McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Lead Project Manager, Strategic Execution serves as the central hub for cross-functional initiative delivery and enterprise stakeholder coordination for Masters, reporting directly to the Masters General Manager. This role partners with leaders across the organization to translate strategic priorities into actionable plans and measurable outcomes-driving alignment, momentum, and accountability across complex workstreams. The ideal candidate brings strong program management discipline, executive-ready communication, and the ability to influence without authority to deliver results and sustain adoption. McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position. This is an individual contributor role Key Responsibilities Lead a portfolio of cross-functional strategic initiatives critical to Masters' growth (e.g., DC capacity planning, inventory allocation logic, 3PL vs. drop-ship model evaluation, product/channel expansion, and technology advocacy). Translate strategy into executable plans with clear scope, outcomes, milestones, risks, dependencies, owners, and success metrics; maintain integrated roadmaps and delivery cadence. Coordinate and drive execution across enterprise functions and lead cross-functional workstreams (e.g., Supply Chain Operations, Manufacturing/Transportation, Finance, Credit) to advance priorities and remove obstacles. Serve as Masters' primary liaison for enterprise-level decisions and initiatives; build relationships with senior leaders and ensure Masters is represented in enterprise planning, technology upgrades, and operational changes. Develop business cases and decision support to inform resource investments, operating model changes, and strategic options (e.g., alternative channels, M&A); communicate recommendations and tradeoffs to leaders. Establish performance management and reporting for strategic execution, including executive-ready scorecards, KPI tracking, benefits realization (in partnership with Finance), decision logs, and escalation paths. Promote disciplined ways of working and change leadership by improving meeting effectiveness, aligning stakeholders on decisions, and driving adoption and continuous improvement across impacted teams. Minimum Requirement Degree and typically requires 10+ years of relevant experience. Less years required if has relevant Master's or Doctorate qualifications. Education Bachelor's degree in business or related field required. Critical Skills 10+ years of experience in strategic planning, business partnering, and program/project management Experience managing complex, cross-functional transformation programs in matrixed organizations Experience building business cases and driving enterprise-level strategic decisions Background in supply chain, distribution, and/or pharmaceutical operations Demonstrated success managing multiple concurrent initiatives with competing priorities Experience serving as a chief of staff and/or strategic initiatives lead for a business unit Additional Knowledge and Skills Stakeholder and relationship management: Ability to influence without direct authority at senior levels Strategic thinking: Connects tactical execution to long-term business objectives Program management: Complex initiative portfolios with competing priorities Communication: Translates between operational details and executive strategy Analytical mindset: Data-driven business cases and progress tracking Work Environment and Travel Office environment Travel up to 30% Salary: 140 600.00 USD Annual (20% MIP) P5 This job description is general in nature and is not intended to be an exhaustive list of all responsibilities. Other duties may be assigned as needed to meet company goals. This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/work-from-home model. If located in DFW area, the selected candidate may be expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated according to team needs and business priorities. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $140,200 - $233,600 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/04/2026
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Lead Project Manager, Strategic Execution serves as the central hub for cross-functional initiative delivery and enterprise stakeholder coordination for Masters, reporting directly to the Masters General Manager. This role partners with leaders across the organization to translate strategic priorities into actionable plans and measurable outcomes-driving alignment, momentum, and accountability across complex workstreams. The ideal candidate brings strong program management discipline, executive-ready communication, and the ability to influence without authority to deliver results and sustain adoption. McKesson complies with all applicable U.S. immigration laws and regulations. The Company does not provide employer support or sponsorship for any immigration related employment benefit for this role. Applicants must be currently authorized to work in the United States on a fulltime basis without the need for employer support or sponsorship now or in the future. This includes having the legal right to work in the United States without the need for McKesson support or sponsorship for any immigration related employment authorization (e.g., H1B, O1, E3, H1B1, TN, F1 OPT, F1 STEM OPT, F1 CPT, etc.) now or in the future. If you will require McKesson to provide immigration support or sponsorship now or in the future, you should not apply for this position. This is an individual contributor role Key Responsibilities Lead a portfolio of cross-functional strategic initiatives critical to Masters' growth (e.g., DC capacity planning, inventory allocation logic, 3PL vs. drop-ship model evaluation, product/channel expansion, and technology advocacy). Translate strategy into executable plans with clear scope, outcomes, milestones, risks, dependencies, owners, and success metrics; maintain integrated roadmaps and delivery cadence. Coordinate and drive execution across enterprise functions and lead cross-functional workstreams (e.g., Supply Chain Operations, Manufacturing/Transportation, Finance, Credit) to advance priorities and remove obstacles. Serve as Masters' primary liaison for enterprise-level decisions and initiatives; build relationships with senior leaders and ensure Masters is represented in enterprise planning, technology upgrades, and operational changes. Develop business cases and decision support to inform resource investments, operating model changes, and strategic options (e.g., alternative channels, M&A); communicate recommendations and tradeoffs to leaders. Establish performance management and reporting for strategic execution, including executive-ready scorecards, KPI tracking, benefits realization (in partnership with Finance), decision logs, and escalation paths. Promote disciplined ways of working and change leadership by improving meeting effectiveness, aligning stakeholders on decisions, and driving adoption and continuous improvement across impacted teams. Minimum Requirement Degree and typically requires 10+ years of relevant experience. Less years required if has relevant Master's or Doctorate qualifications. Education Bachelor's degree in business or related field required. Critical Skills 10+ years of experience in strategic planning, business partnering, and program/project management Experience managing complex, cross-functional transformation programs in matrixed organizations Experience building business cases and driving enterprise-level strategic decisions Background in supply chain, distribution, and/or pharmaceutical operations Demonstrated success managing multiple concurrent initiatives with competing priorities Experience serving as a chief of staff and/or strategic initiatives lead for a business unit Additional Knowledge and Skills Stakeholder and relationship management: Ability to influence without direct authority at senior levels Strategic thinking: Connects tactical execution to long-term business objectives Program management: Complex initiative portfolios with competing priorities Communication: Translates between operational details and executive strategy Analytical mindset: Data-driven business cases and progress tracking Work Environment and Travel Office environment Travel up to 30% Salary: 140 600.00 USD Annual (20% MIP) P5 This job description is general in nature and is not intended to be an exhaustive list of all responsibilities. Other duties may be assigned as needed to meet company goals. This position offers the possibility of a hybrid work arrangement based on recent updates to our in-office/work-from-home model. If located in DFW area, the selected candidate may be expected to work on-site at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in-office days may be designated according to team needs and business priorities. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $140,200 - $233,600 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Role This position reports to the Sr. Manager, Accounting Operations and is responsible for the core operational accounting for Trade Vendors COGS & AP as part of the shared service accounting environment within the Accounting, Reporting, and Compliance operations (ARC) team. Monthly close tasks will include performing and reviewing journal entries, reconciliations, and internal reporting, and providing fluctuation explanations for both the balance sheet and income statement. These responsibilities also include acting as an accounting business partner with our various stakeholders and Business Units (BU) across North America and may be called upon to support various group deliverables. This role will be required to collaborate and support our virtual third-party service provider to: share expertise, contribute to process improvements, analyze exceptions, monitor escalations, review work, and reach resolution for outstanding items. Lastly, this role will focus on improving SOX tasks and oversight and support audit requests from external and internal auditors. Key Responsibilities Perform and review period-end close accounting activities for Trade Vendors COGS & AP and ensure deadlines are met Review journal entries prepared by the outsourced (virtual) team and supporting documentation Review balance sheet reconciliations and reports prepared by the outsourced (virtual) team Perform high risk journal entries and account reconciliations Oversee various Month-End reports Oversee tasks performed by the outsourced (virtual) team to ensure quality service delivery and mitigate risk Provide feedback and support escalations raised by our outsourced (virtual) team Provide monthly flux analysis explanations for specific general ledger accounts Provide accounting support to various stakeholders and multiple functions across multiple Business Units Review and update applicable Statement of Procedures (SOPs), work instructions, and policies Recommend and implement process and system improvement through standardization and automation Compliance with applicable SOX requirements and policies Active involvement in external and internal audits Ensure that the company's policies are respected Ensure effective communication with all levels of the Company Qualifications Minimum Requirements 3+ years of accounting experience Certified Public Accountant, or equivalent work experience Critical Skills Experience with SAP or other large ERPs Experience working with a global outsource provider preferred Experience working with a global team Strong communication skills Demonstrated ability to collaborate and develop strong partnerships with all facets of the organization Excellent team building skills, strategic problem-solving skills, strong project and resource management, skills, analytical and conceptual thinking skills Thorough knowledge and understanding of accounting principles and internal control environments Experience documenting accounting processes and understanding how those processes impact the business Great sense of urgency and respect for deadlines Education Bachelor's or Master's degree in accounting or related field required Physical Requirements General office demands. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $76,400 - $127,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/04/2026
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Role This position reports to the Sr. Manager, Accounting Operations and is responsible for the core operational accounting for Trade Vendors COGS & AP as part of the shared service accounting environment within the Accounting, Reporting, and Compliance operations (ARC) team. Monthly close tasks will include performing and reviewing journal entries, reconciliations, and internal reporting, and providing fluctuation explanations for both the balance sheet and income statement. These responsibilities also include acting as an accounting business partner with our various stakeholders and Business Units (BU) across North America and may be called upon to support various group deliverables. This role will be required to collaborate and support our virtual third-party service provider to: share expertise, contribute to process improvements, analyze exceptions, monitor escalations, review work, and reach resolution for outstanding items. Lastly, this role will focus on improving SOX tasks and oversight and support audit requests from external and internal auditors. Key Responsibilities Perform and review period-end close accounting activities for Trade Vendors COGS & AP and ensure deadlines are met Review journal entries prepared by the outsourced (virtual) team and supporting documentation Review balance sheet reconciliations and reports prepared by the outsourced (virtual) team Perform high risk journal entries and account reconciliations Oversee various Month-End reports Oversee tasks performed by the outsourced (virtual) team to ensure quality service delivery and mitigate risk Provide feedback and support escalations raised by our outsourced (virtual) team Provide monthly flux analysis explanations for specific general ledger accounts Provide accounting support to various stakeholders and multiple functions across multiple Business Units Review and update applicable Statement of Procedures (SOPs), work instructions, and policies Recommend and implement process and system improvement through standardization and automation Compliance with applicable SOX requirements and policies Active involvement in external and internal audits Ensure that the company's policies are respected Ensure effective communication with all levels of the Company Qualifications Minimum Requirements 3+ years of accounting experience Certified Public Accountant, or equivalent work experience Critical Skills Experience with SAP or other large ERPs Experience working with a global outsource provider preferred Experience working with a global team Strong communication skills Demonstrated ability to collaborate and develop strong partnerships with all facets of the organization Excellent team building skills, strategic problem-solving skills, strong project and resource management, skills, analytical and conceptual thinking skills Thorough knowledge and understanding of accounting principles and internal control environments Experience documenting accounting processes and understanding how those processes impact the business Great sense of urgency and respect for deadlines Education Bachelor's or Master's degree in accounting or related field required Physical Requirements General office demands. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $76,400 - $127,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. We are seeking a highly experienced Principal Solution Architect to lead the design and implementation of innovative and scalable supply chain solutions for McKesson. This role will be critical in driving digital transformation and optimizing our supply chain operations through strategic technology architecture. Job Responsibilities Strategic Architecture Leadership: Define and own the technical architecture vision, strategy, and roadmap for supply chain solutions, aligning with McKesson's overall enterprise architecture and business objectives. Solution Design & Development: Lead the end-to-end design of complex, large-scale supply chain solutions, including evaluating technology options, defining integration strategies, and ensuring adherence to architectural principles and best practices. Technical Guidance & Mentorship: Provide expert technical guidance and mentorship to development teams, fostering a culture of innovation, technical excellence, and continuous improvement. Stakeholder Collaboration: Collaborate extensively with business stakeholders, product managers, enterprise architects, and engineering teams to translate business requirements into robust and scalable technical solutions. Technology Evaluation & Selection: Research, evaluate, and recommend new technologies, platforms, and tools that can enhance McKesson's supply chain capabilities and drive competitive advantage. Performance & Scalability Optimization: Ensure designed solutions meet high standards of performance, scalability, security, reliability, and maintainability. Risk Management: Identify and mitigate technical risks associated with solution design and implementation, proactively addressing potential challenges. Documentation & Communication: Create and maintain comprehensive architectural documentation, including technical specifications, design patterns, and standards. Effectively communicate complex technical concepts to diverse audiences. Job Qualifications Bachelor's degree in Computer Science, Engineering, Information Systems, Business or a related field. Master's degree preferred. 10+ years of progressive experience in IT solution architecture, with at least 5 years specifically focused on supply chain management (SCM) systems. Proven experience leading the architecture and implementation of large-scale, complex supply chain solutions across various domains (e.g., procurement, inventory management, logistics, warehousing, demand planning). Extensive experience with modern architectural patterns (e.g., microservices, event-driven architecture, cloud-native) and platforms (e.g., AWS, Azure, GCP). Demonstrated experience with leading SCM software suites (e.g., SAP SCM, Oracle SCM, Blue Yonder, Manhattan Associates) and their integration. Strong background in data architecture, data modeling, and data integration techniques within a supply chain context. Deep understanding of supply chain processes, industry best practices, and emerging trends. Proficiency in architectural modeling tools and methodologies (e.g., UML, ArchiMate). Strong knowledge of API design principles, integration patterns, and security best practices. Experience with various databases (relational, NoSQL) and data warehousing concepts. Familiarity with DevOps practices and CI/CD pipelines. Exceptional analytical, problem-solving, and critical thinking skills. Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. Strong leadership, influencing, and negotiation skills. Ability to work independently and as part of a highly collaborative team in a fast-paced environment. Demonstrated ability to drive change and innovation. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $178,500 - $297,500 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/03/2026
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. We are seeking a highly experienced Principal Solution Architect to lead the design and implementation of innovative and scalable supply chain solutions for McKesson. This role will be critical in driving digital transformation and optimizing our supply chain operations through strategic technology architecture. Job Responsibilities Strategic Architecture Leadership: Define and own the technical architecture vision, strategy, and roadmap for supply chain solutions, aligning with McKesson's overall enterprise architecture and business objectives. Solution Design & Development: Lead the end-to-end design of complex, large-scale supply chain solutions, including evaluating technology options, defining integration strategies, and ensuring adherence to architectural principles and best practices. Technical Guidance & Mentorship: Provide expert technical guidance and mentorship to development teams, fostering a culture of innovation, technical excellence, and continuous improvement. Stakeholder Collaboration: Collaborate extensively with business stakeholders, product managers, enterprise architects, and engineering teams to translate business requirements into robust and scalable technical solutions. Technology Evaluation & Selection: Research, evaluate, and recommend new technologies, platforms, and tools that can enhance McKesson's supply chain capabilities and drive competitive advantage. Performance & Scalability Optimization: Ensure designed solutions meet high standards of performance, scalability, security, reliability, and maintainability. Risk Management: Identify and mitigate technical risks associated with solution design and implementation, proactively addressing potential challenges. Documentation & Communication: Create and maintain comprehensive architectural documentation, including technical specifications, design patterns, and standards. Effectively communicate complex technical concepts to diverse audiences. Job Qualifications Bachelor's degree in Computer Science, Engineering, Information Systems, Business or a related field. Master's degree preferred. 10+ years of progressive experience in IT solution architecture, with at least 5 years specifically focused on supply chain management (SCM) systems. Proven experience leading the architecture and implementation of large-scale, complex supply chain solutions across various domains (e.g., procurement, inventory management, logistics, warehousing, demand planning). Extensive experience with modern architectural patterns (e.g., microservices, event-driven architecture, cloud-native) and platforms (e.g., AWS, Azure, GCP). Demonstrated experience with leading SCM software suites (e.g., SAP SCM, Oracle SCM, Blue Yonder, Manhattan Associates) and their integration. Strong background in data architecture, data modeling, and data integration techniques within a supply chain context. Deep understanding of supply chain processes, industry best practices, and emerging trends. Proficiency in architectural modeling tools and methodologies (e.g., UML, ArchiMate). Strong knowledge of API design principles, integration patterns, and security best practices. Experience with various databases (relational, NoSQL) and data warehousing concepts. Familiarity with DevOps practices and CI/CD pipelines. Exceptional analytical, problem-solving, and critical thinking skills. Excellent written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. Strong leadership, influencing, and negotiation skills. Ability to work independently and as part of a highly collaborative team in a fast-paced environment. Demonstrated ability to drive change and innovation. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $178,500 - $297,500 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
