SJS Executives, LLC (SJS), also doing business as SJS Industrial, is currently seeking a reliable, safety conscious, experienced, Construction Quality Control Manager/ Construction Engineering Technician to work full time for SJS in Yorktown to help support operations at a US Naval Facility. SJS is a Service Disabled Veteran Owned Small Business (SDVOSB) with 250 employees coast to coast and a headquarters in Virginia Beach, Virginia; it specializes in professional services to support federal and military organizations.The Project Superintendent must possess at least one of these key qualifications to be eligible for this job:A minimum of 5 years of verified experience as a Quality Control Manager working for General Contractors on NAVFAC or US Army Corps of Engineers; or10 years of verified foreman experience in one or more of the following trades: Concrete, Mechanical, Electrical, Masonry, or Carpentry on the Commercial/Industrial/Military Projects. Will not consider any Residential experience. The pay range for this position is $44/hr to $47/hr, which will also include: 80hrs PTO, 11 paid federal holidays, medical, dental, vision, 401k. The right candidate will have strong working knowledge of commercial construction standards and the ability to provide overall coordination of construction quality and safety for assigned projects. He or she will already have experience in performing a wide variety of on-site Quality Assurance (QA), safety management, technical consultation and related construction engineering support services for a Navy public works department that is a major customer of SJS Executives DBA SJS Industrial; interface with the Navy Construction Manager (CM) and the contractor personnel from multiple General Contractors (GCs) as needed to facilitate cooperation and communication on construction projects. This person will enjoy collaborating with a team and know how to conduct themselves with decorum, as they will be working on a property owned by the United States federal government and interacting with federal government employees and service members. Responsibilities include:Provide overall coordination of the construction quality management program for assigned projects, plus provide regular and timely status reports to the Government sponsor about the status of these construction projects under your administrative and technical controlIn conjunction with the Navy Construction Manager (CM), review and provide recommendations toward approval of contractor-submitted quality control plans.Attend selective quality control, preparatory and initial meetings, and monitor three-phase checklists for accuracy and thoroughness.Provide relevant remarks on Government Quality Assurance (QA) reports or in identified sections of various Contractor's Quality Control (QC) reports, particularly remarks about critical, definable features of work included.Take, file and distribute progress photos at work sites.Validate quantity, condition and approval of materials on site before the Government issues invoice payments to contractors.Coordinate a team to review and witness successful testing and commissioning/certification of critical systems (i.e., mechanical - HVAC/TABS/DALTS/DDC; electrical - Pad Mounted Transformers/High-Voltage Systems/Switchgear/Automatic Transfer Switches/Frequency Converters, fire and life safety/fire protection systems; roofing systems and underwater structures).Assure quality workmanship in accordance with specifications and industry standards for concrete/masonry/stucco/building, envelope/structural steel/bolting/welding and other building materials/structural systems, as required.Attend/witness selected tests and review all applicable test reports and results for completeness and quality.Maintain extensive contact with key construction contractor representatives to promote an atmosphere of partnering and cooperation, quickly resolving problems while maintaining each construction schedule.Coordinate temporary utility and communication hook-ups for contractors, plus coordinate utility outages and road closures with Government personnel, as necessary. Coordinate lay-down areas and storage areas, as required.Coordinate excavation, hot work, burn and other construction-related permits, as required, subject to local restrictions.In conjunction with the Construction Manager (CM), perform cursory review of Activity Hazard Analyses (AHAs) and ensure via the Site Safety and Health Officer (SSHO) that these are discussed by the construction contractor plus their respective subcontractors prior to beginning each work activity, or when a new work crew is to perform the work in accordance with the three phases of QC.With the CM, review and provide recommendations toward acceptance of Crane Critical Lift Plans, along with crane operation qualifications and certificate of compliance. Observe critical lifts.Ensure each construction contractor is conducting monthly site safety self-evaluations and submitting the information with pay vouchers/invoices; perform worksite safety assessments as needed.Take appropriate, timely action to ensure construction contractor compliance of safety and health requirements, including leading safety stand-downs, as required, and recommending dismissal of key construction contractor staff from the project due to non-performance or recurring violations.Ensure reporting of contractor significant safety incidents/accidents/near misses, ensuring most importantly that corrective actions have been taken. Perform cursory review/QA of Contractor's Significant Incidence Reports (CSIRs) and OSHA Form 300s (Contractor's Log of Work-Related Injuries and Illnesses). Serve as a point of contact for Supported Command interface/coordination in the field; including supporting collateral equipment installation and phone/data/communication connections; assist with investigation of potential latent defects; and assist with coordination of the installation of cylinders/cores, keying system, and turnover of keys to owner/occupantCoordinate the facility system training for owner/occupants/PW shop personnel.Review pre-final contract drawings and specifications (particularly Division 01 administrative requirements) and technical RFPs, respectively. Perform on-site visits to review constructability and compatibility with actual field conditions. During design development and constructability review, provide technical knowledge of local conditions, including availability of construction materials and skilled labor. For any problems found, make solution recommendations for designer consideration.Actively participate in partnering sessions, depending on the nature and scope of the construction contract. Facilitate effective relationships and processes between contractors, Supported Command, and government team members.Support the review/approval of all Government-approved technical and administrative submittals, including, but not limited to, the schedule of prices, contractor's baseline critical path schedule, accident prevention plan, activity hazard analyses, safety and health plan, quality control plan, test plans/reports, performance verification tests of major systems, etc.Investigate engineering problems that may arise on construction contracts, such as unforeseen conditions, contractor requests for information (RFIs), and dimension conflicts. Make recommendations for solutions to the CM.Support each preliminary scheduling meeting and review each 3-week look ahead schedule (as applicable). Review updates of the baseline schedule with the CM to determine if contractor is ahead, on time or behind. Review critical activities to ensure the work on each construction contract remains focused on completion in the most reasonable time. As necessary (particularly when a contractor is falling behind schedule), participate in the bi-weekly look-ahead meetings with the construction contractor to review project scheduling problems or concerns.Review and annotate, as required, contractor daily reports.Assure environmental compliance by contractor and coordinate EPA job site visits, when required.Review and verify the accuracy of as-built drawings in support of invoice payments.When applicable, coordinate with the CM to issue non-compliance notices to contractors.Arrange and coordinate pre-final and final acceptance inspections, and track completion of punch list items.Support the closeout process, including delivery of as-built drawings, warranties, Operations & Maintenance (O&M) manuals, and spare parts turnover.Review contractor invoices for accuracy against actual work-in-place. Recommend approval, disapproval or partial payments to the contractors to the CM.Support CM and the acquisition team in the modification process, including assistance with generating government estimates/proposal reviews and negotiations. Provide "field" level evaluation of contractor's proposal for constructability, hidden costs, alternative methods, etc. Avoid constructive changes and unauthorized commitments to the contract.Ensure official contractor correspondence and submittals are included in contract files.Perform related construction engineering tasks as assigned by the SJS Program Manager, the Navy Construction Manager or his or her designee.Qualifications:5 or more years of verified experience as a Quality Control Manager working for one or more General Contractors (GCs) on NAVFAC or U.S. Army Corps of Engineers (ACOE) projects OR 10 or more years of verified foreman experience in one or more of the following trades: Concrete, Mechanical, Electrical, Masonry or Carpentry on commercial/industrial/military projects. Residential construction experience does not qualify.Possess, or be able to obtain . click apply for full job details
05/01/2026
