159 jobs found

Business Development RepresentativeBusiness Development SpecialistGermain Automotive Partnership is a leading automotive dealership committed to delivering exceptional guest experiences. Our Business Development Center (BDC) team is the first point of contact for prospective customers, playing a key role in guiding them through their buying journey.Position Overview:We are seeking an enthusiastic, self-motivated BDC Agent to manage incoming leads, maintain customer communication, and schedule appointments for our sales team. This role is perfect for someone who thrives in a fast-paced, goal-oriented environment and enjoys creating meaningful customer interactions.Key Responsibilities:Respond to internet leads, phone calls, and chats in a timely and professional mannerSchedule appointments and follow up on missed opportunitiesMaintain detailed records of all communications and customer interactionsCollaborate with the sales team to drive showroom traffic and salesMeet daily and weekly communication and appointment-setting targetsStay up to date on product knowledge and dealership promotionsWhy Germain?At Germain Automotive Partnership, we dont just sell cars we create experiences. As part of our BDC team, youll:Be at the heart of the guest experience, helping people navigate one of the biggest purchases of their lives.Join a team that values collaboration, energy, and results your voice and ideas matter.Receive ongoing training, mentorship, and opportunities for growth, both in your role and your career.Work in a fast-paced, rewarding environment where your efforts directly impact success.Be part of a recognized, respected dealership network that prioritizes integrity, customer service, and team culture.Base salary: $26,000 annuallyAdditional earnings: Tiered bonus/commission structure based on performance!Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT!Germain Automotive Partnershipis proud to offer the following benefits for our employees:Medical InsuranceDental InsuranceVision InsuranceWeekly PayParental Leave401KLife InsuranceShort and Long-term Disability InsurancePaid time off (Accrued after 90 days)Employee DiscountsState of the art technology details: 26000 Yearly SalaryPIa7dc59dbf98e-3445

About UsJoin a trusted, growing home services company that has proudly served West Central Florida since 1984. Banko Overhead Doors is seeking a Customer Success Specialist to support our Customer Care and Builder Services teams. This role is ideal for candidates with experience in customer service, call center support, scheduling, and CRM systems who thrive in fast-paced, high-accountability environments.Position OverviewAs a Customer Success Specialist, you will serve as a frontline customer service representative and brand ambassador for Banko Overhead Doors. You will manage inbound and outbound customer communications, ensure accurate data entry and documentation, support service scheduling and coordination, and maintain ownership of customer requests through resolution.This role requires strong communication skills, attention to detail, and the ability to manage high call volume while delivering an exceptional customer experience.Key ResponsibilitiesHandle inbound and outbound customer inquiries via phone, email, and in-person communicationProvide excellent customer support by answering questions related to services, pricing, and schedulingAccurately enter and maintain customer data in CRM, scheduling, and service management systemsSchedule and coordinate service appointments based on urgency, availability, and customer needsDocument all customer interactions with accuracy and professionalismEscalate complex or time-sensitive issues to leadership with clear documentationCollaborate with dispatch, service technicians, sales, and leadership teamsIdentify recurring customer issues and assist with process improvement initiativesMaintain a calm, professional, and empathetic demeanor in all customer interactionsSupport onboarding and training of new customer service team membersStay current on company policies, procedures, and product/service offeringsProtect confidential customer information and follow data security standardsQualificationsHigh school diploma or GED requiredAssociate or bachelor's degree in business, communications, or a related field preferredCustomer service, call center, or administrative support experience preferredExperience using CRM software, scheduling tools, and Microsoft OfficeStrong data entry, documentation, and organizational skillsExcellent verbal and written communication skillsAbility to multitask and prioritize in a fast-paced, high-volume environmentStrong problem-solving and decision-making skillsReliable, punctual, and accountableAbility to work occasional irregular hours as business needs requireBilingual (English/Spanish) preferredSpanish-speaking candidates may qualify for a shift differentialWho Thrives in This RoleCustomer service professionals who value accuracy, follow-through, and accountabilitySelf-motivated team players with strong communication and problem-solving skillsReliable, punctual candidates who excel in structured, fast-paced environmentsDetail-oriented multitaskers with strong time management skillsCustomer-focused professionals who take pride in delivering exceptional serviceBenefitsFull-time position with competitive payMedical, dental, vision, 401(k), PTO, and paid holidaysCareer growth and advancement opportunitiesSupportive, team-oriented workplace cultureRequirementsValid driver's license with a minimum 3-year clean driving record (MVR)Ability to pass a background checkAbility to work a full-time scheduleReliable transportation and consistent attendance Show Up for Banko & Banko Will Show Up for YouWe value reliability, teamwork, and long-term growth. When you commit to showing up-ready and on time-we commit to supporting your career and providing opportunities for advancement.Equal Opportunity EmployerBanko Overhead Doors, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.Compensation details: 21 Hourly WagePI81e94a28d0-

