ROCHESTER PRESBYTERIAN HOME INC
Rochester, New York
Job Title: Director of Marketing and Community Relations Department: Community Engagement Reports to: Vice President of Community Engagement Direct Reports: Marketing Assistant FLSA Status: Exempt Position Summary The Director of Marketing and Community Relations is responsible for positioning Rochester Presbyterian Home (RPH) as a regional leader in memory care while achieving and sustaining occupancy targets through strategic marketing, admissions, advertising, and community engagement initiatives. This role builds and maintains strong referral networks and community partnerships that drive census growth, strengthen workforce recruitment, and promotes RPH's mission, values, programs, and employment brand throughout the community. Rochester Presbyterian Home (RPH) is leading the way in Memory Care in Monroe County. RPH's Memory Care Residences offer a different (better!) way of living for people with memory impairment. Inspired by the Eden Alternative, RPH residences are family homes where elders are known, respected and inspired to live life to the fullest. Our team-based approach to person-centered care shows that memory care can be different, and elders (and employees) can thrive in a positive and engaging environment. Key Responsibilities Community Relations & Census Development Achieve and sustain occupancy goals through proactive, consistent outreach to prospective residents and referral sources.Develop, cultivate, and maintain strong relationships with key referral partners, including senior care advisors, hospitals, geriatricians, senior centers, and 55+ communities. Design, implement, and continuously refine strategic outreach and follow-up plans.Respond promptly to inquiries, conduct tours, guide prospective residents and families through the decision-making process, and deliver an exceptional pre-admission experience characterized by responsiveness, empathy, and professionalism.Develop, implement, and oversee pre-admission policies and procedures to ensure a smooth, organized, and welcoming move-in process.Collaborate closely with administrators and interdisciplinary team members to coordinate seamless move-ins and promote positive resident and family experiences.Plan, coordinate, and host community outreach and educational events to increase awareness of RPH services, with a focus on memory care.Actively promote RPH's respite program as both a short-term residential option and a pathway to permanent residency. Marketing Develop and execute a comprehensive marketing and digital strategy to increase brand awareness, drive resident inquiries, support staff recruitment, and enhance satisfaction among residents, families, and staff.Plan, implement, and manage integrated marketing campaigns that align with organizational goals and support occupancy, workforce engagement, and community visibility.Represent Rochester Presbyterian Home (RPH) at networking, senior care, and community events to promote services, employment opportunities, and organizational mission (some evenings and weekends required).Establish, track, and analyze Key Performance Indicators (KPIs); regularly report on marketing performance, return on investment (ROI), and campaign effectiveness.Design, produce, and manage creative materials-including brochures, flyers, advertisements, and digital content-ensuring consistent alignment with RPH's brand identity and messaging.Lead RPH's social media and digital marketing efforts, including search engine optimization (SEO), search engine marketing (SEM), and other online engagement strategies.Maintain and enhance the RPH website to ensure content is current, accurate, user-friendly, mobile-optimized, and visually engaging.Collect and share resident, family, and staff testimonials; encourage and manage online reviews; and actively engage with RPH's digital community.Support the planning and execution of advertising and promotional initiatives for resident services, staff recruitment and engagement programs, and fundraising or special events. Personnel Management Foster a collaborative, supportive, and high-performing work environment among team members and colleagues.Provide direct leadership and supervision to the Marketing Assistant, including clear goal setting, coaching, and ongoing professional development.Deliver regular feedback, conduct formal performance evaluations, and ensure accountability for achieving assigned goals and outcomes.Promote and model a culture of warmth, respect, and professionalism across all communities and departments. Universal Responsibilities (All RPH Team Members) Demonstrate professionalism, positivity, and compassion in all interactions. Collaborate with colleagues to ensure exceptional customer service.Uphold resident dignity, rights, and confidentiality.Respond calmly and effectively to residents in distress, ensuring safety and comfort. Validate, reassure, and redirect elders if distressed to ensure comfort and well-being. Redirect unsafe wandering and behavior into meaningful exercise and activity.Maintain clean, safe, and organized workspaces and report maintenance or safety concerns promptly.Adhere to all RPH policies, procedures, and leadership directives. Qualifications Bachelor's or master's degree in business administration, marketing, communications, PR, or related field.5+ years of director-level experience in senior services; assisted living, healthcare sales or marketing preferred.Strong leadership, organizational, and communication skills; supervisory experience preferred.Proficiency in digital marketing, website CMS platforms (WordPress, Squarespace) or similar platforms.Expertise with social media platforms (Facebook, Instagram, LinkedIn, YouTube, etc.), SEO/SEM/PPC analytics, and/or other CRM tools.Proficiency in Microsoft Office, Canva, Mailchimp, Adobe, and/or other customer relations management systems.Strong design, editing, and visual storytelling skills with a keen attention to tone, messaging, and brand consistency.Professional, empathetic, and mission-driven demeanor aligned with organizational values.Demonstrated commitment to maintaining confidentiality and professionalism at all times.Valid NYS driver's license with a clean driving record required. Ability to pass New York State Department of Health Criminal History Background Check.Flexibility for evenings/weekends; commitment to confidentiality. Physical Requirements: The physical demands described here are representative of those that would need to be met by an employee to successfully perform the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. Prolonged periods sitting at a desk and working on a computer. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Disclaimer The duties listed in this job description are intended only as illustrations of the various types of work that may be performed and is not an all-inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work I similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by RPH as the needs of the Company and requirements of the job change. Benefits The Rochester Presbyterian Home in Rochester, NY has been serving elders for nearly 100 years and has been named a Top Workplace by the Democrat & Chronicle. RPH has three memory care residences in Monroe County - The Homestead located in the City of Rochester Cottage Grove in N. Chili and Creekstone in Fairport. Competitive Wages Health, Vision and Dental Insurance Paid time off and holidays 403B Retirement Savings Plan Long Term Disability and Group Life Insurance Free Parking Environment of mutual respect and acceptance. Together with the people who live here, their families and our community, RPH is committed to nurturing the human mind, body and spirit. We are dedicated to creating an environment where everyone can experience joy, meaning and fulfillment. Rochester Presbyterian Home is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI95e182afb76f-2301
04/16/2026
Full time
Job Title: Director of Marketing and Community Relations Department: Community Engagement Reports to: Vice President of Community Engagement Direct Reports: Marketing Assistant FLSA Status: Exempt Position Summary The Director of Marketing and Community Relations is responsible for positioning Rochester Presbyterian Home (RPH) as a regional leader in memory care while achieving and sustaining occupancy targets through strategic marketing, admissions, advertising, and community engagement initiatives. This role builds and maintains strong referral networks and community partnerships that drive census growth, strengthen workforce recruitment, and promotes RPH's mission, values, programs, and employment brand throughout the community. Rochester Presbyterian Home (RPH) is leading the way in Memory Care in Monroe County. RPH's Memory Care Residences offer a different (better!) way of living for people with memory impairment. Inspired by the Eden Alternative, RPH residences are family homes where elders are known, respected and inspired to live life to the fullest. Our team-based approach to person-centered care shows that memory care can be different, and elders (and employees) can thrive in a positive and engaging environment. Key Responsibilities Community Relations & Census Development Achieve and sustain occupancy goals through proactive, consistent outreach to prospective residents and referral sources.Develop, cultivate, and maintain strong relationships with key referral partners, including senior care advisors, hospitals, geriatricians, senior centers, and 55+ communities. Design, implement, and continuously refine strategic outreach and follow-up plans.Respond promptly to inquiries, conduct tours, guide prospective residents and families through the decision-making process, and deliver an exceptional pre-admission experience characterized by responsiveness, empathy, and professionalism.Develop, implement, and oversee pre-admission policies and procedures to ensure a smooth, organized, and welcoming move-in process.Collaborate closely with administrators and interdisciplinary team members to coordinate seamless move-ins and promote positive resident and family experiences.Plan, coordinate, and host community outreach and educational events to increase awareness of RPH services, with a focus on memory care.Actively promote RPH's respite program as both a short-term residential option and a pathway to permanent residency. Marketing Develop and execute a comprehensive marketing and digital strategy to increase brand awareness, drive resident inquiries, support staff recruitment, and enhance satisfaction among residents, families, and staff.Plan, implement, and manage integrated marketing campaigns that align with organizational goals and support occupancy, workforce engagement, and community visibility.Represent Rochester Presbyterian Home (RPH) at networking, senior care, and community events to promote services, employment opportunities, and organizational mission (some evenings and weekends required).Establish, track, and analyze Key Performance Indicators (KPIs); regularly report on marketing performance, return on investment (ROI), and campaign effectiveness.Design, produce, and manage creative materials-including brochures, flyers, advertisements, and digital content-ensuring consistent alignment with RPH's brand identity and messaging.Lead RPH's social media and digital marketing efforts, including search engine optimization (SEO), search engine marketing (SEM), and other online engagement strategies.Maintain and enhance the RPH website to ensure content is current, accurate, user-friendly, mobile-optimized, and visually engaging.Collect and share resident, family, and staff testimonials; encourage and manage online reviews; and actively engage with RPH's digital community.Support the planning and execution of advertising and promotional initiatives for resident services, staff recruitment and engagement programs, and fundraising or special events. Personnel Management Foster a collaborative, supportive, and high-performing work environment among team members and colleagues.Provide direct leadership and supervision to the Marketing Assistant, including clear goal setting, coaching, and ongoing professional development.Deliver regular feedback, conduct formal performance evaluations, and ensure accountability for achieving assigned goals and outcomes.Promote and model a culture of warmth, respect, and professionalism across all communities and departments. Universal Responsibilities (All RPH Team Members) Demonstrate professionalism, positivity, and compassion in all interactions. Collaborate with colleagues to ensure exceptional customer service.Uphold resident dignity, rights, and confidentiality.Respond calmly and effectively to residents in distress, ensuring safety and comfort. Validate, reassure, and redirect elders if distressed to ensure comfort and well-being. Redirect unsafe wandering and behavior into meaningful exercise and activity.Maintain clean, safe, and organized workspaces and report maintenance or safety concerns promptly.Adhere to all RPH policies, procedures, and leadership directives. Qualifications Bachelor's or master's degree in business administration, marketing, communications, PR, or related field.5+ years of director-level experience in senior services; assisted living, healthcare sales or marketing preferred.Strong leadership, organizational, and communication skills; supervisory experience preferred.Proficiency in digital marketing, website CMS platforms (WordPress, Squarespace) or similar platforms.Expertise with social media platforms (Facebook, Instagram, LinkedIn, YouTube, etc.), SEO/SEM/PPC analytics, and/or other CRM tools.Proficiency in Microsoft Office, Canva, Mailchimp, Adobe, and/or other customer relations management systems.Strong design, editing, and visual storytelling skills with a keen attention to tone, messaging, and brand consistency.Professional, empathetic, and mission-driven demeanor aligned with organizational values.Demonstrated commitment to maintaining confidentiality and professionalism at all times.Valid NYS driver's license with a clean driving record required. Ability to pass New York State Department of Health Criminal History Background Check.Flexibility for evenings/weekends; commitment to confidentiality. Physical Requirements: The physical demands described here are representative of those that would need to be met by an employee to successfully perform the essential functions of this job in an office environment. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. Prolonged periods sitting at a desk and working on a computer. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job may include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Disclaimer The duties listed in this job description are intended only as illustrations of the various types of work that may be performed and is not an all-inclusive summary of job duties and responsibilities. The omission of specific statements or duties and responsibilities does not exclude them from the position if the work I similar, related or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee and is subject to change by RPH as the needs of the Company and requirements of the job change. Benefits The Rochester Presbyterian Home in Rochester, NY has been serving elders for nearly 100 years and has been named a Top Workplace by the Democrat & Chronicle. RPH has three memory care residences in Monroe County - The Homestead located in the City of Rochester Cottage Grove in N. Chili and Creekstone in Fairport. Competitive Wages Health, Vision and Dental Insurance Paid time off and holidays 403B Retirement Savings Plan Long Term Disability and Group Life Insurance Free Parking Environment of mutual respect and acceptance. Together with the people who live here, their families and our community, RPH is committed to nurturing the human mind, body and spirit. We are dedicated to creating an environment where everyone can experience joy, meaning and fulfillment. Rochester Presbyterian Home is an Equal Opportunity Employer. Compensation details: 0 Yearly Salary PI95e182afb76f-2301
