Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. This is an hourly, non-exempt position with paid overtime available. This is a Desk-based/Non-inspect role for the Pacific Time Zone, Mountain Time Zone (Including the state of Arizona) and Central Time Zone. This role is remote eligible for candidates located or willing to self-relocate to Pacific, Mountain or Central Time Zone continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 3 days per week. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Experience handling Property Mitigation Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside or willing to self-relocate to Pacific Time Zone, Mountain Time Zone (Including the state of Arizona) or Central Time Zone Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. This is an hourly, non-exempt position with paid overtime available. This is a Desk-based/Non-inspect role for the Pacific Time Zone, Mountain Time Zone (Including the state of Arizona) and Central Time Zone. This role is remote eligible for candidates located or willing to self-relocate to Pacific, Mountain or Central Time Zone continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 3 days per week. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Experience handling Property Mitigation Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside or willing to self-relocate to Pacific Time Zone, Mountain Time Zone (Including the state of Arizona) or Central Time Zone Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a Manager, Claims Operations to lead a team of subrogation specialists. This role leads Auto, Property or other Claims subrogation employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. There are multiple roles available with this posting. The candidates selected may lead a Property, Auto Responder, or Auto Demander subrogation team. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory, management or senior level coaching leadership experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: 18 months direct Claims Subrogation handling experience Experience in a Claims Manager/Supervisor role Auto and/or Property Claims experience US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We are seeking a Manager, Claims Operations to lead a team of subrogation specialists. This role leads Auto, Property or other Claims subrogation employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. There are multiple roles available with this posting. The candidates selected may lead a Property, Auto Responder, or Auto Demander subrogation team. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory, management or senior level coaching leadership experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: 18 months direct Claims Subrogation handling experience Experience in a Claims Manager/Supervisor role Auto and/or Property Claims experience US military experience gained through military service or gained as a military spouse / domestic partner Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Colorado Springs, CO. Relocation assistance is not available for this position. Manages and is accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor. 2+ years handling complex non-injury auto coverage and liability decisioning. 2+ years physical damage and/or auto injury claims experience. Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $106,650 - $191,970. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Colorado Springs, CO. Relocation assistance is not available for this position. Manages and is accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develops engaged employees through regular coaching and feedback to deliver business results. Executes process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and, procedures. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager or Supervisor. 2+ years handling complex non-injury auto coverage and liability decisioning. 2+ years physical damage and/or auto injury claims experience. Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $106,650 - $191,970. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Identifies and handles existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 1 year auto physical damage or total loss experience. Ongoing Professional Development with a focus on Insurance. Bachelors' Degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $57,970 - $103,870. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust non-attorney involved soft tissue bodily injury to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position will be based out of the following locations: San Antonio, TX; Chesapeake, VA; Colorado Springs, CO; Phoenix, AZ; and Tampa, FL. Relocation assistance is not available for this position. What you'll do: Identifies and handles existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts non-attorney involved soft tissue bodily injury claims, as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on soft tissue claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Provides advice and sets expectations into next steps to members. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. What you have: High School Diploma or General Equivalency Diploma. 1 year of injury adjusting or auto liability adjusting experience to include highly complex vehicle physical damage, such as multi-vehicle, non-owned vehicles, or total loss claims. Working knowledge and understanding of the auto claims contract as well as application of case and state laws and regulations. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: 2+ years Auto Liability/Casualty adjusting experience to include complex/multi vehicle liability. 1 year auto physical damage or total loss experience. Ongoing Professional Development with a focus on Insurance. Bachelors' Degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $57,970 - $103,870. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.) Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; Tampa, FL; Colorado Springs, CO and Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. May act as an informal resource for team members with less experience. What you have: High School or General Equivalency Diploma. 1 year of injury adjusting experience. 2 years of auto liability claims adjusting experience. Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Demonstrated time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: Current Early Settlement or have at least one year of previous Early Settlement experience. 2 years of handling attorney represented third party injury claims. 4 or more years auto liability/casualty adjusting experience. Ongoing Professional Development with a focus on Insurance. Bachelors degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Sr. Injury Adjuster, you will work within defined guidelines and framework, responsible to adjust attorney involved moderately complex bodily injury claims to include confirming coverage, determining liability, investigating, evaluating, negotiating, defending, and settling claims in compliance with state laws and regulations. Accountable for delivering a concierge level of best in class member service through setting appropriate expectations, proactive communications, advice, and compassion. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX; Chesapeake, VA; Tampa, FL; Colorado Springs, CO and Phoenix, AZ. Relocation assistance is not available for this position. What you'll do: Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Adjusts attorney-involved moderately complex bodily injury claims with demonstrable injuries (e.g. torn meniscus, broken bones, disc herniations), as well as all auto physical damage associated with those claims. Identifies, confirms, and makes coverage decisions on moderately complex bodily injury claims. Investigates loss details, determines legal liability, evaluates, negotiates, and arrives at claim settlement within appropriate authority guidelines. Clearly documents thought process, investigation, evaluation, negotiation, and settlement decisions. Prioritizes and manages assigned claims workload to keep members and other involved parties informed, provides timely claims status updates. Collaborates and supports team members to resolve issues and identify appropriate matters for escalation. Partners and/or directs vendors and internal business partners to facilitate timely claims resolution. Supports workload surges and/or Catastrophe Operations as needed. May act as an informal resource for team members with less experience. What you have: High School or General Equivalency Diploma. 1 year of injury adjusting experience. 2 years of auto liability claims adjusting experience. Deep knowledge and understanding of the auto claims contract as well as application of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Demonstrated time-management and decision-making skills. Proven investigatory, prioritizing, multi-tasking, and problem-solving skills. Proficient knowledge of human anatomy and medical terminology associated with bodily injury claims. Ability to exercise sound financial judgment and discretion in handling insurance claims. Proficient knowledge of coverage evaluation, loss assessment, and loss reserving. Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts. What sets you apart: Current Early Settlement or have at least one year of previous Early Settlement experience. 2 years of handling attorney represented third party injury claims. 4 or more years auto liability/casualty adjusting experience. Ongoing Professional Development with a focus on Insurance. Bachelors degree or higher. US military experience through military service or a military spouse/domestic partner. Compensation Range: The salary range for this position is: $63,590 - $121,530. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Execute process improvements, provide feedback on the process and leads organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager/Supervisor. 2+ years of experience handling total loss claims. 2+ years handling complex non-Injury auto coverage and liability decisioning. 2+ years physical damage and/or auto injury claims experience. Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. US military experience through military service or a military spouse/domestic partner. Salary: The salary range for this position is: $103,450 - $197,730 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Execute process improvements, provide feedback on the process and leads organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspects and reviews quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creates conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Current experience as a Claims Manager/Supervisor. 2+ years of experience handling total loss claims. 2+ years handling complex non-Injury auto coverage and liability decisioning. 2+ years physical damage and/or auto injury claims experience. Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. US military experience through military service or a military spouse/domestic partner. Salary: The salary range for this position is: $103,450 - $197,730 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Auto Adjuster you will proactively handle the complete end to end claims process. Taking statements, policy and coverages, determination of liability and complete services needed. Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and compassion. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Colorado Springs, CO location. Relocation assistance is not available for this position. What you'll do: Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims. Negotiates liability for comparative negligence (claimant or adverse carrier). Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements). Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies intermediate knowledge of Auto Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service experience. Progressive experience handling low complexity auto non injury liability claims. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. Successful completion of a job-related assessment may be required. What sets you apart: One or more years of auto liability claims experience managing claims from initial contact through resolution Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills At least two years of customer service experience, demonstrating strong communication and problem-solving skills Proven experience with comparative negligence and shared liability determinations Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions Proficiency with Guidewire or similar claims management systems Bachelor's degree or industry designation (e.g., AIC, CPCU) Military experience through service or as a military spouse Compensation range: The salary range for this position is: $52,960.00 - $89,370.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Auto Adjuster you will proactively handle the complete end to end claims process. Taking statements, policy and coverages, determination of liability and complete services needed. Within defined guidelines and framework, responsible to adjust moderately complex auto insurance claims presented by or against our members to include the end-to-end claims process and settling claims in compliance with state laws and regulations. Accountable for delivering best in class service, through setting appropriate expectations, proactive communications, advice, and compassion. We offer a flexible work environment that requires an individual to be in the office 3 days per week, after completing 6 months in office. This position is based in the Colorado Springs, CO location. Relocation assistance is not available for this position. What you'll do: Investigates liability and applies appropriate coverage, evaluates, negotiates, and settles moderately complex auto claims. Negotiates liability for comparative negligence (claimant or adverse carrier). Identifies coverage concerns, reviews prior loss history, determines, and creates Special Investigation Unit (SIU) referrals, when appropriate. Interacts with multiple parties to gather information needed to determine liability (police reports, recorded statements, witness statements). Resolves claims through proactive problem solving and decision making, within authority guidelines and under moderate supervision, overcoming obstacles, and effectively prioritizing the workload. Clearly documents thought process including damage evaluation, investigation, negotiation, and settlement decisions Collaborates and sets expectations with external and internal business partners to facilitate claims resolution. Supports members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Applies developing knowledge of P&C insurance industry products, services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures. Applies intermediate knowledge of Auto Physical Damage to adjust claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service experience. Progressive experience handling low complexity auto non injury liability claims. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Developing knowledge and understanding of auto claims contracts as well as application of case law and state laws and regulations. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. Successful completion of a job-related assessment may be required. What sets you apart: One or more years of auto liability claims experience managing claims from initial contact through resolution Minimum one year of experience managing a pending inventory with demonstrated organization and prioritization skills At least two years of customer service experience, demonstrating strong communication and problem-solving skills Proven experience with comparative negligence and shared liability determinations Strong analytical and communication skills with the ability to interpret policy language, assess coverages, and make sound decisions Proficiency with Guidewire or similar claims management systems Bachelor's degree or industry designation (e.g., AIC, CPCU) Military experience through service or as a military spouse Compensation range: The salary range for this position is: $52,960.00 - $89,370.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. Manages and is accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Execute process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and procedures. What you'll do: Inspects and reviews quality of property claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creating conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims. Experience handling water loss claims. Knowledge of property claims contracts and interpretation of case law. Residential construction experience. Knowledge of Xactimate, XactAnalysis and XactContents. Experience handling catastrophe claims. CPCU or other insurance industry designation. Current or prior L4A participant. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $103,450 - $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. Manages and is accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Execute process improvements, provides feedback on the process and leads organizational process changes. Drives execution of operational risk management, regulatory compliance training, policies and procedures. What you'll do: Inspects and reviews quality of property claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identifies opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners. Creating conditions for success removes obstacles, leads and champions change. Achieves optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handles escalations and makes appropriate decisions based on the policy. Facilitates and guides employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hires, develops, and coaches claims employees for results delivery. Consistently coaches employees on claims handling and identifies opportunities to improve overall process and engagement. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of relevant education and/or experience. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims. Experience handling water loss claims. Knowledge of property claims contracts and interpretation of case law. Residential construction experience. Knowledge of Xactimate, XactAnalysis and XactContents. Experience handling catastrophe claims. CPCU or other insurance industry designation. Current or prior L4A participant. US military experience gained through military service or gained as a military spouse / domestic partner. Compensation range: The salary range for this position is: $103,450 - $186,210. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description Specialization: Acute Care Job Summary: Critical Care Division Lead APP covering ICU sites of care in Central and North Florida ICC Healthcare is seeking an experienced APP leader to join our critical care team as the Division Lead of Advanced Practice Providers for our North/Central Florida Division. Summary of Role: This position will be approximately 80% clinical and 20% supervisory/administrative. APP will provide acute care to patients within their homebase critical care departments utilizing advanced assessment, differential diagnosis, outcome identification, care planning and management, implementation of interventions, and evaluation of patient progress along the continuum of care. A wide degree of autonomy is expected. Providers will also orient new APP's to ICC, supervise all APPs in assigned division, and provide constructive feedback and professional development of each APP. Qualified Candidates : Acute Care NP or PA degree required Advanced Degree with leadership focus preferred 3-5 years experience in the critical care setting as an APP required BLS and ACLS certified Proficient in intubations, arterial lines, and central lines Ability to obtain state licensure and DEA Evidence of quality project management and leadership experience highly desired Demonstrate excellent communication and collaboration skills Exhibit strong organizational skills and basic computer knowledge in Outlook, Excel, and PowerPoint Ability to travel as needed, 8 sites of Care: Orlando, Kissimmee, Gainesville, Tallahassee, Lake City, Ocala, and Pensacola Incentive/Benefits Package: Employed W2, salaried position Competitive compensation with an excellent benefits package including health, dental, life insurance, stock options, 401k with company match, disability, CME allowance and days, PTO, and more Expert practice management including privileging, provider enrollment, and billing and collections Appropriate staffing models and flexible scheduling 100% covered occurrence based malpractice Insurance Supportive Leadership resources to include Regional and Facility Medical Directors, Operational Leaders, and Lead APP colleagues in alternate divisions About ICC Healthcare: ICC Healthcare employees over 700 providers in 70 programs across 13 states with 6-8 new programs opening each year. The success of the ICC intensivist program relies on strong team building strategies within the ICU, the hardwiring of best practice evidence base protocols, and streamlining the delivery of hospital wide critical care services on a national scale. Florida often feels like stepping into a place where everyday life blends with a vacation mindset. Warm, sunny weather dominates most of the year, creating an easygoing rhythm where outdoor living becomes second nature. Mild winters mean you can stroll the beach in January, tend a garden year round, or simply enjoy the mood boosting sunshine that defines the state s identity. Florida s coastal beauty is a constant backdrop residents are rarely more than a short drive from world class beaches with soft sand, clear water, and endless opportunities for swimming, kayaking, or just relaxing by the shore. Beyond the scenery, the state s no income tax policy offers a meaningful financial advantage, allowing people to keep more of what they earn and enjoy a lower overall tax burden. Add in Florida s cultural diversity, vibrant food scene, and mix of bustling cities and laid back coastal towns, and the state becomes a place where many find both opportunity and a relaxed lifestyle that s hard to match.