Sager Electronics is looking for a Power Sales Engineer (PSE) to drive growth within the assigned region by expanding existing customer relationships and developing new business opportunities in power, thermal and battery solutions. This role is ideal for a motivated engineer who is technically savvy and who thrives at the intersection of engineering and business development. Territory: Florida, North Carolina, South Carolina, Tennessee, Mississippi, Alabama, Georgia What You'll Do As a Power Sales Engineer, you will play a critical role in identifying, developing, and securing new power supply opportunities: Partner with customers from design through production to win new business Support qualification efforts for Power Systems products, including inbound leads Collaborate with the local sales team on design opportunities and application solutions Deliver product updates and emerging technology insights to customers and internal teams Capture and manage design registrations and design wins Build strong relationships with local rep groups and manufacturer representative partners Share market intelligence, customer feedback, and industry trends with leadership Participate in technical training with suppliers and service centers Contribute to customer planning and regional growth strategies Ensure an exceptional customer experience through consistent follow-through Manage territory and time effectively to maximize impact Complete administrative reporting and maintain CRM data Represent the company with professionalism, integrity, and accountability Meet or exceed established sales goals and performance objectives What You Bring Education & Experience Bachelor's degree in engineering, (or equivalent experience) Minimum 2+ years of experience selling power solutions Experience supporting customers through the power supply selection process Knowledge & Skills Strong understanding of the power supply market and electronics industry Ability to engage stakeholders Self-starter who thrives in a fast-paced, results-driven environment Excellent communication, negotiation, and listening skills Strong organizational and territory management abilities Ability to quickly become a product expert across multiple suppliers Proficiency with standard business and CRM tools Compensation Annual Base Salary Range: $63,375-$105,950 Annual Total Compensation Range (Base + Incentive): $97,500-$163,000 The compensation structure includes a base salary and a monthly incentive opportunity for a combined total target income. Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base salary and bonus details will be confirmed at the time of offer. Why Join Us? Opportunity to work with leading power technology suppliers High-impact role with strong visibility and growth potential Collaborative team environment with technical and sales support At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy. 401(k)/Roth plan with matching, ensuring your financial future is secure. Healthcare Savings Accounts for added flexibility in managing medical expenses. Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development. Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally. A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours. We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-added Custom Solutions Center in Lewisville, TX. To learn more about us, visit To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 00 Yearly Salary PI0943a2d5-

Sager Electronics is looking for a Power Sales Engineer (PSE) to drive growth within the assigned region by expanding existing customer relationships and developing new business opportunities in power, thermal and battery solutions. This role is ideal for a motivated engineer who is technically savvy and who thrives at the intersection of engineering and business development. Territory: Washington, Oregon and British Columbia What You'll Do As a Power Sales Engineer, you will play a critical role in identifying, developing, and securing new power supply opportunities: Partner with customers from design through production to win new business Support qualification efforts for Power Systems products, including inbound leads Collaborate with the local sales team on design opportunities and application solutions Deliver product updates and emerging technology insights to customers and internal teams Capture and manage design registrations and design wins Build strong relationships with local rep groups and manufacturer representative partners Share market intelligence, customer feedback, and industry trends with leadership Participate in technical training with suppliers and service centers Contribute to customer planning and regional growth strategies Ensure an exceptional customer experience through consistent follow-through Manage territory and time effectively to maximize impact Complete administrative reporting and maintain CRM data Represent the company with professionalism, integrity, and accountability Meet or exceed established sales goals and performance objectives What You Bring Education & Experience Bachelor's degree in engineering, (or equivalent experience) Minimum 2+ years of experience selling power solutions Experience supporting customers through the power supply selection process Knowledge & Skills Strong understanding of the power supply market and electronics industry Ability to engage stakeholders Self-starter who thrives in a fast-paced, results-driven environment Excellent communication, negotiation, and listening skills Strong organizational and territory management abilities Ability to quickly become a product expert across multiple suppliers Proficiency with standard business and CRM tools Compensation Annual Base Salary Range: $73,710-$122,200 Annual Total Compensation Range (Base + Incentive): $113,400-$188,000 The compensation structure includes a base salary and a monthly incentive opportunity for a combined total target income. Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base salary and bonus details will be confirmed at the time of offer. Why Join Us? Opportunity to work with leading power technology suppliers High-impact role with strong visibility and growth potential Collaborative team environment with technical and sales support At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy. 401(k)/Roth plan with matching, ensuring your financial future is secure. Healthcare Savings Accounts for added flexibility in managing medical expenses. Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development. Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally. A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours. We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-added Custom Solutions Center in Lewisville, TX. To learn more about us, visit To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 00 Yearly Salary PI80f4f5-

Reporting to the Senior Vice President of Sales the Regional Vice President, Sales (West) is accountable for driving sales growth, profitability, and service excellence across assigned regions generating $100M+ in revenue and/or spanning multiple Service Center locations. This role provides strategic and operational leadership to Regional and Service Center management teams while strengthening customer and supplier partnerships to maximize market impact. This role offers the opportunity to lead, influence company strategy, and drive meaningful growth across key markets while working closely with executive leadership. Location: This position can be in San Jose, or Santa Ana, CA - Remote applicants will not be considered Territory Coverage: AZ, CA, CO, MT, NM, NV, OR, UT, WA, Mexico What You'll Do Lead, coach, and develop Regional and Service Center management teams to achieve sales, service, productivity, and profit objectives Own regional performance against budget, including sales growth, margins, service levels, inventory, and receivables Evaluate regional markets and develop strategic plans for expansion, new customer acquisition, and territory optimization Ensure consistent execution of sales strategies, customer segmentation, and service offerings across all locations Build and maintain senior-level relationships with key customers, manufacturer partners, and sales representatives Partner with Product Management, Marketing, Purchasing, and Credit to support growth, manage risk, and strengthen supplier alignment Oversee regional asset management and participate in critical credit, inventory, and investment decisions Foster a culture of accountability, collaboration, integrity, and high performance across the region Leadership & Team Development Ensure regions and Service Centers are properly staffed with trained, high-performing teams Provide ongoing coaching, performance management, and succession development for regional leaders Drive engagement, morale, and teamwork through clear communication and leadership visibility Promote and enforce company policies, procedures, and ethical standards What We're Looking For Bachelor's degree in business, management, or a related field (or equivalent experience) 10+ years of experience in electronic and/or electrical distribution and at least 5 years in a leadership position Minimum 2 years of senior-level leadership or multi-location management experience Proven ability to lead large, complex regions and deliver sustainable, profitable growth Strong strategic planning, financial acumen, and executive-level communication skills Knowledge & Expertise Modern principles and practices of organization, administration, budget, and management; financial and personnel reports and practices required. Demonstrated ability to manage, train and communicate effectively. A complete understanding of Sager's systems, products, people and markets. Skills & Abilities Planning, coordinating and directing varied and complex administrative operations; communicating clearly and effectively orally and in writing; dealing constructively with conflict, collecting, analyzing, and interpreting data from a wide variety of sources and taking appropriate action; and selecting, supervising, training, and evaluating employees; PC proficient, including Microsoft Office software packages. Why Join Us: At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy. 401(k)/Roth plan with matching, ensuring your financial future is secure. Healthcare Savings Accounts for added flexibility in managing medical expenses. Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development. Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally. A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours. We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being. Compensation Annual Base Salary Range $153,000 - $194,000 Annual Total Compensation Range $236,000 - $299,000 The typical compensation structure includes a base salary and a quarterly incentive opportunity representing the total target income. Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base pay and target incentive details will be confirmed at the time of offer. Sager Electronics , a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-added Custom Solutions Center in Lewisville, TX. To learn more about us, visit To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 00 Yearly Salary PIb118a1d0cb4f-2330

