Senior Hydrogeologist Montgomery & Associates (M&A) is seeking a full-time senior hydrogeologist to join our California Team. The position includes senior-level responsibilities and requires the ability to manage and provide technical oversight to multiple tasks and/or projects simultaneously. The person in this position will interact with M&A team leaders, project staff, project managers, administrative personnel, clients, and regulators. Our company of highly respected water resources professionals, headquartered in Tucson, AZ, has been in business since 1984 and is growing, with recent expansions in the western U.S. and South America. In California, our team comprises 23 professionals located in 4 offices: Oakland, Sacramento, Monterey, and Pasadena. This role offers an exciting opportunity to work with an enthusiastic team of water resource scientists and engineers throughout California and interact with our expert team of modelers and senior professionals in Tucson. Responsibilities Managing and technically contributing to tasks and projects that focus on quantitative hydrogeology and groundwater resources management, including: Implementing SGMA and supporting engineering projects to achieve sustainability Designing and interpreting predictive modeling runs and supporting model updates Developing hydrogeologic conceptual models and water budgets Designing monitoring networks and coordinating field teams to implement monitoring programs Meeting with regulatory agencies and water agencies Evaluating data and preparing technical reports Reviewing technical reports at a senior level Supporting Program Manager and Task Managers in evaluating level of effort and scope of work for new technical efforts Directing, training, and mentoring junior staff Managing relationships with clients and other project stakeholders, including regulatory agencies Preparing technical proposals and work plans for future work Leading business development by building client relationships, identifying opportunities, and contributing to proposals and scopes Qualifications Graduate degree in hydrology, geology, or engineering Strong ability to apply hydrogeologic principles to characterize and assess groundwater systems Familiarity with California water laws and regulations preferred Fifteen or more years of experience in environmental and water resources consulting Professional registration (P.G. or P.E.) Professional experience working with groundwater models Experience working on SGMA projects for Groundwater Sustainability Agencies Proven task or project management experience Excellent technical writing skills and ability to present technical information in group/meeting settings Proficiency with standard analytical approaches and tools Interest in engaging in professional organizations, including presenting at conferences Ability to legally work and reside in the United States Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with safety and technical training provided by the company Interesting and collaborative multidisciplinary projects On the job mentoring by senior professionals Medical, dental, and vision insurance Flexible Spending Account; HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Employer matching 401k retirement plan Compensation range: Monthly Base Pay Range: $10,400 - $14,000 Estimated Annualized Compensation Including Bonuses: $140,400 - $189,000 Compensation for qualified extra hours could further increase the estimate above. We are an Equal Opportunity Employer M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. Compensation details: 00 Yearly Salary PI332b799b7c39-0150
05/01/2026
Full time
Senior Hydrogeologist Montgomery & Associates (M&A) is seeking a full-time senior hydrogeologist to join our California Team. The position includes senior-level responsibilities and requires the ability to manage and provide technical oversight to multiple tasks and/or projects simultaneously. The person in this position will interact with M&A team leaders, project staff, project managers, administrative personnel, clients, and regulators. Our company of highly respected water resources professionals, headquartered in Tucson, AZ, has been in business since 1984 and is growing, with recent expansions in the western U.S. and South America. In California, our team comprises 23 professionals located in 4 offices: Oakland, Sacramento, Monterey, and Pasadena. This role offers an exciting opportunity to work with an enthusiastic team of water resource scientists and engineers throughout California and interact with our expert team of modelers and senior professionals in Tucson. Responsibilities Managing and technically contributing to tasks and projects that focus on quantitative hydrogeology and groundwater resources management, including: Implementing SGMA and supporting engineering projects to achieve sustainability Designing and interpreting predictive modeling runs and supporting model updates Developing hydrogeologic conceptual models and water budgets Designing monitoring networks and coordinating field teams to implement monitoring programs Meeting with regulatory agencies and water agencies Evaluating data and preparing technical reports Reviewing technical reports at a senior level Supporting Program Manager and Task Managers in evaluating level of effort and scope of work for new technical efforts Directing, training, and mentoring junior staff Managing relationships with clients and other project stakeholders, including regulatory agencies Preparing technical proposals and work plans for future work Leading business development by building client relationships, identifying opportunities, and contributing to proposals and scopes Qualifications Graduate degree in hydrology, geology, or engineering Strong ability to apply hydrogeologic principles to characterize and assess groundwater systems Familiarity with California water laws and regulations preferred Fifteen or more years of experience in environmental and water resources consulting Professional registration (P.G. or P.E.) Professional experience working with groundwater models Experience working on SGMA projects for Groundwater Sustainability Agencies Proven task or project management experience Excellent technical writing skills and ability to present technical information in group/meeting settings Proficiency with standard analytical approaches and tools Interest in engaging in professional organizations, including presenting at conferences Ability to legally work and reside in the United States Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with safety and technical training provided by the company Interesting and collaborative multidisciplinary projects On the job mentoring by senior professionals Medical, dental, and vision insurance Flexible Spending Account; HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Employer matching 401k retirement plan Compensation range: Monthly Base Pay Range: $10,400 - $14,000 Estimated Annualized Compensation Including Bonuses: $140,400 - $189,000 Compensation for qualified extra hours could further increase the estimate above. We are an Equal Opportunity Employer M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. Compensation details: 00 Yearly Salary PI332b799b7c39-0150
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Child Welfare Assistant Program Director who wants to make an impact in the lives of others. Purpose and Impact: The Assistant Program Director will support the mission and purpose of the Child Welfare Case Management Organization program. Will assist CMO Program Director as needing to ensure performance and contractual benchmarks, direction to Child Welfare Case Manager and Child Welfare Case Manager Supervisors in designated units, developing and enhancing community relations, attendance at community meetings as directed by supervisor, overseeing PQI and accreditation processes with guidance from Program Director. Responsible for meeting contractual performance and ensuring safety, well-being and permanency of children served. Essential Functions: Monitors daily operation of assigned Child Welfare Case Management units to assure client safety and case management progression toward agency's contract goals. Identifies cases of special interest or increased risk, and arranges for staffing's with Child Welfare Case Manager, Supervisor and Program Director. Reviews random samples of case files and Home SafeNet notes from each assigned unit to determine effectiveness of services and quality of documentation. Meets with each assigned Supervisor at least once every 2 months to review cases, and to assure Supervisor's compliance with bi-monthly one-on-one supervision of Case Managers. Meets regularly with Program Director to review cases. Participates with Program Director and Supervisor of Quality Assurance in formulation of agency policies, and with agency CQI activities. Attends staffing's and meetings as required. Is available by cell phone 24 hours 7 days per week unless on agency approved leave. Performs written employee evaluations for all assigned Case Manager Supervisors. Responds to staff and clients to ameliorate problems. Participates in recruitment, hiring and training of new employees. Other Functions: Performs other duties required to meet this program's goals. Physical Requirements: Must have a high level of energy, be adaptable to irregular hours, be able to be on-call as needed, and be available to travel as required. Education: Bachelor's degree in Human Services is required. Experience: Must have a minimum of 5 years of job-related experience and 3 years of supervisory experience. Child Welfare experience required. Skills: Must possess demonstrated leadership and administrative abilities, be able to interpret statistics in order to monitor contract performance, be able to establish effective working relationships with agency staff and with outside service providers, ad be effective at communicating at all levels. Other: Must demonstrate sensitivity to our services population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Reports to Program Director Team player with co-workers, administrators, and funders Accurate, complete, and timely submission of required statistical reports Adherence to all licensing and quality assurance standards Adherence to agency policies and procedures Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including: Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
05/01/2026
Full time
Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Child Welfare Assistant Program Director who wants to make an impact in the lives of others. Purpose and Impact: The Assistant Program Director will support the mission and purpose of the Child Welfare Case Management Organization program. Will assist CMO Program Director as needing to ensure performance and contractual benchmarks, direction to Child Welfare Case Manager and Child Welfare Case Manager Supervisors in designated units, developing and enhancing community relations, attendance at community meetings as directed by supervisor, overseeing PQI and accreditation processes with guidance from Program Director. Responsible for meeting contractual performance and ensuring safety, well-being and permanency of children served. Essential Functions: Monitors daily operation of assigned Child Welfare Case Management units to assure client safety and case management progression toward agency's contract goals. Identifies cases of special interest or increased risk, and arranges for staffing's with Child Welfare Case Manager, Supervisor and Program Director. Reviews random samples of case files and Home SafeNet notes from each assigned unit to determine effectiveness of services and quality of documentation. Meets with each assigned Supervisor at least once every 2 months to review cases, and to assure Supervisor's compliance with bi-monthly one-on-one supervision of Case Managers. Meets regularly with Program Director to review cases. Participates with Program Director and Supervisor of Quality Assurance in formulation of agency policies, and with agency CQI activities. Attends staffing's and meetings as required. Is available by cell phone 24 hours 7 days per week unless on agency approved leave. Performs written employee evaluations for all assigned Case Manager Supervisors. Responds to staff and clients to ameliorate problems. Participates in recruitment, hiring and training of new employees. Other Functions: Performs other duties required to meet this program's goals. Physical Requirements: Must have a high level of energy, be adaptable to irregular hours, be able to be on-call as needed, and be available to travel as required. Education: Bachelor's degree in Human Services is required. Experience: Must have a minimum of 5 years of job-related experience and 3 years of supervisory experience. Child Welfare experience required. Skills: Must possess demonstrated leadership and administrative abilities, be able to interpret statistics in order to monitor contract performance, be able to establish effective working relationships with agency staff and with outside service providers, ad be effective at communicating at all levels. Other: Must demonstrate sensitivity to our services population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Reports to Program Director Team player with co-workers, administrators, and funders Accurate, complete, and timely submission of required statistical reports Adherence to all licensing and quality assurance standards Adherence to agency policies and procedures Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including: Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Lutheran Services Florida is mandated to perform background screenings for employment in accordance with the Florida Care Provider Background Screening Clearinghouse as outlined in Section 435.12, Florida Statutes. Additionally, pursuant to House Bill 531 (2025), Lutheran Services Florida must ensure that all job vacancy postings and advertisements include a clear and conspicuous link to the AHCA Clearinghouse website and its requirements. For more information on background screening requirements please visit: Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Commercial Real Estate Agency in Midtown, Manhattan is looking to hire a Temp Tenant Services Coordinator to support their NYC properties. The position will work onsite, Monday - Friday, 8am-5pm with a 1 hour lunch. Temp duration is 2-3 weeks with potential to extend. Compensation is $27-$30/hour depending on experience. Responsibilities: Performs the administrative functions of the Property Management Team assuring a high level of professionalism in property issues, including timely response to and resolution of any tenant requests or concerns. May be responsible for one or more of the following: Provide full administrative support, including phone support, typing reports, filing and distribution of correspondence Schedule and coordinate meetings/special events, as requested Assist in lease administration activities, including tenant contacts and insurance information; generate reports Prepare and coordinate bid proposals, service contracts and approved invoices. Prepare and code invoices for Property Manager's approval Ensure office is stocked with office supplies and other required items to maintain the office Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software Track and file contracts and insurance certificates; maintain follow-up system for expirations Monitor and maintain the property maintenance work order system and prepare monthly reports for Property Manager on status of tenant work orders Maintain the property purchase order system Maintain lease and contract files, as well as other files located within the property management office Promote and foster positive relationships with tenants and clients and track service calls as required Assist with monthly and quarterly management reports as well as annual budget preparation Process management and maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval Qualifications: BA/BS degree preferred Microsoft Office experience Experience with Yardi a plus! Commercial Property management, facilities management, and/or brokerage experience or equivalent preferred Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
05/01/2026
Full time
Commercial Real Estate Agency in Midtown, Manhattan is looking to hire a Temp Tenant Services Coordinator to support their NYC properties. The position will work onsite, Monday - Friday, 8am-5pm with a 1 hour lunch. Temp duration is 2-3 weeks with potential to extend. Compensation is $27-$30/hour depending on experience. Responsibilities: Performs the administrative functions of the Property Management Team assuring a high level of professionalism in property issues, including timely response to and resolution of any tenant requests or concerns. May be responsible for one or more of the following: Provide full administrative support, including phone support, typing reports, filing and distribution of correspondence Schedule and coordinate meetings/special events, as requested Assist in lease administration activities, including tenant contacts and insurance information; generate reports Prepare and coordinate bid proposals, service contracts and approved invoices. Prepare and code invoices for Property Manager's approval Ensure office is stocked with office supplies and other required items to maintain the office Ensure prompt and accurate completion of contract and certificates of insurance information in contract administration software Track and file contracts and insurance certificates; maintain follow-up system for expirations Monitor and maintain the property maintenance work order system and prepare monthly reports for Property Manager on status of tenant work orders Maintain the property purchase order system Maintain lease and contract files, as well as other files located within the property management office Promote and foster positive relationships with tenants and clients and track service calls as required Assist with monthly and quarterly management reports as well as annual budget preparation Process management and maintenance staff hours, tenant bill back invoices through accounting, expense reports, monthly meter readings of properties, and check requests for review and approval Qualifications: BA/BS degree preferred Microsoft Office experience Experience with Yardi a plus! Commercial Property management, facilities management, and/or brokerage experience or equivalent preferred Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
Senior Hydrogeologist Montgomery & Associates (M&A) is seeking a full-time senior hydrogeologist to join our California Team. The position includes senior-level responsibilities and requires the ability to manage and provide technical oversight to multiple tasks and/or projects simultaneously. The person in this position will interact with M&A team leaders, project staff, project managers, administrative personnel, clients, and regulators. Our company of highly respected water resources professionals, headquartered in Tucson, AZ, has been in business since 1984 and is growing, with recent expansions in the western U.S. and South America. In California, our team comprises 23 professionals located in 4 offices: Oakland, Sacramento, Monterey, and Pasadena. This role offers an exciting opportunity to work with an enthusiastic team of water resource scientists and engineers throughout California and interact with our expert team of modelers and senior professionals in Tucson. Responsibilities Managing and technically contributing to tasks and projects that focus on quantitative hydrogeology and groundwater resources management, including: Implementing SGMA and supporting engineering projects to achieve sustainability Designing and interpreting predictive modeling runs and supporting model updates Developing hydrogeologic conceptual models and water budgets Designing monitoring networks and coordinating field teams to implement monitoring programs Meeting with regulatory agencies and water agencies Evaluating data and preparing technical reports Reviewing technical reports at a senior level Supporting Program Manager and Task Managers in evaluating level of effort and scope of work for new technical efforts Directing, training, and mentoring junior staff Managing relationships with clients and other project stakeholders, including regulatory agencies Preparing technical proposals and work plans for future work Leading business development by building client relationships, identifying opportunities, and contributing to proposals and scopes Qualifications Graduate degree in hydrology, geology, or engineering Strong ability to apply hydrogeologic principles to characterize and assess groundwater systems Familiarity with California water laws and regulations preferred Fifteen or more years of experience in environmental and water resources consulting Professional registration (P.G. or P.E.) Professional experience working with groundwater models Experience working on SGMA projects for Groundwater Sustainability Agencies Proven task or project management experience Excellent technical writing skills and ability to present technical information in group/meeting settings Proficiency with standard analytical approaches and tools Interest in engaging in professional organizations, including presenting at conferences Ability to legally work and reside in the United States Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with safety and technical training provided by the company Interesting and collaborative multidisciplinary projects On the job mentoring by senior professionals Medical, dental, and vision insurance Flexible Spending Account; HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Employer matching 401k retirement plan Compensation range: Monthly Base Pay Range: $10,400 - $14,000 Estimated Annualized Compensation Including Bonuses: $140,400 - $189,000 Compensation for qualified extra hours could further increase the estimate above. We are an Equal Opportunity Employer M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. Compensation details: 00 Yearly Salary PI12d95f62e5-
05/01/2026
Full time
