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restaurant server customer service associate
Restaurant Server - Customer Service Associate
Applebee's - Sanford Sanford, Maine
Applebee's - Sanford is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the rest of the FOH staff during your shifts. Being able to handle unique problems as they arise? A major bonus. Our restaurant servers should make all of our guests feel comfortable and make recommendations you genuinely feel that your guests will enjoy. Applebee's - Sanford is located in Sanford, ME. This job is full time or part time.
04/27/2026
Full time
Applebee's - Sanford is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the rest of the FOH staff during your shifts. Being able to handle unique problems as they arise? A major bonus. Our restaurant servers should make all of our guests feel comfortable and make recommendations you genuinely feel that your guests will enjoy. Applebee's - Sanford is located in Sanford, ME. This job is full time or part time.
Restaurant Server - Customer Service Associate
Applebee's Grill + Bar - Biddeford Biddeford, Maine
Applebee's Grill + Bar - Biddeford is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the rest of the FOH staff during your shifts. Being able to handle unique problems as they arise? A major bonus. Our restaurant servers should make all of our guests feel comfortable and make recommendations you genuinely feel that your guests will enjoy. Applebee's Grill + Bar - Biddeford is located in Biddeford, ME. This job is full time or part time.
04/27/2026
Full time
Applebee's Grill + Bar - Biddeford is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the rest of the FOH staff during your shifts. Being able to handle unique problems as they arise? A major bonus. Our restaurant servers should make all of our guests feel comfortable and make recommendations you genuinely feel that your guests will enjoy. Applebee's Grill + Bar - Biddeford is located in Biddeford, ME. This job is full time or part time.
Restaurant Server - Customer Service Associate
Chuy's - HWY 183 Austin, Texas
Chuy's - HWY 183 is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the rest of the FOH staff during your shifts. Being able to handle unique problems as they arise? A major bonus. Our restaurant servers should make all of our guests feel comfortable and make recommendations you genuinely feel that your guests will enjoy. Chuy's - HWY 183 is located in Austin, TX. This job is full time or part time.
04/27/2026
Full time
Chuy's - HWY 183 is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the rest of the FOH staff during your shifts. Being able to handle unique problems as they arise? A major bonus. Our restaurant servers should make all of our guests feel comfortable and make recommendations you genuinely feel that your guests will enjoy. Chuy's - HWY 183 is located in Austin, TX. This job is full time or part time.
Restaurant Server - Customer Service Associate
Applebee's Grill + Bar - Rice Lake Rice Lake, Wisconsin
Applebee's Grill + Bar - Rice Lake is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the rest of the FOH staff during your shifts. Being able to handle unique problems as they arise? A major bonus. Our restaurant servers should make all of our guests feel comfortable and make recommendations you genuinely feel that your guests will enjoy. Applebee's Grill + Bar - Rice Lake is located in Rice Lake, WI. This job is full time or part time.
04/27/2026
Full time
Applebee's Grill + Bar - Rice Lake is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the rest of the FOH staff during your shifts. Being able to handle unique problems as they arise? A major bonus. Our restaurant servers should make all of our guests feel comfortable and make recommendations you genuinely feel that your guests will enjoy. Applebee's Grill + Bar - Rice Lake is located in Rice Lake, WI. This job is full time or part time.
Restaurant Server - Customer Service Associate
Chuy's - Polaris Columbus, Ohio
Chuy's - Polaris is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the rest of the FOH staff during your shifts. Being able to handle unique problems as they arise? A major bonus. Our restaurant servers should make all of our guests feel comfortable and make recommendations you genuinely feel that your guests will enjoy. Chuy's - Polaris is located in Columbus, OH. This job is full time or part time.
04/27/2026
Full time
Chuy's - Polaris is looking for hardworking and passionate individuals to join our restaurant as a full time or part time server. As a restaurant server, providing the customer with a memorable experience is key, and your role will be integral in making that happen. You'll be expected to answer menu questions, manage multiple tables, and support the rest of the FOH staff during your shifts. Being able to handle unique problems as they arise? A major bonus. Our restaurant servers should make all of our guests feel comfortable and make recommendations you genuinely feel that your guests will enjoy. Chuy's - Polaris is located in Columbus, OH. This job is full time or part time.
