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market clinical resource director
Hospice Sales Director
Well Care Hospice Kernersville, North Carolina
PRIMARY JOB DUTIES Increases public awareness of the agency through consistent engagement and vendor support opportunities. Hires, onboards and develops sales team members to include Managers, Account Executives, and Transitional Care Liaisons. Guides the development and implementation of sales strategies and develop plans to enhance market share, operating margins. Organizes and performs work effectively and efficiently. Demonstrates positive interpersonal relations in dealing with all members of the department and the community. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. Maintains confidentiality. 1.0 70% QUALITY OF WORK: 1.1 25% Increases public awareness of the agency as demonstrated by: Develops and presents to internal/external stake holders regarding additional resources needed in market. Identifies community related issues and implements appropriate measures for support. Takes initiative to create and maintain strong professional relationships with clinical/operational partners to ensure effective communication. Develops input for marketing communication/education materials. Represents the region in activities involving professional contacts with physicians, hospitals, public health agencies, associations, executive level opportunities, and similar health groups and institutions, to inform them of the availability of Medicare services. 1.2 25% Hires, onboards and develops Sales Managers by: Interviews, hires, onboards, and supports the training and development of the hospice sales teams. Including but not limited to Account Executives, Sales Managers, and Transitional Care Liaisons. Develop Sales Managers to perform at their highest potential in order to achieve performance goals by conducting the following activities including but not limited to: professional development, role playing, coaching, mentoring, increasing community awareness, conducting ride alongs, and creating strategic sales plans. 1.3 25% Guides the development and implementation of sales strategies and develop plans to enhance market share, operating margins by: Review and analyze regional admission and non-admission data and trends on a weekly, monthly and quarterly basis, per Sales Manager and their teams. Analyze weekly 5x5 meeting documentation to deliver targeted coaching, strategic direction, and market share insights to Sales Managers and the broader sales team. Conduct weekly touchpoints with Sales Managers and sales teams to drive alignment on strategy, performance, and execution. Guide Sales Managers and their teams in targeting high-growth accounts and identifying opportunities to establish new territories in underserved markets. 1.4 25% Organizes and performs work effectively and efficiently: Collaborate with senior leadership to strategize for growth and assist with implementation and execution of specialty programs and protocols that provide improved hospice services. Responsible for monitoring the execution of programs and service provision through ongoing quality assurance visits with referral sources and working with their operational team members. Responsible for meeting and exceeding annual referral and admission goals as set by senior leadership, as well as assisting the regional sales team to do the same. Partners with clinical/operational team members to meet key metrics including but not limited to: conversion rate >80%, unbilled Meets with executive level leadership in key accounts no less than quarterly. The ability and willingness to travel no less than 50-75% of the time in the field with Account Executives, Sales Managers, VP of Business Development to key accounts. 2.0 10% PRODUCTIVITY/USE OF TIME 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: Participating in continuous performance improvement and completing all required educational programs for the agency and profession. Recognizing and performing duties in an independent manner. Accepting personal responsibility for the completion and quality of work outcomes. Assists other team members to ensure completion of all work assignments. Meeting productivity expectations. Maintaining a clean and safe environment. 3.0 10% TEAMWORK 3.1 10% Demonstrates positive interpersonal relations in dealing with all members of the agency (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Demonstrating respect for team members. Managing stress and personal feelings without negative impact on the team. Maintaining positive attitude about assignments without negative impact on the team. Promoting professional / personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with all members of the management team. 4.0 10% MISSION, VISION, VALUES 4.1 10% Maintains and promotes customer loyalty. Responds to all customers in a courteous, sensitive and respectful manner. Abides by the confidentiality and ethics policies of Well Care. Completes the review period without formal disciplinary action. Presents a clean and neat appearance in personal attire and one's work area. Performs his/her job in accordance with documented procedures established to maintain the safety and health of patients, employees and visitors. JOB SPECIFICATIONS Education: High School diploma required. Bachelor's degree in marketing, social work or nursing preferred. Licensure / Certification: Experience: Minimum of two years management experience. Prior experiences that would encompass marketing, public relations, consulting or sales preferred. Essential Technical Skills: Current knowledge of fundamental home care and home health principles and practice. Ability to speak clearly and effectively before small and large groups. Ability to communicate, both orally and in writing, and to be literate in the English language. Interpersonal Skills: Excellent interpersonal skills including the ability to interact and communicate in a professional and tactful manner with coworkers, physicians, patients and families and the general public. Essential Physical Requirements: Ability to stand, walk and/or sit for extended periods of time. May require bending and stooping. Essential Mental Requirements: Ability to analyze data to identify staff and departmental learning needs. Ability to systematically assess, plans, implements and evaluate marketing activities. Ability to teach staff of varying educational backgrounds. Demonstrate long and short term memory. High-level problem solving and reasoning skills. Able to prioritize duties, learn new skills and use supportive services appropriately. Exposure to Hazards: Noise, potential exposure to blood and blood borne pathogens, body fluids and infectious diseases when marketing in care facilities. Other - Hours of Work: Monday - Friday, weekends and holidays on-call if needed. Occasional need for flexible hours to meet educational needs of staff and the agency. Must have a valid North Carolina driver's license and an operational vehicle.
07/08/2026
Full time
PRIMARY JOB DUTIES Increases public awareness of the agency through consistent engagement and vendor support opportunities. Hires, onboards and develops sales team members to include Managers, Account Executives, and Transitional Care Liaisons. Guides the development and implementation of sales strategies and develop plans to enhance market share, operating margins. Organizes and performs work effectively and efficiently. Demonstrates positive interpersonal relations in dealing with all members of the department and the community. Effectively demonstrates the mission, vision, and values of the Agency on a daily basis. Maintains confidentiality. 1.0 70% QUALITY OF WORK: 1.1 25% Increases public awareness of the agency as demonstrated by: Develops and presents to internal/external stake holders regarding additional resources needed in market. Identifies community related issues and implements appropriate measures for support. Takes initiative to create and maintain strong professional relationships with clinical/operational partners to ensure effective communication. Develops input for marketing communication/education materials. Represents the region in activities involving professional contacts with physicians, hospitals, public health agencies, associations, executive level opportunities, and similar health groups and institutions, to inform them of the availability of Medicare services. 1.2 25% Hires, onboards and develops Sales Managers by: Interviews, hires, onboards, and supports the training and development of the hospice sales teams. Including but not limited to Account Executives, Sales Managers, and Transitional Care Liaisons. Develop Sales Managers to perform at their highest potential in order to achieve performance goals by conducting the following activities including but not limited to: professional development, role playing, coaching, mentoring, increasing community awareness, conducting ride alongs, and creating strategic sales plans. 1.3 25% Guides the development and implementation of sales strategies and develop plans to enhance market share, operating margins by: Review and analyze regional admission and non-admission data and trends on a weekly, monthly and quarterly basis, per Sales Manager and their teams. Analyze weekly 5x5 meeting documentation to deliver targeted coaching, strategic direction, and market share insights to Sales Managers and the broader sales team. Conduct weekly touchpoints with Sales Managers and sales teams to drive alignment on strategy, performance, and execution. Guide Sales Managers and their teams in targeting high-growth accounts and identifying opportunities to establish new territories in underserved markets. 1.4 25% Organizes and performs work effectively and efficiently: Collaborate with senior leadership to strategize for growth and assist with implementation and execution of specialty programs and protocols that provide improved hospice services. Responsible for monitoring the execution of programs and service provision through ongoing quality assurance visits with referral sources and working with their operational team members. Responsible for meeting and exceeding annual referral and admission goals as set by senior leadership, as well as assisting the regional sales team to do the same. Partners with clinical/operational team members to meet key metrics including but not limited to: conversion rate >80%, unbilled Meets with executive level leadership in key accounts no less than quarterly. The ability and willingness to travel no less than 50-75% of the time in the field with Account Executives, Sales Managers, VP of Business Development to key accounts. 2.0 10% PRODUCTIVITY/USE OF TIME 2.1 10% Organizes and performs work effectively and efficiently as evidenced by: Participating in continuous performance improvement and completing all required educational programs for the agency and profession. Recognizing and performing duties in an independent manner. Accepting personal responsibility for the completion and quality of work outcomes. Assists other team members to ensure completion of all work assignments. Meeting productivity expectations. Maintaining a clean and safe environment. 3.0 10% TEAMWORK 3.1 10% Demonstrates positive interpersonal relations in dealing with all members of the agency (i.e. co-workers, supervisors, physicians, etc.) as evidenced by: Demonstrating respect for team members. Managing stress and personal feelings without negative impact on the team. Maintaining positive attitude about assignments without negative impact on the team. Promoting professional / personal growth of co-workers by sharing knowledge and resources. Working collaboratively and cooperating with all members of the management team. 4.0 10% MISSION, VISION, VALUES 4.1 10% Maintains and promotes customer loyalty. Responds to all customers in a courteous, sensitive and respectful manner. Abides by the confidentiality and ethics policies of Well Care. Completes the review period without formal disciplinary action. Presents a clean and neat appearance in personal attire and one's work area. Performs his/her job in accordance with documented procedures established to maintain the safety and health of patients, employees and visitors. JOB SPECIFICATIONS Education: High School diploma required. Bachelor's degree in marketing, social work or nursing preferred. Licensure / Certification: Experience: Minimum of two years management experience. Prior experiences that would encompass marketing, public relations, consulting or sales preferred. Essential Technical Skills: Current knowledge of fundamental home care and home health principles and practice. Ability to speak clearly and effectively before small and large groups. Ability to communicate, both orally and in writing, and to be literate in the English language. Interpersonal Skills: Excellent interpersonal skills including the ability to interact and communicate in a professional and tactful manner with coworkers, physicians, patients and families and the general public. Essential Physical Requirements: Ability to stand, walk and/or sit for extended periods of time. May require bending and stooping. Essential Mental Requirements: Ability to analyze data to identify staff and departmental learning needs. Ability to systematically assess, plans, implements and evaluate marketing activities. Ability to teach staff of varying educational backgrounds. Demonstrate long and short term memory. High-level problem solving and reasoning skills. Able to prioritize duties, learn new skills and use supportive services appropriately. Exposure to Hazards: Noise, potential exposure to blood and blood borne pathogens, body fluids and infectious diseases when marketing in care facilities. Other - Hours of Work: Monday - Friday, weekends and holidays on-call if needed. Occasional need for flexible hours to meet educational needs of staff and the agency. Must have a valid North Carolina driver's license and an operational vehicle.
