79 jobs found

Job Description Job Description The Assistant Front Office Manager supports the daily operation of the Wilson Lodge Front Desk and Guest Services team. This role assists with supervising Front Desk Hosts, maintaining service standards, supporting guest recovery, monitoring arrivals and departures, and ensuring a smooth, welcoming experience for every guest. This position requires strong hospitality, leadership, attention to detail, problem-solving skills, and the ability to coach Hosts while also working hands-on at the desk during peak business periods. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Provide warm, professional, and gracious service to all guests, Hosts, and internal departments. Support the check-in and check-out process to ensure accuracy, efficiency, and a positive guest experience. Monitor daily arrivals, departures, room readiness, special requests, VIPs, groups, and guest recovery needs. Assist with guest concerns, service recovery, billing questions, room moves, and follow-up communication. Ensure all guest information is accurately collected and verified at check-in, including valid photo ID, payment authorization, address, and contact information. Promote direct booking, resort amenities, packages, dining outlets, and Oglebay activities. Assist the Front Office Manager in supervising, coaching, and mentoring Front Desk Hosts. Help train new Hosts on front desk standards, guest service expectations, PMS procedures, phone etiquette, and resort knowledge. Provide shift leadership during assigned hours and ensure the desk is properly covered and organized. Support daily pre-shift communication with updates on occupancy, groups, events, guest issues, and operational priorities. Help maintain a positive, professional, and team-focused work environment. Review front desk transactions, room postings, adjustments, packages, deposits, and billing concerns for accuracy. Assist with shift reports, room status reviews, guest issue logs, MOD communication, and follow-up documentation. Partner with Housekeeping, Maintenance, Reservations, Revenue Management, Bell Services, Security, and Catering/Conference Services as needed. Support proper handling of guest keys, cash banks, credit card authorizations, room assignments, and confidential guest information. Help identify operational gaps and recommend process improvements. Standards and Accountability Ensure Front Desk Hosts follow Wilson Lodge and Oglebay service standards, appearance standards, and operational policies. Maintain a clean, professional, and guest-ready front desk area. Reinforce front desk expectations, including professional conduct, no personal cell phone use while serving guests, and full guest engagement. Support safety, emergency, and security procedures, including accurate in-house guest information. This is an hourly position with a flexible schedule based on business needs. Evening, weekend, and holiday availability is required. Complete appropriate trainings listed on the human resources Training Matrix Adhere to Wheeling Park Commission's safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees QUALIFICATIONS Prior hotel front desk, guest services, or hospitality supervisory experience preferred. Strong guest service, communication, and problem-solving skills. Ability to lead by example and remain calm during high-volume periods. Experience with hotel property management systems preferred. Ability to work a flexible schedule, including evenings, weekends, holidays, and peak resort periods. Strong attention to detail with cash handling, billing, reservations, and guest information. Must be dependable, professional, and able to maintain confidentiality. SUPERVISORY RESPONSIBILITIES Manages a total of 15-20 employees for the Front Desk, and Guest Services areas. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; or two to four years related experience and/or training; or equivalent combination of education and experience.

Job Description Job Description At Lodgco, we believe that hospitality success is driven by unwavering dedication, a vibrant workplace culture, and impactful narratives. We believe in investing in our team's development to deliver a superior customer experience and achieve success together. For three decades, Lodgco Hospitality has set the standard for hospitality success. We are committed to revenue growth and maximizing the value of the assets we manage while fostering a supportive environment for our employees. Join us in elevating hotel operations and maximizing profitability. Lead the Welcome Experience at One of Grand Rapids' Most Vibrant Hotels! Canopy by Hilton Grand Rapids Downtown is looking for a dynamic, guest focused Front Office Manager to lead our Front Desk and Valet teams. If you're energized by creating memorable guest experiences, building strong teams, and keeping operations running smoothly, this is the position for you. At Canopy, we're all about delivering a locally inspired, elevated stay - and you'll be at the heart of it. Please Note: Evening and weekend availability is required for this role. JOB SUMMARY: The Front Office Manager is pivotal in overseeing daily operations of both the hotel valet and front desk, while guiding the front office team to success. Their primary responsibilities include ensuring guest satisfaction at its highest level, managing vehicle operations with efficiency, and effectively leading and motivating team members. Additionally, they are responsible for maintaining the training and development of the departments and upholding strict adherence to brand standards. ESSENTIAL JOB FUNCTIONS: Oversee all operations and personnel within the hotel's Valet and Front office department, ensuring the safe and efficient handling, parking, and retrieval of guest vehicles. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Oversee and direct valet/Front Office staff activities, including interviewing candidates, training, coaching employees, fostering teamwork and morale, as well as assigning and delegating tasks. Create and manage employee schedules to ensure adequate staffing at all times. Understands employee positions well enough to perform duties in employees' absence. Provides services that are above and beyond for guest satisfaction and retention. Assists in the review of comment cards and guest satisfaction results Conduct departmental meetings to keep the team informed about all operational processes and procedures. Develop and enforce safety protocols to protect guests, staff, and vehicles. Ensure clean and orderly arrival experience. Manage the financial performance of the valet and front office department, focusing on revenue growth, expense control, and customer satisfaction. Ensure compliance with OSHA standards to maintain a safe working environment. Be knowledgeable about hotel emergency procedures and respond appropriately. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Strong leadership and teamwork abilities Excellent communication, both verbal and written Guest-focused with strong time management and problem-solving skills Self-motivated, well organized, and goal-oriented Capable of adapting to a flexible schedule that aligns with business requirements and the hotel's occupancy levels REQUIRED/PREFERRED EDUCATION AND EXPERIENCE At least two years of experience in a related hospitality management role Knowledge of Michigan driving laws and vehicle usage (manual and automatic transmissions) Previous experience working in fast-paced environments with high customer expectations Degree in hospitality or related field of study, preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS Valid driver's license and safe driving record - satisfactory criminal background screening required BENEFITS WE OFFER Career development & training Day-1 benefits (medical, dental, vision) Paid time off Team member discounts 401(k) with company match Incentive potential And more! SUPERVISORY RESPONSBILITY This position oversees the hotel valet and front desk teams. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law. NOTICE OF E-VERIFY PARTICIPATION Lodgco Hospitality participates in E-Verify to confirm the identity and employment authorization of individuals hired to work in the United States. Before submitting this application, please review the following documents: E-Verify Notice of Participation Right to Work By continuing with this application, you acknowledge that you have been informed of our participation in E Verify and have had the opportunity to review these notices.

