JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Required Preferred Job Industries Retail
05/25/2026
Full time
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Required Preferred Job Industries Retail
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity. TAG:
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity. TAG:
Job Title: Counter Sales Associate Reports to: Branch Manager About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Delivers premier, front line customer service by greeting, providing information, answering questions and/or offering assistance to customers, vendors and general public. Responds to and provides customers with timely and accurate information regarding products and their applications. Initiates customer sales orders and receives and processes warranties and credit returns. Determines product required by customer and suggests alternatives and/or additional items related to customer orders. Selects appropriate product from stock if needed. Follow up on billing issues, received payment and obtain credit information. Maintains, manages and updates all customer related database systems in a timely, accurate manner. Maintains counter displays in an orderly and attractive manner. Assist with and help resolve customer complaints. Develops, builds and expands customer base through providing quality customer service. Facilitates promotional activities to enhance branch sales. Observes and recommends changes that could provide a better experience for customers. Keep abreast of new information and industry standards by attending product and sales training workshops. Ensures standards set forth by the company are maintained at all times. Special projects as assigned by management. Skill Requirements: Excellent verbal and written communication skills that demonstrate ability to provide clear and concision information and provide excellent customer service. Good computer proficiency. Maintain a positive and professional demeanor as a trusted AC Pro represenative. Organizational skills; able to plan time and work effort effectively with attention to details. Analytical and problem solving skills; able to identify critical situations and use good judgment to respond in a timely manner. Education and/or Experience Requirements: High School Diploma or GED Have product and application knowledge of HVAC products. Physical Requirements: Ability to stand on two feet, walk, twist, bend, reach, stoop, kneel, and crouch for extended periods (up to 8 hours or more a day). Must be able to consistently lift up to 50 lbs. Anything over 50 lbs. requires assistance. Ability to use both arms and hands fully for tasks such as reaching, feeling, grasping, gripping, carrying, pushing, and pulling. Must be able to work in various warehouse conditions, including cold, heat, wind, dust, wet environments, and noisy surroundings Ability to pass a Pre-Employment drug and physical screen As a member of our team, you will enjoy: Medical: HMO & PPO options Dental: HMO & PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Schedule: Morning shift Pay Range: Starting at $24.00- $28.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer / Veterans encouraged to apply
05/25/2026
Full time
Job Title: Counter Sales Associate Reports to: Branch Manager About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Delivers premier, front line customer service by greeting, providing information, answering questions and/or offering assistance to customers, vendors and general public. Responds to and provides customers with timely and accurate information regarding products and their applications. Initiates customer sales orders and receives and processes warranties and credit returns. Determines product required by customer and suggests alternatives and/or additional items related to customer orders. Selects appropriate product from stock if needed. Follow up on billing issues, received payment and obtain credit information. Maintains, manages and updates all customer related database systems in a timely, accurate manner. Maintains counter displays in an orderly and attractive manner. Assist with and help resolve customer complaints. Develops, builds and expands customer base through providing quality customer service. Facilitates promotional activities to enhance branch sales. Observes and recommends changes that could provide a better experience for customers. Keep abreast of new information and industry standards by attending product and sales training workshops. Ensures standards set forth by the company are maintained at all times. Special projects as assigned by management. Skill Requirements: Excellent verbal and written communication skills that demonstrate ability to provide clear and concision information and provide excellent customer service. Good computer proficiency. Maintain a positive and professional demeanor as a trusted AC Pro represenative. Organizational skills; able to plan time and work effort effectively with attention to details. Analytical and problem solving skills; able to identify critical situations and use good judgment to respond in a timely manner. Education and/or Experience Requirements: High School Diploma or GED Have product and application knowledge of HVAC products. Physical Requirements: Ability to stand on two feet, walk, twist, bend, reach, stoop, kneel, and crouch for extended periods (up to 8 hours or more a day). Must be able to consistently lift up to 50 lbs. Anything over 50 lbs. requires assistance. Ability to use both arms and hands fully for tasks such as reaching, feeling, grasping, gripping, carrying, pushing, and pulling. Must be able to work in various warehouse conditions, including cold, heat, wind, dust, wet environments, and noisy surroundings Ability to pass a Pre-Employment drug and physical screen As a member of our team, you will enjoy: Medical: HMO & PPO options Dental: HMO & PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Schedule: Morning shift Pay Range: Starting at $24.00- $28.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer / Veterans encouraged to apply