RWJBarnabas Health Corporate Services
Sr. Server Engineer
RWJBarnabas Health Corporate Services Rahway, New Jersey
Job Title: Sr, Server Engineer Location: RWJ - Rahway Department Name: IT&S Service Support Req #: Status: Salaried Shift: Day Pay Range: $121,749.00 - $171,970.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Summary: The Senior Server Engineer is responsible for supporting, maintaining, and improving enterprise server, virtualization, storage, and hybrid cloud infrastructure across assigned datacenters, data rooms, and related computing environments. This role requires advanced technical knowledge of Windows Server and desktop operating systems, VMware, Citrix, converged and hyper-converged compute platforms, enterprise storage, data protection, and cloud technology platforms including Microsoft Azure, AWS, and related hybrid cloud services. The engineer will support secure, scalable, and resilient infrastructure operations through proactive monitoring, troubleshooting, automation, documentation, patching, upgrades, and lifecycle management. This position also requires strong scripting and automation skills, sound understanding of information security best practices, and the ability to participate in scheduled and unscheduled after-hours maintenance, emergency response, and mandatory on-call rotation in a 24x7 computing environment. The Senior Server Engineer is expected to collaborate effectively with customers, vendors, application teams, peers, and leadership; mentor other engineers; provide recommendations for operational improvements and innovation; and deliver excellent customer service with professionalism, compassion, empathy, and a consistent supportive attitude. Education Required: Certification or equivalent may be substituted for a BA degree. Additional Education Preferred: Bachelor or Master Degree in Computer Science, Information Systems, or other related field. Or Equivalent work experience Licensure Required: Additional Licensure Preferred: Experience Required: A minimum of seven years' experience in Information Technology and Services in the related area. Experience in Healthcare field helpful, but not required. Experience Preferred: Windows Server and Desktop and/or Linux/Unix Operating Systems , VMware vSphere and Horizon, Citrix, Active Directory, general networking concepts, powershell, Converged and Hyper-converged computing platforms. Cloud computing concepts and data protection platforms (Netbackup, Cohesity). Experience in Cloud computing platforms (AWS, Azure and GCP) Job Responsibilities (list 8-12): Monitor problem ticket queues and resolve tickets in a timely manner according to the defined SLAs Participate in monthly security patching for computing environment Troubleshoot with peers and customers on application related issues. Functions as an escalation point for application admins and second level support in troubleshooting complex system issues. Troubleshoot infrastructure and related technologies by reviewing logs and error messages Update Operating Systems (Windows), and Assist with updating VMware Infrastructure (upgrades, hotfixes, security remediations) Assist Vendors, Customers and Peers with remote access needs Follow and execute defined runbooks and documentation for Disaster recovery events , System Decommissions, Infrastructure installs/Upgrades , Application patching Monitor infrastructure via monitoring toolsets Create technical documentation and workflows Follow defined Change Management policies and procedures Attend daily, weekly and monthly team meetings. Attend project or troubleshooting calls to address issues or tasks Participate in projects as assigned Support cloud technology platforms, including Microsoft Azure, AWS, and hybrid cloud services, by assisting with provisioning, monitoring, troubleshooting, access coordination, and operational support activities. May perform other duties as assigned or directed by management. Knowledge, Skills, & Abilities (list no more than 12): Advanced knowledge of Windows Server, Linux/Unix, Active Directory, DNS, DHCP, Group Policy, and related enterprise infrastructure services. Strong experience supporting virtualized and hybrid infrastructure platforms, including VMware vSphere, VMware Horizon, Citrix, converged, and hyper-converged compute environments. Working knowledge of cloud technology platforms, including Microsoft Azure, AWS, hybrid cloud architecture, identity and access management, monitoring, security controls, and cost-aware operational support. Ability to troubleshoot complex server, cloud, virtualization, storage, application, and network-related issues using logs, monitoring tools, performance data, and root cause analysis methods. Proficiency with scripting and automation tools, such as PowerShell or related technologies, to improve operational efficiency, reporting, provisioning, patching, and repeatable infrastructure tasks. Knowledge of enterprise storage, backup, recovery, disaster recovery, and data protection concepts used to maintain resilient and available computing environments. Strong understanding of infrastructure security best practices, vulnerability remediation, privileged access, patch management, change control, and regulatory or organizational compliance requirements. Ability to create, maintain, and follow technical documentation, diagrams, workflows, standards, operational runbooks, and knowledge articles. Demonstrated ability to prioritize work, manage multiple assignments, support on-call responsibilities, and make sound decisions in a fast-paced 24x7 enterprise computing environment. Strong verbal and written communication skills with the ability to collaborate effectively with peers, vendors, application teams, customers, and leadership. Ability to mentor engineers and peers, share technical knowledge, support continuous improvement, and contribute to team development. Commitment to excellent customer service, professionalism, compassion, empathy, and a consistent supportive attitude when working with customers and stakeholders. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Interested in learning more about our IT&S team? Check out this video from our leadership team! Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon .and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
07/08/2026
Full time
Job Title: Sr, Server Engineer Location: RWJ - Rahway Department Name: IT&S Service Support Req #: Status: Salaried Shift: Day Pay Range: $121,749.00 - $171,970.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Summary: The Senior Server Engineer is responsible for supporting, maintaining, and improving enterprise server, virtualization, storage, and hybrid cloud infrastructure across assigned datacenters, data rooms, and related computing environments. This role requires advanced technical knowledge of Windows Server and desktop operating systems, VMware, Citrix, converged and hyper-converged compute platforms, enterprise storage, data protection, and cloud technology platforms including Microsoft Azure, AWS, and related hybrid cloud services. The engineer will support secure, scalable, and resilient infrastructure operations through proactive monitoring, troubleshooting, automation, documentation, patching, upgrades, and lifecycle management. This position also requires strong scripting and automation skills, sound understanding of information security best practices, and the ability to participate in scheduled and unscheduled after-hours maintenance, emergency response, and mandatory on-call rotation in a 24x7 computing environment. The Senior Server Engineer is expected to collaborate effectively with customers, vendors, application teams, peers, and leadership; mentor other engineers; provide recommendations for operational improvements and innovation; and deliver excellent customer service with professionalism, compassion, empathy, and a consistent supportive attitude. Education Required: Certification or equivalent may be substituted for a BA degree. Additional Education Preferred: Bachelor or Master Degree in Computer Science, Information Systems, or other related field. Or Equivalent work experience Licensure Required: Additional Licensure Preferred: Experience Required: A minimum of seven years' experience in Information Technology and Services in the related area. Experience in Healthcare field helpful, but not required. Experience Preferred: Windows Server and Desktop and/or Linux/Unix Operating Systems , VMware vSphere and Horizon, Citrix, Active Directory, general networking concepts, powershell, Converged and Hyper-converged computing platforms. Cloud computing concepts and data protection platforms (Netbackup, Cohesity). Experience in Cloud computing platforms (AWS, Azure and GCP) Job Responsibilities (list 8-12): Monitor problem ticket queues and resolve tickets in a timely manner according to the defined SLAs Participate in monthly security patching for computing environment Troubleshoot with peers and customers on application related issues. Functions as an escalation point for application admins and second level support in troubleshooting complex system issues. Troubleshoot infrastructure and related technologies by reviewing logs and error messages Update Operating Systems (Windows), and Assist with updating VMware Infrastructure (upgrades, hotfixes, security remediations) Assist Vendors, Customers and Peers with remote access needs Follow and execute defined runbooks and documentation for Disaster recovery events , System Decommissions, Infrastructure installs/Upgrades , Application patching Monitor infrastructure via monitoring toolsets Create technical documentation and workflows Follow defined Change Management policies and procedures Attend daily, weekly and monthly team meetings. Attend project or troubleshooting calls to address issues or tasks Participate in projects as assigned Support cloud technology platforms, including Microsoft Azure, AWS, and hybrid cloud services, by assisting with provisioning, monitoring, troubleshooting, access coordination, and operational support activities. May perform other duties as assigned or directed by management. Knowledge, Skills, & Abilities (list no more than 12): Advanced knowledge of Windows Server, Linux/Unix, Active Directory, DNS, DHCP, Group Policy, and related enterprise infrastructure services. Strong experience supporting virtualized and hybrid infrastructure platforms, including VMware vSphere, VMware Horizon, Citrix, converged, and hyper-converged compute environments. Working knowledge of cloud technology platforms, including Microsoft Azure, AWS, hybrid cloud architecture, identity and access management, monitoring, security controls, and cost-aware operational support. Ability to troubleshoot complex server, cloud, virtualization, storage, application, and network-related issues using logs, monitoring tools, performance data, and root cause analysis methods. Proficiency with scripting and automation tools, such as PowerShell or related technologies, to improve operational efficiency, reporting, provisioning, patching, and repeatable infrastructure tasks. Knowledge of enterprise storage, backup, recovery, disaster recovery, and data protection concepts used to maintain resilient and available computing environments. Strong understanding of infrastructure security best practices, vulnerability remediation, privileged access, patch management, change control, and regulatory or organizational compliance requirements. Ability to create, maintain, and follow technical documentation, diagrams, workflows, standards, operational runbooks, and knowledge articles. Demonstrated ability to prioritize work, manage multiple assignments, support on-call responsibilities, and make sound decisions in a fast-paced 24x7 enterprise computing environment. Strong verbal and written communication skills with the ability to collaborate effectively with peers, vendors, application teams, customers, and leadership. Ability to mentor engineers and peers, share technical knowledge, support continuous improvement, and contribute to team development. Commitment to excellent customer service, professionalism, compassion, empathy, and a consistent supportive attitude when working with customers and stakeholders. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. Interested in learning more about our IT&S team? Check out this video from our leadership team! Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: Paid Time Off including Vacation, Holidays, and Sick Time Retirement Plans Medical and Prescription Drug Insurance Dental and Vision Insurance Disability and Life Insurance Paid Parental Leave Tuition Reimbursement Student Loan Planning Support Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Community and Volunteer Opportunities Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon .and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
