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call center sales representative
Outside Sales / Service Representative
NUSTREAM INC Rock Springs, Wyoming
Job Description Job Description Job Title: Outside Sales / Service Representative - Industrial Cleaning Supplies Location: Evanston to Rock Springs, WY About the Role NuStream, Inc. is seeking a part- time motivated Outside Sales Representative to service existing B2B accounts and grow our customer base in the Evanston-Rock Springs and Green River areas. This is a customer service-oriented role focused on relationship building, account growth, and developing recurring business. The ideal candidate is driven, enjoys working in the field, and takes ownership of their territory. About NuStream, Inc. NuStream, Inc. is a well-established industrial cleaning supply manufacturer serving B2B clients across multiple states, with headquarters in Centerville, Utah. Our reputation is built on quality, professionalism, and integrity. We provide strong internal support, a collaborative team environment, and the tools needed for success. We're looking for someone who will take initiative and grow their territory. Responsibilities What You'll Do Service and maintaining existing customer accounts Prospect and generate new business opportunities Visit customers in person on a self-managed schedule Build strong relationships and identify customer needs Manage and grow current and past accounts Prepare quotes and follow up with support from management Track activity, opportunities, and maintain accurate customer records What Success Looks Like Consistent field activity (calls, visits, relationship building) Month-over-month territory revenue growth Strong customer retention and satisfaction Qualifications What We're Looking For Self-motivated and driven Strong communication and relationship-building skills Organized with the ability to manage multiple accounts and follow-ups Comfortable working independently in the field Sales experience is a plus, but not required (training provided) Chemical knowledge is a plus, but not required (training provided) Positive attitude and strong cultural fit Compensation & Benefits Hourly wage + commission (performance-based earning potential) Car allowance and company-paid fuel Company-provided phone Strong internal support (estimating, operations, service team) Growth opportunities within a respected, established company
06/26/2026
Full time
Job Description Job Description Job Title: Outside Sales / Service Representative - Industrial Cleaning Supplies Location: Evanston to Rock Springs, WY About the Role NuStream, Inc. is seeking a part- time motivated Outside Sales Representative to service existing B2B accounts and grow our customer base in the Evanston-Rock Springs and Green River areas. This is a customer service-oriented role focused on relationship building, account growth, and developing recurring business. The ideal candidate is driven, enjoys working in the field, and takes ownership of their territory. About NuStream, Inc. NuStream, Inc. is a well-established industrial cleaning supply manufacturer serving B2B clients across multiple states, with headquarters in Centerville, Utah. Our reputation is built on quality, professionalism, and integrity. We provide strong internal support, a collaborative team environment, and the tools needed for success. We're looking for someone who will take initiative and grow their territory. Responsibilities What You'll Do Service and maintaining existing customer accounts Prospect and generate new business opportunities Visit customers in person on a self-managed schedule Build strong relationships and identify customer needs Manage and grow current and past accounts Prepare quotes and follow up with support from management Track activity, opportunities, and maintain accurate customer records What Success Looks Like Consistent field activity (calls, visits, relationship building) Month-over-month territory revenue growth Strong customer retention and satisfaction Qualifications What We're Looking For Self-motivated and driven Strong communication and relationship-building skills Organized with the ability to manage multiple accounts and follow-ups Comfortable working independently in the field Sales experience is a plus, but not required (training provided) Chemical knowledge is a plus, but not required (training provided) Positive attitude and strong cultural fit Compensation & Benefits Hourly wage + commission (performance-based earning potential) Car allowance and company-paid fuel Company-provided phone Strong internal support (estimating, operations, service team) Growth opportunities within a respected, established company
Inside Sales Representative
Tech Valley Filtration LLC Albany, New York