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This role is remote eligible in the continental U.S. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. USAA office locations are San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. This is an experienced desk Property Adjuster role and is a hourly, non-exempt position with overtime and CAT pay opportunities. The ideal candidate will possess strong virtual estimating skills for low to moderate severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. Typical work schedules are between 9:00 am - 5:00 pm (local time) Monday to Friday, with potential to work extended hours to support CAT claims. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of experience handling low complexity property claims and/or customer service, military leadership, construction related industry/insurance experience. Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Currently reside in the Eastern or Central time zones, within catastrophe prone areas 1+ years of residential property adjusting of moderate complexity claims 1+ years of estimate writing skills using Xactimate, Claim X or virtual estimating Proficient with virtual tools (such as Claim X, Hover, and Hosta) Handling claims from start (FNOL, reviewing policy, making coverage decisions) to finish including settlement Experience scoping the loss, assessing damages, interpreting policy and making claim decisions Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding) Knowledge of homeowner property policies and endorsements Currently hold an active P&C Adjuster license Prior experience working directly for a standard insurance carrier Ability to work overtime and extended hours to support CAT claims US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/16/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This role is remote eligible in the continental U.S. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. USAA office locations are San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. This is an experienced desk Property Adjuster role and is a hourly, non-exempt position with overtime and CAT pay opportunities. The ideal candidate will possess strong virtual estimating skills for low to moderate severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. Typical work schedules are between 9:00 am - 5:00 pm (local time) Monday to Friday, with potential to work extended hours to support CAT claims. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of experience handling low complexity property claims and/or customer service, military leadership, construction related industry/insurance experience. Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Currently reside in the Eastern or Central time zones, within catastrophe prone areas 1+ years of residential property adjusting of moderate complexity claims 1+ years of estimate writing skills using Xactimate, Claim X or virtual estimating Proficient with virtual tools (such as Claim X, Hover, and Hosta) Handling claims from start (FNOL, reviewing policy, making coverage decisions) to finish including settlement Experience scoping the loss, assessing damages, interpreting policy and making claim decisions Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding) Knowledge of homeowner property policies and endorsements Currently hold an active P&C Adjuster license Prior experience working directly for a standard insurance carrier Ability to work overtime and extended hours to support CAT claims US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This role is remote eligible in the continental U.S. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. USAA office locations are San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. This is an experienced desk Property Adjuster role and is a hourly, non-exempt position with overtime and CAT pay opportunities. The ideal candidate will possess strong virtual estimating skills for low to moderate severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. Typical work schedules are between 9:00 am - 5:00 pm (local time) Monday to Friday, with potential to work extended hours to support CAT claims. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of experience handling low complexity property claims and/or customer service, military leadership, construction related industry/insurance experience. Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Currently reside in the Eastern or Central time zones, within catastrophe prone areas 1+ years of residential property adjusting of moderate complexity claims 1+ years of estimate writing skills using Xactimate, Claim X or virtual estimating Proficient with virtual tools (such as Claim X, Hover, and Hosta) Handling claims from start (FNOL, reviewing policy, making coverage decisions) to finish including settlement Experience scoping the loss, assessing damages, interpreting policy and making claim decisions Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding) Knowledge of homeowner property policies and endorsements Currently hold an active P&C Adjuster license Prior experience working directly for a standard insurance carrier Ability to work overtime and extended hours to support CAT claims US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/16/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This role is remote eligible in the continental U.S. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. USAA office locations are San Antonio, TX, Phoenix, AZ Colorado Springs, CO, Chesapeake, VA or Tampa, FL. Relocation assistance is not available for this position. This is an experienced desk Property Adjuster role and is a hourly, non-exempt position with overtime and CAT pay opportunities. The ideal candidate will possess strong virtual estimating skills for low to moderate severity losses and/or reconcile estimates while working in a telephone concentrated environment without physical inspection of loss. Typical work schedules are between 9:00 am - 5:00 pm (local time) Monday to Friday, with potential to work extended hours to support CAT claims. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of experience handling low complexity property claims and/or customer service, military leadership, construction related industry/insurance experience. Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Currently reside in the Eastern or Central time zones, within catastrophe prone areas 1+ years of residential property adjusting of moderate complexity claims 1+ years of estimate writing skills using Xactimate, Claim X or virtual estimating Proficient with virtual tools (such as Claim X, Hover, and Hosta) Handling claims from start (FNOL, reviewing policy, making coverage decisions) to finish including settlement Experience scoping the loss, assessing damages, interpreting policy and making claim decisions Experience on a Property Catastrophe team handling inside or field claims (i.e. wind, hail, hurricane, flooding) Knowledge of homeowner property policies and endorsements Currently hold an active P&C Adjuster license Prior experience working directly for a standard insurance carrier Ability to work overtime and extended hours to support CAT claims US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Clinical Director Overview: Samba Recovery Atlanta is seeking a Licensed Clinical Director to lead the clinical vision and day-to-day oversight of a newly renovated inpatient detox and residential substance use treatment facility located in Jonesboro, GA. This is a full-time, on-site leadership role responsible for ensuring the delivery of high-quality, evidence-based clinical care for individuals with substance use and co-occurring disorders. The Clinical Director will provide clinical leadership, supervision, and program oversight while partnering closely with executive and medical leadership to build strong clinical systems from the ground up. This role is ideal for an experienced Georgia-licensed clinician with supervisory credentials who is energized by startup environments and committed to clinical excellence, ethical care, and staff development. Clinical Director Responsibilities: Provide clinical leadership, supervision, and oversight to therapists, counselors, case managers, and interns in accordance with Georgia licensing board standards Conduct regular individual and group supervision, ensuring adherence to ethical standards, documentation requirements, and evidence-based treatment protocols Oversee the clinical integrity and quality of care across inpatient detox and residential levels of care Ensure appropriate assessment, treatment planning, and continuity of care for all clients Provide individual, group, and family therapy as needed to support client care and program operations Maintain the ability to carry a caseload, as needed, while balancing leadership responsibilities Review, approve, and monitor clinical documentation including biopsychosocial assessments, treatment plans, and progress notes to ensure compliance with Georgia regulations and The Joint Commission standards Complete regular and monthly chart audits within the EHR system (KIPU) Lead treatment team meetings, case consultations, and multidisciplinary care coordination Support staff development through training, coaching, and performance feedback Collaborate with executive leadership to develop, implement, and evaluate clinical policies, procedures, and programming Participate in licensing, accreditation, and audit preparation as needed Clinical Director Qualifications: Active Georgia clinical license with supervisory eligibility or credential required (LPC-S, LCSW, LMFT, or equivalent with supervisory endorsement) Master's degree in Counseling, Social Work, Marriage and Family Therapy, or a related behavioral health field from a regionally accredited institution Minimum of 2-3 years of post-licensure clinical experience in substance use and/or behavioral health treatment settings Prior experience in inpatient detox and/or residential treatment strongly preferred Previous experience supervising or mentoring clinical staff preferred Strong knowledge of evidence-based treatment modalities, clinical documentation standards, and regulatory requirements Familiarity with Georgia state regulations and The Joint Commission standards Excellent leadership, communication, and organizational skills Ability to work independently while collaborating within a multidisciplinary team Proficiency in EHR systems; KIPU experience preferred About Samba Recovery: Samba Recovery is committed to helping individuals reclaim their lives through compassionate, evidence-based care. We believe in whole-person healing and are building a culture grounded in integrity, teamwork, accountability, and clinical excellence. Join a leadership team with the opportunity to build something meaningful from the ground up and make a lasting impact in the lives of individuals and families affected by substance use disorders. Texting Privacy Policy and Information: Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting "Stop". Powered by JazzHR PI8036f2881f06-9032
04/16/2026
Full time