07/27/2026
Full time
Description Specialization: Acute Care Job Summary: Critical Care Division Lead APP covering ICU sites of care in Central and North Florida ICC Healthcare is seeking an experienced APP leader to join our critical care team as the Division Lead of Advanced Practice Providers for our North/Central Florida Division. Summary of Role: This position will be approximately 80% clinical and 20% supervisory/administrative. APP will provide acute care to patients within their homebase critical care departments utilizing advanced assessment, differential diagnosis, outcome identification, care planning and management, implementation of interventions, and evaluation of patient progress along the continuum of care. A wide degree of autonomy is expected. Providers will also orient new APP's to ICC, supervise all APPs in assigned division, and provide constructive feedback and professional development of each APP. Qualified Candidates : Acute Care NP or PA degree required Advanced Degree with leadership focus preferred 3-5 years experience in the critical care setting as an APP required BLS and ACLS certified Proficient in intubations, arterial lines, and central lines Ability to obtain state licensure and DEA Evidence of quality project management and leadership experience highly desired Demonstrate excellent communication and collaboration skills Exhibit strong organizational skills and basic computer knowledge in Outlook, Excel, and PowerPoint Ability to travel as needed, 8 sites of Care: Orlando, Kissimmee, Gainesville, Tallahassee, Lake City, Ocala, and Pensacola Incentive/Benefits Package: Employed W2, salaried position Competitive compensation with an excellent benefits package including health, dental, life insurance, stock options, 401k with company match, disability, CME allowance and days, PTO, and more Expert practice management including privileging, provider enrollment, and billing and collections Appropriate staffing models and flexible scheduling 100% covered occurrence based malpractice Insurance Supportive Leadership resources to include Regional and Facility Medical Directors, Operational Leaders, and Lead APP colleagues in alternate divisions About ICC Healthcare: ICC Healthcare employees over 700 providers in 70 programs across 13 states with 6-8 new programs opening each year. The success of the ICC intensivist program relies on strong team building strategies within the ICU, the hardwiring of best practice evidence base protocols, and streamlining the delivery of hospital wide critical care services on a national scale. Florida often feels like stepping into a place where everyday life blends with a vacation mindset. Warm, sunny weather dominates most of the year, creating an easygoing rhythm where outdoor living becomes second nature. Mild winters mean you can stroll the beach in January, tend a garden year round, or simply enjoy the mood boosting sunshine that defines the state s identity. Florida s coastal beauty is a constant backdrop residents are rarely more than a short drive from world class beaches with soft sand, clear water, and endless opportunities for swimming, kayaking, or just relaxing by the shore. Beyond the scenery, the state s no income tax policy offers a meaningful financial advantage, allowing people to keep more of what they earn and enjoy a lower overall tax burden. Add in Florida s cultural diversity, vibrant food scene, and mix of bustling cities and laid back coastal towns, and the state becomes a place where many find both opportunity and a relaxed lifestyle that s hard to match.
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Director, AML and Fraud Reporting & Analytics is responsible for sound AML and Fraud risk management through effective management of data, metrics and reporting that is used to think critically and inform decision making. Ensuring Santander delivers a competitive customer experience while managing compliance and operational risks is key. The incumbent will directly contribute and lead a team of professionals focused delivering timely and quality management of data and reporting used for monitoring and managing risks. Ability to represent business unit in transformational and technology implementation projects to identify risk and key controls and requirements for Fraud and AML analytics and reporting team that are necessary to support the project. Analyzes various types of transactions, account, customer, and forensic data from control providers to evaluate trends, explain losses, identify and assist with the closure of issues. Develop reporting and analytics while applying critical thinking to support financial crime risk management activities. Recommend, develop and implement analytic capabilities necessary to effectively monitor and manage risk. Develop procedures to effectively manage controls and deliverables with quality documentation used for audit and regulatory reviews. Build relationships with internal and external business partners and industry peers to facilitate information-sharing opportunities and identification of best practices. Determines and recommends product management and business unit control enhancements and changes using both analytical and critical thinking. Builds analytical programs and end user tools to support business unit analytics and performance monitoring metrics including key risk and performance indicator dashboards. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Qualifications: 9+ Years Risk Management/Controls Experience (preference with AML and Fraud) - Required. Strong risk operational risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment. Advanced knowledge of data management framework and transformation. Advanced knowledge of analytical tools including SAS, SQL, Python. Ability to interact with Auditors/Regulators and product an output that can be sent right to them. Excellent organizational and project management skills. Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business, functions, geographies and lines of defense. Advanced process, workflow and control validation and/or risk assessment skills. Ability to direct, train and guide peers, subordinates and management. Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed. Ability to adjust to new developments/changing circumstances. Ability to convey a sense of urgency and drive issues/projects to closure. Ability to effectively interact with the market, executive management and vendors. Ability to adapt and adjust to multiple demands and competing priorities. Excellent written and oral communication skills. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $123,750.00 USD Maximum: $210,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
07/27/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Director, AML and Fraud Reporting & Analytics is responsible for sound AML and Fraud risk management through effective management of data, metrics and reporting that is used to think critically and inform decision making. Ensuring Santander delivers a competitive customer experience while managing compliance and operational risks is key. The incumbent will directly contribute and lead a team of professionals focused delivering timely and quality management of data and reporting used for monitoring and managing risks. Ability to represent business unit in transformational and technology implementation projects to identify risk and key controls and requirements for Fraud and AML analytics and reporting team that are necessary to support the project. Analyzes various types of transactions, account, customer, and forensic data from control providers to evaluate trends, explain losses, identify and assist with the closure of issues. Develop reporting and analytics while applying critical thinking to support financial crime risk management activities. Recommend, develop and implement analytic capabilities necessary to effectively monitor and manage risk. Develop procedures to effectively manage controls and deliverables with quality documentation used for audit and regulatory reviews. Build relationships with internal and external business partners and industry peers to facilitate information-sharing opportunities and identification of best practices. Determines and recommends product management and business unit control enhancements and changes using both analytical and critical thinking. Builds analytical programs and end user tools to support business unit analytics and performance monitoring metrics including key risk and performance indicator dashboards. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education: Bachelor's Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required Qualifications: 9+ Years Risk Management/Controls Experience (preference with AML and Fraud) - Required. Strong risk operational risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment. Advanced knowledge of data management framework and transformation. Advanced knowledge of analytical tools including SAS, SQL, Python. Ability to interact with Auditors/Regulators and product an output that can be sent right to them. Excellent organizational and project management skills. Ability to independently operate in a complex, matrixed environment; adept at delivering and maintaining productive working relationships across business, functions, geographies and lines of defense. Advanced process, workflow and control validation and/or risk assessment skills. Ability to direct, train and guide peers, subordinates and management. Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed. Ability to adjust to new developments/changing circumstances. Ability to convey a sense of urgency and drive issues/projects to closure. Ability to effectively interact with the market, executive management and vendors. Ability to adapt and adjust to multiple demands and competing priorities. Excellent written and oral communication skills. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $123,750.00 USD Maximum: $210,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Relocation assistance is available for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. This position will be part of our Property Pricing State Team handling forecasting analytics. This role will require an experienced analyst to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: Independently applies actuarial methodologies to complete structured projects (e.g., Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. Proactively resolves technical issues and identifies appropriate issues for escalation. Assists others with troubleshooting issues. Creates instructions and training materials for actuarial tools and processes. Mentors new team members. Apply business acumen to provide actionable insights that help solve business problems. Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of actuarial or analytical business experience. 3 Casualty Actuarial Society (CAS) exams. Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: Experienced pricing forecaster with a background in trend analysis, claims analytics, and reserving. Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). Demonstrated experience with basic actuarial pricing methodologies. Demonstrated experience aggregating and analyzing data to solve problems. Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. P&C Personal Lines pricing experience. Familiarity and experience with industry pricing software such as Earnix. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
07/27/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity Relocation assistance is available for this position. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. This position will be part of our Property Pricing State Team handling forecasting analytics. This role will require an experienced analyst to independently apply actuarial methods for accurate pricing and process improvement, mentor colleagues, provide strategic insights, and manage business risks in compliance with internal risk management policies. Experienced analyst responsible for independently applying actuarial methodologies to complete structured projects and serves as a technical subject matter expert on assigned tasks. What you'll do: Independently applies actuarial methodologies to complete structured projects (e.g., Builds tools to test and implement new methodologies that improve accuracy of actuarial analysis; utilizes model results to select new variables and refresh existing variables in a rating algorithm; analyzes results from multiple methodologies to propose reserve selections and documenting rationale). Identifies and improves existing processes utilizing actuarial, mathematical, or statistical techniques. Proactively resolves technical issues and identifies appropriate issues for escalation. Assists others with troubleshooting issues. Creates instructions and training materials for actuarial tools and processes. Mentors new team members. Apply business acumen to provide actionable insights that help solve business problems. Effectively communicates insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related actuarial/business/analytical experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of actuarial or analytical business experience. 3 Casualty Actuarial Society (CAS) exams. Experience with relevant actuarial, mathematical, and statistical techniques and approaches used to support fact-based decision-making. Intermediate knowledge of data analysis tools, data visualization, developing analysis queries and procedures in Python, R, SQL, SAS, BI tools or other analysis software, and relevant industry data & methods and ability to connect technical insights to business problems. What sets you apart: Experienced pricing forecaster with a background in trend analysis, claims analytics, and reserving. Familiarity with Excel and at least one programming language or modeling software package (Python, SQL, R, SAS, etc.). Demonstrated experience with basic actuarial pricing methodologies. Demonstrated experience aggregating and analyzing data to solve problems. Ability to effectively communicate insights and solutions to broad audiences including actuarial and non-actuarial stakeholders. P&C Personal Lines pricing experience. Familiarity and experience with industry pricing software such as Earnix. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. This role offers location flexibility and is open to candidates across the United States. Candidates based in the Dallas-Fort Worth (DFW) area will be hired in a hybrid capacity and are expected to work onsite at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in office days may be designated based on team needs and business priorities. About The Role: The Sr. Director, Strategy (Oncology & Multispecialty) is the first level of true initiative ownership, owning strategic initiatives end-to-end: framing the problem, designing the approach, leading the analytical team, developing the recommendation, and syndicating it with business leaders through to a decision. This is a senior-level individual contributor role. Initiatives span both commercial segments - provider-facing (GPO, specialty distribution, specialty pharmacy, alternate site infusion, practice management) and biopharma-facing (clinical trial site management, real-world evidence, clinicogenomic data) - and frequently sit at the intersection between the two, where the segment's most distinctive strategic questions live. The Sr. Director leads cross-functional initiative teams and guides the work of Senior Managers, analysts, and business partners through structured problem solving, analytical direction, and high-quality feedback, while formal performance and development accountability remains with people leaders. What You'll Do: Strategic Initiative Leadership Lead strategic initiatives end-to-end - from problem definition and workplan design through analysis, recommendation development, syndication, and hand-off to execution owners. Structure ambiguous, contested problems into clear hypotheses, workplans, and decision paths; insist on clear problem definition, logic, and evidence. Develop recommendations that reflect genuine choices with explicit trade-offs - not lists of initiatives - grounded in the financial architecture of specialty care and biopharma services markets. Prepare and run productive problem-solving sessions with business partners across both franchises; engage stakeholders in joint problem solving rather than delivering conclusions to them. Specialty Value Chain Economics & Financial Analysis Serve as a knowledgeable resource on the financial architecture of the specialty care and biopharma services value chains - including buy-and-bill economics, 340B mechanics, GPO and distribution economics, specialty pharmacy P&Ls, infusion site-of-care dynamics, and the economics of clinical research and RWE businesses among others as required by the business. Direct and quality-control the financial models built by the team; ensure every significant analysis identifies the assumptions that matter most and translates market shifts into quantified P&L