Job Description Job Description TECH VALLEY FILTRATION Inside Sales Representative Location: Albany, NY (On-Site) Pay: $20/hour Schedule: Flexible Part-Time Hours About the Role Tech Valley Filtration is looking for a motivated Inside Sales Representative to join our team. This is a part-time position with flexible hours and a clear path to full-time for the right person. We're a growing HVAC air filter distribution company that offers products used to provide clean indoor air quality. Our customers are school districts, hospitals, data centers, industrial manufacturing, commercial buildings and HVAC service contractors. Tech Valley Filtration's success comes from building relationships with great service that lead to continuous repeat sales. We need someone who is genuinely interested in sales, eager to learn about our industry, and ready to build relationships with customers initially over the phone. What You'll Do This role involves calling end users to confirm you're speaking with the right decision-makers and gathering key information. You'll assess each conversation for real sales potential and uncover opportunities for new business. Beyond calling, you'll research and identify new prospects, enter leads into our system, and keep detailed logs of all your activity. Every call you make should be documented in our online CRM so we can track progress and follow up effectively. Training & Growth We invest in our people. You'll go through an online sales training program developed by one of the most recognized professional sales trainers in the country to learn proven techniques and best practices. You'll also learn about our products, customers, and sales process. For those who are serious about a career in air filter sales, there are industry certification exams you can study for and complete. We'll support you in that process. This role has real potential for growth-if you're willing to put in the work, learn the industry, and prove yourself, there's a path to a full-time sales position with increased responsibility and earning potential. What We're Looking For • Personable and professional phone presence • Well-spoken with strong communication skills • Genuine interest in sales and building customer relationships • Comfortable making outbound calls and following up with prospects • Detail-oriented with the ability to accurately log calls and manage leads • Self-motivated and eager to learn • Skilled with computers and comfortable utilizing AI tools • College degree preferred, but not required Compensation & Schedule Pay: $20.00 per hour plus commission on new sales Hours: Part-time to start, with potential to become full-time Schedule: Flexible part-time hours How to Apply Interested candidates should submit their resume. We look forward to hearing from you! Tech Valley Filtration is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status.
06/26/2026
Full time
Job Description Job Description TECH VALLEY FILTRATION Inside Sales Representative Location: Albany, NY (On-Site) Pay: $20/hour Schedule: Flexible Part-Time Hours About the Role Tech Valley Filtration is looking for a motivated Inside Sales Representative to join our team. This is a part-time position with flexible hours and a clear path to full-time for the right person. We're a growing HVAC air filter distribution company that offers products used to provide clean indoor air quality. Our customers are school districts, hospitals, data centers, industrial manufacturing, commercial buildings and HVAC service contractors. Tech Valley Filtration's success comes from building relationships with great service that lead to continuous repeat sales. We need someone who is genuinely interested in sales, eager to learn about our industry, and ready to build relationships with customers initially over the phone. What You'll Do This role involves calling end users to confirm you're speaking with the right decision-makers and gathering key information. You'll assess each conversation for real sales potential and uncover opportunities for new business. Beyond calling, you'll research and identify new prospects, enter leads into our system, and keep detailed logs of all your activity. Every call you make should be documented in our online CRM so we can track progress and follow up effectively. Training & Growth We invest in our people. You'll go through an online sales training program developed by one of the most recognized professional sales trainers in the country to learn proven techniques and best practices. You'll also learn about our products, customers, and sales process. For those who are serious about a career in air filter sales, there are industry certification exams you can study for and complete. We'll support you in that process. This role has real potential for growth-if you're willing to put in the work, learn the industry, and prove yourself, there's a path to a full-time sales position with increased responsibility and earning potential. What We're Looking For • Personable and professional phone presence • Well-spoken with strong communication skills • Genuine interest in sales and building customer relationships • Comfortable making outbound calls and following up with prospects • Detail-oriented with the ability to accurately log calls and manage leads • Self-motivated and eager to learn • Skilled with computers and comfortable utilizing AI tools • College degree preferred, but not required Compensation & Schedule Pay: $20.00 per hour plus commission on new sales Hours: Part-time to start, with potential to become full-time Schedule: Flexible part-time hours How to Apply Interested candidates should submit their resume. We look forward to hearing from you! Tech Valley Filtration is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status.