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
Job Title: Counter Sales Associate Reports to: Branch Manager About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Delivers premier, front line customer service by greeting, providing information, answering questions and/or offering assistance to customers, vendors and general public. Responds to and provides customers with timely and accurate information regarding products and their applications. Initiates customer sales orders and receives and processes warranties and credit returns. Determines product required by customer and suggests alternatives and/or additional items related to customer orders. Selects appropriate product from stock if needed. Follow up on billing issues, received payment and obtain credit information. Maintains, manages and updates all customer related database systems in a timely, accurate manner. Maintains counter displays in an orderly and attractive manner. Assist with and help resolve customer complaints. Develops, builds and expands customer base through providing quality customer service. Facilitates promotional activities to enhance branch sales. Observes and recommends changes that could provide a better experience for customers. Keep abreast of new information and industry standards by attending product and sales training workshops. Ensures standards set forth by the company are maintained at all times. Special projects as assigned by management. Skill Requirements: Excellent verbal and written communication skills that demonstrate ability to provide clear and concision information and provide excellent customer service. Good computer proficiency. Maintain a positive and professional demeanor as a trusted AC Pro represenative. Organizational skills; able to plan time and work effort effectively with attention to details. Analytical and problem solving skills; able to identify critical situations and use good judgment to respond in a timely manner. Education and/or Experience Requirements: High School Diploma or GED Have product and application knowledge of HVAC products. Physical Requirements: Ability to stand on two feet, walk, twist, bend, reach, stoop, kneel, and crouch for extended periods (up to 8 hours or more a day). Must be able to consistently lift up to 50 lbs. Anything over 50 lbs. requires assistance. Ability to use both arms and hands fully for tasks such as reaching, feeling, grasping, gripping, carrying, pushing, and pulling. Must be able to work in various warehouse conditions, including cold, heat, wind, dust, wet environments, and noisy surroundings Ability to pass a Pre-Employment drug and physical screen As a member of our team, you will enjoy: Medical: HMO & PPO options Dental: HMO & PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Schedule: Morning shift Pay Range: Starting at $24.00- $28.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer / Veterans encouraged to apply
05/25/2026
Full time
Job Title: Counter Sales Associate Reports to: Branch Manager About the Company: AC Pro, a family-owned business, has been providing heating and air conditioning products since 1986. Our locations in California, Nevada, Arizona, and Utah offer the best products and services in the industry. Our company Culture is of first and foremost importance to us. Ever since the inception of AC Pro, we have striven to provide a work atmosphere that balances finding innovative ways to exceed customer expectations with providing a fulfilling lifelong career for our associates. We have strong core values that are unquestionably right and on the side that benefits our consumers, dealers, associates, and suppliers - not ourselves. The culture at AC Pro has and always will be heavily focused on our team. We want every one of our associates to look forward to coming to work each and every day. Responsibilities: Delivers premier, front line customer service by greeting, providing information, answering questions and/or offering assistance to customers, vendors and general public. Responds to and provides customers with timely and accurate information regarding products and their applications. Initiates customer sales orders and receives and processes warranties and credit returns. Determines product required by customer and suggests alternatives and/or additional items related to customer orders. Selects appropriate product from stock if needed. Follow up on billing issues, received payment and obtain credit information. Maintains, manages and updates all customer related database systems in a timely, accurate manner. Maintains counter displays in an orderly and attractive manner. Assist with and help resolve customer complaints. Develops, builds and expands customer base through providing quality customer service. Facilitates promotional activities to enhance branch sales. Observes and recommends changes that could provide a better experience for customers. Keep abreast of new information and industry standards by attending product and sales training workshops. Ensures standards set forth by the company are maintained at all times. Special projects as assigned by management. Skill Requirements: Excellent verbal and written communication skills that demonstrate ability to provide clear and concision information and provide excellent customer service. Good computer proficiency. Maintain a positive and professional demeanor as a trusted AC Pro represenative. Organizational skills; able to plan time and work effort effectively with attention to details. Analytical and problem solving skills; able to identify critical