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customer service fundamentals job training program
Staff Consultant
Celerity Consulting Group, Inc. Oakland, California
Job Title: Staff Consultant (Consultant II) Company: Celerity Location: Hybrid (3 days/week in Oakland) Job Type: Hourly Pay: $30 - $40/hour (non-exempt) About Celerity Celerity is an agile risk optimization company that empowers public utility organizations by converting complex data into clear, actionable intelligence to mitigate risk, optimize assets, and maximize project results. Blending extensive client experience with deep vendor-side acumen, Celerity energy engineers orchestrate precision data analysis, strategic consulting, and project management services to solve complex energy challenges through acute listening, proactive thinking, and relentless grit. Learn more at About the Role Celerity Consulting is seeking a Staff Consultant to support and execute high-quality client project work while building strong consulting and project management skills. This role is ideal for someone early in their consulting or analytics career who enjoys problem-solving, data analysis, and producing client-ready deliverables. As a Staff Consultant, you'll partner closely with Project Managers, Directors, and client stakeholders to help plan, execute, and deliver impactful projects. You may also serve as a direct point of contact for clients and contribute to continuous improvement across our consulting practices. What You'll Do Support Project Managers and client leadership in meeting project goals, timelines, and quality standards Play a hands-on role in executing project work, including analysis and development of client-ready deliverables Apply project management fundamentals (PMP-based concepts) across all phases of a project: Initiation: Identify opportunities and surface ideas to Project Managers Planning: Support project planning and coordination Execution: Maintain documentation, perform analysis, and ensure high-quality outputs Monitoring & Control: Track progress, support quality assurance, and flag risks related to scope, schedule, or budget Closing: Assist with final deliverables, documentation, and lessons learned Perform quality control reviews and help improve tools such as checklists, templates, and training materials Create tracking logs, schedules, and budget-versus-actual reports as needed Contribute during non-project periods by documenting best practices and supporting internal initiatives Analyze data, synthesize insights, and present information visually for various audiences Conduct business process analysis and identify improvement opportunities Gather requirements and collaborate with IT or technical teams on solutions What We're Looking For Required Qualifications Bachelor's degree in Computer Science, Journalism, or a related field At least 1 year of experience in consulting, analytics, quality control, journalism, or a similar role Strong analytical and organizational skills Excellent written and verbal communication skills Proficiency with Microsoft Office (Word, Excel, Access or similar tools) Demonstrated interest in project management, especially planning and control A positive, solutions-oriented mindset with emerging leadership potential Nice to Have Familiarity with regulatory or compliance-related work Experience proofreading, editing, and ensuring clarity, accuracy, and quality of documentation Exposure to proposal development or client-facing presentations Core Competencies Adaptability Communication Continuous Learning Problem Solving Teamwork Customer Service Work Environment & Physical Requirements Prolonged periods of sitting and working at a computer This role is a hybrid schedule requiring three days in the client office. Ability to travel to client locations three (3) days per week within the San Francisco Bay Area is required. Regular use of standard office equipment (keyboard, mouse, copier, scanner) Occasional movement around the office Ability to lift up to 15 lbs Why Celerity Consulting? At Celerity, you'll gain hands-on consulting experience, exposure to diverse clients and projects, and opportunities to grow your skills in a collaborative, supportive environment. The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role. In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes: HEALTH & WELL-BEING Medical Insurance Dental Insurance Vision Insurance PEACE OF MIND Disability Insurance (STD/LTD) Flexible Spending Account Health Savings Account Basic Life/AD&D 401(k) plan WORK/LIFE BALANCE Paid Time Off Company Holidays Leave of Absence Flexible Work Schedules ADDITIONAL PERKS Employee Referral Program Professional Development Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time. Powered by JazzHR PIc40cb2b8a5-
05/01/2026
Full time
Job Title: Staff Consultant (Consultant II) Company: Celerity Location: Hybrid (3 days/week in Oakland) Job Type: Hourly Pay: $30 - $40/hour (non-exempt) About Celerity Celerity is an agile risk optimization company that empowers public utility organizations by converting complex data into clear, actionable intelligence to mitigate risk, optimize assets, and maximize project results. Blending extensive client experience with deep vendor-side acumen, Celerity energy engineers orchestrate precision data analysis, strategic consulting, and project management services to solve complex energy challenges through acute listening, proactive thinking, and relentless grit. Learn more at About the Role Celerity Consulting is seeking a Staff Consultant to support and execute high-quality client project work while building strong consulting and project management skills. This role is ideal for someone early in their consulting or analytics career who enjoys problem-solving, data analysis, and producing client-ready deliverables. As a Staff Consultant, you'll partner closely with Project Managers, Directors, and client stakeholders to help plan, execute, and deliver impactful projects. You may also serve as a direct point of contact for clients and contribute to continuous improvement across our consulting practices. What You'll Do Support Project Managers and client leadership in meeting project goals, timelines, and quality standards Play a hands-on role in executing project work, including analysis and development of client-ready deliverables Apply project management fundamentals (PMP-based concepts) across all phases of a project: Initiation: Identify opportunities and surface ideas to Project Managers Planning: Support project planning and coordination Execution: Maintain documentation, perform analysis, and ensure high-quality outputs Monitoring & Control: Track progress, support quality assurance, and flag risks related to scope, schedule, or budget Closing: Assist with final deliverables, documentation, and lessons learned Perform quality control reviews and help improve tools such as checklists, templates, and training materials Create tracking logs, schedules, and budget-versus-actual reports as needed Contribute during non-project periods by documenting best practices and supporting internal initiatives Analyze data, synthesize insights, and present information visually for various audiences Conduct business process analysis and identify improvement opportunities Gather requirements and collaborate with IT or technical teams on solutions What We're Looking For Required Qualifications Bachelor's degree in Computer Science, Journalism, or a related field At least 1 year of experience in consulting, analytics, quality control, journalism, or a similar role Strong analytical and organizational skills Excellent written and verbal communication skills Proficiency with Microsoft Office (Word, Excel, Access or similar tools) Demonstrated interest in project management, especially planning and control A positive, solutions-oriented mindset with emerging leadership potential Nice to Have Familiarity with regulatory or compliance-related work Experience proofreading, editing, and ensuring clarity, accuracy, and quality of documentation Exposure to proposal development or client-facing presentations Core Competencies Adaptability Communication Continuous Learning Problem Solving Teamwork Customer Service Work Environment & Physical Requirements Prolonged periods of sitting and working at a computer This role is a hybrid schedule requiring three days in the client office. Ability to travel to client locations three (3) days per week within the San Francisco Bay Area is required. Regular use of standard office equipment (keyboard, mouse, copier, scanner) Occasional movement around the office Ability to lift up to 15 lbs Why Celerity Consulting? At Celerity, you'll gain hands-on consulting experience, exposure to diverse clients and projects, and opportunities to grow your skills in a collaborative, supportive environment. The salary range for this position is provided in good faith and is subject to variation based on geographic location, candidate experience, and market conditions. Final compensation will be determined after a comprehensive evaluation of the candidate's qualifications and alignment with the role. In accordance with applicable pay transparency laws-including but not limited to those in California, Colorado, New York, Washington, and other jurisdictions-we disclose salary ranges to promote equity and transparency. Where required by law, compensation and benefits information will be included in job postings or made available upon request. This job description outlines the primary responsibilities and standards of the position but is not exhaustive. Employees may be asked to perform additional duties that are reasonably related to their role and consistent with company policies and applicable labor laws. Employee welfare and development is important to us, and we sponsor many activities outside of work to promote team building as well as sponsor formal training and certification. We are proud to offer a comprehensive health and welfare benefit package that includes: HEALTH & WELL-BEING Medical Insurance Dental Insurance Vision Insurance PEACE OF MIND Disability Insurance (STD/LTD) Flexible Spending Account Health Savings Account Basic Life/AD&D 401(k) plan WORK/LIFE BALANCE Paid Time Off Company Holidays Leave of Absence Flexible Work Schedules ADDITIONAL PERKS Employee Referral Program Professional Development Charitable Contribution Match Based in Walnut Creek, CA with offices nationwide, Celerity energy engineers perform a critical, leadership role as strategic liaisons between data, assets and the teams that make projects happen in the field. See full details and meet our leadership team on our website: Celerity is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veterans' status or other status protected by applicable law. Pursuant to the Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This position is open to individuals who are currently authorized to work in the United States on a full-time basis. Unfortunately, we are unable to sponsor or assume sponsorship of employment visas at this time. Powered by JazzHR PIc40cb2b8a5-
Customer Service Fundamentals Career Training Opportunity
Year Up United New York, New York
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York New Jersey area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking - IT Support - Investment Operations - Data Analytics - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service,
05/01/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York New Jersey area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking - IT Support - Investment Operations - Data Analytics - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service,
Customer Service Fundamentals Career Training Opportunity
Year Up United New York, New York
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York New Jersey area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking - IT Support - Investment Operations - Data Analytics - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service,
05/01/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York New Jersey area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Business Operations - Banking - IT Support - Investment Operations - Data Analytics - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service,
Software Developer - Hartford, CT
Lifeway Mobility Holdings LLC Hartford, Connecticut
