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bilingual teller part time
Relationship Banker
UniBank Worcester, Massachusetts
Opportunity Overview : We have a Unique opportunity to join our team as a full-time Relationship Banker based in our newest Branch location in Worcester, across from Polar Park! We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about forming relationships with customers, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us! Position Overview: Responsible for all customer service duties including sales and relationship management, while reaching or exceeding established goals. Master the UniBank delivery process and product knowledge to develop customer relationships by performing the following essential duties. Primary Accountabilities: Continually exceeds customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty. Serve as customers' single point of contact on all UniBank products and services. Services customers by processing a variety of teller and platform transactions quickly with minimal or no errors according to established bank policies. Cross sells products and services and makes appropriate referrals to other staff members and departments to ensure customer needs are met. Verifies all transactions and proves cash drawer upon completion of assigned shift to ensure compliance with UniBank Standards of Performance Policy. Seeks assistance as needed to resolve proof discrepancies. Performs security function by opening and closing bank and vault and ensuring overall safety and security of bank grounds. Opens new accounts, certificates of deposit, and all other products offered by the bank; answers customer questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system. Takes consumer loan applications with a focus on cross-selling other bank products and services. Retains existing customers and develops new customer relationships. Implements all sales strategies, including new products and services and participates in business development and outreach as directed by management. Proactively resolves customer complaints. Works in a team setting on various projects including employee contests, sales programs, etc. Adhere to established standards, policies and procedures. Deliver strong community visibility. Participate in community and networking events Responsible for compliance with all laws, regulations, and corporate policies with specific adherence to branch operations, security and procedures. Other duties as assigned. Knowledge, Skills Education and Work Experience: High school diploma or equivalent required; Associates Degree preferred. Experience with cash handling, customer service, and sales required. Previous experience retail banking preferred. Bilingual or multilingual fluency preferred. Must have strong verbal, written, math, customer service, sales, PC and operational skills. Ability to work independently and in a team environment About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $21.00/hr to $25.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify
05/18/2026
Opportunity Overview : We have a Unique opportunity to join our team as a full-time Relationship Banker based in our newest Branch location in Worcester, across from Polar Park! We are group of talented, professional individuals passionate about supporting our customers and co-workers. We're looking for someone who thrives in a position where delivering exceptional customer service is expected, who gets excited about forming relationships with customers, and wants to work in an environment where no two days will ever be the same. If being part of a team that gets to make a difference in their community is what you have been looking for - then come join us! Position Overview: Responsible for all customer service duties including sales and relationship management, while reaching or exceeding established goals. Master the UniBank delivery process and product knowledge to develop customer relationships by performing the following essential duties. Primary Accountabilities: Continually exceeds customer service expectations by offering excellent service, including greeting customers, smiling, using their name and building rapport with customers designed to generate customer loyalty. Serve as customers' single point of contact on all UniBank products and services. Services customers by processing a variety of teller and platform transactions quickly with minimal or no errors according to established bank policies. Cross sells products and services and makes appropriate referrals to other staff members and departments to ensure customer needs are met. Verifies all transactions and proves cash drawer upon completion of assigned shift to ensure compliance with UniBank Standards of Performance Policy. Seeks assistance as needed to resolve proof discrepancies. Performs security function by opening and closing bank and vault and ensuring overall safety and security of bank grounds. Opens new accounts, certificates of deposit, and all other products offered by the bank; answers customer questions, provides account opening information, and ensures that proper paperwork is completed and entered on the computer system. Takes consumer loan applications with a focus on cross-selling other bank products and services. Retains existing customers and develops new customer relationships. Implements all sales strategies, including new products and services and participates in business development and outreach as directed by management. Proactively resolves customer complaints. Works in a team setting