Job Description The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager. Essential Duties/Job Qualifications As part of the qualification process for the Armed Driver Guard position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Responsibilities: Complete and maintaining scheduling/routing on daily basis Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations. Maintaining effectiveness and efficiency of route, terminal and vault operations. Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing. Investigating accidents and processing required paperwork Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and or complaints and solving logistical issues. Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers. Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions. Communication with all employees to Immediately resolve any outstanding issues and/or complaints. Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis. Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives. Recruiting, interviewing, testing, selecting, training and supervising of operations personnel. Oversight and coordination of maintenance of vehicles, forklifts and other equipment. Emergency response to include response to employee injuries, facility security incidents, vehicle incidents and security investigations. Manipulation and maintenance of route and vault data to include manual paperwork and electronic data. All other duties as assigned by the Operations Manager/Branch Manager. Skills and Qualifications : A valid firearms permit. A strong, positive, leadership and supervisory presence proven through professional experience is required. Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required. Experience in transportation and warehousing, transportation logistics, or a related field required. Experience in banking or retail cash, and ATM operations preferred. Excellent computer skills and a working knowledge of Microsoft Office programs required. Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required. Lift: - 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: - 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X) - 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) - 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X) Climb: - Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
04/14/2026
Full time
Job Description The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager. Essential Duties/Job Qualifications As part of the qualification process for the Armed Driver Guard position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Responsibilities: Complete and maintaining scheduling/routing on daily basis Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations. Maintaining effectiveness and efficiency of route, terminal and vault operations. Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing. Investigating accidents and processing required paperwork Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and or complaints and solving logistical issues. Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers. Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions. Communication with all employees to Immediately resolve any outstanding issues and/or complaints. Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis. Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives. Recruiting, interviewing, testing, selecting, training and supervising of operations personnel. Oversight and coordination of maintenance of vehicles, forklifts and other equipment. Emergency response to include response to employee injuries, facility security incidents, vehicle incidents and security investigations. Manipulation and maintenance of route and vault data to include manual paperwork and electronic data. All other duties as assigned by the Operations Manager/Branch Manager. Skills and Qualifications : A valid firearms permit. A strong, positive, leadership and supervisory presence proven through professional experience is required. Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required. Experience in transportation and warehousing, transportation logistics, or a related field required. Experience in banking or retail cash, and ATM operations preferred. Excellent computer skills and a working knowledge of Microsoft Office programs required. Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required. Lift: - 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: - 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X) - 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) - 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X) Climb: - Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
04/14/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
04/14/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.ABOUT THE ROLEThe National Account Manager for the Healthcare segment plays a critical role in accelerating SC Johnson Professional's growth across some of the most complex and influential healthcare organizations in the U.S. This role is responsible for developing and executing strategic national account plans, cultivating executivelevel relationships, and expanding SC Johnson Professional's presence within large, multisite healthcare systems.As a trusted partner to key healthcare customers, you will lead highimpact sales initiatives that drive both new business acquisition and longterm account growth. You will own the strategy and execution for major healthcare accounts, from identifying and converting new opportunities to negotiating national contracts and ensuring sustained customer satisfaction. Success in this role requires balancing a hunter mentality with strong relationship management, translating customer needs into valuedriven solutions that support safer, healthier care environments.Working closely with crossfunctional teams, the National Account Manager will align SC Johnson Professional's portfolio with customer priorities, influence decisionmakers at the highest levels, and help shape the company's healthcare gotomarket strategy. This position reports to the Director of National Accounts and offers the opportunity to make a meaningful impact in a growing, purposedriven business while building enduring partnerships across the healthcare landscape. This is a remote Sales role that can be located anywhere is the United States, preferably in AZ, CO, NV, CA, or TX. This role will be known internally as Manager, Sales Account ManagementKEY RESPONSIBILITIESStrategic Account Management: Develop, implement, and track strategic sales plans and initiatives to meet defined goals within a defined book of healthcare business Build and maintain strong relationships with key decision-makers across the respective healthcare end users, GPOs, and distributor partners Negotiate contracts including pricing, terms, and service agreements Conduct Quarterly Business Reviews (QBRs) and Joint Business Planning (JBP) sessions with key healthcare accounts as well as key distributor partners, ensuring alignment to business goals and performance metrics Resolve customer issues promptly and effectively Ensure long-term customer satisfaction, increase customer retention and mitigate churn Accurate & complete customer relationship management (CRM) UpdatesSales & Revenue Growth: Drive new business development efforts to support top-line growth, including identifying and securing new healthcare opportunities Monitor market, category, segment, and competitive trends and activity to inform and adjust strategic initiatives Oversee sales forecasts, budgets, and key performance metrics Consistently achieve or exceed targeted sales, delivered profit margin, and functional expense goalsCollaboration: Coordinate with marketing, product development, supply chain/demand planning and sales operations to ensure brand consistency, accurate forecasting, and service excellence Partner with Field Sales and National Distribution to secure and execute new business conversions Enable Field Sales team to execute the national/headquarter strategy or new business conversion plans through clearly defined process, expectations, and targeted training and communication Represent the company at key trade shows and customer meetingsREQUIRED EXPERIENCE YOU'LL BRING Bachelor's degree with 5+ years of sales experience within the Janitorial & Sanitation (JanSan) industry, including 2+ years of focused experience in the Healthcare segment Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship for full-time employmentPREFERRED EXPERIENCES AND SKILLS Experience of selling through distribution and selling B2B essential Highly competitive and resilient nature with a hunter mentality Exceptional customer relationship skills Excellent negotiation skills Outstanding communication skills Ability to think creatively Presents a professional and positive image Exemplary organizational and time management skillsJOB REQUIREMENTS Full-time position, Remote This role can be located anywhere in the United States, preferably near a major airport in AZ, CO, NV, CA or TX Up to 65% travel This position is not eligible for relocation Ability to lift up to 30 lbs.Other duties, responsibilities and activities may change or be assigned at any time with or without notice as assigned by the Manager. The job description does not constitute a contract of employment, and the position remains at will.Inclusion & DiversityWe believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability - that enables all to bring their full contributions to the organizationBetter TogetherAt SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.Equal Opportunity EmployerThe policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.Accommodation RequestsIf you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at or email your request to . All qualified applicants are encouraged to apply. Download the EEO Know Your Rights posterfor more information.
04/14/2026
Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets. is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.ABOUT THE ROLEThe National Account Manager for the Healthcare segment plays a critical role in accelerating SC Johnson Professional's growth across some of the most complex and influential healthcare organizations in the U.S. This role is responsible for developing and executing strategic national account plans, cultivating executivelevel relationships, and expanding SC Johnson Professional's presence within large, multisite healthcare systems.As a trusted partner to key healthcare customers, you will lead highimpact sales initiatives that drive both new business acquisition and longterm account growth. You will own the strategy and execution for major healthcare accounts, from identifying and converting new opportunities to negotiating national contracts and ensuring sustained customer satisfaction. Success in this role requires balancing a hunter mentality with strong relationship management, translating customer needs into valuedriven solutions that support safer, healthier care environments.Working closely with crossfunctional teams, the National Account Manager will align SC Johnson Professional's portfolio with customer priorities, influence decisionmakers at the highest levels, and help shape the company's healthcare gotomarket strategy. This position reports to the Director of National Accounts and offers the opportunity to make a meaningful impact in a growing, purposedriven business while building enduring partnerships across the healthcare landscape. This is a remote Sales role that can be located anywhere is the United States, preferably in AZ, CO, NV, CA, or TX. This role will be known internally as Manager, Sales Account ManagementKEY RESPONSIBILITIESStrategic Account Management: Develop, implement, and track strategic sales plans and initiatives to meet defined goals within a defined book of healthcare business Build and maintain strong relationships with key decision-makers across the respective healthcare end users, GPOs, and distributor partners Negotiate contracts including pricing, terms, and service agreements Conduct Quarterly Business Reviews (QBRs) and Joint Business Planning (JBP) sessions with key healthcare accounts as well as key distributor partners, ensuring alignment to business goals and performance metrics Resolve customer issues promptly and effectively Ensure long-term customer satisfaction, increase customer retention and mitigate churn Accurate & complete customer relationship management (CRM) UpdatesSales & Revenue Growth: Drive new business development efforts to support top-line growth, including identifying and securing new healthcare opportunities Monitor market, category, segment, and competitive trends and activity to inform and adjust strategic initiatives Oversee sales forecasts, budgets, and key performance metrics Consistently achieve or exceed targeted sales, delivered profit margin, and functional expense goalsCollaboration: Coordinate with marketing, product development, supply chain/demand planning and sales operations to ensure brand consistency, accurate forecasting, and service excellence Partner with Field Sales and National Distribution to secure and execute new business conversions Enable Field Sales team to execute the national/headquarter strategy or new business conversion plans through clearly defined process, expectations, and targeted training and communication Represent the company at key trade shows and customer meetingsREQUIRED EXPERIENCE YOU'LL BRING Bachelor's degree with 5+ years of sales experience within the Janitorial & Sanitation (JanSan) industry, including 2+ years of focused experience in the Healthcare segment Qualified candidates must be legally authorized to work in the United States without the need for current or future sponsorship for full-time employmentPREFERRED EXPERIENCES AND SKILLS Experience of selling through distribution and selling B2B essential Highly competitive and resilient nature with a hunter mentality Exceptional customer relationship skills Excellent negotiation skills Outstanding communication skills Ability to think creatively Presents a professional and positive image Exemplary organizational and time management skillsJOB REQUIREMENTS Full-time position, Remote This role can be located anywhere in the United States, preferably near a major airport in AZ, CO, NV, CA or TX Up to 65% travel This position is not eligible for relocation Ability to lift up to 30 lbs.Other duties, responsibilities and activities may change or be assigned at any time with or without notice as assigned by the Manager. The job description does not constitute a contract of employment, and the position remains at will.Inclusion & DiversityWe believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability - that enables all to bring their full contributions to the organizationBetter TogetherAt SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.Equal Opportunity EmployerThe policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.Accommodation RequestsIf you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at or email your request to . All qualified applicants are encouraged to apply. Download the EEO Know Your Rights posterfor more information.
Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last updated: 04/01/2024 Summary Provide information and support via various means (i.e. phone, internet, email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality service. Examine, evaluate and make decisions on member and non-member loan applications for consumer loans. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interview and evaluate the needs of members and potential members, identify appropriate member needs and cross-sell financial products that meet those needs. Serve membership by providing information and account service in a pleasant, professional and efficient manner. Open/close accounts, process stop payments, order cards, answer questions regarding deposit accounts, loan accounts, plastic cards, remote access etc. Ensure complete and accurate documentation for loans and new accounts by gathering information and resolving uncertainties through inquiries with creditors, and/or members according to the credit union policy. Analyze and evaluate applicant's financial status by reviewing credit information, determining debt to income ratios, estimating payments, determining collateral requirements and establish collateral values, co-signer requirements and membership eligibility as defined by the policy. Possess general product knowledge relating to mortgage, home equity, and business loans for referral purposes. Complete outbound calls (2-2-2) to members, partner follow-up and other types of calls as requested by management. Assist other departments as necessary (i.e. collections, accounting, etc.) File claims for GAP, GAP Advantage, ADR and Debt Protection. Be well versed regarding credit union policies and procedures. Advise manager of external factors that may affect policy by suggesting policy modifications. Cross train other staff, as requested, on duties, functions, and responsibilities to assure proper back up. Follow proper member identification and security procedures and ensure that member and employee information is kept in the strictest confidence. Receive and payout money and keep records of money and negotiable instruments involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more information. Respond to member inquiries and requests regarding financial services and enter them into applicable computer systems and programs. Approve loans within specified limits OR refer to a manager with recommendations to obtain approval. Oversee timely loan closing and funding activities. Provide ongoing relationship servicing with current members to maintain goodwill and gain additional business. Assist members with problem resolution and account reconciliation. Responsible for Safe Deposit box transactions Execute, key, and verify wire transfers. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description $20 to $30/hr., plus incentive
04/14/2026
Full time
Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last updated: 04/01/2024 Summary Provide information and support via various means (i.e. phone, internet, email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality service. Examine, evaluate and make decisions on member and non-member loan applications for consumer loans. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interview and evaluate the needs of members and potential members, identify appropriate member needs and cross-sell financial products that meet those needs. Serve membership by providing information and account service in a pleasant, professional and efficient manner. Open/close accounts, process stop payments, order cards, answer questions regarding deposit accounts, loan accounts, plastic cards, remote access etc. Ensure complete and accurate documentation for loans and new accounts by gathering information and resolving uncertainties through inquiries with creditors, and/or members according to the credit union policy. Analyze and evaluate applicant's financial status by reviewing credit information, determining debt to income ratios, estimating payments, determining collateral requirements and establish collateral values, co-signer requirements and membership eligibility as defined by the policy. Possess general product knowledge relating to mortgage, home equity, and business loans for referral purposes. Complete outbound calls (2-2-2) to members, partner follow-up and other types of calls as requested by management. Assist other departments as necessary (i.e. collections, accounting, etc.) File claims for GAP, GAP Advantage, ADR and Debt Protection. Be well versed regarding credit union policies and procedures. Advise manager of external factors that may affect policy by suggesting policy modifications. Cross train other staff, as requested, on duties, functions, and responsibilities to assure proper back up. Follow proper member identification and security procedures and ensure that member and employee information is kept in the strictest confidence. Receive and payout money and keep records of money and negotiable instruments involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more information. Respond to member inquiries and requests regarding financial services and enter them into applicable computer systems and programs. Approve loans within specified limits OR refer to a manager with recommendations to obtain approval. Oversee timely loan closing and funding activities. Provide ongoing relationship servicing with current members to maintain goodwill and gain additional business. Assist members with problem resolution and account reconciliation. Responsible for Safe Deposit box transactions Execute, key, and verify wire transfers. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description $20 to $30/hr., plus incentive
Salary Range: $60,000.00 to $70,000.00 per year commensurate upon skill set, experience, and competency in operational leadership roles. The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager. Typical Duties / Responsibilities: Complete and maintaining scheduling/routing on daily basis Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations. Maintaining effectiveness and efficiency of route, terminal and vault operations. Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing. Investigating accidents and processing required paperwork Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and or complaints and solving logistical issues. Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers. Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions. Communication with all employees to Immediately resolve any outstanding issues and/or complaints. Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis. Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives. Recruiting, interviewing, testing, selecting, training and supervising of operations personnel. Oversight and coordination of maintenance of vehicles, forklifts and other equipment. Emergency response to include response to employee injuries, facility security incidents, vehicle incidents and security investigations. Manipulation and maintenance of route and vault data to include manual paperwork and electronic data. All other duties as assigned by the Operations Manager/Branch Manager. Skills and Qualifications : A valid firearms permit. A strong, positive, leadership and supervisory presence proven through professional experience is required. Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required. Experience in transportation and warehousing, transportation logistics, or a related field required. Experience in banking or retail cash, and ATM operations preferred. Excellent computer skills and a working knowledge of Microsoft Office programs required. Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required. Essential Duties/Job Qualifications: As part of the qualification process for the Operation Supervisor position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: - 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: - 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X) - 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) - 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X) Climb: - Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
04/14/2026
Full time
Salary Range: $60,000.00 to $70,000.00 per year commensurate upon skill set, experience, and competency in operational leadership roles. The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager. Typical Duties / Responsibilities: Complete and maintaining scheduling/routing on daily basis Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations. Maintaining effectiveness and efficiency of route, terminal and vault operations. Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing. Investigating accidents and processing required paperwork Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and or complaints and solving logistical issues. Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers. Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions. Communication with all employees to Immediately resolve any outstanding issues and/or complaints. Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis. Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives. Recruiting, interviewing, testing, selecting, training and supervising of operations personnel. Oversight and coordination of maintenance of vehicles, forklifts and other equipment. Emergency response to include response to employee injuries, facility security incidents, vehicle incidents and security investigations. Manipulation and maintenance of route and vault data to include manual paperwork and electronic data. All other duties as assigned by the Operations Manager/Branch Manager. Skills and Qualifications : A valid firearms permit. A strong, positive, leadership and supervisory presence proven through professional experience is required. Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required. Experience in transportation and warehousing, transportation logistics, or a related field required. Experience in banking or retail cash, and ATM operations preferred. Excellent computer skills and a working knowledge of Microsoft Office programs required. Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required. Essential Duties/Job Qualifications: As part of the qualification process for the Operation Supervisor position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: - 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: - 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X) - 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) - 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X) Climb: - Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
04/14/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
This position will oversee all aspects of the Accounts Receivable Operations function including: the timely and accurate posting and cash application of all retailer receipts, the processing of all retailer manual refund and payment requests, the processing of all manual retailer debits and credits, the processing of all Policy A Defective claims and the coordination of the store cancellation/closeout process. This position will also be responsible for managing the oversight of several key Ecommerce accounts receivable operational activities supporting both Emery Jenson and along with the accompanying reporting and analysis of Emery Jensen Operating Metrics and related analysis. The Accounts Receivable Operations Manager will serve as the department liaison with IT to drive all Accounts Receivable system issues to resolution, serve as the department lead on systems projects impacting the Accounts Receivable operation and will train current and new team members on SAP. In addition, this team member will lead the team in developing or enhancing operational internal controls and procedure manuals and be called upon to prepare other ad hoc reporting and analysis as needed. This team member will also support the Accounts Receivable Accounting Manager and provide retailers and business partners with Accounts Receivable information as needed. What You'll Do Lead Accounts Receivable Operations, including cash application (lockbox, ACH, wire) and daily posting Manage processing of retailer manual refunds, payment requests, debits, and credits Coordinate billing upload requests with cross-functional business partners; ensure Brand Assessment billings are completed accurately and prepare and distribute annual Brand Assessment letters Provide team leadership through delegation, review of work, issue resolution, and deadline management Lead eCommerce AR operations for proactively identifying, streamlining, and standardizing key processes as well as managing cash application and timely monthly close activities Oversee Emery Jensen AR reporting and analysis; identify opportunities to reduce manual effort and improve remittance methods Serve as AR liaison to IT; document defects, drive resolution, and support AR-related systems projects Train and support current and new team members on SAP and related AR operational processes Maintain and enhance AR Operations procedures, internal controls, and policy/procedure documentation Oversee Policy A Defective program activities, including claim approvals, credits, pricing maintenance, and vendor reimbursement follow-up Coordinate store cancellation/closeout process, reconcile final balances, resolve discrepancies, and retire store numbers in SAP Support retailers and business partners by researching AR inquiries and providing accurate operational and financial information including external audit requests throughout the year. Who You Are You are a people leader who brings strong Accounts Receivable operations knowledge and a continuous-improvement mindset to high-volume, deadline-driven work. You communicate clearly across teams and are comfortable partnering with IT to troubleshoot system issues and improve processes in SAP and related tools. Required Skills Bachelor's degree in Business (Accounting, Finance, Information Systems, or related) 5+ years of experience in corporate finance/accounting operations Working knowledge of accounting principles and AR processes (cash application, credits/debits, refunds) Proficiency in SAP and ability to identify, document, and help resolve system issues Advanced Excel skills and proficiency in Microsoft Office (Excel, Word) Strong analytical and problem-solving skills with attention to detail Ability to prioritize work, meet deadlines, and operate with minimal supervision Excellent verbal and written communication skills; ability to partner cross-functionally Preferred Skills Prior people-management or supervisory experience Experience supporting Accounts Receivable operations and/or process automation initiatives Compensation Details: $102900 - $128600 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position . click apply for full job details