implications. Analyze the financial and competitive consequences of regulatory and policy developments - 340B reform, Part B reimbursement policy, oncology care model evolution, biosimilar adoption, and FDA policy on RWE - within the scope of assigned initiatives. Contribute to scenario analysis of structural moves by value chain participants - practice consolidation, PBM vertical integration, health system expansion into community oncology, and technology platform entry among others. Thought Partnership & Syndication Act as a credible thought partner to business and customer leaders within the scope of assigned initiatives; challenge assumptions constructively and surface inconvenient facts early. Understand the organization's culture and individual stakeholder perspectives - including clinical and operational leaders - and consider them in crafting recommendations the business can actually execute. Develop thoughtful plans to engage stakeholders through the process - from fact-finding to solution development - to build alignment as the work proceeds, not after it concludes. Communication Deliver compelling written and oral communications to senior business audiences; lead with key messages, present persuasively and with conviction, and tailor materials to the audience. Ask questions; actively listen and respond and generate real value from meetings, discussions, and workshops, including conversations spanning clinical oncology, practice operations, and data science. Team Leadership & Development Partner with and direct teams; scope work realistically against team capacity and deliver high-quality output without undue crunch. Coach team members in a strengths-based way; provide insightful, timely feedback; shape step-up opportunities that stretch colleagues. Contribute to a positive, inclusive team climate and to function-building efforts including recruiting and knowledge development. Execution Support Translate approved recommendations into implementation roadmaps with clear owners, milestones, and metrics; support transformation programs through their early execution phases. Create feedback loops that surface early execution signals back into the strategic logic. Basic Requirements: 10+ years of progressive experience in strategy, including engagement-leadership experience at a top-tier strategy consulting firm or equivalent project-leadership experience in a corporate strategy function. Experience in healthcare services, specialty care, life sciences, health data, or adjacent industries; demonstrated ability to build working fluency in complex, clinically grounded value chain economics quickly. Track record of leading cross-functional strategic projects end-to-end that resulted in concrete decisions and measurable action - not just analysis delivered to others. Demonstrated ability to lead and develop small analytical teams. Executive presence and demonstrated effectiveness presenting to and influencing senior leaders. Preferred Skills/Experience: Problem Framer: Structures problems soundly using core problem-solving disciplines; translates ambiguity into hypotheses, workplans, and decision paths; embraces qualitative, people, and relationship-based problem solving alongside the quantitative. Specialty Value Chain Fluency: Possesses working knowledge of specialty care and biopharma services economics - buy-and-bill, 340B, specialty pharmacy, infusion, practice management fees, and CRO/RWE business models - and applies it as a core analytical lens, not background knowledge. Recommendation Development: Synthesizes complete sets of implications into well-syndicated recommendations framed as genuine choices with explicit trade-offs; controls quality and process across the initiative. Challenge Senior Leadership: Challenges stakeholder and team assumptions constructively; brings new insights; is developing the trust-based relationships that make challenge welcome rather than resisted. Develop People: Coaches team members in a strengths-based way, solicits feedback, and creates the conditions for high performance and team health. Communication: Prepares well-structured documents with minimal guidance; presents well to audiences of all sizes; fosters constructive dialogue and balances asking with telling. Comfort with uncertainty: Develop and communicate recommendations at the speed required by the business, navigating incomplete information and making and supporting required assumptions to address business needs. Physical Requirements: General office demands Must have the ability to travel up to 25% of the time Candidates that reside within 50 miles of Irving, TX will be required to be onsite 2 days per week McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson . click apply for full job details
07/27/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. This role offers location flexibility and is open to candidates across the United States. Candidates based in the Dallas-Fort Worth (DFW) area will be hired in a hybrid capacity and are expected to work onsite at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in office days may be designated based on team needs and business priorities. About The Role: The Sr. Director, Strategy (Oncology & Multispecialty) is the first level of true initiative ownership, owning strategic initiatives end-to-end: framing the problem, designing the approach, leading the analytical team, developing the recommendation, and syndicating it with business leaders through to a decision. This is a senior-level individual contributor role. Initiatives span both commercial segments - provider-facing (GPO, specialty distribution, specialty pharmacy, alternate site infusion, practice management) and biopharma-facing (clinical trial site management, real-world evidence, clinicogenomic data) - and frequently sit at the intersection between the two, where the segment's most distinctive strategic questions live. The Sr. Director leads cross-functional initiative teams and guides the work of Senior Managers, analysts, and business partners through structured problem solving, analytical direction, and high-quality feedback, while formal performance and development accountability remains with people leaders. What You'll Do: Strategic Initiative Leadership Lead strategic initiatives end-to-end - from problem definition and workplan design through analysis, recommendation development, syndication, and hand-off to execution owners. Structure ambiguous, contested problems into clear hypotheses, workplans, and decision paths; insist on clear problem definition, logic, and evidence. Develop recommendations that reflect genuine choices with explicit trade-offs - not lists of initiatives - grounded in the financial architecture of specialty care and biopharma services markets. Prepare and run productive problem-solving sessions with business partners across both franchises; engage stakeholders in joint problem solving rather than delivering conclusions to them. Specialty Value Chain Economics & Financial Analysis Serve as a knowledgeable resource on the financial architecture of the specialty care and biopharma services value chains - including buy-and-bill economics, 340B mechanics, GPO and distribution economics, specialty pharmacy P&Ls, infusion site-of-care dynamics, and the economics of clinical research and RWE businesses among others as required by the business. Direct and quality-control the financial models built by the team; ensure every significant analysis identifies the assumptions that matter most and translates market shifts into quantified P&L implications. Analyze the financial and competitive consequences of regulatory and policy developments - 340B reform, Part B reimbursement policy, oncology care model evolution, biosimilar adoption, and FDA policy on RWE - within the scope of assigned initiatives. Contribute to scenario analysis of structural moves by value chain participants - practice consolidation, PBM vertical integration, health system expansion into community oncology, and technology platform entry among others. Thought Partnership & Syndication Act as a credible thought partner to business and customer leaders within the scope of assigned initiatives; challenge assumptions constructively and surface inconvenient facts early. Understand the organization's culture and individual stakeholder perspectives - including clinical and operational leaders - and consider them in crafting recommendations the business can actually execute. Develop thoughtful plans to engage stakeholders through the process - from fact-finding to solution development - to build alignment as the work proceeds, not after it concludes. Communication Deliver compelling written and oral communications to senior business audiences; lead with key messages, present persuasively and with conviction, and tailor materials to the audience. Ask questions; actively listen and respond and generate real value from meetings, discussions, and workshops, including conversations spanning clinical oncology, practice operations, and data science. Team Leadership & Development Partner with and direct teams; scope work realistically against team capacity and deliver high-quality output without undue crunch. Coach team members in a strengths-based way; provide insightful, timely feedback; shape step-up opportunities that stretch colleagues. Contribute to a positive, inclusive team climate and to function-building efforts including recruiting and knowledge development. Execution Support Translate approved recommendations into implementation roadmaps with clear owners, milestones, and metrics; support transformation programs through their early execution phases. Create feedback loops that surface early execution signals back into the strategic logic. Basic Requirements: 10+ years of progressive experience in strategy, including engagement-leadership experience at a top-tier strategy consulting firm or equivalent project-leadership experience in a corporate strategy function. Experience in healthcare services, specialty care, life sciences, health data, or adjacent industries; demonstrated ability to build working fluency in complex, clinically grounded value chain economics quickly. Track record of leading cross-functional strategic projects end-to-end that resulted in concrete decisions and measurable action - not just analysis delivered to others. Demonstrated ability to lead and develop small analytical teams. Executive presence and demonstrated effectiveness presenting to and influencing senior leaders. Preferred Skills/Experience: Problem Framer: Structures problems soundly using core problem-solving disciplines; translates ambiguity into hypotheses, workplans, and decision paths; embraces qualitative, people, and relationship-based problem solving alongside the quantitative. Specialty Value Chain Fluency: Possesses working knowledge of specialty care and biopharma services economics - buy-and-bill, 340B, specialty pharmacy, infusion, practice management fees, and CRO/RWE business models - and applies it as a core analytical lens, not background knowledge. Recommendation Development: Synthesizes complete sets of implications into well-syndicated recommendations framed as genuine choices with explicit trade-offs; controls quality and process across the initiative. Challenge Senior Leadership: Challenges stakeholder and team assumptions constructively; brings new insights; is developing the trust-based relationships that make challenge welcome rather than resisted. Develop People: Coaches team members in a strengths-based way, solicits feedback, and creates the conditions for high performance and team health. Communication: Prepares well-structured documents with minimal guidance; presents well to audiences of all sizes; fosters constructive dialogue and balances asking with telling. Comfort with uncertainty: Develop and communicate recommendations at the speed required by the business, navigating incomplete information and making and supporting required assumptions to address business needs. Physical Requirements: General office demands Must have the ability to travel up to 25% of the time Candidates that reside within 50 miles of Irving, TX will be required to be onsite 2 days per week McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson . click apply for full job details
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. This role offers location flexibility and is open to candidates across the United States. Candidates based in the Dallas-Fort Worth (DFW) area will be hired in a hybrid capacity and are expected to work onsite at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in office days may be designated based on team needs and business priorities. About The Role: The Sr. Director, Strategy (Oncology & Multispecialty) is the first level of true initiative ownership, owning strategic initiatives end-to-end: framing the problem, designing the approach, leading the analytical team, developing the recommendation, and syndicating it with business leaders through to a decision. This is a senior-level individual contributor role. Initiatives span both commercial segments - provider-facing (GPO, specialty distribution, specialty pharmacy, alternate site infusion, practice management) and biopharma-facing (clinical trial site management, real-world evidence, clinicogenomic data) - and frequently sit at the intersection between the two, where the segment's most distinctive strategic questions live. The Sr. Director leads cross-functional initiative teams and guides the work of Senior Managers, analysts, and business partners through structured problem solving, analytical direction, and high-quality feedback, while formal performance and development accountability remains with people leaders. What You'll Do: Strategic Initiative Leadership Lead strategic initiatives end-to-end - from problem definition and workplan design through analysis, recommendation development, syndication, and hand-off to execution owners. Structure ambiguous, contested problems into clear hypotheses, workplans, and decision paths; insist on clear problem definition, logic, and evidence. Develop recommendations that reflect genuine choices with explicit trade-offs - not lists of initiatives - grounded in the financial architecture of specialty care and biopharma services markets. Prepare and run productive problem-solving sessions with business partners across both franchises; engage stakeholders in joint problem solving rather than delivering conclusions to them. Specialty Value Chain Economics & Financial Analysis Serve as a knowledgeable resource on the financial architecture of the specialty care and biopharma services value chains - including buy-and-bill economics, 340B mechanics, GPO and distribution economics, specialty pharmacy P&Ls, infusion site-of-care dynamics, and the economics of clinical research and RWE businesses among others as required by the business. Direct and quality-control the financial models built by the team; ensure every significant analysis identifies the assumptions that matter most and translates market shifts into quantified P&L implications. Analyze the financial and competitive consequences of regulatory and policy developments - 340B reform, Part B reimbursement policy, oncology care model evolution, biosimilar adoption, and FDA policy on RWE - within the scope of assigned initiatives. Contribute to scenario analysis of structural moves by value chain participants - practice consolidation, PBM vertical integration, health system expansion into community oncology, and technology platform entry among others. Thought Partnership & Syndication Act as a credible thought partner to business and customer leaders within the scope of assigned initiatives; challenge assumptions constructively and surface inconvenient facts early. Understand the organization's culture and individual stakeholder perspectives - including clinical and operational leaders - and consider them in crafting recommendations the business can actually execute. Develop thoughtful plans to engage stakeholders through the process - from fact-finding to solution development - to build alignment as the work proceeds, not after it concludes. Communication Deliver compelling written and oral communications to senior business audiences; lead with key messages, present persuasively and with conviction, and tailor materials to the audience. Ask questions; actively listen and respond and generate real value from meetings, discussions, and workshops, including conversations spanning clinical oncology, practice operations, and data science. Team Leadership & Development Partner with and direct teams; scope work realistically against team capacity and deliver high-quality output without undue crunch. Coach team members in a strengths-based way; provide insightful, timely feedback; shape step-up opportunities that stretch colleagues. Contribute to a positive, inclusive team climate and to function-building efforts including recruiting and knowledge development. Execution Support Translate approved recommendations into implementation roadmaps with clear owners, milestones, and