BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20251 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Fond Du Lac, WI BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $19.62 - $23.18 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
05/15/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20251 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Fond Du Lac, WI BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $19.62 - $23.18 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
Bilingual Customer Service Representative - Spanish-English Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customersConduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experienceHigh school diploma or equivalentGreat written and verbal communication skills in Spanish-EnglishComputer experience What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $20.71 per hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-Irvine Job :_Customer Care Representative
05/15/2026
Full time
Bilingual Customer Service Representative - Spanish-English Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customersConduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experienceHigh school diploma or equivalentGreat written and verbal communication skills in Spanish-EnglishComputer experience What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $20.71 per hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-Irvine Job :_Customer Care Representative
Bilingual Customer Service Representative - Mandarin-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and MandarinCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
05/15/2026
Full time
Bilingual Customer Service Representative - Mandarin-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and MandarinCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
Bilingual Customer Service Representative - Spanish-English Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customersConduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experienceHigh school diploma or equivalentGreat written and verbal communication skills in Spanish-EnglishComputer experience What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $20.71 per hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-Irvine Job :_Customer Care Representative
05/15/2026
Full time
Bilingual Customer Service Representative - Spanish-English Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customersConduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experienceHigh school diploma or equivalentGreat written and verbal communication skills in Spanish-EnglishComputer experience What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $20.71 per hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-Irvine Job :_Customer Care Representative
Sports Fanatic Customer Service Representative supporting ESPN Your potential has a place here with TTEC's award-winning employment experience. As a Sports Fanatic Customer Service Representative supporting ESPN working onsite in Greenwood Village, CO, you'll be a part of bringing humanity to business Are you a lifelong basketball fan? Play college intramurals? Maybe you coached high school football or just love perusing sports memorabilia shops? This is your chance to carry your love of sports from the weekend right into your workday! Get involved at the launch of this exclusive and rare opportunity to support customers of ESPN the name people know as leading global sports network where you get to talk and live sports every day. And getting in on the launch of this new service center can also turn your enthusiasm for competition into a fast career growth track. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Are you a sports fanatic with a knack for helping others? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Turn your love for sports into a winning career by supporting customers from a vibrant fantasy sports community. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers talking sports Connect and resolve issues with customers of ESPN What You Bring to the Role 1 year or more of related customer service experience in retail, banking, contact center, customer electronics, sports or recreational activies or similar fieldsStrong interpersonal skills developed through service industry experienceGreat written communication skills including grammar and spelling An unwavering love for sports - whether it's playing, watching, or coaching, you know every match, play, and highlightAbility to engage professionally and effectively with the fantasy sports community, teammates, and leadersTech-savvy with a flair for fantasy sports - you can navigate the online world with ease, making you the perfect fit to support our vibrant fantasy sports community What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouraged and where your love for sports is celebratedSports-inspired breakroom - filled with game-day vibes, team memorabilia, and a cozy spot to relax and catch up on the latest scoresA global team of curious lifelong learners guided by our company valuesBase wage starting at $21 per hour plus performance bonus opportunitiesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CO-GreenwoodVillage Job :_Customer Care Representative
05/15/2026
Full time
Sports Fanatic Customer Service Representative supporting ESPN Your potential has a place here with TTEC's award-winning employment experience. As a Sports Fanatic Customer Service Representative supporting ESPN working onsite in Greenwood Village, CO, you'll be a part of bringing humanity to business Are you a lifelong basketball fan? Play college intramurals? Maybe you coached high school football or just love perusing sports memorabilia shops? This is your chance to carry your love of sports from the weekend right into your workday! Get involved at the launch of this exclusive and rare opportunity to support customers of ESPN the name people know as leading global sports network where you get to talk and live sports every day. And getting in on the launch of this new service center can also turn your enthusiasm for competition into a fast career growth track. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Are you a sports fanatic with a knack for helping others? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Turn your love for sports into a winning career by supporting customers from a vibrant fantasy sports community. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers talking sports Connect and resolve issues with customers of ESPN What You Bring to the Role 1 year or more of related customer service experience in retail, banking, contact center, customer electronics, sports or recreational activies or similar fieldsStrong interpersonal skills developed through service industry experienceGreat written communication skills including grammar and spelling An unwavering love for sports - whether it's playing, watching, or coaching, you know every match, play, and highlightAbility to engage professionally and effectively with the fantasy sports community, teammates, and leadersTech-savvy with a flair for fantasy sports - you can navigate the online world with ease, making you the perfect fit to support our vibrant fantasy sports community What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouraged and where your love for sports is celebratedSports-inspired breakroom - filled with game-day vibes, team memorabilia, and a cozy spot to relax and catch up on the latest scoresA global team of curious lifelong learners guided by our company valuesBase wage starting at $21 per hour plus performance bonus opportunitiesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CO-GreenwoodVillage Job :_Customer Care Representative
Job Description Customer Service Representative - Milgard Windows & Doors (Part of MITER Brands) Simi Valley, CA Onsite Monday-Friday 8:00 - 5:00 Hourly Pay: $ - $ (based on experience) Role Purpose The Customer Service Representative plays a key role in delivering a positive customer experience by resolving warranty inquiries, coordinating service solutions, and ensuring clear, timely communication from first contact through resolution. This role supports builders, contractors, and homeowners while partnering closely with internal teams to ensure quality outcomes. About MITER Brands MITER Brands is one of the nation's leading manufacturers of vinyl windows and patio doors, with trusted brands including Milgard, MI Windows & Doors, and PGT Innovations. With manufacturing facilities across the , we are committed to innovation, quality, and delivering exceptional service - for our customers and our team members. Core Skills (Required) These are the skills needed to be successful from day one: Customer Communication: Ability to communicate clearly, professionally, and empathetically with customers via phone and emailProblem Solving: Ability to assess customer concerns, determine appropriate next steps, and drive resolutionOrganization & Accuracy: Strong attention to detail when managing requests, documentation, and follow upsTime & Priority Management: Ability to manage multiple requests while meeting deadlines in a fast paced environmentCollaboration: Ability to work effectively with cross functional teams to resolve customer issuesProfessional Judgment: Ability to handle sensitive situations, payments, and customer data responsibly Transferable & Learnable Skills These skills can be developed with training and on the job support: Learning product knowledge related to windows, doors, and warranty processesNavigating internal systems to track warranty claims, service requests, and paymentsCoordinating schedules with field service technicians across assigned regionsCommunicating service timelines and expectations to customersAdapting to changing priorities while maintaining service quality What Success Looks Like In this role, success means: Customer inquiries are resolved accurately and within expected timelinesWarranty claims are validated and processed efficientlyField technicians are scheduled effectively and prepared for service visitsCustomers feel informed, supported, and confident throughout the processInternal partners receive complete, timely information to support resolutionService commitments and quality standards are consistently met2-3 years' previous experience in customer service preferred. ️ Tools & Work Environment Phone and email communication with customersInternal service, scheduling, and payment systemsCross functional collaboration with Field Service, Sales, Leadership, and EngineeringFast paced, customer focused environment requiring flexibility and professionalism Education & Experience (Flexible) High school diploma or equivalent requiredCustomer service experience preferred (manufacturing, building materials, or construction related environments are a plus)Experience in windows, millwork, or warranty processes is helpful but not required Why Join MITER Brands? Stable weekday scheduleCompetitive hourly payOpportunity to work with trusted, nationally recognized brandsSupportive, team oriented environmentA role where your skills directly impact customer satisfaction and brand reputation What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
05/15/2026
Full time
Job Description Customer Service Representative - Milgard Windows & Doors (Part of MITER Brands) Simi Valley, CA Onsite Monday-Friday 8:00 - 5:00 Hourly Pay: $ - $ (based on experience) Role Purpose The Customer Service Representative plays a key role in delivering a positive customer experience by resolving warranty inquiries, coordinating service solutions, and ensuring clear, timely communication from first contact through resolution. This role supports builders, contractors, and homeowners while partnering closely with internal teams to ensure quality outcomes. About MITER Brands MITER Brands is one of the nation's leading manufacturers of vinyl windows and patio doors, with trusted brands including Milgard, MI Windows & Doors, and PGT Innovations. With manufacturing facilities across the , we are committed to innovation, quality, and delivering exceptional service - for our customers and our team members. Core Skills (Required) These are the skills needed to be successful from day one: Customer Communication: Ability to communicate clearly, professionally, and empathetically with customers via phone and emailProblem Solving: Ability to assess customer concerns, determine appropriate next steps, and drive resolutionOrganization & Accuracy: Strong attention to detail when managing requests, documentation, and follow upsTime & Priority Management: Ability to manage multiple requests while meeting deadlines in a fast paced environmentCollaboration: Ability to work effectively with cross functional teams to resolve customer issuesProfessional Judgment: Ability to handle sensitive situations, payments, and customer data responsibly Transferable & Learnable Skills These skills can be developed with training and on the job support: Learning product knowledge related to windows, doors, and warranty processesNavigating internal systems to track warranty claims, service requests, and paymentsCoordinating schedules with field service technicians across assigned regionsCommunicating service timelines and expectations to customersAdapting to changing priorities