Job Description POSITION: Industrial Maintenance Technician DEPARTMENT: Maintenance LOCATION: Flower Mound, Texas REPORTS TO: Maintenance Manager SHIFT: Night Shift STATUS: Level 4 Long term reliability and mentor Technician GENERAL PURPOSE This position will perform industrial maintenance and repairs for assigned equipment and facilities while providing value by safely and efficiently supporting the production team DUTIES AND RESPONSIBILITIES: Maintain, troubleshoot, PM, and repair equipment in assigned area with no guidance needed Interview, provide feedback and mentorship for prospected team members throughout the onboarding process through the completion of their probationary period providing weekly updates to the maintenance supervisor on their progress. Champion assigned asset category and any other equipment assigned working closely with OEM using reliability centered maintenance as a focus and root cause analysis, FIIX data and planning / scheduling to effectively improve overall asset reliability. Use root cause analysis tools such as 5 whys, fishbone diagram or failure mode and effect analysis (FMEA) Use FIIX CMMS to specifically dive into data and root cause analysis. Lead others in 5S methodology in all areas of maintenance including but not limited to our tool box and storage areas, parts room, shop tables and all assets in the shop. Have an audit ready 24/7 mentality and ensure that all other tech levels are mentored in that way. Understand and know the departmental goal as they are updated annually by quarter, as well as the leading and lag indicators that are measured and applied and how each one impact the main goal of improving reliability. Train and mentor others specifically around troubleshooting and following processes using learn lab assets as well as assets offline to create training work orders and assign to technicians to perform corrections showing their work. Provide and track feedback for continuous improvement. Maintain open and accurate communication with other maintenance employees as well as supervision. Complete all assigned work orders completely and accurately documenting all prudent information describing the completion of the work order. Complete FIIX documentation entry as dictated by maintenance tasks, repairs, and PMs. Perform technical maintenance tasks under close supervision. Provide all information necessary to maintain proper parts inventories. Work with outside contractors to complete projects and improvements wherever possible. Maintain all facility grounds and services. Perform all work in a safe manner following all Company safety policies and procedures. Other duties and responsibilities as needed. SKILLS AND ABILITIES: High School Diploma or , and 10 years experience in a maintenance occupation in a manufacturing environment; or equivalent combination of education and experience sufficient to successfully perform the essential duties. Ability to train and develop others using training assets as well as instruction on rebuilds, repairs and PM of all assets assigned by maintenance leadership. Programming of VFD Understanding Digital Logic Systems Understanding Process Measurement Understanding and knowledge of PLC's Knowledge of single & three phase motors Reading Schematics Strong knowledge of transformers & Circuits Reading blueprints Rigging skills Strong knowledge of electricity up to 480V Working knowledge of every energy source for each piece of utility equipment in assigned area (electric, hydraulic, and pneumatic, etc.). Ability to maintain plant utilities (lighting, water systems, drain systems, etc.). Ability to work independently. Be able to measure, cut, thread, and join stainless, black iron, plastic, and copper piping. Strong understanding of various diagnostic equipment including but not limited to ohms meter, voltage meters, etc. basic knowledge and understanding of power equipment to include cut-off saws, demo-saws, drills, etc. 30-hour OSHA Training Thoroughly understand and follow all OSHA and Company regulations as they relate to the maintenance field (LOTO, NFPA70E, CSE, PPE, etc.). Complete understanding of critical FIIX procedures and requirements and be able to enter and populate computerized tracking systems. Strong written and verbal skills. Completion of Level III Assessment Training. (Required) The above statements are intended to describe the general nature of the position and may not include all of the duties required of the position. MI Windows and Doors, LLC is an EEO employer and values diversity. What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
07/25/2026
Full time
Job Description POSITION: Industrial Maintenance Technician DEPARTMENT: Maintenance LOCATION: Flower Mound, Texas REPORTS TO: Maintenance Manager SHIFT: Night Shift STATUS: Level 4 Long term reliability and mentor Technician GENERAL PURPOSE This position will perform industrial maintenance and repairs for assigned equipment and facilities while providing value by safely and efficiently supporting the production team DUTIES AND RESPONSIBILITIES: Maintain, troubleshoot, PM, and repair equipment in assigned area with no guidance needed Interview, provide feedback and mentorship for prospected team members throughout the onboarding process through the completion of their probationary period providing weekly updates to the maintenance supervisor on their progress. Champion assigned asset category and any other equipment assigned working closely with OEM using reliability centered maintenance as a focus and root cause analysis, FIIX data and planning / scheduling to effectively improve overall asset reliability. Use root cause analysis tools such as 5 whys, fishbone diagram or failure mode and effect analysis (FMEA) Use FIIX CMMS to specifically dive into data and root cause analysis. Lead others in 5S methodology in all areas of maintenance including but not limited to our tool box and storage areas, parts room, shop tables and all assets in the shop. Have an audit ready 24/7 mentality and ensure that all other tech levels are mentored in that way. Understand and know the departmental goal as they are updated annually by quarter, as well as the leading and lag indicators that are measured and applied and how each one impact the main goal of improving reliability. Train