19 jobs found

Customer Service ManagerPosition SummaryThe Customer Service Manager is responsible for managing day-to-day customer service activities while directly supporting customers and leading the Customer Service team. This is a hands-on leadership role that balances customer interaction, order management, problem resolution, and team supervision to ensure a high level of customer satisfaction, accuracy, responsiveness, and operational efficiency.The Customer Service Manager serves as both a working manager and team leader, actively handling key customer accounts, supporting escalated customer concerns, and coaching and developing Customer Service Representatives. This role works closely with Sales, Operations, Production, Supply Chain, Quality, and other internal teams to ensure customer needs are met and issues are resolved in a timely and professional manner.Key ResponsibilitiesCustomer Service and Account SupportProcess customer orders, quotations, and inquiries accurately and efficiently.Serve as the primary point of contact for key customer accounts and escalated customer concerns.Resolve issues related to orders, pricing, shipments, returns, product availability, delivery schedules, and other customer service matters.Maintain regular communication with customers regarding order status, delivery timing, changes, delays, and other relevant updates.Ensure customer requests are addressed promptly, professionally, and in accordance with company standards.Build and maintain positive working relationships with customers through timely follow-up, clear communication, and effective problem resolution.Support customer retention by ensuring consistent service quality and responsiveness.other duties as assignedTeam LeadershipSupervise, support, and provide day-to-day direction to Customer Service Representatives.Provide training, coaching, feedback, and guidance to support employee performance and development.Monitor workload distribution to ensure adequate coverage and timely response to customer needs.Conduct performance evaluations and support employee development plans.Reinforce company expectations related to accuracy, professionalism, communication, responsiveness, and accountability.Foster a collaborative, customer-focused, and solutions-oriented team environment.Address performance or conduct concerns in partnership with Human Resources, as appropriate.Operational ManagementMonitor order entry accuracy, response times, and other customer service performance metrics.Develop, document, and improve customer service procedures, workflows, and best practices.Coordinate with Sales, Operations, Production, Supply Chain, Quality, and other departments to resolve customer issues and support business needs.Assist with forecasting customer demand and identifying potential service or supply challenges.Identify opportunities to improve customer service processes, reduce errors, and improve communication across departments.Support effective communication between customers and internal teams to ensure customer requirements are understood and met.Escalate significant customer issues, service concerns, or operational risks to management as appropriate.Reporting and Performance MonitoringTrack and report key customer service metrics, including order accuracy, responsiveness, backlog, customer complaints, and service levels.Analyze customer trends, complaints, recurring issues, and service performance.Recommend corrective actions and continuous improvement initiatives.Prepare reports and updates for management as needed.Support management in evaluating customer service performance and identifying opportunities for improvement.QualificationsEducationAssociate's or Bachelor's degree in Business, Communications, Supply Chain, or a related field preferred.High school diploma / GED requiredAn equivalent combination of higher education, training, and relevant experience may be considered.ExperienceMinimum of five years of customer service experience required.Minimum of two years of supervisory, team lead, or people leadership experience requiredExperience in manufacturing, industrial products, distribution, or B2B customer service environment preferred.Experience working with ERP and CRM systems is required.Skills and CompetenciesStrong customer relationship management skills.Proven ability to lead, coach, and develop team members.Excellent verbal and written communication skills.Strong organizational, prioritization, and multitasking skills.Ability to manage competing priorities in a fast-paced environment.Strong problem-solving, conflict-resolution, and decision-making skills.High attention to detail and accuracy.Ability to work cross-functionally with Sales, Operations, Production, Supply Chain, Quality, and other internal and external teams.High level of proficiency with Microsoft Office, including Excel.Ability to use ERP, CRM, order management, and customer service systems effectively.Professional judgment, discretion, and the ability to handle sensitive customer and business information appropriately.Ability to travel occasionally as business needs require.Ability to work in officeOtherThis role does have direct reportsWork EnvironmentThis position primarily works in an office environment within a manufacturing business. The role requires frequent interaction with employees, customers, and cross-functional departments. The position may occasionally require time in production, areas, where the employee may be exposed to noise, moving equipment, machinery, dust, temperature changes, and other conditions commonly found in a manufacturing environment.Physical RequirementsThe physical requirements described below are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to sit, stand, and walk for extended periods of time.Ability to use a computer, keyboard, mouse, telephone, and other office equipment for extended periods.Ability to communicate verbally and in writing with employees, customers, vendors, and other business contacts.Ability to read, review, and interpret documents, reports, order information, customer communications, and system data.Ability to occasionally bend, stoop, reach, and move throughout office and operational areas.Ability to occasionally lift, carry, push, or pull up to 25 pounds.Ability to occasionally access production, warehouse, or shop floor areas, which may require the use of required personal protective equipment.Additional ResponsibilitiesPerform other duties as assigned to support the needs of the department and business.Follow all company policies, procedures, safety rules, and work instructions.Maintain regular and reliable attendance.Support a work environment that promotes accountability, teamwork, professionalism, and customer focus.Job Description StatementThis job description is intended to describe the general nature and level of work being performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the role. The company reserves the right to modify, add, or remove duties and assign other responsibilities as needed.Reasonable Accommodation StatementThe company is committed to providing reasonable accommodations to qualified individuals with disabilities, unless doing so would create an undue hardship. Employees who require an accommodation to perform the essential functions of the position should contact Human Resources.Employment StatementEmployment with the company is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without notice, and with or without cause, subject to applicable law.Employment is contingent on passing a reference check, background check, and drug screening.No phone calls or recruiters please.Equal Employment Opportunity (EEO) StatementEvantic is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, pregnancy, gender identity or expression, sexual orientation, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. Evantic is committed to creating an inclusive and respectful workplace for all employees.PI8a38fcc0-