situations and use good judgment to respond in a timely manner. Education and/or Experience Requirements: High School Diploma or GED Have product and application knowledge of HVAC products. Physical Requirements: Ability to stand on two feet, walk, twist, bend, reach, stoop, kneel, and crouch for extended periods (up to 8 hours or more a day). Must be able to consistently lift up to 50 lbs. Anything over 50 lbs. requires assistance. Ability to use both arms and hands fully for tasks such as reaching, feeling, grasping, gripping, carrying, pushing, and pulling. Must be able to work in various warehouse conditions, including cold, heat, wind, dust, wet environments, and noisy surroundings Ability to pass a Pre-Employment drug and physical screen As a member of our team, you will enjoy: Medical: HMO & PPO options Dental: HMO & PPO In-Network Vision Plan Company-Paid Life Insurance Health Flex Spending Account (FSA) 401(k) Retirement Plan Weekly pay periods (every Friday) Employee Assistance Program (EAP) Vacation & Sick Pay Paid Holidays Veteran's day off with pay for associates who served in the military Career Advancement and Development Opportunities. Schedule: Morning shift Pay Range: Starting at $24.00- $28.00 per hour (DOE) All candidates are required to pass a pre-employment drug screen following an offer of employment, as well as provide documentation of eligibility to work in the U.S. Equal Opportunity Employer / Veterans encouraged to apply
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
05/25/2026
Full time
JOB SUMMARY This is an Operations position responsible for supervising the activities associated with Delivery. Responsibilities include but are not limited to, management and direction to delivery staff, compliance with government regulations and safety and security of the delivery department. RESPONSIBILITIES Supervises the daily work and safety of Delivery Associates, including adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Ensures Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensures that electronic logs are kept current and accurate. Manages labor hours and consumable supplies within budget. Prepares work schedules including extra work days and shifts as needed. Oversees the proper selection utilization of company assets in support of the Delivery department. Organizes required repairs with proper departments as necessary. Reviews delivery functions and productivity reporting. Suggests efficiency ideas, cost reduction measures and assists with implementation of delivery changes. Interprets trains and consistently enforces Company policies, protocols and procedures including but not limited to food safety, DOT, record keeping, etc. Communicates with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty. Preserves associate relations through regular department or pre-shift meetings. Maintains on-going interaction. Keeps open communication channels with associates by answering questions and explaining policies and procedures. Monitors associate morale. Submits and respond to ideas to improve associate engagement and enablement. Interprets trains and consistently enforces company policies and procedures. Coordinates efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required. Executes management functions of staff selection, development, discipline, performance reviews and/or terminations. Performs the duties of associates supervised and other related duties as needed (and as qualified). QUALIFICATIONS Education High school diploma or general education degree (GED); or equivalent combination of education and related experience. 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred. Experience 1-3 years related experience and/or training. Certificates, Licenses, and Registrations Complete a Sysco approved defensive driving program. HazMat certification preferred. Valid Class A Commercial Driver License meeting Company standards preferred . Professional Skills Successfully engage and lead individual and team discussions and meetings. Capable of working with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Working knowledge of Federal Motor Carrier Safety Regulations. Apply all relevant policies in a consistent, timely and objective manner. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Can write reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Exhibit knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Ability to read, comprehends, write and speak English. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Working Conditions The work environment characteristics described here are representative of those associate encounters while performing the essential functions of the job. Occasionally exposed to wet, hot, extreme cold and/or humid conditions; and moving mechanical parts and may be required to work in confined spaces. The associate works non-traditional business hours including evenings, nights, weekends, holidays and on-call. May occasionally be required to travel to other Operating Companies or the Corporate office as business needs dictate (i.e. training, business continuation, etc.). Periodically exposed to high, precarious places. Sometimes exposed to fumes or airborne particles. The noise level in the work environment is usually moderate. NOTICE: The above statements are intended to describe the general nature of the environment and the level of work being performed by this job. This job description in no way states or implies that the duties and responsibilities listed are the only tasks to be performed by the associate in this job. The associate will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. This job description supersedes prior job descriptions. When duties and responsibilities change and develop, the job description will be reviewed and is subject to changes of business necessity.
