Job Overview: Eligible for Relocation Technical Operations Leader / Sr Maintenance Leader Champion a culture of safety and accountability across all maintenance functions Provide strong operational leadership to a team comprised of an a Data Analyst, and Maintenance Manager with five Supervisors and approximately one hundred Technicians across four shifts Establish clear systems, processes, and communication routines that ensure consistent execution, timely information flow, and disciplined adherence to commitments Lead the site's maintenance and engineering strategy to improve equipment reliability, reduce downtime, and drive OEE performance Own the R&M budget, ensuring accurate forecasting, disciplined spend management, and tight MRO inventory control Oversee the site's capital project portfolio, including planning, prioritization, execution, and stakeholder alignment for large scale investments Serve as the primary point of contact for facility management acting as the site lead for coordination with the outsourced facilities services vendor Use data and performance analytics to identify trends, risks, and improvement opportunities, ensuring issues are escalated and addressed proactively Drive continuous improvement initiatives that enhance reliability, efficiency, and long term asset health Ensure documentation, work processes, and maintenance systems are accurate, current, and consistently followed Develop technical and leadership capability across engineering, maintenance, and supervisory teams Conduct ongoing performance management and ensure timely completion of reviews, coaching, and development plans Collaborate cross functionally with Operations, Quality, Supply Chain, and Site Leadership to align priorities and support 24/7 production needs Ensure compliance with site policies, regulatory requirements, and safety standards Total Rewards: Salary range: $ 130,700 - $179,800 Bonus eligible Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Benefits eligible Day 1! Requirements: Bachelor Degree in Technical area preferred (Engineering or related field of study, TPM based educational training) with 7 years manufacturing experience, preferably in fast paced food, pharmaceutical or beverage products environment Demonstrated management or supervision experience in the maintenance or production in the area of high volume production manufacturing Must be able to work flexible shifts and weekends as business needs dictate TPM Certifications, Lean Six Sigma, and/or continuous improvement strategy highly desired. Strong experience with plant maintenance software; SAP and Planview highly preferred. Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper , Canada Dry , Mott's , A&W , Peñafiel , GHOST , 7UP , Snapple , Clamato and Core Hydration . Our global coffee business spans more than 100 markets and includes the leading Keurig single serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.
05/24/2026
Full time
Job Overview: Eligible for Relocation Technical Operations Leader / Sr Maintenance Leader Champion a culture of safety and accountability across all maintenance functions Provide strong operational leadership to a team comprised of an a Data Analyst, and Maintenance Manager with five Supervisors and approximately one hundred Technicians across four shifts Establish clear systems, processes, and communication routines that ensure consistent execution, timely information flow, and disciplined adherence to commitments Lead the site's maintenance and engineering strategy to improve equipment reliability, reduce downtime, and drive OEE performance Own the R&M budget, ensuring accurate forecasting, disciplined spend management, and tight MRO inventory control Oversee the site's capital project portfolio, including planning, prioritization, execution, and stakeholder alignment for large scale investments Serve as the primary point of contact for facility management acting as the site lead for coordination with the outsourced facilities services vendor Use data and performance analytics to identify trends, risks, and improvement opportunities, ensuring issues are escalated and addressed proactively Drive continuous improvement initiatives that enhance reliability, efficiency, and long term asset health Ensure documentation, work processes, and maintenance systems are accurate, current, and consistently followed Develop technical and leadership capability across engineering, maintenance, and supervisory teams Conduct ongoing performance management and ensure timely completion of reviews, coaching, and development plans Collaborate cross functionally with Operations, Quality, Supply Chain, and Site Leadership to align priorities and support 24/7 production needs Ensure compliance with site policies, regulatory requirements, and safety standards Total Rewards: Salary range: $ 130,700 - $179,800 Bonus eligible Actual placement within the compensation range may vary depending on experience, skills, and other factors Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement Annual bonus based on performance and eligibility Benefits eligible Day 1! Requirements: Bachelor Degree in Technical area preferred (Engineering or related field of study, TPM based educational training) with 7 years manufacturing experience, preferably in fast paced food, pharmaceutical or beverage products environment Demonstrated management or supervision experience in the maintenance or production in the area of high volume production manufacturing Must be able to work flexible shifts and weekends as business needs dictate TPM Certifications, Lean Six Sigma, and/or continuous improvement strategy highly desired. Strong experience with plant maintenance software; SAP and Planview highly preferred. Company Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands such as Dr Pepper , Canada Dry , Mott's , A&W , Peñafiel , GHOST , 7UP , Snapple , Clamato and Core Hydration . Our global coffee business spans more than 100 markets and includes the leading Keurig single serve brewing system in the U.S. and Canada, along with powerhouse brands such as Peet's, L'OR and Jacobs, and other regional coffee leaders. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet. We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation and growth. Will you join us? Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law. A.I. Disclosure: KDP uses artificial intelligence to assist with initial resume screening and candidate matching. This technology helps us efficiently identify candidates whose qualifications align with our open roles. AI does not make hiring decisions; all decisions throughout the hiring process are made by talent acquisition team members. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to in lieu of clicking Apply. In order for your application to be considered and opted out of AI, you must include the words "AI Opt-Out" and either job title and location or Job ID # in the email subject line in your email application.
Syneos Health/ inVentiv Health Commercial LLC
Burlington, Vermont
Sr. Medical Editor (Regulatory Documents + QC) - US Home basedSyneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life. We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.Job Responsibilities Maintains strong familiarity with FDA, EU, and other relevant guidelines and industry standards to ensure that documents meet or exceed sponsor and regulatory requirements and guidance. Represents the editorial group in medical writing, on study teams, and in cross-departmental project teams as needed. Perform QC review of documents (eg, clinical study protocols and amendments, clinical study reports CSRs , Investigator's Brochures, and Module 2 clinical summary documents). Verify data in documents against the source tables, figures, and listings and format tables. Monitors timelines and budgets for assigned projects and updates the lead medical writer, project manager, and/or direct supervisor (as appropriate) if deliverables are at risk. Provides technical support and expertise as appropriate. Conducts training of medical editing staff and functions as a mentor. Advises medical writers, medical editors, and study teams on quality review, compilation, and editorial standards. Provides training to members of the global medical writing team in aspects relative to their roles. Serves as project lead for deliverables of assigned complex and/or large medical writing projects, including, but not limited to, scheduling and leading internal project-specific team meetings, organizing project-specific requirements, and ensuring all information is distributed to the editorial team and implemented within the deliverable. Serves as a member of the medical writing team for projects with medical writing deliverables. Provides feedback to the lead medical writer on progress of editorial process. Copyedits assigned documents, applying correct grammar, punctuation, spelling, and style following AMA Manual of Style or various custom style guidelines as well as established medical writing internal checklists and best practices. Performs quality review of assigned documents to ensure accuracy. Contributes to the development of process improvement tools and the development or revision of internal policies and procedures affecting editorial work. Manages assigned projects according to medical writing standard operating procedures and client standards, on time and on budget. May compile medical writing deliverables.At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.Salary Range:$62,000.00 - $108,600.00The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.Get to know Syneos HealthOver the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.Additional InformationTasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
05/24/2026
Sr. Medical Editor (Regulatory Documents + QC) - US Home basedSyneos Health is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape. Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you'll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver - for one another, our customers, and, most importantly, for those in need. Discover what your 25,000 future colleagues already know: Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life. We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.Job Responsibilities Maintains strong familiarity with FDA, EU, and other relevant guidelines and industry standards to ensure that documents meet or exceed sponsor and regulatory requirements and guidance. Represents the editorial group in medical writing, on study teams, and in cross-departmental project teams as needed. Perform QC review of documents (eg, clinical study protocols and amendments, clinical study reports CSRs , Investigator's