Pizza Hut - Prairie Du Chien
Prairie Du Chien, Wisconsin
TITLE: Shift Manager (SM) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized a place for everything, and everything in its place - ii. Lineal Flow eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day . click apply for full job details
05/31/2026
Full time
TITLE: Shift Manager (SM) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized a place for everything, and everything in its place - ii. Lineal Flow eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day . click apply for full job details
About Us: Cavalier Distributing Florida is a premier beverage distributor specializing in beer, specialty imports, wine, spirits and a diverse range of non-alcoholic beverages. With a commitment to excellence and a passion for exceptional beverages, we pride ourselves on delivering outstanding service to our customers and fostering strong relationships within the industry. Job Description: We are currently seeking a motivated and enthusiastic individual to join our team as a Field Sales Support LEAD person for an assigned territory, reporting to the regional Field Sales Support Manager. This role offers an exciting opportunity to represent Cavalier Distributing Florida and our portfolio in the dynamic Florida market. The ideal candidate will possess a positive attitude, outgoing personality, professional demeanor, and a willingness to learn on the job. The Field Sales Support LEAD will be in-market daily assisting the Field Sales Support Team with daily customer visits, coaching sales and merchandising representatives, promoting company and supplier initiatives, overseeing daily route sales goals. Principle Responsibilities: Build and maintain positive relationships with retail partners serving as the connection point with the regional Field Sales Support Manager and Sales Leadership Team to ensure effective product placement, merchandising, reset completions, and promotion of our products. Maintain positive and consistent interaction with store-level and local chain leaders. Execute all sales priorities and initiatives for assigned territory, accomplishing timely and productive execution of weekly/monthly/quarterly sales plans and sales plan tracking. Ensure a culture of learning by coaching and developing team members including account managers, field sales support and merchandising team, as well as delivery team. Provide sales, merchandising, and product knowledge training to FSS Team staff to enhance their understanding and selling skills, as well as performing regular team sell activities and on-the-job coaching/training. Ensure proper retail pricing, signs, and merchandising strategies to optimize product visibility and drive sales in retail stores. Provide a feedback loop to the regional Field Sales Support Manager on market conditions including competition, channel plans, pricing, displays and account architecture, or other issues that impact the business. Utilize product promotional pricing to gain promotional retail and display opportunities in assigned territory. Responsible for appropriate placement and effective utilization of point-of-sale material. Sell and maintain incremental displays with proper pricing and merchandising, as needed. Assess product rotation on shelf and in back room to maximize product freshness and maintain compliance with Quality Control and product code date standards. Manage out-of-code or product breakage returns per company standards. Communicate daily/weekly/monthly account activities to appropriate parties through pre-plans and account/market recaps, as well as assisting FSS Team in executing pre-plans and account recaps. Build and maintain positive relationships with internal Cavalier teammates to ensure effective merchandising and delivery of our products. Conduct product tastings and demonstrations to educate retailers and consumers to promote brand awareness, and other projects or duties as assigned. Represent Cavalier Distributing Florida standards every day in market, at industry events and trade shows as required. Benefits: 401(k) 401(k) matching up to 6% Health, Dental & Vision Insurance Company funded Health Reimbursement Account Company match to Health Savings Account Voluntary Accident, Critical Illness, Life and Short-term Disability Company paid Long-Term Disability Insurance Employee Assistance Program Paid Time Off Reimbursement Program for Craft Beer Purchases Education Savings Plan (529 Plan) Type of person we are looking for: Candidate must be energetic, competitive, and passionate about a career in sales. Previous experience with outside field sales, preferably in the craft beer industry with a wholesaler or brewery supplier People who can work autonomously and be self-motivated. Required Skills and Experience: Bachelor's Degree or equivalent experience. 3+ years of experience in team management, account sales management, merchandising, retail sales, service industry or any other experience working with consumer-packaged goods. Positive attitude and outgoing personality. Detail oriented. Professional demeanor with excellent problem-solving, communication and interpersonal skills. Ability to work independently and as part of a team. Willingness to learn, take direction and adapt to new challenges in a fast-paced environment. Proficient in Microsoft Office or Google Suite with the ability to utilize company-issued technology. Must be able to lift products from 25 lbs. to 50 lbs. on a regular basis. Must be at least 21 years of age and must be able to pass a post-offer background check. Must have reliable automobile transportation, maintain an acceptable driving record and valid driver's license, and maintain auto insurance coverage at least to the minimum amount specified by the Company and state law. Compensation details: 22-22 Hourly Wage PIf06ae61db3d3-6764
05/31/2026
Full time
About Us: Cavalier Distributing Florida is a premier beverage distributor specializing in beer, specialty imports, wine, spirits and a diverse range of non-alcoholic beverages. With a commitment to excellence and a passion for exceptional beverages, we pride ourselves on delivering outstanding service to our customers and fostering strong relationships within the industry. Job Description: We are currently seeking a motivated and enthusiastic individual to join our team as a Field Sales Support LEAD person for an assigned territory, reporting to the regional Field Sales Support Manager. This role offers an exciting opportunity to represent Cavalier Distributing Florida and our portfolio in the dynamic Florida market. The ideal candidate will possess a positive attitude, outgoing personality, professional demeanor, and a willingness to learn on the job. The Field Sales Support LEAD will be in-market daily assisting the Field Sales Support Team with daily customer visits, coaching sales and merchandising representatives, promoting company and supplier initiatives, overseeing daily route sales goals. Principle Responsibilities: Build and maintain positive relationships with retail partners serving as the connection point with the regional Field Sales Support Manager and Sales Leadership Team to ensure effective product placement, merchandising, reset completions, and promotion of our products. Maintain positive and consistent interaction with store-level and local chain leaders. Execute all sales priorities and initiatives for assigned territory, accomplishing timely and productive execution of weekly/monthly/quarterly sales plans and sales plan tracking. Ensure a culture of learning by coaching and developing team members including account managers, field sales support and merchandising team, as well as delivery team. Provide sales, merchandising, and product knowledge training to FSS Team staff to enhance their understanding and selling skills, as well as performing regular team sell activities and on-the-job coaching/training. Ensure proper retail pricing, signs, and merchandising strategies to optimize product visibility and drive sales in retail stores. Provide a feedback loop to the regional Field Sales Support Manager on market conditions including competition, channel plans, pricing, displays and account architecture, or other issues that impact the business. Utilize product promotional pricing to gain promotional retail and display opportunities in assigned territory. Responsible for appropriate placement and effective utilization of point-of-sale material. Sell and maintain incremental displays with proper pricing and merchandising, as needed. Assess product rotation on shelf and in back room to maximize product freshness and maintain compliance with Quality Control and product code date standards. Manage out-of-code or product breakage returns per company standards. Communicate daily/weekly/monthly account activities to appropriate parties through pre-plans and account/market recaps, as well as assisting FSS Team in executing pre-plans and account recaps. Build and maintain positive relationships with internal Cavalier teammates to ensure effective merchandising and delivery of our products. Conduct product tastings and demonstrations to educate retailers and consumers to promote brand awareness, and other projects or duties as assigned. Represent Cavalier Distributing Florida standards every day in market, at industry events and trade shows as required. Benefits: 401(k) 401(k) matching up to 6% Health, Dental & Vision Insurance Company funded Health Reimbursement Account Company match to Health Savings Account Voluntary Accident, Critical Illness, Life and Short-term Disability Company paid Long-Term Disability Insurance Employee Assistance Program Paid Time Off Reimbursement Program for Craft Beer Purchases Education Savings Plan (529 Plan) Type of person we are looking for: Candidate must be energetic, competitive, and passionate about a career in sales. Previous experience with outside field sales, preferably in the craft beer industry with a wholesaler or brewery supplier People who can work autonomously and be self-motivated. Required Skills and Experience: Bachelor's Degree or equivalent experience. 3+ years of experience in team management, account sales management, merchandising, retail sales, service industry or any other experience working with consumer-packaged goods. Positive attitude and outgoing personality. Detail oriented. Professional demeanor with excellent problem-solving, communication and interpersonal skills. Ability to work independently and as part of a team. Willingness to learn, take direction and adapt to new challenges in a fast-paced environment. Proficient in Microsoft Office or Google Suite with the ability to utilize company-issued technology. Must be able to lift products from 25 lbs. to 50 lbs. on a regular basis. Must be at least 21 years of age and must be able to pass a post-offer background check. Must have reliable automobile transportation, maintain an acceptable driving record and valid driver's license, and maintain auto insurance coverage at least to the minimum amount specified by the Company and state law. Compensation details: 22-22 Hourly Wage PIf06ae61db3d3-6764
Panera Bread - Olathe South is looking for enthusiastic individuals to join our team in Olathe, KS as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Olathe South is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
05/31/2026
Full time
Panera Bread - Olathe South is looking for enthusiastic individuals to join our team in Olathe, KS as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Olathe South is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
