This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English and Spanish Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English and Spanish Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date Bilingual in Spanish & English SRT100 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date Bilingual in Spanish & English SRT100 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date Bilingual in Spanish & English SRT100 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/27/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $80,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Solutions-oriented? Positive mindset? If so, a role as a Sales and Customer Solutions Representative at Spectrum might be right for you. In this individual contributor role based in one of our call centers, you will be the first point of contact for customers, managing inbound calls, investigating concerns, resolving issues in real time, and identifying opportunities to upsell or cross-sell products and services as appropriate while strengthening customer satisfaction, loyalty, and the Spectrum brand. You will have the opportunity to build a rewarding and successful career with us while achieving your financial goals, equipped with the tools and resources needed as a member of our team. How You'll Make an Impact Actively supporting efforts to simplify and enhance customer experience while maintaining high levels of professionalism and courtesy Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints Mastering order processing within the billing system for retained accounts, new sales, and account lookups Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers Working Conditions Comfortable working a Monday through Friday schedule in a fast-paced, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Ability to communicate in a clear, professional manner Must be available to work a flexible schedule and overtime as requested Working knowledge of telecommunications services including Video, Internet, Voice and Mobile products Ability to use computer and multiple software applications simultaneously Ability to demonstrate a record of success in your sales career to date Bilingual in Spanish & English SRT100 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Community Choice Financial Family of Brands
Lawrenceville, Georgia
Job Description Your Opportunity: Assistant Store Manager TitleMax Lawrenceville, GA As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $16.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Ski lls Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at -careers The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
07/27/2026
Full time
Job Description Your Opportunity: Assistant Store Manager TitleMax Lawrenceville, GA As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Compensation The hourly wage for the position is $16.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Ski lls Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at -careers The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, June 17, 2026 City: Phoenix State: AZ Country: United States Working time: Full-time Description & Requirements Location: On-site in Phoenix, AZ Starting Pay: $19.16/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $19.16/hr. base pay + 10% shift differential Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Must be able to speak and read Spanish fluently Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $19.16 Maximum Salary: $19.16
07/24/2026
Full time
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, June 17, 2026 City: Phoenix State: AZ Country: United States Working time: Full-time Description & Requirements Location: On-site in Phoenix, AZ Starting Pay: $19.16/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time positions available Site Hours: 24/7 center; the targeted start date, hours, and schedule are discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 5 a.m. Make a Difference and Empower People to Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $19.16/hr. base pay + 10% shift differential Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Must be able to speak and read Spanish fluently Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $19.16 Maximum Salary: $19.16
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $16.91 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine. In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $16.91/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $16.91 Maximum Salary: $16.91
07/24/2026
Full time
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $16.91 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine. In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $16.91/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $16.91 Maximum Salary: $16.91
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $16.91 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine. In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $16.91/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $16.91 Maximum Salary: $16.91
07/24/2026
Full time
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Wednesday, July 22, 2026 City: El Paso State: TX Country: United States Working time: Full-time Description & Requirements Customer Service Representative - Bilingual Spanish, Healthcare Location: On-site in El Paso, TX Hourly Base Pay: $16.91 plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the targeted start date, hours, and schedule are discussed with recruiter Evening shifts are in high demand! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m. Make a Real Difference Every Day and Empower Communities Through Bilingual Customer Care. Maximus is hiring Bilingual (English/ Spanish) Customer Service Representatives (CSRs) who are ready to provide excellent service and support to individuals navigating important healthcare decisions. If you're ready to turn care into action, this is your chance to shine. In this role, you'll be part of a team that supports some of the most vulnerable communities in America as they access and understand healthcare programs. To prepare for this role, Maximus provides paid, comprehensive training to give you the tools and confidence to succeed from day one. Pay and Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $16.91/hr. base pay + 10% shift differential for evening shifts Potential to earn additional bonus incentives for eligible employees increasing overall compensation Comprehensive Insurance Coverage: Company-paid medical coverage Tuition Reimbursement: Invest in your ongoing education and development Future Planning: 401(k) with company match Paid Time Off Package: Paid time off, sick leave & 11 paid holidays Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with career development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $16.91 Maximum Salary: $16.91
Community Choice Financial Family of Brands
Rolla, Missouri