on various projects including employee contests, sales programs, etc. Adhere to established standards, policies and procedures. Deliver strong community visibility. Participate in community and networking events Responsible for compliance with all laws, regulations, and corporate policies with specific adherence to branch operations, security and procedures. Other duties as assigned. Knowledge, Skills Education and Work Experience: High school diploma or equivalent required; Associates Degree preferred. Experience with cash handling, customer service, and sales required. Previous experience retail banking preferred. Bilingual or multilingual fluency preferred. Must have strong verbal, written, math, customer service, sales, PC and operational skills. Ability to work independently and in a team environment About UniBank We are UniBank, a team of civic-minded financial professionals and all-around great people working together to enrich people, businesses and municipalities across New England. We don't abide by the doctrine of big, national banks. What we believe is different. What we believe is unique. We believe in our community. And we believe in the people who live here. We believe in committing time and financial support to local nonprofits. We believe in finding innovative solutions for affordable housing, community development and independent business. And yet, we are bankers. We are a mutual bank, owned by its customers, dedicated to local service. We are technology leaders. Since launching our first online payment platform in 2003, we've never stopped delivering the most effective technology to our customers. We are a unique blend of consumer, civic and business banking with more than 150 years of history. We are an exception to the rule. We are unique. Unique to people. Unique to business. Unique to local government. We are UniBank. Bank Different. Bank Unique. This position is not subject to SAFE Act Registration Requirements. Pursuant to the SAFE Act requirements, all applicants for employment who will be engaged in residential loan mortgage originations (as defined by the SAFE Act) must register with the federal registry system and maintain a status in good standing under the SAFE Act requirements. UniBank is committed to fair, competitive, and market-informed pay for our employees. The estimated base hourly rate for this position is $21.00/hr to $25.00/hr. Final hourly offer will be determined based on a particular candidate's unique combination of factors such as skills, education, experience and certifications. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current employees as part of any final offer. UniBank supports the internal growth and development of our employees and so it is rare to have an initial employment offer at the top of a positions pay grade. As a candidate, you are encouraged to have an open conversation with the hiring team regarding any compensation and benefit related questions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. Participant in E-Verify
Member Service Representative II
Foothill Credit Union Covina, California
Description: Position: Member Service Representative (Bank Teller) Pay Range: $21.00 to $23.50 per hour FLSA Classification: Non-Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. Recognized by America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. in California for Q4 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Loan Discounts Paid Holidays Paid Time-Off And more! What You'll Do: As a Member Services Representative, you'll be at the heart of creating exceptional experiences that truly make a difference in our members' financial journeys. Guided by our mission of "Exceeding Members' Expectations," you'll build meaningful relationships through every interaction-delivering service that is not only professional and efficient, but genuinely warm and helpful. In this dynamic role, you'll have the opportunity to connect members with the right products and services by understanding their needs, all while achieving-and surpassing-sales goals that reflect your impact. You'll play a vital part in advancing organizational initiatives and promotions, all while maintaining top-tier service standards. If you're driven, people-focused, and eager to grow, you'll thrive as you continuously expand your knowledge of credit union offerings, operations, and compliance, with access to ongoing training that supports your professional development and success. Essential Duties and Responsibilities: The requirements below represent the knowledge, skill, and/or ability required, but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. • Perform tasks independently, analyze research, and resolve problems and members' issues with minimal supervision • Consistently adhere to sales and service guidelines to provide an exceptional member service experience • Receives and disburses funds, posts deposits, loan payments, transfers, withdrawals, additions, and deletions of authorized account signers • Processes loan advances from credit card or line of credit accounts • Issues cashier's checks • Balances cash drawer daily • Operates computer terminals and maintains records of various transactions. • May conduct limited activities associated with opening new accounts. • Assist members with complex requests • Create a welcoming, friendly, professional environment when interacting with the public • Supports and actively promotes all marketing campaigns • Consistently achieve cross-sell goals by promoting and selling products and services to fit the member's