Spectrum
Call Center Sales Representative
Spectrum Riverview, Florida
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Preferred Qualifications 2+ years of call center sales experience. SIB120 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing customers. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Delivering exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieving and surpassing goals to achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximizing revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Becoming a Product Expert and mastering the order processing systems and explaining all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Preferred Qualifications 2+ years of call center sales experience. SIB120 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Sales and Account Retention Representative (Bilingual Spanish)
Spectrum Harlingen, Texas
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English and Spanish Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Bilingual Spanish Required Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 3 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English and Spanish Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Bilingual Spanish Required Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 3 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Call Center Sales
Spectrum Auburndale, Florida
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Call Center Sales Representative
Spectrum Shawnee Mission, Kansas
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Call Center Sales
Spectrum Shawnee Mission, Kansas
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Call Center Sales Representative
Spectrum Auburndale, Florida
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Call Center Sales Representative
Spectrum Huntersville, North Carolina
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transaction Working Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Skills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectively Preferred Qualifications Experience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT110 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Inbound Sales Representative
Spectrum San Diego, California
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $20/hour plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Looking for a role where your communication skills drive real customer solutions? As a Rep Community Solutions Inbound Sales at Spectrum, you will connect with new, existing, and former customers, guiding them to the best value across cable, internet, home phone and mobile services. Your expertise will ensure customers make informed choices, leaving a lasting impact on their experience and satisfaction. How You'll Make an Impact Engage customers by evaluating their needs and sell them tailored product and service solutions Educate customers on the features and benefits of Spectrum's offerings to build lasting value Consistently meet or surpass weekly and monthly sales targets by selling multiple service options Develop customer-focused solutions, highlighting benefits to ensure the best product combinations Function as a knowledgeable consultant, recommending services based on unique customer profiles Foster strong relationships by maintaining high standards of professionalism and customer satisfaction Address retention and overflow billing calls, resolving questions and retaining customersWorking Conditions Work in an office environment with variable hours, including weekends, holidays and split days off What You'll Bring to Spectrum Required QualificationsEducation High school diploma or equivalentExperience 1+ years' sales experience, preferably selling Voice, Data and Video solutions 0.5-year internal experience as a Billing agent with proven success in sales goals 1+ years of customer service or call center experience 0.5-year sales experience or demonstrated sales success in a Spectrum position 0.25 year demonstrated sales success in a Spectrum roleSkills Ability to read, write, speak and understand English Effective sales techniques and sustained achievement of sales targets Working knowledge of cable communication products and services including video, internet, voice and mobile Familiarity with billing systems Consultative approach to customer needs analysis, objection handling, sales pitching and closing Ability to answer product and service questions and explain offerings clearly CAM- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $15,308. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/26/2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $20/hour plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Looking for a role where your communication skills drive real customer solutions? As a Rep Community Solutions Inbound Sales at Spectrum, you will connect with new, existing, and former customers, guiding them to the best value across cable, internet, home phone and mobile services. Your expertise will ensure customers make informed choices, leaving a lasting impact on their experience and satisfaction. How You'll Make an Impact Engage customers by evaluating their needs and sell them tailored product and service solutions Educate customers on the features and benefits of Spectrum's offerings to build lasting value Consistently meet or surpass weekly and monthly sales targets by selling multiple service options Develop customer-focused solutions, highlighting benefits to ensure the best product combinations Function as a knowledgeable consultant, recommending services based on unique customer profiles Foster strong relationships by maintaining high standards of professionalism and customer satisfaction Address retention and overflow billing calls, resolving questions and retaining customersWorking Conditions Work in an office environment with variable hours, including weekends, holidays and split days off What You'll Bring to Spectrum Required QualificationsEducation High school diploma or equivalentExperience 1+ years' sales experience, preferably selling Voice, Data and Video solutions 0.5-year internal experience as a Billing agent with proven success in sales goals 1+ years of customer service or call center experience 0.5-year sales experience or demonstrated sales success in a Spectrum position 0.25 year demonstrated sales success in a Spectrum roleSkills Ability to read, write, speak and understand English Effective sales techniques and sustained achievement of sales targets Working knowledge of cable communication products and services including video, internet, voice and mobile Familiarity with billing systems Consultative approach to customer needs analysis, objection handling, sales pitching and closing Ability to answer product and service questions and explain offerings clearly CAM- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $15,308. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Call Center Sales Representative