Job Description Your Opportunity: Assistant Store Manager TitleMax Rolla, MO As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Benefits & Perks Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Ski lls Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at -careers The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
07/24/2026
Full time
Job Description Your Opportunity: Assistant Store Manager TitleMax Rolla, MO As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's performance-driven, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step. What We Offer: Benefits & Perks Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a key holder program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational reimbursement program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What We're Looking For - Qualifications and Skills: A high school diploma or equivalent. Minimum one year's experience in customer service, sales, or retail. At least 3 months of supervisory, key holder, or relevant leadership experience Excellent verbal and written communication skills. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Ski lls Management experience in retail, convenience store, grocery, finance, service, or related industries. Experience in check cashing, document verification, money order processing. Bilingual (English/Spanish) is a plus and may be required for certain locations. What You'll Do - Essential Duties and Responsibilities: Maximize customer success by offering financial services that fit their needs. Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products. Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. Maintain customer information in the point of sale (POS) system with accuracy and integrity. Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance. Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week. Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. Workplace Awards & Recognition: We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose: The Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'd thrive here? Learn more at -careers The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Description: General Summary The Sales Customer Service Representative will provide frontline support to customers and the sales team by handling inquiries, processing orders, and ensuring customer satisfaction throughout the sales cycle. This role requires excellent communication skills, attention to detail, and the ability to work collaboratively with sales, engineering, and operations teams. The successful candidate will act as a key point of contact for customers, managing all aspects of the customer experience including scheduling meetings, coordinating factory tours, and arranging lunches and hospitality for visiting customers. This role also supports the sales team in planning and executing events for sales representatives. The successful candidate will assist with product information, quotations, and post-sales support to enhance the overall customer experience in the HVAC manufacturing industry. Key Duties/Responsibilities Respond to customer inquiries via phone, email, or in-person, providing timely and accurate information on HVAC products and services. Assist the sales team with order processing, quotations, and documentation. Coordinate with engineering and production teams to confirm lead times, product availability, and technical specifications. Maintain customer records, track orders, and update CRM systems to ensure accuracy of data. Support customers with after-sales needs, including warranty claims, service requests, and troubleshooting coordination. Prepare and distribute sales reports, order status updates, and related documentation. Assist in organizing sales presentations, trade shows, and customer meetings as needed. Schedule and coordinate customer visits, including agendas, meeting logistics, and factory tours of the Homestead facility. Arrange lunches, hospitality, and other accommodations for customers and visitors during on-site meetings and tours. Support the planning and execution of events for sales representatives, including logistics, venue coordination, and materials. Handle administrative tasks such as filing, invoicing support, and correspondence. Communicate proactively with customers to resolve issues and ensure high levels of satisfaction. Any other duties as assigned by a supervisor. Requirements: Required Qualifications Associate or Bachelor's degree in Business Administration, Marketing, or related field preferred. Minimum of 2-4 years of experience in sales support or customer service, ideally within manufacturing or HVAC industries. Strong interpersonal and communication skills, with a customer-first mindset. Proficiency in Microsoft Office Suite; experience with ERP/CRM systems (such as SAP or Salesforce) is a plus. Excellent organizational skills and ability to manage multiple tasks simultaneously. Strong problem-solving skills with attention to detail and accuracy. Ability to work effectively in a fast-paced team environment. Bilingual (English/Spanish) preferred but not required. PI5371f3143d80-9187
07/23/2026
Full time
Description: General Summary The Sales Customer Service Representative will provide frontline support to customers and the sales team by handling inquiries, processing orders, and ensuring customer satisfaction throughout the sales cycle. This role requires excellent communication skills, attention to detail, and the ability to work collaboratively with sales, engineering, and operations teams. The successful candidate will act as a key point of contact for customers, managing all aspects of the customer experience including scheduling meetings, coordinating factory tours, and arranging lunches and hospitality for visiting customers. This role also supports the sales team in planning and executing events for sales representatives. The successful candidate will assist with product information, quotations, and post-sales support to enhance the overall customer experience in the HVAC manufacturing industry. Key Duties/Responsibilities Respond to customer inquiries via phone, email, or in-person, providing timely and accurate information on HVAC products and services. Assist the sales team with order processing, quotations, and documentation. Coordinate with engineering and production teams to confirm lead times, product availability, and technical specifications. Maintain customer records, track orders, and update CRM systems to ensure accuracy of data. Support customers with after-sales needs, including warranty claims, service requests, and troubleshooting coordination. Prepare and distribute sales reports, order status updates, and related documentation. Assist in organizing sales presentations, trade shows, and customer meetings as needed. Schedule and coordinate customer visits, including agendas, meeting logistics, and factory tours of the Homestead facility. Arrange lunches, hospitality, and