Raising Cane's
Customer Service Associate - Weekend Availability
Raising Cane's Bridgeville, Pennsylvania
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off Closed for all major holidays Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program Must satisfy hours requirement per year Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION : The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS : Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE
04/27/2026
Full time
Starting hiring pay at: $ 15.00 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc. We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us. Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team! Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine Takes pride in doing a good job Benefits available for hourly Crew: Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection OnePass Gym Membership Program 401(k) With Safe Harbor Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning Crewmember Assistance Program Education assistance Pet Insurance Perks & Rewards for hourly Crew: Paid Time Off Closed for all major holidays Early closure for company events Casual Work Attire Flexible Scheduling Perkspot Employee Discount Program Must satisfy hours requirement per year Locations may vary ESSENTIAL FUNCTIONS OF THE POSITION : The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Lift and carry, push or pull heavy objects up to 50 pounds Kneel, bend, twist or stoop Ascend or descend stairs Reach and grasp objects (including above head and below waistline) Excellent verbal and written communication Ability to show up to scheduled shifts on time Cleaning tables, floors and other areas of the Restaurant Taking orders from Customers and processing payments efficiently Follow proper safety procedures when handling and/or preparing food Ability to multitask ADDITIONAL REQUIREMENTS : Must be 16 years of age or older Provide all Customers with quick and friendly service Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service Work under pressure and at a fast pace Align with Raising Cane's culture by balancing Working Hard and Having Fun Take initiative Comply with Company policies Raising Cane's appreciates & values individuality. EOE
Shift Manager - Customer Service Associate (Restaurant)
Taco Bell - Mason City Mason City, Iowa
Live MAS! & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine! - One of the largest US Taco Bell Restaurants & Growing Annually Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Shift Lead behaviors include: - Solving customer complaints quickly and with a smile. - Providing feedback to Team Members in a positive manner. - Communicating openly and honestly with the Restaurant Management team. - Following cash, security, inventory, and labor policies and procedures. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Shift Manager Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key Responsibilities: 1. Leadership and Team Management: 2. - Supervise and coordinate the activities of restaurant crew members during your shift. 3. - Delegate tasks effectively and ensure team members understand their responsibilities. 4. - Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment. 5. Customer Service Excellence: 6. - Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally. 7. - Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction. 8. Operational Oversight: 9. - Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation. 10. - Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food. 11. - Monitor inventory levels and order supplies as needed to meet operational demands. 12. Shift Scheduling and Staffing: 13. - Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs. 14. - Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments. 15. Training and Development: 16. - Train new hires on restaurant policies, procedures, and job responsibilities. 17. - Conduct ongoing training sessions to develop team members' skills in customer service, food preparation, and safety protocols. 18. Financial Accountability: 19. - Monitor sales performance and expenses during your shift to achieve financial targets and control costs. 20. - Implement strategies to maximize profitability and optimize operational efficiency. 21. Communication and Collaboration: 22. - Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities. 23. - Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: - Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations. - Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members. - Knowledge of food safety regulations and best practices in food handling. - Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. - Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: - High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). - Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: - Ability to stand, walk, and move around the restaurant environment for extended periods. - Lift and carry objects weighing up to 25 pounds. - Work in a fast-paced and sometimes stressful environment. Benefits: - Medical, Dental, Vision Health Plan options - 401(k) Retirement Plan - STD, LTD, and Life Insurance options - Opportunities for career advancement within the restaurant management team. - Employee discounts on meals and beverages. - Training and development programs to enhance leadership and management skills. - Paid Time Off in the First Year - Monthly Performance Bonus - Annual Awards for Top Performers Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members. IF Applicable Pay Transparency Range: $16.00 - $18.00
04/27/2026
Full time
Live MAS! & Grow your Career at TACO BELL! "TOP FRANCHISE" 3 Years Running - Entrepreneur "100 Most Influential Companies" - Time Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine! - One of the largest US Taco Bell Restaurants & Growing Annually Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Shift Lead behaviors include: - Solving customer complaints quickly and with a smile. - Providing feedback to Team Members in a positive manner. - Communicating openly and honestly with the Restaurant Management team. - Following cash, security, inventory, and labor policies and procedures. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Shift Manager Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key Responsibilities: 1. Leadership and Team Management: 2. - Supervise and coordinate the activities of restaurant crew members during your shift. 3. - Delegate tasks effectively and ensure team members understand their responsibilities. 4. - Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment. 5. Customer Service Excellence: 6. - Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally. 7. - Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction. 