Spectrum Austin, Texas
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transactionWorking Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentSkills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectivelyPreferred QualificationsExperience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/26/2026
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. How You'll Make an Impact Engage with customers to resolve billing inquiries, product questions and service complaints Apply telephone-based techniques to retain customers and upsell Spectrum's video, data and phone products Maintain high levels of professionalism and courtesy in every customer interaction Achieve and exceed activity goals by following call handling metrics such as productive time and handle time Master order processing within the billing system for retained accounts and new sales entries Demonstrate proficiency in explaining Spectrum's products and services while effectively comparing them to competitors Support efforts to enhance the customer experience through every transactionWorking Conditions Office environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalentSkills Ability to read, write, speak and understand English Demonstrated working knowledge of cable communications products and services to include video (TV), data (internet) and voice (telephone) Ability to work variable hours; may include weekends, holidays, and split days off Ability to communicate effectively with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight forward, and professional manner Ability to apply appropriate customer solutions and sales techniques and demonstrate sustained achievement of stated customer solutions goals Effective computer and consumer electronics skills Ability to use personal computer and relevant software applications including the billing system Proven verbal and written communication skills Ability to handle irate customers and resolve issues Ability to prioritize and organize effectivelyPreferred QualificationsExperience 2+ years of call center experience in customer service or phone sales, or equivalent experience CRT- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Inbound Sales Representative
Spectrum San Diego, California
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $20/hour plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Looking for a role where your communication skills drive real customer solutions? As a Rep Community Solutions Inbound Sales at Spectrum, you will connect with new, existing, and former customers, guiding them to the best value across cable, internet, home phone and mobile services. Your expertise will ensure customers make informed choices, leaving a lasting impact on their experience and satisfaction. How You'll Make an Impact Engage customers by evaluating their needs and sell them tailored product and service solutions Educate customers on the features and benefits of Spectrum's offerings to build lasting value Consistently meet or surpass weekly and monthly sales targets by selling multiple service options Develop customer-focused solutions, highlighting benefits to ensure the best product combinations Function as a knowledgeable consultant, recommending services based on unique customer profiles Foster strong relationships by maintaining high standards of professionalism and customer satisfaction Address retention and overflow billing calls, resolving questions and retaining customers Working Conditions Work in an office environment with variable hours, including weekends, holidays and split days off What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years' sales experience, preferably selling Voice, Data and Video solutions 0.5-year internal experience as a Billing agent with proven success in sales goals 1+ years of customer service or call center experience 0.5-year sales experience or demonstrated sales success in a Spectrum position 0.25 year demonstrated sales success in a Spectrum role Skills Ability to read, write, speak and understand English Effective sales techniques and sustained achievement of sales targets Working knowledge of cable communication products and services including video, internet, voice and mobile Familiarity with billing systems Consultative approach to customer needs analysis, objection handling, sales pitching and closing Ability to answer product and service questions and explain offerings clearly CAM115 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $15,308. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
06/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $20/hour plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Looking for a role where your communication skills drive real customer solutions? As a Rep Community Solutions Inbound Sales at Spectrum, you will connect with new, existing, and former customers, guiding them to the best value across cable, internet, home phone and mobile services. Your expertise will ensure customers make informed choices, leaving a lasting impact on their experience and satisfaction. How You'll Make an Impact Engage customers by evaluating their needs and sell them tailored product and service solutions Educate customers on the features and benefits of Spectrum's offerings to build lasting value Consistently meet or surpass weekly and monthly sales targets by selling multiple service options Develop customer-focused solutions, highlighting benefits to ensure the best product combinations Function as a knowledgeable consultant, recommending services based on unique customer profiles Foster strong relationships by maintaining high standards of