Reporting to the Senior Vice President of Sales the Regional Vice President, Sales (West) is accountable for driving sales growth, profitability, and service excellence across assigned regions generating $100M+ in revenue and/or spanning multiple Service Center locations. This role provides strategic and operational leadership to Regional and Service Center management teams while strengthening customer and supplier partnerships to maximize market impact. This role offers the opportunity to lead, influence company strategy, and drive meaningful growth across key markets while working closely with executive leadership. Location: This position can be in San Jose, or Santa Ana, CA - Remote applicants will not be considered Territory Coverage: AZ, CA, CO, MT, NM, NV, OR, UT, WA, Mexico What You'll Do Lead, coach, and develop Regional and Service Center management teams to achieve sales, service, productivity, and profit objectives Own regional performance against budget, including sales growth, margins, service levels, inventory, and receivables Evaluate regional markets and develop strategic plans for expansion, new customer acquisition, and territory optimization Ensure consistent execution of sales strategies, customer segmentation, and service offerings across all locations Build and maintain senior-level relationships with key customers, manufacturer partners, and sales representatives Partner with Product Management, Marketing, Purchasing, and Credit to support growth, manage risk, and strengthen supplier alignment Oversee regional asset management and participate in critical credit, inventory, and investment decisions Foster a culture of accountability, collaboration, integrity, and high performance across the region Leadership & Team Development Ensure regions and Service Centers are properly staffed with trained, high-performing teams Provide ongoing coaching, performance management, and succession development for regional leaders Drive engagement, morale, and teamwork through clear communication and leadership visibility Promote and enforce company policies, procedures, and ethical standards What We're Looking For Bachelor's degree in business, management, or a related field (or equivalent experience) 10+ years of experience in electronic and/or electrical distribution and at least 5 years in a leadership position Minimum 2 years of senior-level leadership or multi-location management experience Proven ability to lead large, complex regions and deliver sustainable, profitable growth Strong strategic planning, financial acumen, and executive-level communication skills Knowledge & Expertise Modern principles and practices of organization, administration, budget, and management; financial and personnel reports and practices required. Demonstrated ability to manage, train and communicate effectively. A complete understanding of Sager's systems, products, people and markets. Skills & Abilities Planning, coordinating and directing varied and complex administrative operations; communicating clearly and effectively orally and in writing; dealing constructively with conflict, collecting, analyzing, and interpreting data from a wide variety of sources and taking appropriate action; and selecting, supervising, training, and evaluating employees; PC proficient, including Microsoft Office software packages. Why Join Us: At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy. 401(k)/Roth plan with matching, ensuring your financial future is secure. Healthcare Savings Accounts for added flexibility in managing medical expenses. Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development. Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally. A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours. We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being. Compensation Annual Base Salary Range $153,000 - $194,000 Annual Total Compensation Range $236,000 - $299,000 The typical compensation structure includes a base salary and a quarterly incentive opportunity representing the total target income. Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base pay and target incentive details will be confirmed at the time of offer. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-added Custom Solutions Center in Lewisville, TX. To learn more about us, visit To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 00 Yearly Salary PIf1d4d6e168ed-2329