Clinical Director Overview: Samba Recovery Atlanta is seeking a Licensed Clinical Director to lead the clinical vision and day-to-day oversight of a newly renovated inpatient detox and residential substance use treatment facility located in Jonesboro, GA. This is a full-time, on-site leadership role responsible for ensuring the delivery of high-quality, evidence-based clinical care for individuals with substance use and co-occurring disorders. The Clinical Director will provide clinical leadership, supervision, and program oversight while partnering closely with executive and medical leadership to build strong clinical systems from the ground up. This role is ideal for an experienced Georgia-licensed clinician with supervisory credentials who is energized by startup environments and committed to clinical excellence, ethical care, and staff development. Clinical Director Responsibilities: Provide clinical leadership, supervision, and oversight to therapists, counselors, case managers, and interns in accordance with Georgia licensing board standards Conduct regular individual and group supervision, ensuring adherence to ethical standards, documentation requirements, and evidence-based treatment protocols Oversee the clinical integrity and quality of care across inpatient detox and residential levels of care Ensure appropriate assessment, treatment planning, and continuity of care for all clients Provide individual, group, and family therapy as needed to support client care and program operations Maintain the ability to carry a caseload, as needed, while balancing leadership responsibilities Review, approve, and monitor clinical documentation including biopsychosocial assessments, treatment plans, and progress notes to ensure compliance with Georgia regulations and The Joint Commission standards Complete regular and monthly chart audits within the EHR system (KIPU) Lead treatment team meetings, case consultations, and multidisciplinary care coordination Support staff development through training, coaching, and performance feedback Collaborate with executive leadership to develop, implement, and evaluate clinical policies, procedures, and programming Participate in licensing, accreditation, and audit preparation as needed Clinical Director Qualifications: Active Georgia clinical license with supervisory eligibility or credential required (LPC-S, LCSW, LMFT, or equivalent with supervisory endorsement) Master's degree in Counseling, Social Work, Marriage and Family Therapy, or a related behavioral health field from a regionally accredited institution Minimum of 2-3 years of post-licensure clinical experience in substance use and/or behavioral health treatment settings Prior experience in inpatient detox and/or residential treatment strongly preferred Previous experience supervising or mentoring clinical staff preferred Strong knowledge of evidence-based treatment modalities, clinical documentation standards, and regulatory requirements Familiarity with Georgia state regulations and The Joint Commission standards Excellent leadership, communication, and organizational skills Ability to work independently while collaborating within a multidisciplinary team Proficiency in EHR systems; KIPU experience preferred About Samba Recovery: Samba Recovery is committed to helping individuals reclaim their lives through compassionate, evidence-based care. We believe in whole-person healing and are building a culture grounded in integrity, teamwork, accountability, and clinical excellence. Join a leadership team with the opportunity to build something meaningful from the ground up and make a lasting impact in the lives of individuals and families affected by substance use disorders. Texting Privacy Policy and Information: Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Message frequency will vary depending on the application process. Msg & data rates may apply. OPT out at any time by texting "Stop". Powered by JazzHR PI8036f2881f06-9032
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for O'Fallon, IL. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to O'Fallon, IL Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/15/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for O'Fallon, IL. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to O'Fallon, IL Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Excellent Opportunity with Fast Growing Builder This Jobot Job is hosted by: Josh Strickland Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $75,000 - $105,000 per year A bit about us: Based in the Albany area, we are seeking an experienced Estimator to join our dynamic team in the Construction industry. This is an exciting opportunity to work on a diverse range of projects, from residential builds to large-scale commercial developments. The ideal candidate will have a strong background in construction estimating and scheduling, with a keen eye for detail and a passion for delivering high-quality work. This is a full-time position that offers competitive compensation and benefits, along with the opportunity for professional growth and advancement. if this sounds like you, please apply below! Why join us? Health insurance plans 401(k) with company match Paid holidays and vacation Employee assistance programs Tuition reimbursement Job Details Responsibilities: 1. Prepare detailed cost estimates for construction projects, including materials, labor, equipment, and subcontractor costs. 2. Review and interpret project plans and specifications to determine the scope of work and required contents of the estimate. 3. Prepare and maintain a directory of suppliers, contractors, and subcontractors. 4. Develop and maintain relationships with key suppliers and contractors to ensure competitive pricing. 5. Prepare and present cost reports and budget forecasts to management. 6. Work closely with project managers and other team members to ensure estimates are accurate and comprehensive. 7. Use advanced computer software to prepare estimates and schedules. 8. Participate in bid and proposal meetings, providing detailed explanations of cost estimates. 9. Continually monitor industry trends and pricing to keep company's estimating database up-to-date and accurate. 10. Collaborate with project teams to follow-up on discrepancies between estimated and actual costs. Qualifications: 1. A minimum of 5 years of experience in construction estimating and scheduling. 2. Bachelor's degree in Construction Management, Engineering, or related field is preferred. 3. Proficient in construction estimating software and Microsoft Office Suite. 4. Strong understanding of construction processes, materials, and legal requirements. 5. Excellent analytical and mathematical skills. 6. Exceptional attention to detail with the ability to multi-task and meet tight deadlines. 7. Strong communication and negotiation skills. 8. Ability to read and interpret architectural drawings and specifications. 9. Proven track record of preparing accurate estimates and schedules. 10. Certified Professional Estimator (CPE) or similar certification is a plus. 11. A team player with a commitment to delivering high-quality work on time and within budget. Join our team and contribute to the success of our projects by bringing your expertise in construction estimating and scheduling. We are excited to hear from you! Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
04/15/2026
Full time
Excellent Opportunity with Fast Growing Builder This Jobot Job is hosted by: Josh Strickland Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume. Salary: $75,000 - $105,000 per year A bit about us: Based in the Albany area, we are seeking an experienced Estimator to join our dynamic team in the Construction industry. This is an exciting opportunity to work on a diverse range of projects, from residential builds to large-scale commercial developments. The ideal candidate will have a strong background in construction estimating and scheduling, with a keen eye for detail and a passion for delivering high-quality work. This is a full-time position that offers competitive compensation and benefits, along with the opportunity for professional growth and advancement. if this sounds like you, please apply below! Why join us? Health insurance plans 401(k) with company match Paid holidays and vacation Employee assistance programs Tuition reimbursement Job Details Responsibilities: 1. Prepare detailed cost estimates for construction projects, including materials, labor, equipment, and subcontractor costs. 2. Review and interpret project plans and specifications to determine the scope of work and required contents of the estimate. 3. Prepare and maintain a directory of suppliers, contractors, and subcontractors. 4. Develop and maintain relationships with key suppliers and contractors to ensure competitive pricing. 5. Prepare and present cost reports and budget forecasts to management. 6. Work closely with project managers and other team members to ensure estimates are accurate and comprehensive. 7. Use advanced computer software to prepare estimates and schedules. 8. Participate in bid and proposal meetings, providing detailed explanations of cost estimates. 9. Continually monitor industry trends and pricing to keep company's estimating database up-to-date and accurate. 10. Collaborate with project teams to follow-up on discrepancies between estimated and actual costs. Qualifications: 1. A minimum of 5 years of experience in construction estimating and scheduling. 2. Bachelor's degree in Construction Management, Engineering, or related field is preferred. 3. Proficient in construction estimating software and Microsoft Office Suite. 4. Strong understanding of construction processes, materials, and legal requirements. 5. Excellent analytical and mathematical skills. 6. Exceptional attention to detail with the ability to multi-task and meet tight deadlines. 7. Strong communication and negotiation skills. 8. Ability to read and interpret architectural drawings and specifications. 9. Proven track record of preparing accurate estimates and schedules. 10. Certified Professional Estimator (CPE) or similar certification is a plus. 11. A team player with a commitment to delivering high-quality work on time and within budget. Join our team and contribute to the success of our projects by bringing your expertise in construction estimating and scheduling. We are excited to hear from you! Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Director of Donor Relations Amherst Campus Full Time JR6811 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Director of Donor Relations position. The Director of Donor Relations is a full-time, year-round position. The expected salary range for this job opportunity is: $115,000 to $120,000 per year. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information . The Director of Donor Relations provides strategic leadership and direction for a comprehensive donor relations and stewardship program for the College. Leading the Donor Relations team, this role oversees gift and donor stewardship activities in support of the College's fundraising and engagement goals. A strategic partner to the fundraising, engagement, operations, and data analysis teams, the Director brings a mindset of "stewardship as cultivation" and draws on data, knowledge of best practices, and cross-functional expertise to advance divisional and institutional priorities. Reporting to the Assistant Vice President for Advancement Operations and Stewardship, the Director supervises a team responsible for programs and activities that invite, document, thank, celebrate, recognize, and steward gifts and commitments to the College. Areas of work include, but are not limited to, developing and tracking giving opportunities; drafting and managing gift and fund agreements; coordinating leadership and presidential acknowledgments and other gift recognition programs; overseeing events and physical recognition; and managing restricted fund stewardship and reporting. The Director also leads initiatives to refine, systematize, and expand stewardship practices across these and other areas, with a focus on deepening meaningful philanthropic relationships that advance the College's mission. In this work, the Director collaborates closely with colleagues across Advancement and the College, including regular communication with division leaders and senior staff. The Director of Donor Relations is a strategic leader who approaches stewardship as a comprehensive, institutionally integrated program that advances both fundraising and engagement. They bring experience and knowledge of the field, strong judgment, creativity, and a data- and systems-oriented perspective to their work, balancing multiple priorities while responding thoughtfully to emerging needs. A trusted partner across campus, the Director builds productive relationships with faculty, administrators, and Advancement colleagues, communicates priorities clearly, and navigates confidential and sensitive matters with discretion. They lead with care and precision, foster a positive and solutions-oriented work environment, and are deeply committed to collaboration, inclusion, and the College's mission. Advancement staff are expected to promote a positive, solutions-focused workplace culture through professional and constructive engagement in meetings, collaborations, and daily interactions. Advancement work also includes "all-hands-on-deck" events that require occasional evening and weekend participation to support key College events, including-but not limited to-Reunion and Homecoming. Summary of Responsibilities: Program Management: Donor Relations and Stewardship Manage a comprehensive stewardship program for principal and leadership donors, working closely with Advancement leadership, providing proactive guidance and support in stewarding the College's relationships with Amherst's most generous donors. Create gift and fund agreements in collaboration with gift officers, the Controller's Office, and Advancement Operations. Oversee the leadership and presidential gift acknowledgment process, in consultation with gift officers and the President's office. Execute annual endowed fund reports with financial and impact information, and monitor compliance with donor restriction criteria in collaboration with campus partners, ensuring fiscal responsibility and donor intent. Manage stewardship for capital and building projects. Maintain an inventory of all named spaces and manage the process of identifying and offering new named giving opportunities. Plan and execute, with the Donor Relations team, special events, reports, gifts, and other stewardship touches for top donors. Educate colleagues in the division and across campus on effective stewardship, engagement, and recognition strategies and systems, to help instill a lasting culture of philanthropy. Integrate new technologies, trends, strategies, and services and incorporate and adapt best practices to further improve donor relations and stewardship at the College. Leadership and