Job Description Job Description The Historic Warwick Melrose is seeking an energetic individual that is goal oriented, has great attention to detail and excels in guest service. Come join a team that is ready to learn and follow in the direction of excellence. POSITION PURPOSE Oversee the daily operations of the front office. Ensure that front desk and communications meet hotel standards for maximum guest satisfaction. Act as the main contact for guests and other hotel departments in the absence of the Director of Front Office. ESSENTIAL FUNCTIONS Ensure efficient guest registration, check out and telephone service. Observe front desk agents and ensure that established procedures are completed in accordance with policy and procedure, i.e., proper public relations techniques are utilized, guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly. Observe front desk and ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, calls are answered on a timely basis and the proper greetings are used, messages and faxes are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner, and ensure follow through. Direct and train front desk staff and operators. Assist in new-hire and on-going training. Direct and assist front desk staff and telecommunications in organizing breaks, ensuring that all work is completed efficiently and according to schedule. Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager. Ensure all necessary reports and forms are completed daily. Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist Guest Relations/Receivables as necessary. Assist in the selection, training, and development of the personal Any other duties as assigned by the Rooms Division Manager. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Extensive knowledge of the hotel, its services and facilities. Must have excellent customer relations skills and leadership capability. Must be detail oriented with outstanding organizational and communication skills. Must possess basic computational ability. Must possess basic computer skills. Must have excellent leadership capability and customer relations skills.

Job Description Job Description NextGen Security LLC Job Summary Company NextGen Security, LLC Location Dallas, TX Industries Security Integration Job Type Full Time Employee Years of Experience No Experience Required Career Level Entry Level Exemption Exempt Office Manager What we're looking for: We are seeking an energetic, enthusiastic Office Manager to join our fast-growing and dynamic team. What you'll be doing: This position will have multiple roles ranging from: maintaining the office, owning timesheet processes, new hire onboarding, ordering office supplies, and support for the various departments within the Houston office. This person should be in the office Monday-Friday, 8:30 AM - 5 PM. With Human Resources / Upper Management: Order all needed office supplies Distribute mail Answer incoming phone calls and the front door Own onboarding process for new employees in West division, including account creation and general organization of first day new hire materials including vehicles, credit cards, laptops, etc. Turn down accounts as needed for terminations Act as back-up for receiving packing slips in ERP platform Oversee training process including follow-up on renewals, completing registrations, and maintaining training database Manage drug testing, alcohol testing and background check requirements for local resources based on customer requirements Reconcile office credit card in expense software on a monthly basis Act as administrative assistant for President of West division as needed Order catering and manage in-office events as needed, in conjunction with Sales and Marketing Coordinator Place orders for clothing with clothing vendor, manage clothing store with counterparts in various offices With Project Managers: Assist in booking travel arrangements for employees as needed Timesheet reconciliation, review, and troubleshooting, abiding by payroll requirements and analyzing for job costing needs Fixing all job-related timesheet issues, following up with Technicians and Project Managers Send timesheet reports to upper management on a weekly basis What you bring to the table: Must be able to communicate effectively and professionally in both written and verbal manner to customers and to those within the company. Must possess a positive attitude and be willing to interact with customer, co-workers and other personnel at all times. Ability to manage multiple projects at a time while paying strict attention to detail. Commitment to integrity and to the Company Standards and Procedures. BA/BS degree or equivalent. What we bring to the table: An awesome, collaborative culture Compensation based upon background and experience Full benefits package Vacation Cellphone Allowance We are an equal opportunity employer and drug- free workplace. Pre-employment drug screens and background checks will be conducted. Employees are subject to appropriate routine drug screens, based on job classification. Application Process Please submit your resume, references and your requested salary range when applying for this position to . More About Us NextGen Security is an electronic security systems integrator that offers commercial and industrial companies best in class industry knowledge, engineering design, implementation, management and on-going maintenance services. Our company accomplishes this by hiring only the most experienced and best-qualified talent the security industry has to offer. Management team and staff members have 10-25 years of commercial and industrial security industry expertise with single site, multi-facility, plant-wide, campus-wide, regional, national and international security projects. If that wasn't convincing enough, check out what our employees say about working at NextGen: Notice To Employment / Recruitment Agents Employment / Recruitment agents may only submit candidates for vacancies only if they have written authorization to do so from NextGen Security's HR department. Any agency candidate submission may only be submitted to positions opened to the agency through openings available via NextGen Security's website. NextGen Security will only pay a fee for candidates submitted or presented where there is a contract communication in place between the Employment / Recruitment agents and NextGen Security, and only if the candidate is submitted via approval from NextGen Security's HR department. Candidates submitted or presented by Employment / Recruitment Agents without a full approval from NextGen Security's HR department shall not be deemed to form part of any Engagement for which the Agency may claim remuneration.

Job Description Job Description About Us: SF Vet Hospital is a fast-growing veterinary Hospital dedicated to providing high-quality medical care and exceptional client service. We are seeking a highly organized and proactive Office Manager to oversee daily operations and support our clinical and administrative teams. Position Overview: The Office Manager will be responsible for managing the day-to-day administrative operations of the hospital, ensuring efficiency, compliance, and an excellent client experience. This role requires strong leadership, communication, and organizational skills, as well as the ability to multitask in a fast-paced veterinary environment. Key Responsibilities: Oversee daily office operations and ensure smooth workflow across all departments. Manage front desk staff, including scheduling, training, and performance oversight. Coordinate staff schedules to ensure proper coverage and operational efficiency. Handle client relations, including resolving concerns and maintaining high satisfaction levels. Monitor and manage inventory, supplies, and vendor relationships. Assist with HR functions, including onboarding, employee records, and compliance. Support payroll coordination and timekeeping accuracy. Maintain compliance with local, state, and veterinary industry regulations. Collaborate with veterinarians and leadership to improve processes and efficiency. Oversee billing, invoicing, and financial reporting support. Ensure proper use of practice management software and office systems. Qualifications: Minimum 1-2 years of experience in office management, preferably in a veterinary or healthcare setting. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in Microsoft Office and veterinary practice management software (e.g., AVImark, ezyVet, or similar). Ability to multitask and work in a fast-paced environment. Strong problem-solving and organizational skills. Knowledge of HR, payroll, and basic accounting practices is a plus. Preferred Qualifications: Experience in a veterinary hospital or medical office. Familiarity with California labor laws and compliance requirements. Bilingual is a plus. Compensation & Benefits: Competitive salary based on experience. Health insurance options. Paid time off (PTO). Employee pet care discounts. Opportunities for professional growth and development. How to Apply: Please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for SF Vet Hospital.