Brochures, and Module 2 clinical summary documents). Verify data in documents against the source tables, figures, and listings and format tables. Monitors timelines and budgets for assigned projects and updates the lead medical writer, project manager, and/or direct supervisor (as appropriate) if deliverables are at risk. Provides technical support and expertise as appropriate. Conducts training of medical editing staff and functions as a mentor. Advises medical writers, medical editors, and study teams on quality review, compilation, and editorial standards. Provides training to members of the global medical writing team in aspects relative to their roles. Serves as project lead for deliverables of assigned complex and/or large medical writing projects, including, but not limited to, scheduling and leading internal project-specific team meetings, organizing project-specific requirements, and ensuring all information is distributed to the editorial team and implemented within the deliverable. Serves as a member of the medical writing team for projects with medical writing deliverables. Provides feedback to the lead medical writer on progress of editorial process. Copyedits assigned documents, applying correct grammar, punctuation, spelling, and style following AMA Manual of Style or various custom style guidelines as well as established medical writing internal checklists and best practices. Performs quality review of assigned documents to ensure accuracy. Contributes to the development of process improvement tools and the development or revision of internal policies and procedures affecting editorial work. Manages assigned projects according to medical writing standard operating procedures and client standards, on time and on budget. May compile medical writing deliverables.At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position may include a company car or car allowance, Health benefits to include Medical, Dental and Vision, Company match 401k, eligibility to participate in Employee Stock Purchase Plan, Eligibility to earn commissions/bonus based on company and individual performance, and flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos complies with all applicable federal, state, and municipal paid sick time requirements.Salary Range:$62,000.00 - $108,600.00The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.Get to know Syneos HealthOver the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.Additional InformationTasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments and be Spanish/English Bilingual The Spanish/English Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces ," "Best Company Culture," and "Best Companies for Career Growth " awards every year? Then a remote Spanish/English Bilingual Licensed Insurance Sales Agent position at Concentrix is just the right place for you! As a remote Spanish/English Bilingual Licensed Insurance Sales Agent, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Spanish/English Bilingual Licensed Insurance Sales Agent working from home, you will: Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals. Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication. Resolve questions and service issues that require a valid insurance license with professionalism and accuracy. Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction. Educate customers on policy options and documentation, clearly explaining the required steps or updates. Identify opportunities for cross-selling and upselling additional products that align with the customer's needs. Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation. Document interactions thoroughly to ensure accuracy, consistency, and continuity of service. Work from a quiet, distraction-free home environment, maintaining professionalism in all communications. Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Spanish/English Bilingual Licensed Insurance Sales Agent (Remote) role include: 1+ years of sales experience (inbound/outbound sales, upselling, cross selling, retail or consultative selling) Active resident license to sell Property & Casualty (P&C) insurance Proven ability to work in a fast paced, high energy environment Proven sales skills with the ability to influence customers and close the sale. Must be bilingual. Demonstrated success meeting or exceeding sales targets Verifiable high school diploma or GED Strong computer navigation skills and solid PC knowledge Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions High speed internet Minimum speeds: 10 Mbps upload / 50 Mbps download (60 Mbps combined) No wireless, hotspots, or satellite connections A smartphone for authentication and communication Must reside in the United States or have a valid U.S. residential address WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: Starting wage will be between $19-$20 (pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. Paid training (Classroom: 4 Weeks and Transition: 3 Weeks) Lucrative employee referral bonus opportunities DailyPay enrollment option to access pay "early," when you want it Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarthChampions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience with company-supplied technologies Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." JOB AVAILABILITY We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE .
05/24/2026
Full time
Must have an active resident license to sell Property & Casualty insurance with preferably NO Appointments and be Spanish/English Bilingual The Spanish/English Bilingual Licensed Insurance Sales Agent (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (Military veterans are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture, and a genuine sense of belonging? Would you like to join a company that earns "World's Best Workplaces ," "Best Company Culture," and "Best Companies for Career Growth " awards every year? Then a remote Spanish/English Bilingual Licensed Insurance Sales Agent position at Concentrix is just the right place for you! As a remote Spanish/English Bilingual Licensed Insurance Sales Agent, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are. CAREER GROWTH AND PERSONAL DEVELOPMENT This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. WHAT YOU WILL DO IN THIS ROLE As a Spanish/English Bilingual Licensed Insurance Sales Agent working from home, you will: Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals. Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication. Resolve questions and service issues that require a valid insurance license with professionalism and accuracy. Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction. Educate customers on policy options and documentation, clearly explaining the required steps or updates. Identify opportunities for cross-selling and upselling additional products that align with the customer's needs. Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation. Document interactions thoroughly to ensure accuracy, consistency, and continuity of service. Work from a quiet, distraction-free home environment, maintaining professionalism in all communications. Deliver expert customer experiences with a smile. YOUR QUALIFICATIONS Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Spanish/English Bilingual Licensed Insurance Sales Agent (Remote) role include: 1+ years of sales experience (inbound/outbound sales, upselling, cross selling, retail or consultative selling) Active resident license to sell Property & Casualty (P&C) insurance Proven ability to work in a fast paced, high energy environment Proven sales skills with the ability to influence customers and close the sale. Must be bilingual. Demonstrated success meeting or exceeding sales targets Verifiable high school diploma or GED Strong computer navigation skills and solid PC knowledge Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions High speed internet Minimum speeds: 10 Mbps upload / 50 Mbps download (60 Mbps combined) No wireless, hotspots, or satellite connections A smartphone for authentication and communication Must reside in the United States or have a valid U.S. residential address WHAT'S IN IT FOR YOU One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include: Starting wage will be between $19-$20 (pay rate will not be below applicable minimum wage). Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis. Paid training (Classroom: 4 Weeks and Transition: 3 Weeks) Lucrative employee referral bonus opportunities DailyPay enrollment option to access pay "early," when you want it Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurodiversity), Women in Tech, OneEarthChampions, and more Health and wellness programs with trained partners to help promote a healthy you Mentorship programs that support your rewarding career journey Work-from-home convenience with company-supplied technologies Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day and more A range of other perks and benefits REIMAGINE THE BEST VERSION OF YOU! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice." JOB AVAILABILITY We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply. Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE .
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Company Profile McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively. United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a " Most Admired Company " in the healthcare wholesaler category by FORTUNE, a " Best Place to Work " by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit . We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Job Summary McKesson Customer Distribution Experience PMO is currently seeking a Sr. Strategic Business Consultant responsible for the management and delivery of strategic initiatives. The Consultant will manage cross-functional teams to deliver projects within scope, budget, timeline and with focused outcomes. In addition, the Consultant must act in a consultative manner to assist business partners in analysis of business processes, and in systems and users' needs in relation to the business requirements identified. The Consultant should also champion the different project/program methodologies, including Agile/SAFe framework to drive a more nimble and agile project experience within the organization and with our business partners. Finally, the Consultant will act as the project liaison with business partners/vendors, both internal and external to McKesson. The Consultant will plan, organize, monitor and manage several strategic initiatives (project portfolio), and is able to collaboratively co-manage projects with other Strategic Business Consultants, ensures the appropriate plans are in place to resolve any issues or project health deficiencies, and can provide clear and consistent communications across the organization. Key Responsibilities Leads the development of business cases for internal strategic projects, whose goals align with the enterprise vision, mission, and business strategies of the organization. Provide strategic and tactical direction for all aspects of delivery of a process. Extremely consultative and provides partners with alternate solutions and recommendations for processes, systems, and solutions. Conducts business analysis activities using different methodologies as needed for each project. Develops detailed project plans, implementation schedules, project cost estimates, resource plans, and budgets. Coordinates