04/14/2026
Full time
This position will oversee all aspects of the Accounts Receivable Operations function including: the timely and accurate posting and cash application of all retailer receipts, the processing of all retailer manual refund and payment requests, the processing of all manual retailer debits and credits, the processing of all Policy A Defective claims and the coordination of the store cancellation/closeout process. This position will also be responsible for managing the oversight of several key Ecommerce accounts receivable operational activities supporting both Emery Jenson and along with the accompanying reporting and analysis of Emery Jensen Operating Metrics and related analysis. The Accounts Receivable Operations Manager will serve as the department liaison with IT to drive all Accounts Receivable system issues to resolution, serve as the department lead on systems projects impacting the Accounts Receivable operation and will train current and new team members on SAP. In addition, this team member will lead the team in developing or enhancing operational internal controls and procedure manuals and be called upon to prepare other ad hoc reporting and analysis as needed. This team member will also support the Accounts Receivable Accounting Manager and provide retailers and business partners with Accounts Receivable information as needed. What You'll Do Lead Accounts Receivable Operations, including cash application (lockbox, ACH, wire) and daily posting Manage processing of retailer manual refunds, payment requests, debits, and credits Coordinate billing upload requests with cross-functional business partners; ensure Brand Assessment billings are completed accurately and prepare and distribute annual Brand Assessment letters Provide team leadership through delegation, review of work, issue resolution, and deadline management Lead eCommerce AR operations for proactively identifying, streamlining, and standardizing key processes as well as managing cash application and timely monthly close activities Oversee Emery Jensen AR reporting and analysis; identify opportunities to reduce manual effort and improve remittance methods Serve as AR liaison to IT; document defects, drive resolution, and support AR-related systems projects Train and support current and new team members on SAP and related AR operational processes Maintain and enhance AR Operations procedures, internal controls, and policy/procedure documentation Oversee Policy A Defective program activities, including claim approvals, credits, pricing maintenance, and vendor reimbursement follow-up Coordinate store cancellation/closeout process, reconcile final balances, resolve discrepancies, and retire store numbers in SAP Support retailers and business partners by researching AR inquiries and providing accurate operational and financial information including external audit requests throughout the year. Who You Are You are a people leader who brings strong Accounts Receivable operations knowledge and a continuous-improvement mindset to high-volume, deadline-driven work. You communicate clearly across teams and are comfortable partnering with IT to troubleshoot system issues and improve processes in SAP and related tools. Required Skills Bachelor's degree in Business (Accounting, Finance, Information Systems, or related) 5+ years of experience in corporate finance/accounting operations Working knowledge of accounting principles and AR processes (cash application, credits/debits, refunds) Proficiency in SAP and ability to identify, document, and help resolve system issues Advanced Excel skills and proficiency in Microsoft Office (Excel, Word) Strong analytical and problem-solving skills with attention to detail Ability to prioritize work, meet deadlines, and operate with minimal supervision Excellent verbal and written communication skills; ability to partner cross-functionally Preferred Skills Prior people-management or supervisory experience Experience supporting Accounts Receivable operations and/or process automation initiatives Compensation Details: $102900 - $128600 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position . click apply for full job details
Company Overview: Volvo Cars Clear Lake is a prestigious new Volvo dealership in the Houston area committed to providing exceptional vehicles and service to our valued customers. With a dedication to excellence and customer satisfaction, we strive to uphold the highest standards of professionalism in all aspects of our operations. We are opening a brand new facility in December 2025. Position Overview: We are currently seeking enthusiastic and results-driven Sales People to join our sales team. The Sales Person will play a pivotal role in assisting customers with their vehicle purchases and ensuring that their needs and preferences are met with the utmost care and attention. The automotive salesperson will assist customers through their purchase decision and transaction, ensuring the customer feels heard and important through the entire process and ends up happy and satisfied with their decision and purchase experience. The position is full-time and commission based. Responsibilities: Greet customers warmly and assist them in identifying their vehicle needs, preferences, and budget requirements.Provide detailed information about vehicle features, specifications, pricing, and financing options to customers, helping them make informed decisions.Conduct thorough needs assessments and vehicle walkarounds to match customers with the right vehicle that meets their requirements.Coordinate test drives for customers and accompany them on test drives, providing guidance and information about vehicle performance and handling.Assist customers with the vehicle purchasing process, including negotiating pricing, completing paperwork, and arranging financing and insurance as needed.Follow up with customers after their visit to the dealership to address any additional questions or concerns and ensure customer satisfaction.Utilize the CRM for customer mining to make phone calls and contacts daily to help drive business.Develop and maintain strong relationships with customers through regular communication and exceptional service, striving to exceed their expectations.Stay informed about new vehicle models, features, and technologies, and participate in ongoing training and development opportunities to enhance product knowledge and sales skills.Collaborate with other dealership departments, including finance, service, and parts, to ensure seamless operations and exceptional customer experiences.Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.Develops buyers by maintaining rapport with previous customers in CRM; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Reminds customers to take the manufacturer provided CSI survey after a transaction has been completed.Asks for online reviews through our many online review sites.Other jobs as specified by the sales manager. Qualifications: High school diploma or equivalent required; additional education or training in sales or customer service preferred.Previous experience in automotive sales or retail sales preferred but not required; we are willing to train the right candidate.Strong communication and interpersonal skills, with the ability to build rapport and trust with customers.Proven ability to work effectively in a fast-paced environment and meet sales targets and objectives.Professional demeanor and appearance, with a friendly and approachable personality.Strong negotiation and closing skills, with a focus on delivering exceptional customer service.Proficiency in using computerized systems and software, including CRM (Customer Relationship Management) software and Microsoft Office suite.Valid driver's license with a clean driving record. We value our team members as our most valuable resource, recognizing the significant contribution you make to the dealership's success every day. Here's what we provide: Comprehensive benefits package including: Employer-paid life insurance up to $25,000, with additional coverage available Annual employer-paid flu vaccination Employer matching 401k contributions up to 3% Employer-paid short-term and long-term disability insurance Reimbursement for jury duty pay difference for full-time employees (up to two weeks per year) Paid vacation time: 1 week/year after one year of employment, 2 weeks/year after two years, and 3 weeks/year after five years Paid sick leave: 3 days/year Paid bereavement leave: 3 days/year for immediate family members Online access (PC and Apps) to Payroll (Clocking in & out) & Benefits Data Toll Free Payroll & Benefits number to call for help M-F 7 AM to 10:30 PM (CST) Access to LifeCare (24 hours a day), a Work-Life Employee Assistance Program. LifeCare saves time and money with quality matches to resources for parenting, senior care, legal and financial services, home services, wellness, and EAP sessions. LifeCare also operates LifeMart, one of the largest members-only online discounts shopping websites, with discounts on thousands of products and services. Access to "Health Advocate" to give you trained professionals to help take care of Health Care & Benefits Issues Voluntary benefits including: Dental insurance with employer contribution Medical insurance with employer contribution Health savings account contribution option Vision plan Legal shield coverage Christmas fund with company match Additional perks: Employee vehicle purchase program Discounts on parts and service Semi-monthly pay periods (15th and last day of the month) Paid holidays: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Employer-paid lunches every Saturday Employer-paid lunches/dinners on special occasions If you are a motivated and customer-focused individual with a passion for sales and a desire to succeed, we invite you to apply for the Sales Person position at our dealership. Please submit your resume and cover letter detailing your relevant experience and qualifications. Join us in providing a seamless and enjoyable car-buying experience for our customers. We look forward to welcoming you to our team! Our commitment is to ensure the well-being of our employees, knowing that happy employees provide exceptional service to our clients. Thank you for considering joining our team! Our dealership has been and remains committed to the principles of equal employment opportunity and nondiscrimination for all persons without regard to race, color, religion, sex/gender, sexual orientation, or preference, marital status, citizenship status, military status, age, national origin, nationality, handicap or disability, or any other status protected by federal, state or local law or regulation. In keeping with this policy, we seek to recruit, hire, train, and promote into available jobs the most qualified persons and to administer personnel matters such as compensation, benefits, training, layoffs, and terminations in accordance with this policy. All employees are expected to conduct themselves in the workplace in a manner that is consistent with this policy. Compensation details: 00 Yearly Salary PI7ed7587f109d-2789
04/14/2026
Full time
