processes are followed consistently.Monitors infrastructure performance and availability; establishes baseline metrics, alert thresholds, and escalation processes to proactively address issues before they impact operations.Leads business continuity and disaster recovery planning; develops, tests, and maintains protocols to minimize disruption to operations in the event of outage, failure, or data loss.Maintains accurate documentation of infrastructure architecture, configurations, integrations, and operational procedures. IT SecurityDevelops and maintains HFMA's information security program, including policies, standards, and controls that protect organizational data, systems, and networks against internal and external threats.Establishes and maintains mechanisms to proactively identify, audit, track, report, and mitigate technology and data security risks; evaluates HFMA's adherence to applicable regulatory and federal security requirements.Performs regular security architecture reviews of systems, networks, and integrations; leads incident response planning and ensures staff are prepared to execute in the event of a security event.Manages delivery of security awareness programs and training for HFMA staff to minimize risk from phishing, social engineering, and other human-vector threats.Maintains confidentiality of sensitive organizational data and upholds a security-first culture across all IT functions and vendor relationships. MSP Oversight and Vendor ManagementServes as the primary liaison and accountability owner for HFMA's managed service provider, overseeing helpdesk operations, infrastructure management, and contracted service delivery against defined SLAs.Conducts regular performance reviews with MSP leadership; tracks metrics, escalates issues, and ensures alignment with HFMA's operational standards and security requirements.Manages contracts, service renewals, and cost negotiations with the MSP and other key technology vendors; maintains business and technical relationships to optimize value and manage risk.Establishes escalation pathways and communication protocols between HFMA staff and the MSP to ensure timely resolution of helpdesk tickets and infrastructure issues.Conducts periodic user satisfaction reviews to measure quality of support services and identify improvement opportunities. Business Software Solutions and Data Operations Software Solution Strategy and Architecture Works to understand business needs and constraints and designs an overall architecture and strategy to guide software solution selection, implementation, and long-term evolution.Proactively identifies opportunities to improve business efficiency or performance through technology; negotiates with business owners on priority and approach for proposed solutions.Leads software selection efforts resulting in development of a software ecosystem that is high-performing and cost-efficient; evaluates build-vs-buy tradeoffs and oversees procurement and contract negotiation.Designs and manages technical implementation and integration of new software solutions to meet functional, transactional, and analytical needs; sets standards for interoperability across the ecosystem.Maintains current knowledge of solutions, tools, and working processes to ensure that HFMA benefits from industry and technology advancements. Software Solution Management Designs, creates, and maintains appropriate architectures to ensure that the ecosystem of software solutions meets business needs for functionality, transactional integration, performance, maintainability, availability, security, cost, and business intelligence.Creates and maintains accurate documentation of software architecture and integrations as built; develops, documents, implements, and enforces standards for ecosystem components and integration patterns.Plans and oversees maintenance of existing solutions including scheduling updates and patching; monitors and manages system performance to proactively address issues.Performs regular architecture and system reviews to ensure that security goals are met across the software ecosystem.Maintains business and technical relationships with vendor representatives to manage performance, issues, service agreements, and contracts.Develops and publishes appropriate documentation and training to assist users in making the most of available solutions and minimizing day-to-day dependence on IT for routine operations. Enterprise Data Platform and Analytics Leads the development, build-out, and ongoing operation of HFMA's Microsoft Fabric environment, establishing it as the central enterprise data platform supporting reporting, analytics, and business intelligence across the organization.Directs the design and implementation of data pipelines that ingest, transform, and deliver data from source systems (including the .NET platform, Salesforce, and other business systems) into the Fabric environment using a medallion architecture (bronze, silver, and gold layers).Partners with the Senior Data Engineer to define data engineering standards, pipeline development practices, and data quality frameworks; ensures the platform is scalable, maintainable, and aligned with organizational data governance policies.Establishes and enforces data governance standards including data definitions, ownership, lineage, quality controls, and access management across the enterprise data ecosystem.Develops the organization's data and analytics roadmap, identifying opportunities to create business value through improved access to data, self-service reporting capabilities, and advanced analytics.Ensures data security and privacy controls are embedded into the data platform architecture, including appropriate role-based access, data masking, and audit logging. Project Management and DeliveryPartners with the Technical Project Manager to analyze, prioritize, and schedule IT work associated with business needs; ensures projects are planned against organizational priorities and delivered on time and within scope.Coordinates delivery across multiple concurrent IT efforts to avoid conflicts, resource constraints, and scheduling gaps; applies Agile frameworks and tools to manage team workload and velocity.Ensures strong communication between technical teams and business stakeholders throughout active projects; proactively manages expectations around timelines, risks, and delivery plans.Drives adoption of continuous improvement through metrics-based retrospectives and process refinement; measures and shares impact of service improvements across the department. Team LeadershipDirectly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator; designs team structure and proactively evaluates gaps and opportunities to optimize skills and capacity.Provides mentoring, coaching . click apply for full job details
07/22/2026
Full time