Strategy: Planning, Initiatives, and Supervision Establish and maintain a comprehensive strategic plan for the team, and manage annual goals, priorities, and budget. Work with Advancement and other campus leadership to identify, frame out, and clearly communicate and operationalize key fundraising priorities and giving opportunities. Assess, explore, and implement programmatic additions and enhancements to the existing stewardship program and its slate of activities, tools, and resources; areas of focus might include giving societies, annual fund and unrestricted gift stewardship, individualized stewardship plans for top donors, facilitating student participation and partnerships, etc. Qualifications: Required Bachelor's Degree. A minimum of five to seven years of relevant professional experience in advancement, stewardship, donor relations, communications, or a related field. Exceptional communication and interpersonal skills, with the ability to engage effectively and professionally with diverse constituencies. Strategic, creative, and systems-oriented mindset, with the ability to approach stewardship as a comprehensive program integral to both fundraising and constituent engagement. Demonstrated ability to manage, prioritize, and delegate multiple tasks and projects efficiently and effectively, responding flexibly to emerging needs and clearly communicating priorities and expectations to team members. Proven ability to collaborate and build strong relationships across campus, including with faculty, administrators, and Advancement colleagues. Ability to handle confidential and sensitive matters with discretion, sound judgment, and professionalism. Strong attention to detail and data management skills, with a commitment to accuracy, consistency, and effective use of information. Demonstrated commitment to fostering a positive, respectful, and solutions-oriented work environment, contributing constructively to daily interactions. Commitment to a culture of collaboration, inclusion, and diversity, aligned with the College's mission and values. Successful completion of required reference and background checks An acceptable criminal offender records information (CORI) check Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen.) Review of applications will begin immediately and will continue until the position is filled. Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c68a3ea6d29b214b84ce9a3cfc097618
04/15/2026
Full time
Director of Donor Relations Amherst Campus Full Time JR6811 Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Director of Donor Relations position. The Director of Donor Relations is a full-time, year-round position. The expected salary range for this job opportunity is: $115,000 to $120,000 per year. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information . The Director of Donor Relations provides strategic leadership and direction for a comprehensive donor relations and stewardship program for the College. Leading the Donor Relations team, this role oversees gift and donor stewardship activities in support of the College's fundraising and engagement goals. A strategic partner to the fundraising, engagement, operations, and data analysis teams, the Director brings a mindset of "stewardship as cultivation" and draws on data, knowledge of best practices, and cross-functional expertise to advance divisional and institutional priorities. Reporting to the Assistant Vice President for Advancement Operations and Stewardship, the Director supervises a team responsible for programs and activities that invite, document, thank, celebrate, recognize, and steward gifts and commitments to the College. Areas of work include, but are not limited to, developing and tracking giving opportunities; drafting and managing gift and fund agreements; coordinating leadership and presidential acknowledgments and other gift recognition programs; overseeing events and physical recognition; and managing restricted fund stewardship and reporting. The Director also leads initiatives to refine, systematize, and expand stewardship practices across these and other areas, with a focus on deepening meaningful philanthropic relationships that advance the College's mission. In this work, the Director collaborates closely with colleagues across Advancement and the College, including regular communication with division leaders and senior staff. The Director of Donor Relations is a strategic leader who approaches stewardship as a comprehensive, institutionally integrated program that advances both fundraising and engagement. They bring experience and knowledge of the field, strong judgment, creativity, and a data- and systems-oriented perspective to their work, balancing multiple priorities while responding thoughtfully to emerging needs. A trusted partner across campus, the Director builds productive relationships with faculty, administrators, and Advancement colleagues, communicates priorities clearly, and navigates confidential and sensitive matters with discretion. They lead with care and precision, foster a positive and solutions-oriented work environment, and are deeply committed to collaboration, inclusion, and the College's mission. Advancement staff are expected to promote a positive, solutions-focused workplace culture through professional and constructive engagement in meetings, collaborations, and daily interactions. Advancement work also includes "all-hands-on-deck" events that require occasional evening and weekend participation to support key College events, including-but not limited to-Reunion and Homecoming. Summary of Responsibilities: Program Management: Donor Relations and Stewardship Manage a comprehensive stewardship program for principal and leadership donors, working closely with Advancement leadership, providing proactive guidance and support in stewarding the College's relationships with Amherst's most generous donors. Create gift and fund agreements in collaboration with gift officers, the Controller's Office, and Advancement Operations. Oversee the leadership and presidential gift acknowledgment process, in consultation with gift officers and the President's office. Execute annual endowed fund reports with financial and impact information, and monitor compliance with donor restriction criteria in collaboration with campus partners, ensuring fiscal responsibility and donor intent. Manage stewardship for capital and building projects. Maintain an inventory of all named spaces and manage the process of identifying and offering new named giving opportunities. Plan and execute, with the Donor Relations team, special events, reports, gifts, and other stewardship touches for top donors. Educate colleagues in the division and across campus on effective stewardship, engagement, and recognition strategies and systems, to help instill a lasting culture of philanthropy. Integrate new technologies, trends, strategies, and services and incorporate and adapt best practices to further improve donor relations and stewardship at the College. Leadership and Strategy: Planning, Initiatives, and Supervision Establish and maintain a comprehensive strategic plan for the team, and manage annual goals, priorities, and budget. Work with Advancement and other campus leadership to identify, frame out, and clearly communicate and operationalize key fundraising priorities and giving opportunities. Assess, explore, and implement programmatic additions and enhancements to the existing stewardship program and its slate of activities, tools, and resources; areas of focus might include giving societies, annual fund and unrestricted gift stewardship, individualized stewardship plans for top donors, facilitating student participation and partnerships, etc. Qualifications: Required Bachelor's Degree. A minimum of five to seven years of relevant professional experience in advancement, stewardship, donor relations, communications, or a related field. Exceptional communication and interpersonal skills, with the ability to engage effectively and professionally with diverse constituencies. Strategic, creative, and systems-oriented mindset, with the ability to approach stewardship as a comprehensive program integral to both fundraising and constituent engagement. Demonstrated ability to manage, prioritize, and delegate multiple tasks and projects efficiently and effectively, responding flexibly to emerging needs and clearly communicating priorities and expectations to team members. Proven ability to collaborate and build strong relationships across campus, including with faculty, administrators, and Advancement colleagues. Ability to handle confidential and sensitive matters with discretion, sound judgment, and professionalism. Strong attention to detail and data management skills, with a commitment to accuracy, consistency, and effective use of information. Demonstrated commitment to fostering a positive, respectful, and solutions-oriented work environment, contributing constructively to daily interactions. Commitment to a culture of collaboration, inclusion, and diversity, aligned with the College's mission and values. Successful completion of required reference and background checks An acceptable criminal offender records information (CORI) check Interested candidates are asked to submit a resume and cover letter online at . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen.) Review of applications will begin immediately and will continue until the position is filled. Amherst College is committed to an inclusive hiring process and will provide reasonable accommodations for candidates throughout the application and interview process upon request. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-c68a3ea6d29b214b84ce9a3cfc097618
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday - Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Experience handling water loss claims including water mitigation, water loss estimating and reconciliation Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Proficiency in Xactimate (Level 1 and/or Level 2 certification) Experience in a call center environment Currently hold an active Adjuster License Bachelor's degree US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $114,450 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/15/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday - Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Experience handling water loss claims including water mitigation, water loss estimating and reconciliation Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Proficiency in Xactimate (Level 1 and/or Level 2 certification) Experience in a call center environment Currently hold an active Adjuster License Bachelor's degree US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $114,450 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 1+ years relevant property adjusting claims of moderate complexity Experience desk adjusting residential property claims to include water, roof, and personal property File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) Currently hold an active P&C Adjuster license Experience working directly for a standard insurance carrier Experience in a all center environment US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/15/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 1+ years relevant property adjusting claims of moderate complexity Experience desk adjusting residential property claims to include water, roof, and personal property File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) Currently hold an active P&C Adjuster license Experience working directly for a standard insurance carrier Experience in a all center environment US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Join our dynamic team at Quadrant Health Group! Ocean Coast Recovery Center, a proud member of the Quadrant Health Group, is seeking passionate and skilled Clinical Support Technician to join our growing team. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals. What You'll Do: The Clinical Support Technician fulfills the assigned role as part of the treatment team - to maintain the wellbeing of clients and the integrity of the program. Additionally, the Clinical Support Technician provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations. Major Tasks, Duties and Responsibilities: Client Interaction & Support: • Develop and maintain professional, supportive relationships with clients and staff. • Provide emotional support, encouragement, and guidance to clients and their families. • Support clients' comfort and safety in the residential environment. • Listen attentively, document client behavior, and report observations to clinical staff. • Maintain strict client confidentiality at all times. Clinical & Administrative Tasks: • Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples. • Observe self-administration of medication and document thoroughly. • Document all medications in the hardcopy Centrally Stored Medication Log and the EMR. • Complete intake assessments and consents with clients. • Conduct patient rounds every 30 minutes. • Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration). • Complete contraband searches and random room searches. Group & Activity Facilitation: • Facilitate groups, outings, and educational sessions. • Transport clients to meetings and appointments. Team Collaboration & Communication: • Provide crisis intervention and promote a healthy residential and working environment. • Maintain compliance with all applicable regulations and ethical standards. • Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies: • Strong understanding of medical terminology and procedures. • Excellent communication and interpersonal skills. • Ability to work effectively in a fast-paced environment. • Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon). • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. • Proficiency in basic computer skills and electronic health records (EHR) systems. • Basic knowledge of referrals, both in and out of the organization. • Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. • Strong attention to detail and organizational and time-management skills. Qualifications: • Current and valid certification as a SUDRC (Substance Use Disorder Registered Counselor) or RADTI (Registered Alcohol and Drug Technician). • High School Diploma or equivalent. • Previous experience in a clinical or healthcare setting preferred. • Current CPR and First Aid Certification. • Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Why Join Quadrant Health Group? • Competitive salary commensurate with experience. • Comprehensive benefits package, including medical, dental, and vision insurance. • Paid time off, sick time and holidays. • Opportunities for professional development and growth. • A supportive and collaborative work environment. • A chance to make a meaningful impact on the lives of our clients. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. Compensation details: 19-21 Hourly Wage PIa5ee4b09feec-1159