Company Overview: Volvo Cars Clear Lake is a prestigious new Volvo dealership in the Houston area committed to providing exceptional vehicles and service to our valued customers. With a dedication to excellence and customer satisfaction, we strive to uphold the highest standards of professionalism in all aspects of our operations. We are opening a brand new facility in December 2025. Position Overview: We are currently seeking enthusiastic and results-driven Sales People to join our sales team. The Sales Person will play a pivotal role in assisting customers with their vehicle purchases and ensuring that their needs and preferences are met with the utmost care and attention. The automotive salesperson will assist customers through their purchase decision and transaction, ensuring the customer feels heard and important through the entire process and ends up happy and satisfied with their decision and purchase experience. The position is full-time and commission based. Responsibilities: Greet customers warmly and assist them in identifying their vehicle needs, preferences, and budget requirements.Provide detailed information about vehicle features, specifications, pricing, and financing options to customers, helping them make informed decisions.Conduct thorough needs assessments and vehicle walkarounds to match customers with the right vehicle that meets their requirements.Coordinate test drives for customers and accompany them on test drives, providing guidance and information about vehicle performance and handling.Assist customers with the vehicle purchasing process, including negotiating pricing, completing paperwork, and arranging financing and insurance as needed.Follow up with customers after their visit to the dealership to address any additional questions or concerns and ensure customer satisfaction.Utilize the CRM for customer mining to make phone calls and contacts daily to help drive business.Develop and maintain strong relationships with customers through regular communication and exceptional service, striving to exceed their expectations.Stay informed about new vehicle models, features, and technologies, and participate in ongoing training and development opportunities to enhance product knowledge and sales skills.Collaborate with other dealership departments, including finance, service, and parts, to ensure seamless operations and exceptional customer experiences.Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.Develops buyers by maintaining rapport with previous customers in CRM; suggesting trade-ins; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Reminds customers to take the manufacturer provided CSI survey after a transaction has been completed.Asks for online reviews through our many online review sites.Other jobs as specified by the sales manager. Qualifications: High school diploma or equivalent required; additional education or training in sales or customer service preferred.Previous experience in automotive sales or retail sales preferred but not required; we are willing to train the right candidate.Strong communication and interpersonal skills, with the ability to build rapport and trust with customers.Proven ability to work effectively in a fast-paced environment and meet sales targets and objectives.Professional demeanor and appearance, with a friendly and approachable personality.Strong negotiation and closing skills, with a focus on delivering exceptional customer service.Proficiency in using computerized systems and software, including CRM (Customer Relationship Management) software and Microsoft Office suite.Valid driver's license with a clean driving record. We value our team members as our most valuable resource, recognizing the significant contribution you make to the dealership's success every day. Here's what we provide: Comprehensive benefits package including: Employer-paid life insurance up to $25,000, with additional coverage available Annual employer-paid flu vaccination Employer matching 401k contributions up to 3% Employer-paid short-term and long-term disability insurance Reimbursement for jury duty pay difference for full-time employees (up to two weeks per year) Paid vacation time: 1 week/year after one year of employment, 2 weeks/year after two years, and 3 weeks/year after five years Paid sick leave: 3 days/year Paid bereavement leave: 3 days/year for immediate family members Online access (PC and Apps) to Payroll (Clocking in & out) & Benefits Data Toll Free Payroll & Benefits number to call for help M-F 7 AM to 10:30 PM (CST) Access to LifeCare (24 hours a day), a Work-Life Employee Assistance Program. LifeCare saves time and money with quality matches to resources for parenting, senior care, legal and financial services, home services, wellness, and EAP sessions. LifeCare also operates LifeMart, one of the largest members-only online discounts shopping websites, with discounts on thousands of products and services. Access to "Health Advocate" to give you trained professionals to help take care of Health Care & Benefits Issues Voluntary benefits including: Dental insurance with employer contribution Medical insurance with employer contribution Health savings account contribution option Vision plan Legal shield coverage Christmas fund with company match Additional perks: Employee vehicle purchase program Discounts on parts and service Semi-monthly pay periods (15th and last day of the month) Paid holidays: New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Employer-paid lunches every Saturday Employer-paid lunches/dinners on special occasions If you are a motivated and customer-focused individual with a passion for sales and a desire to succeed, we invite you to apply for the Sales Person position at our dealership. Please submit your resume and cover letter detailing your relevant experience and qualifications. Join us in providing a seamless and enjoyable car-buying experience for our customers. We look forward to welcoming you to our team! Our commitment is to ensure the well-being of our employees, knowing that happy employees provide exceptional service to our clients. Thank you for considering joining our team! Our dealership has been and remains committed to the principles of equal employment opportunity and nondiscrimination for all persons without regard to race, color, religion, sex/gender, sexual orientation, or preference, marital status, citizenship status, military status, age, national origin, nationality, handicap or disability, or any other status protected by federal, state or local law or regulation. In keeping with this policy, we seek to recruit, hire, train, and promote into available jobs the most qualified persons and to administer personnel matters such as compensation, benefits, training, layoffs, and terminations in accordance with this policy. All employees are expected to conduct themselves in the workplace in a manner that is consistent with this policy. Compensation details: 00 Yearly Salary PI7ed7587f109d-2789
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
04/12/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
04/11/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Description: For almost 100 years, Arnold Motor Supply has been a leading distributor and retailer of automotive replacement parts and accessories with 80 locations across the Midwest. We are recognized as a Top Workplace year after year because we keep it simple - our employees and customers are the most important part of everything we do. Position Overview This position manages a division of our company which is primarily focused on selling, servicing, and consulting on automotive equipment. The Branch Manager - Service and Equipment oversees service operations related to collision repair and automotive shop equipment, including paint booth maintenance, equipment repairs, and hoist inspections. This role manages technicians, ensures regulatory compliance, maintains high service quality, and drives service revenue growth while delivering superior customer support to automotive repair and collision shops. Job Tasks and Responsibilities Ensure clear expectations and accountability for driving assigned areas of branch performance are firmly in place and are actively managed Maximize sales and profit levels for Equipment focused profit/cost center Manage day-to-day operations of the service team, including scheduling, assigning work orders, and monitoring workflow. Monitor service department performance metrics, such as efficiency, productivity, and customer satisfaction, and implement strategies for continuous improvement. Stay updated on industry trends, regulations, and technologies related to automotive service. Recruit, retain and nurture talented individuals. Drive associate engagement and empowerment. Make associate development a priority. Recognize and reward strong performance. Ensure the highest safety standards are followed Requirements: At least two years as a service/customer care manager in a "service-first" environment Past P & L accountability, preferably with automobile-related equipment background Demonstrated success in developing sales strategies and driving them through a multi-unit, geographically distributed retail/wholesale operation Exceptional relationship-development talents Strong personal philosophy focused on fostering one of our key differentiators - SERVICE! Ability to provide strong leadership to create a high-performance team through customer focus, open communication, coaching and listening College degree in a related field preferred PM22 PIcc071f86a9ab-8744
04/11/2026
Full time
Description: For almost 100 years, Arnold Motor Supply has been a leading distributor and retailer of automotive replacement parts and accessories with 80 locations across the Midwest. We are recognized as a Top Workplace year after year because we keep it simple - our employees and customers are the most important part of everything we do. Position Overview This position manages a division of our company which is primarily focused on selling, servicing, and consulting on automotive equipment. The Branch Manager - Service and Equipment oversees service operations related to collision repair and automotive shop equipment, including paint booth maintenance, equipment repairs, and hoist inspections. This role manages technicians, ensures regulatory compliance, maintains high service quality, and drives service revenue growth while delivering superior customer support to automotive repair and collision shops. Job Tasks and Responsibilities Ensure clear expectations and accountability for driving assigned areas of branch performance are firmly in place and are actively managed Maximize sales and profit levels for Equipment focused profit/cost center Manage day-to-day operations of the service team, including scheduling, assigning work orders, and monitoring workflow. Monitor service department performance metrics, such as efficiency, productivity, and customer satisfaction, and implement strategies for continuous improvement. Stay updated on industry trends, regulations, and technologies related to automotive service. Recruit, retain and nurture talented individuals. Drive associate engagement and empowerment. Make associate development a priority. Recognize and reward strong performance. Ensure the highest safety standards are followed Requirements: At least two years as a service/customer care manager in a "service-first" environment Past P & L accountability, preferably with automobile-related equipment background Demonstrated success in developing sales strategies and driving them through a multi-unit, geographically distributed retail/wholesale operation Exceptional relationship-development talents Strong personal philosophy focused on fostering one of our key differentiators - SERVICE! Ability to provide strong leadership to create a high-performance team through customer focus, open communication, coaching and listening College degree in a related field preferred PM22 PIcc071f86a9ab-8744
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
04/10/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Superior Bowen Asphalt Company
Kansas City, Missouri