Job Description Job Description Position Overview MHi Pros and Industrial Pro Shop are seeking a confident, organized, and experienced Inside Sales & Telemarketing Representative to support sales growth through outbound calling, lead follow-up, customer communication, quote support, and inside sales activity. This position is entry-level to the industrial equipment and contractor-services industry, but it is not an entry-level sales position. The right candidate does not need to already understand material handling equipment, fall protection systems, access platforms, industrial safety products, or contractor services. We are willing to train the technical side of the business. However, the candidate must already have strong phone skills, sales discipline, outbound calling ability, follow-up habits, customer communication skills, organization, confidence, and the ability to help move opportunities toward a sale. This role supports both: MHi Pros A contractor and industrial solutions provider specializing in Material Handling Solutions, Fall Protection Systems, and Access Platform Equipment. Industrial Pro Shop An e-commerce and inside sales business focused on industrial safety equipment, fall protection products, material handling products, PPE, facility safety, and related contractor-support products. Core Purpose of the Role The purpose of this role is to create sales opportunities, follow up with prospects and customers, support quote activity, and help convert conversations into appointments, orders, service opportunities, and revenue. This person will spend a significant portion of their day on the phone making outbound calls, following up on leads, contacting existing customers, introducing company services, supporting inside sales team, and keeping opportunities organized. Key Responsibilities Outbound Calling & Telemarketing Make daily outbound calls to prospects, customers, contractors, facility managers, safety managers, purchasing departments, and industrial businesses. Introduce MHi Pros and Industrial Pro Shop in a clear, professional, and confident manner. Identify customer needs related to equipment, safety products, inspections, installations, services, and contractor support. Book appointments, service calls, quote opportunities, and follow-up conversations for the sales team. Re-engage past customers, inactive accounts, abandoned quotes, and warm leads. Follow call scripts when provided while still communicating naturally and professionally. Maintain a strong daily rhythm of call activity, follow-up, and sales outreach. Inside Sales Support Assist customers with product and service inquiries. Help move leads from initial contact to quote, proposal, appointment, order, or handoff. Follow up on open quotes, pending decisions, and customer requests. Support sales of equipment, safety products, fall protection products, material handling solutions, access platform equipment, inspections, testing, training, and installation services. Qualify customer needs and gather important project or purchasing details. Coordinate with outside sales, technical sales support, operations, and management as needed. Help ensure customers receive timely communication and clear next steps. Customer Communication Communicate professionally by phone, email, and internal systems. Ask good questions to understand the customer's need, urgency, budget, timeline, and decision-making process. Build trust with customers through responsiveness, consistency, and follow-through. Clearly explain next steps and properly set expectations. Escalate technical questions to the appropriate team member when needed. Maintain a positive and professional tone, even when dealing with difficult or unresponsive prospects. Follow-Up & Organization Track calls, notes, follow-ups, leads, opportunities, and customer details. Maintain organized records in the company's CRM, sales tracking system, or task management system. Follow up consistently until the opportunity is closed, lost, handed off, or no longer active. Keep management informed of strong leads, urgent opportunities, and customer concerns. Help prevent leads, quotes, and customer requests from falling through the cracks. Sales Activity & Accountability Meet daily and weekly expectations for outbound calls, follow-ups, appointments, quote follow-ups, and sales activity. Take ownership of assigned leads and customer lists. Work with urgency, consistency, and accountability. Participate in sales meetings, training, and performance reviews. Use feedback to improve call quality, conversion rates, and customer engagement. Maintain a results-focused mindset. Required Skills & Experience The ideal candidate must already have: Prior experience in telemarketing, inside sales, outbound sales, appointment setting, lead generation, or customer sales support. Strong phone confidence and the ability to make outbound calls throughout the day. Clear, professional, and persuasive communication skills. Strong follow-up discipline. Ability to handle rejection without becoming discouraged. Ability to ask questions, listen, qualify needs, and guide conversations. Strong organizational skills. Ability to manage multiple leads, quotes, calls, and follow-ups at the same time. Comfortable working with sales goals, activity expectations, and accountability. Basic computer skills, email skills, and ability to learn CRM or sales systems. A positive attitude, strong work ethic, and willingness to learn the industry. What We Are Willing to Train We are willing to train the right person on: Industrial equipment terminology. Material Handling Solutions. Fall Protection Systems. Access Platform Equipment. Safety products and PPE. Contractor services. Vendor and product knowledge. Company processes. Internal quoting and handoff procedures. Industry-specific customer types and applications. What We Are Not Looking to Train This is not the right role for someone who still needs to learn the basics of: How to talk confidently on the phone. How to make outbound calls. How to follow up consistently. How to handle rejection. How to stay organized. How to communicate professionally with customers. How to take ownership of sales activity. How to ask for the next step. How to work with urgency and accountability. The company can train the industry, products, and services. The candidate must already bring the sales discipline, communication ability, and phone confidence. Ideal Candidate Profile The ideal candidate is someone who: Enjoys talking to people. Is not afraid of the phone. Can make calls consistently without needing to be pushed all day. Understands that follow-up is a major part of sales success. Can stay organized while managing multiple customer conversations. Has a natural sales personality but also respects process and accountability. Wants to grow with a company that serves industrial, commercial, contractor, safety, and facility customers. Is coachable, dependable, and performance-minded. Key Performance Indicators Success in this role may be measured by: Number of outbound calls completed. Number of customer conversations. Number of qualified leads created. Number of appointments or service opportunities booked. Number of quote follow-ups completed. Number of reactivated customers or opportunities. Quality of CRM notes and follow-up tracking. Contribution to sales revenue. Responsiveness to customer requests. Consistency and reliability. Work Environment This is an in-office sales and customer-support role. The person in this position will work closely with our inside sales and marketing team members. The role requires professionalism, persistence, attention to detail, and the ability to communicate with a wide range of customers, including contractors, safety managers, facility managers, maintenance teams, purchasing agents, business owners, and industrial buyers. Compensation Compensation is a hybrid of hourly pay based on experience (50% of total pay), with performance-based incentives, commissions, and bonuses based on sales activity (50%+ of remaining pay), booked appointments, closed opportunities, and company goals. For the career minded individual, this is a great position. Current pay structure allows for the correct individual to earn $80,000+ their first year. Company Description About MHi Pros As a licensed contractor and certified distributor for a vast array of industrial solution manufacturers, we have a key focus on material handling and safety solutions! Our team of engineered solution specialists works with customers daily assisting them with their purchases every step of the way . click apply for full job details

Job Description Job Description Sales Account Representative (Entry-Level) Are you trying to break into the sports, energy, and corporate marketing world but keep running into the 3 to 5 years of experience required wall? We get it. At our Pittsburgh headquarters, we do things differently. We believe the best talent isn't always the most experienced-it is the most driven. We are looking for energetic, team-oriented individuals to develop from the ground up. If you are a recent college graduate or looking to jump-start a new career track, we will teach you everything you need to know from Day 1. Forget fetching coffee. You will be hands-on, representing Fortune 500 and 100 brands, major players in the energy sector, and high-profile partners like the Pittsburgh Penguins and Pittsburgh Pirates. Through immersive daily training, you will build a toolkit of highly transferable business skills. You will master direct marketing, target audience outreach, and account management. You will perfect the art of customer service, account acquisition, and business-to-consumer communication. You will learn how to spot talent, interview peers, and build organizational culture. Finally, you will move from executing campaigns to managing teams, coaching others, and leading office strategy. We do not care about a perfect corporate resume. We care about your drive, your energy, and how you show up. You will thrive here if you possess a natural curiosity and love picking up new, practical business skills. You are a people person who can comfortably chat with anyone, anywhere. You bring a positive, collaborative attitude and love winning as a team. You look at obstacles as puzzles to solve rather than roadblocks. We provide full, paid training from the ground up, so zero prior experience is required. You will work directly with seasoned managers invested in your career progression. Our management training program offers clear, metrics-driven benchmarks to fast-track your path into leadership. You will work alongside an ambitious, community-driven team in a high-energy setting.