04/15/2026
Full time
Join our dynamic team at Quadrant Health Group! Ocean Coast Recovery Center, a proud member of the Quadrant Health Group, is seeking passionate and skilled Clinical Support Technician to join our growing team. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience. You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals. What You'll Do: The Clinical Support Technician fulfills the assigned role as part of the treatment team - to maintain the wellbeing of clients and the integrity of the program. Additionally, the Clinical Support Technician provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations. Major Tasks, Duties and Responsibilities: Client Interaction & Support: • Develop and maintain professional, supportive relationships with clients and staff. • Provide emotional support, encouragement, and guidance to clients and their families. • Support clients' comfort and safety in the residential environment. • Listen attentively, document client behavior, and report observations to clinical staff. • Maintain strict client confidentiality at all times. Clinical & Administrative Tasks: • Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples. • Observe self-administration of medication and document thoroughly. • Document all medications in the hardcopy Centrally Stored Medication Log and the EMR. • Complete intake assessments and consents with clients. • Conduct patient rounds every 30 minutes. • Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration). • Complete contraband searches and random room searches. Group & Activity Facilitation: • Facilitate groups, outings, and educational sessions. • Transport clients to meetings and appointments. Team Collaboration & Communication: • Provide crisis intervention and promote a healthy residential and working environment. • Maintain compliance with all applicable regulations and ethical standards. • Participate in team meetings and training sessions as needed. What You'll Bring: Skills, Knowledge and Competencies: • Strong understanding of medical terminology and procedures. • Excellent communication and interpersonal skills. • Ability to work effectively in a fast-paced environment. • Knowledge of the philosophy and approach of the 12-step model of recovery (AA, CA, NA, Alanon). • Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality. • Proficiency in basic computer skills and electronic health records (EHR) systems. • Basic knowledge of referrals, both in and out of the organization. • Ability to communicate and collaborate effectively with co-workers, clinical staff, and administration to deliver high-quality care. • Strong attention to detail and organizational and time-management skills. Qualifications: • Current and valid certification as a SUDRC (Substance Use Disorder Registered Counselor) or RADTI (Registered Alcohol and Drug Technician). • High School Diploma or equivalent. • Previous experience in a clinical or healthcare setting preferred. • Current CPR and First Aid Certification. • Successful completion of Pre-Employment Requirements including, a criminal background clearance, drug testing, and health screening, is mandatory prior to employment. Why Join Quadrant Health Group? • Competitive salary commensurate with experience. • Comprehensive benefits package, including medical, dental, and vision insurance. • Paid time off, sick time and holidays. • Opportunities for professional development and growth. • A supportive and collaborative work environment. • A chance to make a meaningful impact on the lives of our clients. About Quadrant Health Group: At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth. Compensation details: 19-21 Hourly Wage PIa5ee4b09feec-1159
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for El Paso, TX. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to El Paso, TX Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/15/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for El Paso, TX. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to El Paso, TX Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Under general direction, this position performs advanced supervisory, mentoring, and administrative work to lead and manage the Engineering Division within the Department of Public Works. Responsibilities include directing operations, coordinating cross-functional efforts, and developing and executing strategic plans to support departmental goals. This role requires a minimum of 25% field presence and demands a high level of energy, responsiveness, and accountability. The position emphasizes consistent follow-up, strong leadership, and effective staff development. Key Responsibilities Leadership & Department Oversight Serve as Acting Director of Public Works in the Director's absence, assuming full operational responsibility for the department. Represent the City and/or Public Works in meetings, presentations, and public forums, including City Council, City Manager briefings, HOA/civic groups, contractors, and internal departments. Engage with citizens and stakeholders to address concerns and communicate initiatives. Provide leadership in committees, organizations, and cross-functional teams, including those outside the technical engineering field. Strategic Planning & Administration Develop and implement strategic initiatives to improve efficiency and ensure alignment with industry best practices. Establish, review, and update policies and standard operating procedures (SOPs) for the division. Prepare and manage the division's Capital Improvement Program (CIP) and annual operating budget, including long-range (5-10 year) planning. Monitor budget execution and make timely, informed funding decisions based on current financial conditions. Operations & Program Management Oversee and manage Public Works capital improvement projects, including workload prioritization and staff coordination. Lead the development and implementation of the Stormwater Quality Management Program to ensure compliance with NPDES permit requirements. Manage and supervise key functional areas, including: Capital Improvement Projects (CIP) Land Acquisition Traffic Division (engineering, planning, signals, signage, pavement markings, in-house operations, and contracts) Ensure effective review of new development projects for compliance with applicable standards and regulations. Maintain working knowledge of VDOT project funding programs, applications, and processes. Emergency Management Oversee, manage, and execute emergency management operations, including responses to significant weather and other critical events. Provide timely briefings and updates to the City Manager, including situational assessments and recommended courses of action. Serve in a key leadership ("alpha") role during emergency response activities. Work Environment & Expectations Regular fieldwork (minimum 25%) is required. Position requires availability during emergencies and critical events. High expectations for leadership, initiative, communication, and accountability. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not speci fi cally spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Supervises, directs, and evaluates assigned staff; processes employee concerns and problems; directs work; counsels, disciplines, and conducts evaluations; coordinates, work; organizes priorities and assigns work; provides technical expertise; ensures compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures; participates in hiring and training of new employees. Manages the capital improvement program, engineering staff, and special projects as assigned; determines project scope; participates in fee and change order negotiation; provides input regarding design; resolves design and construction conflicts; approves design and construction invoicing. Manages the development and implementation of a Master Stormwater Drainage Plan for flood control and identification of potential capital projects and developer program; manages and implements the development of a Stormwater Utility Program. Manages review and approval of private development plans including directing review staff, attending pre-submittal meetings, land use meetings and other coordination/review meetings. Coordinates the development and implementation of a GIS program within the Division to assist with development of the Storm Water Utility; tracks complaints, projects, and departmental assets. Coordinates projects, activities permitting, and compliance issues with other federal, state, ad local and/or private agencies. Prepares and manages the division's operating budget, approves division expenditures, assists in preparation of departmental budget. Reviews and approves development agreements including approval of expenditures. Reviews and approves stormwater maintenance agreements; review of innovative designs; and design exceptions or waiver requests with recommendations to Director. Reviews project plans, amendments, construction record drawings, maintenance agreements, plats, and field changes from engineering consultants and contractors. Reviews commercial and residential development plans for compliance with Federal, State, and Local codes and laws. Meets with developers and consultants to discuss policies and standards; addresses engineering and development issues on behalf of the Director. Meets with architects/engineers; provides design developmental comments at various stages of project design; attends all design and project construction progress meetings. Assists in preparation of the City's ten year capital program; provides cost estimates and schedules. Assists in the procurement of architectural and engineering design services and negotiation of contracts; oversees contract execution. Administers the City's Erosion and Stormwater Management program to ensure compliance with State minimum requirements. Ensures adherence to established safety procedures; monitors work environment and use of safety equipment; ensures safety of employees and other individuals; initiates actions necessary to correct deviations or violations. Consults with management staff and other officials to review operations and activities; reviews and provides input into problem resolution; receives advice and directions and takes appropriate action; provide recommendations on various situations. Oversees the preparation and sign off of grant proposals for special funding of City projects and studies. Participates in the development and implementation of the Stormwater Quality Management Program to comply with the National Pollutant Discharge Elimination System permit requirements. Investigates complaints for drainage, erosion, and street repair; answers citizen questions and inquiries. Performs related administrative functions; attends various meetings and participates on committees; prepares reports and related presentations; reviews and evaluates time sheets; participates in policy development, implementation, and change. Operates a fax machine, copier, scanner, plotter, digital camera, personal computer and other equipment necessary to complete essential functions to include word processing, spreadsheet, GIS, e-mail and other programs. Communicates with supervisors, employees, other departments, contractors, vendors, the public and outside agencies; attends various meetings as required. Compiles, calculates, and maintains department payroll records. Performs other related duties as required. Bachelor's degree in Civil Engineering or related field with a minimum of six to nine years of civil engineering experience involving the management of division operations, division budget, and engineering projects; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must hold a Professional Engineer license (Reciprocity to the Commonwealth of Virginia within 6 months, if applicable) . Requires a valid driver's license. Knowledge of the policies, procedures, and activities of the City and or departmental practices as they pertain to the performance of duties relating to the position of Public Works Engineering Manager. Knowledge and understanding of the principles of supervising a work group and is able to provide effective supervision to assigned personnel. Knowledge and technical ability and insight to establish, review and update policies pertaining to the division. Ability to effectively coordinate the review of development projects utilizing knowledge of stormwater and erosion and sediment control requirement for compliance with the same. Knowledge and understanding of the impact of projects on the City and is able to effectively manage capital improvement projects to the benefit of the City. . click apply for full job details
04/14/2026
Full time