professionalism and customer satisfaction Address retention and overflow billing calls, resolving questions and retaining customers Working Conditions Work in an office environment with variable hours, including weekends, holidays and split days off What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years' sales experience, preferably selling Voice, Data and Video solutions 0.5-year internal experience as a Billing agent with proven success in sales goals 1+ years of customer service or call center experience 0.5-year sales experience or demonstrated sales success in a Spectrum position 0.25 year demonstrated sales success in a Spectrum role Skills Ability to read, write, speak and understand English Effective sales techniques and sustained achievement of sales targets Working knowledge of cable communication products and services including video, internet, voice and mobile Familiarity with billing systems Consultative approach to customer needs analysis, objection handling, sales pitching and closing Ability to answer product and service questions and explain offerings clearly CAM115 0 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $15,308. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
USAA
Health Solutions Specialist Mid Level (Level 1) - Life Company
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the Tampa Crosstown, FL. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a August 3, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Must possess a valid NPN with a clean National Insurance Producer Registry (NIPR) record, ensuring seamless appointments eligibility with all partnering insurance carriers Current Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/26/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the Tampa Crosstown, FL. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a August 3, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Must possess a valid NPN with a clean National Insurance Producer Registry (NIPR) record, ensuring seamless appointments eligibility with all partnering insurance carriers Current Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Johnson Controls
Commercial Account Security Sales Exec
Johnson Controls Des Moines, Iowa
Job Description About Us: Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. TERRITORY: Des Moines Or Moline What we offer Competitive salary Paid vacation/holidays/sick time - 15 days of vacation your first year plus sick-time and flex holidays Comprehensive benefits package including 401K, medical, dental, and vision care - available day one Extensive product and on-the-job/cross-training opportunities with outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What you will do We have an exciting opportunity for a Commercial Security Service Sales Executive to join our team! In this role, you'll promote and sell Johnson Controls Security services and technology within an assigned territory, building strong relationships and delivering solutions that protect people and property. You'll be the Johnson Controls Security brand ambassador-sharing our story and demonstrating why we're the leading electronic security provider. Your focus will be on securing new business, upgrading existing accounts, and ensuring customer satisfaction through exceptional service. How you will do it Adhere to Johnson Controls Security policies, procedures, products, programs, and services Create new market share by selling Johnson Controls Security products and services to new local commercial customers Sell additional products and services to existing accounts and identify new opportunities Renew existing customer agreements and manage resale opportunities within your territory Identify prospects using creative lead-generation techniques and maintain strong relationships with existing customers Establish call plans and follow-up strategies independently, applying effective time and territory management Maintain in-depth knowledge of our products/services and customer needs through training and research Obtain referrals and build relationships with Centers of Influence Process work orders and complete all paperwork accurately and on time Conduct post-installation follow-up to ensure commitments were met and affirm customer satisfaction What we look for Required 2 years Outside Commercial Sales Experience, preferably in Security, IT, or Tech sales. High school diploma or equivalent Excellent oral, written, and presentation skills with the ability to engage senior-level executives Ability to work a full-time schedule Available for local travel Preferred College degree 2 years' experience as a successful commercial sales representative in security, IT, or technology sales, with a proven track record of meeting and exceeding quotas Salary Range: HIRING SALARY RANGE: $55k-68k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
06/26/2026
Full time
Job Description About Us: Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. TERRITORY: Des Moines Or Moline What we offer Competitive salary Paid vacation/holidays/sick time - 15 days of vacation your first year plus sick-time and flex holidays Comprehensive benefits package including 401K, medical, dental, and vision care - available day one Extensive product and on-the-job/cross-training opportunities with outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What you will do We have an exciting opportunity for a Commercial Security Service Sales Executive to join our team! In this role, you'll promote and sell Johnson Controls Security services and technology within an assigned territory, building strong relationships and delivering solutions that protect people and property. You'll be the Johnson Controls Security brand ambassador-sharing our story and demonstrating why we're the leading electronic security provider. Your focus will be on securing new business, upgrading existing accounts, and ensuring customer satisfaction through exceptional service. How you will do it Adhere to Johnson Controls Security policies, procedures, products, programs, and services Create new market share by selling Johnson Controls Security products and services to new local commercial customers Sell additional products and services to existing accounts and identify new opportunities Renew existing customer agreements and manage resale