Job Description Job Description Hotel Emma is seeking passionate, service driven candidates for the position of Assistant Front of Office Manager. Purpose of the Position: To supervise the Front Desk, Bell staff, Valet and Loss Prevention teams while ensuring guest satisfaction, financial success and positive team member relations. Primary Responsibilities: Duties are as follows but not limited to: Uphold and adhere to the Hotel Emma Core Values/ Behaviors, Purpose of Being and Service Promises. Proactively welcome all guests with a smile and genuine care for their Hotel Emma experience. Communicate all pertinent information to the Director of Front Office. Assist with payroll for departments under scope of responsibility. Assist with schedules for departments under scope of responsibility. Participate in and/or direct key meetings relative to daily operations. Oversee training processes relative to new staff orientation/onboarding. Implement and monitor systems related to guest and departmental communication. Communicates with other hotel departments on a daily basis regarding operational details and issues that may need to be attended to. Reports to work for scheduled shift, on time and in uniform in accordance with company policy. Knows and complies with all company policies and procedures pertaining to this position and its duties. Takes the initiative to greet guests and fellow Associates in a friendly and warm manner. Solicit guest and Associate feedback as necessary, and follow up on any issues or concerns in a timely manner. Performs other related duties as required. Job Requirements: Position requires effective communication with guests and co-workers. Must be available to work a minimum of two Overnight Manager on Duty shifts per week. These shifts involve overseeing operations during late-night hours and ensuring the safety and efficiency of the facility. Ability to present and conduct oneself professionally and emulates the Hotel Emma Culture. 3-5 years related experience. Technical experience, to include property management system knowledge and Microsoft Office experience. Flexible schedule required, to include AM/PM, weekends and holidays.

Job Description Job Description About Company: Join Trailborn, the Official Hotel of the Great Outdoors , as we reimagine modern hospitality in America's most iconic destinations-where design meets discovery, and every stay inspires connection, adventure, and memories worth sharing. We believe that life should be an adventure-and so is the work we do. We help guests rediscover America's beauty; reconnect with loved ones, themselves, and nature; and guide their stay to experience the outdoors on their terms. Join us to inspire moments of awe, connection, and exploration every day. Position Summary The Front Office Manager oversees all front desk operations to ensure exceptional guest service, efficient daily operations, and alignment with company standards and core values. This role leads the front office team, manages guest experiences from arrival to departure, and works collaboratively with all resort departments to create memorable stays for guests. This position is also responsible for ensuring compliance with Marriott Bonvoy standards, loyalty recognition, and guest engagement initiatives. Essential Duties and ResponsibilitiesGuest Experience Deliver exceptional guest service and ensure a welcoming, professional environment at all times. Recognize and engage Marriott Bonvoy members according to tier status and brand standards. Ensure elite member benefits, welcome amenities, upgrades, and service recovery procedures are executed properly. Resolve guest concerns, complaints, and special requests promptly and effectively. Monitor guest satisfaction scores, online reviews, and guest feedback platforms to implement continuous improvements. Ensure VIP arrivals, group arrivals, and special accommodations are properly coordinated. Operations Management Oversee daily front office operations including front desk, PBX, concierge, bell services, and guest services as applicable. Ensure accurate room assignments, rate management, and billing procedures. Maintain knowledge of occupancy, availability, and daily resort activities. Ensure compliance with Marriott Bonvoy brand standards, audit requirements, and loyalty program procedures. Conduct daily stand-up meetings and communicate operational updates to the team. Ensure compliance with company policies, safety standards, and service expectations. Leadership & Team Development Recruit, hire, train, coach, and develop front office team members. Train team members on guest engagement, upselling techniques, and Marriott Bonvoy enrollment goals. Create employee schedules based on business demands and labor budgets. Conduct performance evaluations and provide ongoing feedback and recognition. Foster a positive, collaborative, and accountable team culture. Support employee engagement and reinforce company core values. Financial Responsibilities Monitor labor costs and departmental expenses. Assist with budgeting, forecasting, and payroll review. Ensure accurate cash handling, audits, and financial reporting procedures. Maximize revenue opportunities through room upselling, late check-outs, and loyalty enrollments. Collaboration Partner closely with housekeeping, engineering, food & beverage, and reservations teams to ensure seamless guest experiences. Communicate operational needs and guest expectations across departments. Participate in manager-on-duty coverage as assigned. Qualifications Minimum 3-5 years of hospitality front office experience, preferably in a resort or hotel environment. Minimum 1-2 years of supervisory or management experience. Experience working with Marriott Bonvoy standards and guest recognition programs preferred. Strong leadership, communication, and conflict-resolution skills. Experience with hotel property management systems (PMS) preferred. Ability to work flexible schedules including evenings, weekends, and holidays. Strong organizational skills and attention to detail. Ability to multitask and thrive in a fast-paced hospitality environment. Preferred Qualifications Luxury, lifestyle, or resort experience preferred. Experience with Opera PMS systems. Knowledge of revenue management and guest satisfaction platforms. Physical Requirements Ability to stand and walk for extended periods. Ability to lift up to 25 pounds occasionally. Ability to work indoors and outdoors in varying weather conditions as needed. Core Competencies Leadership Guest Service Excellence Brand Standards Compliance Communication Problem Solving Team Collaboration Accountability Professionalism Adaptability Work Environment This position operates in a fast-paced hospitality environment requiring regular interaction with guests, team members, and leadership. Evening, weekend, and holiday availability is required based on operational needs.