metrics; support transformation programs through their early execution phases. Create feedback loops that surface early execution signals back into the strategic logic. Basic Requirements: 10+ years of progressive experience in strategy, including engagement-leadership experience at a top-tier strategy consulting firm or equivalent project-leadership experience in a corporate strategy function. Experience in healthcare services, specialty care, life sciences, health data, or adjacent industries; demonstrated ability to build working fluency in complex, clinically grounded value chain economics quickly. Track record of leading cross-functional strategic projects end-to-end that resulted in concrete decisions and measurable action - not just analysis delivered to others. Demonstrated ability to lead and develop small analytical teams. Executive presence and demonstrated effectiveness presenting to and influencing senior leaders. Preferred Skills/Experience: Problem Framer: Structures problems soundly using core problem-solving disciplines; translates ambiguity into hypotheses, workplans, and decision paths; embraces qualitative, people, and relationship-based problem solving alongside the quantitative. Specialty Value Chain Fluency: Possesses working knowledge of specialty care and biopharma services economics - buy-and-bill, 340B, specialty pharmacy, infusion, practice management fees, and CRO/RWE business models - and applies it as a core analytical lens, not background knowledge. Recommendation Development: Synthesizes complete sets of implications into well-syndicated recommendations framed as genuine choices with explicit trade-offs; controls quality and process across the initiative. Challenge Senior Leadership: Challenges stakeholder and team assumptions constructively; brings new insights; is developing the trust-based relationships that make challenge welcome rather than resisted. Develop People: Coaches team members in a strengths-based way, solicits feedback, and creates the conditions for high performance and team health. Communication: Prepares well-structured documents with minimal guidance; presents well to audiences of all sizes; fosters constructive dialogue and balances asking with telling. Comfort with uncertainty: Develop and communicate recommendations at the speed required by the business, navigating incomplete information and making and supporting required assumptions to address business needs. Physical Requirements: General office demands Must have the ability to travel up to 25% of the time Candidates that reside within 50 miles of Irving, TX will be required to be onsite 2 days per week McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson . click apply for full job details
07/27/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. This role offers location flexibility and is open to candidates across the United States. Candidates based in the Dallas-Fort Worth (DFW) area will be hired in a hybrid capacity and are expected to work onsite at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in office days may be designated based on team needs and business priorities. About The Role: The Sr. Director, Strategy (Oncology & Multispecialty) is the first level of true initiative ownership, owning strategic initiatives end-to-end: framing the problem, designing the approach, leading the analytical team, developing the recommendation, and syndicating it with business leaders through to a decision. This is a senior-level individual contributor role. Initiatives span both commercial segments - provider-facing (GPO, specialty distribution, specialty pharmacy, alternate site infusion, practice management) and biopharma-facing (clinical trial site management, real-world evidence, clinicogenomic data) - and frequently sit at the intersection between the two, where the segment's most distinctive strategic questions live. The Sr. Director leads cross-functional initiative teams and guides the work of Senior Managers, analysts, and business partners through structured problem solving, analytical direction, and high-quality feedback, while formal performance and development accountability remains with people leaders. What You'll Do: Strategic Initiative Leadership Lead strategic initiatives end-to-end - from problem definition and workplan design through analysis, recommendation development, syndication, and hand-off to execution owners. Structure ambiguous, contested problems into clear hypotheses, workplans, and decision paths; insist on clear problem definition, logic, and evidence. Develop recommendations that reflect genuine choices with explicit trade-offs - not lists of initiatives - grounded in the financial architecture of specialty care and biopharma services markets. Prepare and run productive problem-solving sessions with business partners across both franchises; engage stakeholders in joint problem solving rather than delivering conclusions to them. Specialty Value Chain Economics & Financial Analysis Serve as a knowledgeable resource on the financial architecture of the specialty care and biopharma services value chains - including buy-and-bill economics, 340B mechanics, GPO and distribution economics, specialty pharmacy P&Ls, infusion site-of-care dynamics, and the economics of clinical research and RWE businesses among others as required by the business. Direct and quality-control the financial models built by the team; ensure every significant analysis identifies the assumptions that matter most and translates market shifts into quantified P&L implications. Analyze the financial and competitive consequences of regulatory and policy developments - 340B reform, Part B reimbursement policy, oncology care model evolution, biosimilar adoption, and FDA policy on RWE - within the scope of assigned initiatives. Contribute to scenario analysis of structural moves by value chain participants - practice consolidation, PBM vertical integration, health system expansion into community oncology, and technology platform entry among others. Thought Partnership & Syndication Act as a credible thought partner to business and customer leaders within the scope of assigned initiatives; challenge assumptions constructively and surface inconvenient facts early. Understand the organization's culture and individual stakeholder perspectives - including clinical and operational leaders - and consider them in crafting recommendations the business can actually execute. Develop thoughtful plans to engage stakeholders through the process - from fact-finding to solution development - to build alignment as the work proceeds, not after it concludes. Communication Deliver compelling written and oral communications to senior business audiences; lead with key messages, present persuasively and with conviction, and tailor materials to the audience. Ask questions; actively listen and respond and generate real value from meetings, discussions, and workshops, including conversations spanning clinical oncology, practice operations, and data science. Team Leadership & Development Partner with and direct teams; scope work realistically against team capacity and deliver high-quality output without undue crunch. Coach team members in a strengths-based way; provide insightful, timely feedback; shape step-up opportunities that stretch colleagues. Contribute to a positive, inclusive team climate and to function-building efforts including recruiting and knowledge development. Execution Support Translate approved recommendations into implementation roadmaps with clear owners, milestones, and metrics; support transformation programs through their early execution phases. Create feedback loops that surface early execution signals back into the strategic logic. Basic Requirements: 10+ years of progressive experience in strategy, including engagement-leadership experience at a top-tier strategy consulting firm or equivalent project-leadership experience in a corporate strategy function. Experience in healthcare services, specialty care, life sciences, health data, or adjacent industries; demonstrated ability to build working fluency in complex, clinically grounded value chain economics quickly. Track record of leading cross-functional strategic projects end-to-end that resulted in concrete decisions and measurable action - not just analysis delivered to others. Demonstrated ability to lead and develop small analytical teams. Executive presence and demonstrated effectiveness presenting to and influencing senior leaders. Preferred Skills/Experience: Problem Framer: Structures problems soundly using core problem-solving disciplines; translates ambiguity into hypotheses, workplans, and decision paths; embraces qualitative, people, and relationship-based problem solving alongside the quantitative. Specialty Value Chain Fluency: Possesses working knowledge of specialty care and biopharma services economics - buy-and-bill, 340B, specialty pharmacy, infusion, practice management fees, and CRO/RWE business models - and applies it as a core analytical lens, not background knowledge. Recommendation Development: Synthesizes complete sets of implications into well-syndicated recommendations framed as genuine choices with explicit trade-offs; controls quality and process across the initiative. Challenge Senior Leadership: Challenges stakeholder and team assumptions constructively; brings new insights; is developing the trust-based relationships that make challenge welcome rather than resisted. Develop People: Coaches team members in a strengths-based way, solicits feedback, and creates the conditions for high performance and team health. Communication: Prepares well-structured documents with minimal guidance; presents well to audiences of all sizes; fosters constructive dialogue and balances asking with telling. Comfort with uncertainty: Develop and communicate recommendations at the speed required by the business, navigating incomplete information and making and supporting required assumptions to address business needs. Physical Requirements: General office demands Must have the ability to travel up to 25% of the time Candidates that reside within 50 miles of Irving, TX will be required to be onsite 2 days per week McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson . click apply for full job details
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. This role offers location flexibility and is open to candidates across the United States. Candidates based in the Dallas-Fort Worth (DFW) area will be hired in a hybrid capacity and are expected to work onsite at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in office days may be designated based on team needs and business priorities. About The Role: The Sr. Director, Strategy (Oncology & Multispecialty) is the first level of true initiative ownership, owning strategic initiatives end-to-end: framing the problem, designing the approach, leading the analytical team, developing the recommendation, and syndicating it with business leaders through to a decision. This is a senior-level individual contributor role. Initiatives span both commercial segments - provider-facing (GPO, specialty distribution, specialty pharmacy, alternate site infusion, practice management) and biopharma-facing (clinical trial site management, real-world evidence, clinicogenomic data) - and frequently sit at the intersection between the two, where the segment's most distinctive strategic questions live. The Sr. Director leads cross-functional initiative teams and guides the work of Senior Managers, analysts, and business partners through structured problem solving, analytical direction, and high-quality feedback, while formal performance and development accountability remains with people leaders. What You'll Do: Strategic Initiative Leadership Lead strategic initiatives end-to-end - from problem definition and workplan design through analysis, recommendation development, syndication, and hand-off to execution owners. Structure ambiguous, contested problems into clear hypotheses, workplans, and decision paths; insist on clear problem definition, logic, and evidence. Develop recommendations that reflect genuine choices with explicit trade-offs - not lists of initiatives - grounded in the financial architecture of specialty care and biopharma services markets. Prepare and run productive problem-solving sessions with business partners across both franchises; engage stakeholders in joint problem solving rather than delivering conclusions to them. Specialty Value Chain Economics & Financial Analysis Serve as a knowledgeable resource on the financial architecture of the specialty care and biopharma services value chains - including buy-and-bill economics, 340B mechanics, GPO and distribution economics, specialty pharmacy P&Ls, infusion site-of-care dynamics, and the economics of clinical research and RWE businesses among others as required by the business. Direct and quality-control the financial models built by the team; ensure every significant analysis identifies the assumptions that matter most and translates market shifts into quantified P&L implications. Analyze the financial and competitive consequences of regulatory and policy developments - 340B reform, Part B reimbursement policy, oncology care model evolution, biosimilar adoption, and FDA policy on RWE - within the scope of assigned initiatives. Contribute to scenario analysis of structural moves by value chain participants - practice consolidation, PBM vertical integration, health system expansion into community oncology, and technology platform entry among others. Thought Partnership & Syndication Act as a credible thought partner to business and customer leaders within the scope of assigned initiatives; challenge assumptions constructively and surface inconvenient facts early. Understand the organization's culture and individual stakeholder perspectives - including clinical and operational leaders - and consider them in crafting recommendations the business can actually execute. Develop thoughtful plans to engage stakeholders through the process - from fact-finding to solution development - to build alignment as the work proceeds, not after it concludes. Communication Deliver compelling written and oral communications to senior business audiences; lead with key messages, present persuasively and with conviction, and tailor materials to the audience. Ask questions; actively listen and respond and generate real value from meetings, discussions, and workshops, including conversations spanning clinical oncology, practice operations, and data science. Team Leadership & Development Partner with and direct teams; scope work realistically against team capacity and deliver high-quality output without undue crunch. Coach team members in a strengths-based way; provide insightful, timely feedback; shape step-up opportunities that stretch colleagues. Contribute to a positive, inclusive team climate and to function-building efforts including recruiting and knowledge development. Execution Support Translate approved recommendations into implementation roadmaps with clear owners, milestones, and metrics; support transformation programs through their early execution phases. Create feedback loops that surface early execution signals back into the strategic logic. Basic Requirements: 10+ years of progressive experience in strategy, including engagement-leadership experience at a top-tier strategy consulting firm or equivalent project-leadership experience in a corporate strategy function. Experience in healthcare services, specialty care, life sciences, health data, or adjacent industries; demonstrated ability to build working fluency in complex, clinically grounded value chain economics quickly. Track record of leading cross-functional strategic projects end-to-end that resulted in concrete decisions and measurable action - not just analysis delivered to others. Demonstrated ability to lead and develop small analytical teams. Executive presence and demonstrated effectiveness presenting to and influencing senior leaders. Preferred Skills/Experience: Problem Framer: Structures problems soundly using core problem-solving disciplines; translates ambiguity into hypotheses, workplans, and decision paths; embraces qualitative, people, and relationship-based problem solving alongside the quantitative. Specialty Value Chain Fluency: Possesses working knowledge of specialty care and biopharma services economics - buy-and-bill, 340B, specialty pharmacy, infusion, practice management fees, and CRO/RWE business models - and applies it as a core analytical lens, not background knowledge. Recommendation Development: Synthesizes complete sets of implications into well-syndicated recommendations framed as genuine choices with explicit trade-offs; controls quality and process across the initiative. Challenge Senior Leadership: Challenges stakeholder and team assumptions constructively; brings new insights; is developing the trust-based relationships that make challenge welcome rather than resisted. Develop People: Coaches team members in a strengths-based way, solicits feedback, and creates the conditions for high performance and team health. Communication: Prepares well-structured documents with minimal guidance; presents well to audiences of all sizes; fosters constructive dialogue and balances asking with telling. Comfort with uncertainty: Develop and communicate recommendations at the speed required by the business, navigating incomplete information and making and supporting required assumptions to address business needs. Physical Requirements: General office demands Must have the ability to travel up to 25% of the time Candidates that reside within 50 miles of Irving, TX will be required to be onsite 2 days per week McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson . click apply for full job details
