Responsible for leading a team of individual contributors of Applications, Software or Engineer Specialists who provide problem resolution to subsidiaries and distributors and promote technical voice of customers during product development and life cycle management. This role involves providing team leadership, mentoring, and structure of organization ensuring efficient workflows, high service quality, sustainability, and customer satisfaction. You will assess team performance, provide constructive feedback, and identify individual and collective development plans and needs to foster continuous improvement and service operations excellence. Additionally, you will manage resources efficiently, benchmark and implement innovative solutions that enhance process effectiveness, team performance and cross collaboration with business partners. You will work with department and Franchise leadership to provide world-class customer support, design and implement process changes and improvements, and remove barriers to productivity. You directly contribute to bioMérieux business development by leading operational initiatives related to customer satisfaction, sales and service increase, and cost optimization. You are responsible for ensuring end-to-end product ownership; guarantee serviceability throughout the entire product lifecycle-from successful launches to effective obsolescence management. Primary Duties Team Management Manage a team of Clinical Application Specialists, System Engineers, Software Engineers and/or IT Specialists. Provide performance feedback to direct reports through one-on-one sessions. Manage professional development and coach direct reports in alignment with department leadership. Ensure team members' development plan meets department standards and work with senior team members to assess the quality of the training programs, processes and tools. Ensure policies, practices and procedures are understood and followed by direct reports. Operational Improvements Responsible for end-to-end product ownership and serviceability of products throughout the entire product lifecycle, including product development, go-to-market and go-out-of-market. Responsible for department deliverables that have a direct impact on department operations. Responsible of routine operations within Global Customer Service Center, including staffing, tools and processes. Monitor complaint handling data, key performance indicators (KPI), and agent productivity through quality monitoring evaluations. Escalate concerns to department leadership for action. Collaborate with internal teams to develop and maintain reports, dashboards and processes to drive continual improvements having a direct impact on the department's operations. Identify needed improvements in current technical support processes and update SOPs accordingly to improve department operations. Propose and potentially drive solutions for complex situations with direct impact on operational, financial, human and customer aspects, considering internal and external environment constraints. Cross Departmental Influence Lead and monitor interdepartmental projects as needed, and promote customer voice in company projects. Frequently influence and resolve conflicting objectives with other departments: provide expert technical knowledge and collaborate with internal support teams to resolve difficult/complex situations. Be Customer Service Advocate: promote customer service voice in company projects. Field Action Process: Contribute to the field action process, as needed. Expense control: Work with department leadership to control operating expenses within established budgets and company expectations. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required in biological sciences, or other related field required. 6+ years of related experience including demonstrated ability to lead others in relevant laboratory and/or industry experience and/or customer service experience in Global or Regional functions. Laboratory experience in Molecular Biology, Microbiology and/or Immunology. Preferred Education, Training and Experience Working knowledge of Technical Support Center operations preferred. Leadership, project management, and change management experience preferred. Previous project management experience and/or contributing to process enhancement projects preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Written Communications - including the ability to communicate technical data in written form. Inspire and energize individuals to achieve their best performance. Troubleshooting issues to identify and resolve problems efficiently. Business acumen to understand how a business operates and how to make it successful. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives. Skilled in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel. Advanced: demonstrates deep knowledge; manages complex tasks and integrates multiple tools independently. Salesforce knowledge. Supervisory Responsibilities Direct supervision: approximately 6-11 employees. Travel Requirements Domestic travel required: 20% of time. International travel required: 20% of time. Total travel required: 40% of time. The estimated salary range for this role is between $98,000 - $132,000. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
05/24/2026
Full time
Responsible for leading a team of individual contributors of Applications, Software or Engineer Specialists who provide problem resolution to subsidiaries and distributors and promote technical voice of customers during product development and life cycle management. This role involves providing team leadership, mentoring, and structure of organization ensuring efficient workflows, high service quality, sustainability, and customer satisfaction. You will assess team performance, provide constructive feedback, and identify individual and collective development plans and needs to foster continuous improvement and service operations excellence. Additionally, you will manage resources efficiently, benchmark and implement innovative solutions that enhance process effectiveness, team performance and cross collaboration with business partners. You will work with department and Franchise leadership to provide world-class customer support, design and implement process changes and improvements, and remove barriers to productivity. You directly contribute to bioMérieux business development by leading operational initiatives related to customer satisfaction, sales and service increase, and cost optimization. You are responsible for ensuring end-to-end product ownership; guarantee serviceability throughout the entire product lifecycle-from successful launches to effective obsolescence management. Primary Duties Team Management Manage a team of Clinical Application Specialists, System Engineers, Software Engineers and/or IT Specialists. Provide performance feedback to direct reports through one-on-one sessions. Manage professional development and coach direct reports in alignment with department leadership. Ensure team members' development plan meets department standards and work with senior team members to assess the quality of the training programs, processes and tools. Ensure policies, practices and procedures are understood and followed by direct reports. Operational Improvements Responsible for end-to-end product ownership and serviceability of products throughout the entire product lifecycle, including product development, go-to-market and go-out-of-market. Responsible for department deliverables that have a direct impact on department operations. Responsible of routine operations within Global Customer Service Center, including staffing, tools and processes. Monitor complaint handling data, key performance indicators (KPI), and agent productivity through quality monitoring evaluations. Escalate concerns to department leadership for action. Collaborate with internal teams to develop and maintain reports, dashboards and processes to drive continual improvements having a direct impact on the department's operations. Identify needed improvements in current technical support processes and update SOPs accordingly to improve department operations. Propose and potentially drive solutions for complex situations with direct impact on operational, financial, human and customer aspects, considering internal and external environment constraints. Cross Departmental Influence Lead and monitor interdepartmental projects as needed, and promote customer voice in company projects. Frequently influence and resolve conflicting objectives with other departments: provide expert technical knowledge and collaborate with internal support teams to resolve difficult/complex situations. Be Customer Service Advocate: promote customer service voice in company projects. Field Action Process: Contribute to the field action process, as needed. Expense control: Work with department leadership to control operating expenses within established budgets and company expectations. Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. Qualifications Required Education, Training and Experience Bachelor degree required in biological sciences, or other related field required. 6+ years of related experience including demonstrated ability to lead others in relevant laboratory and/or industry experience and/or customer service experience in Global or Regional functions. Laboratory experience in Molecular Biology, Microbiology and/or Immunology. Preferred Education, Training and Experience Working knowledge of Technical Support Center operations preferred. Leadership, project management, and change management experience preferred. Previous project management experience and/or contributing to process enhancement projects preferred. Knowledge, Skills, and Abilities Consistently upholds and reflects the core ethical principles and values that bioMérieux promotes. Written Communications - including the ability to communicate technical data in written form. Inspire and energize individuals to achieve their best performance. Troubleshooting issues to identify and resolve problems efficiently. Business acumen to understand how a business operates and how to make it successful. Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives. Skilled in MS Office tools to include but not limited to Outlook, Teams, Word, and Excel. Advanced: demonstrates deep knowledge; manages complex tasks and integrates multiple tools independently. Salesforce knowledge. Supervisory Responsibilities Direct supervision: approximately 6-11 employees. Travel Requirements Domestic travel required: 20% of time. International travel required: 20% of time. Total travel required: 40% of time. The estimated salary range for this role is between $98,000 - $132,000. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bioMerieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer. In addition, bioMérieux offers a competitive Total Rewards package that may include: A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options Company-Provided Life and Accidental Death Insurance Short and Long-Term Disability Insurance Retirement Plan including a generous non-discretionary employer contribution and employer match. Adoption Assistance Wellness Programs Employee Assistance Program Commuter Benefits Various voluntary benefit offerings Discount programs Parental leaves PandoLogic. Category: ,