activities, defines deliverables and milestones, and participates in team assignments. Sets and controls scope. Identifies project critical path and dependencies to other ongoing initiatives within the businesses. Identifies project risks and possible mitigations. Takes lead in change management process for each project; anticipates change leadership needs for business. Ability to design, develop, or modify business processes, with identification of bottlenecks and process capacities. Ability to map as-is and to-be business processes. Collaborates with business partners to devise/modify processes to solve complex problems and/or improve existing processes. Ability to understand and articulate the To-Be vision and to champion it across the organization. Tracks project issues through resolution during pre- and post-implementation phases. Manage project activities and tasks, monitor processes, and any business, IT, technical issue resolutions. Leads/conducts/participates in all aspects of the project, including requirements identification, analysis, design and development, testing (including User Acceptance Testing), and training. Manages and monitors project budget and timeline. Facilitates and participates in daily scrum, sprint planning, and retrospective meetings. Facilitates, in collaboration with IT partners and business, the backlog grooming process and works with the product, development, and business teams to size features, enhancements, understand dependencies, constraints, risks, etc. Supports improvement of project delivery through process improvement and operational excellence. Coaches and mentors team in the adoption and maturity of the Agile/SAFe methodologies. Provide regular project status updates to stakeholders and business leadership. Collaborates with external vendors on various project delivery assessments and initiatives. Manages the integration of vendor tasks, and tracks vendor deliverables. Provides thought leadership on initiatives gained through research and benchmarking analysis as needed; anticipate trends and ensure appropriate solutions for the business. Demonstrated strong, collaborative working relationships with key stakeholders. Measures the project solution benefits and key measures of success post-implementation to ensure project benefits are realized. Minimum Experience Requirements & Education 7+ years project management or relevant experience, ideally at McKesson/in healthcare industry. Bachelor's degree in business, technical or healthcare related field or equivalent. PMP Certification a plus. Critical Skills 7+ years of experience managing strategic initiatives, preferably with process and technology focus. 5+ years of consultative experience in a project management-type role. Tenured, proven track record managing cross-functional projects ranging in size, complexity, and impact; experience in all aspects of project management to ensure proper resource management/utilization, delivery against scheduled commitments, risk mitigation, issue management, and effective management of client expectations. Demonstrated leadership, managerial, consultative, collaborative, influencing and negotiation skills. Demonstrated change leadership capabilities and knowledge. Strong analytical background to understand how to leverage data to influence business decisions. Demonstrated ability to build high trust relationships with key stakeholders (including business partners and vendors) and ability to communicate with and influence senior level executives. Demonstrated utilization of project management methodologies, especially Agile / SAFe project delivery. Strong financial and business acumen with ability to create and defend a business case to show value/benefit of project initiatives. Experience with organizational, process, and technology projects as well as change leadership best practices. Demonstrated conflict resolution and problem-solving skills with focus on openness, honesty, and respect. Ability to be flexible and quickly adapt to change and high growth environments. Ability to manage a portfolio of diverse projects across multiple business partners with multiple geographical locations. Proven ability to coach, mentor and motivate project team members. Demonstrated ability to measure and achieve projective objectives. Exceptional communication skills- written, verbal, presentation, and meeting facilitation. Outstanding organizational skills with a high attention to detail. Additional Knowledge & Skills Ability to work in a constantly changing environment. Knowledge of Salesforce technology, chatbots, artificial intelligence. Six Sigma Black Belt or Green Belt preferred. Prior experience with Salesforce technology projects. Agile / SAFe working knowledge and experience in data analytics. Experience working as a project manager or process consultant in a supply chain organization (distribution/logistics, contact center, inventory, etc.) environment. Proficient in all MS Office products. Working knowledge of Visio and project/program management software. Work Environment Fully remote work environment. Able to travel domestically 10% of the time. If the selected candidate lives within a 50-mile radius of our Irving Office, the Employee will have a hybrid schedule and be required to work on-site a minimum of two (2) days per week, with the remaining days worked remotely . click apply for full job details