07/27/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. This role offers location flexibility and is open to candidates across the United States. Candidates based in the Dallas-Fort Worth (DFW) area will be hired in a hybrid capacity and are expected to work onsite at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in office days may be designated based on team needs and business priorities. About The Role: The Sr. Director, Strategy (Oncology & Multispecialty) is the first level of true initiative ownership, owning strategic initiatives end-to-end: framing the problem, designing the approach, leading the analytical team, developing the recommendation, and syndicating it with business leaders through to a decision. This is a senior-level individual contributor role. Initiatives span both commercial segments - provider-facing (GPO, specialty distribution, specialty pharmacy, alternate site infusion, practice management) and biopharma-facing (clinical trial site management, real-world evidence, clinicogenomic data) - and frequently sit at the intersection between the two, where the segment's most distinctive strategic questions live. The Sr. Director leads cross-functional initiative teams and guides the work of Senior Managers, analysts, and business partners through structured problem solving, analytical direction, and high-quality feedback, while formal performance and development accountability remains with people leaders. What You'll Do: Strategic Initiative Leadership Lead strategic initiatives end-to-end - from problem definition and workplan design through analysis, recommendation development, syndication, and hand-off to execution owners. Structure ambiguous, contested problems into clear hypotheses, workplans, and decision paths; insist on clear problem definition, logic, and evidence. Develop recommendations that reflect genuine choices with explicit trade-offs - not lists of initiatives - grounded in the financial architecture of specialty care and biopharma services markets. Prepare and run productive problem-solving sessions with business partners across both franchises; engage stakeholders in joint problem solving rather than delivering conclusions to them. Specialty Value Chain Economics & Financial Analysis Serve as a knowledgeable resource on the financial architecture of the specialty care and biopharma services value chains - including buy-and-bill economics, 340B mechanics, GPO and distribution economics, specialty pharmacy P&Ls, infusion site-of-care dynamics, and the economics of clinical research and RWE businesses among others as required by the business. Direct and quality-control the financial models built by the team; ensure every significant analysis identifies the assumptions that matter most and translates market shifts into quantified P&L implications. Analyze the financial and competitive consequences of regulatory and policy developments - 340B reform, Part B reimbursement policy, oncology care model evolution, biosimilar adoption, and FDA policy on RWE - within the scope of assigned initiatives. Contribute to scenario analysis of structural moves by value chain participants - practice consolidation, PBM vertical integration, health system expansion into community oncology, and technology platform entry among others. Thought Partnership & Syndication Act as a credible thought partner to business and customer leaders within the scope of assigned initiatives; challenge assumptions constructively and surface inconvenient facts early. Understand the organization's culture and individual stakeholder perspectives - including clinical and operational leaders - and consider them in crafting recommendations the business can actually execute. Develop thoughtful plans to engage stakeholders through the process - from fact-finding to solution development - to build alignment as the work proceeds, not after it concludes. Communication Deliver compelling written and oral communications to senior business audiences; lead with key messages, present persuasively and with conviction, and tailor materials to the audience. Ask questions; actively listen and respond and generate real value from meetings, discussions, and workshops, including conversations spanning clinical oncology, practice operations, and data science. Team Leadership & Development Partner with and direct teams; scope work realistically against team capacity and deliver high-quality output without undue crunch. Coach team members in a strengths-based way; provide insightful, timely feedback; shape step-up opportunities that stretch colleagues. Contribute to a positive, inclusive team climate and to function-building efforts including recruiting and knowledge development. Execution Support Translate approved recommendations into implementation roadmaps with clear owners, milestones, and metrics; support transformation programs through their early execution phases. Create feedback loops that surface early execution signals back into the strategic logic. Basic Requirements: 10+ years of progressive experience in strategy, including engagement-leadership experience at a top-tier strategy consulting firm or equivalent project-leadership experience in a corporate strategy function. Experience in healthcare services, specialty care, life sciences, health data, or adjacent industries; demonstrated ability to build working fluency in complex, clinically grounded value chain economics quickly. Track record of leading cross-functional strategic projects end-to-end that resulted in concrete decisions and measurable action - not just analysis delivered to others. Demonstrated ability to lead and develop small analytical teams. Executive presence and demonstrated effectiveness presenting to and influencing senior leaders. Preferred Skills/Experience: Problem Framer: Structures problems soundly using core problem-solving disciplines; translates ambiguity into hypotheses, workplans, and decision paths; embraces qualitative, people, and relationship-based problem solving alongside the quantitative. Specialty Value Chain Fluency: Possesses working knowledge of specialty care and biopharma services economics - buy-and-bill, 340B, specialty pharmacy, infusion, practice management fees, and CRO/RWE business models - and applies it as a core analytical lens, not background knowledge. Recommendation Development: Synthesizes complete sets of implications into well-syndicated recommendations framed as genuine choices with explicit trade-offs; controls quality and process across the initiative. Challenge Senior Leadership: Challenges stakeholder and team assumptions constructively; brings new insights; is developing the trust-based relationships that make challenge welcome rather than resisted. Develop People: Coaches team members in a strengths-based way, solicits feedback, and creates the conditions for high performance and team health. Communication: Prepares well-structured documents with minimal guidance; presents well to audiences of all sizes; fosters constructive dialogue and balances asking with telling. Comfort with uncertainty: Develop and communicate recommendations at the speed required by the business, navigating incomplete information and making and supporting required assumptions to address business needs. Physical Requirements: General office demands Must have the ability to travel up to 25% of the time Candidates that reside within 50 miles of Irving, TX will be required to be onsite 2 days per week McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson . click apply for full job details
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. As part of the MT Finance team, the Senior Director provides strategic financial leadership for existing services and new capabilities as they are developed and implemented within the MT service operating model. These include Enterprise Infrastructure & Platform covering all MT compute and telecom services, modernization programs, Universal Contact Center, and specified Business Unit allocation support. The work will include managing the MT Finance team responsible for managing base and project expense for the supported areas; establishing process optimization strategies; enabling automation; and supporting new Enterprise Finance strategy initiatives. This leader must have a strong understanding of IT platforms, FinOps practices, modernization trends, and digital finance capabilities to deliver business-informed financial guidance and insights. The role is responsible for financial management, reporting, status updates, digital enablement, and analytics. In addition, the Senior Director partners with stakeholders across the organization to enhance and automate the consumption-based allocation framework. This leader will also help shape the next generation of MT Finance capabilities by advancing digital finance practices, including data-driven forecasting, automated reporting, self-service analytics, workflow optimization, and responsible use of AI-enabled tools to improve speed, accuracy, transparency, and business insight. Responsibilities: Coordinate with various service area leaders to provide financial structure and maintain strong corporate governance in measuring the financial impact of each service area base budget and project portfolio Identify, measure and track the value of the initiatives delivered by supported service areas, which includes growth initiatives, spend savings efforts and the efficiencies we're creating in our operating model changes Continue the development and lead an expansion of the MT consumption-based allocation service model from supporting metered cloud expenses to enable a process where any consumption-based platform can be integrated into monthly, on demand reporting to enable our business partners to understand and influence enterprise spend through increased visibility. Lead monthly forecast, annual budget and long-term planning process supported service areas Produce monthly financial reports and communicate to finance leadership & C-level executives the Base, Initiative, and value creation delivered from each supported area Develop ways to measure, analyze and communicate KPIs/metrics to senior leadership with clear and concise reporting Lead the financial modeling and assessment of the impact of government policy and industry changes on our business Conduct various ad hoc analyses and provide general financial/data support to help business partners solve problems and understand the financial implications Lead the advancement of digital finance capabilities across supported areas, including automated reporting, scalable data models, dashboarding, workflow simplification, and self-service analytics. Partner with Technology, Finance, Data, and business stakeholders to improve the quality, accessibility, governance, and usability of financial and operational data used in forecasting, planning, performance reporting, and decision support. Identify opportunities to apply AI, advanced analytics, and automation responsibly to reduce manual work, improve forecast accuracy, accelerate insight generation, and enhance financial controls. Translate complex technology cost drivers, consumption patterns, and operational metrics into integrated financial insights that support executive decision-making. Champion digital adoption across the MT Finance team by building capability, improving ways of working, and embedding modern tools into recurring FP&A processes. Manage team and provide mentorship, guidance and career development opportunities Minimum Experience & Education Typically requires 13+ years of finance experience and 6+ years of diversified leadership, planning, communication, organization, and people motivation experience Bachelor's Degree in Finance, Accounting, or Business; MBA preferred Strong understanding of IT platforms and business models including IT process knowledge and familiarity with industry trends around the shift from traditional infrastructure to consumption-based pricing and agentic architecture. Strong understanding of enterprise IT platforms and their cost models including practical familiarity with networking (LAN/WAN), storage (object/cloud storage), and compute (on-prem data center, IaaS, hybrid cloud) environments. The candidate should understand how these infrastructure domains shape budgets, drive vendor negotiations, and influence project financial plans. Familiarity with FinOps practices, the transition from traditional infrastructure to consumption-based and as-a-service pricing models, and emerging trends such as agentic AI architectures Practical familiarity with data visualization, financial systems, planning platforms, workflow tools, and/or AI-enabled productivity tools used to improve finance processes and decision support. Ability to partner across Finance, Technology, Data, and business teams to define requirements, improve data quality, and deliver scalable digital solutions. Critical Skills Strong communication (written and verbal) and people skills to build relationships and influence multiple stakeholders effectively across the company Previous experience leading and managing projects in a complex environment and with the ability to consistently deliver results with large, cross-functional teams High level of MS Excel expertise. Should be able to perform detailed financial modeling and proficient with pivot tables, complex formulas, data analysis, lookups etc. Demonstrated ability to manage tight deadlines and prioritize workloads with a high degree of accuracy and minimal supervision in a fast-paced environment Digital-first mindset with demonstrated ability to simplify, automate, and scale recurring finance processes. Strong analytical storytelling skills, with the ability to connect financial results, operational drivers, technology consumption, and business outcomes for senior audiences. Change leadership skills to drive adoption of new processes, tools, and digital ways of working across finance teams and business partners. Curious, self-starter who consistently takes the initiative to address questions and build new processes/structures We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $161,000 - $268,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. . click apply for full job details