FINANCIAL CRIMES ANALYST II WHAT IS THE OPPORTUNITY? Under the direction of the BSA Manager, responsible for the Business and data analysis, requirements gathering, risk and impact assessments, internal control development and monitoring, supporting model changes, developing reports, and tracking metrics. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? Supports Model, Analytics, Data and Innovation within CNB Financial Crimes Compliance Carries out compliance monitoring, risk and impact assessments, requirements gathering, business and data analysis, report development, change testing and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. Analyzes, escalated and remediates issues and concerns related to BSA, AML, OFAC and the USA Patriot Act, including findings identified in risk assessments, internal audits and/or regulatory examinations. Analyzes and evaluates compliance risks, identifies gaps and deficiencies in related BSA functions, and recommends changes to policies, procedures and processes to reasonably ensure risk- based and appropriate controls are instigated and maintained. Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. Designs, develops and maintains reports, identifies new meaningful metrics, monitors model performance and provides status updates. Defines and documents requirements for model changes, supports technical development and conducts testing. Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. Participates in and completes bank-wide projects. Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience with financial crimes-related activity, such as Transaction Monitoring, KYC, EDD, Sanctions, Financial Crime investigations and regulatory reporting. Minimum 3 years experience in a BSA specific role at a financial institution Current Certified Anti-Money Laundering Specialist (CAMS) Certification Additional Qualifications Experience developing Tableau reports. Relevant financial crimes certification preferred (Certified Anti-Money Laundering Specialist- CAMS, Certified Fraud Examiner-CFE, Certified Financial Crime Specialist- CFCS). Working knowledge of banking operations and government regulations. Experience using Microsoft Word, Excel and Access required. Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. Excellent problem solving and analytical skills required. Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. Basic ability to query databases and analyze data required. Experience with AML Monitoring Systems such as Actimize is preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $ 55,000-$95,000 . Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
05/02/2026
Full time
FINANCIAL CRIMES ANALYST II WHAT IS THE OPPORTUNITY? Under the direction of the BSA Manager, responsible for the Business and data analysis, requirements gathering, risk and impact assessments, internal control development and monitoring, supporting model changes, developing reports, and tracking metrics. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? Supports Model, Analytics, Data and Innovation within CNB Financial Crimes Compliance Carries out compliance monitoring, risk and impact assessments, requirements gathering, business and data analysis, report development, change testing and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. Analyzes, escalated and remediates issues and concerns related to BSA, AML, OFAC and the USA Patriot Act, including findings identified in risk assessments, internal audits and/or regulatory examinations. Analyzes and evaluates compliance risks, identifies gaps and deficiencies in related BSA functions, and recommends changes to policies, procedures and processes to reasonably ensure risk- based and appropriate controls are instigated and maintained. Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. Designs, develops and maintains reports, identifies new meaningful metrics, monitors model performance and provides status updates. Defines and documents requirements for model changes, supports technical development and conducts testing. Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. Participates in and completes bank-wide projects. Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience with financial crimes-related activity, such as Transaction Monitoring, KYC, EDD, Sanctions, Financial Crime investigations and regulatory reporting. Minimum 3 years experience in a BSA specific role at a financial institution Current Certified Anti-Money Laundering Specialist (CAMS) Certification Additional Qualifications Experience developing Tableau reports. Relevant financial crimes certification preferred (Certified Anti-Money Laundering Specialist- CAMS, Certified Fraud Examiner-CFE, Certified Financial Crime Specialist- CFCS). Working knowledge of banking operations and government regulations. Experience using Microsoft Word, Excel and Access required. Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. Excellent problem solving and analytical skills required. Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. Basic ability to query databases and analyze data required. Experience with AML Monitoring Systems such as Actimize is preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $ 55,000-$95,000 . Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Marketing Communications Manager US-CA-San Diego Job ID: Type: Regular Full-Time # of Openings: 1 Category: Marketing Corporate Office Overview The Marketing Communications Manager plays a key role in the successful execution of BluPeak Credit Union's marketing and digital banking strategic plans. The manager supports the VP, Marketing and Digital Experience by driving initiatives that enhance the credit union's visibility, digital transformation efforts, and member experience. This position holds the ultimate responsibility of managing the day-to-day operations of the marketing and digital banking team. This role is responsible for the execution and oversight of integrated marketing, internal and external communications, and brand management initiatives ensuring all messaging, campaigns, and materials consistently support the credit union's brand, member engagement goals, and strategic objectives. The position collaborates cross-functionally with internal stakeholders to promote products, support digital adoption, and drive member growth. Responsibilities Marketing Strategy & Campaign Management • Develops and implements integrated marketing campaigns to attract, engage, and retain members across digital and traditional channels. • Leads cross-functional marketing initiatives including product rollouts, promotions, new technology launches, digital channel enhancements, and member onboarding communications. • Oversees the development and maintenance of the marketing content calendar and coordinate execution across all digital, traditional and branch channels. • Collaborates with creative and product teams to develop compelling marketing materials aligned with member needs and business goals. • Maintains brand consistency across all internal and external communications and ensures adherence to visual and style guidelines. Digital & Member Experience Support • Supports marketing strategies that drive digital platform adoption and optimize the digital banking member experience. • Oversees the evaluation, development, testing, and implementation of new digital banking platform initiatives. • Evaluates digital member journeys to ensure touchpoints are intuitive, on-brand, and optimized for engagement and performance. • Uses analytics and campaign data to refine messaging, target segments, and improve member communication effectiveness. Product & Program Marketing • Translates product features and benefits into clear, member-focused messaging across campaigns and collateral. • Manages marketing for key product areas, particularly deposit and loan offerings, including promotional campaigns and product lifecycle support. • Works closely with compliance and product teams to ensure marketing materials meet regulatory and brand standards. • Supports special event planning and implementation, including the annual employee meeting, strategic partner events, Annual Membership meeting, special board meetings, media events, business development events/on-sites, community events, and member education events (ex. workshops). Occasional meeting/event staffing support as assigned. Team & Project Management • Leads and manages a high-performing marketing and digital banking team, providing coaching, guidance, performance management, and professional development. • Prioritizes and assigns marketing projects, ensuring delivery is timely, accurate, and aligned with strategic objectives. • Collaborates cross-functionally to ensure alignment and support for enterprise-wide initiatives and campaigns. Budgeting & Vendor Management • Develops and manages assigned marketing, digital experience, and research budgets, ensuring programs are executed within financial guidelines. • Oversees third-party vendors and agency partners to support campaign execution, creative development, printing, mailing, and digital production. • Processes payables/receivables and provides budget variance reports, expense tracking, and recommendations for cost optimization. • Leads the development, deployment, and implementation of BluPeak's marketing automation tools, including its integration into enterprise-wide systems (core, account and loan origination systems, digital banking platforms, etc.) to improve member relationship building and member profitability. Data Analysis & Reporting • Monitors and reports on campaign performance, using data insights to enhance effectiveness and inform future planning. • Develops trend reports and performance dashboards to identify opportunities for engagement, retention, and product penetration. • Uses member segmentation and behavioral data to create targeted campaigns for specific member needs and life stages. Compliance & Regulatory Support • Ensures that all marketing and communication materials comply with applicable credit union policy, financial regulations, brand standards, and internal review processes. • Partners with Compliance, Risk, and Legal teams on development of required disclosures, privacy notices, fee schedules, and other annual publications. • Adheres to company policy and procedure, complete annual compliance training, and comply with business continuity and vendor management policy. These are crucial to the success of the organization and regulatory compliance and/or safety and soundness for the sustainability of the credit union. • Complies with all Anti-Money Laundering laws such as the Bank Secrecy Act, OFAC and USA PATRIOT Act and all related policies and procedures including accurate Member/Customer Identification Program, member due diligence, accurate OFAC match processing, and reporting unusual activities and suspected fraud. Administrative & Strategic Support • Supports annual planning, goal setting, and execution for marketing and digital banking initiatives aligned with organizational objectives. • Maintains up-to-date knowledge of marketing best practices, financial services trends, and digital tools to drive innovation. • Performs other duties as assigned to support departmental or organizational needs. SUPERVISORY RESPONSIBILITIES This position will manage up to 6 direct reports and carry out supervisory responsibilities in accordance with BluPeak's policies and applicable laws. This position will also supervise third-party vendors and project teams as assigned. Qualifications EDUCATION and/or EXPERIENCE B.A./B.S. degree in Marketing, Communications, or a related field. Minimum five years of direct marketing / communications experience is required, including a minimum of two years in a management/supervisor role. Strong knowledge of financial institution products, services, and competitors, along with experience in promotions, research, public relations, social media, and problem-solving preferred. TECHNOLOGY PROFICIENCY To perform this job, the employee must possess applicable technology skills. Strong phone and MS Office skills (including Excel, Word, Outlook, PowerPoint) and the ability to learn new programs as applicable. Must be proficient in desktop publishing environments, and have strong word processing and design software skills. Knowledge of Photoshop, Illustrator, In Design, and basic HTML required. OTHER QUALIFICATIONS • Self-directed with the ability to prioritize and multi-task, organize and meet scheduled deadlines and handle a variety of tasks concurrently in a fast-paced, deadline-driven environment. • Ability to effectively coordinate efforts through a diverse internal and external team • Ability to analyze data to identify key findings. • Superior project management, planning and organizational skills. • Strong team player with the ability to adapt to an ever-changing, organic environment • Must be hands-on with all facets of the job. • Ability to think strategically, as well as tactically. BluPeak Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Employment may be contingent upon BluPeak Credit Union's receipt of an acceptable and job-related background check, drug screen and credit check, as applicable and permissible by law. BluPeak Credit Union is committed to working and providing reasonable accommodation to applicants with physical, mental disabilities and sincerely held religious beliefs. For more information, contact Human Resources. PM17 Compensation details: 00 Yearly Salary PI1dd-3554
05/02/2026
Full time
Marketing Communications Manager US-CA-San Diego Job ID: Type: Regular Full-Time # of Openings: 1 Category: Marketing Corporate Office Overview The Marketing Communications Manager plays a key role in the successful execution of BluPeak Credit Union's marketing and digital banking strategic plans. The manager supports the VP, Marketing and Digital Experience by driving initiatives that enhance the credit union's visibility, digital transformation efforts, and member experience. This position holds the ultimate responsibility of managing the day-to-day operations of the marketing and digital banking team. This role is responsible for the execution and oversight of integrated marketing, internal and external communications, and brand management initiatives ensuring all messaging, campaigns, and materials consistently support the credit union's brand, member engagement goals, and strategic objectives. The position collaborates cross-functionally with internal stakeholders to promote products, support digital adoption, and drive member growth. Responsibilities Marketing Strategy & Campaign Management • Develops and implements integrated marketing campaigns to attract, engage, and retain members across digital and traditional channels. • Leads cross-functional marketing initiatives including product rollouts, promotions, new technology launches, digital channel enhancements, and member onboarding communications. • Oversees the development and maintenance of the marketing content calendar and coordinate execution across all digital, traditional and branch channels. • Collaborates with creative and product teams to develop compelling marketing materials aligned with member needs and business goals. • Maintains brand consistency across all internal and external communications and ensures adherence to visual and style guidelines. Digital & Member Experience Support • Supports marketing strategies that drive digital platform adoption and optimize the digital banking member experience. • Oversees the evaluation, development, testing, and implementation of new digital banking platform initiatives. • Evaluates digital member journeys to ensure touchpoints are intuitive, on-brand, and optimized for engagement and performance. • Uses analytics and campaign data to refine messaging, target segments, and improve member communication effectiveness. Product & Program Marketing • Translates product features and benefits into clear, member-focused messaging across campaigns and collateral. • Manages marketing for key product areas, particularly deposit and loan offerings, including promotional campaigns and product lifecycle support. • Works closely with compliance and product teams to ensure marketing materials meet regulatory and brand standards. • Supports special event planning and implementation, including the annual employee meeting, strategic partner events, Annual Membership meeting, special board meetings, media events, business development events/on-sites, community events, and member education events (ex. workshops). Occasional meeting/event staffing support as assigned. Team & Project Management • Leads and manages a high-performing marketing and digital banking team, providing coaching, guidance, performance management, and professional development. • Prioritizes and assigns marketing projects, ensuring delivery is timely, accurate, and aligned with strategic objectives. • Collaborates cross-functionally to ensure alignment and support for enterprise-wide initiatives and campaigns. Budgeting & Vendor Management • Develops and manages assigned marketing, digital experience, and research budgets, ensuring programs are executed within financial guidelines. • Oversees third-party vendors and agency partners to support campaign execution, creative development, printing, mailing, and digital production. • Processes payables/receivables and provides budget variance reports, expense tracking, and recommendations for cost optimization. • Leads the development, deployment, and implementation of BluPeak's marketing automation tools, including its integration into enterprise-wide systems (core, account and loan origination systems, digital banking platforms, etc.) to improve member relationship building and member profitability. Data Analysis & Reporting • Monitors and reports on campaign performance, using data insights to enhance effectiveness and inform future planning. • Develops trend reports and performance dashboards to identify opportunities for engagement, retention, and product penetration. • Uses member segmentation and behavioral data to create targeted campaigns for specific member needs and life stages. Compliance & Regulatory Support • Ensures that all marketing and communication materials comply with applicable credit union policy, financial regulations, brand standards, and internal review processes. • Partners with Compliance, Risk, and Legal teams on development of required disclosures, privacy notices, fee schedules, and other annual publications. • Adheres to company policy and procedure, complete annual compliance training, and comply with business continuity and vendor management policy. These are crucial to the success of the organization and regulatory compliance and/or safety and soundness for the sustainability of the credit union. • Complies with all Anti-Money Laundering laws such as the Bank Secrecy Act, OFAC and USA PATRIOT Act and all related policies and procedures including accurate Member/Customer Identification Program, member due diligence, accurate OFAC match processing, and reporting unusual activities and suspected fraud. Administrative & Strategic Support • Supports annual planning, goal setting, and execution for marketing and digital banking initiatives aligned with organizational objectives. • Maintains up-to-date knowledge of marketing best practices, financial services trends, and digital tools to drive innovation. • Performs other duties as assigned to support departmental or organizational needs. SUPERVISORY RESPONSIBILITIES This position will manage up to 6 direct reports and carry out supervisory responsibilities in accordance with BluPeak's policies and applicable laws. This position will also supervise third-party vendors and project teams as assigned. Qualifications EDUCATION and/or EXPERIENCE B.A./B.S. degree in Marketing, Communications, or a related field. Minimum five years of direct marketing / communications experience is required, including a minimum of two years in a management/supervisor role. Strong knowledge of financial institution products, services, and competitors, along with experience in promotions, research, public relations, social media, and problem-solving preferred. TECHNOLOGY PROFICIENCY To perform this job, the employee must possess applicable technology skills. Strong phone and MS Office skills (including Excel, Word, Outlook, PowerPoint) and the ability to learn new programs as applicable. Must be proficient in desktop publishing environments, and have strong word processing and design software skills. Knowledge of Photoshop, Illustrator, In Design, and basic HTML required. OTHER QUALIFICATIONS • Self-directed with the ability to prioritize and multi-task, organize and meet scheduled deadlines and handle a variety of tasks concurrently in a fast-paced, deadline-driven environment. • Ability to effectively coordinate efforts through a diverse internal and external team • Ability to analyze data to identify key findings. • Superior project management, planning and organizational skills. • Strong team player with the ability to adapt to an ever-changing, organic environment • Must be hands-on with all facets of the job. • Ability to think strategically, as well as tactically. BluPeak Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Employment may be contingent upon BluPeak Credit Union's receipt of an acceptable and job-related background check, drug screen and credit check, as applicable and permissible by law. BluPeak Credit Union is committed to working and providing reasonable accommodation to applicants with physical, mental disabilities and sincerely held religious beliefs. For more information, contact Human Resources. PM17 Compensation details: 00 Yearly Salary PI1dd-3554
FINANCIAL CRIMES ANALYST II WHAT IS THE OPPORTUNITY? Under the direction of the BSA Manager, responsible for the Business and data analysis, requirements gathering, risk and impact assessments, internal control development and monitoring, supporting model changes, developing reports, and tracking metrics. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? Supports Model, Analytics, Data and Innovation within CNB Financial Crimes Compliance Carries out compliance monitoring, risk and impact assessments, requirements gathering, business and data analysis, report development, change testing and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. Analyzes, escalated and remediates issues and concerns related to BSA, AML, OFAC and the USA Patriot Act, including findings identified in risk assessments, internal audits and/or regulatory examinations. Analyzes and evaluates compliance risks, identifies gaps and deficiencies in related BSA functions, and recommends changes to policies, procedures and processes to reasonably ensure risk- based and appropriate controls are instigated and maintained. Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. Designs, develops and maintains reports, identifies new meaningful metrics, monitors model performance and provides status updates. Defines and documents requirements for model changes, supports technical development and conducts testing. Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. Participates in and completes bank-wide projects. Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience with financial crimes-related activity, such as Transaction Monitoring, KYC, EDD, Sanctions, Financial Crime investigations and regulatory reporting. Minimum 3 years experience in a BSA specific role at a financial institution Current Certified Anti-Money Laundering Specialist (CAMS) Certification Additional Qualifications Experience developing Tableau reports. Relevant financial crimes certification preferred (Certified Anti-Money Laundering Specialist- CAMS, Certified Fraud Examiner-CFE, Certified Financial Crime Specialist- CFCS). Working knowledge of banking operations and government regulations. Experience using Microsoft Word, Excel and Access required. Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. Excellent problem solving and analytical skills required. Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. Basic ability to query databases and analyze data required. Experience with AML Monitoring Systems such as Actimize is preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $ 55,000-$95,000 . Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