05/16/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Company Profile McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments, and other organizations in healthcare to help provide the right medicines, medical products, and healthcare services to the right patients at the right time, safely and cost-effectively. United by our I2CARE shared principles, our employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a " Most Admired Company " in the healthcare wholesaler category by FORTUNE, a " Best Place to Work " by the Human Rights Campaign Foundation, and a top military-friendly company by Military Friendly. For more info, visit . We take pride in our culture of connection and believe in a workplace where everyone can be their full, authentic self. We welcome and encourage veterans, individuals with disabilities and others with diverse perspectives to join our growing team. Your unique perspective and experience are valuable assets that can translate into a rewarding career path with us. Job Summary McKesson Customer Distribution Experience PMO is currently seeking a Sr. Strategic Business Consultant responsible for the management and delivery of strategic initiatives. The Consultant will manage cross-functional teams to deliver projects within scope, budget, timeline and with focused outcomes. In addition, the Consultant must act in a consultative manner to assist business partners in analysis of business processes, and in systems and users' needs in relation to the business requirements identified. The Consultant should also champion the different project/program methodologies, including Agile/SAFe framework to drive a more nimble and agile project experience within the organization and with our business partners. Finally, the Consultant will act as the project liaison with business partners/vendors, both internal and external to McKesson. The Consultant will plan, organize, monitor and manage several strategic initiatives (project portfolio), and is able to collaboratively co-manage projects with other Strategic Business Consultants, ensures the appropriate plans are in place to resolve any issues or project health deficiencies, and can provide clear and consistent communications across the organization. Key Responsibilities Leads the development of business cases for internal strategic projects, whose goals align with the enterprise vision, mission, and business strategies of the organization. Provide strategic and tactical direction for all aspects of delivery of a process. Extremely consultative and provides partners with alternate solutions and recommendations for processes, systems, and solutions. Conducts business analysis activities using different methodologies as needed for each project. Develops detailed project plans, implementation schedules, project cost estimates, resource plans, and budgets. Coordinates activities, defines deliverables and milestones, and participates in team assignments. Sets and controls scope. Identifies project critical path and dependencies to other ongoing initiatives within the businesses. Identifies project risks and possible mitigations. Takes lead in change management process for each project; anticipates change leadership needs for business. Ability to design, develop, or modify business processes, with identification of bottlenecks and process capacities. Ability to map as-is and to-be business processes. Collaborates with business partners to devise/modify processes to solve complex problems and/or improve existing processes. Ability to understand and articulate the To-Be vision and to champion it across the organization. Tracks project issues through resolution during pre- and post-implementation phases. Manage project activities and tasks, monitor processes, and any business, IT, technical issue resolutions. Leads/conducts/participates in all aspects of the project, including requirements identification, analysis, design and development, testing (including User Acceptance Testing), and training. Manages and monitors project budget and timeline. Facilitates and participates in daily scrum, sprint planning, and retrospective meetings. Facilitates, in collaboration with IT partners and business, the backlog grooming process and works with the product, development, and business teams to size features, enhancements, understand dependencies, constraints, risks, etc. Supports improvement of project delivery through process improvement and operational excellence. Coaches and mentors team in the adoption and maturity of the Agile/SAFe methodologies. Provide regular project status updates to stakeholders and business leadership. Collaborates with external vendors on various project delivery assessments and initiatives. Manages the integration of vendor tasks, and tracks vendor deliverables. Provides thought leadership on initiatives gained through research and benchmarking analysis as needed; anticipate trends and ensure appropriate solutions for the business. Demonstrated strong, collaborative working relationships with key stakeholders. Measures the project solution benefits and key measures of success post-implementation to ensure project benefits are realized. Minimum Experience Requirements & Education 7+ years project management or relevant experience, ideally at McKesson/in healthcare industry. Bachelor's degree in business, technical or healthcare related field or equivalent. PMP Certification a plus. Critical Skills 7+ years of experience managing strategic initiatives, preferably with process and technology focus. 5+ years of consultative experience in a project management-type role. Tenured, proven track record managing cross-functional projects ranging in size, complexity, and impact; experience in all aspects of project management to ensure proper resource management/utilization, delivery against scheduled commitments, risk mitigation, issue management, and effective management of client expectations. Demonstrated leadership, managerial, consultative, collaborative, influencing and negotiation skills. Demonstrated change leadership capabilities and knowledge. Strong analytical background to understand how to leverage data to influence business decisions. Demonstrated ability to build high trust relationships with key stakeholders (including business partners and vendors) and ability to communicate with and influence senior level executives. Demonstrated utilization of project management methodologies, especially Agile / SAFe project delivery. Strong financial and business acumen with ability to create and defend a business case to show value/benefit of project initiatives. Experience with organizational, process, and technology projects as well as change leadership best practices. Demonstrated conflict resolution