8. Operational Oversight: 9. - Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation. 10. - Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food. 11. - Monitor inventory levels and order supplies as needed to meet operational demands. 12. Shift Scheduling and Staffing: 13. - Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs. 14. - Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments. 15. Training and Development: 16. - Train new hires on restaurant policies, procedures, and job responsibilities. 17. - Conduct ongoing training sessions to develop team members' skills in customer service, food preparation, and safety protocols. 18. Financial Accountability: 19. - Monitor sales performance and expenses during your shift to achieve financial targets and control costs. 20. - Implement strategies to maximize profitability and optimize operational efficiency. 21. Communication and Collaboration: 22. - Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities. 23. - Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: - Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations. - Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members. - Knowledge of food safety regulations and best practices in food handling. - Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. - Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: - High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). - Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: - Ability to stand, walk, and move around the restaurant environment for extended periods. - Lift and carry objects weighing up to 25 pounds. - Work in a fast-paced and sometimes stressful environment. Benefits: - Medical, Dental, Vision Health Plan options - 401(k) Retirement Plan - STD, LTD, and Life Insurance options - Opportunities for career advancement within the restaurant management team. - Employee discounts on meals and beverages. - Training and development programs to enhance leadership and management skills. - Paid Time Off in the First Year - Monthly Performance Bonus - Annual Awards for Top Performers Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members. IF Applicable Pay Transparency Range: $16.00 - $18.00
On-Site Assistant
Elwood Staffing Columbus, Indiana
Job DescriptionJob Description When you join the Elwood family, you become part of a team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people find jobs and help employers find the people they need to be successful. You can leave the office each day knowing that you made a difference in your community. Our success comes from the success of our associates and customers. Come experience the Elwood way and make a difference with us! Elwood Staffing is also a performance and results-driven culture for the hard-working, passionate, and highly motivated. You can expect a career that provides a constant variety of challenges along with progressive training and professional development to meet those challenges. Come work for a growing company that serves more than 6,000 businesses and puts more than 28,000 people to work daily. What Elwood Staffing can offer you: Competitive salary Health, Dental and Vision plan Prescription drug plan Life and Supplemental Life Insurance Short and Long - Term Disability 401K Plan with company contribution Telemedicine - Teledoc Employee Assistance Program Access to Benefit Advocates Discount tickets, travel, and shopping-Working Advantage Dell computer discount Enterprise Rental Car discount Chairman's Club Anniversary awards program Tuition reimbursement Certified Staffing Professional training and certification $500 bonus paid for completion of approved Professional Certification $500 Recruitment Incentive for Internal Careers Bereavement Leave Paid Time Off & Paid Holidays Progressive training and development Opportunities for advancement throughout our company General Purpose of a On-Site Assistant: The On-Site Assistant supports the overall success and improvement of the client's On-Site program. The On-Site Assistant will assist, as directed, with guiding the activities of all associates to ensure job performance standards are met or exceeded. They will create a strong bond with all temporary associates, reinforcing the employer-associate relationship and their commitment to the client. All employees consistently support and promote the company mission, five key beliefs, philosophies, and provide Superior Customer Service in all aspects of the job. Essential Functions of a On-Site Assistant: If you have held positions similar to Restaurant Server, Administrative Assistant, Call center, Bank Teller or Customer Service Representative then you already have experience with the following: Develop a strong working relationship with the client's management team. Build effective relationships with all stakeholders to anticipate future needs and recruit temporary resources to meet those needs. Communicate effectively, both verbally and in writing, with all client personnel, temporary associates, and company personnel. Regularly meet with the client's supervisory personnel to confirm the client's satisfaction with the associate performance and address concerns. Assist with identifying and assigning temporary associates who meet the client's standards regarding job skills and level of ability. Maintain regular contact with the current pool of temporary associates to clarify their availability for future assignments. Respond to client and temporary associate concerns promptly; recommend and/or implement steps to resolve problems, prevent their reoccurrence, and document according to standard operating procedures. Complete injury reports and assist injured workers in getting medical treatment following company policy and procedures. Conduct new hire orientations to ensure all associates are aware of applicable company policies and safety issues before starting. Maintain regular and balanced time with client supervisors, management, and on the production floor with associates. Desired Skills & Experience On-Site Assistant: Experience in a customer service role preferred. Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency. Excellent computer skills including proficiency in Microsoft Office suite. Strong verbal and written communication skills. If you are organized, determined, detail-oriented, and able to multitask in a fast-paced environment then the On-Site Assistant position would be a great fit for you! Join our growing team today and discover why Elwood is one of the best to work for in the staffing industry! We are an Equal Opportunity Employer.
