Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting Position Summary: The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner . This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning , FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary Responsibilities: Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and ) and sales training resources to effectively target new prospects and market growth opportunities. Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience. Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations. Accurately forecast sales results and trends for a specific territory, group of accounts, etc. Minimum Education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum Experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills & Abilities: Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner. Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively. Strong in person presentation, negotiation and closing skills with customers and prospects. Ability to think creatively and be solution driven. Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations. Capacity to convey ideas effectively and sell a variety of products. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment and strive to be the best. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed. Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
04/19/2026
Full time
Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting Position Summary: The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner . This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning , FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary Responsibilities: Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and ) and sales training resources to effectively target new prospects and market growth opportunities. Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience. Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations. Accurately forecast sales results and trends for a specific territory, group of accounts, etc. Minimum Education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum Experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills & Abilities: Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner. Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively. Strong in person presentation, negotiation and closing skills with customers and prospects. Ability to think creatively and be solution driven. Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations. Capacity to convey ideas effectively and sell a variety of products. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment and strive to be the best. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed. Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting Position Summary: The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner . This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning , FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary Responsibilities: Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and ) and sales training resources to effectively target new prospects and market growth opportunities. Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience. Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations. Accurately forecast sales results and trends for a specific territory, group of accounts, etc. Minimum Education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum Experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills & Abilities: Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner. Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively. Strong in person presentation, negotiation and closing skills with customers and prospects. Ability to think creatively and be solution driven. Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations. Capacity to convey ideas effectively and sell a variety of products. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment and strive to be the best. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed. Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
04/18/2026
Full time
Who We Are: Guest Worldwide is a global collective of dynamic, industry-leading companies with more than 40 years of unparalleled experience serving the unique needs of diverse markets in every corner of the world. From providing full-spectrum hospitality and distribution solutions at Guest Supply and manufacturing award-winning personal care amenities at Gilchrist & Soames, to manufacturing versatile and innovative product assortments that create smarter textile solutions at Manchester Mills, we're proud to provide products to more than 25,000 hotels in over 100 countries. Guest Worldwide is a wholly owned subsidiary of Sysco - an industry leading, global food and beverage distribution company, employing thousands of employees worldwide and home to the 13th largest sales organization in the world. Learn more by visiting Position Summary: The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers in order to become our customers' most valued and trusted business partner . This outside sales representative utilizes consultative selling techniques in order to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning , FF&E and MRO products to hotels, management groups and/or additional markets within an assigned territory. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company. Sales Consultants receive a base salary with an opportunity to earn quarterly bonuses based on KPI achievement. Primary Responsibilities: Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts. Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration. Utilize consultative selling techniques, product knowledge, ROI, system tools (i.e., Phocas, GForce and ) and sales training resources to effectively target new prospects and market growth opportunities. Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience. Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities. Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation. Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Merchandising of changes, increased or decreased product movement, new business, changes in proprietary product or other related information. Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc. Coordinate with other departments as appropriate to meet or exceed customer expectations. Accurately forecast sales results and trends for a specific territory, group of accounts, etc. Minimum Education: Bachelor's degree in Sales, Marketing or Business preferred. Minimum Experience: 3 - 5 years sales experience with proven record of sales success and history of accomplishments. Experience in hospitality or supply/distribution sales preferred. Experience in relationship sales managing new and existing customer opportunities and up-selling preferred. Experience with trip planning, territory routing and account prioritization preferred. Skills & Abilities: Excellent communication (verbal and written), interpersonal and professional interactive skills as necessary to perform at a high level. Ability to communicate clearly via email and phone and effectively present information and respond to questions from management and associates. Capable of working with others in a proactive and constructive manner. Excellent organizational and project management skills, including planning, prioritizing and executing multiple initiatives autonomously while shifting priorities as necessary. Uses time effectively. Strong in person presentation, negotiation and closing skills with customers and prospects. Ability to think creatively and be solution driven. Active listening skills to understand and interpret solution driven selling. Aptitude for processing information and incorporating feedback for interactive business conversations. Capacity to convey ideas effectively and sell a variety of products. Professional demeanor, vibrant personality, and ability to instill trust with people. Goal-oriented and driven self-starter who can work within a team environment and strive to be the best. Familiarity with general finance concepts is required. Respond promptly to customer needs. Solicit customer feedback to improve service. Identify and resolve problems in a timely manner. Gather and analyze information skillfully and develop alternative solutions as needed. Display willingness to make decisions. Exhibit sound and accurate judgment. Make timely decisions. The ability to approach others in a tactful manner. React well under pressure. Accept responsibility for own actions. Follow through on commitments. Demonstrate exceptional work habits, including punctuality and consistent attendance related to job role and customer and all company meetings, functions and conferences. Ensures work and customer requirements are covered when absent. Computer literacy, including familiarity in handling and maintaining a customer database and skills that include Microsoft Office 365 (Word, Excel, Power Point, and Outlook) and Internet navigation. Familiarity with analytical software tools and CRM systems. Physical Demands & Work Environment: While performing the duties of this job, the employee is regularly required to sit, stand, walk and use hands and fingers to operate a computer keyboard, mouse, and telephone to talk and hear. The employee is frequently required to sit and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. This position requires frequent travel to attend appointments, training sessions, staff meetings, company events and/or industry or vendor trade shows. May be required to utilize personal vehicle for business travel that may result in long periods of sitting. Must maintain a valid driver license and provide proof of current automobile insurance coverage as set forth by Sysco. If working remote, must have reliable internet connection and required software to ensure timely communications. Also, have a dedicated workspace free of any distractions, including noise, to participate in customer or conference interactions in a business-friendly environment.