Panera Bread - Olathe South is looking for enthusiastic individuals to join our team in Olathe, KS as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Olathe South is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
05/31/2026
Full time
Panera Bread - Olathe South is looking for enthusiastic individuals to join our team in Olathe, KS as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Olathe South is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
Panera Bread - Olathe South is looking for enthusiastic individuals to join our team in Olathe, KS as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Olathe South is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
05/31/2026
Full time
Panera Bread - Olathe South is looking for enthusiastic individuals to join our team in Olathe, KS as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Olathe South is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
Panera Bread - Olathe South is looking for enthusiastic individuals to join our team in Olathe, KS as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Olathe South is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
05/31/2026
Full time
Panera Bread - Olathe South is looking for enthusiastic individuals to join our team in Olathe, KS as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Olathe South is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
Panera Bread - Olathe South is looking for enthusiastic individuals to join our team in Olathe, KS as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Olathe South is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
05/31/2026
Full time
Panera Bread - Olathe South is looking for enthusiastic individuals to join our team in Olathe, KS as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Olathe South is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
Panera Bread - Olathe South
Shawnee Mission, Kansas
Panera Bread - Olathe South is looking for enthusiastic individuals to join our team in Olathe, KS as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Olathe South is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
05/31/2026
Full time
Panera Bread - Olathe South is looking for enthusiastic individuals to join our team in Olathe, KS as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Olathe South is the right place for you. Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly. -Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
TITLE: Shift Manager (SM) The following information aims to provide potential candidates with a better understanding of the requirements for this role. PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: . click apply for full job details
05/31/2026
Full time
TITLE: Shift Manager (SM) The following information aims to provide potential candidates with a better understanding of the requirements for this role. PURPOSE OF THE POSITION: The person holding this supervisory position is considered a full time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: . click apply for full job details
Summary We are seeking an ambitious Sales Representative responsible for securing an assigned amount of profitable business for the Company through proper planning, adequate territorial coverage, effective sales presentations, and through administration and other required duties as specified by the Branch Vice President and/or Equipment Sales Manager. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities Secures orders, conducts surveys of assigned territory, studies product population, locates new prospects, and determines needs. Plans sales calls and conducts presentations. Reviews equipment features and benefits of conducting business with the Company. Assists customers with problems and issues which includes technical assistance, job estimates, and new developments. Maintains customer relationships, new contracts, new product development, equipment literature and brochures, price sheets, etc. Maintains sales calls, various reports, M3 Sales Automation. Follows up on all leads, contract lettings, and inquiries. Proficient in Cost/Production software. Articulates and is educated in mining applications and able to provide valuable advice and recommendations to customers. Expert on features of the full line of equipment of Rudd Equipment's offering. Manages and controls travel, telephone usage, and entertainment expenses. Informs manager of changes in territory which can affect Company's success. Maintains a high degree of sales professionalism through study, product knowledge, and attending meetings and association activities. Ensures equipment is delivered on a timely manner and all conditions in contract were met. Works closely with Credit Manager and other personnel relating to condition of accounts. Travels across territory to various training and meetings. Completes Manufacturers required sales training courses. Works in partnership with Rudd Product Support Representatives. Performs all other duties as assigned. Education and/or Experience College degree and/or a combination of education and equivalent experience Minimum of (5) years of verifiable success in equipment sales Knowledge of basic arithmetic Must have the ability to accurately compare and transcribe figures Knowledge and experience in sales, marketing, and/or business is essential Must be able to prioritize work week and work independently Must be very flexible and willing to travel Individual must possess excellent customer service skills Communication Skills The ability to communicate effectively and to speak in front of large and small business groups Must be proficient in English Excellent written and oral communication skills Computer Skills Basic Computer skills to include MS Office Operating Systems, Expert level aptitude on M3 Sales Automation Physical Demands While performing the duties of this position the employee will be required to drive for extended periods of time to cover sales territory, utilize the computer screen and keyboard, telephone, and will need to bend and reach to file. Work Environment Sales field environment. Position Type and Expected Hours of Work This is position is classified as full-time, exempt. Normal Days of work are Monday through Friday. Travel throughout the assigned territory is required. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the personnel for this job. Duties, responsibilities, and activities may change at any time. EEO/AAP Statement Rudd Equipment Company, Inc. is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Incumbent or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal of equal opportunity, we maintain an Affirmative Action Program through which we take good faith efforts to recruit, hire, and advance in the employment of qualified minorities, women, persons with disabilities, Vietnam-era veterans, and other protected veterans. PI29ba15dbf2fa-2127
05/31/2026
Full time
Summary We are seeking an ambitious Sales Representative responsible for securing an assigned amount of profitable business for the Company through proper planning, adequate territorial coverage, effective sales presentations, and through administration and other required duties as specified by the Branch Vice President and/or Equipment Sales Manager. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities Secures orders, conducts surveys of assigned territory, studies product population, locates new prospects, and determines needs. Plans sales calls and conducts presentations. Reviews equipment features and benefits of conducting business with the Company. Assists customers with problems and issues which includes technical assistance, job estimates, and new developments. Maintains customer relationships, new contracts, new product development, equipment literature and brochures, price sheets, etc. Maintains sales calls, various reports, M3 Sales Automation. Follows up on all leads, contract lettings, and inquiries. Proficient in Cost/Production software. Articulates and is educated in mining applications and able to provide valuable advice and recommendations to customers. Expert on features of the full line of equipment of Rudd Equipment's offering. Manages and controls travel, telephone usage, and entertainment expenses. Informs manager of changes in territory which can affect Company's success. Maintains a high degree of sales professionalism through study, product knowledge, and attending meetings and association activities. Ensures equipment is delivered on a timely manner and all conditions in contract were met. Works closely with Credit Manager and other personnel relating to condition of accounts. Travels across territory to various training and meetings. Completes Manufacturers required sales training courses. Works in partnership with Rudd Product Support Representatives. Performs all other duties as assigned. Education and/or Experience College degree and/or a combination of education and equivalent experience Minimum of (5) years of verifiable success in equipment sales Knowledge of basic arithmetic Must have the ability to accurately compare and transcribe figures Knowledge and experience in sales, marketing, and/or business is essential Must be able to prioritize work week and work independently Must be very flexible and willing to travel Individual must possess excellent customer service skills Communication Skills The ability to communicate effectively and to speak in front of large and small business groups Must be proficient in English Excellent written and oral communication skills Computer Skills Basic Computer skills to include MS Office Operating Systems, Expert level aptitude on M3 Sales Automation Physical Demands While performing the duties of this position the employee will be required to drive for extended periods of time to cover sales territory, utilize the computer screen and keyboard, telephone, and will need to bend and reach to file. Work Environment Sales field environment. Position Type and Expected Hours of Work This is position is classified as full-time, exempt. Normal Days of work are Monday through Friday. Travel throughout the assigned territory is required. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the personnel for this job. Duties, responsibilities, and activities may change at any time. EEO/AAP Statement Rudd Equipment Company, Inc. is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Incumbent or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran. To achieve our goal of equal opportunity, we maintain an Affirmative Action Program through which we take good faith efforts to recruit, hire, and advance in the employment of qualified minorities, women, persons with disabilities, Vietnam-era veterans, and other protected veterans. PI29ba15dbf2fa-2127