Date Posted: 2026-03-26 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 801 (External Site) Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. What You Will Do: If you're self-motivated and thrive working with multi-disciplined teams who are committed to innovation and pushing the boundaries of technology, then this might be the perfect job. As a Raytheon Sr. Process Engineer, you'll work to improve processes to maintain efficiency, reduce costs, improve sustainability and safety and maximize profitability. You're the in-factory materials and process specialist, and your responsibilities will include verifying that Technical Data Package (TDP) shelf-life materials are correctly called out in Manufacturing Data Packages (MDPs) and writing material processing procedures. In addition, you'll collaborate on integrating process equipment within the factory and you'll document the equipment's functionality. As a Sr. Process Engineer your responsibilities will also include: Quickly addressing production issues related to materials and processes, ensuring root causes of issues are understood and solutions are robust and cost effective. Providing on-the-job training for materials and processes. Training other engineers on material usage and processes. Being readily available to operators and collaborating effectively with factory personnel. Serving as Operations Liaison working with Materials & Process Engineering (M&PE) to quickly address supply chain disruptions, problem buys and obsolete materials including: Identifying impacted end users Determining material requirements and finding alternatives (drive testing as needed) Ensuring new materials will work in existing processes and using the opportunity to drive to common materials. Leading continuous improvement projects utilizing Lean manufacturing techniques to reduce variability, eliminate constraints and provide ongoing process sustainment. Collaborating with cross-functional teams to identify and resolve process and materials-related issues. Driving use of common materials based on allowable requirements from the drawing. Developing and maintaining manufacturing procedures by creating new documentation and updating existing processes to ensure accuracy and efficiency. Leading and supporting process troubleshooting efforts to quickly and efficiently resolve manufacturing process issues. Coordinating with M&PE Labs for Cause Corrective Action as required. This is a 1st Shift Job. Typically 7:00AM - 4:00PM. This job is posted as ONSITE, and is based at Raytheon's Tucson, AZ facility. Qualifications You Must Have: Typically Requires a Bachelor's degree in Science, Technology, Engineering or Math (STEM) and minimum 5 years of relevant experience. Experience with project execution Experience with manufacturing/production processes Qualifications We Prefer: Experience with materials and material testing Experience with manufacturing processes Experience with technical writing Bachelor's or Master's Degree in Chemical Engineering, Material Science, Manufacturing Engineering, Mechanical Engineering or related field What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Security Clearance FAQs - United States Department of State This position is an onsite role - Tucson, AZ: ,-az-location We Are RTX We Are RTX - YouTube As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
05/24/2026
Full time
Date Posted: 2026-03-26 Country: United States of America Location: US-AZ-TUCSON- E Hermans Rd BLDG 801 (External Site) Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Active and existing security clearance required on day 1 At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense. What You Will Do: If you're self-motivated and thrive working with multi-disciplined teams who are committed to innovation and pushing the boundaries of technology, then this might be the perfect job. As a Raytheon Sr. Process Engineer, you'll work to improve processes to maintain efficiency, reduce costs, improve sustainability and safety and maximize profitability. You're the in-factory materials and process specialist, and your responsibilities will include verifying that Technical Data Package (TDP) shelf-life materials are correctly called out in Manufacturing Data Packages (MDPs) and writing material processing procedures. In addition, you'll collaborate on integrating process equipment within the factory and you'll document the equipment's functionality. As a Sr. Process Engineer your responsibilities will also include: Quickly addressing production issues related to materials and processes, ensuring root causes of issues are understood and solutions are robust and cost effective. Providing on-the-job training for materials and processes. Training other engineers on material usage and processes. Being readily available to operators and collaborating effectively with factory personnel. Serving as Operations Liaison working with Materials & Process Engineering (M&PE) to quickly address supply chain disruptions, problem buys and obsolete materials including: Identifying impacted end users Determining material requirements and finding alternatives (drive testing as needed) Ensuring new materials will work in existing processes and using the opportunity to drive to common materials. Leading continuous improvement projects utilizing Lean manufacturing techniques to reduce variability, eliminate constraints and provide ongoing process sustainment. Collaborating with cross-functional teams to identify and resolve process and materials-related issues. Driving use of common materials based on allowable requirements from the drawing. Developing and maintaining manufacturing procedures by creating new documentation and updating existing processes to ensure accuracy and efficiency. Leading and supporting process troubleshooting efforts to quickly and efficiently resolve manufacturing process issues. Coordinating with M&PE Labs for Cause Corrective Action as required. This is a 1st Shift Job. Typically 7:00AM - 4:00PM. This job is posted as ONSITE, and is based at Raytheon's Tucson, AZ facility. Qualifications You Must Have: Typically Requires a Bachelor's degree in Science, Technology, Engineering or Math (STEM) and minimum 5 years of relevant experience. Experience with project execution Experience with manufacturing/production processes Qualifications We Prefer: Experience with materials and material testing Experience with manufacturing processes Experience with technical writing Bachelor's or Master's Degree in Chemical Engineering, Material Science, Manufacturing Engineering, Mechanical Engineering or related field What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: Security Clearance FAQs - United States Department of State This position is an onsite role - Tucson, AZ: ,-az-location We Are RTX We Are RTX - YouTube As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $72,080 - $129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/24/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $72,080 - $129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job DescriptionJob DescriptionCertified Pesticide TechnicianJob Summary We are seeking a skilled and safety-focused Certified Pesticide Technician to join a professional urban forestry and tree care team. This role involves performing trunk injection treatments, pesticide applications, and tree health operations on municipal and commercial properties. The ideal candidate will have experience in arboriculture, pesticide handling, and outdoor field operations within a fast-paced environment. Key Responsibilities Perform trunk injection treatments for insect and disease management on trees Safely operate pesticide application and injection equipment Follow daily work schedules, treatment plans, and productivity goals Maintain accurate treatment logs, production records, and documentation Set up and maintain safe work zones including cones, signage, and pedestrian/traffic control Assist with general tree care and urban forestry operations Adhere to all environmental, municipal, and safety regulations Work collaboratively with field crews and supervisors to complete projects efficiently Required Qualifications Valid Commercial Pesticide Technician or Applicator License (Category 3A preferred) Valid driver's license with clean driving record Ability to work outdoors in varying weather conditions Strong understanding of pesticide safety and application procedures Ability to lift equipment and perform physically demanding field work Strong communication and teamwork skills Preferred Qualifications Experience with trunk injection systems such as Arborjet, Wedgle, or similar equipment Previous arboriculture, tree care, landscaping, or municipal forestry experience ISA Arborist certification is a plus Experience working on public or municipal tree maintenance projects Work Schedule Monday through Friday Occasional Saturdays based on project needs Compensation & Benefits Competitive hourly pay based on experience Paid time off Career growth and advancement opportunities Long-term, multi-season project opportunities Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We're proud of the investments we've made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization's staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company's unique needs. As a W3Global client, you'll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We're proud of the investments we've made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization's staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company's unique needs. As a W3Global client, you'll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.
05/24/2026
Full time
Job DescriptionJob DescriptionCertified Pesticide TechnicianJob Summary We are seeking a skilled and safety-focused Certified Pesticide Technician to join a professional urban forestry and tree care team. This role involves performing trunk injection treatments, pesticide applications, and tree health operations on municipal and commercial properties. The ideal candidate will have experience in arboriculture, pesticide handling, and outdoor field operations within a fast-paced environment. Key Responsibilities Perform trunk injection treatments for insect and disease management on trees Safely operate pesticide application and injection equipment Follow daily work schedules, treatment plans, and productivity goals Maintain accurate treatment logs, production records, and documentation Set up and maintain safe work zones including cones, signage, and pedestrian/traffic control Assist with general tree care and urban forestry operations Adhere to all environmental, municipal, and safety regulations Work collaboratively with field crews and supervisors to complete projects efficiently Required Qualifications Valid Commercial Pesticide Technician or Applicator License (Category 3A preferred) Valid driver's license with clean driving record Ability to work outdoors in varying weather conditions Strong understanding of pesticide safety and application procedures Ability to lift equipment and perform physically demanding field work Strong communication and teamwork skills Preferred Qualifications Experience with trunk injection systems such as Arborjet, Wedgle, or similar equipment Previous arboriculture, tree care, landscaping, or municipal forestry experience ISA Arborist certification is a plus Experience working on public or municipal tree maintenance projects Work Schedule Monday through Friday Occasional Saturdays based on project needs Compensation & Benefits Competitive hourly pay based on experience Paid time off Career growth and advancement opportunities Long-term, multi-season project opportunities Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We're proud of the investments we've made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization's staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company's unique needs. As a W3Global client, you'll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.Company DescriptionW3Global was established in 2006 in Fremont, CA with a vision: simplify the recruiting process and develop an industry-disrupting platform to connect candidates with clients. Our cutting-edge Applicant Tracking System enables us to find the right person for the right job, creating value for job seekers and employers. While W3Global initially focused on IT staffing, we have expanded the business to serve many other industries, including accounting and finance, legal, engineering, human resources, government and more. We're proud of the investments we've made in our team, having grown from four to 1000 employees and evolving into one of the leading recruitment and staffing solution providers in the industry. Our recruiters and account managers are passionate about connecting qualified professionals with the right positions in small, medium, and large companies. Our Services W3Global understands the natural ups and downs of an organization's staffing needs. We are continuously adapting to industry and economic changes to find the right candidates. We specialize in placing permanent, direct, contract, and temporary positions for companies of any size. Our recruiting services include sourcing, recruiting, screening, interview management, salary negotiations, training, and onboarding. We are committed to helping organizations redefine their recruitment process by delivering our SaaS-based proprietary application tracking system software. Our Expertise W3Global has been delivering staffing solutions for nearly two decades; we know which recruiting strategies work best. Our expert team is committed to developing a customized solution to fit your company's unique needs. As a W3Global client, you'll also receive personalized assistance from a seasoned team of staffing specialists. We are committed to providing both technical support and industry expertise to simplify the hiring process. We know that your time matters. W3Global will help you streamline the hiring process, getting it done and getting it right.