Parts (Front) Counterperson POSITION SUMMARY: Assists technicians and retail customers with needed parts and supplies. Achieves monthly sales objectives and gross profit forecast; seeks out/solicits additional wholesale and retail parts business. Completes accurate paper work daily. Stocks new and returned parts daily. Compares and read part ID numbers up to 18 digits in length; issues correct parts as they are requested; answers telephone and respond to inquiries; solicits customers for parts and accessories by using the phone and personal contacts; maintains a master parts listing and price book; prepares individual invoices for all sales and uses a personal computer and video display terminal to find data that is required for various aspects of these job duties. ESSENTIAL JOB FUNCTIONS: Completes all paperwork accurately and in a readable manner either utilizing computer equipment or manually depending on the work required. Accurately compares part numbers and part names to printed invoices and order forms. Compares and reads part ID numbers up to "18" alphanumeric series accurately (i.e. VIN numbers, parts numbers and driver's license numbers) from a printed, written and VDT format. Issues correct parts as they are requested. Answers telephone and responds to inquiries. Solicits customers for parts and accessories sales using phone and personal contacts. Accurately maintains master parts listing and price book. Prepares individual invoices for all sales. Courteously performs multiple tasks simultaneously. ESSENTIAL JOB REQUIREMENTS: Valid driver's license. Math and English reading skills sufficient to perform job duties (approximately at 10th grade general education level). Works with more than one person and/or task simultaneously, maintaining a cordial and friendly manner at all times without internalizing frustration, anger or pressure. Regularly and repeatedly moves a minimum of 50 pounds from ground level to chest height, carries 30 feet and places on shelf or counter. Regular, timely and daily attendance; arrives at work by 7:00 a.m., or as scheduled. Uses personal computer and VDT, accurately and in timely manner, utilizing a variety of programs and systems. Experienced with dealership in-house computer system and factory communication system. Compares and reads ID numbers up to "18" series accurately (i.e., VIN numbers, Material Safety Data Sheets and driver's license numbers) from a printed and VDT format. Records order information (taken by phone or in person) accurately. Performs several assignments simultaneously accurately in a courteous and professional manner. Able to work in a dusty indoor/outdoor environment with constant noise and repeated distractions. Ability to maintain good employee relations by acting courteously and amicably towards other co-workers. All physical requirements detail on attached chart. ALL CANDIDATES: Pass observed and SAMHSA certified drug screen. Present documents to certify eligibility to work. Have work history verified as accurate. For a complete list of our current openings and to submit an application, please visit: The Jim Click and Holmes Tuttle Automotive Team is an Equal Opportunity Employer. M/F/D/V
05/25/2026
Full time
Parts (Front) Counterperson POSITION SUMMARY: Assists technicians and retail customers with needed parts and supplies. Achieves monthly sales objectives and gross profit forecast; seeks out/solicits additional wholesale and retail parts business. Completes accurate paper work daily. Stocks new and returned parts daily. Compares and read part ID numbers up to 18 digits in length; issues correct parts as they are requested; answers telephone and respond to inquiries; solicits customers for parts and accessories by using the phone and personal contacts; maintains a master parts listing and price book; prepares individual invoices for all sales and uses a personal computer and video display terminal to find data that is required for various aspects of these job duties. ESSENTIAL JOB FUNCTIONS: Completes all paperwork accurately and in a readable manner either utilizing computer equipment or manually depending on the work required. Accurately compares part numbers and part names to printed invoices and order forms. Compares and reads part ID numbers up to "18" alphanumeric series accurately (i.e. VIN numbers, parts numbers and driver's license numbers) from a printed, written and VDT format. Issues correct parts as they are requested. Answers telephone and responds to inquiries. Solicits customers for parts and accessories sales using phone and personal contacts. Accurately maintains master parts listing and price book. Prepares individual invoices for all sales. Courteously performs multiple tasks simultaneously. ESSENTIAL JOB REQUIREMENTS: Valid driver's license. Math and English reading skills sufficient to perform job duties (approximately at 10th grade general education level). Works with more than one person and/or task simultaneously, maintaining a cordial and friendly manner at all times without internalizing frustration, anger or pressure. Regularly and repeatedly moves a minimum of 50 pounds from ground level to chest height, carries 30 feet and places on shelf or