RWJBarnabas Health Corporate Services
Director, Distribution
RWJBarnabas Health Corporate Services West Orange, New Jersey
Job Title: Director, Distribution Location: SBC Corporation Department Name: Distribution Req #: Status: Salaried Shift: Day Reports To: Regional Supply Chain Director Pay Range: $115,567.80 - $155,355.14 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Site Supply Chain Director (SSCD) is responsible for overseeing all supply chain operations within their assigned affiliate(s), which may include one or multiple locations. The SSCD operationalizes all contracts and initiatives relevant to their affiliate(s), ensuring alignment with organizational goals. This role is accountable for coordinating activities to ensure that the right products, equipment, and services are available to customers at the right time and at the right cost. The SSCD does not determine clinical efficacy or provide education on product use; rather, they serve as a key facilitator across affiliates and departments. The SSCD collaborates closely with Finance, Purchasing, Accounts Payable, Contracting, and other stakeholders to proactively identify, address, and escalate issues as needed. They ensure that all supply chain processes align with RWJBH's strategic goals and operational standards. In addition, the SSCD leads and manages a team of supply chain professionals, including assistant directors, managers, supervisors, coordinators, technicians, and attendants. They are responsible for staff development, including identifying and delivering training to support employee success. The SSCD maintains full responsibility for team leadership and supervision, fostering a positive and supportive work environment where employees are empowered to grow and perform at their best. Qualifications: Required: Bachelor s degree in Business Management, Healthcare Administration, Finance, or similar is strongly preferred Minimum of 3 years hospital management experience required Essential Job Functions: Track the status of contracts, once executed coordinate operationalizing the agreement Assist end users with entering PeopleSoft (PS) requisitions processed timely, This does not mean keying requisitions, it means offering support to end users Assist end users with obtaining quotes Ability to problem solve and offer solutions to concerns Manage product challenges, communicate with suppliers, and identify clinically appropriate substitutions with the guidance of the market clinical resource director (MCRD) or regional clinical resource director, Collaborate with the MCRD to ensure all equipment and supplies are clinically acceptable for use in the assigned affiliate Coordinate bulk purchases Identify and assist with supply needs for construction and renovation projects when needed Ensure receiving functions are completed timely including transactions in Peoplesoft Ensure department ordering practices limit the need for STAT (overnight or second day) Peoplesoft requisitions by offering guidance on sound inventory management practices Manage the sourcing, delivery, stocking, replenishment, and rotation of all supplies in those areas of the facility where supply chain has the sole responsibility of inventory management Maintain a log of monthly audits of all storerooms to ensure products are not expired, stored in corrugated boxes, maintained 18 gap from the ceiling, not stored on the floor and storage containers are dust and dirt free, Identify savings opportunities and collaborate with the MCRD for approval and execution Attend monthly value analysis teablished monthly Key Performance Indicators (KPI s), Create an action plan to resolve any indicator that falls below the established target, Monitor the action plan and provide monthly updates to the corporate supply chain team, Identify and provide education where needed with the assistance of the corporate supply chain educator Coordinate and reconcile annual inventory counts Ensure that consigned inventory is documented and maintained per policy with monthly counts and reconciliation in collaboration with the vendor representative Ensure all supply chain facility operations policy and procedures are reviewed annually and always adhered to Conduct documented daily staff safety huddles, weekly team meetings and more frequent gatherings as needed Attend mandatory SSCD meetings Identify areas of improvement with leadership assistance, create a plan of execution, Establish a monthly cadence of meetings with key stakeholders to include the finance officer, nursing, and OR to name a few, Keep these key stakeholders informed of any supply chain pertinent challenges, Provide prompt responses to emails and calls, All other duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
07/08/2026
Full time
Job Title: Director, Distribution Location: SBC Corporation Department Name: Distribution Req #: Status: Salaried Shift: Day Reports To: Regional Supply Chain Director Pay Range: $115,567.80 - $155,355.14 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Site Supply Chain Director (SSCD) is responsible for overseeing all supply chain operations within their assigned affiliate(s), which may include one or multiple locations. The SSCD operationalizes all contracts and initiatives relevant to their affiliate(s), ensuring alignment with organizational goals. This role is accountable for coordinating activities to ensure that the right products, equipment, and services are available to customers at the right time and at the right cost. The SSCD does not determine clinical efficacy or provide education on product use; rather, they serve as a key facilitator across affiliates and departments. The SSCD collaborates closely with Finance, Purchasing, Accounts Payable, Contracting, and other stakeholders to proactively identify, address, and escalate issues as needed. They ensure that all supply chain processes align with RWJBH's strategic goals and operational standards. In addition, the SSCD leads and manages a team of supply chain professionals, including assistant directors, managers, supervisors, coordinators, technicians, and attendants. They are responsible for staff development, including identifying and delivering training to support employee success. The SSCD maintains full responsibility for team leadership and supervision, fostering a positive and supportive work environment where employees are empowered to grow and perform at their best. Qualifications: Required: Bachelor s degree in Business Management, Healthcare Administration, Finance, or similar is strongly preferred Minimum of 3 years hospital management experience required Essential Job Functions: Track the status of contracts, once executed coordinate operationalizing the agreement Assist end users with entering PeopleSoft (PS) requisitions processed timely, This does not mean keying requisitions, it means offering support to end users Assist end users with obtaining quotes Ability to problem solve and offer solutions to concerns Manage product challenges, communicate with suppliers, and identify clinically appropriate substitutions with the guidance of the market clinical resource director (MCRD) or regional clinical resource director, Collaborate with the MCRD to ensure all equipment and supplies are clinically acceptable for use in the assigned affiliate Coordinate bulk purchases Identify and assist with supply needs for construction and renovation projects when needed Ensure receiving functions are completed timely including transactions in Peoplesoft Ensure department ordering practices limit the need for STAT (overnight or second day) Peoplesoft requisitions by offering guidance on sound inventory management practices Manage the sourcing, delivery, stocking, replenishment, and rotation of all supplies in those areas of the facility where supply chain has the sole responsibility of inventory management Maintain a log of monthly audits of all storerooms to ensure products are not expired, stored in corrugated boxes, maintained 18 gap from the ceiling, not stored on the floor and storage containers are dust and dirt free, Identify savings opportunities and collaborate with the MCRD for approval and execution Attend monthly value analysis teablished monthly Key Performance Indicators (KPI s), Create an action plan to resolve any indicator that falls below the established target, Monitor the action plan and provide monthly updates to the corporate supply chain team, Identify and provide education where needed with the assistance of the corporate supply chain educator Coordinate and reconcile annual inventory counts Ensure that consigned inventory is documented and maintained per policy with monthly counts and reconciliation in collaboration with the vendor representative Ensure all supply chain facility operations policy and procedures are reviewed annually and always adhered to Conduct documented daily staff safety huddles, weekly team meetings and more frequent gatherings as needed Attend mandatory SSCD meetings Identify areas of improvement with leadership assistance, create a plan of execution, Establish a monthly cadence of meetings with key stakeholders to include the finance officer, nursing, and OR to name a few, Keep these key stakeholders informed of any supply chain pertinent challenges, Provide prompt responses to emails and calls, All other duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer
RWJBarnabas Health Corporate Services
Director, Patient Access & Revenue Cycle
RWJBarnabas Health Corporate Services Newark, New Jersey
Job Title: Director, Pt Access & Rev Cycl Location: RWJ - Newark Beth Israel Department Name: Patient Access Services Req #: Status: Salaried Shift: Day Pay Range: $133,924.00 - $189,167.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Director of Patient Access and Revenue Cycle Services is responsible for the comprehensive leadership, management, and strategic direction of all hospital patient access/revenue cycle operations. This includes oversight of registration teams, pre-registration and insurance authorization functions, and hospital-based revenue cycle budget and goals. The Director ensures that the department meets and exceeds goals and objectives aligned with the organizations mission and strategic plan, focusing on operational efficiency, financial performance, quality management, and customer satisfaction. The Director ensures Patient Access policies are administered across the facility and that all departments are in compliance. Qualifications: Required: HS diploma or GED equivalent Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care. Medical terminology and computer skills. Preferred: Minimum of 5 years in management/leadership role. Bachelors Degree or equivalent experience. Scheduling Requirements: Full-Time, Salaried position- 37.5 hours a week On-site at Newark Beth Israel Medical Center Essential Functions: Provide leadership and direction for the Patient Access and Revenue Cycle departments, ensuring alignment with the organization's mission, vision, and values. Maintains positive relationships with all customers, employee, physician, patient, visitor, and guests. Utilizes a variety of feedback to improve processes and services to meet and exceed customer needs. Uses sound employee relations practices and maintains high levels of visibility and accessibility. Lead change initiatives, interpreting the impact of organizational changes for staff and developing strategies for successful implementation. Ensure departments are completing their charge reconciliation process timely. Collaborate with coding, billing, and clinical teams to reduce claim denials through root cause analysis and process improvement strategies. Implement effective denial management procedures and monitor the financial impact of claim resolutions. Achieve goal of reducing bill hold days below target by