General Summary Description The Project Accounting Coordinator is responsible for supporting the financial and compliance operations of construction projects and material sales, ensuring billing, accounts receivable, job cost tracking, and regulatory requirements are executed accurately and on time. This role sits at the intersection of customer-facing billing activity and internal project accounting processes. This position is highly execution focused and plays a critical role in maintaining the integrity of project financial data, supporting cash flow through timely billing and collections activity and ensuring compliance with lien waivers, tax documentation, and jurisdictional requirements. The Project Accounting Coordinator partners closely with project managers, accounting, payroll, and customers to ensure consistency, accuracy, and accountability across recurring process. Duties/Responsibilities Billing & Accounts Receivable • Manage material sales quotes in coordination with project and operations teams, ensuring accurate pricing and timely invoicing. • Serve as the primary point of contact for retail customers regarding tax-exempt status, and billing-related questions, including coordinating resolution on pricing disputes. • Monitor accounts receivable aging at the customer level and support collections follow-up efforts. • Maintain the daily deposit tracker, recording incoming payments across all payment types (ACH/wire, cash, credit card, and check) to support timely and accurate application by the Shared Services Center. Job Cost & Project Support • Reconcile job costs on an ongoing basis, including review of field employee timesheets to ensure labor is accurately allocated to the correct job and phase. • Investigate and resolve job cost discrepancies in coordination with project managers and accounting. • Support subcontractor payment processes by reviewing pay applications, verifying lien waiver compliance, and coordinating approvals. • Assist in tracking and communication of certified payroll requirements in collaboration with the Payroll department. Compliance & Documentation • Manage tax-exempt documentation for retail customers, including collection, verification, and ongoing maintenance of exemption certificates. • Prepare, process, and track lien waivers in coordination with project managers, subcontractors, and accounting. • Obtain and maintain current tax clearance letters across required jurisdictions, proactively managing renewal timelines. • Support the Finance Business Partner with the annual prequalification processes with Departments of Transportation, including gathering of financial and work capacity documentation for review. • Complete and manage business license renewals, ensuring accuracy and timely submission. • Submit certified payroll reports in accordance with Davis-Bacon Act and applicable prevailing wage regulations, verifying accuracy of wage classifications and fringe benefit allocations in collaboration with the Payroll department. Other • Support cross-functional initiatives and complete additional duties as assigned in alignment with company priorities and business needs. Similar to Project Accountant or Construction Accountant role. Minimum Requirements, Abilities and Expectations • 2+ years of experience in billing, accounts receivable, or a related accounting support role. • Construction industry experience preferred, including familiarity with lien waivers, payment applications, and tax exemption processes. • Experience with construction ERP systems; Trimble Viewpoint Vista or similar platform preferred. • Strong Microsoft Excel skills with the ability to manage and reconcile data across multiple sources. Core Competencies Customer Focus: Builds strong relationships with visitors, clients, and team members; creates a welcoming and positive experience for everyone entering the office. Organizational Skills: Maintains order and structure across multiple responsibilities; keeps spaces, processes, and tasks running smoothly and efficiently. Proactiveness: Anticipates needs and takes action without being asked; identifies opportunities to improve office flow and team support. Communication: Communicates clearly and effectively in person, over the phone, and in writing; ensures information is shared accurately and timely. Attention to Detail: Ensures accuracy in administrative and financial tasks; catches errors and maintains high standards of quality. Dependability: Consistently shows up prepared and reliable; takes ownership of responsibilities and follows through. Superior Bowen is committed to providing equal employment opportunities and will consider all qualified applicants for employment without regard to race, color, religion, sex, age, pregnancy, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, national origin or any other legally protected status. Compensation details: 24-29 Hourly Wage PId5646f3e43b6-2260
04/10/2026
Full time
General Summary Description The Project Accounting Coordinator is responsible for supporting the financial and compliance operations of construction projects and material sales, ensuring billing, accounts receivable, job cost tracking, and regulatory requirements are executed accurately and on time. This role sits at the intersection of customer-facing billing activity and internal project accounting processes. This position is highly execution focused and plays a critical role in maintaining the integrity of project financial data, supporting cash flow through timely billing and collections activity and ensuring compliance with lien waivers, tax documentation, and jurisdictional requirements. The Project Accounting Coordinator partners closely with project managers, accounting, payroll, and customers to ensure consistency, accuracy, and accountability across recurring process. Duties/Responsibilities Billing & Accounts Receivable • Manage material sales quotes in coordination with project and operations teams, ensuring accurate pricing and timely invoicing. • Serve as the primary point of contact for retail customers regarding tax-exempt status, and billing-related questions, including coordinating resolution on pricing disputes. • Monitor accounts receivable aging at the customer level and support collections follow-up efforts. • Maintain the daily deposit tracker, recording incoming payments across all payment types (ACH/wire, cash, credit card, and check) to support timely and accurate application by the Shared Services Center. Job Cost & Project Support • Reconcile job costs on an ongoing basis, including review of field employee timesheets to ensure labor is accurately allocated to the correct job and phase. • Investigate and resolve job cost discrepancies in coordination with project managers and accounting. • Support subcontractor payment processes by reviewing pay applications, verifying lien waiver compliance, and coordinating approvals. • Assist in tracking and communication of certified payroll requirements in collaboration with the Payroll department. Compliance & Documentation • Manage tax-exempt documentation for retail customers, including collection, verification, and ongoing maintenance of exemption certificates. • Prepare, process, and track lien waivers in coordination with project managers, subcontractors, and accounting. • Obtain and maintain current tax clearance letters across required jurisdictions, proactively managing renewal timelines. • Support the Finance Business Partner with the annual prequalification processes with Departments of Transportation, including gathering of financial and work capacity documentation for review. • Complete and manage business license renewals, ensuring accuracy and timely submission. • Submit certified payroll reports in accordance with Davis-Bacon Act and applicable prevailing wage regulations, verifying accuracy of wage classifications and fringe benefit allocations in collaboration with the Payroll department. Other • Support cross-functional initiatives and complete additional duties as assigned in alignment with company priorities and business needs. Similar to Project Accountant or Construction Accountant role. Minimum Requirements, Abilities and Expectations • 2+ years of experience in billing, accounts receivable, or a related accounting support role. • Construction industry experience preferred, including familiarity with lien waivers, payment applications, and tax exemption processes. • Experience with construction ERP systems; Trimble Viewpoint Vista or similar platform preferred. • Strong Microsoft Excel skills with the ability to manage and reconcile data across multiple sources. Core Competencies Customer Focus: Builds strong relationships with visitors, clients, and team members; creates a welcoming and positive experience for everyone entering the office. Organizational Skills: Maintains order and structure across multiple responsibilities; keeps spaces, processes, and tasks running smoothly and efficiently. Proactiveness: Anticipates needs and takes action without being asked; identifies opportunities to improve office flow and team support. Communication: Communicates clearly and effectively in person, over the phone, and in writing; ensures information is shared accurately and timely. Attention to Detail: Ensures accuracy in administrative and financial tasks; catches errors and maintains high standards of quality. Dependability: Consistently shows up prepared and reliable; takes ownership of responsibilities and follows through. Superior Bowen is committed to providing equal employment opportunities and will consider all qualified applicants for employment without regard to race, color, religion, sex, age, pregnancy, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, national origin or any other legally protected status. Compensation details: 24-29 Hourly Wage PId5646f3e43b6-2260
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
04/10/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Position Title: Outside Sales Representative Description Job Title: Digital Color Specialist Brand Graphics & Visual Display Sales Location: New York, NY Company: ARC Document Solutions / Riot Creative Imaging Pay rate: $55,000 to $75,000 per year based off experience About ARC Document Solutions and Riot Creating Imaging. ARC Document Solutions ( ) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve more than 60,000 customers, including some of the world's most renowned brands . Our team of approximately 1,400 employees is committed to delivering top-class customer service across diverse industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology . Our in-house software development group, comprising 150 engineers based in India, drives innovation and ensures we stay ahead in providing cutting-edge solutions. Through the integration of over 170 top digital printing companies in the USA, we've built a robust and resilient organization that values excellence and responsiveness. Riot Creative Imaging ( ) , our specialized visual color graphics division, excels in transforming spaces through immersive environmental graphics and sustainable printing solutions . As a certified minority-owned company operating since 1990, ARC is proud of its heritage and unwavering commitment to quality and innovation. These are the visions we bring to reality with our Visual Graphics production : /albums Your Mission: Empower Brands to Be Unforgettable Are you passionate about helping brands make bold statements through visual graphics, experiential displays, and high-impact environments? At ARC and Riot, were looking for a Digital Color Specialist who knows how to speak the language of marketers, visual merchandisers, and creative leadersand help them bring their brand visions to life across the country and around the globe. This is not your average print sales job. There are no territories and no limits on your creativity. Whether your client is a retail powerhouse in New York, a hospitality giant in Los Angeles, or a global brand planning events in Europe or Asiaweve got your back. With ARCs national production footprint and worldwide fulfillment capabilities, youll never have to say no to a great idea. What Youll Do Sell stunning visual graphic solutions including large-format displays, environmental graphics, window displays, tradeshow exhibits, digital signage, and custom brand experiences. Work closely with marketing directors, store planning teams, brand managers, and creative agencies to understand their campaign goalsand design solutions that make them stand out. Build strong relationships with enterprise-level clients across verticals like retail, fashion, food & beverage, fitness, hospitality, and tech. Lead complex sales cycles with a consultative approach that focuses on value, creativity, and executional excellence. Collaborate with ARCs powerhouse teams in production, design, installation, and project management to deliver flawless workevery time. Leverage ARCs national and international capabilities to win opportunities far beyond your zip code. What You Bring 3+ years of success selling visual graphics, experiential marketing, or branded environments to large companies or agency partners. A creative eye and a consultative sales mindsetyou can translate brand strategies into visual executions. Strong relationships or experience working with marketing, advertising, creative, or store planning departments. Excellent presentation and communication skillsyou thrive in the room (or on Zoom) with decision-makers. High energy, self-motivation, and drive. You own your results and go after what you want. Proficiency with CRM tools (HubSpot preferred), Microsoft Office Suite, and virtual presentation tools. Bonus: Experience selling digital signage or integrating physical and digital brand experiences. Why Youll Love Working with Us No Territories Sell to anyone, anywhere in the U.S. Global Fulfillment We produce and install projects around the world, so you never lose a deal due to geography. Uncapped Commissions Earn what you're worth, with no ceiling on your success. Powerful Production Network Backed by Riots national footprint and ARCs tech-driven infrastructure. Creative Freedom Bring your ideas, pitch bold concepts, and make cool things happen. Benefits & Perks Full health, dental, vision, and life insurance 401(k) with company match Laptop, cell phone, and generous car allowance Paid training and ongoing development A supportive, fun, and collaborative culture If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words Accommodation Request in your subject line. We are an Equal Employment Opportunity (EEO) Employer. It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. To all recruitment agencies: ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes. pm20 PI25be939ed0c2-6439