other accommodations for customers and visitors during on-site meetings and tours. Support the planning and execution of events for sales representatives, including logistics, venue coordination, and materials. Handle administrative tasks such as filing, invoicing support, and correspondence. Communicate proactively with customers to resolve issues and ensure high levels of satisfaction. Any other duties as assigned by a supervisor. Requirements: Required Qualifications Associate or Bachelor's degree in Business Administration, Marketing, or related field preferred. Minimum of 2-4 years of experience in sales support or customer service, ideally within manufacturing or HVAC industries. Strong interpersonal and communication skills, with a customer-first mindset. Proficiency in Microsoft Office Suite; experience with ERP/CRM systems (such as SAP or Salesforce) is a plus. Excellent organizational skills and ability to manage multiple tasks simultaneously. Strong problem-solving skills with attention to detail and accuracy. Ability to work effectively in a fast-paced team environment. Bilingual (English/Spanish) preferred but not required. PI5371f3143d80-9187
Description: Position Summary The HSE Manager is responsible for promoting and maintaining a strong safety culture across all Noble operations, including Casing, Drilling, Trucking, and Well Services divisions. This position works closely with Operations Managers, District Managers, field supervisors, and employees to ensure compliance with all company, customer, local, state, and federal HSE requirements. The HSE Manager will lead day-to-day health, safety, and environmental initiatives by providing training, field support, risk assessments, incident investigations, and compliance oversight. This role is focused on reducing workplace risks, improving employee engagement in safety processes, and driving continuous improvement in HSE performance across all locations. The HSE Manager will support operational leadership by developing practical solutions, monitoring key safety metrics, and ensuring employees have the tools, training, and guidance necessary to work safely and efficiently. Requirements: Primary Responsibilities Promote and maintain a strong safety-first culture throughout all Noble operations. Conduct regular field visits, facility inspections, audits, and jobsite assessments to identify hazards and ensure compliance with company and customer requirements. Assist in the development, implementation, and maintenance of HSE policies, procedures, programs, and training materials. Ensure compliance with OSHA, DOT, environmental, customer, and company HSE requirements. Lead HSE Coordinators in conducting and documenting incident investigations, near-miss investigations, root cause analyses, and corrective actions. Support operations management in resolving and closing corrective and preventive actions in a timely manner. Lead or assist with weekly safety meetings, safety stand-downs, toolbox talks, and employee coaching activities. Monitor and track HSE performance metrics, including OSHA recordables, vehicle incidents, audits, observations, and training completion. Coordinate and support employee onboarding and ongoing safety training programs. Maintain HSE records, reports, and documentation to ensure data integrity and regulatory compliance. Work directly with customers and third-party compliance platforms to maintain contractor compliance and acceptable safety scores. Assist with environmental compliance efforts and ensure appropriate controls are in place to minimize environmental impact. Support continuous improvement initiatives related to safety performance, operational efficiency, and risk reduction. Provide guidance and support to field supervisors and employees regarding safe work practices and hazard mitigation. Participate in emergency response planning and support incident response activities as needed. Secondary Responsibilities Assist with training coordination and delivery when required. Provide coaching and mentoring to employees regarding safe work behaviors and company expectations. Assist with special projects and HSE initiatives as assigned by management. Support audits conducted by customers, insurance representatives, and regulatory agencies. Identify opportunities to improve safety processes, reduce waste, and increase operational efficiency. Understanding of DOT regulations and requirements. Experience Requirements Minimum of 5 years of HSE experience within the oil and gas industry preferred. Previous experience supporting drilling, trucking, casing, or related field operations strongly preferred. Experience conducting incident investigations, HSE audits, and safety inspections required. Experience developing and delivering HSE training programs preferred. Working knowledge of OSHA regulations, DOT requirements, and industry HSE standards. Experience with contractor compliance management systems preferred. Ability to travel periodically to support field operations and conduct audits. Travel Requirements Approximately 25% travel required to support HSE activities at various Noble locations and field operations. Core Competencies Strong leadership and communication skills Hazard recognition and risk assessment Incident investigation and root cause analysis Problem solving and decision making Regulatory compliance knowledge Safety training and employee engagement Data analysis and reporting Continuous improvement mindset Strong organizational and time management skills Qualifications Experience with: HSE audits and inspections Incident and accident investigations Corrective action management Behavior-based safety programs Regulatory compliance Safety training and development Recordkeeping and reporting Hazard identification and mitigation Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) Experience with ERP systems and Salesforce preferred Education and Experience Bachelor's degree in Occupational Safety, Environmental Science, Engineering, or related field preferred. Equivalent combinations of education and practical field experience will be considered. Minimum 5-7 years of related HSE experience preferred. Certifications (Preferred) Certified Safety Professional (CSP) OSHA 30 CPR and First Aid Certification Certified Industrial Hygienist (CIH) preferred Language & Communication Skills Ability to communicate effectively with employees, supervisors, customers, and management. Ability to conduct presentations, safety meetings, and training sessions. Bilingual communication skills are a plus. Physical Demands While performing the duties of this job, the employee is regularly required to stand, walk, sit, climb, balance, stoop, kneel, crouch, and occasionally lift up to 25 pounds. Field visits may require exposure to outdoor weather conditions and active industrial environments. Work Environment This position requires both office and field work. Employees may occasionally be exposed to moving mechanical equipment, noise, varying weather conditions, and active oilfield operations. Appropriate PPE and safe work practices are required at all times. Compensation details: 00 Yearly Salary PIadafcf44c46d-9794