leading revenue cycle committee meetings with members of finance, clinical departments, coding, and revenue integrity. Lead initiatives to improve upfront cash collections through efficient collection processes and ensuring estimates are created and presented to patients. Collaborate with corporate revenue cycle team to improve patient communication around billing and financial assistance programs, ensuring a high level of patient satisfaction. Lead efforts for audits related to Medicare Secondary Payer Questionnaire, MSPQ, capture and other hospital-based revenue cycle activities and manage corrective action plans for any identified deficiencies. Utilize data analytics to track key performance indicators, KPIs, such as registration wait times, denial rates, and collection efficiency. Provide monthly and quarterly reporting on revenue cycle performance to senior leadership, offering insights and recommendations for improvement. Serve as the primary point of contact for revenue cycle inquiries within the hospital, ensuring strong working relationships and timely resolutions to claims and payment issues. Coordinate discussions with clinical department leaders and revenue integrity leadership to optimize documentation and coding practices that impact revenue capture when issues are identified. Coordinate with IT to improve system functionality and technology effectiveness for revenue cycle processes. Lead the implementation of new procedures and provide ongoing education to maintain compliance and improve the efficiency of the hospital s revenue cycle. Utilize principles of Continuous Quality Improvement, CQI, in all work situations, seeking feedback and recommendations to enhance quality and productivity. Lead efforts to improve patient satisfaction, quality of care, and operational processes within the department. Ensure compliance with all regulatory requirements, including state and federal rules and regulations. Implement innovative systems and processes that improve staff and patient quality and safety. Oversee daily operations, budgeting, financial and human resource management within the department. Able to project and appropriately staff the unit/department to effectively function to demand. Utilizes resources, both labor and non-labor to maximize efficiency and quality. Adheres to budgetary guidelines and targets-proactively manages budget variances and causes. Determines priorities and organizes work and time to meet them. Follows sound employee retention techniques; effective selection and hiring. Interviewing, recognition, fair and timely discipline, and ongoing performance feedback. Interacts constructively, tactfully and diplomatically with others and resolves conflicts effectively. Demonstrates cultural competency and ability to maintain a diverse workforce. Completes tasks and assignments in a timely, accurate and efficient manner. Remains positive and focused despite obstacles and setbacks. Demonstrates a sense of urgency in completing assignments. Organizes multiple assignments and/or projects simultaneously to accomplish goals. Responsible for ensuring the accuracy of registrations, which includes correcting and tracking registration errors via daily reports. Utilizes Epic system to review dashboards, reports, and work queue monitoring to improve registration accuracy, point of service collections, and CFB days. Attends monthly Revenue Cycle Leadership meetings. Creates agenda and reporting for KPI and Metric review. Responsible for the education of all staff and must assure all registration staff is competent and recertified yearly on mandatory education, Responsible to provide all Patient Access staff; including ancillary departments with weekly and monthly reporting of Key Performance Indicators. Responsible to review HB Overview dashboard monthly with Site Finance Officer and present data during Monthly Revenue Cycle Meeting. Takes initiative is self-starting and self-directed in order to achieve goals. Achieves expected results and outcomes without compromising RWJBH core values, processes, or procedures. Manages multiple departments/staff and assures all issues are addressed and patients are registered appropriately without delay. Delegates and prioritizes work assignments in relation to the patient's needs and staff 's competence. Provides clear communication and expectations for staff around KPIs and goals. Operates with a high degree of autonomy and authority while working within the framework of RWJBH philosophy and policies. Maintains professional affiliations and enhances professional growth and development to keep abreast of the latest trends in hospital/department/administration services. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey . click apply for full job details
07/08/2026
Full time
Job Title: Director, Pt Access & Rev Cycl Location: RWJ - Newark Beth Israel Department Name: Patient Access Services Req #: Status: Salaried Shift: Day Pay Range: $133,924.00 - $189,167.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Director of Patient Access and Revenue Cycle Services is responsible for the comprehensive leadership, management, and strategic direction of all hospital patient access/revenue cycle operations. This includes oversight of registration teams, pre-registration and insurance authorization functions, and hospital-based revenue cycle budget and goals. The Director ensures that the department meets and exceeds goals and objectives aligned with the organizations mission and strategic plan, focusing on operational efficiency, financial performance, quality management, and customer satisfaction. The Director ensures Patient Access policies are administered across the facility and that all departments are in compliance. Qualifications: Required: HS diploma or GED equivalent Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care. Medical terminology and computer skills. Preferred: Minimum of 5 years in management/leadership role. Bachelors Degree or equivalent experience. Scheduling Requirements: Full-Time, Salaried position- 37.5 hours a week On-site at Newark Beth Israel Medical Center Essential Functions: Provide leadership and direction for the Patient Access and Revenue Cycle departments, ensuring alignment with the organization's mission, vision, and values. Maintains positive relationships with all customers, employee, physician, patient, visitor, and guests. Utilizes a variety of feedback to improve processes and services to meet and exceed customer needs. Uses sound employee relations practices and maintains high levels of visibility and accessibility. Lead change initiatives, interpreting the impact of organizational changes for staff and developing strategies for successful implementation. Ensure departments are completing their charge reconciliation process timely. Collaborate with coding, billing, and clinical teams to reduce claim denials through root cause analysis and process improvement strategies. Implement effective denial management procedures and monitor the financial impact of claim resolutions. Achieve goal of reducing bill hold days below target by leading revenue cycle committee meetings with members of finance, clinical departments, coding, and revenue integrity. Lead initiatives to improve upfront cash collections through efficient collection processes and ensuring estimates are created and presented to patients. Collaborate with corporate revenue cycle team to improve patient communication around billing and financial assistance programs, ensuring a high level of patient satisfaction. Lead efforts for audits related to Medicare Secondary Payer Questionnaire, MSPQ, capture and other hospital-based revenue cycle activities and manage corrective action plans for any identified deficiencies. Utilize data analytics to track key performance indicators, KPIs, such as registration wait times, denial rates, and collection efficiency. Provide monthly and quarterly reporting on revenue cycle performance to senior leadership, offering insights and recommendations for improvement. Serve as the primary point of contact for revenue cycle inquiries within the hospital, ensuring strong working relationships and timely resolutions to claims and payment issues. Coordinate discussions with clinical department leaders and revenue integrity leadership to optimize documentation and coding practices that impact revenue capture when issues are identified. Coordinate with IT to improve system functionality and technology effectiveness for revenue cycle processes. Lead the implementation of new procedures and provide ongoing education to maintain compliance and improve the efficiency of the hospital s revenue cycle. Utilize principles of Continuous Quality Improvement, CQI, in all work situations, seeking feedback and recommendations to enhance quality and productivity. Lead efforts to improve patient satisfaction, quality of care, and operational processes within the department. Ensure compliance with all regulatory requirements, including state and federal rules and regulations. Implement innovative systems and processes that improve staff and patient quality and safety. Oversee daily operations, budgeting, financial and human resource management within the department. Able to project and appropriately staff the unit/department to effectively function to demand. Utilizes resources, both labor and non-labor to maximize efficiency and quality. Adheres to budgetary guidelines and targets-proactively manages budget variances and causes. Determines priorities and organizes work and time to meet them. Follows sound employee retention techniques; effective selection and hiring. Interviewing, recognition, fair and timely discipline, and ongoing performance feedback. Interacts constructively, tactfully and diplomatically with others and resolves conflicts effectively. Demonstrates cultural competency and ability to maintain a diverse workforce. Completes tasks and assignments in a timely, accurate and efficient manner. Remains positive and focused despite obstacles and setbacks. Demonstrates a sense of urgency in completing assignments. Organizes multiple assignments and/or projects simultaneously to accomplish goals. Responsible for ensuring the accuracy of registrations, which includes correcting and tracking registration errors via daily reports. Utilizes Epic system to review dashboards, reports, and work queue monitoring to improve registration accuracy, point of service collections, and CFB days. Attends monthly Revenue Cycle Leadership meetings. Creates agenda and reporting for KPI and Metric review. Responsible for the education of all staff and must assure all registration staff is competent and recertified yearly on mandatory education, Responsible to provide all Patient Access staff; including ancillary departments with weekly and monthly reporting of Key Performance Indicators. Responsible to review HB Overview dashboard monthly with Site Finance Officer and present data during Monthly Revenue Cycle Meeting. Takes initiative is self-starting and self-directed in order to achieve goals. Achieves expected results and outcomes without compromising RWJBH core values, processes, or procedures. Manages multiple departments/staff and assures all issues are addressed and patients are registered appropriately without delay. Delegates and prioritizes work assignments in relation to the patient's needs and staff 's competence. Provides clear communication and expectations for staff around KPIs and goals. Operates with a high degree of autonomy and authority while working within the framework of RWJBH philosophy and policies. Maintains professional affiliations and enhances professional growth and development to keep abreast of the latest trends in hospital/department/administration services. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care/Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey . click apply for full job details
Outreach Executive I
Oak Street Health Tucson, Arizona