Position Title: Software Developer - Hartford, CT Location: Hartford, CT, USA Req. ID: 228 Join our Team and Make a Difference! At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love. We are more than just a company - we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other. Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Whether you're starting your career or looking to take the next step, Lifeway Mobility offers a supportive environment where you can thrive and make a difference. Developer - Mid-Level to Senior Location: Connecticut (On-site, Hybrid, or Remote) About the Role We're looking for a software developer to join our small, focused team building the custom systems that differentiate our company. You'll work across the full development stack-from backend services to web applications to desktop software. Your focus is on writing code that matters; business requirements flow through proper channels so you can stay concentrated on development. We are not a traditional organization. You'll be involved in all aspects of development-from architecture discussions to code reviews. You'll learn by doing, with guidance from our programming lead. What You'll Do • Design, build and maintain backend services, web applications, and desktop software (Maui) that power internal operations • Develop systems with an eye toward minimizing technical debt and choosing the right tools for the job • Participate in code reviews, architecture decisions, and knowledge sharing as you grow in the role • Focus on code while requirements are handled through established channels Required Skills • C# and .NET 5+ • Dependency Injection and Asynchronous Programming • Unit Testing (NUnit) • Entity Framework Core • SQL Server • Docker • PowerShell • Basic UI creation with HTML, TypeScript, and Vue What We Value • Technical quality. We prioritize solid code and limiting technical debt over shipping fast. We want to build things we're proud of. • Equipped for success. We provide developers with the best tools available to do their jobs. If you need something, we get it. No politics, no approval hierarchies. • Team fit. Your personality and how you work with others matters as much as your technical skills. We're a small team, and we need people who collaborate and communicate well. • Demonstrated learning ability. We care more about your willingness and ability to grow than your years of experience. Show us you can learn. About You We're hiring at mid-level or senior-experience is less important than capability and fit. You understand the fundamentals of software engineering, you write code that other people can read and maintain, and you're genuinely interested in building things that matter. You're comfortable wearing multiple hats and growing into new responsibilities. Portfolio, side projects, contributions, certifications, or any other evidence of your work is welcome. Why Join You'll work in a small organization without the bureaucracy of larger corporations. Need a tool? We get it. Want to try a different approach? Let's discuss it. No endless approval chains, no politics-just focus on building good software that makes a difference. Reporting You'll report directly to the Director of IT. Compensation Commensurate with experience and demonstrated skills. At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us? Lifeway Mobility is an Equal Opportunity Employer Job Details Pay Type: Salary Hiring Min Rate: 72,000 USD Hiring Max Rate: 130,000 USD Compensation details: 00 Yearly Salary PI4bbbbabec0e2-7742
05/01/2026
Full time
Position Title: Software Developer - Hartford, CT Location: Hartford, CT, USA Req. ID: 228 Join our Team and Make a Difference! At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love. We are more than just a company - we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other. Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Whether you're starting your career or looking to take the next step, Lifeway Mobility offers a supportive environment where you can thrive and make a difference. Developer - Mid-Level to Senior Location: Connecticut (On-site, Hybrid, or Remote) About the Role We're looking for a software developer to join our small, focused team building the custom systems that differentiate our company. You'll work across the full development stack-from backend services to web applications to desktop software. Your focus is on writing code that matters; business requirements flow through proper channels so you can stay concentrated on development. We are not a traditional organization. You'll be involved in all aspects of development-from architecture discussions to code reviews. You'll learn by doing, with guidance from our programming lead. What You'll Do • Design, build and maintain backend services, web applications, and desktop software (Maui) that power internal operations • Develop systems with an eye toward minimizing technical debt and choosing the right tools for the job • Participate in code reviews, architecture decisions, and knowledge sharing as you grow in the role • Focus on code while requirements are handled through established channels Required Skills • C# and .NET 5+ • Dependency Injection and Asynchronous Programming • Unit Testing (NUnit) • Entity Framework Core • SQL Server • Docker • PowerShell • Basic UI creation with HTML, TypeScript, and Vue What We Value • Technical quality. We prioritize solid code and limiting technical debt over shipping fast. We want to build things we're proud of. • Equipped for success. We provide developers with the best tools available to do their jobs. If you need something, we get it. No politics, no approval hierarchies. • Team fit. Your personality and how you work with others matters as much as your technical skills. We're a small team, and we need people who collaborate and communicate well. • Demonstrated learning ability. We care more about your willingness and ability to grow than your years of experience. Show us you can learn. About You We're hiring at mid-level or senior-experience is less important than capability and fit. You understand the fundamentals of software engineering, you write code that other people can read and maintain, and you're genuinely interested in building things that matter. You're comfortable wearing multiple hats and growing into new responsibilities. Portfolio, side projects, contributions, certifications, or any other evidence of your work is welcome. Why Join You'll work in a small organization without the bureaucracy of larger corporations. Need a tool? We get it. Want to try a different approach? Let's discuss it. No endless approval chains, no politics-just focus on building good software that makes a difference. Reporting You'll report directly to the Director of IT. Compensation Commensurate with experience and demonstrated skills. At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us? Lifeway Mobility is an Equal Opportunity Employer Job Details Pay Type: Salary Hiring Min Rate: 72,000 USD Hiring Max Rate: 130,000 USD Compensation details: 00 Yearly Salary PI4bbbbabec0e2-7742
Sales Fundamentals Job Training Program
Year Up United Tampa, Florida
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program consists of training in technical and professional skills, followed by an internship with a top company. Your internship may be at Bank of America, New York Life Insurance Company, or JPMorgan Chase among other leading organizations in the Tampa Bay area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking & Customer Success Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Tampa, FL-33603
05/01/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program consists of training in technical and professional skills, followed by an internship with a top company. Your internship may be at Bank of America, New York Life Insurance Company, or JPMorgan Chase among other leading organizations in the Tampa Bay area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking & Customer Success Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Tampa, FL-33603
Fiber Construction Technician
TDS Telecom Delavan, Wisconsin
Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? Join our Internal Constrcution Crew (ICC) in Delavan, WI! The Fiber Construction Technician performs the general labor associated with outside plant construction for PON/fiber optic networks. This includes, but is not limited to, assisting with the installation of communications facilities (both buried and aerial). Work is performed in accordance with state and local regulations in a safe manner. This position is eligible for a $1,000 sign-on bonus! (Payout terms apply) Training: As a Fiber Construction Technician, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment. The duration of training varies based on the team assignment. Training for underground teams is 3 weeks, with an additional 1 week required for aerial training. Depending on factors such as market needs, prior skills, and team size, some individuals may only complete underground training, while others may undergo the full 4-week program, including aerial training. This position may be eligible for relocation assistance. For further information, please contact the Talent Acquisition team. Responsibilities : Performs general construction labor in various weather conditions while utilizing safety fundamentals. Assists with and performs the transportation of required construction equipment to and from the worksite. Assists with and performs the placement of new aerial and buried fiber according to maps, staking sheets, and locate markings. Uses hand tools, cable locators, and test equipment. Installs and/or sets enclosures (buried and aerial) vaults, pedestals, and handholes. Climbs poles, ladders, towers, and other structures as needed; uses bucket truck when required. Marks/labels fiber optic and/or copper facilities. Uses dispatching application and associated tools. Assists with fiber splicing and repairs. Assists with outside plant preventative maintenance. Services, cleans, maintains, and repairs equipment. Completes all related paperwork in a timely manner. Provides assistance to field services technicians, as needed. Qualifications : Required Qualifications 6+ months experience in any combination of the following areas: customer service, electrical or utility construction, -OR-technical certification (or higher) -OR- current military service, or prior military service with honorable discharge. Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Must have and maintain a valid driver's license and remain eligible for DOT requirements. Other Qualifications Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire. Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull. Upon hire, must successfully pass all components of the Safety Training course curriculum. Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer. Horizontal directional drilling experience preferred. Basic understanding of telecommunication products and services. Proven organizational skills and ability to multi-task. May require occasional travel. Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate. Must be able to operate vehicles with manual transmissions. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Physical Demands and Work Environment This role involves frequent physical activity, including standing, walking, kneeling, climbing, and lifting up to 50 pounds regularly (occasionally over 100 pounds). Vision requirements include close, distance, color, and depth perception. Work conditions often include outdoor weather, attics, crawl spaces, and high-risk areas like high voltage zones, trenches, and manholes. Exposure to heavy equipment, fumes, vibration, extreme temperatures, and loud noise is common. Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The pay for this position ranges from $22.62 to $41.42 per hour. The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards. Pay Range (Hr./Yr.): $0.00/Hr. - $0.00/Hr.
05/01/2026
Full time
Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? Join our Internal Constrcution Crew (ICC) in Delavan, WI! The Fiber Construction Technician performs the general labor associated with outside plant construction for PON/fiber optic networks. This includes, but is not limited to, assisting with the installation of communications facilities (both buried and aerial). Work is performed in accordance with state and local regulations in a safe manner. This position is eligible for a $1,000 sign-on bonus! (Payout terms apply) Training: As a Fiber Construction Technician, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment. The duration of training varies based on the team assignment. Training for underground teams is 3 weeks, with an additional 1 week required for aerial training. Depending on factors such as market needs, prior skills, and team size, some individuals may only complete underground training, while others may undergo the full 4-week program, including aerial training. This position may be eligible for relocation assistance. For further information, please contact the Talent Acquisition team. Responsibilities : Performs general construction labor in various weather conditions while utilizing safety fundamentals. Assists with and performs the transportation of required construction equipment to and from the worksite. Assists with and performs the placement of new aerial and buried fiber according to maps, staking sheets, and locate markings. Uses hand tools, cable locators, and test equipment. Installs and/or sets enclosures (buried and aerial) vaults, pedestals, and handholes. Climbs poles, ladders, towers, and other structures as needed; uses bucket truck when required. Marks/labels fiber optic and/or copper facilities. Uses dispatching application and associated tools. Assists with fiber splicing and repairs. Assists with outside plant preventative maintenance. Services, cleans, maintains, and repairs equipment. Completes all related paperwork in a timely manner. Provides assistance to field services technicians, as needed. Qualifications : Required Qualifications 6+ months experience in any combination of the following areas: customer service, electrical or utility construction, -OR-technical certification (or higher) -OR- current military service, or prior military service with honorable discharge. Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Must have and maintain a valid driver's license and remain eligible for DOT requirements. Other Qualifications Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire. Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull. Upon hire, must successfully pass all components of the Safety Training course curriculum. Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer. Horizontal directional drilling experience preferred. Basic understanding of telecommunication products and services. Proven organizational skills and ability to multi-task. May require occasional travel. Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate. Must be able to operate vehicles with manual transmissions. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Physical Demands and Work Environment This role involves frequent physical activity, including standing, walking, kneeling, climbing, and lifting up to 50 pounds regularly (occasionally over 100 pounds). Vision requirements include close, distance, color, and depth perception. Work conditions often include outdoor weather, attics, crawl spaces, and high-risk areas like high voltage zones, trenches, and manholes. Exposure to heavy equipment, fumes, vibration, extreme temperatures, and loud noise is common. Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The pay for this position ranges from $22.62 to $41.42 per hour. The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards. Pay Range (Hr./Yr.): $0.00/Hr. - $0.00/Hr.