07/27/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. As part of the MT Finance team, the Senior Director provides strategic financial leadership for existing services and new capabilities as they are developed and implemented within the MT service operating model. These include Enterprise Infrastructure & Platform covering all MT compute and telecom services, modernization programs, Universal Contact Center, and specified Business Unit allocation support. The work will include managing the MT Finance team responsible for managing base and project expense for the supported areas; establishing process optimization strategies; enabling automation; and supporting new Enterprise Finance strategy initiatives. This leader must have a strong understanding of IT platforms, FinOps practices, modernization trends, and digital finance capabilities to deliver business-informed financial guidance and insights. The role is responsible for financial management, reporting, status updates, digital enablement, and analytics. In addition, the Senior Director partners with stakeholders across the organization to enhance and automate the consumption-based allocation framework. This leader will also help shape the next generation of MT Finance capabilities by advancing digital finance practices, including data-driven forecasting, automated reporting, self-service analytics, workflow optimization, and responsible use of AI-enabled tools to improve speed, accuracy, transparency, and business insight. Responsibilities: Coordinate with various service area leaders to provide financial structure and maintain strong corporate governance in measuring the financial impact of each service area base budget and project portfolio Identify, measure and track the value of the initiatives delivered by supported service areas, which includes growth initiatives, spend savings efforts and the efficiencies we're creating in our operating model changes Continue the development and lead an expansion of the MT consumption-based allocation service model from supporting metered cloud expenses to enable a process where any consumption-based platform can be integrated into monthly, on demand reporting to enable our business partners to understand and influence enterprise spend through increased visibility. Lead monthly forecast, annual budget and long-term planning process supported service areas Produce monthly financial reports and communicate to finance leadership & C-level executives the Base, Initiative, and value creation delivered from each supported area Develop ways to measure, analyze and communicate KPIs/metrics to senior leadership with clear and concise reporting Lead the financial modeling and assessment of the impact of government policy and industry changes on our business Conduct various ad hoc analyses and provide general financial/data support to help business partners solve problems and understand the financial implications Lead the advancement of digital finance capabilities across supported areas, including automated reporting, scalable data models, dashboarding, workflow simplification, and self-service analytics. Partner with Technology, Finance, Data, and business stakeholders to improve the quality, accessibility, governance, and usability of financial and operational data used in forecasting, planning, performance reporting, and decision support. Identify opportunities to apply AI, advanced analytics, and automation responsibly to reduce manual work, improve forecast accuracy, accelerate insight generation, and enhance financial controls. Translate complex technology cost drivers, consumption patterns, and operational metrics into integrated financial insights that support executive decision-making. Champion digital adoption across the MT Finance team by building capability, improving ways of working, and embedding modern tools into recurring FP&A processes. Manage team and provide mentorship, guidance and career development opportunities Minimum Experience & Education Typically requires 13+ years of finance experience and 6+ years of diversified leadership, planning, communication, organization, and people motivation experience Bachelor's Degree in Finance, Accounting, or Business; MBA preferred Strong understanding of IT platforms and business models including IT process knowledge and familiarity with industry trends around the shift from traditional infrastructure to consumption-based pricing and agentic architecture. Strong understanding of enterprise IT platforms and their cost models including practical familiarity with networking (LAN/WAN), storage (object/cloud storage), and compute (on-prem data center, IaaS, hybrid cloud) environments. The candidate should understand how these infrastructure domains shape budgets, drive vendor negotiations, and influence project financial plans. Familiarity with FinOps practices, the transition from traditional infrastructure to consumption-based and as-a-service pricing models, and emerging trends such as agentic AI architectures Practical familiarity with data visualization, financial systems, planning platforms, workflow tools, and/or AI-enabled productivity tools used to improve finance processes and decision support. Ability to partner across Finance, Technology, Data, and business teams to define requirements, improve data quality, and deliver scalable digital solutions. Critical Skills Strong communication (written and verbal) and people skills to build relationships and influence multiple stakeholders effectively across the company Previous experience leading and managing projects in a complex environment and with the ability to consistently deliver results with large, cross-functional teams High level of MS Excel expertise. Should be able to perform detailed financial modeling and proficient with pivot tables, complex formulas, data analysis, lookups etc. Demonstrated ability to manage tight deadlines and prioritize workloads with a high degree of accuracy and minimal supervision in a fast-paced environment Digital-first mindset with demonstrated ability to simplify, automate, and scale recurring finance processes. Strong analytical storytelling skills, with the ability to connect financial results, operational drivers, technology consumption, and business outcomes for senior audiences. Change leadership skills to drive adoption of new processes, tools, and digital ways of working across finance teams and business partners. Curious, self-starter who consistently takes the initiative to address questions and build new processes/structures We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $161,000 - $268,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. . click apply for full job details
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. As part of the MT Finance team, the Senior Director provides strategic financial leadership for existing services and new capabilities as they are developed and implemented within the MT service operating model. These include Enterprise Infrastructure & Platform covering all MT compute and telecom services, modernization programs, Universal Contact Center, and specified Business Unit allocation support. The work will include managing the MT Finance team responsible for managing base and project expense for the supported areas; establishing process optimization strategies; enabling automation; and supporting new Enterprise Finance strategy initiatives. This leader must have a strong understanding of IT platforms, FinOps practices, modernization trends, and digital finance capabilities to deliver business-informed financial guidance and insights. The role is responsible for financial management, reporting, status updates, digital enablement, and analytics. In addition, the Senior Director partners with stakeholders across the organization to enhance and automate the consumption-based allocation framework. This leader will also help shape the next generation of MT Finance capabilities by advancing digital finance practices, including data-driven forecasting, automated reporting, self-service analytics, workflow optimization, and responsible use of AI-enabled tools to improve speed, accuracy, transparency, and business insight. Responsibilities: Coordinate with various service area leaders to provide financial structure and maintain strong corporate governance in measuring the financial impact of each service area base budget and project portfolio Identify, measure and track the value of the initiatives delivered by supported service areas, which includes growth initiatives, spend savings efforts and the efficiencies we're creating in our operating model changes Continue the development and lead an expansion of the MT consumption-based allocation service model from supporting metered cloud expenses to enable a process where any consumption-based platform can be integrated into monthly, on demand reporting to enable our business partners to understand and influence enterprise spend through increased visibility. Lead monthly forecast, annual budget and long-term planning process supported service areas Produce monthly financial reports and communicate to finance leadership & C-level executives the Base, Initiative, and value creation delivered from each supported area Develop ways to measure, analyze and communicate KPIs/metrics to senior leadership with clear and concise reporting Lead the financial modeling and assessment of the impact of government policy and industry changes on our business Conduct various ad hoc analyses and provide general financial/data support to help business partners solve problems and understand the financial implications Lead the advancement of digital finance capabilities across supported areas, including automated reporting, scalable data models, dashboarding, workflow simplification, and self-service analytics. Partner with Technology, Finance, Data, and business stakeholders to improve the quality, accessibility, governance, and usability of financial and operational data used in forecasting, planning, performance reporting, and decision support. Identify opportunities to apply AI, advanced analytics, and automation responsibly to reduce manual work, improve forecast accuracy, accelerate insight generation, and enhance financial controls. Translate complex technology cost drivers, consumption patterns, and operational metrics into integrated financial insights that support executive decision-making. Champion digital adoption across the MT Finance team by building capability, improving ways of working, and embedding modern tools into recurring FP&A processes. Manage team and provide mentorship, guidance and career development opportunities Minimum Experience & Education Typically requires 13+ years of finance experience and 6+ years of diversified leadership, planning, communication, organization, and people motivation experience Bachelor's Degree in Finance, Accounting, or Business; MBA preferred Strong understanding of IT platforms and business models including IT process knowledge and familiarity with industry trends around the shift from traditional infrastructure to consumption-based pricing and agentic architecture. Strong understanding of enterprise IT platforms and their cost models including practical familiarity with networking (LAN/WAN), storage (object/cloud storage), and compute (on-prem data center, IaaS, hybrid cloud) environments. The candidate should understand how these infrastructure domains shape budgets, drive vendor negotiations, and influence project financial plans. Familiarity with FinOps practices, the transition from traditional infrastructure to consumption-based and as-a-service pricing models, and emerging trends such as agentic AI architectures Practical familiarity with data visualization, financial systems, planning platforms, workflow tools, and/or AI-enabled productivity tools used to improve finance processes and decision support. Ability to partner across Finance, Technology, Data, and business teams to define requirements, improve data quality, and deliver scalable digital solutions. Critical Skills Strong communication (written and verbal) and people skills to build relationships and influence multiple stakeholders effectively across the company Previous experience leading and managing projects in a complex environment and with the ability to consistently deliver results with large, cross-functional teams High level of MS Excel expertise. Should be able to perform detailed financial modeling and proficient with pivot tables, complex formulas, data analysis, lookups etc. Demonstrated ability to manage tight deadlines and prioritize workloads with a high degree of accuracy and minimal supervision in a fast-paced environment Digital-first mindset with demonstrated ability to simplify, automate, and scale recurring finance processes. Strong analytical storytelling skills, with the ability to connect financial results, operational drivers, technology consumption, and business outcomes for senior audiences. Change leadership skills to drive adoption of new processes, tools, and digital ways of working across finance teams and business partners. Curious, self-starter who consistently takes the initiative to address questions and build new processes/structures We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $161,000 - $268,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. . click apply for full job details
07/27/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. As part of the MT Finance team, the Senior Director provides strategic financial leadership for existing services and new capabilities as they are developed and implemented within the MT service operating model. These include Enterprise Infrastructure & Platform covering all MT compute and telecom services, modernization programs, Universal Contact Center, and specified Business Unit allocation support. The work will include managing the MT Finance team responsible for managing base and project expense for the supported areas; establishing process optimization strategies; enabling automation; and supporting new Enterprise Finance strategy initiatives. This leader must have a strong understanding of IT platforms, FinOps practices, modernization trends, and digital finance capabilities to deliver business-informed financial guidance and insights. The role is responsible for financial management, reporting, status updates, digital enablement, and analytics. In addition, the Senior Director partners with stakeholders across the organization to enhance and automate the consumption-based allocation framework. This leader will also help shape the next generation of MT Finance capabilities by advancing digital finance practices, including data-driven forecasting, automated reporting, self-service analytics, workflow optimization, and responsible use of AI-enabled tools to improve speed, accuracy, transparency, and business insight. Responsibilities: Coordinate with various service area leaders to provide financial structure and maintain strong corporate governance in measuring the financial impact of each service area base budget and project portfolio Identify, measure and track the value of the initiatives delivered by supported service areas, which includes growth initiatives, spend savings efforts and the efficiencies we're creating in our operating model changes Continue the development and lead an expansion of the MT consumption-based allocation service model from supporting metered cloud expenses to enable a process where any consumption-based platform can be integrated into monthly, on demand reporting to enable our business partners to understand and influence enterprise spend through increased visibility. Lead monthly forecast, annual budget and long-term planning process supported service areas Produce monthly financial reports and communicate to finance leadership & C-level executives the Base, Initiative, and value creation delivered from each supported area Develop ways to measure, analyze and communicate KPIs/metrics to senior leadership with clear and concise reporting Lead the financial modeling and assessment of the impact of government policy and industry changes on our business Conduct various ad hoc analyses and provide general financial/data support to help business partners solve problems and understand the financial implications Lead the advancement of digital finance capabilities across supported areas, including automated reporting, scalable data models, dashboarding, workflow simplification, and self-service analytics. Partner with Technology, Finance, Data, and business stakeholders to improve the quality, accessibility, governance, and usability of financial and operational data used in forecasting, planning, performance reporting, and decision support. Identify opportunities to apply AI, advanced analytics, and automation responsibly to reduce manual work, improve forecast accuracy, accelerate insight generation, and enhance financial controls. Translate complex technology cost drivers, consumption patterns, and operational metrics into integrated financial insights that support executive decision-making. Champion digital adoption across the MT Finance team by building capability, improving ways of working, and embedding modern tools into recurring FP&A processes. Manage team and provide mentorship, guidance and career development opportunities Minimum Experience & Education Typically requires 13+ years of finance experience and 6+ years of diversified leadership, planning, communication, organization, and people motivation experience Bachelor's Degree in Finance, Accounting, or Business; MBA preferred Strong understanding of IT platforms and business models including IT process knowledge and familiarity with industry trends around the shift from traditional infrastructure to consumption-based pricing and agentic architecture. Strong understanding of enterprise IT platforms and their cost models including practical familiarity with networking (LAN/WAN), storage (object/cloud storage), and compute (on-prem data center, IaaS, hybrid cloud) environments. The candidate should understand how these infrastructure domains shape budgets, drive vendor negotiations, and influence project financial plans. Familiarity with FinOps practices, the transition from traditional infrastructure to consumption-based and as-a-service pricing models, and emerging trends such as agentic AI architectures Practical familiarity with data visualization, financial systems, planning platforms, workflow tools, and/or AI-enabled productivity tools used to improve finance processes and decision support. Ability to partner across Finance, Technology, Data, and business teams to define requirements, improve data quality, and deliver scalable digital solutions. Critical Skills Strong communication (written and verbal) and people skills to build relationships and influence multiple stakeholders effectively across the company Previous experience leading and managing projects in a complex environment and with the ability to consistently deliver results with large, cross-functional teams High level of MS Excel expertise. Should be able to perform detailed financial modeling and proficient with pivot tables, complex formulas, data analysis, lookups etc. Demonstrated ability to manage tight deadlines and prioritize workloads with a high degree of accuracy and minimal supervision in a fast-paced environment Digital-first mindset with demonstrated ability to simplify, automate, and scale recurring finance processes. Strong analytical storytelling skills, with the ability to connect financial results, operational drivers, technology consumption, and business outcomes for senior audiences. Change leadership skills to drive adoption of new processes, tools, and digital ways of working across finance teams and business partners. Curious, self-starter who consistently takes the initiative to address questions and build new processes/structures We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $161,000 - $268,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. . click apply for full job details