SJS Executives, LLC (SJS), also doing business as SJS Industrial, is currently seeking a reliable, safety conscious, experienced, Construction Quality Control Manager/ Construction Engineering Technician to work full time for SJS in Yorktown to help support operations at a US Naval Facility. SJS is a Service Disabled Veteran Owned Small Business (SDVOSB) with 250 employees coast to coast and a headquarters in Virginia Beach, Virginia; it specializes in professional services to support federal and military organizations.The Project Superintendent must possess at least one of these key qualifications to be eligible for this job:A minimum of 5 years of verified experience as a Quality Control Manager working for General Contractors on NAVFAC or US Army Corps of Engineers; or10 years of verified foreman experience in one or more of the following trades: Concrete, Mechanical, Electrical, Masonry, or Carpentry on the Commercial/Industrial/Military Projects. Will not consider any Residential experience. The pay range for this position is $44/hr to $47/hr, which will also include: 80hrs PTO, 11 paid federal holidays, medical, dental, vision, 401k. The right candidate will have strong working knowledge of commercial construction standards and the ability to provide overall coordination of construction quality and safety for assigned projects. He or she will already have experience in performing a wide variety of on-site Quality Assurance (QA), safety management, technical consultation and related construction engineering support services for a Navy public works department that is a major customer of SJS Executives DBA SJS Industrial; interface with the Navy Construction Manager (CM) and the contractor personnel from multiple General Contractors (GCs) as needed to facilitate cooperation and communication on construction projects. This person will enjoy collaborating with a team and know how to conduct themselves with decorum, as they will be working on a property owned by the United States federal government and interacting with federal government employees and service members. Responsibilities include:Provide overall coordination of the construction quality management program for assigned projects, plus provide regular and timely status reports to the Government sponsor about the status of these construction projects under your administrative and technical controlIn conjunction with the Navy Construction Manager (CM), review and provide recommendations toward approval of contractor-submitted quality control plans.Attend selective quality control, preparatory and initial meetings, and monitor three-phase checklists for accuracy and thoroughness.Provide relevant remarks on Government Quality Assurance (QA) reports or in identified sections of various Contractor's Quality Control (QC) reports, particularly remarks about critical, definable features of work included.Take, file and distribute progress photos at work sites.Validate quantity, condition and approval of materials on site before the Government issues invoice payments to contractors.Coordinate a team to review and witness successful testing and commissioning/certification of critical systems (i.e., mechanical - HVAC/TABS/DALTS/DDC; electrical - Pad Mounted Transformers/High-Voltage Systems/Switchgear/Automatic Transfer Switches/Frequency Converters, fire and life safety/fire protection systems; roofing systems and underwater structures).Assure quality workmanship in accordance with specifications and industry standards for concrete/masonry/stucco/building, envelope/structural steel/bolting/welding and other building materials/structural systems, as required.Attend/witness selected tests and review all applicable test reports and results for completeness and quality.Maintain extensive contact with key construction contractor representatives to promote an atmosphere of partnering and cooperation, quickly resolving problems while maintaining each construction schedule.Coordinate temporary utility and communication hook-ups for contractors, plus coordinate utility outages and road closures with Government personnel, as necessary. Coordinate lay-down areas and storage areas, as required.Coordinate excavation, hot work, burn and other construction-related permits, as required, subject to local restrictions.In conjunction with the Construction Manager (CM), perform cursory review of Activity Hazard Analyses (AHAs) and ensure via the Site Safety and Health Officer (SSHO) that these are discussed by the construction contractor plus their respective subcontractors prior to beginning each work activity, or when a new work crew is to perform the work in accordance with the three phases of QC.With the CM, review and provide recommendations toward acceptance of Crane Critical Lift Plans, along with crane operation qualifications and certificate of compliance. Observe critical lifts.Ensure each construction contractor is conducting monthly site safety self-evaluations and submitting the information with pay vouchers/invoices; perform worksite safety assessments as needed.Take appropriate, timely action to ensure construction contractor compliance of safety and health requirements, including leading safety stand-downs, as required, and recommending dismissal of key construction contractor staff from the project due to non-performance or recurring violations.Ensure reporting of contractor significant safety incidents/accidents/near misses, ensuring most importantly that corrective actions have been taken. Perform cursory review/QA of Contractor's Significant Incidence Reports (CSIRs) and OSHA Form 300s (Contractor's Log of Work-Related Injuries and Illnesses). Serve as a point of contact for Supported Command interface/coordination in the field; including supporting collateral equipment installation and phone/data/communication connections; assist with investigation of potential latent defects; and assist with coordination of the installation of cylinders/cores, keying system, and turnover of keys to owner/occupantCoordinate the facility system training for owner/occupants/PW shop personnel.Review pre-final contract drawings and specifications (particularly Division 01 administrative requirements) and technical RFPs, respectively. Perform on-site visits to review constructability and compatibility with actual field conditions. During design development and constructability review, provide technical knowledge of local conditions, including availability of construction materials and skilled labor. For any problems found, make solution recommendations for designer consideration.Actively participate in partnering sessions, depending on the nature and scope of the construction contract. Facilitate effective relationships and processes between contractors, Supported Command, and government team members.Support the review/approval of all Government-approved technical and administrative submittals, including, but not limited to, the schedule of prices, contractor's baseline critical path schedule, accident prevention plan, activity hazard analyses, safety and health plan, quality control plan, test plans/reports, performance verification tests of major systems, etc.Investigate engineering problems that may arise on construction contracts, such as unforeseen conditions, contractor requests for information (RFIs), and dimension conflicts. Make recommendations for solutions to the CM.Support each preliminary scheduling meeting and review each 3-week look ahead schedule (as applicable). Review updates of the baseline schedule with the CM to determine if contractor is ahead, on time or behind. Review critical activities to ensure the work on each construction contract remains focused on completion in the most reasonable time. As necessary (particularly when a contractor is falling behind schedule), participate in the bi-weekly look-ahead meetings with the construction contractor to review project scheduling problems or concerns.Review and annotate, as required, contractor daily reports.Assure environmental compliance by contractor and coordinate EPA job site visits, when required.Review and verify the accuracy of as-built drawings in support of invoice payments.When applicable, coordinate with the CM to issue non-compliance notices to contractors.Arrange and coordinate pre-final and final acceptance inspections, and track completion of punch list items.Support the closeout process, including delivery of as-built drawings, warranties, Operations & Maintenance (O&M) manuals, and spare parts turnover.Review contractor invoices for accuracy against actual work-in-place. Recommend approval, disapproval or partial payments to the contractors to the CM.Support CM and the acquisition team in the modification process, including assistance with generating government estimates/proposal reviews and negotiations. Provide "field" level evaluation of contractor's proposal for constructability, hidden costs, alternative methods, etc. Avoid constructive changes and unauthorized commitments to the contract.Ensure official contractor correspondence and submittals are included in contract files.Perform related construction engineering tasks as assigned by the SJS Program Manager, the Navy Construction Manager or his or her designee.Qualifications:5 or more years of verified experience as a Quality Control Manager working for one or more General Contractors (GCs) on NAVFAC or U.S. Army Corps of Engineers (ACOE) projects OR 10 or more years of verified foreman experience in one or more of the following trades: Concrete, Mechanical, Electrical, Masonry or Carpentry on commercial/industrial/military projects. Residential construction experience does not qualify.Possess, or be able to obtain . click apply for full job details
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
05/01/2026
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
05/01/2026
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
05/01/2026
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
05/01/2026
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
05/01/2026
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
05/01/2026
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
05/01/2026
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
05/01/2026
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
05/01/2026
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy's standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy's fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching. What You Will Do Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results Manage selling support, including the stockroom, signing, equipment, and merchandising Support other operational areas such as OMNI, Style, and Asset Protection Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues Work a flexible retail schedule, including days, evenings, holidays, and weekends Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities In addition to the essential duties mentioned above, other duties may be assigned Skills You Will Need Leadership and Team Building : Ability to build, lead, and motivate a productive, enthusiastic team Customer Service Excellence : Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor Sales and Performance Management : Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency Analytical Skills : Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies Operational Management : Experience managing selling support activities, including stockroom, signing, equipment, and merchandising Cross-functional Support : Capability to support other operational areas such as OMNI, Style, and Asset Protection Talent Development : Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent Conflict Resolution : Effective in addressing complaints and resolving problems with colleagues Communication Skills : Consistently clear and effective communicator, writer, and presenter Technical Proficiency : Strong skills in Microsoft suite, computers, and handheld devices Who You Are Candidates with a Bachelor's degree or equivalent work experience in a related field are encouraged to apply. Candidates with a High School diploma or equivalent are encouraged to apply. 3-5 years of management experience in retail This position requires heavy lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders May involve reaching above eye level Requires close vision, color vision, depth perception, and focus adjustment Able to work a flexible schedule based on department and company needs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - apply today! This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