Position Summary The Director, Information Technology is accountable for the technology operations, reliability, and security of HFMA's systems and infrastructure, enabling the organization's business capabilities and services. This role provides strategic leadership across all IT domains, including infrastructure, cybersecurity, business software solutions, and enterprise data operations, while overseeing a managed service provider (MSP) partnership responsible for helpdesk support and infrastructure management. In partnership with executive leadership, this position shapes and executes HFMA's overall technology strategy, balancing long-term architecture vision with operational excellence. The Director directly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator, and holds accountability for MSP performance and alignment with organizational standards. Responsibilities IT Strategy and Business PlanningDevelops and maintains a comprehensive IT strategy and annual plan/budget aligned with HFMA's organizational mission, goals, and operational needs across the near, mid, and long term.Develops and manages the IT budget, including capital and operating expenses, vendor contracts, and MSP service agreements; identifies opportunities to optimize cost and performance.Builds strong relationships with business leaders across the enterprise; translates strategic priorities into IT dependencies, initiatives, and investment plans.Establishes governance processes to identify, prioritize, and implement IT-related needs in accordance with organizational and leadership priorities; implements KPIs, OKRs, and SLA frameworks to measure and report on IT performance.Stays current on emerging technologies and industry trends; evaluates and recommends adoption of innovations that advance HFMA's competitive capabilities and employee productivity. Infrastructure Management and MaintenanceProvides strategic oversight for HFMA's infrastructure environment, including cloud-based servers, cloud services, networks, and end-user computing platforms; ensures infrastructure is reliable, scalable, and cost-effective.Develops and maintains infrastructure roadmaps including lifecycle planning, hardware/software refresh cycles, and capacity forecasting; ensures timely patching, updates, and maintenance across all systems.Directs the IT Coordinator in managing day-to-day infrastructure changes, upgrades, and scheduling; ensures documentation and change management processes are followed consistently.Monitors infrastructure performance and availability; establishes baseline metrics, alert thresholds, and escalation processes to proactively address issues before they impact operations.Leads business continuity and disaster recovery planning; develops, tests, and maintains protocols to minimize disruption to operations in the event of outage, failure, or data loss.Maintains accurate documentation of infrastructure architecture, configurations, integrations, and operational procedures. IT SecurityDevelops and maintains HFMA's information security program, including policies, standards, and controls that protect organizational data, systems, and networks against internal and external threats.Establishes and maintains mechanisms to proactively identify, audit, track, report, and mitigate technology and data security risks; evaluates HFMA's adherence to applicable regulatory and federal security requirements.Performs regular security architecture reviews of systems, networks, and integrations; leads incident response planning and ensures staff are prepared to execute in the event of a security event.Manages delivery of security awareness programs and training for HFMA staff to minimize risk from phishing, social engineering, and other human-vector threats.Maintains confidentiality of sensitive organizational data and upholds a security-first culture across all IT functions and vendor relationships. MSP Oversight and Vendor ManagementServes as the primary liaison and accountability owner for HFMA's managed service provider, overseeing helpdesk operations, infrastructure management, and contracted service delivery against defined SLAs.Conducts regular performance reviews with MSP leadership; tracks metrics, escalates issues, and ensures alignment with HFMA's operational standards and security requirements.Manages contracts, service renewals, and cost negotiations with the MSP and other key technology vendors; maintains business and technical relationships to optimize value and manage risk.Establishes escalation pathways and communication protocols between HFMA staff and the MSP to ensure timely resolution of helpdesk tickets and infrastructure issues.Conducts periodic user satisfaction reviews to measure quality of support services and identify improvement opportunities. Business Software Solutions and Data Operations Software Solution Strategy and Architecture Works to understand business needs and constraints and designs an overall architecture and strategy to guide software solution selection, implementation, and long-term evolution.Proactively identifies opportunities to improve business efficiency or performance through technology; negotiates with business owners on priority and approach for proposed solutions.Leads software selection efforts resulting in development of a software ecosystem that is high-performing and cost-efficient; evaluates build-vs-buy tradeoffs and oversees procurement and contract negotiation.Designs and manages technical implementation and integration of new software solutions to meet functional, transactional, and analytical needs; sets standards for interoperability across the ecosystem.Maintains current knowledge of solutions, tools, and working processes to ensure that HFMA benefits from industry and technology advancements. Software Solution Management Designs, creates, and maintains appropriate architectures to ensure that the ecosystem of software solutions meets business needs for functionality, transactional integration, performance, maintainability, availability, security, cost, and business intelligence.Creates and maintains accurate documentation of software architecture and integrations as built; develops, documents, implements, and enforces standards for ecosystem components and integration patterns.Plans and oversees maintenance of existing solutions including scheduling updates and patching; monitors and manages system performance to proactively address issues.Performs regular architecture and system reviews to ensure that security goals are met across the software ecosystem.Maintains business and technical relationships with vendor representatives to manage performance, issues, service agreements, and contracts.Develops and publishes appropriate documentation and training to assist users in making the most of available solutions and minimizing day-to-day dependence on IT for routine operations. Enterprise Data Platform and Analytics Leads the development, build-out, and