Customer Service Manager Position Summary The Customer Service Manager is responsible for managing day-to-day customer service activities while directly supporting customers and leading the Customer Service team. This is a hands-on leadership role that balances customer interaction, order management, problem resolution, and team supervision to ensure a high level of customer satisfaction, accuracy, responsiveness, and operational efficiency. The Customer Service Manager serves as both a working manager and team leader, actively handling key customer accounts, supporting escalated customer concerns, and coaching and developing Customer Service Representatives. This role works closely with Sales, Operations, Production, Supply Chain, Quality, and other internal teams to ensure customer needs are met and issues are resolved in a timely and professional manner. Key Responsibilities Customer Service and Account Support Process customer orders, quotations, and inquiries accurately and efficiently. Serve as the primary point of contact for key customer accounts and escalated customer concerns. Resolve issues related to orders, pricing, shipments, returns, product availability, delivery schedules, and other customer service matters. Maintain regular communication with customers regarding order status, delivery timing, changes, delays, and other relevant updates. Ensure customer requests are addressed promptly, professionally, and in accordance with company standards. Build and maintain positive working relationships with customers through timely follow-up, clear communication, and effective problem resolution. Support customer retention by ensuring consistent service quality and responsiveness. other duties as assigned Team Leadership Supervise, support, and provide day-to-day direction to Customer Service Representatives. Provide training, coaching, feedback, and guidance to support employee performance and development. Monitor workload distribution to ensure adequate coverage and timely response to customer needs. Conduct performance evaluations and support employee development plans. Reinforce company expectations related to accuracy, professionalism, communication, responsiveness, and accountability. Foster a collaborative, customer-focused, and solutions-oriented team environment. Address performance or conduct concerns in partnership with Human Resources, as appropriate. Operational Management Monitor order entry accuracy, response times, and other customer service performance metrics. Develop, document, and improve customer service procedures, workflows, and best practices. Coordinate with Sales, Operations, Production, Supply Chain, Quality, and other departments to resolve customer issues and support business needs. Assist with forecasting customer demand and identifying potential service or supply challenges. Identify opportunities to improve customer service processes, reduce errors, and improve communication across departments. Support effective communication between customers and internal teams to ensure customer requirements are understood and met. Escalate significant customer issues, service concerns, or operational risks to management as appropriate. Reporting and Performance Monitoring Track and report key customer service metrics, including order accuracy, responsiveness, backlog, customer complaints, and service levels. Analyze customer trends, complaints, recurring issues, and service performance. Recommend corrective actions and continuous improvement initiatives. Prepare reports and updates for management as needed. Support management in evaluating customer service performance and identifying opportunities for improvement. Qualifications Education Associate's or Bachelor's degree in Business, Communications, Supply Chain, or a related field preferred. High school diploma / GED required An equivalent combination of higher education, training, and relevant experience may be considered. Experience Minimum of five years of customer service experience required. Minimum of two years of supervisory, team lead, or people leadership experience required Experience in manufacturing, industrial products, distribution, or B2B customer service environment preferred. Experience working with ERP and CRM systems is required. Skills and Competencies Strong customer relationship management skills. Proven ability to lead, coach, and develop team members. Excellent verbal and written communication skills. Strong organizational, prioritization, and multitasking skills. Ability to manage competing priorities in a fast-paced environment. Strong problem-solving, conflict-resolution, and decision-making skills. High attention to detail and accuracy. Ability to work cross-functionally with Sales, Operations, Production, Supply Chain, Quality, and other internal and external teams. High level of proficiency with Microsoft Office, including Excel. Ability to use ERP, CRM, order management, and customer service systems effectively. Professional judgment, discretion, and the ability to handle sensitive customer and business information appropriately. Ability to travel occasionally as business needs require. Ability to work in office Other This role does have direct reports Work Environment This position primarily works in an office environment within a manufacturing business. The role requires frequent interaction with employees, customers, and cross-functional departments. The position may occasionally require time in production, areas, where the employee may be exposed to noise, moving equipment, machinery, dust, temperature changes, and other conditions commonly found in a manufacturing environment. Physical Requirements The physical requirements described below are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit, stand, and walk for extended periods of time. Ability to use a computer, keyboard, mouse, telephone, and other office equipment for extended periods. Ability to communicate verbally and in writing with employees, customers, vendors, and other business contacts. Ability to read, review, and interpret documents, reports, order information, customer communications, and system data. Ability to occasionally bend, stoop, reach, and move throughout office and operational areas. Ability to occasionally lift, carry, push, or pull up to 25 pounds. Ability to occasionally access production, warehouse, or shop floor areas, which may require the use of required personal protective equipment. Additional Responsibilities Perform other duties as assigned to support the needs of the department and business. Follow all company policies, procedures, safety rules, and work instructions. Maintain regular and reliable attendance. Support a work environment that promotes accountability, teamwork, professionalism, and customer focus. Job Description Statement This job description is intended to describe the general nature and level of work being performed by employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions associated with the role. The company reserves the right to modify, add, or remove duties and assign other responsibilities as needed. Reasonable Accommodation Statement The company is committed to providing reasonable accommodations to qualified individuals with disabilities, unless doing so would create an undue hardship. Employees who require an accommodation to perform the essential functions of the position should contact Human Resources. Employment Statement Employment with the company is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without notice, and with or without cause, subject to applicable law. Employment is contingent on passing a reference check, background check, and drug screening. No phone calls or recruiters please. Equal Employment Opportunity (EEO) Statement Evantic is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, creed, national origin, ancestry, sex, pregnancy, gender identity or expression, sexual orientation, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. Evantic is committed to creating an inclusive and respectful workplace for all employees. PI0fb1d29edbfd-7786