Under general direction, this position performs advanced supervisory, mentoring, and administrative work to lead and manage the Engineering Division within the Department of Public Works. Responsibilities include directing operations, coordinating cross-functional efforts, and developing and executing strategic plans to support departmental goals. This role requires a minimum of 25% field presence and demands a high level of energy, responsiveness, and accountability. The position emphasizes consistent follow-up, strong leadership, and effective staff development. Key Responsibilities Leadership & Department Oversight Serve as Acting Director of Public Works in the Director's absence, assuming full operational responsibility for the department. Represent the City and/or Public Works in meetings, presentations, and public forums, including City Council, City Manager briefings, HOA/civic groups, contractors, and internal departments. Engage with citizens and stakeholders to address concerns and communicate initiatives. Provide leadership in committees, organizations, and cross-functional teams, including those outside the technical engineering field. Strategic Planning & Administration Develop and implement strategic initiatives to improve efficiency and ensure alignment with industry best practices. Establish, review, and update policies and standard operating procedures (SOPs) for the division. Prepare and manage the division's Capital Improvement Program (CIP) and annual operating budget, including long-range (5-10 year) planning. Monitor budget execution and make timely, informed funding decisions based on current financial conditions. Operations & Program Management Oversee and manage Public Works capital improvement projects, including workload prioritization and staff coordination. Lead the development and implementation of the Stormwater Quality Management Program to ensure compliance with NPDES permit requirements. Manage and supervise key functional areas, including: Capital Improvement Projects (CIP) Land Acquisition Traffic Division (engineering, planning, signals, signage, pavement markings, in-house operations, and contracts) Ensure effective review of new development projects for compliance with applicable standards and regulations. Maintain working knowledge of VDOT project funding programs, applications, and processes. Emergency Management Oversee, manage, and execute emergency management operations, including responses to significant weather and other critical events. Provide timely briefings and updates to the City Manager, including situational assessments and recommended courses of action. Serve in a key leadership ("alpha") role during emergency response activities. Work Environment & Expectations Regular fieldwork (minimum 25%) is required. Position requires availability during emergencies and critical events. High expectations for leadership, initiative, communication, and accountability. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not speci fi cally spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. Supervises, directs, and evaluates assigned staff; processes employee concerns and problems; directs work; counsels, disciplines, and conducts evaluations; coordinates, work; organizes priorities and assigns work; provides technical expertise; ensures compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures; participates in hiring and training of new employees. Manages the capital improvement program, engineering staff, and special projects as assigned; determines project scope; participates in fee and change order negotiation; provides input regarding design; resolves design and construction conflicts; approves design and construction invoicing. Manages the development and implementation of a Master Stormwater Drainage Plan for flood control and identification of potential capital projects and developer program; manages and implements the development of a Stormwater Utility Program. Manages review and approval of private development plans including directing review staff, attending pre-submittal meetings, land use meetings and other coordination/review meetings. Coordinates the development and implementation of a GIS program within the Division to assist with development of the Storm Water Utility; tracks complaints, projects, and departmental assets. Coordinates projects, activities permitting, and compliance issues with other federal, state, ad local and/or private agencies. Prepares and manages the division's operating budget, approves division expenditures, assists in preparation of departmental budget. Reviews and approves development agreements including approval of expenditures. Reviews and approves stormwater maintenance agreements; review of innovative designs; and design exceptions or waiver requests with recommendations to Director. Reviews project plans, amendments, construction record drawings, maintenance agreements, plats, and field changes from engineering consultants and contractors. Reviews commercial and residential development plans for compliance with Federal, State, and Local codes and laws. Meets with developers and consultants to discuss policies and standards; addresses engineering and development issues on behalf of the Director. Meets with architects/engineers; provides design developmental comments at various stages of project design; attends all design and project construction progress meetings. Assists in preparation of the City's ten year capital program; provides cost estimates and schedules. Assists in the procurement of architectural and engineering design services and negotiation of contracts; oversees contract execution. Administers the City's Erosion and Stormwater Management program to ensure compliance with State minimum requirements. Ensures adherence to established safety procedures; monitors work environment and use of safety equipment; ensures safety of employees and other individuals; initiates actions necessary to correct deviations or violations. Consults with management staff and other officials to review operations and activities; reviews and provides input into problem resolution; receives advice and directions and takes appropriate action; provide recommendations on various situations. Oversees the preparation and sign off of grant proposals for special funding of City projects and studies. Participates in the development and implementation of the Stormwater Quality Management Program to comply with the National Pollutant Discharge Elimination System permit requirements. Investigates complaints for drainage, erosion, and street repair; answers citizen questions and inquiries. Performs related administrative functions; attends various meetings and participates on committees; prepares reports and related presentations; reviews and evaluates time sheets; participates in policy development, implementation, and change. Operates a fax machine, copier, scanner, plotter, digital camera, personal computer and other equipment necessary to complete essential functions to include word processing, spreadsheet, GIS, e-mail and other programs. Communicates with supervisors, employees, other departments, contractors, vendors, the public and outside agencies; attends various meetings as required. Compiles, calculates, and maintains department payroll records. Performs other related duties as required. Bachelor's degree in Civil Engineering or related field with a minimum of six to nine years of civil engineering experience involving the management of division operations, division budget, and engineering projects; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must hold a Professional Engineer license (Reciprocity to the Commonwealth of Virginia within 6 months, if applicable) . Requires a valid driver's license. Knowledge of the policies, procedures, and activities of the City and or departmental practices as they pertain to the performance of duties relating to the position of Public Works Engineering Manager. Knowledge and understanding of the principles of supervising a work group and is able to provide effective supervision to assigned personnel. Knowledge and technical ability and insight to establish, review and update policies pertaining to the division. Ability to effectively coordinate the review of development projects utilizing knowledge of stormwater and erosion and sediment control requirement for compliance with the same. Knowledge and understanding of the impact of projects on the City and is able to effectively manage capital improvement projects to the benefit of the City. . click apply for full job details
High School Science Teacher Ashuelot Valley Academy Join Our Mission to Empower Youth and Inspire Lifelong Learning! Position: High School Science Teacher Start Date: July 7, 2026 Location: Keene, NH Reports To: Director of Academics Salary: Starting at $45,000+, commensurate with experience and qualifications Schedule: Full-Time • Day Shift • Monday - Friday Benefits: Comprehensive benefits package Requirement: Must hold High School Science Certification About the Role Ashuelot Valley Academy is seeking a dedicated High School Science Teacher to support and guide students in a year round academic environment. In this role, you'll work closely with the entire school team to ensure student safety, engagement, and academic success. You will teach from 7:30 AM to 3:30 PM, Monday through Friday, developing and delivering lesson plans aligned with IEP goals and core content standards. Responsibilities include designing project-based assignments, using a variety of assessment tools, and tracking student progress through quarterly grades and ongoing evaluations. Company Background Welcome to Mount Prospect Academy (MPA), a rapidly growing nonprofit agency founded in 2003, with the goal of helping struggling adolescents find a "zest for life" and succeed in the "business of life." MPA has evolved to offer a variety of mental health support services to a diverse population of "hard to treat" and "difficult to place" adolescents. Our targeted services include home and community-based treatment, residential treatment programs, group homes, and special education schools. MPA is known for its ability to achieve successful outcomes with difficult-to-serve individuals throughout New England. Mission: MPA'S mission is to provide a caring, safe therapeutic environment where students have the opportunity to grow and acquire the skills they need to reach their educational and social potential. We aim to develop trusting relationships with students and facilitate experiences that promote their ability to self-regulate; manage thoughts and feelings; and develop feelings of safety, confidence, and competency. Academic Services: Academic instruction and hands-on experiences are core elements of Mount Prospect Academy's holistic treatment philosophy. We specialize in working with difficult-to-serve youth who have not succeeded, academically or behaviorally, in a more traditional academic setting. We provide full school days at MPA's academic programs. Our teachers provide competency-based instruction, and they employ innovative strategies to help non-traditional students learn. We offer academic support services for individualized learning, and our students have full access to the general education curriculum, as outlined in the New Hampshire curriculum standards. Summary: The Classroom Teacher will work closely with the whole school team to ensure the safety and well-being of the students while they participate in the academic program. The teacher will facilitate classes during the 7:30am -3:30pm Monday - Friday workday. Academic program is year-round, and the teacher will work the calendar year with the exception of several vacation periods. They are responsible for generating lesson plans to instruct their students in areas of need per IEP goals and/or core content area, as well as other assigned subject areas. They prepare project-based assignments, utilize a variety of assessment methodologies and engagement tools to support student learning. They also assess students' progress and abilities throughout the school year providing progress and quarter grades. They will also provide evidence of Individual Education Goal (IEP) goal progress for students with this entitlement. Essential Duties and Responsibilities include the following: The teacher functions as part of the academic and treatment team and is responsible for educating and overseeing the supervision of students while in school. The teacher provides instruction, grading and assessment of the assigned academic courses and grade level following the school curriculum. Implements student Individual Education Plan (IEP) program needs including direct support, collaboration or meetings as assigned. Maintains and submits documentation including lesson plans, progress reports, grading, IEP evaluation and ITP progress as needed. Monitors, directs and implements behavioral interventions within the classroom as needed. Monitors, maintains and requests academic materials and supplies related to instruction subject areas including completing appropriate forms. Participates in on-going school curriculum development, professional development, evaluation and assessment as requested. Participates in mandated and assigned professional training offered in the program. Directs and supervises teaching assistants with collaboration with the Dean of Students and Academic Director. Aids in developing school field trips. Participates in faculty meetings as required. Always maintain students' confidentiality and reports all pertinent information to supervisor. Pursues appropriate channels of communication. Understands the administrative structure, chain of command and program philosophy of Mount Prospect Academy. Appropriately represents Mount Prospect Academy to the community, students' parents and outside agencies. Follows all company policies and procedures. Other duties as assigned. Benefits: MPA offers a competitive salary and a comprehensive benefits package, including: Medical Insurance (with Flexible Spending Account & Health Reimbursement Account) Dental & Vision Coverage 403(b) Retirement Plan Life Insurance & AD&D Short-Term & Long-Term Disability Wellness Programs & Telemedicine Access Legal Services & Employee Assistance Program Paid Time Off, Holidays, Tuition Assistance Employee Discount Programs Outdoor activities like skiing, hiking, and paddling to build student engagement Free meals, Company Swag and More! Requirements, Education and/or Experience Must be 21 years of age. Bachelor's Degree Required. Prefer: BA in field of academic content in Science. A preference will be given to teachers with educational experience related to students with identification/diagnosis with emotional disturbances, attention issues or mental health conditions. Prefer: NH DOE certification/teaching license. Two or more years' experience in instruction in the field of general education and/or special education, preferably middle school and high school levels. Note that we can support someone to obtain this certification and develop a professional development plan to ensure it is obtained in a timely fashion. Prefer two years' experience interacting with children/youth, including but not restricted to, camp counselor, coach, babysitting, parent. Mount Prospect Academy (MPA) assures equal opportunity and public access, and if necessary, affirmative action in all its policies regarding employment and provision of services. MPA does not discriminate in its hiring, programs or policies on the basis of race, color, creed, religion, ancestry, national origin, age, disability, sex, marital status and sexual orientation. Mount Prospect Academy strongly recommends, but does not require, that all MPA faculty (employees) stay protected against COVID-19 by getting their primary vaccine series and stay up to date with a booster dose if they are eligible to receive one. PIe85f961994b8-1080