07/23/2026
Full time
Description: Position Summary The HSE Manager is responsible for promoting and maintaining a strong safety culture across all Noble operations, including Casing, Drilling, Trucking, and Well Services divisions. This position works closely with Operations Managers, District Managers, field supervisors, and employees to ensure compliance with all company, customer, local, state, and federal HSE requirements. The HSE Manager will lead day-to-day health, safety, and environmental initiatives by providing training, field support, risk assessments, incident investigations, and compliance oversight. This role is focused on reducing workplace risks, improving employee engagement in safety processes, and driving continuous improvement in HSE performance across all locations. The HSE Manager will support operational leadership by developing practical solutions, monitoring key safety metrics, and ensuring employees have the tools, training, and guidance necessary to work safely and efficiently. Requirements: Primary Responsibilities Promote and maintain a strong safety-first culture throughout all Noble operations. Conduct regular field visits, facility inspections, audits, and jobsite assessments to identify hazards and ensure compliance with company and customer requirements. Assist in the development, implementation, and maintenance of HSE policies, procedures, programs, and training materials. Ensure compliance with OSHA, DOT, environmental, customer, and company HSE requirements. Lead HSE Coordinators in conducting and documenting incident investigations, near-miss investigations, root cause analyses, and corrective actions. Support operations management in resolving and closing corrective and preventive actions in a timely manner. Lead or assist with weekly safety meetings, safety stand-downs, toolbox talks, and employee coaching activities. Monitor and track HSE performance metrics, including OSHA recordables, vehicle incidents, audits, observations, and training completion. Coordinate and support employee onboarding and ongoing safety training programs. Maintain HSE records, reports, and documentation to ensure data integrity and regulatory compliance. Work directly with customers and third-party compliance platforms to maintain contractor compliance and acceptable safety scores. Assist with environmental compliance efforts and ensure appropriate controls are in place to minimize environmental impact. Support continuous improvement initiatives related to safety performance, operational efficiency, and risk reduction. Provide guidance and support to field supervisors and employees regarding safe work practices and hazard mitigation. Participate in emergency response planning and support incident response activities as needed. Secondary Responsibilities Assist with training coordination and delivery when required. Provide coaching and mentoring to employees regarding safe work behaviors and company expectations. Assist with special projects and HSE initiatives as assigned by management. Support audits conducted by customers, insurance representatives, and regulatory agencies. Identify opportunities to improve safety processes, reduce waste, and increase operational efficiency. Understanding of DOT regulations and requirements. Experience Requirements Minimum of 5 years of HSE experience within the oil and gas industry preferred. Previous experience supporting drilling, trucking, casing, or related field operations strongly preferred. Experience conducting incident investigations, HSE audits, and safety inspections required. Experience developing and delivering HSE training programs preferred. Working knowledge of OSHA regulations, DOT requirements, and industry HSE standards. Experience with contractor compliance management systems preferred. Ability to travel periodically to support field operations and conduct audits. Travel Requirements Approximately 25% travel required to support HSE activities at various Noble locations and field operations. Core Competencies Strong leadership and communication skills Hazard recognition and risk assessment Incident investigation and root cause analysis Problem solving and decision making Regulatory compliance knowledge Safety training and employee engagement Data analysis and reporting Continuous improvement mindset Strong organizational and time management skills Qualifications Experience with: HSE audits and inspections Incident and accident investigations Corrective action management Behavior-based safety programs Regulatory compliance Safety training and development Recordkeeping and reporting Hazard identification and mitigation Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) Experience with ERP systems and Salesforce preferred Education and Experience Bachelor's degree in Occupational Safety, Environmental Science, Engineering, or related field preferred. Equivalent combinations of education and practical field experience will be considered. Minimum 5-7 years of related HSE experience preferred. Certifications (Preferred) Certified Safety Professional (CSP) OSHA 30 CPR and First Aid Certification Certified Industrial Hygienist (CIH) preferred Language & Communication Skills Ability to communicate effectively with employees, supervisors, customers, and management. Ability to conduct presentations, safety meetings, and training sessions. Bilingual communication skills are a plus. Physical Demands While performing the duties of this job, the employee is regularly required to stand, walk, sit, climb, balance, stoop, kneel, crouch, and occasionally lift up to 25 pounds. Field visits may require exposure to outdoor weather conditions and active industrial environments. Work Environment This position requires both office and field work. Employees may occasionally be exposed to moving mechanical equipment, noise, varying weather conditions, and active oilfield operations. Appropriate PPE and safe work practices are required at all times. Compensation details: 00 Yearly Salary PIadafcf44c46d-9794
Description: CarShield is seeking talent to join its growing Pre-Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have strong communication and customer service skills, solid work ethic, and be motivated by goals and bonus potential! Reporting to the Pre-Sales Screener Manager, this position is responsible for: Collecting key information from prospects, following a scripted professional approach, and facilitating their handoff to the Sales team. Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate and Benefits for Pre-Sales Screener Representative: $17/hour, plus performance bonus! (Average $20/hour) Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional development opportunities. Basketball, and other recreation available on-site. Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements: Requirements for Pre-Sales Screener Representative: Ability to work fully on-site. Strong attention to detail and the ability to follow directions. Ability to present oneself well over the phone. Excellent customer service skills. Strong communication skills. Highly coachable. Ability to effectively multi-task. Willingness to work 1-2 Saturday(s) per month. Experience in a call center a plus (training will be provided). Basic computer and typing skills. Bilingual (English/Spanish) a plus. Compensation details: 17-25 Hourly Wage PIad18c02a5-