while maintaining service quality What Success Looks Like In this role, success means: Customer inquiries are resolved accurately and within expected timelinesWarranty claims are validated and processed efficientlyField technicians are scheduled effectively and prepared for service visitsCustomers feel informed, supported, and confident throughout the processInternal partners receive complete, timely information to support resolutionService commitments and quality standards are consistently met2-3 years' previous experience in customer service preferred. ️ Tools & Work Environment Phone and email communication with customersInternal service, scheduling, and payment systemsCross functional collaboration with Field Service, Sales, Leadership, and EngineeringFast paced, customer focused environment requiring flexibility and professionalism Education & Experience (Flexible) High school diploma or equivalent requiredCustomer service experience preferred (manufacturing, building materials, or construction related environments are a plus)Experience in windows, millwork, or warranty processes is helpful but not required Why Join MITER Brands? Stable weekday scheduleCompetitive hourly payOpportunity to work with trusted, nationally recognized brandsSupportive, team oriented environmentA role where your skills directly impact customer satisfaction and brand reputation What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company. - Three comprehensive Medical plan options Prescription Dental Vision - Company Paid Life Insurance - Voluntary Life Insurance - Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance - Company-paid Short-Term Disability - Company-paid Long-Term Disability - Paid time off (PTO) and paid Holidays - 401k retirement plan with company match - Employee Assistance Program - Teladoc - Legal Insurance - Identity Theft Protection - Pet Insurance - Team Member Discount Program - Tuition Reimbursement - Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
Bilingual Customer Service Representative - Cantonese-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and CantoneseCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
05/15/2026
Full time
Bilingual Customer Service Representative - Cantonese-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and CantoneseCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
Bilingual Customer Service Representative - Mandarin-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and MandarinCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
05/15/2026
Full time
Bilingual Customer Service Representative - Mandarin-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and MandarinCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
Bilingual Customer Service Representative - Cantonese-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and CantoneseCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
05/15/2026
Full time
Bilingual Customer Service Representative - Cantonese-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and CantoneseCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
Bilingual Customer Service Representative - Mandarin-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and MandarinCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
05/15/2026
Full time
Bilingual Customer Service Representative - Mandarin-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and MandarinCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
Bilingual Customer Service Representative - Cantonese-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and CantoneseCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
05/15/2026
Full time
Bilingual Customer Service Representative - Cantonese-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Cantonese-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and CantoneseCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
Bilingual Customer Service Representative - Mandarin-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and MandarinCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
05/15/2026
Full time
Bilingual Customer Service Representative - Mandarin-English - Part Time Your potential has a place here with TTEC's award-winning employment experience. As a Mandarin-English Bilingual Customer Service Representative working at the Embacardo BART station in San Francisco, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Do you have a passion for working with people? Do you love being outdoors? If you love providing a quick, simple solution and providing change with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Work directly with Clipper customers in face-to-face interactions, providing them support and helping them complete various actions with respect to Clipper cards.Issue Clipper cards and add transit value to cards using a custom Point-of-Sale systemRespond to a wide range of questions about using physical and mobile Clipper cards to pay for transit around the Bay Area.Account for cash, commuter checks and credit/debit card payments completed during a shift. What You Bring to the Role Bilingual in English and MandarinCandidates must reside in San Francisco, CA and be willing to work onsite at the ticket booth located in Embarcadero BART Station.Basic excel and computer knowledgeCash handling experienceHandle and deescalate customer service situations What You Can Expect Part time - 20-25 hours per week, 5 hours per shiftMonday - Saturday (Saturdays are required) within the hours of 7am - 7pm, Saturdays are 9am-2pmSupportive of your career and professional developmentAn inclusive culture and community-minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $22.06 per hour plus performance bonus opportunities Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-San Francisco Job :_Customer Care Representative
Bilingual Customer Service Representative - Spanish-English Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customersConduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experienceHigh school diploma or equivalentGreat written and verbal communication skills in Spanish-EnglishComputer experience What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $20.71 per hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-Irvine Job :_Customer Care Representative
05/15/2026
Full time
Bilingual Customer Service Representative - Spanish-English Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customersConduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experienceHigh school diploma or equivalentGreat written and verbal communication skills in Spanish-EnglishComputer experience What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $20.71 per hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-Irvine Job :_Customer Care Representative