needs • Scan and balances check in preparation for check processing • Assist in processing school bags and in balancing the cash vault • You might be required to perform your duties at different branch locations • Assist in the training of new team members Requirements: Experience/Education Requirements: • High school diploma or equivalent • 1-3 years of credit union/banking experience. • Previous teller or equivalent experience serving customers. • Knowledge of banking and/or credit union regulations and statutes Desired certifications in the following areas: • None Other Skills and Abilities: • Strong interpersonal skills, a positive attitude, and a willingness to assist others • Ability to identify members' opportunities for financial improvement, communicate recommendations, and provide support • Effective verbal and written communication skills • Reliable attendance and good judgment • Basic math skills and organizational ability • Projects a professional image • Bilingual (Spanish/English) proficiency preferred Compensation details: 21-23.5 Hourly Wage PI1ae46ed5-
05/13/2026
Full time
Description: Position: Member Service Representative (Bank Teller) Pay Range: $21.00 to $23.50 per hour FLSA Classification: Non-Exempt Join the Team That Puts Community First! Foothill Credit Union isn't just a financial institution-we're a trusted partner proudly rooted in the heart of the San Gabriel Valley. For decades, we've been serving educators, healthcare professionals, municipal employees, families, and more than 250 local businesses with one mission: to improve our members' financial health. Our commitment to excellence speaks for itself: Five-Star Rating from Bauer Financial-placing us among the best in the industry. Recognized by America's Credit Union with Diamond Awards in 2025 and 2026 for marketing excellence. in California for Q4 2025 in the overall return of value to members among peer credit unions ($700MM-$1B), according to Callahan & Associates. But we're more than numbers-we're a community advocate. Through partnerships, events, sponsorships, and fundraising, we give back to the people and organizations that make the San Gabriel Valley thrive. When you join Foothill, you're not just building a career-you're making a difference. Ready to be part of something bigger? Apply today and help us continue to raise the bar for service, innovation, and community impact! Benefits and Perks: 100% covered Medical/Dental/Vision for Team Members 401(k) plan with match Profit-Sharing Plan Loan Discounts Paid Holidays Paid Time-Off And more! What You'll Do: As a Member Services Representative, you'll be at the heart of creating exceptional experiences that truly make a difference in our members' financial journeys. Guided by our mission of "Exceeding Members' Expectations," you'll build meaningful relationships through every interaction-delivering service that is not only professional and efficient, but genuinely warm and helpful. In this dynamic role, you'll have the opportunity to connect members with the right products and services by understanding their needs, all while achieving-and surpassing-sales goals that reflect your impact. You'll play a vital part in advancing organizational initiatives and promotions, all while maintaining top-tier service standards. If you're driven, people-focused, and eager to grow, you'll thrive as you continuously expand your knowledge of credit union offerings, operations, and compliance, with access to ongoing training that supports your professional development and success. Essential Duties and Responsibilities: The requirements below represent the knowledge, skill, and/or ability required, but may not be all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. • Perform tasks independently, analyze research, and resolve problems and members' issues with minimal supervision • Consistently adhere to sales and service guidelines to provide an exceptional member service experience • Receives and disburses funds, posts deposits, loan payments, transfers, withdrawals, additions, and deletions of authorized account signers • Processes loan advances from credit card or line of credit accounts • Issues cashier's checks • Balances cash drawer daily • Operates computer terminals and maintains records of various transactions. • May conduct limited activities associated with opening new accounts. • Assist members with complex requests • Create a welcoming, friendly, professional environment when interacting with the public • Supports and actively promotes all marketing campaigns • Consistently achieve cross-sell goals by promoting and selling products and services to fit the member's needs • Scan and balances check in preparation for check processing • Assist in processing school bags and in balancing the cash vault • You might be required to perform your duties at different branch locations • Assist in the training of new team members Requirements: Experience/Education Requirements: • High school diploma or equivalent • 1-3 years of credit union/banking experience. • Previous teller or equivalent experience serving customers. • Knowledge of banking and/or credit union regulations and statutes Desired certifications in the following areas: • None Other Skills and Abilities: • Strong interpersonal skills, a positive attitude, and a willingness to assist others • Ability to identify members' opportunities for financial improvement, communicate recommendations, and provide support • Effective verbal and written communication skills • Reliable attendance and good judgment • Basic math skills and organizational ability • Projects a professional image • Bilingual (Spanish/English) proficiency preferred Compensation details: 21-23.5 Hourly Wage PI1ae46ed5-