Job Summary: The Region Director of Merchandising drives Sysco Specialty company's product, supplier, and sourcing strategy to meet revenue and margin goals. Lead a team of merchandisers who are responsible for the growth of revenue and margin in specific product categories, business analytics team focused on performance reporting and customer targeting, site content team maintaining accurate content and pricing, as well as supply chain management. Responsibilities: Build, manage and develop regional merchandising teams through regular department meetings; on-going interaction & communication; monitor associate morale; and respond to ideas to improve associate engagement and enablement. Interprets, trains, and consistently reinforces Company policies, procedures, and tools. Works with logistics to optimize supplier shipping performance. Manage item cost (product and freight) accuracy. Leads efforts with merchandisers to obtain vendor marketing spend. Makes decisions based on reporting and provides status and timelines to the key merchandising team members and company management. Heads and inspires teams to deliver high-quality category strategies. Establishes a strategy and category financial forecasting with category merchandisers for each category. Directs "Strategic" supplier meetings with category merchandisers. Provides input for marketing, communication, and promotional activities. Sets pricing strategy and works with the manager of business analytics to implement and maintain the pricing model. Administers supplier logistics to deliver products effectively and efficiently to customers. Manages inventory spend on stocked products. Manage shrink and approve credits as needed. Studies and acts upon all market trends, new products, innovation, and niches to drive additional sales and site loyalty. Conducts the supplier rebate table and meets with accounting to forecast annually. Coordinates the merchandising training programs for the organization. Manages the buying group relationship and training: GSB Beef Merchandising and SSMG COE Merchandising teams Transfers knowledge from category management initiatives to the organization to improve the sales and profitability of the company. Works cross-functionally with sales, marketing, logistics, information technology (IT) and accounting to support goals. Interface with IT development to continually improve the look, feel, and effectiveness of all customer and marketing associate (MA) facing web sites. Integrate with IT operations to ensure all systems are performing at acceptable levels, bandwidth issues do not arise, data support is at or above customer expectations, platform redundancy and emergency preparedness plans are in place. Qualifications: Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions. 8+ years management/professional experience. Significant category management, merchandising and/or operations experience within a retail, wholesale or distribution environment preferred. Preferred Qualifications: Master's degree Strong excel skills Professional Skills Ability to build high-performing teams & enable a culture of best practices Ability to manage conflict and reach quick resolution with facts and dialogue Ability to work cross functionally and build relationships across the organization/enterprise Ability to communicate effectively with individuals of different backgrounds Demonstrated ability to adapt to and lead change Proactive attitude of identifying and addressing issues as they arise Ability to multi-task in a fast-paced environment Strong written & verbal communications skills Ability to develop & implement innovative strategies to maximize sales & gross profit potential while driving customer loyalty & Sales Consultant engagement Ability to successfully perform job requirements in a remote work environment Travel Requirement: 1 - 3 times per month to sites within region. Up to 50% travel may be required for this role. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. The noise level in the work environment is usually moderate.
07/27/2026
Full time
Job Summary: The Region Director of Merchandising drives Sysco Specialty company's product, supplier, and sourcing strategy to meet revenue and margin goals. Lead a team of merchandisers who are responsible for the growth of revenue and margin in specific product categories, business analytics team focused on performance reporting and customer targeting, site content team maintaining accurate content and pricing, as well as supply chain management. Responsibilities: Build, manage and develop regional merchandising teams through regular department meetings; on-going interaction & communication; monitor associate morale; and respond to ideas to improve associate engagement and enablement. Interprets, trains, and consistently reinforces Company policies, procedures, and tools. Works with logistics to optimize supplier shipping performance. Manage item cost (product and freight) accuracy. Leads efforts with merchandisers to obtain vendor marketing spend. Makes decisions based on reporting and provides status and timelines to the key merchandising team members and company management. Heads and inspires teams to deliver high-quality category strategies. Establishes a strategy and category financial forecasting with category merchandisers for each category. Directs "Strategic" supplier meetings with category merchandisers. Provides input for marketing, communication, and promotional activities. Sets pricing strategy and works with the manager of business analytics to implement and maintain the pricing model. Administers supplier logistics to deliver products effectively and efficiently to customers. Manages inventory spend on stocked products. Manage shrink and approve credits as needed. Studies and acts upon all market trends, new products, innovation, and niches to drive additional sales and site loyalty. Conducts the supplier rebate table and meets with accounting to forecast annually. Coordinates the merchandising training programs for the organization. Manages the buying group relationship and training: GSB Beef Merchandising and SSMG COE Merchandising teams Transfers knowledge from category management initiatives to the organization to improve the sales and profitability of the company. Works cross-functionally with sales, marketing, logistics, information technology (IT) and accounting to support goals. Interface with IT development to continually improve the look, feel, and effectiveness of all customer and marketing associate (MA) facing web sites. Integrate with IT operations to ensure all systems are performing at acceptable levels, bandwidth issues do not arise, data support is at or above customer expectations, platform redundancy and emergency preparedness plans are in place. Qualifications: Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions. 8+ years management/professional experience. Significant category management, merchandising and/or operations experience within a retail, wholesale or distribution environment preferred. Preferred Qualifications: Master's degree Strong excel skills Professional Skills Ability to build high-performing teams & enable a culture of best practices Ability to manage conflict and reach quick resolution with facts and dialogue Ability to work cross functionally and build relationships across the organization/enterprise Ability to communicate effectively with individuals of different backgrounds Demonstrated ability to adapt to and lead change Proactive attitude of identifying and addressing issues as they arise Ability to multi-task in a fast-paced environment Strong written & verbal communications skills Ability to develop & implement innovative strategies to maximize sales & gross profit potential while driving customer loyalty & Sales Consultant engagement Ability to successfully perform job requirements in a remote work environment Travel Requirement: 1 - 3 times per month to sites within region. Up to 50% travel may be required for this role. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. The noise level in the work environment is usually moderate.
Job Summary: The Region Director of Merchandising drives Sysco Specialty company's product, supplier, and sourcing strategy to meet revenue and margin goals. Lead a team of merchandisers who are responsible for the growth of revenue and margin in specific product categories, business analytics team focused on performance reporting and customer targeting, site content team maintaining accurate content and pricing, as well as supply chain management. Responsibilities: Build, manage and develop regional merchandising teams through regular department meetings; on-going interaction & communication; monitor associate morale; and respond to ideas to improve associate engagement and enablement. Interprets, trains, and consistently reinforces Company policies, procedures, and tools. Works with logistics to optimize supplier shipping performance. Manage item cost (product and freight) accuracy. Leads efforts with merchandisers to obtain vendor marketing spend. Makes decisions based on reporting and provides status and timelines to the key merchandising team members and company management. Heads and inspires teams to deliver high-quality category strategies. Establishes a strategy and category financial forecasting with category merchandisers for each category. Directs "Strategic" supplier meetings with category merchandisers. Provides input for marketing, communication, and promotional activities. Sets pricing strategy and works with the manager of business analytics to implement and maintain the pricing model. Administers supplier logistics to deliver products effectively and efficiently to customers. Manages inventory spend on stocked products. Manage shrink and approve credits as needed. Studies and acts upon all market trends, new products, innovation, and niches to drive additional sales and site loyalty. Conducts the supplier rebate table and meets with accounting to forecast annually. Coordinates the merchandising training programs for the organization. Manages the buying group relationship and training: GSB Beef Merchandising and SSMG COE Merchandising teams Transfers knowledge from category management initiatives to the organization to improve the sales and profitability of the company. Works cross-functionally with sales, marketing, logistics, information technology (IT) and accounting to support goals. Interface with IT development to continually improve the look, feel, and effectiveness of all customer and marketing associate (MA) facing web sites. Integrate with IT operations to ensure all systems are performing at acceptable levels, bandwidth issues do not arise, data support is at or above customer expectations, platform redundancy and emergency preparedness plans are in place. Qualifications: Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions. 8+ years management/professional experience. Significant category management, merchandising and/or operations experience within a retail, wholesale or distribution environment preferred. Preferred Qualifications: Master's degree Strong excel skills Professional Skills Ability to build high-performing teams & enable a culture of best practices Ability to manage conflict and reach quick resolution with facts and dialogue Ability to work cross functionally and build relationships across the organization/enterprise Ability to communicate effectively with individuals of different backgrounds Demonstrated ability to adapt to and lead change Proactive attitude of identifying and addressing issues as they arise Ability to multi-task in a fast-paced environment Strong written & verbal communications skills Ability to develop & implement innovative strategies to maximize sales & gross profit potential while driving customer loyalty & Sales Consultant engagement Ability to successfully perform job requirements in a remote work environment Travel Requirement: 1 - 3 times per month to sites within region. Up to 50% travel may be required for this role. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. The noise level in the work environment is usually moderate.
07/27/2026
Full time
Job Summary: The Region Director of Merchandising drives Sysco Specialty company's product, supplier, and sourcing strategy to meet revenue and margin goals. Lead a team of merchandisers who are responsible for the growth of revenue and margin in specific product categories, business analytics team focused on performance reporting and customer targeting, site content team maintaining accurate content and pricing, as well as supply chain management. Responsibilities: Build, manage and develop regional merchandising teams through regular department meetings; on-going interaction & communication; monitor associate morale; and respond to ideas to improve associate engagement and enablement. Interprets, trains, and consistently reinforces Company policies, procedures, and tools. Works with logistics to optimize supplier shipping performance. Manage item cost (product and freight) accuracy. Leads efforts with merchandisers to obtain vendor marketing spend. Makes decisions based on reporting and provides status and timelines to the key merchandising team members and company management. Heads and inspires teams to deliver high-quality category strategies. Establishes a strategy and category financial forecasting with category merchandisers for each category. Directs "Strategic" supplier meetings with category merchandisers. Provides input for marketing, communication, and promotional activities. Sets pricing strategy and works with the manager of business analytics to implement and maintain the pricing model. Administers supplier logistics to deliver products effectively and efficiently to customers. Manages inventory spend on stocked products. Manage shrink and approve credits as needed. Studies and acts upon all market trends, new products, innovation, and niches to drive additional sales and site loyalty. Conducts the supplier rebate table and meets with accounting to forecast annually. Coordinates the merchandising training programs for the organization. Manages the buying group relationship and training: GSB Beef Merchandising and SSMG COE Merchandising teams Transfers knowledge from category management initiatives to the organization to improve the sales and profitability of the company. Works cross-functionally with sales, marketing, logistics, information technology (IT) and accounting to support goals. Interface with IT development to continually improve the look, feel, and effectiveness of all customer and marketing associate (MA) facing web sites. Integrate with IT operations to ensure all systems are performing at acceptable levels, bandwidth issues do not arise, data support is at or above customer expectations, platform redundancy and emergency preparedness plans are in place. Qualifications: Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions. 8+ years management/professional experience. Significant category management, merchandising and/or operations experience within a retail, wholesale or distribution environment preferred. Preferred Qualifications: Master's degree Strong excel skills Professional Skills Ability to build high-performing teams & enable a culture of best practices Ability to manage conflict and reach quick resolution with facts and dialogue Ability to work cross functionally and build relationships across the organization/enterprise Ability to communicate effectively with individuals of different backgrounds Demonstrated ability to adapt to and lead change Proactive attitude of identifying and addressing issues as they arise Ability to multi-task in a fast-paced environment Strong written & verbal communications skills Ability to develop & implement innovative strategies to maximize sales & gross profit potential while driving customer loyalty & Sales Consultant engagement Ability to successfully perform job requirements in a remote work environment Travel Requirement: 1 - 3 times per month to sites within region. Up to 50% travel may be required for this role. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. The noise level in the work environment is usually moderate.