Bilingual Customer Service Representative - Spanish-English Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customersConduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experienceHigh school diploma or equivalentGreat written and verbal communication skills in Spanish-EnglishComputer experience What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $20.71 per hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-Irvine Job :_Customer Care Representative
05/15/2026
Full time
Bilingual Customer Service Representative - Spanish-English Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customersConduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experienceHigh school diploma or equivalentGreat written and verbal communication skills in Spanish-EnglishComputer experience What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $20.71 per hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-Irvine Job :_Customer Care Representative
Bilingual Customer Service Representative - Spanish-English Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customersConduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experienceHigh school diploma or equivalentGreat written and verbal communication skills in Spanish-EnglishComputer experience What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $20.71 per hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-Irvine Job :_Customer Care Representative
05/15/2026
Full time
Bilingual Customer Service Representative - Spanish-English Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customersConduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experienceHigh school diploma or equivalentGreat written and verbal communication skills in Spanish-EnglishComputer experience What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $20.71 per hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-Irvine Job :_Customer Care Representative
Sports Fanatic Customer Service Representative supporting ESPN Your potential has a place here with TTEC's award-winning employment experience. As a Sports Fanatic Customer Service Representative supporting ESPN working onsite in Greenwood Village, CO, you'll be a part of bringing humanity to business Are you a lifelong basketball fan? Play college intramurals? Maybe you coached high school football or just love perusing sports memorabilia shops? This is your chance to carry your love of sports from the weekend right into your workday! Get involved at the launch of this exclusive and rare opportunity to support customers of ESPN the name people know as leading global sports network where you get to talk and live sports every day. And getting in on the launch of this new service center can also turn your enthusiasm for competition into a fast career growth track. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Are you a sports fanatic with a knack for helping others? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Turn your love for sports into a winning career by supporting customers from a vibrant fantasy sports community. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers talking sports Connect and resolve issues with customers of ESPN What You Bring to the Role 1 year or more of related customer service experience in retail, banking, contact center, customer electronics, sports or recreational activies or similar fieldsStrong interpersonal skills developed through service industry experienceGreat written communication skills including grammar and spelling An unwavering love for sports - whether it's playing, watching, or coaching, you know every match, play, and highlightAbility to engage professionally and effectively with the fantasy sports community, teammates, and leadersTech-savvy with a flair for fantasy sports - you can navigate the online world with ease, making you the perfect fit to support our vibrant fantasy sports community What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouraged and where your love for sports is celebratedSports-inspired breakroom - filled with game-day vibes, team memorabilia, and a cozy spot to relax and catch up on the latest scoresA global team of curious lifelong learners guided by our company valuesBase wage starting at $21 per hour plus performance bonus opportunitiesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CO-GreenwoodVillage Job :_Customer Care Representative
05/15/2026
Full time
Sports Fanatic Customer Service Representative supporting ESPN Your potential has a place here with TTEC's award-winning employment experience. As a Sports Fanatic Customer Service Representative supporting ESPN working onsite in Greenwood Village, CO, you'll be a part of bringing humanity to business Are you a lifelong basketball fan? Play college intramurals? Maybe you coached high school football or just love perusing sports memorabilia shops? This is your chance to carry your love of sports from the weekend right into your workday! Get involved at the launch of this exclusive and rare opportunity to support customers of ESPN the name people know as leading global sports network where you get to talk and live sports every day. And getting in on the launch of this new service center can also turn your enthusiasm for competition into a fast career growth track. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Are you a sports fanatic with a knack for helping others? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Turn your love for sports into a winning career by supporting customers from a vibrant fantasy sports community. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers talking sports Connect and resolve issues with customers of ESPN What You Bring to the Role 1 year or more of related customer service experience in retail, banking, contact center, customer electronics, sports or recreational activies or similar fieldsStrong interpersonal skills developed through service industry experienceGreat written communication skills including grammar and spelling An unwavering love for sports - whether it's playing, watching, or coaching, you know every match, play, and highlightAbility to engage professionally and effectively with the fantasy sports community, teammates, and leadersTech-savvy with a flair for fantasy sports - you can navigate the online world with ease, making you the perfect fit to support our vibrant fantasy sports community What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouraged and where your love for sports is celebratedSports-inspired breakroom - filled with game-day vibes, team memorabilia, and a cozy spot to relax and catch up on the latest scoresA global team of curious lifelong learners guided by our company valuesBase wage starting at $21 per hour plus performance bonus opportunitiesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CO-GreenwoodVillage Job :_Customer Care Representative