and problem-solving skills with focus on openness, honesty, and respect. Ability to be flexible and quickly adapt to change and high growth environments. Ability to manage a portfolio of diverse projects across multiple business partners with multiple geographical locations. Proven ability to coach, mentor and motivate project team members. Demonstrated ability to measure and achieve projective objectives. Exceptional communication skills- written, verbal, presentation, and meeting facilitation. Outstanding organizational skills with a high attention to detail. Additional Knowledge & Skills Ability to work in a constantly changing environment. Knowledge of Salesforce technology, chatbots, artificial intelligence. Six Sigma Black Belt or Green Belt preferred. Prior experience with Salesforce technology projects. Agile / SAFe working knowledge and experience in data analytics. Experience working as a project manager or process consultant in a supply chain organization (distribution/logistics, contact center, inventory, etc.) environment. Proficient in all MS Office products. Working knowledge of Visio and project/program management software. Work Environment Fully remote work environment. Able to travel domestically 10% of the time. If the selected candidate lives within a 50-mile radius of our Irving Office, the Employee will have a hybrid schedule and be required to work on-site a minimum of two (2) days per week, with the remaining days worked remotely . click apply for full job details
Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides G round H andling, C argo H andling, and P assenger S ervices to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience." W e believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show Y ou C are, Do the Ri ght T hing s and Win as a T eam, and w e are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary The Station Trainer will be responsible for delivering classroom and on-the-job training (OJT), airline specific training, sign-offs and evaluating performance of employees at station within their designated area of expertise. As well as ensure company and customer services standards and policies are met, while maintaining a high level of proficiency and certification in required operational functions. This role will deliver airline practical, and instructor led training and monitor Classroom & OJT/Coaching activities at their respective station(s) to ensure Swissport and local specific requirements are met. In addition, this role will also serve as an interim supervisor, providing direction for all new hires until formally released to work independently within the Ground Handling operations. The expected pay rate is $27.00/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. Job Responsibilities Deliver detailed training in various formats such as instructor and virtual instructor led training, e-learning, self-directed training, on-the-job training, and relevant training materials. Deliver and oversee detailed practical Cargo operations Classroom & OJT including final assessment and sign off as required. Follow Swissport Corporate and NOAM Training Policy and Procedures and operate any equipment following Swissport Safe Systems of Work (SSOW) or Standard Operating Procedures (SOP). Actively monitor and promote best practices across the station. Implement internal quality assurance activities including operational audits. Continuously assess training at the station to ensure that staff are competent and confident to carry out their specific duties. Maintain compliance levels across station. Maintain regular and effective communication and strong working relationships with subject matter experts (SMEs) to ensure training relevance. Act as a role model and display best practice behavior and procedures. Provide objective feedback and coaching to improve the performance and behavior of others. To report all training activity through recognized methods to ensure accurate tracking of training data. Support nearby stations as needed. Forecast & plan for new hire and recurrent training needs, which requires maintaining on-going communication and coordination with Regional Training Managers, local HR and Operations team(s). Deliver and facilitate initial and recurrent training in accordance with global and local standards. Administer required examinations and/or reports for training programs in accordance with global and local standards to maintain compliance. Assist with New Hire tracking process to ensure a smooth transition to the operations. Assist with on-the-job coaching program for designated area / functions and serves as tier one support for local certified coaches. Maintain currency in the operation. Perform other duties as assigned. Your profile Minimum 1 years of industry experience in airline Cargo operations. High School Diploma or equivalent additional experience demonstrating ability to resolve complex problems, foster and maintain positive working relationships with multiple stakeholders and effectively balance multiple competing priorities. Ability to travel up to 10% with the ability to travel throughout the United States and Canada to support job responsibilities. Ability to pass security clearance and possess a valid driver's license. Strong communications skills and ability to influence without authority to achieve a common goal. Working knowledge of computer systems: Microsoft Office Suite highly recommended. Customer Service oriented. Flexibility to work various shifts to accommodate training demands during off peak hours. Ideal candidate will also have demonstrated knowledge of adult learning processes, instructional design techniques, and evaluation methodologies. Ability to work in a fast-paced, challenging and changing environment. Ability to create and delivery dynamic presentations, slide decks and training materials. What we offer 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee might occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status . Visit our website at to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!