ongoing operation of HFMA's Microsoft Fabric environment, establishing it as the central enterprise data platform supporting reporting, analytics, and business intelligence across the organization.Directs the design and implementation of data pipelines that ingest, transform, and deliver data from source systems (including the .NET platform, Salesforce, and other business systems) into the Fabric environment using a medallion architecture (bronze, silver, and gold layers).Partners with the Senior Data Engineer to define data engineering standards, pipeline development practices, and data quality frameworks; ensures the platform is scalable, maintainable, and aligned with organizational data governance policies.Establishes and enforces data governance standards including data definitions, ownership, lineage, quality controls, and access management across the enterprise data ecosystem.Develops the organization's data and analytics roadmap, identifying opportunities to create business value through improved access to data, self-service reporting capabilities, and advanced analytics.Ensures data security and privacy controls are embedded into the data platform architecture, including appropriate role-based access, data masking, and audit logging. Project Management and DeliveryPartners with the Technical Project Manager to analyze, prioritize, and schedule IT work associated with business needs; ensures projects are planned against organizational priorities and delivered on time and within scope.Coordinates delivery across multiple concurrent IT efforts to avoid conflicts, resource constraints, and scheduling gaps; applies Agile frameworks and tools to manage team workload and velocity.Ensures strong communication between technical teams and business stakeholders throughout active projects; proactively manages expectations around timelines, risks, and delivery plans.Drives adoption of continuous improvement through metrics-based retrospectives and process refinement; measures and shares impact of service improvements across the department. Team LeadershipDirectly manages a team of five: a .NET Engineer, a Salesforce Engineer, a Senior Data Engineer, a Technical Project Manager, and an IT Coordinator; designs team structure and proactively evaluates gaps and opportunities to optimize skills and capacity.Provides mentoring, coaching . click apply for full job details
Senior Health Plan Medical Director Physician, Baltimore, MD - MedStar Family Choice MedStar Medical Group offers a uniquely rewarding career in a major marketplace. Shape your future in health care in the kind of setting that s right for you and your practice. Become part of an organization that welcomes your experience and input as a clinician and healthcare expert. We are looking for a physician with senior level health plan experience to join MedStar Family Choice, our Medicaid Managed Care Organization, as the health plan Senior Medical Director in the Baltimore, MD region. Key Position Details This position serves as a key thought partner and advisor to the Executive Director on clinical matters. The Senior Medical Director-DC is dedicated to the Maryland plan and serves as key personnel and a member of the senior leadership team of the Maryland plan. Provides clinical oversight of the Medical Directors-Maryland The position is responsible for leadership of the health plan s clinical operations with a primary focus on developing clinal strategy and execution to drive clinical outcomes. The person must understand and can execute on innovative Managed Care disciplines to ensure optimal total cost of care management. This position must work collaboratively in developing various strategic medical expense approaches such as value based contracting strategy. This role also develops and maintains collaborative relationships with Maryland agencies and associates, MedStar Health system leaders, academic physicians, hospitals, community physicians, and related networks. This position raises the visibility of MFC in the community and within the healthcare industry at large. Qualified candidates must have previous experience in a health plan or Medicaid managed care environment, prior supervisory and leadership experience and a minimum of 5 years of clinical experience. Prior experience preferred with provider contracting models and incentive plans, experience with NCQA certification, HEDIS reporting, quality management and audits, departments of health or other government agencies, and government sponsored programs and recipients. Prior experience with population health, disease management, data analysis and interpretation in a health care setting is helpful. This is a hybrid work position that requires three days onsite working from our Maryland office and also remotely. As a MedStar Health associate, you can expect: A competitive salary Medical, dental and vision insurance Paid medical licensing and malpractice insurance Generous paid time off CME leave and CME allowance Retirement savings plan with employer match Be a part of a nationally - recognized health system and the largest provider of health services in the DC, Maryland and Virginia region. With our vast resources and capabilities at your disposal, you can expand your clinical expertise. Enjoy a rich career and a quality of life unique to the Mid-Atlantic region, which features a mix of urban, suburban and rural communities. MedStar Health is the largest health system in the region, with 30,000 associates, working at 10 hospitals, hundreds of ambulatory care sites all together more than 700 access points of care, covering more than 225 zip codes in 17 counties. We are also ranked among the Best Places to Work by Baltimore magazine, Baltimore Business Journal, and Washington Business Journal. MedStar Health is committed to equity for all people and communities. A proud member of the Institute for Diversity in Healthcare Management, we are committed to expanding career and leadership opportunities for ethnically, culturally, and racially diverse individuals. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and accomplishment at all levels of the organization. As a leader in healthcare, we are taking action to evolve our organization and bring unique, multidimensional perspectives together to deliver equitable care, improve the health of the communities we serve, and contribute to the advancement of the healthcare industry overall. At MedStar Health, we believe diverse teams and perspectives make us stronger, lead to better care for our patients, and foster a supportive work experience for our associates. Our commitment to diversity is built into our SPIRIT values, where we acknowledge that teamwork and system effectiveness is built on the collective strength and cultural diversity of everyone working with open communication and mutual respect. This position has a hiring range of $275,000 - $300,000.
