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Infinity
Contact Center Sales - Outbound
Infinity Cedar Rapids, Iowa
Description: At Infinity, we take pride in our commitment to Energy, Excellence, and Execution by providing Life-Changing Experiences for our employees. Through our Perform Culture, we foster an environment where individuals are empowered to achieve their best, collaborate with purpose, and drive meaningful impact. As a recipient of several prestigious workforce awards from the Detroit Free Press, Des Moines Register, and Corridor Business Journal, including the Top Workplaces Award and Coolest Places to Work, we encourage you to join Infinity's exceptional workforce and be part of our award-winning culture. We offer a casual dress code, a fun break room, and engaging activities and events that strengthen team connections and give back to our local communities. At Infinity, we don't just build careers-we create opportunities to grow, thrive, and perform at the highest level. Job Summary: Join a fast-growing Customer Acquisition program where your energy, drive, and people skills will take you far! We're looking for motivated Outbound Sales Representatives to join our high-performing sales team. If you have experience in call center sales, wireless, internet, or telecommunications - and love a fast-paced environment with big rewards - this is the place for you. This role will require reaching out to prospective new customers for Fiber Internet services to be added to their household. Why You'll Love Working Here: Performance-Based Earnings: Competitive base pay + uncapped monthly commission Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy Winning Team Environment: Collaborative, high-energy culture with supportive leadership Comprehensive Benefits: Medical, dental, vision, and more for full-time employees Set Up for Success: Paid training, ongoing coaching, and continuous development Requirements: What You'll Do: Act as a representative for a major regional telecom provider, driving outbound acquisition sales. Promote and sell cutting-edge fiberoptic internet services to consumers across a diverse 20-state territory. Proactively reach out to potential customers to identify their needs and present superior solutions. Conduct detailed comparisons of customers' current internet speed and technology with our advanced offerings and attractive promotions. Skillfully address customer objections, using persuasive techniques to illustrate the benefits and value of switching to our services. Build and maintain strong relationships with customers to ensure satisfaction and loyalty. Stay informed about industry trends and competitor offerings to provide the most up-to-date information and recommendations. Achieve and exceed sales targets through effective prospecting, needs analysis, and closing strategies. Collaborate with the sales team to share best practices and continuously improve sales techniques. Perform other duties as assigned. What We're Looking For: Call centers, sales, marketing, telecommunications, wireless, internet, insurance Strong communication and listening skills Positive attitude and team player mindset Coachable and motivated by goals Resilient under pressure and able to handle rejection Comfortable multitasking with tech systems Passion for delivering exceptional customer experiences by executing with energy and excellence. Education & Experience: High School Diploma or equivalent preferred. Minimum of 6 months of sales experience in a comparable field. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to lift up to 10 pounds, if necessary. Are you ready to bring your energy, passion, and drive to an award-winning team? Apply today and start building a career that's more than a job-it's an opportunity to grow, thrive, and succeed with Infinity. Compensation details: 18-18 Hourly Wage PI3701c5-
04/08/2026
Full time
Description: At Infinity, we take pride in our commitment to Energy, Excellence, and Execution by providing Life-Changing Experiences for our employees. Through our Perform Culture, we foster an environment where individuals are empowered to achieve their best, collaborate with purpose, and drive meaningful impact. As a recipient of several prestigious workforce awards from the Detroit Free Press, Des Moines Register, and Corridor Business Journal, including the Top Workplaces Award and Coolest Places to Work, we encourage you to join Infinity's exceptional workforce and be part of our award-winning culture. We offer a casual dress code, a fun break room, and engaging activities and events that strengthen team connections and give back to our local communities. At Infinity, we don't just build careers-we create opportunities to grow, thrive, and perform at the highest level. Job Summary: Join a fast-growing Customer Acquisition program where your energy, drive, and people skills will take you far! We're looking for motivated Outbound Sales Representatives to join our high-performing sales team. If you have experience in call center sales, wireless, internet, or telecommunications - and love a fast-paced environment with big rewards - this is the place for you. This role will require reaching out to prospective new customers for Fiber Internet services to be added to their household. Why You'll Love Working Here: Performance-Based Earnings: Competitive base pay + uncapped monthly commission Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy Winning Team Environment: Collaborative, high-energy culture with supportive leadership Comprehensive Benefits: Medical, dental, vision, and more for full-time employees Set Up for Success: Paid training, ongoing coaching, and continuous development Requirements: What You'll Do: Act as a representative for a major regional telecom provider, driving outbound acquisition sales. Promote and sell cutting-edge fiberoptic