Job Summary: The Region Director of Merchandising drives Sysco Specialty company's product, supplier, and sourcing strategy to meet revenue and margin goals. Lead a team of merchandisers who are responsible for the growth of revenue and margin in specific product categories, business analytics team focused on performance reporting and customer targeting, site content team maintaining accurate content and pricing, as well as supply chain management. Responsibilities: Build, manage and develop regional merchandising teams through regular department meetings; on-going interaction & communication; monitor associate morale; and respond to ideas to improve associate engagement and enablement. Interprets, trains, and consistently reinforces Company policies, procedures, and tools. Works with logistics to optimize supplier shipping performance. Manage item cost (product and freight) accuracy. Leads efforts with merchandisers to obtain vendor marketing spend. Makes decisions based on reporting and provides status and timelines to the key merchandising team members and company management. Heads and inspires teams to deliver high-quality category strategies. Establishes a strategy and category financial forecasting with category merchandisers for each category. Directs "Strategic" supplier meetings with category merchandisers. Provides input for marketing, communication, and promotional activities. Sets pricing strategy and works with the manager of business analytics to implement and maintain the pricing model. Administers supplier logistics to deliver products effectively and efficiently to customers. Manages inventory spend on stocked products. Manage shrink and approve credits as needed. Studies and acts upon all market trends, new products, innovation, and niches to drive additional sales and site loyalty. Conducts the supplier rebate table and meets with accounting to forecast annually. Coordinates the merchandising training programs for the organization. Manages the buying group relationship and training: GSB Beef Merchandising and SSMG COE Merchandising teams Transfers knowledge from category management initiatives to the organization to improve the sales and profitability of the company. Works cross-functionally with sales, marketing, logistics, information technology (IT) and accounting to support goals. Interface with IT development to continually improve the look, feel, and effectiveness of all customer and marketing associate (MA) facing web sites. Integrate with IT operations to ensure all systems are performing at acceptable levels, bandwidth issues do not arise, data support is at or above customer expectations, platform redundancy and emergency preparedness plans are in place. Qualifications: Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions. 8+ years management/professional experience. Significant category management, merchandising and/or operations experience within a retail, wholesale or distribution environment preferred. Preferred Qualifications: Master's degree Strong excel skills Professional Skills Ability to build high-performing teams & enable a culture of best practices Ability to manage conflict and reach quick resolution with facts and dialogue Ability to work cross functionally and build relationships across the organization/enterprise Ability to communicate effectively with individuals of different backgrounds Demonstrated ability to adapt to and lead change Proactive attitude of identifying and addressing issues as they arise Ability to multi-task in a fast-paced environment Strong written & verbal communications skills Ability to develop & implement innovative strategies to maximize sales & gross profit potential while driving customer loyalty & Sales Consultant engagement Ability to successfully perform job requirements in a remote work environment Travel Requirement: 1 - 3 times per month to sites within region. Up to 50% travel may be required for this role. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. The noise level in the work environment is usually moderate.
07/27/2026
Full time
Job Summary: The Region Director of Merchandising drives Sysco Specialty company's product, supplier, and sourcing strategy to meet revenue and margin goals. Lead a team of merchandisers who are responsible for the growth of revenue and margin in specific product categories, business analytics team focused on performance reporting and customer targeting, site content team maintaining accurate content and pricing, as well as supply chain management. Responsibilities: Build, manage and develop regional merchandising teams through regular department meetings; on-going interaction & communication; monitor associate morale; and respond to ideas to improve associate engagement and enablement. Interprets, trains, and consistently reinforces Company policies, procedures, and tools. Works with logistics to optimize supplier shipping performance. Manage item cost (product and freight) accuracy. Leads efforts with merchandisers to obtain vendor marketing spend. Makes decisions based on reporting and provides status and timelines to the key merchandising team members and company management. Heads and inspires teams to deliver high-quality category strategies. Establishes a strategy and category financial forecasting with category merchandisers for each category. Directs "Strategic" supplier meetings with category merchandisers. Provides input for marketing, communication, and promotional activities. Sets pricing strategy and works with the manager of business analytics to implement and maintain the pricing model. Administers supplier logistics to deliver products effectively and efficiently to customers. Manages inventory spend on stocked products. Manage shrink and approve credits as needed. Studies and acts upon all market trends, new products, innovation, and niches to drive additional sales and site loyalty. Conducts the supplier rebate table and meets with accounting to forecast annually. Coordinates the merchandising training programs for the organization. Manages the buying group relationship and training: GSB Beef Merchandising and SSMG COE Merchandising teams Transfers knowledge from category management initiatives to the organization to improve the sales and profitability of the company. Works cross-functionally with sales, marketing, logistics, information technology (IT) and accounting to support goals. Interface with IT development to continually improve the look, feel, and effectiveness of all customer and marketing associate (MA) facing web sites. Integrate with IT operations to ensure all systems are performing at acceptable levels, bandwidth issues do not arise, data support is at or above customer expectations, platform redundancy and emergency preparedness plans are in place. Qualifications: Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions. 8+ years management/professional experience. Significant category management, merchandising and/or operations experience within a retail, wholesale or distribution environment preferred. Preferred Qualifications: Master's degree Strong excel skills Professional Skills Ability to build high-performing teams & enable a culture of best practices Ability to manage conflict and reach quick resolution with facts and dialogue Ability to work cross functionally and build relationships across the organization/enterprise Ability to communicate effectively with individuals of different backgrounds Demonstrated ability to adapt to and lead change Proactive attitude of identifying and addressing issues as they arise Ability to multi-task in a fast-paced environment Strong written & verbal communications skills Ability to develop & implement innovative strategies to maximize sales & gross profit potential while driving customer loyalty & Sales Consultant engagement Ability to successfully perform job requirements in a remote work environment Travel Requirement: 1 - 3 times per month to sites within region. Up to 50% travel may be required for this role. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. The noise level in the work environment is usually moderate.
Buckhead Meat and Seafood
Hoffman Estates, Illinois
Job Summary: The Region Director of Merchandising drives Sysco Specialty company's product, supplier, and sourcing strategy to meet revenue and margin goals. Lead a team of merchandisers who are responsible for the growth of revenue and margin in specific product categories, business analytics team focused on performance reporting and customer targeting, site content team maintaining accurate content and pricing, as well as supply chain management. Responsibilities: Build, manage and develop regional merchandising teams through regular department meetings; on-going interaction & communication; monitor associate morale; and respond to ideas to improve associate engagement and enablement. Interprets, trains, and consistently reinforces Company policies, procedures, and tools. Works with logistics to optimize supplier shipping performance. Manage item cost (product and freight) accuracy. Leads efforts with merchandisers to obtain vendor marketing spend. Makes decisions based on reporting and provides status and timelines to the key merchandising team members and company management. Heads and inspires teams to deliver high-quality category strategies. Establishes a strategy and category financial forecasting with category merchandisers for each category. Directs "Strategic" supplier meetings with category merchandisers. Provides input for marketing, communication, and promotional activities. Sets pricing strategy and works with the manager of business analytics to implement and maintain the pricing model. Administers supplier logistics to deliver products effectively and efficiently to customers. Manages inventory spend on stocked products. Manage shrink and approve credits as needed. Studies and acts upon all market trends, new products, innovation, and niches to drive additional sales and site loyalty. Conducts the supplier rebate table and meets with accounting to forecast annually. Coordinates the merchandising training programs for the organization. Manages the buying group relationship and training: GSB Beef Merchandising and SSMG COE Merchandising teams Transfers knowledge from category management initiatives to the organization to improve the sales and profitability of the company. Works cross-functionally with sales, marketing, logistics, information technology (IT) and accounting to support goals. Interface with IT development to continually improve the look, feel, and effectiveness of all customer and marketing associate (MA) facing web sites. Integrate with IT operations to ensure all systems are performing at acceptable levels, bandwidth issues do not arise, data support is at or above customer expectations, platform redundancy and emergency preparedness plans are in place. Qualifications: Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions. 8+ years management/professional experience. Significant category management, merchandising and/or operations experience within a retail, wholesale or distribution environment preferred. Preferred Qualifications: Master's degree Strong excel skills Professional Skills Ability to build high-performing teams & enable a culture of best practices Ability to manage conflict and reach quick resolution with facts and dialogue Ability to work cross functionally and build relationships across the organization/enterprise Ability to communicate effectively with individuals of different backgrounds Demonstrated ability to adapt to and lead change Proactive attitude of identifying and addressing issues as they arise Ability to multi-task in a fast-paced environment Strong written & verbal communications skills Ability to develop & implement innovative strategies to maximize sales & gross profit potential while driving customer loyalty & Sales Consultant engagement Ability to successfully perform job requirements in a remote work environment Travel Requirement: 1 - 3 times per month to sites within region. Up to 50% travel may be required for this role. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. The noise level in the work environment is usually moderate.
07/27/2026
Full time
Job Summary: The Region Director of Merchandising drives Sysco Specialty company's product, supplier, and sourcing strategy to meet revenue and margin goals. Lead a team of merchandisers who are responsible for the growth of revenue and margin in specific product categories, business analytics team focused on performance reporting and customer targeting, site content team maintaining accurate content and pricing, as well as supply chain management. Responsibilities: Build, manage and develop regional merchandising teams through regular department meetings; on-going interaction & communication; monitor associate morale; and respond to ideas to improve associate engagement and enablement. Interprets, trains, and consistently reinforces Company policies, procedures, and tools. Works with logistics to optimize supplier shipping performance. Manage item cost (product and freight) accuracy. Leads efforts with merchandisers to obtain vendor marketing spend. Makes decisions based on reporting and provides status and timelines to the key merchandising team members and company management. Heads and inspires teams to deliver high-quality category strategies. Establishes a strategy and category financial forecasting with category merchandisers for each category. Directs "Strategic" supplier meetings with category merchandisers. Provides input for marketing, communication, and promotional activities. Sets pricing strategy and works with the manager of business analytics to implement and maintain the pricing model. Administers supplier logistics to deliver products effectively and efficiently to customers. Manages inventory spend on stocked products. Manage shrink and approve credits as needed. Studies and acts upon all market trends, new products, innovation, and niches to drive additional sales and site loyalty. Conducts the supplier rebate table and meets with accounting to forecast annually. Coordinates the merchandising training programs for the organization. Manages the buying group relationship and training: GSB Beef Merchandising and SSMG COE Merchandising teams Transfers knowledge from category management initiatives to the organization to improve the sales and profitability of the company. Works cross-functionally with sales, marketing, logistics, information technology (IT) and accounting to support goals. Interface with IT development to continually improve the look, feel, and effectiveness of all customer and marketing associate (MA) facing web sites. Integrate with IT operations to ensure all systems are performing at acceptable levels, bandwidth issues do not arise, data support is at or above customer expectations, platform redundancy and emergency preparedness plans are in place. Qualifications: Bachelor's degree or equivalent combination of education and experience in lieu of degree sufficient to successfully perform essential job functions. 8+ years management/professional experience. Significant category management, merchandising and/or operations experience within a retail, wholesale or distribution environment preferred. Preferred Qualifications: Master's degree Strong excel skills Professional Skills Ability to build high-performing teams & enable a culture of best practices Ability to manage conflict and reach quick resolution with facts and dialogue Ability to work cross functionally and build relationships across the organization/enterprise Ability to communicate effectively with individuals of different backgrounds Demonstrated ability to adapt to and lead change Proactive attitude of identifying and addressing issues as they arise Ability to multi-task in a fast-paced environment Strong written & verbal communications skills Ability to develop & implement innovative strategies to maximize sales & gross profit potential while driving customer loyalty & Sales Consultant engagement Ability to successfully perform job requirements in a remote work environment Travel Requirement: 1 - 3 times per month to sites within region. Up to 50% travel may be required for this role. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Work Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. The noise level in the work environment is usually moderate.