Job Description Job Description If you enjoy fast paced environments, meeting new people, and building real sales skills, this opportunity offers a strong starting point for your career. We are expanding our Retail & Events team and looking for a Sales Account Representative who will work directly with customers at retail locations and local promotional events. In this position, you will represent our client's brand, introduce products and services, and assist customers through the enrollment and purchasing process. This role focuses heavily on face to face communication, sales presentations, and customer engagement. You will help drive new customer acquisitions while gaining hands on experience in sales, marketing promotions, and account management. Daily Responsibilities Engage customers in retail environments and at promotional events Introduce current offers, promotions, and available service options Deliver clear and confident sales presentations Identify customer needs and recommend appropriate solutions Complete new customer enrollments and assist with account setup Maintain professional relationships with customers throughout the sales process Track sales activity and update customer information through company systems Support retail marketing campaigns and promotional event initiatives Work closely with team leaders to improve performance and territory results What You Can Expect Monday to Friday schedule Weekly base pay plus commission opportunities Performance bonuses and sales incentives Paid training in sales strategy, marketing promotions, and customer engagement Leadership development and advancement opportunities Travel opportunities for top performers Candidate Profile Strong communication and people skills Positive attitude and strong work ethic Interest in sales, marketing, or account management Comfortable speaking with customers in retail and event environments Self motivated and goal oriented This Sales Account Representative role provides hands on experience in retail sales, marketing promotions, customer acquisitions, and account management while working in energetic retail locations and community events. It is an excellent entry level opportunity for individuals looking to build a long term career in sales and leadership. Company Description JOHN EDWARDS INC At our company, we don't just invest in our employees' success; we champion it. We prioritize listening to their ideas, providing growth opportunities, and fostering a healthy work-life balance. It's not just a promise; it's our culture-a commitment to celebrating every individual and empowering them to thrive both personally and professionally. Company Description JOHN EDWARDS INC At our company, we don't just invest in our employees' success; we champion it. We prioritize listening to their ideas, providing growth opportunities, and fostering a healthy work-life balance. It's not just a promise; it's our culture-a commitment to celebrating every individual and empowering them to thrive both personally and professionally.

About Lightpath Lightpath is building the fiber infrastructure the digital economy depends on - owning, operating, and expanding dense, high-performance networks for enterprises, public institutions, carriers, and cloud innovators. Our all-fiber network supports mission-critical environments, from financial markets and healthcare systems to AI platforms and next-generation cloud architectures. As we expand across the Northeast and into high-growth markets nationwide, we invest ahead of demand - building infrastructure with precision, resilience, and accountability. To support that growth, we're building a team of people who take ownership, think long-term, and take pride in tackling complex work with care and integrity. At Lightpath, every role contributes to infrastructure that powers critical systems and real-world outcomes. We look for individuals who value precision, accountability, and collaboration and who want to help build networks, processes, and partnerships that are engineered to last. Job Summary Responsible for handling inbound prospective customer inquiries and conduct outbound telemarketing activities to prospective customers with the objective of generating qualified leads that result in sales to "New Customers". Responsible for conducting outbound telemarketing efforts to existing customers in support of data validation and customer marketing programs as directed by management. Responsibilities Responsible for handling inbound prospective inquiries. Understands and communicates knowledge of all products and/or services. Responsible for determining qualification of prospect based on company guidelines. Schedule appointments for Account Executives to meet with prospective customers. Work with Director, Sales Leadership and Account Executives to create prospective targets. Responsible for performing any and all administrative tasks & ensuring documentation is completed in a full and accurate manner. Responsible for meeting company standards and sales objectives pertaining to quantity and quality of work performed on an ongoing basis. Responsible for performing all work-related tasks in a manner that is compliant with policies and procedures. Demonstrates professional salesmanship through the use of highly developed telemarketing techniques and effective presentation skills. Responsible for performing timely and accurate lead entry of each sales transaction made as well as updating Salesforce CRM as required. Provides constant feedback to relevant departments regarding competitive information gathered. Key Measures of Success Include: Outbound call volume. Data quality. Lead generation & qualification. Sales appointment generation. Attendance and participation in Sales meetings. Qualifications Associates degree or equivalent experience preferred. 1+ years of relevant work experience in tele-sales/telemarketing. Ability to work closely with other functional areas. Articulate, with strong oral and written communications skills. Ability to work in a fast-paced environment. Basic PC / Keyboard skills required. Strong customer service skills. High attention to detail, ability to multi-task with strong communication skills. High level of energy and commitment as well as the desire to succeed. Lightpath is an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. Lightpath collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. This position is identified as being performed in/or reporting to company operations in Massachusetts. The pay range at the time of posting in the specified locations is $60,000 - $75,000/year plus uncapped earned commissions. Pay ranges are supplied in compliance with Massachusetts law. Pay is competitive and based on a number of job-related factors, including skills and experience. Some of our featured benefits include medical, dental, vision insurance, yearly bonus program and company matched 401k.

Description: FastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed all-fiber network. About the Opportunity Not a desk person? Like talking to people and making money? FastBridge Fiber is looking for outgoing, motivated people who want to earn great money while working outside and meeting new people in the community. This is a perfect entry-level role for someone who wants to build sales skills, make uncapped commission, and be part of a fun, competitive team. No sales experience? No problem. We train you. What You'll Be Doing Think of this as being the face of FastBridge Fiber in the neighborhood. You'll spend your day in local communities: Walking in neighborhoods, knocking on doors, and talking with homeowners Selling fiber internet service by conducting face-to-face sales presentations Placing door hangers and sharing info about our service Educating residents on why fiber internet, and specifically FastBridge Fiber internet, is better Achieving or exceeding monthly sales targets by selling fiber internet service Following up with customers for referrals Representing FastBridge Fiber at local events and other marketing activities Complying with company policies, brand guidelines, sales and ethical practices while conducting all job activities. This role is active, social, and different every day. If you dislike sitting behind a desk, you'll love this job! What You Get $20 Hourly + Uncapped Commissions - At plan, overall target compensation of $80,000-$100,000 Full training, no sales experience needed Real career growth opportunities Medical, dental, and vision benefits Paid time off + holidays 401(k) plan A fun, supportive team environment We're Looking For People Who Are Friendly and confident talking to new people Motivated to earn commission and grow Comfortable working outdoors and walking neighborhoods Reliable and organized Positive and able to handle rejection Requirements: Valid driver's license Ability to pass background check Ability to walk and stand for extended periods Minimal technology aptitude - you'll be using an iPad and apps for order taking and activity tracking Flexible schedule (some evenings/weekend/events), 90% of schedule is 10am-6:30p M-F. Note: hours are subject to change based on weather conditions or other adjustments based on business needs. Willingness to travel to other markets within the company's footprint is a plus Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Why FastBridge? At FastBridge we work hard, have fun, and celebrate wins together. Ready to level up? Apply today and let's connect! Want to know more about us? Go to Compensation details: 00 Yearly Salary PI2ea54eb0b5-