DCI Donor Services DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work We are currently seeking an IT Infrastructure and Operations Manager. The IT Infrastructure and Operations Manager is responsible for managing the technology infrastructure of the organization, ensuring optimal performance, reliability, and security to support the mission of saving lives through organ and tissue donation. This role focuses on the design, implementation, and maintenance of on-premises hardware, cloud platforms, networks, and cybersecurity. The IT Manager will collaborate closely with internal stakeholders, vendors, and cross-functional teams to ensure the organization's technological environment aligns with its operational needs and strategic goals. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Infrastructure Management Design, deploy, and maintain on-premises hardware, including servers, storage systems, and backup solutions. Manage cloud platforms, ensuring scalability, cost-efficiency, and integration with on-premises systems. Oversee network architecture, including switches, routers, firewalls, and VPNs, ensuring high availability and performance. Develop and enforce infrastructure standards, policies, and procedures to maintain system integrity. Manage disaster recovery and business continuity plans, ensuring rapid response to incidents and minimi Cybersecurity Partner closely with the IT GRC Manager to implement and monitor cybersecurity protocols to protect the organization's data and systems from internal and external threats. Conduct regular risk assessments, vulnerability scans, and penetration testing to identify and mitigate risks. Stay updated on emerging cybersecurity threats and recommend strategies to enhance protection. Promote a culture of security awareness through collaboration and education. Vendor and Contract Management Evaluate, select, and manage relationships with vendors and service providers for hardware, software, and network services. Negotiate contracts to ensure cost-effective procurement and maintenance of IT infrastructure. Monitor vendor performance and resolve issues to maintain service levels. Strategic Planning and Collaboration Collaborate with leadership to align infrastructure initiatives with the organization's strategic goals. Provide technical expertise and recommendations for IT projects and organizational improvements. Partner with the helpdesk to ensure seamless integration between infrastructure and end-user support Project Management Oversee the planning, execution, and delivery of IT projects, ensuring alignment with business objectives, timelines, and budgets. Lead cross-functional teams, coordinating efforts between IT staff, stakeholders, and external vendors. Collaborate with stakeholders to gather, analyze, and document business and technical requirements. Ensure proper documentation, reporting, and compliance with organizational policies and industry standards. Drive continuous improvement initiatives by evaluating completed projects and identifying opportunities for enhanced efficiency and effectiveness. Team Leadership and Development Acts as a role model for DCIDS by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values, which are: selfless, hardworking, passionate, and dependable. Supervise and mentor IT infrastructure staff, fostering professional growth and development. Promote a collaborative and innovative work environment within the IT team. Continuous Improvement Identify and implement opportunities to enhance IT infrastructure, processes, and service delivery. Use data-driven insights and feedback to refine systems, tools, and workflows. Benchmark against industry standards and emerging technologies to ensure best practices are adopted. Maintains a working knowledge of industry regulations and standards and ensures that improvement initiatives align with DCIDS SOPs, processes, and training. Participates in national and industry specific meetings/conferences, networks with process improvement professionals, shares best practices, tools, and materials. Perform other related job duties as assigned The ideal candidate will have: Associate's degree in information technology, Computer Science, or related field (or equivalent work experience) Minimum 5-7 years of experience in IT management, including on-premises, cloud, and network environments. Experience managing both infrastructure and teams in a geographically dispersed environment is preferred. Experience in the healthcare sector is a plus, especially in regulated environments such as OPOs. Technical Skills: Demonstrated expertise across the Microsoft ecosystem: AD/Entra ID, Defender XDR, Intune, Microsoft 365, and Azure IaaS/PaaS. Hands-on experience with ITSM platforms (ServiceNow strongly preferred) including CMDB and ITOM. Proficiency in managing virtualized environments (e.g., VMware, Hyper-V). Experience with cloud platforms (e.g., Azure, AWS) and hybrid environments. Advanced knowledge of networking concepts, including LAN/WAN, VLANs, firewalls, and wireless networks. Familiarity with cybersecurity frameworks (e.g., NIST, HITRUST) and compliance requirements (e.g., HIPAA, GDPR). Strong understanding of disaster recovery and backup technologies. Certifications: Relevant IT certifications preferred (e.g. CISM, CompTIA, Microsoft, ITIL, Cisco, VMWare) Competencies & Physical Traits Strong problem-solving and decision-making abilities. Excellent organizational and project management skills. Effective communication and collaboration with technical and non-technical stakeholders. High level of accountability, attention to detail, and commitment to the organization's mission. Sits, stands, bends, and walks. Communicates verbally and in writing Lifts and carries loads up to 50 lbs. Work Environment Hybrid work environment with on-site requirements for system maintenance or incidents. May require after-hours availability for critical infrastructure updates or emergency response. Standard office conditions when on-site, including extended periods working at a computer. We offer a competitive compensation package including: Up to 185 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PIbe438f9c5-
05/01/2026
Full time
DCI Donor Services DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work We are currently seeking an IT Infrastructure and Operations Manager. The IT Infrastructure and Operations Manager is responsible for managing the technology infrastructure of the organization, ensuring optimal performance, reliability, and security to support the mission of saving lives through organ and tissue donation. This role focuses on the design, implementation, and maintenance of on-premises hardware, cloud platforms, networks, and cybersecurity. The IT Manager will collaborate closely with internal stakeholders, vendors, and cross-functional teams to ensure the organization's technological environment aligns with its operational needs and strategic goals. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Infrastructure Management Design, deploy, and maintain on-premises hardware, including servers, storage systems, and backup solutions. Manage cloud platforms, ensuring scalability, cost-efficiency, and integration with on-premises systems. Oversee network architecture, including switches, routers, firewalls, and VPNs, ensuring high availability and performance. Develop and enforce infrastructure standards, policies, and procedures to maintain system integrity. Manage disaster recovery and business continuity plans, ensuring rapid response to incidents and minimi Cybersecurity Partner closely with the IT GRC Manager to implement and monitor cybersecurity protocols to protect the organization's data and systems from internal and external threats. Conduct regular risk assessments, vulnerability scans, and penetration testing to identify and mitigate risks. Stay updated on emerging cybersecurity threats and recommend strategies to enhance protection. Promote a culture of security awareness through collaboration and education. Vendor and Contract Management Evaluate, select, and manage relationships with vendors and service providers for hardware, software, and network services. Negotiate contracts to ensure cost-effective procurement and maintenance of IT infrastructure. Monitor vendor performance and resolve issues to maintain service levels. Strategic Planning and Collaboration Collaborate with leadership to align infrastructure initiatives with the organization's strategic goals. Provide technical expertise and recommendations for IT projects and organizational improvements. Partner with the helpdesk to ensure seamless integration between infrastructure and end-user support Project Management Oversee the planning, execution, and delivery of IT projects, ensuring alignment with business objectives, timelines, and budgets. Lead cross-functional teams, coordinating efforts between IT staff, stakeholders, and external vendors. Collaborate with stakeholders to gather, analyze, and document business and technical requirements. Ensure proper documentation, reporting, and compliance with organizational policies and industry standards. Drive continuous improvement initiatives by evaluating completed projects and identifying opportunities for enhanced efficiency and effectiveness. Team Leadership and Development Acts as a role model for DCIDS by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values, which are: selfless, hardworking, passionate, and dependable. Supervise and mentor IT infrastructure staff, fostering professional growth and development. Promote a collaborative and innovative work environment within the IT team. Continuous Improvement Identify and implement opportunities to enhance IT infrastructure, processes, and service delivery. Use data-driven insights and feedback to refine systems, tools, and workflows. Benchmark against industry standards and emerging technologies to ensure best practices are adopted. Maintains a working knowledge of industry regulations and standards and ensures that improvement initiatives align with DCIDS SOPs, processes, and training. Participates in national and industry specific