183 jobs found

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. Start Date: June 19, 2026 As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Continuously learning and turning that knowledge into customer service wins Uncovering customers needs, creating solutions, and resolving problems Making a positive impression on customers through a best-in-class experience Representing a Fortune 100 company with professionalism and courtesy Working in an open, friendly environment with a supportive, energetic team We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, customer service Abilities : Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient CRP114 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Continuously learning and turning that knowledge into customer service wins Uncovering customers needs, creating solutions, and resolving problems Making a positive impression on customers through a best-in-class experience Representing a Fortune 100 company with professionalism and courtesy Working in an open, friendly environment with a supportive, energetic team We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, customer service Abilities : Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient CRP114 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. Start Date: June 19, 2026 As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Continuously learning and turning that knowledge into customer service wins Uncovering customers needs, creating solutions, and resolving problems Making a positive impression on customers through a best-in-class experience Representing a Fortune 100 company with professionalism and courtesy Working in an open, friendly environment with a supportive, energetic team We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, customer service Abilities : Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient CRP114 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center CBI112 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. Start Date: June 19, 2026 As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Continuously learning and turning that knowledge into customer service wins Uncovering customers needs, creating solutions, and resolving problems Making a positive impression on customers through a best-in-class experience Representing a Fortune 100 company with professionalism and courtesy Working in an open, friendly environment with a supportive, energetic team We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, customer service Abilities : Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient CRP114 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career.Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. Mastering order processing within the billing system for retained accounts, new sales, and account lookups. Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers.Working Conditions Normal office environment. Required QualificationsEducation High school diploma or equivalentExperience 6 months of customer service or phone sales experience to enhance customer satisfaction and retentionTechnical Skills Knowledge of cable communications products: TV, internet, and telephoneSkills & Abilities Strong English communication skills Flexibility for variable hours, including weekends and holidays Adaptability and problem-solving in dynamic environmentsPreferred Qualifications 1+ years of call center experience CRT- Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet -, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. Start Date: June 19, 2026 As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Continuously learning and turning that knowledge into customer service wins Uncovering customers needs, creating solutions, and resolving problems Making a positive impression on customers through a best-in-class experience Representing a Fortune 100 company with professionalism and courtesy Working in an open, friendly environment with a supportive, energetic team We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, customer service Abilities : Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient CRP114 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. Start Date: June 19, 2026 As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Continuously learning and turning that knowledge into customer service wins Uncovering customers needs, creating solutions, and resolving problems Making a positive impression on customers through a best-in-class experience Representing a Fortune 100 company with professionalism and courtesy Working in an open, friendly environment with a supportive, energetic team We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, customer service Abilities : Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient CRP114 4 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $20/hour plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Do you enjoy connecting customers with solutions that fit their lifestyles? At Spectrum, you'll help guide customers to the right combination of cable, Internet, home phone and mobile services, ensuring every interaction brings genuine value. Your expertise will directly shape customer satisfaction and drive our team's success. How You'll Make an Impact Engage customers by evaluating needs and recommending the best Spectrum products and services Educate customers on product features and benefits, promoting bundled solutions for maximum value Consistently achieve weekly and monthly sales targets by applying effective sales techniques Build trust and rapport with new, existing and former customers to encourage long-term loyalty Address retention calls and resolve billing inquiries, ensuring customer satisfaction and retention Maintain up-to-date knowledge of Spectrum campaigns, pricing and product offerings to answer all customer questions Demonstrate professionalism and courtesy in every interaction, supporting efforts to simplify the purchasing experience Working Conditions Office environment with variable hours, including weekends, holidays and split days off What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience +1 years of sales experience, preferably in voice, data or video solutions +0.5 years' internal billing agent experience with sales success +1 year of customer service or call center experience +0.5-years sales experience or proven sales success at Spectrum or 0.25 years demonstrated sales success at Spectrum Skills Strong understanding of cable communications products including video, data, voice and mobile Familiarity with billing systems Skilled in needs analysis, objection handling and closing sales Capable of meeting and exceeding sales goals Effective verbal, written and interpersonal communication abilities Proven computer proficiency Ability to multitask and respond to customer inquiries promptly Sound judgment, initiative and ambition Goal-oriented, determined and self-confident problem solver CAM115 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $31.75. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $15,308. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This posting is for our classes that start on May 17th This role is 100% on-site with working hours that range from 2pm-5pm shift start time. Are you positive and proactive with a passion for helping people? Do you enjoy active listening and solving problems? Are you tech-savvy and love to multi-task? Then you'll thrive as a professional Customer Service Representative at Spectrum. Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troubleshoot internet and phone technical issues, and handle basic billing inquiries and payments. Every day, your work will connect people in ways that matter and make a positive impact on our subscribers and the company. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Continuously learning and turning that knowledge into customer service wins Uncovering customers needs, creating solutions, and resolving problems Making a positive impression on customers through a best-in-class experience Representing a Fortune 100 company with professionalism and courtesy Working in an open, friendly environment with a supportive, energetic team We are a large organization operating 24/7 bustling call centers offering a variety of shifts. With your customer-centric mentality and a variety of tools and resources, you'll overcome challenges and get services running smoothly. Be prepared to manage tough feedback from clients and convey a strong understanding of Spectrum services. If you'd enjoy this type of dynamic job, we want to hear from you. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service or related experience; 6+ months of basic technical support experience; 6+ months of heavy volume phone experience; 6+ months working with computers and software applications Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, customer service Abilities : Dependable, problem-solving, professional, positive, proactive, multi-tasking, resilient CRP114 8 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST Talking to many different types of people from across the country Answering inbound phone calls from customers related to billing inquiries Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards Establishing and growing professional, positive relationships with Spectrum customers Collaborating with management on customer issue escalations Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service Abilities : Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient CCS114 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service Representing a Fortune 100 company and being the voice of Spectrum Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more Resolving mobile customer inquiries while creating best-in-class customer experiences Working independently in an open, friendly environment while collaborating with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, multi-tasking, customer service Abilities : Dependable, proactive, adaptable, problem-solving, professional, resilient COP143 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service Representing a Fortune 100 company and being the voice of Spectrum Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more Resolving mobile customer inquiries while creating best-in-class customer experiences Working independently in an open, friendly environment while collaborating with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, multi-tasking, customer service Abilities : Dependable, proactive, adaptable, problem-solving, professional, resilient COP143 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST Talking to many different types of people from across the country Answering inbound phone calls from customers related to billing inquiries Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards Establishing and growing professional, positive relationships with Spectrum customers Collaborating with management on customer issue escalations Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service Abilities : Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient CCS114 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service Representing a Fortune 100 company and being the voice of Spectrum Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more Resolving mobile customer inquiries while creating best-in-class customer experiences Working independently in an open, friendly environment while collaborating with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, multi-tasking, customer service Abilities : Dependable, proactive, adaptable, problem-solving, professional, resilient COP143 7 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Good listener. Multi-tasking problem-solver. Enthusiastic communicator. Does this sound like you? If so, consider starting your career at Spectrum as a professional Customer Service Representative on our billing team. Customer Service Representatives on our billing team are vital to our mission, providing the product knowledge and account support that our customers rely on. Here, you will work in a fast-paced environment alongside a great team of helpful co-workers. WHAT OUR CUSTOMER SERVICE REPS ENJOY MOST Talking to many different types of people from across the country Answering inbound phone calls from customers related to billing inquiries Empathizing with customers while accurately addressing their billing needs and meeting our high customer service standards Establishing and growing professional, positive relationships with Spectrum customers Collaborating with management on customer issue escalations Representing a Fortune 100 company with professionalism and courtesy We are a large organization operating 24/7 bustling call centers offering a variety of shifts. On any given day, you'll find yourself in the office, navigating multiple computer programs, and speaking with customers over the phone. People who succeed in this role are understanding, resilient, professional, and treat others with kindness and respect. If you can see yourself working in this environment, you'll feel at home on our billing team. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service experience; 6+ months of experience working with computers and software applications; previous work in cable operations or a telecommunications call center Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, problem-solving, efficient, multi-tasking, customer service Abilities : Dependable, courteous, enthusiastic, empathetic, results-driven, professional, resilient CCS114 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. This job posting is for our New Hire Class starting May 29, 2026 This is an on-site position located in Garfield Hts., OH At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service Representing a Fortune 100 company and being the voice of Spectrum Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more Resolving mobile customer inquiries while creating best-in-class customer experiences Working independently in an open, friendly environment while collaborating with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you'll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you'll thrive inside our lively environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience : 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center Technical Skills : MS Office, computer skills, typing Skills : Communication, organization, time management, multi-tasking, customer service Abilities : Dependable, proactive, adaptable, problem-solving, professional, resilient SPECTRUM CONNECTS YOU TO MORE Tools + Tech : Work with innovative, customer service technology and information systems Supportive Teams : Learn from managers and work with team-oriented colleagues who want you to grow and succeed Competitive Pay : Generous $20 per hour starting pay Dynamic Growth : The growth of our industry and evolving technology will power your career as you move up or around the company Learning Culture : We invest in your learning, and provide paid training and coaching to help you succeed Total Rewards : Our comprehensive benefits are among the best in the industry Apply now, connect a friend to this opportunity or sign up for job alerts! COP143 2 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.