Pinehurst Surgical Clinic PA
Pinehurst, North Carolina
Description: SUMMARY The Cast Technician (works the same job duties as our clinical staff which are multi-skilled health professionals who work interdependently with other healthcare professionals to provide quality healthcare to the patient. They are trained to perform both administrative and clinical skills. The goal of the Clinical staff is to optimize outcomes and improve the quality of life for patients through efficient, cost-effective care. PREFERRED QUALIFICATIONS Graduation from an accredited Medical Assisting Program preferred Current Certification or Registration with no restrictions preferred Current BLS Certification Knowledge of infection control, sterile technique and basic health and safety precautions applicable for work in a clinic setting Use and apply medical terminology appropriately Thorough knowledge of general clinical principles, methodology and measures for outcomes Complete Administrative skills necessary to effectively manage office practice Medical and/or surgical experience preferred Requires ability to stand for up to eight hours a day, bend, reach, squat, kneel, move, lift of patients and/or equipment up to 50 lbs. Cast Technician experience preferred. PERSONAL CHARACTERISTICS High energy level Strong interpersonal skills; tactful Ability to relate sensitively to patients needs Excellent telephone skills and etiquette Maintains confidentiality Uses discretion and sound judgment Ability to establish credibility with physicians, staff, and patients Ability to multi-task; resourceful and well organized; takes initiative Always mindful of quality improvement and cost efficient care Team player, able to maintain a positive attitude Well-groomed ORGANIZATIONAL RELATIONSHIPS Accountable to the Department Manager Requirements: Patient Satisfaction/Responding to Patients: Appropriately schedule any time off and limit unscheduled absences Respond to telephone inquiries relating to department services. Return patient calls promptly. Provide a clean and comfortable environment for patients. Perform all duties in a timely and efficient manner. Patients: Greet the patient as they arrive Follow patient verification protocol Provide high level of customer service Explain treatment procedures Ensure proper consents have been signed prior to the procedure by both the patient and MD Apply casts, all shelf braces and splints as directed by MD Provide after-care instructions Physicians: Assist the physician during examinations and procedures as needed Provide educational materials and aftercare instructions Supply proper equipment Apply universal precautions and maintain a sterile field as appropriate for procedures Escort the patient to the secretary, patient access service associate, or financial counselor Recognize and respond to emergencies per policy Administrative Duties: Perform administrative duties as directed Document patient communications and treatments accurately and appropriately Answer telephones and respond to clinical voice mail messages per policy Maintain task lists Complete charge tickets, labels, consents, dx codes Quality: Computers: Electronic Medical Records & Practice Management Tasks: Accurate Documentation of input charges, notes etc. into TouchWorks per policy Monitor & complete daily clinical tasks per department protocol Maintain rooms, equipment and supplies: Clean rooms and change linens per clinic policy. Dispose of all biohazard material per clinic policy Put away stock upon arrival. Perform inventory of products and prepare reports as requested. Maintain inventory and stocking of products Sterilize and clean equipment and supplies per established protocols Ensure maintenance of equipment is maintained. Clean exam room and nurses station counters and chairs per clinic policy Safety: Ensure Patient & Staff Safety: Follow OSHA guidelines and all PSC policies when caring for patients Follow universal precautions when caring for patients; Use PPE as directed Provide wheelchairs and assist patients with ambulation as needed. Ask for assistance when needed for lifting or transfer patients Finance: Proactively Assist in Fiscal Management of Clinic Resources: Assist with maintaining established par levels on regularly used supplies. Avoid the need to over-night items or pay increased shipping fees for "rush orders." Notify your manager or discuss with peers' blocks of time when there are no appointments to maximize down time completing tasks that are difficult to due during a busy clinic. Growth: Work Collaboratively to Promote Increase in Clinic Patient Volume Assist MD's, department manager and marketing director with Department promotions as needed Look for ways to expand the clinic services and patients. Discuss with department manager as needed. Other duties as assigned: This document is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. PI2aa556d9a66a-0388
04/18/2026
Full time
Description: SUMMARY The Cast Technician (works the same job duties as our clinical staff which are multi-skilled health professionals who work interdependently with other healthcare professionals to provide quality healthcare to the patient. They are trained to perform both administrative and clinical skills. The goal of the Clinical staff is to optimize outcomes and improve the quality of life for patients through efficient, cost-effective care. PREFERRED QUALIFICATIONS Graduation from an accredited Medical Assisting Program preferred Current Certification or Registration with no restrictions preferred Current BLS Certification Knowledge of infection control, sterile technique and basic health and safety precautions applicable for work in a clinic setting Use and apply medical terminology appropriately Thorough knowledge of general clinical principles, methodology and measures for outcomes Complete Administrative skills necessary to effectively manage office practice Medical and/or surgical experience preferred Requires ability to stand for up to eight hours a day, bend, reach, squat, kneel, move, lift of patients and/or equipment up to 50 lbs. Cast Technician experience preferred. PERSONAL CHARACTERISTICS High energy level Strong interpersonal skills; tactful Ability to relate sensitively to patients needs Excellent telephone skills and etiquette Maintains confidentiality Uses discretion and sound judgment Ability to establish credibility with physicians, staff, and patients Ability to multi-task; resourceful and well organized; takes initiative Always mindful of quality improvement and cost efficient care Team player, able to maintain a positive attitude Well-groomed ORGANIZATIONAL RELATIONSHIPS Accountable to the Department Manager Requirements: Patient Satisfaction/Responding to Patients: Appropriately schedule any time off and limit unscheduled absences Respond to telephone inquiries relating to department services. Return patient calls promptly. Provide a clean and comfortable environment for patients. Perform all duties in a timely and efficient manner. Patients: Greet the patient as they arrive Follow patient verification protocol Provide high level of customer service Explain treatment procedures Ensure proper consents have been signed prior to the procedure by both the patient and MD Apply casts, all shelf braces and splints as directed by MD Provide after-care instructions Physicians: Assist the physician during examinations and procedures as needed Provide educational materials and aftercare instructions Supply proper equipment Apply universal precautions and maintain a sterile field as appropriate for procedures Escort the patient to the secretary, patient access service associate, or financial counselor Recognize and respond to emergencies per policy Administrative Duties: Perform administrative duties as directed Document patient communications and treatments