Senior Hydrogeologist Montgomery & Associates (M&A) is seeking a full-time senior hydrogeologist to join our California Team. The position includes senior-level responsibilities and requires the ability to manage and provide technical oversight to multiple tasks and/or projects simultaneously. The person in this position will interact with M&A team leaders, project staff, project managers, administrative personnel, clients, and regulators. Our company of highly respected water resources professionals, headquartered in Tucson, AZ, has been in business since 1984 and is growing, with recent expansions in the western U.S. and South America. In California, our team comprises 23 professionals located in 4 offices: Oakland, Sacramento, Monterey, and Pasadena. This role offers an exciting opportunity to work with an enthusiastic team of water resource scientists and engineers throughout California and interact with our expert team of modelers and senior professionals in Tucson. Responsibilities Managing and technically contributing to tasks and projects that focus on quantitative hydrogeology and groundwater resources management, including: Implementing SGMA and supporting engineering projects to achieve sustainability Designing and interpreting predictive modeling runs and supporting model updates Developing hydrogeologic conceptual models and water budgets Designing monitoring networks and coordinating field teams to implement monitoring programs Meeting with regulatory agencies and water agencies Evaluating data and preparing technical reports Reviewing technical reports at a senior level Supporting Program Manager and Task Managers in evaluating level of effort and scope of work for new technical efforts Directing, training, and mentoring junior staff Managing relationships with clients and other project stakeholders, including regulatory agencies Preparing technical proposals and work plans for future work Leading business development by building client relationships, identifying opportunities, and contributing to proposals and scopes Qualifications Graduate degree in hydrology, geology, or engineering Strong ability to apply hydrogeologic principles to characterize and assess groundwater systems Familiarity with California water laws and regulations preferred Fifteen or more years of experience in environmental and water resources consulting Professional registration (P.G. or P.E.) Professional experience working with groundwater models Experience working on SGMA projects for Groundwater Sustainability Agencies Proven task or project management experience Excellent technical writing skills and ability to present technical information in group/meeting settings Proficiency with standard analytical approaches and tools Interest in engaging in professional organizations, including presenting at conferences Ability to legally work and reside in the United States Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with safety and technical training provided by the company Interesting and collaborative multidisciplinary projects On the job mentoring by senior professionals Medical, dental, and vision insurance Flexible Spending Account; HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Employer matching 401k retirement plan Compensation range: Monthly Base Pay Range: $10,400 - $14,000 Estimated Annualized Compensation Including Bonuses: $140,400 - $189,000 Compensation for qualified extra hours could further increase the estimate above. We are an Equal Opportunity Employer M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. Compensation details: 00 Yearly Salary PI12d95f62e5-
Senior Hydrogeologist Montgomery & Associates (M&A) is seeking a full-time senior hydrogeologist to join our California Team. The position includes senior-level responsibilities and requires the ability to manage and provide technical oversight to multiple tasks and/or projects simultaneously. The person in this position will interact with M&A team leaders, project staff, project managers, administrative personnel, clients, and regulators. Our company of highly respected water resources professionals, headquartered in Tucson, AZ, has been in business since 1984 and is growing, with recent expansions in the western U.S. and South America. In California, our team comprises 23 professionals located in 4 offices: Oakland, Sacramento, Monterey, and Pasadena. This role offers an exciting opportunity to work with an enthusiastic team of water resource scientists and engineers throughout California and interact with our expert team of modelers and senior professionals in Tucson. Responsibilities Managing and technically contributing to tasks and projects that focus on quantitative hydrogeology and groundwater resources management, including: Implementing SGMA and supporting engineering projects to achieve sustainability Designing and interpreting predictive modeling runs and supporting model updates Developing hydrogeologic conceptual models and water budgets Designing monitoring networks and coordinating field teams to implement monitoring programs Meeting with regulatory agencies and water agencies Evaluating data and preparing technical reports Reviewing technical reports at a senior level Supporting Program Manager and Task Managers in evaluating level of effort and scope of work for new technical efforts Directing, training, and mentoring junior staff Managing relationships with clients and other project stakeholders, including regulatory agencies Preparing technical proposals and work plans for future work Leading business development by building client relationships, identifying opportunities, and contributing to proposals and scopes Qualifications Graduate degree in hydrology, geology, or engineering Strong ability to apply hydrogeologic principles to characterize and assess groundwater systems Familiarity with California water laws and regulations preferred Fifteen or more years of experience in environmental and water resources consulting Professional registration (P.G. or P.E.) Professional experience working with groundwater models Experience working on SGMA projects for Groundwater Sustainability Agencies Proven task or project management experience Excellent technical writing skills and ability to present technical information in group/meeting settings Proficiency with standard analytical approaches and tools Interest in engaging in professional organizations, including presenting at conferences Ability to legally work and reside in the United States Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with safety and technical training provided by the company Interesting and collaborative multidisciplinary projects On the job mentoring by senior professionals Medical, dental, and vision insurance Flexible Spending Account; HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Employer matching 401k retirement plan Compensation range: Monthly Base Pay Range: $10,400 - $14,000 Estimated Annualized Compensation Including Bonuses: $140,400 - $189,000 Compensation for qualified extra hours could further increase the estimate above. We are an Equal Opportunity Employer M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. PI538956fda1f5-1850
05/01/2026
Full time
Senior Hydrogeologist Montgomery & Associates (M&A) is seeking a full-time senior hydrogeologist to join our California Team. The position includes senior-level responsibilities and requires the ability to manage and provide technical oversight to multiple tasks and/or projects simultaneously. The person in this position will interact with M&A team leaders, project staff, project managers, administrative personnel, clients, and regulators. Our company of highly respected water resources professionals, headquartered in Tucson, AZ, has been in business since 1984 and is growing, with recent expansions in the western U.S. and South America. In California, our team comprises 23 professionals located in 4 offices: Oakland, Sacramento, Monterey, and Pasadena. This role offers an exciting opportunity to work with an enthusiastic team of water resource scientists and engineers throughout California and interact with our expert team of modelers and senior professionals in Tucson. Responsibilities Managing and technically contributing to tasks and projects that focus on quantitative hydrogeology and groundwater resources management, including: Implementing SGMA and supporting engineering projects to achieve sustainability Designing and interpreting predictive modeling runs and supporting model updates Developing hydrogeologic conceptual models and water budgets Designing monitoring networks and coordinating field teams to implement monitoring programs Meeting with regulatory agencies and water agencies Evaluating data and preparing technical reports Reviewing technical reports at a senior level Supporting Program Manager and Task Managers in evaluating level of effort and scope of work for new technical efforts Directing, training, and mentoring junior staff Managing relationships with clients and other project stakeholders, including regulatory agencies Preparing technical proposals and work plans for future work Leading business development by building client relationships, identifying opportunities, and contributing to proposals and scopes Qualifications Graduate degree in hydrology, geology, or engineering Strong ability to apply hydrogeologic principles to characterize and assess groundwater systems Familiarity with California water laws and regulations preferred Fifteen or more years of experience in environmental and water resources consulting Professional registration (P.G. or P.E.) Professional experience working with groundwater models Experience working on SGMA projects for Groundwater Sustainability Agencies Proven task or project management experience Excellent technical writing skills and ability to present technical information in group/meeting settings Proficiency with standard analytical approaches and tools Interest in engaging in professional organizations, including presenting at conferences Ability to legally work and reside in the United States Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with safety and technical training provided by the company Interesting and collaborative multidisciplinary projects On the job mentoring by senior professionals Medical, dental, and vision insurance Flexible Spending Account; HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Employer matching 401k retirement plan Compensation range: Monthly Base Pay Range: $10,400 - $14,000 Estimated Annualized Compensation Including Bonuses: $140,400 - $189,000 Compensation for qualified extra hours could further increase the estimate above. We are an Equal Opportunity Employer M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. PI538956fda1f5-1850
Senior Hydrogeologist Montgomery & Associates (M&A) is seeking a full-time senior hydrogeologist to join our California Team. The position includes senior-level responsibilities and requires the ability to manage and provide technical oversight to multiple tasks and/or projects simultaneously. The person in this position will interact with M&A team leaders, project staff, project managers, administrative personnel, clients, and regulators. Our company of highly respected water resources professionals, headquartered in Tucson, AZ, has been in business since 1984 and is growing, with recent expansions in the western U.S. and South America. In California, our team comprises 23 professionals located in 4 offices: Oakland, Sacramento, Monterey, and Pasadena. This role offers an exciting opportunity to work with an enthusiastic team of water resource scientists and engineers throughout California and interact with our expert team of modelers and senior professionals in Tucson. Responsibilities Managing and technically contributing to tasks and projects that focus on quantitative hydrogeology and groundwater resources management, including: Implementing SGMA and supporting engineering projects to achieve sustainability Designing and interpreting predictive modeling runs and supporting model updates Developing hydrogeologic conceptual models and water budgets Designing monitoring networks and coordinating field teams to implement monitoring programs Meeting with regulatory agencies and water agencies Evaluating data and preparing technical reports Reviewing technical reports at a senior level Supporting Program Manager and Task Managers in evaluating level of effort and scope of work for new technical efforts Directing, training, and mentoring junior staff Managing relationships with clients and other project stakeholders, including regulatory agencies Preparing technical proposals and work plans for future work Leading business development by building client relationships, identifying opportunities, and contributing to proposals and scopes Qualifications Graduate degree in hydrology, geology, or engineering Strong ability to apply hydrogeologic principles to characterize and assess groundwater systems Familiarity with California water laws and regulations preferred Fifteen or more years of experience in environmental and water resources consulting Professional registration (P.G. or P.E.) Professional experience working with groundwater models Experience working on SGMA projects for Groundwater Sustainability Agencies Proven task or project management experience Excellent technical writing skills and ability to present technical information in group/meeting settings Proficiency with standard analytical approaches and tools Interest in engaging in professional organizations, including presenting at conferences Ability to legally work and reside in the United States Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with safety and technical training provided by the company Interesting and collaborative multidisciplinary projects On the job mentoring by senior professionals Medical, dental, and vision insurance Flexible Spending Account; HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Employer matching 401k retirement plan Compensation range: Monthly Base Pay Range: $10,400 - $14,000 Estimated Annualized Compensation Including Bonuses: $140,400 - $189,000 Compensation for qualified extra hours could further increase the estimate above. We are an Equal Opportunity Employer M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. PI6e0ca9cf53de-3318