Senior Outside Plant Construction Technician
TDS Telecom Meridian, Idaho
Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Senior Outside Plant Construction Technician in Meridian, ID, you will oversee the construction and maintenance of PON/fiber network communications facilities in TDS Telecom serving areas. Performs advanced operation of construction equipment which includes, but is not limited to, trenchers, backhoes, end loaders, and plows. Manages the overall project while coordinating with internal and external resources. Ensures the entire team operates according to safety protocols. This position is eligible for a $5,000 sign-on bonus! (Payout terms apply) Training: As a Senior Outside Plant Construction Technician, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment. This position may be eligible for relocation assistance. For further information, please contact the Talent Acquisition team. Responsibilities : Receives maps and staking sheets for the full construction project and ensures project is built, with limited guidance from supervisors. Communicates updates to the project team as required. Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors. Coordinates with supervisor to ensure continual supply of work and availability of materials. Drafts and submits redlines upon completion of project. Ensures locates are performed on time and prior to team and equipment arriving at the worksite. Regularly engages municipalities, utility companies, suppliers, contractors, and property owners in order to smoothly coordinate project tasks and avoid disputes. Reads construction plans and municipality permits, and determines approach for completing work. Maintains all project documentation and records costs of project materials and material transfers. Ensures DOT inspections are performed on equipment. Works with project managers to ensure projects remain on schedule and within budget. Performs general construction labor in various weather conditions while utilizing safety fundamentals. Advanced operation of trenchers, backhoes, end loaders, plows, and other excavating equipment to construct and maintain outside plant cable facilities. Advanced operation of all test equipment associated with outside plant facilities and construction duties. Installs, troubleshoots, tests, splices, repairs, and maintains fiber optic facilities. Identifies location of defective cable using various test equipment and repairs buried, aerial, underground, and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Performs cable fault acceptance tests on newly constructed facilities. Actively trains, monitors, and coaches team members while sharing construction knowledge and experience. Performs quality control inspections and makes training recommendations. Ensures safety protocols are enforced. Services, cleans, maintains, and repairs equipment. Completes all related paperwork in a timely manner. Provides assistance to field services technicians, as needed. The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned. Qualifications : Required Qualifications 2+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rock saw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge. 1+ years of experience leading individuals and/or teams through mentorship, job coaching, and project management Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Must have and maintain a valid driver's license and remain eligible for DOT requirements. Other Qualifications Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire. Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull. Upon hire, must successfully pass all components of the Safety Training course curriculum. Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer. Preferred 2+ years' experience in the construction of fiber optic cable outside plant networks -OR- 2+ years installation of any underground or overhead utilities will be considered. Understanding of telecommunication products and services. Proven organizational skills and ability to multi-task. May require occasional travel. Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate. Must be able to operate vehicles with manual transmissions. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee must also be able to climb poles, ladders, towers or other structures. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The employee is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud. Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections . click apply for full job details
05/01/2026
Full time
Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Senior Outside Plant Construction Technician in Meridian, ID, you will oversee the construction and maintenance of PON/fiber network communications facilities in TDS Telecom serving areas. Performs advanced operation of construction equipment which includes, but is not limited to, trenchers, backhoes, end loaders, and plows. Manages the overall project while coordinating with internal and external resources. Ensures the entire team operates according to safety protocols. This position is eligible for a $5,000 sign-on bonus! (Payout terms apply) Training: As a Senior Outside Plant Construction Technician, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment. This position may be eligible for relocation assistance. For further information, please contact the Talent Acquisition team. Responsibilities : Receives maps and staking sheets for the full construction project and ensures project is built, with limited guidance from supervisors. Communicates updates to the project team as required. Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors. Coordinates with supervisor to ensure continual supply of work and availability of materials. Drafts and submits redlines upon completion of project. Ensures locates are performed on time and prior to team and equipment arriving at the worksite. Regularly engages municipalities, utility companies, suppliers, contractors, and property owners in order to smoothly coordinate project tasks and avoid disputes. Reads construction plans and municipality permits, and determines approach for completing work. Maintains all project documentation and records costs of project materials and material transfers. Ensures DOT inspections are performed on equipment. Works with project managers to ensure projects remain on schedule and within budget. Performs general construction labor in various weather conditions while utilizing safety fundamentals. Advanced operation of trenchers, backhoes, end loaders, plows, and other excavating equipment to construct and maintain outside plant cable facilities. Advanced operation of all test equipment associated with outside plant facilities and construction duties. Installs, troubleshoots, tests, splices, repairs, and maintains fiber optic facilities. Identifies location of defective cable using various test equipment and repairs buried, aerial, underground, and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Performs cable fault acceptance tests on newly constructed facilities. Actively trains, monitors, and coaches team members while sharing construction knowledge and experience. Performs quality control inspections and makes training recommendations. Ensures safety protocols are enforced. Services, cleans, maintains, and repairs equipment. Completes all related paperwork in a timely manner. Provides assistance to field services technicians, as needed. The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned. Qualifications : Required Qualifications 2+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rock saw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge. 1+ years of experience leading individuals and/or teams through mentorship, job coaching, and project management Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Must have and maintain a valid driver's license and remain eligible for DOT requirements. Other Qualifications Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire. Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull. Upon hire, must successfully pass all components of the Safety Training course curriculum. Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer. Preferred 2+ years' experience in the construction of fiber optic cable outside plant networks -OR- 2+ years installation of any underground or overhead utilities will be considered. Understanding of telecommunication products and services. Proven organizational skills and ability to multi-task. May require occasional travel. Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate. Must be able to operate vehicles with manual transmissions. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee must also be able to climb poles, ladders, towers or other structures. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The employee is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud. Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections . click apply for full job details
IT Network Administrator
PermiaCare Midland, Texas
Job Number: 483 Location: Midland Supervises: N FLSA: Non-Exempt Division: ADM Salary: $29.82 per hour. Sign on bonus may be available. Shift: M-F 8am - 5pm; may require a flexible work schedule Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The IT Network Administrator is responsible for the day-to-day administration, maintenance, and operational reliability of PermiaCare's network infrastructure, including switches, firewalls, wireless access points, and related connectivity systems. This position serves as the primary technical resource for network performance, ISP coordination, and network-related incident resolution. The Network Administrator participates in shared IT support responsibilities and collaborates with team members on related infrastructure systems including VOIP, surveillance, and physical access control technologies. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: High School Diploma or GED. Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. Equivalent experience considered. Experience Required: At least 3 years of networking experience, including hands-on experience with network stacks, PC hardware and software, and/or Microsoft Office. Experience in a healthcare or regulated environment preferred. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. Relevant certifications such as Network , CCNA or equivalent experience preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES: Administer and maintain wired and wireless network infrastructure, including managed switches, firewalls, routers and access points. Configure and manage VLANs, firewall rules, VPN connectivity and wireless settings. Monitor network performance and availability; identify and resolve connectivity issues. Serve as primary point of contact for Internet Service Providers, coordinate outages, escalations, and service changes. Troubleshoot network-related incidents and perform root cause analysis. Maintain network documentation including diagrams, IP schemes, and configuration records. Implement approved security configurations for network devices. Maintain firmware updates and patching for network hardware. Participate in disaster recovery testing as it relates to network systems. Ensure network configurations align with internal security policies and HIPAA requirements. Assist with vulnerability remediation related to network devices. Monitor firewall logs and investigate suspicious network activity as directed. Support incident response efforts involving network infrastructure. Respond to user requests for PC hardware support through NinjaOne help desk in a timely manner. Repair and maintain equipment as needed. Make notes and updates within the system. Provide user support and training in Microsoft Office, Microsoft Windows email, and networking issues. Assist with the development and application of training materials. Carefully follow IS Department procedures on tracking of PermiaCare technology assets to assist the Accounting Department in reconciling fixed asset records. Meet unit performance measures or targets. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other IT staff as needed. Assist with configuration and troubleshooting of VOIP systems integrated into the network. Support IP-based surveillance and physical access control systems from a network connectivity standpoint. Collaborate with System Administrator regarding Azure and hybrid network connectivity. Install, configure and maintain all end user software on PCs, such as applications, anti-virus, mobile connectivity and encryption. Distribute appropriate documentation to users. Install, configure and maintain all VOIP technology peripheral devices. Train end users as necessary. Research technology solutions and products as requested by other IT Staff. Provide technical assistance and support to staff, clients and other stakeholders in network-related issues. Stay up to date with the latest network technologies. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Strong understanding of TCP/IP networking fundamentals. Ability to manage switches, VLAN configuration, and firewall rule management. Knowledge of VPN technologies and secure remote access. Familiarity with wireless network configuration and troubleshooting. Basic knowledge of Windows Server networking services (DNS, DHCP). Understanding of network security principles and firewall best practices. Familiarity with Azure networking concepts. Ability to use network monitoring tools and log analysis. Strong troubleshooting methodology and critical thinking skills Ability to diagnose multi-layer connectivity issues (hardware, configuration, ISP-related). Ability to prioritize incidents based on operational impact. Ability to work independently on assigned network tasks. Effective communication skills (technical and non-technical). Strong documentation skills, to include non-technical correspondence. Knowledge of network configuration and troubleshooting for end user devices (PCs, printers, switches, etc). Knowledge of Windows Server administration. Ability to solve PC hardware and software problems with minimum support. Ability to learn new technology, investigate and troubleshoot implementation, and facilitate communication within the team for cross training. Ability to conduct data research and produce accurate results with minimal supervision. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearly and effectively, orally and in writing Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Trauma informed. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements Ability to work independently Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. . click apply for full job details
05/01/2026
Full time