05/02/2026
Full time
FINANCIAL CRIMES ANALYST II WHAT IS THE OPPORTUNITY? Under the direction of the BSA Manager, responsible for the Business and data analysis, requirements gathering, risk and impact assessments, internal control development and monitoring, supporting model changes, developing reports, and tracking metrics. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? Supports Model, Analytics, Data and Innovation within CNB Financial Crimes Compliance Carries out compliance monitoring, risk and impact assessments, requirements gathering, business and data analysis, report development, change testing and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. Analyzes, escalated and remediates issues and concerns related to BSA, AML, OFAC and the USA Patriot Act, including findings identified in risk assessments, internal audits and/or regulatory examinations. Analyzes and evaluates compliance risks, identifies gaps and deficiencies in related BSA functions, and recommends changes to policies, procedures and processes to reasonably ensure risk- based and appropriate controls are instigated and maintained. Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. Designs, develops and maintains reports, identifies new meaningful metrics, monitors model performance and provides status updates. Defines and documents requirements for model changes, supports technical development and conducts testing. Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. Participates in and completes bank-wide projects. Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience with financial crimes-related activity, such as Transaction Monitoring, KYC, EDD, Sanctions, Financial Crime investigations and regulatory reporting. Minimum 3 years experience in a BSA specific role at a financial institution Current Certified Anti-Money Laundering Specialist (CAMS) Certification Additional Qualifications Experience developing Tableau reports. Relevant financial crimes certification preferred (Certified Anti-Money Laundering Specialist- CAMS, Certified Fraud Examiner-CFE, Certified Financial Crime Specialist- CFCS). Working knowledge of banking operations and government regulations. Experience using Microsoft Word, Excel and Access required. Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. Excellent problem solving and analytical skills required. Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. Basic ability to query databases and analyze data required. Experience with AML Monitoring Systems such as Actimize is preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $ 55,000-$95,000 . Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
FINANCIAL CRIMES ANALYST II WHAT IS THE OPPORTUNITY? Under the direction of the BSA Manager, responsible for the Business and data analysis, requirements gathering, risk and impact assessments, internal control development and monitoring, supporting model changes, developing reports, and tracking metrics. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? Supports Model, Analytics, Data and Innovation within CNB Financial Crimes Compliance Carries out compliance monitoring, risk and impact assessments, requirements gathering, business and data analysis, report development, change testing and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. Analyzes, escalated and remediates issues and concerns related to BSA, AML, OFAC and the USA Patriot Act, including findings identified in risk assessments, internal audits and/or regulatory examinations. Analyzes and evaluates compliance risks, identifies gaps and deficiencies in related BSA functions, and recommends changes to policies, procedures and processes to reasonably ensure risk- based and appropriate controls are instigated and maintained. Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. Designs, develops and maintains reports, identifies new meaningful metrics, monitors model performance and provides status updates. Defines and documents requirements for model changes, supports technical development and conducts testing. Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. Participates in and completes bank-wide projects. Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience with financial crimes-related activity, such as Transaction Monitoring, KYC, EDD, Sanctions, Financial Crime investigations and regulatory reporting. Minimum 3 years experience in a BSA specific role at a financial institution Current Certified Anti-Money Laundering Specialist (CAMS) Certification Additional Qualifications Experience developing Tableau reports. Relevant financial crimes certification preferred (Certified Anti-Money Laundering Specialist- CAMS, Certified Fraud Examiner-CFE, Certified Financial Crime Specialist- CFCS). Working knowledge of banking operations and government regulations. Experience using Microsoft Word, Excel and Access required. Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. Excellent problem solving and analytical skills required. Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. Basic ability to query databases and analyze data required. Experience with AML Monitoring Systems such as Actimize is preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $ 55,000-$95,000 . Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
05/02/2026
Full time
FINANCIAL CRIMES ANALYST II WHAT IS THE OPPORTUNITY? Under the direction of the BSA Manager, responsible for the Business and data analysis, requirements gathering, risk and impact assessments, internal control development and monitoring, supporting model changes, developing reports, and tracking metrics. Responsible for monitoring, analyzing, and escalating issues and concerns related to BSA, AML, OFAC and the USA PATRIOT Act components of the Bank's BSA Program while utilizing sound and current compliance industry standards and practices. May assist in the development of new and/or updates policy and procedures related to BSA, AML, OFAC and the USA PATRIOT Act Bank wide. Plays a key role as a liaison with colleagues throughout the organization related to BSA, AML, OFAC and the USA PATRIOT Act. Responsible for building and maintaining relationships with internal and external customers while providing exemplary customer service. WHAT WILL YOU DO? Supports Model, Analytics, Data and Innovation within CNB Financial Crimes Compliance Carries out compliance monitoring, risk and impact assessments, requirements gathering, business and data analysis, report development, change testing and internal controls testing program ensuring that there are adequate processes, procedures and internal controls to promote an effective BSA control environment, under the guidance of the BSA Manager. Prioritizes focus toward areas identified as having the highest levels of risk to the company. Analyzes, escalated and remediates issues and concerns related to BSA, AML, OFAC and the USA Patriot Act, including findings identified in risk assessments, internal audits and/or regulatory examinations. Analyzes and evaluates compliance risks, identifies gaps and deficiencies in related BSA functions, and recommends changes to policies, procedures and processes to reasonably ensure risk- based and appropriate controls are instigated and maintained. Performs daily activities of assigned functional area; prioritizing; completing multiple activities; resolves problems as they arise. Designs, develops and maintains reports, identifies new meaningful metrics, monitors model performance and provides status updates. Defines and documents requirements for model changes, supports technical development and conducts testing. Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure. Communicates and escalates (as assigned) identified BSA, AML, OFAC and USA PATRIOT Act operational concerns to the appropriate level of management. Integrates activities with other departments to accomplish common goals. Maintains up-to-date knowledge of Bank policies, procedures and industry best practices. Participates in and completes bank-wide projects. Serves as resource (as needed) to internal and external customers; ensures quality customer service and effective and efficient operational support. Applies both technical and general business knowledge to resolve the most complex issues in assigned function. Performs other duties as assigned or requested. WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 3 years of experience with financial crimes-related activity, such as Transaction Monitoring, KYC, EDD, Sanctions, Financial Crime investigations and regulatory reporting. Minimum 3 years experience in a BSA specific role at a financial institution Current Certified Anti-Money Laundering Specialist (CAMS) Certification Additional Qualifications Experience developing Tableau reports. Relevant financial crimes certification preferred (Certified Anti-Money Laundering Specialist- CAMS, Certified Fraud Examiner-CFE, Certified Financial Crime Specialist- CFCS). Working knowledge of banking operations and government regulations. Experience using Microsoft Word, Excel and Access required. Knowledge and understanding of federal regulations pertaining to the Bank Secrecy Act required. Excellent problem solving and analytical skills required. Excellent verbal/written and written communication skills required to interact with all levels of Bank personnel and outside contacts. Basic ability to query databases and analyze data required. Experience with AML Monitoring Systems such as Actimize is preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $ 55,000-$95,000 . Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Lead Technical Product Manager (TPM) for AI for Oncology & Multispecialty (O&M) Finance will drive the strategy, development, and execution of AI-powered products that enhance operational efficiency, financial accuracy, and decision intelligence across O&M Finance. This role blends product strategy, technical depth, agile leadership, and cross-functional influence - operating at the intersection of Finance, Advanced Analytics, Engineering, and Finance Operations. This TPM will shape the roadmap for AI-enabled finance capabilities, translate business needs into high-impact product features, and guide teams to deliver scalable digital solutions that improve top-line and bottom-line outcomes. The role demands deep technical acumen in data science and AI/ML, strong critical thinking skills, and the ability to influence cross-functional teams without direct authority. Key Responsibilities : Product Ownership & Execution Own and evolve the AI for O&M Finance product roadmap, ensuring alignment with business strategy and measurable financial outcomes. Convert ambiguous business problems into well-defined project charters, success metrics, user stories, and technical requirements. Lead ideation, discovery, and continuous improvement workshops to surface new automation and AI opportunities. Own and drive AI initiatives ensuring each use case has clear scope boundaries, defined value hypotheses, delivery readiness criteria and post-deployment success metrics Lead prioritization decisions across competing initiatives by balancing business value, feasibility, effort, and risk. Define and evolve the technical implementation roadmap in partnership with data science and engineering Technical Collaboration Work closely with analytics and engineering teams to ensure feasibility, scalability, and alignment with architectural standards. Participate in sprint planning, standups, and retrospectives to promote on-time delivery. Maintain sufficient technical depth across AI/ML concepts, data pipelines, APIs, and cloud platforms to guide solution design. Stakeholder Engagement Builds strong, trust-based relationships with stakeholders, including business units, data, advanced analytics, engineering, and executive leadership, to ensure alignment on product goals and priorities. Regularly uses immediate customer feedback loops, incorporating customer & user feedback into the prioritization of current product feature expansion, and new product development. Support customer discovery and usability testing to inform product decisions. Project and Financial Management Own financials for the program, including budget adherence and ROI analysis. Monitor project KPIs, risks, and resource allocation; report progress to leadership. Communication and Documentation Communicate progress, risks, and dependencies to cross-functional teams and executive audiences. Develop and socialize product roadmaps, decision logs, and technical rationale to ensure transparency and alignment across teams. Create and maintain product documentation, including technical specs, release notes, and user guides. Minimum Requirement : Degree or equivalent and typically requires 10+ years of relevant experience Critical Experience/Skills : 10+ years of professional experience in progressively advancing technical product management roles preferably focused on data, analytics and AI. Demonstrated understanding of product technical product lifecycle management, agile methodologies, and digital transformation. Solid understanding of modern digital architectures, AL/ML Product development lifecycles, APIs, cloud platforms, data ecosystems, and software development practices. Proven experience working with and influencing highly matrixed teams. Proven ability to build financial business cases and justify product investments. Excellent communication, leadership, and stakeholder management skills. Additional Experience/Skills : Hands-on experience in health care industry (especially oncology) and/or regulated environment is a plus. Experience with financial modeling Optional but advantageous: oncology or healthcare revenue cycle management. The following (or similar) certifications are optional but advantageous: Certified Product Manager (CPM); Scrum Master, SAFe, etc. Bachelor's or Master's degree (in Computer Science, Information Systems, MBA in Finance or related field preferred). We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $136,300 - $227,100 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/02/2026
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Lead Technical Product Manager (TPM) for AI for Oncology & Multispecialty (O&M) Finance will drive the strategy, development, and execution of AI-powered products that enhance operational efficiency, financial accuracy, and decision intelligence across O&M Finance. This role blends product strategy, technical depth, agile leadership, and cross-functional influence - operating at the intersection of Finance, Advanced Analytics, Engineering, and Finance Operations. This TPM will shape the roadmap for AI-enabled finance capabilities, translate business needs into high-impact product features, and guide teams to deliver scalable digital solutions that improve top-line and bottom-line outcomes. The role demands deep technical acumen in data science and AI/ML, strong critical thinking skills, and the ability to influence cross-functional teams without direct authority. Key Responsibilities : Product Ownership & Execution Own and evolve the AI for O&M Finance product roadmap, ensuring alignment with business strategy and measurable financial outcomes. Convert ambiguous business problems into well-defined project charters, success metrics, user stories, and technical requirements. Lead ideation, discovery, and continuous improvement workshops to surface new automation and AI opportunities. Own and drive AI initiatives ensuring each use case has clear scope boundaries, defined value hypotheses, delivery readiness criteria and post-deployment success metrics Lead prioritization decisions across competing initiatives by balancing business value, feasibility, effort, and risk. Define and evolve the technical implementation roadmap in partnership with data science and engineering Technical Collaboration Work closely with analytics and engineering teams to ensure feasibility, scalability, and alignment with architectural standards. Participate in sprint planning, standups, and retrospectives to promote on-time delivery. Maintain sufficient technical depth across AI/ML concepts, data pipelines, APIs, and cloud platforms to guide solution design. Stakeholder Engagement Builds strong, trust-based relationships with stakeholders, including business units, data, advanced analytics, engineering, and executive leadership, to ensure alignment on product goals and priorities. Regularly uses immediate customer feedback loops, incorporating customer & user feedback into the prioritization of current product feature expansion, and new product development. Support customer discovery and usability testing to inform product decisions. Project and Financial Management Own financials for the program, including budget adherence and ROI analysis. Monitor project KPIs, risks, and resource allocation; report progress to leadership. Communication and Documentation Communicate progress, risks, and dependencies to cross-functional teams and executive audiences. Develop and socialize product roadmaps, decision logs, and technical rationale to ensure transparency and alignment across teams. Create and maintain product documentation, including technical specs, release notes, and user guides. Minimum Requirement : Degree or equivalent and typically requires 10+ years of relevant experience Critical Experience/Skills : 10+ years of professional experience in progressively advancing technical product management roles preferably focused on data, analytics and AI. Demonstrated understanding of product technical product lifecycle management, agile methodologies, and digital transformation. Solid understanding of modern digital architectures, AL/ML Product development lifecycles, APIs, cloud platforms, data ecosystems, and software development practices. Proven experience working with and influencing highly matrixed teams. Proven ability to build financial business cases and justify product investments. Excellent communication, leadership, and stakeholder management skills. Additional Experience/Skills : Hands-on experience in health care industry (especially oncology) and/or regulated environment is a plus. Experience with financial modeling Optional but advantageous: oncology or healthcare revenue cycle management. The following (or similar) certifications are optional but advantageous: Certified Product Manager (CPM); Scrum Master, SAFe, etc. Bachelor's or Master's degree (in Computer Science, Information Systems, MBA in Finance or related field preferred). We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $136,300 - $227,100 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
KenCCID is an established Philadelphia leader that provides residential based supports to individuals with intellectual and physical disabilities empowering them to live independently. We seek an experienced, self-starter as our Fiscal Manager. This is an exciting career opportunity for a detail-driven accounting professional with experience in preparing and interpreting budgets and financial statements, who is ready to leverage their experience and excellent communication skills into a leadership role in a job that offers work-life balance. Nonprofit, governmental or public health financial experience a plus. This position reports to the CFO. Position Responsibilities Timely preparation and adjustment of annual agency budget, departmental budgets and program budgets in compliance with applicable regulations and mandates. GAAP compliant preparation of periodic financial statements including income statement, and cashflow statement. Maintains effective internal cost accounting system to measure the actual costs of service delivery, and ensure departmental budget compliance. Provides timely alerts, support and advice based on agency fiscal condition, budgetary noncompliance, and foreseeable significant events. Periodically measures agency budget compliance. Ensures KenCCID's GAAP compliance, facilitates independent audits, and ensures that financial processes and reporting meet standards required to obtain annual unqualified audit opinion letters. Oversees, develops, and implements effective financial controls to minimize risk of fraud and ensures timely and accurate billing for program revenue. Conducts internal departmental audits to ensure compliance with internal controls, applicable regulations, and to guard against fraud. Complies with existing fiscal processes and procedures and develops new ones as needed to meet job responsibilities. Facilitates KenCCID's compliance with its benefits plans and applicable benefit plan reporting mandates. Experience, Certifications and other Requirements Bachelor's degree in finance or accounting (or business administration with emphasis in one of those fields) from an accredited college or university. Master's degree in finance related field or professional accounting certification preferred. Excellent computer skills including proficiency in Sage 100, Sage intelligence reporting , Microsoft Excel, Microsoft Word. Learns new applications quickly and easily. Minimum of three (3) years' cost accounting experience. Minimum of three (3) years' experience in preparation of financial statements, budgets, financial statement analysis . Auditing experience a plus. Prior supervisory experience a plus. Knowledge of PA IDD programs or DHS financial reporting requirements a plus. This is not a remote or hybrid position and the successful candidate must be able to work in person at KenCCID's northeast Philadelphia office on a full-time basis and be able to commute to other KenCCID sites in Philadelphia during the workday as required. Compensation Compensation is commensurate with experience. KenCCID provides a generous benefits package including health/dental/vision/life insurance, 403(b) retirement plan, and generous paid time off. KenCCID is an equal opportunity employer and does not discriminate in the terms and conditions of employment of any person based on their age, sex, race, color, religion, gender identity, sexual orientation, domestic violence status, pregnancy status, marital status, disability status veteran status, genetic information, or any other characteristic protected by law. Applicants who require an accommodation to participate in the recruiting process for this position should ensure that this request is included in their application for the position . Compensation details: 00 Yearly Salary PI2aabb13d5-
