This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/28/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/28/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/28/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you excel at understanding business needs and providing solutions that drive results? Spectrum Business is seeking an Inbound Business Telesales Representative to connect with small and medium-sized business clients, guiding them to the best Voice, Data and Video products. Your consultative approach will strengthen customer relationships and contribute to Spectrum's growth. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact Respond to inbound sales calls nationwide and meet key performance standards Offer bundled internet, mobile, telephone, and video solutions while educating customers about Spectrum's products and billing Present tailored sales proposals and maximize opportunities to sell additional services Maintain accurate customer and sales records Work with support teams to complete sales and resolve customer inquiries Evaluate client locations for service feasibility and coordinate construction estimates Stay informed on competitors to effectively position Spectrum's offerings Working Conditions Work is performed in a call center environment with a variable schedule that may include nights, weekends and holidays, however most of our agents work Monday through Friday What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience in a professional setting, preferably with evidence of prior success in business-to-business sales Or 2+ years of college education, associate's degree, or equivalent combination of education and experience Skills Ability to read, write, speak, and understand multiple languages (English and Spanish) Proven professional sales performance Knowledge of cable communications products like video, data, and voice Preferred Qualifications Education Associates degree or higher in a related field of study (e.g., Business Administration, Sales, Marketing, Communications, or related) Experience 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses 2+ years of call center sales experience in business-to-business or telecommunications SIB130 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/28/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you excel at understanding business needs and providing solutions that drive results? Spectrum Business is seeking an Inbound Business Telesales Representative to connect with small and medium-sized business clients, guiding them to the best Voice, Data and Video products. Your consultative approach will strengthen customer relationships and contribute to Spectrum's growth. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact Respond to inbound sales calls nationwide and meet key performance standards Offer bundled internet, mobile, telephone, and video solutions while educating customers about Spectrum's products and billing Present tailored sales proposals and maximize opportunities to sell additional services Maintain accurate customer and sales records Work with support teams to complete sales and resolve customer inquiries Evaluate client locations for service feasibility and coordinate construction estimates Stay informed on competitors to effectively position Spectrum's offerings Working Conditions Work is performed in a call center environment with a variable schedule that may include nights, weekends and holidays, however most of our agents work Monday through Friday What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience in a professional setting, preferably with evidence of prior success in business-to-business sales Or 2+ years of college education, associate's degree, or equivalent combination of education and experience Skills Ability to read, write, speak, and understand multiple languages (English and Spanish) Proven professional sales performance Knowledge of cable communications products like video, data, and voice Preferred Qualifications Education Associates degree or higher in a related field of study (e.g., Business Administration, Sales, Marketing, Communications, or related) Experience 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses 2+ years of call center sales experience in business-to-business or telecommunications SIB130 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. As a Business Sales Representative on Spectrum's SMB team, you will drive outbound B2B sales efforts by promoting Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers and expanding services with existing accounts. In this fast-paced, high-impact role, you'll build relationships with business decision-makers, identify their needs, and present tailored solutions that deliver real value. When you achieve target monthly commissions, your effective earnings target is $65K/year or higher or $31.25 hourly, including a base of $18.03/hr. This position is both dynamic and highly rewarding, offering substantial income growth opportunities tied directly to your sales performance and results. How You'll Make an Impact Initiate outbound calls and consult with new and existing business prospects to promote Spectrum Business solutions Build relationships with decision-makers and identify opportunities to expand services within accounts Achieve and exceed monthly sales targets by driving new lines of service and consistently meeting activity benchmarks Present customized proposals, handle objections, and educate customers about the features and benefits of Spectrum's offerings Maintain accurate records in sales and customer databases while balancing company leads with proactive lead generation Deliver professional and courteous experiences in every interaction, ensuring high satisfaction levels Demonstrate resilience and adaptability while handling escalated situations and changing priorities Working Conditions Office call center setting requiring extended periods seated with telephone headset and computer across multiple screens Exposure to moderate noise levels What You Will Bring to Spectrum Required Qualifications Education High school diploma or equivalent; further education in sales or business is a plus Experience Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate's degree, or equivalent combination of education and experience Skills Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc. Strong communication skills with the ability to read, write, speak, and understand English Demonstrate emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactions Goal-oriented with a track record of meeting or exceeding sales targets/expectations Ability to show proper judgement and initiative while adapting to changing priorities in a fast-paced environment Effectively use and multitask with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculator Work efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvement Troubleshoot technical problems with effective solutions Preferred Qualifications Education Degree in business, marketing, or related field Experience 1+ year of experience in B2B sales or similar role, ideally within the telecommunications or cable industry 1+ year of ICOMS and/or CSG billing software experience or similar 2+ years of telecommunication sales experience Skills Ability to build rapport quickly and convert cold outreach into qualified opportunities and sales Excellent verbal and written communication to engage clients, present solutions, and handle objections Proven ability to meet or exceed sales targets and quotas Familiarity with CRM software and sales tools; basic understanding of cable and internet services Skilled in negotiating pricing for products and services and delivering tailored solutions Understanding of the cable and telecommunications market, competitor offerings, and trends Strong organizational skills to manage multiple accounts and priorities Team player who contributes to shared goals and cross functional success Willingness to learn and adjust to new products, services, and sales techniques Positive, proactive approach to challenges and customer interactions STM200 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/28/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. As a Business Sales Representative on Spectrum's SMB team, you will drive outbound B2B sales efforts by promoting Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers and expanding services with existing accounts. In this fast-paced, high-impact role, you'll build relationships with business decision-makers, identify their needs, and present tailored solutions that deliver real value. When you achieve target monthly commissions, your effective earnings target is $65K/year or higher or $31.25 hourly, including a base of $18.03/hr. This position is both dynamic and highly rewarding, offering substantial income growth opportunities tied directly to your sales performance and results. How You'll Make an Impact Initiate outbound calls and consult with new and existing business prospects to promote Spectrum Business solutions Build relationships with decision-makers and identify opportunities to expand services within accounts Achieve and exceed monthly sales targets by driving new lines of service and consistently meeting activity benchmarks Present customized proposals, handle objections, and educate customers about the features and benefits of Spectrum's offerings Maintain accurate records in sales and customer databases while balancing company leads with proactive lead generation Deliver professional and courteous experiences in every interaction, ensuring high satisfaction levels Demonstrate resilience and adaptability while handling escalated situations and changing priorities Working Conditions Office call center setting requiring extended periods seated with telephone headset and computer across multiple screens Exposure to moderate noise levels What You Will Bring to Spectrum Required Qualifications Education High school diploma or equivalent; further education in sales or business is a plus Experience Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate's degree, or equivalent combination of education and experience Skills Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc. Strong communication skills with the ability to read, write, speak, and understand English Demonstrate emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactions Goal-oriented with a track record of meeting or exceeding sales targets/expectations Ability to show proper judgement and initiative while adapting to changing priorities in a fast-paced environment Effectively use and multitask with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculator Work efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvement Troubleshoot technical problems with effective solutions Preferred Qualifications Education Degree in business, marketing, or related field Experience 1+ year of experience in B2B sales or similar role, ideally within the telecommunications or cable industry 1+ year of ICOMS and/or CSG billing software experience or similar 2+ years of telecommunication sales experience Skills Ability to build rapport quickly and convert cold outreach into qualified opportunities and sales Excellent verbal and written communication to engage clients, present solutions, and handle objections Proven ability to meet or exceed sales targets and quotas Familiarity with CRM software and sales tools; basic understanding of cable and internet services Skilled in negotiating pricing for products and services and delivering tailored solutions Understanding of the cable and telecommunications market, competitor offerings, and trends Strong organizational skills to manage multiple accounts and priorities Team player who contributes to shared goals and cross functional success Willingness to learn and adjust to new products, services, and sales techniques Positive, proactive approach to challenges and customer interactions STM200 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Description - External Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. This position is full-time (40 hours / week). Employees are required to have flexibility to work any of our 8-hour shift schedules Monday - Friday. Once hours are set, they will remain the same unless the needs of the business change. It may be necessary, given the business need, to work occasional overtime and weekends. The Financial Counselor is responsible for assisting patients with navigating their insurance benefits, cost of service and financial assistance needs. Individuals in this role serve as a liaison between medical staff, patient financial services, insurance payers, patients, family members and other team members to ensure excellent patient care. This includes, but is not limited to the information outlined below: Insurance Verification of insurance eligibility, benefits, and authorizations Notifying insurance payers of patient admissions Ensure appropriate insurance coverage is listed within a patient's account Financial Assistance Point of contact for uninsured patients Collaborate with Patient Financial Services and Med Data to screen patients for financial assistance Provide estimates to patients for upcoming/current services Collections Contact patients prior to their procedures and collect payments Work with patients to set up payment plans and loan programs Act as a liaison between patients and BCH upper management to create special payment arrangements Customer