04/10/2026
Full time
Position Title: Outside Sales Representative Description Job Title: Digital Color Specialist Brand Graphics & Visual Display Sales Location: New York, NY Company: ARC Document Solutions / Riot Creative Imaging Pay rate: $55,000 to $75,000 per year based off experience About ARC Document Solutions and Riot Creating Imaging. ARC Document Solutions ( ) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve more than 60,000 customers, including some of the world's most renowned brands . Our team of approximately 1,400 employees is committed to delivering top-class customer service across diverse industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology . Our in-house software development group, comprising 150 engineers based in India, drives innovation and ensures we stay ahead in providing cutting-edge solutions. Through the integration of over 170 top digital printing companies in the USA, we've built a robust and resilient organization that values excellence and responsiveness. Riot Creative Imaging ( ) , our specialized visual color graphics division, excels in transforming spaces through immersive environmental graphics and sustainable printing solutions . As a certified minority-owned company operating since 1990, ARC is proud of its heritage and unwavering commitment to quality and innovation. These are the visions we bring to reality with our Visual Graphics production : /albums Your Mission: Empower Brands to Be Unforgettable Are you passionate about helping brands make bold statements through visual graphics, experiential displays, and high-impact environments? At ARC and Riot, were looking for a Digital Color Specialist who knows how to speak the language of marketers, visual merchandisers, and creative leadersand help them bring their brand visions to life across the country and around the globe. This is not your average print sales job. There are no territories and no limits on your creativity. Whether your client is a retail powerhouse in New York, a hospitality giant in Los Angeles, or a global brand planning events in Europe or Asiaweve got your back. With ARCs national production footprint and worldwide fulfillment capabilities, youll never have to say no to a great idea. What Youll Do Sell stunning visual graphic solutions including large-format displays, environmental graphics, window displays, tradeshow exhibits, digital signage, and custom brand experiences. Work closely with marketing directors, store planning teams, brand managers, and creative agencies to understand their campaign goalsand design solutions that make them stand out. Build strong relationships with enterprise-level clients across verticals like retail, fashion, food & beverage, fitness, hospitality, and tech. Lead complex sales cycles with a consultative approach that focuses on value, creativity, and executional excellence. Collaborate with ARCs powerhouse teams in production, design, installation, and project management to deliver flawless workevery time. Leverage ARCs national and international capabilities to win opportunities far beyond your zip code. What You Bring 3+ years of success selling visual graphics, experiential marketing, or branded environments to large companies or agency partners. A creative eye and a consultative sales mindsetyou can translate brand strategies into visual executions. Strong relationships or experience working with marketing, advertising, creative, or store planning departments. Excellent presentation and communication skillsyou thrive in the room (or on Zoom) with decision-makers. High energy, self-motivation, and drive. You own your results and go after what you want. Proficiency with CRM tools (HubSpot preferred), Microsoft Office Suite, and virtual presentation tools. Bonus: Experience selling digital signage or integrating physical and digital brand experiences. Why Youll Love Working with Us No Territories Sell to anyone, anywhere in the U.S. Global Fulfillment We produce and install projects around the world, so you never lose a deal due to geography. Uncapped Commissions Earn what you're worth, with no ceiling on your success. Powerful Production Network Backed by Riots national footprint and ARCs tech-driven infrastructure. Creative Freedom Bring your ideas, pitch bold concepts, and make cool things happen. Benefits & Perks Full health, dental, vision, and life insurance 401(k) with company match Laptop, cell phone, and generous car allowance Paid training and ongoing development A supportive, fun, and collaborative culture If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words Accommodation Request in your subject line. We are an Equal Employment Opportunity (EEO) Employer. It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. To all recruitment agencies: ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes. pm20 PI25be939ed0c2-6439
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
04/10/2026
Full time
Member Service Associate (MSA) 1 and 2 Department: Member Services Reports To: Assistant Branch Manager or Branch Manager FLSA: Non-exempt Date last updated: 04-01-2024 Summary Receive and pay out money, and keep records of money and negotiable instruments involved in financial transactions by performing the following duties. Essential Duties and Responsibilities include the following. Other duties may be assigned. Welcome on-site visitors, determine the nature of business and guide visitors to appropriate personnel or help them directly. Receive checks and cash for deposit in person, via mail or by night deposit. Verify amount and examine checks for endorsements. Cash checks and complete withdrawals and pays out money after verification of signatures and member balances. Enter members' transactions into computer to record transactions and issue computer generated receipts. Place holds on accounts for uncollected funds. Order daily supply of cash, and count incoming cash. Balance currency, coin, and checks in cash drawer at end of shift and compare totaled amounts with data displayed on computer screen. Explain, promote and sell products or services that will benefit the member. Research and resolve member inquiries. Complete transactions for money orders, cash advances, gift cards, savings bonds, cashiers checks, verifications, and loan payments when necessary. Assist other departments and areas as needed (i.e. filing, scanning, phones, etc.) Use CDM/Recyclers to assist members in transactions. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Dependability - Responds to requests for service and assistance, follows instructions, responds to management direction, takes responsibility for own actions, commits to doing the best job possible, keeps commitments. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Adaptability - Adapts to changes in the work environment, manages competing demands, accepts criticism and feedback, Changes approach or method to best fit the situation. Communications - Exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods, speaks clearly & persuasively, Writes clearly & informatively. Participates in meetings. Teamwork - Balances team and individual responsibilities, exhibits objectivity and openness to others' views, Gives and welcomes feedback, contributes to building a positive team spirit, Puts success of team above own interests Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality. Planning & Organization - Adheres to attendance/punctuality expectations, prioritizes and plans work activities, uses time efficiently, plans for additional resources, integrates changes smoothly, Sets goals and objectives, Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED) preferred; or three to six months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to members, clients, and other employees of the organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have the ability to use and operate Contact Management systems, 10-key, faxes, copiers, scanning equipment, drive-up equipment, and Internet software (spread sheets and word processing). Certificates, Licenses, Registrations: Must complete ongoing sales and service training Other Skills and Abilities Other Qualifications: Employee must be familiar with credit union robbery preparedness procedures. A MSA1 will be required to complete a pre-determined list of functions and training (see MSA1 training plan in Performance Pro forms) within the first 12 month of hire date. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate Salary Description $16.00 - $20.00 per hour
Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last updated: 04/01/2024 Summary Provide information and support via various means (i.e. phone, internet, email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality service. Examine, evaluate and make decisions on member and non-member loan applications for consumer loans. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interview and evaluate the needs of members and potential members, identify appropriate member needs and cross-sell financial products that meet those needs. Serve membership by providing information and account service in a pleasant, professional and efficient manner. Open/close accounts, process stop payments, order cards, answer questions regarding deposit accounts, loan accounts, plastic cards, remote access etc. Ensure complete and accurate documentation for loans and new accounts by gathering information and resolving uncertainties through inquiries with creditors, and/or members according to the credit union policy. Analyze and evaluate applicant's financial status by reviewing credit information, determining debt to income ratios, estimating payments, determining collateral requirements and establish collateral values, co-signer requirements and membership eligibility as defined by the policy. Possess general product knowledge relating to mortgage, home equity, and business loans for referral purposes. Complete outbound calls (2-2-2) to members, partner follow-up and other types of calls as requested by management. Assist other departments as necessary (i.e. collections, accounting, etc.) File claims for GAP, GAP Advantage, ADR and Debt Protection. Be well versed regarding credit union policies and procedures. Advise manager of external factors that may affect policy by suggesting policy modifications. Cross train other staff, as requested, on duties, functions, and responsibilities to assure proper back up. Follow proper member identification and security procedures and ensure that member and employee information is kept in the strictest confidence. Receive and payout money and keep records of money and negotiable instruments involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more information. Respond to member inquiries and requests regarding financial services and enter them into applicable computer systems and programs. Approve loans within specified limits OR refer to a manager with recommendations to obtain approval. Oversee timely loan closing and funding activities. Provide ongoing relationship servicing with current members to maintain goodwill and gain additional business. Assist members with problem resolution and account reconciliation. Responsible for Safe Deposit box transactions Execute, key, and verify wire transfers. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description $20 to $30/hr., plus incentive
04/10/2026
Full time