05/02/2026
Full time
KenCCID is an established Philadelphia leader that provides residential based supports to individuals with intellectual and physical disabilities empowering them to live independently. We seek an experienced, self-starter as our Fiscal Manager. This is an exciting career opportunity for a detail-driven accounting professional with experience in preparing and interpreting budgets and financial statements, who is ready to leverage their experience and excellent communication skills into a leadership role in a job that offers work-life balance. Nonprofit, governmental or public health financial experience a plus. This position reports to the CFO. Position Responsibilities Timely preparation and adjustment of annual agency budget, departmental budgets and program budgets in compliance with applicable regulations and mandates. GAAP compliant preparation of periodic financial statements including income statement, and cashflow statement. Maintains effective internal cost accounting system to measure the actual costs of service delivery, and ensure departmental budget compliance. Provides timely alerts, support and advice based on agency fiscal condition, budgetary noncompliance, and foreseeable significant events. Periodically measures agency budget compliance. Ensures KenCCID's GAAP compliance, facilitates independent audits, and ensures that financial processes and reporting meet standards required to obtain annual unqualified audit opinion letters. Oversees, develops, and implements effective financial controls to minimize risk of fraud and ensures timely and accurate billing for program revenue. Conducts internal departmental audits to ensure compliance with internal controls, applicable regulations, and to guard against fraud. Complies with existing fiscal processes and procedures and develops new ones as needed to meet job responsibilities. Facilitates KenCCID's compliance with its benefits plans and applicable benefit plan reporting mandates. Experience, Certifications and other Requirements Bachelor's degree in finance or accounting (or business administration with emphasis in one of those fields) from an accredited college or university. Master's degree in finance related field or professional accounting certification preferred. Excellent computer skills including proficiency in Sage 100, Sage intelligence reporting , Microsoft Excel, Microsoft Word. Learns new applications quickly and easily. Minimum of three (3) years' cost accounting experience. Minimum of three (3) years' experience in preparation of financial statements, budgets, financial statement analysis . Auditing experience a plus. Prior supervisory experience a plus. Knowledge of PA IDD programs or DHS financial reporting requirements a plus. This is not a remote or hybrid position and the successful candidate must be able to work in person at KenCCID's northeast Philadelphia office on a full-time basis and be able to commute to other KenCCID sites in Philadelphia during the workday as required. Compensation Compensation is commensurate with experience. KenCCID provides a generous benefits package including health/dental/vision/life insurance, 403(b) retirement plan, and generous paid time off. KenCCID is an equal opportunity employer and does not discriminate in the terms and conditions of employment of any person based on their age, sex, race, color, religion, gender identity, sexual orientation, domestic violence status, pregnancy status, marital status, disability status veteran status, genetic information, or any other characteristic protected by law. Applicants who require an accommodation to participate in the recruiting process for this position should ensure that this request is included in their application for the position . Compensation details: 00 Yearly Salary PI2aabb13d5-
This is a Full-Time, Contract, and Exempt position based on a 40-hour work week. The individual in this position will work in City Hall located at 7 North Dixie Highway, Lake Worth Beach, FL 33460. Compensation $96,255 - $129,375 In addition, this position offers:$500 monthly car allowance$75 monthly phone allowance or city provided cell phone40 hours (5 days) paid administrative leave per fiscal year200 hours (25 days) vacation per fiscal year1X annual salary Basic Life Insurance/AD&D (rounded to nearest $10,000) JOB SUMMARY: The Internal Auditor of the City of Lake Worth ("IA") provides independent, objective assurance designed to add value and improve the effectiveness and efficiency of the City's operations. Internal Audit will help the City accomplish its risk management, internal control, and governance objectives: Through audits of City operations and contracts; By providing public accountability for the use of City tax dollars; By providing a mechanism to investigate suspected fraud, waste and abuse; and By serving as an independent, objective source of information and advice for the City Commission on matters of financial and operational importance. The scope of work of the IA is to determine whether the City's risk management, internal control, technology and governance processes, as designed and implemented by management, is adequate and functioning in a manner to ensure: ESSENTIAL DUTIES AND RESPONSIBILITIES: Risks are appropriately identified and managed; Interaction with the various governance groups occurs as needed; Significant financial, managerial, and operating information is accurate, reliable, and timely delivered; Employee actions are in compliance with policies, standards, procedures and applicable laws, ordinances and regulations; City assets are acquired economically, used efficiently, and adequately protected; Programs and plans are implemented in accordance with their terms; Quality and continuous improvement are fostered by the City's control processes; Significant legislative or regulatory issues impacting the organization are recognized and addressed appropriately; and Opportunities for improving management control, revenue realization and the City's image which are identified during audits are communicated to the appropriate levels of governance and management. The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. ACCOUNTABILITY The IA is accountable to the Mayor and the four City Commissioners to: Provide an assessment of the adequacy and effectiveness of the city's processes for controlling its activities and managing its risks; Report significant issues related to the processes for controlling the activities of the City, including potential improvements to those processes; Periodically provide information on the status and results of the annual audit plan and the sufficiency of department resources; and Coordinate with and provide oversight of other control and monitoring functions such as risk management, regulatory compliance, security, legal and ethics (in conjunction with the City Attorney), environmental and external audit. INDEPENDENCE The Institute of Internal Auditors' (IIA) International Standards for the Professional Practice of Internal Auditing require that the Internal Auditor reports to a level that allows the Internal Audit activity to fulfill its responsibilities. In accordance with IIA recommendations, the Internal Auditor will report directly to the Mayor and City Commissioners. RESPONSIBILITY The IA will: Develop a flexible annual audit plan using an appropriate risk-based methodology, acknowledging any risks or control concerns identified by management or the City Commission and submit that plan as well as periodic updates to the City Commission for review and approval; Implement the annual audit plan, as approved, including as appropriate any special tasks or projects requested by the City Commission; Maintain a level of professionalism, training, professional credentials and subject knowledge that meets the requirements of this document; Issue periodic reports to the City Commission and others as requested by this Commission; Monitor the actions taken by management in response to report recommendations. Periodic follow-up reports will be provided to the City Commission; Keep the City Commission informed of emerging trends and successful practices in internal auditing; Assist in the investigation of significant suspected fraudulent activities within the organization and notify the City Commission of the results; and Consider the scope of work of the external auditors, as appropriate, for the purpose of providing optimal audit coverage to the organization at a reasonable overall cost. REPORTING The IA will:Hold meetings with management of the business unit that has been audited prior to issuing any final report, in order to validate the findings and obtain agreement on the action plan proposed by management to address the audit findings. A timetable with individual accountabilities must be an integral part of the management action plan.Issue a written report to the City Commission, management and other parties deemed appropriate for each audit. The report will address management controls, issues, recommendations and implementation plans relevant to the audit or review.Meet with the Mayor and City Commissioners individually and the City Commission as a group to report findings, if appropriate. Such meetings will comply fully with the Sunshine Law of the State of Florida. AUTHORITY The IA is authorized to: Have unrestricted access to all functions, records, property, and personnel. Documents and information given to the Internal Auditor will be handled with the same standard of confidentiality and prudence as that exercised by normally accountable employees; Have full and free access to the City Commission; Allocate resources, set frequencies, select subjects, determine scopes of work, and apply the techniques required to accomplish audit objectives; and Obtain the necessary assistance of personnel in all parts of the City structure where audits are to be performed, as well as other specialized services from within or outside the City (where financial considerations will allow). The Internal Auditor is not authorized to:Perform any operational or financial duties for the City;Initiate or approve accounting transactions other than those within the Internal Audit department itself in the course of normal department function; orDirect the activities of any City employee not in the Internal Audit department, except to the extent such employee has been appropriately assigned to an auditing function or to otherwise assist the Internal Auditor. SPECIFIC AUDIT ACTIVITIES A risk assessment will be completed which will help determine what departments of the City government structure will be audited. The following are the audit activities anticipated to be applied to the higher risk areas as determined by this risk assessment. This list is not intended to be comprehensive, as other activities will be added to respond to the dynamic nature of the City as well as results obtained in all areas as audits are completed. It is also not anticipated that all of those tasks listed below will be completed, as audit resources are necessarily limited by many factors including financial constraints. ANTICIPATED RESPONSIBILITIES INCLUDE:Performing walk-throughs of all significant transactions and processes;Performing tests of controls identified in high risk areas;Reviewing any remediation plans created by area management for any control deficiencies;Determining financially significant areas of the City for purposes of assessing and documenting governance level and activity level controls;Reaffirming the overall testing approach and sample sizes throughout the year; Keeping current on all pronouncements and guidance from all internal audit and municipal governing bodies;Conducting an appropriate number, as approved by the Commission, of comprehensive audits during the balance of the fiscal year; Conducting operational reviews to improve productivity and effectiveness;Interacting with all levels of City management;Evaluating risks throughout the City, and determining methods and processes to mitigate those risks; andAnalyzing financial data with the goal of improving efficiencies. QUALIFICATIONS Ability to read and speak English, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations; and Excellent written and oral communication skills. EDUCATIONAL REQUIREMENTS Bachelor's degree in accounting or finance; Master's degree in accounting, finance or business administration a plus; Ten years of audit experience, with some municipal experience a plus; . click apply for full job details
05/01/2026
Full time
This is a Full-Time, Contract, and Exempt position based on a 40-hour work week. The individual in this position will work in City Hall located at 7 North Dixie Highway, Lake Worth Beach, FL 33460. Compensation $96,255 - $129,375 In addition, this position offers:$500 monthly car allowance$75 monthly phone allowance or city provided cell phone40 hours (5 days) paid administrative leave per fiscal year200 hours (25 days) vacation per fiscal year1X annual salary Basic Life Insurance/AD&D (rounded to nearest $10,000) JOB SUMMARY: The Internal Auditor of the City of Lake Worth ("IA") provides independent, objective assurance designed to add value and improve the effectiveness and efficiency of the City's operations. Internal Audit will help the City accomplish its risk management, internal control, and governance objectives: Through audits of City operations and contracts; By providing public accountability for the use of City tax dollars; By providing a mechanism to investigate suspected fraud, waste and abuse; and By serving as an independent, objective source of information and advice for the City Commission on matters of financial and operational importance. The scope of work of the IA is to determine whether the City's risk management, internal control, technology and governance processes, as designed and implemented by management, is adequate and functioning in a manner to ensure: ESSENTIAL DUTIES AND RESPONSIBILITIES: Risks are appropriately identified and managed; Interaction with the various governance groups occurs as needed; Significant financial, managerial, and operating information is accurate, reliable, and timely delivered; Employee actions are in compliance with policies, standards, procedures and applicable laws, ordinances and regulations; City assets are acquired economically, used efficiently, and adequately protected; Programs and plans are implemented in accordance with their terms; Quality and continuous improvement are fostered by the City's control processes; Significant legislative or regulatory issues impacting the organization are recognized and addressed appropriately; and Opportunities for improving management control, revenue realization and the City's image which are identified during audits are communicated to the appropriate levels of governance and management. The examples of essential functions as listed in this classification specification are not necessarily descriptive of any one position in the class. The omission of an essential function of work does not preclude management from assigning duties not listed herein if such functions are a logical assignment in relation to the position. ACCOUNTABILITY The IA is accountable to the Mayor and the four City Commissioners to: Provide an assessment of the adequacy and effectiveness of the city's processes for controlling its activities and managing its risks; Report significant issues related to the processes for controlling the activities of the City, including potential improvements to those processes; Periodically provide information on the status and results of the annual audit plan and the sufficiency of department resources; and Coordinate with and provide oversight of other control and monitoring functions such as risk management, regulatory compliance, security, legal and ethics (in conjunction with the City Attorney), environmental and external audit. INDEPENDENCE The Institute of Internal Auditors' (IIA) International Standards for the Professional Practice of Internal Auditing require that the Internal Auditor reports to a level that allows the Internal Audit activity to fulfill its responsibilities. In accordance with IIA recommendations, the Internal Auditor will report directly to the Mayor and City Commissioners. RESPONSIBILITY The IA will: Develop a flexible annual audit plan using an appropriate risk-based methodology, acknowledging any risks or control concerns identified by management or the City Commission and submit that plan as well as periodic updates to the City Commission for review and approval; Implement the annual audit plan, as approved, including as appropriate any special tasks or projects requested by the City Commission; Maintain a level of professionalism, training, professional credentials and subject knowledge that meets the requirements of this document; Issue periodic reports to the City Commission and others as requested by this Commission; Monitor the actions taken by management in response to report recommendations. Periodic follow-up reports will be provided to the City Commission; Keep the City Commission informed of emerging trends and successful practices in internal auditing; Assist in the investigation of significant suspected fraudulent activities within the organization and notify the City Commission of the results; and Consider the scope of work of the external auditors, as appropriate, for the purpose of providing optimal audit coverage to the organization at a reasonable overall cost. REPORTING The IA will:Hold meetings with management of the business unit that has been audited prior to issuing any final report, in order to validate the findings and obtain agreement on the action plan proposed by management to address the audit findings. A timetable with individual accountabilities must be an integral part of the management action plan.Issue a written report to the City Commission, management and other parties deemed appropriate for each audit. The report will address management controls, issues, recommendations and implementation plans relevant to the audit or review.Meet with the Mayor and City Commissioners individually and the City Commission as a group to report findings, if appropriate. Such meetings will comply fully with the Sunshine Law of the State of Florida. AUTHORITY The IA is authorized to: Have unrestricted access to all functions, records, property, and personnel. Documents and information given to the Internal Auditor will be handled with the same standard of confidentiality and prudence as that exercised by normally accountable employees; Have full and free access to the City Commission; Allocate resources, set frequencies, select subjects, determine scopes of work, and apply the techniques required to accomplish audit objectives; and Obtain the necessary assistance of personnel in all parts of the City structure where audits are to be performed, as well as other specialized services from within or outside the City (where financial considerations will allow). The Internal Auditor is not authorized to:Perform any operational or financial duties for the City;Initiate or approve accounting transactions other than those within the Internal Audit department itself in the course of normal department function; orDirect the activities of any City employee not in the Internal Audit department, except to the extent such employee has been appropriately assigned to an auditing function or to otherwise assist the Internal Auditor. SPECIFIC AUDIT ACTIVITIES A risk assessment will be completed which will help determine what departments of the City government structure will be audited. The following are the audit activities anticipated to be applied to the higher risk areas as determined by this risk assessment. This list is not intended to be comprehensive, as other activities will be added to respond to the dynamic nature of the City as well as results obtained in all areas as audits are completed. It is also not anticipated that all of those tasks listed below will be completed, as audit resources are necessarily limited by many factors including financial constraints. ANTICIPATED RESPONSIBILITIES INCLUDE:Performing walk-throughs of all significant transactions and processes;Performing tests of controls identified in high risk areas;Reviewing any remediation plans created by area management for any control deficiencies;Determining financially significant areas of the City for purposes of assessing and documenting governance level and activity level controls;Reaffirming the overall testing approach and sample sizes throughout the year; Keeping current on all pronouncements and guidance from all internal audit and municipal governing bodies;Conducting an appropriate number, as approved by the Commission, of comprehensive audits during the balance of the fiscal year; Conducting operational reviews to improve productivity and effectiveness;Interacting with all levels of City management;Evaluating risks throughout the City, and determining methods and processes to mitigate those risks; andAnalyzing financial data with the goal of improving efficiencies. QUALIFICATIONS Ability to read and speak English, analyze, and interpret general business periodicals, professional journals, technical procedures, or government regulations; and Excellent written and oral communication skills. EDUCATIONAL REQUIREMENTS Bachelor's degree in accounting or finance; Master's degree in accounting, finance or business administration a plus; Ten years of audit experience, with some municipal experience a plus; . click apply for full job details
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit. WHAT WILL YOU DO? With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities Consulting risk owners on how to design and implement controls to mitigate the risks in a process Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities Assist with the validation and closure of control issues as identified through testing Maintain solid working relationships with 1LOD, 2LOD and internal audit Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships Contribute to ad-hoc assignments and special projects WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator Minimum 3 years of experience in the financial services industry Additional Qualifications Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations Experience with operating in a highly matrixed environment Excellent communication and presentations skills Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services Excellent analytical and complex problem-solving skills Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management Strong time management skills WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
05/01/2026
Full time