Service Collect confidential and sensitive information in a respectful manner Assist patients, departments and providers with eligibility, benefits and authorization questions and cost information Remain knowledgeable with changing workflows Training Orienting and onboarding new team members Testing and developing new workflows Updating reference guides as needed Collaborating with department trainers on new materials and training strategies Leadership Navigate difficult conversations resourcefully and respectfully Communicate protocols and complex terminology in a manner easy to understand Motivate teammates to achieve goals set by department Complete Revenue Cycle Overview Training to Include: Basic understanding of how each part of the Revenue Cycle is integrated Shadow multiple parts of the Revenue Cycle (Scheduling, Authorizations, Registration, Billing) Ability to direct patients to the appropriate resource for questions regarding scheduling, authorizations, billing etc. Teach new hires Revenue Cycle Basics and how their job impacts the cycle overall Primary Responsibilities: Greeting & registering patients Responsible for obtaining all demographics and insurance information Point of service collections Authorizations / NOA's from patients (or their representatives) and physicians in a courteous and efficient manner for billing Providing general information support Answering phones Other duties pertinent to optimal patient experience, patient flow and efficient staff utilization are also expected You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of customer service experience 1+ years of experience in an office or medical environment Preferred Qualifications: Excellent computer skills to include Microsoft Outlook, (scheduling meetings and sending e-mails), Microsoft Word (create and send documents) and ability to navigate Window and have excellent keyboarding skills Knowledge of medical terminology Comfortable handing cash transactions Comfortable with Electronic Medical Records Knowledge of insurance, coding, authorizations and revenue cycle Soft Skills: Oral and Written Communication Skills Confidentiality Multi-tasking Listening Integrity Attention to detail Problem Solving Able to use common office equipment with ease (credit care machines, copies/ scanners) Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
07/28/2026
Full time
Description - External Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. This position is full-time (40 hours / week). Employees are required to have flexibility to work any of our 8-hour shift schedules Monday - Friday. Once hours are set, they will remain the same unless the needs of the business change. It may be necessary, given the business need, to work occasional overtime and weekends. The Financial Counselor is responsible for assisting patients with navigating their insurance benefits, cost of service and financial assistance needs. Individuals in this role serve as a liaison between medical staff, patient financial services, insurance payers, patients, family members and other team members to ensure excellent patient care. This includes, but is not limited to the information outlined below: Insurance Verification of insurance eligibility, benefits, and authorizations Notifying insurance payers of patient admissions Ensure appropriate insurance coverage is listed within a patient's account Financial Assistance Point of contact for uninsured patients Collaborate with Patient Financial Services and Med Data to screen patients for financial assistance Provide estimates to patients for upcoming/current services Collections Contact patients prior to their procedures and collect payments Work with patients to set up payment plans and loan programs Act as a liaison between patients and BCH upper management to create special payment arrangements Customer Service Collect confidential and sensitive information in a respectful manner Assist patients, departments and providers with eligibility, benefits and authorization questions and cost information Remain knowledgeable with changing workflows Training Orienting and onboarding new team members Testing and developing new workflows Updating reference guides as needed Collaborating with department trainers on new materials and training strategies Leadership Navigate difficult conversations resourcefully and respectfully Communicate protocols and complex terminology in a manner easy to understand Motivate teammates to achieve goals set by department Complete Revenue Cycle Overview Training to Include: Basic understanding of how each part of the Revenue Cycle is integrated Shadow multiple parts of the Revenue Cycle (Scheduling, Authorizations, Registration, Billing) Ability to direct patients to the appropriate resource for questions regarding scheduling, authorizations, billing etc. Teach new hires Revenue Cycle Basics and how their job impacts the cycle overall Primary Responsibilities: Greeting & registering patients Responsible for obtaining all demographics and insurance information Point of service collections Authorizations / NOA's from patients (or their representatives) and physicians in a courteous and efficient manner for billing Providing general information support Answering phones Other duties pertinent to optimal patient experience, patient flow and efficient staff utilization are also expected You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of customer service experience 1+ years of experience in an office or medical environment Preferred Qualifications: Excellent computer skills to include Microsoft Outlook, (scheduling meetings and sending e-mails), Microsoft Word (create and send documents) and ability to navigate Window and have excellent keyboarding skills Knowledge of medical terminology Comfortable handing cash transactions Comfortable with Electronic Medical Records Knowledge of insurance, coding, authorizations and revenue cycle Soft Skills: Oral and Written Communication Skills Confidentiality Multi-tasking Listening Integrity Attention to detail Problem Solving Able to use common office equipment with ease (credit care machines, copies/ scanners) Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/28/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Overview: At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with: Competitive Compensation: from $25-30+/HR Ongoing Education & Training: Access to state-of-the-art facilities and paid online training. Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing. Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more. Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities: The Journeyman 1-Refrigeration is responsible for installation of refrigeration systems following customer specifications, applicable building code and proper piping practices. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides support on construction job by piping cooler boxes and refrigeration cases, including electrical wiring as required to complete the project. Provides the required installation of pipe hangers as directed by the foreman. Provides construction support by welding and slip hosing copper pipes, and assists the foreman as needed on the job. Provides support by handing cooler box coils and installing new supermarket refrigeration systems or remodeling existing supermarket refrigeration systems. Performs other duties as assigned. Qualifications: Education / Training High school diploma or GED, equivalent work experience and trade or technical school classes. EPA Certification (Type II). Work Experience / Skills 5+ years of experience in the construction industry preferred and hands on field experience in commercial refrigeration, electrical and/or fixtures construction. Experience in copper brazing, market remodeling. Good driving record. Knowledge of electrical systems and ability to wire installations. Knowledge of carpentry. Knowledge of refrigeration systems and piping of refrigeration equipment. Knowledge of plumbing and pipe fittings, and ability to pipe refrigeration equipment. Knowledge of and ability to read blueprints on refrigeration, electrical and plumbing. Ability to hang evaporation coils and install overhead hangers. Ability to use hand and power tools and good mechanical skills. Knowledge of jobsite safety, ability to oversee work activities to ensure safe work practices and safety rule compliance. Ability to work with minimal supervision. Ability to understand and follow all company policies and procedures and all applicable State and Federal laws. Ability to use typical business tools including E-Mail, Word, Excel, etc. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This job typically operates in convenience stores, grocery stores, food service and/or construction environment with need to work at heights from ladders and/or Scissor lifts. Mechanical rooms can have elevated noise levels. The position regularly works near/with refrigeration/HVAC equipment that can expose the workers to extreme cold from refrigerant and high heat from brazing operations. This role routinely works in outside conditions that include inclement weather, heat and humidity, and exposure to dust. These conditions require employees to use the correct PPE and safe work practices. Physical Demands This position is very active and requires excellent stamina to perform strenuous physical labor under adverse field conditions. Employees are regularly required to walk and stand for long periods, hear, drive, sit, bend, kneel, stoop, crouch, crawl, climb, use hands and fingers, and lift and/or move up to 25 pounds, occasionally up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Join Us: Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebook and Twi tter . Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. Journeyman-HVAC, Journeyman-EMS, EMS, Installer, Install, Installation, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, mechanical, mechanic, AC, field service, chiller, specialist, HVACR, Electrical, start-up, startup
07/28/2026
Full time
Overview: At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. As a large company serving diverse customers, we invest in our team with: Competitive Compensation: from $25-30+/HR Ongoing Education & Training: Access to state-of-the-art facilities and paid online training. Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing. Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more. Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities: The Journeyman 1-Refrigeration is responsible for installation of refrigeration systems following customer specifications, applicable building code and proper piping practices. ESSENTIAL DUTIES AND RESPONSIBILITIES Provides support on construction job by piping cooler boxes and refrigeration cases, including electrical wiring as required to complete the project. Provides the required installation of pipe hangers as directed by the foreman. Provides construction support by welding and slip hosing copper pipes, and assists the foreman as needed on the job. Provides support by handing cooler box coils and installing new supermarket refrigeration systems or remodeling existing supermarket refrigeration systems. Performs other duties as assigned. Qualifications: Education / Training High school diploma or GED, equivalent work experience and trade or technical school classes. EPA Certification (Type II). Work Experience / Skills 5+ years of experience in the construction industry preferred and hands on field experience in commercial refrigeration, electrical and/or fixtures construction. Experience in copper brazing, market remodeling. Good driving record. Knowledge of electrical systems and ability to wire installations. Knowledge of carpentry. Knowledge of refrigeration systems and piping of refrigeration equipment. Knowledge of plumbing and pipe fittings, and ability to pipe refrigeration equipment. Knowledge of and ability to read blueprints on refrigeration, electrical and plumbing. Ability to hang evaporation coils and install overhead hangers. Ability to use hand and power tools and good mechanical skills. Knowledge of jobsite safety, ability to oversee work activities to ensure safe work practices and safety rule compliance. Ability to work with minimal supervision. Ability to understand and follow all company policies and procedures and all applicable State and Federal laws. Ability to use typical business tools including E-Mail, Word, Excel, etc. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment This job typically operates in convenience stores, grocery stores, food service and/or construction environment with need to work at heights from ladders and/or Scissor lifts. Mechanical rooms can have elevated noise levels. The position regularly works near/with refrigeration/HVAC equipment that can expose the workers to extreme cold from refrigerant and high heat from brazing operations. This role routinely works in outside conditions that include inclement weather, heat and humidity, and exposure to dust. These conditions require employees to use the correct PPE and safe work practices. Physical Demands This position is very active and requires excellent stamina to perform strenuous physical labor under adverse field conditions. Employees are regularly required to walk and stand for long periods, hear, drive, sit, bend, kneel, stoop, crouch, crawl, climb, use hands and fingers, and lift and/or move up to 25 pounds, occasionally up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Join Us: Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebook and Twi tter . Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. Journeyman-HVAC, Journeyman-EMS, EMS, Installer, Install, Installation, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, mechanical, mechanic, AC, field service, chiller, specialist, HVACR, Electrical, start-up, startup