Job Description Job Description JOB OVERVIEW The Assistant Front Office Manager supports in overseeing the daily operations of the Front Office Department. This role is responsible for ensuring exceptional guest service, operational efficiency, team development, and compliance with hotel standards. Primary oversight includes Front Desk and PBX operations, while providing leadership and support to Bell Services, Concierge, Valet/Parking, and other guest service areas as needed. Such a position serves as a departmental leader, acting on behalf of Front Office leadership when required and ensuring a seamless guest experience throughout all stages of the stay. WHAT WE OFFER Pay rate: $70,304 annually Medical, dental, vision insurance 401(k) with company matching Complimentary Employee Meals Exclusive worldwide Hilton employee travel discount program and more DUTIES AND RESPONSIBILITIES Oversee daily Front Desk and PBX operations to ensure efficient and hospitable service Ensure accurate handling of reservations, check-ins, check-outs, billing, and payment transactions Resolve guest concerns and service recovery situations promptly and professionally Maintain high levels of guest satisfaction and support departmental service goals and quality standards Monitor guest feedback, satisfaction scores, and online reviews, implementing corrective actions as needed Serve as Manager on Duty (MOD) when assigned Supervise, coach, and support Front Office team members in their daily responsibilities Assist with recruitment, onboarding, training, scheduling, and performance management Conduct daily shift meetings and ensure adherence to departmental policies and procedures Support employee engagement, accountability, and professional development Assist with performance evaluations and disciplinary processes in accordance with company policies Ensure completion of required reports, logs, audits, and departmental documentation Monitor labor costs, overtime, attendance, meal compliance, and productivity standards Assist with departmental budgeting, expense control, and inventory management Maintain compliance with cash handling, credit card security, and financial procedures Partner with Housekeeping, F&B, Engineering, Reservations, Revenue Management, Sales, and other departments to ensure operational success Ensure compliance with hotel, brand, QA, AAA, safety, and sustainability standards Assist with emergency preparedness, security procedures, and risk management initiatives Represent the Front Office Department in the absence of the senior management QUALIFICATIONS AND REQUIREMENTS Education & Experience High school diploma or equivalent required; associate's or bachelor's degree in Hospitality Management, Business Administration, or related field preferred Minimum 2 years of Front Office supervisory experience in a full-service hotel environment required. Previous experience with hotel property management systems (PMS) and guest service operations required Required Skills/Abilities Strong leadership, communication, and interpersonal skills Demonstrated ability to manage multiple priorities in a fast-paced environment Sound judgment, problem-solving, and conflict resolution abilities Proficiency in hotel systems and Microsoft Office applications Ability to foster effective working relationships across departments Schedule The work schedule is based on the demands of the business you must be available days, nights, weekends, and/or holiday availability are required. Physical, Mental and Environmental & Technical Demands Fast-paced environment, multiple tasks to be handled under time constraint. Must be able to bend, crouch, kneel, and twist in the work area. The role involves frequent standing, walking, bending, kneeling, climbing, lifting, pushing, and pulling objects weighing up to 250lbs. often for extended periods. Must be able to maneuver around property. Must be able to sit for prolonged periods of time. Must be able to operate a computer, telephone, and copier. Must have manual dexterity to operate all office equipment. May include exposure to high levels of ambient noise for prolonged periods, and the employee must be able to perform essential job functions effectively in such conditions. Grooming All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained as part of the orientation process. STANDARD SPECIFICATIONS Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as (per the Fair Labor Standards Act). Sun Hill is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, citizenship status, protected veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Job Description Job Description Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If you see yourself as a future Office Manager with Heritage Cooperative, apply TODAY at ! ESSENTIAL JOB FUNCTIONS Serve as a positive representation of Heritage Cooperative's Core Values Proactively manage daily office functions, anticipate needs, and help keep operations running smoothly Provide Superior Customer Service Highest Standards of Integrity and Trust Continuous Improvement Being a good partner Maintain office supplies, inventory, and shared spaces to support an organized and efficient workplace Manage front office operations by welcoming visitors, answering inquiries, and providing a professional first point of contact Coordinate office onboarding support for new employees, including welcoming them to the office and ensuring needed workspace, supplies, access, and information are ready Serve as the primary liaison for building facilities needs, maintenance requests, and office-related issues Coordinate meeting logistics, including room setup, technology access, conference lines, Wi-Fi, and post-meeting cleanup Partner with the Executive Assistant to the President/CEO to support meetings, office priorities, and administrative projects Other duties as assigned REQUIRED QUALIFICATIONS Excellent Communication and Interpersonal Abilities Demonstrate initiative, motivation, attention to detail, and a team-oriented approach while proactively seeing the bigger picture High degree of accuracy and attention to detail Comfortable multi-tasking and prioritizing tasks without guidance Outstanding Organizational and Time-Management Skills Proficiency in Excel, Word, Teams, and PowerPoint, including records management Comfortable using technology and willing to learn new systems Proficient in utilizing standard office equipment Ability to maintain confidentiality and handle sensitive information with discretion PHYSICAL DEMANDS Frequently required to stand and/or walk for extended periods of time Frequently required to sit for extended periods of time ENVIRONMENTAL FACTORS Willingness to work extended hours when needed WHY HERITAGE? Competitive Pay 401k match after 6 months Medical, Dental, and Vision Benefits Company paid Life/AD&D, Short-Term and Long-Term Disability Farm Bureau Membership Paid Holidays, Sick, and Vacation Time If you see yourself as a future Office Manager with Heritage Cooperative, apply TODAY at ! DISCLAIMER The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Heritage Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Heritage Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Heritage Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Heritage Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Heritage Cooperative's employees to perform their job duties may result in discipline up to and including termination.

Job Description Job Description Office Manager / Staff Officer 3 TULK is a leading boutique consulting firm providing technology and management consulting services to the US Federal Government. Our expert team assists Defense and National Security clients in acquiring, designing, managing, and developing advanced technology systems and business practices to advance their missions. We offer tailored benefits, including medical, dental, and vision insurance, long and short-term disability, flexible work schedules, cash bonuses, access to technology, tuition reimbursement, 401k, and more. We are looking for applicants with a broad range of skills and interests to join our team. At TULK , we carefully match our employees with assignments that best fit their unique skill sets and career goals. If you're interested in the position below, we encourage you to apply and take the next step in your career with TULK . About the Work Business Office (SXZ) The Source Business Office leads and executes timely and effective business operations across the Source Operations enterprise by providing a consistent level of quality and timely support to group office and senior leadership. SXZ's functions include the following: Optimizes resource utilization by evaluating, prioritizing, and directing resource decisions; Serves as the principle governance and oversight of front office executive staff support, the office secretariat, and internal governance activities within the group; Provides compelling strategic corporate messaging to the group's workforce, mission partners, and stakeholders; Manages the group's tasking and suspense process, workspace seating and IT requirements; Advises senior management on control of the group's resources through effective program planning and financial execution. Support the Government through strategic communications, collaborative engagement and secretariat responsibilities. Actively engage with the community members and partners as directed by the Government. Support preparation of read-ahead material. Develop, prepare and edit minutes, reports, communications products, presentations, talking points and other communications products, as required, which integrate a common functional management message. Your Duties Perform tracking and management of internal and external taskers. Perform tracking and management of internal and external award taskers Generate and update spreadsheets/SharePoint, track deliverables; ensure all appropriate forms adhere to NGA/S guidance and policy. Review award submissions and narratives for clarity; ensure proper format; track submission in an existing database; acquire Source leadership approval for all honorary award submissions. Monitor and track overall award program, to include monetary and time off award, efforts and ensure compliance with policy and guidance. Required Skills and Experience Top Secret SCI (TS/SCI) Security Clearance US Citizenship Bachelors degree and 7 - 10 years of relevant experience. Advanced degree can substitute for some experience Demonstrated experience in leveraging a range of data sources for an understanding of the various awards programs. Demonstrated experience with performing research, contributing to the preparation of analytical/technical reports, publications, graphics, and maintaining hard/soft copy files. Demonstrated experience with creating and maintaining databases, summary data, spreadsheets, and graphic documents. Demonstrated experience with building complex formulas within Excel to extract data from large spreadsheets. Demonstrated experience with verbal and written communication and coordination skills to effectively work with individuals at all levels. Demonstrated experience utilizing standard business application software for presentations, word processing, and especially spreadsheets to be able to inter-relate and effectively present data metrics.