opportunities within your territory Identify prospects using creative lead-generation techniques and maintain strong relationships with existing customers Establish call plans and follow-up strategies independently, applying effective time and territory management Maintain in-depth knowledge of our products/services and customer needs through training and research Obtain referrals and build relationships with Centers of Influence Process work orders and complete all paperwork accurately and on time Conduct post-installation follow-up to ensure commitments were met and affirm customer satisfaction What we look for Required 2 years Outside Commercial Sales Experience, preferably in Security, IT, or Tech sales. High school diploma or equivalent Excellent oral, written, and presentation skills with the ability to engage senior-level executives Ability to work a full-time schedule Available for local travel Preferred College degree 2 years' experience as a successful commercial sales representative in security, IT, or technology sales, with a proven track record of meeting and exceeding quotas Salary Range: HIRING SALARY RANGE: $55k-68k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
Educational Sales Specialist
Music and Arts Frederick, Maryland
The School Music Account Specialist provides instrument knowledge and expertise to assist customers in identifying the right musical product and/or service to meet their needs and find their perfect sound! Music educators, program directors, parents, beginning students, budding artists and professional musicians across the United States rely on the expertise of our Music Sales Associates every day. Superstar candidates will be able to: Promote, recommend, and sell musical products and services utilizing consultative selling techniques to maximize customer satisfaction and results Support our Customer First culture through exceptional service Manage both inbound and outbound calls resolving customer needs in an effective and professional manner Demonstrate best practices in sales tactics and quality of call to provide a great experience for the customer and prevent issues during order fulfillment Maintain appropriate customer documentation within necessary systems of record Manage bid/quote process from creation through closure Stay informed of current competitive offers and product technologies in order to position company products/services in a confident manner Effective listening skills required . Effective verbal communication skills, including diction, grammar and tone. Demonstrated ability to ask probing questions and correctly identify customer needs. Proven ability in objection handling techniques. Self-motivator, upbeat and with a high energy level. Strong customer focus, team player and strong work ethics. Ability to navigate through multiple systems and resolve complex multichannel issues. Ability to adhere to quality standards, meeting sales and performance goals set by management. Meeting/exceeding all performance expectations including products sales, add-on sales, call handling metrics, and quality standards. About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band you'll need the following experience: High school diploma or GED required. Proficiency with MS Office (Outlook, Excel, Word) Self-motivated and strong interpersonal skills Previous experience selling musical instruments, accessories, print and other music related technologies or services Exceptional service skills in verbal and written communication skills, specifically phone service and sales skills Preferred: 2+ years' music school, instrument sales or related musical instrument experience (music educator, Band & Orchestra, etc.) Prior sales experience with both B2B and B2C organizations Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $15-18/hr depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job †related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 †ext. 2862 or by sending an email to
06/26/2026
Full time
The School Music Account Specialist provides instrument knowledge and expertise to assist customers in identifying the right musical product and/or service to meet their needs and find their perfect sound! Music educators, program directors, parents, beginning students, budding artists and professional musicians across the United States rely on the expertise of our Music Sales Associates every day. Superstar candidates will be able to: Promote, recommend, and sell musical products and services utilizing consultative selling techniques to maximize customer satisfaction and results Support our Customer First culture through exceptional service Manage both inbound and outbound calls resolving customer needs in an effective and professional manner Demonstrate best practices in sales tactics and quality of call to provide a great experience for the customer and prevent issues during order fulfillment Maintain appropriate customer documentation within necessary systems of record Manage bid/quote process from creation through closure Stay informed of current competitive offers and product technologies in order to position company products/services in a confident manner Effective listening skills required . Effective verbal communication skills, including diction, grammar and tone. Demonstrated ability to ask probing questions and correctly identify customer needs. Proven ability in objection handling techniques. Self-motivator, upbeat and with a high energy level. Strong customer focus, team player and strong work ethics. Ability to navigate through multiple systems and resolve complex multichannel issues. Ability to adhere to quality standards, meeting sales and performance goals set by management. Meeting/exceeding all performance expectations including products sales, add-on sales, call handling metrics, and quality standards. About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band you'll need the following experience: High school diploma or GED required. Proficiency with MS Office (Outlook, Excel, Word) Self-motivated and strong interpersonal skills Previous experience selling musical instruments, accessories, print and other music related technologies or services Exceptional service skills in verbal and written communication skills, specifically phone service and sales skills Preferred: 2+ years' music school, instrument sales or related musical instrument experience (music educator, Band & Orchestra, etc.) Prior sales experience with both B2B and B2C organizations Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $15-18/hr depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job †related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 †ext. 2862 or by sending an email to
