Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC's award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC Remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, . What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Some upselling of products or services to existing customers may be required What You Bring to the Role Active Property and Casualty License 6 months or more of customer service experienceRecognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members' privacy (just as you would expect if it were your own information being shared) Computer experience High speed internet (> 25 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect Continuing education paid for by TTEC Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base pay of $20.50 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Job :_Customer Care Representative
05/13/2026
Full time
Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC's award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC Remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, . What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Some upselling of products or services to existing customers may be required What You Bring to the Role Active Property and Casualty License 6 months or more of customer service experienceRecognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members' privacy (just as you would expect if it were your own information being shared) Computer experience High speed internet (> 25 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect Continuing education paid for by TTEC Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base pay of $20.50 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Job :_Customer Care Representative
Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. What you'll be doing: Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers. Effective Selling Skills Utilizing professional selling skills Discover prospects incremental and programmatic needs Effectively communicates Staples value propositions, capabilities, products and assortments including all categories Capable of overcoming objections and closing the sale. Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC). Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won Implements and ramps wins driving compliance to new account/program Expertise of prospect industry buying process' and ability to support product selection and standardization Create sticky accounts which will continue to purchase from Staples Integrates feedback from prospects into their sales approach New customer assortment and pricing Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner What you bring to the table: Strong drive and a desire to win Strong aversion to complacency Proven ability to view rejection as a learning opportunity and double down on next best actions Experience and proven track record of business development Strong ability to develop and deliver presentations virtually and in person Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability to work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition Ability to function independently with minimal daily supervision Ability and motivation to find, develop, and close sales Demonstrated work ethic, self-disciplined Ability to succeed in a competitive selling or goal-oriented environment Ability to be coached and to incorporate feedback Professional appearance and demeanor Strong organization and time management skills What's needed- Basic Qualifications: 1-3 years of successful sales experience or success as a Staples B2B Sales Associate 3+ years experience in PowerPoint, Excel, and Outlook What's needed- Preferred Qualifications: Bachelor's Degree Knowledge of Customer Relationship Management tool (CRM) Industry knowledge, a plus We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! Work Location: This is a remote position with a regional focus. This position supports customers in Pennsylvania and New York. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
05/13/2026
Full time
Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. What you'll be doing: Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers. Effective Selling Skills Utilizing professional selling skills Discover prospects incremental and programmatic needs Effectively communicates Staples value propositions, capabilities, products and assortments including all categories Capable of overcoming objections and closing the sale. Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC). Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won Implements and ramps wins driving compliance to new account/program Expertise of prospect industry buying process' and ability to support product selection and standardization Create sticky accounts which will continue to purchase from Staples Integrates feedback from prospects into their sales approach New customer assortment and pricing Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams Customer Communications: Individual is responsible to communicate with prospects daily in person and face to face in a professional manner What you bring to the table: Strong drive and a desire to win Strong aversion to complacency Proven ability to view rejection as a learning opportunity and double down on next best actions Experience and proven track record of business development Strong ability to develop and deliver presentations virtually and in person Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills Ability to work with product category sales team members Strong business, financial, operations and technology acumen Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition Ability to function independently with minimal daily supervision Ability and motivation to find, develop, and close sales Demonstrated work ethic, self-disciplined Ability to succeed in a competitive selling or goal-oriented environment Ability to be coached and to incorporate feedback Professional appearance and demeanor Strong organization and time management skills What's needed- Basic Qualifications: 1-3 years of successful sales experience or success as a Staples B2B Sales Associate 3+ years experience in PowerPoint, Excel, and Outlook What's needed- Preferred Qualifications: Bachelor's Degree Knowledge of Customer Relationship Management tool (CRM) Industry knowledge, a plus We Offer: Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! Work Location: This is a remote position with a regional focus. This position supports customers in Pennsylvania and New York. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC's award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC Remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, . What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Some upselling of products or services to existing customers may be required What You Bring to the Role Active Property and Casualty License 6 months or more of customer service experienceRecognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members' privacy (just as you would expect if it were your own information being shared) Computer experience High speed internet (> 25 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect Continuing education paid for by TTEC Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base pay of $20.50 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Job :_Customer Care Representative
05/13/2026
Full time
Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC's award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC Remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, . What You'll be Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues Some upselling of products or services to existing customers may be required What You Bring to the Role Active Property and Casualty License 6 months or more of customer service experienceRecognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members' privacy (just as you would expect if it were your own information being shared) Computer experience High speed internet (> 25 mbps) While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets) Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in What You Can Expect Continuing education paid for by TTEC Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base pay of $20.50 per hour plus performance bonus opportunities And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives. Visit for more information. A Bit More About Your Role We're committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor led TTEC and client required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you'll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you're part of one dynamic, global family that's here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Job :_Customer Care Representative
JOB SUMMARY This is an Operations position responsible for directing the activities associated with Delivery. Responsibilities include but are not limited to, strategic overview and implementation of projects, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and security of the delivery department. RESPONSIBILITIES Direct the daily work and safety of Delivery supervisors, routing personnel and other associates. Ensure that management staff is effectively managing the day to day delivery activities, including but not limited to Delivery Associate adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Assure Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensure that electronic logs are kept current and accurate. Direct labor hours, travel, fuel, and consumable supplies within budget, maximizing time and cost efficiencies. Prepare work schedules including extra work days and shifts as needed. Oversee the proper selection, purchase, and utilization of company assets in support of the Delivery department. Coordinate required repairs with proper departments as necessary. Observe the effectiveness of daily routing activities to ensure all established Key Performance Indicators (KPI) and Sales/customer satisfaction goals are met. Prepare budget, profit plans, and capital requests as required. Evaluate metrics and adjust activities to meet or exceed performance expectations. Suggest efficiency ideas, cost reduction measures and assist with the implementation of delivery changes. Monitor the utilization of delivery services by reviewing the coordination of backhaul functions and other routing/scheduling activities to increase the profitability of all delivery services. Communicate with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visit customer locations and meet with customers to address issues and assess delivery difficulty. Establish the use and updating of productivity and routing software systems. Preserve associate relations through regular department or pre-shift meetings. maintain on-going interaction. Keep open communication channels with associates by answering questions and explaining policies and procedures. Monitor associate morale. Submit and respond to ideas to improve associate engagement and enablement. Interpret, train and consistently enforce company policies and procedures. Coordinate efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Make recommendations for disciplinary action and/or behavior modification where required. Execute management functions of staff selection, development, discipline, performance reviews and/or terminations. Perform the duties of the associates supervised, and perform other related duties as needed (as qualified). QUALIFICATIONS Education Bachelor's degree. Experience 7 years' related experience and/or training; or equivalent combination of education and related experience. Certificates, Licenses, and Registrations Valid Class A Commercial Driver License meeting company standards. Complete a Sysco approved defensive driving program. HazMat and Doubles Certification. Valid Class A Commercial Driver License meeting Company standards preferred Professional Skills Ability to read, comprehends, write and speak English. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Capable of writing reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Able to work with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
05/13/2026
Full time
JOB SUMMARY This is an Operations position responsible for directing the activities associated with Delivery. Responsibilities include but are not limited to, strategic overview and implementation of projects, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and security of the delivery department. RESPONSIBILITIES Direct the daily work and safety of Delivery supervisors, routing personnel and other associates. Ensure that management staff is effectively managing the day to day delivery activities, including but not limited to Delivery Associate adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Assure Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensure that electronic logs are kept current and accurate. Direct labor hours, travel, fuel, and consumable supplies within budget, maximizing time and cost efficiencies. Prepare work schedules including extra work days and shifts as needed. Oversee the proper selection, purchase, and utilization of company assets in support of the Delivery department. Coordinate required repairs with proper departments as necessary. Observe the effectiveness of daily routing activities to ensure all established Key Performance Indicators (KPI) and Sales/customer satisfaction goals are met. Prepare budget, profit plans, and capital requests as required. Evaluate metrics and adjust activities to meet or exceed performance expectations. Suggest efficiency ideas, cost reduction measures and assist with the implementation of delivery changes. Monitor the utilization of delivery services by reviewing the coordination of backhaul functions and other routing/scheduling activities to increase the profitability of all delivery services. Communicate with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visit customer locations and meet with customers to address issues and assess delivery difficulty. Establish the use and updating of productivity and routing software systems. Preserve associate relations through regular department or pre-shift meetings. maintain on-going interaction. Keep open communication channels with associates by answering questions and explaining policies and procedures. Monitor associate morale. Submit and respond to ideas to improve associate engagement and enablement. Interpret, train and consistently enforce company policies and procedures. Coordinate efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Make recommendations for disciplinary action and/or behavior modification where required. Execute management functions of staff selection, development, discipline, performance reviews and/or terminations. Perform the duties of the associates supervised, and perform other related duties as needed (as qualified). QUALIFICATIONS Education Bachelor's degree. Experience 7 years' related experience and/or training; or equivalent combination of education and related experience. Certificates, Licenses, and Registrations Valid Class A Commercial Driver License meeting company standards. Complete a Sysco approved defensive driving program. HazMat and Doubles Certification. Valid Class A Commercial Driver License meeting Company standards preferred Professional Skills Ability to read, comprehends, write and speak English. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Capable of writing reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Able to work with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
About Orica At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilize vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources. It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation, and reimagining the way we work. Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023, 2024 and 2025. If interested in joining the Orica team and to be contacted by the Orica Recruiting team, text "New Job" to 52345. Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future. About the role - Field Technical Representative Greencastle PA (Mining & Blasting) Launch Your Career in Mining with Orica Are you early in your mining, engineering, or technical career and ready to gain real-world experience in the field? At Orica, you'll work alongside experienced professionals to apply cutting-edge blasting technologies, build customer relationships, and develop the technical skills that shape a long-term career in mining. This is an exciting opportunity to step into a hands-on role where no two days are the same-from supporting blasting operations to learning how technology drives safer, more efficient mining practices. Why Join Orica? Global leader in mining and blasting solutions with over 150 years of innovation Strong focus on safety, sustainability, and technology Clear career pathways and development opportunities Collaborative, supportive team environment Exposure to advanced digital mining solutions Take the Next Step If you're ready to start or grow your career in mining and want hands-on experience with industry-leading technology-we'd love to hear from you. What you will be doing (Your Day-to-Day Experience) In this role, you'll learn by doing, with support from experienced Technical Services professionals: Support field-based blasting operations and technical projects across mining, quarry, and construction sites Work with customers and senior team members to help deliver safe, efficient blasting solutions Assist in gathering and analyzing blast data using digital tools and technologies Learn how to match products and services to customer needs Help implement new technologies, including electronic blasting systems (EBS) Participate in safety (SHES) programs and develop strong safety leadership habits Contribute to training sessions for site personnel and internal teams Support continuous improvement initiatives and document lessons learned What You'll Gain This role is designed to accelerate your career: Hands-on field experience with industry-leading blasting technologies Exposure to mining, quarry, and construction operations Mentorship from experienced engineers and technical specialists Training opportunities, including technical certifications Experience with digital tools (drone mapping, photogrammetry, blast analytics) Opportunities to grow into senior technical, sales, or engineering roles What We're Looking For We're looking for motivated early-career candidates who are eager to learn and grow: Education & Background Bachelor's degree in Mining Engineering, Civil Engineering, Geology, or a related field OR Diploma/field experience in mining, quarrying, or construction Skills & Interests Strong interest in mining operations, blasting, or field-based technical work Basic understanding of engineering or technical problem-solving Comfortable working outdoors and in varying conditions Strong communication and teamwork skills Willingness to learn new technologies and tools Nice to Have (Not Required) Internship or co-op experience in mining, construction, or heavy industry Exposure to blasting, explosives, or field operations Experience with tools such as GPS, drones, or data collection software Role dimensions Work Environment & Travel Field-based role with time spent on active blasting sites Travel within Pennsylvania and Maryland ( 25-50%) Mostly day travel with occasional overnight stays Use of company vehicle for site visits Work Schedule - Monday through Friday Physical Requirements of the Position • This position is a Field position and will spend time at the blasting site in a variety of weather conditions year round. • Travel is done by company vehicle requiring long hours of driving. Your qualifications • Bachelor's Degree in Mining Engineering, or equivalent experience in explosives industry • Work Experience as a mining engineer, mining sales engineer, or related industry experience, including experience with the technical, business, and operations aspects of the mining or explosive industry. What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. Compensation Annual Salary Range $89,700 - $110,000 USD Eligible for annual short-term incentive plan Company Vehicle (Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.) Benefits (Full Time Employees) Medical/Prescription Drug - Three (3) plans to choose from Dental - Two (2) plans to choose from Vision - Two (2) plans to choose from Health Savings Account Flexible Spending Accounts Basic Employee Life and Accidental Death & Dismemberment Insurance Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance Company provided Short-Term and Long-Term Disability Company provided Employee Assistance Program Voluntary Hospital Indemnity, Critical Illness & Accident Plans Voluntary Identity Theft Protection Voluntary Legal Plan 401(k) + Company Match Company provided Maternity Leave Company provided Bonding Leave Accrued Paid Time Off Paid Sick & Safe Time Nine (9) Scheduled Holidays + Two (2) Floating Holidays We respect and value all Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status. We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.