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. As a Business Sales Representative on Spectrum's SMB team, you will drive outbound B2B sales efforts by promoting Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers and expanding services with existing accounts. In this fast-paced, high-impact role, you'll build relationships with business decision-makers, identify their needs, and present tailored solutions that deliver real value. When you achieve target monthly commissions, your effective earnings target is $65K/year or higher or $31.25 hourly, including a base of $18.03/hr. This position is both dynamic and highly rewarding, offering substantial income growth opportunities tied directly to your sales performance and results. How You'll Make an Impact Initiate outbound calls and consult with new and existing business prospects to promote Spectrum Business solutions Build relationships with decision-makers and identify opportunities to expand services within accounts Achieve and exceed monthly sales targets by driving new lines of service and consistently meeting activity benchmarks Present customized proposals, handle objections, and educate customers about the features and benefits of Spectrum's offerings Maintain accurate records in sales and customer databases while balancing company leads with proactive lead generation Deliver professional and courteous experiences in every interaction, ensuring high satisfaction levels Demonstrate resilience and adaptability while handling escalated situations and changing priorities Working Conditions Office call center setting requiring extended periods seated with telephone headset and computer across multiple screens Exposure to moderate noise levels What You Will Bring to Spectrum Required Qualifications Education High school diploma or equivalent; further education in sales or business is a plus Experience Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate's degree, or equivalent combination of education and experience Skills Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc. Strong communication skills with the ability to read, write, speak, and understand English Demonstrate emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactions Goal-oriented with a track record of meeting or exceeding sales targets/expectations Ability to show proper judgement and initiative while adapting to changing priorities in a fast-paced environment Effectively use and multitask with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculator Work efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvement Troubleshoot technical problems with effective solutions Preferred Qualifications Education Degree in business, marketing, or related field Experience 1+ year of experience in B2B sales or similar role, ideally within the telecommunications or cable industry 1+ year of ICOMS and/or CSG billing software experience or similar 2+ years of telecommunication sales experience Skills Ability to build rapport quickly and convert cold outreach into qualified opportunities and sales Excellent verbal and written communication to engage clients, present solutions, and handle objections Proven ability to meet or exceed sales targets and quotas Familiarity with CRM software and sales tools; basic understanding of cable and internet services Skilled in negotiating pricing for products and services and delivering tailored solutions Understanding of the cable and telecommunications market, competitor offerings, and trends Strong organizational skills to manage multiple accounts and priorities Team player who contributes to shared goals and cross functional success Willingness to learn and adjust to new products, services, and sales techniques Positive, proactive approach to challenges and customer interactions STM200 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. As a Business Sales Representative on Spectrum's SMB team, you will drive outbound B2B sales efforts by promoting Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers and expanding services with existing accounts. In this fast-paced, high-impact role, you'll build relationships with business decision-makers, identify their needs, and present tailored solutions that deliver real value. When you achieve target monthly commissions, your effective earnings target is $65K/year or higher or $31.25 hourly, including a base of $18.03/hr. This position is both dynamic and highly rewarding, offering substantial income growth opportunities tied directly to your sales performance and results. How You'll Make an Impact Initiate outbound calls and consult with new and existing business prospects to promote Spectrum Business solutions Build relationships with decision-makers and identify opportunities to expand services within accounts Achieve and exceed monthly sales targets by driving new lines of service and consistently meeting activity benchmarks Present customized proposals, handle objections, and educate customers about the features and benefits of Spectrum's offerings Maintain accurate records in sales and customer databases while balancing company leads with proactive lead generation Deliver professional and courteous experiences in every interaction, ensuring high satisfaction levels Demonstrate resilience and adaptability while handling escalated situations and changing priorities Working Conditions Office call center setting requiring extended periods seated with telephone headset and computer across multiple screens Exposure to moderate noise levels What You Will Bring to Spectrum Required Qualifications Education High school diploma or equivalent; further education in sales or business is a plus Experience Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate's degree, or equivalent combination of education and experience Skills Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc. Strong communication skills with the ability to read, write, speak, and understand English Demonstrate emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactions Goal-oriented with a track record of meeting or exceeding sales targets/expectations Ability to show proper judgement and initiative while adapting to changing priorities in a fast-paced environment Effectively use and multitask with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculator Work efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvement Troubleshoot technical problems with effective solutions Preferred Qualifications Education Degree in business, marketing, or related field Experience 1+ year of experience in B2B sales or similar role, ideally within the telecommunications or cable industry 1+ year of ICOMS and/or CSG billing software experience or similar 2+ years of telecommunication sales experience Skills Ability to build rapport quickly and convert cold outreach into qualified opportunities and sales Excellent verbal and written communication to engage clients, present solutions, and handle objections Proven ability to meet or exceed sales targets and quotas Familiarity with CRM software and sales tools; basic understanding of cable and internet services Skilled in negotiating pricing for products and services and delivering tailored solutions Understanding of the cable and telecommunications market, competitor offerings, and trends Strong organizational skills to manage multiple accounts and priorities Team player who contributes to shared goals and cross functional success Willingness to learn and adjust to new products, services, and sales techniques Positive, proactive approach to challenges and customer interactions STM200 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
SpartanNash Associates, LLC
Traverse City, Michigan
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states. Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Location: 905 E 8th Street - Traverse City, Michigan 49684 Position Summary: This role is responsible t o provide support to the Store Director while learning and becoming skilled in management of all areas of the store. Under direction of the Store Director: ensure all departments are fully staffed, trained, and operating efficiently; maintain store profitability by monitoring all financial aspects of purchasing, stocking, selling, payroll and other general expenses and income; maintains physical location properly including equipment, sanitization, safety, and general appearance; communicating and executing the corporate plans. Complete all other duties as assigned in a timely manner. Here's what you'll do: Regular inspections of all areas, providing feedback to department managers. Review reports, take action and communicate information as needed . Engage in financial planning including budgeting, staffing/payroll, facility maintenance and upgrading . Communicate and work with SpartanNash personnel. Train others to perform all department activities and functions. Manage the selection, scheduling, and supervision of others. Greet all customers and provide them with prompt and courteous service or assistance . Maintain a clean, attractive and customer-friendly department. Have familiarity with all products carried in the department; know differences in price, taste, preparation, use etc. Additional responsibilities may be assigned as needed . Here's what you'll need: Bachelor's Degree (Preferred) in Business Administratio n, or related field, or equivalent combination of education and/or experience. Three years of experience in a retail grocery environment with increasing levels of responsibility. One year of experience in a supervisory or lead role, preferably in a retail environment. Proficient Computer (email, spreadsheets, etc ) Ability to read, write, comprehend, and inter pret documents Accounting/Bookkeeping skills Interpret/Analyze Financials Develop/ Manage Budgets Delegate/Direct/Implement Suggestive Selling/Knowledge of Products Detail Oriented Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment. As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package . SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.
07/27/2026
Full time
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states. Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers. Ready to contribute to the success of our food solutions company? Apply now! Location: 905 E 8th Street - Traverse City, Michigan 49684 Position Summary: This role is responsible t o provide support to the Store Director while learning and becoming skilled in management of all areas of the store. Under direction of the Store Director: ensure all departments are fully staffed, trained, and operating efficiently; maintain store profitability by monitoring all financial aspects of purchasing, stocking, selling, payroll and other general expenses and income; maintains physical location properly including equipment, sanitization, safety, and general appearance; communicating and executing the corporate plans. Complete all other duties as assigned in a timely manner. Here's what you'll do: Regular inspections of all areas, providing feedback to department managers. Review reports, take action and communicate information as needed . Engage in financial planning including budgeting, staffing/payroll, facility maintenance and upgrading . Communicate and work with SpartanNash personnel. Train others to perform all department activities and functions. Manage the selection, scheduling, and supervision of others. Greet all customers and provide them with prompt and courteous service or assistance . Maintain a clean, attractive and customer-friendly department. Have familiarity with all products carried in the department; know differences in price, taste, preparation, use etc. Additional responsibilities may be assigned as needed . Here's what you'll need: Bachelor's Degree (Preferred) in Business Administratio n, or related field, or equivalent combination of education and/or experience. Three years of experience in a retail grocery environment with increasing levels of responsibility. One year of experience in a supervisory or lead role, preferably in a retail environment. Proficient Computer (email, spreadsheets, etc ) Ability to read, write, comprehend, and inter pret documents Accounting/Bookkeeping skills Interpret/Analyze Financials Develop/ Manage Budgets Delegate/Direct/Implement Suggestive Selling/Knowledge of Products Detail Oriented Physical Requirements: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move 20 pounds. The associate is frequently required to sit/stand/walk. While performing the duties of this position, the associate is subject to a typical office environment and is rarely exposed to outside weather conditions. Temperatures may vary for those subject to any of the following areas: computer/server room, print shop, production area). The noise level in the work environment is usually low to moderate but may be high in distribution settings. Travel requirements vary by assignment. As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package . SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans. We are not able to sponsor work visas for this position.