Job Description Job Description Summary: We're seeking a results-driven individual to join our sales team as a full-time Outside Sales Representative. Q4 Industries is a locally owned and successful growing company. We have been in business for 23 years. We are a B2B distribution company that provides Janitorial Facility supplies to a diverse range of customers, including businesses, schools, healthcare facilities, hospitality establishments, and other organizations. We also offer a very unique concrete product, sealer (also very unique), and many other products to the construction industry. We offer a competitive starting salary and full benefits. Our management team is committed to continuous training of you as our new-hire sales representative. Including assistance with product knowledge, sales calls, proposals, and initial customer meetings to ensure your success. We are a part of a national organization of independent facility maintenance distributors which allows us to provide national purchasing programs, supply chain logistics and marketing programs with the lowest total cost solutions to our customers. Our management team will work closely with you. If you work hard for several years, you will earn outstanding compensation. The management team will assist you in every way possible you will not fail. Duties: Introduce our products and services to customers and prospects. Actively seek out and engage new business opportunities. Present, promote, and sell products and solutions to existing and prospective customers. Develop new customers through prospecting. Build and maintain excellent customer relationships. Provide systems and solution training for your customers. Commitment to professional self-improvement and staying "on top of" product innovations and industry trends. Attend company meetings. Complete required sales results and activity reporting. Collaborate with internal team members to serve our customers. Requirements: Excellent interpersonal and communication skills, both verbal and written. Ability to work independently. Proficiency with Microsoft Office and other sales software is preferable. Ability to create and deliver presentations. High energy and positive attitude. Good organizational skills with the ability to prioritize and manage time effectively. A minimum of one year of sales or marketing experience is preferred. High school graduate or equivalent Must have a valid driver's license. Maintain a professional appearance that is client-appropriate Nice to Haves: B2B sales experience. Some college would be helpful, but not required. Bi-lingual Spanish speaking but not required Benefits: Base salary. Car Allowance or vehicle will be provided. No Cap Commission Program. Bonus Program. Health, Life and Disablilty insurance is paid by the company for the employee. We provide a matching 401k and offer vision and dental insurance. Ongoing sales training and coaching Company Description As a leading supplier and distributor of high-quality janitorial supplies, Q4 Industries, LLC. has one of the largest selections of cleaning supplies and equipment, paper products, construction supplies and foodservice supplies in the Kansas City area. Founded in 2003, Q4 Industries, LLC. was established on the belief that there is a need for a chemical, paper, and industrial supply distributor that services businesses in a manner superior to existing competitors. Q4's purpose is to help companies maintain state-of-the-art buildings using cost-effective supplies. We distinguish ourselves from our competitors with our knowledgeable sales force, fast and courteous delivery, easy ordering options, and an ongoing quest to find innovative products and solutions that help customers save time and money. Our four key secrets to success all begin with the same unique letter each of the key secrets began with the letter "Q", thus the name Q4 Industries. Q4 has grown quickly because of its focus and ability to provide the service we have promised and its ability to attract the right talent to solve customers' problems. Q4 has focused its attention on some of Kansas City's best customers. Examples include sporting venues, one of Kansas City's largest manufacturers, several nursing and assisted living facilities, local municipalities, universities, real estate management companies and some of the largest businesses in the Midwest. At Q4, "we're big enough to equip KC's largest venues and we're small enough to care". By serving companies locally and nationwide, we continually pride ourselves in upholding the level of customer service and quality of supplies that have become our trademark throughout the years. We are passionate about what we do every day! Company Description As a leading supplier and distributor of high-quality janitorial supplies, Q4 Industries, LLC. has one of the largest selections of cleaning supplies and equipment, paper products, construction supplies and foodservice supplies in the Kansas City area. Founded in 2003, Q4 Industries, LLC. was established on the belief that there is a need for a chemical, paper, and industrial supply distributor that services businesses in a manner superior to existing competitors. Q4's purpose is to help companies maintain state-of-the-art buildings using cost-effective supplies. We distinguish ourselves from our competitors with our knowledgeable sales force, fast and courteous delivery, easy ordering options, and an ongoing quest to find innovative products and solutions that help customers save time and money. Our four key secrets to success all begin with the same unique letter each of the key secrets began with the letter "Q", thus the name Q4 Industries. Q4 has grown quickly because of its focus and ability to provide the service we have promised and its ability to attract the right talent to solve customers' problems. Q4 has focused its attention on some of Kansas City's best customers. Examples include sporting venues, one of Kansas City's largest manufacturers, several nursing and assisted living facilities, local municipalities, universities, real estate management companies and some of the largest businesses in the Midwest. At Q4, "we're big enough to equip KC's largest venues and we're small enough to care". By serving companies locally and nationwide, we continually pride ourselves in upholding the level of customer service and quality of supplies that have become our trademark throughout the years. We are passionate about what we do every day!

Job Description Job Description ABOUT CIRCOR Join a Team That Powers the Mission-Critical. At CIRCOR Aerospace & Defense , we don't just build pumps and valves-we engineer the heartbeat of the world's most advanced naval fleets. From our historic Warren, MA facility-home to the legacies of Warren Pumps and Portland Valve - we design and manufacture high-performance fluid control systems that protect those who protect us. We are building precision technology that operates in the harshest environments on earth-on submarines deep below the surface, on ships safeguarding freedom at sea, and in missions where failure is not an option. By joining the CIRCOR team, you will be contributing to safeguarding people, vessels, and missions around the world. We're a global team of over 3,100 people across 100+ countries, united by a single purpose: to keep the world safe, moving, and resilient. As our mission expands, so does our need for exceptional talent and we are looking for driven individuals to grow with us. At CIRCOR, your expertise fuels something bigger. Every idea you share and every detail you craft contributes to the safety and success of those who serve. We offer more than a job - we offer a career driven by purpose, powered by innovation, and supported by a team that stands behind you. Because here, you don't just make products. You make a difference. SR. INSIDE SALES REP Position Summary The Inside Sales Rep provides management and oversight of U.S. Navy pumps projects from the request for quotation (RFQ) through product delivery and post-installation testing. The Inside Sales Rep serves as a single point of contact for the customer's purchasing, engineering, operations, and quality departments. The Inside Sales Rep is responsible for managing or directly providing customer service and inside sales support. This role also provides technical assistance, support and value selection of products for various applications taking into consideration price and availability, consulting with other internal stakeholders when required. KEY RESPONSIBILITIES - Reviews customer requests for U.S. Navy project quotations coordinating with other teams including engineering, planning, purchasing, operations, and quality to develop quotations considering factory capability, factory capacity, and financial results - Prepares and submits written (verbal where appropriate) quotations for U.S. Navy project customers and representatives in accordance with CIRCOR and customer requirements - Facilitates initiative-taking customer communications and addressing customer inquiries throughout the duration of the quotation and purchase order acceptance process - Based on Application Engineer input, recommends product or service enhancements to improve customer's satisfaction and sales potential - Document sales and marketing activities along with tracking of opportunities - Additional tasks and responsibilities as assigned CANDIDATE PROFILE Knowledge, Skills & Abilities - Knowledge of Terms and Conditions, FAR/DFAR is necessary - Strong commitment to process and procedure adherence - In-depth understanding of concepts and principles in customer service. Able to solve routine and complex problems using information sources provided, or by conceptual and innovative thinking, with or without supervision - Self-starter, organized, thorough, and meticulous - Able to plan and prioritize work to meet demanding customer and internal deadlines - Able to maintain a high level of accuracy producing quality work when working under pressure - Intermediate data entry skills and is proficient using Microsoft Word, Excel, and Outlook software EDUCATION & EXPERIENCE - Bachelor of Science degree, preferably in or with appropriate valve, regulator, and fluid mechanics/control related coursework, education, or experience will be considered. Significant work experience can be substituted for educational requirements on a case-by-case basis - 2-4 years' technical customer service experience in manufacturing support - 5 years' experience in a technical environment. Familiar with standard manufacturing concepts, practices, and procedures Other U.S. Citizen COMPANY BACKGROUND CIRCOR International is one of the world's leading providers of mission critical flow control products and services for the Industrial and Aerospace & Defense markets. The Company has a product portfolio of market-leading brands serving its customers' most demanding applications. CIRCOR markets its solutions directly and through various sales partners to more than 14,000 customers in approximately 100 countries. The Company has a global presence with approximately 3,100 employees with headquarters in Burlington, Massachusetts. For more information visit our website at In late 2023, CIRCOR was acquired by the private equity firm Kohlberg Kravis Roberts & Co. L.P. (together with its affiliates, "KKR"). The news release is available here along with additional information about KKR and its unique approach to employee ownership can be found at the end of this document. Equal Opportunity Statement CIRCOR is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities, veterans, women, and minorities are encouraged to apply. BENEFITS Why Work at CIRCOR Employee Ownership Program: As part of CIRCOR's acquisition by KKR, you're not just an employee - you are an owner. All employees are owners of the company and everyone has a stake in the company's success. Our ownership culture fosters a sense of pride and accountability, driving innovation and excellence across all levels of the company. Since 2011, KKR portfolio companies have awarded billions of dollars of total equity value to over 60,000 non-senior management employees, demonstrating how broad-based engagement and alignment can create business value while driving greater financial inclusion. Other Benefits Include: Generous paid time off policy Medical, Dental, Vision Insurance available first day Company Paid Life Insurance and Short-Term Disability Insurance Educational Assistance 401k with company match Employee Referral Bonus Program