Sager Electronics is looking for a Power Sales Engineer (PSE) to drive growth within the assigned region by expanding existing customer relationships and developing new business opportunities in power, thermal and battery solutions. This role is ideal for a motivated engineer who is technically savvy and who thrives at the intersection of engineering and business development. Territory: Massachusetts, New Hampshire, Maine, Vermont, Rhode Island What You'll Do As a Power Sales Engineer, you will play a critical role in identifying, developing, and securing new power supply opportunities: Partner with customers from design through production to win new business Support qualification efforts for Power Systems products, including inbound leads Collaborate with the local sales team on design opportunities and application solutions Deliver product updates and emerging technology insights to customers and internal teams Capture and manage design registrations and design wins Build strong relationships with local rep groups and manufacturer representative partners Share market intelligence, customer feedback, and industry trends with leadership Participate in technical training with suppliers and service centers Contribute to customer planning and regional growth strategies Ensure an exceptional customer experience through consistent follow-through Manage territory and time effectively to maximize impact Complete administrative reporting and maintain CRM data Represent the company with professionalism, integrity, and accountability Meet or exceed established sales goals and performance objectives What You Bring Education & Experience Bachelor's degree in engineering, (or equivalent experience) Minimum 2+ years of experience selling power solutions Experience supporting customers through the power supply selection process Knowledge & Skills Strong understanding of the power supply market and electronics industry Ability to engage stakeholders Self-starter who thrives in a fast-paced, results-driven environment Excellent communication, negotiation, and listening skills Strong organizational and territory management abilities Ability to quickly become a product expert across multiple suppliers Proficiency with standard business and CRM tools Compensation Annual Base Salary Range: $71,760-$119,275 Annual Total Compensation Range (Base + Incentive): $110,400-$183,500 The compensation structure includes a base salary and a monthly incentive opportunity for a combined total target income. Actual compensation may vary based on factors such as geographic location, experience, education, and skill level. Final base salary and bonus details will be confirmed at the time of offer. Why Join Us? Opportunity to work with leading power technology suppliers High-impact role with strong visibility and growth potential Collaborative team environment with technical and sales support At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect: Medical, dental, and vision insurance to keep you and your family healthy. 401(k)/Roth plan with matching, ensuring your financial future is secure. Healthcare Savings Accounts for added flexibility in managing medical expenses. Educational Assistance (Tuition Reimbursement) to support your ongoing learning and development. Continuous training opportunities throughout your employment, empowering you to grow both personally and professionally. A strong commitment to giving back to our communities through philanthropic opportunities and volunteer hours. We understand the importance of work-life balance, and our Paid Time Off is designed to support our employees' well-being. Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-added Custom Solutions Center in Lewisville, TX. To learn more about us, visit To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., 'Green Card Holder'), Political Asylee, or Refugee. Visa sponsorship is not available for this role. Only candidates authorized to work in the United States will be considered. We are an Equal Opportunity Employer, and we support protected veterans and individuals with disabilities through our affirmative action program. Compensation details: 00 Yearly Salary PI682df31133c3-3935

Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? Work Location: 6704 North Nevada St. Ste. 6 Spokane, WA Type of Position: Full Time - 40 Hours per Week Hourly Rate: $21.03 with Uncapped Commission! Hours: Monday - Friday 9am-6pm with a rotating Saturday 8am-5pm Sign on Bonus: $2,500 The Consumer Sales Representative-Retail is a key contributor in TDS's overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office. This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts. In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs. Responsibilities : Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue. Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value. Cash Management Procedures - Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit. Resolves construction related issues in specific markets by creating and completing Triage tickets. Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space. Special Projects as assigned by Supervisor Qualifications : Required Qualifications 1+ years' experience in a sales or customer service role 2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel). Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Other Qualifications 6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data Ability to meet or exceed sales goals Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service. Ability to handle a high volume of phone calls in a structured, contact center environment Understanding of the telecommunication industry Understanding of telecommunication products and services Excellent interpersonal communication skills (i.e., verbal, written, listening) Problem solving skills (i.e. customer complaints, competitive issues) Successful completion of classroom training will be required Demonstrated success in a competitive sales environment Able to Work Overtime with Advance Notice Ability to Work shift with ending time of 8:00 p.m. CST and a potential Saturday rotation Experience working with escalated customer issues and problem resolution both over the phone and face to face. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $21.03 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards. Pay Range (Hr./Yr.): $17.66/Hr. - $26.48/Hr.

Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? Work Location: 180 Caldwell Blvd Ste 180 Nampa, ID Type of Position: Full Time - 40 Hours per Week Hourly Rate: $19.88 with Uncapped Commission! Hours: Monday - Friday 9am-6pm and rotating Saturday 8am-5pm Sign on Bonus: $2,500! The Consumer Sales Representative-Retail is a key contributor in TDS's overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office. This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts. In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs. Responsibilities : Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue. Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value. Cash Management Procedures - Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit. Resolves construction related issues in specific markets by creating and completing Triage tickets. Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space. Special Projects as assigned by Supervisor Qualifications : Required Qualifications 1+ years' experience in a sales or customer service role 2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel). Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Other Qualifications 6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data Ability to meet or exceed sales goals Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service. Ability to handle a high volume of phone calls in a structured, contact center environment Understanding of the telecommunication industry Understanding of telecommunication products and services Excellent interpersonal communication skills (i.e., verbal, written, listening) Problem solving skills (i.e. customer complaints, competitive issues) Successful completion of classroom training will be required Demonstrated success in a competitive sales environment Able to Work Overtime with Advance Notice Ability to Work shift with ending time of 8:00 p.m. CST and a potential Saturday rotation Experience working with escalated customer issues and problem resolution both over the phone and face to face. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $19.88 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards. Pay Range (Hr./Yr.): $17.66/Hr. - $26.48/Hr.

Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? Work Location: 106 E 200 N Cedar City, UT Type of Position: Full Time - 40 Hours per Week Hourly Rate: $18.19 with Uncapped Commission! Hours: Monday - Friday 8:00AM - 5:00 PM Sign on Bonus: $1,000 The Consumer Sales Representative-Retail is a key contributor in TDS's overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office. This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts. In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs. Responsibilities : Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue. Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value. Cash Management Procedures - Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit. Resolves construction related issues in specific markets by creating and completing Triage tickets. Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space. Special Projects as assigned by Supervisor Qualifications : Required Qualifications 1+ years' experience in a sales or customer service role 2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel). Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Other Qualifications 6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data Ability to meet or exceed sales goals Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service. Ability to handle a high volume of phone calls in a structured, contact center environment Understanding of the telecommunication industry Understanding of telecommunication products and services Excellent interpersonal communication skills (i.e., verbal, written, listening) Problem solving skills (i.e. customer complaints, competitive issues) Successful completion of classroom training will be required Demonstrated success in a competitive sales environment Able to Work Overtime with Advance Notice Ability to Work shifts with a potential Saturday rotation Experience working with escalated customer issues and problem resolution both over the phone and face to face. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $18.19 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards. Pay Range (Hr./Yr.): $17.66/Hr. - $26.48/Hr.

Overview : Work Location: 912 W. 1600 S St. Building B Suite 103 St. George, UT Type of Position: Full Time - 40 Hours per Week Hourly Rate: $18.19 with Uncapped Commission! Hours: Monday - Friday 8:00AM - 5:00 PM Sign on Bonus: $2,500 The Consumer Sales Representative-Retail is a key contributor in TDS's overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office. This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts. In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs. At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? Responsibilities : Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue. Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value. Cash Management Procedures - Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit. Resolves construction related issues in specific markets by creating and completing Triage tickets. Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space. Special Projects as assigned by Supervisor Qualifications : Required Qualifications 1+ years' experience in a sales or customer service role 2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel). Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Other Qualifications 6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data Ability to meet or exceed sales goals Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service. Ability to handle a high volume of phone calls in a structured, contact center environment Understanding of the telecommunication industry Understanding of telecommunication products and services Excellent interpersonal communication skills (i.e., verbal, written, listening) Problem solving skills (i.e. customer complaints, competitive issues) Successful completion of classroom training will be required Demonstrated success in a competitive sales environment Able to Work Overtime with Advance Notice Ability to Work shift with ending time of 8:00 p.m. CST and a potential Saturday rotation Experience working with escalated customer issues and problem resolution both over the phone and face to face. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $18.19 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards. Pay Range (Hr./Yr.): $17.66/Hr. - $26.48/Hr.