USAA
Health Solutions Specialist Mid Level (Level 1) - Life Company
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the Phoenix, AZ.; Colorado Springs, CO. or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a August 3, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Must possess a valid NPN with a clean National Insurance Producer Registry (NIPR) record, ensuring seamless appointments eligibility with all partnering insurance carriers Current Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Mid-Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the Phoenix, AZ.; Colorado Springs, CO. or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a August 3, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Life and Health license. Required annual completion of AHIP and Broker/Carrier appointments. 2 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Must possess a valid NPN with a clean National Insurance Producer Registry (NIPR) record, ensuring seamless appointments eligibility with all partnering insurance carriers Current Health License 3 or more years of experience working with Medicare Advantage and Medicare Supplement Plans 3 or more years of experience working during the Medicare Annual Enrollment Period (AEP) 3 or more years of experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $54,550 - $92,060 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Insurance Professional - Sales and Service
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated Insurance Professionals to work in our Phoenix Arizona office located at 1 Norterra Drive, Phoenix, AZ 85085. This schedule may require working evenings up to 8:30 PM Local Time to include a permanent Saturday or Sunday. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8 hour shifts within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated Insurance Professionals to work in our Phoenix Arizona office located at 1 Norterra Drive, Phoenix, AZ 85085. This schedule may require working evenings up to 8:30 PM Local Time to include a permanent Saturday or Sunday. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8 hour shifts within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Compensation range: The hiring range for this position is: $46,135 - $48,635 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Health Solution Specialist Intermediate (Level 2) - Life Company
USAA Tampa, Florida
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the Tampa Crosstown, FL. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a August 3, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the Tampa Crosstown, FL. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a August 3, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA
Health Solution Specialist Intermediate (Level 2) - Life Company
USAA Phoenix, Arizona
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the Phoenix, AZ.; Colorado Springs, CO. or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a August 3, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
06/25/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity USAA is currently looking for dedicated Health Solutions Specialists (Intermediate Level) to join our team. In Health Solutions, we offer Medicare Advantage and Medicare Supplement plans, as well as final expense policies. Our goal is to provide the best possible service to our members, while educating them on all options available within Life Company (health and life insurance and annuities). The Health Representative helps to ensure the financial security of our membership by facilitating the acquisition and retention of health insurance, dental/vision insurance, long term care solutions, and related products. We offer a flexible work environment that requires an individual to be in the office 5 days per week with potential hybrid opportunity after 6 months. This position will be based on the Phoenix, AZ.; Colorado Springs, CO. or Plano, TX. campus. Relocation assistance is not available for this position. What you'll do: Receives inquiry or request for advice or service from current members through various channels, including phone calls, emails, and faxes. Asks questions to discover key information and life events and understand need or problem. Documents relevant information. Recognizes life events, understands and assesses the member's needs, financial situation, and goals. Makes recommendation(s) and motivates member to take action on recommendation(s). Overcomes objections using advanced sales techniques and persuasion skills and implements recommendation(s). Educates the member on how regulatory changes will impact a product. Articulates benefits and motivates the member to acquire and/or retain various health products through inbound and outbound member communications. May provide limited member servicing support. Ensures adherence to company and regulatory practices. Supports enterprise business goals through the achievement of individual referral and product acquisition goals. Employees in Health Solutions acquire and apply advanced knowledge of complex health insurance and Medicare solutions, dental and vision insurance, and long term care solutions to assist members with choosing and managing the best products for their needs. Employees in Health Solutions work with brokered products and act as an agent for the member. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. Work Hours: Hours of operation January - September /Monday - Friday / 7:30am - 6:00pm (Central) October - December/ Monday - Friday with some weekends / 7:30 - 8:00 PM (Central) Your 8-hour shift will fall within these hours. We are currently looking for closing shift This role is required to be in office, with potential hybrid opportunity after 6 months. This is for a August 3, 2026 start date What you have: High School Diploma or General Equivalency Diploma required. Required maintenance of Health license. Required annual completion of AHIP and Broker/Carrier appointments. 