07/23/2026
Full time
Description: CarShield is seeking talent to join its growing Pre-Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have strong communication and customer service skills, solid work ethic, and be motivated by goals and bonus potential! Reporting to the Pre-Sales Screener Manager, this position is responsible for: Collecting key information from prospects, following a scripted professional approach, and facilitating their handoff to the Sales team. Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate and Benefits for Pre-Sales Screener Representative: $17/hour, plus performance bonus! (Average $20/hour) Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional development opportunities. Basketball, and other recreation available on-site. Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements: Requirements for Pre-Sales Screener Representative: Ability to work fully on-site. Strong attention to detail and the ability to follow directions. Ability to present oneself well over the phone. Excellent customer service skills. Strong communication skills. Highly coachable. Ability to effectively multi-task. Willingness to work 1-2 Saturday(s) per month. Experience in a call center a plus (training will be provided). Basic computer and typing skills. Bilingual (English/Spanish) a plus. Compensation details: 17-25 Hourly Wage PIad18c02a5-
Description: CarShield is seeking talent to join its growing Pre-Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have strong communication and customer service skills, solid work ethic, and be motivated by goals and bonus potential! Reporting to the Pre-Sales Screener Manager, this position is responsible for: Collecting key information from prospects, following a scripted professional approach, and facilitating their handoff to the Sales team. Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate and Benefits for Pre-Sales Screener Representative: $17/hour, plus performance bonus! (Average $20/hour) Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional development opportunities. Basketball, and other recreation available on-site. Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements: Requirements for Pre-Sales Screener Representative: Ability to work fully on-site. Strong attention to detail and the ability to follow directions. Ability to present oneself well over the phone. Excellent customer service skills. Strong communication skills. Highly coachable. Ability to effectively multi-task. Willingness to work 1-2 Saturday(s) per month. Experience in a call center a plus (training will be provided). Basic computer and typing skills. Bilingual (English/Spanish) a plus. Compensation details: 17-25 Hourly Wage PI62083f138dd6-4356
07/23/2026
Full time
Description: CarShield is seeking talent to join its growing Pre-Sales team. This role is responsible for having the initial conversation with prospective customers, qualifying leads, and setting up customers with our Sales department. Successful candidates will have strong communication and customer service skills, solid work ethic, and be motivated by goals and bonus potential! Reporting to the Pre-Sales Screener Manager, this position is responsible for: Collecting key information from prospects, following a scripted professional approach, and facilitating their handoff to the Sales team. Maintaining a consistently positive attitude and customer first approach to deliver an exceptional customer experience. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate and Benefits for Pre-Sales Screener Representative: $17/hour, plus performance bonus! (Average $20/hour) Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional development opportunities. Basketball, and other recreation available on-site. Fitness facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements: Requirements for Pre-Sales Screener Representative: Ability to work fully on-site. Strong attention to detail and the ability to follow directions. Ability to present oneself well over the phone. Excellent customer service skills. Strong communication skills. Highly coachable. Ability to effectively multi-task. Willingness to work 1-2 Saturday(s) per month. Experience in a call center a plus (training will be provided). Basic computer and typing skills. Bilingual (English/Spanish) a plus. Compensation details: 17-25 Hourly Wage PI62083f138dd6-4356
Financial Services Representative - Troup Hwy - Tyler TX Altra Federal Credit Union is a member-focused financial institution dedicated to delivering exceptional service and financial solutions. We are seeking a motivated and professional Financial Services Representative (FSR) to join our team at the Tyler TXTroup Hwy office. The Financial Services Representative serves as the face of our credit union, assisting members with their financial needs and ensuring a positive experience. This is a dual role that requires both product knowledge and excellent service skills to support our members on-site. Key Responsibilities Provide account services to members, including opening new accounts, processing transactions, electronic banking, and answering inquiries from members. Analyze members' needs and recommend suitable solutions, such as loans, savings accounts, credit cards, and investment options. Deliver exceptional service while educating members about financial tools and services that can help them reach their financial goals. Promote credit union products and services through conversations. Provide Notary services. Ensure compliance with all policies, procedures, and regulations. Serve as a liaison between members and the credit union, supporting overall branch operations. Qualifications High school diploma (or equivalent) required. A minimum one (1) year of banking, financial services, customer service or retail experience is required. Lending and sales experience would be helpful and preferred. Strong knowledge of credit union products, lending processes, and digital banking tools. Attention to detail and accuracy. Excellent communication and interpersonal skills with a passion for helping people. Availability This position is 40- hours a week, Monday through Friday. Typical hours will be 8:30 a.m. to 5:30 p.m. There may be some opening and closing shifts on a rotational basis required. Will require some flexibility within these hours, as needed Pay & Benefits Competitive starting rate of $18.00+/hour and participation in a monthly incentive plan. When bilingual in Spanish or Hmong, receive a $1.00 / hour pay premium after completing and passing the language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% Employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, and your birthday off (paid)! Employee-only perks and discounts At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. PIe243d6f0f6-