05/13/2026
Full time
About Orica At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilize vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world. From the production and supply of explosives, blasting systems, mining chemicals and geotechnical monitoring to our cutting-edge digital solutions and comprehensive range of services, we sustainably mobilize the earth's resources. It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation, and reimagining the way we work. Orica has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023, 2024 and 2025. If interested in joining the Orica team and to be contacted by the Orica Recruiting team, text "New Job" to 52345. Orica does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Orica Immigration Sponsorship (e.g., H1-B, TN, STEM OPT, etc.) now or in the future. About the role - Field Technical Representative Greencastle PA (Mining & Blasting) Launch Your Career in Mining with Orica Are you early in your mining, engineering, or technical career and ready to gain real-world experience in the field? At Orica, you'll work alongside experienced professionals to apply cutting-edge blasting technologies, build customer relationships, and develop the technical skills that shape a long-term career in mining. This is an exciting opportunity to step into a hands-on role where no two days are the same-from supporting blasting operations to learning how technology drives safer, more efficient mining practices. Why Join Orica? Global leader in mining and blasting solutions with over 150 years of innovation Strong focus on safety, sustainability, and technology Clear career pathways and development opportunities Collaborative, supportive team environment Exposure to advanced digital mining solutions Take the Next Step If you're ready to start or grow your career in mining and want hands-on experience with industry-leading technology-we'd love to hear from you. What you will be doing (Your Day-to-Day Experience) In this role, you'll learn by doing, with support from experienced Technical Services professionals: Support field-based blasting operations and technical projects across mining, quarry, and construction sites Work with customers and senior team members to help deliver safe, efficient blasting solutions Assist in gathering and analyzing blast data using digital tools and technologies Learn how to match products and services to customer needs Help implement new technologies, including electronic blasting systems (EBS) Participate in safety (SHES) programs and develop strong safety leadership habits Contribute to training sessions for site personnel and internal teams Support continuous improvement initiatives and document lessons learned What You'll Gain This role is designed to accelerate your career: Hands-on field experience with industry-leading blasting technologies Exposure to mining, quarry, and construction operations Mentorship from experienced engineers and technical specialists Training opportunities, including technical certifications Experience with digital tools (drone mapping, photogrammetry, blast analytics) Opportunities to grow into senior technical, sales, or engineering roles What We're Looking For We're looking for motivated early-career candidates who are eager to learn and grow: Education & Background Bachelor's degree in Mining Engineering, Civil Engineering, Geology, or a related field OR Diploma/field experience in mining, quarrying, or construction Skills & Interests Strong interest in mining operations, blasting, or field-based technical work Basic understanding of engineering or technical problem-solving Comfortable working outdoors and in varying conditions Strong communication and teamwork skills Willingness to learn new technologies and tools Nice to Have (Not Required) Internship or co-op experience in mining, construction, or heavy industry Exposure to blasting, explosives, or field operations Experience with tools such as GPS, drones, or data collection software Role dimensions Work Environment & Travel Field-based role with time spent on active blasting sites Travel within Pennsylvania and Maryland ( 25-50%) Mostly day travel with occasional overnight stays Use of company vehicle for site visits Work Schedule - Monday through Friday Physical Requirements of the Position • This position is a Field position and will spend time at the blasting site in a variety of weather conditions year round. • Travel is done by company vehicle requiring long hours of driving. Your qualifications • Bachelor's Degree in Mining Engineering, or equivalent experience in explosives industry • Work Experience as a mining engineer, mining sales engineer, or related industry experience, including experience with the technical, business, and operations aspects of the mining or explosive industry. What we offer As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. Compensation Annual Salary Range $89,700 - $110,000 USD Eligible for annual short-term incentive plan Company Vehicle (Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.) Benefits (Full Time Employees) Medical/Prescription Drug - Three (3) plans to choose from Dental - Two (2) plans to choose from Vision - Two (2) plans to choose from Health Savings Account Flexible Spending Accounts Basic Employee Life and Accidental Death & Dismemberment Insurance Voluntary Employee/Dependent Life and Accidental Death & Dismemberment Insurance Company provided Short-Term and Long-Term Disability Company provided Employee Assistance Program Voluntary Hospital Indemnity, Critical Illness & Accident Plans Voluntary Identity Theft Protection Voluntary Legal Plan 401(k) + Company Match Company provided Maternity Leave Company provided Bonding Leave Accrued Paid Time Off Paid Sick & Safe Time Nine (9) Scheduled Holidays + Two (2) Floating Holidays We respect and value all Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status. We have been made aware that some individuals have received scam emails which include false and invalid offers of employment from Orica. Please note that Orica will not offer employment to any candidate without first undertaking a formal application and recruitment process. All candidates are required to actively participate in the recruitment process applicable to the specific role and location where the role is based, prior to any offer of employment being made. Please also be advised that Orica will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.
Director, Social Media & Engagement US-CA-San Diego Job ID: Type: Regular Full-Time # of Openings: 1 Category: Marketing Corporate Office Overview The Director of Social Media & Engagement is a critical growth leadership role responsible for driving BluPeak's transformation from traditional marketing to a contemporary, social-first brand strategy. This leader will build and scale BluPeak's social media presence from the ground up, with a clear mandate to rapidly increase unaided brand awareness, grow engaged audiences, and connect social media performance directly to new member acquisition and brand consideration. This position leads BluPeak's social media, storytelling, and community engagement efforts in support of the organization's broader marketing and member experience strategy. Reporting to and partnering closely with the VP of Marketing & Digital Experience, this role owns the full spectrum of social media strategy - from organic storytelling and community engagement to paid social growth campaigns, creator partnerships, and performance analytics. This position combines strategic thinking with hands-on execution to grow audience engagement, elevate brand visibility, and support enterprise marketing priorities across social and community channels. The ideal candidate is a purpose-brand social media growth strategist who understands how to build culturally relevant, emotionally resonant brands at scale and who is deeply passionate about BluPeak's mission: dedicated to a world where access to clean water has no limits. Responsibilities Social Media Growth Strategy & Brand Engagement (50%) • Develop and execute social media engagement and storytelling strategies to support BluPeak's broader marketing, growth, and member experience objectives. • Own BluPeak's social media strategy, content calendar, publishing, engagement, and growth initiatives across digital channels. • Identify, prioritize, and lead platform-specific strategies with a strong emphasis on short-form video and high-reach content formats (e.g. Instagram Reels, TikTok, YouTube Shorts) as primary drivers of organic brand discovery and awareness growth. • Lead the development of compelling multimedia storytelling campaigns that highlight member impact, employee culture, community involvement and organizational purpose through video, photography, written content, and digital storytelling. • Identify emerging social trends, audience behaviors, and engagement opportunities to keep BluPeak culturally relevant and community connected. • Manage social listening, online reputation monitoring, and community engagement strategies. • Partner cross-functionally to amplify marketing initiatives, align messaging, and enhance audience engagement across social media and community channels. • Support executive visibility and thought leadership opportunities through strategic digital storytelling and content development. • Manage external creative resources, freelancers, agencies, and vendors as needed. Paid Social & Member Acquisition Support (20%) • Develop and manage paid social media strategies across Meta, TikTok, YouTube, and other platforms to support brand awareness growth, audience acquisition, and new member consideration objectives. • Partner with marketing and growth teams to connect social media activity to membership acquisition funnels, ensuring social strategy supports and accelerates new member growth goals. • Manage paid social budgets effectively, optimizing spend allocation across platforms, audiences, and content formats to maximize awareness lift and return on investment. • Develop and test audience targeting strategies, creative formats, and messaging approaches to improve paid social performance and lower cost-per-awareness and cost-per-acquisition metrics. • Collaborate with digital and performance marketing teams to align paid social with broader digital advertising strategies. Community Engagement & Brand Advocacy (10%) • Develop and amplify purpose-driven community engagement initiatives that strengthen BluPeak's visibility, trust, and impact within the communities it serves. • Partner with internal teams, community organizations, and local partners to support sponsorships, volunteer initiatives, financial wellness programs, and community outreach efforts. • Lead employee advocacy and brand ambassador programs that encourage authentic storytelling, employee engagement, and community connection. • Identify and elevate member stories and community impact opportunities across social, digital, and community channels. Analytics, Insights & Performance Optimization (20%) • Define, track, and report on social media KPIs aligned to BluPeak's brand awareness growth and membership acquisition objectives, including unaided brand awareness lift, share of voice, audience growth, reach, engagement rate, sentiment, and social's contribution to new member acquisition. • Utilize platform-native analytics tools (Meta Business Suite, TikTok Analytics, YouTube Studio, etc.) and third-party social media management and analytics platforms (e.g., Sprout Social, Hootsuite, Brandwatch) to monitor and optimize performance. • Provide regular audience insights, engagement trend analysis, and brand performance recommendations to the VP of Marketing & Digital Experience and executive leadership to inform enterprise marketing strategy. • Conduct ongoing competitor and industry benchmarking to assess BluPeak's share of voice, content performance gaps, and emerging best practices in social media, purpose marketing, and brand engagement. • Utilize data-driven insights to continuously test, learn, and optimize content, paid campaigns, creator partnerships, and community engagement strategies. • Track and report on influencer and creator campaign performance, including reach, engagement, sentiment, and contribution to brand awareness metrics. Compliance & Regulatory Support • Ensure all marketing and communication materials comply with applicable credit union policy, financial regulations, brand standards, and internal review processes. • Partner with Compliance, Risk, and Legal teams on development of required disclosures. • Adhere to company policy and procedure, complete annual compliance training, and comply with business continuity and vendor management policy. These are crucial to the success of the organization and regulatory compliance and/or safety and soundness for the sustainability of the credit union. • Comply with all Anti-Money Laundering laws such as the Bank Secrecy Act, OFAC and USA PATRIOT Act and all related policies and procedures including accurate Member/Customer Identification Program, member due diligence, accurate OFAC match processing, and reporting unusual activities and suspected fraud. • Perform other duties as assigned to support departmental or organizational needs. SUPERVISORY RESPONSIBILITIES This position will have supervisory responsibility for any/all future additions to social media staff. This role also supervises third-party vendors, influencer/creator partners, agencies, and project teams as assigned. The Director is expected to model collaborative leadership, provide clear direction and creative vision, and build team capability in support of BluPeak's social media growth objectives. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Proven social media growth strategist with demonstrated experience scaling brand awareness and audience from low baseline levels • Deep expertise in organic and paid social media strategy across Instagram, TikTok, Facebook, YouTube, and LinkedIn • Strong creative and storytelling instincts, with a passion for purpose-driven, mission-led brand content • Demonstrated experience with influencer and creator partnership strategy and execution • Strong project management and organizational abilities with capacity to manage multiple priorities in a fast-paced environment • Exceptional written and verbal communication skills • Ability to prioritize, organize and meet scheduled deadlines in a fast-paced, deadline-driven environment • Ability to balance high-level strategic planning with hands-on content execution • Collaborative leadership style with strong cross-functional interpersonal skills • Deep passion for community impact, organizational purpose, and authentic engagement • Ability to adapt quickly within evolving digital, social, and cultural environments • Strong analytical mindset with the ability to interpret social media performance data, measure awareness lift, and translate insights into actionable strategy. EDUCATION and/or EXPERIENCE • B.A./B.S. degree in Marketing, Communications, Public Relations, Journalism or a related field. • Minimum 7 years of progressive experience in social media strategy, brand marketing, digital marketing, and/or content marketing, with a demonstrated track record of driving brand awareness growth. • 3+ years of hands-on experience managing social media platforms, content calendars, content creation tools, paid social campaigns, digital engagement initiatives, and performance analytics click apply for full job details