04/27/2026
Full time
Job DescriptionJob Description When you join the Elwood family, you become part of a team that fosters a culture of integrity, winning and achieving results, providing superior customer service, and helping others. We help people find jobs and help employers find the people they need to be successful. You can leave the office each day knowing that you made a difference in your community. Our success comes from the success of our associates and customers. Come experience the Elwood way and make a difference with us! Elwood Staffing is also a performance and results-driven culture for the hard-working, passionate, and highly motivated. You can expect a career that provides a constant variety of challenges along with progressive training and professional development to meet those challenges. Come work for a growing company that serves more than 6,000 businesses and puts more than 28,000 people to work daily. What Elwood Staffing can offer you: Competitive salary Health, Dental and Vision plan Prescription drug plan Life and Supplemental Life Insurance Short and Long - Term Disability 401K Plan with company contribution Telemedicine - Teledoc Employee Assistance Program Access to Benefit Advocates Discount tickets, travel, and shopping-Working Advantage Dell computer discount Enterprise Rental Car discount Chairman's Club Anniversary awards program Tuition reimbursement Certified Staffing Professional training and certification $500 bonus paid for completion of approved Professional Certification $500 Recruitment Incentive for Internal Careers Bereavement Leave Paid Time Off & Paid Holidays Progressive training and development Opportunities for advancement throughout our company General Purpose of a On-Site Assistant: The On-Site Assistant supports the overall success and improvement of the client's On-Site program. The On-Site Assistant will assist, as directed, with guiding the activities of all associates to ensure job performance standards are met or exceeded. They will create a strong bond with all temporary associates, reinforcing the employer-associate relationship and their commitment to the client. All employees consistently support and promote the company mission, five key beliefs, philosophies, and provide Superior Customer Service in all aspects of the job. Essential Functions of a On-Site Assistant: If you have held positions similar to Restaurant Server, Administrative Assistant, Call center, Bank Teller or Customer Service Representative then you already have experience with the following: Develop a strong working relationship with the client's management team. Build effective relationships with all stakeholders to anticipate future needs and recruit temporary resources to meet those needs. Communicate effectively, both verbally and in writing, with all client personnel, temporary associates, and company personnel. Regularly meet with the client's supervisory personnel to confirm the client's satisfaction with the associate performance and address concerns. Assist with identifying and assigning temporary associates who meet the client's standards regarding job skills and level of ability. Maintain regular contact with the current pool of temporary associates to clarify their availability for future assignments. Respond to client and temporary associate concerns promptly; recommend and/or implement steps to resolve problems, prevent their reoccurrence, and document according to standard operating procedures. Complete injury reports and assist injured workers in getting medical treatment following company policy and procedures. Conduct new hire orientations to ensure all associates are aware of applicable company policies and safety issues before starting. Maintain regular and balanced time with client supervisors, management, and on the production floor with associates. Desired Skills & Experience On-Site Assistant: Experience in a customer service role preferred. Ability to work cross-functionally to proactively communicate and resolve issues with the highest sense of urgency. Excellent computer skills including proficiency in Microsoft Office suite. Strong verbal and written communication skills. If you are organized, determined, detail-oriented, and able to multitask in a fast-paced environment then the On-Site Assistant position would be a great fit for you! Join our growing team today and discover why Elwood is one of the best to work for in the staffing industry! We are an Equal Opportunity Employer.