Job Description Job Description We are growing! Come join our team as a Front Office Manager! Solon, OH Full-time NEO Dental Implants & Oral Surgery Role and Responsibilities The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure best possible patient experience. Oversees the daily work activities of the front office and patient flow. Responsible for hiring, onboarding, and coordinating training schedule for new front office team members. Assists with discipline of team members in accordance with company policy. Provides annual reviews for front office team members. Creates front office team member schedules. Maintains office equipment including cleaning, maintenance, and repairs. Provides clerical support when needed to assist front office team. Maintains proper inventory of office supplies. Maintains the highest standard of professionalism and customer service. Performs other related duties as assigned. Education and Experience High school diploma or equivalent required. College education preferred. Two years of administrative and clerical experience required. Medical or dental experience required. Skills and Abilities Basic office skills such as typing and filing. Proficient with Microsoft Office Suite or related software. Extensive knowledge of office management procedures. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to quickly find solutions that enhance the patient experience. Ability to work cross functionally with other team members. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Short Term and Long Term Disability Plan

Job Description Job Description Health Center Office Manager Location: Tampa, Florida Organization: Tampa Family Health Centers (TFHC) About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than a service-it's our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Our team thrives on innovation, compassion, and positive change. Joining TFHC means becoming part of a mission-driven organization where leaders play a critical role in supporting patient care, staff success, and operational excellence. Position Summary We are seeking an Office Manager to oversee the day-to-day operations of a health center location. This role is responsible for ensuring smooth clinic operations, effective staff supervision, efficient patient flow, and compliance with all organizational, regulatory, and accreditation standards. The Office Manager works closely with clinical and administrative leadership to support high-quality care and patient satisfaction. Essential Responsibilities Manage daily operations of the health center and oversee provider schedules Provide direct supervision to administrative staff, including scheduling, PTO approval, payroll accuracy, onboarding, and ongoing training Ensure compliance with TFHC policies, HRSA, state, federal, and accreditation requirements Oversee front office registration, check-in/check-out, and patient flow Address employee performance management and personnel processes Serve as a liaison between administrative staff, nursing, and medical records Monitor inventory, supplies, and equipment maintenance Ensure cash handling procedures are followed and balanced daily Run, review, and sign required operational and financial reports timely Handle patient questions, concerns, and complaints professionally Maintain a clean, safe, and professional clinic environment Support quality improvement initiatives and chart audits as needed Promote TFHC's Mission, Vision, and Values and foster a collaborative team culture Perform other duties as assigned Qualifications Bachelor's degree in Business or related field required Minimum of 5 years of office management experience Minimum of 1 year of supervisory experience Skills & Abilities Ability to navigate and document in an Electronic Health Record (EHR) Proficiency with Microsoft Word, Outlook, Excel, and PowerPoint Strong written and verbal communication skills Ability to analyze and resolve billing, claims, and operational issues Ability to manage multiple priorities in a fast-paced healthcare environment Strong understanding of healthcare operations, compliance, and regulations Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth (for all eligible employees), including: Medical, Dental, and Vision Insurance Life and Disability Insurance Generous PTO and 7 paid company holidays 401(k) program with employer contribution after one year Employee discount program for tickets, travel, and entertainment Why Join TFHC? As an Office Manager at TFHC, you'll play a key leadership role in ensuring operational excellence while supporting a mission that makes a meaningful difference in the community. Join Us If you're an experienced healthcare operations professional looking to lead with purpose, we encourage you to apply and join Tampa Family Health Centers. Monday- Friday 8:00 AM- 5:00 PM

Job Description Job Description GreenSheen Paint Sumner WA Office Manager -Temporary About the Job Office Requirements: Front office/warehouse sales and reception of product. Daily documentation and reporting of product received and sold, Data entry. Receives in and sales of incoming/outgoing product. Customer Invoicing. Maintain clean office, showroom and restrooms. Order office/warehouse supplies. Weekly physical inventory of retail product / order entry of product. Stocking office showroom. Microsoft office, Excel, Quickbooks, Google Docs knowledge. Available 7:30-4:00 PM Monday- Friday. OT as needed. Other Office duties as assigned by Management. WAREHOUSE ASSISTANCE AS NEEDED: Loading/unloading customer vehicleS. Lift up to 65lbs. Ability to distinguish all color shades of paint. Other Warehouse duties as assigned by Management. MUST work well with others in a fast paced thru put monitored environment. Good attitude and work ethic a must! Compensation to include: Competitive wages based on experience with potential performance incentive. If you are attentive to detail, are physically fit, safety oriented and meet the requirements, apply online with work history/resume to: GreenSheen is an equal-opportunity employer and a drug-free workplace. All new employees must pass a background check before their first day of work and are subject to random drug screens throughout their employment.