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Associate, Enterprise Architecture Influences others regarding technologies, solutions to problems, processes and best practices for implementation. The incumbent provides and implements technology solution guidance to existing problems within the Enterprise Architecture function. Recommends and participates in the analysis, evaluation and development of enterprise strategic and operating plans to ensure that the EA objectives are consistent with the enterprise's long-term business objectives. Assists with the implementation of new policies, strategies and procedures to support IT and other cross functional initiatives, as appropriate. Interfaces across education, research, and administrative areas, acting as visionary to proactively assist in defining the direction for future projects. Influences others regarding technologies, solutions to problems, processes and best practices for implementation. Understands, advocates, and augments the principles of information technology strategies. Provides and implements technology solution guidance to existing problems within the Enterprise Architecture function. Understands, advocates, and augments the principles of information technology strategies. Researches and analyzes current information technology environment to detect critical deficiencies and recommend solutions for improvement. Supports and provides well-analyzed and defined recommendations on governance activities associated with ensuring compliance within the Enterprise Architecture function. Operates in full compliance with internal policies and procedures as well as applicable regulations and laws. Recommends and influences best practices in Enterprise Architecture/Information Technology policies and processes to business lines as needed. Advises and delivers informational IT training to stakeholders as needed. Builds and manages client relationships across a network of existing and future clients. Provides mentoring and coaching to junior level staff as needed. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Computer Management, Management Information Systems, Computer Engineering, System Analysis or a equivalent field. - Required. Master's Degree: Computer Management, Management Information Systems, Computer Engineering, System Analysis or a equivalent field. - Preferred. 5+ Years Information Technology or a related field. - Required. Knowledge of Enterprise Architecture practices and processes required. Ability to multi-task and adhere to deadlines. Ability to adapt to rapidly changing business environment. Ability to adjust to new developments/changing circumstances. Ability to influence others. Ability to lead and mentor junior level professionals. Ability to communicate at a technical, business, or executive level. Ability to leverage technology to improve and automate business tasks. Ability to maintain and report on confidential information in an appropriate manner. Strong Project Management skills. Excellent written and verbal communication skills. Demonstrated proficiency in Enterprise Architecture consultancy, or ability to perform at proficient level of competence. Strong attention to details and can analyze information quickly. Proficiency in MS Word and MS Excel. Strong verbal and written communication skills. Ability to understand business requirements and translate into architectural deliverables. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $93,750.00 USD Maximum: $165,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/27/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Associate, Enterprise Architecture Influences others regarding technologies, solutions to problems, processes and best practices for implementation. The incumbent provides and implements technology solution guidance to existing problems within the Enterprise Architecture function. Recommends and participates in the analysis, evaluation and development of enterprise strategic and operating plans to ensure that the EA objectives are consistent with the enterprise's long-term business objectives. Assists with the implementation of new policies, strategies and procedures to support IT and other cross functional initiatives, as appropriate. Interfaces across education, research, and administrative areas, acting as visionary to proactively assist in defining the direction for future projects. Influences others regarding technologies, solutions to problems, processes and best practices for implementation. Understands, advocates, and augments the principles of information technology strategies. Provides and implements technology solution guidance to existing problems within the Enterprise Architecture function. Understands, advocates, and augments the principles of information technology strategies. Researches and analyzes current information technology environment to detect critical deficiencies and recommend solutions for improvement. Supports and provides well-analyzed and defined recommendations on governance activities associated with ensuring compliance within the Enterprise Architecture function. Operates in full compliance with internal policies and procedures as well as applicable regulations and laws. Recommends and influences best practices in Enterprise Architecture/Information Technology policies and processes to business lines as needed. Advises and delivers informational IT training to stakeholders as needed. Builds and manages client relationships across a network of existing and future clients. Provides mentoring and coaching to junior level staff as needed. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Bachelor's Degree or equivalent work experience: Computer Management, Management Information Systems, Computer Engineering, System Analysis or a equivalent field. - Required. Master's Degree: Computer Management, Management Information Systems, Computer Engineering, System Analysis or a equivalent field. - Preferred. 5+ Years Information Technology or a related field. - Required. Knowledge of Enterprise Architecture practices and processes required. Ability to multi-task and adhere to deadlines. Ability to adapt to rapidly changing business environment. Ability to adjust to new developments/changing circumstances. Ability to influence others. Ability to lead and mentor junior level professionals. Ability to communicate at a technical, business, or executive level. Ability to leverage technology to improve and automate business tasks. Ability to maintain and report on confidential information in an appropriate manner. Strong Project Management skills. Excellent written and verbal communication skills. Demonstrated proficiency in Enterprise Architecture consultancy, or ability to perform at proficient level of competence. Strong attention to details and can analyze information quickly. Proficiency in MS Word and MS Excel. Strong verbal and written communication skills. Ability to understand business requirements and translate into architectural deliverables. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $93,750.00 USD Maximum: $165,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
JOB SUMMARY The District Sales Manager (DSM) role requires exceptional management of sale performance among Sales Consultants (SCs). This position is responsible for driving a performance culture, coaching and developing the talent of their sales consultants to achieve profitable planned case and GP growth RESPONSIBILITIES Manages the performance and development of Sales Consultants (MAs) within the district. Engages in one-on-one coaching and direction by conducting an average of 3-5 SC work-withs a week. Effectively lead and facilitate Friday district meetings that educate, inspire and ultimately produce key behavior changes to drive sales. Lead and direct Customer Engagement efforts by enabling the district SC to provide Sysco customers with expanded service channel options ( Technology enablers, value added services, and team selling) - Must possess a continuous improvement mentality around technology, sales skills, soft skills and product knowledge Leverages the Sales Support resources and tools to maximize the consultative time of the SC Fully leverages our CRM in the management of SC's sales planning, prospecting, and daily customer engagement and expects productive utilization of Sysco 360 among all SC's. Successfully delivers Sysco brand results and directly manages conversion opportunities within the district. Supports and promotes all national campaigns and promotions Accountable for providing coaching, training, and timely feedback to drive sales consultant development of consultative selling skills of the sales associates (The Sysco Way to Sell). Fully utilizes the CMP and QPP Processes to coach the performance of all sales colleagues in the district. Responsible for execution of territory planning and management Prioritizes independent relationships with top customers and high value prospects. Champions company initiatives and implements center led strategy within the district. Additional sales management responsibilities including, but are not limited to, other operational duties and customer relationship management. QUALIFICATIONS Education High School education required. Bachelor's degree in a related field (e.g. business administration) or equivalent relevant industry experience. Experience 2 or more years' experience successfully growing profitable sales in the foodservice industry. 5+ years' foodservice sales experience in the foodservice industry preferred. Candidates must be Bilingual in Mandarin Professional Skills Excellent interpersonal skills and ability to work with a variety of stakeholders. Can derive insights from others through probing questions and collaborative problem-solving. Superb organizational and project management skills, including the ability to execute multiple initiatives autonomously. Able to thrive in a fast-paced work environment. Ability to use Sysco's proprietary Customer Relationship Management (CRM) tool for planning and forecasting sales growth. Demonstrates mastery of skills in the area of consultative selling, marketing principles, prospecting, networking, coaching, and negotiations. Effectively coach, counsel, train and direct associates. Capable of supervising and motivating others. Write reports and business correspondence. Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory. Seek and qualify prospects under company account stratification goals. Research customer business needs and develops a mix of products and service to meet needs. Evaluate market trends and recommend products to customers, based on business needs and goals. Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. Answer customers' questions about products, prices, availability, and product use. Provide product information and practical training to customer personnel. Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. Manage deliveries to the routing schedule published by the transportation department. Troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.). Participate in company functions, promotions, customer visits, and customer events. Attend and participate in general sales and district meetings. Review and analyze daily and weekly reports such as special order requests, customer bid files, and sales/gross profit margin data. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports. Participate in ongoing training sessions. Assist with the training of new employees as requested. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
07/27/2026
Full time