accurately and appropriately Answer telephones and respond to clinical voice mail messages per policy Maintain task lists Complete charge tickets, labels, consents, dx codes Quality: Computers: Electronic Medical Records & Practice Management Tasks: Accurate Documentation of input charges, notes etc. into TouchWorks per policy Monitor & complete daily clinical tasks per department protocol Maintain rooms, equipment and supplies: Clean rooms and change linens per clinic policy. Dispose of all biohazard material per clinic policy Put away stock upon arrival. Perform inventory of products and prepare reports as requested. Maintain inventory and stocking of products Sterilize and clean equipment and supplies per established protocols Ensure maintenance of equipment is maintained. Clean exam room and nurses station counters and chairs per clinic policy Safety: Ensure Patient & Staff Safety: Follow OSHA guidelines and all PSC policies when caring for patients Follow universal precautions when caring for patients; Use PPE as directed Provide wheelchairs and assist patients with ambulation as needed. Ask for assistance when needed for lifting or transfer patients Finance: Proactively Assist in Fiscal Management of Clinic Resources: Assist with maintaining established par levels on regularly used supplies. Avoid the need to over-night items or pay increased shipping fees for "rush orders." Notify your manager or discuss with peers' blocks of time when there are no appointments to maximize down time completing tasks that are difficult to due during a busy clinic. Growth: Work Collaboratively to Promote Increase in Clinic Patient Volume Assist MD's, department manager and marketing director with Department promotions as needed Look for ways to expand the clinic services and patients. Discuss with department manager as needed. Other duties as assigned: This document is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. PI2aa556d9a66a-0388
Since 1952, Kiely Family of Companies has been building lasting relationships and delivering innovative design-build solutions that put our customers' success first. Founded by John F. Kiely Sr., we have grown into a diversified group of companies whose unique capabilities enhance one another, making us greater than the sum of our parts. Recognized on the ENR 400, 500, and 600 lists for engineering and construction excellence, KIELY is a leading design-build, construction, and engineering services provider specializing in infrastructure solutions for the natural gas, water and wastewater, electric, industrial, commercial, and midstream pipeline industries. Our integrated engineering and construction teams deliver turnkey solutions - from initial design and permitting through construction, commissioning, and ongoing support - helping customers build, maintain, and modernize critical infrastructure. Our culture is built on teamwork, technological innovation, and the highest ethical standards. We refer to our employees as team members because together we empower, partner, and advance-serving a purpose far greater than any individual project. Kiely team members are an elite group of behind-the-scenes professionals who embody our core values and are dedicated to making a meaningful impact. Position Summary: We are seeking a creative and strategic Manager, Digital Content & Marketing to lead the development of visual expression of our brand during a period of growth and integration. As a multi-generation, family-led construction and infrastructure company, we are actively unifying dozens of acquired operating companies across electric, gas, water, and construction under a single, cohesive brand system. This role is responsible for developing and maintaining a consistent brand identity across digital, print, and physical platforms. The ideal candidate is a strategic, hands-on creative leader who combines strong design expertise with project management skills. This individual will create compelling content, establish brand standards, collaborate with internal stakeholders, and manage external vendors to ensure all marketing efforts align with business objectives and deliver a high-quality, unified brand experience. Responsibilities: Translate brand strategy into scalable, cohesive design systems that support growth and acquisitions Align creative direction with business objectives, simplifying complex information into clear, engaging visual content Design, produce, and oversee a wide range of assets, including marketing collateral, digital and print campaigns, fleet graphics, signage, and internal communications Partner with executives, marketing teams, and cross-functional stakeholders to develop and execute content that drives business goals Establish and maintain workflows, templates, and brand standards to ensure consistency and efficiency Manage relationships with external vendors (photographers, videographers, creative agencies), ensuring deliverables meet brand and marketing expectations Monitor industry trends in digital marketing and design, recommending innovative improvements Lead creative brainstorming sessions and contribute to campaign and content strategy development Travel as needed to job sites, company events, and various office locations Competencies: Bachelor's degree in Graphic Design, Marketing, Communications, or a related field 6+ years of experience in branding, design, content creation, and creative leadership Proven experience designing for real-world applications, including vehicles, signage, print materials, and physical environments Ability to clearly communicate design rationale and trade-offs to non-creative stakeholders Experience working in complex, multi-stakeholder organizations Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro) and related design/video tools Strong understanding of branding, typography, layout, and visual storytelling Excellent communication, organizational, and project management skills Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment Benefits and Compensation: Position offers competitive pay, benefits, paid vacation, and health/dental insurance. Full-time: $90,000-$105,000 a year, based on experience and qualifications. Equal Opportunity Employer, M/F/D/V Kiely Family of Companies is a growing and dynamic company actively seeking applications and resumes from exceptional candidates. Whether you come equipped with years of experience in the underground utility field-or you're ready to work hard and get there-we want to hear from you PI34ada34b5-
04/18/2026
Full time
Since 1952, Kiely Family of Companies has been building lasting relationships and delivering innovative design-build solutions that put our customers' success first. Founded by John F. Kiely Sr., we have grown into a diversified group of companies whose unique capabilities enhance one another, making us greater than the sum of our parts. Recognized on the ENR 400, 500, and 600 lists for engineering and construction excellence, KIELY is a leading design-build, construction, and engineering services provider specializing in infrastructure solutions for the natural gas, water and wastewater, electric, industrial, commercial, and midstream pipeline industries. Our integrated engineering and construction teams deliver turnkey solutions - from initial design and permitting through construction, commissioning, and ongoing support - helping customers build, maintain, and modernize critical infrastructure. Our culture is built on teamwork, technological innovation, and the highest ethical standards. We refer to our employees as team members because together we empower, partner, and advance-serving a purpose far greater than any individual project. Kiely team members are an elite group of behind-the-scenes professionals who embody our core values and are dedicated to making a meaningful impact. Position Summary: We are seeking a creative and strategic Manager, Digital Content & Marketing to lead the development of visual expression of our brand during a period of growth and integration. As a multi-generation, family-led construction and infrastructure company, we are actively unifying dozens of acquired operating companies across electric, gas, water, and construction under a single, cohesive brand system. This role is responsible for developing and maintaining a consistent brand identity across digital, print, and physical platforms. The ideal candidate is a strategic, hands-on creative leader who combines strong design expertise with project management skills. This individual will create compelling content, establish brand standards, collaborate with internal stakeholders, and manage external vendors to ensure all marketing efforts align with business objectives and deliver a high-quality, unified brand experience. Responsibilities: Translate brand strategy into scalable, cohesive design systems that support growth and acquisitions Align creative direction with business objectives, simplifying complex information into clear, engaging visual content Design, produce, and oversee a wide range of assets, including marketing collateral, digital and print campaigns, fleet graphics, signage, and internal communications Partner with executives, marketing teams, and cross-functional stakeholders to develop and execute content that drives business goals Establish and maintain workflows, templates, and brand standards to ensure consistency and efficiency Manage relationships with external vendors (photographers, videographers, creative agencies), ensuring deliverables meet brand and marketing expectations Monitor industry trends in digital marketing and design, recommending innovative improvements Lead creative brainstorming sessions and contribute to campaign and content strategy development Travel as needed to job sites, company events, and various office locations Competencies: Bachelor's degree in Graphic Design, Marketing, Communications, or a related field 6+ years of experience in branding, design, content creation, and creative leadership Proven experience designing for real-world applications, including vehicles, signage, print materials, and physical environments Ability to clearly communicate design rationale and trade-offs to non-creative stakeholders Experience working in complex, multi-stakeholder organizations Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro) and related design/video tools Strong understanding of branding, typography, layout, and visual storytelling Excellent communication, organizational, and project management skills Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment Benefits and Compensation: Position offers competitive pay, benefits, paid vacation, and health/dental insurance. Full-time: $90,000-$105,000 a year, based on experience and qualifications. Equal Opportunity Employer, M/F/D/V Kiely Family of Companies is a growing and dynamic company actively seeking applications and resumes from exceptional candidates. Whether you come equipped with years of experience in the underground utility field-or you're ready to work hard and get there-we want to hear from you PI34ada34b5-
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/18/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/18/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Calgon Carbon A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come. Position: Marketing Manager - Drinking Water Solutions Location: Headquarters - Moon Township, PA Excellent Benefits : Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks : Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 pm We are seeking a highly skilled, organized, and motivated Marketing Manager to join our growing team. The ideal candidate will have a strong technical background combined with marketing expertise to effectively communicate our products' value to both technical and non-technical audiences. This role requires a blend of strategic thinking, marketing knowledge with a focus on digital aspects and analysis, technical content development, and hands-on execution to drive our marketing initiatives as we prepare for significant growth due to new regulations driving the drinking water treatment industry. The Marketing Manager - Drinking Water Solutions is responsible for supporting the Drinking Water Solutions business line through market research and data analysis, including market share, competitive analysis, and market research into new potential markets or product offerings. Additionally, the Marketing Manager is responsible for adjusting, updating, and tracking key metrics and ROI for marketing plans and advertising strategy. The Marketing Manager also develops marketing materials to support the Business Line, including managing the on-line hosting and distribution of such materials, refreshing existing content, and creating (including collaborative writing of) new collateral to bolster how we promote and highlight our products and services for both technical and non-technical audiences. The Manager spearheads and manages marketing projects as assigned by the Business Line managerial team. The Marketing Manager also coordinates and develops various marketing activities and materials, such as lead generation and distribution, conference/show participation throughout the year, advertising campaigns and strategy, email campaigns, marketing analytics, etc. The Marketing Manager is a key contributor to the marketing budget, including creation and management of said budget, as well as finding, vetting, managing, and utilizing third party vendors as needed for support with collateral production, creative content, publications, conferences support (e.g., booths, giveaways, printed materials), etc. Duties and Responsibilities (not limited to) Collaborate cross-functionally with sales, product management, engineering, R&D, field services, communications, and other groups to understand products, services, data and translate them into compelling marketing messages and sales tools such as presentations, data sheets, FAQs, market brochures, one pagers, guides, advertisements, etc. that support and elevate the customer journeyCreate, edit, and maintain high-quality technical documentation for marketing and promotion purposes, including white papers, case studies, tech notes, etc. that clearly align with our marketing messaging and articulate the technical aspects and benefits of our products to best position ourselves in the marketManaging outside vendors for support with marketing collateral creation and other marketing support functionsCoordinate, create, update/edit, and oversee various marketing activities to engage with customers, including webinars, podcasts, blogs, conferences, social media posts, email blasts, videos (demonstration, training, promotional), etc.Conduct market research to identify trends, customer needs and competitive landscape. Conduct in-depth competitive analysisTrack and communicate relevant regulatory updatesPlan, execute (including generation, qualification, and distribution), track, and analyze marketing campaigns to drive product awareness, core messaging, market positioning and lead generation (and capturing via specific customer contact lists, direct marketing, and education) for the Drinking Water Solutions business lineMonitor and report on the effectiveness of marketing activities, using data to track and to optimize future campaignsPrepare internal reports to effectively communicate projects and results. Internally communicate updates on market information and strategy Qualifications A Bachelor's degree (B.A. or B.S.), or equivalent from four-year college or university is required (Marketing or Business Management or relevant technical degree) 3-5 years of marketing (e.g., Marketing Strategy, Marketing Collateral and Content), communications, or technical sales experience with a chemical/environmental B2B company is requiredMarketing or communications experience in the water treatment industry is preferredKnowledge of SEO best practices and digital marketing trends is preferredProficiency in graphic design tools (e.g., Adobe Creative Suite, Canva, etc.) is preferredFamiliarity with commonly used software for marketing and overall purposes: MS Office (including Excel, Word, Office, SharePoint, Teams, OneDrive, etc.), Constant Contact, Salesforce/CRM, On24, Asana, Brandfolder/DAM, Google Analytics, etc. is preferred More about Calgon Carbon, A Kuraray Company We are a company of scientific innovators with over 205 patents. For over 75 years, we've been innovating solutions to the world's emerging challenges. Since creating the first activated carbon products from bituminous coal in the 1940s, Calgon Carbon has been a pioneer in developing advanced products, systems and services for air and water purification. Calgon Carbon's product portfolio now encompasses more than 700 direct market applications. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,350 people and operates 20 manufacturing, reactivation, innovation and equipment fabrication facilities in the U.S., Asia, and in Europe, where Calgon Carbon is known as Chemviron. Calgon Carbon was acquired by Kuraray in March of 2018. With complementary products and services, the combined organization will continue to focus on providing the highest quality and most innovative activated carbon and filtration media products, equipment, and services to meet customer needs anywhere in the world. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran PI284e03333d1e-8845
04/18/2026
Full time
Calgon Carbon A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come. Position: Marketing Manager - Drinking Water Solutions Location: Headquarters - Moon Township, PA Excellent Benefits : Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match! Perks : Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities. Hours of work: Full-time position with hours Monday-Friday 9:00-5:00 pm We are seeking a highly skilled, organized, and motivated Marketing Manager to join our growing team. The ideal candidate will have a strong technical background combined with marketing expertise to effectively communicate our products' value to both technical and non-technical audiences. This role requires a blend of strategic thinking, marketing knowledge with a focus on digital aspects and analysis, technical content development, and hands-on execution to drive our marketing initiatives as we prepare for significant growth due to new regulations driving the drinking water treatment industry. The Marketing Manager - Drinking Water Solutions is responsible for supporting the Drinking Water Solutions business line through market research and data analysis, including market share, competitive analysis, and market research into new potential markets or product offerings. Additionally, the Marketing Manager is responsible for adjusting, updating, and tracking key metrics and ROI for marketing plans and advertising strategy. The Marketing Manager also develops marketing materials to support the Business Line, including managing the on-line hosting and distribution of such materials, refreshing existing content, and creating (including collaborative writing of) new collateral to bolster how we promote and highlight our products and services for both technical and non-technical audiences. The Manager spearheads and manages marketing projects as assigned by the Business Line managerial team. The Marketing Manager also coordinates and develops various marketing activities and materials, such as lead generation and distribution, conference/show participation throughout the year, advertising campaigns and strategy, email campaigns, marketing analytics, etc. The Marketing Manager is a key contributor to the marketing budget, including creation and management of said budget, as well as finding, vetting, managing, and utilizing third party vendors as needed for support with collateral production, creative content, publications, conferences support (e.g., booths, giveaways, printed materials), etc. Duties and Responsibilities (not limited to) Collaborate cross-functionally with sales, product management, engineering, R&D, field services, communications, and other groups to understand products, services, data and translate them into compelling marketing messages and sales tools such as presentations, data sheets, FAQs, market brochures, one pagers, guides, advertisements, etc. that support and elevate the customer journeyCreate, edit, and maintain high-quality technical documentation for marketing and promotion purposes, including white papers, case studies, tech notes, etc. that clearly align with our marketing messaging and articulate the technical aspects and benefits of our products to best position ourselves in the marketManaging outside vendors for support with marketing collateral creation and other marketing support functionsCoordinate, create, update/edit, and oversee various marketing activities to engage with customers, including webinars, podcasts, blogs, conferences, social media posts, email blasts, videos (demonstration, training, promotional), etc.Conduct market research to identify trends, customer needs and competitive landscape. Conduct in-depth competitive analysisTrack and communicate relevant regulatory updatesPlan, execute (including generation, qualification, and distribution), track, and analyze marketing campaigns to drive product awareness, core messaging, market positioning and lead generation (and capturing via specific customer contact lists, direct marketing, and education) for the Drinking Water Solutions business lineMonitor and report on the effectiveness of marketing activities, using data to track and to optimize future campaignsPrepare internal reports to effectively communicate projects and results. Internally communicate updates on market information and strategy Qualifications A Bachelor's degree (B.A. or B.S.), or equivalent from four-year college or university is required (Marketing or Business Management or relevant technical degree) 3-5 years of marketing (e.g., Marketing Strategy, Marketing Collateral and Content), communications, or technical sales experience with a chemical/environmental B2B company is requiredMarketing or communications experience in the water treatment industry is preferredKnowledge of SEO best practices and digital marketing trends is preferredProficiency in graphic design tools (e.g., Adobe Creative Suite, Canva, etc.) is preferredFamiliarity with commonly used software for marketing and overall purposes: MS Office (including Excel, Word, Office, SharePoint, Teams, OneDrive, etc.), Constant Contact, Salesforce/CRM, On24, Asana, Brandfolder/DAM, Google Analytics, etc. is preferred More about Calgon Carbon, A Kuraray Company We are a company of scientific innovators with over 205 patents. For over 75 years, we've been innovating solutions to the world's emerging challenges. Since creating the first activated carbon products from bituminous coal in the 1940s, Calgon Carbon has been a pioneer in developing advanced products, systems and services for air and water purification. Calgon Carbon's product portfolio now encompasses more than 700 direct market applications. Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,350 people and operates 20 manufacturing, reactivation, innovation and equipment fabrication facilities in the U.S., Asia, and in Europe, where Calgon Carbon is known as Chemviron. Calgon Carbon was acquired by Kuraray in March of 2018. With complementary products and services, the combined organization will continue to focus on providing the highest quality and most innovative activated carbon and filtration media products, equipment, and services to meet customer needs anywhere in the world. Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran PI284e03333d1e-8845