Description: For nearly 100 years, Arnold Motor Supply has provided solid career opportunities for those whoprefer to keep things simple; we focus on relationships, service, and expertise. We're passionateabout what we do, and always strive to be the best in our business across the five states and 80locations in which we operate. We are currently seeking an Accounting Specialist to perform avariety of accounting and administrative tasks.Core AccountabilitiesCollaborate closely with fellow Accounting team members and Store Operations team to ensure we are meeting the demands of our customers, both internal and externalDeliver exceptional accounting services to our stores, internal departments, and external customersEnsure accurate and timely delivery of all assigned dutiesMaintain the highest levels of integrity and professionalism in all we do!Job Tasks and ResponsibilitiesSet up and maintenance of customer accountsMonitor accounts to ensure timely paymentsApply Accounts Receivable payments to correct customer accountsSupport fellow accounting team in development and execution of internal Accounts Receivable processesScan and file of accounting related documentsAssist with the distribution of incoming mailAnswers and transfers phone calls, screening when necessaryOur Benefits That Work for YouBenefits can mean different things to different people, but for us, it's making sure our associates can take care of themselves, their families, and their communities. Medical & Prescription Drug Coverage Dental Insurance Vision Insurance 401k Retirement Plan Employee Assistance Program Paid Time-Off Paid Holidays Life And AD&D Voluntary Group Short-Term Disability Requirements: Required Skills/Abilities A minimum of two years prior accounting experience Computer and accounting system proficiency is needed. Previous Excel experience required Ability to shift between the "usual" aspects of the job and the unique daily needs of the team Desire to be a team member within a group that prides itself on providing solutions to our customers while taking care of each other and our customers Positive and professional attitude Excellent verbal and written communication skills Ability to manage multiple tasks with interruptions from the phone Outstanding interpersonal and customer service skills Ability to use and manage a multi-line phone PM22 PI5ff2-8340
05/24/2026
Description: For nearly 100 years, Arnold Motor Supply has provided solid career opportunities for those whoprefer to keep things simple; we focus on relationships, service, and expertise. We're passionateabout what we do, and always strive to be the best in our business across the five states and 80locations in which we operate. We are currently seeking an Accounting Specialist to perform avariety of accounting and administrative tasks.Core AccountabilitiesCollaborate closely with fellow Accounting team members and Store Operations team to ensure we are meeting the demands of our customers, both internal and externalDeliver exceptional accounting services to our stores, internal departments, and external customersEnsure accurate and timely delivery of all assigned dutiesMaintain the highest levels of integrity and professionalism in all we do!Job Tasks and ResponsibilitiesSet up and maintenance of customer accountsMonitor accounts to ensure timely paymentsApply Accounts Receivable payments to correct customer accountsSupport fellow accounting team in development and execution of internal Accounts Receivable processesScan and file of accounting related documentsAssist with the distribution of incoming mailAnswers and transfers phone calls, screening when necessaryOur Benefits That Work for YouBenefits can mean different things to different people, but for us, it's making sure our associates can take care of themselves, their families, and their communities. Medical & Prescription Drug Coverage Dental Insurance Vision Insurance 401k Retirement Plan Employee Assistance Program Paid Time-Off Paid Holidays Life And AD&D Voluntary Group Short-Term Disability Requirements: Required Skills/Abilities A minimum of two years prior accounting experience Computer and accounting system proficiency is needed. Previous Excel experience required Ability to shift between the "usual" aspects of the job and the unique daily needs of the team Desire to be a team member within a group that prides itself on providing solutions to our customers while taking care of each other and our customers Positive and professional attitude Excellent verbal and written communication skills Ability to manage multiple tasks with interruptions from the phone Outstanding interpersonal and customer service skills Ability to use and manage a multi-line phone PM22 PI5ff2-8340
Job DescriptionJob Description We're gathering applications for future openings. While we're not hiring right now, we'd love to learn more about you. Job Title: Leasing Specialist Employment Type: Full-Time Pay: $16-$18 per hour Schedule: Monday-Friday 9am-6pm (varies) Report to: Property Management Operations Manager About Us At PJ Morgan Real Estate, we believe in more than just real estate-we believe in making a lasting impact. Our guiding philosophy shapes every interaction, our mission drives us to deliver exceptional service, and our vision keeps us focused on the future. Together, these principles define who we are, how we serve, and why we're committed to being With You For Life-every step of the way. Guiding Philosophy With You for Life All Things Real Estate Mission Statement We empower people to achieve their real estate goals by delivering exceptional service, expert guidance, and personal experiences that build lasting value within our community. Vision Statement To leave a lasting mark on the community by providing meaningful real estate experiences. Core Values - what motivates and guides us in how we work with one another, customers & clients, and our community: Welcome and Lead Change Be Optimistic In The Hard Times and Humble In The Best Stay True To Ourselves Think Like a Business, Act Like a Family Cultivate Lifelong Relationships Enrich The Community We Love and Live In Do you share similar values? Send us your application and resume today! Keep reading for the details. What We Have For You: As a rapidly growing, full-service real estate firm, we offer services in commercial property management, residential property management, association management, commercial sales & leasing, residential home sales, and business sales. Your exposure to All Things Real Estate will give you a broad understanding of a dynamic, multi-entity business and the opportunity to make a true impact at the leadership level. The Scope of Work Manage, follow up and track rental leads (guest cards) from receipt to application and move-in Coordinate and schedule rental showings with prospective tenants Provide customer service to future tenants through explanation of PJ Morgan Real Estate services, policies, and procedures Onboarding and move-in of all new tenants including the explanation of new tenant welcome information and a property orientation Manage tenant renewals, request renewal packages, and track updated tenant information including updated tenant insurance The Ideal Candidate Must have excellent interpersonal skills, a positive attitude and a customer service spirit. Ability to maintain confidentiality, sensitivity and professionalism. Must have valid driver's license and reliable vehicle Above average written and oral communication, organizational and multi-tasking skills. Proficient problem solving and analytical skills. Self-disciplined and motivated to achieve. You make continuous learning a priority. You show up every day ready to be the best version of you and contribute to the team! Familiarity with Microsoft 365 Do you share similar values? Send us your application and resume today!
05/24/2026
Full time
Job DescriptionJob Description We're gathering applications for future openings. While we're not hiring right now, we'd love to learn more about you. Job Title: Leasing Specialist Employment Type: Full-Time Pay: $16-$18 per hour Schedule: Monday-Friday 9am-6pm (varies) Report to: Property Management Operations Manager About Us At PJ Morgan Real Estate, we believe in more than just real estate-we believe in making a lasting impact. Our guiding philosophy shapes every interaction, our mission drives us to deliver exceptional service, and our vision keeps us focused on the future. Together, these principles define who we are, how we serve, and why we're committed to being With You For Life-every step of the way. Guiding Philosophy With You for Life All Things Real Estate Mission Statement We empower people to achieve their real estate goals by delivering exceptional service, expert guidance, and personal experiences that build lasting value within our community. Vision Statement To leave a lasting mark on the community by providing meaningful real estate experiences. Core Values - what motivates and guides us in how we work with one another, customers & clients, and our community: Welcome and Lead Change Be Optimistic In The Hard Times and Humble In The Best Stay True To Ourselves Think Like a Business, Act Like a Family Cultivate Lifelong Relationships Enrich The Community We Love and Live In Do you share similar values? Send us your application and resume today! Keep reading for the details. What We Have For You: As a rapidly growing, full-service real estate firm, we offer services in commercial property management, residential property management, association management, commercial sales & leasing, residential home sales, and business sales. Your exposure to All Things Real Estate will give you a broad understanding of a dynamic, multi-entity business and the opportunity to make a true impact at the leadership level. The Scope of Work Manage, follow up and track rental leads (guest cards) from receipt to application and move-in Coordinate and schedule rental showings with prospective tenants Provide customer service to future tenants through explanation of PJ Morgan Real Estate services, policies, and procedures Onboarding and move-in of all new tenants including the explanation of new tenant welcome information and a property orientation Manage tenant renewals, request renewal packages, and track updated tenant information including updated tenant insurance The Ideal Candidate Must have excellent interpersonal skills, a positive attitude and a customer service spirit. Ability to maintain confidentiality, sensitivity and professionalism. Must have valid driver's license and reliable vehicle Above average written and oral communication, organizational and multi-tasking skills. Proficient problem solving and analytical skills. Self-disciplined and motivated to achieve. You make continuous learning a priority. You show up every day ready to be the best version of you and contribute to the team! Familiarity with Microsoft 365 Do you share similar values? Send us your application and resume today!