meetings/conferences, networks with process improvement professionals, shares best practices, tools, and materials. Perform other related job duties as assigned The ideal candidate will have: Associate's degree in information technology, Computer Science, or related field (or equivalent work experience) Minimum 5-7 years of experience in IT management, including on-premises, cloud, and network environments. Experience managing both infrastructure and teams in a geographically dispersed environment is preferred. Experience in the healthcare sector is a plus, especially in regulated environments such as OPOs. Technical Skills: Demonstrated expertise across the Microsoft ecosystem: AD/Entra ID, Defender XDR, Intune, Microsoft 365, and Azure IaaS/PaaS. Hands-on experience with ITSM platforms (ServiceNow strongly preferred) including CMDB and ITOM. Proficiency in managing virtualized environments (e.g., VMware, Hyper-V). Experience with cloud platforms (e.g., Azure, AWS) and hybrid environments. Advanced knowledge of networking concepts, including LAN/WAN, VLANs, firewalls, and wireless networks. Familiarity with cybersecurity frameworks (e.g., NIST, HITRUST) and compliance requirements (e.g., HIPAA, GDPR). Strong understanding of disaster recovery and backup technologies. Certifications: Relevant IT certifications preferred (e.g. CISM, CompTIA, Microsoft, ITIL, Cisco, VMWare) Competencies & Physical Traits Strong problem-solving and decision-making abilities. Excellent organizational and project management skills. Effective communication and collaboration with technical and non-technical stakeholders. High level of accountability, attention to detail, and commitment to the organization's mission. Sits, stands, bends, and walks. Communicates verbally and in writing Lifts and carries loads up to 50 lbs. Work Environment Hybrid work environment with on-site requirements for system maintenance or incidents. May require after-hours availability for critical infrastructure updates or emergency response. Standard office conditions when on-site, including extended periods working at a computer. We offer a competitive compensation package including: Up to 185 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination. You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability. PIbe438f9c5-
Amazon Data Services, Inc.
Fairless Hills, Pennsylvania
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation's Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. We are seeking experienced Engineering Operations Technicians to join our data center operations team, specifically focusing on liquid cooling infrastructure and water distribution systems. This role is vital in maintaining the continuous operation of our advanced cooling systems that support critical data center operations. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities • Daily building rounds to monitor and record information from electrical, mechanical, fire/life safety, and cooling equipment to ensure 24/7 reliability and availability • Monitor and operate mission critical liquid cooling infrastructure • Conduct glycol concentration testing and adjustments • Operate and maintain water distribution systems, including water chemistry, pumps and piping networks • Perform maintenance, troubleshooting, root cause analysis, and repair of liquid cooling systems • Technical writing to support change management program • Monitor daily work requests and manage to resolution, and execute projects from conception to completion • On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation • Work schedule changes depending on specific site needs. Shifts are usually 12-hours and may rotate on a predefined day, mid, or night schedule. Some locations have on-call rotations. Must be flexible on work schedule and willing to work holidays and weekends, as needed • Role may support more than one location/site. Physical Requirements: • Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: • Regularly lift and/or move up to 39 pounds independently • Participate in group lifts for 40+ pounds • Maintain balance and perform construction tasks while on a ladder • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position • Work in an environment requiring provided ear protection This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. BASIC QUALIFICATIONS - 2+ years of Microsoft Office products and applications experience - 2+ years of electrical and mechanical experience and/or industrial water distribution systems. - Ability to work on a flexible schedule including days, nights, and/or weekends. PREFERRED QUALIFICATIONS - Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.) - Industrial-scale chiller plant operation - Primary/Secondary loop systems - Plate and frame heat exchanger maintenance Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, Fairless Hills - 37.00 - 65.00 USD hourly
05/01/2026
Full time
Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician, you'll play a pivotal role in maintaining the heartbeat of mission-critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise will directly contribute to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently. Engineering Technicians are Amazon's front line when it comes to hands-on electrical and mechanical equipment troubleshooting. They will maintain, operate, and troubleshoot, Data Center Operation's Mission Critical Facilities, which includes stand-by diesel generators and related fuel systems, as well as three phase electrical systems such as: switch gear, UPSs, PDUs, wet cell batteries and associated systems, CRAC, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, & motors. We are seeking experienced Engineering Operations Technicians to join our data center operations team, specifically focusing on liquid cooling infrastructure and water distribution systems. This role is vital in maintaining the continuous operation of our advanced cooling systems that support critical data center operations. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. NOTE: Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position. Key job responsibilities • Daily building rounds to monitor and record information from electrical, mechanical, fire/life safety, and cooling equipment to ensure 24/7 reliability and availability • Monitor and operate mission critical liquid cooling infrastructure • Conduct glycol concentration testing and adjustments • Operate and maintain water distribution systems, including water chemistry, pumps and piping networks • Perform maintenance, troubleshooting, root cause analysis, and repair of liquid cooling systems • Technical writing to support change management program • Monitor daily work requests and manage to resolution, and execute projects from conception to completion • On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation • Work schedule changes depending on specific site needs. Shifts are usually 12-hours and may rotate on a predefined day, mid, or night schedule. Some locations have on-call rotations. Must be flexible on work schedule and willing to work holidays and weekends, as needed • Role may support more than one location/site. Physical Requirements: • Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations: • Regularly lift and/or move up to 39 pounds independently • Participate in group lifts for 40+ pounds • Maintain balance and perform construction tasks while on a ladder • Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position • Work in an environment requiring provided ear protection This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements: • Ability to travel to or commute between data center locations as needed • Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational • Travel frequency will vary based on business needs and operational status of assigned facility Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. A day in the life This role acts as Amazon's front line when it comes to hands-on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site's Data Center Facility Manager (FM). They will maintain, operate, and troubleshoot mission-critical data center facility equipment including stand-by diesel generators and related fuel systems, 3 phase electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers and associated systems, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment. BASIC QUALIFICATIONS - 2+ years of Microsoft Office products and applications experience - 2+ years of electrical and mechanical experience and/or industrial water distribution systems. - Ability to work on a flexible schedule including days, nights, and/or weekends. PREFERRED QUALIFICATIONS - Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.) - Industrial-scale chiller plant operation - Primary/Secondary loop systems - Plate and frame heat exchanger maintenance Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, Fairless Hills - 37.00 - 65.00 USD hourly
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: • Competitive compensation • Pay is on a weekly cycle, every Friday • Career Advancement Opportunities • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays • Company paid short and long-term disability • Immediately vested in our 401(k) company match • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create. • Exceptional guidance and support from our managers • Collaborative culture & environment • Robust training opportunities with company reimbursement upon achieving required licensing • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions • Opportunity to work alongside some of the best talent in the fire protection industry NATURE OF POSITION: This position is a local operations management position that reports to General Manager. The Operations Manager is responsible for ensuring the effective operation of the applicable division(s). The Manager will supervise technical and administrative personnel to achieve financial or operational goals. The Manager will be responsible for ensuring customer satisfaction, and responsible for ensuring a safe working environment for technical personnel and ensuring personnel are properly trained. RESPONSIBILITIES: • Work with the General Manager and other managers to develop financial and operational goals • Ensure the effective operation of the Division, and the efficiency of personnel. • Establish productivity goals for the technical and administrative goals that fit in with the tactical priorities of the division. • Achieve the assigned monthly goals for revenue and cost control; work to correct any budgetary deficiencies • Lead the technical and administrative personnel in providing a high level of customer service • Learn and ensure compliance with all applicable industry codes • Protect the company's assets • Perform any other tasks assigned by the General Manager or Managing Member