07/17/2026
Full time
Senior Health Plan Medical Director Physician, Baltimore, MD - MedStar Family Choice MedStar Medical Group offers a uniquely rewarding career in a major marketplace. Shape your future in health care in the kind of setting that s right for you and your practice. Become part of an organization that welcomes your experience and input as a clinician and healthcare expert. We are looking for a physician with senior level health plan experience to join MedStar Family Choice, our Medicaid Managed Care Organization, as the health plan Senior Medical Director in the Baltimore, MD region. Key Position Details This position serves as a key thought partner and advisor to the Executive Director on clinical matters. The Senior Medical Director-DC is dedicated to the Maryland plan and serves as key personnel and a member of the senior leadership team of the Maryland plan. Provides clinical oversight of the Medical Directors-Maryland The position is responsible for leadership of the health plan s clinical operations with a primary focus on developing clinal strategy and execution to drive clinical outcomes. The person must understand and can execute on innovative Managed Care disciplines to ensure optimal total cost of care management. This position must work collaboratively in developing various strategic medical expense approaches such as value based contracting strategy. This role also develops and maintains collaborative relationships with Maryland agencies and associates, MedStar Health system leaders, academic physicians, hospitals, community physicians, and related networks. This position raises the visibility of MFC in the community and within the healthcare industry at large. Qualified candidates must have previous experience in a health plan or Medicaid managed care environment, prior supervisory and leadership experience and a minimum of 5 years of clinical experience. Prior experience preferred with provider contracting models and incentive plans, experience with NCQA certification, HEDIS reporting, quality management and audits, departments of health or other government agencies, and government sponsored programs and recipients. Prior experience with population health, disease management, data analysis and interpretation in a health care setting is helpful. This is a hybrid work position that requires three days onsite working from our Maryland office and also remotely. As a MedStar Health associate, you can expect: A competitive salary Medical, dental and vision insurance Paid medical licensing and malpractice insurance Generous paid time off CME leave and CME allowance Retirement savings plan with employer match Be a part of a nationally - recognized health system and the largest provider of health services in the DC, Maryland and Virginia region. With our vast resources and capabilities at your disposal, you can expand your clinical expertise. Enjoy a rich career and a quality of life unique to the Mid-Atlantic region, which features a mix of urban, suburban and rural communities. MedStar Health is the largest health system in the region, with 30,000 associates, working at 10 hospitals, hundreds of ambulatory care sites all together more than 700 access points of care, covering more than 225 zip codes in 17 counties. We are also ranked among the Best Places to Work by Baltimore magazine, Baltimore Business Journal, and Washington Business Journal. MedStar Health is committed to equity for all people and communities. A proud member of the Institute for Diversity in Healthcare Management, we are committed to expanding career and leadership opportunities for ethnically, culturally, and racially diverse individuals. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and accomplishment at all levels of the organization. As a leader in healthcare, we are taking action to evolve our organization and bring unique, multidimensional perspectives together to deliver equitable care, improve the health of the communities we serve, and contribute to the advancement of the healthcare industry overall. At MedStar Health, we believe diverse teams and perspectives make us stronger, lead to better care for our patients, and foster a supportive work experience for our associates. Our commitment to diversity is built into our SPIRIT values, where we acknowledge that teamwork and system effectiveness is built on the collective strength and cultural diversity of everyone working with open communication and mutual respect. This position has a hiring range of $275,000 - $300,000.
Overview As part of University Advancement Data Strategy and Innovation team, the role of the Associate Director, Data Science is to turn data into tactical information and knowledge by applying statistical, algorithmic, mining and visualization techniques. Data Strategy and Innovation plays a critical strategic role within Advancement, providing the analytical framework, data architecture, application development, and tools for data-driven decision making at all levels of the organization. The person in this role should be a creative thinker and propose innovative ways to look at problems that can be used to make sound organizational decisions. The Associate Director, Data Science will need to be able to present their findings and communicate data in ways that can be easily understood by their business counterparts. Working with the department Executive Director, this role will supervise the activities of the data science team and provide management of day to day functional operations. This position is a hands-on role, requiring active involvement in day-to-day technical operations, problem-solving, and project execution in addition to management responsibilities.In addition, this position will serve as a liaison to other teams within University Advancement - acting as a lead and driving strategic planning to successfully execute analytics strategies and solutions in support of the University fundraising and engagement operations. Responsibilities Statistical Modeling and Technical Exploration Utilizing a combination of business focus, strong analytical and problem-solving skills and programming knowledge, drive new innovations and data exploration Develop recommendation engines or automated lead scoring systems to drive our prospect management strategy and marketing segmentation, utilizing machine learning techniques Work with structured data and drive innovation in unstructured data architecture and analysis Work with statistical programming language, like R or Python, and database querying language like PL/SQL Utilize innovative approaches to drive knowledge, incorporate and promote a big data environment. Identify what data is available and relevant, including internal and external data sources, leveraging new data collection processes such as social media and web analytics Communication, Mentoring and Analytics Implementation Work with business users to define desired outcomes and business requirements of analyses, data visualization and other reporting Provide expertise on mathematical concepts for broader applied analytics and inspire the adoption of advanced analytics and data science across the Advancement Office Describe findings or the way techniques work to audiences, both technical