JOB SUMMARY The District Sales Manager (DSM) role requires exceptional management of sale performance among Sales Consultants (SCs). This position is responsible for driving a performance culture, coaching and developing the talent of their sales consultants to achieve profitable planned case and GP growth RESPONSIBILITIES Manages the performance and development of Sales Consultants (MAs) within the district. Engages in one-on-one coaching and direction by conducting an average of 3-5 SC work-withs a week. Effectively lead and facilitate Friday district meetings that educate, inspire and ultimately produce key behavior changes to drive sales. Lead and direct Customer Engagement efforts by enabling the district SC to provide Sysco customers with expanded service channel options ( Technology enablers, value added services, and team selling) - Must possess a continuous improvement mentality around technology, sales skills, soft skills and product knowledge Leverages the Sales Support resources and tools to maximize the consultative time of the SC Fully leverages our CRM in the management of SC's sales planning, prospecting, and daily customer engagement and expects productive utilization of Sysco 360 among all SC's. Successfully delivers Sysco brand results and directly manages conversion opportunities within the district. Supports and promotes all national campaigns and promotions Accountable for providing coaching, training, and timely feedback to drive sales consultant development of consultative selling skills of the sales associates (The Sysco Way to Sell). Fully utilizes the CMP and QPP Processes to coach the performance of all sales colleagues in the district. Responsible for execution of territory planning and management Prioritizes independent relationships with top customers and high value prospects. Champions company initiatives and implements center led strategy within the district. Additional sales management responsibilities including, but are not limited to, other operational duties and customer relationship management. QUALIFICATIONS Education High School education required. Bachelor's degree in a related field (e.g. business administration) or equivalent relevant industry experience. Experience 2 or more years' experience successfully growing profitable sales in the foodservice industry. 5+ years' foodservice sales experience in the foodservice industry preferred. Candidates must be Bilingual in Mandarin Professional Skills Excellent interpersonal skills and ability to work with a variety of stakeholders. Can derive insights from others through probing questions and collaborative problem-solving. Superb organizational and project management skills, including the ability to execute multiple initiatives autonomously. Able to thrive in a fast-paced work environment. Ability to use Sysco's proprietary Customer Relationship Management (CRM) tool for planning and forecasting sales growth. Demonstrates mastery of skills in the area of consultative selling, marketing principles, prospecting, networking, coaching, and negotiations. Effectively coach, counsel, train and direct associates. Capable of supervising and motivating others. Write reports and business correspondence. Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory. Seek and qualify prospects under company account stratification goals. Research customer business needs and develops a mix of products and service to meet needs. Evaluate market trends and recommend products to customers, based on business needs and goals. Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided. Answer customers' questions about products, prices, availability, and product use. Provide product information and practical training to customer personnel. Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms. Manage deliveries to the routing schedule published by the transportation department. Troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.). Participate in company functions, promotions, customer visits, and customer events. Attend and participate in general sales and district meetings. Review and analyze daily and weekly reports such as special order requests, customer bid files, and sales/gross profit margin data. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports. Participate in ongoing training sessions. Assist with the training of new employees as requested. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sr. Associate, Fraud Transformation & Platform Enablement, leads all Fraud related projects ensuring clear business and technical requirements are documented, comprehensive end-to-end testing plans developed and managed, and implementation is fully coordinated. The incumbent assists the business unit in determining timeframe and resources to accomplish implementation of control enhancement and direct the business unit through full implementation. Responsibilities: Responsible for executing the Fraud BoW and Agile project implementation across SBNA, OpenBank Digital Transformation, system and fraud tool/process integration and expanding FLOD Fraud Operations responsibilities spanning SC and BSNY. Responsibilities include but are not limited to strategic planning, requirement definition, user testing, direct engagement in project governance, change management, project reporting and post implementation monitoring. Perform fraud systems and control analysis to support bank consolidation activities; Assess current state, analyze and compare fraud control environments, assess vendors, and recommend future state roadmap for maximum fraud control effectiveness. Lead fraud risk due diligence and risk assessment activities during bank mergers and acquisitions, evaluating the target institution's fraud operating model, systems, control environment, and governance structures. Conduct comparative analysis of legacy fraud platforms and vendor provided tools and services, rules engines, case management tools, and industry best practices and benchmarking of control environments to determine optimal fraud prevention strategy (retain, sunset, integrate, upgrade or replace). What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Qualifications: 9+ Years Risk Management/Controls - Required. Strong risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment. Knowledge of workflow/processes and risks/controls, including: origination, underwriting, servicing, and collections/workout. Digital and/or Retail Bank Fraud Business and Operations subject matter expertise with a focus project delivery of spanning Agile and Waterfall SDLS, Operational processes, and fraud technology maintenance activities. Financial Services, FinTEch, and/or Retail Bank Operational External Fraud Risk Management background in Authentication, Identity Verification, and Payments Fraud controls review and assessment, establishment of effective control environment including assessing control performance. Agile certifications and experience working within an agile framework at a retail bank or digital institution. Expertise in Agile development squads representing the Fraud and Digital Product Management business line ensuring clear business requirements and technical designs are documented, comprehensive end-to-end testing plans developed and executive, and implementation of change is fully coordinated. Participates in bank acquisition systems change management projects, ensuring adequate participation and partnership within Technology & Operations and the Lines of Business. Assists with the identification and implementation of key fraud requirements that will mitigate fraud loss and achieve efficiency and performance targets for bank consolidation activities. Strong organizational and communication skills with the ability to manage multiple concurrent initiatives. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $80,625.00 USD Maximum: $140,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/27/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Sr. Associate, Fraud Transformation & Platform Enablement, leads all Fraud related projects ensuring clear business and technical requirements are documented, comprehensive end-to-end testing plans developed and managed, and implementation is fully coordinated. The incumbent assists the business unit in determining timeframe and resources to accomplish implementation of control enhancement and direct the business unit through full implementation. Responsibilities: Responsible for executing the Fraud BoW and Agile project implementation across SBNA, OpenBank Digital Transformation, system and fraud tool/process integration and expanding FLOD Fraud Operations responsibilities spanning SC and BSNY. Responsibilities include but are not limited to strategic planning, requirement definition, user testing, direct engagement in project governance, change management, project reporting and post implementation monitoring. Perform fraud systems and control analysis to support bank consolidation activities; Assess current state, analyze and compare fraud control environments, assess vendors, and recommend future state roadmap for maximum fraud control effectiveness. Lead fraud risk due diligence and risk assessment activities during bank mergers and acquisitions, evaluating the target institution's fraud operating model, systems, control environment, and governance structures. Conduct comparative analysis of legacy fraud platforms and vendor provided tools and services, rules engines, case management tools, and industry best practices and benchmarking of control environments to determine optimal fraud prevention strategy (retain, sunset, integrate, upgrade or replace). What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Qualifications: 9+ Years Risk Management/Controls - Required. Strong risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment. Knowledge of workflow/processes and risks/controls, including: origination, underwriting, servicing, and collections/workout. Digital and/or Retail Bank Fraud Business and Operations subject matter expertise with a focus project delivery of spanning Agile and Waterfall SDLS, Operational processes, and fraud technology maintenance activities. Financial Services, FinTEch, and/or Retail Bank Operational External Fraud Risk Management background in Authentication, Identity Verification, and Payments Fraud controls review and assessment, establishment of effective control environment including assessing control performance. Agile certifications and experience working within an agile framework at a retail bank or digital institution. Expertise in Agile development squads representing the Fraud and Digital Product Management business line ensuring clear business requirements and technical designs are documented, comprehensive end-to-end testing plans developed and executive, and implementation of change is fully coordinated. Participates in bank acquisition systems change management projects, ensuring adequate participation and partnership within Technology & Operations and the Lines of Business. Assists with the identification and implementation of key fraud requirements that will mitigate fraud loss and achieve efficiency and performance targets for bank consolidation activities. Strong organizational and communication skills with the ability to manage multiple concurrent initiatives. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Work Authorization & Sponsorship: Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $80,625.00 USD Maximum: $140,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
The Opportunity As aSuitability Principal (VUL & Group Plans) you will conduct back-office review and firm-acceptance of as well as suitability reviews for accounts clearing through National Financial Services (NFS). In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. The Team The MML Investors Services, LLC New Business Team is comprised of highly skilled, financial services professionals who render collaborative new business reviews to our Financial Advisors. Team members demonstrate high levels of competence in the areas of resilience, accountability, agility, and are focused on continuous improvement and development. The team culture is collaborative, cross-functional, and fosters high performance results with an emphasis on encouraging a healthy work/life balance. We seek to provide best-in-class service to sophisticated Advisors as they provide their clients with a holistic suite of wealth management products and solutions. Specifically, this position will sit on the MMLIS Special Product New Business Team . This team supports variable life and group retirement plan reviews and may support the review of other new business investment classes. The Impact Key Responsibilities Include: Conduct back-office review and firm-acceptance of new and existing submissions related to Brokerage, Direct and Third-Party Advisory accounts Review trading activity of registered representatives through supervisory control procedures and application of firm policies and procedures and will require the associate to eventually become a subject matter expert for all previously referenced lines of Inforce Business, including a solid understanding of our platforms and systems Determine root cause of issues, provide solutions, and resolve matters independently without management supervision at times. Implementation and management of operational and supervisory procedures for the firm Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory review of securities such as Options trading and Municipal Securities may be required. Involved daily in complex problem resolution requiring higher level critical thinking Consult with registered representatives, Agency Supervisory Officers and Regional Supervisory Directors, providing guidance on suitability concerns and guidelines Consistently identify and report to management on trending and risk mitigation measures The Minimum Qualifications FINRA Series 7 & 24 