REQUIREMENTS: • Fire Protection Life Safety industry experience required • Possess any necessary licensing and certification required by National, State and Local codes. • Minimum 3 years related operational management experience either in the fire protection industry or the commercial customer service business. • NICET or equivalent training from manufacturers or institutions. Working knowledge of NFPA 72. • Established knowledge of all product lines and services offered by Impact Fire Services. • Competency with the Microsoft Office Suite and the ability to quickly learn the Company's information systems applications. • Experience with or skills needed in designing, implementing, and maintaining safe working procedures. • Well-developed interviewing and hiring skills. • Strong written and verbal communication skills. • The ability to perform physical activities outlined in the accompanying physical requirements checklist. • Strong work ethic and professional appearance. • The ability to fit in with our culture of teamwork. • Ability to work flexible hours including weekends to meet customer requirements. • Willingness to travel out of town including overnight lodging. • Demonstrate a high level of customer service. • Self-starter that can work with little to no supervision. • Strong organizational skills, positive attitude, and an ability to learn quickly. • Ability to adhere to, implement, and always follow safety guidelines and procedures. • Possess a valid driver's license and driving record that meets company requirements. • Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. In addition to the above, the most desirable candidate will have: • A four-year college degree in management or business administration or comparable experience • Industry licensing or certification of competency with fire alarms and commercial sprinkler systems Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
05/01/2026
Full time
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA. At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career. Why work with us? At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants. Benefits of joining Impact Fire Services When you join Impact Fire you will receive: • Competitive compensation • Pay is on a weekly cycle, every Friday • Career Advancement Opportunities • Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays • Company paid short and long-term disability • Immediately vested in our 401(k) company match • Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create. • Exceptional guidance and support from our managers • Collaborative culture & environment • Robust training opportunities with company reimbursement upon achieving required licensing • Apprenticeship programs for fire sprinkler, fire alarm and inspection positions • Opportunity to work alongside some of the best talent in the fire protection industry NATURE OF POSITION: This position is a local operations management position that reports to General Manager. The Operations Manager is responsible for ensuring the effective operation of the applicable division(s). The Manager will supervise technical and administrative personnel to achieve financial or operational goals. The Manager will be responsible for ensuring customer satisfaction, and responsible for ensuring a safe working environment for technical personnel and ensuring personnel are properly trained. RESPONSIBILITIES: • Work with the General Manager and other managers to develop financial and operational goals • Ensure the effective operation of the Division, and the efficiency of personnel. • Establish productivity goals for the technical and administrative goals that fit in with the tactical priorities of the division. • Achieve the assigned monthly goals for revenue and cost control; work to correct any budgetary deficiencies • Lead the technical and administrative personnel in providing a high level of customer service • Learn and ensure compliance with all applicable industry codes • Protect the company's assets • Perform any other tasks assigned by the General Manager or Managing Member REQUIREMENTS: • Fire Protection Life Safety industry experience required • Possess any necessary licensing and certification required by National, State and Local codes. • Minimum 3 years related operational management experience either in the fire protection industry or the commercial customer service business. • NICET or equivalent training from manufacturers or institutions. Working knowledge of NFPA 72. • Established knowledge of all product lines and services offered by Impact Fire Services. • Competency with the Microsoft Office Suite and the ability to quickly learn the Company's information systems applications. • Experience with or skills needed in designing, implementing, and maintaining safe working procedures. • Well-developed interviewing and hiring skills. • Strong written and verbal communication skills. • The ability to perform physical activities outlined in the accompanying physical requirements checklist. • Strong work ethic and professional appearance. • The ability to fit in with our culture of teamwork. • Ability to work flexible hours including weekends to meet customer requirements. • Willingness to travel out of town including overnight lodging. • Demonstrate a high level of customer service. • Self-starter that can work with little to no supervision. • Strong organizational skills, positive attitude, and an ability to learn quickly. • Ability to adhere to, implement, and always follow safety guidelines and procedures. • Possess a valid driver's license and driving record that meets company requirements. • Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. In addition to the above, the most desirable candidate will have: • A four-year college degree in management or business administration or comparable experience • Industry licensing or certification of competency with fire alarms and commercial sprinkler systems Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions. We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line. Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
This Jobot Job is hosted by: Tiffany D'Angelo Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $90,000 - $150,000 per year A bit about us: Our client is a well-established leader in the fire protection industry, delivering comprehensive life safety solutions across commercial, industrial, and institutional markets. With decades of experience, they specialize in fire alarm systems, suppression systems, inspections, and service-partnering with general contractors, developers, and facility owners on projects ranging from small tenant improvements to large-scale, complex builds. Their team is known for technical expertise, responsiveness, and a commitment to protecting people and property through high-quality, code-compliant systems. By combining strong field execution with forward-thinking technology, they consistently deliver reliable, scalable fire protection solutions. Why join us? Strong Industry Reputation - Join a trusted and growing organization with a consistent pipeline of high-profile projects Career Growth Opportunities - Clear pathways for advancement within project management, operations, and leadership Team-Oriented Culture - Collaborative environment where field and office teams work closely together Diverse Project Portfolio - Exposure to commercial, industrial, healthcare, education, and mission-critical facilities Stability & Longevity - Backed by decades of success and long-term client relationships Competitive Compensation - Strong base salary, performance incentives, and comprehensive benefits package Cutting-Edge Systems - Work with modern fire alarm technologies and evolving life safety solutions Job Details Our client is seeking a driven and detail-oriented Sales / Project Manager to support their Fire Alarm Division. This role blends business development, client relationship management, and full-cycle project execution. The ideal candidate will have a strong understanding of fire alarm systems, construction processes, and the ability to manage both the sales pipeline and active projects from preconstruction through closeout. Responsibilities: 1. Managing all aspects of fire alarm projects, including initiation, planning, execution, monitoring, and completion. 2. Using your working knowledge of NFPA codes to ensure all projects meet safety standards and regulations. 3. Building and maintaining strong relationships with clients, using your excellent communication skills to ensure their needs are met and expectations are exceeded. 4. Identifying and pursuing new business opportunities within the fire alarm market, using your sales skills to grow our client base and increase revenue. 5. Collaborating with internal teams and external contractors to ensure projects are completed on time and within budget. 6. Continually monitoring the fire alarm market and industry trends, using this knowledge to inform business strategy and decision making. Qualifications: 1. A minimum of 5 years of experience in a similar role within the fire alarm or construction industry. 2. A strong working knowledge of NFPA codes and fire alarm systems. 3. Proven experience managing projects from contract award through completion. 4. Excellent communication and client-facing skills, with a proven ability to build and maintain strong client relationships. 5. A proven track record of identifying and pursuing new business opportunities within the fire alarm market. 6. Strong problem-solving skills and the ability to work under pressure to meet deadlines. 7. A degree in a related field, such as Construction Management, Engineering, or a related discipline, is preferred. This is an exciting opportunity for an experienced professional to take on a challenging and rewarding role in our Fire Alarm Division. If you have the skills and experience we are looking for, we would love to hear from you. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
05/01/2026
Full time