Job Number: 483 Location: Midland Supervises: N FLSA: Non-Exempt Division: ADM Salary: $29.82 per hour. Sign on bonus may be available. Shift: M-F 8am - 5pm; may require a flexible work schedule Driving required: Y Travel required: Y Settings: office, field POSITION SUMMARY/JOB PURPOSE: The IT Network Administrator is responsible for the day-to-day administration, maintenance, and operational reliability of PermiaCare's network infrastructure, including switches, firewalls, wireless access points, and related connectivity systems. This position serves as the primary technical resource for network performance, ISP coordination, and network-related incident resolution. The Network Administrator participates in shared IT support responsibilities and collaborates with team members on related infrastructure systems including VOIP, surveillance, and physical access control technologies. This position works independently, under limited supervision, reporting major activities through periodic meetings. EDUCATION, EXPERIENCE, OTHER QUALIFICATIONS: Education Required: High School Diploma or GED. Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. Equivalent experience considered. Experience Required: At least 3 years of networking experience, including hands-on experience with network stacks, PC hardware and software, and/or Microsoft Office. Experience in a healthcare or regulated environment preferred. Registration, Certification, Licensure or other Qualifications Required: Must maintain a valid Texas Driver's license, auto liability insurance and a driving record acceptable to PermiaCare's insurance requirements. Required to pass criminal history and background checks as well as pre-employment drug screen. Relevant certifications such as Network , CCNA or equivalent experience preferred. ESSENTIAL DUTIES AND RESPONSIBILITIES: Administer and maintain wired and wireless network infrastructure, including managed switches, firewalls, routers and access points. Configure and manage VLANs, firewall rules, VPN connectivity and wireless settings. Monitor network performance and availability; identify and resolve connectivity issues. Serve as primary point of contact for Internet Service Providers, coordinate outages, escalations, and service changes. Troubleshoot network-related incidents and perform root cause analysis. Maintain network documentation including diagrams, IP schemes, and configuration records. Implement approved security configurations for network devices. Maintain firmware updates and patching for network hardware. Participate in disaster recovery testing as it relates to network systems. Ensure network configurations align with internal security policies and HIPAA requirements. Assist with vulnerability remediation related to network devices. Monitor firewall logs and investigate suspicious network activity as directed. Support incident response efforts involving network infrastructure. Respond to user requests for PC hardware support through NinjaOne help desk in a timely manner. Repair and maintain equipment as needed. Make notes and updates within the system. Provide user support and training in Microsoft Office, Microsoft Windows email, and networking issues. Assist with the development and application of training materials. Carefully follow IS Department procedures on tracking of PermiaCare technology assets to assist the Accounting Department in reconciling fixed asset records. Meet unit performance measures or targets. Maintain confidentiality of sensitive records and treatment information, client files and protected health information in compliance with HIPAA, laws, rules and regulations, and established procedures. Maintain regular and reliable physical on-site attendance. Regular attendance, dependability, and promptness are required for the scheduled work day 100% of the time, to ensure consistency and completeness of program's processes. Comply with the Abuse, Neglect, and Exploitation policy and reporting requirements. Adhere to the Code of Conduct and Standards of Behavior policy requirements. Establish and maintain effective work relationships with individuals served and their families, supervisors, co-workers and visitors by demonstrating cooperative, courteous and respectful behavior at all times. Communicate regularly with supervisor. Open and process mail/email in a timely manner. Answer phone, collect phone messages and respond to requests timely and accurately. Maintain safe and clean working environment by complying with procedures, rules and regulations. Perform all work functions and interactions using a trauma informed approach. Display professionalism when representing PermiaCare and the program in the community. Maintain compliance with legal requirements and company policies and procedures. Maintain valid and current driver's license, auto insurance, acceptable driving record and reliable transportation at all times. Driving may be required for this position. Complete all training as assigned prior to due date. Other duties as assigned. MARGINAL DUTIES AND RESPONSIBILITIES (these duties are not designated as essential for the purposes of ADA; they are still required duties): Fill in for other IT staff as needed. Assist with configuration and troubleshooting of VOIP systems integrated into the network. Support IP-based surveillance and physical access control systems from a network connectivity standpoint. Collaborate with System Administrator regarding Azure and hybrid network connectivity. Install, configure and maintain all end user software on PCs, such as applications, anti-virus, mobile connectivity and encryption. Distribute appropriate documentation to users. Install, configure and maintain all VOIP technology peripheral devices. Train end users as necessary. Research technology solutions and products as requested by other IT Staff. Provide technical assistance and support to staff, clients and other stakeholders in network-related issues. Stay up to date with the latest network technologies. Participate in community activities and/or attends community meetings as needed. Participate in workgroups and committees as assigned. KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES: Strong understanding of TCP/IP networking fundamentals. Ability to manage switches, VLAN configuration, and firewall rule management. Knowledge of VPN technologies and secure remote access. Familiarity with wireless network configuration and troubleshooting. Basic knowledge of Windows Server networking services (DNS, DHCP). Understanding of network security principles and firewall best practices. Familiarity with Azure networking concepts. Ability to use network monitoring tools and log analysis. Strong troubleshooting methodology and critical thinking skills Ability to diagnose multi-layer connectivity issues (hardware, configuration, ISP-related). Ability to prioritize incidents based on operational impact. Ability to work independently on assigned network tasks. Effective communication skills (technical and non-technical). Strong documentation skills, to include non-technical correspondence. Knowledge of network configuration and troubleshooting for end user devices (PCs, printers, switches, etc). Knowledge of Windows Server administration. Ability to solve PC hardware and software problems with minimum support. Ability to learn new technology, investigate and troubleshoot implementation, and facilitate communication within the team for cross training. Ability to conduct data research and produce accurate results with minimal supervision. Knowledge of HIPAA and ability to protect confidentiality. Effective multi-tasking skills. Good organizational skills. Welcoming, positive behavior. Ability to express self clearly and effectively, orally and in writing Effective time management skills. Exceptional customer service skills, including positive attitude. Cultural sensitivity. Dependable attendance and punctuality. Trauma informed. Flexibility and adaptability to different work environments. Excellent computer skills, including Word, Excel, Outlook, and Electronic Health Records (EHR). Reading and comprehending. Reasoning and analyzing. Ability to coordinate with various inter-agency personnel. Ability to fulfill PMAB and CPR/First Aid requirements Ability to work independently Good interpersonal skills, including ability to build rapport with individuals including co-workers. Ability to display comfort in interacting with individuals of diverse cultural, ethnic and economic backgrounds and with social service, healthcare, educational and criminal justice organizations, as needed. Ability to acquire and utilize new skills as the job requires. Ability to work cooperatively and productively with supervisor, individuals, co-workers, and groups of persons at all levels of activity, contributing to a spirit of teamwork. . click apply for full job details
Business Development Manager - Colorado
Emery Jensen Distribution, LLC Castle Rock, Colorado
Build the future of independent retail. As a Business Development Manager at Emery Jensen, you'll play a critical role in expanding our footprint across the Northeast by winning and converting high value Pro Lumber, Paint, and Hardware customers. This is a true hunter role for a relationship driven sales professional who thrives on opening doors, closing full conversions, and building long term, profitable partnerships. You'll focus on full conversion opportunities, positioning Emery Jensen as the primary distributor and shaping the customer's long term success from day one. We currently have (1) opening and ideally, we are targeting candidates who live in close proximity to Colorado Springs, Pueblo, and Fountain, CO. The Job As the Business Development Manager (BDM) for Colorado, you will be responsible for finding and signing new high-value customers for Emery Jensen across our key customer channels: Pro Lumber, Pro Paint and Hardware Stores/Home Centers. This position identifies prospects, develops a pipeline, determines the needs of specific prospects and shares the Emery Jensen value proposition to meet those needs. The Business Development Manager is an ambassador for Emery Jensen, developing relationships with industry organizations, vendor partners, and prospective customers. This position will also work closely with the Emery Jensen sales team, helping new customers transition to their Territory Managers during the early months after signing customers. What you will do The BDM will have responsibilities for the account throughout the full 12 month sales cycle and will need to communicate effectively with the local Territory Manager to insure the growth of the account to its full potential over this period. The focus of the BDM will be on full-conversion opportunities in which Emery-Jensen will become the primary distributor of hardware, paint and/or fastener products to the prospective retailer. Increase top-line sales for Emery-Jensen Distribution but will also be required to target prospective customers and develop a sales approach with company profitability in mind as well. Understanding the return on investment, customer life time value and the basic fundamentals of Emery-Jensen's financial model will be critical in successfully targeting and signing new business Demonstrate a basic understanding of the 'levers' that create a profitable customer relationship and develop sales approach around optimizing these 'levers'. Actively research, pursue and open prospective customers within defined sales channels by clearly articulating and executing on the Emery-Jensen value proposition. Maintain a weekly prospect pipeline with measurable results. Present Pre/Post Call plan showing measurable and manageable improvement towards conversion of customer: Pre-Call: Decision Maker, Business focus, competition, what needs to be accomplished Post-Call: Opportunity, plan for solution, ROI on customer conversion, customer life time value Utilize EJD marketing and merchandising material/initiatives to strategically present solutions to prospective customers. Participate in national industry organizations; NRLA, NLBMDA, etc.; attend industry events (shows, roundtables, etc.) with an established approach/communication plan aimed at signing prospective customers; proactive build relationships with field sales teams from national partners: LMC, LBMA, Ben Moore. Actively communicate with Territory Managers and develop a plan for transition of newly opened accounts over to appropriate Territory Manager. Manage expenses relating to travel, meetings, membership to organizations and conversion resources in accordance with overall expense budgets set by Emery-Jensen Attend industry trade shows with a 'show plan' to further business development efforts What you need to succeed College degree or equivalent required. Minimum of 3 years in new business development or territory manager position. Comfortability with cold calling and a track record for success. Knowledge/experience in the hard-lines industry preferred. Existing book of business highly preferred. Intermediate experience with Microsoft Excel, PowerPoint, Business Intelligence system, CRM tools Travel 60-75% of the time, and should reside in one of the following areas listed above. Preferred residence: Colorado Springs, Pueblo, or Fountain, CO. Compensation Details: $98000 - $110000 base per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Emery Jensen is different. These things are important to us. They represent our commitment to the company, our employees, our retailers and our brand. In addition to providing our employees a great culture, Emery Jensen also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (rapid company growth over the past 2 years resulted in incentives being paid out above 116.96% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year, in addition to an annual discretionary contribution (once eligibility requirements have been met). Over the past five years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 6.6% of total compensation. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Emery Jensen is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Emery Jensen invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why we hold frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! Emery Jensen delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware Stores, Decorating Stores, and E-retailer space. Our goal is to support sustainable and profitable growth for our customers by offering the broadest assortments, best pricing, and most knowledgeable team. We have national scale, a regional focus and the commitment to serve our customers and support each other. Come find out why a career with Emery Jensen is right for you. Equal Opportunity Employer Emery Jensen is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires click apply for full job details
05/01/2026
Full time
Build the future of independent retail. As a Business Development Manager at Emery Jensen, you'll play a critical role in expanding our footprint across the Northeast by winning and converting high value Pro Lumber, Paint, and Hardware customers. This is a true hunter role for a relationship driven sales professional who thrives on opening doors, closing full conversions, and building long term, profitable partnerships. You'll focus on full conversion opportunities, positioning Emery Jensen as the primary distributor and shaping the customer's long term success from day one. We currently have (1) opening and ideally, we are targeting candidates who live in close proximity to Colorado Springs, Pueblo, and Fountain, CO. The Job As the Business Development Manager (BDM) for Colorado, you will be responsible for finding and signing new high-value customers for Emery Jensen across our key customer channels: Pro Lumber, Pro Paint and Hardware Stores/Home Centers. This position identifies prospects, develops a pipeline, determines the needs of specific prospects and shares the Emery Jensen value proposition to meet those needs. The Business Development Manager is an ambassador for Emery Jensen, developing relationships with industry organizations, vendor partners, and prospective customers. This position will also work closely with the Emery Jensen sales team, helping new customers transition to their Territory Managers during the early months after signing customers. What you will do The BDM will have responsibilities for the account throughout the full 12 month sales cycle and will need to communicate effectively with the local Territory Manager to insure the growth of the account to its full potential over this period. The focus of the BDM will be on full-conversion opportunities in which Emery-Jensen will become the primary distributor of hardware, paint and/or fastener products to the prospective retailer. Increase top-line sales for Emery-Jensen Distribution but will also be required to target prospective customers and develop a sales approach with company profitability in mind as well. Understanding the return on investment, customer life time value and the basic fundamentals of Emery-Jensen's financial model will be critical in successfully targeting and signing new business Demonstrate a basic understanding of the 'levers' that create a profitable customer relationship and develop sales approach around optimizing these 'levers'. Actively research, pursue and open prospective customers within defined sales channels by clearly articulating and executing on the Emery-Jensen value proposition. Maintain a weekly prospect pipeline with measurable results. Present Pre/Post Call plan showing measurable and manageable improvement towards conversion of customer: Pre-Call: Decision Maker, Business focus, competition, what needs to be accomplished Post-Call: Opportunity, plan for solution, ROI on customer conversion, customer life time value Utilize EJD marketing and merchandising material/initiatives to strategically present solutions to prospective customers. Participate in national industry organizations; NRLA, NLBMDA, etc.; attend industry events (shows, roundtables, etc.) with an established approach/communication plan aimed at signing prospective customers; proactive build relationships with field sales teams from national partners: LMC, LBMA, Ben Moore. Actively communicate with Territory Managers and develop a plan for transition of newly opened accounts over to appropriate Territory Manager. Manage expenses relating to travel, meetings, membership to organizations and conversion resources in accordance with overall expense budgets set by Emery-Jensen Attend industry trade shows with a 'show plan' to further business development efforts What you need to succeed College degree or equivalent required. Minimum of 3 years in new business development or territory manager position. Comfortability with cold calling and a track record for success. Knowledge/experience in the hard-lines industry preferred. Existing book of business highly preferred. Intermediate experience with Microsoft Excel, PowerPoint, Business Intelligence system, CRM tools Travel 60-75% of the time, and should reside in one of the following areas listed above. Preferred residence: Colorado Springs, Pueblo, or Fountain, CO. Compensation Details: $98000 - $110000 base per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Emery Jensen is different. These things are important to us. They represent our commitment to the company, our employees, our retailers and our brand. In addition to providing our employees a great culture, Emery Jensen also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (rapid company growth over the past 2 years resulted in incentives being paid out above 116.96% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year, in addition to an annual discretionary contribution (once eligibility requirements have been met). Over the past five years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 6.6% of total compensation. Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Emery Jensen is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Emery Jensen invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why we hold frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events Identity theft protection Benefits are provided in compliance with applicable policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! Emery Jensen delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware Stores, Decorating Stores, and E-retailer space. Our goal is to support sustainable and profitable growth for our customers by offering the broadest assortments, best pricing, and most knowledgeable team. We have national scale, a regional focus and the commitment to serve our customers and support each other. Come find out why a career with Emery Jensen is right for you. Equal Opportunity Employer Emery Jensen is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires click apply for full job details