Shift Leader - Customer Service Associate (Restaurant)
Pizza Hut - Prairie Du Chien Prairie Du Chien, Wisconsin
TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized a place for everything, and everything in its place - ii. Lineal Flow eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day . click apply for full job details
01/27/2026
Full time
TITLE: Shift Leader (SL) PURPOSE OF THE POSITION: The person holding this supervisory position is considered a part time team member and is responsible and accountable for: the daily operation of the restaurant, assisting the RGM with hiring and training team members, directing the activities of team members, and rewarding or disciplining team members in consultation with the RGM; and, performing these functions in ways that assure compliance with all Company policies and procedures, customer satisfaction, a high level of team member morale and the attainment of sales and profit objectives. The Shift Manager reports directly to the RGM, and holds the second highest position in the restaurant if there is not an Assistant Manager. In restaurants with an Assistant Manager, the Shift Manager is the next highest position. ESSENTIAL FUNCTIONS: The following accountabilities are essential to this position and a high degree of performance must be achieved in each in order for the incumbent to be successful. These accountabilities are organized according to our six Key Result Areas. When the word "policies" or the phrase "policies and procedures" or similar language is used in any of the Company's documents, the term refers to all policy and procedure bulletins, manuals, training materials, memoranda, newsletters, communications on the "Document Viewer" on the computer, and all other documents and oral discussions with team members' supervisors, which relate to the restaurant. The management team shall be responsible for ensuring that all team members, including the manager himself/herself, comply with all Company policies and procedures and all Pizza Hut standards at all times and take immediate steps to correct actions not in accordance with such policies, procedures and standards. I. PROFITABILITY A.Planning 1.Executes the RGM's plans and overall Daland Corporation plans to achieve consistent sales growth and profit growth. 2.Achieves planned/budgeted profits, as communicated by the RGM. This involves: - a.Using established control systems and procedures to measure actual results and to identify deviations from planned results. - b.Assisting the RGM, as requested, in developing and implementing corrective action plans to assure actual results conform to plan. B.Policies: Complies with all Company policies and procedures, including but not limited to, those relating to inventory, cash, payroll, food handling, interactions with guests, team members, and vendors, and legal compliance. C.Manages and Controls Cash: In conjunction with the RGM and other managers, ensures that that all cash and checks, minus the change fund is correctly deposited, credit card transactions are correctly settled, and cash over or short is minimized. 1. Performs Banking Transactions - a. Assures that two deposits daily are prepared and deposited in the bank (more than two may be required in higher volume units.) - i. The intent of the first deposit is to remove from the unit an amount approximately equal to the total of cash plus checks, minus the amount of the change fund. - ii. The first deposit is to be made after 4:00 p.m., when the opening manager is ready to leave for the day. - iii. The final deposit will be all remaining cash plus checks, minus the change fund. - iv. The managers may take such deposits to the bank, using his/her personal vehicle, and depending on the time of day, make the deposit in the bank lobby or in the night depository. - v. Assure the "Weekly Deposit Log" is completed for each deposit made. - b. If requested by the RGM, the other managers shall perform the following tasks. These are the responsibility of the RGM, but may be delegated to other managers. - i. Picks up validated deposit slips at the bank. - ii. Verifies bank validated deposit amounts to sales and cash reports as well as the "Weekly Deposit Log," and assures all appropriate signatures are on the "Weekly Deposit Log". - iii. Sends a copy of the "Weekly Deposit Log" to the Home Office with all other weekly paperwork. D.Controls cash drawers and team member "banks", following all established manual and computer procedures. 1. Establishes the correct number of cash drawers. Number of cash drawers in use at one time may vary from one to four depending on size of the restaurant, sales volume, method of delivering services to customer. Amount of cash in each drawer is recorded and kept in the drawer for the duration of the shift, or until "dropped" from the cash drawer to the safe. 2. Establishes cash banks for delivery drivers. 3. As needed, will operate cash drawer following established procedures for cash drawer operation. 