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :19243 Employment Type :Full Time Job Category :Customer Service/Support Work Location :Elkhart, IN BRIEF POSITION SUMMARY: The position of Customer Care Representative - Omnichannel, delivers effortless, personalized and profitable customer experiences in a contact center environment using various inbound interaction types. DUTIES and RESPONSIBILITIES: Answers inbound sales and service customer calls and emails to process orders, troubleshoot issues, complete returns, collaborate with vendors to source products, make product recommendations and provide general web support with a focus on increasing sales through upselling. Responsible for proficiency in required MSC processes and applications relevant to the Customer Care Omnichannel role. Effectively manages customer interactions including inbound calls and email communications. Utilizes various systems (including but not limited to the MSC website, AS400, WebSOE, Salesforce, Oceana & Vendor Websites) & collaborate with other departments to identify and address the customers stated and unstated product & service needs. Provides effortless customer experiences regardless of the chosen modality related to products, services and pricing. Troubleshoots and resolves customer issues & concerns (including but not limited to billing, credits, returns, payments, sourcing, pricing, availability, product recommendations & account related questions) using the most efficient and cost-effective resources and processes. Delivers customer service in accordance with MSC quality standards to ensure customer satisfaction, account retention and revenue growth. Consistently expand sales, service and product knowledge using MSC's training offerings. Adopts and exhibits MSC Culture to ensure the fulfillment of MSC's vision and purpose. Communicates customer issues and trends to leadership to ensure timely resolution and improvements in the customer overall experience. Achieves the goal expectations of the role, including but not limited to quality, sales, quote conversion, upselling & productivity measurements. Conducts extensive follow-up through the utilization of a ticket management system to ensure accuracy and timely resolution to customer inquiries. Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required EDUCATION and EXPERIENCE: High school diploma or equivalent experience required. SKILLS: Excellent customer service skills required. Demonstrated sales skills desired. Proficiency in systems used by the Representative, Customer Care - Omnichannel role, such as as/400, Oceana and the MSC website required. Excellent communication skills required including the ability to speak and write standard business English required. Bilingual ability (Spanish or French) desired. General knowledge of the industrial supply industry desired. Demonstrates acceptable proficiency in all MSC's required competencies: Customer Focus Decision Quality Drives Collaboration Develops Talent Communicates Effectively Instills Trust OTHER REQUIREMENTS: This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $17- $21 / hour dependent on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,

The School Music Account Specialist provides instrument knowledge and expertise to assist customers in identifying the right musical product and/or service to meet their needs and find their perfect sound! Music educators, program directors, parents, beginning students, budding artists and professional musicians across the United States rely on the expertise of our Music Sales Associates every day. Superstar candidates will be able to: Promote, recommend, and sell musical products and services utilizing consultative selling techniques to maximize customer satisfaction and results Support our Customer First culture through exceptional service Manage both inbound and outbound calls resolving customer needs in an effective and professional manner Demonstrate best practices in sales tactics and quality of call to provide a great experience for the customer and prevent issues during order fulfillment Maintain appropriate customer documentation within necessary systems of record Manage bid/quote process from creation through closure Stay informed of current competitive offers and product technologies in order to position company products/services in a confident manner Effective listening skills required . Effective verbal communication skills, including diction, grammar and tone. Demonstrated ability to ask probing questions and correctly identify customer needs. Proven ability in objection handling techniques. Self-motivator, upbeat and with a high energy level. Strong customer focus, team player and strong work ethics. Ability to navigate through multiple systems and resolve complex multichannel issues. Ability to adhere to quality standards, meeting sales and performance goals set by management. Meeting/exceeding all performance expectations including products sales, add-on sales, call handling metrics, and quality standards. About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band you'll need the following experience: High school diploma or GED required. Proficiency with MS Office (Outlook, Excel, Word) Self-motivated and strong interpersonal skills Previous experience selling musical instruments, accessories, print and other music related technologies or services Exceptional service skills in verbal and written communication skills, specifically phone service and sales skills Preferred: 2+ years' music school, instrument sales or related musical instrument experience (music educator, Band & Orchestra, etc.) Prior sales experience with both B2B and B2C organizations Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $15-18/hr depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job †related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 †ext. 2862 or by sending an email to