Job Description Job Description Position Summary: The Dental Office Manager is responsible for overseeing the daily operations of dental practices, ensuring efficiency, team performance, and an exceptional patient experience. This role provides leadership to both administrative and clinical support teams while maintaining high standards in operations, compliance, and patient care. This position also supports the broader organization by assisting with training and coverage at other locations as needed. Compensation & Classification: Pay Range: $26-$30/hour (based on experience) Classification: Non-Exempt Schedule: Full-time Workdays: Monday-Friday, some Saturdays (additional based on need) Overtime: Paid in accordance with California law (if non-exempt) Benefits: Eligible for Medical/Dental/Vision, 401k, PTO/Sick time Location: Placentia, Garden Grove, Tustin, Cerritos, Lake Forest, Long Beach, Costa Mesa Key Responsibilities: Operations Management: Oversee daily operations of the assigned office. Ensure efficient scheduling, patient flow, and provider productivity. Be accountable for key performance indicators (KPIs) including production, collections, case acceptance, and team and patient metrics. Team Leadership: Lead, train, and develop front and back office team members. Foster a positive, accountable, team-oriented, and professional work environment. Conduct performance evaluations and implement improvement plans when necessary. Patient Experience: Ensure the highest level of customer service and patient satisfaction. Proactively address and resolve escalated patient concerns in a timely and professional manner. Financial & Administrative Oversight: Oversee billing, insurance processes, and accounts receivable. Ensure accuracy in documentation and financial reporting. Support achievement of office financial goals. Compliance: Maintain compliance with HIPAA, OSHA, and California labor laws. Ensure adherence to company policies, procedures, and regulatory requirements. Additional Coverage & Training Support: Provide coverage at other office locations as needed. Assist with onboarding and training of new and existing team members across locations. Support the implementation of company-wide systems, processes, and best practices. Travel Requirements (California-Compliant): Primary work location will be assigned based on business needs. Occasional travel to other company locations may be required for training and operational support. Travel between work locations during the workday will be reimbursed in accordance with California Labor Code 2802 and company policy. Reliable transportation and valid driver's license required. Qualifications: Minimum 2-3 years of dental office management experience. Strong understanding of dental operations, scheduling, and insurance workflows. Proven leadership and team management skills. Experience with dental software (e.g., Open Dental) preferred. Strong organizational, problem-solving, positive attitude, and communication skills. Work Environment & Physical Requirements: Fast-paced dental office setting. Combination of administrative and active floor management. Ability to stand, walk, and move throughout the office for extended periods. This position is at-will and may be terminated at any time, with or without cause or notice, in accordance with California law. The Company provides all legally required meal and rest breaks. Equal Opportunity Employer; all qualified applicants will receive consideration without regard to protected characteristics.

Job Description Job Description Assistant Clinical Office Manager This position supports the Whole Family Health Center (WFHC) under the direction of the Clinical Office Manager (COM) by supervising staff and maintaining operations, policies, procedures, and systems. This person must be able to multi-task and function in a fast-paced environment and contribute to a positive environment through teamwork and collaboration. The person holding this position assists in keeping the office running efficiently through team engagement: motivating the clinical team to perform high-quality patient care, administrative duties, and smooth operation of supportive clinical functions. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. This is a position of trust. Communication Good oral and written communication skills are required for this position. Information must be exchanged using tact and persuasion appropriately; the ability to influence and contribute to a positive environment. Bilingual English Spanish, or Creole, preferred but not required. Key Responsibilities Ensures excellent quality, timeliness, and patient experience throughout all patient interactions. Knowledgeable about WFHC provider specialties, FQHC regulations, and services available to all patients as resources including but not limited to sliding fee scale eligibility, social service programs, and Pharmacy services. Responsible for the day-to-day operation as directed by the COM of a multi-specialty medical clinic, including planning and coordinating the work assignments of clinical staff and collaborating as necessary with managers supervising non-clinical staff (i.e., front desk, Pharmacy, social services.) Demonstrates and guides employee compliance with policies and procedures promoting patient care with high levels of organizational efficiency, communication, and safety. Prioritizes patient experience in finding alternate solutions for unexpected occurrences in provider availability (i.e., finding coverage from another provider, moving patients to another provider schedule, etc.) Supports recruitment, hiring, and coordinating the training of new staff members to meet or exceed job requirements. Provides input into the design and implementation of strategies to help the clinic meet its organizational goals. Backs up COM in management of HRIS portal to review staff requests for time off, and approval of payroll in accordance with company policy. Supports COM with employee annual and 90-day reviews, providing constructive feedback on performance to help them meet professional goals. Demonstrate knowledge of clinic budget to include assisting with overseeing medical and office supply inventory. Creates and sends purchase orders for approval and processing in accordance with company policy. Ensures medical equipment is calibrated and inspected in accordance with manufacturer recommendations. Ensures completion of required annual training (i.e., HIPAA, TB, Bloodborne pathogen, etc.) Demonstrates critical thinking and organizational skills, leadership, and appropriate role modeling for office staff. Promotes and reinforces documentation requirements supporting UDS measurement capture and HEDIS quality initiatives. Ensures cross-training of team members to support clinical and quality goals. Performs other duties and responsibilities as assigned. May occasionally need to travel from one clinic to another for coverage. Licenses & Certifications Active Florida unrestricted LPN or RN license Proof of Certified Nursing Assistant certification or current certification as a Certified or Registered Medical Assistant Qualifications High School Diploma or GED required 3-5 years in a progressive medical office environment Annual updates for continuing education to maintain licensure or certification as required by the State of Florida. Must be cross-trained in electronic medical records and Microsoft Outlook. Current BLS certification Physical Requirements Level 2 background clearance required Proof of immunizations for (1) Tdap, (2) MMR's, HEP B vaccination, and either a history of chickenpox (varicella) or documentation of the varicella vaccine, a PPD Test is done once upon hire WFHC reserves the right to change or modify the job description, including but not limited to Major Responsibilities, Education, Certification, and Physical Requirements. WFHC is an EOE.

Job Description Job Description We are hiring a Front Office Manager, come join our team Lenoir City, TN Full-time Southeast Oral Surgery & Implant Center Role and Responsibilities The Front Office Manager oversees the general administrative functions and activities of the front office and partners with the clinical team to ensure best possible patient experience. Oversees the daily work activities of the front office and patient flow. Responsible for hiring, onboarding, and coordinating training schedule for new front office team members. Assists with discipline of team members in accordance with company policy. Provides annual reviews for front office team members. Creates front office team member schedules. Maintains office equipment including cleaning, maintenance, and repairs. Provides clerical support when needed to assist front office team. Maintains proper inventory of office supplies. Maintains the highest standard of professionalism and customer service. Performs other related duties as assigned. Education and Experience High school diploma or equivalent required. College education preferred. Two years of administrative and clerical experience required. Medical or dental experience required. Skills and Abilities Basic office skills such as typing and filing. Proficient with Microsoft Office Suite or related software. Extensive knowledge of office management procedures. Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Ability to quickly find solutions that enhance the patient experience. Ability to work cross functionally with other team members. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Short Term and Long Term Disability Plan