Sports Fanatic Customer Service Representative supporting ESPN Your potential has a place here with TTEC's award-winning employment experience. As a Sports Fanatic Customer Service Representative supporting ESPN working onsite in Greenwood Village, CO, you'll be a part of bringing humanity to business Are you a lifelong basketball fan? Play college intramurals? Maybe you coached high school football or just love perusing sports memorabilia shops? This is your chance to carry your love of sports from the weekend right into your workday! Get involved at the launch of this exclusive and rare opportunity to support customers of ESPN the name people know as leading global sports network where you get to talk and live sports every day. And getting in on the launch of this new service center can also turn your enthusiasm for competition into a fast career growth track. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Are you a sports fanatic with a knack for helping others? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Turn your love for sports into a winning career by supporting customers from a vibrant fantasy sports community. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers talking sports Connect and resolve issues with customers of ESPN What You Bring to the Role 1 year or more of related customer service experience in retail, banking, contact center, customer electronics, sports or recreational activies or similar fieldsStrong interpersonal skills developed through service industry experienceGreat written communication skills including grammar and spelling An unwavering love for sports - whether it's playing, watching, or coaching, you know every match, play, and highlightAbility to engage professionally and effectively with the fantasy sports community, teammates, and leadersTech-savvy with a flair for fantasy sports - you can navigate the online world with ease, making you the perfect fit to support our vibrant fantasy sports community What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouraged and where your love for sports is celebratedSports-inspired breakroom - filled with game-day vibes, team memorabilia, and a cozy spot to relax and catch up on the latest scoresA global team of curious lifelong learners guided by our company valuesBase wage starting at $21 per hour plus performance bonus opportunitiesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CO-GreenwoodVillage Job :_Customer Care Representative
05/15/2026
Full time
Sports Fanatic Customer Service Representative supporting ESPN Your potential has a place here with TTEC's award-winning employment experience. As a Sports Fanatic Customer Service Representative supporting ESPN working onsite in Greenwood Village, CO, you'll be a part of bringing humanity to business Are you a lifelong basketball fan? Play college intramurals? Maybe you coached high school football or just love perusing sports memorabilia shops? This is your chance to carry your love of sports from the weekend right into your workday! Get involved at the launch of this exclusive and rare opportunity to support customers of ESPN the name people know as leading global sports network where you get to talk and live sports every day. And getting in on the launch of this new service center can also turn your enthusiasm for competition into a fast career growth track. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll be Doing Are you a sports fanatic with a knack for helping others? In this role, you'll work to resolve customer issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Turn your love for sports into a winning career by supporting customers from a vibrant fantasy sports community. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers talking sports Connect and resolve issues with customers of ESPN What You Bring to the Role 1 year or more of related customer service experience in retail, banking, contact center, customer electronics, sports or recreational activies or similar fieldsStrong interpersonal skills developed through service industry experienceGreat written communication skills including grammar and spelling An unwavering love for sports - whether it's playing, watching, or coaching, you know every match, play, and highlightAbility to engage professionally and effectively with the fantasy sports community, teammates, and leadersTech-savvy with a flair for fantasy sports - you can navigate the online world with ease, making you the perfect fit to support our vibrant fantasy sports community What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouraged and where your love for sports is celebratedSports-inspired breakroom - filled with game-day vibes, team memorabilia, and a cozy spot to relax and catch up on the latest scoresA global team of curious lifelong learners guided by our company valuesBase wage starting at $21 per hour plus performance bonus opportunitiesAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information. A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CO-GreenwoodVillage Job :_Customer Care Representative
Bilingual Customer Service Representative - Spanish-English Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customersConduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experienceHigh school diploma or equivalentGreat written and verbal communication skills in Spanish-EnglishComputer experience What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $20.71 per hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-Irvine Job :_Customer Care Representative
05/15/2026
Full time
Bilingual Customer Service Representative - Spanish-English Your potential has a place here with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Irvine, CA, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! This position requires that you reside within 50 miles of Irvine, CA. What You'll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customersConduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experienceHigh school diploma or equivalentGreat written and verbal communication skills in Spanish-EnglishComputer experience What You Can Expect Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesBase wage starting at $20.71 per hourAnd we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-CA-Irvine Job :_Customer Care Representative
Yanmar Compact Equipment North America, Inc.