internet services to consumers across a diverse 20-state territory. Proactively reach out to potential customers to identify their needs and present superior solutions. Conduct detailed comparisons of customers' current internet speed and technology with our advanced offerings and attractive promotions. Skillfully address customer objections, using persuasive techniques to illustrate the benefits and value of switching to our services. Build and maintain strong relationships with customers to ensure satisfaction and loyalty. Stay informed about industry trends and competitor offerings to provide the most up-to-date information and recommendations. Achieve and exceed sales targets through effective prospecting, needs analysis, and closing strategies. Collaborate with the sales team to share best practices and continuously improve sales techniques. Perform other duties as assigned. What We're Looking For: Call centers, sales, marketing, telecommunications, wireless, internet, insurance Strong communication and listening skills Positive attitude and team player mindset Coachable and motivated by goals Resilient under pressure and able to handle rejection Comfortable multitasking with tech systems Passion for delivering exceptional customer experiences by executing with energy and excellence. Education & Experience: High School Diploma or equivalent preferred. Minimum of 6 months of sales experience in a comparable field. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Ability to lift up to 10 pounds, if necessary. Are you ready to bring your energy, passion, and drive to an award-winning team? Apply today and start building a career that's more than a job-it's an opportunity to grow, thrive, and succeed with Infinity. Compensation details: 18-18 Hourly Wage PI3701c5-
Infinity
Outbound Service Plan Sales - Contact Center
Infinity Franklin, Michigan
Description: At Infinity, we live by three powerful principles: Energy, Excellence, and Execution. Our mission is simple yet bold-we create Life-Changing Experiences for both our employees and our customers. Recognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work , Infinity is where great people come together to do meaningful work-and have fun doing it. From casual dress and vibrant break spaces to team events and community impact initiatives, we've built a culture that's collaborative, inclusive, and dedicated to growth. At Infinity, we don't just offer jobs-we create opportunities to grow, thrive, and perform at your best. Job Summary: At Infinity, we build high-performing teams that are driven by results, energized by growth, and committed to delivering value. As an Outbound Sales Representative, you will play a key role in expanding our customer relationships by engaging current account holders and introducing them to enhanced service packages that better meet their home needs. This is a performance-driven sales role where your success is fueled by your ability to connect with customers, identify opportunities, and confidently present solutions through cross-selling and upselling. Your energy, resilience, and communication skills will directly impact both customer satisfaction and your earning potential. If you thrive in a fast-paced environment and are motivated by achieving goals and continuous improvement, this is where you belong. Why You'll Love Working Here: Performance-Based Earnings: Competitive base pay + uncapped monthly commission Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy Winning Team Environment: Collaborative, high-energy culture with supportive leadership Comprehensive Benefits: Medical, dental, vision, and more for full-time employees Set Up for Success: Paid training, ongoing coaching, and continuous development Requirements: What You'll Do: Conduct outbound calls using a provided lead list to engage current customers Identify coverage gaps and present additional products through cross-selling and upselling strategies Clearly communicate product details, including terms and conditions, to ensure customer understanding Execute call strategies with a focus on active listening and customer-centric selling Maximize conversion opportunities by aligning solutions with customer needs Maintain professionalism through strong communication and clear enunciation Embrace coaching and feedback to continuously improve performance Consistently meet and exceed program KPIs and performance expectations Demonstrate reliability through strong attendance and accountability Support additional tasks and initiatives as needed What We're Looking For: A results-driven mindset with motivation to achieve and exceed goals Minimum 6 months of sales experience (call center, sales, marketing, telecommunications, wireless, internet, service plans) Strong communication and active listening skills Positive attitude with a team-oriented approach Coachable and open to continuous feedback and development Resilient and able to navigate rejection with professionalism Comfortable multitasking across multiple systems Ability to adapt in a fast-paced, high-energy environment Passion for delivering exceptional customer experiences with energy and excellence Education & Experience: High School Diploma or equivalent preferred Experience in call center, sales, marketing, telecommunications, wireless, internet, service plans Physical Requirements: Ability to remain seated and work at a computer for extended periods Occasionally lift up to 10 pounds, if needed Are you ready to bring your energy, passion, and drive to an award-winning team? Apply today and start building a career that's more than a job-it's an opportunity to grow, thrive, and succeed with Infinity. Compensation details: 17-17 Hourly Wage PI5783d9c83e3c-6056
04/08/2026
Full time