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. We are seeking an experienced Area Sales Manager to join our Medical-Surgical Ambulatory Care Sales team. This leadership role oversees a team of Field Sales Representatives across Western Missouri (west of Columbia), Kansas, and Nebraska. To best support the region, our ideal candidate will currently reside in the Kansas City, MO metropolitan area. Please note that relocation assistance is not available for this position. Position Description: The Area Sales Manager (ASM) is responsible for leading a high performing team of Field Sales Account Executives and achieving all financial objectives for the assigned territory. This role provides strategic direction aligned with business priorities and ensures strong execution through effective leadership, performance management, and talent development. The ASM attracts and selects top talent, ensures efficient onboarding to reduce time to productivity, and drives team performance through clear expectations, real time feedback, and a trust based, inclusive work environment. This leader is accountable for coaching, developing, and recognizing employees while reinforcing core pay for performance practices. Success in this role is achieved primarily through the performance of others and relies on the ASM's ability to lead change, inspire and engage their team, and influence stakeholders across the business - including those for whom they do not have direct authority. The ASM provides leadership and direction to both sales and non sales employees, either directly or through subordinate leaders. This position also requires strong partnership and engagement with customers, manufacturer partners, and internal McKesson specialists across key business segments, including LAB, Rx, McKesson Brands, Surgery Centers, and Corporate Accounts. Key Responsibilities: Achieve Financials & MBO Goals - ASMs will achieve Gross Profit goal and related MBO targets (set annually), through all key responsibilities; participate in monthly check in with RVPs; review performance to plan, MBO's, company initiatives, key customer trends & personnel matters; adjust local tactics based on RVP guidance to enhance performance against goals; and create & execute local strategies to drive growth & team performance. Embody Our Culture - ASMs will embody our Enterprise culture and bring it to life with their teams by modeling ICARE and ILEAD behaviors, communicating key corporate and BU messages to teams, rewarding & recognizing Account Executives as appropriate and promoting team building. Develop & Lead Your Team - Drive performance and development activities including but not limited to: leading through change, performance management of your team, self-directed continuing education and training to increase sales & negotiations skills, keeping informed of industry trends and current events within McKesson. Effectively communicate to & motivate your team during team meetings, 1:1s, via email, etc. Ensure they understand McKesson's strategy, local tactics and are armed to overachieve. Nurture and grow the sales competencies and capabilities of your sales teams through effective observation during ride-a-longs, coaching & co-selling. Hiring activities with a lens to improve team diversity. Tailor strategies & tactics for growth supporting priorities - Create, document & update annual strategic & tactical plans that balance local market realities with broader McKesson initiatives to ensure financial plan achievement. Grow existing portfolio including key customers through sales efforts focused on product penetration/ wallet share growth. Own Your Top Customers - ASMs will focus on top customers & model best practices for their Account Executives by leading and owning bi-annual business reviews with your market's top 10 customers by revenue, conducting penetration activities targeted against top 20 customers by revenue in your local market, and through retention as you coach Account Executives and get involved on behalf of customers to ensure account retention and growth Collaborate with Specialists - ASMs will ensure field adoption of selling McKesson's specialized offerings that require specialist help. Work collaboratively with McKesson Sales Specialists to develop & adjust strategic sales plans targeting best opportunities, co-author related team communications and inspection of results. Utilize data & analytics to inform sales opportunity selection. Ensure Specialists can both initiate & support sales opportunities from beginning to end. Use technology & analytics to improve results - ASMs will drive field adoption of available sales technologies to set direction, ensure understanding of opportunities & productivity, minimize waste and improve results. Minimum Requirements 9 years professional field sales experience 1-year (min) leading people directly or indirectly Must have a valid driver's license and acceptable driving record. 7-year MVR check during pre-employment. Critical Skills Experience selling to C-suite Financial acumen (compare quarterly trends, year to year growth, margin erosion, etc.) Mature confidence and self-awareness (can influence others diplomatically) Superior communication skills. Ability to make difficult decisions and have difficult conversations Demonstrated performance management skills Demonstrated sales leadership skills Proficiency with Excel, Power Point, Outlook, and CRM tools. Experience in distribution sales Demonstrated success in building and growing a new region / territory Prior healthcare experience is preferred Education 4-year degree in business or related field or equivalent experience Travel Daily travel expected within the territory with some overnights required We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Total Target Cash (TTC) Pay Range for this position: $148,100 - $246,800 Total Target Cash (TTC) is defined as base pay plus target incentive. McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted. Join us at McKesson!