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/18/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/18/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/18/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/18/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/18/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/18/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/18/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/18/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
COMPLIANCE OFFICER SENIOR-MORTGAGE ORIGINATION WHAT IS THE OPPORTUNITY? The Compliance Officer Senior - Mortgage is responsible for managing and maintaining assigned areas of the compliance program covering U.S. Mortgage Banking including monitoring business area compliance with applicable laws and regulations, ensuring controls are in place to mitigate compliance risk. Maintaining regulatory change management, policies and procedures, training, and advisory matters for mortgage lending compliance. This role is responsible for directly managing oversight of the U.S. Mortgage Banking division, assisting business areas to implement corrective actions or procedural changes, and applying a risk-based approach. WHAT WILL YOU DO? Serve as a mortgage compliance subject matter expert for assigned areas. Review marketing materials for business areas or products including mortgage ensuring materials comply with regulatory and business standards. Manage regulatory change management and participate with business areas supported such as mortgage, in addition to other business areas or support functions Monitor legislative/regulatory/enforcement activity and trends for impacts to business line activities. Provide mortgage compliance advice and guidance to business areas and with assigned business projects. Assist with regulatory examination and serve as liaison with regulators. Manage assigned staff and conduct appropriate coaching to colleagues on interpretation and application of regulatory requirements to business processes. Develop and maintain compliance policies and standards that address key risk activities. Implement any corrective actions or risk mitigation measures and track, report and validate corrective actions. Provide support in risk assessments and internal audits. Review and document procedures to ensure secure maintenance and quality of records. Comply fully with all Bank Compliance policies and procedures as well as all regulatory requirements (e.g. Truth in Lending Act, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 7 years of lending, compliance, and regulatory reporting. Minimum 5 years of financial services experience Additional Qualifications Advance knowledge in mortgage oringination compliance (highly preferred) Advanced knowledge of banking compliance laws and regulations, as related to mortgage lending, and mortgage banking operations (Examples include but are not limited to: ECOA/Regulation B, FCRA , Flood Disaster Protection Act, Truth in Savings Act, SCRA, HMDA, RESPA, TILA, Regulation O, Regulation W. Ability to analyze complex situations and provide guidance, make recommendations, and/or escalate issues to appropriate levels of management. Ability to interact with federal regulatory agencies. Ability to operate effectively in a fast-paced environment. Excellent organizational and analytical skills. Ability to communicate clearly and professionally with all levels of an organization. Excellent written and verbal communications skills. Effective interpersonal skills. Excellent time management skills and be accustomed to working with deadlines. Certified Internal Auditor (CIA), and/or Certified Financial Services Auditor (CFSA) designation a plus. Experience communicating and interacting with regulatory agencies, including exam management and other regulatory affairs. For Banking Compliance related roles, Certified Compliance Risk Manager (CRCM) or Certified Mortgage Compliance Professional (CMCP) Preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
04/18/2026
Full time
COMPLIANCE OFFICER SENIOR-MORTGAGE ORIGINATION WHAT IS THE OPPORTUNITY? The Compliance Officer Senior - Mortgage is responsible for managing and maintaining assigned areas of the compliance program covering U.S. Mortgage Banking including monitoring business area compliance with applicable laws and regulations, ensuring controls are in place to mitigate compliance risk. Maintaining regulatory change management, policies and procedures, training, and advisory matters for mortgage lending compliance. This role is responsible for directly managing oversight of the U.S. Mortgage Banking division, assisting business areas to implement corrective actions or procedural changes, and applying a risk-based approach. WHAT WILL YOU DO? Serve as a mortgage compliance subject matter expert for assigned areas. Review marketing materials for business areas or products including mortgage ensuring materials comply with regulatory and business standards. Manage regulatory change management and participate with business areas supported such as mortgage, in addition to other business areas or support functions Monitor legislative/regulatory/enforcement activity and trends for impacts to business line activities. Provide mortgage compliance advice and guidance to business areas and with assigned business projects. Assist with regulatory examination and serve as liaison with regulators. Manage assigned staff and conduct appropriate coaching to colleagues on interpretation and application of regulatory requirements to business processes. Develop and maintain compliance policies and standards that address key risk activities. Implement any corrective actions or risk mitigation measures and track, report and validate corrective actions. Provide support in risk assessments and internal audits. Review and document procedures to ensure secure maintenance and quality of records. Comply fully with all Bank Compliance policies and procedures as well as all regulatory requirements (e.g. Truth in Lending Act, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). WHAT DO YOU NEED TO SUCCEED? Required Qualifications Bachelor's Degree or equivalent Minimum 7 years of lending, compliance, and regulatory reporting. Minimum 5 years of financial services experience Additional Qualifications Advance knowledge in mortgage oringination compliance (highly preferred) Advanced knowledge of banking compliance laws and regulations, as related to mortgage lending, and mortgage banking operations (Examples include but are not limited to: ECOA/Regulation B, FCRA , Flood Disaster Protection Act, Truth in Savings Act, SCRA, HMDA, RESPA, TILA, Regulation O, Regulation W. Ability to analyze complex situations and provide guidance, make recommendations, and/or escalate issues to appropriate levels of management. Ability to interact with federal regulatory agencies. Ability to operate effectively in a fast-paced environment. Excellent organizational and analytical skills. Ability to communicate clearly and professionally with all levels of an organization. Excellent written and verbal communications skills. Effective interpersonal skills. Excellent time management skills and be accustomed to working with deadlines. Certified Internal Auditor (CIA), and/or Certified Financial Services Auditor (CFSA) designation a plus. Experience communicating and interacting with regulatory agencies, including exam management and other regulatory affairs. For Banking Compliance related roles, Certified Compliance Risk Manager (CRCM) or Certified Mortgage Compliance Professional (CMCP) Preferred. WHAT'S IN IT FOR YOU? Compensation Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date Generous 401(k) company matching contribution Career Development through Tuition Reimbursement and other internal upskilling and training resources Valued Time Away benefits including vacation, sick and volunteer time Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs Career Mobility support from a dedicated recruitment team Colleague Resource Groups to support networking and community engagement Get a more detailed look at our Benefits and Perks. ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us. INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/18/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/18/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