Description: At Infinity, we live by three powerful principles: Energy, Excellence, and Execution. Our mission is simple yet bold-we create Life-Changing Experiences for both our employees and our customers. Recognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work , Infinity is where great people come together to do meaningful work-and have fun doing it. From casual dress and vibrant break spaces to team events and community impact initiatives, we've built a culture that's collaborative, inclusive, and dedicated to growth. At Infinity, we don't just offer jobs-we create opportunities to grow, thrive, and perform at your best. Job Summary: At Infinity, we build high-performing teams that are driven by results, energized by growth, and committed to delivering value. As an Outbound Sales Representative, you will play a key role in expanding our customer relationships by engaging current account holders and introducing them to enhanced service packages that better meet their home needs. This is a performance-driven sales role where your success is fueled by your ability to connect with customers, identify opportunities, and confidently present solutions through cross-selling and upselling. Your energy, resilience, and communication skills will directly impact both customer satisfaction and your earning potential. If you thrive in a fast-paced environment and are motivated by achieving goals and continuous improvement, this is where you belong. Why You'll Love Working Here: Performance-Based Earnings: Competitive base pay + uncapped monthly commission Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy Winning Team Environment: Collaborative, high-energy culture with supportive leadership Comprehensive Benefits: Medical, dental, vision, and more for full-time employees Set Up for Success: Paid training, ongoing coaching, and continuous development Requirements: What You'll Do: Conduct outbound calls using a provided lead list to engage current customers Identify coverage gaps and present additional products through cross-selling and upselling strategies Clearly communicate product details, including terms and conditions, to ensure customer understanding Execute call strategies with a focus on active listening and customer-centric selling Maximize conversion opportunities by aligning solutions with customer needs Maintain professionalism through strong communication and clear enunciation Embrace coaching and feedback to continuously improve performance Consistently meet and exceed program KPIs and performance expectations Demonstrate reliability through strong attendance and accountability Support additional tasks and initiatives as needed What We're Looking For: A results-driven mindset with motivation to achieve and exceed goals Minimum 6 months of sales experience (call center, sales, marketing, telecommunications, wireless, internet, service plans) Strong communication and active listening skills Positive attitude with a team-oriented approach Coachable and open to continuous feedback and development Resilient and able to navigate rejection with professionalism Comfortable multitasking across multiple systems Ability to adapt in a fast-paced, high-energy environment Passion for delivering exceptional customer experiences with energy and excellence Education & Experience: High School Diploma or equivalent preferred Experience in call center, sales, marketing, telecommunications, wireless, internet, service plans Physical Requirements: Ability to remain seated and work at a computer for extended periods Occasionally lift up to 10 pounds, if needed Are you ready to bring your energy, passion, and drive to an award-winning team? Apply today and start building a career that's more than a job-it's an opportunity to grow, thrive, and succeed with Infinity. Compensation details: 17-17 Hourly Wage PI5783d9c83e3c-6056
Infinity
Outbound Service Plan Sales - Contact Center
Infinity Cedar Rapids, Iowa
Description: At Infinity, we live by three powerful principles: Energy, Excellence, and Execution. Our mission is simple yet bold-we create Life-Changing Experiences for both our employees and our customers. Recognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work , Infinity is where great people come together to do meaningful work-and have fun doing it. From casual dress and vibrant break spaces to team events and community impact initiatives, we've built a culture that's collaborative, inclusive, and dedicated to growth. At Infinity, we don't just offer jobs-we create opportunities to grow, thrive, and perform at your best. Job Summary: At Infinity, we build high-performing teams that are driven by results, energized by growth, and committed to delivering value. As an Outbound Sales Representative, you will play a key role in expanding our customer relationships by engaging current account holders and introducing them to enhanced service packages that better meet their home needs. This is a performance-driven sales role where your success is fueled by your ability to connect with customers, identify opportunities, and confidently present solutions through cross-selling and upselling. Your energy, resilience, and communication skills will directly impact both customer satisfaction and your earning potential. If you thrive in a fast-paced environment and are motivated by achieving goals and continuous improvement, this is where you belong. Why You'll Love Working Here: Performance-Based Earnings: Competitive base pay + uncapped monthly commission Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy Winning Team Environment: Collaborative, high-energy culture with supportive leadership Comprehensive Benefits: Medical, dental, vision, and more for full-time employees Set Up for Success: Paid training, ongoing coaching, and continuous development Requirements: What You'll Do: Conduct outbound calls using a provided lead list to engage current customers Identify coverage gaps and present additional products through cross-selling