required at time of application 2+ years MMLIS Experience or 3+ years' experience within the brokerage/advisory space High School Diploma or equivalent Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of the MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space 2+ years experience with variable universal life and group retirement plans 2+ year experience with Microsoft Excel and performing pivot tables Ability to work in a fast paced, ever changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance. Superior customer service skills Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential. Passion for embracing business process improvement opportunities. High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others W hat Yo u Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As aSuitability Principal (VUL & Group Plans) you will conduct back-office review and firm-acceptance of as well as suitability reviews for accounts clearing through National Financial Services (NFS). In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. The Team The MML Investors Services, LLC New Business Team is comprised of highly skilled, financial services professionals who render collaborative new business reviews to our Financial Advisors. Team members demonstrate high levels of competence in the areas of resilience, accountability, agility, and are focused on continuous improvement and development. The team culture is collaborative, cross-functional, and fosters high performance results with an emphasis on encouraging a healthy work/life balance. We seek to provide best-in-class service to sophisticated Advisors as they provide their clients with a holistic suite of wealth management products and solutions. Specifically, this position will sit on the MMLIS Special Product New Business Team . This team supports variable life and group retirement plan reviews and may support the review of other new business investment classes. The Impact Key Responsibilities Include: Conduct back-office review and firm-acceptance of new and existing submissions related to Brokerage, Direct and Third-Party Advisory accounts Review trading activity of registered representatives through supervisory control procedures and application of firm policies and procedures and will require the associate to eventually become a subject matter expert for all previously referenced lines of Inforce Business, including a solid understanding of our platforms and systems Determine root cause of issues, provide solutions, and resolve matters independently without management supervision at times. Implementation and management of operational and supervisory procedures for the firm Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory review of securities such as Options trading and Municipal Securities may be required. Involved daily in complex problem resolution requiring higher level critical thinking Consult with registered representatives, Agency Supervisory Officers and Regional Supervisory Directors, providing guidance on suitability concerns and guidelines Consistently identify and report to management on trending and risk mitigation measures The Minimum Qualifications FINRA Series 7 & 24 required at time of application 2+ years MMLIS Experience or 3+ years' experience within the brokerage/advisory space High School Diploma or equivalent Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of the MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space 2+ years experience with variable universal life and group retirement plans 2+ year experience with Microsoft Excel and performing pivot tables Ability to work in a fast paced, ever changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance. Superior customer service skills Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential. Passion for embracing business process improvement opportunities. High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others W hat Yo u Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Looking for a role where you can lead and develop a sales team while driving business growth in a fast-paced environment? Join Spectrum as a Multi-Tenant Sales Supervisor, where you'll manage daily sales operations and empower representatives to exceed goals. Experience a position that blends field and office responsibilities, shaping customer satisfaction and team success with every decision. How You'll Make an Impact Guide and support Multi-Tenant Sales Representatives to maximize customer satisfaction and sales performance Recruit, interview, hire and train new sales representatives for ongoing team strength Supervise daily activities and manage territory assignments to ensure optimal coverage Oversee payroll processes to guarantee timely and accurate commission payments Address employee relations including performance reviews, coaching and safety training Contribute to budget planning and provide insights on marketing strategies and sales offers Complete additional tasks as directed by your supervisor to support department objectives Working Conditions Work both in the field and office, (70% field work and 30% office work) with travel required as needed What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree or equivalent work experience Experience 1+ years of sales experience Skills Knowledge of community sales practices Valid driver's license with satisfactory driving record and auto insurance Preferred Qualifications Experience 1+ years of supervisory or leadership experience 0.5+ years of sales supervisory experience Telecommunications and cable industry experience Skills Understanding of Spectrum products and services SMD420 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $52,500.00 and $87,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $48,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Looking for a role where you can lead and develop a sales team while driving business growth in a fast-paced environment? Join Spectrum as a Multi-Tenant Sales Supervisor, where you'll manage daily sales operations and empower representatives to exceed goals. Experience a position that blends field and office responsibilities, shaping customer satisfaction and team success with every decision. How You'll Make an Impact Guide and support Multi-Tenant Sales Representatives to maximize customer satisfaction and sales performance Recruit, interview, hire and train new sales representatives for ongoing team strength Supervise daily activities and manage territory assignments to ensure optimal coverage Oversee payroll processes to guarantee timely and accurate commission payments Address employee relations including performance reviews, coaching and safety training Contribute to budget planning and provide insights on marketing strategies and sales offers Complete additional tasks as directed by your supervisor to support department objectives Working Conditions Work both in the field and office, (70% field work and 30% office work) with travel required as needed What You'll Bring to Spectrum Required Qualifications Education Bachelor's degree or equivalent work experience Experience 1+ years of sales experience Skills Knowledge of community sales practices Valid driver's license with satisfactory driving record and auto insurance Preferred Qualifications Experience 1+ years of supervisory or leadership experience 0.5+ years of sales supervisory experience Telecommunications and cable industry experience Skills Understanding of Spectrum products and services SMD420 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $52,500.00 and $87,000.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $48,000. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Head of Strategic Expense - Enterprise Technology Experience (ETX), Global Business Services (GBS) and Enterprise Allocations (EA) Full-Time New York, NY, Boston, MA or Springfield, MA The Opportunity The Head of Strategic Finance for Enterprise Technology Experience (ETX), Global Business Services (GBS) and Enterprise Allocations (EA) will work with management of both ETX, GBS and colleagues across Corporate Finance to provide high quality analysis and information to facilitate decision-making. The incumbent will report to the Head of Strategic Expense Management. The Team As a member of Corporate Finance, you'll have an opportunity to join an engaged team of professionals who provide high-quality analysis and advice to the enterprise's leadership team and actively support both growth and profitability. The Impact As the senior corporate finance executive working regularly with the senior management team of ETX and GBS, this role is responsible for leading the following Corporate Finance work: Lead matrixed teams that prepare high quality financial analysis and information to influence important decisions. This includes quarterly reviews of spend versus plan and forecasts and contributes to the development of robust CBAs (business cases) and measuring and updating progress as they are executed. Serve as the Senior Finance leader supporting ETX and GBS leadership teams on the development and support of strategic plans, and short-term and long-term management goals and objectives, appropriately balancing finance partner and corporate stewardship responsibilities. Respected thought partner in the development and execution of strategies and initiatives to achieve organizational aspirations, including active, ongoing involvement in pursuing the Strategic Planning and Delivery revenue enhancement and efficiency goals. This includes working to simplify financial processes, data flows and assignment of cost allocation impacts. Maintain strong knowledge of technology development life cycle process, technology innovation, technology risk analysis and assessment, technology management, competitor technology practices, and key industry metrics - which are used to assess risk, return on investment, and spend versus budget. Monitor financial performance drivers, risks, metrics and timely communicating trends and observations. Evolve reporting and current processes to modern approaches (e.g. dashboards with high quality financial analysis and insights) to facilitate important decisions, working with FP&A, Controllers, Actuarial, Corporate Strategy and others. This includes leading teams that develop financial insights that are representative of factual performance and deep insights to drive decision support and track management action. Lead matrixed teams that drive the development of ETX and GBS forecasts with a focus on material aspects of P&L and Balance Sheet impacts with clear documentation of basis for assumptions. Establish formal sign off on forecast and plan assumptions with ETX and GBS leaders. Act as key liaison between ETX and GBS and the FP&A/Corporate Finance organization, leveraging work done throughout FP&A to provide holistic finance support to ETX and streamlining requests from FP&A/Corporate Finance of ETX and GBS. Informs Global talent strategy including establishing appropriate governance and transparency around hiring practices and expectations commensurate with financial plan. Establish robust process around service provider and service receiver expense transparency (e.g. tech expense to product revenue ratios) to drive decision-making to improve financial performance and track results. Key contributor to the modernization of the strategic finance organization - leveraging ability to work through ambiguity, strong communication and change management and mobilize matrixed team's around most important work. The Head of Strategic Finance for ETX and GBS is also responsible for management of the Enterprise Expense Allocations and P&L Analytics team. The Expense Lead of Allocations and P&L Analytics and their team have experience in financial expense allocation processes, inter-company allocations, financial statement analysis, driver-based forecasting, activity-based costing, and insurance products. The Expense Allocations team excels at working collaboratively and cross-functionally with subject matter experts to ensure that the company's expense allocation methodology incorporates material assumptions. A large part of this Expense Allocation team's responsibilities includes supporting and interacting with senior leaders on all things related to expense allocations and P&L analytics. Analysis includes, but is not limited to, in-depth GAAP and STAT variance analysis at the company consolidated level, unit cost calculations, capital budgeting, and market / peer expense analysis. The team provides the key inputs and analysis for setting annual expense targets, goals, and budget; and will work proactively with finance and business leaders to monitor expenses by business unit and product-level P&Ls. This role will also liaison