05/13/2026
Full time
Director, Social Media & Engagement US-CA-San Diego Job ID: Type: Regular Full-Time # of Openings: 1 Category: Marketing Corporate Office Overview The Director of Social Media & Engagement is a critical growth leadership role responsible for driving BluPeak's transformation from traditional marketing to a contemporary, social-first brand strategy. This leader will build and scale BluPeak's social media presence from the ground up, with a clear mandate to rapidly increase unaided brand awareness, grow engaged audiences, and connect social media performance directly to new member acquisition and brand consideration. This position leads BluPeak's social media, storytelling, and community engagement efforts in support of the organization's broader marketing and member experience strategy. Reporting to and partnering closely with the VP of Marketing & Digital Experience, this role owns the full spectrum of social media strategy - from organic storytelling and community engagement to paid social growth campaigns, creator partnerships, and performance analytics. This position combines strategic thinking with hands-on execution to grow audience engagement, elevate brand visibility, and support enterprise marketing priorities across social and community channels. The ideal candidate is a purpose-brand social media growth strategist who understands how to build culturally relevant, emotionally resonant brands at scale and who is deeply passionate about BluPeak's mission: dedicated to a world where access to clean water has no limits. Responsibilities Social Media Growth Strategy & Brand Engagement (50%) • Develop and execute social media engagement and storytelling strategies to support BluPeak's broader marketing, growth, and member experience objectives. • Own BluPeak's social media strategy, content calendar, publishing, engagement, and growth initiatives across digital channels. • Identify, prioritize, and lead platform-specific strategies with a strong emphasis on short-form video and high-reach content formats (e.g. Instagram Reels, TikTok, YouTube Shorts) as primary drivers of organic brand discovery and awareness growth. • Lead the development of compelling multimedia storytelling campaigns that highlight member impact, employee culture, community involvement and organizational purpose through video, photography, written content, and digital storytelling. • Identify emerging social trends, audience behaviors, and engagement opportunities to keep BluPeak culturally relevant and community connected. • Manage social listening, online reputation monitoring, and community engagement strategies. • Partner cross-functionally to amplify marketing initiatives, align messaging, and enhance audience engagement across social media and community channels. • Support executive visibility and thought leadership opportunities through strategic digital storytelling and content development. • Manage external creative resources, freelancers, agencies, and vendors as needed. Paid Social & Member Acquisition Support (20%) • Develop and manage paid social media strategies across Meta, TikTok, YouTube, and other platforms to support brand awareness growth, audience acquisition, and new member consideration objectives. • Partner with marketing and growth teams to connect social media activity to membership acquisition funnels, ensuring social strategy supports and accelerates new member growth goals. • Manage paid social budgets effectively, optimizing spend allocation across platforms, audiences, and content formats to maximize awareness lift and return on investment. • Develop and test audience targeting strategies, creative formats, and messaging approaches to improve paid social performance and lower cost-per-awareness and cost-per-acquisition metrics. • Collaborate with digital and performance marketing teams to align paid social with broader digital advertising strategies. Community Engagement & Brand Advocacy (10%) • Develop and amplify purpose-driven community engagement initiatives that strengthen BluPeak's visibility, trust, and impact within the communities it serves. • Partner with internal teams, community organizations, and local partners to support sponsorships, volunteer initiatives, financial wellness programs, and community outreach efforts. • Lead employee advocacy and brand ambassador programs that encourage authentic storytelling, employee engagement, and community connection. • Identify and elevate member stories and community impact opportunities across social, digital, and community channels. Analytics, Insights & Performance Optimization (20%) • Define, track, and report on social media KPIs aligned to BluPeak's brand awareness growth and membership acquisition objectives, including unaided brand awareness lift, share of voice, audience growth, reach, engagement rate, sentiment, and social's contribution to new member acquisition. • Utilize platform-native analytics tools (Meta Business Suite, TikTok Analytics, YouTube Studio, etc.) and third-party social media management and analytics platforms (e.g., Sprout Social, Hootsuite, Brandwatch) to monitor and optimize performance. • Provide regular audience insights, engagement trend analysis, and brand performance recommendations to the VP of Marketing & Digital Experience and executive leadership to inform enterprise marketing strategy. • Conduct ongoing competitor and industry benchmarking to assess BluPeak's share of voice, content performance gaps, and emerging best practices in social media, purpose marketing, and brand engagement. • Utilize data-driven insights to continuously test, learn, and optimize content, paid campaigns, creator partnerships, and community engagement strategies. • Track and report on influencer and creator campaign performance, including reach, engagement, sentiment, and contribution to brand awareness metrics. Compliance & Regulatory Support • Ensure all marketing and communication materials comply with applicable credit union policy, financial regulations, brand standards, and internal review processes. • Partner with Compliance, Risk, and Legal teams on development of required disclosures. • Adhere to company policy and procedure, complete annual compliance training, and comply with business continuity and vendor management policy. These are crucial to the success of the organization and regulatory compliance and/or safety and soundness for the sustainability of the credit union. • Comply with all Anti-Money Laundering laws such as the Bank Secrecy Act, OFAC and USA PATRIOT Act and all related policies and procedures including accurate Member/Customer Identification Program, member due diligence, accurate OFAC match processing, and reporting unusual activities and suspected fraud. • Perform other duties as assigned to support departmental or organizational needs. SUPERVISORY RESPONSIBILITIES This position will have supervisory responsibility for any/all future additions to social media staff. This role also supervises third-party vendors, influencer/creator partners, agencies, and project teams as assigned. The Director is expected to model collaborative leadership, provide clear direction and creative vision, and build team capability in support of BluPeak's social media growth objectives. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Proven social media growth strategist with demonstrated experience scaling brand awareness and audience from low baseline levels • Deep expertise in organic and paid social media strategy across Instagram, TikTok, Facebook, YouTube, and LinkedIn • Strong creative and storytelling instincts, with a passion for purpose-driven, mission-led brand content • Demonstrated experience with influencer and creator partnership strategy and execution • Strong project management and organizational abilities with capacity to manage multiple priorities in a fast-paced environment • Exceptional written and verbal communication skills • Ability to prioritize, organize and meet scheduled deadlines in a fast-paced, deadline-driven environment • Ability to balance high-level strategic planning with hands-on content execution • Collaborative leadership style with strong cross-functional interpersonal skills • Deep passion for community impact, organizational purpose, and authentic engagement • Ability to adapt quickly within evolving digital, social, and cultural environments • Strong analytical mindset with the ability to interpret social media performance data, measure awareness lift, and translate insights into actionable strategy. EDUCATION and/or EXPERIENCE • B.A./B.S. degree in Marketing, Communications, Public Relations, Journalism or a related field. • Minimum 7 years of progressive experience in social media strategy, brand marketing, digital marketing, and/or content marketing, with a demonstrated track record of driving brand awareness growth. • 3+ years of hands-on experience managing social media platforms, content calendars, content creation tools, paid social campaigns, digital engagement initiatives, and performance analytics click apply for full job details
JOB SUMMARY This is an Operations position responsible for directing the activities associated with Delivery. Responsibilities include but are not limited to, strategic overview and implementation of projects, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and security of the delivery department. RESPONSIBILITIES Direct the daily work and safety of Delivery supervisors, routing personnel and other associates. Ensure that management staff is effectively managing the day to day delivery activities, including but not limited to Delivery Associate adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Assure Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensure that electronic logs are kept current and accurate. Direct labor hours, travel, fuel, and consumable supplies within budget, maximizing time and cost efficiencies. Prepare work schedules including extra work days and shifts as needed. Oversee the proper selection, purchase, and utilization of company assets in support of the Delivery department. Coordinate required repairs with proper departments as necessary. Observe the effectiveness of daily routing activities to ensure all established Key Performance Indicators (KPI) and Sales/customer satisfaction goals are met. Prepare budget, profit plans, and capital requests as required. Evaluate metrics and adjust activities to meet or exceed performance expectations. Suggest efficiency ideas, cost reduction measures and assist with the implementation of delivery changes. Monitor the utilization of delivery services by reviewing the coordination of backhaul functions and other routing/scheduling activities to increase the profitability of all delivery services. Communicate with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visit customer locations and meet with customers to address issues and assess delivery difficulty. Establish the use and updating of productivity and routing software systems. Preserve associate relations through regular department or pre-shift meetings. maintain on-going interaction. Keep open communication channels with associates by answering questions and explaining policies and procedures. Monitor associate morale. Submit and respond to ideas to improve associate engagement and enablement. Interpret, train and consistently enforce company policies and procedures. Coordinate efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Make recommendations for disciplinary action and/or behavior modification where required. Execute management functions of staff selection, development, discipline, performance reviews and/or terminations. Perform the duties of the associates supervised, and perform other related duties as needed (as qualified). QUALIFICATIONS Education Bachelor's degree. Experience 7 years' related experience and/or training; or equivalent combination of education and related experience. Certificates, Licenses, and Registrations Valid Class A Commercial Driver License meeting company standards. Complete a Sysco approved defensive driving program. HazMat and Doubles Certification. Valid Class A Commercial Driver License meeting Company standards preferred Professional Skills Ability to read, comprehends, write and speak English. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Capable of writing reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Able to work with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
05/13/2026
Full time