The Assistant Store Manager provides leadership and direction to front line associates to ensure that our customers have a memorable experience. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance and more. What You'll Get Competitive weekly pay and bonus opportunities. A benefits package valued at more than $10k . This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth and life offerings at . What You'll Do Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service; Provide appropriate associate cross-training for operational stability. Provide world class customer service by responding quickly to customer complaints/warranty issues and process casualty losses/repair damages. Manage work order assignments and routing of mobile jobs; Ensure that procedures are followed, vehicles are loaded, and are in transit in a timely manner. Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation and internal technology platforms. Monitor productivity, inventory and cleanliness to ensure that quality standards are met. Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies. All other duties as assigned. What You'll Need High School Diploma/GED/Equivalent OR 3-5 years of leadership/supervisory experience, preferred. Valid state-issued driver's license required. 1+ year of supervisory/leadership/key holder experience. 3-5 years of experience in retail or service center environments; automotive experience preferred. Proficiency with Microsoft Office Suite, web applications, and general office equipment. Comfort working outside in a variety of weather conditions. Present a professional appearance and wear personal protective equipment. Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods. This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching "Find Open Jobs". Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Careers Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

Job Description Job Description Job Title: Assistant Front Office Manager (AFOM) Job Type: Full-Time Pay: $18.00 - $20.00 per hour Job Summary: The Assistant Front Office Manager (AFOM) is responsible for supporting the Front Office Manager in ensuring the smooth and efficient operation of the front office. The AFOM plays a critical role in maintaining high guest satisfaction through effective problem-solving, multitasking, and administrative management. This position oversees the front desk of a 387-room full-service hotel, capable of hosting up to 750 people in its meeting spaces, ensuring adherence to operational standards, maximizing profitability, and fostering both guest and employee satisfaction. The AFOM is also responsible for various administrative tasks while performing MOD duties in the absence of the Front Office Manager. Key Responsibilities: Manage room inventory and availability for future dates and the day of arrival. Ensure guests experience a warm and efficient check-in and check-out process through direct guidance and training of the Front Office Team. Stay informed about group bookings, local negotiated rates (LNRs), promotions, loyalty programs, and brand updates. Coordinate with the Sales Manager to properly block VIP and repeat guest rooms. Handle all reasonable requests from management, ensuring the team's capability to perform tasks. Continuously improve guest satisfaction through team training, employee development, and a focus on delivering quality service. Supervise, motivate, and manage the Front Office Team, ensuring staffing levels, training, discipline, and scheduling are optimized. Monitor and manage labor costs and departmental resources to meet performance standards. Provide clear direction and instruction to Front Office Agents, fostering a positive and productive work environment. Collaborate with Rooms Division partners (Engineering and Housekeeping) to ensure smooth operations. Uphold security procedures for cash handling, guest security, and emergency protocols. Respond promptly and professionally to guest complaints, following company guidelines. Implement corporate and brand marketing programs as required. Attend and organize meetings to share and receive pertinent information. Conduct room inspections as needed to ensure cleanliness and maintenance standards. Assist with guest check-in/check-out and other front desk duties as needed. Serve as Manager on Duty (MOD), overseeing hotel operations during designated shifts. Provide support to the General Manager by ensuring efficient and profitable front office operations. Follow up on guest complaints and feedback via GuestVoice and social media platforms. Assist the Front Office Manager with administrative tasks and email correspondence as needed. Qualifications: Energetic, proactive, and goal-oriented with a willingness to take calculated risks. Basic knowledge of hotel operations with an advanced understanding of customer service. Strong communication skills, with the ability to establish trust and build relationships with both guests and internal teams. Service-oriented mindset with a focus on guest satisfaction and quality standards. Ability to remain calm, courteous, and make sound decisions in demanding situations. Proficient in general computer skills, with the ability to train and monitor referral processes, setting traces, and profiling accounts. Strong understanding of customer needs and market dynamics. Excellent organizational, verbal, and written communication skills. Benefits: Dental Insurance. Vision Insurance. Health Insurance. Paid Time Off. Employee Discounts. Job Type: Full-time. Pay: $17.50 - $20.00 per hour. Benefits: 401(k). 401(k) matching. Dental insurance. Employee discount. Health insurance. Paid time off. Vision insurance. Schedule: 10 hour shift. 8 hour shift. Night shift. Weekends as needed. Education: High school or equivalent (Preferred). Experience: Hotel Experience: 1 year (Required). Front Desk: 1 year (Required). E.O.E.

Job Description Job Description Overview History and spectacular landscapes come together, at the foot of the Blue Ridge Mountains. Celebrated landmarks, including Thomas Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery. The region is also home to over 25 wineries, breweries and cideries. This is the setting for Keswick Hall, an impressive 80-room luxury boutique hotel nestled on 600 acres which recently re-opened in 2021 after renovations. Home to the prestigious Keswick Golf Club, Marigold Restaurant, by Jean-Georges, a new luxury spa and sports and aquatics center. The Front Office Manager is responsible for leading all front office operations to deliver exceptional guest experiences consistent with the standards of a luxury resort. This role oversees the Front Desk, Guest Services, Bell Services, Transportation, and VIP Guest Relations teams, ensuring seamless arrivals, departures, and personalized guest interactions. The Front Office Manager serves as a key ambassador of the resort, driving guest satisfaction, operational excellence, revenue optimization, and team development. Salary: DOE In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k). Key Responsibilities Guest Experience & Service Excellence Ensure all guests receive personalized, anticipatory, and memorable service throughout their stay. Manage VIP arrivals, special requests, guest preferences, and guest recovery efforts. Resolve guest concerns promptly and professionally while maintaining luxury hospitality standards. Monitor guest satisfaction scores, online reviews, and feedback to identify opportunities for continuous improvement. Foster a culture of genuine hospitality and attention to detail among all front office team members. Perform other duties as assigned. Operations Management Oversee daily operations of Front Desk, Bell Services, Guest Services, and Transportation departments. Ensure efficient check-in and check-out processes while maintaining personalized service standards. Monitor room inventory, occupancy levels, room assignments, and rate management in coordination with Revenue Management and Housekeeping. Maintain compliance with resort policies, brand standards, safety procedures, and local regulations. Conduct daily operational briefings and communicate resort updates to the team. Leadership & Team Development Recruit, train, coach, and mentor front office employees. Conduct performance evaluations and create development plans for team members. Promote employee engagement and maintain a positive, service-oriented work environment. Ensure appropriate staffing levels based on business demands and occupancy forecasts. Lead by example and uphold luxury hospitality standards at all times. Financial & Administrative Management Manage front office labor costs, scheduling, payroll, and departmental budgets. Monitor cash handling procedures, billing accuracy, and audit compliance. Maximize revenue opportunities through room upgrades, premium experiences, and guest service enhancements. Prepare reports related to occupancy, guest satisfaction, labor productivity, and operational performance. Interdepartmental Collaboration Work closely with Housekeeping, Reservations, Food & Beverage, Spa, Engineering, Security, and Sales teams to ensure seamless guest experiences. Participate in resort leadership meetings and contribute to strategic initiatives. Coordinate special events, group arrivals, weddings, and high-profile guest visits. Qualifications Bachelor's degree in Hospitality Management, Business Administration, or related field preferred. Minimum 5 years of progressive front office experience, with at least 2 years in a management role within a luxury hotel or resort environment. Strong knowledge of property management systems (Opera). Proven leadership, coaching, and team development skills. Exceptional communication and interpersonal abilities. Strong problem-solving and conflict-resolution skills. Ability to work flexible schedules, including evenings, weekends, and holidays. Proficiency in Microsoft Office Suite and hospitality software systems. Preferred Qualifications Experience with Forbes Five-Star, AAA Five Diamond, or other luxury hospitality standards. Experience managing VIP, celebrity, or high-net-worth guest experiences. Certification in hospitality management or guest service excellence is a plus. Key Competencies Luxury Guest Service Excellence Leadership & Team Development Emotional Intelligence Conflict Resolution Revenue Optimization Operational Excellence Attention to Detail Communication & Relationship Building Strategic Thinking Decision Making Under Pressure Performance Metrics Guest Satisfaction Scores (GSS) Online Review Ratings Employee Engagement & Retention Check-In/Check-Out Efficiency Upsell Revenue Performance Labor Cost Management Service Recovery Effectiveness Brand Standard Compliance Physical Requirements Ability to stand and walk for extended periods. Ability to lift up to 25 pounds occasionally. Ability to work in a fast-paced resort environment and respond effectively during peak operational periods. Reports To: Director of Rooms / Resort Manager Supervises: Front Desk Supervisors, Guest Services Agents, Bell Staff, Transportation Team, and Night Audit Team. In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k).