Pinehurst Surgical Clinic PA
Pinehurst, North Carolina
Description: SUMMARY The Cast Technician (works the same job duties as our clinical staff which are multi-skilled health professionals who work interdependently with other healthcare professionals to provide quality healthcare to the patient. They are trained to perform both administrative and clinical skills. The goal of the Clinical staff is to optimize outcomes and improve the quality of life for patients through efficient, cost-effective care. PREFERRED QUALIFICATIONS Graduation from an accredited Medical Assisting Program preferred Current Certification or Registration with no restrictions preferred Current BLS Certification Knowledge of infection control, sterile technique and basic health and safety precautions applicable for work in a clinic setting Use and apply medical terminology appropriately Thorough knowledge of general clinical principles, methodology and measures for outcomes Complete Administrative skills necessary to effectively manage office practice Medical and/or surgical experience preferred Requires ability to stand for up to eight hours a day, bend, reach, squat, kneel, move, lift of patients and/or equipment up to 50 lbs. Cast Technician experience preferred. PERSONAL CHARACTERISTICS High energy level Strong interpersonal skills; tactful Ability to relate sensitively to patients needs Excellent telephone skills and etiquette Maintains confidentiality Uses discretion and sound judgment Ability to establish credibility with physicians, staff, and patients Ability to multi-task; resourceful and well organized; takes initiative Always mindful of quality improvement and cost efficient care Team player, able to maintain a positive attitude Well-groomed ORGANIZATIONAL RELATIONSHIPS Accountable to the Department Manager Requirements: Patient Satisfaction/Responding to Patients: Appropriately schedule any time off and limit unscheduled absences Respond to telephone inquiries relating to department services. Return patient calls promptly. Provide a clean and comfortable environment for patients. Perform all duties in a timely and efficient manner. Patients: Greet the patient as they arrive Follow patient verification protocol Provide high level of customer service Explain treatment procedures Ensure proper consents have been signed prior to the procedure by both the patient and MD Apply casts, all shelf braces and splints as directed by MD Provide after-care instructions Physicians: Assist the physician during examinations and procedures as needed Provide educational materials and aftercare instructions Supply proper equipment Apply universal precautions and maintain a sterile field as appropriate for procedures Escort the patient to the secretary, patient access service associate, or financial counselor Recognize and respond to emergencies per policy Administrative Duties: Perform administrative duties as directed Document patient communications and treatments accurately and appropriately Answer telephones and respond to clinical voice mail messages per policy Maintain task lists Complete charge tickets, labels, consents, dx codes Quality: Computers: Electronic Medical Records & Practice Management Tasks: Accurate Documentation of input charges, notes etc. into TouchWorks per policy Monitor & complete daily clinical tasks per department protocol Maintain rooms, equipment and supplies: Clean rooms and change linens per clinic policy. Dispose of all biohazard material per clinic policy Put away stock upon arrival. Perform inventory of products and prepare reports as requested. Maintain inventory and stocking of products Sterilize and clean equipment and supplies per established protocols Ensure maintenance of equipment is maintained. Clean exam room and nurses station counters and chairs per clinic policy Safety: Ensure Patient & Staff Safety: Follow OSHA guidelines and all PSC policies when caring for patients Follow universal precautions when caring for patients; Use PPE as directed Provide wheelchairs and assist patients with ambulation as needed. Ask for assistance when needed for lifting or transfer patients Finance: Proactively Assist in Fiscal Management of Clinic Resources: Assist with maintaining established par levels on regularly used supplies. Avoid the need to over-night items or pay increased shipping fees for "rush orders." Notify your manager or discuss with peers' blocks of time when there are no appointments to maximize down time completing tasks that are difficult to due during a busy clinic. Growth: Work Collaboratively to Promote Increase in Clinic Patient Volume Assist MD's, department manager and marketing director with Department promotions as needed Look for ways to expand the clinic services and patients. Discuss with department manager as needed. Other duties as assigned: This document is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. PI2aa556d9a66a-0388
04/18/2026
Full time
Description: SUMMARY The Cast Technician (works the same job duties as our clinical staff which are multi-skilled health professionals who work interdependently with other healthcare professionals to provide quality healthcare to the patient. They are trained to perform both administrative and clinical skills. The goal of the Clinical staff is to optimize outcomes and improve the quality of life for patients through efficient, cost-effective care. PREFERRED QUALIFICATIONS Graduation from an accredited Medical Assisting Program preferred Current Certification or Registration with no restrictions preferred Current BLS Certification Knowledge of infection control, sterile technique and basic health and safety precautions applicable for work in a clinic setting Use and apply medical terminology appropriately Thorough knowledge of general clinical principles, methodology and measures for outcomes Complete Administrative skills necessary to effectively manage office practice Medical and/or surgical experience preferred Requires ability to stand for up to eight hours a day, bend, reach, squat, kneel, move, lift of patients and/or equipment up to 50 lbs. Cast Technician experience preferred. PERSONAL CHARACTERISTICS High energy level Strong interpersonal skills; tactful Ability to relate sensitively to patients needs Excellent telephone skills and etiquette Maintains confidentiality Uses discretion and sound judgment Ability to establish credibility with physicians, staff, and patients Ability to multi-task; resourceful and well organized; takes initiative Always mindful of quality improvement and cost efficient care Team player, able to maintain a positive attitude Well-groomed ORGANIZATIONAL RELATIONSHIPS Accountable to the Department Manager Requirements: Patient Satisfaction/Responding to Patients: Appropriately schedule any time off and limit unscheduled absences Respond to telephone inquiries relating to department services. Return patient calls promptly. Provide a clean and comfortable environment for patients. Perform all duties in a timely and efficient manner. Patients: Greet the patient as they arrive