and non-technical, effectively using presentation tools such as data visualization, PowerPoint and documentation to drive strategic decision making and understanding of business analytics at all levels of the organization Assist in addressing daily operational questions as needed, identify critical process improvement areas and collaborate in developing procedures and solutions for enhancing a high level of customer service Staff Management Serve as the team lead for projects and priorities of the data science team, working closely with the Executive Director, Prospect, Engagement, and Data Strategy to ensure projects are aligned with department and Advancement priorities Responsible for the hiring and professional development of staff including training, mentoring, and identifying goals, objectives and metrics Responsible for performance management of staff and monitoring of activity and metrics Other related tasks as assigned Best Practices & Strategy Working closely with Data Strategy and Innovation team members, conceive of and contribute to strategies and best practices in maintaining a comprehensive, reliable, and innovative data environment Review and recommend use of new technologies, vendor services and information sources. Keep abreast of news and relevant industry trends in support of the Office of Advancement Develop and maintain proficiency in using advanced analytic and database tools, internet resources, in-house data, and other references Qualifications 7+ years of professional experience required in an analytical or information specialist role within an academic, nonprofit, corporate or consulting setting. Deep understanding of statistical and predictive modeling concepts, machine-learning approaches, clustering and classification techniques, and recommendation and optimization algorithms. Keen desire to solve business problems, and to find patterns and insights within structured and unstructured data. Expert in analyzing large, complex, multi-dimensional datasets with a variety of tools. Accomplished in the use of statistical analysis environments such as R, MATLAB, SPSS or SAS. Experience with BI tools such as Tableau. Having a good understanding of relational databases, warehouse design and architecture principles. Familiarity with big data frameworks (e.g., such as Hadoop, Hive, Spark). Good scripting and programming skills (e.g. familiarity with SQL, Python, Java). Strong foundation in statistical, mathematical, predictive modeling as well as business strategy skills to build the algorithms necessary to ask the right questions and find effective answers. Familiar with disciplines such as: natural language processing, machine learning, conceptual modelling, statistical analysis, predictive modeling and hypothesis testing. Able to create examples, prototypes, demonstrations to help management better understand the work. Able to work autonomously. Proficiency at planning and setting meaningful objectives to meet office goals. Ability to articulate and promote goals and implement strategic plans. Education: Bachelor's Degree in operations research, applied statistics, data mining, machine learning, or a related quantitative discipline required. Preferred: Knowledge of Princeton's mission Experience in higher education Master's degree or Ph.D. strongly preferred Understanding of philanthropy (mission, practice, trends) and fundraising practices (the development cycle, prospect management policies and practices) preferred. Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PI4bd262fb5-
07/14/2026
Full time
Overview As part of University Advancement Data Strategy and Innovation team, the role of the Associate Director, Data Science is to turn data into tactical information and knowledge by applying statistical, algorithmic, mining and visualization techniques. Data Strategy and Innovation plays a critical strategic role within Advancement, providing the analytical framework, data architecture, application development, and tools for data-driven decision making at all levels of the organization. The person in this role should be a creative thinker and propose innovative ways to look at problems that can be used to make sound organizational decisions. The Associate Director, Data Science will need to be able to present their findings and communicate data in ways that can be easily understood by their business counterparts. Working with the department Executive Director, this role will supervise the activities of the data science team and provide management of day to day functional operations. This position is a hands-on role, requiring active involvement in day-to-day technical operations, problem-solving, and project execution in addition to management responsibilities.In addition, this position will serve as a liaison to other teams within University Advancement - acting as a lead and driving strategic planning to successfully execute analytics strategies and solutions in support of the University fundraising and engagement operations. Responsibilities Statistical Modeling and Technical Exploration Utilizing a combination of business focus, strong analytical and problem-solving skills and programming knowledge, drive new innovations and data exploration Develop recommendation engines or automated lead scoring systems to drive our prospect management strategy and marketing segmentation, utilizing machine learning techniques Work with structured data and drive innovation in unstructured data architecture and analysis Work with statistical programming language, like R or Python, and database querying language like PL/SQL Utilize innovative approaches to drive knowledge, incorporate and promote a big data environment. Identify what data is available and relevant, including internal and external data sources, leveraging new data collection processes such as social media and web analytics Communication, Mentoring and Analytics Implementation Work with business users to define desired outcomes and business requirements of analyses, data visualization and other reporting Provide expertise on mathematical concepts for broader applied analytics and inspire the adoption of advanced analytics and data science across the Advancement Office Describe findings or the way techniques work to audiences, both technical and non-technical, effectively using presentation tools such as data visualization, PowerPoint and documentation to drive strategic decision making and understanding of business analytics at all levels of the organization Assist in addressing daily operational questions as needed, identify critical process improvement areas and collaborate in developing procedures and solutions for enhancing a high level of customer service Staff Management Serve as the team lead for projects and priorities of the data science team, working closely with the Executive Director, Prospect, Engagement, and Data Strategy to ensure projects are aligned with department and Advancement priorities Responsible for the hiring and professional development of staff including training, mentoring, and identifying goals, objectives and metrics Responsible for performance management of staff and monitoring of activity and metrics Other related tasks as assigned Best Practices & Strategy