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health Title: Outreach Executive I Location: Various Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Check out this pamphlet for a sneak peek into the life of an Oak Street Outreach Executive! Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Someone who embodies being "Oaky" What does being "Oaky" look like? Radiating positive energy Assuming good intentions Creating an unmatched patient experience Driving clinical excellence Taking ownership and delivering results Being relentlessly determined Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be , providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: Mission-focused career impacting change and measurably improving health outcomes for medicare patients Paid vacation, sick time, and investment/retirement 401K match options Health insurance, vision, and dental benefits Opportunities for leadership development and continuing education stipends New centers and flexible work environments Opportunities for high levels of responsibility and rapid advancement Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 07/26/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
07/08/2026
Full time
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Company: Oak Street Health Title: Outreach Executive I Location: Various Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Check out this pamphlet for a sneak peek into the life of an Oak Street Outreach Executive! Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Someone who embodies being "Oaky" What does being "Oaky" look like? Radiating positive energy Assuming good intentions Creating an unmatched patient experience Driving clinical excellence Taking ownership and delivering results Being relentlessly determined Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be , providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: Mission-focused career impacting change and measurably improving health outcomes for medicare patients Paid vacation, sick time, and investment/retirement 401K match options Health insurance, vision, and dental benefits Opportunities for leadership development and continuing education stipends New centers and flexible work environments Opportunities for high levels of responsibility and rapid advancement Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 07/26/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Outreach Executive
Oak Street Health Bronx, New York
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $42.35 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
07/08/2026
Full time
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $42.35 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Outreach Executive I
Oak Street Health Raleigh, North Carolina
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 09/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
07/08/2026
Full time
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 09/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Outreach Executive I
Oak Street Health Far Rockaway, New York
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $42.35 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
07/08/2026
Full time
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $42.35 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Outreach Executive I
Oak Street Health Durham, North Carolina
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
07/08/2026
Full time
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Outreach Executive 1
Oak Street Health Lexington, Kentucky
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 10/12/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
07/08/2026
Full time
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 10/12/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Outreach Executive I
Oak Street Health Bronx, New York
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Job Description Company: Oak Street Health Title: Outreach Executive I Location: Various Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Check out this pamphlet for a sneak peek into the life of an Oak Street Outreach Executive! Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Someone who embodies being "Oaky" What does being "Oaky" look like? Radiating positive energy Assuming good intentions Creating an unmatched patient experience Driving clinical excellence Taking ownership and delivering results Being relentlessly determined Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be , providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: Mission-focused career impacting change and measurably improving health outcomes for medicare patients Paid vacation, sick time, and investment/retirement 401K match options Health insurance, vision, and dental benefits Opportunities for leadership development and continuing education stipends New centers and flexible work environments Opportunities for high levels of responsibility and rapid advancement Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $42.35 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/24/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
07/08/2026
Full time
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Job Description Company: Oak Street Health Title: Outreach Executive I Location: Various Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Check out this pamphlet for a sneak peek into the life of an Oak Street Outreach Executive! Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Someone who embodies being "Oaky" What does being "Oaky" look like? Radiating positive energy Assuming good intentions Creating an unmatched patient experience Driving clinical excellence Taking ownership and delivering results Being relentlessly determined Why Oak Street Health? Oak Street Health is on a mission to "Rebuild healthcare as it should be , providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody "Oaky" values and passion for our mission. Oak Street Health Benefits: Mission-focused career impacting change and measurably improving health outcomes for medicare patients Paid vacation, sick time, and investment/retirement 401K match options Health insurance, vision, and dental benefits Opportunities for leadership development and continuing education stipends New centers and flexible work environments Opportunities for high levels of responsibility and rapid advancement Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $42.35 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/24/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Outreach Executive I
Oak Street Health Phoenix, Arizona
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 09/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
07/08/2026
Full time
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 09/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Outreach Executive
Oak Street Health Norfolk, Virginia
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 12/24/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
07/08/2026
Full time
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 12/24/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Outreach Executive I - Bilingual
Oak Street Health Phoenix, Arizona
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
07/08/2026
Full time
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Outreach Executive
Oak Street Health Jeffersonville, Indiana
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
07/08/2026
Full time
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments . We anticipate the application window for this opening will close on: 08/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Outreach Executive
Oak Street Health Topeka, Kansas
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit We anticipate the application window for this opening will close on: 09/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
07/08/2026
Full time
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. Title: Outreach Executive I Company: Oak Street Health Role Description: The Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health. Outreach Executives will work very closely with their Outreach Managers, Outreach Directors, and Community Relationship Managers to help drive new patient growth locally in their assigned territory. Core Responsibilities: Sales Generating leads by effectively engaging Medicare senior community through event execution and local community outreach Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from: Leads driven through Digital channels Leads generated by other Outreach Executives Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs) Relationship Management Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee Other duties as assigned What we're looking for: Ability to quickly connect and influence the right people Comfortable with navigating external barriers to create a positive experience Ability to manage priorities simultaneously Team player and contributor to the overall effectiveness of the team Sales and/or healthcare experience a plus Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) US work authorization Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit We anticipate the application window for this opening will close on: 09/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
UnitedHealth Group
Director of Pharmacy
UnitedHealth Group Great Falls, Montana
Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together. -The -Director of Pharmacy -will oversee operations across four pharmacy locations, ensuring compliance with hospital policies, professional standards, and all regulatory requirements. You will lead strategic planning, staffing, and performance management, while driving innovation in pharmacy practice in collaboration with hospital leadership. You will also supervise pharmacy leaders and staff, leveraging CPS proprietary systems and a dedicated support team. -Schedule: -This position works at least 40 hours per week, primarily Monday-Friday, however, hours may vary and can be long and irregular to include evenings, weekends, and holidays, as necessary.Pharmacy Location: -Great Falls Clinic Hospital is in Great Falls, Montana, and includes a critical care access hospital and three clinics.Pharmacy Hours: -This centralized pharmacy is open 24/7 and utilizes TouchPoint and Meditech. -Primary Responsibilities: Provide strategic leadership and oversight for all pharmacy services within a single hospital, aligning operations with the hospital's clinical, quality, and financial goals Ensure safe, effective, and evidence-based medication use, overseeing clinical pharmacy practice, medication safety, and formulary management Lead and develop pharmacy leadership, including managers, pharmacists, technicians, and support teams Ensure hospital system-wide compliance with all regulatory, accreditation, and legal requirements, including Joint Commission, CMS, USP, BOP and state/federal laws and readiness for audits and inspections across all sites Oversee system-wide pharmacy financial performance, including budgeting, purchasing, contract management, and cost-containment initiatives Collaborate with executive leadership and interdisciplinary stakeholders, and external partners, supporting system-wide patient care, quality, and safety initiatives Drive innovation, performance improvement, and strategic growth, leveraging data, technology, and best practices to advance pharmacy services -You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: ACPE-accredited pharmacy degree (PharmD preferred) Current Montana Pharmacist license in good standing or eligibility to obtain within 90 days of accepting the position 5+ years of experience as a pharmacist in an acute care hospital setting 2+ years of recent Pharmacy Manager/Director experience over multiple hospitals in a healthcare system In-depth knowledge of state and federal pharmacy regulations Advanced clinical knowledge in pathophysiology, diagnostic interpretation, pharmacokinetics, and pharmacotherapeutics - Proficient in emerging medications and pharmacy technologies Proven solid leadership, administrative, and managerial capabilities, including human resource oversight -Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 -to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. -At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. -UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
07/08/2026