This Jobot Job is hosted by: Tiffany D'Angelo Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $90,000 - $150,000 per year A bit about us: Our client is a well-established leader in the fire protection industry, delivering comprehensive life safety solutions across commercial, industrial, and institutional markets. With decades of experience, they specialize in fire alarm systems, suppression systems, inspections, and service-partnering with general contractors, developers, and facility owners on projects ranging from small tenant improvements to large-scale, complex builds. Their team is known for technical expertise, responsiveness, and a commitment to protecting people and property through high-quality, code-compliant systems. By combining strong field execution with forward-thinking technology, they consistently deliver reliable, scalable fire protection solutions. Why join us? Strong Industry Reputation - Join a trusted and growing organization with a consistent pipeline of high-profile projects Career Growth Opportunities - Clear pathways for advancement within project management, operations, and leadership Team-Oriented Culture - Collaborative environment where field and office teams work closely together Diverse Project Portfolio - Exposure to commercial, industrial, healthcare, education, and mission-critical facilities Stability & Longevity - Backed by decades of success and long-term client relationships Competitive Compensation - Strong base salary, performance incentives, and comprehensive benefits package Cutting-Edge Systems - Work with modern fire alarm technologies and evolving life safety solutions Job Details Our client is seeking a driven and detail-oriented Sales / Project Manager to support their Fire Alarm Division. This role blends business development, client relationship management, and full-cycle project execution. The ideal candidate will have a strong understanding of fire alarm systems, construction processes, and the ability to manage both the sales pipeline and active projects from preconstruction through closeout. Responsibilities: 1. Managing all aspects of fire alarm projects, including initiation, planning, execution, monitoring, and completion. 2. Using your working knowledge of NFPA codes to ensure all projects meet safety standards and regulations. 3. Building and maintaining strong relationships with clients, using your excellent communication skills to ensure their needs are met and expectations are exceeded. 4. Identifying and pursuing new business opportunities within the fire alarm market, using your sales skills to grow our client base and increase revenue. 5. Collaborating with internal teams and external contractors to ensure projects are completed on time and within budget. 6. Continually monitoring the fire alarm market and industry trends, using this knowledge to inform business strategy and decision making. Qualifications: 1. A minimum of 5 years of experience in a similar role within the fire alarm or construction industry. 2. A strong working knowledge of NFPA codes and fire alarm systems. 3. Proven experience managing projects from contract award through completion. 4. Excellent communication and client-facing skills, with a proven ability to build and maintain strong client relationships. 5. A proven track record of identifying and pursuing new business opportunities within the fire alarm market. 6. Strong problem-solving skills and the ability to work under pressure to meet deadlines. 7. A degree in a related field, such as Construction Management, Engineering, or a related discipline, is preferred. This is an exciting opportunity for an experienced professional to take on a challenging and rewarding role in our Fire Alarm Division. If you have the skills and experience we are looking for, we would love to hear from you. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Growing Hospitality and Gaming Organization - Local Travel - Exciting Projects - Expense Paid This Jobot Job is hosted by: Dan Urbaniak Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $110,000 - $140,000 per year A bit about us: Our client is a well-established organization operating in the gaming and hospitality industry, with a portfolio that includes multiple entertainment venues and gaming operations across the U.S. The company is known for its commitment to delivering high-quality guest experiences through innovative technology and operational excellence. Why join us? Modern Tech Stack: Work with advanced networking tools, including Cisco Meraki switches and firewalls, in a multi-site environment. Professional Growth: Opportunities to expand your skill set and grow within a fast-paced, expanding organization. Meaningful Impact: Your work will directly support secure and reliable operations across gaming and hospitality venues. Collaborative Team: Join a team of experienced professionals who value technical expertise and operational reliability. Job Details Key Responsibilities: Oversee daily operations of IT systems, including hardware, software, and network infrastructure. Manage and mentor IT staff, ensuring high performance and professional development. Develop and implement IT policies, procedures, and best practices. Ensure secure and effective operation of all systems, including backups, disaster recovery, and cybersecurity. Collaborate with other departments to align IT strategy with business goals. Monitor system performance and troubleshoot issues to minimize downtime. Manage vendor relationships and IT procurement processes. Prepare and manage the IT department budget. Stay current with emerging technologies and recommend strategic upgrades. Technical Expertise: Strong experience with Windows Server environments, Active Directory, and Group Policy. Proficiency in Cisco networking technologies, including switches, routers, and firewalls. Hands-on experience with VMware platforms, including vSphere, ESXi, vCloud Director, and VMware Cloud. Familiarity with cloud services (Azure, AWS) and hybrid infrastructure models. Knowledge of IT compliance standards and data protection regulations. Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. 5+ years of experience in IT management or senior system administration. Proven leadership and project management skills. Excellent communication and problem-solving abilities. Relevant certifications (e.g., Cisco CCNA/CCNP, Microsoft MCSE, VMware VCP) are highly preferred. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
04/30/2026
Full time
Growing Hospitality and Gaming Organization - Local Travel - Exciting Projects - Expense Paid This Jobot Job is hosted by: Dan Urbaniak Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $110,000 - $140,000 per year A bit about us: Our client is a well-established organization operating in the gaming and hospitality industry, with a portfolio that includes multiple entertainment venues and gaming operations across the U.S. The company is known for its commitment to delivering high-quality guest experiences through innovative technology and operational excellence. Why join us? Modern Tech Stack: Work with advanced networking tools, including Cisco Meraki switches and firewalls, in a multi-site environment. Professional Growth: Opportunities to expand your skill set and grow within a fast-paced, expanding organization. Meaningful Impact: Your work will directly support secure and reliable operations across gaming and hospitality venues. Collaborative Team: Join a team of experienced professionals who value technical expertise and operational reliability. Job Details Key Responsibilities: Oversee daily operations of IT systems, including hardware, software, and network infrastructure. Manage and mentor IT staff, ensuring high performance and professional development. Develop and implement IT policies, procedures, and best practices. Ensure secure and effective operation of all systems, including backups, disaster recovery, and cybersecurity. Collaborate with other departments to align IT strategy with business goals. Monitor system performance and troubleshoot issues to minimize downtime. Manage vendor relationships and IT procurement processes. Prepare and manage the IT department budget. Stay current with emerging technologies and recommend strategic upgrades. Technical Expertise: Strong experience with Windows Server environments, Active Directory, and Group Policy. Proficiency in Cisco networking technologies, including switches, routers, and firewalls. Hands-on experience with VMware platforms, including vSphere, ESXi, vCloud Director, and VMware Cloud. Familiarity with cloud services (Azure, AWS) and hybrid infrastructure models. Knowledge of IT compliance standards and data protection regulations. Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field. 5+ years of experience in IT management or senior system administration. Proven leadership and project management skills. Excellent communication and problem-solving abilities. Relevant certifications (e.g., Cisco CCNA/CCNP, Microsoft MCSE, VMware VCP) are highly preferred. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Must Have Service Or Installation Experience In The Electronic Security Industry This Jobot Job is hosted by: Forrest Mack Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $95,000 - $130,000 per year A bit about us: Founded nearly seven decades ago and based in Jackson, MI, with other offices across the Midwest, we are a customer-focused security leader providing advanced electronic protection solutions. We invest in our employees, embrace technology, and continuously evolve to ensure our clients receive the best possible security solutions while fostering a supportive and high-performing workplace. Why join us? Competitive Compensation: Includes company vehicle, laptop, and cell phone Paid Time Off & 401(k) with match Comprehensive Benefits: Medical, Dental, Vision Collaborative Work Environment: Lead a high-performing team in a people-centric operations role Work-Life Balance: Occasional overnight travel, flexible scheduling Influence: Directly shape operational processes and employee development Job Details Qualifications - Needed: 3-5+ years as a lead technician, manager, or supervisor in the Electronic Security Industry Strong knowledge of installation, design, and repair of Electronic Security Systems Ability to obtain required industry licenses/certifications Willingness to pursue NICET II certification within a specified timeframe Valid driver's license and strong mathematical skills Knowledge of fire and electrical codes Excellent communication and interpersonal skills Key Responsibilities and Duties: Supervise branch installation and service departments Mentor and empower technicians and team members Develop personalized growth plans and provide training opportunities Collaborate with Sales, Customer Service, and Monitoring Center teams Guide enforcement of operations policies and procedures Lead initiatives to improve branch operations, service efficiency, and customer satisfaction Champion false alarm reduction efforts Inspire, hire, train, and evaluate staff performance Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
04/29/2026
Full time