1 or more years customer service/sales experience. Experience delivering frequent written and oral communication. Experience acquiring and applying new concepts and information. Experience processing and analyzing information. Experience fulfilling requests and meeting deadlines. Experience resolving conflict and negotiating. Experience multi-tasking in an operating systems environment. Experience participating in or leading teams. Successful completion of a job-related assessment may be required. What sets you apart: Current Health License Experience working with Medicare Advantage and Medicare Supplement Plans 1 or more years of experience working during the Medicare Annual Enrollment Period (AEP) Experience working with Final Expense Policies Life Insurance Sales experience Call Center experience a plus Compensation range: The salary range for this position is: $45,470 - $76,730 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Tri-Starr Talent
Sales Call Center Manager
Tri-Starr Talent San Antonio, Texas
Job Description Job Description Call Center Sales Manager Onsite - No Remote Schedule: Mon-Fri 8am-5pm, Occasional Saturdays We're seeking a driven, sales-minded professional to help build and lead our inside sales operation from the ground up. This role will begin as a hands-on individual contributor focused on outbound sales activity, lead generation, customer engagement, and process development, with a clear path into managing and scaling a call center team. The ideal candidate is highly motivated, organized, and entrepreneurial - someone who thrives in a fast-paced environment, enjoys building structure, and understands how to drive results through both personal performance and team leadership. Key Responsibilities Conduct outbound sales calls and follow-up activities to generate new business opportunities Build and maintain strong customer relationships through consistent communication Develop sales scripts, workflows, and call strategies to improve performance and efficiency Track sales activity, KPIs, and pipeline management within CRM systems Identify process improvements and help establish best practices for the inside sales function Collaborate with leadership to develop scalable call center operations Assist with recruiting, onboarding, and training future sales representatives Transition into a leadership role managing daily call center operations, team performance, coaching, and accountability Foster a high-energy, results-driven sales culture focused on growth and customer service Ideal Background Inside sales, outbound calling, call center, or business development experience Strong sales mentality with a proven ability to influence and close Experience building processes or helping grow a team is highly preferred Leadership potential with the ability to motivate and coach others Comfortable working in a startup-style or evolving environment Strong communication, organization, and problem-solving skills CRM and sales tracking experience preferred What We're Looking For This is an excellent opportunity for someone who wants to grow into leadership while remaining heavily connected to sales performance and team success. The right person will be excited about helping create the foundation of a high-performing inside sales and call center operation. Company Description Great opportunity with a prominent leader in their industry! This is a highly sought after destination for most candidates! Company Description Great opportunity with a prominent leader in their industry! This is a highly sought after destination for most candidates!
06/25/2026
Full time
Job Description Job Description Call Center Sales Manager Onsite - No Remote Schedule: Mon-Fri 8am-5pm, Occasional Saturdays We're seeking a driven, sales-minded professional to help build and lead our inside sales operation from the ground up. This role will begin as a hands-on individual contributor focused on outbound sales activity, lead generation, customer engagement, and process development, with a clear path into managing and scaling a call center team. The ideal candidate is highly motivated, organized, and entrepreneurial - someone who thrives in a fast-paced environment, enjoys building structure, and understands how to drive results through both personal performance and team leadership. Key Responsibilities Conduct outbound sales calls and follow-up activities to generate new business opportunities Build and maintain strong customer relationships through consistent communication Develop sales scripts, workflows, and call strategies to improve performance and efficiency Track sales activity, KPIs, and pipeline management within CRM systems Identify process improvements and help establish best practices for the inside sales function Collaborate with leadership to develop scalable call center operations Assist with recruiting, onboarding, and training future sales representatives Transition into a leadership role managing daily call center operations, team performance, coaching, and accountability Foster a high-energy, results-driven sales culture focused on growth and customer service Ideal Background Inside sales, outbound calling, call center, or business development experience Strong sales mentality with a proven ability to influence and close Experience building processes or helping grow a team is highly preferred Leadership potential with the ability to motivate and coach others Comfortable working in a startup-style or evolving environment Strong communication, organization, and problem-solving skills CRM and sales tracking experience preferred What We're Looking For This is an excellent opportunity for someone who wants to grow into leadership while remaining heavily connected to sales performance and team success. The right person will be excited about helping create the foundation of a high-performing inside sales and call center operation. Company Description Great opportunity with a prominent leader in their industry! This is a highly sought after destination for most candidates! Company Description Great opportunity with a prominent leader in their industry! This is a highly sought after destination for most candidates!

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