️Join our team as an Operations Manager and enjoy a comprehensive benefits package, including medical, dental, and vision coverage, generous PTO, paid sick leave, a day off for your birthday, paid volunteer time and more! ️ The Operations Manager is a dynamic position that oversees activities at the front office, housekeeping, quality assurance and maintenance coordination in terms of guest and owner needs while in-house. This position requires knowledge of our properties, procedures, the local area, general office operations and excellent communication skills and flexibility to do multiple tasks daily. This position is a customer service and logistics role and requires strong computer skills, interpersonal communication skills (both written and verbal) in interacting with guests, senior-management and all Moving Mountains employees and contractors. DUTIES AND RESPONSIBILITIES: • Oversee daily front desk operations to ensure a high level of guest service and responsiveness • Ensure timely and professional communication with guests and homeowners. • Sends feedback to homeowners to align with Moving Mountain's standards/ guest reviews and guest comment forms. • Partner with reservations and maintenance teams to ensure seamless guest experiences. • Ensure accurate package handling and distribution (USPS, UPS, FedEx). • Report and inspect all guest damages, complete damage report, coordinate repairs, handle pricing of damages. • Communicate with homeowners on items needed and new homeowner for new home setup. • Purchases home items as needed and communicates with homeowners. • Schedule annual inventories for homes. • Coordinate spring and fall deep cleans, window cleans, and carpet cleans with contractors. • Work closely with Luxury Retreats(LR) regarding LR walkthroughs, and their onboarding procedures. • Engages in staging homes for photoshoots and coordinates with the company and MM staff. • Order supplies, and amenities for QA, front desk, and outside housekeeping teams. • Create monthly work schedule for Front Desk. • Always ensure coverage of front desk specialists when needed. • Billing and invoicing for housekeeping and laundry providers. • Analyze costs for cleaning, trash & laundry. • Work with housekeeping and laundry contractors on their contracts and any amendments. • This position relies on strong computer skills and willingness to become proficient with Track, Salesforce, Microsoft Word, Excel, Outlook, Hostfully Property Guides & Breezeway scheduling software, Zingle Guest Text app and Kaba Remote Lock software. • Effectively manage time to meet deadlines while being faced with frequent distractions and interruptions. • Must be able to handle a high-pressure work environment and have ability to multitask, while maintaining a high standard of service. • Will monitor guest feedback to find solutions within the team to solve challenges. • Will respond timely to questions in a proper and professional manner. • Regularly strives to exceed guest and team members' expectations of his/her abilities. • Creates work order tasks in Breezeway in response to guest issues in the homes. • Completion of any additional reasonable tasks as requested by management. • Become familiar with the inventory of all homes, components, and amenities • Knowledge and ability to communicate Steamboat activities, and MM services such as shuttle, grocery delivery, etc. • Understanding and commitment to the goals of Moving Mountains to provide the very best vacation experiences possible to our guests • Participate in Manager-on-Duty (MOD) on-call rotation as required. • Support onboarding and setup of new homes from an operational readiness perspective. Quality Assurance & Property Standards • Oversee QA inspection processes to ensure homes meet Moving Mountains standards. • Work closely with the Housekeeping/QA Supervisor on QA inspections to ensure consistency, quality control, and adherence to company standards. • Review guest feedback, inspection reports, and damage reports to identify trends and implement improvements. • Ensure all guest damages are documented, reported, and coordinated for repair. • Coordinate property readiness for arrivals, owner stays, and special requests. SUPERVISORY RESPONSIBILITIES: • Manages the team of Front Desk Specialists, and is responsible for hiring, scheduling, payroll approvals, training, annual reviews and orientation of the team. Also manages the Housekeeping/QA Supervisor. • Oversee the general needs of the SBT office in terms of office supplies, guest amenities, office snacks and coordinates all efforts with the Assistant General Manager. • Member of the MM SBT Leadership team and attends and participates in the weekly operations meetings. Housekeeping Oversight (Indirect) • Provide leadership and direction to the Housekeeping Supervisor. • Ensure alignment between housekeeping operations and company quality standards. • Collaborate with the Housekeeping Supervisor on performance, service levels, and operational needs. • Review high-level housekeeping metrics (quality scores, guest feedback, efficiency). • Support vendor contract alignment and cost oversight at a strategic level (not daily execution). DESIRED SKILLS AND EXPERIENCES: • Qualifications: High school diploma or general education degree (GED). • Work Experience: 2 years or more property management related experience and/or training, or equivalent combination of education and experience. Supervisory experience would be a plus. • Flexibility: Demonstrates a willingness to assist in any role within the organization in times of need. • Adaptability: Demonstrates a willingness and ability to change as new systems are implemented. • Attitude: Highly responsible, reliable, and collaborative. • Problem Solving: A proactive approach to problem-solving with strong decision-making skills. Highly responsive, action and solution oriented. Listens to team needs and provides personalized assistance to meet those needs. • Industry Knowledge: Demonstrates a high-level understanding of all types of information systems pertaining to the company. • Computer skills required: Microsoft Outlook, Teams, Word, and Excel. Training provided on MM software programs: Breezeway, Humanity and Divvy. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • May be required to stand and walk, talk, and hear; climb, balance, bend, stoop, kneel or crawl; Continually required to utilize hand and finger dexterity. • The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. - Specific vision abilities required by this job include Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus. • Additional remarks regarding work environment: Able to get in and out of a vehicle, must be able to walk on icy & slippery surfaces, May be required to drive. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation details: 0 Yearly Salary PIbb715ce1-
05/31/2026
Full time
️Join our team as an Operations Manager and enjoy a comprehensive benefits package, including medical, dental, and vision coverage, generous PTO, paid sick leave, a day off for your birthday, paid volunteer time and more! ️ The Operations Manager is a dynamic position that oversees activities at the front office, housekeeping, quality assurance and maintenance coordination in terms of guest and owner needs while in-house. This position requires knowledge of our properties, procedures, the local area, general office operations and excellent communication skills and flexibility to do multiple tasks daily. This position is a customer service and logistics role and requires strong computer skills, interpersonal communication skills (both written and verbal) in interacting with guests, senior-management and all Moving Mountains employees and contractors. DUTIES AND RESPONSIBILITIES: • Oversee daily front desk operations to ensure a high level of guest service and responsiveness • Ensure timely and professional communication with guests and homeowners. • Sends feedback to homeowners to align with Moving Mountain's standards/ guest reviews and guest comment forms. • Partner with reservations and maintenance teams to ensure seamless guest experiences. • Ensure accurate package handling and distribution (USPS, UPS, FedEx). • Report and inspect all guest damages, complete damage report, coordinate repairs, handle pricing of damages. • Communicate with homeowners on items needed and new homeowner for new home setup. • Purchases home items as needed and communicates with homeowners. • Schedule annual inventories for homes. • Coordinate spring and fall deep cleans, window cleans, and carpet cleans with contractors. • Work closely with Luxury Retreats(LR) regarding LR walkthroughs, and their onboarding procedures. • Engages in staging homes for photoshoots and coordinates with the company and MM staff. • Order supplies, and amenities for QA, front desk, and outside housekeeping teams. • Create monthly work schedule for Front Desk. • Always ensure coverage of front desk specialists when needed. • Billing and invoicing for housekeeping and laundry providers. • Analyze costs for cleaning, trash & laundry. • Work with housekeeping and laundry contractors on their contracts and any amendments. • This position relies on strong computer skills and willingness to become proficient with Track, Salesforce, Microsoft Word, Excel, Outlook, Hostfully Property Guides & Breezeway scheduling software, Zingle Guest Text app and Kaba Remote Lock software. • Effectively manage time to meet deadlines while being faced with frequent distractions and interruptions. • Must be able to handle a high-pressure work environment and have ability to multitask, while maintaining a high standard of service. • Will monitor guest feedback to find solutions within the team to solve challenges. • Will respond timely to questions in a proper and professional manner. • Regularly strives to exceed guest and team members' expectations of his/her abilities. • Creates work order tasks in Breezeway in response to guest issues in the homes. • Completion of any additional reasonable tasks as requested by management. • Become familiar with the inventory of all homes, components, and amenities • Knowledge and ability to communicate Steamboat activities, and MM services such as shuttle, grocery delivery, etc. • Understanding and commitment to the goals of Moving Mountains to provide the very best vacation experiences possible to our guests • Participate in Manager-on-Duty (MOD) on-call rotation as required. • Support onboarding and setup of new homes from an operational readiness perspective. Quality Assurance & Property Standards • Oversee QA inspection processes to ensure homes meet Moving Mountains standards. • Work closely with the Housekeeping/QA Supervisor on QA inspections to ensure consistency, quality control, and adherence to company standards. • Review guest feedback, inspection reports, and damage reports to identify trends and implement improvements. • Ensure all guest damages are documented, reported, and coordinated for repair. • Coordinate property readiness for arrivals, owner stays, and special requests. SUPERVISORY RESPONSIBILITIES: • Manages the team of Front Desk Specialists, and is responsible for hiring, scheduling, payroll approvals, training, annual reviews and orientation of the team. Also manages the Housekeeping/QA Supervisor. • Oversee the general needs of the SBT office in terms of office supplies, guest amenities, office snacks and coordinates all efforts with the Assistant General Manager. • Member of the MM SBT Leadership team and attends and participates in the weekly operations meetings. Housekeeping Oversight (Indirect) • Provide leadership and direction to the Housekeeping Supervisor. • Ensure alignment between housekeeping operations and company quality standards. • Collaborate with the Housekeeping Supervisor on performance, service levels, and operational needs. • Review high-level housekeeping metrics (quality scores, guest feedback, efficiency). • Support vendor contract alignment and cost oversight at a strategic level (not daily execution). DESIRED SKILLS AND EXPERIENCES: • Qualifications: High school diploma or general education degree (GED). • Work Experience: 2 years or more property management related experience and/or training, or equivalent combination of education and experience. Supervisory experience would be a plus. • Flexibility: Demonstrates a willingness to assist in any role within the organization in times of need. • Adaptability: Demonstrates a willingness and ability to change as new systems are implemented. • Attitude: Highly responsible, reliable, and collaborative. • Problem Solving: A proactive approach to problem-solving with strong decision-making skills. Highly responsive, action and solution oriented. Listens to team needs and provides personalized assistance to meet those needs. • Industry Knowledge: Demonstrates a high-level understanding of all types of information systems pertaining to the company. • Computer skills required: Microsoft Outlook, Teams, Word, and Excel. Training provided on MM software programs: Breezeway, Humanity and Divvy. PHYSICAL DEMANDS AND WORK ENVIRONMENT: • May be required to stand and walk, talk, and hear; climb, balance, bend, stoop, kneel or crawl; Continually required to utilize hand and finger dexterity. • The employee must regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. - Specific vision abilities required by this job include Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus. • Additional remarks regarding work environment: Able to get in and out of a vehicle, must be able to walk on icy & slippery surfaces, May be required to drive. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Compensation details: 0 Yearly Salary PIbb715ce1-