Senior Outside Plant Construction Technician
TDS Telecom Plymouth, Wisconsin
Overview : At TDS Telecom , we don't just build networks-we build the backbone of modern communities. Our construction teams are on the front lines, installing high quality fiber infrastructure that keeps businesses running and families connected. If you're a skilled construction professional who takes pride in quality work, job site leadership, and doing things the right way, this is your opportunity to make your mark. About the Role As a Senior Outside Plant Construction Technician, you'll take a lead role in building and extending TDS's fiber network throughout the Plymouth, WI area. This is a full time, year round position where you'll be hands on in the field while coordinating people, equipment, and timelines to get the job done safely and efficiently. A few weeks of travel is required for initial safety training. What You'll Do Lead and coordinate construction crews building fiber communications facilities. Operate advanced construction equipment, including: Horizontal directional drills Trenchers Backhoes End loaders Plows Oversee day to day project execution, production, and quality. Coordinate with internal teams, contractors, inspectors, and utility partners. Enforce safety standards and ensure every job site meets TDS safety expectations. Troubleshoot field challenges and keep projects moving forward. What's in It for You $5,000 sign on bonus (payout terms apply). Weekly performance incentives - earn up to $75/week when your team hits production goals. Relocation assistance available for qualified candidates. Stable, full time, year round work-no seasonal layoffs. Build infrastructure that will serve communities for decades. Training & Career Growth Opportunity to earn a Class A CDL through TDS's in house training program. Participate in 2-3 weeks of paid safety training after hire. Join a company with 50+ years of telecom experience and a strong reputation for fiber innovation. Grow your career with a team that values skill, leadership, and accountability. Why TDS Telecom? Real construction work with real impact. Strong safety culture that supports getting home safe every day. Modern equipment and forward thinking fiber projects. A company that invests in its people-not just the job. Responsibilities : Receives maps and staking sheets for the full construction project and ensures project is built, with limited guidance from supervisors. Communicates updates to the project team as required. Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors. Coordinates with supervisor to ensure continual supply of work and availability of materials. Drafts and submits redlines upon completion of project. Ensures locates are performed on time and prior to team and equipment arriving at the worksite. Regularly engages municipalities, utility companies, suppliers, contractors, and property owners in order to smoothly coordinate project tasks and avoid disputes. Reads construction plans and municipality permits, and determines approach for completing work. Maintains all project documentation and records costs of project materials and material transfers. Ensures DOT inspections are performed on equipment. Works with project managers to ensure projects remain on schedule and within budget. Performs general construction labor in various weather conditions while utilizing safety fundamentals. Advanced operation of trenchers, backhoes, end loaders, plows, and other excavating equipment to construct and maintain outside plant cable facilities. Advanced operation of all test equipment associated with outside plant facilities and construction duties. Installs, troubleshoots, tests, splices, repairs, and maintains fiber optic facilities. Identifies location of defective cable using various test equipment and repairs buried, aerial, underground, and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Performs cable fault acceptance tests on newly constructed facilities. Actively trains, monitors, and coaches team members while sharing construction knowledge and experience. Performs quality control inspections and makes training recommendations. Ensures safety protocols are enforced. Services, cleans, maintains, and repairs equipment. Completes all related paperwork in a timely manner. Provides assistance to field services technicians, as needed. The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned. Qualifications : Required Qualifications 2+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rock saw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge. 1+ years of experience leading construction projects as a crew foreperson or project manager. Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Must have and maintain a valid driver's license and remain eligible for DOT requirements. Other Qualifications Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire. Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull. Upon hire, must successfully pass all components of the Safety Training course curriculum. Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer. Preferred 2+ years' experience in the construction of fiber optic cable outside plant networks -OR- 2+ years installation of any underground or overhead utilities will be considered. Understanding of telecommunication products and services. Proven organizational skills and ability to multi-task. May require occasional travel. Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate. Must be able to operate vehicles with manual transmissions. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee must also be able to climb poles, ladders, towers or other structures. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The employee is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud. Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance . click apply for full job details
05/01/2026
Full time
Overview : At TDS Telecom , we don't just build networks-we build the backbone of modern communities. Our construction teams are on the front lines, installing high quality fiber infrastructure that keeps businesses running and families connected. If you're a skilled construction professional who takes pride in quality work, job site leadership, and doing things the right way, this is your opportunity to make your mark. About the Role As a Senior Outside Plant Construction Technician, you'll take a lead role in building and extending TDS's fiber network throughout the Plymouth, WI area. This is a full time, year round position where you'll be hands on in the field while coordinating people, equipment, and timelines to get the job done safely and efficiently. A few weeks of travel is required for initial safety training. What You'll Do Lead and coordinate construction crews building fiber communications facilities. Operate advanced construction equipment, including: Horizontal directional drills Trenchers Backhoes End loaders Plows Oversee day to day project execution, production, and quality. Coordinate with internal teams, contractors, inspectors, and utility partners. Enforce safety standards and ensure every job site meets TDS safety expectations. Troubleshoot field challenges and keep projects moving forward. What's in It for You $5,000 sign on bonus (payout terms apply). Weekly performance incentives - earn up to $75/week when your team hits production goals. Relocation assistance available for qualified candidates. Stable, full time, year round work-no seasonal layoffs. Build infrastructure that will serve communities for decades. Training & Career Growth Opportunity to earn a Class A CDL through TDS's in house training program. Participate in 2-3 weeks of paid safety training after hire. Join a company with 50+ years of telecom experience and a strong reputation for fiber innovation. Grow your career with a team that values skill, leadership, and accountability. Why TDS Telecom? Real construction work with real impact. Strong safety culture that supports getting home safe every day. Modern equipment and forward thinking fiber projects. A company that invests in its people-not just the job. Responsibilities : Receives maps and staking sheets for the full construction project and ensures project is built, with limited guidance from supervisors. Communicates updates to the project team as required. Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors. Coordinates with supervisor to ensure continual supply of work and availability of materials. Drafts and submits redlines upon completion of project. Ensures locates are performed on time and prior to team and equipment arriving at the worksite. Regularly engages municipalities, utility companies, suppliers, contractors, and property owners in order to smoothly coordinate project tasks and avoid disputes. Reads construction plans and municipality permits, and determines approach for completing work. Maintains all project documentation and records costs of project materials and material transfers. Ensures DOT inspections are performed on equipment. Works with project managers to ensure projects remain on schedule and within budget. Performs general construction labor in various weather conditions while utilizing safety fundamentals. Advanced operation of trenchers, backhoes, end loaders, plows, and other excavating equipment to construct and maintain outside plant cable facilities. Advanced operation of all test equipment associated with outside plant facilities and construction duties. Installs, troubleshoots, tests, splices, repairs, and maintains fiber optic facilities. Identifies location of defective cable using various test equipment and repairs buried, aerial, underground, and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Performs cable fault acceptance tests on newly constructed facilities. Actively trains, monitors, and coaches team members while sharing construction knowledge and experience. Performs quality control inspections and makes training recommendations. Ensures safety protocols are enforced. Services, cleans, maintains, and repairs equipment. Completes all related paperwork in a timely manner. Provides assistance to field services technicians, as needed. The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned. Qualifications : Required Qualifications 2+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rock saw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge. 1+ years of experience leading construction projects as a crew foreperson or project manager. Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Must have and maintain a valid driver's license and remain eligible for DOT requirements. Other Qualifications Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire. Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull. Upon hire, must successfully pass all components of the Safety Training course curriculum. Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer. Preferred 2+ years' experience in the construction of fiber optic cable outside plant networks -OR- 2+ years installation of any underground or overhead utilities will be considered. Understanding of telecommunication products and services. Proven organizational skills and ability to multi-task. May require occasional travel. Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate. Must be able to operate vehicles with manual transmissions. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee must also be able to climb poles, ladders, towers or other structures. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The employee is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud. Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance . click apply for full job details
Sales Manager
TDS Telecom Appleton, Wisconsin
Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Sales Manager, you will serve as a leader for new and existing sales, revenue generation, and promotion activity for our commercial customers. This role is responsible for development and implementation of programs and strategies that maximize the Company's market share through the acquisition, retention, and growth of TDS business solutions. This position is the primary customer-facing company representative in each local market. The position directs and manages a team of business-to-business solution sellers, Account Executives and Account Managers. The individual manages the local office and fosters community engagement with business leaders and commercial developers. The manager is responsible for meeting and exceeding budgeted sales goals/quotas, and spearheads market expansion. Working directly with other leaders at TDS, the successful manager will ensure exceptional service for both internal and external customers by identifying opportunities to leverage TDS' full complement of solutions and technology offerings which encompass, hosted and premise-based VoIP solutions, managed services, and fiber solutions. You must be in an "always teaching" mode which includes on-the-job training, product knowledge, competitive analysis, technical knowledge, and interpersonal skills. The success of the sales team is dependent upon the leader's knowledge, commitment, and ability to communicate. This role must be able to win the confidence and trust of the team to ensure cohesiveness and consistency. Location: You will be in the market daily Monday - Friday in the following areas: Appleton, Green Bay, Fond du Lac and Sheboygan, WI. Responsibilities : Lead a team of sales professionals and develop strategic and tactical sales plans to meet and exceed sales goals and quotas. Analyze market conditions and competitive positioning. Report activity and results on weekly, monthly, quarterly, and annual basis. Be committed to providing the necessary combination of personal production and successful coaching of the entire sales team to achieve the objectives. Manage and monitor business office operations and personnel. This includes coaching, recruiting, and hiring sales professionals, onboarding, training, development, employee engagement, succession planning, performance evaluation, discipline, termination. Build, maintain, and nurture excellent inter-department working relationships. This includes joining various projects and committee's on behalf of the entire sales organization, meeting monthly with other managers from other departments to ensure the alignment of goals, meeting weekly with peers from all markets to review and discuss consistency of process and policies and provide feedback and direction to local marketing managers, product management and development teams as needed. Manage and ensure compliance with CRM utilization, contract negotiations, processing of sales orders, and policies and procedures. Ensure office efficiency by maintaining a high level of employee knowledge with computer skills, required TDS systems and office equipment. Attend appointments and demonstrations with Account Executives and/or Account Managers to prospect for new logo's or grow existing customers to assist with sales. This may include personal involvement and taking the lead on large and/or complex sales projects, customer interface and/or escalations through other departments. Maintain key customer contacts and serve as senior resource for sales negotiation with new and existing accounts. Craft business cases and assess profitability and customer/company impact before deciding. Develop and implement programs and strategies to represent TDS image and community relations with property owners and the business community. Maintain and enhance technical knowledge and interpersonal skills by attending and/or leading professional development programs. Participate in professional organizations, trade shows, industry events and customer entertainment activities. Maintain relationships with contacts, lead sources and key customers. Perform other duties including department-wide assignments and special projects as required by Director-Sales. Qualifications : Required Qualifications Bachelor's degree OR 4+ years professional work experience. 5+ years industry related experience. 4+ years selling experience. 3+ years of supervision or leadership experience. Must have and maintain a valid driver's license. Other Qualifications Entrepreneurial mind-set: take ownership in the development of business opportunity, take responsibility for the success of the team, identify, and pursue new revenue opportunities, and persist when faced with difficult challenges presented by internal and external sources. Ability to accomplish goals by securing the support and cooperation of individuals outside your span of control; ability to sell others. Ability to show judgement and initiative and accomplish job duties. Ability to use automated reporting, analysis and follow complex processes. Winning "can-do" attitude and strong work ethic as evidenced by a track record of success in business, education, or extracurricular activities. Ability to clearly and effectively set goals and attain them as evidenced of a track record of success. Ability to quickly learn and grasp new concepts and material. Knowledge of finance and accounting fundamentals. Genuine interest in helping others including team members, customers, referral sources. Excellent verbal, written communications and presentation skills including the ability to present and explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone. Competitive orientation and the ability to think strategically. Extensive list of industry contacts and customer references. Confidence coupled with necessary empathy to quickly set any customer at ease. Ability to work independently or interdependently depending on the circumstances and then inspire others to do the same. History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision. Intimate knowledge of our product line. Successful history of recruiting, training, and support sales team members. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency . click apply for full job details