CONTROL TESTING /REPORTING LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Control Testing/Reporting Lead is a key strategic and integral role for the overall success of the bank. This role is responsible for (i) with the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities; (ii) consulting risk owners on how to design and implement controls to mitigate the risks in a process; (iii) leading the analysts to perform control testing that evaluate the design and operating effectiveness of CNB's first line key controls; (iv)analyzing, aggregating, and articulating the results/issues/recommendations related to control testing activities; and (v) maintaining a thorough understanding of CNB's Internal Controls Management Policy, control testing methodologies, and related regulatory and compliance standards. This dynamic position provides opportunities for working across CNB, including across the business, 2LOD and internal audit. WHAT WILL YOU DO? With the guidance of Manager Control Testing/Reporting, responsible for building sustainable processes with appropriate risk mitigation activities Consulting risk owners on how to design and implement controls to mitigate the risks in a process Responsible for planning, executing, and reviewing Control Assessments (i.e. Testing) that evaluate the design and operating effectiveness of CNB's first line Key Controls Maintain a thorough understanding of CNB's Internal Controls Management Policy and Standards, control testing methodologies, and related regulatory and compliance standards, including but not limited to enterprise risk management, data governance, third party risk management, model risk management, business continuity, fraud risk management, and associated regulations, guidance, and regulatory expectations Develop robust and scalable testing modules, scripts, and other guides including testing approach for evaluating the effectiveness of CNB's first line Key Controls to mitigate key risk exposures related to regulatory requirements and CNB risk policies and standards Exhibit high attention to detail in documentation of control evaluation work papers and remediation of reviewer's commentary Exhibit high attention to detail and strategic thinking in analyzing, aggregating, and articulating the results/issues of control testing activities and value-add opportunities for improvement of Key Controls to CNB Senior Management and other stakeholders Contribute to the articulation of results/conclusions/memos of control testing activities and communicate to key stakeholders across CNB Support development, implementation, and continuous improvement of tools, templates, and best practices that support control testing and reporting activities Assist with the validation and closure of control issues as identified through testing Maintain solid working relationships with 1LOD, 2LOD and internal audit Supports a high-performance environment by fostering an inclusive work environment, helping/elevating peers, and taking ownership of individual developmental goals Acts as brand ambassador of the CoE by developing solid working relationships across the organization as to facilitate communication and strategic partnerships Contribute to ad-hoc assignments and special projects WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 5 years of experience in controls testing, internal audit, quality control roles, or other complimentary capacities, preferably within the financial services industry, a public accounting firm, or with a financial institutions regulator Minimum 3 years of experience in the financial services industry Additional Qualifications Preferred Certifications: CPA - Certified Public Accountant, CIA - Certified Internal Auditor, CISA - Certified Information Systems Auditor, and CISSP - Certified Information Systems Security Professional Knowledge of FINRA, SEC, MSRB, FRBNY and OCC rules and regulations Experience with operating in a highly matrixed environment Excellent communication and presentations skills Demonstrated experience supporting risk projects across multiple business lines offering a wide variety of financial services products and services Excellent analytical and complex problem-solving skills Knowledge of the financial services sector, particularly with the competitive dynamics and products in banking and risk management Strong time management skills WHAT'S IN IT FOR YOU? Compensation Starting base salary: $77,000 - $143,000 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Position Summary The Account Manager, Talent Acquisition Delivery - High Volume provides operational leadership and continuity for McKesson's high volume hiring within the O Stream delivery model. This role serves as the primary Talent Acquisition liaison for frontline leaders and hiring managers (Director level and below), ensuring consistent, scalable, and responsive recruiting support across a large, distributed operational footprint. Supporting high volume hiring across multiple distribution centers, the Account Manager owns day to day recruiting execution, including requisition management, Tier 1 escalations, and candidate pipeline health. This role provides hands on operational oversight and human judgment in fast paced environments where automation and self service tools alone are insufficient. By managing real time hiring operations and issue resolution, this role enables Talent Acquisition Managers to focus on people leadership, workforce strategy, and performance oversight while maintaining stable, compliant, and effective hiring delivery. Key Responsibilities High Volume TA Delivery & Operational Execution Execute high volume Talent Acquisition delivery strategies to meet ongoing hiring demand across assigned Business Units and regions. Serve as the primary Talent Acquisition point of contact for supervisors, managers, and directors within supported distribution centers. Manage day to day requisition activities for high volume O1/O2 roles, including assignment, prioritization, and real time adjustments. Maintain steady candidate flow and overall pipeline health to support continuous hiring needs. Operational Continuity & Tier 1 Escalation Management Act as the first point of contact for Tier 1 recruitment and hiring escalations, including offer rescinds, background check issues, start date changes, candidate readiness concerns, and requisition errors. Provide real time troubleshooting and issue resolution to minimize disruption to hiring outcomes in high volume environments. Apply sound judgment and problem solving skills to address operational issues where automation or self service tools may not provide sufficient guidance. Support frontline leaders in navigating recruiting systems, policies, and processes, particularly in dynamic or time sensitive situations. Business Partnership & Hiring Alignment Lead weekly hiring alignment meetings with business stakeholders to review hiring progress, identify gaps, and rebalance priorities as volumes shift. Partner with Hiring Managers and Directors to understand evolving workforce needs, near term demand, and execution risks. Serve as the Talent Acquisition subject matter expert for operational high volume hiring delivery within assigned regions. Reporting, Pipeline Health & Data Integrity Monitor candidate pipeline health, requisition activity, and hiring progress to ensure consistent service delivery and SLA adherence. Review and validate recruiting data and reporting to ensure accuracy, compliance, and adherence to process standards. Audit requisitions and hiring activity to identify errors, risks, or inefficiencies and implement corrective actions. Provide regular operational updates and insights to Talent Acquisition leadership to inform delivery decisions and workforce planning. Cross Functional Collaboration & Continuous Improvement Partner closely with Talent Acquisition Managers, TA Operations, HR partners, and Finance to ensure alignment across hiring delivery, capacity management, and workforce planning. Collaborate with peer Account Managers to promote operational consistency, shared ownership, and enterprise wide best practices. Contribute operational insights to help refine the O Stream delivery model, improve scalability, and enhance both manager and candidate experience. Minimum Qualifications 7+ years of progressive professional experience in Human Resources and/or Talent Acquisition. Demonstrated experience supporting high volume hiring operations in a large, complex environment. Strong operational understanding of Talent Acquisition processes, including requisition management, candidate flow, and hiring compliance. Proven ability to manage Tier 1 escalations and resolve day to day hiring issues with urgency and sound judgment. Experience partnering with frontline leaders and managers to enable hiring outcomes. Strong communication, organizational, and problem solving skills. Preferred Qualifications Experience supporting high volume distribution, operations, or frontline hiring environments. Intermediate to advanced proficiency in Microsoft Excel. Experience using recruiting analytics and reporting tools (e.g., Power BI, Visier, Tableau). Familiarity with Workday Recruiting or similar applicant tracking systems. Experience working within an insourced or RPO transitioned Talent Acquisition delivery model. Education Bachelor's degree or an equivalent combination of education and relevant professional experience. Working Conditions General office environment Hybrid work arrangement (home and McKesson office) Up to 30% travel This job description reflects the general nature of work performed. Other duties may be assigned as needed to meet business objectives. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $112,700 - $187,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/01/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Position Summary The Account Manager, Talent Acquisition Delivery - High Volume provides operational leadership and continuity for McKesson's high volume hiring within the O Stream delivery model. This role serves as the primary Talent Acquisition liaison for frontline leaders and hiring managers (Director level and below), ensuring consistent, scalable, and responsive recruiting support across a large, distributed operational footprint. Supporting high volume hiring across multiple distribution centers, the Account Manager owns day to day recruiting execution, including requisition management, Tier 1 escalations, and candidate pipeline health. This role provides hands on operational oversight and human judgment in fast paced environments where automation and self service tools alone are insufficient. By managing real time hiring operations and issue resolution, this role enables Talent Acquisition Managers to focus on people leadership, workforce strategy, and performance oversight while maintaining stable, compliant, and effective hiring delivery. Key Responsibilities High Volume TA Delivery & Operational Execution Execute high volume Talent Acquisition delivery strategies to meet ongoing hiring demand across assigned Business Units and regions. Serve as the primary Talent Acquisition point of contact for supervisors, managers, and directors within supported distribution centers. Manage day to day requisition activities for high volume O1/O2 roles, including assignment, prioritization, and real time adjustments. Maintain steady candidate flow and overall pipeline health to support continuous hiring needs. Operational Continuity & Tier 1 Escalation Management Act as the first point of contact for Tier 1 recruitment and hiring escalations, including offer rescinds, background check issues, start date changes, candidate readiness concerns, and requisition errors. Provide real time troubleshooting and issue resolution to minimize disruption to hiring outcomes in high volume environments. Apply sound judgment and problem solving skills to address operational issues where automation or self service tools may not provide sufficient guidance. Support frontline leaders in navigating recruiting systems, policies, and processes, particularly in dynamic or time sensitive situations. Business Partnership & Hiring Alignment Lead weekly hiring alignment meetings with business stakeholders to review hiring progress, identify gaps, and rebalance priorities as volumes shift. Partner with Hiring Managers and Directors to understand evolving workforce needs, near term demand, and execution risks. Serve as the Talent Acquisition subject matter expert for operational high volume hiring delivery within assigned regions. Reporting, Pipeline Health & Data Integrity Monitor candidate pipeline health, requisition activity, and hiring progress to ensure consistent service delivery and SLA adherence. Review and validate recruiting data and reporting to ensure accuracy, compliance, and adherence to process standards. Audit requisitions and hiring activity to identify errors, risks, or inefficiencies and implement corrective actions. Provide regular operational updates and insights to Talent Acquisition leadership to inform delivery decisions and workforce planning. Cross Functional Collaboration & Continuous Improvement Partner closely with Talent Acquisition Managers, TA Operations, HR partners, and Finance to ensure alignment across hiring delivery, capacity management, and workforce planning. Collaborate with peer Account Managers to promote operational consistency, shared ownership, and enterprise wide best practices. Contribute operational insights to help refine the O Stream delivery model, improve scalability, and enhance both manager and candidate experience. Minimum Qualifications 7+ years of progressive professional experience in Human Resources and/or Talent Acquisition. Demonstrated experience supporting high volume hiring operations in a large, complex environment. Strong operational understanding of Talent Acquisition processes, including requisition management, candidate flow, and hiring compliance. Proven ability to manage Tier 1 escalations and resolve day to day hiring issues with urgency and sound judgment. Experience partnering with frontline leaders and managers to enable hiring outcomes. Strong communication, organizational, and problem solving skills. Preferred Qualifications Experience supporting high volume distribution, operations, or frontline hiring environments. Intermediate to advanced proficiency in Microsoft Excel. Experience using recruiting analytics and reporting tools (e.g., Power BI, Visier, Tableau). Familiarity with Workday Recruiting or similar applicant tracking systems. Experience working within an insourced or RPO transitioned Talent Acquisition delivery model. Education Bachelor's degree or an equivalent combination of education and relevant professional experience. Working Conditions General office environment Hybrid work arrangement (home and McKesson office) Up to 30% travel This job description reflects the general nature of work performed. Other duties may be assigned as needed to meet business objectives. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $112,700 - $187,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Position Summary The Account Manager, Talent Acquisition Delivery - High Volume provides operational leadership and continuity for McKesson's high volume hiring within the O Stream delivery model. This role serves as the primary Talent Acquisition liaison for frontline leaders and hiring managers (Director level and below), ensuring consistent, scalable, and responsive recruiting support across a large, distributed operational footprint. Supporting high volume hiring across multiple distribution centers, the Account Manager owns day to day recruiting execution, including requisition management, Tier 1 escalations, and candidate pipeline health. This role provides hands on operational oversight and human judgment in fast paced environments where automation and self service tools alone are insufficient. By managing real time hiring operations and issue resolution, this role enables Talent Acquisition Managers to focus on people leadership, workforce strategy, and performance oversight while maintaining stable, compliant, and effective hiring delivery. Key Responsibilities High Volume TA Delivery & Operational Execution Execute high volume Talent Acquisition delivery strategies to meet ongoing hiring demand across assigned Business Units and regions. Serve as the primary Talent Acquisition point of contact for supervisors, managers, and directors within supported distribution centers. Manage day to day requisition activities for high volume O1/O2 roles, including assignment, prioritization, and real time adjustments. Maintain steady candidate flow and overall pipeline health to support continuous hiring needs. Operational Continuity & Tier 1 Escalation Management Act as the first point of contact for Tier 1 recruitment and hiring escalations, including offer rescinds, background check issues, start date changes, candidate readiness concerns, and requisition errors. Provide real time troubleshooting and issue resolution to minimize disruption to hiring outcomes in high volume environments. Apply sound judgment and problem solving skills to address operational issues where automation or self service tools may not provide sufficient guidance. Support frontline leaders in navigating recruiting systems, policies, and processes, particularly in dynamic or time sensitive situations. Business Partnership & Hiring Alignment Lead weekly hiring alignment meetings with business stakeholders to review hiring progress, identify gaps, and rebalance priorities as volumes shift. Partner with Hiring Managers and Directors to understand evolving workforce needs, near term demand, and execution risks. Serve as the Talent Acquisition subject matter expert for operational high volume hiring delivery within assigned regions. Reporting, Pipeline Health & Data Integrity Monitor candidate pipeline health, requisition activity, and hiring progress to ensure consistent service delivery and SLA adherence. Review and validate recruiting data and reporting to ensure accuracy, compliance, and adherence to process standards. Audit requisitions and hiring activity to identify errors, risks, or inefficiencies and implement corrective actions. Provide regular operational updates and insights to Talent Acquisition leadership to inform delivery decisions and workforce planning. Cross Functional Collaboration & Continuous Improvement Partner closely with Talent Acquisition Managers, TA Operations, HR partners, and Finance to ensure alignment across hiring delivery, capacity management, and workforce planning. Collaborate with peer Account Managers to promote operational consistency, shared ownership, and enterprise wide best practices. Contribute operational insights to help refine the O Stream delivery model, improve scalability, and enhance both manager and candidate experience. Minimum Qualifications 7+ years of progressive professional experience in Human Resources and/or Talent Acquisition. Demonstrated experience supporting high volume hiring operations in a large, complex environment. Strong operational understanding of Talent Acquisition processes, including requisition management, candidate flow, and hiring compliance. Proven ability to manage Tier 1 escalations and resolve day to day hiring issues with urgency and sound judgment. Experience partnering with frontline leaders and managers to enable hiring outcomes. Strong communication, organizational, and problem solving skills. Preferred Qualifications Experience supporting high volume distribution, operations, or frontline hiring environments. Intermediate to advanced proficiency in Microsoft Excel. Experience using recruiting analytics and reporting tools (e.g., Power BI, Visier, Tableau). Familiarity with Workday Recruiting or similar applicant tracking systems. Experience working within an insourced or RPO transitioned Talent Acquisition delivery model. Education Bachelor's degree or an equivalent combination of education and relevant professional experience. Working Conditions General office environment Hybrid work arrangement (home and McKesson office) Up to 30% travel This job description reflects the general nature of work performed. Other duties may be assigned as needed to meet business objectives. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $112,700 - $187,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/01/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Position Summary The Account Manager, Talent Acquisition Delivery - High Volume provides operational leadership and continuity for McKesson's high volume hiring within the O Stream delivery model. This role serves as the primary Talent Acquisition liaison for frontline leaders and hiring managers (Director level and below), ensuring consistent, scalable, and responsive recruiting support across a large, distributed operational footprint. Supporting high volume hiring across multiple distribution centers, the Account Manager owns day to day recruiting execution, including requisition management, Tier 1 escalations, and candidate pipeline health. This role provides hands on operational oversight and human judgment in fast paced environments where automation and self service tools alone are insufficient. By managing real time hiring operations and issue resolution, this role enables Talent Acquisition Managers to focus on people leadership, workforce strategy, and performance oversight while maintaining stable, compliant, and effective hiring delivery. Key Responsibilities High Volume TA Delivery & Operational Execution Execute high volume Talent Acquisition delivery strategies to meet ongoing hiring demand across assigned Business Units and regions. Serve as the primary Talent Acquisition point of contact for supervisors, managers, and directors within supported distribution centers. Manage day to day requisition activities for high volume O1/O2 roles, including assignment, prioritization, and real time adjustments. Maintain steady candidate flow and overall pipeline health to support continuous hiring needs. Operational Continuity & Tier 1 Escalation Management Act as the first point of contact for Tier 1 recruitment and hiring escalations, including offer rescinds, background check issues, start date changes, candidate readiness concerns, and requisition errors. Provide real time troubleshooting and issue resolution to minimize disruption to hiring outcomes in high volume environments. Apply sound judgment and problem solving skills to address operational issues where automation or self service tools may not provide sufficient guidance. Support frontline leaders in navigating recruiting systems, policies, and processes, particularly in dynamic or time sensitive situations. Business Partnership & Hiring Alignment Lead weekly hiring alignment meetings with business stakeholders to review hiring progress, identify gaps, and rebalance priorities as volumes shift. Partner with Hiring Managers and Directors to understand evolving workforce needs, near term demand, and execution risks. Serve as the Talent Acquisition subject matter expert for operational high volume hiring delivery within assigned regions. Reporting, Pipeline Health & Data Integrity Monitor candidate pipeline health, requisition activity, and hiring progress to ensure consistent service delivery and SLA adherence. Review and validate recruiting data and reporting to ensure accuracy, compliance, and adherence to process standards. Audit requisitions and hiring activity to identify errors, risks, or inefficiencies and implement corrective actions. Provide regular operational updates and insights to Talent Acquisition leadership to inform delivery decisions and workforce planning. Cross Functional Collaboration & Continuous Improvement Partner closely with Talent Acquisition Managers, TA Operations, HR partners, and Finance to ensure alignment across hiring delivery, capacity management, and workforce planning. Collaborate with peer Account Managers to promote operational consistency, shared ownership, and enterprise wide best practices. Contribute operational insights to help refine the O Stream delivery model, improve scalability, and enhance both manager and candidate experience. Minimum Qualifications 7+ years of progressive professional experience in Human Resources and/or Talent Acquisition. Demonstrated experience supporting high volume hiring operations in a large, complex environment. Strong operational understanding of Talent Acquisition processes, including requisition management, candidate flow, and hiring compliance. Proven ability to manage Tier 1 escalations and resolve day to day hiring issues with urgency and sound judgment. Experience partnering with frontline leaders and managers to enable hiring outcomes. Strong communication, organizational, and problem solving skills. Preferred Qualifications Experience supporting high volume distribution, operations, or frontline hiring environments. Intermediate to advanced proficiency in Microsoft Excel. Experience using recruiting analytics and reporting tools (e.g., Power BI, Visier, Tableau). Familiarity with Workday Recruiting or similar applicant tracking systems. Experience working within an insourced or RPO transitioned Talent Acquisition delivery model. Education Bachelor's degree or an equivalent combination of education and relevant professional experience. Working Conditions General office environment Hybrid work arrangement (home and McKesson office) Up to 30% travel This job description reflects the general nature of work performed. Other duties may be assigned as needed to meet business objectives. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $112,700 - $187,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Position Summary The Account Manager, Talent Acquisition Delivery - High Volume provides operational leadership and continuity for McKesson's high volume hiring within the O Stream delivery model. This role serves as the primary Talent Acquisition liaison for frontline leaders and hiring managers (Director level and below), ensuring consistent, scalable, and responsive recruiting support across a large, distributed operational footprint. Supporting high volume hiring across multiple distribution centers, the Account Manager owns day to day recruiting execution, including requisition management, Tier 1 escalations, and candidate pipeline health. This role provides hands on operational oversight and human judgment in fast paced environments where automation and self service tools alone are insufficient. By managing real time hiring operations and issue resolution, this role enables Talent Acquisition Managers to focus on people leadership, workforce strategy, and performance oversight while maintaining stable, compliant, and effective hiring delivery. Key Responsibilities High Volume TA Delivery & Operational Execution Execute high volume Talent Acquisition delivery strategies to meet ongoing hiring demand across assigned Business Units and regions. Serve as the primary Talent Acquisition point of contact for supervisors, managers, and directors within supported distribution centers. Manage day to day requisition activities for high volume O1/O2 roles, including assignment, prioritization, and real time adjustments. Maintain steady candidate flow and overall pipeline health to support continuous hiring needs. Operational Continuity & Tier 1 Escalation Management Act as the first point of contact for Tier 1 recruitment and hiring escalations, including offer rescinds, background check issues, start date changes, candidate readiness concerns, and requisition errors. Provide real time troubleshooting and issue resolution to minimize disruption to hiring outcomes in high volume environments. Apply sound judgment and problem solving skills to address operational issues where automation or self service tools may not provide sufficient guidance. Support frontline leaders in navigating recruiting systems, policies, and processes, particularly in dynamic or time sensitive situations. Business Partnership & Hiring Alignment Lead weekly hiring alignment meetings with business stakeholders to review hiring progress, identify gaps, and rebalance priorities as volumes shift. Partner with Hiring Managers and Directors to understand evolving workforce needs, near term demand, and execution risks. Serve as the Talent Acquisition subject matter expert for operational high volume hiring delivery within assigned regions. Reporting, Pipeline Health & Data Integrity Monitor candidate pipeline health, requisition activity, and hiring progress to ensure consistent service delivery and SLA adherence. Review and validate recruiting data and reporting to ensure accuracy, compliance, and adherence to process standards. Audit requisitions and hiring activity to identify errors, risks, or inefficiencies and implement corrective actions. Provide regular operational updates and insights to Talent Acquisition leadership to inform delivery decisions and workforce planning. Cross Functional Collaboration & Continuous Improvement Partner closely with Talent Acquisition Managers, TA Operations, HR partners, and Finance to ensure alignment across hiring delivery, capacity management, and workforce planning. Collaborate with peer Account Managers to promote operational consistency, shared ownership, and enterprise wide best practices. Contribute operational insights to help refine the O Stream delivery model, improve scalability, and enhance both manager and candidate experience. Minimum Qualifications 7+ years of progressive professional experience in Human Resources and/or Talent Acquisition. Demonstrated experience supporting high volume hiring operations in a large, complex environment. Strong operational understanding of Talent Acquisition processes, including requisition management, candidate flow, and hiring compliance. Proven ability to manage Tier 1 escalations and resolve day to day hiring issues with urgency and sound judgment. Experience partnering with frontline leaders and managers to enable hiring outcomes. Strong communication, organizational, and problem solving skills. Preferred Qualifications Experience supporting high volume distribution, operations, or frontline hiring environments. Intermediate to advanced proficiency in Microsoft Excel. Experience using recruiting analytics and reporting tools (e.g., Power BI, Visier, Tableau). Familiarity with Workday Recruiting or similar applicant tracking systems. Experience working within an insourced or RPO transitioned Talent Acquisition delivery model. Education Bachelor's degree or an equivalent combination of education and relevant professional experience. Working Conditions General office environment Hybrid work arrangement (home and McKesson office) Up to 30% travel This job description reflects the general nature of work performed. Other duties may be assigned as needed to meet business objectives. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $112,700 - $187,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
05/01/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. Position Summary The Account Manager, Talent Acquisition Delivery - High Volume provides operational leadership and continuity for McKesson's high volume hiring within the O Stream delivery model. This role serves as the primary Talent Acquisition liaison for frontline leaders and hiring managers (Director level and below), ensuring consistent, scalable, and responsive recruiting support across a large, distributed operational footprint. Supporting high volume hiring across multiple distribution centers, the Account Manager owns day to day recruiting execution, including requisition management, Tier 1 escalations, and candidate pipeline health. This role provides hands on operational oversight and human judgment in fast paced environments where automation and self service tools alone are insufficient. By managing real time hiring operations and issue resolution, this role enables Talent Acquisition Managers to focus on people leadership, workforce strategy, and performance oversight while maintaining stable, compliant, and effective hiring delivery. Key Responsibilities High Volume TA Delivery & Operational Execution Execute high volume Talent Acquisition delivery strategies to meet ongoing hiring demand across assigned Business Units and regions. Serve as the primary Talent Acquisition point of contact for supervisors, managers, and directors within supported distribution centers. Manage day to day requisition activities for high volume O1/O2 roles, including assignment, prioritization, and real time adjustments. Maintain steady candidate flow and overall pipeline health to support continuous hiring needs. Operational Continuity & Tier 1 Escalation Management Act as the first point of contact for Tier 1 recruitment and hiring escalations, including offer rescinds, background check issues, start date changes, candidate readiness concerns, and requisition errors. Provide real time troubleshooting and issue resolution to minimize disruption to hiring outcomes in high volume environments. Apply sound judgment and problem solving skills to address operational issues where automation or self service tools may not provide sufficient guidance. Support frontline leaders in navigating recruiting systems, policies, and processes, particularly in dynamic or time sensitive situations. Business Partnership & Hiring Alignment Lead weekly hiring alignment meetings with business stakeholders to review hiring progress, identify gaps, and rebalance priorities as volumes shift. Partner with Hiring Managers and Directors to understand evolving workforce needs, near term demand, and execution risks. Serve as the Talent Acquisition subject matter expert for operational high volume hiring delivery within assigned regions. Reporting, Pipeline Health & Data Integrity Monitor candidate pipeline health, requisition activity, and hiring progress to ensure consistent service delivery and SLA adherence. Review and validate recruiting data and reporting to ensure accuracy, compliance, and adherence to process standards. Audit requisitions and hiring activity to identify errors, risks, or inefficiencies and implement corrective actions. Provide regular operational updates and insights to Talent Acquisition leadership to inform delivery decisions and workforce planning. Cross Functional Collaboration & Continuous Improvement Partner closely with Talent Acquisition Managers, TA Operations, HR partners, and Finance to ensure alignment across hiring delivery, capacity management, and workforce planning. Collaborate with peer Account Managers to promote operational consistency, shared ownership, and enterprise wide best practices. Contribute operational insights to help refine the O Stream delivery model, improve scalability, and enhance both manager and candidate experience. Minimum Qualifications 7+ years of progressive professional experience in Human Resources and/or Talent Acquisition. Demonstrated experience supporting high volume hiring operations in a large, complex environment. Strong operational understanding of Talent Acquisition processes, including requisition management, candidate flow, and hiring compliance. Proven ability to manage Tier 1 escalations and resolve day to day hiring issues with urgency and sound judgment. Experience partnering with frontline leaders and managers to enable hiring outcomes. Strong communication, organizational, and problem solving skills. Preferred Qualifications Experience supporting high volume distribution, operations, or frontline hiring environments. Intermediate to advanced proficiency in Microsoft Excel. Experience using recruiting analytics and reporting tools (e.g., Power BI, Visier, Tableau). Familiarity with Workday Recruiting or similar applicant tracking systems. Experience working within an insourced or RPO transitioned Talent Acquisition delivery model. Education Bachelor's degree or an equivalent combination of education and relevant professional experience. Working Conditions General office environment Hybrid work arrangement (home and McKesson office) Up to 30% travel This job description reflects the general nature of work performed. Other duties may be assigned as needed to meet business objectives. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $112,700 - $187,800 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. FSS Overview: Are you ready to be a pivotal force in Advancing Health Outcomes For All ? Join the Financial Services and Solutions (FSS) organization, where our focus is being a strategic business partner who creates value, provides efficiency, and ensures compliance for McKesson. In FSS, you'll gain exposure to all McKesson businesses while growing as a project manager professional and fostering collaborative relationships with internal and external customers. Our high employee engagement scores reflect a vibrant and diverse workplace where your contributions have a tangible impact on the enterprise. If you're passionate about making a real difference and want to be part of a dedicated team that values professional growth, FSS is the place for you. Join us and energize your career with endless opportunities! The right candidate to join our FSS team can demonstrate the following competencies: embrace digital transformation, diverse and inclusive collaboration, strategic and analytical thinking, adaptability and growth mindset, and clear and impactful communication. Role Description: We are looking for a results-oriented individual to join our team as a project manager to join our team. In this role, you will drive the coordination and delivery of tasks in the R2R space for the SAP S4 transformation. As the project manager, you will serve as the liaison between the business area we our supporting, IT, vendors, and operations, ensuring effective communication and coordination. Responsibilities: Project Execution Responsible for the planning, execution and successful delivery of the R2R tasks supporting the S4 transformation. Ensure adherence to project goals, timelines- primarily supporting the business in remaining focused on high priority capabilities and managing scope-creep with a rigorous strategic approach. Coordinate and manage multiple vendors and stakeholders to ensure on-time delivery, within budget and in accordance with agreed upon quality standards. Prepare regular project status reports, deliver progress updates to stakeholders, lead SteerCo meetings and maintain project documentation and artifacts as needed. Identify and mitigate project risks, proactively addressing issues that may impact project success. Identify opportunities for process improvement and best practices, driving efficiency and effectiveness in project delivery. Foster strong cross-functional collaboration and working relationships with various teams and stakeholders to ensure successful project outcomes. Change Leadership Champion for change to ensure adoption of solutions across the organization Acting a change lead, if one is not assigned on the program Qualifications Minimum Qualifications Degree or equivalent and typically requires 4+ years of relevant PM experience. Critical Skills Embrace Digital Transformation : Demonstrate a strong digital mindset by actively seeking and implementing technological solutions to enhance business processes and drive innovation within the team. Strategic and Analytical Thinking : Exhibit strong business acumen by staying informed about industry trends and aligning projects with broader organizational goals. Use data-driven insights to make informed decisions and influence positive change. Adaptability and Growth Mindset : Show adaptability in the face of change and a willingness to take on challenges. Continuously seek learning opportunities and demonstrate resilience to maintain high performance and support team dynamics. Clear and Impactful Communication : Communicate complex information clearly and persuasively across all levels of the organization. Utilize storytelling to effectively convey ideas and drive key initiatives forward. Desired Skills Experience in project delivery including initiation, documentation, prioritization, tracking and implementation of projects and process changes Keen Project Management understanding and basic financial business acumen Demonstrated ability to motivate, influence and gain commitment at all levels of the organization Ability to understand and identify the connections between specific projects and the key strategic objectives Ability to think through, organize and lead multiple projects and tasks concurrently Ability to facilitate and communicate effectively in a hybrid environment Expert Verbal/written communication skills in English Consultation Skills Ability to absorb and process large quantities of disparate information, synthesize quickly and connect dots for your projects where appropriate Strong interpersonal and consulting skills - ability to assess needs, collaborate and deliver practical solutions that drive results; an excellent listener that seeks to understand multiple viewpoints; effective at influencing, facilitating, and problem solving Ability to tailor communication style to work well with stakeholders within your projects Assist with building strong and trusting relationships across multiple teams and departments and collaborate with business leaders to execute plans We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $89,000 - $148,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
04/30/2026
Full time
McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. FSS Overview: Are you ready to be a pivotal force in Advancing Health Outcomes For All ? Join the Financial Services and Solutions (FSS) organization, where our focus is being a strategic business partner who creates value, provides efficiency, and ensures compliance for McKesson. In FSS, you'll gain exposure to all McKesson businesses while growing as a project manager professional and fostering collaborative relationships with internal and external customers. Our high employee engagement scores reflect a vibrant and diverse workplace where your contributions have a tangible impact on the enterprise. If you're passionate about making a real difference and want to be part of a dedicated team that values professional growth, FSS is the place for you. Join us and energize your career with endless opportunities! The right candidate to join our FSS team can demonstrate the following competencies: embrace digital transformation, diverse and inclusive collaboration, strategic and analytical thinking, adaptability and growth mindset, and clear and impactful communication. Role Description: We are looking for a results-oriented individual to join our team as a project manager to join our team. In this role, you will drive the coordination and delivery of tasks in the R2R space for the SAP S4 transformation. As the project manager, you will serve as the liaison between the business area we our supporting, IT, vendors, and operations, ensuring effective communication and coordination. Responsibilities: Project Execution Responsible for the planning, execution and successful delivery of the R2R tasks supporting the S4 transformation. Ensure adherence to project goals, timelines- primarily supporting the business in remaining focused on high priority capabilities and managing scope-creep with a rigorous strategic approach. Coordinate and manage multiple vendors and stakeholders to ensure on-time delivery, within budget and in accordance with agreed upon quality standards. Prepare regular project status reports, deliver progress updates to stakeholders, lead SteerCo meetings and maintain project documentation and artifacts as needed. Identify and mitigate project risks, proactively addressing issues that may impact project success. Identify opportunities for process improvement and best practices, driving efficiency and effectiveness in project delivery. Foster strong cross-functional collaboration and working relationships with various teams and stakeholders to ensure successful project outcomes. Change Leadership Champion for change to ensure adoption of solutions across the organization Acting a change lead, if one is not assigned on the program Qualifications Minimum Qualifications Degree or equivalent and typically requires 4+ years of relevant PM experience. Critical Skills Embrace Digital Transformation : Demonstrate a strong digital mindset by actively seeking and implementing technological solutions to enhance business processes and drive innovation within the team. Strategic and Analytical Thinking : Exhibit strong business acumen by staying informed about industry trends and aligning projects with broader organizational goals. Use data-driven insights to make informed decisions and influence positive change. Adaptability and Growth Mindset : Show adaptability in the face of change and a willingness to take on challenges. Continuously seek learning opportunities and demonstrate resilience to maintain high performance and support team dynamics. Clear and Impactful Communication : Communicate complex information clearly and persuasively across all levels of the organization. Utilize storytelling to effectively convey ideas and drive key initiatives forward. Desired Skills Experience in project delivery including initiation, documentation, prioritization, tracking and implementation of projects and process changes Keen Project Management understanding and basic financial business acumen Demonstrated ability to motivate, influence and gain commitment at all levels of the organization Ability to understand and identify the connections between specific projects and the key strategic objectives Ability to think through, organize and lead multiple projects and tasks concurrently Ability to facilitate and communicate effectively in a hybrid environment Expert Verbal/written communication skills in English Consultation Skills Ability to absorb and process large quantities of disparate information, synthesize quickly and connect dots for your projects where appropriate Strong interpersonal and consulting skills - ability to assess needs, collaborate and deliver practical solutions that drive results; an excellent listener that seeks to understand multiple viewpoints; effective at influencing, facilitating, and problem solving Ability to tailor communication style to work well with stakeholders within your projects Assist with building strong and trusting relationships across multiple teams and departments and collaborate with business leaders to execute plans We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $89,000 - $148,400 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!