counter. Regular, timely and daily attendance; arrives at work by 7:00 a.m., or as scheduled. Uses personal computer and VDT, accurately and in timely manner, utilizing a variety of programs and systems. Experienced with dealership in-house computer system and factory communication system. Compares and reads ID numbers up to "18" series accurately (i.e., VIN numbers, Material Safety Data Sheets and driver's license numbers) from a printed and VDT format. Records order information (taken by phone or in person) accurately. Performs several assignments simultaneously accurately in a courteous and professional manner. Able to work in a dusty indoor/outdoor environment with constant noise and repeated distractions. Ability to maintain good employee relations by acting courteously and amicably towards other co-workers. All physical requirements detail on attached chart. ALL CANDIDATES: Pass observed and SAMHSA certified drug screen. Present documents to certify eligibility to work. Have work history verified as accurate. For a complete list of our current openings and to submit an application, please visit: The Jim Click and Holmes Tuttle Automotive Team is an Equal Opportunity Employer. M/F/D/V
Description: JRS Pharma LP is seeking an experienced Executive Assistant to the CEO and Sales Event Coordinator to join our growing U.S. team as a key member of our leadership and commercial support functions at our Patterson, NY office. This role plays a vital part in ensuring the efficient coordination of executive priorities while supporting the planning and execution of strategic sales events that drive business growth. The position is responsible for managing the CEO's schedule, communications and administrative needs. While also organizing high impact events that enhance customer engagement and brand presence. This role fosters collaboration across executive leadership, sales, marketing and operations, and upholds the JRS Pharma's commitment to professionalism, precision and customer satisfaction. JRS Pharma is a critical manufacturer of excipient products to the branded and generic drug, over-the-counter, and nutritional supplement industries. We offer a complete portfolio of formulation solutions for the global life science industry supported by Quality manufacturing and strong technical support. At JRS Pharma, we are dedicated to delivering sustainable and reliable products that meet the highest standards of performance and consistency. We prioritize employee safety and professional development, fostering a family culture of care and responsibility. Through strong corporate governance and a commitment to long-term security and stability, we build lasting partnership with our employees, customers, suppliers, and communities. JRS Pharma is division of the JRS Group. Founded in 1878, the JRS Group has over 140 years of history and services numerous industries across all major markets through extensive manufacturing operations, sales offices and R&D centers. Requirements: Job title: Executive Assistant to the CEO & Sales, Event Coordinator Work Location: Patterson, NY Division/Department: Admin Reports to: CEO Full-time Exempt Essential Duties and Responsibilities: The Executive Assistant represents and supports the CEO, & Other executive team members. Responsible for day-to-day office functions as well as providing support for projects, budgets, Sales Event Planning and management reports. This is a position where discretion and confidentiality are mandatory. The Executive Assistant also coordinates all company travel arrangements. Support CEO in daily tasks or projects. Provide statistical reports from SAP, pivot, variance reports and SharePoint Maintain SharePoint for Sales Manage executive calendar and schedule meetings. Manage coordination and execution for event planning for sales and corporate events. Coordinate all travel for departments in compliance with travel policy. Maintain vendor relationships for office vendors. Coordinate corporate lunches and company events. Review and complete expense reports for approval for CEO and VP of Global Sales Prepare presentations and management reports. Handle correspondence, answer calls and direct callers to appropriate people. Keep track of Sales Representatives via monthly reports and travel schedule. Assist Sales Representatives with PowerPoints under time constraints. Update & Maintain Sales onboarding book for new sales hires. Maintain filing system, CDA's, Supply agreements Run and implement monthly reports, variance reports, etc. Maintain special pricing sheets Order supplies for departments, ensure kitchen supplies are in stock Perform related duties as assigned by supervisor. Maintain compliance with all company policies and procedures. Education and/or Work Experience Requirements: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices 3-5 years' experience in a professional corporate environment Experience and/or education in Human Resources and/or Payroll Professional appearance and attitude High school diploma or GED required 2 year Associate Business Degree or Bachelor Degree preferred Must meet minimum requirements to apply Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Willingness to travel 10% domestically. Must be able to lift and carry up to 30 lbs Must be able to talk, listen and speak clearly on telephone Compensation details: 0 Yearly Salary PI653b5d0ffa4a-8842