Media and AV Technology Coordinator Amherst Campus Full Time JR6731 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Media and AV Technology Coordinator position. The Media and AV Technology Coordinator is a full-time, year-round position. The expected range for this position is $25.00-27.00 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information . The Media and AV Technology Coordinator serves as a technical specialist for all audio, visual, and media technology operations within the Student Center. In addition, serves as a key member of the operations team within the Student Center to assist with building oversight, event set-ups and programmatic features. This position supports a wide range of events and activities-including meetings, performances, lectures, conferences, and student organization events-by managing, maintaining, and operating the Student Center's AV systems. The coordinator works closely with campus departments and student organizations to ensure professional, reliable, and innovative technology and set-up support for events and daily operations. Support signature divisional programs such as Orientation, Mammoth Welcome Week, Family Weekend, Campus Parties, Homecoming, Spring concert, Commencement, and other large-scale events. Position: 2 pm-10 pm with a flexible work schedule to accommodate night and weekend programming. Summary of Duties and Responsibilities Event Support and Operations: Coordinate and execute AV and media technology needs for events held in the Student Center and within Student Affairs campus spaces. Provide on-site technical support during events, including setup, operation, troubleshooting, and breakdown of the event Ensure high-quality sound, lighting, and visual presentations for programs ranging from small meetings to large-scale campus events. Collaborate with the Program and Building Director to assess technology needs and develop appropriate technical plans. Equipment Maintenance and Management: Maintain, inventory, and ensure the proper functioning of AV and media equipment (e.g., projectors, sound systems, microphones, lighting, streaming devices, digital signage). Oversee preventative maintenance, repairs, and upgrades of AV systems and infrastructure. Research and recommend new technologies and equipment to enhance the Student Center's capabilities. Develop and deliver training materials for staff and student users on AV system operation and best practices. Foster a culture of professionalism, customer service, and technical excellence among student employees. Administrative and Collaborative Responsibilities: Manage scheduling and logistics for AV support requests using event management software. Assist with budgeting, purchasing, and vendor coordination related to AV technology and maintenance. Collaborate with IT, Facilities, and Student Affairs staff to ensure technology integration and support across campus. Stay informed of emerging trends in media technology and higher education event management. Qualifications Required Bachelor's degree in Media Technology, Communications, Information Technology, or a related field; or equivalent combination of education and professional experience. 2-4 years of experience in AV coordination, media services, or event technology support. Strong technical proficiency with AV systems, live sound, projection, and streaming platforms (e.g., Zoom, Teams, OBS, or similar). Excellent organizational, troubleshooting, and interpersonal communication skills. Ability to work flexible hours, including evenings and weekends, to support events. Successful completion of required background and reference checks Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. Review of applications will begin immediately and will continue until the position is filled. Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bec26a67715cf04e9bd3a276d
05/24/2026
Full time
Media and AV Technology Coordinator Amherst Campus Full Time JR6731 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Media and AV Technology Coordinator position. The Media and AV Technology Coordinator is a full-time, year-round position. The expected range for this position is $25.00-27.00 per hour. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information . The Media and AV Technology Coordinator serves as a technical specialist for all audio, visual, and media technology operations within the Student Center. In addition, serves as a key member of the operations team within the Student Center to assist with building oversight, event set-ups and programmatic features. This position supports a wide range of events and activities-including meetings, performances, lectures, conferences, and student organization events-by managing, maintaining, and operating the Student Center's AV systems. The coordinator works closely with campus departments and student organizations to ensure professional, reliable, and innovative technology and set-up support for events and daily operations. Support signature divisional programs such as Orientation, Mammoth Welcome Week, Family Weekend, Campus Parties, Homecoming, Spring concert, Commencement, and other large-scale events. Position: 2 pm-10 pm with a flexible work schedule to accommodate night and weekend programming. Summary of Duties and Responsibilities Event Support and Operations: Coordinate and execute AV and media technology needs for events held in the Student Center and within Student Affairs campus spaces. Provide on-site technical support during events, including setup, operation, troubleshooting, and breakdown of the event Ensure high-quality sound, lighting, and visual presentations for programs ranging from small meetings to large-scale campus events. Collaborate with the Program and Building Director to assess technology needs and develop appropriate technical plans. Equipment Maintenance and Management: Maintain, inventory, and ensure the proper functioning of AV and media equipment (e.g., projectors, sound systems, microphones, lighting, streaming devices, digital signage). Oversee preventative maintenance, repairs, and upgrades of AV systems and infrastructure. Research and recommend new technologies and equipment to enhance the Student Center's capabilities. Develop and deliver training materials for staff and student users on AV system operation and best practices. Foster a culture of professionalism, customer service, and technical excellence among student employees. Administrative and Collaborative Responsibilities: Manage scheduling and logistics for AV support requests using event management software. Assist with budgeting, purchasing, and vendor coordination related to AV technology and maintenance. Collaborate with IT, Facilities, and Student Affairs staff to ensure technology integration and support across campus. Stay informed of emerging trends in media technology and higher education event management. Qualifications Required Bachelor's degree in Media Technology, Communications, Information Technology, or a related field; or equivalent combination of education and professional experience. 2-4 years of experience in AV coordination, media services, or event technology support. Strong technical proficiency with AV systems, live sound, projection, and streaming platforms (e.g., Zoom, Teams, OBS, or similar). Excellent organizational, troubleshooting, and interpersonal communication skills. Ability to work flexible hours, including evenings and weekends, to support events. Successful completion of required background and reference checks Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. Review of applications will begin immediately and will continue until the position is filled. Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-bec26a67715cf04e9bd3a276d
As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data Centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. Key job responsibilities - Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. - Provide technical assistance and support to operations during life cycle of the data center. - Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. - Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. - Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. - Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. - Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in- service data centers. - Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. - Support Controls projects related commissioning activities in the data centers. - Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. - Develop and modify controls logic programming and graphical user interfaces. - Manage multiple stakeholder deliverables, requirements and navigate challenging situations. - Financially manage BMS and EPMS service contracts. - Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience in a data center or other critical environment - Current, active TS/SCI US Government Security Clearance PREFERRED QUALIFICATIONS - Master's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Experience leading projects across multiple stakeholders - Project Management Professional (PMP) or equivalent certification - 4+ years of military experience - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Experience designing data centers or critical MEP infrastructure - Prior AWS/Amazon experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Alexandria - 96 300.00 USD annually
05/24/2026
Full time