Explore opportunities with CPS, part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together. -The -Director of Pharmacy -will oversee operations across four pharmacy locations, ensuring compliance with hospital policies, professional standards, and all regulatory requirements. You will lead strategic planning, staffing, and performance management, while driving innovation in pharmacy practice in collaboration with hospital leadership. You will also supervise pharmacy leaders and staff, leveraging CPS proprietary systems and a dedicated support team. -Schedule: -This position works at least 40 hours per week, primarily Monday-Friday, however, hours may vary and can be long and irregular to include evenings, weekends, and holidays, as necessary.Pharmacy Location: -Great Falls Clinic Hospital is in Great Falls, Montana, and includes a critical care access hospital and three clinics.Pharmacy Hours: -This centralized pharmacy is open 24/7 and utilizes TouchPoint and Meditech. -Primary Responsibilities: Provide strategic leadership and oversight for all pharmacy services within a single hospital, aligning operations with the hospital's clinical, quality, and financial goals Ensure safe, effective, and evidence-based medication use, overseeing clinical pharmacy practice, medication safety, and formulary management Lead and develop pharmacy leadership, including managers, pharmacists, technicians, and support teams Ensure hospital system-wide compliance with all regulatory, accreditation, and legal requirements, including Joint Commission, CMS, USP, BOP and state/federal laws and readiness for audits and inspections across all sites Oversee system-wide pharmacy financial performance, including budgeting, purchasing, contract management, and cost-containment initiatives Collaborate with executive leadership and interdisciplinary stakeholders, and external partners, supporting system-wide patient care, quality, and safety initiatives Drive innovation, performance improvement, and strategic growth, leveraging data, technology, and best practices to advance pharmacy services -You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications: ACPE-accredited pharmacy degree (PharmD preferred) Current Montana Pharmacist license in good standing or eligibility to obtain within 90 days of accepting the position 5+ years of experience as a pharmacist in an acute care hospital setting 2+ years of recent Pharmacy Manager/Director experience over multiple hospitals in a healthcare system In-depth knowledge of state and federal pharmacy regulations Advanced clinical knowledge in pathophysiology, diagnostic interpretation, pharmacokinetics, and pharmacotherapeutics - Proficient in emerging medications and pharmacy technologies Proven solid leadership, administrative, and managerial capabilities, including human resource oversight -Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 -to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. -At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. -UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Fresenius Medical Care
Dialysis Program Manager Registered Nurse - RN
Fresenius Medical Care Albuquerque, New Mexico
PURPOSE AND SCOPE: Manages the provision of quality patient care in an independent home therapy program while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Takes the appropriate actions and makes the necessary decisions to ensure the continuity of care and patient and staff safety. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapy patients to ensure that the highest standards of care are provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies program(s). PRINCIPAL DUTIES AND RESPONSIBILITIES: Manage the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, operational methods, growth, and quality and staffing. Provide leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters. Technically proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current industry trends. Experienced leadership required for multi-faceted environment; role primarily focuses on tactical execution. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Program or project responsibility generally within the Home Therapy Department. Manages the operations of one or more HT Programs, direct impact within assigned area. Manages the coordination of activities of a section or department with direct responsibility for results, including costs, operational methods, and staffing. Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Recommends changes to policies and procedures following company protocol as needed. Ensures that subordinates follow policy and procedures. Frequently interacts with supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers. Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team. Interacts with internal departments and external customers; particularly in problem resolution. Acts as an advisor to subordinate(s) to meet schedules and/or resolve problems. Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations. Participates in the development and implements the area strategic plans, goals and objectives ensuring alignment with those of the region, division and company. Implements HT program-specific and area quality goals and action plans in order to achieve quality standards. Responsible and accountable for facility maintenance and environmental integrity. Promotes a culture of safety in assigned market. Provide technical guidance. Assist with various projects as assigned. Other duties as assigned. PATIENT CARE: Directs and manages all aspects of patient care for Home Therapies patients in assigned program from admission through discharge of the patient. Provides direction, guidance and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End Stage Renal Disease (ESRD). Ensures that the standard of dialysis provided is at least equivalent to that provided to facility patients. Oversees the identification and evaluation of candidates for the Home Therapies Program including assessment of patients' home environment if needed. Accountable for timely completion of patient care plans by organizing meetings of the health care team to discuss patient care plans and resolve patient problems. Maintains and communicates efficient and timely patient schedules to ensure maximization of the facility station efficiency. Ensures completion of Initial and Annual Nursing assessment, and ongoing evaluation and documentation of patient care needs according to FMC Policies and Procedures is completed. Ensures patients' response to home dialysis treatment therapy is documented according to company policies and procedures and in compliance with pertinent regulatory requirements. Ensure appropriate intervention for changes in patient adequacy status and troubleshooting peritoneal and access flow issues are completed per physician orders. Identifies and communicates patient related issues to the physician. Develops action plans for missed treatments in collaboration with the Medical Director. Administers medications as prescribed including algorithm (as appropriate), and document appropriate medical justification if indicated. Responsible for the appropriate recording of controlled substances as required by law. Ensures reports of alert/panic and abnormal lab results are communicated to appropriate physician. Implements staffing and medical supply models to ensure provision of quality patient care. Ensures all educational needs of patient and family are met regarding End Stage Renal Disease (ESRD). Ensures education of the patient regarding quality measures, transplant options, modality awareness, and access care, including vascular catheter reduction and adherence to treatment regime. Oversees coordination transplant education and assists in transplant workup process. Ensures all patients are educated regarding laboratory values and the relationship to adequate dialysis therapy, compliance with treatment schedules medications, and fluid as appropriate. Oversees the safe, effective and timely training of all home patients and their families/significant others on the safe and effective operation and maintenance (as appropriate), of all home therapies equipment Acts as a resource for the patient to address concerns and questions. Develops a mechanism or process for acquiring and maintaining knowledge of the specific situation of each patient, including hospitalizations, and any significant change in patient care status. In the absence of a Kidney Care Advocate, the HT PM will manage the delivery of the Treatment Options Program. Manages and ensures all physician orders are accurately entered into the Medical Information System and that company policies and government regulations related to the collection, packaging, and delivery of lab specimens and reporting of results are followed. Maintains appropriate skill levels with all emergency operational procedures, and initiates CPR and emergency measures in the event of cardiac and/or respiratory arrests when the patient is in the medical office. STAFF: Manages assigned program Home Therapies licensed personnel, direct patient care staff, indirect patient care personnel, and when necessary, technical staff. Provides employee education and guidance, and performance related feedback through ongoing informal advice and formally through the annual performance evaluation. Manages the Home Therapies staffing through the appropriate hiring, firing and disciplinary actions. Ensures completion of new hire orientation and training including mandatory in-services and ICD-9 code training when applicable. Collaborates with staff to establish personal goals and provides opportunities for professional growth and training to achieve these goals to ensure clinical competence. Conducts regular staff meetings to ensure appropriate communication of area, regional and corporate initiatives and policies and procedures, to educate and monitor staff regarding appropriate patient care techniques and other company and regulatory policies and procedures. Responsible for all patient care employees receiving appropriate training according to policy, including training to ensure ongoing compliance with all risk management initiatives. Ensure documentation completed for all annual in- service training. Collaborates with all appropriate departments to promote home therapy growth Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confer with the Director of Operations regarding the nature of the disciplinary decisions. Participates in Corporate and Business Unit specific employee recognition and satisfaction programs. Creates, maintains and communicates efficient and timely employee schedules according to the needs of the facility. Ensure all staff is trained in the principles and concepts and practice Customer Service Model. Creates and implements a (CQI) Process Improvement Team that involves staff in problem solving. Ensures competency of HT personnel in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone. Directs staff and patients in the preventive maintenance of home therapy equipment, including water systems and analyses as appropriate. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. . click apply for full job details
07/08/2026
Full time