JOB SUMMARY This is an Operations position responsible for directing the activities associated with Delivery. Responsibilities include but are not limited to, strategic overview and implementation of projects, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and security of the delivery department. RESPONSIBILITIES Direct the daily work and safety of Delivery supervisors, routing personnel and other associates. Ensure that management staff is effectively managing the day to day delivery activities, including but not limited to Delivery Associate adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Assure Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensure that electronic logs are kept current and accurate. Direct labor hours, travel, fuel, and consumable supplies within budget, maximizing time and cost efficiencies. Prepare work schedules including extra work days and shifts as needed. Oversee the proper selection, purchase, and utilization of company assets in support of the Delivery department. Coordinate required repairs with proper departments as necessary. Observe the effectiveness of daily routing activities to ensure all established Key Performance Indicators (KPI) and Sales/customer satisfaction goals are met. Prepare budget, profit plans, and capital requests as required. Evaluate metrics and adjust activities to meet or exceed performance expectations. Suggest efficiency ideas, cost reduction measures and assist with the implementation of delivery changes. Monitor the utilization of delivery services by reviewing the coordination of backhaul functions and other routing/scheduling activities to increase the profitability of all delivery services. Communicate with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visit customer locations and meet with customers to address issues and assess delivery difficulty. Establish the use and updating of productivity and routing software systems. Preserve associate relations through regular department or pre-shift meetings. maintain on-going interaction. Keep open communication channels with associates by answering questions and explaining policies and procedures. Monitor associate morale. Submit and respond to ideas to improve associate engagement and enablement. Interpret, train and consistently enforce company policies and procedures. Coordinate efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Make recommendations for disciplinary action and/or behavior modification where required. Execute management functions of staff selection, development, discipline, performance reviews and/or terminations. Perform the duties of the associates supervised, and perform other related duties as needed (as qualified). QUALIFICATIONS Education Bachelor's degree. Experience 7 years' related experience and/or training; or equivalent combination of education and related experience. Certificates, Licenses, and Registrations Valid Class A Commercial Driver License meeting company standards. Complete a Sysco approved defensive driving program. HazMat and Doubles Certification. Valid Class A Commercial Driver License meeting Company standards preferred Professional Skills Ability to read, comprehends, write and speak English. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Capable of writing reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Able to work with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Compensation Details: $20-$24 Per Hour Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Weekly Pay Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Up to 48 hours of paid sick time, or in accordance with applicable state law. You will receive up to 9 holidays per year, depending on the month of hire. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position Long-term Career Opportunities: Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters. Our company is growing, and we would love to have you grow with us! Tuition Reimbursement Program Employee Recognition Program Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more! Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Adoption cost reimbursement Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Benefits are provided in compliance with applicable plans and policies. Job Description: PURPOSE AND SCOPE: Working in fast-paced distribution facility, interact with retailers on behalf of the organization, provide information and services and respond to customer complaints while meeting Ace performance standards. PRIMARY RESPONSIBILITIES AND ACTIVITIES: Interact with Ace Hardware retailers to provide information in response to inquiries about products and services and to handle and resolve various issues. ESSENTIAL FUNCTIONS: Receives telephone inquiries from retailers regarding order status, adjustments, stock on hand, retailer pick ups, etc. Retrieves retailer information, stock status information, status of purchase orders, make changes to purchase orders, etc. Follows up on inquiries by checking computer programs for delivery information. Works closely with shipping and traffic departments regarding delivery status. Checks with credit department concerning credit status of retailers upon receipt of rush orders. Maintains files of active orders and post activity such as change notices, scheduling changes, partial shipments and credit adjustments. Prepares paperwork for accounting department for credits and debits. Reviews all Returned Goods Forms for correct reason codes to determine correct inventory adjustments and credits are issued. Keep work areas neat and clean. Perform other duties as assigned. WORK ACTIVITIES: Using computers and computer system to enter data and process information. Providing information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Communicating with people outside the organization, representing the organization to customers, the public and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Developing specific goals and plans to prioritize, organize, and accomplish your work. Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Analyzing information and evaluating results to choose the best solution and solve problems. Maintain a safe work environment. QUALIFICATIONS: Minimum high school diploma required. Some college education is preferred. Minimum of 2 years customer service experience. Excellent phone skills including professional phone presence. Superb problem solving skills, with ability to interact with anxious customers and follow through quickly with problem resolution. Excellent computer skills. Prefer experience with SAP, AS400, Microsoft Word and Excel. Ability to work in warehouse environment when researching discrepancies. Note: This written "Position Description" is not intended to nor does it cover all aspects of the position title listed. It is meant to cover the basic/general essential job functions of a particular job. Each Retail Support Center may need to make revisions which specifically apply to their location. Management reserve the right to change job duties, including essential job functions, as it sees fit according to business necessity. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
05/13/2026
Full time
Compensation Details: $20-$24 Per Hour Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Weekly Pay Paid Time Off Programs (incl. vacation, paid sick time, holiday pay). Newly hired full-time employees will receive a one-time pro-rated allocation of up to 24 hours of vacation in their first calendar year depending on the month of hire. Up to 48 hours of paid sick time, or in accordance with applicable state law. You will receive up to 9 holidays per year, depending on the month of hire. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Dock to Driver Program: Ace will pay for your CDL License and Training to provide a career path transition to a Driver position Long-term Career Opportunities: Many of our leaders started with Ace looking for a job, just like you, but found long-term career opportunities at our 15 Distribution Centers across the country and our Corporate Headquarters. Our company is growing, and we would love to have you grow with us! Tuition Reimbursement Program Employee Recognition Program Merchandise Discounts on Top Brands like Weber, Traeger, Yeti, Craftsman, DeWalt and thousands more! Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Adoption cost reimbursement Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Benefits are provided in compliance with applicable plans and policies. Job Description: PURPOSE AND SCOPE: Working in fast-paced distribution facility, interact with retailers on behalf of the organization, provide information and services and respond to customer complaints while meeting Ace performance standards. PRIMARY RESPONSIBILITIES AND ACTIVITIES: Interact with Ace Hardware retailers to provide information in response to inquiries about products and services and to handle and resolve various issues. ESSENTIAL FUNCTIONS: Receives telephone inquiries from retailers regarding order status, adjustments, stock on hand, retailer pick ups, etc. Retrieves retailer information, stock status information, status of purchase orders, make changes to purchase orders, etc. Follows up on inquiries by checking computer programs for delivery information. Works closely with shipping and traffic departments regarding delivery status. Checks with credit department concerning credit status of retailers upon receipt of rush orders. Maintains files of active orders and post activity such as change notices, scheduling changes, partial shipments and credit adjustments. Prepares paperwork for accounting department for credits and debits. Reviews all Returned Goods Forms for correct reason codes to determine correct inventory adjustments and credits are issued. Keep work areas neat and clean. Perform other duties as assigned. WORK ACTIVITIES: Using computers and computer system to enter data and process information. Providing information to supervisors and co-workers by telephone, in written form, e-mail, or in person. Communicating with people outside the organization, representing the organization to customers, the public and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Developing specific goals and plans to prioritize, organize, and accomplish your work. Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. Analyzing information and evaluating results to choose the best solution and solve problems. Maintain a safe work environment. QUALIFICATIONS: Minimum high school diploma required. Some college education is preferred. Minimum of 2 years customer service experience. Excellent phone skills including professional phone presence. Superb problem solving skills, with ability to interact with anxious customers and follow through quickly with problem resolution. Excellent computer skills. Prefer experience with SAP, AS400, Microsoft Word and Excel. Ability to work in warehouse environment when researching discrepancies. Note: This written "Position Description" is not intended to nor does it cover all aspects of the position title listed. It is meant to cover the basic/general essential job functions of a particular job. Each Retail Support Center may need to make revisions which specifically apply to their location. Management reserve the right to change job duties, including essential job functions, as it sees fit according to business necessity. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Description: At LGH, we provide rental of the lifting, rigging, pulling, and jacking equipment responsible for the installation, maintenance, and repair of everything from the bridges you drive on to the sports stadiums you visit. We pride ourselves on our ability to act as a true partner to our customers for every project, from start to finish, by leveraging our knowledge of safe rigging practices to ensure every project can be completed safely and on time. We are seeking individuals that encompass our company values and have the ability to effectively manage multiple scenarios and prioritize workloads to meet the needs of our customers in a fast paced, high volume call center environment. As a Rental Desk Representative you will provide quality and timely support through coordination of the rental order process to ensure each customer experience exceeds expectations. Job Duties: Manage high-volume inbound email and phone queues to answer questions regarding order status, price, availability, tracking information, and order confirmation; Generate rental/sale quotes from internal software system; Follow-up on quotes and convert to rental/sales orders; Partner with Outside Rental/Sales Representatives regarding quotes and orders in an effort to provide the highest level of service to our customers; Investigate order issues and provide resolution in an expeditious and tactful manner; submit credit/adjustment memos for approval as needed; Coordinate rental return process by scheduling equipment pick-up and updating internal software system as required; Process adjustments to orders by crediting and re-invoicing items still on rent as equipment order is returned; Collaborate with all departments to deliver on standard performance metrics to support departmental goals and requirements. Compensation: Starting at $21.00 - $22.00 per hour, based on experience Shift: Monday - Friday; 8:00am - 4:30pmCST (possible overtime when needed) Work location: Bridgeview, IL Office Building; HYBRID/REMOTE TRAINING Hours / Location: Training Period (10+ days): Monday - Friday 8:00AM - 4:30PM; Onsite at LGH HQ in Bridgeview, IL After Training: HYBRID/ REMOTE SHIFT - 8:00AM - 4:30PM (CST) Benefits: Paid holidays, sick, and vacation time; full benefits package including medical, dental, vision, short term disability, basic life insurance, plus additional optional voluntary benefits; vested 401(k) with 5% company match; continual, comprehensive, industry-leading training program. Requirements: High school diploma or equivalent required Experience: Prior customer service experience with inbound emails/calls in a fast-paced, high-volume environment strongly preferred Prior inside sales (non-retail) experience helpful All employment offers are contingent upon the ability to pass a hair follicle drug screening and background check. We are interested in every qualified candidate who is legally authorized to work in the United States. However, we are not able to sponsor work visas. Requirements: PIbb7cf5-
05/13/2026
Full time
Description: At LGH, we provide rental of the lifting, rigging, pulling, and jacking equipment responsible for the installation, maintenance, and repair of everything from the bridges you drive on to the sports stadiums you visit. We pride ourselves on our ability to act as a true partner to our customers for every project, from start to finish, by leveraging our knowledge of safe rigging practices to ensure every project can be completed safely and on time. We are seeking individuals that encompass our company values and have the ability to effectively manage multiple scenarios and prioritize workloads to meet the needs of our customers in a fast paced, high volume call center environment. As a Rental Desk Representative you will provide quality and timely support through coordination of the rental order process to ensure each customer experience exceeds expectations. Job Duties: Manage high-volume inbound email and phone queues to answer questions regarding order status, price, availability, tracking information, and order confirmation; Generate rental/sale quotes from internal software system; Follow-up on quotes and convert to rental/sales orders; Partner with Outside Rental/Sales Representatives regarding quotes and orders in an effort to provide the highest level of service to our customers; Investigate order issues and provide resolution in an expeditious and tactful manner; submit credit/adjustment memos for approval as needed; Coordinate rental return process by scheduling equipment pick-up and updating internal software system as required; Process adjustments to orders by crediting and re-invoicing items still on rent as equipment order is returned; Collaborate with all departments to deliver on standard performance metrics to support departmental goals and requirements. Compensation: Starting at $21.00 - $22.00 per hour, based on experience Shift: Monday - Friday; 8:00am - 4:30pmCST (possible overtime when needed) Work location: Bridgeview, IL Office Building; HYBRID/REMOTE TRAINING Hours / Location: Training Period (10+ days): Monday - Friday 8:00AM - 4:30PM; Onsite at LGH HQ in Bridgeview, IL After Training: HYBRID/ REMOTE SHIFT - 8:00AM - 4:30PM (CST) Benefits: Paid holidays, sick, and vacation time; full benefits package including medical, dental, vision, short term disability, basic life insurance, plus additional optional voluntary benefits; vested 401(k) with 5% company match; continual, comprehensive, industry-leading training program. Requirements: High school diploma or equivalent required Experience: Prior customer service experience with inbound emails/calls in a fast-paced, high-volume environment strongly preferred Prior inside sales (non-retail) experience helpful All employment offers are contingent upon the ability to pass a hair follicle drug screening and background check. We are interested in every qualified candidate who is legally authorized to work in the United States. However, we are not able to sponsor work visas. Requirements: PIbb7cf5-