Member Service Officer 1 (MSO 1) Department: Member Services Reports To: Branch Manager FLSA Exempt: Non-Exempt Date last updated: 04/01/2024 Summary Provide information and support via various means (i.e. phone, internet, email etc.) to lending partners and members regarding the credit union its products and services while ensuring the highest quality service. Examine, evaluate and make decisions on member and non-member loan applications for consumer loans. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interview and evaluate the needs of members and potential members, identify appropriate member needs and cross-sell financial products that meet those needs. Serve membership by providing information and account service in a pleasant, professional and efficient manner. Open/close accounts, process stop payments, order cards, answer questions regarding deposit accounts, loan accounts, plastic cards, remote access etc. Ensure complete and accurate documentation for loans and new accounts by gathering information and resolving uncertainties through inquiries with creditors, and/or members according to the credit union policy. Analyze and evaluate applicant's financial status by reviewing credit information, determining debt to income ratios, estimating payments, determining collateral requirements and establish collateral values, co-signer requirements and membership eligibility as defined by the policy. Possess general product knowledge relating to mortgage, home equity, and business loans for referral purposes. Complete outbound calls (2-2-2) to members, partner follow-up and other types of calls as requested by management. Assist other departments as necessary (i.e. collections, accounting, etc.) File claims for GAP, GAP Advantage, ADR and Debt Protection. Be well versed regarding credit union policies and procedures. Advise manager of external factors that may affect policy by suggesting policy modifications. Cross train other staff, as requested, on duties, functions, and responsibilities to assure proper back up. Follow proper member identification and security procedures and ensure that member and employee information is kept in the strictest confidence. Receive and payout money and keep records of money and negotiable instruments involved in financial transaction by performing Member Service Associate duties. See Member Service Associate job description for more information. Respond to member inquiries and requests regarding financial services and enter them into applicable computer systems and programs. Approve loans within specified limits OR refer to a manager with recommendations to obtain approval. Oversee timely loan closing and funding activities. Provide ongoing relationship servicing with current members to maintain goodwill and gain additional business. Assist members with problem resolution and account reconciliation. Responsible for Safe Deposit box transactions Execute, key, and verify wire transfers. Supervisory Responsibilities This job has no supervisory responsibilities. Competencies To perform the job successfully, an individual should demonstrate the following competencies: Credibility - Provides reliable and accurate information, offers fully researched recommendations, instills customer confidence, supports organizational values and policies, takes responsibility for own actions and mistakes. Job Knowledge/Job Fit - Competent in required job skills and knowledge, exhibits ability to learn and apply new skills, keeps abreast of current developments, requires minimal supervision, Displays understanding of how job relates to others, Uses resources effectively. Conflict Resolution - Encourages open communications, Confronts difficult situations. Maintains objectivity. Keeps emotions under control. Uses negations skills to resolve conflicts. Cooperation - Establishes and maintains effective relations, exhibits tact and consideration, displays positive outlook and pleasant manner, offers assistance and support to co-workers, Works cooperatively in group situations, Works actively to resolve conflicts. Quality - Demonstrates accuracy and thoroughness, displays commitment to excellence, looks for ways to improve and promote quality, applies feedback to improve performance and Monitors own work to ensure quality. Planning/Organization - Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Integrates changes smoothly. Sets goals and objectives. Works in an organized manner. Sales and Service (INSPIRE SALES and SERVICE) - Displays courtesy and sensitivity, manages difficult/emotional member situations, meets commitments, focuses on & responds promptly to member needs, solicits member feedback to improve service, explains financial concepts clearly, explains product features & benefits, recommends products to members, and overcomes objections. Problem Solving - Identifies problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Resolves problems in early states. Works well in group problem solving situations. Requirements Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: High school diploma or general education degree (GED); or six to twelve months related experience and/or training; or equivalent combination of education and experience previous financial industry experience preferred. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Ability to apply concepts of basic algebra and 10 key. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to research data and make accurate decisions. Computer Skills: To perform this job successfully, an individual should have knowledge of Contact Management systems; Internet software; Microsoft Excel Spreadsheet software and Microsoft Word Processing software. Certificates, Licenses, Registrations: Must complete ongoing sales & service training. Other Skills and Abilities: Must have the ability to make sound, confident decisions. Must possess proven sales skills. Must be able to read and understand credit reports. Other Qualifications: A MSO1 will be required to complete a pre-determined list of functions and training (see MSO 1 Training Plan in Performance Pro Forms) within 18-24 months of their hire date. A MSO1 will also be required to shadow and cross train in the service center for at least 80 hours during (or prior to) their training period as well as two hours in both the Accounting and Collections departments. Once a MSO1 has completed all the requirements of the MSO1 Training Plan, they may be promoted to a MSO2 at the supervising manager(s) discretion. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand, walk, sit; use hands to finger, handle, or feel and reach with hands and arms; and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. For employees who are assigned to a retail branch, the employee may be required to regularly stand and the availability to sit for any length of time may be limited. The employee is occasionally required to taste or smell. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. The employee regularly works near moving mechanical parts. The noise level in the work environment is usually moderate. Salary Description $20 to $30/hr., plus incentive
Position Title: Outside Sales Representative - Graphics and Color Description Job Title: Outside Sales Representative Brand Graphics & Visual Display Sales Location: Nashville, TN Company: ARC Document Solutions / Riot Creative Imaging Base Pay: Starting $65,000 Commission uncapped About ARC Document Solutions and Riot Creating Imaging. ARC Document Solutions ( ) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve more than 60,000 customers, including some of the world's most renowned brands . Our team of approximately 1,400 employees is committed to delivering top-class customer service across diverse industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology . Our in-house software development group, comprising 150 engineers based in India, drives innovation and ensures we stay ahead in providing cutting-edge solutions. Through the integration of over 170 top digital printing companies in the USA, we've built a robust and resilient organization that values excellence and responsiveness. Riot Creative Imaging ( ) , our specialized visual color graphics division, excels in transforming spaces through immersive environmental graphics and sustainable printing solutions . As a certified minority-owned company operating since 1990, ARC is proud of its heritage and unwavering commitment to quality and innovation. These are the visions we bring to reality with our Visual Graphics production : /albums Your Mission: Empower Brands to Be Unforgettable Are you passionate about helping brands make bold statements through visual graphics, experiential displays, and high-impact environments? At ARC and Riot, were looking for a Digital Color Specialist who knows how to speak the language of marketers, visual merchandisers, and creative leadersand help them bring their brand visions to life across the country and around the globe. This is not your average print sales job. There are no territories and no limits on your creativity. Whether your client is a retail powerhouse in New York, a hospitality giant in Los Angeles, or a global brand planning events in Europe or Asiaweve got your back. With ARCs national production footprint and worldwide fulfillment capabilities, youll never have to say no to a great idea. What Youll Do Sell stunning visual graphic solutions including large-format displays, environmental graphics, window displays, tradeshow exhibits, digital signage, and custom brand experiences. Work closely with marketing directors, store planning teams, brand managers, and creative agencies to understand their campaign goalsand design solutions that make them stand out. Build strong relationships with enterprise-level clients across verticals like retail, fashion, food & beverage, fitness, hospitality, and tech. Lead complex sales cycles with a consultative approach that focuses on value, creativity, and executional excellence. Collaborate with ARCs powerhouse teams in production, design, installation, and project management to deliver flawless workevery time. Leverage ARCs national and international capabilities to win opportunities far beyond your zip code. What You Bring 3+ years of success selling visual graphics, experiential marketing, or branded environments to large companies or agency partners. A creative eye and a consultative sales mindsetyou can translate brand strategies into visual executions. Strong relationships or experience working with marketing, advertising, creative, or store planning departments. Excellent presentation and communication skillsyou thrive in the room (or on Zoom) with decision-makers. High energy, self-motivation, and drive. You own your results and go after what you want. Proficiency with CRM tools (HubSpot preferred), Microsoft Office Suite, and virtual presentation tools. Bonus: Experience selling digital signage or integrating physical and digital brand experiences. Why Youll Love Working with Us Global Fulfillment We produce and install projects around the world, so you never lose a deal due to geography. Uncapped Commissions Earn what you're worth, with no ceiling on your success. Powerful Production Network Backed by Riots national footprint and ARCs tech-driven infrastructure. Creative Freedom Bring your ideas, pitch bold concepts, and make cool things happen. Benefits & Perks Full health, dental, vision, and life insurance 401(k) with company match Laptop, cell phone, and generous car allowance Paid training and ongoing development A supportive, fun, and collaborative culture If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words Accommodation Request in your subject line. We are an Equal Employment Opportunity (EEO) Employer. It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. To all recruitment agencies: ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes. PM20 PIdc58f14096e3-4637
04/10/2026
Full time