As part of the global controls team, you will work with highly motivated experts and innovators in the data center industry. You will be responsible for troubleshooting, project management, and maintaining the building management system (BMS) and electrical power monitoring system (EPMS). Using Amazon leadership principles, you will develop new processes and standards while innovating in the controls space. AWS Data Centers have multiple components such as generators, uninterruptable power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic/static transfer switches, chillers air-cooled and water-cooled , pumps, cooling towers, heat exchangers, CRAHs, air economizers, etc. All these components have local control systems that interact with each other via open and/or proprietary communications protocols. The BMS is the primary method of control of all mechanical systems within a data center. The EPMS is the primary method of monitoring all electrical systems within a data center. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. Key job responsibilities - Train and assist internal customers and stakeholders with the creation, design, configuration, validation, installation, commissioning and operation of BMS and EPMS systems. - Provide technical assistance and support to operations during life cycle of the data center. - Review results and action items from the quarterly maintenances for BMS and EPMS and take actions to get them resolved. - Develop BMS & EPMS projects scope of work, schedule, budget, and level of efforts (LOE) to projects requested by customers and stakeholders. - Manage scope, schedule, finance and execution of BMS and EPMS improvement projects in AWS data centers. - Assist in procurement related activities including request for quotation/proposals, responding to request for information, review of vendors proposal and issuance of purchase orders. - Participate in AWS global on-call schedule to provide immediate BMS and EPMS technical support to in- service data centers. - Attend project related meetings, coordinate with project leaders and regularly report status to Controls and stakeholders management. - Support Controls projects related commissioning activities in the data centers. - Review, implement, troubleshoot and iterate on the controls sequence of operation (SOO) and provide necessary feedback to the design team. - Develop and modify controls logic programming and graphical user interfaces. - Manage multiple stakeholder deliverables, requirements and navigate challenging situations. - Financially manage BMS and EPMS service contracts. - Frequently visit (locally) assigned in-operation data centers to troubleshoot, meet customers, supervise vendor's work to ensure compliance with the scope, design, SOO and applicable local codes. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Experience in a data center or other critical environment - Current, active TS/SCI US Government Security Clearance PREFERRED QUALIFICATIONS - Master's degree in Electrical Engineering, Mechanical Engineering, or a related field - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Experience leading projects across multiple stakeholders - Project Management Professional (PMP) or equivalent certification - 4+ years of military experience - Experience designing, configuring, programming, installing, troubleshooting or servicing HVAC Controls or Electrical SCADA systems application specific controllers, software and networks. - Experiencing using common industrial communication protocols (MQTT, BACnet and/or MODBUS). - Experience designing data centers or critical MEP infrastructure - Prior AWS/Amazon experience Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Alexandria - 96 300.00 USD annually
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. This is an hourly, non-exempt position with paid overtime available. This is a Desk-based/Non-inspect role for the Pacific Time Zone, Mountain Time Zone (Including the state of Arizona) and Central Time Zone. This role is remote eligible for candidates located or willing to self-relocate to Pacific, Mountain or Central Time Zone continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 3 days per week. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Experience handling Property Mitigation Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside or willing to self-relocate to Pacific Time Zone, Mountain Time Zone (Including the state of Arizona) or Central Time Zone Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/24/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. This is an hourly, non-exempt position with paid overtime available. This is a Desk-based/Non-inspect role for the Pacific Time Zone, Mountain Time Zone (Including the state of Arizona) and Central Time Zone. This role is remote eligible for candidates located or willing to self-relocate to Pacific, Mountain or Central Time Zone continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site 3 days per week. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Experience handling Property Mitigation Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside or willing to self-relocate to Pacific Time Zone, Mountain Time Zone (Including the state of Arizona) or Central Time Zone Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience working with computer components and operating systems. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - Preferred Qualifications: - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 32.00 - 57.00 USD hourly
05/24/2026
Full time
The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - High school or equivalent diploma - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience working with computer components and operating systems. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - Preferred Qualifications: - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - One-year experience working in a Data Center or mission critical environment. - Bachelor's Degree in Electrical Engineering, Mechanical Engineering or relevant discipline. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, VA, Herndon - 32.00 - 57.00 USD hourly
Job Description: Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. Job Summary The Payroll Specialist, LATAM is responsible for the accurate, compliant, and timely execution of payroll activities across multiple Latin American countries, utilizing third-party vendors such as ADP Celergo and Deloitte. This role partners closely with internal stakeholders and external providers to ensure adherence to complex local statutory, tax, and labor regulations, while supporting payroll transformations, process improvements, and ongoing compliance initiatives. The role requires strong regional payroll expertise, the ability to work independently, and comfort navigating multi-country payroll environments with diverse regulatory requirements. All candidates who progress to interview stages with our hiring leadership team will be required to take and pass a Spanish language assessment. Schedule & Location This is a full-time exempt position based out of FM's Corporate Headquarters in Johnston, RI. This position requires three days in-office on Mondays, Wednesdays and Thursdays with flexibility to work remotely two days per week on Tuesdays and Fridays. Language Requirements English: Required Spanish: Required Highly Preferred Language Requirements Portuguese: Highly preferred Payroll Processing - LATAM Manage and oversee end-to-end payroll operations for assigned LATAM countries in partnership with providers (e.g., ADP Celergo, Deloitte). Validate payroll inputs, calculations, and outputs including earnings, deductions, statutory contributions, and net pay. Ensure payrolls are processed accurately, on time, and in compliance with local legislation. Support off-cycle payrolls, retroactive adjustments, and special payments as needed. Compliance, Regulations & Controls Maintain strong working knowledge of LATAM payroll legislation, social security, labor laws, and statutory reporting requirements. Monitor regulatory changes and coordinate implementation with vendors and internal partners. Ensure statutory filings, tax remittances, and year-end requirements are completed accurately and timely. Identify and escalate payroll compliance risks and recommend corrective actions. Vendor & Stakeholder Management Act as primary operational contact for LATAM payroll vendors. Review vendor deliverables, SLAs, and issues; drive resolution of discrepancies. Partner with HR, Finance, Legal, Mobility, and Benefits teams to resolve payroll-related issues. Support audits, internal reviews, and data requests related to LATAM payroll activity. Reporting, Reconciliations & Data Integrity Review and reconcile payroll reports, funding requirements, and general ledger impacts. Support payroll-to-GL reconciliations and downstream financial validation. Ensure employee payroll data integrity and confidentiality in accordance with data protection requirements. Projects, Systems & Process Improvement Participate in payroll system implementations, migrations, vendor transitions, and enhancements. Support testing for payroll system updates, regulatory changes, and integrations (e.g., Workday to vendor). Identify opportunities to standardize and streamline LATAM payroll processes. Document regional procedures and controls. Qualifications: Required Education Associate's degree or equivalent relevant work experience required Highly Preferred Education Bachelor's degree in Finance, Accounting, HR, or related field preferred Certified Payroll Professional (CPP) preferred Required Work Experience 5+ years of payroll experience with demonstrated LATAM regional payroll responsibility Hands-on experience with multi-country LATAM payroll processing Highly Preferred Work Experience Experience working with ADP Celergo and/or Deloitte strongly preferred Experience partnering with third-party payroll providers in a global or regional model preferred Prior exposure to Workday payroll integrations preferred Required Skills & Competencies Strong knowledge of LATAM payroll legislation, statutory deductions, and labor practices High attention to detail with strong analytical and reconciliation skills Ability to work independently and manage multiple countries and deadlines Effective communication with internal stakeholders and external vendors Comfortable working in a matrixed, global environment Proficiency in Excel, Word, and Outlook The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
05/24/2026
Full time