PURPOSE AND SCOPE: Manages the provision of quality patient care in an independent home therapy program while maintaining cost-effective clinical operations in accordance with all legal, compliance, and regulatory requirements and programs. Takes the appropriate actions and makes the necessary decisions to ensure the continuity of care and patient and staff safety. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapy patients to ensure that the highest standards of care are provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies program(s). PRINCIPAL DUTIES AND RESPONSIBILITIES: Manage the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, operational methods, growth, and quality and staffing. Provide leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters. Technically proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current industry trends. Experienced leadership required for multi-faceted environment; role primarily focuses on tactical execution. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Program or project responsibility generally within the Home Therapy Department. Manages the operations of one or more HT Programs, direct impact within assigned area. Manages the coordination of activities of a section or department with direct responsibility for results, including costs, operational methods, and staffing. Follows processes and operational policies in selecting methods and techniques for obtaining solutions. Recommends changes to policies and procedures following company protocol as needed. Ensures that subordinates follow policy and procedures. Frequently interacts with supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers. Participates and presents at meetings with internal and external representatives. Often leading a cooperative effort among members of a project team. Interacts with internal departments and external customers; particularly in problem resolution. Acts as an advisor to subordinate(s) to meet schedules and/or resolve problems. Responsible for hiring, coaching and counseling employees, including performance reviews, disciplinary action and terminations. Participates in the development and implements the area strategic plans, goals and objectives ensuring alignment with those of the region, division and company. Implements HT program-specific and area quality goals and action plans in order to achieve quality standards. Responsible and accountable for facility maintenance and environmental integrity. Promotes a culture of safety in assigned market. Provide technical guidance. Assist with various projects as assigned. Other duties as assigned. PATIENT CARE: Directs and manages all aspects of patient care for Home Therapies patients in assigned program from admission through discharge of the patient. Provides direction, guidance and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End Stage Renal Disease (ESRD). Ensures that the standard of dialysis provided is at least equivalent to that provided to facility patients. Oversees the identification and evaluation of candidates for the Home Therapies Program including assessment of patients' home environment if needed. Accountable for timely completion of patient care plans by organizing meetings of the health care team to discuss patient care plans and resolve patient problems. Maintains and communicates efficient and timely patient schedules to ensure maximization of the facility station efficiency. Ensures completion of Initial and Annual Nursing assessment, and ongoing evaluation and documentation of patient care needs according to FMC Policies and Procedures is completed. Ensures patients' response to home dialysis treatment therapy is documented according to company policies and procedures and in compliance with pertinent regulatory requirements. Ensure appropriate intervention for changes in patient adequacy status and troubleshooting peritoneal and access flow issues are completed per physician orders. Identifies and communicates patient related issues to the physician. Develops action plans for missed treatments in collaboration with the Medical Director. Administers medications as prescribed including algorithm (as appropriate), and document appropriate medical justification if indicated. Responsible for the appropriate recording of controlled substances as required by law. Ensures reports of alert/panic and abnormal lab results are communicated to appropriate physician. Implements staffing and medical supply models to ensure provision of quality patient care. Ensures all educational needs of patient and family are met regarding End Stage Renal Disease (ESRD). Ensures education of the patient regarding quality measures, transplant options, modality awareness, and access care, including vascular catheter reduction and adherence to treatment regime. Oversees coordination transplant education and assists in transplant workup process. Ensures all patients are educated regarding laboratory values and the relationship to adequate dialysis therapy, compliance with treatment schedules medications, and fluid as appropriate. Oversees the safe, effective and timely training of all home patients and their families/significant others on the safe and effective operation and maintenance (as appropriate), of all home therapies equipment Acts as a resource for the patient to address concerns and questions. Develops a mechanism or process for acquiring and maintaining knowledge of the specific situation of each patient, including hospitalizations, and any significant change in patient care status. In the absence of a Kidney Care Advocate, the HT PM will manage the delivery of the Treatment Options Program. Manages and ensures all physician orders are accurately entered into the Medical Information System and that company policies and government regulations related to the collection, packaging, and delivery of lab specimens and reporting of results are followed. Maintains appropriate skill levels with all emergency operational procedures, and initiates CPR and emergency measures in the event of cardiac and/or respiratory arrests when the patient is in the medical office. STAFF: Manages assigned program Home Therapies licensed personnel, direct patient care staff, indirect patient care personnel, and when necessary, technical staff. Provides employee education and guidance, and performance related feedback through ongoing informal advice and formally through the annual performance evaluation. Manages the Home Therapies staffing through the appropriate hiring, firing and disciplinary actions. Ensures completion of new hire orientation and training including mandatory in-services and ICD-9 code training when applicable. Collaborates with staff to establish personal goals and provides opportunities for professional growth and training to achieve these goals to ensure clinical competence. Conducts regular staff meetings to ensure appropriate communication of area, regional and corporate initiatives and policies and procedures, to educate and monitor staff regarding appropriate patient care techniques and other company and regulatory policies and procedures. Responsible for all patient care employees receiving appropriate training according to policy, including training to ensure ongoing compliance with all risk management initiatives. Ensure documentation completed for all annual in- service training. Collaborates with all appropriate departments to promote home therapy growth Provides written documentation of all disciplinary conferences in accordance with the established personnel policies, and confer with the Director of Operations regarding the nature of the disciplinary decisions. Participates in Corporate and Business Unit specific employee recognition and satisfaction programs. Creates, maintains and communicates efficient and timely employee schedules according to the needs of the facility. Ensure all staff is trained in the principles and concepts and practice Customer Service Model. Creates and implements a (CQI) Process Improvement Team that involves staff in problem solving. Ensures competency of HT personnel in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone. Directs staff and patients in the preventive maintenance of home therapy equipment, including water systems and analyses as appropriate. Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions. . click apply for full job details
UnitedHealth Group
Manager of Case Management
UnitedHealth Group Henderson, Nevada
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. We are currently offering a $10,000 sign on bonus for external candidates! This position has accountability and oversight the NV Medical Management Command Center RN case Manager functions. Medical Management includes observation level patients, acute long-term level patients and the development of plans of care to for transitions of care at discharge. This positions is responsible for the daily operations of medical management case managers in the assigned facilities. Collection and oversight of documentation and safety of RN decisions at discharge. Education and training is an integral part of this position to promote patient care. As a manager lead IDT meetings, participate in taskforces and ensures coverage at large volume hospitals and high risk patients. There is direct responsibility for the development and maintainence of metric performance for the assigned areas of the position. Primary responsibility for case management includes discharge planning, improved transitions of care, and utilization management of long length hospitalized health plan members. Ensure members receive quality medical care in the most appropriate setting. Performs the following on a daily basis; 1) assurance of staffing higher volume hospitals and focusing the case managers on the standard work of command center; 2) Productivity of case management teams; 3) Audit standard work 4) Produce daily, weekly and monthly operational metrics for the command center and 5) refocus team members on the tactics of the command center with report progress to the Sr. Medical Director Primary Responsibilities: Ensure the team provides appropriate education, training, support and resources to all staff so that all compliance and customer service standards are met including the appropriateness of decision making, timeliness and completeness of all requests Provide support to the team to allow for growth and development and encourage the team to think "out of the box" for solutions Identify barriers so that staff can maintain high productivity and high levels of morale Ensure coordination between other internal departments as well as external companies as appropriate Develop work plans and educational plans to best manage the day-to-day functions of multidisciplinary departments Independently manage work flows including orientation, standard work and report concerns to the director Collaborates on decisions to promote teamwork Collaboration with Sr. Medical Director and V.P. Promote LEAN work cycles for performance enhancement Provides input to leadership to enhance process flows and efficiencies while addressing initiatives, goals, and mission Other duties as assigned in medical management You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School diploma and/or equivalent Active unrestricted Nevada RN license Obtain CCM certification within 2+ years of employment Valid Nevada driver's license and maintain personal auto insurance coverage 1+ years of related professional experience in managed care environment 1+ years related supervisory/management experience Solid knowledge of regulatory requirements, competent in case management business as well as clinical arenas Solid technology skills and excellent interpersonal skills Proven ability to negotiate and arbitrate without difficulty Proven ability to supervise multiple levels of people Critical Thinking: Proven ability to integrate guidelines/tools to negotiate most effective plan of care Preferred Qualification: Bachelor's degree Working Conditions: Work completed in acute hospital and/or sub-acute and/or Inpatient Rehabilitation setting or office to promote command center management Driving up to one hour per day. Competencies for High Performers: Participation in departmental projects assigned by Director or Manager. Certification in Case Management (CCM) or equivalent Professional Certification (ACM). Metric measures of success: Observation rate discharge, LOS Observation Rate; Observation rate of engagement with patient's high risk patients, improved readmission rate of high risk patients (10 days) and engagement of PCP HFU rate, daily productivity 10-11 patients per day OBs note; Affordability measures 6 O'clock X matrix cost of care on engaged members. Number of IDT completed within the week with Medical Director. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
07/08/2026
Full time