Must Have Service Or Installation Experience In The Electronic Security Industry This Jobot Job is hosted by: Forrest Mack Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $95,000 - $130,000 per year A bit about us: Founded nearly seven decades ago and based in Jackson, MI, with other offices across the Midwest, we are a customer-focused security leader providing advanced electronic protection solutions. We invest in our employees, embrace technology, and continuously evolve to ensure our clients receive the best possible security solutions while fostering a supportive and high-performing workplace. Why join us? Competitive Compensation: Includes company vehicle, laptop, and cell phone Paid Time Off & 401(k) with match Comprehensive Benefits: Medical, Dental, Vision Collaborative Work Environment: Lead a high-performing team in a people-centric operations role Work-Life Balance: Occasional overnight travel, flexible scheduling Influence: Directly shape operational processes and employee development Job Details Qualifications - Needed: 3-5+ years as a lead technician, manager, or supervisor in the Electronic Security Industry Strong knowledge of installation, design, and repair of Electronic Security Systems Ability to obtain required industry licenses/certifications Willingness to pursue NICET II certification within a specified timeframe Valid driver's license and strong mathematical skills Knowledge of fire and electrical codes Excellent communication and interpersonal skills Key Responsibilities and Duties: Supervise branch installation and service departments Mentor and empower technicians and team members Develop personalized growth plans and provide training opportunities Collaborate with Sales, Customer Service, and Monitoring Center teams Guide enforcement of operations policies and procedures Lead initiatives to improve branch operations, service efficiency, and customer satisfaction Champion false alarm reduction efforts Inspire, hire, train, and evaluate staff performance Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
RSC Facility Manager About this role The RSC Facility Manager (FM) is responsible for providing strategic oversight and direction for all maintenance and housekeeping functions within a high-volume Retail Support Center (RSC), ensuring alignment with company goals and operational standards. The FM develops and manages the execution of activities required to maintain a safe, clean, and fully operable environment. This includes the creation and administration of both capital and operating budgets to effectively maintain and procure assets, ensure compliance with all regulatory requirements, and drive continuous improvement in facility operations and performance. What You'll Do Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Provides strategic direction to the facilities management team and technicians, fostering a collaborative environment that supports Ace's Vision, Mission and Values. Effectively develop and manage the annual budgets for building operations, capital improvement projects and resource allocation to ensure cost-effectiveness. Maintain records of equipment, conduct failure analysis, perform necessary repairs, and plan for future equipment selection and upgrades. Plan, oversee and execute scheduled and preventive maintenance for all facility systems, including power generation, automation, conveyance systems, HVAC, plumbing and fire suppression systems. Effectively manage the upkeep of the building, manage waste disposal, production housekeeping, and all aspects of pest control and janitorial tasks. Plan, lead, and coordinate facility-related projects to meet evolving business demands. Effective management of resources, including energy, water and materials, which are essential to maintaining operational excellence while protecting the company's bottom line. Effectively negotiate critical services with multiple vendors. Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world-class safety organization. What you need to succeed: Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role. Be an active participant in contributing to a successful safety culture in the facility. 5-10 years of experience in facilities or distribution management is required. 5-10 years of demonstrated leadership experience, including direct supervisory experience over facilities teams or departments, in a distribution or warehouse environment is preferred. Technical knowledge - proficient understanding of building systems, codes, maintenance and regulatory requirements. Software proficiency - familiarity with facility management software, computerized maintenance management systems (CMMS) and SAP for budget planning and management. Certifications preferred - Certified Facility Manager (CFM) from the International Facility Management Association (IFMA), Lean Six Sigma, Continuous Improvement. Strong knowledge of Microsoft Word, Outlook and Excel Flexibility and willingness to work non-traditional shifts and hours as required by operational or emergency circumstances. Compensation Details: $105000 - $115000 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Semi-Monthly Pay Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Birth/Adoption bonding paid time off Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
04/28/2026
Full time
RSC Facility Manager About this role The RSC Facility Manager (FM) is responsible for providing strategic oversight and direction for all maintenance and housekeeping functions within a high-volume Retail Support Center (RSC), ensuring alignment with company goals and operational standards. The FM develops and manages the execution of activities required to maintain a safe, clean, and fully operable environment. This includes the creation and administration of both capital and operating budgets to effectively maintain and procure assets, ensure compliance with all regulatory requirements, and drive continuous improvement in facility operations and performance. What You'll Do Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Provides strategic direction to the facilities management team and technicians, fostering a collaborative environment that supports Ace's Vision, Mission and Values. Effectively develop and manage the annual budgets for building operations, capital improvement projects and resource allocation to ensure cost-effectiveness. Maintain records of equipment, conduct failure analysis, perform necessary repairs, and plan for future equipment selection and upgrades. Plan, oversee and execute scheduled and preventive maintenance for all facility systems, including power generation, automation, conveyance systems, HVAC, plumbing and fire suppression systems. Effectively manage the upkeep of the building, manage waste disposal, production housekeeping, and all aspects of pest control and janitorial tasks. Plan, lead, and coordinate facility-related projects to meet evolving business demands. Effective management of resources, including energy, water and materials, which are essential to maintaining operational excellence while protecting the company's bottom line. Effectively negotiate critical services with multiple vendors. Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world-class safety organization. What you need to succeed: Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role. Be an active participant in contributing to a successful safety culture in the facility. 5-10 years of experience in facilities or distribution management is required. 5-10 years of demonstrated leadership experience, including direct supervisory experience over facilities teams or departments, in a distribution or warehouse environment is preferred. Technical knowledge - proficient understanding of building systems, codes, maintenance and regulatory requirements. Software proficiency - familiarity with facility management software, computerized maintenance management systems (CMMS) and SAP for budget planning and management. Certifications preferred - Certified Facility Manager (CFM) from the International Facility Management Association (IFMA), Lean Six Sigma, Continuous Improvement. Strong knowledge of Microsoft Word, Outlook and Excel Flexibility and willingness to work non-traditional shifts and hours as required by operational or emergency circumstances. Compensation Details: $105000 - $115000 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Semi-Monthly Pay Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Birth/Adoption bonding paid time off Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
RSC Facility Manager About this role The RSC Facility Manager (FM) is responsible for providing strategic oversight and direction for all maintenance and housekeeping functions within a high-volume Retail Support Center (RSC), ensuring alignment with company goals and operational standards. The FM develops and manages the execution of activities required to maintain a safe, clean, and fully operable environment. This includes the creation and administration of both capital and operating budgets to effectively maintain and procure assets, ensure compliance with all regulatory requirements, and drive continuous improvement in facility operations and performance. What You'll Do Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Provides strategic direction to the facilities management team and technicians, fostering a collaborative environment that supports Ace's Vision, Mission and Values. Effectively develop and manage the annual budgets for building operations, capital improvement projects and resource allocation to ensure cost-effectiveness. Maintain records of equipment, conduct failure analysis, perform necessary repairs, and plan for future equipment selection and upgrades. Plan, oversee and execute scheduled and preventive maintenance for all facility systems, including power generation, automation, conveyance systems, HVAC, plumbing and fire suppression systems. Effectively manage the upkeep of the building, manage waste disposal, production housekeeping, and all aspects of pest control and janitorial tasks. Plan, lead, and coordinate facility-related projects to meet evolving business demands. Effective management of resources, including energy, water and materials, which are essential to maintaining operational excellence while protecting the company's bottom line. Effectively negotiate critical services with multiple vendors. Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world-class safety organization. What you need to succeed: Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role. Be an active participant in contributing to a successful safety culture in the facility. 5-10 years of experience in facilities or distribution management is required. 5-10 years of demonstrated leadership experience, including direct supervisory experience over facilities teams or departments, in a distribution or warehouse environment is preferred. Technical knowledge - proficient understanding of building systems, codes, maintenance and regulatory requirements. Software proficiency - familiarity with facility management software, computerized maintenance management systems (CMMS) and SAP for budget planning and management. Certifications preferred - Certified Facility Manager (CFM) from the International Facility Management Association (IFMA), Lean Six Sigma, Continuous Improvement. Strong knowledge of Microsoft Word, Outlook and Excel Flexibility and willingness to work non-traditional shifts and hours as required by operational or emergency circumstances. Compensation Details: $105000 - $115000 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Semi-Monthly Pay Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Birth/Adoption bonding paid time off Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