4. As necessary, money is removed from cash drawers from time to time and secured in the safe. 5. Throughout the shift, cash drawer transactions, such as paid outs, miscellaneous receipts (paid ins), discounts and promotions are properly accounted for, including all documentation; transactions are properly entered into the computer; and, all documentation is organized and secured for transmitting to the Home Office. 6. Assures cash drawers are counted and balanced at the end of each shift or when there is a change in cashiers. 7. Records tips for servers and drivers on credit card/gift card transactions and correctly settles all credit card/gift card transactions. 8. Inform the RGM anytime cash short exceeds $5 for a day. 9. Reviews reports and otherwise takes actions to ensure that team members properly report actual sales and actual tips, and ensures that team members do not falsify credit card receipts or other Company documents. This requires due diligence on the part of the managers. E.Assists the RGM in Managing and Controlling Cost of Sales: The actual cost per the P&L must be equal to or between Ideal Cost and Allowable Cost as calculated in the Product Cost Analysis report and Bonus Calculation Sheet. This includes these processes: 1.Utilizes manuals and/or automated procedures approved by the Company, orders all approved products used in the restaurant. 2.Properly accepts deliveries and properly stores inventory items used in the restaurant. This involves these processes: - a.Checks in products as received off of delivery vehicles to verity product quality and verifies that amounts charged for on delivery receipt/packing slips are for amount of goods received. - b.Uses a two-wheeled hand truck to unload and products, assists and oversees other team members in proper storage of products. Weight of items varies from 10 to 50 pounds. Full load on two-wheeled hand truck may exceed 500 pounds. Generally, ensures that more than one person is available to perform this task. - c."Autoposts" inventory received, or enters on inventory record the amount and cost of each product item received, as noted on delivery receipt/packing slip. 3.Accurately accounts for all product coming into the restaurant, used to prepare products, or transferred out of the restaurant. 4.Assures the proper execution of all recipes and specifications for preparing ingredients and assembling products. 5.Manages waste which involves maintaining a FIFO (First In, First Out) system and marking all products with a Made - Ready - Discard label. 6.Assures the correct order entry procedures are followed by all order takers. 7.Assures compliance with team member consumption policies. 8.Performs a Daily Product Usage Analysis on critical inventory items to assure usage meets guidelines. 9.Communicates goals to team members and follows up with team members to ensure goals are being met. 10.The following tools are used to aid in controlling Cost of Sales: - FMS Product Cost Analysis Report - FMS Daily Ideal Usage Report - FMS Weekly Worksheet Report - Bonus Calculation Sheet - Profit and Loss Statement - The General Ledger - Prep Variance Report - Daily Prep Variance Report F.Assists the RGM in Managing and Controlling Cost of Labor: Ensures that "Flow-thru" targets/goals are achieved; actual hours used do not exceed the established labor model/matrix; and, team member productivity is maximized. This includes these processes:. 1.Ensuring the accuracy and completeness of team member timekeeping records, including tips and team member meals. Updates team member records as needed. 2. Minimizing edits to clock-in/clock-out transactions by assuring team members properly clock in at the beginning of their shift and clock out at the end of their shift. 3. Assuring team members do not clock in earlier than five (5) minutes prior to their scheduled shift. 4. Assuring the man-hours used for opening and closing the restaurant do not exceed established targets. 5.Analyzing actual labor hours used versus earned allowable labor hours and calculating the variance; and, using this information to appropriately manage labor each shift. 6.Communicating and cooperating with the Home Office Payroll Department to assure accuracy in payroll, including information about new hires, raises, promotions, and terminations. 7.Making appropriate recommendations to the RGM regarding wages within Company guidelines. 8.Eliminating overtime hours for team members who are paid on an hourly basis. 9.Eliminating supplemental tip credit pay. 10.Improving team member productivity using the measurements and tools available through the Company, as well as the following: - Assuring the Back of the House (BOH) is "optimized": - i. Organized a place for everything, and everything in its place - ii. Lineal Flow eliminate or minimize back tracking - iii. Have all items located closest to the next step in the product assembly process - iv. Minimize the number of steps taken and the reach needed for all items - Assuring that team members are thoroughly trained. - Ensuring that "prep levels' are adequate for the forecasted volume of business for the day . click apply for full job details

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