Sales Representative Your potential has a place here with TTEC's award-winning employment experience. As an Inbound/Outbound Sales Representative working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll Do Are you results-focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you'll provide consultative sales support for business clients by taking either inbound or outbound calls and working closely with cross-functional teams to present solutions that save customers time and money, enabling them to focus on what matters most. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll • Leverage your passion for goal setting and persuasive communication to connect with customers and guide solution-focused conversations. • Effectively recommend, quote, and negotiate product knowledge with customers while identifying and handling all sales opportunities • Collaborate with new and existing accounting professionals to assess their needs and recommend tailored solutions. • Drive sales by engaging with accounting partners, offering a comprehensive suite of solutions designed for small to mid-market businesses. • Demonstrate confidence in using tools and systems to deliver seamless, high-quality experiences. What You Bring to the Role • 1 to 3 years of sales experience • Comfortable with decision-making by assessing the situation, researching potential solutions, and making recommendations before escalating to the next level • High school diploma or equivalent • Computer experience What You Can Expect • Business-to-Business hours with a Monday to Friday schedule so you can take your weekends back • Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Base wage starting at $18 - $23.50 per hour plus performance bonus opportunities • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-AZ-Tempe Job :Sales / Business Development
05/13/2026
Full time
Sales Representative Your potential has a place here with TTEC's award-winning employment experience. As an Inbound/Outbound Sales Representative working onsite in Tempe, AZ, you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll Do Are you results-focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you'll provide consultative sales support for business clients by taking either inbound or outbound calls and working closely with cross-functional teams to present solutions that save customers time and money, enabling them to focus on what matters most. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll • Leverage your passion for goal setting and persuasive communication to connect with customers and guide solution-focused conversations. • Effectively recommend, quote, and negotiate product knowledge with customers while identifying and handling all sales opportunities • Collaborate with new and existing accounting professionals to assess their needs and recommend tailored solutions. • Drive sales by engaging with accounting partners, offering a comprehensive suite of solutions designed for small to mid-market businesses. • Demonstrate confidence in using tools and systems to deliver seamless, high-quality experiences. What You Bring to the Role • 1 to 3 years of sales experience • Comfortable with decision-making by assessing the situation, researching potential solutions, and making recommendations before escalating to the next level • High school diploma or equivalent • Computer experience What You Can Expect • Business-to-Business hours with a Monday to Friday schedule so you can take your weekends back • Supportive of your career and professional development • An inclusive culture and community minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Base wage starting at $18 - $23.50 per hour plus performance bonus opportunities • And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit A Bit More About Your Role We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day-and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Primary Location :US-AZ-Tempe Job :Sales / Business Development
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. Mastering order processing within the billing system for retained accounts, new sales, and account lookups. Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent Experience 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities Strong English communication skills Flexibility for variable hours, including weekends and holidays Adaptability and problem-solving in dynamic environments Preferred Qualifications 1+ years of call center experience CRT110 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
05/13/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. Mastering order processing within the billing system for retained accounts, new sales, and account lookups. Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent Experience 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities Strong English communication skills Flexibility for variable hours, including weekends and holidays Adaptability and problem-solving in dynamic environments Preferred Qualifications 1+ years of call center experience CRT110 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always Job Expectations: Assist Station Manager in the day-to-day operations of the retail facility. Maintain oversight of station operations and staff in the Station Manager's absence. Provide work direction, motivation and coaching to staff during shifts to ensure assigned tasks are completed in accordance with CSI's guidelines and expectations. Support and adhere to execution of established safety, security, quality guidelines, as well as all other CSI policies, procedures, practices, and programs. Respond to accidents or incidents in a professional and timely manner, including escalating to Station Manager or Business Consultant as appropriate. Understand the importance of and ensure all station employees comply with company wage & hour requirements. Support and adhere to CSI's cash/money handling and accountability processes. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Role-model safe behaviors. Maintain courteous, professional contact with co-workers, customers, vendors and community at large. Reliable and predictable attendance. Perform all duties of Customer Service Representative (CSR) as needed. Principal duties include but are not limited to: Store Operations Provide work direction to staff during shifts to ensure station operations are covered including, but not limited to customer service, stocking, cleaning, and food-service. Assist with product inventory management. This includes but is not limited to: Coordinate with other stations to limit out-of-stocks in station across the zone. Follow CSI guidance to ensure correct volume and products in stores. Conduct mini-audits, as requested, to ensure accurate stock levels. Support and adhere to CSI's cash/money handling and accountability processes; comply with Loss Prevention processes; effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card, etc.) to efficiently process customer transactions. Provide assistance/training to CSRs as needed. Use, operate, clean, and maintain cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.). Provide assistance to CSRs as needed Inform Station Manager of any issues or concerns that might affect the store's customer service, safety record, profitability, or adherence to any Company's Policies and Procedures. Ensure self, station personnel and contractors on shift comply with CSI's safety standards; use appropriate personal protective equipment as required. Use various computer programs to support daily operations of the store. Complete daily/weekly administrative tasks regarding retail & gas sales, compliance, daily paperwork, deliveries, invoice processing, etc. In the absence of Station Manager, keep Business Consultant informed of station operations and issues. Perform job duties of a CSR and other duties as needed or assigned by Station Manager or Business Consultant. People Management Understand the importance of and ensure all station employees understand and comply with the company wage & hour guidelines. Support and role-model CSI's core values of safety, diversity, inclusion, integrity and trust. Job Specifications Skills and experience include but are not limited to: Required: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Previous experience in a fast-paced retail, food service or fuel environment, including cash handling and customer service experience. Demonstrated experience operating a cash register, computer console, and other related equipment, tools and computer software programs & applications. Knowledge and application of proper sanitation and safety requirements associated with food storage and serving. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs. Ability to multi-task in fast-paced environment. Ability to handle challenging situations professionally, exercising good judgement. Ability to work both independently and in team settings. Strong interpersonal and verbal & written communication skills. High School graduate or equivalent and a minimum 21 years of age. Travel Rare, limited to required training, zone/district training or coverage for nearby stations. Physical demands include but are not limited to: Perform the following continuously throughout the shift: walking and standing, sometimes on hard and uneven surfaces, reaching, grasping and pushing buttons. Perform the following frequently throughout the shift: bending, stooping, pushing, pulling, reaching below waist. Continuously lift weights up to 10lbs; occasionally lift weights up to 35lbs. Follow the team-lift concept if objects are too heavy or awkward. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions. Periodic exposure to cleaning supplies and chemicals, salt, spill absorbents, etc. Occasional exposure to walk-in coolers at 34 F. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $20.96 - $31.44 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at .
05/13/2026
Full time
Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always Job Expectations: Assist Station Manager in the day-to-day operations of the retail facility. Maintain oversight of station operations and staff in the Station Manager's absence. Provide work direction, motivation and coaching to staff during shifts to ensure assigned tasks are completed in accordance with CSI's guidelines and expectations. Support and adhere to execution of established safety, security, quality guidelines, as well as all other CSI policies, procedures, practices, and programs. Respond to accidents or incidents in a professional and timely manner, including escalating to Station Manager or Business Consultant as appropriate. Understand the importance of and ensure all station employees comply with company wage & hour requirements. Support and adhere to CSI's cash/money handling and accountability processes. Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Role-model safe behaviors. Maintain courteous, professional contact with co-workers, customers, vendors and community at large. Reliable and predictable attendance. Perform all duties of Customer Service Representative (CSR) as needed. Principal duties include but are not limited to: Store Operations Provide work direction to staff during shifts to ensure station operations are covered including, but not limited to customer service, stocking, cleaning, and food-service. Assist with product inventory management. This includes but is not limited to: Coordinate with other stations to limit out-of-stocks in station across the zone. Follow CSI guidance to ensure correct volume and products in stores. Conduct mini-audits, as requested, to ensure accurate stock levels. Support and adhere to CSI's cash/money handling and accountability processes; comply with Loss Prevention processes; effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card, etc.) to efficiently process customer transactions. Provide assistance/training to CSRs as needed. Use, operate, clean, and maintain cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.). Provide assistance to CSRs as needed Inform Station Manager of any issues or concerns that might affect the store's customer service, safety record, profitability, or adherence to any Company's Policies and Procedures. Ensure self, station personnel and contractors on shift comply with CSI's safety standards; use appropriate personal protective equipment as required. Use various computer programs to support daily operations of the store. Complete daily/weekly administrative tasks regarding retail & gas sales, compliance, daily paperwork, deliveries, invoice processing, etc. In the absence of Station Manager, keep Business Consultant informed of station operations and issues. Perform job duties of a CSR and other duties as needed or assigned by Station Manager or Business Consultant. People Management Understand the importance of and ensure all station employees understand and comply with the company wage & hour guidelines. Support and role-model CSI's core values of safety, diversity, inclusion, integrity and trust. Job Specifications Skills and experience include but are not limited to: Required: Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. Previous experience in a fast-paced retail, food service or fuel environment, including cash handling and customer service experience. Demonstrated experience operating a cash register, computer console, and other related equipment, tools and computer software programs & applications. Knowledge and application of proper sanitation and safety requirements associated with food storage and serving. Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs. Ability to multi-task in fast-paced environment. Ability to handle challenging situations professionally, exercising good judgement. Ability to work both independently and in team settings. Strong interpersonal and verbal & written communication skills. High School graduate or equivalent and a minimum 21 years of age. Travel Rare, limited to required training, zone/district training or coverage for nearby stations. Physical demands include but are not limited to: Perform the following continuously throughout the shift: walking and standing, sometimes on hard and uneven surfaces, reaching, grasping and pushing buttons. Perform the following frequently throughout the shift: bending, stooping, pushing, pulling, reaching below waist. Continuously lift weights up to 10lbs; occasionally lift weights up to 35lbs. Follow the team-lift concept if objects are too heavy or awkward. Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. Periodic exposure to all outdoor conditions. Periodic exposure to cleaning supplies and chemicals, salt, spill absorbents, etc. Occasional exposure to walk-in coolers at 34 F. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $20.96 - $31.44 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at .