05/01/2026
Full time
Senior Hydrogeologist Montgomery & Associates (M&A) is seeking a full-time senior hydrogeologist to join our California Team. The position includes senior-level responsibilities and requires the ability to manage and provide technical oversight to multiple tasks and/or projects simultaneously. The person in this position will interact with M&A team leaders, project staff, project managers, administrative personnel, clients, and regulators. Our company of highly respected water resources professionals, headquartered in Tucson, AZ, has been in business since 1984 and is growing, with recent expansions in the western U.S. and South America. In California, our team comprises 23 professionals located in 4 offices: Oakland, Sacramento, Monterey, and Pasadena. This role offers an exciting opportunity to work with an enthusiastic team of water resource scientists and engineers throughout California and interact with our expert team of modelers and senior professionals in Tucson. Responsibilities Managing and technically contributing to tasks and projects that focus on quantitative hydrogeology and groundwater resources management, including: Implementing SGMA and supporting engineering projects to achieve sustainability Designing and interpreting predictive modeling runs and supporting model updates Developing hydrogeologic conceptual models and water budgets Designing monitoring networks and coordinating field teams to implement monitoring programs Meeting with regulatory agencies and water agencies Evaluating data and preparing technical reports Reviewing technical reports at a senior level Supporting Program Manager and Task Managers in evaluating level of effort and scope of work for new technical efforts Directing, training, and mentoring junior staff Managing relationships with clients and other project stakeholders, including regulatory agencies Preparing technical proposals and work plans for future work Leading business development by building client relationships, identifying opportunities, and contributing to proposals and scopes Qualifications Graduate degree in hydrology, geology, or engineering Strong ability to apply hydrogeologic principles to characterize and assess groundwater systems Familiarity with California water laws and regulations preferred Fifteen or more years of experience in environmental and water resources consulting Professional registration (P.G. or P.E.) Professional experience working with groundwater models Experience working on SGMA projects for Groundwater Sustainability Agencies Proven task or project management experience Excellent technical writing skills and ability to present technical information in group/meeting settings Proficiency with standard analytical approaches and tools Interest in engaging in professional organizations, including presenting at conferences Ability to legally work and reside in the United States Benefits include: Competitive benefits and salary in an expanding team-oriented company Dynamic work environment with safety and technical training provided by the company Interesting and collaborative multidisciplinary projects On the job mentoring by senior professionals Medical, dental, and vision insurance Flexible Spending Account; HRA Long- and short-term disability Life/AD&D insurance Vacation, holiday, personal, and sick leave Employer matching 401k retirement plan Compensation range: Monthly Base Pay Range: $10,400 - $14,000 Estimated Annualized Compensation Including Bonuses: $140,400 - $189,000 Compensation for qualified extra hours could further increase the estimate above. We are an Equal Opportunity Employer M&A values diversity and inclusivity. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, gender, gender identity, gender expression, age, sexual orientation, religious creed, physical or mental disability, medical condition, genetic information, marital status, veteran status, or any other classification protected by applicable federal, state, or local law. PI6e0ca9cf53de-3318
Description: CRMG is seeking a highly motivated Residential Portfolio Manager to join the growing residential team. Our Portfolio Managers are leaders who provide a key point of contact for clients and excel at building high functioning teams to manage a diverse portfolio of multi-family residential properties. The portfolio will consist of a range of mid-size conventional properties (50+ unit communities). The Portfolio Manager will be responsible for achieving revenue growth, occupancy goals, and the client's asset performance expectations. These goals are accomplished by creating and mentoring an inclusive, diverse, and talented team of people to provide the best experience for all communities, residents, and team members. Our Portfolio Managers are essential and embody CRMG's core values of honesty, integrity, and innovation. FLSA Classification: Exempt Salary: $75,000 - $100,000 (DOE) Office Hours: Monday to Friday, 8:00am - 5:00pm Work Location: 11740 SW 68th Parkway, Ste. 100, Tigard, OR 97223 Additional Compensation: $75.00 monthly cell phone stipend and mileage reimbursement for business related travel. Benefits for the Portfolio Manager The Portfolio Manager is eligible for benefits first of the month following 30 days of continuous employment. Make sure you're covered - Medical, Dental, Vision Insurance, Employer-paid Life Insurance, Employee Paid Voluntary Insurance options, and a Flexible Spending Medical/Dependent Care Savings Account. Give you the tools to stay on track for the future - The opportunity to enroll in the 401(k) program with an employer match (Eligible first of the month after 90 days of employment). Assistance with work/life balance - Employee Assistance Program (Available to use on your first day!) Give you a break - Paid Sick time, Vacation, Ten (10) paid Holidays, and your birthday off! A Skills Assessment test will be conducted before extending an offer. A pre-employment background check is required on all final candidates. Requirements: What you will bring as the Portfolio Manager An entrepreneurial mindset, self-motivation, and confidence to establish strong professional relationships. Highly developed communication skills and the ability to work with people from diverse backgrounds. Three (3) to Five (5) years of full-time multi-family portfolio management experience. Subject matter expert (SME) knowledge of Landlord/Tenant law in Oregon and Washington including Fair Housing laws, and advanced knowledge of state and federal labor laws and safety protocols. Exceptional organizational skills and attention to detail, and able to thrive on providing the best financial and accounting reports and analytics. Enthusiasm to learn new software and technology; Entrata experience is a plus. Available for after-hours emergencies. Reliable transportation to travel between properties, with a current driver's license, a clean driving record, and auto insurance. About Us Income Property Management (IPM) recently acquired C&R Management Group, reshaping the long-standing history of both companies into CRMG. This strategic alliance allows us substantially greater purchasing power with our vendors and suppliers. It also enables us to attract skilled, talented employees seeking a career with a successful and stable organization. We offer those associates a variety of opportunities for growth. Through training and experience, these employees grow with us over time, as many already have, to be excellent property management professionals - the lifeblood of any successful, professional property management organization. EEO Statement CRMG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This employer participates in E-Verify. For more information: E-Verify Participation / Right to Work PM21 Compensation details: 00 Yearly Salary PI0297f939f6e8-5874
05/01/2026
Full time
Description: CRMG is seeking a highly motivated Residential Portfolio Manager to join the growing residential team. Our Portfolio Managers are leaders who provide a key point of contact for clients and excel at building high functioning teams to manage a diverse portfolio of multi-family residential properties. The portfolio will consist of a range of mid-size conventional properties (50+ unit communities). The Portfolio Manager will be responsible for achieving revenue growth, occupancy goals, and the client's asset performance expectations. These goals are accomplished by creating and mentoring an inclusive, diverse, and talented team of people to provide the best experience for all communities, residents, and team members. Our Portfolio Managers are essential and embody CRMG's core values of honesty, integrity, and innovation. FLSA Classification: Exempt Salary: $75,000 - $100,000 (DOE) Office Hours: Monday to Friday, 8:00am - 5:00pm Work Location: 11740 SW 68th Parkway, Ste. 100, Tigard, OR 97223 Additional Compensation: $75.00 monthly cell phone stipend and mileage reimbursement for business related travel. Benefits for the Portfolio Manager The Portfolio Manager is eligible for benefits first of the month following 30 days of continuous employment. Make sure you're covered - Medical, Dental, Vision Insurance, Employer-paid Life Insurance, Employee Paid Voluntary Insurance options, and a Flexible Spending Medical/Dependent Care Savings Account. Give you the tools to stay on track for the future - The opportunity to enroll in the 401(k) program with an employer match (Eligible first of the month after 90 days of employment). Assistance with work/life balance - Employee Assistance Program (Available to use on your first day!) Give you a break - Paid Sick time, Vacation, Ten (10) paid Holidays, and your birthday off! A Skills Assessment test will be conducted before extending an offer. A pre-employment background check is required on all final candidates. Requirements: What you will bring as the Portfolio Manager An entrepreneurial mindset, self-motivation, and confidence to establish strong professional relationships. Highly developed communication skills and the ability to work with people from diverse backgrounds. Three (3) to Five (5) years of full-time multi-family portfolio management experience. Subject matter expert (SME) knowledge of Landlord/Tenant law in Oregon and Washington including Fair Housing laws, and advanced knowledge of state and federal labor laws and safety protocols. Exceptional organizational skills and attention to detail, and able to thrive on providing the best financial and accounting reports and analytics. Enthusiasm to learn new software and technology; Entrata experience is a plus. Available for after-hours emergencies. Reliable transportation to travel between properties, with a current driver's license, a clean driving record, and auto insurance. About Us Income Property Management (IPM) recently acquired C&R Management Group, reshaping the long-standing history of both companies into CRMG. This strategic alliance allows us substantially greater purchasing power with our vendors and suppliers. It also enables us to attract skilled, talented employees seeking a career with a successful and stable organization. We offer those associates a variety of opportunities for growth. Through training and experience, these employees grow with us over time, as many already have, to be excellent property management professionals - the lifeblood of any successful, professional property management organization. EEO Statement CRMG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This employer participates in E-Verify. For more information: E-Verify Participation / Right to Work PM21 Compensation details: 00 Yearly Salary PI0297f939f6e8-5874
Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - Job Summary: The Senior Portfolio Accountant will have an opportunity to work across our business disciplines and interact daily with our Executive Management team. Desired qualities include teamwork, flexibility, being able to meet the demands of a deal-oriented work environment, and most importantly, following fully executing all assignments with a "wrestle it to the ground" attitude and focus. We offer a casual, yet professional work environment. Essential Job Functions: Prepare daily and monthly journal entries Complete and maintain balance sheet reconciliations Prepare month end financial packages for clients and internal management Reviews Balance sheet and Income statements to ensure accuracy Review and process new vendor requests Review and process accounts payable invoices Review posting for electronic payments Review and record closing proceeds from property sales. Review and record payments for property purchases Review and record payments for commissions earned and paid Prepare ad-hoc reports as requested Education and/or Experience: Bachelor's degree in accounting is required Minimum 3 years of experience in accounting and financial statement preparation is required. Previous single family or multi-family property management accounting experience is preferred. Propertyware and NetSuite experience is preferred Intermediate Excel expertise is required Skills/Specialized Knowledge: Ability to effectively prioritize and execute task in a fast-paced dynamic environment Understanding of Generally Accepted Accounting Principles (GAAP) Analytical and problem-solving abilities including the ability to identify and implement best practices that improve the accounting team's effectiveness and efficiency Commitment to continuous improvement Commitment to providing best-in-class customer service Ability to work under minimal supervision Position Type Full-time, Salaried Hybrid Benefits Medical, Dental and Vision Insurance, Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance, 401k, PTO, and Paid Holidays. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PIb6e24b2279c2-2887
05/01/2026
Full time
Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - Job Summary: The Senior Portfolio Accountant will have an opportunity to work across our business disciplines and interact daily with our Executive Management team. Desired qualities include teamwork, flexibility, being able to meet the demands of a deal-oriented work environment, and most importantly, following fully executing all assignments with a "wrestle it to the ground" attitude and focus. We offer a casual, yet professional work environment. Essential Job Functions: Prepare daily and monthly journal entries Complete and maintain balance sheet reconciliations Prepare month end financial packages for clients and internal management Reviews Balance sheet and Income statements to ensure accuracy Review and process new vendor requests Review and process accounts payable invoices Review posting for electronic payments Review and record closing proceeds from property sales. Review and record payments for property purchases Review and record payments for commissions earned and paid Prepare ad-hoc reports as requested Education and/or Experience: Bachelor's degree in accounting is required Minimum 3 years of experience in accounting and financial statement preparation is required. Previous single family or multi-family property management accounting experience is preferred. Propertyware and NetSuite experience is preferred Intermediate Excel expertise is required Skills/Specialized Knowledge: Ability to effectively prioritize and execute task in a fast-paced dynamic environment Understanding of Generally Accepted Accounting Principles (GAAP) Analytical and problem-solving abilities including the ability to identify and implement best practices that improve the accounting team's effectiveness and efficiency Commitment to continuous improvement Commitment to providing best-in-class customer service Ability to work under minimal supervision Position Type Full-time, Salaried Hybrid Benefits Medical, Dental and Vision Insurance, Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance, 401k, PTO, and Paid Holidays. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PIb6e24b2279c2-2887
Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - Job Summary The RTM Coordinator plays a critical role in managing the intake, prioritization, and dispatch of work orders, ensuring service requests are addressed efficiently and in accordance with priority levels. This position supports the Field Service Manager with quality control oversight of completed renovations and unit turns. The RTM Coordinator is also a key liaison between the property management team, residents, and vendors-resolving conflicts, de-escalating service issues, and ensuring a high level of customer satisfaction. Effective client and resident communication, proactive problem-solving, and timely follow-through are essential to success in this role. Duties and Responsibilities Intake, vet, and prioritize service requests, dispatch work orders appropriately and in a timely manner. Communicate clearly and empathetically with residents and clients to troubleshoot issues, explain service timelines, and resolve concerns. Proactively handle escalated service issues; mediate between residents, vendors, and internal teams to achieve timely, satisfactory outcomes. Review and track vendor proposals to ensure completeness and alignment with property needs; request additional proposals when necessary. Review inspection reports from move-ins, renovations, and unit turns; issue follow-up work orders and verify timely resolution of all deficiencies. Maintain clear records of work orders, inspections, and resolutions; ensure accurate photographic and written documentation. Deliver excellent service by maintaining transparency, professionalism, and responsiveness throughout all resident interactions. Perform other duties as assigned. Qualifications Attention to detail and ability to make an effective schedule in accordance with priorities for that day, week, month. Ability to work with various technology platforms and to take appropriate action. Knowledge of Repairs & Maintenance, Renovations, and Turnkey operations. Ability to use a computer proficiently, including Microsoft Outlook, Word, Excel, and property operating software. Excellent customer service and interpersonal skills. Professional verbal and written communication skills. Strong time-management skills. Ability to multi-task. Ability to make quick and effective decisions. Ability to identify, analyze, and resolve issues. Ability to be flexible and quickly adapt to changing business needs and processes. Ability to set, manage and meet goals and deadlines. Ability to exercise independent judgment and maintain confidentiality. Education and Experience Minimum high school graduate required. 2+ years of experience in residential property management. 2+ years of experience in maintenance and work order management or construction experience. Job Competencies Sense of urgency and desire to render excellent customer service. Ability to provide creative solutions to residents and vendors. Ability to de-escalate tense customer service situations. Solid ability to manage processes and to effectively review reports and images and take appropriate action relative to findings. Ability to organize workload, to prioritize activities and follow-up appropriately. Attention to detail and ability to communicate findings clearly in both writing and photographically. Benefits Medical, Dental and Vision Insurance, Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance, 401k, PTO, and Paid Holidays. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI5-
05/01/2026
Full time
Second Avenue is the premier platform for enabling institutions to deploy meaningful capital into single-deeded residential assets (SFR) while retaining control and valuable lines of sight into their investments over time. Second Avenue's proprietary technology and exclusive relationships have allowed it to bring scale to scattered single-family investment homes, a strategy that was previously untenable as an institutional asset class. The Company provides all aspects of sourcing, acquisition, and property management services for its clients. We offer a positive culture and professional work environment. Please visit our website for additional background on our business platform - Job Summary The RTM Coordinator plays a critical role in managing the intake, prioritization, and dispatch of work orders, ensuring service requests are addressed efficiently and in accordance with priority levels. This position supports the Field Service Manager with quality control oversight of completed renovations and unit turns. The RTM Coordinator is also a key liaison between the property management team, residents, and vendors-resolving conflicts, de-escalating service issues, and ensuring a high level of customer satisfaction. Effective client and resident communication, proactive problem-solving, and timely follow-through are essential to success in this role. Duties and Responsibilities Intake, vet, and prioritize service requests, dispatch work orders appropriately and in a timely manner. Communicate clearly and empathetically with residents and clients to troubleshoot issues, explain service timelines, and resolve concerns. Proactively handle escalated service issues; mediate between residents, vendors, and internal teams to achieve timely, satisfactory outcomes. Review and track vendor proposals to ensure completeness and alignment with property needs; request additional proposals when necessary. Review inspection reports from move-ins, renovations, and unit turns; issue follow-up work orders and verify timely resolution of all deficiencies. Maintain clear records of work orders, inspections, and resolutions; ensure accurate photographic and written documentation. Deliver excellent service by maintaining transparency, professionalism, and responsiveness throughout all resident interactions. Perform other duties as assigned. Qualifications Attention to detail and ability to make an effective schedule in accordance with priorities for that day, week, month. Ability to work with various technology platforms and to take appropriate action. Knowledge of Repairs & Maintenance, Renovations, and Turnkey operations. Ability to use a computer proficiently, including Microsoft Outlook, Word, Excel, and property operating software. Excellent customer service and interpersonal skills. Professional verbal and written communication skills. Strong time-management skills. Ability to multi-task. Ability to make quick and effective decisions. Ability to identify, analyze, and resolve issues. Ability to be flexible and quickly adapt to changing business needs and processes. Ability to set, manage and meet goals and deadlines. Ability to exercise independent judgment and maintain confidentiality. Education and Experience Minimum high school graduate required. 2+ years of experience in residential property management. 2+ years of experience in maintenance and work order management or construction experience. Job Competencies Sense of urgency and desire to render excellent customer service. Ability to provide creative solutions to residents and vendors. Ability to de-escalate tense customer service situations. Solid ability to manage processes and to effectively review reports and images and take appropriate action relative to findings. Ability to organize workload, to prioritize activities and follow-up appropriately. Attention to detail and ability to communicate findings clearly in both writing and photographically. Benefits Medical, Dental and Vision Insurance, Employer Paid Short-Term/Long-Term Disability and Life AD&D Insurance, 401k, PTO, and Paid Holidays. NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned. Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. PI5-