04/28/2026
Full time
RSC Facility Manager About this role The RSC Facility Manager (FM) is responsible for providing strategic oversight and direction for all maintenance and housekeeping functions within a high-volume Retail Support Center (RSC), ensuring alignment with company goals and operational standards. The FM develops and manages the execution of activities required to maintain a safe, clean, and fully operable environment. This includes the creation and administration of both capital and operating budgets to effectively maintain and procure assets, ensure compliance with all regulatory requirements, and drive continuous improvement in facility operations and performance. What You'll Do Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Provides strategic direction to the facilities management team and technicians, fostering a collaborative environment that supports Ace's Vision, Mission and Values. Effectively develop and manage the annual budgets for building operations, capital improvement projects and resource allocation to ensure cost-effectiveness. Maintain records of equipment, conduct failure analysis, perform necessary repairs, and plan for future equipment selection and upgrades. Plan, oversee and execute scheduled and preventive maintenance for all facility systems, including power generation, automation, conveyance systems, HVAC, plumbing and fire suppression systems. Effectively manage the upkeep of the building, manage waste disposal, production housekeeping, and all aspects of pest control and janitorial tasks. Plan, lead, and coordinate facility-related projects to meet evolving business demands. Effective management of resources, including energy, water and materials, which are essential to maintaining operational excellence while protecting the company's bottom line. Effectively negotiate critical services with multiple vendors. Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world-class safety organization. What you need to succeed: Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role. Be an active participant in contributing to a successful safety culture in the facility. 5-10 years of experience in facilities or distribution management is required. 5-10 years of demonstrated leadership experience, including direct supervisory experience over facilities teams or departments, in a distribution or warehouse environment is preferred. Technical knowledge - proficient understanding of building systems, codes, maintenance and regulatory requirements. Software proficiency - familiarity with facility management software, computerized maintenance management systems (CMMS) and SAP for budget planning and management. Certifications preferred - Certified Facility Manager (CFM) from the International Facility Management Association (IFMA), Lean Six Sigma, Continuous Improvement. Strong knowledge of Microsoft Word, Outlook and Excel Flexibility and willingness to work non-traditional shifts and hours as required by operational or emergency circumstances. Compensation Details: $105000 - $115000 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Semi-Monthly Pay Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Birth/Adoption bonding paid time off Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
RSC Facility Manager About this role The RSC Facility Manager (FM) is responsible for providing strategic oversight and direction for all maintenance and housekeeping functions within a high-volume Retail Support Center (RSC), ensuring alignment with company goals and operational standards. The FM develops and manages the execution of activities required to maintain a safe, clean, and fully operable environment. This includes the creation and administration of both capital and operating budgets to effectively maintain and procure assets, ensure compliance with all regulatory requirements, and drive continuous improvement in facility operations and performance. What You'll Do Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Provides strategic direction to the facilities management team and technicians, fostering a collaborative environment that supports Ace's Vision, Mission and Values. Effectively develop and manage the annual budgets for building operations, capital improvement projects and resource allocation to ensure cost-effectiveness. Maintain records of equipment, conduct failure analysis, perform necessary repairs, and plan for future equipment selection and upgrades. Plan, oversee and execute scheduled and preventive maintenance for all facility systems, including power generation, automation, conveyance systems, HVAC, plumbing and fire suppression systems. Effectively manage the upkeep of the building, manage waste disposal, production housekeeping, and all aspects of pest control and janitorial tasks. Plan, lead, and coordinate facility-related projects to meet evolving business demands. Effective management of resources, including energy, water and materials, which are essential to maintaining operational excellence while protecting the company's bottom line. Effectively negotiate critical services with multiple vendors. Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world-class safety organization. What you need to succeed: Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role. Be an active participant in contributing to a successful safety culture in the facility. 5-10 years of experience in facilities or distribution management is required. 5-10 years of demonstrated leadership experience, including direct supervisory experience over facilities teams or departments, in a distribution or warehouse environment is preferred. Technical knowledge - proficient understanding of building systems, codes, maintenance and regulatory requirements. Software proficiency - familiarity with facility management software, computerized maintenance management systems (CMMS) and SAP for budget planning and management. Certifications preferred - Certified Facility Manager (CFM) from the International Facility Management Association (IFMA), Lean Six Sigma, Continuous Improvement. Strong knowledge of Microsoft Word, Outlook and Excel Flexibility and willingness to work non-traditional shifts and hours as required by operational or emergency circumstances. Compensation Details: $105000 - $115000 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Semi-Monthly Pay Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Birth/Adoption bonding paid time off Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
04/28/2026
Full time
RSC Facility Manager About this role The RSC Facility Manager (FM) is responsible for providing strategic oversight and direction for all maintenance and housekeeping functions within a high-volume Retail Support Center (RSC), ensuring alignment with company goals and operational standards. The FM develops and manages the execution of activities required to maintain a safe, clean, and fully operable environment. This includes the creation and administration of both capital and operating budgets to effectively maintain and procure assets, ensure compliance with all regulatory requirements, and drive continuous improvement in facility operations and performance. What You'll Do Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork. Provides strategic direction to the facilities management team and technicians, fostering a collaborative environment that supports Ace's Vision, Mission and Values. Effectively develop and manage the annual budgets for building operations, capital improvement projects and resource allocation to ensure cost-effectiveness. Maintain records of equipment, conduct failure analysis, perform necessary repairs, and plan for future equipment selection and upgrades. Plan, oversee and execute scheduled and preventive maintenance for all facility systems, including power generation, automation, conveyance systems, HVAC, plumbing and fire suppression systems. Effectively manage the upkeep of the building, manage waste disposal, production housekeeping, and all aspects of pest control and janitorial tasks. Plan, lead, and coordinate facility-related projects to meet evolving business demands. Effective management of resources, including energy, water and materials, which are essential to maintaining operational excellence while protecting the company's bottom line. Effectively negotiate critical services with multiple vendors. Ace Hardware is committed to promoting and maintaining a safe, healthy and injury-free environment for all team members. This is our number one priority, and we will support programs and initiatives that focus on this commitment. It is critical that all team members take responsibility for their safety as well as the safety of others to ensure that Ace Hardware is a world-class safety organization. What you need to succeed: Be a safety champion by promoting a safe and productive workplace through your own actions, including the proper use of PPE, safe operation of powered equipment and safe lifting techniques as determined by the role. Be an active participant in contributing to a successful safety culture in the facility. 5-10 years of experience in facilities or distribution management is required. 5-10 years of demonstrated leadership experience, including direct supervisory experience over facilities teams or departments, in a distribution or warehouse environment is preferred. Technical knowledge - proficient understanding of building systems, codes, maintenance and regulatory requirements. Software proficiency - familiarity with facility management software, computerized maintenance management systems (CMMS) and SAP for budget planning and management. Certifications preferred - Certified Facility Manager (CFM) from the International Facility Management Association (IFMA), Lean Six Sigma, Continuous Improvement. Strong knowledge of Microsoft Word, Outlook and Excel Flexibility and willingness to work non-traditional shifts and hours as required by operational or emergency circumstances. Compensation Details: $105000 - $115000 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Semi-Monthly Pay Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering our employees opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Birth/Adoption bonding paid time off Adoption cost reimbursement Identity theft protection Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.