05/01/2026
Full time
Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Sales Manager, you will serve as a leader for new and existing sales, revenue generation, and promotion activity for our commercial customers. This role is responsible for development and implementation of programs and strategies that maximize the Company's market share through the acquisition, retention, and growth of TDS business solutions. This position is the primary customer-facing company representative in each local market. The position directs and manages a team of business-to-business solution sellers, Account Executives and Account Managers. The individual manages the local office and fosters community engagement with business leaders and commercial developers. The manager is responsible for meeting and exceeding budgeted sales goals/quotas, and spearheads market expansion. Working directly with other leaders at TDS, the successful manager will ensure exceptional service for both internal and external customers by identifying opportunities to leverage TDS' full complement of solutions and technology offerings which encompass, hosted and premise-based VoIP solutions, managed services, and fiber solutions. You must be in an "always teaching" mode which includes on-the-job training, product knowledge, competitive analysis, technical knowledge, and interpersonal skills. The success of the sales team is dependent upon the leader's knowledge, commitment, and ability to communicate. This role must be able to win the confidence and trust of the team to ensure cohesiveness and consistency. Location: You will be in the market daily Monday - Friday in the following areas: Appleton, Green Bay, Fond du Lac and Sheboygan, WI. Responsibilities : Lead a team of sales professionals and develop strategic and tactical sales plans to meet and exceed sales goals and quotas. Analyze market conditions and competitive positioning. Report activity and results on weekly, monthly, quarterly, and annual basis. Be committed to providing the necessary combination of personal production and successful coaching of the entire sales team to achieve the objectives. Manage and monitor business office operations and personnel. This includes coaching, recruiting, and hiring sales professionals, onboarding, training, development, employee engagement, succession planning, performance evaluation, discipline, termination. Build, maintain, and nurture excellent inter-department working relationships. This includes joining various projects and committee's on behalf of the entire sales organization, meeting monthly with other managers from other departments to ensure the alignment of goals, meeting weekly with peers from all markets to review and discuss consistency of process and policies and provide feedback and direction to local marketing managers, product management and development teams as needed. Manage and ensure compliance with CRM utilization, contract negotiations, processing of sales orders, and policies and procedures. Ensure office efficiency by maintaining a high level of employee knowledge with computer skills, required TDS systems and office equipment. Attend appointments and demonstrations with Account Executives and/or Account Managers to prospect for new logo's or grow existing customers to assist with sales. This may include personal involvement and taking the lead on large and/or complex sales projects, customer interface and/or escalations through other departments. Maintain key customer contacts and serve as senior resource for sales negotiation with new and existing accounts. Craft business cases and assess profitability and customer/company impact before deciding. Develop and implement programs and strategies to represent TDS image and community relations with property owners and the business community. Maintain and enhance technical knowledge and interpersonal skills by attending and/or leading professional development programs. Participate in professional organizations, trade shows, industry events and customer entertainment activities. Maintain relationships with contacts, lead sources and key customers. Perform other duties including department-wide assignments and special projects as required by Director-Sales. Qualifications : Required Qualifications Bachelor's degree OR 4+ years professional work experience. 5+ years industry related experience. 4+ years selling experience. 3+ years of supervision or leadership experience. Must have and maintain a valid driver's license. Other Qualifications Entrepreneurial mind-set: take ownership in the development of business opportunity, take responsibility for the success of the team, identify, and pursue new revenue opportunities, and persist when faced with difficult challenges presented by internal and external sources. Ability to accomplish goals by securing the support and cooperation of individuals outside your span of control; ability to sell others. Ability to show judgement and initiative and accomplish job duties. Ability to use automated reporting, analysis and follow complex processes. Winning "can-do" attitude and strong work ethic as evidenced by a track record of success in business, education, or extracurricular activities. Ability to clearly and effectively set goals and attain them as evidenced of a track record of success. Ability to quickly learn and grasp new concepts and material. Knowledge of finance and accounting fundamentals. Genuine interest in helping others including team members, customers, referral sources. Excellent verbal, written communications and presentation skills including the ability to present and explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone. Competitive orientation and the ability to think strategically. Extensive list of industry contacts and customer references. Confidence coupled with necessary empathy to quickly set any customer at ease. Ability to work independently or interdependently depending on the circumstances and then inspire others to do the same. History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision. Intimate knowledge of our product line. Successful history of recruiting, training, and support sales team members. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency . click apply for full job details
Customer Service Fundamentals Job Training Program
Year Up United San Jose, California
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:San Jose, CA-95192
05/01/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:San Jose, CA-95192
Mechanical Building Engineer - Critical Environment (Night Shift)
US AMR-Jones Lang LaSalle Americas, Inc. Spartanburg, South Carolina
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Night Shift Position As a Mechanical Building Engineer at JLL, you will play an essential role in supporting the sophisticated mechanical operations that keep critical data center and facility environments running at peak performance. This position offers an outstanding opportunity to build your expertise in advanced mechanical systems while working alongside experienced engineers who are dedicated to your professional growth and success. We believe the most effective teams are built when everyone is empowered to thrive, and in this role, you'll gain valuable hands-on experience with complex HVAC equipment, chillers, cooling systems, and environmental control technologies. You'll contribute to daily monitoring and maintenance activities while learning from senior engineers who will guide your development in critical facility operations. What your day-to-day will look like: Conduct daily mechanical system inspections including HVAC equipment, chillers, CRAC/CRAH units, and cooling systems to ensure optimal operational performance Monitor critical mechanical parameters including temperatures, pressures, and flow rates, alerting senior staff to any abnormal conditions requiring attention Execute basic preventive maintenance tasks on mechanical equipment following established procedures and safety protocols Assist with routine maintenance activities including filter changes, belt inspections, and mechanical component servicing under senior engineer supervision Support chilled water systems, air handling units, and cooling tower operations while learning thermal management principles for data center environments Participate in mechanical troubleshooting activities under supervision, gaining valuable experience with diagnostic procedures and problem-solving techniques Follow established safety protocols for all mechanical work including lockout/tagout procedures and hazardous material handling Manage mechanical work orders through CMMS systems and assist with vendor coordination for routine maintenance activities Maintain accurate documentation of maintenance activities, system performance data, and equipment status reports Required qualifications: Minimum 2-4 years of technical experience in building mechanical systems with background in HVAC, plumbing, or related mechanical disciplines At least 1 year of experience in data center, critical facility, or similar high-performance environment preferred Solid understanding of mechanical fundamentals including HVAC principles, equipment operation, and basic troubleshooting techniques Universal EPA 608 Certification or demonstrated ability to obtain certification within 90 days of employment Strong commitment to learning and professional development while working under supervision of senior engineers Effective verbal and written communication skills for accurate documentation, reporting, and team collaboration Working knowledge of computer applications including MS Office Suite and computerized maintenance management systems Physical ability to lift 50-80 pounds, work at heights up to 30 feet, and operate in extreme temperature conditions and mechanical equipment areas Availability for emergency response calls and flexibility to work holidays and varied schedules as operational needs require Preferred qualifications: Associate degree in mechanical technology, HVAC engineering technology, or equivalent technical education and training Completion of 2 years of trades school or documented apprenticeship program in relevant mechanical craft skills Basic knowledge of CRAC/CRAH system operations with Liebert equipment experience strongly preferred Familiarity with building automation systems and integrated facility management technologies Previous experience working with computerized maintenance management systems for work order processing and documentation Strong customer service and interpersonal skills for supporting facility operations and stakeholder interactions # BEjobs This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site -Spartanburg, SC If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.
05/01/2026
Full time
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Night Shift Position As a Mechanical Building Engineer at JLL, you will play an essential role in supporting the sophisticated mechanical operations that keep critical data center and facility environments running at peak performance. This position offers an outstanding opportunity to build your expertise in advanced mechanical systems while working alongside experienced engineers who are dedicated to your professional growth and success. We believe the most effective teams are built when everyone is empowered to thrive, and in this role, you'll gain valuable hands-on experience with complex HVAC equipment, chillers, cooling systems, and environmental control technologies. You'll contribute to daily monitoring and maintenance activities while learning from senior engineers who will guide your development in critical facility operations. What your day-to-day will look like: Conduct daily mechanical system inspections including HVAC equipment, chillers, CRAC/CRAH units, and cooling systems to ensure optimal operational performance Monitor critical mechanical parameters including temperatures, pressures, and flow rates, alerting senior staff to any abnormal conditions requiring attention Execute basic preventive maintenance tasks on mechanical equipment following established procedures and safety protocols Assist with routine maintenance activities including filter changes, belt inspections, and mechanical component servicing under senior engineer supervision Support chilled water systems, air handling units, and cooling tower operations while learning thermal management principles for data center environments Participate in mechanical troubleshooting activities under supervision, gaining valuable experience with diagnostic procedures and problem-solving techniques Follow established safety protocols for all mechanical work including lockout/tagout procedures and hazardous material handling Manage mechanical work orders through CMMS systems and assist with vendor coordination for routine maintenance activities Maintain accurate documentation of maintenance activities, system performance data, and equipment status reports Required qualifications: Minimum 2-4 years of technical experience in building mechanical systems with background in HVAC, plumbing, or related mechanical disciplines At least 1 year of experience in data center, critical facility, or similar high-performance environment preferred Solid understanding of mechanical fundamentals including HVAC principles, equipment operation, and basic troubleshooting techniques Universal EPA 608 Certification or demonstrated ability to obtain certification within 90 days of employment Strong commitment to learning and professional development while working under supervision of senior engineers Effective verbal and written communication skills for accurate documentation, reporting, and team collaboration Working knowledge of computer applications including MS Office Suite and computerized maintenance management systems Physical ability to lift 50-80 pounds, work at heights up to 30 feet, and operate in extreme temperature conditions and mechanical equipment areas Availability for emergency response calls and flexibility to work holidays and varied schedules as operational needs require Preferred qualifications: Associate degree in mechanical technology, HVAC engineering technology, or equivalent technical education and training Completion of 2 years of trades school or documented apprenticeship program in relevant mechanical craft skills Basic knowledge of CRAC/CRAH system operations with Liebert equipment experience strongly preferred Familiarity with building automation systems and integrated facility management technologies Previous experience working with computerized maintenance management systems for work order processing and documentation Strong customer service and interpersonal skills for supporting facility operations and stakeholder interactions # BEjobs This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Location: On-site -Spartanburg, SC If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Accepting applications on an ongoing basis until candidate identified.