with the Strategic Planning & Delivery (SP&D), PMO and Procurement teams to increase transparency to improve economics and execution rigor Build more robust and pro-active transparency to improve economics (connect business drivers to spend, 3rd party spend, portfolio execution and eventual benefit realization) Transparency into funding capacity and alignment (improve T shirt size), CBA, execution health metrics and benefit realization (SPD & BAU programs) - linkage to forecast (spend and benefits) Transparency into Procurement levers / options and drive strategic trade-off discussions w/ ELT/SLT in partnership with procurement. Create clear linkage to forecast and process for SFBPs to validate growth, savings and cost avoidance The Minimum Qualifications 15+ years experience working on financial aspects of large, sophisticated technology organizations, digital transformations and data strategy, including experience in financial services (experience with permanent insurance a plus) Ability to influence and lead others toward shared goals and objectives Knowledge of applicable U.S. GAAP financial reporting requirements (insurance regulatory reporting a plus) Exceptional relationship building and influencing skills Excellent communication and listening skills, including the ability to convey complex information in readily understandable terms Demonstrated experience with creative problem-solving and process improvement Ability to work well under pressure and manage multiple deliverables Depending on the home location of the candidate, this leader should have the ability to travel between our New York, Boston and Springfield locations as needed Bachelor's degree in Business/Finance/Accounting or related discipline Leadership Responsibilities Develop and maintain strong working relationships with ETX, business and corporate leaders, through regular value-add involvement in planning, strategy and team update meetings Communicate complex information and analysis in clear, simple and understandable terms with appropriate context, focused on actionable content Inspire, lead and execute on Corporate Finance transformation goals, including data-driven financial analysis, automated reporting, advanced analytics; developing staff and successors for key roles. Also, work to influence the culture, promoting self-service, collaboration, benchmarking and disciplined cost-benefit analyses Create an environment that fosters a culture of innovation, empowerment and collaboration. Actively champion the Corporate Finance's work to attract, retain, and develop top-tier diverse talent The Ideal Qualifications Innate ability to lead and influence senior leaders and executives through ambiguity to mobilize teams and peers to deliver on key results. Tech forward leader with proven track record of implementing new and innovative technologies with strong communication, training and change management skills Excellent verbal and written communication skills with ability to convey complex materials to all levels of the organization including senior executives Demonstrated experience in implementing advanced forecasting / strategic planning techniques including activity based costing and zero-based budgeting Master's degree in Business/Finance/Accounting or related discipline High degree of financial acumen Strong analytical skills; ability to analyze financial data sets and understand the "so what" Organized and detail-oriented; Ability to work well under pressure and manage multiple deliverables Proactive and self-motivated; anticipate upcoming business partner projects and deliverables Ability to think critically and demonstrate good judgment. Demonstrate experience with creative problem-solving Experience driving transformation efforts Ability to work through large data sets to understand key trends Innate desire to provide excellent service to clients MBA or CPA designation is a preference What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role . click apply for full job details
07/27/2026
Full time
Head of Strategic Expense - Enterprise Technology Experience (ETX), Global Business Services (GBS) and Enterprise Allocations (EA) Full-Time New York, NY, Boston, MA or Springfield, MA The Opportunity The Head of Strategic Finance for Enterprise Technology Experience (ETX), Global Business Services (GBS) and Enterprise Allocations (EA) will work with management of both ETX, GBS and colleagues across Corporate Finance to provide high quality analysis and information to facilitate decision-making. The incumbent will report to the Head of Strategic Expense Management. The Team As a member of Corporate Finance, you'll have an opportunity to join an engaged team of professionals who provide high-quality analysis and advice to the enterprise's leadership team and actively support both growth and profitability. The Impact As the senior corporate finance executive working regularly with the senior management team of ETX and GBS, this role is responsible for leading the following Corporate Finance work: Lead matrixed teams that prepare high quality financial analysis and information to influence important decisions. This includes quarterly reviews of spend versus plan and forecasts and contributes to the development of robust CBAs (business cases) and measuring and updating progress as they are executed. Serve as the Senior Finance leader supporting ETX and GBS leadership teams on the development and support of strategic plans, and short-term and long-term management goals and objectives, appropriately balancing finance partner and corporate stewardship responsibilities. Respected thought partner in the development and execution of strategies and initiatives to achieve organizational aspirations, including active, ongoing involvement in pursuing the Strategic Planning and Delivery revenue enhancement and efficiency goals. This includes working to simplify financial processes, data flows and assignment of cost allocation impacts. Maintain strong knowledge of technology development life cycle process, technology innovation, technology risk analysis and assessment, technology management, competitor technology practices, and key industry metrics - which are used to assess risk, return on investment, and spend versus budget. Monitor financial performance drivers, risks, metrics and timely communicating trends and observations. Evolve reporting and current processes to modern approaches (e.g. dashboards with high quality financial analysis and insights) to facilitate important decisions, working with FP&A, Controllers, Actuarial, Corporate Strategy and others. This includes leading teams that develop financial insights that are representative of factual performance and deep insights to drive decision support and track management action. Lead matrixed teams that drive the development of ETX and GBS forecasts with a focus on material aspects of P&L and Balance Sheet impacts with clear documentation of basis for assumptions. Establish formal sign off on forecast and plan assumptions with ETX and GBS leaders. Act as key liaison between ETX and GBS and the FP&A/Corporate Finance organization, leveraging work done throughout FP&A to provide holistic finance support to ETX and streamlining requests from FP&A/Corporate Finance of ETX and GBS. Informs Global talent strategy including establishing appropriate governance and transparency around hiring practices and expectations commensurate with financial plan. Establish robust process around service provider and service receiver expense transparency (e.g. tech expense to product revenue ratios) to drive decision-making to improve financial performance and track results. Key contributor to the modernization of the strategic finance organization - leveraging ability to work through ambiguity, strong communication and change management and mobilize matrixed team's around most important work. The Head of Strategic Finance for ETX and GBS is also responsible for management of the Enterprise Expense Allocations and P&L Analytics team. The Expense Lead of Allocations and P&L Analytics and their team have experience in financial expense allocation processes, inter-company allocations, financial statement analysis, driver-based forecasting, activity-based costing, and insurance products. The Expense Allocations team excels at working collaboratively and cross-functionally with subject matter experts to ensure that the company's expense allocation methodology incorporates material assumptions. A large part of this Expense Allocation team's responsibilities includes supporting and interacting with senior leaders on all things related to expense allocations and P&L analytics. Analysis includes, but is not limited to, in-depth GAAP and STAT variance analysis at the company consolidated level, unit cost calculations, capital budgeting, and market / peer expense analysis. The team provides the key inputs and analysis for setting annual expense targets, goals, and budget; and will work proactively with finance and business leaders to monitor expenses by business unit and product-level P&Ls. This role will also liaison with the Strategic Planning & Delivery (SP&D), PMO and Procurement teams to increase transparency to improve economics and execution rigor Build more robust and pro-active transparency to improve economics (connect business drivers to spend, 3rd party spend, portfolio execution and eventual benefit realization) Transparency into funding capacity and alignment (improve T shirt size), CBA, execution health metrics and benefit realization (SPD & BAU programs) - linkage to forecast (spend and benefits) Transparency into Procurement levers / options and drive strategic trade-off discussions w/ ELT/SLT in partnership with procurement. Create clear linkage to forecast and process for SFBPs to validate growth, savings and cost avoidance The Minimum Qualifications 15+ years experience working on financial aspects of large, sophisticated technology organizations, digital transformations and data strategy, including experience in financial services (experience with permanent insurance a plus) Ability to influence and lead others toward shared goals and objectives Knowledge of applicable U.S. GAAP financial reporting requirements (insurance regulatory reporting a plus) Exceptional relationship building and influencing skills Excellent communication and listening skills, including the ability to convey complex information in readily understandable terms Demonstrated experience with creative problem-solving and process improvement Ability to work well under pressure and manage multiple deliverables Depending on the home location of the candidate, this leader should have the ability to travel between our New York, Boston and Springfield locations as needed Bachelor's degree in Business/Finance/Accounting or related discipline Leadership Responsibilities Develop and maintain strong working relationships with ETX, business and corporate leaders, through regular value-add involvement in planning, strategy and team update meetings Communicate complex information and analysis in clear, simple and understandable terms with appropriate context, focused on actionable content Inspire, lead and execute on Corporate Finance transformation goals, including data-driven financial analysis, automated reporting, advanced analytics; developing staff and successors for key roles. Also, work to influence the culture, promoting self-service, collaboration, benchmarking and disciplined cost-benefit analyses Create an environment that fosters a culture of innovation, empowerment and collaboration. Actively champion the Corporate Finance's work to attract, retain, and develop top-tier diverse talent The Ideal Qualifications Innate ability to lead and influence senior leaders and executives through ambiguity to mobilize teams and peers to deliver on key results. Tech forward leader with proven track record of implementing new and innovative technologies with strong communication, training and change management skills Excellent verbal and written communication skills with ability to convey complex materials to all levels of the organization including senior executives Demonstrated experience in implementing advanced forecasting / strategic planning techniques including activity based costing and zero-based budgeting Master's degree in Business/Finance/Accounting or related discipline High degree of financial acumen Strong analytical skills; ability to analyze financial data sets and understand the "so what" Organized and detail-oriented; Ability to work well under pressure and manage multiple deliverables Proactive and self-motivated; anticipate upcoming business partner projects and deliverables Ability to think critically and demonstrate good judgment. Demonstrate experience with creative problem-solving Experience driving transformation efforts Ability to work through large data sets to understand key trends Innate desire to provide excellent service to clients MBA or CPA designation is a preference What You Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role . click apply for full job details