04/14/2026
Full time
High School Science Teacher Ashuelot Valley Academy Join Our Mission to Empower Youth and Inspire Lifelong Learning! Position: High School Science Teacher Start Date: July 7, 2026 Location: Keene, NH Reports To: Director of Academics Salary: Starting at $45,000+, commensurate with experience and qualifications Schedule: Full-Time • Day Shift • Monday - Friday Benefits: Comprehensive benefits package Requirement: Must hold High School Science Certification About the Role Ashuelot Valley Academy is seeking a dedicated High School Science Teacher to support and guide students in a year round academic environment. In this role, you'll work closely with the entire school team to ensure student safety, engagement, and academic success. You will teach from 7:30 AM to 3:30 PM, Monday through Friday, developing and delivering lesson plans aligned with IEP goals and core content standards. Responsibilities include designing project-based assignments, using a variety of assessment tools, and tracking student progress through quarterly grades and ongoing evaluations. Company Background Welcome to Mount Prospect Academy (MPA), a rapidly growing nonprofit agency founded in 2003, with the goal of helping struggling adolescents find a "zest for life" and succeed in the "business of life." MPA has evolved to offer a variety of mental health support services to a diverse population of "hard to treat" and "difficult to place" adolescents. Our targeted services include home and community-based treatment, residential treatment programs, group homes, and special education schools. MPA is known for its ability to achieve successful outcomes with difficult-to-serve individuals throughout New England. Mission: MPA'S mission is to provide a caring, safe therapeutic environment where students have the opportunity to grow and acquire the skills they need to reach their educational and social potential. We aim to develop trusting relationships with students and facilitate experiences that promote their ability to self-regulate; manage thoughts and feelings; and develop feelings of safety, confidence, and competency. Academic Services: Academic instruction and hands-on experiences are core elements of Mount Prospect Academy's holistic treatment philosophy. We specialize in working with difficult-to-serve youth who have not succeeded, academically or behaviorally, in a more traditional academic setting. We provide full school days at MPA's academic programs. Our teachers provide competency-based instruction, and they employ innovative strategies to help non-traditional students learn. We offer academic support services for individualized learning, and our students have full access to the general education curriculum, as outlined in the New Hampshire curriculum standards. Summary: The Classroom Teacher will work closely with the whole school team to ensure the safety and well-being of the students while they participate in the academic program. The teacher will facilitate classes during the 7:30am -3:30pm Monday - Friday workday. Academic program is year-round, and the teacher will work the calendar year with the exception of several vacation periods. They are responsible for generating lesson plans to instruct their students in areas of need per IEP goals and/or core content area, as well as other assigned subject areas. They prepare project-based assignments, utilize a variety of assessment methodologies and engagement tools to support student learning. They also assess students' progress and abilities throughout the school year providing progress and quarter grades. They will also provide evidence of Individual Education Goal (IEP) goal progress for students with this entitlement. Essential Duties and Responsibilities include the following: The teacher functions as part of the academic and treatment team and is responsible for educating and overseeing the supervision of students while in school. The teacher provides instruction, grading and assessment of the assigned academic courses and grade level following the school curriculum. Implements student Individual Education Plan (IEP) program needs including direct support, collaboration or meetings as assigned. Maintains and submits documentation including lesson plans, progress reports, grading, IEP evaluation and ITP progress as needed. Monitors, directs and implements behavioral interventions within the classroom as needed. Monitors, maintains and requests academic materials and supplies related to instruction subject areas including completing appropriate forms. Participates in on-going school curriculum development, professional development, evaluation and assessment as requested. Participates in mandated and assigned professional training offered in the program. Directs and supervises teaching assistants with collaboration with the Dean of Students and Academic Director. Aids in developing school field trips. Participates in faculty meetings as required. Always maintain students' confidentiality and reports all pertinent information to supervisor. Pursues appropriate channels of communication. Understands the administrative structure, chain of command and program philosophy of Mount Prospect Academy. Appropriately represents Mount Prospect Academy to the community, students' parents and outside agencies. Follows all company policies and procedures. Other duties as assigned. Benefits: MPA offers a competitive salary and a comprehensive benefits package, including: Medical Insurance (with Flexible Spending Account & Health Reimbursement Account) Dental & Vision Coverage 403(b) Retirement Plan Life Insurance & AD&D Short-Term & Long-Term Disability Wellness Programs & Telemedicine Access Legal Services & Employee Assistance Program Paid Time Off, Holidays, Tuition Assistance Employee Discount Programs Outdoor activities like skiing, hiking, and paddling to build student engagement Free meals, Company Swag and More! Requirements, Education and/or Experience Must be 21 years of age. Bachelor's Degree Required. Prefer: BA in field of academic content in Science. A preference will be given to teachers with educational experience related to students with identification/diagnosis with emotional disturbances, attention issues or mental health conditions. Prefer: NH DOE certification/teaching license. Two or more years' experience in instruction in the field of general education and/or special education, preferably middle school and high school levels. Note that we can support someone to obtain this certification and develop a professional development plan to ensure it is obtained in a timely fashion. Prefer two years' experience interacting with children/youth, including but not restricted to, camp counselor, coach, babysitting, parent. Mount Prospect Academy (MPA) assures equal opportunity and public access, and if necessary, affirmative action in all its policies regarding employment and provision of services. MPA does not discriminate in its hiring, programs or policies on the basis of race, color, creed, religion, ancestry, national origin, age, disability, sex, marital status and sexual orientation. Mount Prospect Academy strongly recommends, but does not require, that all MPA faculty (employees) stay protected against COVID-19 by getting their primary vaccine series and stay up to date with a booster dose if they are eligible to receive one. PIe85f961994b8-1080
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for Sacramento, CA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Sacramento, CA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/14/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity Job Description As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for Sacramento, CA. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Sacramento, CA Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for The Woodlands, TX. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to The Woodlands, TX Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/14/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for The Woodlands, TX. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to The Woodlands, TX Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for Fort Collins, CO. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Fort Collins, CO Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/14/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist , you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role for Fort Collins, CO. Candidates currently living in this location or willing to self-relocate are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma required. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: US military experience through military service or a military spouse/domestic partner 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.) Prior experience adjusting property claims using virtual technologies Prior property field adjuster experience handling DWG, APS and ALE adjustments Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Xactimate Level 1 and/or Level 2 certification Prior deployments in support of catastrophes Currently hold an active Adjuster License Currently reside within or have the ability to self-relocate to Fort Collins, CO Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $69,920.00 - $133,620.00. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Cannon Corp Description: Step Into a Leadership Role and Shape What's Next. Engineering and Designing Reliable, Responsive, Solutions. Join Cannon as a Regional Manager of Land Development leading our Southern California operations from our Irvine office . This role is positioned as the next step in leadership succession for Cannon's Development group. As a Regional Manager, you will prepare for expanded leadership responsibilities and advancement into a senior leadership role as Director of Development. REGIONAL MANAGER OF LAND DEVELOPMENT JOB SUMMARY The Regional Manager of Land Development is a senior leadership opportunity to expand and guide Cannon's Land Development operations across LA County, Orange County, and the Inland Empire. Reporting to the Director of Development, this position will oversee a diverse portfolio of residential, commercial, and mixed-use development projects, lead and mentor engineering teams, and drive business development efforts with private developers, landowners, and higher education institutions. REGIONAL MANAGER OF LAND DEVELOPMENT JOB DUTIES Leads, mentors, and grows Cannon's Development team across LA County, Orange County, and the Inland Empire. Conducts business development activities, prepares and delivers proposals and presentations, and secures new development opportunities. Provides project management for multiple civil engineering land development projects from proposal through delivery, ensuring budgets, schedules, and quality standards are met. Communicates effectively with various departments, clients, and agencies. Manages and coordinates with various jurisdictional agencies to obtain approvals of improvement plans. Effectively manages quality assurance and quality control. Represents Cannon with professionalism and integrity in all clients, agency, and community interactions. Requirements: Bachelor's degree in civil engineering from an accredited college is required. California P.E. license. 15+ years' experience in civil engineering specifically pertaining to land development projects is required. 10+ years demonstrated experience supervising and successfully managing projects within the constraints of scope, schedule, budget, and performance requirements, providing technical oversight for projects and all related project phases and tasks, to include quality assurance reviews. Experience with business development and client management (obtaining new and repeat business). Maintains strong, active relationships across the Southern California developer and builder community, leveraging industry connections to identify opportunities and strengthen client partnerships. Participates in Land Development organizations such as BIA. Proven ability to lead teams to success, including experience directly reviewing and managing employee performance, and mentoring a team of three or more direct reports. Proven expertise in land development design. Working knowledge of computer software programs used for civil engineering design (AutoCAD, Civil3D, AES, WSPG, Flowmaster, etc.). Proven experience in processing improvement plans with jurisdictional agencies. Comfortable with public speaking, including presenting to clients, agencies, and internal teams. WE OFFER competitive salaries, excellent benefits package, a hybrid work schedule, and an active and positive team building, work environment. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. We work hard. We play hard. We have fun. Cannon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age. Compensation details: 00 Yearly Salary PI8bf24b72ce65-0254