07/23/2026
Full time
Financial Services Representative - Troup Hwy - Tyler TX Altra Federal Credit Union is a member-focused financial institution dedicated to delivering exceptional service and financial solutions. We are seeking a motivated and professional Financial Services Representative (FSR) to join our team at the Tyler TXTroup Hwy office. The Financial Services Representative serves as the face of our credit union, assisting members with their financial needs and ensuring a positive experience. This is a dual role that requires both product knowledge and excellent service skills to support our members on-site. Key Responsibilities Provide account services to members, including opening new accounts, processing transactions, electronic banking, and answering inquiries from members. Analyze members' needs and recommend suitable solutions, such as loans, savings accounts, credit cards, and investment options. Deliver exceptional service while educating members about financial tools and services that can help them reach their financial goals. Promote credit union products and services through conversations. Provide Notary services. Ensure compliance with all policies, procedures, and regulations. Serve as a liaison between members and the credit union, supporting overall branch operations. Qualifications High school diploma (or equivalent) required. A minimum one (1) year of banking, financial services, customer service or retail experience is required. Lending and sales experience would be helpful and preferred. Strong knowledge of credit union products, lending processes, and digital banking tools. Attention to detail and accuracy. Excellent communication and interpersonal skills with a passion for helping people. Availability This position is 40- hours a week, Monday through Friday. Typical hours will be 8:30 a.m. to 5:30 p.m. There may be some opening and closing shifts on a rotational basis required. Will require some flexibility within these hours, as needed Pay & Benefits Competitive starting rate of $18.00+/hour and participation in a monthly incentive plan. When bilingual in Spanish or Hmong, receive a $1.00 / hour pay premium after completing and passing the language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% Employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, and your birthday off (paid)! Employee-only perks and discounts At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. PIe243d6f0f6-
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Tuesday, July 14, 2026 City: Riverview State: FL Country: United States Working time: Full-time Description & Requirements Location: On-site in Riverview or Tampa, FL Starting Pay: $17.17/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 10 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $17.17/hr. base pay + 10% shift differential Potential bonus opportunities may be available, subject to eligibility requirements Comprehensive Insurance Coverage: Company-paid medical coverage Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Must be able to speak and read Spanish fluently Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $17.17 Maximum Salary: $17.17
07/22/2026
Full time
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Tuesday, July 14, 2026 City: Riverview State: FL Country: United States Working time: Full-time Description & Requirements Location: On-site in Riverview or Tampa, FL Starting Pay: $17.17/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 10 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $17.17/hr. base pay + 10% shift differential Potential bonus opportunities may be available, subject to eligibility requirements Comprehensive Insurance Coverage: Company-paid medical coverage Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Must be able to speak and read Spanish fluently Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $17.17 Maximum Salary: $17.17
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Tuesday, July 14, 2026 City: Riverview State: FL Country: United States Working time: Full-time Description & Requirements Location: On-site in Riverview or Tampa, FL Starting Pay: $17.17/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 10 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $17.17/hr. base pay + 10% shift differential Potential bonus opportunities may be available, subject to eligibility requirements Comprehensive Insurance Coverage: Company-paid medical coverage Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Must be able to speak and read Spanish fluently Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $17.17 Maximum Salary: $17.17
07/22/2026
Full time
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Tuesday, July 14, 2026 City: Riverview State: FL Country: United States Working time: Full-time Description & Requirements Location: On-site in Riverview or Tampa, FL Starting Pay: $17.17/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 10 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $17.17/hr. base pay + 10% shift differential Potential bonus opportunities may be available, subject to eligibility requirements Comprehensive Insurance Coverage: Company-paid medical coverage Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Must be able to speak and read Spanish fluently Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $17.17 Maximum Salary: $17.17
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Tuesday, July 14, 2026 City: Riverview State: FL Country: United States Working time: Full-time Description & Requirements Location: On-site in Riverview or Tampa, FL Starting Pay: $17.17/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 10 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $17.17/hr. base pay + 10% shift differential Potential bonus opportunities may be available, subject to eligibility requirements Comprehensive Insurance Coverage: Company-paid medical coverage Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Must be able to speak and read Spanish fluently Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $17.17 Maximum Salary: $17.17
07/22/2026
Full time