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you excel at understanding business needs and providing solutions that drive results? Spectrum Business is seeking an Inbound Business Telesales Representative to connect with small and medium-sized business clients, guiding them to the best Voice, Data and Video products. Your consultative approach will strengthen customer relationships and contribute to Spectrum's growth. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact Respond to inbound sales calls nationwide and meet key performance standards Offer bundled internet, mobile, telephone, and video solutions while educating customers about Spectrum's products and billing Present tailored sales proposals and maximize opportunities to sell additional services Maintain accurate customer and sales records Work with support teams to complete sales and resolve customer inquiries Evaluate client locations for service feasibility and coordinate construction estimates Stay informed on competitors to effectively position Spectrum's offerings Working Conditions Work is performed in a call center environment with a variable schedule that may include nights, weekends and holidays, however most of our agents work Monday through Friday What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience in a professional setting, preferably with evidence of prior success in business-to-business sales Or 2+ years of college education, associate's degree, or equivalent combination of education and experience Skills Ability to read, write, speak, and understand multiple languages (English and Spanish) Proven professional sales performance Knowledge of cable communications products like video, data, and voice Preferred Qualifications Education Associates degree or higher in a related field of study (e.g., Business Administration, Sales, Marketing, Communications, or related) Experience 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses 2+ years of call center sales experience in business-to-business or telecommunications SIB130 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Do you excel at understanding business needs and providing solutions that drive results? Spectrum Business is seeking an Inbound Business Telesales Representative to connect with small and medium-sized business clients, guiding them to the best Voice, Data and Video products. Your consultative approach will strengthen customer relationships and contribute to Spectrum's growth. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $110,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. How You'll Make an Impact Respond to inbound sales calls nationwide and meet key performance standards Offer bundled internet, mobile, telephone, and video solutions while educating customers about Spectrum's products and billing Present tailored sales proposals and maximize opportunities to sell additional services Maintain accurate customer and sales records Work with support teams to complete sales and resolve customer inquiries Evaluate client locations for service feasibility and coordinate construction estimates Stay informed on competitors to effectively position Spectrum's offerings Working Conditions Work is performed in a call center environment with a variable schedule that may include nights, weekends and holidays, however most of our agents work Monday through Friday What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience in a professional setting, preferably with evidence of prior success in business-to-business sales Or 2+ years of college education, associate's degree, or equivalent combination of education and experience Skills Ability to read, write, speak, and understand multiple languages (English and Spanish) Proven professional sales performance Knowledge of cable communications products like video, data, and voice Preferred Qualifications Education Associates degree or higher in a related field of study (e.g., Business Administration, Sales, Marketing, Communications, or related) Experience 2+ years sales experience with Voice, Data and Video solutions for small or mid-sized businesses 2+ years of call center sales experience in business-to-business or telecommunications SIB130 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
The Opportunity As aSuitability Principal (VUL & Group Plans) you will conduct back-office review and firm-acceptance of as well as suitability reviews for accounts clearing through National Financial Services (NFS). In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. The Team The MML Investors Services, LLC New Business Team is comprised of highly skilled, financial services professionals who render collaborative new business reviews to our Financial Advisors. Team members demonstrate high levels of competence in the areas of resilience, accountability, agility, and are focused on continuous improvement and development. The team culture is collaborative, cross-functional, and fosters high performance results with an emphasis on encouraging a healthy work/life balance. We seek to provide best-in-class service to sophisticated Advisors as they provide their clients with a holistic suite of wealth management products and solutions. Specifically, this position will sit on the MMLIS Special Product New Business Team . This team supports variable life and group retirement plan reviews and may support the review of other new business investment classes. The Impact Key Responsibilities Include: Conduct back-office review and firm-acceptance of new and existing submissions related to Brokerage, Direct and Third-Party Advisory accounts Review trading activity of registered representatives through supervisory control procedures and application of firm policies and procedures and will require the associate to eventually become a subject matter expert for all previously referenced lines of Inforce Business, including a solid understanding of our platforms and systems Determine root cause of issues, provide solutions, and resolve matters independently without management supervision at times. Implementation and management of operational and supervisory procedures for the firm Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory review of securities such as Options trading and Municipal Securities may be required. Involved daily in complex problem resolution requiring higher level critical thinking Consult with registered representatives, Agency Supervisory Officers and Regional Supervisory Directors, providing guidance on suitability concerns and guidelines Consistently identify and report to management on trending and risk mitigation measures The Minimum Qualifications FINRA Series 7 & 24 required at time of application 2+ years MMLIS Experience or 3+ years' experience within the brokerage/advisory space High School Diploma or equivalent Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of the MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space 2+ years experience with variable universal life and group retirement plans 2+ year experience with Microsoft Excel and performing pivot tables Ability to work in a fast paced, ever changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance. Superior customer service skills Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential. Passion for embracing business process improvement opportunities. High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others W hat Yo u Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
07/27/2026
Full time
The Opportunity As aSuitability Principal (VUL & Group Plans) you will conduct back-office review and firm-acceptance of as well as suitability reviews for accounts clearing through National Financial Services (NFS). In this role, as well as all roles within MassMutual, you will demonstrate accountability, agility, a dedication to be inclusive, a strong business acumen, and will show courage, even in the most difficult situations. We also highly value strong communication skills, a passion for learning, leadership traits, resilience and self-awareness. The Team The MML Investors Services, LLC New Business Team is comprised of highly skilled, financial services professionals who render collaborative new business reviews to our Financial Advisors. Team members demonstrate high levels of competence in the areas of resilience, accountability, agility, and are focused on continuous improvement and development. The team culture is collaborative, cross-functional, and fosters high performance results with an emphasis on encouraging a healthy work/life balance. We seek to provide best-in-class service to sophisticated Advisors as they provide their clients with a holistic suite of wealth management products and solutions. Specifically, this position will sit on the MMLIS Special Product New Business Team . This team supports variable life and group retirement plan reviews and may support the review of other new business investment classes. The Impact Key Responsibilities Include: Conduct back-office review and firm-acceptance of new and existing submissions related to Brokerage, Direct and Third-Party Advisory accounts Review trading activity of registered representatives through supervisory control procedures and application of firm policies and procedures and will require the associate to eventually become a subject matter expert for all previously referenced lines of Inforce Business, including a solid understanding of our platforms and systems Determine root cause of issues, provide solutions, and resolve matters independently without management supervision at times. Implementation and management of operational and supervisory procedures for the firm Ability to effectively communicate with registered representatives, agency personnel, and internal business partners such as Compliance, Field Inspection, and Regional Supervisory Directors. Specialized regulatory review of securities such as Options trading and Municipal Securities may be required. Involved daily in complex problem resolution requiring higher level critical thinking Consult with registered representatives, Agency Supervisory Officers and Regional Supervisory Directors, providing guidance on suitability concerns and guidelines Consistently identify and report to management on trending and risk mitigation measures The Minimum Qualifications FINRA Series 7 & 24 required at time of application 2+ years MMLIS Experience or 3+ years' experience within the brokerage/advisory space High School Diploma or equivalent Principals working 100% remotely may be subject to on-site inspection by MML and/or regulators Candidates residing within 50 miles of the MassMutual Springfield office will be expected to work a Hybrid schedule of 3 days a week in the office The Ideal Qualifications 3+ years MMLIS experience and / or 5+ years' experience conducting suitability reviews within the brokerage/advisory space 2+ years experience with variable universal life and group retirement plans 2+ year experience with Microsoft Excel and performing pivot tables Ability to work in a fast paced, ever changing environment High degree of ownership and sense of urgency College degree preferred with a concentration in business or finance. Superior customer service skills Excellent interpersonal skills; team player, self-motivated; patient demeanor; approachable style High aptitude for effective problem resolution Strong organizational and time management skills are essential. Passion for embracing business process improvement opportunities. High aptitude for effective problem resolution Must be able to think independently and tactfully challenge the opinions of others W hat Yo u Can Expect at MassMutual MassMutual offers the opportunity to do meaningful work within a purpose-driven organization that values long-term impact over short-term outcomes. In this role, you can expect: Clear areas of ownership and accountability, with work that connects directly to company and customer outcomes A collaborative environment where perspectives are welcomed Access to learning, development, and internal networks that support continuous growth and skill-building over time Employee-led communities and forums that foster connection, learning, and inclusion across the organization A culture grounded in integrity, responsibility, and stewardship-supported by a company with a strong legacy and a future-focused mindset MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.