The Client Service Specialist (Life Insurance, Annuity, & Disability) will help drive the business by providing prompt, accurate and courteous service to build and maintain positive relationships with policyholders and field partners. This position will train as hybrid role (3 days in office per week) for the first 90 days and can be located in our Lincoln, NE or Cincinnati, OH office. After training, associates will have the opportunity to work in-office, hybrid, or fully remote. What you do: Communicate by telephone, e-mail, or other written correspondence with policyholders and field partners to expedite service requests for individual life, annuity, and disability policies. Understand and anticipate the needs of customers to deliver service that meets or exceeds expectations of clients and falls within stated department Service Standards. Communication must be pleasant, professional, tactful, and informative at all times. Obtain and analyze data from various sources to provide accurate and complete responses to agents and clients. The Associate must be able to analyze complex telephone inquiries and determine necessary steps for resolution including opening workflows and forwarding to appropriate team. Desire to have 1 st call resolution for every call and to complete customers request while on the phone. Must be able to prioritize multiple tasks and act with appropriate sense of urgency while shifting between processing and answering phone calls. What you bring: Associate's degree or equivalent experience required. 0-2 years of related experience required. Previous experience in a call center or customer service capacity highly preferred. Previous experience working in the insurance or financial services field is a plus. FINRA Series 99 license is preferred but not required. Must possess excellent verbal and written communication skills excellent telephone skills, problem solving, analytical and decision-making skills are required. Ability to prioritize tasks and consistently meet deadlines. Computer experience in a database, word processing and internet navigation software. Planning, organizational, and mathematical skills are important. What we offer: A meaningful mission. Great benefits. A vibrant culture. Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect and things you don't: Ameritas Benefits For your money: • 401(k) Retirement Plan with company match and quarterly contribution. • Tuition Reimbursement and Assistance. • Incentive Program Bonuses. • Competitive Pay. For your time: • Flexible Hybrid work. • Thrive Days - Personal time off. • Paid time off (PTO). For your health and well-being: • Health Benefits: Medical, Dental, Vision. • Health Savings Account (HSA) with employer contribution. • Well-being programs with financial rewards. • Employee assistance program (EAP). For your professional growth: • Professional development programs. • Leadership development programs. • Employee resource groups. • StrengthsFinder Program. For your community: • Matching donations program. • Paid volunteer time- 8 hours per month. For your family: • Generous paid maternity leave and paternity leave. • Fertility, surrogacy, and adoption assistance. • Backup child, elder and pet care support . An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S. Pay: $18.72 - $29.95
05/01/2026
Full time
The Client Service Specialist (Life Insurance, Annuity, & Disability) will help drive the business by providing prompt, accurate and courteous service to build and maintain positive relationships with policyholders and field partners. This position will train as hybrid role (3 days in office per week) for the first 90 days and can be located in our Lincoln, NE or Cincinnati, OH office. After training, associates will have the opportunity to work in-office, hybrid, or fully remote. What you do: Communicate by telephone, e-mail, or other written correspondence with policyholders and field partners to expedite service requests for individual life, annuity, and disability policies. Understand and anticipate the needs of customers to deliver service that meets or exceeds expectations of clients and falls within stated department Service Standards. Communication must be pleasant, professional, tactful, and informative at all times. Obtain and analyze data from various sources to provide accurate and complete responses to agents and clients. The Associate must be able to analyze complex telephone inquiries and determine necessary steps for resolution including opening workflows and forwarding to appropriate team. Desire to have 1 st call resolution for every call and to complete customers request while on the phone. Must be able to prioritize multiple tasks and act with appropriate sense of urgency while shifting between processing and answering phone calls. What you bring: Associate's degree or equivalent experience required. 0-2 years of related experience required. Previous experience in a call center or customer service capacity highly preferred. Previous experience working in the insurance or financial services field is a plus. FINRA Series 99 license is preferred but not required. Must possess excellent verbal and written communication skills excellent telephone skills, problem solving, analytical and decision-making skills are required. Ability to prioritize tasks and consistently meet deadlines. Computer experience in a database, word processing and internet navigation software. Planning, organizational, and mathematical skills are important. What we offer: A meaningful mission. Great benefits. A vibrant culture. Ameritas is an insurance, financial services and employee benefits provider Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you'll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect and things you don't: Ameritas Benefits For your money: • 401(k) Retirement Plan with company match and quarterly contribution. • Tuition Reimbursement and Assistance. • Incentive Program Bonuses. • Competitive Pay. For your time: • Flexible Hybrid work. • Thrive Days - Personal time off. • Paid time off (PTO). For your health and well-being: • Health Benefits: Medical, Dental, Vision. • Health Savings Account (HSA) with employer contribution. • Well-being programs with financial rewards. • Employee assistance program (EAP). For your professional growth: • Professional development programs. • Leadership development programs. • Employee resource groups. • StrengthsFinder Program. For your community: • Matching donations program. • Paid volunteer time- 8 hours per month. For your family: • Generous paid maternity leave and paternity leave. • Fertility, surrogacy, and adoption assistance. • Backup child, elder and pet care support . An Equal Opportunity Employer Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we're committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law. Application Deadline This position will be open for a minimum of 3 business days or until filled. This position is not open to individuals who are temporarily authorized to work in the U.S. Pay: $18.72 - $29.95
Job Description Primary Duties and Responsibilities Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi-complex) level calls and transactions in a registered area and is learning to become proficient in complex work. Researches and evaluates possible solutions to complex problems that requires identifying root cause and some deviations from procedures Takes ownerships of calls and anticipates future issues to avoid repeat calls and unnecessary call transfers Ability to de-escalate client experience situations effectively while guiding clients through complex and unique inquiries. Serves as a trusted advocate for our Financial Representatives and partners with them to meet the needs of our clients. Embraces new technology and serves as an advocate for website and self-service capabilities by educating clients and field. Understands risks and impacts that the transaction has on the client or policy. Understands how systems connect to processes and outcomes. Drives change and embraces continuous improvement by creating processes and provisions to accommodate change. Fosters a professional relationship with our clients to enhance brand loyalty Handles phone and transactional responsibilities while adhering to strict confidentiality and privacy standards Adept at shifting work priorities to meet the needs of the business and customer demand. Qualifications Associates degree in business or related field or equivalent combination of education and experience Minimum of 2 years related customer service experience with proven customer service skills Advanced understanding of Investment or Income markets or products (i.e. VA, VL, VUL Retirement or Business markets) A basic understanding of tax implications Advanced written and verbal communication skills Ability to multi-task and handle high volume of calls/case load with the greatest possible degree of accuracy Strong organization skills with the ability to prioritize tasks. A strong desire to continuously learn and improve Strong problem-solving skills and ability to provide options Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 63 - FINRA, Series 6 - FINRA, SIE - FINRA Compensation Range: Pay Range - Start: $21.35 Pay Range - End: $32.02 Geographic Specific Pay Structure: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Policy Inquiries & Complaints Management (NM) - Intermediate, Customer Service Mindset (NM) - Intermediate, Prioritization (NM) - Intermediate, Policy & Procedure (NM) - Intermediate, Case Management (NM) - Intermediate, Teamwork (NM) - Intermediate, Compliance (NM) - Intermediate, Field Relations (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Quality Acumen (NM) - Intermediate, Client Advocacy (NM) - Intermediate, Data Security (NM) - Advanced, Attention to Detail (NM) - Intermediate, Financial Services Industry Acumen (NM) - Intermediate, Insurance Products (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Customer Support (NM) - Intermediate, Escalation Management (NM) - Intermediate, Tax Awareness (NM) - Intermediate, Investment Products (NM) - Intermediate FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Customer Service,
05/01/2026
Full time