Customer Service Fundamentals Job Training Opportunity
Year Up United Seattle, Washington
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service,
05/01/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service,
Senior Outside Plant Construction Technician
TDS Telecom Madison, Wisconsin
Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? This position is full time, year round, and typically works close to home with only limited travel required for training. As a Senior Outside Plant Construction Technician in Madison, WI, you will oversee the construction and maintenance of PON/fiber network communications facilities in TDS Telecom serving areas. Performs advanced operation of construction equipment which includes, but is not limited to, trenchers, backhoes, end loaders, and plows. Manages the overall project while coordinating with internal and external resources. Ensures the entire team operates according to safety protocols. This role includes a $5,000 sign on bonus (payout terms apply) and may qualify for relocation assistance. Outside Plant Construction Technicians can also earn up to $75 per week in incentives when your team meets production targets. Training: As a Senior Outside Plant Construction Technician, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment. This position may be eligible for relocation assistance. For further information, please contact the Talent Acquisition team. Responsibilities : Receives maps and staking sheets for the full construction project and ensures project is built, with limited guidance from supervisors. Communicates updates to the project team as required. Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors. Coordinates with supervisor to ensure continual supply of work and availability of materials. Drafts and submits redlines upon completion of project. Ensures locates are performed on time and prior to team and equipment arriving at the worksite. Regularly engages municipalities, utility companies, suppliers, contractors, and property owners in order to smoothly coordinate project tasks and avoid disputes. Reads construction plans and municipality permits, and determines approach for completing work. Maintains all project documentation and records costs of project materials and material transfers. Ensures DOT inspections are performed on equipment. Works with project managers to ensure projects remain on schedule and within budget. Performs general construction labor in various weather conditions while utilizing safety fundamentals. Advanced operation of trenchers, backhoes, end loaders, plows, and other excavating equipment to construct and maintain outside plant cable facilities. Advanced operation of all test equipment associated with outside plant facilities and construction duties. Installs, troubleshoots, tests, splices, repairs, and maintains fiber optic facilities. Identifies location of defective cable using various test equipment and repairs buried, aerial, underground, and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Performs cable fault acceptance tests on newly constructed facilities. Actively trains, monitors, and coaches team members while sharing construction knowledge and experience. Performs quality control inspections and makes training recommendations. Ensures safety protocols are enforced. Services, cleans, maintains, and repairs equipment. Completes all related paperwork in a timely manner. Provides assistance to field services technicians, as needed. The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned. Qualifications : Required Qualifications 2+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rock saw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge. 1+ years of experience leading construction projects as a crew foreperson or project manager. Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Must have and maintain a valid driver's license and remain eligible for DOT requirements. Other Qualifications Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire. Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull. Upon hire, must successfully pass all components of the Safety Training course curriculum. Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer. Preferred 2+ years' experience in the construction of fiber optic cable outside plant networks -OR- 2+ years installation of any underground or overhead utilities will be considered. Understanding of telecommunication products and services. Proven organizational skills and ability to multi-task. May require occasional travel. Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate. Must be able to operate vehicles with manual transmissions. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee must also be able to climb poles, ladders, towers or other structures. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The employee is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud. Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S . click apply for full job details
05/01/2026
Full time
Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? This position is full time, year round, and typically works close to home with only limited travel required for training. As a Senior Outside Plant Construction Technician in Madison, WI, you will oversee the construction and maintenance of PON/fiber network communications facilities in TDS Telecom serving areas. Performs advanced operation of construction equipment which includes, but is not limited to, trenchers, backhoes, end loaders, and plows. Manages the overall project while coordinating with internal and external resources. Ensures the entire team operates according to safety protocols. This role includes a $5,000 sign on bonus (payout terms apply) and may qualify for relocation assistance. Outside Plant Construction Technicians can also earn up to $75 per week in incentives when your team meets production targets. Training: As a Senior Outside Plant Construction Technician, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment. This position may be eligible for relocation assistance. For further information, please contact the Talent Acquisition team. Responsibilities : Receives maps and staking sheets for the full construction project and ensures project is built, with limited guidance from supervisors. Communicates updates to the project team as required. Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors. Coordinates with supervisor to ensure continual supply of work and availability of materials. Drafts and submits redlines upon completion of project. Ensures locates are performed on time and prior to team and equipment arriving at the worksite. Regularly engages municipalities, utility companies, suppliers, contractors, and property owners in order to smoothly coordinate project tasks and avoid disputes. Reads construction plans and municipality permits, and determines approach for completing work. Maintains all project documentation and records costs of project materials and material transfers. Ensures DOT inspections are performed on equipment. Works with project managers to ensure projects remain on schedule and within budget. Performs general construction labor in various weather conditions while utilizing safety fundamentals. Advanced operation of trenchers, backhoes, end loaders, plows, and other excavating equipment to construct and maintain outside plant cable facilities. Advanced operation of all test equipment associated with outside plant facilities and construction duties. Installs, troubleshoots, tests, splices, repairs, and maintains fiber optic facilities. Identifies location of defective cable using various test equipment and repairs buried, aerial, underground, and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Performs cable fault acceptance tests on newly constructed facilities. Actively trains, monitors, and coaches team members while sharing construction knowledge and experience. Performs quality control inspections and makes training recommendations. Ensures safety protocols are enforced. Services, cleans, maintains, and repairs equipment. Completes all related paperwork in a timely manner. Provides assistance to field services technicians, as needed. The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned. Qualifications : Required Qualifications 2+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rock saw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge. 1+ years of experience leading construction projects as a crew foreperson or project manager. Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Must have and maintain a valid driver's license and remain eligible for DOT requirements. Other Qualifications Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire. Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull. Upon hire, must successfully pass all components of the Safety Training course curriculum. Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer. Preferred 2+ years' experience in the construction of fiber optic cable outside plant networks -OR- 2+ years installation of any underground or overhead utilities will be considered. Understanding of telecommunication products and services. Proven organizational skills and ability to multi-task. May require occasional travel. Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate. Must be able to operate vehicles with manual transmissions. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Physical Demands and Work Environment While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; and stoop, kneel, crouch or crawl. The employee must also be able to climb poles, ladders, towers or other structures. The employee is occasionally required to sit, reach with hands and arms, climb or balance, and taste or smell. The employee must regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to outside weather conditions and may have to work in attics and crawl spaces, or high-risk areas such as high voltage electrical, trenches, and manholes. The employee is frequently exposed to moving mechanical parts and heavy equipment; high, precarious places; fumes or airborne particles; and vibration. The employee is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is at times loud. Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S . click apply for full job details
Customer Service Fundamentals Job Training Program
Year Up United Providence, Rhode Island
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Providence, RI-02902
05/01/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Citizens, Amica Mutual Insurance Company, Lifespan, or Fidelity, among other leading organizations in the Providence area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - IT Support - Financial Operations - Banking - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Providence, RI-02902
Senior Outside Plant Construction Technician
TDS Telecom Spokane, Washington
Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Senior Outside Plant Construction Technician in Spokane, WA, you will oversee the construction and maintenance of PON/fiber network communications facilities in TDS Telecom serving areas. Performs advanced operation of construction equipment which includes, but is not limited to, trenchers, backhoes, end loaders, and plows. Manages the overall project while coordinating with internal and external resources. Ensures the entire team operates according to safety protocols. Training: As a Senior Outside Plant Construction Technician, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment. This position may be eligible for relocation assistance. For further information, please contact the Talent Acquisition team. Responsibilities : Receives maps and staking sheets for the full construction project and ensures project is built, with limited guidance from supervisors. Communicates updates to the project team as required. Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors. Coordinates with supervisor to ensure continual supply of work and availability of materials. Drafts and submits redlines upon completion of project. Ensures locates are performed on time and prior to team and equipment arriving at the worksite. Regularly engages municipalities, utility companies, suppliers, contractors, and property owners in order to smoothly coordinate project tasks and avoid disputes. Reads construction plans and municipality permits, and determines approach for completing work. Maintains all project documentation and records costs of project materials and material transfers. Ensures DOT inspections are performed on equipment. Works with project managers to ensure projects remain on schedule and within budget. Performs general construction labor in various weather conditions while utilizing safety fundamentals. Advanced operation of trenchers, backhoes, end loaders, plows, and other excavating equipment to construct and maintain outside plant cable facilities. Advanced operation of all test equipment associated with outside plant facilities and construction duties. Installs, troubleshoots, tests, splices, repairs, and maintains fiber optic facilities. Identifies location of defective cable using various test equipment and repairs buried, aerial, underground, and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Performs cable fault acceptance tests on newly constructed facilities. Actively trains, monitors, and coaches team members while sharing construction knowledge and experience. Performs quality control inspections and makes training recommendations.Ensures safety protocols are enforced. Services, cleans, maintains, and repairs equipment. Completes all related paperwork in a timely manner. Provides assistance to field services technicians, as needed. The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned. Qualifications : Required Qualifications 2+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rock saw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge. 1+ years of experience leading construction projects as a crew foreperson or project manager. Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Must have and maintain a valid driver's license and remain eligible for DOT requirements. Other Qualifications Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire. Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull. Upon hire, must successfully pass all components of the Safety Training course curriculum. Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer. Preferred 2+ years' experience in the construction of fiber optic cable outside plant networks -OR- 2+ years installation of any underground or overhead utilities will be considered. Understanding of telecommunication products and services. Proven organizational skills and ability to multi-task. May require occasional travel. Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate. Must be able to operate vehicles with manual transmissions. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards. Pay Range (Hr./Yr.): $30.15/Hr. - $45.23/Hr.