Job Description Fraud/Service Specialist Department: Audit and Compliance Reports To: Assistant Vice President Audit & Compliance FLSA: Non-Exempt Grade: 7 Date last updated: 03/18/2026 Summary This position monitors account activity to identify fraudulent financial transactions and violations and take measures to prevent losses. Works with other departments to validate transactions. Be first point of contact with members to discuss account activity and to communicate credit union actions and decisions. Collect all member complaints in order to achieve process improvements. Principal Duties and Responsibilities: The following represents the majority of duties to be performed by the Fraud/Service Specialist but are not meant to be all-inclusive nor prevent other duties from being assigned when necessary. Monitor member account activities and transactions for suspicious patterns using fraud detection systems. Develop and maintain fraud and service failure procedures. Investigate and resolve suspected or reported fraudulent activities. Coordinate with internal departments and external entities as necessary during fraud investigations to contain and mitigate the impact of confirmed fraud incidents. Collaborate with department staff across the credit union to foster effective relationships, develop operationally-sound fraud procedures, and promote teamwork in order to combat fraud at all levels and types. Document and maintain records of all investigations for compliance and reporting purposes. Collaborate with IT and other relevant departments to strengthen fraud detection systems. Keep abreast of the latest fraud schemes pertinent to credit unions and update management as appropriate. Collaborate with other financial institutions and regulatory bodies to share best practices and intelligence about fraud trends. Maintain close communication with law enforcement agencies and assist in investigations when required. Handles all fraud related concerns, processes all fraud alerts (debit, credit, check fraud, P2P and others). Maintains thorough knowledge of current laws, regulations and best practices related to fraud. Provides informed, professional and accurate service and support to all members and employees of the Credit Union by responding to email, messages, and other correspondence. Provide reports and feedback regarding fraud and disputes to AVP of Audit/Compliance on a regular basis. Develop and recommend fraud prevention strategies to mitigate inherent fraud risks. Serves as subject matter expert for systems utilized for fraud. Act as repository for all member complaints, whether through branches, phone, NCUA, BBB, etc. and recommend possible training opportunities. Recommend process improvements to deliver consistent and world class member experience. Performs other job-related duties as required or assigned. Supervisory Responsibilities This position has no supervisory responsibilities. Competencies Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Credibility - Provides reliable and accurate information, Offers fully researched recommendations, Supports organizational values, Takes responsibility for own actions and mistakes, Demonstrates honesty and integrity. Job Knowledge - Competent in required job skills and knowledge, Exhibits ability to learn and apply new skills, Keeps abreast of current developments, Requires minimal supervision, Displays understanding of how job relates to others, uses resources effectively. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree from two-year college or technical school and 1-3 years' experience, or equivalent combination of education and related experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Database software, Internet software; Spreadsheet software and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Ability to work independently to perform assigned accountabilities, as well as able to independently identify work that needs to be done. Strong organizational skills. Other Qualifications: Displays willingness to make decisions. Takes innovative approaches to challenges. Ability to establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment is usually quiet. Salary Description $18.50-$28/Hr., Grade 7
04/30/2026
Full time
Job Description Fraud/Service Specialist Department: Audit and Compliance Reports To: Assistant Vice President Audit & Compliance FLSA: Non-Exempt Grade: 7 Date last updated: 03/18/2026 Summary This position monitors account activity to identify fraudulent financial transactions and violations and take measures to prevent losses. Works with other departments to validate transactions. Be first point of contact with members to discuss account activity and to communicate credit union actions and decisions. Collect all member complaints in order to achieve process improvements. Principal Duties and Responsibilities: The following represents the majority of duties to be performed by the Fraud/Service Specialist but are not meant to be all-inclusive nor prevent other duties from being assigned when necessary. Monitor member account activities and transactions for suspicious patterns using fraud detection systems. Develop and maintain fraud and service failure procedures. Investigate and resolve suspected or reported fraudulent activities. Coordinate with internal departments and external entities as necessary during fraud investigations to contain and mitigate the impact of confirmed fraud incidents. Collaborate with department staff across the credit union to foster effective relationships, develop operationally-sound fraud procedures, and promote teamwork in order to combat fraud at all levels and types. Document and maintain records of all investigations for compliance and reporting purposes. Collaborate with IT and other relevant departments to strengthen fraud detection systems. Keep abreast of the latest fraud schemes pertinent to credit unions and update management as appropriate. Collaborate with other financial institutions and regulatory bodies to share best practices and intelligence about fraud trends. Maintain close communication with law enforcement agencies and assist in investigations when required. Handles all fraud related concerns, processes all fraud alerts (debit, credit, check fraud, P2P and others). Maintains thorough knowledge of current laws, regulations and best practices related to fraud. Provides informed, professional and accurate service and support to all members and employees of the Credit Union by responding to email, messages, and other correspondence. Provide reports and feedback regarding fraud and disputes to AVP of Audit/Compliance on a regular basis. Develop and recommend fraud prevention strategies to mitigate inherent fraud risks. Serves as subject matter expert for systems utilized for fraud. Act as repository for all member complaints, whether through branches, phone, NCUA, BBB, etc. and recommend possible training opportunities. Recommend process improvements to deliver consistent and world class member experience. Performs other job-related duties as required or assigned. Supervisory Responsibilities This position has no supervisory responsibilities. Competencies Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Credibility - Provides reliable and accurate information, Offers fully researched recommendations, Supports organizational values, Takes responsibility for own actions and mistakes, Demonstrates honesty and integrity. Job Knowledge - Competent in required job skills and knowledge, Exhibits ability to learn and apply new skills, Keeps abreast of current developments, Requires minimal supervision, Displays understanding of how job relates to others, uses resources effectively. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree from two-year college or technical school and 1-3 years' experience, or equivalent combination of education and related experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Database software, Internet software; Spreadsheet software and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Ability to work independently to perform assigned accountabilities, as well as able to independently identify work that needs to be done. Strong organizational skills. Other Qualifications: Displays willingness to make decisions. Takes innovative approaches to challenges. Ability to establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment is usually quiet. Salary Description $18.50-$28/Hr., Grade 7
Job Description Fraud/Service Specialist Department: Audit and Compliance Reports To: Assistant Vice President Audit & Compliance FLSA: Non-Exempt Grade: 7 Date last updated: 03/18/2026 Summary This position monitors account activity to identify fraudulent financial transactions and violations and take measures to prevent losses. Works with other departments to validate transactions. Be first point of contact with members to discuss account activity and to communicate credit union actions and decisions. Collect all member complaints in order to achieve process improvements. Principal Duties and Responsibilities: The following represents the majority of duties to be performed by the Fraud/Service Specialist but are not meant to be all-inclusive nor prevent other duties from being assigned when necessary. Monitor member account activities and transactions for suspicious patterns using fraud detection systems. Develop and maintain fraud and service failure procedures. Investigate and resolve suspected or reported fraudulent activities. Coordinate with internal departments and external entities as necessary during fraud investigations to contain and mitigate the impact of confirmed fraud incidents. Collaborate with department staff across the credit union to foster effective relationships, develop operationally-sound fraud procedures, and promote teamwork in order to combat fraud at all levels and types. Document and maintain records of all investigations for compliance and reporting purposes. Collaborate with IT and other relevant departments to strengthen fraud detection systems. Keep abreast of the latest fraud schemes pertinent to credit unions and update management as appropriate. Collaborate with other financial institutions and regulatory bodies to share best practices and intelligence about fraud trends. Maintain close communication with law enforcement agencies and assist in investigations when required. Handles all fraud related concerns, processes all fraud alerts (debit, credit, check fraud, P2P and others). Maintains thorough knowledge of current laws, regulations and best practices related to fraud. Provides informed, professional and accurate service and support to all members and employees of the Credit Union by responding to email, messages, and other correspondence. Provide reports and feedback regarding fraud and disputes to AVP of Audit/Compliance on a regular basis. Develop and recommend fraud prevention strategies to mitigate inherent fraud risks. Serves as subject matter expert for systems utilized for fraud. Act as repository for all member complaints, whether through branches, phone, NCUA, BBB, etc. and recommend possible training opportunities. Recommend process improvements to deliver consistent and world class member experience. Performs other job-related duties as required or assigned. Supervisory Responsibilities This position has no supervisory responsibilities. Competencies Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Credibility - Provides reliable and accurate information, Offers fully researched recommendations, Supports organizational values, Takes responsibility for own actions and mistakes, Demonstrates honesty and integrity. Job Knowledge - Competent in required job skills and knowledge, Exhibits ability to learn and apply new skills, Keeps abreast of current developments, Requires minimal supervision, Displays understanding of how job relates to others, uses resources effectively. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree from two-year college or technical school and 1-3 years' experience, or equivalent combination of education and related experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Database software, Internet software; Spreadsheet software and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Ability to work independently to perform assigned accountabilities, as well as able to independently identify work that needs to be done. Strong organizational skills. Other Qualifications: Displays willingness to make decisions. Takes innovative approaches to challenges. Ability to establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment is usually quiet. Salary Description $18.50-$28/Hr., Grade 7
04/30/2026
Full time
Job Description Fraud/Service Specialist Department: Audit and Compliance Reports To: Assistant Vice President Audit & Compliance FLSA: Non-Exempt Grade: 7 Date last updated: 03/18/2026 Summary This position monitors account activity to identify fraudulent financial transactions and violations and take measures to prevent losses. Works with other departments to validate transactions. Be first point of contact with members to discuss account activity and to communicate credit union actions and decisions. Collect all member complaints in order to achieve process improvements. Principal Duties and Responsibilities: The following represents the majority of duties to be performed by the Fraud/Service Specialist but are not meant to be all-inclusive nor prevent other duties from being assigned when necessary. Monitor member account activities and transactions for suspicious patterns using fraud detection systems. Develop and maintain fraud and service failure procedures. Investigate and resolve suspected or reported fraudulent activities. Coordinate with internal departments and external entities as necessary during fraud investigations to contain and mitigate the impact of confirmed fraud incidents. Collaborate with department staff across the credit union to foster effective relationships, develop operationally-sound fraud procedures, and promote teamwork in order to combat fraud at all levels and types. Document and maintain records of all investigations for compliance and reporting purposes. Collaborate with IT and other relevant departments to strengthen fraud detection systems. Keep abreast of the latest fraud schemes pertinent to credit unions and update management as appropriate. Collaborate with other financial institutions and regulatory bodies to share best practices and intelligence about fraud trends. Maintain close communication with law enforcement agencies and assist in investigations when required. Handles all fraud related concerns, processes all fraud alerts (debit, credit, check fraud, P2P and others). Maintains thorough knowledge of current laws, regulations and best practices related to fraud. Provides informed, professional and accurate service and support to all members and employees of the Credit Union by responding to email, messages, and other correspondence. Provide reports and feedback regarding fraud and disputes to AVP of Audit/Compliance on a regular basis. Develop and recommend fraud prevention strategies to mitigate inherent fraud risks. Serves as subject matter expert for systems utilized for fraud. Act as repository for all member complaints, whether through branches, phone, NCUA, BBB, etc. and recommend possible training opportunities. Recommend process improvements to deliver consistent and world class member experience. Performs other job-related duties as required or assigned. Supervisory Responsibilities This position has no supervisory responsibilities. Competencies Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Credibility - Provides reliable and accurate information, Offers fully researched recommendations, Supports organizational values, Takes responsibility for own actions and mistakes, Demonstrates honesty and integrity. Job Knowledge - Competent in required job skills and knowledge, Exhibits ability to learn and apply new skills, Keeps abreast of current developments, Requires minimal supervision, Displays understanding of how job relates to others, uses resources effectively. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree from two-year college or technical school and 1-3 years' experience, or equivalent combination of education and related experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Database software, Internet software; Spreadsheet software and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Ability to work independently to perform assigned accountabilities, as well as able to independently identify work that needs to be done. Strong organizational skills. Other Qualifications: Displays willingness to make decisions. Takes innovative approaches to challenges. Ability to establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment is usually quiet. Salary Description $18.50-$28/Hr., Grade 7
Job Description Fraud/Service Specialist Department: Audit and Compliance Reports To: Assistant Vice President Audit & Compliance FLSA: Non-Exempt Grade: 7 Date last updated: 03/18/2026 Summary This position monitors account activity to identify fraudulent financial transactions and violations and take measures to prevent losses. Works with other departments to validate transactions. Be first point of contact with members to discuss account activity and to communicate credit union actions and decisions. Collect all member complaints in order to achieve process improvements. Principal Duties and Responsibilities: The following represents the majority of duties to be performed by the Fraud/Service Specialist but are not meant to be all-inclusive nor prevent other duties from being assigned when necessary. Monitor member account activities and transactions for suspicious patterns using fraud detection systems. Develop and maintain fraud and service failure procedures. Investigate and resolve suspected or reported fraudulent activities. Coordinate with internal departments and external entities as necessary during fraud investigations to contain and mitigate the impact of confirmed fraud incidents. Collaborate with department staff across the credit union to foster effective relationships, develop operationally-sound fraud procedures, and promote teamwork in order to combat fraud at all levels and types. Document and maintain records of all investigations for compliance and reporting purposes. Collaborate with IT and other relevant departments to strengthen fraud detection systems. Keep abreast of the latest fraud schemes pertinent to credit unions and update management as appropriate. Collaborate with other financial institutions and regulatory bodies to share best practices and intelligence about fraud trends. Maintain close communication with law enforcement agencies and assist in investigations when required. Handles all fraud related concerns, processes all fraud alerts (debit, credit, check fraud, P2P and others). Maintains thorough knowledge of current laws, regulations and best practices related to fraud. Provides informed, professional and accurate service and support to all members and employees of the Credit Union by responding to email, messages, and other correspondence. Provide reports and feedback regarding fraud and disputes to AVP of Audit/Compliance on a regular basis. Develop and recommend fraud prevention strategies to mitigate inherent fraud risks. Serves as subject matter expert for systems utilized for fraud. Act as repository for all member complaints, whether through branches, phone, NCUA, BBB, etc. and recommend possible training opportunities. Recommend process improvements to deliver consistent and world class member experience. Performs other job-related duties as required or assigned. Supervisory Responsibilities This position has no supervisory responsibilities. Competencies Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Credibility - Provides reliable and accurate information, Offers fully researched recommendations, Supports organizational values, Takes responsibility for own actions and mistakes, Demonstrates honesty and integrity. Job Knowledge - Competent in required job skills and knowledge, Exhibits ability to learn and apply new skills, Keeps abreast of current developments, Requires minimal supervision, Displays understanding of how job relates to others, uses resources effectively. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree from two-year college or technical school and 1-3 years' experience, or equivalent combination of education and related experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Database software, Internet software; Spreadsheet software and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Ability to work independently to perform assigned accountabilities, as well as able to independently identify work that needs to be done. Strong organizational skills. Other Qualifications: Displays willingness to make decisions. Takes innovative approaches to challenges. Ability to establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment is usually quiet. Salary Description $18.50-$28/Hr., Grade 7
04/30/2026
Full time