Phoenix, Arizona
Description: Business Development Product Specialist Yanmar Compact Equipment North America Inc. (CENA) designs, manufactures and supports a complete range of compact equipment including compact track loaders, mini excavators, wheel loaders and construction equipment for use in such markets as construction, landscaping, utility, land management and agriculture. These products are sold primarily through a third party, independent dealer network. OVERVIEW: The Business Development Product Specialist serves as a designated resource to provide product expertise that directly supports our sales organization and dealer network, while assisting our dealers with diagnostics when the existing infrastructure cannot deliver a quick answer without a Yanmar representative onsite. This role focuses on product training, demonstrations, field engagement, troubleshooting, dealer support and technical collaboration with other technical personnel to strengthen our commercial execution and customer experience. This position will collaborate with the Business Development Manager and our dealers to engage the customer base and increase market share in a designated geographical area. This remote position will be located in the West. This position will report directly to the Business Development Director, Blake Luther. RESPONSIBILITIES: Product Expertise & Training Serve as the primary resource for product knowledge, delivering training sessions to sales teams and dealer networks. Conduct in-person and virtual product demonstrations to showcase features, benefits, and competitive advantages. Assist technical services and support in delivering high quality technical assistance to dealers. Dealer & Customer Engagement Partner with our dealers to drive customer engagement and strengthen market presence within the assigned territory. Support dealers in developing strategies to increase market share and improve customer experience. Sales Enablement Collaborate with the sales organization to identify opportunities, provide technical insights, and assist in the sales process. Act as a liaison between product development, quality assurance, and sales teams to ensure alignment of product capabilities with customer needs. Field Support Participate in field visits, trade shows, and promotional events to represent the brand and support commercial execution. Gather market feedback and communicate insights to internal teams for continuous improvement. Assist and support internal and external customers with technical troubleshooting and diagnostics. Support YCENA's go-to-market strategies and encourage dealer participation in all initiatives. Reporting & Collaboration Maintain regular communication with the Business Development Director and Business Development Manager regarding territory performance, dealer activities, and customer trends. Regularly report insight on training effectiveness, product adoption, and competitive positioning. Collaborate with all necessary departments regarding current dealer needs. Requirements: QUALIFICATIONS: Education and/or experience: Technical or engineering degree in a mechanical, hydraulic, electrical or motive power field Five (5+) years of service experience in the construction equipment or off-road equipment industry, compact construction equipment is strongly preferred. Three (3+) years of technical experience supporting dealers, customers, and end users. Strong diagnostic background in and extensive familiarity with diesel engines, hydraulic and electrical systems, CANbus, and telematics. Experience working with small, medium, and large dealer networks, supporting dealer service operations and field technicians. Demonstrated technical field experience. Self-motivated and good with time management Knowledge, Skills & Abilities: Presentations skills - create and present territory analysis to management leadership, dealers, and customers. Communication - excellent verbal, written and e-communication skills. Strong organizational skills Initiative - Start and maintain projects with little supervision Proficient with Microsoft Office Suite including Outlook, Excel, PowerPoint, Word as well as familiarity in use of a CRM. Problem-solving and collaboration Ability to apply business concepts and tools to tactical and strategic initiatives, working closely with dealer organizations Strong proficiency in the use of service tools, diagnostic software, and technical and troubleshooting practices including root cause analysis. Proficient in reading and interpreting technical writings including service manuals, product improvement letters, and schematics and diagnostic procedures. Travel: Ability to travel as much as 70% of the time, mostly within the assigned territory to work with dealers and customers, sometimes with short notice or on weekends. This could be by air or vehicle and some international travel may be required. Worksite : Remote Position : Business Development Product Specialist Job Type: Full Time FLSA: Exempt Department: Sales Work Schedule: M-F Starting Wage: $80-110K This position offers the potential for discretionary bonus compensation up to 15% of base earnings. Benefits: YCENA currently offers a comprehensive benefits package including Medical, Dental, Vision, Basic Life & AD&D, Voluntary Term Life, Short & Long Term Disability, EAP, HSA, Medical & Dependent Care FSA, Accident Insurance, Critical Illness, and Hospital Indemnity, Paid Time Off, Paid Holidays, and a 401(K) plan with a company match of up to 4%. The above Job Description is not intended to be an all-encompassing list of responsibilities, skills, efforts or working conditions associated with this position. It is intended to be a guideline reflecting the principal activities. PI522a7446bf20-2622
05/15/2026
Full time