Position Title: Outside Sales Representative - Graphics and Color Description Job Title: Outside Sales Representative Brand Graphics & Visual Display Sales Location: Nashville, TN Company: ARC Document Solutions / Riot Creative Imaging Base Pay: Starting $65,000 Commission uncapped About ARC Document Solutions and Riot Creating Imaging. ARC Document Solutions ( ) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve more than 60,000 customers, including some of the world's most renowned brands . Our team of approximately 1,400 employees is committed to delivering top-class customer service across diverse industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology . Our in-house software development group, comprising 150 engineers based in India, drives innovation and ensures we stay ahead in providing cutting-edge solutions. Through the integration of over 170 top digital printing companies in the USA, we've built a robust and resilient organization that values excellence and responsiveness. Riot Creative Imaging ( ) , our specialized visual color graphics division, excels in transforming spaces through immersive environmental graphics and sustainable printing solutions . As a certified minority-owned company operating since 1990, ARC is proud of its heritage and unwavering commitment to quality and innovation. These are the visions we bring to reality with our Visual Graphics production : /albums Your Mission: Empower Brands to Be Unforgettable Are you passionate about helping brands make bold statements through visual graphics, experiential displays, and high-impact environments? At ARC and Riot, were looking for a Digital Color Specialist who knows how to speak the language of marketers, visual merchandisers, and creative leadersand help them bring their brand visions to life across the country and around the globe. This is not your average print sales job. There are no territories and no limits on your creativity. Whether your client is a retail powerhouse in New York, a hospitality giant in Los Angeles, or a global brand planning events in Europe or Asiaweve got your back. With ARCs national production footprint and worldwide fulfillment capabilities, youll never have to say no to a great idea. What Youll Do Sell stunning visual graphic solutions including large-format displays, environmental graphics, window displays, tradeshow exhibits, digital signage, and custom brand experiences. Work closely with marketing directors, store planning teams, brand managers, and creative agencies to understand their campaign goalsand design solutions that make them stand out. Build strong relationships with enterprise-level clients across verticals like retail, fashion, food & beverage, fitness, hospitality, and tech. Lead complex sales cycles with a consultative approach that focuses on value, creativity, and executional excellence. Collaborate with ARCs powerhouse teams in production, design, installation, and project management to deliver flawless workevery time. Leverage ARCs national and international capabilities to win opportunities far beyond your zip code. What You Bring 3+ years of success selling visual graphics, experiential marketing, or branded environments to large companies or agency partners. A creative eye and a consultative sales mindsetyou can translate brand strategies into visual executions. Strong relationships or experience working with marketing, advertising, creative, or store planning departments. Excellent presentation and communication skillsyou thrive in the room (or on Zoom) with decision-makers. High energy, self-motivation, and drive. You own your results and go after what you want. Proficiency with CRM tools (HubSpot preferred), Microsoft Office Suite, and virtual presentation tools. Bonus: Experience selling digital signage or integrating physical and digital brand experiences. Why Youll Love Working with Us Global Fulfillment We produce and install projects around the world, so you never lose a deal due to geography. Uncapped Commissions Earn what you're worth, with no ceiling on your success. Powerful Production Network Backed by Riots national footprint and ARCs tech-driven infrastructure. Creative Freedom Bring your ideas, pitch bold concepts, and make cool things happen. Benefits & Perks Full health, dental, vision, and life insurance 401(k) with company match Laptop, cell phone, and generous car allowance Paid training and ongoing development A supportive, fun, and collaborative culture If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words Accommodation Request in your subject line. We are an Equal Employment Opportunity (EEO) Employer. It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. To all recruitment agencies: ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes. PM20 PIdc58f14096e3-4637
Position Title: Outside Sales Representative - Graphics and Color Description Job Title: Outside Sales Representative Brand Graphics & Visual Display Sales Location: Clawson, Michigan Company: ARC Document Solutions / Riot Creative Imaging Base Pay: Starting $60,000 Commission uncapped About ARC Document Solutions and Riot Creating Imaging. ARC Document Solutions ( ) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve more than 60,000 customers, including some of the world's most renowned brands . Our team of approximately 1,400 employees is committed to delivering top-class customer service across diverse industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology . Our in-house software development group, comprising 150 engineers based in India, drives innovation and ensures we stay ahead in providing cutting-edge solutions. Through the integration of over 170 top digital printing companies in the USA, we've built a robust and resilient organization that values excellence and responsiveness. Riot Creative Imaging ( ) , our specialized visual color graphics division, excels in transforming spaces through immersive environmental graphics and sustainable printing solutions . As a certified minority-owned company operating since 1990, ARC is proud of its heritage and unwavering commitment to quality and innovation. These are the visions we bring to reality with our Visual Graphics production : /albums Your Mission: Empower Brands to Be Unforgettable Are you passionate about helping brands make bold statements through visual graphics, experiential displays, and high-impact environments? At ARC and Riot, were looking for a Digital Color Specialist who knows how to speak the language of marketers, visual merchandisers, and creative leadersand help them bring their brand visions to life across the country and around the globe. This is not your average print sales job. There are no territories and no limits on your creativity. Whether your client is a retail powerhouse in New York, a hospitality giant in Los Angeles, or a global brand planning events in Europe or Asiaweve got your back. With ARCs national production footprint and worldwide fulfillment capabilities, youll never have to say no to a great idea. What Youll Do Sell stunning visual graphic solutions including large-format displays, environmental graphics, window displays, tradeshow exhibits, digital signage, and custom brand experiences. Work closely with marketing directors, store planning teams, brand managers, and creative agencies to understand their campaign goalsand design solutions that make them stand out. Build strong relationships with enterprise-level clients across verticals like retail, fashion, food & beverage, fitness, hospitality, and tech. Lead complex sales cycles with a consultative approach that focuses on value, creativity, and executional excellence. Collaborate with ARCs powerhouse teams in production, design, installation, and project management to deliver flawless workevery time. Leverage ARCs national and international capabilities to win opportunities far beyond your zip code. What You Bring 3+ years of success selling visual graphics, experiential marketing, or branded environments to large companies or agency partners. A creative eye and a consultative sales mindsetyou can translate brand strategies into visual executions. Strong relationships or experience working with marketing, advertising, creative, or store planning departments. Excellent presentation and communication skillsyou thrive in the room (or on Zoom) with decision-makers. High energy, self-motivation, and drive. You own your results and go after what you want. Proficiency with CRM tools (HubSpot preferred), Microsoft Office Suite, and virtual presentation tools. Bonus: Experience selling digital signage or integrating physical and digital brand experiences. Why Youll Love Working with Us Global Fulfillment We produce and install projects around the world, so you never lose a deal due to geography. Uncapped Commissions Earn what you're worth, with no ceiling on your success. Powerful Production Network Backed by Riots national footprint and ARCs tech-driven infrastructure. Creative Freedom Bring your ideas, pitch bold concepts, and make cool things happen. Benefits & Perks Full health, dental, vision, and life insurance 401(k) with company match Laptop, cell phone, and generous car allowance Paid training and ongoing development A supportive, fun, and collaborative culture If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words Accommodation Request in your subject line. We are an Equal Employment Opportunity (EEO) Employer. It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. To all recruitment agencies: ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes. PM20 PIa9d64f2e2e08-3480
04/10/2026
Full time
Position Title: Outside Sales Representative - Graphics and Color Description Job Title: Outside Sales Representative Brand Graphics & Visual Display Sales Location: Clawson, Michigan Company: ARC Document Solutions / Riot Creative Imaging Base Pay: Starting $60,000 Commission uncapped About ARC Document Solutions and Riot Creating Imaging. ARC Document Solutions ( ) is a global leader in digital printing and technology services, dedicated to helping businesses promote their brand and streamline access to critical information. With a network of over 140 service centers across the USA, Canada, UK, UAE, India, and China, we serve more than 60,000 customers, including some of the world's most renowned brands . Our team of approximately 1,400 employees is committed to delivering top-class customer service across diverse industries such as retail, sports, entertainment, fitness, construction, education, healthcare, and technology . Our in-house software development group, comprising 150 engineers based in India, drives innovation and ensures we stay ahead in providing cutting-edge solutions. Through the integration of over 170 top digital printing companies in the USA, we've built a robust and resilient organization that values excellence and responsiveness. Riot Creative Imaging ( ) , our specialized visual color graphics division, excels in transforming spaces through immersive environmental graphics and sustainable printing solutions . As a certified minority-owned company operating since 1990, ARC is proud of its heritage and unwavering commitment to quality and innovation. These are the visions we bring to reality with our Visual Graphics production : /albums Your Mission: Empower Brands to Be Unforgettable Are you passionate about helping brands make bold statements through visual graphics, experiential displays, and high-impact environments? At ARC and Riot, were looking for a Digital Color Specialist who knows how to speak the language of marketers, visual merchandisers, and creative leadersand help them bring their brand visions to life across the country and around the globe. This is not your average print sales job. There are no territories and no limits on your creativity. Whether your client is a retail powerhouse in New York, a hospitality giant in Los Angeles, or a global brand planning events in Europe or Asiaweve got your back. With ARCs national production footprint and worldwide fulfillment capabilities, youll never have to say no to a great idea. What Youll Do Sell stunning visual graphic solutions including large-format displays, environmental graphics, window displays, tradeshow exhibits, digital signage, and custom brand experiences. Work closely with marketing directors, store planning teams, brand managers, and creative agencies to understand their campaign goalsand design solutions that make them stand out. Build strong relationships with enterprise-level clients across verticals like retail, fashion, food & beverage, fitness, hospitality, and tech. Lead complex sales cycles with a consultative approach that focuses on value, creativity, and executional excellence. Collaborate with ARCs powerhouse teams in production, design, installation, and project management to deliver flawless workevery time. Leverage ARCs national and international capabilities to win opportunities far beyond your zip code. What You Bring 3+ years of success selling visual graphics, experiential marketing, or branded environments to large companies or agency partners. A creative eye and a consultative sales mindsetyou can translate brand strategies into visual executions. Strong relationships or experience working with marketing, advertising, creative, or store planning departments. Excellent presentation and communication skillsyou thrive in the room (or on Zoom) with decision-makers. High energy, self-motivation, and drive. You own your results and go after what you want. Proficiency with CRM tools (HubSpot preferred), Microsoft Office Suite, and virtual presentation tools. Bonus: Experience selling digital signage or integrating physical and digital brand experiences. Why Youll Love Working with Us Global Fulfillment We produce and install projects around the world, so you never lose a deal due to geography. Uncapped Commissions Earn what you're worth, with no ceiling on your success. Powerful Production Network Backed by Riots national footprint and ARCs tech-driven infrastructure. Creative Freedom Bring your ideas, pitch bold concepts, and make cool things happen. Benefits & Perks Full health, dental, vision, and life insurance 401(k) with company match Laptop, cell phone, and generous car allowance Paid training and ongoing development A supportive, fun, and collaborative culture If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to and use the words Accommodation Request in your subject line. We are an Equal Employment Opportunity (EEO) Employer. It has been and will continue to be a fundamental policy of ARC Document Solutions and RIOT Creative Imaging not to discriminate based on race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. To all recruitment agencies: ARC does not accept agency resumes. Please do not forward resumes to our Careers alias or other ARC employees. ARC is not responsible for any fees related to unsolicited resumes. PM20 PIa9d64f2e2e08-3480