Description: The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the "Best Value" supplier in the industry. Essential Duties and Responsibilities : The essential duties and responsibilities of this job are included but not limited to this job description - other tasks may be assigned and expected to be performed. Responsible for managing customer accounts with objectives to increase customer satisfaction, gross margin and sales. Handles customer request including quotes, orders, follow-up and delivery information. Solves various customer matters, issues credits, debits and authorizes return goods. Communicates customer requirements to Operations & Engineering. Monitors price inventory agreements. Supports members of the outside sales team. Works well in a team environment to solve customer issues. Communicates issues and problems with management in a timely manner. Maintains superb attention to details. Maintains detailed documentation to support decision and ensure continuity of service. Requirements: 3-5 years of advanced level Customer Service experience preferably in a manufacturing environment. Strong customer focus - able to listen carefully to identify customer requirements and negotiate mutually beneficial solutions. Knowledge of order entry / enterprise systems, preferably QAD. Minimum High School Diploma (Associate's degree preferred) Strong ability to clearly articulate verbal and written communications. Demonstrated knowledge of all Microsoft Office programs: Word, Excel, and Outlook. Must be technically orientated. Ability to multi-task and meet deadlines is critical. Bilingual (Spanish) is a plus, but not required. U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 Compensation details: 0 Yearly Salary PI0dfa250c0a9b-9660

We're a growing organization known for our high-performing teams and customer-first approach. As we continue to expand, we're looking for an Inside Sales Representative to join our eSales team in Norwell, MA. In this role, you'll collaborate with sales, suppliers, and corporate teams to manage quotes and orders, considering competitive landscapes and leveraging our inventory and buying strength to meet both corporate and customer expectations. We offer a stable, collaborative work environment where individual contributions are valued and growth is encouraged. If you're looking to build a rewarding career with a company where your work truly makes a difference, we invite you to join our team. What You'll Do Assist existing or potential web customers with inquiries related to website processes, account setup, pricing, delivery, order status, quotes, and return authorizations. Identify common web customer experience issues and escalate to the appropriate parties to enhance website functionality and efficiency. Develop a strong understanding of PeopleSoft and its application in quoting, order entry, account management, and customer satisfaction. Collaborate with marketing and purchasing to support customer sales, order fulfillment, and product profitability growth. Gain knowledge of warehouse schedules and capabilities to ensure efficient order management and customer satisfaction. Manage active quotes and enter significant ones into the quote funnel throughout the business day. Participate in ongoing training to enhance customer and product knowledge through seminars, vendor training, and customer interface. Achieve target profit margins and meet or exceed sales goals set by management. Gain knowledge of contracts and their impact on orders within the PeopleSoft system, focusing on Awards, Blankets, Bonds, Ship & Debit, and purchasing cost contracts. Work closely with field sales and sales support teams to provide timely and accurate responses to requests for technical, pricing, delivery, and order status information. Coordinate relationships with supplier representatives and customer purchasing contacts. Maintain professionalism and integrity in communications with customers and manufacturer partners. Secondary Responsibilities: Review new web quotes and orders to identify potential long-term opportunities. Engage in telemarketing and proactive selling activities with assigned and new customers in the territory as needed. Occasionally execute the strategy of selling more lines and commodities to assigned customers. Work with sales and management teams to identify and develop services and growth strategies for new and existing sales opportunities. What You Bring A bachelor's degree in engineering, marketing, business, or a related field is preferred. Professional experience in electronic distribution sales is helpful. Strong computer proficiency, including Excel, Word, and Outlook. Excellent written and verbal communication skills, with professional tone and attention to detail. Strong organizational and time management abilities, with the ability to manage multiple priorities effectively. Why Join Us? At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy. 401(k)/Roth plan with matching, ensuring your financial future is secure. Healthcare Savings Accounts for added flexibility in managing medical expenses. Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development. Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally. A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours. We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being. Compensation Annual Base Salary Range: $50,000 Annual Total Compensation Range (Base + Incentive): $55,000 The typical compensation structure includes a base salary representing approximately 65% of the total target income and a monthly incentive opportunity representing about 35% of the total target income. If you are hired into an entry level position, that structure will be with higher base pay moving towards an incentive structure. Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final details will be confirmed at the time of offer. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-add Custom Solutions Center in Lewisville, TX. To learn more about us, visit To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 0 Yearly Salary PIece18bcd657e-7961