and upselling strategies Clearly communicate product details, including terms and conditions, to ensure customer understanding Execute call strategies with a focus on active listening and customer-centric selling Maximize conversion opportunities by aligning solutions with customer needs Maintain professionalism through strong communication and clear enunciation Embrace coaching and feedback to continuously improve performance Consistently meet and exceed program KPIs and performance expectations Demonstrate reliability through strong attendance and accountability Support additional tasks and initiatives as needed What We're Looking For: A results-driven mindset with motivation to achieve and exceed goals Minimum 6 months of sales experience (call center, sales, marketing, telecommunications, wireless, internet, service plans) Strong communication and active listening skills Positive attitude with a team-oriented approach Coachable and open to continuous feedback and development Resilient and able to navigate rejection with professionalism Comfortable multitasking across multiple systems Ability to adapt in a fast-paced, high-energy environment Passion for delivering exceptional customer experiences with energy and excellence Education & Experience: High School Diploma or equivalent preferred Experience in call center, sales, marketing, telecommunications, wireless, internet, service plans Physical Requirements: Ability to remain seated and work at a computer for extended periods Occasionally lift up to 10 pounds, if needed Are you ready to bring your energy, passion, and drive to an award-winning team? Apply today and start building a career that's more than a job-it's an opportunity to grow, thrive, and succeed with Infinity. Compensation details: 17-17 Hourly Wage PIbba1ef0794b9-0205
04/02/2026
Full time
Description: At Infinity, we live by three powerful principles: Energy, Excellence, and Execution. Our mission is simple yet bold-we create Life-Changing Experiences for both our employees and our customers. Recognized as a Top Workplace by the Detroit Free Press, Des Moines Register, and Corridor Business Journal, as well as one of the Coolest Places to Work , Infinity is where great people come together to do meaningful work-and have fun doing it. From casual dress and vibrant break spaces to team events and community impact initiatives, we've built a culture that's collaborative, inclusive, and dedicated to growth. At Infinity, we don't just offer jobs-we create opportunities to grow, thrive, and perform at your best. Job Summary: At Infinity, we build high-performing teams that are driven by results, energized by growth, and committed to delivering value. As an Outbound Sales Representative, you will play a key role in expanding our customer relationships by engaging current account holders and introducing them to enhanced service packages that better meet their home needs. This is a performance-driven sales role where your success is fueled by your ability to connect with customers, identify opportunities, and confidently present solutions through cross-selling and upselling. Your energy, resilience, and communication skills will directly impact both customer satisfaction and your earning potential. If you thrive in a fast-paced environment and are motivated by achieving goals and continuous improvement, this is where you belong. Why You'll Love Working Here: Performance-Based Earnings: Competitive base pay + uncapped monthly commission Growth-Focused Culture: Clear paths for advancement with a strong promote-from-within philosophy Winning Team Environment: Collaborative, high-energy culture with supportive leadership Comprehensive Benefits: Medical, dental, vision, and more for full-time employees Set Up for Success: Paid training, ongoing coaching, and continuous development Requirements: What You'll Do: Conduct outbound calls using a provided lead list to engage current customers Identify coverage gaps and present additional products through cross-selling and upselling strategies Clearly communicate product details, including terms and conditions, to ensure customer understanding Execute call strategies with a focus on active listening and customer-centric selling Maximize conversion opportunities by aligning solutions with customer needs Maintain professionalism through strong communication and clear enunciation Embrace coaching and feedback to continuously improve performance Consistently meet and exceed program KPIs and performance expectations Demonstrate reliability through strong attendance and accountability Support additional tasks and initiatives as needed What We're Looking For: A results-driven mindset with motivation to achieve and exceed goals Minimum 6 months of sales experience (call center, sales, marketing, telecommunications, wireless, internet, service plans) Strong communication and active listening skills Positive attitude with a team-oriented approach Coachable and open to continuous feedback and development Resilient and able to navigate rejection with professionalism Comfortable multitasking across multiple systems Ability to adapt in a fast-paced, high-energy environment Passion for delivering exceptional customer experiences with energy and excellence Education & Experience: High School Diploma or equivalent preferred Experience in call center, sales, marketing, telecommunications, wireless, internet, service plans Physical Requirements: Ability to remain seated and work at a computer for extended periods Occasionally lift up to 10 pounds, if needed Are you ready to bring your energy, passion, and drive to an award-winning team? Apply today and start building a career that's more than a job-it's an opportunity to grow, thrive, and succeed with Infinity. Compensation details: 17-17 Hourly Wage PIbba1ef0794b9-0205

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