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. We are currently offering a $10,000 sign on bonus for external candidates! This position has accountability and oversight the NV Medical Management Command Center RN case Manager functions. Medical Management includes observation level patients, acute long-term level patients and the development of plans of care to for transitions of care at discharge. This positions is responsible for the daily operations of medical management case managers in the assigned facilities. Collection and oversight of documentation and safety of RN decisions at discharge. Education and training is an integral part of this position to promote patient care. As a manager lead IDT meetings, participate in taskforces and ensures coverage at large volume hospitals and high risk patients. There is direct responsibility for the development and maintainence of metric performance for the assigned areas of the position. Primary responsibility for case management includes discharge planning, improved transitions of care, and utilization management of long length hospitalized health plan members. Ensure members receive quality medical care in the most appropriate setting. Performs the following on a daily basis; 1) assurance of staffing higher volume hospitals and focusing the case managers on the standard work of command center; 2) Productivity of case management teams; 3) Audit standard work 4) Produce daily, weekly and monthly operational metrics for the command center and 5) refocus team members on the tactics of the command center with report progress to the Sr. Medical Director Primary Responsibilities: Ensure the team provides appropriate education, training, support and resources to all staff so that all compliance and customer service standards are met including the appropriateness of decision making, timeliness and completeness of all requests Provide support to the team to allow for growth and development and encourage the team to think "out of the box" for solutions Identify barriers so that staff can maintain high productivity and high levels of morale Ensure coordination between other internal departments as well as external companies as appropriate Develop work plans and educational plans to best manage the day-to-day functions of multidisciplinary departments Independently manage work flows including orientation, standard work and report concerns to the director Collaborates on decisions to promote teamwork Collaboration with Sr. Medical Director and V.P. Promote LEAN work cycles for performance enhancement Provides input to leadership to enhance process flows and efficiencies while addressing initiatives, goals, and mission Other duties as assigned in medical management You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School diploma and/or equivalent Active unrestricted Nevada RN license Obtain CCM certification within 2+ years of employment Valid Nevada driver's license and maintain personal auto insurance coverage 1+ years of related professional experience in managed care environment 1+ years related supervisory/management experience Solid knowledge of regulatory requirements, competent in case management business as well as clinical arenas Solid technology skills and excellent interpersonal skills Proven ability to negotiate and arbitrate without difficulty Proven ability to supervise multiple levels of people Critical Thinking: Proven ability to integrate guidelines/tools to negotiate most effective plan of care Preferred Qualification: Bachelor's degree Working Conditions: Work completed in acute hospital and/or sub-acute and/or Inpatient Rehabilitation setting or office to promote command center management Driving up to one hour per day. Competencies for High Performers: Participation in departmental projects assigned by Director or Manager. Certification in Case Management (CCM) or equivalent Professional Certification (ACM). Metric measures of success: Observation rate discharge, LOS Observation Rate; Observation rate of engagement with patient's high risk patients, improved readmission rate of high risk patients (10 days) and engagement of PCP HFU rate, daily productivity 10-11 patients per day OBs note; Affordability measures 6 O'clock X matrix cost of care on engaged members. Number of IDT completed within the week with Medical Director. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
UnitedHealth Group
Manager of Case Management
UnitedHealth Group North Las Vegas, Nevada
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. We are currently offering a $10,000 sign on bonus for external candidates! This position has accountability and oversight the NV Medical Management Command Center RN case Manager functions. Medical Management includes observation level patients, acute long-term level patients and the development of plans of care to for transitions of care at discharge. This positions is responsible for the daily operations of medical management case managers in the assigned facilities. Collection and oversight of documentation and safety of RN decisions at discharge. Education and training is an integral part of this position to promote patient care. As a manager lead IDT meetings, participate in taskforces and ensures coverage at large volume hospitals and high risk patients. There is direct responsibility for the development and maintainence of metric performance for the assigned areas of the position. Primary responsibility for case management includes discharge planning, improved transitions of care, and utilization management of long length hospitalized health plan members. Ensure members receive quality medical care in the most appropriate setting. Performs the following on a daily basis; 1) assurance of staffing higher volume hospitals and focusing the case managers on the standard work of command center; 2) Productivity of case management teams; 3) Audit standard work 4) Produce daily, weekly and monthly operational metrics for the command center and 5) refocus team members on the tactics of the command center with report progress to the Sr. Medical Director Primary Responsibilities: Ensure the team provides appropriate education, training, support and resources to all staff so that all compliance and customer service standards are met including the appropriateness of decision making, timeliness and completeness of all requests Provide support to the team to allow for growth and development and encourage the team to think "out of the box" for solutions Identify barriers so that staff can maintain high productivity and high levels of morale Ensure coordination between other internal departments as well as external companies as appropriate Develop work plans and educational plans to best manage the day-to-day functions of multidisciplinary departments Independently manage work flows including orientation, standard work and report concerns to the director Collaborates on decisions to promote teamwork Collaboration with Sr. Medical Director and V.P. Promote LEAN work cycles for performance enhancement Provides input to leadership to enhance process flows and efficiencies while addressing initiatives, goals, and mission Other duties as assigned in medical management You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School diploma and/or equivalent Active unrestricted Nevada RN license Obtain CCM certification within 2+ years of employment Valid Nevada driver's license and maintain personal auto insurance coverage 1+ years of related professional experience in managed care environment 1+ years related supervisory/management experience Solid knowledge of regulatory requirements, competent in case management business as well as clinical arenas Solid technology skills and excellent interpersonal skills Proven ability to negotiate and arbitrate without difficulty Proven ability to supervise multiple levels of people Critical Thinking: Proven ability to integrate guidelines/tools to negotiate most effective plan of care Preferred Qualification: Bachelor's degree Working Conditions: Work completed in acute hospital and/or sub-acute and/or Inpatient Rehabilitation setting or office to promote command center management Driving up to one hour per day. Competencies for High Performers: Participation in departmental projects assigned by Director or Manager. Certification in Case Management (CCM) or equivalent Professional Certification (ACM). Metric measures of success: Observation rate discharge, LOS Observation Rate; Observation rate of engagement with patient's high risk patients, improved readmission rate of high risk patients (10 days) and engagement of PCP HFU rate, daily productivity 10-11 patients per day OBs note; Affordability measures 6 O'clock X matrix cost of care on engaged members. Number of IDT completed within the week with Medical Director. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
07/08/2026
Full time
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. We are currently offering a $10,000 sign on bonus for external candidates! This position has accountability and oversight the NV Medical Management Command Center RN case Manager functions. Medical Management includes observation level patients, acute long-term level patients and the development of plans of care to for transitions of care at discharge. This positions is responsible for the daily operations of medical management case managers in the assigned facilities. Collection and oversight of documentation and safety of RN decisions at discharge. Education and training is an integral part of this position to promote patient care. As a manager lead IDT meetings, participate in taskforces and ensures coverage at large volume hospitals and high risk patients. There is direct responsibility for the development and maintainence of metric performance for the assigned areas of the position. Primary responsibility for case management includes discharge planning, improved transitions of care, and utilization management of long length hospitalized health plan members. Ensure members receive quality medical care in the most appropriate setting. Performs the following on a daily basis; 1) assurance of staffing higher volume hospitals and focusing the case managers on the standard work of command center; 2) Productivity of case management teams; 3) Audit standard work 4) Produce daily, weekly and monthly operational metrics for the command center and 5) refocus team members on the tactics of the command center with report progress to the Sr. Medical Director Primary Responsibilities: Ensure the team provides appropriate education, training, support and resources to all staff so that all compliance and customer service standards are met including the appropriateness of decision making, timeliness and completeness of all requests Provide support to the team to allow for growth and development and encourage the team to think "out of the box" for solutions Identify barriers so that staff can maintain high productivity and high levels of morale Ensure coordination between other internal departments as well as external companies as appropriate Develop work plans and educational plans to best manage the day-to-day functions of multidisciplinary departments Independently manage work flows including orientation, standard work and report concerns to the director Collaborates on decisions to promote teamwork Collaboration with Sr. Medical Director and V.P. Promote LEAN work cycles for performance enhancement Provides input to leadership to enhance process flows and efficiencies while addressing initiatives, goals, and mission Other duties as assigned in medical management You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School diploma and/or equivalent Active unrestricted Nevada RN license Obtain CCM certification within 2+ years of employment Valid Nevada driver's license and maintain personal auto insurance coverage 1+ years of related professional experience in managed care environment 1+ years related supervisory/management experience Solid knowledge of regulatory requirements, competent in case management business as well as clinical arenas Solid technology skills and excellent interpersonal skills Proven ability to negotiate and arbitrate without difficulty Proven ability to supervise multiple levels of people Critical Thinking: Proven ability to integrate guidelines/tools to negotiate most effective plan of care Preferred Qualification: Bachelor's degree Working Conditions: Work completed in acute hospital and/or sub-acute and/or Inpatient Rehabilitation setting or office to promote command center management Driving up to one hour per day. Competencies for High Performers: Participation in departmental projects assigned by Director or Manager. Certification in Case Management (CCM) or equivalent Professional Certification (ACM). Metric measures of success: Observation rate discharge, LOS Observation Rate; Observation rate of engagement with patient's high risk patients, improved readmission rate of high risk patients (10 days) and engagement of PCP HFU rate, daily productivity 10-11 patients per day OBs note; Affordability measures 6 O'clock X matrix cost of care on engaged members. Number of IDT completed within the week with Medical Director. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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