Customer Service Representative - Bilingual Spanish, Healthcare General information Job Posting Title: Customer Service Representative - Bilingual Spanish, Healthcare Date: Tuesday, July 14, 2026 City: Riverview State: FL Country: United States Working time: Full-time Description & Requirements Location: On-site in Riverview or Tampa, FL Starting Pay: $17.17/hr. plus potential bonus opportunities Schedule: Limited-Service Full-Time schedules available; the hours, schedule, and targeted start date are discussed with recruiter Evening and night shifts are highly preferred, with a 10% shift differential for hours worked between 7 p.m. and 10 p.m. Make a Difference by Helping People Navigate Healthcare with Confidence Are you bilingual and passionate about helping others? Maximus is hiring Bilingual (English/Spanish) Customer Service Representatives (CSRs) to provide compassionate, reliable support to individuals navigating healthcare programs. If you're dedicated, service-minded, and ready to grow, we want you on our team. You'll assist some of the most vulnerable members of our community, helping them understand and access complex healthcare benefits. Maximus offers paid, thorough training to prepare you for success. Pay & Benefits We provide a competitive package designed to support your success both inside and outside work: Competitive Compensation: $17.17/hr. base pay + 10% shift differential Potential bonus opportunities may be available, subject to eligibility requirements Comprehensive Insurance Coverage: Company-paid medical coverage Maximus Wellness Support: Employee Assistance Program (EAP), wellness resources, and employee discount programs Paid Time Off Package: Paid time off, sick leave, and 11 paid holidays Tuition Reimbursement: Support for ongoing education and development Future Planning: 401(k) with company match Work/Life Balance Support: Flexible schedules that meet your lifestyle Career Growth: A supportive environment with development and promotional opportunities Meaningful Work with Impact: No cold calls, sales, or collections involved! Eligibility requirements apply, ask your recruiter for more details Essential Duties and Responsibilities: Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). Calls are basic and routine. Uses computerized system for tracking, information gathering, and/or troubleshooting. Provides feedback when needed, provide input on call trends, processes, procedures, and training. May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules Utilize standard technology such as telephone, e-mail, and web browser to perform job duties Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller Refer calls as required to CSR Lead Maintain up-to-date knowledge of client regulations and policies Report problems that occur via the online system so they can be addressed by the appropriate parties Minimum Requirements High School diploma or equivalent with 6 months of customer service experience. Must be fluent in English and specified secondary language. Must be able to speak and read Spanish fluently Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Regular and predictable attendance is required Must participate and certify in internal CCO training to begin this role. Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role. May be required to work overtime and scheduled holidays. Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews-please contact People Operations at . Minimum Salary: $17.17 Maximum Salary: $17.17
Bilingual Licensed Healthcare Insurance Agent - Spanish-English - Remote USA Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Licensed Healthcare Insurance Agent - Spanish-English working remotely, you'll be a part of bringing humanity to business. Our TTEC Remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL,MT, or outside of the United States. Residents of Colorado, Louisiana, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing You'll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. As a Licensed Healthcare Insurance Agent, on a typical day, you'll Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needsBe providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow upRespond to customer inquiries with compassion and active listening and select the best solution in an efficient mannerIdentify additional needs customers may have and help them to upgrade products or servicesComplete the sale or renewal of a health plan that best suits the customer's needs - Sales conversions are expected. What You Bring to the Role Current Health insurance license in your state of residenceHigh speed internet (>25 mbps download and 10 mbps upload)Minimum six (6) months sales experienceIntegrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)Strong customer service orientation (empathy, compassion and listening skills)High school diploma or equivalentStrong computer navigation skills and experience, as this role is 100% remote What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAll license fees provided by TTEC as your employerContinuing education paid by TTECTTEC offers full-time regular positions. After July 15th, this position pays a guaranteed hourly rate of $24/hour with a performance-based bonus where most earn $26/hour and top performers $28/hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Job :_Customer Care Representative
07/21/2026
Full time
Bilingual Licensed Healthcare Insurance Agent - Spanish-English - Remote USA Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Licensed Healthcare Insurance Agent - Spanish-English working remotely, you'll be a part of bringing humanity to business. Our TTEC Remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, IL,MT, or outside of the United States. Residents of Colorado, Louisiana, Massachusetts, Maryland, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, D.C. will be considered only based on special business need. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing You'll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. As a Licensed Healthcare Insurance Agent, on a typical day, you'll Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needsBe providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow upRespond to customer inquiries with compassion and active listening and select the best solution in an efficient mannerIdentify additional needs customers may have and help them to upgrade products or servicesComplete the sale or renewal of a health plan that best suits the customer's needs - Sales conversions are expected. What You Bring to the Role Current Health insurance license in your state of residenceHigh speed internet (>25 mbps download and 10 mbps upload)Minimum six (6) months sales experienceIntegrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)Strong customer service orientation (empathy, compassion and listening skills)High school diploma or equivalentStrong computer navigation skills and experience, as this role is 100% remote What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAll license fees provided by TTEC as your employerContinuing education paid by TTECTTEC offers full-time regular positions. After July 15th, this position pays a guaranteed hourly rate of $24/hour with a performance-based bonus where most earn $26/hour and top performers $28/hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Job :_Customer Care Representative