Job Description: Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world's largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. Job Summary The Payroll Specialist, LATAM is responsible for the accurate, compliant, and timely execution of payroll activities across multiple Latin American countries, utilizing third-party vendors such as ADP Celergo and Deloitte. This role partners closely with internal stakeholders and external providers to ensure adherence to complex local statutory, tax, and labor regulations, while supporting payroll transformations, process improvements, and ongoing compliance initiatives. The role requires strong regional payroll expertise, the ability to work independently, and comfort navigating multi-country payroll environments with diverse regulatory requirements. All candidates who progress to interview stages with our hiring leadership team will be required to take and pass a Spanish language assessment. Schedule & Location This is a full-time exempt position based out of FM's Corporate Headquarters in Johnston, RI. This position requires three days in-office on Mondays, Wednesdays and Thursdays with flexibility to work remotely two days per week on Tuesdays and Fridays. Language Requirements English: Required Spanish: Required Highly Preferred Language Requirements Portuguese: Highly preferred Payroll Processing - LATAM Manage and oversee end-to-end payroll operations for assigned LATAM countries in partnership with providers (e.g., ADP Celergo, Deloitte). Validate payroll inputs, calculations, and outputs including earnings, deductions, statutory contributions, and net pay. Ensure payrolls are processed accurately, on time, and in compliance with local legislation. Support off-cycle payrolls, retroactive adjustments, and special payments as needed. Compliance, Regulations & Controls Maintain strong working knowledge of LATAM payroll legislation, social security, labor laws, and statutory reporting requirements. Monitor regulatory changes and coordinate implementation with vendors and internal partners. Ensure statutory filings, tax remittances, and year-end requirements are completed accurately and timely. Identify and escalate payroll compliance risks and recommend corrective actions. Vendor & Stakeholder Management Act as primary operational contact for LATAM payroll vendors. Review vendor deliverables, SLAs, and issues; drive resolution of discrepancies. Partner with HR, Finance, Legal, Mobility, and Benefits teams to resolve payroll-related issues. Support audits, internal reviews, and data requests related to LATAM payroll activity. Reporting, Reconciliations & Data Integrity Review and reconcile payroll reports, funding requirements, and general ledger impacts. Support payroll-to-GL reconciliations and downstream financial validation. Ensure employee payroll data integrity and confidentiality in accordance with data protection requirements. Projects, Systems & Process Improvement Participate in payroll system implementations, migrations, vendor transitions, and enhancements. Support testing for payroll system updates, regulatory changes, and integrations (e.g., Workday to vendor). Identify opportunities to standardize and streamline LATAM payroll processes. Document regional procedures and controls. Qualifications: Required Education Associate's degree or equivalent relevant work experience required Highly Preferred Education Bachelor's degree in Finance, Accounting, HR, or related field preferred Certified Payroll Professional (CPP) preferred Required Work Experience 5+ years of payroll experience with demonstrated LATAM regional payroll responsibility Hands-on experience with multi-country LATAM payroll processing Highly Preferred Work Experience Experience working with ADP Celergo and/or Deloitte strongly preferred Experience partnering with third-party payroll providers in a global or regional model preferred Prior exposure to Workday payroll integrations preferred Required Skills & Competencies Strong knowledge of LATAM payroll legislation, statutory deductions, and labor practices High attention to detail with strong analytical and reconciliation skills Ability to work independently and manage multiple countries and deadlines Effective communication with internal stakeholders and external vendors Comfortable working in a matrixed, global environment Proficiency in Excel, Word, and Outlook The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM's comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Senior Specialist, Product Development to join our Product Solutions team in Newport Beach, CA or Omaha, NE. Our new Workforce Benefits Division seeks to disrupt the group benefits industry with a digital first strategy. This role follows a hybrid schedule of four days in the office (on-site). If you are not currently located near one of our offices, you will be required to relocate. We offer comprehensive relocation assistance. The Senior Specialist, Product Development is responsible for serving as a primary support resource for group Life/AD&D and Disability (STD & LTD) products, driving key product development activities. You will report to the Director of Life, Disability & Absence and play a pivotal role in shaping product strategy, optimizing lifecycle management and providing influence and direction by guiding cross-functional teams and ensuring products remain competitive, compliant and closely aligned with evolving customer needs. How you'll help us move forward: Product Strategy: Develop and execute product strategies and roadmaps that align with organizational goals and evolving market dynamics. Demonstrate deep expertise and proactively expand knowledge in assigned products, consistently tracking industry trends and assessing their implications. Collaborate closely with leadership to integrate these insights into both current operations and future strategic initiatives. Product Development: Help support ongoing management and optimization of assigned products. Create and update reference material. Collaborate with actuarial, underwriting, legal, compliance, distribution, operations and technology teams to deliver solutions and influence all aspects of product delivery. Provide technical input for product filings, marketing materials and other artifacts. Performance & Benchmarking: Analyze product performance, conduct competitive benchmarking and incorporate internal and external customer feedback to drive improvements and business results. Stakeholder Collaboration: Support internal teams with product knowledge and updates. Foster effective communication and partnership across internal and external stakeholders. Process Improvement & Regulatory Compliance: Implement process enhancements to improve efficiency and quality. Monitor regulatory changes to ensure ongoing compliance. Value-Add Program Management: Support existing and future value-add programs for assigned products. The experience you bring: 5-7+ years' experience in group insurance products, specifically Life/AD&D and STD & LTD. Experience with regulatory compliance, product filings and benefit technology ecosystems preferred. Proven collaboration within cross-functional teams Strong project management skills; adept at balancing multiple priorities in a fast-paced environment. Excellent communication, presentation and relationship management abilities. Strategic thinker with a record of delivering results and driving innovation. Experience and knowledge of other group insurance products, specifically absence management inclusive of statutory disability, PFML, leave management and other paid/unpaid leave programs. Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $124,830.00 - $152,570.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
05/24/2026
Full time
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Senior Specialist, Product Development to join our Product Solutions team in Newport Beach, CA or Omaha, NE. Our new Workforce Benefits Division seeks to disrupt the group benefits industry with a digital first strategy. This role follows a hybrid schedule of four days in the office (on-site). If you are not currently located near one of our offices, you will be required to relocate. We offer comprehensive relocation assistance. The Senior Specialist, Product Development is responsible for serving as a primary support resource for group Life/AD&D and Disability (STD & LTD) products, driving key product development activities. You will report to the Director of Life, Disability & Absence and play a pivotal role in shaping product strategy, optimizing lifecycle management and providing influence and direction by guiding cross-functional teams and ensuring products remain competitive, compliant and closely aligned with evolving customer needs. How you'll help us move forward: Product Strategy: Develop and execute product strategies and roadmaps that align with organizational goals and evolving market dynamics. Demonstrate deep expertise and proactively expand knowledge in assigned products, consistently tracking industry trends and assessing their implications. Collaborate closely with leadership to integrate these insights into both current operations and future strategic initiatives. Product Development: Help support ongoing management and optimization of assigned products. Create and update reference material. Collaborate with actuarial, underwriting, legal, compliance, distribution, operations and technology teams to deliver solutions and influence all aspects of product delivery. Provide technical input for product filings, marketing materials and other artifacts. Performance & Benchmarking: Analyze product performance, conduct competitive benchmarking and incorporate internal and external customer feedback to drive improvements and business results. Stakeholder Collaboration: Support internal teams with product knowledge and updates. Foster effective communication and partnership across internal and external stakeholders. Process Improvement & Regulatory Compliance: Implement process enhancements to improve efficiency and quality. Monitor regulatory changes to ensure ongoing compliance. Value-Add Program Management: Support existing and future value-add programs for assigned products. The experience you bring: 5-7+ years' experience in group insurance products, specifically Life/AD&D and STD & LTD. Experience with regulatory compliance, product filings and benefit technology ecosystems preferred. Proven collaboration within cross-functional teams Strong project management skills; adept at balancing multiple priorities in a fast-paced environment. Excellent communication, presentation and relationship management abilities. Strategic thinker with a record of delivering results and driving innovation. Experience and knowledge of other group insurance products, specifically absence management inclusive of statutory disability, PFML, leave management and other paid/unpaid leave programs. Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $124,830.00 - $152,570.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Amazon Data Services, Inc.