Job Description Primary Duties and Responsibilities Delivers a personalized and remarkable experience for our clients by answering their questions, providing servicing options and helping them with their products or services in a call center environment Proficient at resolving inquiries and transactions from Financial Reps and clients on basic and intermediate (semi-complex) level calls and transactions in a registered area and is learning to become proficient in complex work. Researches and evaluates possible solutions to complex problems that requires identifying root cause and some deviations from procedures Takes ownerships of calls and anticipates future issues to avoid repeat calls and unnecessary call transfers Ability to de-escalate client experience situations effectively while guiding clients through complex and unique inquiries. Serves as a trusted advocate for our Financial Representatives and partners with them to meet the needs of our clients. Embraces new technology and serves as an advocate for website and self-service capabilities by educating clients and field. Understands risks and impacts that the transaction has on the client or policy. Understands how systems connect to processes and outcomes. Drives change and embraces continuous improvement by creating processes and provisions to accommodate change. Fosters a professional relationship with our clients to enhance brand loyalty Handles phone and transactional responsibilities while adhering to strict confidentiality and privacy standards Adept at shifting work priorities to meet the needs of the business and customer demand. Qualifications Associates degree in business or related field or equivalent combination of education and experience Minimum of 2 years related customer service experience with proven customer service skills Advanced understanding of Investment or Income markets or products (i.e. VA, VL, VUL Retirement or Business markets) A basic understanding of tax implications Advanced written and verbal communication skills Ability to multi-task and handle high volume of calls/case load with the greatest possible degree of accuracy Strong organization skills with the ability to prioritize tasks. A strong desire to continuously learn and improve Strong problem-solving skills and ability to provide options Demonstrated computer experience with solid keyboarding skills and proficiency with current software packages This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 63 - FINRA, Series 6 - FINRA, SIE - FINRA Compensation Range: Pay Range - Start: $21.35 Pay Range - End: $32.02 Geographic Specific Pay Structure: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Policy Inquiries & Complaints Management (NM) - Intermediate, Customer Service Mindset (NM) - Intermediate, Prioritization (NM) - Intermediate, Policy & Procedure (NM) - Intermediate, Case Management (NM) - Intermediate, Teamwork (NM) - Intermediate, Compliance (NM) - Intermediate, Field Relations (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Quality Acumen (NM) - Intermediate, Client Advocacy (NM) - Intermediate, Data Security (NM) - Advanced, Attention to Detail (NM) - Intermediate, Financial Services Industry Acumen (NM) - Intermediate, Insurance Products (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Customer Support (NM) - Intermediate, Escalation Management (NM) - Intermediate, Tax Awareness (NM) - Intermediate, Investment Products (NM) - Intermediate FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Customer Service,
Role Summary This role is part of the Client Services Operations organization and supports the day-to-day servicing needs of clients and Financial Representatives. The position is responsible for delivering high-quality client service through accurate transaction processing, issue resolution, and clear communication across a range of investment-related inquiries. Associates in this role handle phone-based and transactional work, navigate multiple systems, and follow established processes while applying sound judgment to resolve more complex scenarios. The focus is on operational excellence, risk awareness, and providing a consistent, professional client experience. Primary Duties and Responsibilities Delivers a personalized and exceptional experience for clients by answering questions, providing servicing options, and supporting products or services in a call center environment. Proficient in resolving basic and intermediate (semi-complex) inquiries and transactions from Financial Representatives and clients within a registered area, while continuing to develop proficiency in more complex work. Researches and evaluates potential solutions to complex problems, which may require identifying root causes and navigating deviations from standard procedures. Takes ownership of calls and anticipates future issues to avoid repeat calls and unnecessary transfers. Effectively de-escalates challenging client situations while guiding clients through complex or unique inquiries. Serves as a trusted advocate for Financial Representatives and partners with them to meet client needs. Embraces new technology and promotes website and self-service capabilities by educating clients and field partners, while understanding the risks and impacts transactions may have on clients or policies. Understands how systems connect to processes and outcomes. Drives change and supports continuous improvement by helping develop processes and provisions to accommodate evolving business needs. Fosters professional relationships with clients to enhance brand loyalty. Handles phone and transactional responsibilities while adhering to strict confidentiality and privacy standards. Adapts work priorities to meet changing business and customer demands. Qualifications Associate degree in business or a related field, or an equivalent combination of education and experience. Minimum of two years of related customer service experience with demonstrated customer service skills. Advanced understanding of investment or income products or markets (e.g., VA, VL, VUL, Retirement, or Business markets). Basic understanding of tax implications. Strong written and verbal communication skills. Ability to multitask and manage a high volume of calls or caseloads with a high degree of accuracy. Strong organizational skills with the ability to prioritize tasks effectively. Demonstrated desire to continuously learn and improve. Strong problem-solving skills with the ability to provide effective options and solutions. Demonstrated computer proficiency with solid keyboarding skills and experience using common software applications. This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 63 - FINRA, Series 6 - FINRA, SIE - FINRA Compensation Range: Pay Range - Start: $21.77 Pay Range - End: $32.66 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Customer Service Mindset (NM) - Intermediate, Policy Inquiries & Complaints Management (NM) - Intermediate, Prioritization (NM) - Intermediate, Policy & Procedure (NM) - Intermediate, Case Management (NM) - Intermediate, Teamwork (NM) - Intermediate, Compliance (NM) - Intermediate, Field Relations (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Quality Acumen (NM) - Intermediate, Client Advocacy (NM) - Intermediate, Data Security (NM) - Advanced, Attention to Detail (NM) - Intermediate, Financial Services Industry Acumen (NM) - Intermediate, Insurance Products (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Customer Support (NM) - Intermediate, Escalation Management (NM) - Intermediate, Investment Products (NM) - Intermediate, Tax Awareness (NM) - Intermediate FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Customer Service,
05/01/2026
Full time
Role Summary This role is part of the Client Services Operations organization and supports the day-to-day servicing needs of clients and Financial Representatives. The position is responsible for delivering high-quality client service through accurate transaction processing, issue resolution, and clear communication across a range of investment-related inquiries. Associates in this role handle phone-based and transactional work, navigate multiple systems, and follow established processes while applying sound judgment to resolve more complex scenarios. The focus is on operational excellence, risk awareness, and providing a consistent, professional client experience. Primary Duties and Responsibilities Delivers a personalized and exceptional experience for clients by answering questions, providing servicing options, and supporting products or services in a call center environment. Proficient in resolving basic and intermediate (semi-complex) inquiries and transactions from Financial Representatives and clients within a registered area, while continuing to develop proficiency in more complex work. Researches and evaluates potential solutions to complex problems, which may require identifying root causes and navigating deviations from standard procedures. Takes ownership of calls and anticipates future issues to avoid repeat calls and unnecessary transfers. Effectively de-escalates challenging client situations while guiding clients through complex or unique inquiries. Serves as a trusted advocate for Financial Representatives and partners with them to meet client needs. Embraces new technology and promotes website and self-service capabilities by educating clients and field partners, while understanding the risks and impacts transactions may have on clients or policies. Understands how systems connect to processes and outcomes. Drives change and supports continuous improvement by helping develop processes and provisions to accommodate evolving business needs. Fosters professional relationships with clients to enhance brand loyalty. Handles phone and transactional responsibilities while adhering to strict confidentiality and privacy standards. Adapts work priorities to meet changing business and customer demands. Qualifications Associate degree in business or a related field, or an equivalent combination of education and experience. Minimum of two years of related customer service experience with demonstrated customer service skills. Advanced understanding of investment or income products or markets (e.g., VA, VL, VUL, Retirement, or Business markets). Basic understanding of tax implications. Strong written and verbal communication skills. Ability to multitask and manage a high volume of calls or caseloads with a high degree of accuracy. Strong organizational skills with the ability to prioritize tasks effectively. Demonstrated desire to continuously learn and improve. Strong problem-solving skills with the ability to provide effective options and solutions. Demonstrated computer proficiency with solid keyboarding skills and experience using common software applications. This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 63 - FINRA, Series 6 - FINRA, SIE - FINRA Compensation Range: Pay Range - Start: $21.77 Pay Range - End: $32.66 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives. Skills Customer Service Mindset (NM) - Intermediate, Policy Inquiries & Complaints Management (NM) - Intermediate, Prioritization (NM) - Intermediate, Policy & Procedure (NM) - Intermediate, Case Management (NM) - Intermediate, Teamwork (NM) - Intermediate, Compliance (NM) - Intermediate, Field Relations (NM) - Intermediate, Analytical Thinking (NM) - Intermediate, Adaptive Communication (NM) - Intermediate, Root Cause Analysis & Decision Quality (NM) - Intermediate, Quality Acumen (NM) - Intermediate, Client Advocacy (NM) - Intermediate, Data Security (NM) - Advanced, Attention to Detail (NM) - Intermediate, Financial Services Industry Acumen (NM) - Intermediate, Insurance Products (NM) - Intermediate, Change Adaptability (NM) - Intermediate, Customer Support (NM) - Intermediate, Escalation Management (NM) - Intermediate, Investment Products (NM) - Intermediate, Tax Awareness (NM) - Intermediate FIND YOUR FUTURE We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging. Flexible work schedules Concierge service Comprehensive benefits Employee resource groups PandoLogic. Category:Customer Service,