Description: Business Development Product Specialist Yanmar Compact Equipment North America Inc. (CENA) designs, manufactures and supports a complete range of compact equipment including compact track loaders, mini excavators, wheel loaders and construction equipment for use in such markets as construction, landscaping, utility, land management and agriculture. These products are sold primarily through a third party, independent dealer network. OVERVIEW: The Business Development Product Specialist serves as a designated resource to provide product expertise that directly supports our sales organization and dealer network, while assisting our dealers with diagnostics when the existing infrastructure cannot deliver a quick answer without a Yanmar representative onsite. This role focuses on product training, demonstrations, field engagement, troubleshooting, dealer support and technical collaboration with other technical personnel to strengthen our commercial execution and customer experience. This position will collaborate with the Business Development Manager and our dealers to engage the customer base and increase market share in a designated geographical area. This remote position will be located in the West. This position will report directly to the Business Development Director, Blake Luther. RESPONSIBILITIES: Product Expertise & Training Serve as the primary resource for product knowledge, delivering training sessions to sales teams and dealer networks. Conduct in-person and virtual product demonstrations to showcase features, benefits, and competitive advantages. Assist technical services and support in delivering high quality technical assistance to dealers. Dealer & Customer Engagement Partner with our dealers to drive customer engagement and strengthen market presence within the assigned territory. Support dealers in developing strategies to increase market share and improve customer experience. Sales Enablement Collaborate with the sales organization to identify opportunities, provide technical insights, and assist in the sales process. Act as a liaison between product development, quality assurance, and sales teams to ensure alignment of product capabilities with customer needs. Field Support Participate in field visits, trade shows, and promotional events to represent the brand and support commercial execution. Gather market feedback and communicate insights to internal teams for continuous improvement. Assist and support internal and external customers with technical troubleshooting and diagnostics. Support YCENA's go-to-market strategies and encourage dealer participation in all initiatives. Reporting & Collaboration Maintain regular communication with the Business Development Director and Business Development Manager regarding territory performance, dealer activities, and customer trends. Regularly report insight on training effectiveness, product adoption, and competitive positioning. Collaborate with all necessary departments regarding current dealer needs. Requirements: QUALIFICATIONS: Education and/or experience: Technical or engineering degree in a mechanical, hydraulic, electrical or motive power field Five (5+) years of service experience in the construction equipment or off-road equipment industry, compact construction equipment is strongly preferred. Three (3+) years of technical experience supporting dealers, customers, and end users. Strong diagnostic background in and extensive familiarity with diesel engines, hydraulic and electrical systems, CANbus, and telematics. Experience working with small, medium, and large dealer networks, supporting dealer service operations and field technicians. Demonstrated technical field experience. Self-motivated and good with time management Knowledge, Skills & Abilities: Presentations skills - create and present territory analysis to management leadership, dealers, and customers. Communication - excellent verbal, written and e-communication skills. Strong organizational skills Initiative - Start and maintain projects with little supervision Proficient with Microsoft Office Suite including Outlook, Excel, PowerPoint, Word as well as familiarity in use of a CRM. Problem-solving and collaboration Ability to apply business concepts and tools to tactical and strategic initiatives, working closely with dealer organizations Strong proficiency in the use of service tools, diagnostic software, and technical and troubleshooting practices including root cause analysis. Proficient in reading and interpreting technical writings including service manuals, product improvement letters, and schematics and diagnostic procedures. Travel: Ability to travel as much as 70% of the time, mostly within the assigned territory to work with dealers and customers, sometimes with short notice or on weekends. This could be by air or vehicle and some international travel may be required. Worksite : Remote Position : Business Development Product Specialist Job Type: Full Time FLSA: Exempt Department: Sales Work Schedule: M-F Starting Wage: $80-110K This position offers the potential for discretionary bonus compensation up to 15% of base earnings. Benefits: YCENA currently offers a comprehensive benefits package including Medical, Dental, Vision, Basic Life & AD&D, Voluntary Term Life, Short & Long Term Disability, EAP, HSA, Medical & Dependent Care FSA, Accident Insurance, Critical Illness, and Hospital Indemnity, Paid Time Off, Paid Holidays, and a 401(K) plan with a company match of up to 4%. The above Job Description is not intended to be an all-encompassing list of responsibilities, skills, efforts or working conditions associated with this position. It is intended to be a guideline reflecting the principal activities. PI522a7446bf20-2622