Job Description Fraud/Service Specialist Department: Audit and Compliance Reports To: Assistant Vice President Audit & Compliance FLSA: Non-Exempt Grade: 7 Date last updated: 03/18/2026 Summary This position monitors account activity to identify fraudulent financial transactions and violations and take measures to prevent losses. Works with other departments to validate transactions. Be first point of contact with members to discuss account activity and to communicate credit union actions and decisions. Collect all member complaints in order to achieve process improvements. Principal Duties and Responsibilities: The following represents the majority of duties to be performed by the Fraud/Service Specialist but are not meant to be all-inclusive nor prevent other duties from being assigned when necessary. Monitor member account activities and transactions for suspicious patterns using fraud detection systems. Develop and maintain fraud and service failure procedures. Investigate and resolve suspected or reported fraudulent activities. Coordinate with internal departments and external entities as necessary during fraud investigations to contain and mitigate the impact of confirmed fraud incidents. Collaborate with department staff across the credit union to foster effective relationships, develop operationally-sound fraud procedures, and promote teamwork in order to combat fraud at all levels and types. Document and maintain records of all investigations for compliance and reporting purposes. Collaborate with IT and other relevant departments to strengthen fraud detection systems. Keep abreast of the latest fraud schemes pertinent to credit unions and update management as appropriate. Collaborate with other financial institutions and regulatory bodies to share best practices and intelligence about fraud trends. Maintain close communication with law enforcement agencies and assist in investigations when required. Handles all fraud related concerns, processes all fraud alerts (debit, credit, check fraud, P2P and others). Maintains thorough knowledge of current laws, regulations and best practices related to fraud. Provides informed, professional and accurate service and support to all members and employees of the Credit Union by responding to email, messages, and other correspondence. Provide reports and feedback regarding fraud and disputes to AVP of Audit/Compliance on a regular basis. Develop and recommend fraud prevention strategies to mitigate inherent fraud risks. Serves as subject matter expert for systems utilized for fraud. Act as repository for all member complaints, whether through branches, phone, NCUA, BBB, etc. and recommend possible training opportunities. Recommend process improvements to deliver consistent and world class member experience. Performs other job-related duties as required or assigned. Supervisory Responsibilities This position has no supervisory responsibilities. Competencies Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Credibility - Provides reliable and accurate information, Offers fully researched recommendations, Supports organizational values, Takes responsibility for own actions and mistakes, Demonstrates honesty and integrity. Job Knowledge - Competent in required job skills and knowledge, Exhibits ability to learn and apply new skills, Keeps abreast of current developments, Requires minimal supervision, Displays understanding of how job relates to others, uses resources effectively. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree from two-year college or technical school and 1-3 years' experience, or equivalent combination of education and related experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Database software, Internet software; Spreadsheet software and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Ability to work independently to perform assigned accountabilities, as well as able to independently identify work that needs to be done. Strong organizational skills. Other Qualifications: Displays willingness to make decisions. Takes innovative approaches to challenges. Ability to establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment is usually quiet. Salary Description $18.50-$28/Hr., Grade 7
Job Description Fraud/Service Specialist Department: Audit and Compliance Reports To: Assistant Vice President Audit & Compliance FLSA: Non-Exempt Grade: 7 Date last updated: 03/18/2026 Summary This position monitors account activity to identify fraudulent financial transactions and violations and take measures to prevent losses. Works with other departments to validate transactions. Be first point of contact with members to discuss account activity and to communicate credit union actions and decisions. Collect all member complaints in order to achieve process improvements. Principal Duties and Responsibilities: The following represents the majority of duties to be performed by the Fraud/Service Specialist but are not meant to be all-inclusive nor prevent other duties from being assigned when necessary. Monitor member account activities and transactions for suspicious patterns using fraud detection systems. Develop and maintain fraud and service failure procedures. Investigate and resolve suspected or reported fraudulent activities. Coordinate with internal departments and external entities as necessary during fraud investigations to contain and mitigate the impact of confirmed fraud incidents. Collaborate with department staff across the credit union to foster effective relationships, develop operationally-sound fraud procedures, and promote teamwork in order to combat fraud at all levels and types. Document and maintain records of all investigations for compliance and reporting purposes. Collaborate with IT and other relevant departments to strengthen fraud detection systems. Keep abreast of the latest fraud schemes pertinent to credit unions and update management as appropriate. Collaborate with other financial institutions and regulatory bodies to share best practices and intelligence about fraud trends. Maintain close communication with law enforcement agencies and assist in investigations when required. Handles all fraud related concerns, processes all fraud alerts (debit, credit, check fraud, P2P and others). Maintains thorough knowledge of current laws, regulations and best practices related to fraud. Provides informed, professional and accurate service and support to all members and employees of the Credit Union by responding to email, messages, and other correspondence. Provide reports and feedback regarding fraud and disputes to AVP of Audit/Compliance on a regular basis. Develop and recommend fraud prevention strategies to mitigate inherent fraud risks. Serves as subject matter expert for systems utilized for fraud. Act as repository for all member complaints, whether through branches, phone, NCUA, BBB, etc. and recommend possible training opportunities. Recommend process improvements to deliver consistent and world class member experience. Performs other job-related duties as required or assigned. Supervisory Responsibilities This position has no supervisory responsibilities. Competencies Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Credibility - Provides reliable and accurate information, Offers fully researched recommendations, Supports organizational values, Takes responsibility for own actions and mistakes, Demonstrates honesty and integrity. Job Knowledge - Competent in required job skills and knowledge, Exhibits ability to learn and apply new skills, Keeps abreast of current developments, Requires minimal supervision, Displays understanding of how job relates to others, uses resources effectively. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree from two-year college or technical school and 1-3 years' experience, or equivalent combination of education and related experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Database software, Internet software; Spreadsheet software and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Ability to work independently to perform assigned accountabilities, as well as able to independently identify work that needs to be done. Strong organizational skills. Other Qualifications: Displays willingness to make decisions. Takes innovative approaches to challenges. Ability to establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment is usually quiet. Salary Description $18.50-$28/Hr., Grade 7
04/30/2026
Full time
Job Description Fraud/Service Specialist Department: Audit and Compliance Reports To: Assistant Vice President Audit & Compliance FLSA: Non-Exempt Grade: 7 Date last updated: 03/18/2026 Summary This position monitors account activity to identify fraudulent financial transactions and violations and take measures to prevent losses. Works with other departments to validate transactions. Be first point of contact with members to discuss account activity and to communicate credit union actions and decisions. Collect all member complaints in order to achieve process improvements. Principal Duties and Responsibilities: The following represents the majority of duties to be performed by the Fraud/Service Specialist but are not meant to be all-inclusive nor prevent other duties from being assigned when necessary. Monitor member account activities and transactions for suspicious patterns using fraud detection systems. Develop and maintain fraud and service failure procedures. Investigate and resolve suspected or reported fraudulent activities. Coordinate with internal departments and external entities as necessary during fraud investigations to contain and mitigate the impact of confirmed fraud incidents. Collaborate with department staff across the credit union to foster effective relationships, develop operationally-sound fraud procedures, and promote teamwork in order to combat fraud at all levels and types. Document and maintain records of all investigations for compliance and reporting purposes. Collaborate with IT and other relevant departments to strengthen fraud detection systems. Keep abreast of the latest fraud schemes pertinent to credit unions and update management as appropriate. Collaborate with other financial institutions and regulatory bodies to share best practices and intelligence about fraud trends. Maintain close communication with law enforcement agencies and assist in investigations when required. Handles all fraud related concerns, processes all fraud alerts (debit, credit, check fraud, P2P and others). Maintains thorough knowledge of current laws, regulations and best practices related to fraud. Provides informed, professional and accurate service and support to all members and employees of the Credit Union by responding to email, messages, and other correspondence. Provide reports and feedback regarding fraud and disputes to AVP of Audit/Compliance on a regular basis. Develop and recommend fraud prevention strategies to mitigate inherent fraud risks. Serves as subject matter expert for systems utilized for fraud. Act as repository for all member complaints, whether through branches, phone, NCUA, BBB, etc. and recommend possible training opportunities. Recommend process improvements to deliver consistent and world class member experience. Performs other job-related duties as required or assigned. Supervisory Responsibilities This position has no supervisory responsibilities. Competencies Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Credibility - Provides reliable and accurate information, Offers fully researched recommendations, Supports organizational values, Takes responsibility for own actions and mistakes, Demonstrates honesty and integrity. Job Knowledge - Competent in required job skills and knowledge, Exhibits ability to learn and apply new skills, Keeps abreast of current developments, Requires minimal supervision, Displays understanding of how job relates to others, uses resources effectively. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree from two-year college or technical school and 1-3 years' experience, or equivalent combination of education and related experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Database software, Internet software; Spreadsheet software and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Ability to work independently to perform assigned accountabilities, as well as able to independently identify work that needs to be done. Strong organizational skills. Other Qualifications: Displays willingness to make decisions. Takes innovative approaches to challenges. Ability to establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment is usually quiet. Salary Description $18.50-$28/Hr., Grade 7
Job Description Fraud/Service Specialist Department: Audit and Compliance Reports To: Assistant Vice President Audit & Compliance FLSA: Non-Exempt Grade: 7 Date last updated: 03/18/2026 Summary This position monitors account activity to identify fraudulent financial transactions and violations and take measures to prevent losses. Works with other departments to validate transactions. Be first point of contact with members to discuss account activity and to communicate credit union actions and decisions. Collect all member complaints in order to achieve process improvements. Principal Duties and Responsibilities: The following represents the majority of duties to be performed by the Fraud/Service Specialist but are not meant to be all-inclusive nor prevent other duties from being assigned when necessary. Monitor member account activities and transactions for suspicious patterns using fraud detection systems. Develop and maintain fraud and service failure procedures. Investigate and resolve suspected or reported fraudulent activities. Coordinate with internal departments and external entities as necessary during fraud investigations to contain and mitigate the impact of confirmed fraud incidents. Collaborate with department staff across the credit union to foster effective relationships, develop operationally-sound fraud procedures, and promote teamwork in order to combat fraud at all levels and types. Document and maintain records of all investigations for compliance and reporting purposes. Collaborate with IT and other relevant departments to strengthen fraud detection systems. Keep abreast of the latest fraud schemes pertinent to credit unions and update management as appropriate. Collaborate with other financial institutions and regulatory bodies to share best practices and intelligence about fraud trends. Maintain close communication with law enforcement agencies and assist in investigations when required. Handles all fraud related concerns, processes all fraud alerts (debit, credit, check fraud, P2P and others). Maintains thorough knowledge of current laws, regulations and best practices related to fraud. Provides informed, professional and accurate service and support to all members and employees of the Credit Union by responding to email, messages, and other correspondence. Provide reports and feedback regarding fraud and disputes to AVP of Audit/Compliance on a regular basis. Develop and recommend fraud prevention strategies to mitigate inherent fraud risks. Serves as subject matter expert for systems utilized for fraud. Act as repository for all member complaints, whether through branches, phone, NCUA, BBB, etc. and recommend possible training opportunities. Recommend process improvements to deliver consistent and world class member experience. Performs other job-related duties as required or assigned. Supervisory Responsibilities This position has no supervisory responsibilities. Competencies Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Credibility - Provides reliable and accurate information, Offers fully researched recommendations, Supports organizational values, Takes responsibility for own actions and mistakes, Demonstrates honesty and integrity. Job Knowledge - Competent in required job skills and knowledge, Exhibits ability to learn and apply new skills, Keeps abreast of current developments, Requires minimal supervision, Displays understanding of how job relates to others, uses resources effectively. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree from two-year college or technical school and 1-3 years' experience, or equivalent combination of education and related experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Database software, Internet software; Spreadsheet software and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Ability to work independently to perform assigned accountabilities, as well as able to independently identify work that needs to be done. Strong organizational skills. Other Qualifications: Displays willingness to make decisions. Takes innovative approaches to challenges. Ability to establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment is usually quiet. Salary Description $18.50-$28/Hr., Grade 7
04/30/2026
Full time
Job Description Fraud/Service Specialist Department: Audit and Compliance Reports To: Assistant Vice President Audit & Compliance FLSA: Non-Exempt Grade: 7 Date last updated: 03/18/2026 Summary This position monitors account activity to identify fraudulent financial transactions and violations and take measures to prevent losses. Works with other departments to validate transactions. Be first point of contact with members to discuss account activity and to communicate credit union actions and decisions. Collect all member complaints in order to achieve process improvements. Principal Duties and Responsibilities: The following represents the majority of duties to be performed by the Fraud/Service Specialist but are not meant to be all-inclusive nor prevent other duties from being assigned when necessary. Monitor member account activities and transactions for suspicious patterns using fraud detection systems. Develop and maintain fraud and service failure procedures. Investigate and resolve suspected or reported fraudulent activities. Coordinate with internal departments and external entities as necessary during fraud investigations to contain and mitigate the impact of confirmed fraud incidents. Collaborate with department staff across the credit union to foster effective relationships, develop operationally-sound fraud procedures, and promote teamwork in order to combat fraud at all levels and types. Document and maintain records of all investigations for compliance and reporting purposes. Collaborate with IT and other relevant departments to strengthen fraud detection systems. Keep abreast of the latest fraud schemes pertinent to credit unions and update management as appropriate. Collaborate with other financial institutions and regulatory bodies to share best practices and intelligence about fraud trends. Maintain close communication with law enforcement agencies and assist in investigations when required. Handles all fraud related concerns, processes all fraud alerts (debit, credit, check fraud, P2P and others). Maintains thorough knowledge of current laws, regulations and best practices related to fraud. Provides informed, professional and accurate service and support to all members and employees of the Credit Union by responding to email, messages, and other correspondence. Provide reports and feedback regarding fraud and disputes to AVP of Audit/Compliance on a regular basis. Develop and recommend fraud prevention strategies to mitigate inherent fraud risks. Serves as subject matter expert for systems utilized for fraud. Act as repository for all member complaints, whether through branches, phone, NCUA, BBB, etc. and recommend possible training opportunities. Recommend process improvements to deliver consistent and world class member experience. Performs other job-related duties as required or assigned. Supervisory Responsibilities This position has no supervisory responsibilities. Competencies Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Credibility - Provides reliable and accurate information, Offers fully researched recommendations, Supports organizational values, Takes responsibility for own actions and mistakes, Demonstrates honesty and integrity. Job Knowledge - Competent in required job skills and knowledge, Exhibits ability to learn and apply new skills, Keeps abreast of current developments, Requires minimal supervision, Displays understanding of how job relates to others, uses resources effectively. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree from two-year college or technical school and 1-3 years' experience, or equivalent combination of education and related experience. Language Skills Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge of Database software, Internet software; Spreadsheet software and Word Processing software. Certificates, Licenses, Registrations: Other Skills and Abilities: Ability to work independently to perform assigned accountabilities, as well as able to independently identify work that needs to be done. Strong organizational skills. Other Qualifications: Displays willingness to make decisions. Takes innovative approaches to challenges. Ability to establish collaborative relationships to achieve organizational objectives. Physical Demands and Work Environment The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The work environment is usually quiet. Salary Description $18.50-$28/Hr., Grade 7