Follow patient verification protocol Provide high level of customer service Explain treatment procedures Ensure proper consents have been signed prior to the procedure by both the patient and MD Apply casts, all shelf braces and splints as directed by MD Provide after-care instructions Physicians: Assist the physician during examinations and procedures as needed Provide educational materials and aftercare instructions Supply proper equipment Apply universal precautions and maintain a sterile field as appropriate for procedures Escort the patient to the secretary, patient access service associate, or financial counselor Recognize and respond to emergencies per policy Administrative Duties: Perform administrative duties as directed Document patient communications and treatments accurately and appropriately Answer telephones and respond to clinical voice mail messages per policy Maintain task lists Complete charge tickets, labels, consents, dx codes Quality: Computers: Electronic Medical Records & Practice Management Tasks: Accurate Documentation of input charges, notes etc. into TouchWorks per policy Monitor & complete daily clinical tasks per department protocol Maintain rooms, equipment and supplies: Clean rooms and change linens per clinic policy. Dispose of all biohazard material per clinic policy Put away stock upon arrival. Perform inventory of products and prepare reports as requested. Maintain inventory and stocking of products Sterilize and clean equipment and supplies per established protocols Ensure maintenance of equipment is maintained. Clean exam room and nurses station counters and chairs per clinic policy Safety: Ensure Patient & Staff Safety: Follow OSHA guidelines and all PSC policies when caring for patients Follow universal precautions when caring for patients; Use PPE as directed Provide wheelchairs and assist patients with ambulation as needed. Ask for assistance when needed for lifting or transfer patients Finance: Proactively Assist in Fiscal Management of Clinic Resources: Assist with maintaining established par levels on regularly used supplies. Avoid the need to over-night items or pay increased shipping fees for "rush orders." Notify your manager or discuss with peers' blocks of time when there are no appointments to maximize down time completing tasks that are difficult to due during a busy clinic. Growth: Work Collaboratively to Promote Increase in Clinic Patient Volume Assist MD's, department manager and marketing director with Department promotions as needed Look for ways to expand the clinic services and patients. Discuss with department manager as needed. Other duties as assigned: This document is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. PI2aa556d9a66a-0388
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
04/18/2026
Full time
Role Summary/Purpose: The AVP, Product Optimization Analyst will be responsible for supporting all related product optimization analytical activities across SYF new products. We are seeking a highly analytical and collaborative Product Optimization Analyst to join our team. This role offers a unique opportunity to work cross-functionally with product, credit, finance, commercial, digital, technology teams to drive analytics and optimization strategies across new and existing products, installment, revolving, digital wallet initiatives, new features, capabilities and distributions channels. The right candidate for this position will have the chance to drive product performance optimization while working on cutting-edge solutions and process innovation, including underwriting enhancements, collaborating with diverse teams to make a significant impact on our digital and financial product offerings. We are looking for an innovative, proactive and naturally curious candidate who will play a central role in working with internal and external parties to deliver best in class analytics to develop and deliver the future strategy for our new product offerings. This role reports to the SVP, Product Optimization. Essential Responsibilities: Provide primary analytical support for Product Optimization analytics and strategies. Analyze large and complex datasets to uncover insights that inform product optimization strategies. Collaborate with product, finance, credit, commercial, analytics, client and digital teams to support and influence the development and enhancement of new products, features, capabilities and digital wallet solutions. Analyze and segment customers by product, terms, pricing, behavior, adoption, credit performance and profitability to ensure targeting strategies meets the needs of our client partners, customers and SYF Leverage client partners data share and work with external data providers to understand "off-us" customer behaviors, economics and competitive landscape to optimize products Utilize statistical modeling, advanced analytical techniques, and data visualization tools to develop actionable recommendations for business and technical stakeholders. Design and implement analysis frameworks to measure product performance and identify opportunities for improvement Partner with SME's across the organization to accelerate learning of data structure and contents Communicate findings clearly and effectively through reports, dashboards, and presentations to both technical and non-technical audiences. Support product testing, experimentation, and validation efforts with rigorous data analysis. Establish test and control strategies and create metrics to measure/track performance of those strategies Perform other duties and/or special projects as needed Qualifications/Requirements: Bachelor's degree in Business, Statistics, Mathematics, Data Science, Economics and 6+ years of progressive work experience with data/analytics in the banking/financial services industry, credit, finance, marketing, modeling or in lieu of degree 7+ years of work experience establishing and managing analytics in the financial services, credit card, consulting, and/or payments industry 3+ years using statistical analysis tools such as SAS, R, Python to perform data mining and complex statistical analyses 3+ years leading large-scale analytics projects 3+ years of experience in analytics roles with cross-functional stakeholders such as marketing, credit risk, finance, others 2+ years of experience with data visualization tools (i.e: Tableau, SAS Viya, Power BI) Ability and flexibility to travel for business as required Desired Characteristics: Master's degree / MBA in Statistics, Economics, Mathematics, or another quantitative field Extensive knowledge of card industry P&L, drivers and assumptions Understanding of credit risk performance, targeting and segmentation, retail analytic tools and advanced skills using Excel and PowerPoint strongly preferred Experience justifying assumptions/inputs and explaining complex analytics outputs and recommending strategies to varied stakeholder groups Project management, communications, multi-tasking, ability to work independently, relationship management skills are keys to success Hands-on experience with statistical modelling and advanced analytics (machine learning) techniques Excellent communication and presentation skills with proven experience interacting with all levels of the organization including explaining complex data clear and concisely. Experience developing, testing, documenting and maintaining standardized outcome metrics meeting diverse client needs and delivering via regular data dashboards to reflect business performance Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Our Way of Working : We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. You will be required to commute to our nearest Hub (either virtual or physical) for in-person engagement activities such as weekly business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Credit