Location: 11900 Atlantic Blvd Suite 228 Jacksonville, FL 32225 Work Week : Flexible hours are available! Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability. Welcome to the DYNE Hospitality Group (Tropical Smoothie Café) online hiring process! We're glad you're here. Please start the questionnaire for this position, which will take about 15-20 minutes. To be considered, complete all sections of the application, including your work history and education. You're on Tropic Time Now! Our culture at DYNE Hospitality Group goes beyond a webpage or poster; it defines who we are and guides our decisions. We encourage our team to embody our core values and hold one another accountable, shaping hiring, promotions, reviews, performance, and communication. Our culture is rooted in these four core values, visible in every café: Invest In People Understand Why Make Smart Decisions Make It Happen DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth. Job Summary: At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Team Members are essential to this mission, guided by our values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are smart, have integrity, drive, and enthusiasm, you'd make a great Team Member! Duties/ Responsibilities: Assist in inventory training, when necessary. Drive brand values and standards through all training and development activities. Assist with the coaching, training, and development of management and crew members. Assist with hiring & staffing needs while focusing on the critically under-staffed cafes. Provide support for any new software rollouts and training. Ensure team member training programs are executed per TSC & DYNE standards. Interacts with crew members, customers, and vendors using DYNE's core values Delivers "Unparalleled Hospitality" to each customer that visits our cafe. Knowledgeable and proficient in each position within the cafe. Successfully completed the Cafe Basics and Certified Trainer Program. Ensures each station is operating to Tropical Smoothie Cafes standards. Trains and coaches crew members during each shift to ensure brand standards are upheld. Uses tools to accomplish goals, manage labor and control inventory using MyInventory. Performs any additional tasks necessary to run the cafe. Required Skills/Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Excellent verbal and written communication skills Excellent management and supervisory skills. Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs Must have strong mathematical, analytical and problem solving skills Must be able to read, understand and follow instructions Physical Requirements: Continuous standing and walking throughout the duration of each shift. Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash. Constant face-to-face interactions with crew members and customers. Safely navigate in a fast-paced cafe' environment. Ability to multi-task and remain positive in sometimes stressful working conditions. Frequent walking, standing, bending, stooping, overhead reaching and stretching. Lifting no greater than 50 pounds. PI27b75ce86b09-2718
05/13/2026
Full time
Location: 11900 Atlantic Blvd Suite 228 Jacksonville, FL 32225 Work Week : Flexible hours are available! Able to work starting at 5:00 AM or until midnight if required, based on café hours and availability. Welcome to the DYNE Hospitality Group (Tropical Smoothie Café) online hiring process! We're glad you're here. Please start the questionnaire for this position, which will take about 15-20 minutes. To be considered, complete all sections of the application, including your work history and education. You're on Tropic Time Now! Our culture at DYNE Hospitality Group goes beyond a webpage or poster; it defines who we are and guides our decisions. We encourage our team to embody our core values and hold one another accountable, shaping hiring, promotions, reviews, performance, and communication. Our culture is rooted in these four core values, visible in every café: Invest In People Understand Why Make Smart Decisions Make It Happen DYNE Hospitality Group offers competitive wages, benefits, and long-term career growth. Job Summary: At Tropical Smoothie Café, we promote a healthier lifestyle by serving delicious food and smoothies with a touch of tropical fun! Our Team Members are essential to this mission, guided by our values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are smart, have integrity, drive, and enthusiasm, you'd make a great Team Member! Duties/ Responsibilities: Assist in inventory training, when necessary. Drive brand values and standards through all training and development activities. Assist with the coaching, training, and development of management and crew members. Assist with hiring & staffing needs while focusing on the critically under-staffed cafes. Provide support for any new software rollouts and training. Ensure team member training programs are executed per TSC & DYNE standards. Interacts with crew members, customers, and vendors using DYNE's core values Delivers "Unparalleled Hospitality" to each customer that visits our cafe. Knowledgeable and proficient in each position within the cafe. Successfully completed the Cafe Basics and Certified Trainer Program. Ensures each station is operating to Tropical Smoothie Cafes standards. Trains and coaches crew members during each shift to ensure brand standards are upheld. Uses tools to accomplish goals, manage labor and control inventory using MyInventory. Performs any additional tasks necessary to run the cafe. Required Skills/Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Excellent verbal and written communication skills Excellent management and supervisory skills. Strong working knowledge of Excel and Word, and ability to learn to use other computer software programs Must have strong mathematical, analytical and problem solving skills Must be able to read, understand and follow instructions Physical Requirements: Continuous standing and walking throughout the duration of each shift. Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash. Constant face-to-face interactions with crew members and customers. Safely navigate in a fast-paced cafe' environment. Ability to multi-task and remain positive in sometimes stressful working conditions. Frequent walking, standing, bending, stooping, overhead reaching and stretching. Lifting no greater than 50 pounds. PI27b75ce86b09-2718
JOB SUMMARY This is an Operations position responsible for directing the activities associated with Delivery. Responsibilities include but are not limited to, strategic overview and implementation of projects, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and security of the delivery department. RESPONSIBILITIES Direct the daily work and safety of Delivery supervisors, routing personnel and other associates. Ensure that management staff is effectively managing the day to day delivery activities, including but not limited to Delivery Associate adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Assure Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensure that electronic logs are kept current and accurate. Direct labor hours, travel, fuel, and consumable supplies within budget, maximizing time and cost efficiencies. Prepare work schedules including extra work days and shifts as needed. Oversee the proper selection, purchase, and utilization of company assets in support of the Delivery department. Coordinate required repairs with proper departments as necessary. Observe the effectiveness of daily routing activities to ensure all established Key Performance Indicators (KPI) and Sales/customer satisfaction goals are met. Prepare budget, profit plans, and capital requests as required. Evaluate metrics and adjust activities to meet or exceed performance expectations. Suggest efficiency ideas, cost reduction measures and assist with the implementation of delivery changes. Monitor the utilization of delivery services by reviewing the coordination of backhaul functions and other routing/scheduling activities to increase the profitability of all delivery services. Communicate with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visit customer locations and meet with customers to address issues and assess delivery difficulty. Establish the use and updating of productivity and routing software systems. Preserve associate relations through regular department or pre-shift meetings. maintain on-going interaction. Keep open communication channels with associates by answering questions and explaining policies and procedures. Monitor associate morale. Submit and respond to ideas to improve associate engagement and enablement. Interpret, train and consistently enforce company policies and procedures. Coordinate efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Make recommendations for disciplinary action and/or behavior modification where required. Execute management functions of staff selection, development, discipline, performance reviews and/or terminations. Perform the duties of the associates supervised, and perform other related duties as needed (as qualified). QUALIFICATIONS Education Bachelor's degree. Experience 7 years' related experience and/or training; or equivalent combination of education and related experience. Certificates, Licenses, and Registrations Valid Class A Commercial Driver License meeting company standards. Complete a Sysco approved defensive driving program. HazMat and Doubles Certification. Valid Class A Commercial Driver License meeting Company standards preferred Professional Skills Ability to read, comprehends, write and speak English. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Capable of writing reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Able to work with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
05/13/2026
Full time
JOB SUMMARY This is an Operations position responsible for directing the activities associated with Delivery. Responsibilities include but are not limited to, strategic overview and implementation of projects, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and security of the delivery department. RESPONSIBILITIES Direct the daily work and safety of Delivery supervisors, routing personnel and other associates. Ensure that management staff is effectively managing the day to day delivery activities, including but not limited to Delivery Associate adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. Assure Delivery Associate compliance with local, state and federal regulatory agencies (i.e. DOT, OSHA, etc.) and ensure that electronic logs are kept current and accurate. Direct labor hours, travel, fuel, and consumable supplies within budget, maximizing time and cost efficiencies. Prepare work schedules including extra work days and shifts as needed. Oversee the proper selection, purchase, and utilization of company assets in support of the Delivery department. Coordinate required repairs with proper departments as necessary. Observe the effectiveness of daily routing activities to ensure all established Key Performance Indicators (KPI) and Sales/customer satisfaction goals are met. Prepare budget, profit plans, and capital requests as required. Evaluate metrics and adjust activities to meet or exceed performance expectations. Suggest efficiency ideas, cost reduction measures and assist with the implementation of delivery changes. Monitor the utilization of delivery services by reviewing the coordination of backhaul functions and other routing/scheduling activities to increase the profitability of all delivery services. Communicate with Sales Management and Marketing Associates to collaboratively resolve any customer or delivery opportunities or issues. Visit customer locations and meet with customers to address issues and assess delivery difficulty. Establish the use and updating of productivity and routing software systems. Preserve associate relations through regular department or pre-shift meetings. maintain on-going interaction. Keep open communication channels with associates by answering questions and explaining policies and procedures. Monitor associate morale. Submit and respond to ideas to improve associate engagement and enablement. Interpret, train and consistently enforce company policies and procedures. Coordinate efforts with the Safety department to aid in training, conducting associate observations, up-dating preferred work methods, conducting accident investigations to determine root causes and routine safety inspections. Make recommendations for disciplinary action and/or behavior modification where required. Execute management functions of staff selection, development, discipline, performance reviews and/or terminations. Perform the duties of the associates supervised, and perform other related duties as needed (as qualified). QUALIFICATIONS Education Bachelor's degree. Experience 7 years' related experience and/or training; or equivalent combination of education and related experience. Certificates, Licenses, and Registrations Valid Class A Commercial Driver License meeting company standards. Complete a Sysco approved defensive driving program. HazMat and Doubles Certification. Valid Class A Commercial Driver License meeting Company standards preferred Professional Skills Ability to read, comprehends, write and speak English. Able to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Capable of writing reports, business correspondence, and procedure manuals. Effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Can add, subtracts, multiply, and divides into all units of measure, using whole numbers, common fractions, and decimals Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Demonstrate knowledge of spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills. Working knowledge of Federal Motor Carrier Safety Regulations. Successfully engage and lead individual and team discussions and meetings. Apply all relevant policies in a consistent, timely and objective manner. Able to work with peers and associates from other departments, operating companies, and Corporate proactively and constructively. Work in a disciplined manner and capable of following established procedures, practices and comply with local, state and federal regulations. Manage the pressures and stress associated with a deadline-oriented atmosphere and customer service issues. Demonstrates skill in making independent decisions in support of company policies and procedures on time. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to talk or hear. Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and climb or balance. Occasionally required to stoop, kneel, crouch, or crawl. Must occasionally lift and/or move up to 100 pounds, push/pull up to 350 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The above information on this description has been designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. What you'll be doing: You will work with your Sales Manager to develop Facility Supplies (Jan/San) sales strategies for your assigned territory/market You will train and coach general line sales representatives on Facility products, processes, and buyers to increase their ability to access, persuade and close Facilities business Conduct joint sales calls with sales reps to assist them in closing the sale Participate in current account business reviews to introduce Facility Supplies and increase revenue while adding value to the account Provide expertise and input to the corporate-wide Facility Supplies program regarding product selection, training, and issue resolution Achieve jan/san - break room - safety revenue and gross margin targets in defined market Achieve retention and penetration of jan/san - break room - safety targets in existing OP accounts and new Facility accounts What you bring to the table: Highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close complex Facility opportunities Ability to interface at the most senior levels at a customer site Strong performance in an environment that requires adaptability to change Strong presentation skills Self-starter, results oriented Strong time management and organizational skills Strong interpersonal skills Detail oriented with strong administrative follow-up and follow-through Strong analytical, negotiating, and problem-solving skills Qualifications: What's needed- Basic Qualifications High School Diploma/GED required 4+ years of outside sales experience What's needed- Preferred Qualifications Bachelor's degree Thorough knowledge of Jan/San products and services Training and/or demonstration experience, both internal and end-user strongly preferred We Offer: Base salary 73k-100k with commissions Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! Equal Opportunity Statement Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses or other forms of variable compensation. This is a remote position with a regional focus. This position supports customers in Minneapolis, MN. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
05/13/2026
Full time
Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers' unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We're constantly discovering new ways to reach our goals, taking time to develop our skills and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales. What you'll be doing: You will work with your Sales Manager to develop Facility Supplies (Jan/San) sales strategies for your assigned territory/market You will train and coach general line sales representatives on Facility products, processes, and buyers to increase their ability to access, persuade and close Facilities business Conduct joint sales calls with sales reps to assist them in closing the sale Participate in current account business reviews to introduce Facility Supplies and increase revenue while adding value to the account Provide expertise and input to the corporate-wide Facility Supplies program regarding product selection, training, and issue resolution Achieve jan/san - break room - safety revenue and gross margin targets in defined market Achieve retention and penetration of jan/san - break room - safety targets in existing OP accounts and new Facility accounts What you bring to the table: Highly driven, competitive, results-oriented person that leverages your communication and persuasion skills to strategize, grow, and close complex Facility opportunities Ability to interface at the most senior levels at a customer site Strong performance in an environment that requires adaptability to change Strong presentation skills Self-starter, results oriented Strong time management and organizational skills Strong interpersonal skills Detail oriented with strong administrative follow-up and follow-through Strong analytical, negotiating, and problem-solving skills Qualifications: What's needed- Basic Qualifications High School Diploma/GED required 4+ years of outside sales experience What's needed- Preferred Qualifications Bachelor's degree Thorough knowledge of Jan/San products and services Training and/or demonstration experience, both internal and end-user strongly preferred We Offer: Base salary 73k-100k with commissions Inclusive culture with associate-led Business Resource Groups Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays) Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! Equal Opportunity Statement Staples is an Equal Opportunity Employer who values the diversity of our people, products, and services. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses or other forms of variable compensation. This is a remote position with a regional focus. This position supports customers in Minneapolis, MN. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. At Staples, "inclusion" is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Overview : Are you energized by the thrill of closing a deal? Are you looking for a flexible schedule?! Do you love meeting new people and having the freedom to control your own success? If so, this is your chance to turn ambition into action. At TDS Telecom, our Entry Level Sales Representatives are more than sellers-they're trusted advisors and community connectors. Every day, you'll be out in the field, meeting homeowners face-to-face, introducing them to cutting-edge fiber internet, TV, and phone services that make life better. You're not just selling-you're shaping how people experience technology. Want to see what a Day in the Life of a Sales Rep looks like?! Click on the link below! What you'll do: Connect with your community by knocking on 60+ doors each day and sparking conversations with 15-20 people. Make an impact by helping 1-3 families daily upgrade to faster, more reliable internet that keeps them connected. Be the face of TDS-represent our brand with professionalism, enthusiasm, and a commitment to exceptional service. Why You'll Love It Unlimited Earning Potential: Base salary + uncapped commissions. Performers can earn $70,000-$100,000+ annually. ($70,000 is the minimum you should expect to make in this role!) Freedom & Flexibility: Manage your own 40-hour workweek with hours between 9 AM-9 PM, Monday-Saturday. Yes, you get to schedule your working hours around your personal life! Hybrid Perks: Spend 20-25% of your time on admin work from the comfort of home. Own Your Territory: Knock on doors, spark conversations, and showcase TDS's residential products and services. Be the Local Expert: Attend community events alongside our Marketing team, educating neighbors about the benefits of TDS Extra Benefits That Set Us Apart Day-one benefits package Monthly gas/mileage stipend + phone allowance Ramp-up payments for your first two months Exclusive rewards: Top performers earn an all-expenses-paid tropical getaway! TDS Discounted Services available! 3 Weeks of Paid Vacation and 2 Weeks of Paid Sick time PER YEAR! If you're ready to take control of your career, earn what you deserve, and make a real impact in your community, apply today and start building your future with TDS Telecom! Responsibilities : Engage with potential customers : Reach out to both new and existing prospects through door-to-door visits, networking, and referrals to inform them about TDS's voice, data, and television services within your assigned territory. Conduct sales calls : Identify customer needs, provide relevant information, and sell TDS services to prospective customers to achieve your sales targets. Complete sales documentation : Accurately record and submit daily sales orders, agreements, third-party verifications, and reports to your supervisor, following company guidelines. Oversee customer accounts : Manage customer relationships from the initial sale through installation, conducting follow-up calls to ensure satisfaction post-installation. Create community buzz : Organize and participate in community events to create sales opportunities and increase brand awareness. What We're Looking For: Self-Motivated : You're driven, ambitious, and always looking for ways to improve. Charisma and Confidence : You're a people-person who loves talking to new people and making connections. Goal-Oriented : You thrive on hitting targets and love the thrill of closing a deal. Qualifications : Required Qualifications Must have access to reliable transportation Must be eligible for a seller's permit and/or solicitors license as required by market Please note : This position may require additional local background checks and permitting processes to obtain licenses to sell, as required by local municipalities and government. Any licenses or permits required will be company-paid and provided. Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
05/13/2026
Full time
Overview : Are you energized by the thrill of closing a deal? Are you looking for a flexible schedule?! Do you love meeting new people and having the freedom to control your own success? If so, this is your chance to turn ambition into action. At TDS Telecom, our Entry Level Sales Representatives are more than sellers-they're trusted advisors and community connectors. Every day, you'll be out in the field, meeting homeowners face-to-face, introducing them to cutting-edge fiber internet, TV, and phone services that make life better. You're not just selling-you're shaping how people experience technology. Want to see what a Day in the Life of a Sales Rep looks like?! Click on the link below! What you'll do: Connect with your community by knocking on 60+ doors each day and sparking conversations with 15-20 people. Make an impact by helping 1-3 families daily upgrade to faster, more reliable internet that keeps them connected. Be the face of TDS-represent our brand with professionalism, enthusiasm, and a commitment to exceptional service. Why You'll Love It Unlimited Earning Potential: Base salary + uncapped commissions. Performers can earn $70,000-$100,000+ annually. ($70,000 is the minimum you should expect to make in this role!) Freedom & Flexibility: Manage your own 40-hour workweek with hours between 9 AM-9 PM, Monday-Saturday. Yes, you get to schedule your working hours around your personal life! Hybrid Perks: Spend 20-25% of your time on admin work from the comfort of home. Own Your Territory: Knock on doors, spark conversations, and showcase TDS's residential products and services. Be the Local Expert: Attend community events alongside our Marketing team, educating neighbors about the benefits of TDS Extra Benefits That Set Us Apart Day-one benefits package Monthly gas/mileage stipend + phone allowance Ramp-up payments for your first two months Exclusive rewards: Top performers earn an all-expenses-paid tropical getaway! TDS Discounted Services available! 3 Weeks of Paid Vacation and 2 Weeks of Paid Sick time PER YEAR! If you're ready to take control of your career, earn what you deserve, and make a real impact in your community, apply today and start building your future with TDS Telecom! Responsibilities : Engage with potential customers : Reach out to both new and existing prospects through door-to-door visits, networking, and referrals to inform them about TDS's voice, data, and television services within your assigned territory. Conduct sales calls : Identify customer needs, provide relevant information, and sell TDS services to prospective customers to achieve your sales targets. Complete sales documentation : Accurately record and submit daily sales orders, agreements, third-party verifications, and reports to your supervisor, following company guidelines. Oversee customer accounts : Manage customer relationships from the initial sale through installation, conducting follow-up calls to ensure satisfaction post-installation. Create community buzz : Organize and participate in community events to create sales opportunities and increase brand awareness. What We're Looking For: Self-Motivated : You're driven, ambitious, and always looking for ways to improve. Charisma and Confidence : You're a people-person who loves talking to new people and making connections. Goal-Oriented : You thrive on hitting targets and love the thrill of closing a deal. Qualifications : Required Qualifications Must have access to reliable transportation Must be eligible for a seller's permit and/or solicitors license as required by market Please note : This position may require additional local background checks and permitting processes to obtain licenses to sell, as required by local municipalities and government. Any licenses or permits required will be company-paid and provided. Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits. Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. Keeps all areas of the Store clean, well-maintained, and merchandised to standard. Responsible for daily trash removal. General Merchandising: Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Responsible for receiving merchandise truck when needed. Processes all merchandise with a sense of urgency. Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). Responsible for cleanliness and organization of all Stockrooms. Helps deliver and place merchandise on sales floor when all merchandise is processed. Responsible for ensuring any back-stock is secured and processed to Company policy. Responsible for merchandising of department including the back stock. Responsible for the reduction of loss due to damage. Ensures compliance to the monthly presentation guidelines in assigned area. Responsible for floor moves and signing including promotional signing as needed. Responsible for re-wraps as needed. Loss Prevention: Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Ensures Public View Monitor (PVM) system is maintained properly. Conducts "Code 50" package inspections. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. Controls Retail Associates' break schedule for backups, lunches and breaks. Ensures all equipment is working properly. Maintains proper supplies and recovery for the Front End area. Ensures go backs are expedited, properly scanned, security tagged and ticketed. Teaches all Associates the "Scan and Bag" best practice. Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: Responsible for the maintenance and cleanliness of the Fitting Rooms. Ensures all Fitting Room garment tags are audited and accounted for to Company policy. Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: Ensures Cash pulls and bank deposits are conducted to Company policy. Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. Other duties as assigned by Store Manager. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Excellent verbal communication skills. Fluency in English. Prior Customer Service and supervisory experience preferred. Familiarity with point-of-sale equipment and applications. Ability to perform basic mathematical calculations commonly used in retail environments. Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status . click apply for full job details
05/13/2026
Full time
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. Removes clutter and ensures safe, clear egress to emergency exits. Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested. Customer Service: Treats all Customers, Associates, and other leaders with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. Keeps all areas of the Store clean, well-maintained, and merchandised to standard. Responsible for daily trash removal. General Merchandising: Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. Responsible for receiving merchandise truck when needed. Processes all merchandise with a sense of urgency. Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). Responsible for cleanliness and organization of all Stockrooms. Helps deliver and place merchandise on sales floor when all merchandise is processed. Responsible for ensuring any back-stock is secured and processed to Company policy. Responsible for merchandising of department including the back stock. Responsible for the reduction of loss due to damage. Ensures compliance to the monthly presentation guidelines in assigned area. Responsible for floor moves and signing including promotional signing as needed. Responsible for re-wraps as needed. Loss Prevention: Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. Ensures Public View Monitor (PVM) system is maintained properly. Conducts "Code 50" package inspections. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Front End Supervision and Operations: Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. Controls Retail Associates' break schedule for backups, lunches and breaks. Ensures all equipment is working properly. Maintains proper supplies and recovery for the Front End area. Ensures go backs are expedited, properly scanned, security tagged and ticketed. Teaches all Associates the "Scan and Bag" best practice. Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks. Fitting Rooms: Responsible for the maintenance and cleanliness of the Fitting Rooms. Ensures all Fitting Room garment tags are audited and accounted for to Company policy. Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed. Administrative Duties as Assigned by Store Manager: Ensures Cash pulls and bank deposits are conducted to Company policy. Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. Other duties as assigned by Store Manager. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Excellent verbal communication skills. Fluency in English. Prior Customer Service and supervisory experience preferred. Familiarity with point-of-sale equipment and applications. Ability to perform basic mathematical calculations commonly used in retail environments. Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status . click apply for full job details
It Starts Here:Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Dealer Commercial Services Underwriter is responsible for evaluating and managing credit risk for dealership floorplan, revolving, term, and real estate financing. Other duties include monitoring dealer performance and audits, approving and adjusting credit lines based on trends, detecting and investigating high-risk activity or fraud, complying with lending policies and internal guidelines, and recommending risk mitigation strategies or corrective action for underperforming accounts. Position Summary Independently underwrite, structure, and prepare clear, accurate credit proposals, renewals, and modifications for credit committee approval. Analyze complex financial statements, including balance sheets, income statements, cash flow, business history, ownership structure, and loan collateral for automotive dealerships. Manage the full end-to-end underwriting process for new business, annual renewals, and loan modifications to ensure timely, efficient execution. Monitor assigned portfolio performance by obtaining, reviewing, and analyzing up-to-date financial information and risk indicators. Review loan inquiries and respond promptly to client and internal partner requests with well-supported credit recommendations. Collaborate directly with customers and internal line of business partners to gather required data and clarify financial or structural considerations. Manage multiple underwriting assignments simultaneously while meeting deadlines and maintaining a high level of accuracy. Review and proactively manage past-due and upcoming loan maturities to support portfolio quality and risk mitigation. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's degree in Finance, Accounting, Management, Economics, or a related field, or equivalent work experience - Required. Experience 5+ years of experience in accounting, financial analysis, credit structuring and commercial underwriting - Required. 5+ years of commercial portfolio management - Preferred. Skills Financial statement analysis, including balance sheet, income statement, and cash flow evaluation. Credit underwriting, structuring, and risk assessment for complex commercial relationships. Portfolio monitoring and credit file management. Preparation of clear, well-documented credit and findings reports. Working knowledge of commercial lending processes and credit policies. Strong analytical and decision-making skills with the ability to assess risk and evaluate trade-offs. Excellent written and verbal communication skills, including comfort presenting to groups. High attention to detail with strong organizational and time-management capabilities. Ability to manage multiple priorities simultaneously in a fast-paced, team-oriented environment. Customer-focused mindset with a commitment to responsiveness and professional interaction. Self-starter who takes initiative, adapts to change, and seeks alternative solutions when needed. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $65,625.00 USDMaximum: $107,500.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