05/25/2026
Full time
Description: JRS Pharma LP is seeking an experienced Executive Assistant to the CEO and Sales Event Coordinator to join our growing U.S. team as a key member of our leadership and commercial support functions at our Patterson, NY office. This role plays a vital part in ensuring the efficient coordination of executive priorities while supporting the planning and execution of strategic sales events that drive business growth. The position is responsible for managing the CEO's schedule, communications and administrative needs. While also organizing high impact events that enhance customer engagement and brand presence. This role fosters collaboration across executive leadership, sales, marketing and operations, and upholds the JRS Pharma's commitment to professionalism, precision and customer satisfaction. JRS Pharma is a critical manufacturer of excipient products to the branded and generic drug, over-the-counter, and nutritional supplement industries. We offer a complete portfolio of formulation solutions for the global life science industry supported by Quality manufacturing and strong technical support. At JRS Pharma, we are dedicated to delivering sustainable and reliable products that meet the highest standards of performance and consistency. We prioritize employee safety and professional development, fostering a family culture of care and responsibility. Through strong corporate governance and a commitment to long-term security and stability, we build lasting partnership with our employees, customers, suppliers, and communities. JRS Pharma is division of the JRS Group. Founded in 1878, the JRS Group has over 140 years of history and services numerous industries across all major markets through extensive manufacturing operations, sales offices and R&D centers. Requirements: Job title: Executive Assistant to the CEO & Sales, Event Coordinator Work Location: Patterson, NY Division/Department: Admin Reports to: CEO Full-time Exempt Essential Duties and Responsibilities: The Executive Assistant represents and supports the CEO, & Other executive team members. Responsible for day-to-day office functions as well as providing support for projects, budgets, Sales Event Planning and management reports. This is a position where discretion and confidentiality are mandatory. The Executive Assistant also coordinates all company travel arrangements. Support CEO in daily tasks or projects. Provide statistical reports from SAP, pivot, variance reports and SharePoint Maintain SharePoint for Sales Manage executive calendar and schedule meetings. Manage coordination and execution for event planning for sales and corporate events. Coordinate all travel for departments in compliance with travel policy. Maintain vendor relationships for office vendors. Coordinate corporate lunches and company events. Review and complete expense reports for approval for CEO and VP of Global Sales Prepare presentations and management reports. Handle correspondence, answer calls and direct callers to appropriate people. Keep track of Sales Representatives via monthly reports and travel schedule. Assist Sales Representatives with PowerPoints under time constraints. Update & Maintain Sales onboarding book for new sales hires. Maintain filing system, CDA's, Supply agreements Run and implement monthly reports, variance reports, etc. Maintain special pricing sheets Order supplies for departments, ensure kitchen supplies are in stock Perform related duties as assigned by supervisor. Maintain compliance with all company policies and procedures. Education and/or Work Experience Requirements: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices 3-5 years' experience in a professional corporate environment Experience and/or education in Human Resources and/or Payroll Professional appearance and attitude High school diploma or GED required 2 year Associate Business Degree or Bachelor Degree preferred Must meet minimum requirements to apply Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Willingness to travel 10% domestically. Must be able to lift and carry up to 30 lbs Must be able to talk, listen and speak clearly on telephone Compensation details: 0 Yearly Salary PI653b5d0ffa4a-8842
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers Demonstrate Astound's various products and services to inbound customer traffic at the retail center Communicate current promotions and offers to all potential customers Establish rapport with visitors and engage them in the process of probing to match each one with the package that best fits their needs Review customer's current level of service and introduce new services as appropriate Determine customers level of satisfaction with their service and take steps as needed to ensure that their experience with Astound is positive Seek opportunities with customers to enhance the company's image. Maintain a neat appearance, show respect and respect the customer's property Provide accurate and efficient feedback to customer issues quickly and efficiently by improving personal technical knowledge and understanding of all services and equipment Utilize billing system and other sales and marketing related tools to effectively identify and quickly provide answers to customer inquiries Resolve customer questions and concerns efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding Process installation, service change, disconnects and trouble call work orders according to departmental policies and procedures Receive customer payments, give receipts, enter payments to customer accounts and accurately balance cash drawer on a daily basis Track sales progress and document productivity on sales forms/ reports as provided by the company Ensure all required paperwork is legible, complete and submitted in a timely manner What You Bring to the Table: Phone customer support/service related background in call center environment preferred Exhibits strong interpersonal skills with the ability to relate to customers, peers, and management. Is positive, pleasant, and respectful Bilingual skills preferred Friendly, enthusiastic and outgoing demeanor Demonstrates a thorough knowledge of cable and data products and services Ability to learn and retain new information and concepts quickly Demonstrates ability to diagnose and solve problems Exhibits the ability to follow direction and possesses the ability to follow through Displays proven good judgment and proactive decision-making skills Must possess the ability to adapt to change Cable Television industry experience preferred Telecommunications experience preferred Education and Certifications: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in California for this position, plus opportunities for bonus, benefits and commission, if applicable, is: Retail Representative I - $18.70 - $26.18 per hour Retail Representative II - $19.64 - $27.49 per hour Retail Representative III - $20.62 - $28.86 per hour Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
05/25/2026
Full time
Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. A Day in the Life of the Retail Sales Representative I, II, and III: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers Demonstrate Astound's various products and services to inbound customer traffic at the retail center Communicate current promotions and offers to all potential customers Establish rapport with visitors and engage them in the process of probing to match each one with the package that best fits their needs Review customer's current level of service and introduce new services as appropriate Determine customers level of satisfaction with their service and take steps as needed to ensure that their experience with Astound is positive Seek opportunities with customers to enhance the company's image. Maintain a neat appearance, show respect and respect the customer's property Provide accurate and efficient feedback to customer issues quickly and efficiently by improving personal technical knowledge and understanding of all services and equipment Utilize billing system and other sales and marketing related tools to effectively identify and quickly provide answers to customer inquiries Resolve customer questions and concerns efficiently by actively listening, communicating clearly and concisely, and assuring customer understanding Process installation, service change, disconnects and trouble call work orders according to departmental policies and procedures Receive customer payments, give receipts, enter payments to customer accounts and accurately balance cash drawer on a daily basis Track sales progress and document productivity on sales forms/ reports as provided by the company Ensure all required paperwork is legible, complete and submitted in a timely manner What You Bring to the Table: Phone customer support/service related background in call center environment preferred Exhibits strong interpersonal skills with the ability to relate to customers, peers, and management. Is positive, pleasant, and respectful Bilingual skills preferred Friendly, enthusiastic and outgoing demeanor Demonstrates a thorough knowledge of cable and data products and services Ability to learn and retain new information and concepts quickly Demonstrates ability to diagnose and solve problems Exhibits the ability to follow direction and possesses the ability to follow through Displays proven good judgment and proactive decision-making skills Must possess the ability to adapt to change Cable Television industry experience preferred Telecommunications experience preferred Education and Certifications: High school diploma or equivalent We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program Benefits listed above are for regular full-time position The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. The base salary range in California for this position, plus opportunities for bonus, benefits and commission, if applicable, is: Retail Representative I - $18.70 - $26.18 per hour Retail Representative II - $19.64 - $27.49 per hour Retail Representative III - $20.62 - $28.86 per hour Our Mission Statement: Take care of our customers Take care of each other Do what we say we are going to do Have fun Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only):