and mentor others specifically around troubleshooting and following processes using learn lab assets as well as assets offline to create training work orders and assign to technicians to perform corrections showing their work. Provide and track feedback for continuous improvement. Maintain open and accurate communication with other maintenance employees as well as supervision. Complete all assigned work orders completely and accurately documenting all prudent information describing the completion of the work order. Complete FIIX documentation entry as dictated by maintenance tasks, repairs, and PMs. Perform technical maintenance tasks under close supervision. Provide all information necessary to maintain proper parts inventories. Work with outside contractors to complete projects and improvements wherever possible. Maintain all facility grounds and services. Perform all work in a safe manner following all Company safety policies and procedures. Other duties and responsibilities as needed. SKILLS AND ABILITIES: High School Diploma or , and 10 years experience in a maintenance occupation in a manufacturing environment; or equivalent combination of education and experience sufficient to successfully perform the essential duties. Ability to train and develop others using training assets as well as instruction on rebuilds, repairs and PM of all assets assigned by maintenance leadership. Programming of VFD Understanding Digital Logic Systems Understanding Process Measurement Understanding and knowledge of PLC's Knowledge of single & three phase motors Reading Schematics Strong knowledge of transformers & Circuits Reading blueprints Rigging skills Strong knowledge of electricity up to 480V Working knowledge of every energy source for each piece of utility equipment in assigned area (electric, hydraulic, and pneumatic, etc.). Ability to maintain plant utilities (lighting, water systems, drain systems, etc.). Ability to work independently. Be able to measure, cut, thread, and join stainless, black iron, plastic, and copper piping. Strong understanding of various diagnostic equipment including but not limited to ohms meter, voltage meters, etc. basic knowledge and understanding of power equipment to include cut-off saws, demo-saws, drills, etc. 30-hour OSHA Training Thoroughly understand and follow all OSHA and Company regulations as they relate to the maintenance field (LOTO, NFPA70E, CSE, PPE, etc.). Complete understanding of critical FIIX procedures and requirements and be able to enter and populate computerized tracking systems. Strong written and verbal skills. Completion of Level III Assessment Training. (Required) The above statements are intended to describe the general nature of the position and may not include all of the duties required of the position. MI Windows and Doors, LLC is an EEO employer and values diversity. What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Insurance Unit Manager/Supervisor - San Diego, CA Salary: $77,900 to $133,250 annually; this salary is commensurate to experience Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Unit Supervisor / Leader to join our Claims management team. This role offers the opportunity to lead and develop associates in our growing Claims organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experience, we want to hear from you! Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership: You take responsibility for outcomes in all scenarios. Adaptability: You navigate dynamic environments with creativity and resilience. Leading People: You empower individuals and teams to achieve their best. Collaboration: You build and strengthen partnerships across organizational lines. Driving Value: You use data-driven insights to align actions with strategic goals. What You'll Do: Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims. Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations. Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention. Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service. Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence. Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance customer experience. Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge. What We're Looking For: Bachelor's or Associate's degree with 2+ years of supervisory experience OR a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required). Experience successfully managing teams in insurance, financial services, call center, retail or other industries. Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment. Strong results orientation, with a history of meeting or exceeding performance goals. Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations. Ability to analyze data and metrics to inform decision-making and improve customer outcomes. Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence. Ability to work onsite to support associates. Position will require schedule flexibility which may include weekends and night shifts. Why Join GEICO? Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction. Inclusive Culture: Join a company that values diversity, collaboration, and innovation. Workplace Flexibility: Benefit from a flexible work environment and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year. Professional Growth: Access GEICO's industry-leading training programs and development opportunities: Licensing and continuing education at no cost to you. Leadership development programs and hundreds of eLearning courses to enhance your skills. Increased Earnings Potential: Pay Transparency: The starting salary for this position is between $77,900 to $133,250 annually. Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers. Annual Salary $77,900.00 - $133,250.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Insurance Unit Manager/Supervisor - San Diego, CA Salary: $77,900 to $133,250 annually; this salary is commensurate to experience Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Unit Supervisor / Leader to join our Claims management team. This role offers the opportunity to lead and develop associates in our growing Claims organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experience, we want to hear from you! Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership: You take responsibility for outcomes in all scenarios. Adaptability: You navigate dynamic environments with creativity and resilience. Leading People: You empower individuals and teams to achieve their best. Collaboration: You build and strengthen partnerships across organizational lines. Driving Value: You use data-driven insights to align actions with strategic goals. What You'll Do: Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims. Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations. Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention. Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service. Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence. Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance customer experience. Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge. What We're Looking For: Bachelor's or Associate's degree with 2+ years of supervisory experience OR a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required). Experience successfully managing teams in insurance, financial services, call center, retail or other industries. Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment. Strong results orientation, with a history of meeting or exceeding performance goals. Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations. Ability to analyze data and metrics to inform decision-making and improve customer outcomes. Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence. Ability to work onsite to support associates. Position will require schedule flexibility which may include weekends and night shifts. Why Join GEICO? Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction. Inclusive Culture: Join a company that values diversity, collaboration, and innovation. Workplace Flexibility: Benefit from a flexible work environment and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year. Professional Growth: Access GEICO's industry-leading training programs and development opportunities: Licensing and continuing education at no cost to you. Leadership development programs and hundreds of eLearning courses to enhance your skills. Increased Earnings Potential: Pay Transparency: The starting salary for this position is between $77,900 to $133,250 annually. Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers. Annual Salary $77,900.00 - $133,250.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Insurance Unit Manager/Supervisor - San Diego, CA Salary: $77,900 to $133,250 annually; this salary is commensurate to experience Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Unit Supervisor / Leader to join our Claims management team. This role offers the opportunity to lead and develop associates in our growing Claims organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experience, we want to hear from you! Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership: You take responsibility for outcomes in all scenarios. Adaptability: You navigate dynamic environments with creativity and resilience. Leading People: You empower individuals and teams to achieve their best. Collaboration: You build and strengthen partnerships across organizational lines. Driving Value: You use data-driven insights to align actions with strategic goals. What You'll Do: Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims. Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations. Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention. Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service. Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence. Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance customer experience. Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge. What We're Looking For: Bachelor's or Associate's degree with 2+ years of supervisory experience OR a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required). Experience successfully managing teams in insurance, financial services, call center, retail or other industries. Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment. Strong results orientation, with a history of meeting or exceeding performance goals. Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations. Ability to analyze data and metrics to inform decision-making and improve customer outcomes. Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence. Ability to work onsite to support associates. Position will require schedule flexibility which may include weekends and night shifts. Why Join GEICO? Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction. Inclusive Culture: Join a company that values diversity, collaboration, and innovation. Workplace Flexibility: Benefit from a flexible work environment and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year. Professional Growth: Access GEICO's industry-leading training programs and development opportunities: Licensing and continuing education at no cost to you. Leadership development programs and hundreds of eLearning courses to enhance your skills. Increased Earnings Potential: Pay Transparency: The starting salary for this position is between $77,900 to $133,250 annually. Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers. Annual Salary $77,900.00 - $133,250.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Insurance Unit Manager/Supervisor - San Diego, CA Salary: $77,900 to $133,250 annually; this salary is commensurate to experience Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Unit Supervisor / Leader to join our Claims management team. This role offers the opportunity to lead and develop associates in our growing Claims organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experience, we want to hear from you! Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership: You take responsibility for outcomes in all scenarios. Adaptability: You navigate dynamic environments with creativity and resilience. Leading People: You empower individuals and teams to achieve their best. Collaboration: You build and strengthen partnerships across organizational lines. Driving Value: You use data-driven insights to align actions with strategic goals. What You'll Do: Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims. Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations. Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention. Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service. Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence. Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance customer experience. Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge. What We're Looking For: Bachelor's or Associate's degree with 2+ years of supervisory experience OR a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required). Experience successfully managing teams in insurance, financial services, call center, retail or other industries. Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment. Strong results orientation, with a history of meeting or exceeding performance goals. Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations. Ability to analyze data and metrics to inform decision-making and improve customer outcomes. Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence. Ability to work onsite to support associates. Position will require schedule flexibility which may include weekends and night shifts. Why Join GEICO? Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction. Inclusive Culture: Join a company that values diversity, collaboration, and innovation. Workplace Flexibility: Benefit from a flexible work environment and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year. Professional Growth: Access GEICO's industry-leading training programs and development opportunities: Licensing and continuing education at no cost to you. Leadership development programs and hundreds of eLearning courses to enhance your skills. Increased Earnings Potential: Pay Transparency: The starting salary for this position is between $77,900 to $133,250 annually. Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers. Annual Salary $77,900.00 - $133,250.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Insurance Unit Manager/Supervisor - San Diego, CA Salary: $77,900 to $133,250 annually; this salary is commensurate to experience Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Unit Supervisor / Leader to join our Claims management team. This role offers the opportunity to lead and develop associates in our growing Claims organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experience, we want to hear from you! Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership: You take responsibility for outcomes in all scenarios. Adaptability: You navigate dynamic environments with creativity and resilience. Leading People: You empower individuals and teams to achieve their best. Collaboration: You build and strengthen partnerships across organizational lines. Driving Value: You use data-driven insights to align actions with strategic goals. What You'll Do: Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims. Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations. Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention. Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service. Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence. Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance customer experience. Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge. What We're Looking For: Bachelor's or Associate's degree with 2+ years of supervisory experience OR a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required). Experience successfully managing teams in insurance, financial services, call center, retail or other industries. Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment. Strong results orientation, with a history of meeting or exceeding performance goals. Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations. Ability to analyze data and metrics to inform decision-making and improve customer outcomes. Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence. Ability to work onsite to support associates. Position will require schedule flexibility which may include weekends and night shifts. Why Join GEICO? Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction. Inclusive Culture: Join a company that values diversity, collaboration, and innovation. Workplace Flexibility: Benefit from a flexible work environment and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year. Professional Growth: Access GEICO's industry-leading training programs and development opportunities: Licensing and continuing education at no cost to you. Leadership development programs and hundreds of eLearning courses to enhance your skills. Increased Earnings Potential: Pay Transparency: The starting salary for this position is between $77,900 to $133,250 annually. Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers. Annual Salary $77,900.00 - $133,250.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Insurance Unit Manager/Supervisor - San Diego, CA Salary: $77,900 to $133,250 annually; this salary is commensurate to experience Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Unit Supervisor / Leader to join our Claims management team. This role offers the opportunity to lead and develop associates in our growing Claims organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experience, we want to hear from you! Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership: You take responsibility for outcomes in all scenarios. Adaptability: You navigate dynamic environments with creativity and resilience. Leading People: You empower individuals and teams to achieve their best. Collaboration: You build and strengthen partnerships across organizational lines. Driving Value: You use data-driven insights to align actions with strategic goals. What You'll Do: Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims. Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations. Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention. Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service. Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence. Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance customer experience. Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge. What We're Looking For: Bachelor's or Associate's degree with 2+ years of supervisory experience OR a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required). Experience successfully managing teams in insurance, financial services, call center, retail or other industries. Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment. Strong results orientation, with a history of meeting or exceeding performance goals. Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations. Ability to analyze data and metrics to inform decision-making and improve customer outcomes. Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence. Ability to work onsite to support associates. Position will require schedule flexibility which may include weekends and night shifts. Why Join GEICO? Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction. Inclusive Culture: Join a company that values diversity, collaboration, and innovation. Workplace Flexibility: Benefit from a flexible work environment and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year. Professional Growth: Access GEICO's industry-leading training programs and development opportunities: Licensing and continuing education at no cost to you. Leadership development programs and hundreds of eLearning courses to enhance your skills. Increased Earnings Potential: Pay Transparency: The starting salary for this position is between $77,900 to $133,250 annually. Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers. Annual Salary $77,900.00 - $133,250.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Insurance Unit Manager/Supervisor - San Diego, CA Salary: $77,900 to $133,250 annually; this salary is commensurate to experience Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Unit Supervisor / Leader to join our Claims management team. This role offers the opportunity to lead and develop associates in our growing Claims organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experience, we want to hear from you! Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership: You take responsibility for outcomes in all scenarios. Adaptability: You navigate dynamic environments with creativity and resilience. Leading People: You empower individuals and teams to achieve their best. Collaboration: You build and strengthen partnerships across organizational lines. Driving Value: You use data-driven insights to align actions with strategic goals. What You'll Do: Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims. Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations. Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention. Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service. Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence. Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance customer experience. Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge. What We're Looking For: Bachelor's or Associate's degree with 2+ years of supervisory experience OR a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required). Experience successfully managing teams in insurance, financial services, call center, retail or other industries. Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment. Strong results orientation, with a history of meeting or exceeding performance goals. Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations. Ability to analyze data and metrics to inform decision-making and improve customer outcomes. Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence. Ability to work onsite to support associates. Position will require schedule flexibility which may include weekends and night shifts. Why Join GEICO? Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction. Inclusive Culture: Join a company that values diversity, collaboration, and innovation. Workplace Flexibility: Benefit from a flexible work environment and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year. Professional Growth: Access GEICO's industry-leading training programs and development opportunities: Licensing and continuing education at no cost to you. Leadership development programs and hundreds of eLearning courses to enhance your skills. Increased Earnings Potential: Pay Transparency: The starting salary for this position is between $77,900 to $133,250 annually. Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers. Annual Salary $77,900.00 - $133,250.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
07/25/2026
Full time
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. Insurance Unit Manager/Supervisor - San Diego, CA Salary: $77,900 to $133,250 annually; this salary is commensurate to experience Are you a dynamic leader with a passion for empowering teams and driving results? GEICO is seeking a forward-thinking and motivated Operations Unit Supervisor / Leader to join our Claims management team. This role offers the opportunity to lead and develop associates in our growing Claims organization. If you have at least two years' supervisory experience managing teams and a commitment to delivering exceptional customer experience, we want to hear from you! Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership: You take responsibility for outcomes in all scenarios. Adaptability: You navigate dynamic environments with creativity and resilience. Leading People: You empower individuals and teams to achieve their best. Collaboration: You build and strengthen partnerships across organizational lines. Driving Value: You use data-driven insights to align actions with strategic goals. What You'll Do: Lead, mentor, and inspire a team of associates to deliver exceptional service that delights our customers and builds their trust. Leverage your prior leadership expertise to guide team members in resolving complex customer inquiries and claims. Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations. Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention. Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service. Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence. Collaborate with leadership and cross-functional teams to identify and implement process improvements that enhance customer experience. Serve as a resource for team members on insurance-related questions, providing mentorship and training to build their industry knowledge. What We're Looking For: Bachelor's or Associate's degree with 2+ years of supervisory experience OR a minimum of 4 years of supervisory experience in lieu of a degree (high school diploma or equivalent required). Experience successfully managing teams in insurance, financial services, call center, retail or other industries. Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment. Strong results orientation, with a history of meeting or exceeding performance goals. Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations. Ability to analyze data and metrics to inform decision-making and improve customer outcomes. Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence. Ability to work onsite to support associates. Position will require schedule flexibility which may include weekends and night shifts. Why Join GEICO? Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction. Inclusive Culture: Join a company that values diversity, collaboration, and innovation. Workplace Flexibility: Benefit from a flexible work environment and enjoy the GEICO Flex Program, allowing for additional flexibility throughout the year. Professional Growth: Access GEICO's industry-leading training programs and development opportunities: Licensing and continuing education at no cost to you. Leadership development programs and hundreds of eLearning courses to enhance your skills. Increased Earnings Potential: Pay Transparency: The starting salary for this position is between $77,900 to $133,250 annually. Incentives and Recognition - Corporate wide bonus programs are in place to reward top performers. Annual Salary $77,900.00 - $133,250.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life's twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Lake Norman Hospital Pursue your passion for caring with Duke Health Lake Norman Hospital in Mooresville, North Carolina. The smallest of the four Duke Health hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties. Medical Lab Scientist Schedule Nights, 9 hour shifts Summary & Work Performed Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and maybe composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices. Perform a variety of tests in clinical laboratories using standard techniques and equipment; perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and perform and report analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedure. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participatein the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper- level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to manager or designee. Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety and compliance training as required. Comply with competency testing procedures for the laboratory staff. Comply with laboratory training programs. May provide technical guidance and instruction to students, interns, residents, staff, and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support achievement of balanced scorecard targets and support DUHS (Duke University Health System) values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Knowledge, Skills and Abilities Level Characteristics Within the clinical laboratories we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family- centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging. Minimum Qualifications & Education Bachelor's of Science/Bachelor of Arts in Chemical, Physical, Biological or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience, Degrees, Licensures, Certifications Certification highly preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
07/23/2026
Full time
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Lake Norman Hospital Pursue your passion for caring with Duke Health Lake Norman Hospital in Mooresville, North Carolina. The smallest of the four Duke Health hospitals at 123-beds, it offers a comprehensive range of medical services, including 24-hour emergency care, cardiology, orthopedics, women's services, and surgical specialties. Medical Lab Scientist Schedule Nights, 9 hour shifts Summary & Work Performed Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and maybe composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices. Perform a variety of tests in clinical laboratories using standard techniques and equipment; perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and perform and report analytical tests. Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedure. Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing. Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals. Maintain inventory of supplies and equipment. Participatein the development of new medical laboratory tests and techniques. Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper-level staff. Perform proficiency testing as directed to maintain compliance with regulatory agencies. Document quality control and quality assurance results. Notify upper- level personnel of instrument malfunctions or unusual or unexpected data or results. Review written procedures and policies for accuracy and submit changes to manager or designee. Understand, comply, and perform all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours. Attend all laboratory meetings, safety and compliance training as required. Comply with competency testing procedures for the laboratory staff. Comply with laboratory training programs. May provide technical guidance and instruction to students, interns, residents, staff, and other employees. Perform other related duties incidental to the work described herein. Use behaviors that support achievement of balanced scorecard targets and support DUHS (Duke University Health System) values. Consistently cooperate and communicate effectively with co-workers to ensure effective workflow. Knowledge, Skills and Abilities Level Characteristics Within the clinical laboratories we embrace Duke's purpose, placing the patient at the center of everything we do. We do this by demonstrating behaviors that focus on delivering patient- and family- centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging. Minimum Qualifications & Education Bachelor's of Science/Bachelor of Arts in Chemical, Physical, Biological or Clinical Laboratory Science; or Medical Technology required. Minimum educational or experience requirements may be modified on a on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA (Clinical Laboratory Improvement Amendment) requirements are met by the employee for the tasks being performed. Experience, Degrees, Licensures, Certifications Certification highly preferred. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Connecticut Institute for Communities, Inc.