Bilingual Teller - part time
Earthmover Credit Union Yorkville, Illinois
Earthmover Credit Union (ECU) is looking for a Bilingual part-time Teller to deliver outstanding customer service and support to our members at our Yorkville Branch . As a valued member of our team, you'll help create positive, lasting experiences for our members while handling a variety of everyday banking transactions. If you're passionate about helping people and eager to start a rewarding career in banking - we'd love to meet you! Responsibilities: Assist members with transactions such as deposits, withdrawals, and loan payments Provide excellent customer service and support to members Accurately balance cash drawers and maintain proper cash levels Communicate effectively with team members to ensure a seamless member experience Schedule/Location: Available 12 pm to 5 pm, 6 pm Monday thru Thursday, Friday until 6 pm (one day off during the week). Availability to work on Saturday's 7:45 am to 1 pm Willingness to work at any of our 5 locations (Oswego, Batavia, Yorkville, Aurora and Montgomery We offer our employees: A welcoming company atmosphere Opportunities for growth and development in the credit union/banking industry Competitive salary based on experience ($16-$18 per hour BASED on Credit Union or Banking experience) PTO accrues from day one Holiday pay 10% deposited to your 401k from the Credit Union Yearly discretionary bonuses Generous incentives for cross-selling High school diploma or equivalent Strong math and customer service skills Ability to multitask and work in a fast-paced environment Previous Teller experience preferred. Excellent communication and interpersonal skills Prior experience in banking or credit union industry preferred but not required. Bi-lingual in Spanish ECU is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, ancestry, sex, gender identity, sexual orientation, marital status, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected. If you are passionate about customer service and looking for an opportunity to grow in the credit union/banking industry, we encourage you to apply. Compensation details: 16-18 Hourly Wage PI21e1cce6a15f-9820
05/13/2026
Full time
Earthmover Credit Union (ECU) is looking for a Bilingual part-time Teller to deliver outstanding customer service and support to our members at our Yorkville Branch . As a valued member of our team, you'll help create positive, lasting experiences for our members while handling a variety of everyday banking transactions. If you're passionate about helping people and eager to start a rewarding career in banking - we'd love to meet you! Responsibilities: Assist members with transactions such as deposits, withdrawals, and loan payments Provide excellent customer service and support to members Accurately balance cash drawers and maintain proper cash levels Communicate effectively with team members to ensure a seamless member experience Schedule/Location: Available 12 pm to 5 pm, 6 pm Monday thru Thursday, Friday until 6 pm (one day off during the week). Availability to work on Saturday's 7:45 am to 1 pm Willingness to work at any of our 5 locations (Oswego, Batavia, Yorkville, Aurora and Montgomery We offer our employees: A welcoming company atmosphere Opportunities for growth and development in the credit union/banking industry Competitive salary based on experience ($16-$18 per hour BASED on Credit Union or Banking experience) PTO accrues from day one Holiday pay 10% deposited to your 401k from the Credit Union Yearly discretionary bonuses Generous incentives for cross-selling High school diploma or equivalent Strong math and customer service skills Ability to multitask and work in a fast-paced environment Previous Teller experience preferred. Excellent communication and interpersonal skills Prior experience in banking or credit union industry preferred but not required. Bi-lingual in Spanish ECU is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, ancestry, sex, gender identity, sexual orientation, marital status, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where everyone is valued and respected. If you are passionate about customer service and looking for an opportunity to grow in the credit union/banking industry, we encourage you to apply. Compensation details: 16-18 Hourly Wage PI21e1cce6a15f-9820
Teller - Bilingual
Midland States Bank Rockford, Illinois
Position Title: Teller - Bilingual Locations: Rockford_IL_Highcrest Time Type: Full time Req ID: JR1292-Rockford_IL_Highcrest At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Teller - Bilingual Pay Range: $17.50-$22.00/hr Position Summary The Teller - Bilingual position is responsible for providing exceptional customer experiences to our diverse clientele. This role provides customer service, processing both business and individual banking transactions; manages a cash drawer, cross-sells bank services. Responsible for comprehensive, prompt and efficient customer transactions. Trial balances cash drawer throughout the day. Balances and rolls the drawer for the day at close of shift, comparing the balance to the system balance. Reports any discrepancies to the supervisor as necessary. Proficiency in both English and Spanish is required to assist our multilingual customers effectively. Primary Accountabilities Institutional knowledge of banking. Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds Examines cash carefully to guard against counterfeit bills. Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts. Assists customers with transactions and ATM operations. Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences. Understanding basic knowledge of deposit and lending products & services. Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships. Consistently demonstrates knowledge of bank products and services through referring products and services to corresponding business partners, assist customers on electronic services and entering opportunities into the customer information software. Serves as relief and /or backup teller in other locations of Midland States Bank. Timely completion of all assigned learning activities. Actively participate in weekly huddles and one on one coaching sessions. Demonstrates and models Midland States Bank core values that support the bank's culture. Participate in bank sponsored community activities. Effectively communicate with customers in both English and Spanish, ensuring clear and accurate responses. Translate and interpret documents and message as needed. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Position Qualifications Education/Experience: Minimum Requirement: High School Diploma. Demonstrated proficiency in both English and Spanish is required. Ability to: Stand for extended periods of time. Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs). Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 17.5-22 Hourly Wage PI5e5b0fd8e32e-6478
05/10/2026
Full time
Position Title: Teller - Bilingual Locations: Rockford_IL_Highcrest Time Type: Full time Req ID: JR1292-Rockford_IL_Highcrest At Midland, we're proud to be a little different. You can see it in our bright orange signs-but there's more to it than that. With our heartfelt and personalized approach, we're focused on meeting every customer's needs with the brightest solutions. For more than 140 years, we've learned by serving customers skillfully with dedication and follow-through, we can brighten every interaction to drive our collective success. And this goes beyond traditional banking. We foster programs that empower our communities, continuously invest in our employees, and actively pursue brighter futures for all. Our humble ambition keeps us growing, giving back, and looking ahead. We're innovating and optimizing our services to ensure we stay unique - providing strength you can count on with heart you can feel. You might say we're unlike any other bank. And you'd be right." At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Teller - Bilingual Pay Range: $17.50-$22.00/hr Position Summary The Teller - Bilingual position is responsible for providing exceptional customer experiences to our diverse clientele. This role provides customer service, processing both business and individual banking transactions; manages a cash drawer, cross-sells bank services. Responsible for comprehensive, prompt and efficient customer transactions. Trial balances cash drawer throughout the day. Balances and rolls the drawer for the day at close of shift, comparing the balance to the system balance. Reports any discrepancies to the supervisor as necessary. Proficiency in both English and Spanish is required to assist our multilingual customers effectively. Primary Accountabilities Institutional knowledge of banking. Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds Examines cash carefully to guard against counterfeit bills. Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts. Assists customers with transactions and ATM operations. Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences. Understanding basic knowledge of deposit and lending products & services. Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships. Consistently demonstrates knowledge of bank products and services through referring products and services to corresponding business partners, assist customers on electronic services and entering opportunities into the customer information software. Serves as relief and /or backup teller in other locations of Midland States Bank. Timely completion of all assigned learning activities. Actively participate in weekly huddles and one on one coaching sessions. Demonstrates and models Midland States Bank core values that support the bank's culture. Participate in bank sponsored community activities. Effectively communicate with customers in both English and Spanish, ensuring clear and accurate responses. Translate and interpret documents and message as needed. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA). Other duties as assigned. Position Qualifications Education/Experience: Minimum Requirement: High School Diploma. Demonstrated proficiency in both English and Spanish is required. Ability to: Stand for extended periods of time. Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs). Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company. We're proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at . Midland States Bank may use automated tools and artificial intelligence ("AI") to assist with recruiting, screening, and hiring decisions. In accordance with the Illinois Human Rights Act (effective January 1, 2026), these tools are designed and monitored to be neutral and job-related, and must not be used in a way that discriminates against applicants or employees based on any protected characteristic. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Compensation details: 17.5-22 Hourly Wage PI5e5b0fd8e32e-6478

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