05/01/2026
Full time
Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Senior Outside Plant Construction Technician in Spokane, WA, you will oversee the construction and maintenance of PON/fiber network communications facilities in TDS Telecom serving areas. Performs advanced operation of construction equipment which includes, but is not limited to, trenchers, backhoes, end loaders, and plows. Manages the overall project while coordinating with internal and external resources. Ensures the entire team operates according to safety protocols. Training: As a Senior Outside Plant Construction Technician, you will have the opportunity to obtain a Class A CDL through our in-house training program. You will attend safety training at one of our new facilities where you will also be trained on Pole Climbing and Bucket Trucks. On-the-job training includes exposure to various construction equipment including Directional Drill Rigs, Mini Excavators, Trenchers, and Locators. Fiber optic training includes Fusion Splicing, Fault Detection, and exposure to OTDRs and other advanced testing equipment. This position may be eligible for relocation assistance. For further information, please contact the Talent Acquisition team. Responsibilities : Receives maps and staking sheets for the full construction project and ensures project is built, with limited guidance from supervisors. Communicates updates to the project team as required. Manages daily and weekly project work based on deadlines, material and equipment availability, weather, and other factors. Coordinates with supervisor to ensure continual supply of work and availability of materials. Drafts and submits redlines upon completion of project. Ensures locates are performed on time and prior to team and equipment arriving at the worksite. Regularly engages municipalities, utility companies, suppliers, contractors, and property owners in order to smoothly coordinate project tasks and avoid disputes. Reads construction plans and municipality permits, and determines approach for completing work. Maintains all project documentation and records costs of project materials and material transfers. Ensures DOT inspections are performed on equipment. Works with project managers to ensure projects remain on schedule and within budget. Performs general construction labor in various weather conditions while utilizing safety fundamentals. Advanced operation of trenchers, backhoes, end loaders, plows, and other excavating equipment to construct and maintain outside plant cable facilities. Advanced operation of all test equipment associated with outside plant facilities and construction duties. Installs, troubleshoots, tests, splices, repairs, and maintains fiber optic facilities. Identifies location of defective cable using various test equipment and repairs buried, aerial, underground, and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Performs cable fault acceptance tests on newly constructed facilities. Actively trains, monitors, and coaches team members while sharing construction knowledge and experience. Performs quality control inspections and makes training recommendations.Ensures safety protocols are enforced. Services, cleans, maintains, and repairs equipment. Completes all related paperwork in a timely manner. Provides assistance to field services technicians, as needed. The functions listed above are intended to describe the general nature and level of work being performed by associates assigned to this job. They are not intended to be an exhaustive list of all responsibilities; other duties may be assigned. Qualifications : Required Qualifications 2+ years of construction equipment operation utilizing various underground and aerial construction equipment such as directional drills, trencher/plow/rock saw, backhoe, or bucket trucks -OR- current military service, or prior military service with honorable discharge. 1+ years of experience leading construction projects as a crew foreperson or project manager. Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Must have and maintain a valid driver's license and remain eligible for DOT requirements. Other Qualifications Must have the ability to obtain a Class A CDL. A current CDL is preferred at hire, but TDS will train and certify eligible associates through its in-house CDL certification program after hire. Physical requirements may vary based on company needs: Ability to climb poles, ladders, towers, and other structures as needed. Ability to kneel, dig, lift, and pull. Upon hire, must successfully pass all components of the Safety Training course curriculum. Upon hire, must successfully complete customer-specific requirements, which may include a background check administered by the customer. Preferred 2+ years' experience in the construction of fiber optic cable outside plant networks -OR- 2+ years installation of any underground or overhead utilities will be considered. Understanding of telecommunication products and services. Proven organizational skills and ability to multi-task. May require occasional travel. Must be willing to work overtime as needed. May be required to work various/swing shifts as business needs dictate. Must be able to operate vehicles with manual transmissions. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards. Pay Range (Hr./Yr.): $30.15/Hr. - $45.23/Hr.
Sales Fundamentals Job Training Opportunity
Year Up United Baltimore, Maryland
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Baltimore area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - Project Management - Banking - Customer Success - IT Support - Data Analytics Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Sales,
05/01/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Baltimore area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Business Operations - Project Management - Banking - Customer Success - IT Support - Data Analytics Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Sales,
Clinical Technology Manager
Metro Community Health Center Pittsburgh, Pennsylvania
Clinical Technology Manager Pittsburgh, PA 15218 Quick Apply Description JOB SUMMARY: The IT Manager provides first-level technical support to all staff and programs across the health center, assisting with hardware, software, network, and electronic health record (EHR) systems. This role is critical in maintaining reliable and secure technology services that support quality patient care and operational efficiency. Qualifications ESSENTIAL FUNCATIONS: Technical Support Provide first-line technical assistance to staff via phone, email, ticketing system, or in-person. Diagnose and resolve issues related to desktops, laptops, printers, mobile devices, and peripheral equipment. Support users with basic troubleshooting for EHR systems, Office 365, and other clinical and administrative software. Set up new user accounts, email access, and permissions following organizational policies. Onboarding equipment, system access, and workstation setup for new staff. Assist in the deployment, configuration, and maintenance of IT hardware and software. Serve as the primary point of contact for live help desk triage, managing initial response for all hardware, software, and EMR-related issues and escalating as appropriate Healthways Technology Coordinator Manage all Healthways technology platforms, including digital health tools, communication systems, and EMR interfaces. Oversee setup, maintenance, inventory, and support for participant-facing devices such as wearables, digital scales, and blood pressure monitors. Lead onboarding for staff, Community Coaches, and participants to program technologies at the start of each cycle. Provide real-time technical support during weekly sessions and remote engagements. Ensure seamless integration between participant technologies and Athena EMR in collaboration with the Data and Billing team. Develop and maintain workflows for tech-enabled activities such as remote attendance tracking, surveys, and digital resource access. Create user guides and training materials to support independent use of program platforms. Serve as liaison to MCHC IT staff and external technology vendors. Support continuous quality improvement by identifying and implementing technology enhancements that improve participant experience and staff efficiency. Assist with digital tools for data collection, cohort tracking, reporting, QR codes, virtual workshops, and intake forms. Research and recommend new technologies that strengthen accessibility, virtual participation, alumni engagement, and program scalability. Network & Systems Assistance Support basic network troubleshooting (e.g., connectivity, Wi-Fi, VPN). Assist with routine system maintenance tasks, including software updates and security patches. Escalate complex issues to IT staff vendor as needed. Develop and maintain a strategic technology improvement list, with a focus on long-term system consolidation and operational efficiency Documentation & Inventory Maintain accurate records of service requests, resolutions, and asset inventory. Document support processes and contribute to the internal knowledge base. Maintain comprehensive oversight of all technology assets, including procurement, deployment, maintenance, and retirement Maintain and regularly update the organization-wide phone directory and device assignment records Compliance & Security Follow HIPAA and organizational data privacy and security protocols. Support compliance with federal and state regulations related to information systems in a healthcare environment. Team & Organizational Support Collaborate with clinical and administrative teams to ensure smooth operation of IT systems. Participate in staff training and provide basic user education on technology tools and best practices. Support IT projects and other duties as assigned POSITION REQUIREMENTS: Education/Experience Associate's degree in information technology, Computer Science, or related field (or equivalent combination of education and experience). 2-5 years of experience in IT support, help desk, or technical customer service. Experience in a healthcare or nonprofit environment preferred but not required Skills/Abilities Basic understanding of Windows and/or Mac operating systems, Microsoft 365, and network fundamentals. Strong problem-solving and troubleshooting skills. Excellent communication and customer service skills. Ability to manage multiple priorities and maintain professionalism in a fast-paced environment. Commitment to confidentiality and data protection under HIPAA. Interest in the mission and values of community-based healthcare. PIbf8abe51b0a5-4838
05/01/2026
Full time
Clinical Technology Manager Pittsburgh, PA 15218 Quick Apply Description JOB SUMMARY: The IT Manager provides first-level technical support to all staff and programs across the health center, assisting with hardware, software, network, and electronic health record (EHR) systems. This role is critical in maintaining reliable and secure technology services that support quality patient care and operational efficiency. Qualifications ESSENTIAL FUNCATIONS: Technical Support Provide first-line technical assistance to staff via phone, email, ticketing system, or in-person. Diagnose and resolve issues related to desktops, laptops, printers, mobile devices, and peripheral equipment. Support users with basic troubleshooting for EHR systems, Office 365, and other clinical and administrative software. Set up new user accounts, email access, and permissions following organizational policies. Onboarding equipment, system access, and workstation setup for new staff. Assist in the deployment, configuration, and maintenance of IT hardware and software. Serve as the primary point of contact for live help desk triage, managing initial response for all hardware, software, and EMR-related issues and escalating as appropriate Healthways Technology Coordinator Manage all Healthways technology platforms, including digital health tools, communication systems, and EMR interfaces. Oversee setup, maintenance, inventory, and support for participant-facing devices such as wearables, digital scales, and blood pressure monitors. Lead onboarding for staff, Community Coaches, and participants to program technologies at the start of each cycle. Provide real-time technical support during weekly sessions and remote engagements. Ensure seamless integration between participant technologies and Athena EMR in collaboration with the Data and Billing team. Develop and maintain workflows for tech-enabled activities such as remote attendance tracking, surveys, and digital resource access. Create user guides and training materials to support independent use of program platforms. Serve as liaison to MCHC IT staff and external technology vendors. Support continuous quality improvement by identifying and implementing technology enhancements that improve participant experience and staff efficiency. Assist with digital tools for data collection, cohort tracking, reporting, QR codes, virtual workshops, and intake forms. Research and recommend new technologies that strengthen accessibility, virtual participation, alumni engagement, and program scalability. Network & Systems Assistance Support basic network troubleshooting (e.g., connectivity, Wi-Fi, VPN). Assist with routine system maintenance tasks, including software updates and security patches. Escalate complex issues to IT staff vendor as needed. Develop and maintain a strategic technology improvement list, with a focus on long-term system consolidation and operational efficiency Documentation & Inventory Maintain accurate records of service requests, resolutions, and asset inventory. Document support processes and contribute to the internal knowledge base. Maintain comprehensive oversight of all technology assets, including procurement, deployment, maintenance, and retirement Maintain and regularly update the organization-wide phone directory and device assignment records Compliance & Security Follow HIPAA and organizational data privacy and security protocols. Support compliance with federal and state regulations related to information systems in a healthcare environment. Team & Organizational Support Collaborate with clinical and administrative teams to ensure smooth operation of IT systems. Participate in staff training and provide basic user education on technology tools and best practices. Support IT projects and other duties as assigned POSITION REQUIREMENTS: Education/Experience Associate's degree in information technology, Computer Science, or related field (or equivalent combination of education and experience). 2-5 years of experience in IT support, help desk, or technical customer service. Experience in a healthcare or nonprofit environment preferred but not required Skills/Abilities Basic understanding of Windows and/or Mac operating systems, Microsoft 365, and network fundamentals. Strong problem-solving and troubleshooting skills. Excellent communication and customer service skills. Ability to manage multiple priorities and maintain professionalism in a fast-paced environment. Commitment to confidentiality and data protection under HIPAA. Interest in the mission and values of community-based healthcare. PIbf8abe51b0a5-4838
Customer Service Fundamentals Job Training Opportunity
Year Up United Seattle, Washington
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service,
05/01/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor's degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:Customer Service,

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