Our client, a vocational education and workforce training organization, is seeking a Career Services Advisor to join their team onsite in Haverhill, MA. This is a temp to hire opportunity offering $24-25/hour, 40 hours per week, with a mix of early and late shifts, occasional rotating Saturdays, and free onsite parking at their 100% in office location. Qualified and interested candidates are encouraged to apply today for immediate consideration. Key Responsibilities Educate students on career planning, job search strategies, resume writing, and interview preparation Support students throughout their training and after graduation with job placement assistance Conduct individual and group counseling sessions, classroom presentations, orientations, and career seminars Build and maintain relationships with employer partners to support placement efforts Track student progress, outcomes, licensure, and employment data to ensure regulatory compliance Provide follow up support to graduates, including those pre hired during training Candidate Qualifications High school diploma or GED required; associate degree or higher preferred Minimum of 2 years of experience in job placement, recruitment, student advising, sales, instruction, or administrative roles Strong communication, interpersonal, and mentoring skills with a student first mindset Excellent organizational skills and attention to detail, with the ability to manage multiple priorities Comfortable working within compliance and regulatory guidelines Proficiency with basic computer systems, email, phone, and office software Experience or connections within skilled trades (CDL, HVAC) and bilingual skills are a plus Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
05/01/2026
Full time
Our client, a vocational education and workforce training organization, is seeking a Career Services Advisor to join their team onsite in Haverhill, MA. This is a temp to hire opportunity offering $24-25/hour, 40 hours per week, with a mix of early and late shifts, occasional rotating Saturdays, and free onsite parking at their 100% in office location. Qualified and interested candidates are encouraged to apply today for immediate consideration. Key Responsibilities Educate students on career planning, job search strategies, resume writing, and interview preparation Support students throughout their training and after graduation with job placement assistance Conduct individual and group counseling sessions, classroom presentations, orientations, and career seminars Build and maintain relationships with employer partners to support placement efforts Track student progress, outcomes, licensure, and employment data to ensure regulatory compliance Provide follow up support to graduates, including those pre hired during training Candidate Qualifications High school diploma or GED required; associate degree or higher preferred Minimum of 2 years of experience in job placement, recruitment, student advising, sales, instruction, or administrative roles Strong communication, interpersonal, and mentoring skills with a student first mindset Excellent organizational skills and attention to detail, with the ability to manage multiple priorities Comfortable working within compliance and regulatory guidelines Proficiency with basic computer systems, email, phone, and office software Experience or connections within skilled trades (CDL, HVAC) and bilingual skills are a plus Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
We're hiring! Beacon Hill has partnered with a growing technology company in hiring a Client Service Representative to start immediately. This is a remote position. Responsibilities: Serve as the primary point of contact for assigned client accounts Process customer orders accurately and efficiently via phone, email, and internal systems Manage ongoing client relationships to ensure satisfaction, retention, and repeat business Monitor order status, inventory availability, and delivery timelines; proactively communicate updates or delays Resolve order issues, discrepancies, and client inquiries in a timely and professional manner Maintain accurate client, pricing, and order records in CRM and order management systems Coordinate with internal teams (sales, operations, logistics, billing) to ensure seamless order fulfillment Identify opportunities to improve the client experience and recommend process improvements Support account renewals, contract details, and basic upsell/cross-sell opportunities when appropriate Requirements 2+ years of experience in client services, customer support, order management, or account management Strong attention to detail with the ability to manage multiple accounts and orders simultaneously Excellent verbal and written communication skills Proficiency with CRM systems and order processing software Strong problem-solving skills with a customer-focused mindset Ability to work collaboratively with internal teams in a fast-paced environment High level of organization and follow-through Comfortable handling order volumes, deadlines, and client expectations Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
05/01/2026
Full time
We're hiring! Beacon Hill has partnered with a growing technology company in hiring a Client Service Representative to start immediately. This is a remote position. Responsibilities: Serve as the primary point of contact for assigned client accounts Process customer orders accurately and efficiently via phone, email, and internal systems Manage ongoing client relationships to ensure satisfaction, retention, and repeat business Monitor order status, inventory availability, and delivery timelines; proactively communicate updates or delays Resolve order issues, discrepancies, and client inquiries in a timely and professional manner Maintain accurate client, pricing, and order records in CRM and order management systems Coordinate with internal teams (sales, operations, logistics, billing) to ensure seamless order fulfillment Identify opportunities to improve the client experience and recommend process improvements Support account renewals, contract details, and basic upsell/cross-sell opportunities when appropriate Requirements 2+ years of experience in client services, customer support, order management, or account management Strong attention to detail with the ability to manage multiple accounts and orders simultaneously Excellent verbal and written communication skills Proficiency with CRM systems and order processing software Strong problem-solving skills with a customer-focused mindset Ability to work collaboratively with internal teams in a fast-paced environment High level of organization and follow-through Comfortable handling order volumes, deadlines, and client expectations Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting . Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)
Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered " yes " and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
05/01/2026
Full time
Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered " yes " and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered " yes " and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
05/01/2026
Full time
Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered " yes " and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered " yes " and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Albuquerque site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
05/01/2026
Full time
Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered " yes " and are a customer service-minded champion, we are hiring Bilingual Financial Customer Associates (FCA) in our Albuquerque site. We have multiple Spanish teams that provide financial support to our customers world-wide. All training and onboarding support is provided in English, with the possibility of joining our Spanish teams once proficient in servicing calls in English. If you are comfortable having conversations over the phone in either English or Spanish, this opportunity is for YOU. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered " yes " and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
05/01/2026
Full time
Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered " yes " and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered " yes " and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
05/01/2026
Full time
Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered " yes " and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered " yes " and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
05/01/2026
Full time
Job Description: Do you genuinely enjoy making a difference in the lives of others? If you answered " yes " and are a customer service-minded champion, we are hiring Financial Customer Associates (FCA) in our Albuquerque site. In this full-time position, you can apply your skills and knowledge in a significant way every day to help others. Our FCA role is a springboard to an amazing career in which you change the lives of customers! In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams. You'll assist with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources. We commit to investing in you by strengthening your skills, experiences and connections that will help advance your career at Fidelity. You do not need a finance background to succeed in this role. What to expect As a new FCA, you'll learn about the financial services industry, develop your skills, and gain new experiences. Join a training cohort of associates during the first 14 weeks, spending time training to become a Financial Customer Associate. In this phase, you will start with basic customer calls and progress to more sophisticated calls related to our clients 401K plans. In the subsequent months, you will continue taking customer calls to develop and hone your skills. There will be time in the day (away from assisting customers) to join team activities, get well-being support, and career coaching. Rewards & Recognition: Your achievements will be celebrated as you progress through the program. This is a full-time hourly phone position that also offers the opportunity to work extra hours based on the business needs and your availability. You do not need a finance background or a degree to succeed in the role. The Skills You Bring Ability to establish rapport and relationships through effective communication Great listening skills, professionalism, and empathy toward others to support the challenges of our diverse customers. Adaptability and flexibility to succeed in various work environments (i.e., balancing working from office and home, overtime, etc.) Proficiency in navigating and troubleshooting basic technology issues or systems. Handle a variety of situations and conversations driving towards a resolution suitable for all Self-motivated teammate with strong social skills who brings energy and passion to the team Minimum 1 year of customer service experience High School diploma or GED required The Value You Deliver A passion for helping people Desire for continuous learning, applying new concepts, and using training and experience to assist with decision-making Provide outstanding customer service and communication via voice or digital channels Note: Fidelity is not providing immigration sponsorship for this position Our Investments in You Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Click here to learn about a few featured benefits (not all benefits are listed) Shifts and Hours: Monday - Friday. Training hours are 7:30am - 4:00pm MST and post training must be able to work an 8hr shift between the hours of 7:00am - 10:00pm MST Certifications: Category: Customer Service Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