GeoStabilization International (GSI), Access Limited, and RoadGuard together form a leading infrastructure solutions platform dedicated to protecting people and strengthening critical infrastructure across North America and New Zealand. GSI is the premier geohazard mitigation firm specializing in emergency slope stabilization, landslide repair, grouting, and micropiles through innovative design-build delivery. Access Limited brings over a century of steep-slope expertise and operates North America's largest fleet of spider excavators, delivering complex rockfall and geotechnical solutions in the most challenging environments. RoadGuard, founded in 2024, unites industry-leading roadway safety companies providing guardrail, bridge railing, highway signage, fencing, and specialty fabrication services. Across all our businesses, we are driven by innovation, extreme ownership, technical excellence, and a relentless commitment to measurable results that improve safety and infrastructure resilience. The Role The Principal Engineer - Design Team Lead is a player/coach role critical to GeoStabilization International (GSI)'s ability to scale high-quality engineering output while developing the next generation of technical leaders. You will be accountable for engineering excellence, talent development, and delivery discipline across a region and/or client sector. You will remain hands-on with complex, high-risk work while building a team that can consistently deliver innovative, constructible, and cost-effective solutions. This role has clear runway into Director-level engineering leadership for individuals who demonstrate strong judgment, team-building capability, and sustained results. Our Culture GSI operates with urgency, discipline, and extreme ownership. We are fast-paced but team-oriented, innovative yet grounded in data, and relentlessly client-focused. Our best leaders make sound decisions under pressure, act with courage, and remain resilient when conditions are uncertain or constrained. This role is for engineers who take pride in craftsmanship, accountability, and developing others - leaders who raise the bar for both technical excellence and team performance. Benefits Great medical, dental, and vision insurance options with additional programs available when enrolled Mental health benefits 401(k) plan to help save for your future including company match In addition to 7 observed holidays, salaried team members have flexible paid time off Paid parental leave Responsibilities Technical Leadership & Engineering Excellence (40%) Serve as technical authority for moderately complex to highly complex geotechnical and geostructural projects. Act as Engineer of Record (EOR), owning design integrity, risk management, and constructability. Set and enforce high standards for design efficiency, elegance, and accuracy. Review and approve engineering deliverables; ensure schedules and quality commitments are met. Represent GSI as a senior technical expert in client meetings, negotiations, and external forums. Select, manage, and evaluate external consultants and subject-matter experts, including contract negotiation and invoice approval. People Leadership & Talent Development (40%) Build, mentor, and retain a high-performing design team with depth today and leadership capacity for the future. Own hiring decisions for the design team - prioritizing intellectual horsepower, resilience, and growth trajectory. Balance workload across the team to optimize delivery, development, and utilization. Conduct regular 1-on-1s, mid-year, and annual performance reviews with clear expectations and feedback. Drive engagement, accountability, and continuous improvement across the team. Assign work intentionally based on business needs, individual strengths, and development goals. Process Design & Cross-Functional Leadership (20%) Ensure on-time delivery of engineering and proposal deliverables. Serve as the voice of the Design Team in cross-functional initiatives, tools, and process improvements. Actively participate on the Estimating and Design Group Leadership Team. Improve interfaces between Design, Estimating, Operations, and Sales to reduce friction and increase win-rate and execution quality. What Success Looks Like Consistently high-quality, constructible designs delivered on time. A bench of engineers who are growing in capability, judgment, and leadership. Improved design efficiency, reduced rework, and better risk outcomes. Strong trust and credibility with clients, project managers, and commercial leaders. Clear succession readiness for senior engineering leadership roles. Minimum Qualifications BS in Civil Engineering, Geological Engineering, or equivalent. 10+ years of relevant professional experience. Professional Engineer (PE) license required. Demonstrated experience leading teams and delivering against performance metrics. Preferred Qualifications MS in Civil or Geological Engineering with geotechnical or geostructural emphasis. 15+ years of experience across multiple facets of geotechnical design and construction. GE and/or SE licensure. Numerical modeling experience. Experience leading interdisciplinary engineering teams. Knowledge, Skills & Abilities Deep expertise in Engineering Geology, Geotechnical Engineering, and Geotechnical Construction. Strong judgment under ambiguity, informed by data and experience. Ability to translate construction means, methods, cost, and schedule into better engineering decisions. Proven ability to lead diverse teams toward clear, measurable outcomes. Comfort operating in fast-paced, frontline, construction-driven environments. Travel: up to 25% company-sponsored travel within North America. For employees based in Colorado, this role will be in-office on a hybrid schedule. Employees will be expected to work in the Westminster, CO office 3 days per week on Tuesdays, Wednesdays, and Thursdays. Remote work outside of Colorado (within the US), may be considered on a case-by-case basis with additional approval. The expected annual base salary range for this position in the United States is $140,000 - $160,000. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential bonus or benefits. US pay range for this role. $140,000 - $160,000 USD Soil Nail Holdings and its subsidiaries are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.