Date Posted: 2026-02-26 Country: United States of America Location: US-AZ-TUCSON-M E Hermans Rd BLDG M02 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Effector RF Design department at Raytheon is seeking a highly skilled and innovative Principal Engineer to serve as an RF Sensor and Compensation Specialist for new advanced technology missile contracts. This is a unique opportunity to work on cutting-edge RF antenna technology, driving innovation, and shaping the future of advanced missile systems. This position is an onsite role, located in Tucson, AZ. What You Will Do: Drive and execute the development and design of specialized sensor antenna hardware, technical data packages, and detailed performance requirements Work with interdisciplinary engineering teams including thermal, structural, mechanical, systems, etc. to ensure design compliance Analyze internal and external simulation and test data to verify performance against requirements Work with suppliers to manufacture, test, and deliver hardware Create and ensure proper review of all documentation for the sensor antenna systems, including analyses, schematics, interface drawings, test plans, and specifications. Develop requirements for RF sensor and antenna test ranges Integrate RF sensor systems in test ranges Analyze advanced compensation strategies for desire sensor operation. Evaluate RF sensor designs across the company as a non-advocate reviewer, to ensure performance compliance risks are mitigated. Qualifications You Must Have: Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 8 years of prior relevant experience to include any combination of the following: Experience in antenna design, including concept trades and / or studies, preliminary and final design, and / or qualification processes. Experience in simulation and modeling using tools such as HFSS, CST, FEKO, SENTRi, PMM, and/or GRASP. Experience with RF sensor antenna measurements and in evaluating post-processed data. Qualifications We Prefer: Master of Science (MS) in Electrical Engineering. Strong experience in designing, testing, and verifying sensor and antenna performance. Proficiency in analyzing antenna gain data collections and processing. Excellent communication skills, both verbal and written, with a proven ability to present technical data to stakeholders and customers. Experience presenting to boards such as Failure Review Board (FRB), Engineering Review Board (ERB), Change Control Board (CCB), and Manufacturing Review Board (MRB). Proficiency in Python, MATLAB, and/or other scientific programming languages. Strong interpersonal skills and the ability to work collaboratively in a team environment. Proven ability to manage multiple priorities and execute technical plans effectively. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. This position offers relocation based on candidate eligibility. Learn More & Apply Now! This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
05/15/2026
Full time
Date Posted: 2026-02-26 Country: United States of America Location: US-AZ-TUCSON-M E Hermans Rd BLDG M02 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. The Effector RF Design department at Raytheon is seeking a highly skilled and innovative Principal Engineer to serve as an RF Sensor and Compensation Specialist for new advanced technology missile contracts. This is a unique opportunity to work on cutting-edge RF antenna technology, driving innovation, and shaping the future of advanced missile systems. This position is an onsite role, located in Tucson, AZ. What You Will Do: Drive and execute the development and design of specialized sensor antenna hardware, technical data packages, and detailed performance requirements Work with interdisciplinary engineering teams including thermal, structural, mechanical, systems, etc. to ensure design compliance Analyze internal and external simulation and test data to verify performance against requirements Work with suppliers to manufacture, test, and deliver hardware Create and ensure proper review of all documentation for the sensor antenna systems, including analyses, schematics, interface drawings, test plans, and specifications. Develop requirements for RF sensor and antenna test ranges Integrate RF sensor systems in test ranges Analyze advanced compensation strategies for desire sensor operation. Evaluate RF sensor designs across the company as a non-advocate reviewer, to ensure performance compliance risks are mitigated. Qualifications You Must Have: Typically requires a Bachelor's in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 8 years of prior relevant experience to include any combination of the following: Experience in antenna design, including concept trades and / or studies, preliminary and final design, and / or qualification processes. Experience in simulation and modeling using tools such as HFSS, CST, FEKO, SENTRi, PMM, and/or GRASP. Experience with RF sensor antenna measurements and in evaluating post-processed data. Qualifications We Prefer: Master of Science (MS) in Electrical Engineering. Strong experience in designing, testing, and verifying sensor and antenna performance. Proficiency in analyzing antenna gain data collections and processing. Excellent communication skills, both verbal and written, with a proven ability to present technical data to stakeholders and customers. Experience presenting to boards such as Failure Review Board (FRB), Engineering Review Board (ERB), Change Control Board (CCB), and Manufacturing Review Board (MRB). Proficiency in Python, MATLAB, and/or other scientific programming languages. Strong interpersonal skills and the ability to work collaboratively in a team environment. Proven ability to manage multiple priorities and execute technical plans effectively. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. This position offers relocation based on candidate eligibility. Learn More & Apply Now! This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