TITLE: Shift Leader (SL) Are you the right candidate for this opportunity Make sure to read the full description below. PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": . click apply for full job details
05/31/2026
Full time
TITLE: Shift Leader (SL) Are you the right candidate for this opportunity Make sure to read the full description below. PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": . click apply for full job details
Assistant Manager Live MAS! Grow your Career at TACO BELL! -TOP FRANCHISE- 3 Years Running - Entrepreneur -100 Most Influential Companies Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction - internal career growth that lets your talents shine! - One of the largest US Taco Bell Restaurants - Growing Annually Our Leaders teach - inspire their teams to deliver our flavorful products with fast - friendly service while guiding each associate on their Career Path. We do this by executing daily on detail - delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers, and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring, and developing great Team Members and Shift Leads, and making sure health and safety standards are met. Assistant Manager behaviors include: - Solving customer complaints quickly and with a smile. - Providing feedback to restaurant team members in a positive manner. - Following cash, security, inventory, and labor policies and procedures. - Reading and understanding reports and responding appropriately to solve problems. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Assistant Manager Overview: As a Restaurant Assistant Manager, you will play a key role in supporting the overall management and operations of the restaurant. Working closely with the restaurant general manager, you will help ensure the restaurant operates efficiently, maintains high standards of food quality and customer service, and meets financial goals. Key Responsibilities: 1. Operational Leadership: 2. - Assist the restaurant general manager in overseeing daily operations, including opening and closing procedures, cash handling, and managing shifts. 3. - Monitor and maintain restaurant cleanliness, sanitation standards, and adherence to food safety regulations. 4. - Ensure efficient use of resources and equipment to maximize profitability and minimize waste. 5. Team Management and Development: 6. - Supervise and train restaurant crew members and shift managers, providing guidance, feedback, and coaching to enhance performance and foster a positive work environment. 7. - Assist in scheduling shifts and managing staffing levels to meet customer service and operational needs. 8. - Conduct performance evaluations and recommend disciplinary actions as needed in collaboration with the restaurant manager. 9. Customer Satisfaction: 10. - Ensure exceptional customer service by addressing customer inquiries, resolving complaints, and maintaining high standards of hospitality. 11. - Monitor service quality and ensure all team members uphold customer service standards and brand expectations. 12. Financial Management: 13. - Assist in managing restaurant finances, including monitoring sales and expenses, controlling costs, and achieving financial targets. 14. - Prepare and analyze financial reports, such as sales reports, inventory, and labor costs, to identify opportunities for improvement. 15. Inventory and Supply Chain Management: 16. - Manage inventory levels and order supplies to meet operational needs and minimize shortages. 17. - Ensure proper storage, rotation, and usage of food and beverage products to maintain quality and freshness. 18. Compliance and Safety: 19. - Ensure compliance with health, safety, and sanitation regulations, as well as company policies and procedures. 20. - Conduct regular inspections and audits to maintain restaurant cleanliness, safety, and operational standards. 21. Communication and Collaboration: 22. - Communicate effectively with the restaurant manager, staff members, and corporate headquarters to convey operational updates, performance metrics, and challenges. 23. - Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: - Proven experience in a supervisory or assistant management role within the restaurant industry, with a strong understanding of restaurant operations. - Leadership and interpersonal skills, with the ability to motivate and inspire team members. - Knowledge of food safety regulations and best practices in food handling. - Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. - Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: - High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). - Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: - Ability to stand, walk, and move around the restaurant environment for extended periods. - Lift and carry objects weighing up to 25 pounds. - Work in a fast-paced and sometimes stressful environment. Benefits: - Medical, Dental, Vision Health Plan options - 401(k) Retirement Plan - STD, LTD, and Life Insurance options - Opportunities for career advancement within the restaurant management team. - Employee discounts on meals and beverages. - Training and development programs to enhance leadership and management skills. - Paid Time Off in the First Year - Monthly Performance Bonus - Annual Awards for Top Performers Conclusion: As a Restaurant Assistant Manager, you play a crucial role in supporting the restaurant general manager in achieving operational excellence, maintaining high standards of customer service, and driving profitability. Your leadership, organizational skills, and commitment to excellence contribute to the overall success and growth of the restaurant. Location: 129 Hale Drive-Endcap w-DT, Holmen, Wisconsin 54636 IF Applicable Pay Transparency Range: $18.50 - $22.00
05/31/2026
Full time
Assistant Manager Live MAS! Grow your Career at TACO BELL! -TOP FRANCHISE- 3 Years Running - Entrepreneur -100 Most Influential Companies Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction - internal career growth that lets your talents shine! - One of the largest US Taco Bell Restaurants - Growing Annually Our Leaders teach - inspire their teams to deliver our flavorful products with fast - friendly service while guiding each associate on their Career Path. We do this by executing daily on detail - delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership necessary to make sure the restaurant consistently operates to Taco Bell standards. Key responsibilities include seeing that Team Members, Team Member Trainers, and Shift Leads complete all assigned duties and serve safe, quality food in a friendly manner. You also assist the RGM with facility maintenance, finding, hiring, and developing great Team Members and Shift Leads, and making sure health and safety standards are met. Assistant Manager behaviors include: - Solving customer complaints quickly and with a smile. - Providing feedback to restaurant team members in a positive manner. - Following cash, security, inventory, and labor policies and procedures. - Reading and understanding reports and responding appropriately to solve problems. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Assistant Manager Overview: As a Restaurant Assistant Manager, you will play a key role in supporting the overall management and operations of the restaurant. Working closely with the restaurant general manager, you will help ensure the restaurant operates efficiently, maintains high standards of food quality and customer service, and meets financial goals. Key Responsibilities: 1. Operational Leadership: 2. - Assist the restaurant general manager in overseeing daily operations, including opening and closing procedures, cash handling, and managing shifts. 3. - Monitor and maintain restaurant cleanliness, sanitation standards, and adherence to food safety regulations. 4. - Ensure efficient use of resources and equipment to maximize profitability and minimize waste. 5. Team Management and Development: 6. - Supervise and train restaurant crew members and shift managers, providing guidance, feedback, and coaching to enhance performance and foster a positive work environment. 7. - Assist in scheduling shifts and managing staffing levels to meet customer service and operational needs. 8. - Conduct performance evaluations and recommend disciplinary actions as needed in collaboration with the restaurant manager. 9. Customer Satisfaction: 10. - Ensure exceptional customer service by addressing customer inquiries, resolving complaints, and maintaining high standards of hospitality. 11. - Monitor service quality and ensure all team members uphold customer service standards and brand expectations. 12. Financial Management: 13. - Assist in managing restaurant finances, including monitoring sales and expenses, controlling costs, and achieving financial targets. 14. - Prepare and analyze financial reports, such as sales reports, inventory, and labor costs, to identify opportunities for improvement. 15. Inventory and Supply Chain Management: 16. - Manage inventory levels and order supplies to meet operational needs and minimize shortages. 17. - Ensure proper storage, rotation, and usage of food and beverage products to maintain quality and freshness. 18. Compliance and Safety: 19. - Ensure compliance with health, safety, and sanitation regulations, as well as company policies and procedures. 20. - Conduct regular inspections and audits to maintain restaurant cleanliness, safety, and operational standards. 21. Communication and Collaboration: 22. - Communicate effectively with the restaurant manager, staff members, and corporate headquarters to convey operational updates, performance metrics, and challenges. 23. - Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: - Proven experience in a supervisory or assistant management role within the restaurant industry, with a strong understanding of restaurant operations. - Leadership and interpersonal skills, with the ability to motivate and inspire team members. - Knowledge of food safety regulations and best practices in food handling. - Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. - Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: - High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). - Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: - Ability to stand, walk, and move around the restaurant environment for extended periods. - Lift and carry objects weighing up to 25 pounds. - Work in a fast-paced and sometimes stressful environment. Benefits: - Medical, Dental, Vision Health Plan options - 401(k) Retirement Plan - STD, LTD, and Life Insurance options - Opportunities for career advancement within the restaurant management team. - Employee discounts on meals and beverages. - Training and development programs to enhance leadership and management skills. - Paid Time Off in the First Year - Monthly Performance Bonus - Annual Awards for Top Performers Conclusion: As a Restaurant Assistant Manager, you play a crucial role in supporting the restaurant general manager in achieving operational excellence, maintaining high standards of customer service, and driving profitability. Your leadership, organizational skills, and commitment to excellence contribute to the overall success and growth of the restaurant. Location: 129 Hale Drive-Endcap w-DT, Holmen, Wisconsin 54636 IF Applicable Pay Transparency Range: $18.50 - $22.00
Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. At Flynn Arby's, we are seeking an Assistant Manager to join our exceptional team. This is a unique opportunity to be part of a world-class food/hospitality company and contribute to our continued success. If you are ambitious, proven, and have a passion for delivering flawless customer service, we want to hear from you! Responsibilities: - Work closely with the General Manager to ensure the smooth operation of the restaurant - Train and mentor team members to ensure they deliver exceptional service to our guests - Manage inventory and ensure strict adherence to food safety and quality standards - Assist in scheduling and maintaining labor cost controls - Provide leadership and direction to the team to achieve sales targets - Handle customer inquiries and resolve any issues promptly and professionally - Maintain a clean and organized restaurant environment - Collaborate with the management team to determine and successfully implement operational improvements Requirements: - At least 2 years of experience in a similar Food/Hospitality role - Proven ability to lead and motivate a team - Strong communication and interpersonal skills - Exceptional problem-solving abilities - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Understanding of food safety regulations and proven methods - Flexibility to work evenings, weekends, and holidays as required This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week) Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
05/31/2026
Full time
Flynn Arby's joined Flynn Group in 2018 with the acquisition of 300+ restaurants. Today we are the largest Arby's franchisee in the world and continue grow by building new stores and acquiring other franchise operators. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world. Flynn owns and operates a diversified portfolio of restaurants in iconic, world class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values; Care Genuinely for People, Play like a Champion, and Win as One. At Flynn Arby's, we are seeking an Assistant Manager to join our exceptional team. This is a unique opportunity to be part of a world-class food/hospitality company and contribute to our continued success. If you are ambitious, proven, and have a passion for delivering flawless customer service, we want to hear from you! Responsibilities: - Work closely with the General Manager to ensure the smooth operation of the restaurant - Train and mentor team members to ensure they deliver exceptional service to our guests - Manage inventory and ensure strict adherence to food safety and quality standards - Assist in scheduling and maintaining labor cost controls - Provide leadership and direction to the team to achieve sales targets - Handle customer inquiries and resolve any issues promptly and professionally - Maintain a clean and organized restaurant environment - Collaborate with the management team to determine and successfully implement operational improvements Requirements: - At least 2 years of experience in a similar Food/Hospitality role - Proven ability to lead and motivate a team - Strong communication and interpersonal skills - Exceptional problem-solving abilities - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Understanding of food safety regulations and proven methods - Flexibility to work evenings, weekends, and holidays as required This position offers a robust benefits package, Health Savings Account (HSA), Short & Long Term Disability, Life Insurance, Legal Plan, Pet Insurance, Employee Assistance Program (EAP), 401(K) Plan + Company Match, Paid Time Off, Employee Resource Group(s), Tuition Reimbursement program through Colorado Technical University, and much, much more! (Full Time / Part-Time must work at least 30 hours a week) Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require any accommodation or adjustments throughout the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team!
TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized a place for everything, and everything in its place - ii. Lineal Flow eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day . click apply for full job details
05/31/2026
Full time
TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized a place for everything, and everything in its place - ii. Lineal Flow eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day . click apply for full job details
TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized a place for everything, and everything in its place - ii. Lineal Flow eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day . click apply for full job details
05/31/2026
Full time
TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized a place for everything, and everything in its place - ii. Lineal Flow eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day . click apply for full job details
Who We AreGilchrist & Soames, a division of Guest Worldwide, is a global personal care manufacturer that combines its industry leading hotel amenity manufacturing capabilities with a passion for pure and innovative bath products. We have an unwavering commitment to excellence, environmental stewardship and clean, skin-friendly formulations. For more information, visit Guest WorldwideGuest Worldwide, a Sysco company, is a leading global manufacturer and distributor to the Travel and Leisure industry, providing hospitality products for more than 40 years to over 25,000 well-known hotel chains and independent properties in over 100 countries. Recently achieving 1 billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Manufacturing, distribution, and purchasing resources are strategically located in the United States, Canada, Europe, Asia, and the Middle East, ensuring superior product selection and availability, as well as quick and efficient response to meet virtually every need.Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 50-billion-dollar industry leading global food and beverage distribution company, employing hundreds of thousands of employees worldwide and home to the 13th largest sales organization in the world.POSITION PURPOSE:This position is primarily focused on generating revenue from the acquisition of new accounts within existing or new market segments Additional responsibility for retaining or expanding business within existing end user customers. Sales targets and strategic target market segments are determined by a set of criteria established and assigned by sales management. Key learning from this position will drive future strategy, product mix and growth plans for new verticals. The utilization of strategic and diligent prospecting along with disciplined planning, excellent relationship building and closing skills is essential to consistently developa successful pipeline of new accounts This work location is flexible as the work to drive new sales and manage large new market accounts can be office based or remote reporting into Gilchrist & Soames and will include travel within the US to key customer meetings and trade shows. PRIMARY RESPONSIBILITIESIn order of importance (most to least), briefly describe 4-6 primary responsibilities of the position, and approximate the percentage of time spent on each. Primary ResponsibilityProvide technical, customer relations, and personnel management for major programs and projects.New business acquisition Identify and target new business opportunities to meet or exceed sales goals. Develop and implement a strategic plan to successfully grow sales of personal care amenities within existing and new market segments Work collaboratively with Product Development and Marketing to develop new brands and innovations to meet the needs of target customers. Clearly communicate needs to include amenity brands recommended, delivery format, product design and aesthetics and customer timelines. Prepare and present product presentations and demonstrations as needed. Present product features and benefits, new product innovations and other relevant product information that meets the customer's requirements and expectations. Negotiate/quote pricing and terms in collaboration with internal partners within the organization and manage the onboarding of new customers to effectively transition from lead generation to long term customer. With support from sales leadership is consistently manage more complex selling situations, including determining the relevant stakeholders within a customer and customizing messaging /solutions for successful account acquisition.Utilize a creative mindset to aid in the development of more complex product solutions, including new product development, new retail partnerships or the creation of G&S house brands. Support manufactured (and strategically sourced) product sales growth Work collaboratively with distribution partners to target new business with parent brands, Group Purchasing Organizations (GPOs).Identify distribution gaps to service new customers/market segments. Communicate the need to sales leadership for consideration.Participate in corporate account meetings as the manufacturer sales rep supporting teams selling to new markets. Coordinate and participate as needed at Trade Shows as the manufacturer sales rep. Uses a CRM system to promptly and accurately document sales activities, keep track of plans, pipeline development, and progress of prospective opportunities. Participates on project teams, communicates cross-functionally with internal departments, and performs other duties as assigned.QUALIFICATIONSList the minimum required levels of Education, Experience, and Special Skills needed to perform the responsibilities of the position.Minimum Required: Bachelor's Degree or equivalent experience. Business, Sales, Marketing.Minimum Required: Minimum of five+ years of sales experience with a focus on New Business Development/New Account Acquisition including inside and outside sales Minimum Required: Professional, polished telephone presence and face-to-face demeanor. Exceptional verbal and written communication, negotiation and active listening skills. Ability to ask meaningful questions to help identify and solve customer needs. Professionally persistent with great follow up. Ability to understand and retain information on a large portfolio of products and brands Significant internal relationship management skills to partner on the development of new products, and negotiation of costs/pricing and contract terms as applicable. Strong proficiency with basic computer hardware and software (Microsoft Office: Word, Excel, PowerPoint and Salesforce CRM).
05/31/2026
Who We AreGilchrist & Soames, a division of Guest Worldwide, is a global personal care manufacturer that combines its industry leading hotel amenity manufacturing capabilities with a passion for pure and innovative bath products. We have an unwavering commitment to excellence, environmental stewardship and clean, skin-friendly formulations. For more information, visit Guest WorldwideGuest Worldwide, a Sysco company, is a leading global manufacturer and distributor to the Travel and Leisure industry, providing hospitality products for more than 40 years to over 25,000 well-known hotel chains and independent properties in over 100 countries. Recently achieving 1 billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Manufacturing, distribution, and purchasing resources are strategically located in the United States, Canada, Europe, Asia, and the Middle East, ensuring superior product selection and availability, as well as quick and efficient response to meet virtually every need.Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 50-billion-dollar industry leading global food and beverage distribution company, employing hundreds of thousands of employees worldwide and home to the 13th largest sales organization in the world.POSITION PURPOSE:This position is primarily focused on generating revenue from the acquisition of new accounts within existing or new market segments Additional responsibility for retaining or expanding business within existing end user customers. Sales targets and strategic target market segments are determined by a set of criteria established and assigned by sales management. Key learning from this position will drive future strategy, product mix and growth plans for new verticals. The utilization of strategic and diligent prospecting along with disciplined planning, excellent relationship building and closing skills is essential to consistently developa successful pipeline of new accounts This work location is flexible as the work to drive new sales and manage large new market accounts can be office based or remote reporting into Gilchrist & Soames and will include travel within the US to key customer meetings and trade shows. PRIMARY RESPONSIBILITIESIn order of importance (most to least), briefly describe 4-6 primary responsibilities of the position, and approximate the percentage of time spent on each. Primary ResponsibilityProvide technical, customer relations, and personnel management for major programs and projects.New business acquisition Identify and target new business opportunities to meet or exceed sales goals. Develop and implement a strategic plan to successfully grow sales of personal care amenities within existing and new market segments Work collaboratively with Product Development and Marketing to develop new brands and innovations to meet the needs of target customers. Clearly communicate needs to include amenity brands recommended, delivery format, product design and aesthetics and customer timelines. Prepare and present product presentations and demonstrations as needed. Present product features and benefits, new product innovations and other relevant product information that meets the customer's requirements and expectations. Negotiate/quote pricing and terms in collaboration with internal partners within the organization and manage the onboarding of new customers to effectively transition from lead generation to long term customer. With support from sales leadership is consistently manage more complex selling situations, including determining the relevant stakeholders within a customer and customizing messaging /solutions for successful account acquisition.Utilize a creative mindset to aid in the development of more complex product solutions, including new product development, new retail partnerships or the creation of G&S house brands. Support manufactured (and strategically sourced) product sales growth Work collaboratively with distribution partners to target new business with parent brands, Group Purchasing Organizations (GPOs).Identify distribution gaps to service new customers/market segments. Communicate the need to sales leadership for consideration.Participate in corporate account meetings as the manufacturer sales rep supporting teams selling to new markets. Coordinate and participate as needed at Trade Shows as the manufacturer sales rep. Uses a CRM system to promptly and accurately document sales activities, keep track of plans, pipeline development, and progress of prospective opportunities. Participates on project teams, communicates cross-functionally with internal departments, and performs other duties as assigned.QUALIFICATIONSList the minimum required levels of Education, Experience, and Special Skills needed to perform the responsibilities of the position.Minimum Required: Bachelor's Degree or equivalent experience. Business, Sales, Marketing.Minimum Required: Minimum of five+ years of sales experience with a focus on New Business Development/New Account Acquisition including inside and outside sales Minimum Required: Professional, polished telephone presence and face-to-face demeanor. Exceptional verbal and written communication, negotiation and active listening skills. Ability to ask meaningful questions to help identify and solve customer needs. Professionally persistent with great follow up. Ability to understand and retain information on a large portfolio of products and brands Significant internal relationship management skills to partner on the development of new products, and negotiation of costs/pricing and contract terms as applicable. Strong proficiency with basic computer hardware and software (Microsoft Office: Word, Excel, PowerPoint and Salesforce CRM).
This positon reports to Vice President Market Manager Basic Function Serves as a proactive member of the Community Banking team by being the initial sales and service contact for new and existing clients. Provides friendly, professional services to Bank clients by conducting appropriate transactions and relevant trouble shooting. Effectively manages existing client books of business to support the retention and growth of profitable client relationships. Develop new and existing client relationships by educating prospects and clients about the features and benefits of the Bank's consumer and business products; understand the respective needs of clients and prospects. Essential Duties 1. Client Development Proactively deepens customer relationships by meeting their needs through additional products and services. Actively refers clients to other areas for additional needs as well as successfully identifying and developing prospects into new relationships Successfully onboard all new clients by cross selling an entire suite of products such as Online and Mobile Banking, etc. On a regular basis, follow up with clients and seek out new opportunities based on clients' needs including recommending product solutions (including cross sales) Partners with other bank employees developing, communicating and implementing the sales strategy to meet/exceed business objectives and exchanges leads/referrals. Conducts joint outside sales calls with employees at prospects or clients' places of business 2. Client Service and Maintenance Open new personal and business accounts Perform maintenance on accounts including, but not limited to, name and address changes, account renewals, signer and beneficiary updates, etc. Counseling clients on their financial needs by making recommendations where necessary and appropriate Resolve client issues in a tactful and professional manner Assist with clients Home Equity Applications Review overdrafts and assist management in sound decisions Assist in any other client services that may arise including support for other Bank departments as required 3. Banking Product Knowledge Have full knowledge of all consumer and business banking product features and benefits included but not limited to demand deposits, savings, certificates of deposits, IRAs, Online and Mobile Banking, Home Equity Lines of Credit Understand the titling and structuring of various types of accounts Having a basic knowledge of other products the Bank offers and how to effectively work with other departments to deliver those products to clients Responsible for increasing knowledge of various product type to client base 4. Compliance/Risk Adhere to compliance policies/procedures and internal controls Assist with any compliance monitoring necessary Support the Bank's efforts to ensure successful CRA results by participating in any Bank sponsored CRA activities when available Address CIP due diligence exceptions related to account opening within 30 days 5. Perform all essential Teller duties Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit Process savings withdrawals and cash checks: verify endorsements, receive proper identification and ensure validity Issue personal money orders and cashier's checks Buy and sell currency from the vault as necessary to ensure cash limits are not exceeded Accept loan payments: verify payment amount and issue receipts Log and process mail Prepare change and currency orders for clients Gather CTR information Redeem savings bonds Balance of cash drawer, cash recycler, self-service coin counting machine and cash vault Process: Wire Transfers, Bond Coupons & Foreign Checks Sell/Buy Foreign Currency Wire Log Foreign Drafts Sending Savings Bonds to Fed for Redemption Sales: MasterCard Gift Cards Perform Cash Audits with Teller Manager 6. Responsible for ATM/Debit Card duties such as Guide new clients through the entire card application process and perform any relevant troubleshooting for existing cardholders whenever necessary Adjust as needed to client ATM/Debit card files: Add/remove accounts linked to cards Re-Order or replace (lost/stolen) cards Handle requests for card limit increase and/or change of address Update and maintain appropriate ATM/Debit logs as needed: Lost/Stolen Log Compromised Card Log Card Limit Increase Log 30-Day Address Change Log Place miscellaneous addenda on accounts linked to cardholders travelling internationally, as well as for closed accounts Ensure proper functionality of cards for clients who are travelling internationally through the adjustment of settings in Client-Central Maintain the accuracy of card file folders through regular file maintenance Process various daily, monthly, and periodic reports 7. Perform additional duties such as Attend monthly meetings Order and arrange supplies Support Community Banking in any capacity necessary Nonessential Duties Other duties as assigned
05/31/2026
This positon reports to Vice President Market Manager Basic Function Serves as a proactive member of the Community Banking team by being the initial sales and service contact for new and existing clients. Provides friendly, professional services to Bank clients by conducting appropriate transactions and relevant trouble shooting. Effectively manages existing client books of business to support the retention and growth of profitable client relationships. Develop new and existing client relationships by educating prospects and clients about the features and benefits of the Bank's consumer and business products; understand the respective needs of clients and prospects. Essential Duties 1. Client Development Proactively deepens customer relationships by meeting their needs through additional products and services. Actively refers clients to other areas for additional needs as well as successfully identifying and developing prospects into new relationships Successfully onboard all new clients by cross selling an entire suite of products such as Online and Mobile Banking, etc. On a regular basis, follow up with clients and seek out new opportunities based on clients' needs including recommending product solutions (including cross sales) Partners with other bank employees developing, communicating and implementing the sales strategy to meet/exceed business objectives and exchanges leads/referrals. Conducts joint outside sales calls with employees at prospects or clients' places of business 2. Client Service and Maintenance Open new personal and business accounts Perform maintenance on accounts including, but not limited to, name and address changes, account renewals, signer and beneficiary updates, etc. Counseling clients on their financial needs by making recommendations where necessary and appropriate Resolve client issues in a tactful and professional manner Assist with clients Home Equity Applications Review overdrafts and assist management in sound decisions Assist in any other client services that may arise including support for other Bank departments as required 3. Banking Product Knowledge Have full knowledge of all consumer and business banking product features and benefits included but not limited to demand deposits, savings, certificates of deposits, IRAs, Online and Mobile Banking, Home Equity Lines of Credit Understand the titling and structuring of various types of accounts Having a basic knowledge of other products the Bank offers and how to effectively work with other departments to deliver those products to clients Responsible for increasing knowledge of various product type to client base 4. Compliance/Risk Adhere to compliance policies/procedures and internal controls Assist with any compliance monitoring necessary Support the Bank's efforts to ensure successful CRA results by participating in any Bank sponsored CRA activities when available Address CIP due diligence exceptions related to account opening within 30 days 5. Perform all essential Teller duties Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back, and issue receipts of deposit Process savings withdrawals and cash checks: verify endorsements, receive proper identification and ensure validity Issue personal money orders and cashier's checks Buy and sell currency from the vault as necessary to ensure cash limits are not exceeded Accept loan payments: verify payment amount and issue receipts Log and process mail Prepare change and currency orders for clients Gather CTR information Redeem savings bonds Balance of cash drawer, cash recycler, self-service coin counting machine and cash vault Process: Wire Transfers, Bond Coupons & Foreign Checks Sell/Buy Foreign Currency Wire Log Foreign Drafts Sending Savings Bonds to Fed for Redemption Sales: MasterCard Gift Cards Perform Cash Audits with Teller Manager 6. Responsible for ATM/Debit Card duties such as Guide new clients through the entire card application process and perform any relevant troubleshooting for existing cardholders whenever necessary Adjust as needed to client ATM/Debit card files: Add/remove accounts linked to cards Re-Order or replace (lost/stolen) cards Handle requests for card limit increase and/or change of address Update and maintain appropriate ATM/Debit logs as needed: Lost/Stolen Log Compromised Card Log Card Limit Increase Log 30-Day Address Change Log Place miscellaneous addenda on accounts linked to cardholders travelling internationally, as well as for closed accounts Ensure proper functionality of cards for clients who are travelling internationally through the adjustment of settings in Client-Central Maintain the accuracy of card file folders through regular file maintenance Process various daily, monthly, and periodic reports 7. Perform additional duties such as Attend monthly meetings Order and arrange supplies Support Community Banking in any capacity necessary Nonessential Duties Other duties as assigned
Who We Are:Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply - and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting SUMMARYThe Regional Sales Director is responsible for executing the sales strategy set by the Vice President of Sales and delivering regional revenue, volume, and margin targets through disciplined sales management and team leadership. This role focuses on operational excellence, people leadership, and consistent field execution, ensuring that sales plans, priorities, and standards are carried out effectively across all assigned districts.This position does not set regional sales strategy, pricing strategy, or long-term market direction. Instead, the Regional Sales Director translates VP-defined strategy into clear priorities, action plans, and daily execution for the field sales organization.RESPONSIBILITIES 30% Sales Execution & Performance Management - Execute regional sales plans, goals, and priorities as defined by the VP of Sales. Deliver assigned revenue, volume, margin, and activity targets through effective district-level execution. Monitor sales performance metrics including account growth, case volume, gross margin, and activity levels; take corrective action when results fall short. Ensure consistent use of CRM, analytics, and reporting tools to drive accountability and visibility. 30% Leadership & Team Management - Directly lead, coach, and develop District Sales Managers to ensure strong frontline leadership and execution. Conduct regular one-on-one reviews, performance evaluations, and field coaching to improve sales effectiveness. Hold DSMs accountable for recruiting, onboarding, training, territory management, scheduling field time, and enforcing company policies. Foster a performance-driven, professional, and customer-focused sales culture. 20% Operational Discipline - Translate VP-level strategy into clear execution plans, priorities, and expectations for districts and sales teams. Ensure sales meetings, action plans, and deployment activities are planned and executed consistently across districts. Partner with Marketing, Operations, and other internal teams to support execution of promotions, product initiatives, and customer programs. Support vendor and manufacturer initiatives by ensuring field adoption and compliance. 20% Financial & Business Accountability - Manage execution against assigned budgets, forecasts, and targets established by the VP of Sales. Identify performance gaps and recommend corrective actions to leadership; escalate risks and opportunities in a timely manner. Ensure disciplined adherence to pricing guidelines, policies, and approved programs.EducationDegrees/CertificatesBachelor's degree with concentration in Business, Sales, Marketing, Hospitality or related field.ExperienceYears and type of experience 3-5 years of sales management experience in a B2B environment. Prior field sales experience with a proven record of sales performance. Experienced leading managers and distributed sales teams preferred. Background in hospitality, OS&E, distribution, or a related industry strongly preferred. SkillsType and proficiency Strong leadership and team-development capability, with the ability to inspire, coach, and hold teams accountable while collaborating effectively across functions. Excellent communication, presentation, and interpersonal skills, with the ability to engage team. Highly analytical, with the ability to leverage data to guide decision-making, identify opportunities, and evaluate performance. Technically proficient with CRM platforms (Salesforce preferred), analytics tools, and MS Office (Excel, PowerPoint, Word, Outlook). Highly organized, capable of leading multiple initiatives simultaneously and adjusting priorities in a fast-moving environment. Strategic Execution & Operational Discipline with the ability to execute complex plans with consistency and discipline. Strong problem-solving and sound judgment, with a practical, fact-based approach to evaluating challenges and recommending solutions. Customer-centric mindset, with a commitment to responsiveness, relationship development, and service excellence.DECISION-MAKING AUTHORITYThis role executes strategy; it does not create strategy. Pricing strategy, market strategy, staffing models, and long-term regional direction are owned by the Vice President of Sales. The Regional Sales Director is accountable for how effectively the strategy is executed in the field, not for defining the strategy itself.
05/31/2026
Who We Are:Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply - and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting SUMMARYThe Regional Sales Director is responsible for executing the sales strategy set by the Vice President of Sales and delivering regional revenue, volume, and margin targets through disciplined sales management and team leadership. This role focuses on operational excellence, people leadership, and consistent field execution, ensuring that sales plans, priorities, and standards are carried out effectively across all assigned districts.This position does not set regional sales strategy, pricing strategy, or long-term market direction. Instead, the Regional Sales Director translates VP-defined strategy into clear priorities, action plans, and daily execution for the field sales organization.RESPONSIBILITIES 30% Sales Execution & Performance Management - Execute regional sales plans, goals, and priorities as defined by the VP of Sales. Deliver assigned revenue, volume, margin, and activity targets through effective district-level execution. Monitor sales performance metrics including account growth, case volume, gross margin, and activity levels; take corrective action when results fall short. Ensure consistent use of CRM, analytics, and reporting tools to drive accountability and visibility. 30% Leadership & Team Management - Directly lead, coach, and develop District Sales Managers to ensure strong frontline leadership and execution. Conduct regular one-on-one reviews, performance evaluations, and field coaching to improve sales effectiveness. Hold DSMs accountable for recruiting, onboarding, training, territory management, scheduling field time, and enforcing company policies. Foster a performance-driven, professional, and customer-focused sales culture. 20% Operational Discipline - Translate VP-level strategy into clear execution plans, priorities, and expectations for districts and sales teams. Ensure sales meetings, action plans, and deployment activities are planned and executed consistently across districts. Partner with Marketing, Operations, and other internal teams to support execution of promotions, product initiatives, and customer programs. Support vendor and manufacturer initiatives by ensuring field adoption and compliance. 20% Financial & Business Accountability - Manage execution against assigned budgets, forecasts, and targets established by the VP of Sales. Identify performance gaps and recommend corrective actions to leadership; escalate risks and opportunities in a timely manner. Ensure disciplined adherence to pricing guidelines, policies, and approved programs.EducationDegrees/CertificatesBachelor's degree with concentration in Business, Sales, Marketing, Hospitality or related field.ExperienceYears and type of experience 3-5 years of sales management experience in a B2B environment. Prior field sales experience with a proven record of sales performance. Experienced leading managers and distributed sales teams preferred. Background in hospitality, OS&E, distribution, or a related industry strongly preferred. SkillsType and proficiency Strong leadership and team-development capability, with the ability to inspire, coach, and hold teams accountable while collaborating effectively across functions. Excellent communication, presentation, and interpersonal skills, with the ability to engage team. Highly analytical, with the ability to leverage data to guide decision-making, identify opportunities, and evaluate performance. Technically proficient with CRM platforms (Salesforce preferred), analytics tools, and MS Office (Excel, PowerPoint, Word, Outlook). Highly organized, capable of leading multiple initiatives simultaneously and adjusting priorities in a fast-moving environment. Strategic Execution & Operational Discipline with the ability to execute complex plans with consistency and discipline. Strong problem-solving and sound judgment, with a practical, fact-based approach to evaluating challenges and recommending solutions. Customer-centric mindset, with a commitment to responsiveness, relationship development, and service excellence.DECISION-MAKING AUTHORITYThis role executes strategy; it does not create strategy. Pricing strategy, market strategy, staffing models, and long-term regional direction are owned by the Vice President of Sales. The Regional Sales Director is accountable for how effectively the strategy is executed in the field, not for defining the strategy itself.
Who We AreGilchrist & Soames, a division of Guest Worldwide, is a global personal care manufacturer that combines its industry leading hotel amenity manufacturing capabilities with a passion for pure and innovative bath products. We have an unwavering commitment to excellence, environmental stewardship and clean, skin-friendly formulations. For more information, visit Guest WorldwideGuest Worldwide, a Sysco company, is a leading global manufacturer and distributor to the Travel and Leisure industry, providing hospitality products for more than 40 years to over 25,000 well-known hotel chains and independent properties in over 100 countries. Recently achieving 1 billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Manufacturing, distribution, and purchasing resources are strategically located in the United States, Canada, Europe, Asia, and the Middle East, ensuring superior product selection and availability, as well as quick and efficient response to meet virtually every need.Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 50-billion-dollar industry leading global food and beverage distribution company, employing hundreds of thousands of employees worldwide and home to the 13th largest sales organization in the world.POSITION PURPOSE:This position is primarily focused on generating revenue from the acquisition of new accounts within existing or new market segments Additional responsibility for retaining or expanding business within existing end user customers. Sales targets and strategic target market segments are determined by a set of criteria established and assigned by sales management. Key learning from this position will drive future strategy, product mix and growth plans for new verticals. The utilization of strategic and diligent prospecting along with disciplined planning, excellent relationship building and closing skills is essential to consistently developa successful pipeline of new accounts This work location is flexible as the work to drive new sales and manage large new market accounts can be office based or remote reporting into Gilchrist & Soames and will include travel within the US to key customer meetings and trade shows. PRIMARY RESPONSIBILITIESIn order of importance (most to least), briefly describe 4-6 primary responsibilities of the position, and approximate the percentage of time spent on each. Primary ResponsibilityProvide technical, customer relations, and personnel management for major programs and projects.New business acquisition Identify and target new business opportunities to meet or exceed sales goals. Develop and implement a strategic plan to successfully grow sales of personal care amenities within existing and new market segments Work collaboratively with Product Development and Marketing to develop new brands and innovations to meet the needs of target customers. Clearly communicate needs to include amenity brands recommended, delivery format, product design and aesthetics and customer timelines. Prepare and present product presentations and demonstrations as needed. Present product features and benefits, new product innovations and other relevant product information that meets the customer's requirements and expectations. Negotiate/quote pricing and terms in collaboration with internal partners within the organization and manage the onboarding of new customers to effectively transition from lead generation to long term customer. With support from sales leadership is consistently manage more complex selling situations, including determining the relevant stakeholders within a customer and customizing messaging /solutions for successful account acquisition.Utilize a creative mindset to aid in the development of more complex product solutions, including new product development, new retail partnerships or the creation of G&S house brands. Support manufactured (and strategically sourced) product sales growth Work collaboratively with distribution partners to target new business with parent brands, Group Purchasing Organizations (GPOs).Identify distribution gaps to service new customers/market segments. Communicate the need to sales leadership for consideration.Participate in corporate account meetings as the manufacturer sales rep supporting teams selling to new markets. Coordinate and participate as needed at Trade Shows as the manufacturer sales rep. Uses a CRM system to promptly and accurately document sales activities, keep track of plans, pipeline development, and progress of prospective opportunities. Participates on project teams, communicates cross-functionally with internal departments, and performs other duties as assigned.QUALIFICATIONSList the minimum required levels of Education, Experience, and Special Skills needed to perform the responsibilities of the position.Minimum Required: Bachelor's Degree or equivalent experience. Business, Sales, Marketing.Minimum Required: Minimum of five+ years of sales experience with a focus on New Business Development/New Account Acquisition including inside and outside sales Minimum Required: Professional, polished telephone presence and face-to-face demeanor. Exceptional verbal and written communication, negotiation and active listening skills. Ability to ask meaningful questions to help identify and solve customer needs. Professionally persistent with great follow up. Ability to understand and retain information on a large portfolio of products and brands Significant internal relationship management skills to partner on the development of new products, and negotiation of costs/pricing and contract terms as applicable. Strong proficiency with basic computer hardware and software (Microsoft Office: Word, Excel, PowerPoint and Salesforce CRM).
05/31/2026
Who We AreGilchrist & Soames, a division of Guest Worldwide, is a global personal care manufacturer that combines its industry leading hotel amenity manufacturing capabilities with a passion for pure and innovative bath products. We have an unwavering commitment to excellence, environmental stewardship and clean, skin-friendly formulations. For more information, visit Guest WorldwideGuest Worldwide, a Sysco company, is a leading global manufacturer and distributor to the Travel and Leisure industry, providing hospitality products for more than 40 years to over 25,000 well-known hotel chains and independent properties in over 100 countries. Recently achieving 1 billion dollars in annual revenue, Guest Worldwide has grown its business by over 200% in the last 7 years. Manufacturing, distribution, and purchasing resources are strategically located in the United States, Canada, Europe, Asia, and the Middle East, ensuring superior product selection and availability, as well as quick and efficient response to meet virtually every need.Guest Worldwide is also a wholly owned subsidiary of Sysco. Sysco is a 50-billion-dollar industry leading global food and beverage distribution company, employing hundreds of thousands of employees worldwide and home to the 13th largest sales organization in the world.POSITION PURPOSE:This position is primarily focused on generating revenue from the acquisition of new accounts within existing or new market segments Additional responsibility for retaining or expanding business within existing end user customers. Sales targets and strategic target market segments are determined by a set of criteria established and assigned by sales management. Key learning from this position will drive future strategy, product mix and growth plans for new verticals. The utilization of strategic and diligent prospecting along with disciplined planning, excellent relationship building and closing skills is essential to consistently developa successful pipeline of new accounts This work location is flexible as the work to drive new sales and manage large new market accounts can be office based or remote reporting into Gilchrist & Soames and will include travel within the US to key customer meetings and trade shows. PRIMARY RESPONSIBILITIESIn order of importance (most to least), briefly describe 4-6 primary responsibilities of the position, and approximate the percentage of time spent on each. Primary ResponsibilityProvide technical, customer relations, and personnel management for major programs and projects.New business acquisition Identify and target new business opportunities to meet or exceed sales goals. Develop and implement a strategic plan to successfully grow sales of personal care amenities within existing and new market segments Work collaboratively with Product Development and Marketing to develop new brands and innovations to meet the needs of target customers. Clearly communicate needs to include amenity brands recommended, delivery format, product design and aesthetics and customer timelines. Prepare and present product presentations and demonstrations as needed. Present product features and benefits, new product innovations and other relevant product information that meets the customer's requirements and expectations. Negotiate/quote pricing and terms in collaboration with internal partners within the organization and manage the onboarding of new customers to effectively transition from lead generation to long term customer. With support from sales leadership is consistently manage more complex selling situations, including determining the relevant stakeholders within a customer and customizing messaging /solutions for successful account acquisition.Utilize a creative mindset to aid in the development of more complex product solutions, including new product development, new retail partnerships or the creation of G&S house brands. Support manufactured (and strategically sourced) product sales growth Work collaboratively with distribution partners to target new business with parent brands, Group Purchasing Organizations (GPOs).Identify distribution gaps to service new customers/market segments. Communicate the need to sales leadership for consideration.Participate in corporate account meetings as the manufacturer sales rep supporting teams selling to new markets. Coordinate and participate as needed at Trade Shows as the manufacturer sales rep. Uses a CRM system to promptly and accurately document sales activities, keep track of plans, pipeline development, and progress of prospective opportunities. Participates on project teams, communicates cross-functionally with internal departments, and performs other duties as assigned.QUALIFICATIONSList the minimum required levels of Education, Experience, and Special Skills needed to perform the responsibilities of the position.Minimum Required: Bachelor's Degree or equivalent experience. Business, Sales, Marketing.Minimum Required: Minimum of five+ years of sales experience with a focus on New Business Development/New Account Acquisition including inside and outside sales Minimum Required: Professional, polished telephone presence and face-to-face demeanor. Exceptional verbal and written communication, negotiation and active listening skills. Ability to ask meaningful questions to help identify and solve customer needs. Professionally persistent with great follow up. Ability to understand and retain information on a large portfolio of products and brands Significant internal relationship management skills to partner on the development of new products, and negotiation of costs/pricing and contract terms as applicable. Strong proficiency with basic computer hardware and software (Microsoft Office: Word, Excel, PowerPoint and Salesforce CRM).