Business Development Representative Kickstart your career in Business-to-Business (B2B) Sales with Ohio Business Machines! This is the perfect opportunity to get your foot in the door, learn the ropes, and grow into a full-time B2B outside sales role. We're looking for motivated individuals ready to set the foundation for a successful sales career. In this entry-level position, you'll play a crucial role in setting appointments for our account managers, focusing on both current clients and prospective customers. This is a salary-based role with the exciting opportunity to earn commission as you grow and develop. Key Responsibilities: Lead Navigation: Guide qualified leads through the sales pipeline, connecting them with Account Managers and setting up introductory meetings. Prospect Cultivation: Build relationships with new prospects through phone calls, targeted emails, and cutting-edge sales sequencing tools. Your goal? Introduce Ohio Business Machines' solutions and identify key decision-makers in the target market. Meeting Objectives: Arrange 10-15 successful sales meetings per week to meet monthly targets. Proactive Prospecting: Contact 40-60 prospects daily, seeking out new opportunities for business growth. CRM Management: Use our CRM to manage client data, log interactions, and schedule follow-ups accurately. Telemarketing with Zoom: Use our Zoom phone system to make your prospecting calls. What You'll Gain: A solid foundation in business-to-business sales. Mentorship and training to transition into an outside sales role. The opportunity to earn while learning, with a salary and commission structure. Qualifications: Educational Background: College degree preferred. Communication Proficiency: Strong communication skills are essential. Self-Motivation: Demonstrates a high level of self-motivation. Team Player: Collaborates effectively within a team and takes initiative when necessary. Results-Oriented: Driven by a focus on achieving measurable outcomes. Prior Experience: Previous experience in Business Development, Sales Development Representative roles, or similar positions is advantageous. Benefits: Paid Time Off (PTO) & 9 Paid Holidays (including your Birthday!) Major Medical, Dental, Vision, Life, AD&D Insurance Flexible Spending Account (FSA) or Health Savings Account (HSA) 401(k) with Company Match Ongoing Training & Development opportunities Competitive Base Salary plus Uncapped Commissions & Bonuses President's Club Trips Employee Referral Bonus Program Ready to start your career in B2B sales? Apply today! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Education: Associate (Preferred) Experience: Telemarketing: 1 year (Preferred) Ability to Commute: Cleveland, OH 44114 (Required) Work Location: In person Compensation details: 0 Yearly Salary PIe7fa0866e0e7-8077

SUMMARY: The Sales Department Administrator is responsible for supporting the sales team and engaging with customers on behalf of the company, addressing customer needs, and ensuring they provide a positive experience. To perform this role, you need to possess high-level customer service skills. This skill set includes qualities like active listening, empathy, problem-solving, and communication. The ability to understand and convey technical information regarding Electric Materials products and services is necessary for concise communication with both customers and other departments within the company. ESSENTIAL DUTIES AND RESPONSIBILITIES : Manage large amounts of incoming calls and emails; Enter and process customer purchase orders (and any subsequent changes) accurately and efficiently; Provide accurate order acknowledgements; Process customer estimates; Identify and assess customers' needs to achieve satisfaction; Work closely with production planning and manufacturing to confirm, convey and monitor delivery dates and changes to customer deliveries; Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution; Keep records of customer interactions, process customer accounts and file documents; Build sustainable relationships and trust with customer accounts through open and interactive communication; Provide accurate, valid and complete information by using the right methods/tools. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Minimum 5 years of administrative experience in a manufacturing environment (preferred); Associate degree (Business or related field), is preferred; Highly proficient in Microsoft Office, particularly Excel, Power Point and Word; Well-developed communication skills (verbal and written); Detailed oriented and very comfortable performing and reviewing data analysis; Strong communication skills, able to multi-task, and desire to work in a fast paced and team-oriented environment. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. OTHER SKILLS AND ABILITIES: Good working knowledge of computers and related software as job entails are required. Data entry and retrieval of such information on a regular basis. A successful candidate should also be able to work with a sense of urgency, when required, and have a strong desire for learning the principles of the business. PI6854d5-