Fairless Hills, Pennsylvania
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS AMER Cost Control team is seeking a passionate and motivated construction cost engineer to support a portfolio of Data Center Construction projects in North and South America. The ideal candidate is innovative, analytical and knowledgeable of the global construction market, the core systems integral to the construction of data centers, and their associated costs. You should have a bias toward automation and a track record of creating benchmarks and metrics to support efficient and effective cost controls. You pay attention to detail and solve problems at their root. You have experience working with remote teams and ability to communicate effectively with both construction and non-construction professionals. At Amazon we leverage unique opportunities presented to us and are diverse, creative, team oriented professionals working on a daily basis to develop data centers that are changing the face of data facilities. Key job responsibilities Success as a Construction Cost Engineer is measured by: - Utilizing tools and templates for bid analysis and cost management - Engaging and managing third party Quantity Surveyor vendors Working seamlessly with multi-disciplinary teams, both internal and external on a global scale - Communicating cost control goals to all stakeholders effectively - Identify Value Engineering opportunities in the design and quantify the savings - Identify project risks and the financial cost impacts associated and communicate to the broader team - Updating repository for historical data - Defining and tracking cost performance metrics - Analyzing and providing timely feedback of Construction vendor proposals using AWS benchmark data - Creating accurate bid leveling documents - Providing cost analysis of schedule and design variations - Validating the final award amount and scope based on contract documents including schedule - Implementing, maintaining and executing all cost control, change management, progress and performance reporting - Validating change cost impacts - Ensuring vendor invoices are accurate and timely - Supporting the construction team with project close-out and final payments - Delivering results for multiple projects with competing priorities on a consistent basis Travel may be required up to 30%, including international travel. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience directly related to the design or construction of data centers or critical infrastructure or large-scale mechanical and electrical plants - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems - Experience in construction management of large, complex projects involving large-scale mechanical, electrical and plumbing (MEP) plants PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, FAIRLESS HILLS - 111 100.00 USD annually
05/24/2026
Full time
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The AWS AMER Cost Control team is seeking a passionate and motivated construction cost engineer to support a portfolio of Data Center Construction projects in North and South America. The ideal candidate is innovative, analytical and knowledgeable of the global construction market, the core systems integral to the construction of data centers, and their associated costs. You should have a bias toward automation and a track record of creating benchmarks and metrics to support efficient and effective cost controls. You pay attention to detail and solve problems at their root. You have experience working with remote teams and ability to communicate effectively with both construction and non-construction professionals. At Amazon we leverage unique opportunities presented to us and are diverse, creative, team oriented professionals working on a daily basis to develop data centers that are changing the face of data facilities. Key job responsibilities Success as a Construction Cost Engineer is measured by: - Utilizing tools and templates for bid analysis and cost management - Engaging and managing third party Quantity Surveyor vendors Working seamlessly with multi-disciplinary teams, both internal and external on a global scale - Communicating cost control goals to all stakeholders effectively - Identify Value Engineering opportunities in the design and quantify the savings - Identify project risks and the financial cost impacts associated and communicate to the broader team - Updating repository for historical data - Defining and tracking cost performance metrics - Analyzing and providing timely feedback of Construction vendor proposals using AWS benchmark data - Creating accurate bid leveling documents - Providing cost analysis of schedule and design variations - Validating the final award amount and scope based on contract documents including schedule - Implementing, maintaining and executing all cost control, change management, progress and performance reporting - Validating change cost impacts - Ensuring vendor invoices are accurate and timely - Supporting the construction team with project close-out and final payments - Delivering results for multiple projects with competing priorities on a consistent basis Travel may be required up to 30%, including international travel. About the team Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field - Experience directly related to the design or construction of data centers or critical infrastructure or large-scale mechanical and electrical plants - Experience in MS Excel, Word, and Windows Operating Systems - Experience with power management and power monitoring systems - Experience in construction management of large, complex projects involving large-scale mechanical, electrical and plumbing (MEP) plants PREFERRED QUALIFICATIONS - 5+ years of project management in data centers or comparable critical infrastructure experience - Knowledge of critical data center equipment - Knowledge of engineering documentation, electrical diagrams and standard operating procedures - Knowledge of building codes and regulations including Life Safety, BOCA, NFPA, NEC, or OSHA - Experience in project management in data centers or comparable critical infrastructure - Experience in Data Center Engineering Operations, with a deep understanding of electrical and mechanical data center infrastructure - Experience reading and interpreting construction specifications and drawings for all domains Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, FAIRLESS HILLS - 111 100.00 USD annually
Summary: A point-of-contact and technical expert for their assigned financial representatives. Is responsible for expediting special handling cases, negotiating resolutions, providing proactive field case work consultation, and helping to educate/train financial reps and their staff. This position is a cross-functional role empowered to marshal organizational resources to resolve troublesome service issues and identify root causes in order to improve the field customer experience while balancing the financial and strategic goals of the company. Primary Duties & Responsibilities: Demonstrated advanced understanding of product and servicing needs of assigned network offices. Understands the importance of our home office - field relationship and strengthens these partnerships through a shared vision of delivering a remarkable experience for our clients. Responsible for building strong relationships with clients', field force and internal business partners through trust, mutual respect and teamwork. Responsible for Service Recovery. Adept at de-escalating volatile concerns and reestablishing confidence in our brand promise. Possesses exceptional internal communication and coordination skills. Works closely with the internal business to identify and detail our clients' concerns and/or expectations, and collaborates with them to provide exceptional service. Accountable for managing all concerns assigned from our clients and network offices - from initial contact through final resolution. Informs applicable stakeholders on resolution progress and coordinates communication to all involved parties. Collaborates with internal partners to track, trend and perform root cause analysis around elevated product or service related concerns. Leverages data analytics to identify obstacles and continually improve operations and the field/client experience. Strong understanding of our business priorities and ability to identify technology that will improve or enhance our network office, home office and client experience. Serves as a liaison between the home office and network offices to facilitate the implementation and adoption of new information and/or technology. Serves as a leader, coach, mentor and role model to front-line employees, peers and internal/external business partners. Drives for results and goal attainment; ensures team members provide appropriate solutions to meet the needs of both our clients and field force. Negotiates cases elevated through the field to amicable resolution with field members. Travel to Network Offices to build trust and present to the field, and speak on behalf of the home office. Provides proactive support to the Network Office, by reviewing data regarding Network Office trends and behavior. Then utilizes this data to determine the best course of action for presentation and driving results from the Network Office. Without authority influences field behavior to obtain a desired home office outcome, such as Self Service Adoption. Qualifications: Bachelor's degree in business or an equivalent combination of education and progressively responsible work experience. Minimum of four years of insurance operations experience. Highly motivated and self-directed with the ability to manage and prioritize concurrent assignments. Advanced customer service skills and technical knowledge of the operational aspects. Demonstrated ability to build relationships, apply knowledge across complex business areas, and effectively navigate the organization to find solutions. Deals well with ambiguity. Heightened ability to influence without authority. Demonstrated ability to negotiate skillfully in difficult situations with both internal and external stakeholders. Demonstrated problem solving through analytical ability, judgment and decision making skills. Focuses on the best interest of the customer while complying with all relevant laws, regulations and policies. Demonstrated advanced interpersonal, leadership, and verbal and written communication skills. Compensation Range: Pay Range - Start: $60,880.00 Pay Range - End: $91,320.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Escalation Management (NM) - Expert, Customer Support (NM) - Expert, Policy & Procedure (NM) - Expert, Insurance Products (NM) - Expert, Field Relations (NM) - Expert, Prioritization (NM) - Expert, Change Adaptability (NM) - Expert, Data Security (NM) - Advanced, Analytical Thinking (NM) - Expert, Client Advocacy (NM) - Expert, Customer Service Mindset (NM) - Expert, Compliance (NM) - Expert, Attention to Detail (NM) - Expert, Root Cause Analysis & Decision Quality (NM) - Expert, Adaptive Communication (NM) - Expert, Quality Acumen (NM) - Expert, Policy Inquiries & Complaints Management (NM) - Expert, Teamwork (NM) - Expert FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
05/24/2026
Full time
Summary: A point-of-contact and technical expert for their assigned financial representatives. Is responsible for expediting special handling cases, negotiating resolutions, providing proactive field case work consultation, and helping to educate/train financial reps and their staff. This position is a cross-functional role empowered to marshal organizational resources to resolve troublesome service issues and identify root causes in order to improve the field customer experience while balancing the financial and strategic goals of the company. Primary Duties & Responsibilities: Demonstrated advanced understanding of product and servicing needs of assigned network offices. Understands the importance of our home office - field relationship and strengthens these partnerships through a shared vision of delivering a remarkable experience for our clients. Responsible for building strong relationships with clients', field force and internal business partners through trust, mutual respect and teamwork. Responsible for Service Recovery. Adept at de-escalating volatile concerns and reestablishing confidence in our brand promise. Possesses exceptional internal communication and coordination skills. Works closely with the internal business to identify and detail our clients' concerns and/or expectations, and collaborates with them to provide exceptional service. Accountable for managing all concerns assigned from our clients and network offices - from initial contact through final resolution. Informs applicable stakeholders on resolution progress and coordinates communication to all involved parties. Collaborates with internal partners to track, trend and perform root cause analysis around elevated product or service related concerns. Leverages data analytics to identify obstacles and continually improve operations and the field/client experience. Strong understanding of our business priorities and ability to identify technology that will improve or enhance our network office, home office and client experience. Serves as a liaison between the home office and network offices to facilitate the implementation and adoption of new information and/or technology. Serves as a leader, coach, mentor and role model to front-line employees, peers and internal/external business partners. Drives for results and goal attainment; ensures team members provide appropriate solutions to meet the needs of both our clients and field force. Negotiates cases elevated through the field to amicable resolution with field members. Travel to Network Offices to build trust and present to the field, and speak on behalf of the home office. Provides proactive support to the Network Office, by reviewing data regarding Network Office trends and behavior. Then utilizes this data to determine the best course of action for presentation and driving results from the Network Office. Without authority influences field behavior to obtain a desired home office outcome, such as Self Service Adoption. Qualifications: Bachelor's degree in business or an equivalent combination of education and progressively responsible work experience. Minimum of four years of insurance operations experience. Highly motivated and self-directed with the ability to manage and prioritize concurrent assignments. Advanced customer service skills and technical knowledge of the operational aspects. Demonstrated ability to build relationships, apply knowledge across complex business areas, and effectively navigate the organization to find solutions. Deals well with ambiguity. Heightened ability to influence without authority. Demonstrated ability to negotiate skillfully in difficult situations with both internal and external stakeholders. Demonstrated problem solving through analytical ability, judgment and decision making skills. Focuses on the best interest of the customer while complying with all relevant laws, regulations and policies. Demonstrated advanced interpersonal, leadership, and verbal and written communication skills. Compensation Range: Pay Range - Start: $60,880.00 Pay Range - End: $91,320.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Escalation Management (NM) - Expert, Customer Support (NM) - Expert, Policy & Procedure (NM) - Expert, Insurance Products (NM) - Expert, Field Relations (NM) - Expert, Prioritization (NM) - Expert, Change Adaptability (NM) - Expert, Data Security (NM) - Advanced, Analytical Thinking (NM) - Expert, Client Advocacy (NM) - Expert, Customer Service Mindset (NM) - Expert, Compliance (NM) - Expert, Attention to Detail (NM) - Expert, Root Cause Analysis & Decision Quality (NM) - Expert, Adaptive Communication (NM) - Expert, Quality Acumen (NM) - Expert, Policy Inquiries & Complaints Management (NM) - Expert, Teamwork (NM) - Expert FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Finance,
Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the missionof bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You'll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You'll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: Company provided vehicle and gas card! Paid on the job training and opportunity to promote quickly! Company provided tools, tablet, and phone! Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Pay increases through self-guided training! Performance bonus potential! Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided ! Education Enrichment up to $5,000 per year for qualified employees! Company provided uniforms and boots! Employee Wellness Program! Position Responsibilities: Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units. Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service. Analyze picture quality and judges' acceptability of picture delivered following installation of cable service. Work with connectors, fasteners and wire and use hand tools. Use customary CATV hand and power tools in performance of job duties. Complete appropriate paperwork functions as prescribed by system management. Read signal levels through use of field strength meter; add and subtract levels in installation problems; install connectors on different types of drop cable; maintain proper clearances; install tap-off devices. Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lift and carry loads up to 100 lbs. (including line ladder); Work within limited confines, such as crawl spaces. Properly use, store and maintain a VOM or DMM to check for "open" or "short" online as well as AC and DC voltages. Read general drop system layouts from blueprints. Inform customers of FCC Rules and Company policies as they pertain to customers. Drive company vehicles in performance of job duties; use bucket truck. Perform proper vehicle upkeep and maintenance. Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions. Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed. Perform installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience. Position Requirements: No experience required. High school diploma or GED required. Valid driver's license required: satisfactory driving record required. General level of mechanical and consumer devices knowledge Ability to interact and communicate with customers and co-workers. Ability to work in high or tight spaces. Ability to work in all weather conditions and at various heights. Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required. Physical Requirements: Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $15.25 - $ 16.75 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. Mediacom endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact or dial . Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.