Working closely with Data Strategy and Innovation team members, conceive of and contribute to strategies and best practices in maintaining a comprehensive, reliable, and innovative data environment Review and recommend use of new technologies, vendor services and information sources. Keep abreast of news and relevant industry trends in support of the Office of Advancement Develop and maintain proficiency in using advanced analytic and database tools, internet resources, in-house data, and other references Qualifications 7+ years of professional experience required in an analytical or information specialist role within an academic, nonprofit, corporate or consulting setting. Deep understanding of statistical and predictive modeling concepts, machine-learning approaches, clustering and classification techniques, and recommendation and optimization algorithms. Keen desire to solve business problems, and to find patterns and insights within structured and unstructured data. Expert in analyzing large, complex, multi-dimensional datasets with a variety of tools. Accomplished in the use of statistical analysis environments such as R, MATLAB, SPSS or SAS. Experience with BI tools such as Tableau. Having a good understanding of relational databases, warehouse design and architecture principles. Familiarity with big data frameworks (e.g., such as Hadoop, Hive, Spark). Good scripting and programming skills (e.g. familiarity with SQL, Python, Java). Strong foundation in statistical, mathematical, predictive modeling as well as business strategy skills to build the algorithms necessary to ask the right questions and find effective answers. Familiar with disciplines such as: natural language processing, machine learning, conceptual modelling, statistical analysis, predictive modeling and hypothesis testing. Able to create examples, prototypes, demonstrations to help management better understand the work. Able to work autonomously. Proficiency at planning and setting meaningful objectives to meet office goals. Ability to articulate and promote goals and implement strategic plans. Education: Bachelor's Degree in operations research, applied statistics, data mining, machine learning, or a related quantitative discipline required. Preferred: Knowledge of Princeton's mission Experience in higher education Master's degree or Ph.D. strongly preferred Understanding of philanthropy (mission, practice, trends) and fundraising practices (the development cycle, prospect management policies and practices) preferred. Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PI4bd262fb5-
Overview The Director, Data Governance and Security is a member of the Data Strategy & Innovation team within University Advancement. Data Strategy & Innovation is dedicated to housing, managing, analyzing, and disseminating information and data to inform Advancement strategy, foster strong relationships with donors, volunteers, and campus partners, and promote effective integration. Reporting to the Associate Vice President for Data Strategy & Innovation, the Director will be responsible for supporting University Advancement's engagement efforts and overseeing an enterprise-wide role-based approach to data access through data governance, data management, and data security policies and practices. This job requires initiative, critical judgment, discretion, and strong technical, writing, and communications skills. Responsibilities Data Governance Manage a transparent and consistent approach to role-based access to alumni and donor data within Advancement systems. Develop and maintain policies for the governance and management of data access. This includes the timely update of all confidentiality agreement and related documents, and issuing and tracking of signoff by relevant constituencies. Work closely with OGC to confirm relevance, accuracy and applicability to all process related forms and documents. Maintain roles and responsibilities related to data access and ensure clear accountability for stewardship of Advancement's alumni data. Oversee internal process and identify process improvements for administering access to alumni and donor data, ensuring requests are addressed in a timely and efficient manner. Maintain a data governance framework that aligns with the University (as defined by the UDO) and Advancement's objectives and data strategy. Platform Security Work with CISO office to establish roadmap for application, information and data security tools and policies as they relate to Advancement. Ensure alignment with OIT and CISO strategic planning Oversee deployment and communication of new tools and policies to ensure that Advancement systems and data are secured to the greatest extent possible Maintain and update security roles aligned with University business needs and University policy Serve as a liaison between business and functional areas and technology to ensure that business requirements for protecting sensitive data are clearly defined and communicated Facilitate the development and implementation of data protection standards and adoption requirements for all designated users of alumni and donor data Data Management Set, communicate, and provide direction on data integrity protocols, data hygiene standards, and data management strategies Collaborate with Data Strategy & Innovation colleagues to ensure that alumni and donor data is used in a manner that is consistent with laws and regulations, as well as University policies on data security and privacy Establish, communicate and manage record retention policy in alignment with Advancement and University policies Work closely with Advancement's data management and reporting teams to support the foundation for data-driven decision-making Partner with Data Strategy & Innovation leadership to identify, develop, and execute large scale advancement data management initiatives Maintain systems to monitor quality control and oversight of data collection and entry in order to adequately meet the data management needs of Advancement Participate in cross-functional teams and projects, ensuring thorough documentation of processes and knowledge sharing, while maintaining clear and consistent communication Continually assess and improve the data management program to adapt to changing needs, technologies, and regulatory environments Special Projects Undertakes special projects and other duties as assigned. Qualifications Education: Bachelor's degree required 8+ years of relevant practical experience Proficiency with technology and systems Ability to quickly learn new systems and processes Excellent written and oral communication skills Discretion in dealing with highly confidential material Excellent interpersonal skills and a high degree of professionalism and initiative Excellent attention to detail; accuracy, flexibility and demonstrated ability to be proactive and to prioritize tasks Strong problem-solving, data gathering and organizational skills Strong computer skills, including proficiency in the Microsoft Office suite of applications (Word, Excel, PowerPoint and Outlook), CRM databases, ability to learn and manage alumni database information Customer service orientation Demonstrated ability to exercise independent judgment and make decisions based on established policies and procedures, and ability to interact with department staff, University Advancement staff and campus partners Commitment to University Advancement's mission to inform, involve, and inspire Princeton's global community of alumni and friends, and adhering to its guiding principles of High Performance, Innovation, Civility, and Collaboration. Preferred Knowledge of Princeton's mission Experience in higher education Prior experience in an educational or fundraising setting a plus Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PI0a6476f85cbf-7631