Danbury, Connecticut
Connecticut Institute for Communities, Inc. Description: CIFC Health a program of Connecticut Institute For Communities, Inc. is seeking to hire a full-time Electronic Health Record (EHR) Support Specialist. This position is responsible for providing frontline technical and application support for the organization's electronic medical record (EMR) system, eClinicalWorks (eCW), in a Federally Qualified Health Center (FQHC) and Teaching Health Center environment. It ensures smooth operation of the Electronic health record system. Under the supervision of the EMR Manager, the support specialist is responsible for providing direct support to all of the health center sites and staff, while limiting clinic workflow interruptions. The position works collaboratively across departments to support EMR utilization and maintain a positive user experience. DUTIES AND RESPONSIBILITIES OF THE POSITION Duties of the position are described in major functional areas listed below. Additional related duties may be assigned. - Serves as the primary point of contact for EMR-related support requests. -Support patients with patient portal related issues -Provide timely, helpful and consistent responses and resolutions to all inquiries -Provide effective and efficient support when interacting with end users to diagnose and problem solve issues in a way that limits workflow and staff interruptions -Prioritize, document, track, and resolve helpdesk tickets in a timely manner. - Escalate complex issues to EMR leadership or vendors (eClinicalWorks) as appropriate. - Provides remote technical support to all departments from the EMR office and on site support to individual departments when required -Utilize eCW support portal, place tickets to eCW, works directly with staged levels of eCW support depending on the reported issue. -Work with our IT vendor and place tickets to coordinate network or equipment related needs - Provide onboarding and ongoing EMR training for staff, demonstrates and trains EHR supported workflows - Reinforce best practices for EMR use, adherence to HIPAA and data security and privacy policies, including Spher platform for medical record protection. - Participate in testing, validation, and implementation of EMR upgrades, patches, and enhancements. -Support the EMR Manager with maintaining the ticketing system (Zendesk), telehealth services and AI translation service. - Support EMR-related compliance with HRSA, UDS, and other FQHC regulatory requirements. - Serve as liaison between clinical staff, administration, IT, and EMR vendor. - Participate in EMR related meetings, interdisciplinary meetings, as well as those meetings required by CIFC policy. - Assist with implementation of new programs, services, or system changes. - Perform other related duties and special projects assigned. COMMITMENT: We are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We are recognized as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of the Health Center are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. Requirements: KNOWLEDGE AND ABILITIES Knowledge (or capacity to rapidly require same) of FQHCs, and knowledge of Health Center administration. Knowledge of local resources, customs and language helpful. Excellent written and oral communication skills and superb customer service skills Problem solver and self-starter who is resourceful and takes initiative Comfortable working both collaboratively and independently Extremely organized with high attention to detail Abilities: Ability to provide assistance to all support staff, and patients, and to successfully assist with the management of a multifaceted Center and to work closely with others. INTERPERSONAL SKILLS Ability to communicate ideas and instructions orally and in writing at a professional level. Ability to speak, read and write English at a professional level. Bilingual skills preferred (English/Spanish and/or English/Portuguese). Ability to exhibit patience and tact when communicating with patients, staff, management, vendors and the public. Ability to project professionalism in conducting all activities. REASONING SKILLS Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of instructions. Ability to summarize conclusions and instructions, then make recommendations and develop implementation strategies. Ability to maintain strict confidentiality at all times, including the ability to recognize situations in which confidentiality is required. Ability to write reports and business correspondence. Ability to read, analyze and interpret general business journals and technical procedures. EDUCATION AND EXPERIENCE Knowledge of Microsoft products Experience with Electronic Medical or Health Record Systems preferred (Significant training on eCW EHR provided) FQHC or Health Agency experience strongly preferred. Acceptable tuberculosis screening results, a clear criminal record check and an initial health exam are required post job offer and prior to employment. PHYSICAL DEMANDS AND WORKING CONDITIONS May be required to lift up to 30 pounds. Some exposure to communicable diseases. Noise level in work environment may be moderate. Available for evening and/or weekend meetings in connection with the duties herein. Travel by car, bus, airplane or train associated with attendance at conferences meeting in and out of state, with some overnight travel required. Benefits: Competitive compensation commensurate on experience. Comprehensive fringe benefits package including health care coverage and retirement program. CIFC Health is a NACHC and a PSLF approved site, eligible for the submission of loan forgiveness applications. 13-paid holidays and paid time-off. Monday-Friday day-shift schedule. Mission-focused environment. Compensation details: 0 Yearly Salary PIfecb38449e0b-3660