Are you looking for a rewarding career where your contributions truly matter? At Uniland, we offer a culture focused on people, growth, and community. We foster an environment that empowers team members at all levels, supports professional development, encourages volunteerism, and values collaborative innovation - so you can make a meaningful impact while building your future with us. Who we are: Uniland is a leading family-owned and operated real estate development firm headquartered in Amherst, NY. For more than five decades, we've built a reputation for excellence in commercial real estate, offering a full range of services including development, construction, leasing, property management, and more. Our commitment to quality, innovation, and long-term relationships sets us apart in the industry. At Uniland, we value integrity, teamwork, and continuous improvement-and we're proud to offer a workplace where associates can grow their careers while making a lasting impact on the communities we serve. Uniland is a caring employer, offering comprehensive, high-quality benefits to help our associates maintain a healthy, well-balanced lifestyle. Our associates enjoy: Multiple medical plan options including a high deductible, low-cost HSA health plan with a generous employer contribution Company-sponsored (paid) Life Insurance and Long-Term Disability Comprehensive optional benefits such as Dental, Vision, Supplemental Life and Short-Term Disability, Legal/ID Protection, and Accident and Critical Illness Insurance Paid time off options, 8 paid company holidays, Voluntary Time Off (VTO), bereavement leave, jury duty leave, parental leave, voting leave, and other forms of paid leave as required by applicable law or regulation Retirement planning through the Company's 401(k) with employer match Candidates must have a valid driver's license to meet the essential functions of the job. JOB SUMMARY The HVAC Maintenance Mechanic is a skilled professional responsible for performing a wide range of HVAC, mechanical, and general maintenance tasks in support of Uniland Maintenance Company, Inc. and the Property Management Department. This role ensures safe, efficient, and fully operational facilities across Uniland's portfolio and third-party managed sites. Responsibilities include responding to service requests, conducting preventive maintenance, and addressing emergencies. A primary focus of this role is ensuring operational performance and reliability of heating, ventilation, and air conditioning systems. With a strong emphasis on technical excellence, customer service, and professionalism, the HVAC Maintenance Mechanic upholds Uniland's reputation for high-quality property management and tenant satisfaction. ESSENTIAL FUNCTIONS Responds promptly and professionally to emergency, routine, curative, and preventive maintenance work orders, ensuring timely and thorough completion. Performs skilled maintenance, diagnostics, and repairs on a variety of HVAC systems, including rooftop units, split systems, and heat pumps. Identifies and resolves HVAC-related issues such as refrigerant leaks, electrical/control failures, mechanical malfunctions, and airflow problems, ensuring minimal disruption to tenants and operations. Completes general facility maintenance tasks as needed, including basic plumbing, electrical, lighting, carpentry, and general repairs to support building operations. Conducts property and equipment inspections during site visits; proactively identifies and initiates necessary maintenance or repair actions to uphold facility standards. Maintains a clean, organized, and safe work environment; adheres to all safety protocols, regulatory standards, and company policies. Ensures full cleanup of work areas after each task. Communicates professionally and courteously with tenants, vendors, and internal teams, demonstrating respect, discretion, and a commitment to exceptional service. Accurately documents maintenance activities through work orders, refrigerant logs, equipment service records, and other required reports in accordance with compliance standards. Operates and maintains HVAC tools and diagnostic equipment; reports any tools or equipment needing repair or replacement. Drives company vehicles between various job sites in compliance with traffic laws and company policies; maintains vehicle cleanliness and readiness. Participates in after-hours on-call rotation; responds to maintenance and HVAC-related emergencies in alignment with department protocols. OTHER DUTIES Purchases and tracks HVAC and maintenance-related materials in accordance with company purchasing procedures and budget guidelines. Assists with property readiness tasks such as inspections, turnover work, and coordination with the Property Management and Sales teams. Engages in ongoing professional development and training to stay current with HVAC technologies, refrigerant regulations, and building maintenance best practices. Actively participates in and contributes to any/all initiatives when requested and/or required. EDUCATION & EXPERIENCE High School Diploma or GED required. A minimum of three years of experience in HVAC installation, maintenance, and repair; general building maintenance experience also required. Commercial property or multi-tenant facility experience strongly preferred. At a minimum, OSHA 10-Hour Safety Certification is required or must be obtained. EPA Section 608 Certification Universal required. Completion of an HVAC trade school program or formal apprenticeship preferred. Valid driver's license with a clean driving record required. KNOWLEDGE, SKILLS & ABILITIES Strong working knowledge of building systems, including HVAC, plumbing, electrical, carpentry, and general facility maintenance. In-depth understanding of commercial HVAC systems, including refrigeration cycles, thermostatic controls, variable air volume (VAV) systems, and rooftop units. Comprehensive understanding of safety standards, building codes, refrigerant handling procedures, and best practices for HVAC and general maintenance work. Familiarity with preventive maintenance software systems; experience with platforms such as Yardi is preferred. Proficiency with, or the ability to learn, Building Management Systems (BMS), used to monitor and control HVAC equipment. Proficient in the use of computers and mobile devices for work order management, timekeeping, and internal communication. Experienced in using HVAC-specific tools such as manifold gauges, recovery machines, vacuum pumps, and electrical testers. Skilled in diagnosing and resolving maintenance issues, particularly HVAC-related problems, with a focus on cost-effective and practical solutions. Proficient in the safe operation of hand tools, power tools, diagnostic equipment, and general maintenance supplies. Effective time management and organizational skills, with the ability to adapt to changing priorities. Professional communication and interpersonal skills, with a strong emphasis on tenant and customer service. Ability to perform maintenance and repair work across a variety of property types, including office, industrial, retail, and residential spaces. Capable of working independently and managing tasks across multiple sites with minimal supervision. Ability to read, interpret, and apply information from technical manuals, HVAC schematics, and diagrams. Ability to accurately document work performed, complete required reports, such as refrigerant logs, and follow both written and verbal instructions. Comfortable using tablets, mobile apps, or computer systems for receiving and managing tasks. Demonstrates strong initiative, reliability, and a commitment to maintaining clean, safe, and functional properties. Maintains professionalism, confidentiality, and represents the company with integrity in all interactions. Willingness to work flexible hours and respond to after-hours emergency calls as part of an on-call rotation. PHYSICAL DEMANDS & WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this position at multiple commercial properties. Reasonable accommodation may be made to enable individuals with disabilities to safely perform the essential functions. Frequently required to stand, walk, bend, squat, crouch, kneel, twist, and reach (including overhead) for extended periods while performing repairs and preventive maintenance across multiple sites. Regularly lifts, carries, pushes, and pulls tools, equipment, and materials; frequently up to 50 pounds and occasionally greater weights with assistance, carts, dollies, or other mechanical means. Must be able to safely use and climb ladders of various classifications (including step ladders, straight/single ladders, extension ladders, and fixed ladders) and stairs; work from elevated surfaces (including roofs, lifts, and mezzanines); and access mechanical rooms, basements, crawlspaces, and other restricted or confined areas as job duties require. Requires frequent use of hands and fingers for repetitive tasks such as gripping, pinching, turning, and manipulating small parts while operating hand and power tools, test instruments, valves . click apply for full job details

Summary We are seeking a detail-oriented Service Administrator to provide administrative support to the branch Service Manager and Service Department. This position requires in office presence and the essential functions cannot be performed remotely. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities Self-motivated and goal orientated- ability to work independently. Knowledge of computers and office software systems. Possess strong organizational skills. Ability to adapt to changes in work loads. Adjust priorities quickly as circumstances dictate. Process invoices and submission of warranty information. Type various letters, correspondence, and memos. Maintain various safety, DOT, and Vehicle inspection reports. Maintain accurate Equipment Shipping and Receiving records. Email Equipment/Sales dept of individual shippers and receivers upon receipt of machine. Manual Timesheet entry for Service Technicians into Infor/Lawson. Provides back-up coverage to front-desk reception. Code, copy and reconcile third-party invoices (monthly or as needed) (Responsible for ALL vendor invoices) Service call report follow-up. Assist Service Manager with closing work orders (new process customer and internal jobs, work orders) Develop parts and labor estimates. Provide back-up support to Dispatch as needed (technician scheduling, problem resolution with customers, open work orders) Perform other duties as assigned. Education and/or Experience High School diploma or equivalent required. Some college is a plus. Previous administrative/clerical experience preferred. Communication Skills Ability to read, write and speak to effectively communicate with personnel, customers, and visitors in person, on the phone and by written communication. Ability to get along with diverse personalities in a tactful, mature, and flexible manner Must be able to follow written instructions Computer Skills Proficient level of computer and data entry skills required Experience with Microsoft Windows, Word, and Excel Previous experience utilizing Lawson is a plus Physical Demands While performing the duties of this job, the personnel must have sufficient physical ability and mobility to work in an office setting to perform office administrative work. While this is primarily a sedentary role, personnel in this position have the flexibility to stand, stretch and/or walk as needed to break up extended periods of sitting. The personnel will routinely use a multiphone switchboard phone system and regularly be required to talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment (keyboard, mouse, computer, printer, postage machine, telephone); reach with hands and arms; occasionally required to stand; walk and stoop, kneel, crouch, and bend. Personnel will frequently lift and/or move/push/pull up to 10 pounds and occasionally lift and/or push/pull/move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision and the to adjust focus. This job operates in a professional office environment. While performing the duties of this job, the employee will be required to utilize the computer screen and keyboard, telephone and will need to bend and reach to file. Work is performed in a typical office setting. Work Environment General office environment. Position Type and Expected Hours of Work This is position is classified as full-time, hourly non-exempt. Normal Days of work are Monday through Friday 8:00 a.m. to 5:00 p.m. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the personnel for this job. Duties, responsibilities, and activities may change at any time. EEO/AAP Statement Rudd Equipment Company, Inc. is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Incumbent or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal of equal opportunity, we maintain an Affirmative Action Program through which we take good faith efforts to recruit, hire, and advance in the employment of qualified minorities, women, persons with disabilities, Vietnam-era veterans, and other protected veterans. PI65c5-