GreenState Credit Union Bilingual Member Benefit Executive US-IA-Clive Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview This position is responsible for acquiring, expanding, and enriching member relationships, while providing service in an exceptional manner via web and phone communication channels. Primary representative for opening, interviewing, and counseling applicants for loan and deposit products. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. GreenState is proud to offer a Bilingual Pay Program for qualifying applicants. Spanish Speaking Preferred Hours: Monday-Friday 8:00am-5:30pmSaturday 8:30am-12:30pm This role reports in-office daily at our branch in Clive, IA or our Financial Center in North Liberty, IA. Pay range for this hourly position is $30.16 - $35.36/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision. Answers incoming telephone calls and assists members with their needs. Opens all types of share accounts. Opens all types for consumer loans via phone and incoming web applications. Educates members about their financial choices, by asking about and understanding their needs, and responding by recommending appropriate financial products and services. Provides consistent follow through. Interviews members and potential members for credit union products and makes appropriate recommendations to underwriters. Makes successful outbound sales calling to existing and potential members. Services all credit union products and services. Meets expected service levels for member wait time and accuracy. Services and promotes all credit union products and services. Keeps abreast of all Credit Union product and procedure changes. Possesses a thorough knowledge of all federal regulations and procedures concerning deposit and loan regulations. Performs any other duties as may be required to meet credit union objectives. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events on an annual basis. Qualifications JOB REQUIREMENTS/EXPECTATIONS: High school diploma or the equivalent (i.e. GED) and a minimum of at least two years of financial experience with knowledge of all GreenState accounts and products, or other related communication center and/or financial institution background. Sales ability and interpersonal skills to represent the Credit Union in a positive way during member contact. Accuracy in handling member transactions and inquiries. High energy and high sales aptitude with the ability to approach individuals and engage in a conversation to successfully win business. Ability to prioritize and work efficiently in a fast pace environment. Driven to meet department and individual sales goals. Ability to operate related telephone and computer systems. Must have excellent communication skills via phone and web channels. Must be bondable. Knowledge of consumer loan and deposit policies and procedures. Ability to develop and maintain effective working relationships with co-workers. Must be registered pursuant to requirements of the S.A.F.E. Act. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events. Reporting Relationship Reports to the Vice President/Member Assistance Center Manager. Supervisory Responsibilities This position is not responsible for the supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PIfeb57a08012e-0064
07/21/2026
Full time
GreenState Credit Union Bilingual Member Benefit Executive US-IA-Clive Job ID: # of Openings: 1 Category: Retail GreenState Credit Union Overview This position is responsible for acquiring, expanding, and enriching member relationships, while providing service in an exceptional manner via web and phone communication channels. Primary representative for opening, interviewing, and counseling applicants for loan and deposit products. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. GreenState is proud to offer a Bilingual Pay Program for qualifying applicants. Spanish Speaking Preferred Hours: Monday-Friday 8:00am-5:30pmSaturday 8:30am-12:30pm This role reports in-office daily at our branch in Clive, IA or our Financial Center in North Liberty, IA. Pay range for this hourly position is $30.16 - $35.36/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Adheres to the Credit Union's core values and Service Standards in carrying out GreenState's mission and vision. Answers incoming telephone calls and assists members with their needs. Opens all types of share accounts. Opens all types for consumer loans via phone and incoming web applications. Educates members about their financial choices, by asking about and understanding their needs, and responding by recommending appropriate financial products and services. Provides consistent follow through. Interviews members and potential members for credit union products and makes appropriate recommendations to underwriters. Makes successful outbound sales calling to existing and potential members. Services all credit union products and services. Meets expected service levels for member wait time and accuracy. Services and promotes all credit union products and services. Keeps abreast of all Credit Union product and procedure changes. Possesses a thorough knowledge of all federal regulations and procedures concerning deposit and loan regulations. Performs any other duties as may be required to meet credit union objectives. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events on an annual basis. Qualifications JOB REQUIREMENTS/EXPECTATIONS: High school diploma or the equivalent (i.e. GED) and a minimum of at least two years of financial experience with knowledge of all GreenState accounts and products, or other related communication center and/or financial institution background. Sales ability and interpersonal skills to represent the Credit Union in a positive way during member contact. Accuracy in handling member transactions and inquiries. High energy and high sales aptitude with the ability to approach individuals and engage in a conversation to successfully win business. Ability to prioritize and work efficiently in a fast pace environment. Driven to meet department and individual sales goals. Ability to operate related telephone and computer systems. Must have excellent communication skills via phone and web channels. Must be bondable. Knowledge of consumer loan and deposit policies and procedures. Ability to develop and maintain effective working relationships with co-workers. Must be registered pursuant to requirements of the S.A.F.E. Act. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Plays a vital role in enriching the community by participating in community service organizations and/or credit union sponsored events. Reporting Relationship Reports to the Vice President/Member Assistance Center Manager. Supervisory Responsibilities This position is not responsible for the supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PIfeb57a08012e-0064