04/14/2026
Full time
Cannon Corp Description: Step Into a Leadership Role and Shape What's Next. Engineering and Designing Reliable, Responsive, Solutions. Join Cannon as a Regional Manager of Land Development leading our Southern California operations from our Irvine office . This role is positioned as the next step in leadership succession for Cannon's Development group. As a Regional Manager, you will prepare for expanded leadership responsibilities and advancement into a senior leadership role as Director of Development. REGIONAL MANAGER OF LAND DEVELOPMENT JOB SUMMARY The Regional Manager of Land Development is a senior leadership opportunity to expand and guide Cannon's Land Development operations across LA County, Orange County, and the Inland Empire. Reporting to the Director of Development, this position will oversee a diverse portfolio of residential, commercial, and mixed-use development projects, lead and mentor engineering teams, and drive business development efforts with private developers, landowners, and higher education institutions. REGIONAL MANAGER OF LAND DEVELOPMENT JOB DUTIES Leads, mentors, and grows Cannon's Development team across LA County, Orange County, and the Inland Empire. Conducts business development activities, prepares and delivers proposals and presentations, and secures new development opportunities. Provides project management for multiple civil engineering land development projects from proposal through delivery, ensuring budgets, schedules, and quality standards are met. Communicates effectively with various departments, clients, and agencies. Manages and coordinates with various jurisdictional agencies to obtain approvals of improvement plans. Effectively manages quality assurance and quality control. Represents Cannon with professionalism and integrity in all clients, agency, and community interactions. Requirements: Bachelor's degree in civil engineering from an accredited college is required. California P.E. license. 15+ years' experience in civil engineering specifically pertaining to land development projects is required. 10+ years demonstrated experience supervising and successfully managing projects within the constraints of scope, schedule, budget, and performance requirements, providing technical oversight for projects and all related project phases and tasks, to include quality assurance reviews. Experience with business development and client management (obtaining new and repeat business). Maintains strong, active relationships across the Southern California developer and builder community, leveraging industry connections to identify opportunities and strengthen client partnerships. Participates in Land Development organizations such as BIA. Proven ability to lead teams to success, including experience directly reviewing and managing employee performance, and mentoring a team of three or more direct reports. Proven expertise in land development design. Working knowledge of computer software programs used for civil engineering design (AutoCAD, Civil3D, AES, WSPG, Flowmaster, etc.). Proven experience in processing improvement plans with jurisdictional agencies. Comfortable with public speaking, including presenting to clients, agencies, and internal teams. WE OFFER competitive salaries, excellent benefits package, a hybrid work schedule, and an active and positive team building, work environment. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. We work hard. We play hard. We have fun. Cannon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age. Compensation details: 00 Yearly Salary PI8bf24b72ce65-0254
Cannon Corp Description: You'll Come for a Job But You'll Stay for an Exciting Career! Engineering and Designing Reliable, Responsive, Solutions. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. We work hard. We play hard. We have fun. JOIN CANNON as a Regional Manager of Land Development in our SAN LUIS OBISPO office. San Luis Obispo is on the beautiful central coast of California, has scenic beaches, is surrounded by the wine country, and offers endless recreational opportunities. REGIONAL MANAGER OF LAND DEVELOPMENT JOB SUMMARY The Regional Manager of Land Development is a senior leadership opportunity to expand and guide Cannon's Land Development operations across the Central Coast. Reporting to the Director of Development, this position will oversee a diverse portfolio of residential, commercial, and mixed-use development projects, lead and mentor engineering teams, and drive business development efforts with private developers, landowners, and higher education institutions. This role may transition into the next step in leadership succession for Cannon's Development group. REGIONAL MANAGER OF LAND DEVELOPMENT JOB DUTIES Leads, mentors, and grows Cannon's Development team across Central Coast. Conducts business development activities, prepares and delivers proposals and presentations, and secures new development opportunities. Provides project management for multiple civil engineering land development projects from proposal through delivery, ensuring budgets, schedules, and quality standards are met. Communicates effectively with various departments, clients, and agencies. Manages and coordinates with various jurisdictional agencies to obtain approvals of improvement plans. Effectively manages quality assurance and quality control. Represents Cannon with professionalism and integrity in all clients, agency, and community interactions. Requirements: Bachelor's degree in civil engineering from an accredited college is required. California P.E. license. 15+ years' experience in civil engineering specifically pertaining to land development projects is required. 10+ years demonstrated experience supervising and successfully managing projects within the constraints of scope, schedule, budget, and performance requirements, providing technical oversight for projects and all related project phases and tasks, to include quality assurance reviews. Experience with business development and client management (obtaining new and repeat business). Maintains strong, active relationships across the Central Coast developer and builder community, leveraging industry connections to identify opportunities and strengthen client partnerships. Participates in Land Development organizations such as Building Industry Association (BIA). Proven ability to lead teams to success, including experience directly reviewing and managing employee performance, and mentoring a team of three or more direct reports. Proven expertise in land development design. Working knowledge of computer software programs used for civil engineering design (AutoCAD, Civil3D, AES, WSPG, Flowmaster, etc.). Proven experience in processing improvement plans with jurisdictional agencies. Comfortable with public speaking, including presenting to clients, agencies, and internal teams. WE OFFER competitive salaries, excellent benefits package, a hybrid work schedule, and an active and positive team building, work environment. Cannon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age. Compensation details: 00 Yearly Salary PIbfa40f304a7c-0257
04/14/2026
Full time
Cannon Corp Description: You'll Come for a Job But You'll Stay for an Exciting Career! Engineering and Designing Reliable, Responsive, Solutions. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. We work hard. We play hard. We have fun. JOIN CANNON as a Regional Manager of Land Development in our SAN LUIS OBISPO office. San Luis Obispo is on the beautiful central coast of California, has scenic beaches, is surrounded by the wine country, and offers endless recreational opportunities. REGIONAL MANAGER OF LAND DEVELOPMENT JOB SUMMARY The Regional Manager of Land Development is a senior leadership opportunity to expand and guide Cannon's Land Development operations across the Central Coast. Reporting to the Director of Development, this position will oversee a diverse portfolio of residential, commercial, and mixed-use development projects, lead and mentor engineering teams, and drive business development efforts with private developers, landowners, and higher education institutions. This role may transition into the next step in leadership succession for Cannon's Development group. REGIONAL MANAGER OF LAND DEVELOPMENT JOB DUTIES Leads, mentors, and grows Cannon's Development team across Central Coast. Conducts business development activities, prepares and delivers proposals and presentations, and secures new development opportunities. Provides project management for multiple civil engineering land development projects from proposal through delivery, ensuring budgets, schedules, and quality standards are met. Communicates effectively with various departments, clients, and agencies. Manages and coordinates with various jurisdictional agencies to obtain approvals of improvement plans. Effectively manages quality assurance and quality control. Represents Cannon with professionalism and integrity in all clients, agency, and community interactions. Requirements: Bachelor's degree in civil engineering from an accredited college is required. California P.E. license. 15+ years' experience in civil engineering specifically pertaining to land development projects is required. 10+ years demonstrated experience supervising and successfully managing projects within the constraints of scope, schedule, budget, and performance requirements, providing technical oversight for projects and all related project phases and tasks, to include quality assurance reviews. Experience with business development and client management (obtaining new and repeat business). Maintains strong, active relationships across the Central Coast developer and builder community, leveraging industry connections to identify opportunities and strengthen client partnerships. Participates in Land Development organizations such as Building Industry Association (BIA). Proven ability to lead teams to success, including experience directly reviewing and managing employee performance, and mentoring a team of three or more direct reports. Proven expertise in land development design. Working knowledge of computer software programs used for civil engineering design (AutoCAD, Civil3D, AES, WSPG, Flowmaster, etc.). Proven experience in processing improvement plans with jurisdictional agencies. Comfortable with public speaking, including presenting to clients, agencies, and internal teams. WE OFFER competitive salaries, excellent benefits package, a hybrid work schedule, and an active and positive team building, work environment. Cannon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age. Compensation details: 00 Yearly Salary PIbfa40f304a7c-0257
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively find opportunities to improve operational efficiency, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal efficiency through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle critical issues and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are efficiently identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $106,650-$191,970. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/14/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Manager, Claims Operations, you will lead and be accountable for property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. Develop engaged employees through regular coaching and feedback to deliver business results. Complete process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in the following location: Colorado Springs, CO. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively find opportunities to improve operational efficiency, member experiences and processes providing feedback to internal partners Build conditions for success removes obstacles, leads and champions change. Achieve optimal efficiency through leading workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle critical issues and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression. Support projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and find opportunities to improve overall process and engagement Ensure risks associated with business activities are efficiently identified, measured, supervised, and controlled in accordance with risk and compliance policies and procedures What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. What sets you apart: Existing manager or previous experience as a manager in property claims 5 years of property claims experience handling moderate severity Homeowners or Dwelling claims Field property claims experience Knowledge of property claims contracts and interpretation of case law Residential construction experience Experience with Xactimate, XactAnalysis and XactContents Experience handling catastrophe claims CPCU or other insurance industry designation Ability to work weekends and overtime if needed US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $106,650-$191,970. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 1+ years relevant property adjusting claims of moderate complexity Experience desk adjusting residential property claims to include water, roof, and personal property File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) Currently hold an active P&C Adjuster license Experience working directly for a standard insurance carrier Experience in a all center environment US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
04/14/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 1+ years relevant property adjusting claims of moderate complexity Experience desk adjusting residential property claims to include water, roof, and personal property File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) Currently hold an active P&C Adjuster license Experience working directly for a standard insurance carrier Experience in a all center environment US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