07/09/2026
Full time
Connecticut Institute for Communities, Inc. Description: CIFC Health a program of Connecticut Institute For Communities, Inc. is seeking to hire a full-time Electronic Health Record (EHR) Support Specialist. This position is responsible for providing frontline technical and application support for the organization's electronic medical record (EMR) system, eClinicalWorks (eCW), in a Federally Qualified Health Center (FQHC) and Teaching Health Center environment. It ensures smooth operation of the Electronic health record system. Under the supervision of the EMR Manager, the support specialist is responsible for providing direct support to all of the health center sites and staff, while limiting clinic workflow interruptions. The position works collaboratively across departments to support EMR utilization and maintain a positive user experience. DUTIES AND RESPONSIBILITIES OF THE POSITION Duties of the position are described in major functional areas listed below. Additional related duties may be assigned. - Serves as the primary point of contact for EMR-related support requests. -Support patients with patient portal related issues -Provide timely, helpful and consistent responses and resolutions to all inquiries -Provide effective and efficient support when interacting with end users to diagnose and problem solve issues in a way that limits workflow and staff interruptions -Prioritize, document, track, and resolve helpdesk tickets in a timely manner. - Escalate complex issues to EMR leadership or vendors (eClinicalWorks) as appropriate. - Provides remote technical support to all departments from the EMR office and on site support to individual departments when required -Utilize eCW support portal, place tickets to eCW, works directly with staged levels of eCW support depending on the reported issue. -Work with our IT vendor and place tickets to coordinate network or equipment related needs - Provide onboarding and ongoing EMR training for staff, demonstrates and trains EHR supported workflows - Reinforce best practices for EMR use, adherence to HIPAA and data security and privacy policies, including Spher platform for medical record protection. - Participate in testing, validation, and implementation of EMR upgrades, patches, and enhancements. -Support the EMR Manager with maintaining the ticketing system (Zendesk), telehealth services and AI translation service. - Support EMR-related compliance with HRSA, UDS, and other FQHC regulatory requirements. - Serve as liaison between clinical staff, administration, IT, and EMR vendor. - Participate in EMR related meetings, interdisciplinary meetings, as well as those meetings required by CIFC policy. - Assist with implementation of new programs, services, or system changes. - Perform other related duties and special projects assigned. COMMITMENT: We are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We are recognized as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of the Health Center are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. Requirements: KNOWLEDGE AND ABILITIES Knowledge (or capacity to rapidly require same) of FQHCs, and knowledge of Health Center administration. Knowledge of local resources, customs and language helpful. Excellent written and oral communication skills and superb customer service skills Problem solver and self-starter who is resourceful and takes initiative Comfortable working both collaboratively and independently Extremely organized with high attention to detail Abilities: Ability to provide assistance to all support staff, and patients, and to successfully assist with the management of a multifaceted Center and to work closely with others. INTERPERSONAL SKILLS Ability to communicate ideas and instructions orally and in writing at a professional level. Ability to speak, read and write English at a professional level. Bilingual skills preferred (English/Spanish and/or English/Portuguese). Ability to exhibit patience and tact when communicating with patients, staff, management, vendors and the public. Ability to project professionalism in conducting all activities. REASONING SKILLS Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of instructions. Ability to summarize conclusions and instructions, then make recommendations and develop implementation strategies. Ability to maintain strict confidentiality at all times, including the ability to recognize situations in which confidentiality is required. Ability to write reports and business correspondence. Ability to read, analyze and interpret general business journals and technical procedures. EDUCATION AND EXPERIENCE Knowledge of Microsoft products Experience with Electronic Medical or Health Record Systems preferred (Significant training on eCW EHR provided) FQHC or Health Agency experience strongly preferred. Acceptable tuberculosis screening results, a clear criminal record check and an initial health exam are required post job offer and prior to employment. PHYSICAL DEMANDS AND WORKING CONDITIONS May be required to lift up to 30 pounds. Some exposure to communicable diseases. Noise level in work environment may be moderate. Available for evening and/or weekend meetings in connection with the duties herein. Travel by car, bus, airplane or train associated with attendance at conferences meeting in and out of state, with some overnight travel required. Benefits: Competitive compensation commensurate on experience. Comprehensive fringe benefits package including health care coverage and retirement program. CIFC Health is a NACHC and a PSLF approved site, eligible for the submission of loan forgiveness applications. 13-paid holidays and paid time-off. Monday-Friday day-shift schedule. Mission-focused environment. Compensation details: 0 Yearly Salary PIfecb38449e0b-3660