07/14/2026
Full time
Overview The Director, Data Governance and Security is a member of the Data Strategy & Innovation team within University Advancement. Data Strategy & Innovation is dedicated to housing, managing, analyzing, and disseminating information and data to inform Advancement strategy, foster strong relationships with donors, volunteers, and campus partners, and promote effective integration. Reporting to the Associate Vice President for Data Strategy & Innovation, the Director will be responsible for supporting University Advancement's engagement efforts and overseeing an enterprise-wide role-based approach to data access through data governance, data management, and data security policies and practices. This job requires initiative, critical judgment, discretion, and strong technical, writing, and communications skills. Responsibilities Data Governance Manage a transparent and consistent approach to role-based access to alumni and donor data within Advancement systems. Develop and maintain policies for the governance and management of data access. This includes the timely update of all confidentiality agreement and related documents, and issuing and tracking of signoff by relevant constituencies. Work closely with OGC to confirm relevance, accuracy and applicability to all process related forms and documents. Maintain roles and responsibilities related to data access and ensure clear accountability for stewardship of Advancement's alumni data. Oversee internal process and identify process improvements for administering access to alumni and donor data, ensuring requests are addressed in a timely and efficient manner. Maintain a data governance framework that aligns with the University (as defined by the UDO) and Advancement's objectives and data strategy. Platform Security Work with CISO office to establish roadmap for application, information and data security tools and policies as they relate to Advancement. Ensure alignment with OIT and CISO strategic planning Oversee deployment and communication of new tools and policies to ensure that Advancement systems and data are secured to the greatest extent possible Maintain and update security roles aligned with University business needs and University policy Serve as a liaison between business and functional areas and technology to ensure that business requirements for protecting sensitive data are clearly defined and communicated Facilitate the development and implementation of data protection standards and adoption requirements for all designated users of alumni and donor data Data Management Set, communicate, and provide direction on data integrity protocols, data hygiene standards, and data management strategies Collaborate with Data Strategy & Innovation colleagues to ensure that alumni and donor data is used in a manner that is consistent with laws and regulations, as well as University policies on data security and privacy Establish, communicate and manage record retention policy in alignment with Advancement and University policies Work closely with Advancement's data management and reporting teams to support the foundation for data-driven decision-making Partner with Data Strategy & Innovation leadership to identify, develop, and execute large scale advancement data management initiatives Maintain systems to monitor quality control and oversight of data collection and entry in order to adequately meet the data management needs of Advancement Participate in cross-functional teams and projects, ensuring thorough documentation of processes and knowledge sharing, while maintaining clear and consistent communication Continually assess and improve the data management program to adapt to changing needs, technologies, and regulatory environments Special Projects Undertakes special projects and other duties as assigned. Qualifications Education: Bachelor's degree required 8+ years of relevant practical experience Proficiency with technology and systems Ability to quickly learn new systems and processes Excellent written and oral communication skills Discretion in dealing with highly confidential material Excellent interpersonal skills and a high degree of professionalism and initiative Excellent attention to detail; accuracy, flexibility and demonstrated ability to be proactive and to prioritize tasks Strong problem-solving, data gathering and organizational skills Strong computer skills, including proficiency in the Microsoft Office suite of applications (Word, Excel, PowerPoint and Outlook), CRM databases, ability to learn and manage alumni database information Customer service orientation Demonstrated ability to exercise independent judgment and make decisions based on established policies and procedures, and ability to interact with department staff, University Advancement staff and campus partners Commitment to University Advancement's mission to inform, involve, and inspire Princeton's global community of alumni and friends, and adhering to its guiding principles of High Performance, Innovation, Civility, and Collaboration. Preferred Knowledge of Princeton's mission Experience in higher education Prior experience in an educational or fundraising setting a plus Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PI0a6476f85cbf-7631
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! Under the direction of the Associate Medical Director (AMD), the Chair serves in a local strategic leadership role. The Chair will collaborate with senior leadership including the Chief Operating Officer (COO), Chief Nursing Officer (CNO) along with the Chief Executive Officer (CEO) to lead Physicians and Advanced Practice Providers within their region to deliver quality care in a patient focused environment. Ochsner Health is an integrated healthcare system with more than 36,000 employees and over 4,600 employed and affiliated physicians in over 90 medical specialties and subspecialties. It operates 47 hospitals and more than 370 health and urgent care centers across Louisiana, Mississippi, Alabama and the Gulf South. Education and Experience: Required- Board certified or eligible for certification in physician's primary specialty Licensed Practicing Provider MD/DO Credentialed and willing to maintain clinical practice Preferred- Experience using and supporting Epic's Electronic Medical Record System Job Duties Lead efforts locally for the use of clinical data to proactively monitor, revise and develop best practice guidelines to improve patient outcomes. Promote the standardization of clinical processes and interoperability; adoption of effective solutions and advance innovative patient care. Identify and pursue the use/advancement of digital care technologies in ways that add value to our organization. Partner with local C-Suite and RMD to develop strategic initiatives supporting clinical and business objectives. Actively supports the VPMA in presenting information to local hospital boards. Demonstrates a clear understanding of national and regional trends and how these are likely to affect provider supply, patient expectations, and reimbursement. Able to establish, evaluate, and maintain a comprehensive program for coaching, leadership identification, and leadership development. Demonstrates an ability to make a case convincingly and effectively for behavior change with physicians. Demonstrates an ability to coach others on leadership style and self-management. Maintains a clear understanding and commitment to success as defined by a collective performance. Actively involved in advancing standards of professionalism, including work in state, regional and national organizations. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. Ochsner Health is the leading not-for-profit healthcare provider in the Gulf South, delivering expert care at its 46 hospitals and more than 370 health and urgent care centers. For 12 consecutive years, U.S. News & World Report has recognized Ochsner as the No. 1 hospital in Louisiana. Additionally, Ochsner Children's has been recognized as the No. 1 hospital for kids in Louisiana for three consecutive years. Ochsner inspires healthier lives and stronger communities through a combination of standard-setting expertise, quality and connection not found anywhere else in the region. In 2023, Ochsner Health cared for more than 1.5 million people from every state in the nation and 65 countries. Ochsner's workforce includes more than 38,000 dedicated team members and over 4,700 employed and affiliated physicians. To learn more about how Ochsner empowers people to get well and stay well, visit . Ochsner Health is proud to be an Employer of Choice. Ranked one of Newsweek's list of America's Greatest Workplaces for Diversity of 202 4 Becker's Healthcare listed Ochsner Health as 150 Top Places to Work in Healthcare Awarded Culture Awards for Purpose and Values and Healthcare Industry by Top Workplace Ranked as a 2023 Top Workplace in the USA! The Top Workplaces USA award is based entirely on feedback from an employee engagement survey completed by the employees of participating workplaces. Awarded Top Work Places 2023 for six consecutive years by The Times-Picayune Earned Great Place to Work Certification Ochsner Health named to Newsweek's America's Greatest Workplaces for Parents and Families 2023 The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Are you ready to make a difference? Apply Today! Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position : Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at (select option 1) or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
07/10/2026
Full time
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! Under the direction of the Associate Medical Director (AMD), the Chair serves in a local strategic leadership role. The Chair will collaborate with senior leadership including the Chief Operating Officer (COO), Chief Nursing Officer (CNO) along with the Chief Executive Officer (CEO) to lead Physicians and Advanced Practice Providers within their region to deliver quality care in a patient focused environment. Ochsner Health is an integrated healthcare system with more than 36,000 employees and over 4,600 employed and affiliated physicians in over 90 medical specialties and subspecialties. It operates 47 hospitals and more than 370 health and urgent care centers across Louisiana, Mississippi, Alabama and the Gulf South. Education and Experience: Required- Board certified or eligible for certification in physician's primary specialty Licensed Practicing Provider MD/DO Credentialed and willing to maintain clinical practice Preferred- Experience using and supporting Epic's Electronic Medical Record System Job Duties Lead efforts locally for the use of clinical data to proactively monitor, revise and develop best practice guidelines to improve patient outcomes. Promote the standardization of clinical processes and interoperability; adoption of effective solutions and advance innovative patient care. Identify and pursue the use/advancement of digital care technologies in ways that add value to our organization. Partner with local C-Suite and RMD to develop strategic initiatives supporting clinical and business objectives. Actively supports the VPMA in presenting information to local hospital boards. Demonstrates a clear understanding of national and regional trends and how these are likely to affect provider supply, patient expectations, and reimbursement. Able to establish, evaluate, and maintain a comprehensive program for coaching, leadership identification, and leadership development. Demonstrates an ability to make a case convincingly and effectively for behavior change with physicians. Demonstrates an ability to coach others on leadership style and self-management. Maintains a clear understanding and commitment to success as defined by a collective performance. Actively involved in advancing standards of professionalism, including work in state, regional and national organizations. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. Ochsner Health is the leading not-for-profit healthcare provider in the Gulf South, delivering expert care at its 46 hospitals and more than 370 health and urgent care centers. For 12 consecutive years, U.S. News & World Report has recognized Ochsner as the No. 1 hospital in Louisiana. Additionally, Ochsner Children's has been recognized as the No. 1 hospital for kids in Louisiana for three consecutive years. Ochsner inspires healthier lives and stronger communities through a combination of standard-setting expertise, quality and connection not found anywhere else in the region. In 2023, Ochsner Health cared for more than 1.5 million people from every state in the nation and 65 countries. Ochsner's workforce includes more than 38,000 dedicated team members and over 4,700 employed and affiliated physicians. To learn more about how Ochsner empowers people to get well and stay well, visit . Ochsner Health is proud to be an Employer of Choice. Ranked one of Newsweek's list of America's Greatest Workplaces for Diversity of 202 4 Becker's Healthcare listed Ochsner Health as 150 Top Places to Work in Healthcare Awarded Culture Awards for Purpose and Values and Healthcare Industry by Top Workplace Ranked as a 2023 Top Workplace in the USA! The Top Workplaces USA award is based entirely on feedback from an employee engagement survey completed by the employees of participating workplaces. Awarded Top Work Places 2023 for six consecutive years by The Times-Picayune Earned Great Place to Work Certification Ochsner Health named to Newsweek's America's Greatest Workplaces for Parents and Families 2023 The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Are you ready to make a difference? Apply Today! Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position : Colorado, California, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at (select option 1) or . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