05/13/2026
Full time
It Starts Here:Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Dealer Commercial Services Underwriter is responsible for evaluating and managing credit risk for dealership floorplan, revolving, term, and real estate financing. Other duties include monitoring dealer performance and audits, approving and adjusting credit lines based on trends, detecting and investigating high-risk activity or fraud, complying with lending policies and internal guidelines, and recommending risk mitigation strategies or corrective action for underperforming accounts. Position Summary Independently underwrite, structure, and prepare clear, accurate credit proposals, renewals, and modifications for credit committee approval. Analyze complex financial statements, including balance sheets, income statements, cash flow, business history, ownership structure, and loan collateral for automotive dealerships. Manage the full end-to-end underwriting process for new business, annual renewals, and loan modifications to ensure timely, efficient execution. Monitor assigned portfolio performance by obtaining, reviewing, and analyzing up-to-date financial information and risk indicators. Review loan inquiries and respond promptly to client and internal partner requests with well-supported credit recommendations. Collaborate directly with customers and internal line of business partners to gather required data and clarify financial or structural considerations. Manage multiple underwriting assignments simultaneously while meeting deadlines and maintaining a high level of accuracy. Review and proactively manage past-due and upcoming loan maturities to support portfolio quality and risk mitigation. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Bachelor's degree in Finance, Accounting, Management, Economics, or a related field, or equivalent work experience - Required. Experience 5+ years of experience in accounting, financial analysis, credit structuring and commercial underwriting - Required. 5+ years of commercial portfolio management - Preferred. Skills Financial statement analysis, including balance sheet, income statement, and cash flow evaluation. Credit underwriting, structuring, and risk assessment for complex commercial relationships. Portfolio monitoring and credit file management. Preparation of clear, well-documented credit and findings reports. Working knowledge of commercial lending processes and credit policies. Strong analytical and decision-making skills with the ability to assess risk and evaluate trade-offs. Excellent written and verbal communication skills, including comfort presenting to groups. High attention to detail with strong organizational and time-management capabilities. Ability to manage multiple priorities simultaneously in a fast-paced, team-oriented environment. Customer-focused mindset with a commitment to responsiveness and professional interaction. Self-starter who takes initiative, adapts to change, and seeks alternative solutions when needed. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $65,625.00 USDMaximum: $107,500.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next: If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Sr. Associate, Manufacturing Engineer Job Code: 35314 Job Location: Onsite at our Canoga Park, CA facility Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off Shift: 2nd Shift - 10% Shift Differential Pay We are seeking a Sr. Associate Manufacturing Engineer to join our facility in Canoga Park, CA (Los Angeles area). Under general direction, perform manufacturing engineering assignments with a focus on machining requiring a wide application of standard principles, theories and concepts in the field, plus a working knowledge of other related disciplines. Essential Functions: Prepare and maintain manufacturing process machining plans, provide training and guidance to shop for personnel related implementation of planning. Assist in developing and implementing processing improvements using process variation management/statistical process control tools. Lead and investigate non-conformance issues using relentless root cause analysis tools. Working knowledge of engineering drawings, GD&T, blueprints, production plans and/or work instructions. Knowledge of machine tools and equipment, machine shop procedures and practices, principals and properties. Knowledge of basic shop mathematic principles to solve problems. Read and interpret information from planning documents, drawings, tool orders, blueprints, sketches, specifications, engineering orders and quality assurance manuals to determine the methods and sequence of operations necessary to completely fabricate and machine all types and sizes of rocket engine components. Assignments may involve supporting theoretical and experimental investigations, and assisting in planning of resources to support production requirements. Working under the direction of more senior Manufacturing Engineering staff, and with guidance from Design Engineering, Quality Engineering and Environmental Health and Safety representatives assist in the preparation and maintenance of detailed safe process instructions by following established manufacturing and SH&E procedures. Perform technical supervision and troubleshooting of complex operations involved in the manufacture of machined details for Liquid Rockets Review established components machining process instructions, monitor machining activities for compliance with established safe process instructions. Originate, prepare, and maintain detailed documentation (Standard Operating Procedures) for the safe manufacture of rocket motors and components. Assist in analysis and development of solutions to specific manufacturing problems utilizing manufacturing engineering techniques such as specification of tooling and organization of work flow. Prepare process flow diagrams, lead Process Failure Mode & Effects Analysis, process hazards analysis, job safety analysis and use systematic approach and tools to identify root causes and problem solving. Perform mathematical calculations for geometric checks and chemical mixtures. Accurately report problems, solutions, and results, in concise written and oral communications. Assist in preparing for and participate in process and manufacturing reviews. Participate in preliminary and critical design reviews. Interface with internal/external customers. Qualifications: Bachelor's Degree and a minimum of 2 years of prior related manufacturing experience. Graduate Degree or equivalent with 0 to 2 years of prior related manufacturing experience. In lieu of a degree, minimum of 6 years of prior related manufacturing experience. In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $73,000 - $136,000. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $63,500 - $117,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
05/13/2026
Full time
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security. Job Title: Sr. Associate, Manufacturing Engineer Job Code: 35314 Job Location: Onsite at our Canoga Park, CA facility Job Schedule: 9/80: Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off Shift: 2nd Shift - 10% Shift Differential Pay We are seeking a Sr. Associate Manufacturing Engineer to join our facility in Canoga Park, CA (Los Angeles area). Under general direction, perform manufacturing engineering assignments with a focus on machining requiring a wide application of standard principles, theories and concepts in the field, plus a working knowledge of other related disciplines. Essential Functions: Prepare and maintain manufacturing process machining plans, provide training and guidance to shop for personnel related implementation of planning. Assist in developing and implementing processing improvements using process variation management/statistical process control tools. Lead and investigate non-conformance issues using relentless root cause analysis tools. Working knowledge of engineering drawings, GD&T, blueprints, production plans and/or work instructions. Knowledge of machine tools and equipment, machine shop procedures and practices, principals and properties. Knowledge of basic shop mathematic principles to solve problems. Read and interpret information from planning documents, drawings, tool orders, blueprints, sketches, specifications, engineering orders and quality assurance manuals to determine the methods and sequence of operations necessary to completely fabricate and machine all types and sizes of rocket engine components. Assignments may involve supporting theoretical and experimental investigations, and assisting in planning of resources to support production requirements. Working under the direction of more senior Manufacturing Engineering staff, and with guidance from Design Engineering, Quality Engineering and Environmental Health and Safety representatives assist in the preparation and maintenance of detailed safe process instructions by following established manufacturing and SH&E procedures. Perform technical supervision and troubleshooting of complex operations involved in the manufacture of machined details for Liquid Rockets Review established components machining process instructions, monitor machining activities for compliance with established safe process instructions. Originate, prepare, and maintain detailed documentation (Standard Operating Procedures) for the safe manufacture of rocket motors and components. Assist in analysis and development of solutions to specific manufacturing problems utilizing manufacturing engineering techniques such as specification of tooling and organization of work flow. Prepare process flow diagrams, lead Process Failure Mode & Effects Analysis, process hazards analysis, job safety analysis and use systematic approach and tools to identify root causes and problem solving. Perform mathematical calculations for geometric checks and chemical mixtures. Accurately report problems, solutions, and results, in concise written and oral communications. Assist in preparing for and participate in process and manufacturing reviews. Participate in preliminary and critical design reviews. Interface with internal/external customers. Qualifications: Bachelor's Degree and a minimum of 2 years of prior related manufacturing experience. Graduate Degree or equivalent with 0 to 2 years of prior related manufacturing experience. In lieu of a degree, minimum of 6 years of prior related manufacturing experience. In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $73,000 - $136,000. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $63,500 - $117,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements. L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Vice President - Product Control, Market Risk - Corporate and Investment Banking (CIB) role is responsible for risk analysis and independent oversight of market data quality certification used for market risk metrics and reporting. The analyst is responsible for all aspects of market data quality including compliance with requirements of regulators and internal control and will recommend opportunities and proposed resolutions for improved efficiency, effectiveness, and/or risk reduction for the department. The Vice President - Product Control, Market Risk - Corporate and Investment Banking (CIB) should have the technical skill to create market data time series and historical reconstruction. The analyst is responsible for reviewing, analyzing, and/or evaluating the Company's market data management that renders risk-based processing and reporting to reduce operating losses and maintain maximum protection of the organization's assets, products, and services. The analyst will recommend opportunities and propose resolutions for improved efficiency, effectiveness, and/or risk reduction for pricing and reporting. EOD certification process occurs daily from 3 to 8 PM Morning hours are dedicated to market data maintenance and data quality check Perform daily review, maintenance, and certification of market data accuracy Analyze, maintain, and build history for market data proxy used for VAR reporting. Review market data and static data configuration in multiple platforms. Liaise with multiple teams to implement and resolve market data discrepancies. Monitor and manage risk/exposure and compliance with the company's policies. Identify, manage, and report on daily market data process and workflow. Quantitative support to the different participants of market data development process. Activities may include quantitative analysis, risk identification and remediation. Oversee and ensure the development and implementation of short-term projects. Organize and implement upgrades in Risk System with the support teams and Methodology. Perform test on systems in order to improve efficiency in analyzing the reports for risk metrics. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience in valuation of financial products and / or market risk management (FX, Rates, Bonds, Equities, CDS, Convertibles, Fixed Income Structured products (RMBS, CMO, MBS, CLO, ). Experience in knowledge of market products, obtaining inputs for valuation and market information systems (Bloomberg, Reuters, ICE, Market, etc.). Development of analysis tools and prototypes for defined market data feed (mainly in VBA or Python). Bachelor's degree (or equivalent) in Economics, Mathematics, Physics, Engineering, or a related field. Knowledge in market data and financial products. Strong Excel, Excel VBA and Python a must Knowledge in external vendor tools as Murex and Asset Control will be a plus. Knowledge in Spanish will be a plus. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $190,000.00 USD Maximum: $245,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
05/13/2026
Full time
It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Vice President - Product Control, Market Risk - Corporate and Investment Banking (CIB) role is responsible for risk analysis and independent oversight of market data quality certification used for market risk metrics and reporting. The analyst is responsible for all aspects of market data quality including compliance with requirements of regulators and internal control and will recommend opportunities and proposed resolutions for improved efficiency, effectiveness, and/or risk reduction for the department. The Vice President - Product Control, Market Risk - Corporate and Investment Banking (CIB) should have the technical skill to create market data time series and historical reconstruction. The analyst is responsible for reviewing, analyzing, and/or evaluating the Company's market data management that renders risk-based processing and reporting to reduce operating losses and maintain maximum protection of the organization's assets, products, and services. The analyst will recommend opportunities and propose resolutions for improved efficiency, effectiveness, and/or risk reduction for pricing and reporting. EOD certification process occurs daily from 3 to 8 PM Morning hours are dedicated to market data maintenance and data quality check Perform daily review, maintenance, and certification of market data accuracy Analyze, maintain, and build history for market data proxy used for VAR reporting. Review market data and static data configuration in multiple platforms. Liaise with multiple teams to implement and resolve market data discrepancies. Monitor and manage risk/exposure and compliance with the company's policies. Identify, manage, and report on daily market data process and workflow. Quantitative support to the different participants of market data development process. Activities may include quantitative analysis, risk identification and remediation. Oversee and ensure the development and implementation of short-term projects. Organize and implement upgrades in Risk System with the support teams and Methodology. Perform test on systems in order to improve efficiency in analyzing the reports for risk metrics. What You Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Experience in valuation of financial products and / or market risk management (FX, Rates, Bonds, Equities, CDS, Convertibles, Fixed Income Structured products (RMBS, CMO, MBS, CLO, ). Experience in knowledge of market products, obtaining inputs for valuation and market information systems (Bloomberg, Reuters, ICE, Market, etc.). Development of analysis tools and prototypes for defined market data feed (mainly in VBA or Python). Bachelor's degree (or equivalent) in Economics, Mathematics, Physics, Engineering, or a related field. Knowledge in market data and financial products. Strong Excel, Excel VBA and Python a must Knowledge in external vendor tools as Murex and Asset Control will be a plus. Knowledge in Spanish will be a plus. Certifications: No Certifications listed for this job. It Would Be Nice For You To Have: Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. Experience in Microsoft Office products. What Else You Need To Know: The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range: Minimum: $190,000.00 USD Maximum: $245,000.00 USD We Value Your Impact: Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide () Risk Culture: We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management. EEO Statement: At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions: Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason. What To Do Next : If this sounds like a role you are interested in, then please apply. We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at to discuss your needs.