05/24/2026
Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the missionof bridging the digital divide between America's major cities and America's smaller regions. The services we offer-faster, more reliable internet service; expanded, free digital and HD TV choices; and superior technology in home security and phone service-are a direct result of our powerful culture of growth and innovation. As we continue to grow, so do our career opportunities. We aim to be at the forefront in delivering easy-to-use, high-tech entertainment, communications, and internet products to the communities we serve. To achieve this, Mediacom Communications seeks talented professionals to partner with us in meeting these challenges and realizing what we can imagine. Take that next step toward your future and join our growing team! Position Overview: As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You'll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You'll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation. Company Benefits: Along with that rewarding feeling, you'll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs. You'll find all sorts of advantages to joining the Mediacom team including: Company provided vehicle and gas card! Paid on the job training and opportunity to promote quickly! Company provided tools, tablet, and phone! Health, vision, and dental insurance! Paid vacation, holidays and flex paid time off! 401K with generous company match! Pay increases through self-guided training! Performance bonus potential! Employee discounts on Mediacom services, where available. In areas where Mediacom services are not available, a reimbursement of internet/cable services are provided ! Education Enrichment up to $5,000 per year for qualified employees! Company provided uniforms and boots! Employee Wellness Program! Position Responsibilities: Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units. Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service. Analyze picture quality and judges' acceptability of picture delivered following installation of cable service. Work with connectors, fasteners and wire and use hand tools. Use customary CATV hand and power tools in performance of job duties. Complete appropriate paperwork functions as prescribed by system management. Read signal levels through use of field strength meter; add and subtract levels in installation problems; install connectors on different types of drop cable; maintain proper clearances; install tap-off devices. Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lift and carry loads up to 100 lbs. (including line ladder); Work within limited confines, such as crawl spaces. Properly use, store and maintain a VOM or DMM to check for "open" or "short" online as well as AC and DC voltages. Read general drop system layouts from blueprints. Inform customers of FCC Rules and Company policies as they pertain to customers. Drive company vehicles in performance of job duties; use bucket truck. Perform proper vehicle upkeep and maintenance. Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions. Perform other duties such as clean-up and salvage of wrecked out materials; provide general assistance to other employees as directed. Perform installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices in order to provide an outstanding customer experience. Position Requirements: No experience required. High school diploma or GED required. Valid driver's license required: satisfactory driving record required. General level of mechanical and consumer devices knowledge Ability to interact and communicate with customers and co-workers. Ability to work in high or tight spaces. Ability to work in all weather conditions and at various heights. Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required. Physical Requirements: Physical effort represented by frequent handling of heavy objects (approx. 50-100 lbs.) and materials, or heavy hand tools. Get to know us: Mediacom Communications is known by our Mediacom brands, including: Xtream TV, Phone and Internet, Xtream Xpert, Xtream Wifi360Pro, Xtream Hotspots, Mediacom Bolt, Mediacom Digital Home, Mediacom Business and OnMedia. When you join Mediacom, you are joining a powerful team of more than 4,000 individuals working together to serve more than 1.55 million customers in 22 states and connecting them to what matters most. Our Awards: Mediacom is proud to have received the following recognitions: 2025 Best Managed Companies, 2024 Best Managed Companies, 2023 Best Managed Companies, 2022 Best Managed Companies, 2021 Best Managed Companies, 2019 Best Company for Women to Work, 2017 Best Company for People of Color and Women to Work, Content & Connectivity Human Resources (C2HR)'s 2021 Social Impact Award. Who you are matters here: Mediacom Communications is committed to Equal Employment Opportunity (EEO) for all employees and applicants for employment. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. These protections extend to all employment policies, practices, and actions, including, but not limited to, recruitment and hiring; job assignments; performance management; rewards; promotions; training and development; reassignments; discipline; and separations. Disclaimer: The salary range for this position is $15.25 - $ 16.75 an hour. When making a job offer, we consider several factors in our determination, such as years of related work experience; relevant skills and qualifications; education level; and certifications/licenses. Mediacom endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our careers website, please contact or dial . Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20674 Employment Type : Full Time Job Category : Customer Service/Support Work Location : Cedar Rapids, IA / Manchester, IA BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $20.19 - $28.49 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.PandoLogic. Category:Installation & Maintenance,
05/24/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20674 Employment Type : Full Time Job Category : Customer Service/Support Work Location : Cedar Rapids, IA / Manchester, IA BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $20.19 - $28.49 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.PandoLogic. Category:Installation & Maintenance,
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20674 Employment Type : Full Time Job Category : Customer Service/Support Work Location : Cedar Rapids, IA / Manchester, IA BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $20.19 - $28.49 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.PandoLogic. Category:Installation & Maintenance,
05/24/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20674 Employment Type : Full Time Job Category : Customer Service/Support Work Location : Cedar Rapids, IA / Manchester, IA BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $20.19 - $28.49 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.PandoLogic. Category:Installation & Maintenance,
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20674 Employment Type : Full Time Job Category : Customer Service/Support Work Location : Cedar Rapids, IA / Manchester, IA BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $20.19 - $28.49 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.PandoLogic. Category:Installation & Maintenance,
05/24/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20674 Employment Type : Full Time Job Category : Customer Service/Support Work Location : Cedar Rapids, IA / Manchester, IA BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $20.19 - $28.49 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.PandoLogic. Category:Installation & Maintenance,
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20674 Employment Type : Full Time Job Category : Customer Service/Support Work Location : Cedar Rapids, IA / Manchester, IA BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $20.19 - $28.49 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.PandoLogic. Category:Installation & Maintenance,
05/24/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20674 Employment Type : Full Time Job Category : Customer Service/Support Work Location : Cedar Rapids, IA / Manchester, IA BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $20.19 - $28.49 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.PandoLogic. Category:Installation & Maintenance,
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20674 Employment Type : Full Time Job Category : Customer Service/Support Work Location : Cedar Rapids, IA / Manchester, IA BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $20.19 - $28.49 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.PandoLogic. Category:Installation & Maintenance,
05/24/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20674 Employment Type : Full Time Job Category : Customer Service/Support Work Location : Cedar Rapids, IA / Manchester, IA BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $20.19 - $28.49 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.PandoLogic. Category:Installation & Maintenance,