05/02/2026
Full time
Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides G round H andling, C argo H andling, and P assenger S ervices to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience." W e believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show Y ou C are, Do the Ri ght T hing s and Win as a T eam, and w e are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe. Job Summary The Station Trainer will be responsible for delivering classroom and on-the-job training (OJT), airline specific training, sign-offs and evaluating performance of employees at station within their designated area of expertise. As well as ensure company and customer services standards and policies are met, while maintaining a high level of proficiency and certification in required operational functions. This role will deliver airline practical, and instructor led training and monitor Classroom & OJT/Coaching activities at their respective station(s) to ensure Swissport and local specific requirements are met. In addition, this role will also serve as an interim supervisor, providing direction for all new hires until formally released to work independently within the Ground Handling operations. The expected pay rate is $27.00/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. Job Responsibilities Deliver detailed training in various formats such as instructor and virtual instructor led training, e-learning, self-directed training, on-the-job training, and relevant training materials. Deliver and oversee detailed practical Cargo operations Classroom & OJT including final assessment and sign off as required. Follow Swissport Corporate and NOAM Training Policy and Procedures and operate any equipment following Swissport Safe Systems of Work (SSOW) or Standard Operating Procedures (SOP). Actively monitor and promote best practices across the station. Implement internal quality assurance activities including operational audits. Continuously assess training at the station to ensure that staff are competent and confident to carry out their specific duties. Maintain compliance levels across station. Maintain regular and effective communication and strong working relationships with subject matter experts (SMEs) to ensure training relevance. Act as a role model and display best practice behavior and procedures. Provide objective feedback and coaching to improve the performance and behavior of others. To report all training activity through recognized methods to ensure accurate tracking of training data. Support nearby stations as needed. Forecast & plan for new hire and recurrent training needs, which requires maintaining on-going communication and coordination with Regional Training Managers, local HR and Operations team(s). Deliver and facilitate initial and recurrent training in accordance with global and local standards. Administer required examinations and/or reports for training programs in accordance with global and local standards to maintain compliance. Assist with New Hire tracking process to ensure a smooth transition to the operations. Assist with on-the-job coaching program for designated area / functions and serves as tier one support for local certified coaches. Maintain currency in the operation. Perform other duties as assigned. Your profile Minimum 1 years of industry experience in airline Cargo operations. High School Diploma or equivalent additional experience demonstrating ability to resolve complex problems, foster and maintain positive working relationships with multiple stakeholders and effectively balance multiple competing priorities. Ability to travel up to 10% with the ability to travel throughout the United States and Canada to support job responsibilities. Ability to pass security clearance and possess a valid driver's license. Strong communications skills and ability to influence without authority to achieve a common goal. Working knowledge of computer systems: Microsoft Office Suite highly recommended. Customer Service oriented. Flexibility to work various shifts to accommodate training demands during off peak hours. Ideal candidate will also have demonstrated knowledge of adult learning processes, instructional design techniques, and evaluation methodologies. Ability to work in a fast-paced, challenging and changing environment. Ability to create and delivery dynamic presentations, slide decks and training materials. What we offer 401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee might occasionally lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status . Visit our website at to learn more about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation!