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Spectrum
Customer Service Representative Offline Support
Spectrum Riverview, Florida
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day. WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST Identifying, analyzing, and correcting errors on customer accounts within multiple systems Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience Completing offline and back office support tasks, such as customer mailings or call logs Interacting with customers and coworkers to ensure accuracy of information and requests Representing a Fortune 100 company and being part of a supportive team We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : A flexible work schedule may be required Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience Knowledge of : Cable industry products and services, cable billing systems (CSG/ICOMS) Technical Skills : MS Office, computer savvy, data entry Skills : Effective communication, multi-tasking, time management, problem-solving Abilities : Organized, detail-oriented, adaptable, resourceful, team player, resilient Language : Bilingual (English and Spanish) CSU140 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
05/06/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day. WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST Identifying, analyzing, and correcting errors on customer accounts within multiple systems Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience Completing offline and back office support tasks, such as customer mailings or call logs Interacting with customers and coworkers to ensure accuracy of information and requests Representing a Fortune 100 company and being part of a supportive team We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : A flexible work schedule may be required Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience Knowledge of : Cable industry products and services, cable billing systems (CSG/ICOMS) Technical Skills : MS Office, computer savvy, data entry Skills : Effective communication, multi-tasking, time management, problem-solving Abilities : Organized, detail-oriented, adaptable, resourceful, team player, resilient Language : Bilingual (English and Spanish) CSU140 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Customer Service Representative ($20 PH starting)
Spectrum Riverview, Florida
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day. WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST Identifying, analyzing, and correcting errors on customer accounts within multiple systems Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience Completing offline and back office support tasks, such as customer mailings or call logs Interacting with customers and coworkers to ensure accuracy of information and requests Representing a Fortune 100 company and being part of a supportive team We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : A flexible work schedule may be required Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience Knowledge of : Cable industry products and services, cable billing systems (CSG/ICOMS) Technical Skills : MS Office, computer savvy, data entry Skills : Effective communication, multi-tasking, time management, problem-solving Abilities : Organized, detail-oriented, adaptable, resourceful, team player, resilient Language : Bilingual (English and Spanish) CSU140 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
05/06/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day. WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST Identifying, analyzing, and correcting errors on customer accounts within multiple systems Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience Completing offline and back office support tasks, such as customer mailings or call logs Interacting with customers and coworkers to ensure accuracy of information and requests Representing a Fortune 100 company and being part of a supportive team We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : A flexible work schedule may be required Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience Knowledge of : Cable industry products and services, cable billing systems (CSG/ICOMS) Technical Skills : MS Office, computer savvy, data entry Skills : Effective communication, multi-tasking, time management, problem-solving Abilities : Organized, detail-oriented, adaptable, resourceful, team player, resilient Language : Bilingual (English and Spanish) CSU140 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Call Center Representative ($20 PH starting)
Spectrum Riverview, Florida
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day. WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST Identifying, analyzing, and correcting errors on customer accounts within multiple systems Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience Completing offline and back office support tasks, such as customer mailings or call logs Interacting with customers and coworkers to ensure accuracy of information and requests Representing a Fortune 100 company and being part of a supportive team We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : A flexible work schedule may be required Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience Knowledge of : Cable industry products and services, cable billing systems (CSG/ICOMS) Technical Skills : MS Office, computer savvy, data entry Skills : Effective communication, multi-tasking, time management, problem-solving Abilities : Organized, detail-oriented, adaptable, resourceful, team player, resilient Language : Bilingual (English and Spanish) CSU140 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
05/06/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day. WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST Identifying, analyzing, and correcting errors on customer accounts within multiple systems Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience Completing offline and back office support tasks, such as customer mailings or call logs Interacting with customers and coworkers to ensure accuracy of information and requests Representing a Fortune 100 company and being part of a supportive team We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : A flexible work schedule may be required Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience Knowledge of : Cable industry products and services, cable billing systems (CSG/ICOMS) Technical Skills : MS Office, computer savvy, data entry Skills : Effective communication, multi-tasking, time management, problem-solving Abilities : Organized, detail-oriented, adaptable, resourceful, team player, resilient Language : Bilingual (English and Spanish) CSU140 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Customer Support Representative ($20 PH starting)
Spectrum Riverview, Florida
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day. WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST Identifying, analyzing, and correcting errors on customer accounts within multiple systems Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience Completing offline and back office support tasks, such as customer mailings or call logs Interacting with customers and coworkers to ensure accuracy of information and requests Representing a Fortune 100 company and being part of a supportive team We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : A flexible work schedule may be required Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience Knowledge of : Cable industry products and services, cable billing systems (CSG/ICOMS) Technical Skills : MS Office, computer savvy, data entry Skills : Effective communication, multi-tasking, time management, problem-solving Abilities : Organized, detail-oriented, adaptable, resourceful, team player, resilient Language : Bilingual (English and Spanish) CSU140 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
05/05/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day. WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST Identifying, analyzing, and correcting errors on customer accounts within multiple systems Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience Completing offline and back office support tasks, such as customer mailings or call logs Interacting with customers and coworkers to ensure accuracy of information and requests Representing a Fortune 100 company and being part of a supportive team We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : A flexible work schedule may be required Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience Knowledge of : Cable industry products and services, cable billing systems (CSG/ICOMS) Technical Skills : MS Office, computer savvy, data entry Skills : Effective communication, multi-tasking, time management, problem-solving Abilities : Organized, detail-oriented, adaptable, resourceful, team player, resilient Language : Bilingual (English and Spanish) CSU140 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Customer Support Representative
Spectrum Riverview, Florida
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day. WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST Identifying, analyzing, and correcting errors on customer accounts within multiple systems Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience Completing offline and back office support tasks, such as customer mailings or call logs Interacting with customers and coworkers to ensure accuracy of information and requests Representing a Fortune 100 company and being part of a supportive team We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : A flexible work schedule may be required Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience Knowledge of : Cable industry products and services, cable billing systems (CSG/ICOMS) Technical Skills : MS Office, computer savvy, data entry Skills : Effective communication, multi-tasking, time management, problem-solving Abilities : Organized, detail-oriented, adaptable, resourceful, team player, resilient Language : Bilingual (English and Spanish) CSU140 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
05/05/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day. WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST Identifying, analyzing, and correcting errors on customer accounts within multiple systems Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience Completing offline and back office support tasks, such as customer mailings or call logs Interacting with customers and coworkers to ensure accuracy of information and requests Representing a Fortune 100 company and being part of a supportive team We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : A flexible work schedule may be required Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience Knowledge of : Cable industry products and services, cable billing systems (CSG/ICOMS) Technical Skills : MS Office, computer savvy, data entry Skills : Effective communication, multi-tasking, time management, problem-solving Abilities : Organized, detail-oriented, adaptable, resourceful, team player, resilient Language : Bilingual (English and Spanish) CSU140 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Spectrum
Call Center Representative
Spectrum Riverview, Florida
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day. WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST Identifying, analyzing, and correcting errors on customer accounts within multiple systems Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience Completing offline and back office support tasks, such as customer mailings or call logs Interacting with customers and coworkers to ensure accuracy of information and requests Representing a Fortune 100 company and being part of a supportive team We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : A flexible work schedule may be required Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience Knowledge of : Cable industry products and services, cable billing systems (CSG/ICOMS) Technical Skills : MS Office, computer savvy, data entry Skills : Effective communication, multi-tasking, time management, problem-solving Abilities : Organized, detail-oriented, adaptable, resourceful, team player, resilient Language : Bilingual (English and Spanish) CSU140 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
05/05/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Reliable. Team player. Multi-tasker. Critical-thinker. If this sounds like you, you can thrive as an Offline Customer Support Specialist at Spectrum. As an Offline Customer Support, you'll complete offline tasks that support our Customer Operations. In this essential, entry level role, you'll guarantee that people, process, and technology are effectively supporting the customer and the operational business rules. Your support of our team will make a positive impact on customers and the company every day. WHAT OUR CUSTOMER SUPPORT SPECIALISTS ENJOY MOST Identifying, analyzing, and correcting errors on customer accounts within multiple systems Owning special requests and research needs that contribute to the success of the team and ultimately enhance the customer experience Completing offline and back office support tasks, such as customer mailings or call logs Interacting with customers and coworkers to ensure accuracy of information and requests Representing a Fortune 100 company and being part of a supportive team We're a large organization with bustling 24/7 call centers offering a variety of shifts. Throughout your shift, you'll be responsible for contacting customers to gather missing information, resolving complex customer requests, and analyzing audit or error reports. If you like being busy and are up for the challenge, this is a great role to start your Spectrum career. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : A flexible work schedule may be required Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 1+ years of customer service, retail, transaction-based support environment, or related customer-facing experience; cable or related telecommunications/broadband industry experience Knowledge of : Cable industry products and services, cable billing systems (CSG/ICOMS) Technical Skills : MS Office, computer savvy, data entry Skills : Effective communication, multi-tasking, time management, problem-solving Abilities : Organized, detail-oriented, adaptable, resourceful, team player, resilient Language : Bilingual (English and Spanish) CSU140 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Customer Service Representative
Precision Air Murfreesboro, Tennessee
Precision Air is a locally trusted HVAC company serving the Murfreesboro and surrounding Middle Tennessee area. We are seeking a friendly, organized, and customer focused Customer Service Representative to be the first point of contact for our customers. Position Summary The Customer Service Representative (CSR) plays a key role in ensuring excellent customer experiences by answering calls, scheduling service appointments, and supporting daily office operations. This position is ideal for someone who enjoys helping people, multitasking, and working in a fast paced environment. Responsibilities Answer incoming calls and respond to customer inquiries professionally and courteously Schedule HVAC service, maintenance, and install appointments Dispatch and communicate daily schedules with technicians Maintain accurate customer records and notes Handle basic billing questions and service follow ups Perform outbound calls for appointment confirmations and maintenance reminders Support office operations and administrative tasks as needed Qualifications Previous customer service or call center experience preferred (HVAC or home services experience is a plus) Strong communication and multitasking skills Comfortable using computers, scheduling software, and phone systems Ability to stay calm, professional, and organized in a busy environment Dependable with a strong work ethic and positive attitude What We Offer Competitive pay (based on experience) Full time, stable position Paid training Opportunities for growth within the company Supportive, team oriented work environment Compensation details: 19-21 Hourly Wage PI8f8b024299ac-2095
05/05/2026
Full time
Precision Air is a locally trusted HVAC company serving the Murfreesboro and surrounding Middle Tennessee area. We are seeking a friendly, organized, and customer focused Customer Service Representative to be the first point of contact for our customers. Position Summary The Customer Service Representative (CSR) plays a key role in ensuring excellent customer experiences by answering calls, scheduling service appointments, and supporting daily office operations. This position is ideal for someone who enjoys helping people, multitasking, and working in a fast paced environment. Responsibilities Answer incoming calls and respond to customer inquiries professionally and courteously Schedule HVAC service, maintenance, and install appointments Dispatch and communicate daily schedules with technicians Maintain accurate customer records and notes Handle basic billing questions and service follow ups Perform outbound calls for appointment confirmations and maintenance reminders Support office operations and administrative tasks as needed Qualifications Previous customer service or call center experience preferred (HVAC or home services experience is a plus) Strong communication and multitasking skills Comfortable using computers, scheduling software, and phone systems Ability to stay calm, professional, and organized in a busy environment Dependable with a strong work ethic and positive attitude What We Offer Competitive pay (based on experience) Full time, stable position Paid training Opportunities for growth within the company Supportive, team oriented work environment Compensation details: 19-21 Hourly Wage PI8f8b024299ac-2095
Executive Assistant
JRS Pharma LP Patterson, New York
Description: JRS Pharma LP is seeking an experienced Executive Assistant to the CEO and Sales Event Coordinator to join our growing U.S. team as a key member of our leadership and commercial support functions at our Patterson, NY office. This role plays a vital part in ensuring the efficient coordination of executive priorities while supporting the planning and execution of strategic sales events that drive business growth. The position is responsible for managing the CEO's schedule, communications and administrative needs. While also organizing high impact events that enhance customer engagement and brand presence. This role fosters collaboration across executive leadership, sales, marketing and operations, and upholds the JRS Pharma's commitment to professionalism, precision and customer satisfaction. At JRS Pharma, we take pride in turning natural, renewable resources into high-quality excipient solutions that advance global healthcare. Our warehouse and logistics teams are the backbone of this mission-ensuring our products are delivered with accuracy, care, and reliability. If you are a proactive, hands-on leader who thrives in a dynamic manufacturing environment and is passionate about optimizing people, processes, and performance, we invite you to join our team. JRS Pharma is a critical manufacturer of excipient products to the branded and generic drug, over-the-counter, and nutritional supplement industries. We offer a complete portfolio of formulation solutions for the global life science industry supported by Quality manufacturing and strong technical support. At JRS Pharma, we are dedicated to delivering sustainable and reliable products that meet the highest standards of performance and consistency. We prioritize employee safety and professional development, fostering a family culture of care and responsibility. Through strong corporate governance and a commitment to long-term security and stability, we build lasting partnership with our employees, customers, suppliers, and communities. JRS Pharma is division of the JRS Group. Founded in 1878, the JRS Group has over 140 years of history and services numerous industries across all major markets through extensive manufacturing operations, sales offices and R&D centers. Requirements: Job title: Executive Assistant to the CEO & Sales, Event Coordinator Work Location: Patterson, NY Division/Department: Admin Reports to: CEO Full-time Exempt Essential Duties and Responsibilities: The executive assistant represents and supports the CEO and Manager of Human Resources. Responsible for day-to-day office functions as well as providing support for projects, budgets, Sales Event Planning and management reports. This is a position where discretion and confidentiality are mandatory. The Executive Assistant also coordinates all company travel arrangements. Support CEO in daily tasks or projects. Provide statistical reports from SAP, pivot, variance reports and SharePoint Maintain SharePoint for Sales Manage executive calendar and schedule meetings. Manage coordination and execution for event planning for sales and corporate events. Coordinate all travel for departments in compliance with travel policy. Maintain vendor relationships for office vendors. Coordinate corporate lunches and company events. Review and complete expense reports for approval for CEO and VP of Global Sales Prepare presentations and management reports. Handle correspondence, answer calls and direct callers to appropriate people. Keep track of Sales Representatives via monthly reports and travel schedule. Assist Sales Representatives with PowerPoints under time constraints. Update & Maintain Sales onboarding book for new sales hires. Maintain filing system, CDA's, Supply agreements Run and implement monthly reports, variance reports, etc. Maintain special pricing sheets Order supplies for departments, ensure kitchen supplies are in stock Perform related duties as assigned by supervisor. Maintain compliance with all company policies and procedures. Education and/or Work Experience Requirements: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices 3-5 years' experience in a professional corporate environment Experience and/or education in Human Resources and/or Payroll Professional appearance and attitude High school diploma or GED required 2 year Associate Business Degree or Bachelor Degree preferred Must meet minimum requirements to apply Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Willingness to travel 10% domestically. Must be able to lift and carry up to 50 lbs Must be able to talk, listen and speak clearly on telephone Compensation details: 0 Yearly Salary PI33eea-8842
05/05/2026
Full time
Description: JRS Pharma LP is seeking an experienced Executive Assistant to the CEO and Sales Event Coordinator to join our growing U.S. team as a key member of our leadership and commercial support functions at our Patterson, NY office. This role plays a vital part in ensuring the efficient coordination of executive priorities while supporting the planning and execution of strategic sales events that drive business growth. The position is responsible for managing the CEO's schedule, communications and administrative needs. While also organizing high impact events that enhance customer engagement and brand presence. This role fosters collaboration across executive leadership, sales, marketing and operations, and upholds the JRS Pharma's commitment to professionalism, precision and customer satisfaction. At JRS Pharma, we take pride in turning natural, renewable resources into high-quality excipient solutions that advance global healthcare. Our warehouse and logistics teams are the backbone of this mission-ensuring our products are delivered with accuracy, care, and reliability. If you are a proactive, hands-on leader who thrives in a dynamic manufacturing environment and is passionate about optimizing people, processes, and performance, we invite you to join our team. JRS Pharma is a critical manufacturer of excipient products to the branded and generic drug, over-the-counter, and nutritional supplement industries. We offer a complete portfolio of formulation solutions for the global life science industry supported by Quality manufacturing and strong technical support. At JRS Pharma, we are dedicated to delivering sustainable and reliable products that meet the highest standards of performance and consistency. We prioritize employee safety and professional development, fostering a family culture of care and responsibility. Through strong corporate governance and a commitment to long-term security and stability, we build lasting partnership with our employees, customers, suppliers, and communities. JRS Pharma is division of the JRS Group. Founded in 1878, the JRS Group has over 140 years of history and services numerous industries across all major markets through extensive manufacturing operations, sales offices and R&D centers. Requirements: Job title: Executive Assistant to the CEO & Sales, Event Coordinator Work Location: Patterson, NY Division/Department: Admin Reports to: CEO Full-time Exempt Essential Duties and Responsibilities: The executive assistant represents and supports the CEO and Manager of Human Resources. Responsible for day-to-day office functions as well as providing support for projects, budgets, Sales Event Planning and management reports. This is a position where discretion and confidentiality are mandatory. The Executive Assistant also coordinates all company travel arrangements. Support CEO in daily tasks or projects. Provide statistical reports from SAP, pivot, variance reports and SharePoint Maintain SharePoint for Sales Manage executive calendar and schedule meetings. Manage coordination and execution for event planning for sales and corporate events. Coordinate all travel for departments in compliance with travel policy. Maintain vendor relationships for office vendors. Coordinate corporate lunches and company events. Review and complete expense reports for approval for CEO and VP of Global Sales Prepare presentations and management reports. Handle correspondence, answer calls and direct callers to appropriate people. Keep track of Sales Representatives via monthly reports and travel schedule. Assist Sales Representatives with PowerPoints under time constraints. Update & Maintain Sales onboarding book for new sales hires. Maintain filing system, CDA's, Supply agreements Run and implement monthly reports, variance reports, etc. Maintain special pricing sheets Order supplies for departments, ensure kitchen supplies are in stock Perform related duties as assigned by supervisor. Maintain compliance with all company policies and procedures. Education and/or Work Experience Requirements: Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices 3-5 years' experience in a professional corporate environment Experience and/or education in Human Resources and/or Payroll Professional appearance and attitude High school diploma or GED required 2 year Associate Business Degree or Bachelor Degree preferred Must meet minimum requirements to apply Physical Requirements: Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards Willingness to travel 10% domestically. Must be able to lift and carry up to 50 lbs Must be able to talk, listen and speak clearly on telephone Compensation details: 0 Yearly Salary PI33eea-8842
Fresenius Medical Care
Acute Inpatient Registered Nurse - RN - Dialysis
Fresenius Medical Care Fairhaven, Massachusetts
Dialysis Experience Required Position will cover Charlton Hospital On - call shifts required PURPOSE AND SCOPE: The Inpatient RN provides direct patient care in accordance to company policies and procedures which includes FMCNA compliance programs and contracted hospitals' policies and procedures. Areas of practice are diverse, including, but not limited to, hemodialysis, peritoneal dialysis, continuous renal replacement therapies, apheresis, and ultrafiltration. The Inpatient RN will partner with the hospital to provide quality care to the patient and deliver care that provides a positive patient experience. PRINCIPAL DUTIES AND RESPONSIBILITIES: Under limited supervision, applies considerable knowledge to perform a broad range of tasks which include but are not limited to direct patient care in multiple modalities not limited to hemodialysis, peritoneal dialysis, ultrafiltration, continuous renal replacement therapy, and Apheresis. Provides supervision and direction of Patient Care Technicians and clerical staff; provides direction and education to ICU staff for CRRT. Responsible for direct patient care of assigned patients in the Inpatient Renal Replacement and Apheresis Services setting and providing the appropriate treatment technique for assigned patients as prescribed in all modality procedures, as appropriately defined - hemodialysis, peritoneal, continuous renal replacement therapies, ultrafiltration, and Apheresis. Assesses patients' responses to treatment therapy making appropriate adjustments and modifications to the treatment plan as indicated by the appropriately credentialed physician. Communicate problems or concerns to the Inpatient Program Manager, appropriately credentialed physician, patient hospital primary nurse and others as indicated. Delivers safe, effective care in a timely an efficient manner. Gives organized, concise shift reports for patients on assigned shifts. Apply high level thinking skills to shift patient schedules to meet needs of more critical patients due to labs, MD order, or patient assessment. Responsible for the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of adverse reactions to physician and appropriate blood supplier. Collaborates and communicates with physicians and other members of the healthcare team to interpret, adjust, and coordinate daily patient care plan to ensure continuity of care. Initiates and communicates to FMS facility nursing staff and appropriate hospital personnel as needed. Accurately documents all treatment information in the individual patient record (ACES) and the hospital record, as needed. Cleans and disinfects dialysis machine surface, chair, equipment, and surrounding areas between treatments according to inpatient renal services policies and procedures. Conducts all tasks necessary for preparation for dialysis treatment and documents where appropriate. Performs all required pre-treatment dialysis machine alarm testing. If applicable, initiates Solution Delivery System. Operates all related equipment appropriately and safely and provides minor trouble shooting when necessary; efficiently utilizes supplies to prevent waste. Understands, conducts, and documents appropriately Dialysis/Apheresis machine safety tests/alarm tests, equipment calibration, dialysate testing, machine safety tests, functional testing, and internal and external disinfection on all water & dialysis machines, and complies with the documentation/notification standards per FMS policies. Completes and documents ongoing participation in QAI activities. Participates in staff meetings as scheduled. Participates in staff training and orientation as assigned. Acts as a subject matter expert to hospital staff for dialysis related patient/equipment complications. Responsible for reporting all new or unusual incidents, information, complaints, or problems to the inpatient manager and other parties per the Adverse Event Report requirements. May be assigned to in-center patient care on an as needed basis Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations. Assist with various projects as assigned by direct supervisor. Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Direct patient care, interaction with patients, outpatient clinicians, hospital staff, and physicians. The position requires travel between assigned hospitals and facilities; as well as travel to regional meetings/educational events. Position requires on call rotation including night, day, weekend, and holidays. There is potential for exposure to potentially infectious material and contagious diseases/material. Position provides direct patient care which regularly involves heavy lifting, moving of patient and/or equipment > 200lbs (with assistance); and may lift chemical and water solutions of up to 30lbs up as high as 5 feet. SUPERVISION: Provides supervision and direction of Patient Care Technicians (Certified Clinical Hemodialysis Technicians (CCHT and clerical staff; provides direction and education to ICU staff for CRRT. EDUCATION: Current appropriate state licensure. Maintains acquired knowledge and remains current in advancements in nephrology, in particular, relative to inpatient care (hospitalized patients requiring varied treatment modalities, not limited to Renal Replacement, Apheresis, and Ultrafiltration services). Must meet the practice requirements in the state in which employed. Certification in Nephrology Nursing, Apheresis Nursing, or both is highly encouraged. EXPERIENCE AND REQUIRED SKILLS: One year RN experience required and required nursing skills. Minimum 6 months nephrology experience required before working independently with no other Dialysis RNs to provide dialysis and ultrafiltration services. Minimum 6 months Nephrology experience required before working independently with no other Apheresis RNs to provide Apheresis services. Demonstrated strong assessment skills related to the critically ill patient. ICU experience preferred but not required. Successful completion of training course in the theory and practice of care of the ESRD patient - Progressive Renal Education Preparation. BLS CPR Recognition. ACLS CPR Recognition preferred, but not required. Demonstrates organizational and time management skills, and a competency toward completing continuing and ongoing Renal/Nephrology education. Displays leadership skills and ability to direct and supervise others (such as PCTs, CCHTs, clerical staff). Successful completion of Nurses Technical Training. "The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work 17perience, skills, and competencies. Hourly Rate: $40 - $59 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
05/05/2026
Full time
Dialysis Experience Required Position will cover Charlton Hospital On - call shifts required PURPOSE AND SCOPE: The Inpatient RN provides direct patient care in accordance to company policies and procedures which includes FMCNA compliance programs and contracted hospitals' policies and procedures. Areas of practice are diverse, including, but not limited to, hemodialysis, peritoneal dialysis, continuous renal replacement therapies, apheresis, and ultrafiltration. The Inpatient RN will partner with the hospital to provide quality care to the patient and deliver care that provides a positive patient experience. PRINCIPAL DUTIES AND RESPONSIBILITIES: Under limited supervision, applies considerable knowledge to perform a broad range of tasks which include but are not limited to direct patient care in multiple modalities not limited to hemodialysis, peritoneal dialysis, ultrafiltration, continuous renal replacement therapy, and Apheresis. Provides supervision and direction of Patient Care Technicians and clerical staff; provides direction and education to ICU staff for CRRT. Responsible for direct patient care of assigned patients in the Inpatient Renal Replacement and Apheresis Services setting and providing the appropriate treatment technique for assigned patients as prescribed in all modality procedures, as appropriately defined - hemodialysis, peritoneal, continuous renal replacement therapies, ultrafiltration, and Apheresis. Assesses patients' responses to treatment therapy making appropriate adjustments and modifications to the treatment plan as indicated by the appropriately credentialed physician. Communicate problems or concerns to the Inpatient Program Manager, appropriately credentialed physician, patient hospital primary nurse and others as indicated. Delivers safe, effective care in a timely an efficient manner. Gives organized, concise shift reports for patients on assigned shifts. Apply high level thinking skills to shift patient schedules to meet needs of more critical patients due to labs, MD order, or patient assessment. Responsible for the implementation, administration, monitoring, and documentation of patient's response to prescribed intradialytic transfusions, including appropriate notification of adverse reactions to physician and appropriate blood supplier. Collaborates and communicates with physicians and other members of the healthcare team to interpret, adjust, and coordinate daily patient care plan to ensure continuity of care. Initiates and communicates to FMS facility nursing staff and appropriate hospital personnel as needed. Accurately documents all treatment information in the individual patient record (ACES) and the hospital record, as needed. Cleans and disinfects dialysis machine surface, chair, equipment, and surrounding areas between treatments according to inpatient renal services policies and procedures. Conducts all tasks necessary for preparation for dialysis treatment and documents where appropriate. Performs all required pre-treatment dialysis machine alarm testing. If applicable, initiates Solution Delivery System. Operates all related equipment appropriately and safely and provides minor trouble shooting when necessary; efficiently utilizes supplies to prevent waste. Understands, conducts, and documents appropriately Dialysis/Apheresis machine safety tests/alarm tests, equipment calibration, dialysate testing, machine safety tests, functional testing, and internal and external disinfection on all water & dialysis machines, and complies with the documentation/notification standards per FMS policies. Completes and documents ongoing participation in QAI activities. Participates in staff meetings as scheduled. Participates in staff training and orientation as assigned. Acts as a subject matter expert to hospital staff for dialysis related patient/equipment complications. Responsible for reporting all new or unusual incidents, information, complaints, or problems to the inpatient manager and other parties per the Adverse Event Report requirements. May be assigned to in-center patient care on an as needed basis Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations. Assist with various projects as assigned by direct supervisor. Other duties as assigned. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made. Direct patient care, interaction with patients, outpatient clinicians, hospital staff, and physicians. The position requires travel between assigned hospitals and facilities; as well as travel to regional meetings/educational events. Position requires on call rotation including night, day, weekend, and holidays. There is potential for exposure to potentially infectious material and contagious diseases/material. Position provides direct patient care which regularly involves heavy lifting, moving of patient and/or equipment > 200lbs (with assistance); and may lift chemical and water solutions of up to 30lbs up as high as 5 feet. SUPERVISION: Provides supervision and direction of Patient Care Technicians (Certified Clinical Hemodialysis Technicians (CCHT and clerical staff; provides direction and education to ICU staff for CRRT. EDUCATION: Current appropriate state licensure. Maintains acquired knowledge and remains current in advancements in nephrology, in particular, relative to inpatient care (hospitalized patients requiring varied treatment modalities, not limited to Renal Replacement, Apheresis, and Ultrafiltration services). Must meet the practice requirements in the state in which employed. Certification in Nephrology Nursing, Apheresis Nursing, or both is highly encouraged. EXPERIENCE AND REQUIRED SKILLS: One year RN experience required and required nursing skills. Minimum 6 months nephrology experience required before working independently with no other Dialysis RNs to provide dialysis and ultrafiltration services. Minimum 6 months Nephrology experience required before working independently with no other Apheresis RNs to provide Apheresis services. Demonstrated strong assessment skills related to the critically ill patient. ICU experience preferred but not required. Successful completion of training course in the theory and practice of care of the ESRD patient - Progressive Renal Education Preparation. BLS CPR Recognition. ACLS CPR Recognition preferred, but not required. Demonstrates organizational and time management skills, and a competency toward completing continuing and ongoing Renal/Nephrology education. Displays leadership skills and ability to direct and supervise others (such as PCTs, CCHTs, clerical staff). Successful completion of Nurses Technical Training. "The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work 17perience, skills, and competencies. Hourly Rate: $40 - $59 Benefit Overview: This position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave. Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability/veterans
Customer Service Representative-Bilingual
PMAM Corporation Dallas, Texas
Customer Service Representative- Bilingual The Customer Service Representative-Bilingual is an integral part of PMAM, functioning on a Full-Time Monday - Friday schedule within the general hours of 8 AM - 6 PM. This position is based in Dallas, Texas. This is a non-exempt position. Responsibilities include but are not limited to the following duties on a continual basis. Position - Customer Service Representative Job type - Fulltime Location - North Dallas, TX (75240) Onsite Benefits Offered - Vision, Medical, Life, Dental and Retirement plan (SEP-IRA) About Us: PMAM Corporation stands at the forefront of technological innovation, offering tailored solutions that bridge the gap between complex challenges and effective strategies. Our company's mission is to empower businesses, organizations, and industries with cutting-edge technologies and transformative insights that drive growth, efficiency, and sustainability. Are you looking for a place to call home? Do you want a fun friendly work environment? Are you a good, caring person with great aptitude? Then let's talk, you may be the person we are looking for. As a CSR you will be the primary point of contact when servicing our customers by fulfilling their request. You will be responsible to adhere for all call center metrics including outbound and inbound calls metrics, along with some administrative duties including but not limited to the following: data entry, entering payments, processing false alarm report, billing, and responding to emails, among others. The job requires knowledge of internal processes and procedures, some collections, strong inter-personal skills, ability to multi-task, and able to create a sense of urgency. Providing timely and effective responses to our customer's requests are key skills required for this position. Attendance is of high priority. Must be able to pass background check and drug test We are looking for a Call Center Representative that will be the liaison between PMAM Corp and its current or potential clients. The successful candidate must be able to accept ownership for effectively solving customer issues, concerns, and inquiries, keeping our customer satisfaction at the core of every decision and behaviour. Responsibilities Must be able to manage high volume inbound and outbound calls in a timely manner Must be able to adhere to the companies call model using, "opening , closing and messaging scripts" when servicing our clients One call resolution, resolving customers billing and credit concerns, provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by providing Legendary Customer Service. Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Skills Previous experience in a customer support role (CSR agent, face to face , retail) Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree
05/05/2026
Full time
Customer Service Representative- Bilingual The Customer Service Representative-Bilingual is an integral part of PMAM, functioning on a Full-Time Monday - Friday schedule within the general hours of 8 AM - 6 PM. This position is based in Dallas, Texas. This is a non-exempt position. Responsibilities include but are not limited to the following duties on a continual basis. Position - Customer Service Representative Job type - Fulltime Location - North Dallas, TX (75240) Onsite Benefits Offered - Vision, Medical, Life, Dental and Retirement plan (SEP-IRA) About Us: PMAM Corporation stands at the forefront of technological innovation, offering tailored solutions that bridge the gap between complex challenges and effective strategies. Our company's mission is to empower businesses, organizations, and industries with cutting-edge technologies and transformative insights that drive growth, efficiency, and sustainability. Are you looking for a place to call home? Do you want a fun friendly work environment? Are you a good, caring person with great aptitude? Then let's talk, you may be the person we are looking for. As a CSR you will be the primary point of contact when servicing our customers by fulfilling their request. You will be responsible to adhere for all call center metrics including outbound and inbound calls metrics, along with some administrative duties including but not limited to the following: data entry, entering payments, processing false alarm report, billing, and responding to emails, among others. The job requires knowledge of internal processes and procedures, some collections, strong inter-personal skills, ability to multi-task, and able to create a sense of urgency. Providing timely and effective responses to our customer's requests are key skills required for this position. Attendance is of high priority. Must be able to pass background check and drug test We are looking for a Call Center Representative that will be the liaison between PMAM Corp and its current or potential clients. The successful candidate must be able to accept ownership for effectively solving customer issues, concerns, and inquiries, keeping our customer satisfaction at the core of every decision and behaviour. Responsibilities Must be able to manage high volume inbound and outbound calls in a timely manner Must be able to adhere to the companies call model using, "opening , closing and messaging scripts" when servicing our clients One call resolution, resolving customers billing and credit concerns, provide solutions and/or alternatives Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by providing Legendary Customer Service. Keep records of all conversations in our call center database in a comprehensible way Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative targets Skills Previous experience in a customer support role (CSR agent, face to face , retail) Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree
Bilingual Call Center Representative
Care Alliance Cleveland, Ohio
Description: Our Mission To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all. Our Vision Care Alliance will be the health center of choice , delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence , ensuring every patient receives the care they deserve with dignity, respect, and unwavering support. Our Values 1. Accessibility: We are committed to eliminating barriers to care, ensuring that every individual-regardless of background or circumstance-has access to high-quality healthcare. 2. Collaboration: Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals. 3. Accountability: We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence. 4. Compassion: We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding. 5. Innovation: We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community. 6. Excellence: We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences. Community Impact: We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships. Job Summary: The Bilingual Call Center Representative is responsible for serving as the first point of contact for patients by phone, including assisting Spanish-speaking patients with their healthcare needs. This position supports patient access through scheduling, appointment management, insurance verification, and general inquiries. The representative ensures clear and effective communication in both English and Spanish, handling all calls with professionalism, accuracy, and compassion. By providing culturally competent support, the Call Center Representative contributes to positive patient experiences and overall organizational efficiency. Requirements: Competencies: Include but are not limited to: Answer and route incoming calls promptly and courteously. Schedule and confirm patient appointments in accordance with established guidelines. Update and verify patient demographic and insurance information in the electronic health record (EHR). Provide accurate information regarding services, hours of operation, and locations. Handle patient inquiries, concerns, and basic complaints, escalating issues as needed. Open telephone encounters, refill requests, or route messages to the appropriate staff or pool. Assist patients with understanding payment policies and collecting co-pays when applicable. Track, document, and follow up on no-shows, cancellations, and rescheduled appointments. Contact insurance companies to verify patient coverage when necessary. Maintain HIPAA compliance and protect patient confidentiality at all times. Participate in training sessions and staff meetings to remain current on policies and workflows. Assist with patient outreach and contact Provide cross coverage for other Care Alliance staff as needed. Other duties as assigned Minimum Education and Experience: Required: High school diploma/GED required; associate degree preferred. At least one year of customer service or call center experience, preferably in a healthcare setting. . Bilingual in English & Spanish EPIC experience, preferred Excellent verbal and written communication skills Intermediate level experience using Microsoft Office products. Compensation details: 17-20 Hourly Wage PI3706a1ca9f15-4167
05/05/2026
Full time
Description: Our Mission To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all. Our Vision Care Alliance will be the health center of choice , delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence , ensuring every patient receives the care they deserve with dignity, respect, and unwavering support. Our Values 1. Accessibility: We are committed to eliminating barriers to care, ensuring that every individual-regardless of background or circumstance-has access to high-quality healthcare. 2. Collaboration: Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals. 3. Accountability: We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence. 4. Compassion: We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding. 5. Innovation: We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community. 6. Excellence: We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences. Community Impact: We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships. Job Summary: The Bilingual Call Center Representative is responsible for serving as the first point of contact for patients by phone, including assisting Spanish-speaking patients with their healthcare needs. This position supports patient access through scheduling, appointment management, insurance verification, and general inquiries. The representative ensures clear and effective communication in both English and Spanish, handling all calls with professionalism, accuracy, and compassion. By providing culturally competent support, the Call Center Representative contributes to positive patient experiences and overall organizational efficiency. Requirements: Competencies: Include but are not limited to: Answer and route incoming calls promptly and courteously. Schedule and confirm patient appointments in accordance with established guidelines. Update and verify patient demographic and insurance information in the electronic health record (EHR). Provide accurate information regarding services, hours of operation, and locations. Handle patient inquiries, concerns, and basic complaints, escalating issues as needed. Open telephone encounters, refill requests, or route messages to the appropriate staff or pool. Assist patients with understanding payment policies and collecting co-pays when applicable. Track, document, and follow up on no-shows, cancellations, and rescheduled appointments. Contact insurance companies to verify patient coverage when necessary. Maintain HIPAA compliance and protect patient confidentiality at all times. Participate in training sessions and staff meetings to remain current on policies and workflows. Assist with patient outreach and contact Provide cross coverage for other Care Alliance staff as needed. Other duties as assigned Minimum Education and Experience: Required: High school diploma/GED required; associate degree preferred. At least one year of customer service or call center experience, preferably in a healthcare setting. . Bilingual in English & Spanish EPIC experience, preferred Excellent verbal and written communication skills Intermediate level experience using Microsoft Office products. Compensation details: 17-20 Hourly Wage PI3706a1ca9f15-4167
Bilingual Call Center Representative
Care Alliance Rocky River, Ohio
Description: Our Mission To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all. Our Vision Care Alliance will be the health center of choice , delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence , ensuring every patient receives the care they deserve with dignity, respect, and unwavering support. Our Values 1. Accessibility: We are committed to eliminating barriers to care, ensuring that every individual-regardless of background or circumstance-has access to high-quality healthcare. 2. Collaboration: Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals. 3. Accountability: We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence. 4. Compassion: We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding. 5. Innovation: We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community. 6. Excellence: We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences. Community Impact: We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships. Job Summary: The Bilingual Call Center Representative is responsible for serving as the first point of contact for patients by phone, including assisting Spanish-speaking patients with their healthcare needs. This position supports patient access through scheduling, appointment management, insurance verification, and general inquiries. The representative ensures clear and effective communication in both English and Spanish, handling all calls with professionalism, accuracy, and compassion. By providing culturally competent support, the Call Center Representative contributes to positive patient experiences and overall organizational efficiency. Requirements: Competencies: Include but are not limited to: Answer and route incoming calls promptly and courteously. Schedule and confirm patient appointments in accordance with established guidelines. Update and verify patient demographic and insurance information in the electronic health record (EHR). Provide accurate information regarding services, hours of operation, and locations. Handle patient inquiries, concerns, and basic complaints, escalating issues as needed. Open telephone encounters, refill requests, or route messages to the appropriate staff or pool. Assist patients with understanding payment policies and collecting co-pays when applicable. Track, document, and follow up on no-shows, cancellations, and rescheduled appointments. Contact insurance companies to verify patient coverage when necessary. Maintain HIPAA compliance and protect patient confidentiality at all times. Participate in training sessions and staff meetings to remain current on policies and workflows. Assist with patient outreach and contact Provide cross coverage for other Care Alliance staff as needed. Other duties as assigned Minimum Education and Experience: Required: High school diploma/GED required; associate degree preferred. At least one year of customer service or call center experience, preferably in a healthcare setting. . Bilingual in English & Spanish EPIC experience, preferred Excellent verbal and written communication skills Intermediate level experience using Microsoft Office products. Compensation details: 17-20 Hourly Wage PI3706a1ca9f15-4167
05/05/2026
Full time
Description: Our Mission To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all. Our Vision Care Alliance will be the health center of choice , delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence , ensuring every patient receives the care they deserve with dignity, respect, and unwavering support. Our Values 1. Accessibility: We are committed to eliminating barriers to care, ensuring that every individual-regardless of background or circumstance-has access to high-quality healthcare. 2. Collaboration: Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals. 3. Accountability: We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence. 4. Compassion: We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding. 5. Innovation: We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community. 6. Excellence: We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences. Community Impact: We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships. Job Summary: The Bilingual Call Center Representative is responsible for serving as the first point of contact for patients by phone, including assisting Spanish-speaking patients with their healthcare needs. This position supports patient access through scheduling, appointment management, insurance verification, and general inquiries. The representative ensures clear and effective communication in both English and Spanish, handling all calls with professionalism, accuracy, and compassion. By providing culturally competent support, the Call Center Representative contributes to positive patient experiences and overall organizational efficiency. Requirements: Competencies: Include but are not limited to: Answer and route incoming calls promptly and courteously. Schedule and confirm patient appointments in accordance with established guidelines. Update and verify patient demographic and insurance information in the electronic health record (EHR). Provide accurate information regarding services, hours of operation, and locations. Handle patient inquiries, concerns, and basic complaints, escalating issues as needed. Open telephone encounters, refill requests, or route messages to the appropriate staff or pool. Assist patients with understanding payment policies and collecting co-pays when applicable. Track, document, and follow up on no-shows, cancellations, and rescheduled appointments. Contact insurance companies to verify patient coverage when necessary. Maintain HIPAA compliance and protect patient confidentiality at all times. Participate in training sessions and staff meetings to remain current on policies and workflows. Assist with patient outreach and contact Provide cross coverage for other Care Alliance staff as needed. Other duties as assigned Minimum Education and Experience: Required: High school diploma/GED required; associate degree preferred. At least one year of customer service or call center experience, preferably in a healthcare setting. . Bilingual in English & Spanish EPIC experience, preferred Excellent verbal and written communication skills Intermediate level experience using Microsoft Office products. Compensation details: 17-20 Hourly Wage PI3706a1ca9f15-4167
Bilingual Call Center Representative
Care Alliance Lakewood, Ohio
Description: Our Mission To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all. Our Vision Care Alliance will be the health center of choice , delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence , ensuring every patient receives the care they deserve with dignity, respect, and unwavering support. Our Values 1. Accessibility: We are committed to eliminating barriers to care, ensuring that every individual-regardless of background or circumstance-has access to high-quality healthcare. 2. Collaboration: Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals. 3. Accountability: We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence. 4. Compassion: We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding. 5. Innovation: We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community. 6. Excellence: We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences. Community Impact: We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships. Job Summary: The Bilingual Call Center Representative is responsible for serving as the first point of contact for patients by phone, including assisting Spanish-speaking patients with their healthcare needs. This position supports patient access through scheduling, appointment management, insurance verification, and general inquiries. The representative ensures clear and effective communication in both English and Spanish, handling all calls with professionalism, accuracy, and compassion. By providing culturally competent support, the Call Center Representative contributes to positive patient experiences and overall organizational efficiency. Requirements: Competencies: Include but are not limited to: Answer and route incoming calls promptly and courteously. Schedule and confirm patient appointments in accordance with established guidelines. Update and verify patient demographic and insurance information in the electronic health record (EHR). Provide accurate information regarding services, hours of operation, and locations. Handle patient inquiries, concerns, and basic complaints, escalating issues as needed. Open telephone encounters, refill requests, or route messages to the appropriate staff or pool. Assist patients with understanding payment policies and collecting co-pays when applicable. Track, document, and follow up on no-shows, cancellations, and rescheduled appointments. Contact insurance companies to verify patient coverage when necessary. Maintain HIPAA compliance and protect patient confidentiality at all times. Participate in training sessions and staff meetings to remain current on policies and workflows. Assist with patient outreach and contact Provide cross coverage for other Care Alliance staff as needed. Other duties as assigned Minimum Education and Experience: Required: High school diploma/GED required; associate degree preferred. At least one year of customer service or call center experience, preferably in a healthcare setting. . Bilingual in English & Spanish EPIC experience, preferred Excellent verbal and written communication skills Intermediate level experience using Microsoft Office products. Compensation details: 17-20 Hourly Wage PI3706a1ca9f15-4167
05/05/2026
Full time
Description: Our Mission To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all. Our Vision Care Alliance will be the health center of choice , delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence , ensuring every patient receives the care they deserve with dignity, respect, and unwavering support. Our Values 1. Accessibility: We are committed to eliminating barriers to care, ensuring that every individual-regardless of background or circumstance-has access to high-quality healthcare. 2. Collaboration: Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals. 3. Accountability: We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence. 4. Compassion: We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding. 5. Innovation: We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community. 6. Excellence: We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences. Community Impact: We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships. Job Summary: The Bilingual Call Center Representative is responsible for serving as the first point of contact for patients by phone, including assisting Spanish-speaking patients with their healthcare needs. This position supports patient access through scheduling, appointment management, insurance verification, and general inquiries. The representative ensures clear and effective communication in both English and Spanish, handling all calls with professionalism, accuracy, and compassion. By providing culturally competent support, the Call Center Representative contributes to positive patient experiences and overall organizational efficiency. Requirements: Competencies: Include but are not limited to: Answer and route incoming calls promptly and courteously. Schedule and confirm patient appointments in accordance with established guidelines. Update and verify patient demographic and insurance information in the electronic health record (EHR). Provide accurate information regarding services, hours of operation, and locations. Handle patient inquiries, concerns, and basic complaints, escalating issues as needed. Open telephone encounters, refill requests, or route messages to the appropriate staff or pool. Assist patients with understanding payment policies and collecting co-pays when applicable. Track, document, and follow up on no-shows, cancellations, and rescheduled appointments. Contact insurance companies to verify patient coverage when necessary. Maintain HIPAA compliance and protect patient confidentiality at all times. Participate in training sessions and staff meetings to remain current on policies and workflows. Assist with patient outreach and contact Provide cross coverage for other Care Alliance staff as needed. Other duties as assigned Minimum Education and Experience: Required: High school diploma/GED required; associate degree preferred. At least one year of customer service or call center experience, preferably in a healthcare setting. . Bilingual in English & Spanish EPIC experience, preferred Excellent verbal and written communication skills Intermediate level experience using Microsoft Office products. Compensation details: 17-20 Hourly Wage PI3706a1ca9f15-4167
Spectrum
Business Sales Representative
Spectrum Simpsonville, South Carolina
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. As a Business Sales Representative on Spectrum's SMB team, you will drive outbound B2B sales efforts by promoting Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers and expanding services with existing accounts. In this fast-paced, high-impact role, you'll build relationships with business decision-makers, identify their needs, and present tailored solutions that deliver real value. When you achieve target monthly commissions, your effective earnings target is $65K/year or higher or $31.25 hourly, including a base of $18.03/hr. This position is both dynamic and highly rewarding, offering substantial income growth opportunities tied directly to your sales performance and results. How You'll Make an Impact Initiate outbound calls and consult with new and existing business prospects to promote Spectrum Business solutions Build relationships with decision-makers and identify opportunities to expand services within accounts Achieve and exceed monthly sales targets by driving new lines of service and consistently meeting activity benchmarks Present customized proposals, handle objections, and educate customers about the features and benefits of Spectrum's offerings Maintain accurate records in sales and customer databases while balancing company leads with proactive lead generation Deliver professional and courteous experiences in every interaction, ensuring high satisfaction levels Demonstrate resilience and adaptability while handling escalated situations and changing priorities Working Conditions Office call center setting requiring extended periods seated with telephone headset and computer across multiple screens Exposure to moderate noise levels What You Will Bring to Spectrum Required Qualifications Education High school diploma or equivalent; further education in sales or business is a plus Experience Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate's degree, or equivalent combination of education and experience Skills Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc. Strong communication skills with the ability to read, write, speak, and understand English Demonstrate emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactions Goal-oriented with a track record of meeting or exceeding sales targets/expectations Ability to show proper judgement and initiative while adapting to changing priorities in a fast-paced environment Effectively use and multitask with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculator Work efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvement Troubleshoot technical problems with effective solutions Preferred Qualifications Education Degree in business, marketing, or related field Experience 1+ year of ICOMS and/or CSG billing software experience or similar 2+ years of telecommunication sales experience Skills Ability to build rapport quickly and convert cold outreach into qualified opportunities and sales Excellent verbal and written communication to engage clients, present solutions, and handle objections Proven ability to meet or exceed sales targets and quotas Familiarity with CRM software and sales tools; basic understanding of cable and internet services Skilled in negotiating pricing for products and services and delivering tailored solutions Understanding of the cable and telecommunications market, competitor offerings, and trends Strong organizational skills to manage multiple accounts and priorities Team player who contributes to shared goals and cross functional success Willingness to learn and adjust to new products, services, and sales techniques Positive, proactive approach to challenges and customer interactions STM200 6 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
05/05/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. As a Business Sales Representative on Spectrum's SMB team, you will drive outbound B2B sales efforts by promoting Spectrum Business Internet, Voice, Video, and Mobile solutions to prospective customers and expanding services with existing accounts. In this fast-paced, high-impact role, you'll build relationships with business decision-makers, identify their needs, and present tailored solutions that deliver real value. When you achieve target monthly commissions, your effective earnings target is $65K/year or higher or $31.25 hourly, including a base of $18.03/hr. This position is both dynamic and highly rewarding, offering substantial income growth opportunities tied directly to your sales performance and results. How You'll Make an Impact Initiate outbound calls and consult with new and existing business prospects to promote Spectrum Business solutions Build relationships with decision-makers and identify opportunities to expand services within accounts Achieve and exceed monthly sales targets by driving new lines of service and consistently meeting activity benchmarks Present customized proposals, handle objections, and educate customers about the features and benefits of Spectrum's offerings Maintain accurate records in sales and customer databases while balancing company leads with proactive lead generation Deliver professional and courteous experiences in every interaction, ensuring high satisfaction levels Demonstrate resilience and adaptability while handling escalated situations and changing priorities Working Conditions Office call center setting requiring extended periods seated with telephone headset and computer across multiple screens Exposure to moderate noise levels What You Will Bring to Spectrum Required Qualifications Education High school diploma or equivalent; further education in sales or business is a plus Experience Experience in a consultative sales role, professional experience with proven success and tenure, or 2+ years college education, associate's degree, or equivalent combination of education and experience Skills Ability to manage multiple tasks simultaneously: listening, reading, answering & asking questions, building rapport, and navigating multiple order entry systems across two screens while communicating via email etc. Strong communication skills with the ability to read, write, speak, and understand English Demonstrate emotional resilience and the ability to stay calm and focused under pressure or during escalated situations, empathizing with customers and maintaining composure during interactions Goal-oriented with a track record of meeting or exceeding sales targets/expectations Ability to show proper judgement and initiative while adapting to changing priorities in a fast-paced environment Effectively use and multitask with a personal computer; job specific software applications, MS Office, and office equipment such as telephone/dialer, headset, copier, fax and calculator Work efficiently both independently and collaboratively with others, showing motivation, initiative, attention to detail and the ability to receive, process and apply coaching and constructive feedback for continuous improvement Troubleshoot technical problems with effective solutions Preferred Qualifications Education Degree in business, marketing, or related field Experience 1+ year of ICOMS and/or CSG billing software experience or similar 2+ years of telecommunication sales experience Skills Ability to build rapport quickly and convert cold outreach into qualified opportunities and sales Excellent verbal and written communication to engage clients, present solutions, and handle objections Proven ability to meet or exceed sales targets and quotas Familiarity with CRM software and sales tools; basic understanding of cable and internet services Skilled in negotiating pricing for products and services and delivering tailored solutions Understanding of the cable and telecommunications market, competitor offerings, and trends Strong organizational skills to manage multiple accounts and priorities Team player who contributes to shared goals and cross functional success Willingness to learn and adjust to new products, services, and sales techniques Positive, proactive approach to challenges and customer interactions STM200 6 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
MSND Clinical Faculty /Director of Supervised Experiential Learning
Antioch University Yellow Springs, Ohio
Antioch University MSND Clinical Faculty /Director of Supervised Experiential Learning Position Title : MSND Clinical Faculty / SEL Director Program : Master of Science in Nutrition and Dietetics MSND Classification : Clinical Faculty, Full time Reports to : Dean, Graduate School of Nursing and Health Professions Location: Remote in Central Ohio Compensation: Antioch University offers a competitive compensation and benefits package that includes both direct and indirect pay. The compensation will be based on experience, education, knowledge, credentials, and a consideration of the difficulty and complexity of the position. The salary range for this position is $72,500.00 to $75,000.00. Position Overview: Antioch University seeks a student-centered faculty member with experience in and comfort with online teaching and mentoring to serve as a full-time faculty member in its Master of Science in Nutrition and Dietetics (MSND) Program. This position is in the Graduate School of Nursing and Health Professions and will report to the Master of Nutrition and Dietetics Program Director. This is a 12-month position. The successful candidate should be qualified to teach MSND core courses, advanced clinical courses, and oversee a masters capstone project. Our new faculty member will be responsible for the following: Primary Responsibilities Teaching & Student Engagement Teach graduate-level courses in nutrition and dietetics Develop and evaluate competency-based curriculum based on ACEND standards integrating didactic and experiential learning The successful candidate should be able to infuse health equity throughout the curriculum and contribute to the Divisions and Schools commitment to diversity, equity, inclusion, and belonging while helping students see health through a social justice lens. Evaluate student performance and provide timely feedback Advise and mentor graduate students on academic and professional development Experiential Learning Coordination Coordinate and manage student placements across diverse practice settings Ensure SEL experiences meet ACEND competency and program requirements Consult with supervisors and sites to assure compliance with ethical and professional standards, training guidelines, and accreditation standards. Monitor student progress and maintain appropriate documentation for ACEND accreditation and annual reporting Partnerships & Preceptor Engagement Develop and maintain relationships with clinical, community, and food systems partners Establish and manage affiliation agreements, and memoranda of understanding (MOUs) Coordinates all aspects of SEL site placements; maintain contact with sites and preceptors serving as university liaison Accreditation & Assessment Support ACEND accreditation activities, including annual reports and program review processes Collect and analyze program data related to student outcomes and program effectiveness Contribute to continuous quality improvement initiatives Service & Professional Engagement Participate in program, and departmental service Maintain RDN credential and engage in ongoing professional development Required Qualifications: Masters Degree in Nutrition or related field in Applied Health Sciences or Public Health Registered and licensed dietitian in good standing with the Commission on Dietetic Registration 3+ years experience teaching in higher education Online and/or teaching and mentoring Demonstrated commitment to diversity, equity, inclusion, and social justice Preferred Qualifications: Experience with ACEND accreditation standards, processes, and reporting Current Clinical experience Experience in online teaching and mentoring Experience in curriculum design and evaluation Hours of Employment This is a full-time position serving a national university. A work schedule will be established in consultation with the supervisor. Work Location The employee must reside in Central Ohio. Remote work is authorized in consultation with the supervisor. Physical Requirements While performing the duties of this job, the staff member is regularly required to sit, stand, use hands and fingers, and talk or hear. This is an active position, involving walking, climbing, lifting, stooping, and bending in the accomplishment of duties. Must be able to lift in excess of 25 pounds. Must be able to work occasionally in poor weather conditions, including heat, cold, rain or snow. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Antioch University reserves the right to change the duties of this position at any time. Benefits Voluntary Health, dental and vision plan and flexible spending account options; employer retirement plan contribution of 6%; voluntary salary deduction to a pre-tax or post-tax retirement account; employer paid life insurance and short term disability; voluntary supplemental life insurance, long-term disability, accidental death/dismemberment, critical illness, and accident coverage plans; 12 days per year sick leave (carry-over up to 65 days); tuition remission for employees and dependents at Antioch University campuses; and employee paid options with AFLAC, LegalShield, and Liberty Mutual. (This list is meant to be an informal summary of benefits. Plan benefits and eligibility requirements are governed by the plan documents and University policies which will be made available upon request). To Apply: Please email a letter of interest, CV, a statement of your teaching philosophy as it relates to this position, and a list of three professional references with names and contact information to . In the subject line of the email, please state MSND Clinical Faculty/SEL Director Please attach all documents including the letter of interest to the email. Coalition for the Common Good (CCG) EEO Statement The Coalition for the Common Good provides equal employment opportunity to all employees and applicants and prohibits discrimination on the basis of race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, disability status, genetics, protected veteran status, or any other characteristic or class protected by federal, state or local laws in matters affecting employment or in providing access to programs. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. The CCG complies with all state and federal laws that prohibit discrimination, including Title VII of the Civil Rights Act, Title IX, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, the Equal Pay Act, and the Age Discrimination in Employment Act. Inquiries should be addressed to the Office of Human Resources or the Office of the General Counsel. NOTE: The successful candidate for this position will be subject to a pre-employment background check . This position is included in the bargaining unit of Antioch University faculty that is represented by SEIU Local 925. Terms and conditions of employment for bargaining unit positions are subject to change based on collective bargaining. Compensation details: 0 Yearly Salary PI7af7561b5-
05/05/2026
Full time
Antioch University MSND Clinical Faculty /Director of Supervised Experiential Learning Position Title : MSND Clinical Faculty / SEL Director Program : Master of Science in Nutrition and Dietetics MSND Classification : Clinical Faculty, Full time Reports to : Dean, Graduate School of Nursing and Health Professions Location: Remote in Central Ohio Compensation: Antioch University offers a competitive compensation and benefits package that includes both direct and indirect pay. The compensation will be based on experience, education, knowledge, credentials, and a consideration of the difficulty and complexity of the position. The salary range for this position is $72,500.00 to $75,000.00. Position Overview: Antioch University seeks a student-centered faculty member with experience in and comfort with online teaching and mentoring to serve as a full-time faculty member in its Master of Science in Nutrition and Dietetics (MSND) Program. This position is in the Graduate School of Nursing and Health Professions and will report to the Master of Nutrition and Dietetics Program Director. This is a 12-month position. The successful candidate should be qualified to teach MSND core courses, advanced clinical courses, and oversee a masters capstone project. Our new faculty member will be responsible for the following: Primary Responsibilities Teaching & Student Engagement Teach graduate-level courses in nutrition and dietetics Develop and evaluate competency-based curriculum based on ACEND standards integrating didactic and experiential learning The successful candidate should be able to infuse health equity throughout the curriculum and contribute to the Divisions and Schools commitment to diversity, equity, inclusion, and belonging while helping students see health through a social justice lens. Evaluate student performance and provide timely feedback Advise and mentor graduate students on academic and professional development Experiential Learning Coordination Coordinate and manage student placements across diverse practice settings Ensure SEL experiences meet ACEND competency and program requirements Consult with supervisors and sites to assure compliance with ethical and professional standards, training guidelines, and accreditation standards. Monitor student progress and maintain appropriate documentation for ACEND accreditation and annual reporting Partnerships & Preceptor Engagement Develop and maintain relationships with clinical, community, and food systems partners Establish and manage affiliation agreements, and memoranda of understanding (MOUs) Coordinates all aspects of SEL site placements; maintain contact with sites and preceptors serving as university liaison Accreditation & Assessment Support ACEND accreditation activities, including annual reports and program review processes Collect and analyze program data related to student outcomes and program effectiveness Contribute to continuous quality improvement initiatives Service & Professional Engagement Participate in program, and departmental service Maintain RDN credential and engage in ongoing professional development Required Qualifications: Masters Degree in Nutrition or related field in Applied Health Sciences or Public Health Registered and licensed dietitian in good standing with the Commission on Dietetic Registration 3+ years experience teaching in higher education Online and/or teaching and mentoring Demonstrated commitment to diversity, equity, inclusion, and social justice Preferred Qualifications: Experience with ACEND accreditation standards, processes, and reporting Current Clinical experience Experience in online teaching and mentoring Experience in curriculum design and evaluation Hours of Employment This is a full-time position serving a national university. A work schedule will be established in consultation with the supervisor. Work Location The employee must reside in Central Ohio. Remote work is authorized in consultation with the supervisor. Physical Requirements While performing the duties of this job, the staff member is regularly required to sit, stand, use hands and fingers, and talk or hear. This is an active position, involving walking, climbing, lifting, stooping, and bending in the accomplishment of duties. Must be able to lift in excess of 25 pounds. Must be able to work occasionally in poor weather conditions, including heat, cold, rain or snow. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Antioch University reserves the right to change the duties of this position at any time. Benefits Voluntary Health, dental and vision plan and flexible spending account options; employer retirement plan contribution of 6%; voluntary salary deduction to a pre-tax or post-tax retirement account; employer paid life insurance and short term disability; voluntary supplemental life insurance, long-term disability, accidental death/dismemberment, critical illness, and accident coverage plans; 12 days per year sick leave (carry-over up to 65 days); tuition remission for employees and dependents at Antioch University campuses; and employee paid options with AFLAC, LegalShield, and Liberty Mutual. (This list is meant to be an informal summary of benefits. Plan benefits and eligibility requirements are governed by the plan documents and University policies which will be made available upon request). To Apply: Please email a letter of interest, CV, a statement of your teaching philosophy as it relates to this position, and a list of three professional references with names and contact information to . In the subject line of the email, please state MSND Clinical Faculty/SEL Director Please attach all documents including the letter of interest to the email. Coalition for the Common Good (CCG) EEO Statement The Coalition for the Common Good provides equal employment opportunity to all employees and applicants and prohibits discrimination on the basis of race, color, religion, age, sex, sexual orientation, gender identity, gender expression, pregnancy, national origin, disability status, genetics, protected veteran status, or any other characteristic or class protected by federal, state or local laws in matters affecting employment or in providing access to programs. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits, and training. The CCG complies with all state and federal laws that prohibit discrimination, including Title VII of the Civil Rights Act, Title IX, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, the Equal Pay Act, and the Age Discrimination in Employment Act. Inquiries should be addressed to the Office of Human Resources or the Office of the General Counsel. NOTE: The successful candidate for this position will be subject to a pre-employment background check . This position is included in the bargaining unit of Antioch University faculty that is represented by SEIU Local 925. Terms and conditions of employment for bargaining unit positions are subject to change based on collective bargaining. Compensation details: 0 Yearly Salary PI7af7561b5-
HR Specialist
Harbor Community Clinic San Pedro, California
MISSION, VISION, AND VALUES Our mission is to provide quality, comprehensive healthcare, and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals and philosophy of Harbor Community Health Centers. JOB SUMMARY The Human Resources Specialist will report directly to the Human Resources Manager and will be responsible for supporting day-to-day human resources operations with a primary focus on full-cycle recruitment, onboarding, and personnel records management. The Human Resources Specialist will manage the recruitment process from requisition through onboarding, maintain accurate and audit-ready employee records, and provide administrative and coordination support across HR functions including benefits, leaves of absence, and compliance-related processes. The Human Resources Specialist must perform all duties with independence, professionalism, precision, and confidentiality while supporting HarborCHC's mission and operational needs. ESSENTIAL DUTIES & RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Human Resources Specialist: Independently coordinate and manage full-cycle recruitment processes, including requisition creation, job postings, candidate screening, interview coordination, and offer administration Partner with hiring managers to support efficient and timely hiring processes (managers conduct interviews) Prepare and issue offer letters; conduct reference checks and initiate background screenings Coordinate and manage onboarding process, ensuring completion of all pre-employment requirements Maintain accurate, complete, and audit-ready personnel files; scan and upload employee documentation into ADP Workforce Now Conduct regular audits of employee records to ensure compliance with federal, state, and FQHC requirements Process employee lifecycle transactions including hires, terminations, and status changes Support benefits administration including enrollments, changes, and employee inquiries; assist with Open Enrollment Assist with leave of absence administration including tracking and coordination of required documentation Process and manage incoming HR-related mail and documentation, including Employment Development Department (EDD) requests such as unemployment insurance (UI) and state disability insurance (SDI) claims Coordinate employee-related logistics such as onboarding materials, badges, and system access Maintain and update job descriptions and HR documentation Provide general administrative support to the Human Resources department Perform other duties as assigned in support of Human Resources operations QUALIFICATIONS Required education, experience and/or training: High School Diploma or equivalent required; Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred Minimum 3-5 years of Human Resources experience with hands-on responsibility in recruitment and HR administration Demonstrated experience managing or supporting full-cycle recruitment processes Required: Recent hands-on experience with ADP Workforce Now (or similar ADP platform) Experience maintaining employee records and ensuring compliance with federal and state regulations Working knowledge of employment laws and HR best practices Strong organizational skills with a high level of attention to detail and accuracy Ability to manage multiple priorities and meet deadlines in a fast-paced environment Strong communication and interpersonal skills with the ability to interact effectively at all levels of the organization Ability to maintain confidentiality and handle sensitive information with discretion Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Experience working in a community clinic or Federally Qualified Health Center (FQHC) preferred Bilingual (English/Spanish) preferred REQUIRED CORE COMPETENCY • Demonstrated ability to independently manage recruitment and administrative HR functions with minimal supervision EXPECTATIONS Adheres to all HarborCHC's policies and procedures. Conducts self in a manner that represents HarborCHC's core values at all times. Must possess a solid commitment to the mission, policies, goals, and philosophy of HarborCHC. Maintains a positive and respectful attitude with all work-related contacts. Communicates regularly with his/her immediate supervisor about departmental and HarborCHC concerns. Consistently reports to work prepared to perform the duties of the position. Meets productivity standards and performs duties as workload necessitates. Maintain strict confidentiality of all data and information. Demonstrates integrity and accountability for duties and responsibilities. Performs all job functions in a professional and courteous manner. This includes answering phone calls and emails in a timely manner. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust. HOURS OF OPERATIONS HarborCHC is open Monday-Thursday 7:00am-7:00pm, Friday 8:00 am-5:00pm, and Saturday 8:00am-5:00pm. HR PROCEDURAL REQUIREMENTS Must be legally authorized to work in the United States Must successfully complete post-offer background screening and verification requirements This job description is not intended to be all-inclusive; additional duties may be assigned EQUAL EMPLOYMENT OPPORTUNITY STATEMENT HarborCHC does not discriminate in employment opportunities or practices on the basis of race; religion; color; sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions); sexual orientation; national origin; ancestry; physical or mental disability; medical condition; genetic information/characteristics; marital status/registered domestic partner status; age; sexual orientation; reproductive health decision-making; military or veteran status; use of cannabis off the job and away from the workplace; and any other basis protected by federal, state or local law or ordinance or regulation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. This policy applies whether the individual has or is perceived to have any of the characteristics protected by law or is associated with a person who has or is perceived to have any of the characteristics protected by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. DISCLAIMER The above statements define this position as it currently exists and are intended to describe the general responsibilities and requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer. In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend, or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice. Monday - Friday, 8:00 AM - 5:00 PM (onsite), supporting in-person onboarding, employee support, and HR operations. Compensation details: 30-35 Hourly Wage PI7b11d8a11fc5-0270
05/05/2026
Full time
MISSION, VISION, AND VALUES Our mission is to provide quality, comprehensive healthcare, and supportive services to those in our community. Our vision is "Improving the Health and Well Being of our Community." Our Core Values consist of Integrity, Compassion, and Excellence. Employees must possess a strong commitment to the mission, policies, goals and philosophy of Harbor Community Health Centers. JOB SUMMARY The Human Resources Specialist will report directly to the Human Resources Manager and will be responsible for supporting day-to-day human resources operations with a primary focus on full-cycle recruitment, onboarding, and personnel records management. The Human Resources Specialist will manage the recruitment process from requisition through onboarding, maintain accurate and audit-ready employee records, and provide administrative and coordination support across HR functions including benefits, leaves of absence, and compliance-related processes. The Human Resources Specialist must perform all duties with independence, professionalism, precision, and confidentiality while supporting HarborCHC's mission and operational needs. ESSENTIAL DUTIES & RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Human Resources Specialist: Independently coordinate and manage full-cycle recruitment processes, including requisition creation, job postings, candidate screening, interview coordination, and offer administration Partner with hiring managers to support efficient and timely hiring processes (managers conduct interviews) Prepare and issue offer letters; conduct reference checks and initiate background screenings Coordinate and manage onboarding process, ensuring completion of all pre-employment requirements Maintain accurate, complete, and audit-ready personnel files; scan and upload employee documentation into ADP Workforce Now Conduct regular audits of employee records to ensure compliance with federal, state, and FQHC requirements Process employee lifecycle transactions including hires, terminations, and status changes Support benefits administration including enrollments, changes, and employee inquiries; assist with Open Enrollment Assist with leave of absence administration including tracking and coordination of required documentation Process and manage incoming HR-related mail and documentation, including Employment Development Department (EDD) requests such as unemployment insurance (UI) and state disability insurance (SDI) claims Coordinate employee-related logistics such as onboarding materials, badges, and system access Maintain and update job descriptions and HR documentation Provide general administrative support to the Human Resources department Perform other duties as assigned in support of Human Resources operations QUALIFICATIONS Required education, experience and/or training: High School Diploma or equivalent required; Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred Minimum 3-5 years of Human Resources experience with hands-on responsibility in recruitment and HR administration Demonstrated experience managing or supporting full-cycle recruitment processes Required: Recent hands-on experience with ADP Workforce Now (or similar ADP platform) Experience maintaining employee records and ensuring compliance with federal and state regulations Working knowledge of employment laws and HR best practices Strong organizational skills with a high level of attention to detail and accuracy Ability to manage multiple priorities and meet deadlines in a fast-paced environment Strong communication and interpersonal skills with the ability to interact effectively at all levels of the organization Ability to maintain confidentiality and handle sensitive information with discretion Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Experience working in a community clinic or Federally Qualified Health Center (FQHC) preferred Bilingual (English/Spanish) preferred REQUIRED CORE COMPETENCY • Demonstrated ability to independently manage recruitment and administrative HR functions with minimal supervision EXPECTATIONS Adheres to all HarborCHC's policies and procedures. Conducts self in a manner that represents HarborCHC's core values at all times. Must possess a solid commitment to the mission, policies, goals, and philosophy of HarborCHC. Maintains a positive and respectful attitude with all work-related contacts. Communicates regularly with his/her immediate supervisor about departmental and HarborCHC concerns. Consistently reports to work prepared to perform the duties of the position. Meets productivity standards and performs duties as workload necessitates. Maintain strict confidentiality of all data and information. Demonstrates integrity and accountability for duties and responsibilities. Performs all job functions in a professional and courteous manner. This includes answering phone calls and emails in a timely manner. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust. HOURS OF OPERATIONS HarborCHC is open Monday-Thursday 7:00am-7:00pm, Friday 8:00 am-5:00pm, and Saturday 8:00am-5:00pm. HR PROCEDURAL REQUIREMENTS Must be legally authorized to work in the United States Must successfully complete post-offer background screening and verification requirements This job description is not intended to be all-inclusive; additional duties may be assigned EQUAL EMPLOYMENT OPPORTUNITY STATEMENT HarborCHC does not discriminate in employment opportunities or practices on the basis of race; religion; color; sex/gender (including pregnancy, childbirth, breastfeeding or related medical conditions); sexual orientation; national origin; ancestry; physical or mental disability; medical condition; genetic information/characteristics; marital status/registered domestic partner status; age; sexual orientation; reproductive health decision-making; military or veteran status; use of cannabis off the job and away from the workplace; and any other basis protected by federal, state or local law or ordinance or regulation, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. This policy applies whether the individual has or is perceived to have any of the characteristics protected by law or is associated with a person who has or is perceived to have any of the characteristics protected by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training. DISCLAIMER The above statements define this position as it currently exists and are intended to describe the general responsibilities and requirements for this job. They are not to be considered as an exhaustive statement of duties, responsibilities, or requirements and does not limit the assignment of additional duties at the discretion of the supervisor. HarborCHC is an at-will employer. In addition, HarborCHC may change your duties, compensation or hours, or transfer, reassign, promote, demote, suspend, or otherwise change the terms and conditions of your employment (other than the at-will relationship), with or without cause or prior notice. Monday - Friday, 8:00 AM - 5:00 PM (onsite), supporting in-person onboarding, employee support, and HR operations. Compensation details: 30-35 Hourly Wage PI7b11d8a11fc5-0270
Call Center Representative
West Coast University Irvine, California
At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship. As a part of this team, you will guide students to do more than change their own lives - you will help change the lives of every patient they care for throughout their career. You will make an impact by: Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives. Receive and screen inbound calls for both American Career College and West Coast University. Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly. Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet. Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus. Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward. Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue. Your Experience Includes: Minimum 2 years' experience preferred. Customer Service experience. A minimum of one to two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position. Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy. Telephone Auto Dialing System experience preferred. Education: High School Graduate or equivalent required. Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University. At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth. West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates. Campus: Administration Irvine Function: Customer Service
05/05/2026
Full time
At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship. As a part of this team, you will guide students to do more than change their own lives - you will help change the lives of every patient they care for throughout their career. You will make an impact by: Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives. Receive and screen inbound calls for both American Career College and West Coast University. Route them to appropriate departments or individuals at the campuses, take detailed/accurate messages and forward accordingly. Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the Admissions team member and assign the CRM record/information to the advisor based on rotation. Be responsible for outbound calls for, both, American Career College and West Coast University using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet. Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus. Take appropriate information for Career Service Employer calls. Transfer calls to program specialist accordingly or take detailed messages and forward. Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue. Your Experience Includes: Minimum 2 years' experience preferred. Customer Service experience. A minimum of one to two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position. Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy. Telephone Auto Dialing System experience preferred. Education: High School Graduate or equivalent required. Do you want a career that allows you to make a difference in other people's lives? Discover what it means to truly believe in the work that you do at West Coast University. At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates' professional growth. West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates. Campus: Administration Irvine Function: Customer Service
Emergency Medicine Physician Assistant
Agile Occupational Medicine Los Banos, California
Position Summary This position provides an opportunity to operate with an independent nature and with a keen focus on quality care. In addition to clinic duties, as a Nurse Practitioner (NP) or Physician Assistant (PA) with Agile you will sharpen your leadership skills by joining a medical team with expertise in occupational medicine, coaching back-office staff, educating nursing staff and students. At Agile, you can directly and positively affect change every day in patients lives. Schedule: Monday through Friday, 8:30 AM to 5:30 PM Compensation: Starting compensation range is $145,000.00- $170,000.00 annually. Exact compensation may vary based on skills, experience, and location. Responsibilities Assures personal compliance with licensing, certification, and accrediting bodies Evaluates and treats occupational medicine patients in accordance with Agile's medical practice model Establishes and monitors appropriate level of care for center patients Completes all medical record documentation prior to end of shift Works with Center Medical Director to ensure operations are consistent with medical and professional standards of care and professional PA/NP association Recommends potential growth opportunities for new or existing services within the Center Meets with Medical Director or designate to discuss quality of patient care, review policies, procedures, outcomes reports, and records Calls client representatives following employee treatment for initial injury and/or at any significant change in status In the absence of Center Medical Director, provides guidance to other medical personnel and center colleagues Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow through on all patient care orders Ensures compliance with individual State Practice Act, and Workers Compensation regulations Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours Works with medical and clinical leadership to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition Promotes center initiatives and workflows that are consistent with those in other centers This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements Education/Credentials Graduate of an accredited PA or NP program and an unrestricted California PA/NP license (or license in progress) Must meet all licensure requirements for the applicable state of practice Active DEA registration required Current BLS and AED certification required NRCME (DOT Medical Examiner) certification required or ability to obtain within 30 days of hire Job-Related Skills/Competencies Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Medicine knowledge Systems evaluation knowledge Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Judgment and decision making Critical thinking Speaking to effectively convey information to supervisors, peers, or customers Instructing skills to teach others Demonstrated knowledge of techniques and information needed to diagnose and treat human injuries Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity Ability to put patients first and enjoys treating patients Must be a team player in a multidisciplinary environment Demonstrates a value of all contributions to product and outcome Displays a professional, approachable, and selfless demeanor at all times both to external and internal clients Agrees, supports, and commits to Agile s core practice standards and policies and procedures Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback Working knowledge of medical office administration and procedures Basic computer skills, including email Preferred experience with electronic medical record application Benefits Comprehensive benefits package, including medical, dental, vision, life, and disability insurance 401(k) plan with employer match Annual CME stipend with dedicated paid CME time off Employer-paid medical malpractice insurance Paid time off and company-paid holidays Excellent work-life balance - no required nights, weekends, or holidays Collaborative, fast-paced and dynamic work environment Opportunity to make a meaningful impact on patient care and clinic performance Why You Should Join Our Team Agile Occupational Medicine is a leading occupational medicine group with a network of 41 centers dedicated to providing comprehensive healthcare services to businesses and their employees across California and Yuma, Arizona. We specialize in ensuring the health and well-being of workers through a range of medical services, including injury care (workers compensation) and physical examinations (employer services). We are a rapidly growing company with a fun and collaborative work environment. We are passionate about disrupting the world of occupational medicine, and we are committed to providing our customers and patients with the best possible experience. We offer our employees competitive salaries, commission, and benefits, and we give them the opportunity to make a real impact on the business. Agile Occupational Medicine is an Equal Opportunity Employer. Agile does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided upon qualifications, merit, and business need
05/05/2026
Full time
Position Summary This position provides an opportunity to operate with an independent nature and with a keen focus on quality care. In addition to clinic duties, as a Nurse Practitioner (NP) or Physician Assistant (PA) with Agile you will sharpen your leadership skills by joining a medical team with expertise in occupational medicine, coaching back-office staff, educating nursing staff and students. At Agile, you can directly and positively affect change every day in patients lives. Schedule: Monday through Friday, 8:30 AM to 5:30 PM Compensation: Starting compensation range is $145,000.00- $170,000.00 annually. Exact compensation may vary based on skills, experience, and location. Responsibilities Assures personal compliance with licensing, certification, and accrediting bodies Evaluates and treats occupational medicine patients in accordance with Agile's medical practice model Establishes and monitors appropriate level of care for center patients Completes all medical record documentation prior to end of shift Works with Center Medical Director to ensure operations are consistent with medical and professional standards of care and professional PA/NP association Recommends potential growth opportunities for new or existing services within the Center Meets with Medical Director or designate to discuss quality of patient care, review policies, procedures, outcomes reports, and records Calls client representatives following employee treatment for initial injury and/or at any significant change in status In the absence of Center Medical Director, provides guidance to other medical personnel and center colleagues Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow through on all patient care orders Ensures compliance with individual State Practice Act, and Workers Compensation regulations Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours Works with medical and clinical leadership to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition Promotes center initiatives and workflows that are consistent with those in other centers This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements Education/Credentials Graduate of an accredited PA or NP program and an unrestricted California PA/NP license (or license in progress) Must meet all licensure requirements for the applicable state of practice Active DEA registration required Current BLS and AED certification required NRCME (DOT Medical Examiner) certification required or ability to obtain within 30 days of hire Job-Related Skills/Competencies Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Medicine knowledge Systems evaluation knowledge Customer and personal service knowledge including needs assessment, meeting quality standards for services and evaluation of customer satisfaction Judgment and decision making Critical thinking Speaking to effectively convey information to supervisors, peers, or customers Instructing skills to teach others Demonstrated knowledge of techniques and information needed to diagnose and treat human injuries Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity Ability to put patients first and enjoys treating patients Must be a team player in a multidisciplinary environment Demonstrates a value of all contributions to product and outcome Displays a professional, approachable, and selfless demeanor at all times both to external and internal clients Agrees, supports, and commits to Agile s core practice standards and policies and procedures Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback Working knowledge of medical office administration and procedures Basic computer skills, including email Preferred experience with electronic medical record application Benefits Comprehensive benefits package, including medical, dental, vision, life, and disability insurance 401(k) plan with employer match Annual CME stipend with dedicated paid CME time off Employer-paid medical malpractice insurance Paid time off and company-paid holidays Excellent work-life balance - no required nights, weekends, or holidays Collaborative, fast-paced and dynamic work environment Opportunity to make a meaningful impact on patient care and clinic performance Why You Should Join Our Team Agile Occupational Medicine is a leading occupational medicine group with a network of 41 centers dedicated to providing comprehensive healthcare services to businesses and their employees across California and Yuma, Arizona. We specialize in ensuring the health and well-being of workers through a range of medical services, including injury care (workers compensation) and physical examinations (employer services). We are a rapidly growing company with a fun and collaborative work environment. We are passionate about disrupting the world of occupational medicine, and we are committed to providing our customers and patients with the best possible experience. We offer our employees competitive salaries, commission, and benefits, and we give them the opportunity to make a real impact on the business. Agile Occupational Medicine is an Equal Opportunity Employer. Agile does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided upon qualifications, merit, and business need
Business Development Representative
Germain Automotive Columbus, Ohio
Business Development Representative Business Development Specialist Germain Automotive Partnership is a leading automotive dealership committed to delivering exceptional guest experiences. Our Business Development Center (BDC) team is the first point of contact for prospective customers, playing a key role in guiding them through their buying journey. Position Overview: We are seeking an enthusiastic, self-motivated BDC Agent to manage incoming leads, maintain customer communication, and schedule appointments for our sales team. This role is perfect for someone who thrives in a fast-paced, goal-oriented environment and enjoys creating meaningful customer interactions. Key Responsibilities: Respond to internet leads, phone calls, and chats in a timely and professional manner Schedule appointments and follow up on missed opportunities Maintain detailed records of all communications and customer interactions Collaborate with the sales team to drive showroom traffic and sales Meet daily and weekly communication and appointment-setting targets Stay up to date on product knowledge and dealership promotions Why Germain? At Germain Automotive Partnership, we dont just sell cars we create experiences. As part of our BDC team, youll: Be at the heart of the guest experience, helping people navigate one of the biggest purchases of their lives. Join a team that values collaboration, energy, and results your voice and ideas matter. Receive ongoing training, mentorship, and opportunities for growth, both in your role and your career. Work in a fast-paced, rewarding environment where your efforts directly impact success. Be part of a recognized, respected dealership network that prioritizes integrity, customer service, and team culture. Base salary: $26,000 annually Additional earnings: Tiered bonus/commission structure based on performance! Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT! Germain Automotive Partnershipis proud to offer the following benefits for our employees: Medical Insurance Dental Insurance Vision Insurance Weekly Pay Parental Leave 401K Life Insurance Short and Long-term Disability Insurance Paid time off (Accrued after 90 days) Employee Discounts State of the art technology Compensation details: 26000 Yearly Salary PIc53c56d7c5-
05/05/2026
Full time
Business Development Representative Business Development Specialist Germain Automotive Partnership is a leading automotive dealership committed to delivering exceptional guest experiences. Our Business Development Center (BDC) team is the first point of contact for prospective customers, playing a key role in guiding them through their buying journey. Position Overview: We are seeking an enthusiastic, self-motivated BDC Agent to manage incoming leads, maintain customer communication, and schedule appointments for our sales team. This role is perfect for someone who thrives in a fast-paced, goal-oriented environment and enjoys creating meaningful customer interactions. Key Responsibilities: Respond to internet leads, phone calls, and chats in a timely and professional manner Schedule appointments and follow up on missed opportunities Maintain detailed records of all communications and customer interactions Collaborate with the sales team to drive showroom traffic and sales Meet daily and weekly communication and appointment-setting targets Stay up to date on product knowledge and dealership promotions Why Germain? At Germain Automotive Partnership, we dont just sell cars we create experiences. As part of our BDC team, youll: Be at the heart of the guest experience, helping people navigate one of the biggest purchases of their lives. Join a team that values collaboration, energy, and results your voice and ideas matter. Receive ongoing training, mentorship, and opportunities for growth, both in your role and your career. Work in a fast-paced, rewarding environment where your efforts directly impact success. Be part of a recognized, respected dealership network that prioritizes integrity, customer service, and team culture. Base salary: $26,000 annually Additional earnings: Tiered bonus/commission structure based on performance! Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT! Germain Automotive Partnershipis proud to offer the following benefits for our employees: Medical Insurance Dental Insurance Vision Insurance Weekly Pay Parental Leave 401K Life Insurance Short and Long-term Disability Insurance Paid time off (Accrued after 90 days) Employee Discounts State of the art technology Compensation details: 26000 Yearly Salary PIc53c56d7c5-
Spectrum
Business Sales and Retention Specialist
Spectrum Charlotte, North Carolina
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Are you passionate about turning challenges into opportunities? As a Call Center Business Sales Customer Solutions Representative at Spectrum, you'll play a key role in maximizing customer and revenue retention. By handling inbound and outbound calls from commercial customers considering service changes, you'll use your expertise to retain and grow their business. Your ability to build strong relationships and provide tailored solutions will directly impact our company's success and customer satisfaction. Join our team and make a meaningful difference in ensuring our clients stay connected and thriving. How You'll Make an Impact Strengthen customer relationships by actively listening and identifying opportunities to enhance or retain services while meeting monthly save and sell targets Guide customers through consultative discussions to uncover needs, recommend additional services and optimize current product offerings and pricing Educate customers on the advantages of Spectrum Business products including Internet, Voice, TV and Mobile to maximize their value Address customer concerns empathetically, ensuring timely resolution and full ownership of each issue from start to finish Communicate professionally with customers and collaborate with internal teams to provide effective solutions and maintain high service standards Demonstrate resilience and composure during escalated situations, reframing objections as opportunities to retain and educate customers Navigate multiple computer systems efficiently while multitasking such as handling customer inquiries, processing orders and building rapport Working Conditions Work in a high-energy, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Communicate clearly and professionally Availability for a flexible schedule and overtime when needed Working knowledge of telecommunications services such as Video, Internet, Voice and Mobile Proficient use of computer and multiple software applications at once Proven track record of sales success Preferred Qualifications Education Associates degree or higher in a related field of study (e.g., Business Administration, Sales, Marketing, Communications, or related) Experience 2+ years of Call Center experience in the areas of customer service and or phone / sales CSG billing software experience preferred B2B sales experience Telecommunications or Mobile product sales Skills 2+ years of call center experience SRT100 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
05/05/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Are you passionate about turning challenges into opportunities? As a Call Center Business Sales Customer Solutions Representative at Spectrum, you'll play a key role in maximizing customer and revenue retention. By handling inbound and outbound calls from commercial customers considering service changes, you'll use your expertise to retain and grow their business. Your ability to build strong relationships and provide tailored solutions will directly impact our company's success and customer satisfaction. Join our team and make a meaningful difference in ensuring our clients stay connected and thriving. How You'll Make an Impact Strengthen customer relationships by actively listening and identifying opportunities to enhance or retain services while meeting monthly save and sell targets Guide customers through consultative discussions to uncover needs, recommend additional services and optimize current product offerings and pricing Educate customers on the advantages of Spectrum Business products including Internet, Voice, TV and Mobile to maximize their value Address customer concerns empathetically, ensuring timely resolution and full ownership of each issue from start to finish Communicate professionally with customers and collaborate with internal teams to provide effective solutions and maintain high service standards Demonstrate resilience and composure during escalated situations, reframing objections as opportunities to retain and educate customers Navigate multiple computer systems efficiently while multitasking such as handling customer inquiries, processing orders and building rapport Working Conditions Work in a high-energy, team-oriented, in-office call center environment What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience 1+ years of sales experience Skills Ability to read, write, speak and understand English Communicate clearly and professionally Availability for a flexible schedule and overtime when needed Working knowledge of telecommunications services such as Video, Internet, Voice and Mobile Proficient use of computer and multiple software applications at once Proven track record of sales success Preferred Qualifications Education Associates degree or higher in a related field of study (e.g., Business Administration, Sales, Marketing, Communications, or related) Experience 2+ years of Call Center experience in the areas of customer service and or phone / sales CSG billing software experience preferred B2B sales experience Telecommunications or Mobile product sales Skills 2+ years of call center experience SRT100 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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