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Description: Position Summary: The Assistant Property Director must balance world-class customer service with managing the financial aspects to run a successful property. While mentoring and advising the Leasing Teammates, the Assistant Property Director will be expected to drive and retain revenue for the property and motivate those around them to do so as well. The Assistant Property Director coordinates all move-ins, move-outs, and monthly reporting for the property. RESPONSIBILITIES: Tasks listed below and are not an exhaustive list of all the tasks that may be required for this position. Facilitate rent and delinquency collections, accommodate resident requests, and coordinate resident events Assist the Property Director with compiling reports, resident feedback, and market research or any other reporting as needed Ensure leasing packets and legal documents are completed accurately Work with the property management team to develop and implement sales and marketing strategies and goals for the community Maintain thorough product knowledge, area knowledge, and market knowledge of community assigned and that of major competition through site visits/tours and telephone surveys Conduct site tours, effectively sell to prospects and lease apartments. Site tours include but are not limited to, transporting and showing the prospect around the community, all community amenities, model apartments and available apartments Oversee and prepare all lease related paperwork in an accurate and timely manner Assist with the day-to-day operations and manage deposits of rent payments Work with Property Director to direct the efforts of the on-site team to ensure apartments are ready for move in and are maintained in a satisfactory manner Oversee and maintain company Royal Service standards Respond to resident requests and work with residents to minimize and resolve resident issues. Follow through to ensure issues are resolved and customer is satisfied Oversee and follow established policies and procedures regarding the qualifications, screening and acceptance of applicants for residency Inspect units on move-in day to ensure units are ready and assist with planning and hosting of resident parties and functions Maximize resident renewals with proactive customer service and oversee the property lease renewal program Assist and or manage the scheduling of work to be performed, including vacations, holidays, after hour emergency coverage, etc. Understand and utilize Crown Residential's lead management system, resident portal, and all other property management software Monitor, document, and follow up with all customers in a professional and timely manner while informing The Property Director and Leadership when appropriate Adhere to company best practices and federal Fair Housing requirements during all phases of the prospect/resident lifecycle, from initial prospect inquiry to resident move out (i.e. touring, application processing, security deposits, rental rates, lease administration, resident complaints, legal processes, renewals, etc.) Manage online reviews, monitor/update social media accounts, and post to classifieds or any other internet-based marketing tool identified to meet the guidelines set by the Property Director, Regional Director and or Vice President Process all Statements of Deposit Accounting within the timeframe outlined by policy Make recommendations and modifications regarding property performance, business needs, etc. Any other tasks assigned or directed OTHER KNOWLEDGE, SKILLS, AND ABILITIES: Excellent customer service skills Exemplary customer relations and communication both in person and via phone/email - including written and verbal correspondence required Able to operate basic office equipment including copiers, fax machines, filing cabinets, enter data into a computer, and create printed reports Possess thorough knowledge of the competitive market and amenities surrounding the property Ability to work through difficult situations and maintain positive interactions with prospective residents, Crown Teammates, contractors and vendors Possess basic bookkeeping knowledge and perform intermediate mathematical functions Ability to efficiently operate software's such as Excel, Word, and PowerPoint Attention to detail and possess ability to follow up Ability to work a schedule during normal hours and that may be other than Monday-Friday, 9-6. Work in excess of 40 hours per week is likely Ability to work on the weekends Consistent, regular and in person attendance during assigned hours at the workplace are required Crown Residential, LLC. is an equal employment opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, veteran status or any other consideration made unlawful by applicable federal, state, or local laws. Requirements: EDUCATION, EXPERIENCE, CERTIFICATION: Required: High school diploma or equivalent Preferred Associates or Bachelor's degree Minimum of 2 years' previous experience in the multi-family, sales, retail, hospitality, property management or industry related field Prior office experience in residential or retail sales Excellent written and oral communication skills National Apartment Leasing Professional (NALP) certification PIc19f3c5-

Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? As a Sales Manager, you will serve as a leader for new and existing sales, revenue generation, and promotion activity for our commercial customers. This role is responsible for development and implementation of programs and strategies that maximize the Company's market share through the acquisition, retention, and growth of TDS business solutions. This position is the primary customer-facing company representative in each local market. The position directs and manages a team of business-to-business solution sellers, Account Executives and Account Managers. The individual manages the local office and fosters community engagement with business leaders and commercial developers. The manager is responsible for meeting and exceeding budgeted sales goals/quotas, and spearheads market expansion. Working directly with other leaders at TDS, the successful manager will ensure exceptional service for both internal and external customers by identifying opportunities to leverage TDS' full complement of solutions and technology offerings which encompass, hosted and premise-based VoIP solutions, managed services, and fiber solutions. You must be in an "always teaching" mode which includes on-the-job training, product knowledge, competitive analysis, technical knowledge, and interpersonal skills. The success of the sales team is dependent upon the leader's knowledge, commitment, and ability to communicate. This role must be able to win the confidence and trust of the team to ensure cohesiveness and consistency. Location: You will be in the market daily Monday - Friday in the following areas: Appleton, Green Bay, Fond du Lac and Sheboygan, WI. Responsibilities : Lead a team of sales professionals and develop strategic and tactical sales plans to meet and exceed sales goals and quotas. Analyze market conditions and competitive positioning. Report activity and results on weekly, monthly, quarterly, and annual basis. Be committed to providing the necessary combination of personal production and successful coaching of the entire sales team to achieve the objectives. Manage and monitor business office operations and personnel. This includes coaching, recruiting, and hiring sales professionals, onboarding, training, development, employee engagement, succession planning, performance evaluation, discipline, termination. Build, maintain, and nurture excellent inter-department working relationships. This includes joining various projects and committee's on behalf of the entire sales organization, meeting monthly with other managers from other departments to ensure the alignment of goals, meeting weekly with peers from all markets to review and discuss consistency of process and policies and provide feedback and direction to local marketing managers, product management and development teams as needed. Manage and ensure compliance with CRM utilization, contract negotiations, processing of sales orders, and policies and procedures. Ensure office efficiency by maintaining a high level of employee knowledge with computer skills, required TDS systems and office equipment. Attend appointments and demonstrations with Account Executives and/or Account Managers to prospect for new logo's or grow existing customers to assist with sales. This may include personal involvement and taking the lead on large and/or complex sales projects, customer interface and/or escalations through other departments. Maintain key customer contacts and serve as senior resource for sales negotiation with new and existing accounts. Craft business cases and assess profitability and customer/company impact before deciding. Develop and implement programs and strategies to represent TDS image and community relations with property owners and the business community. Maintain and enhance technical knowledge and interpersonal skills by attending and/or leading professional development programs. Participate in professional organizations, trade shows, industry events and customer entertainment activities. Maintain relationships with contacts, lead sources and key customers. Perform other duties including department-wide assignments and special projects as required by Director-Sales. Qualifications : Required Qualifications Bachelor's degree OR 4+ years professional work experience. 5+ years industry related experience. 4+ years selling experience. 3+ years of supervision or leadership experience. Must have and maintain a valid driver's license. Other Qualifications Entrepreneurial mind-set: take ownership in the development of business opportunity, take responsibility for the success of the team, identify, and pursue new revenue opportunities, and persist when faced with difficult challenges presented by internal and external sources. Ability to accomplish goals by securing the support and cooperation of individuals outside your span of control; ability to sell others. Ability to show judgement and initiative and accomplish job duties. Ability to use automated reporting, analysis and follow complex processes. Winning "can-do" attitude and strong work ethic as evidenced by a track record of success in business, education, or extracurricular activities. Ability to clearly and effectively set goals and attain them as evidenced of a track record of success. Ability to quickly learn and grasp new concepts and material. Knowledge of finance and accounting fundamentals. Genuine interest in helping others including team members, customers, referral sources. Excellent verbal, written communications and presentation skills including the ability to present and explain complex issues in a clear and thorough manner as evidenced in personal interviews and via telephone. Competitive orientation and the ability to think strategically. Extensive list of industry contacts and customer references. Confidence coupled with necessary empathy to quickly set any customer at ease. Ability to work independently or interdependently depending on the circumstances and then inspire others to do the same. History of identifying problems, gathering data, consulting others, soliciting input, weighing the facts, making decisions, and effectively implementing the decision. Intimate knowledge of our product line. Successful history of recruiting, training, and support sales team members. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency . click apply for full job details

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle low to moderate complexity property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. This is an experienced desk based Property Adjuster role working in a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday to Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with low to moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate low to moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving low to moderate complexity policy terms and contingencies. Determines and negotiates low to moderate complexity claims settlement. Coordinates with management for guidance on assessing settlement amounts outside of authority limits to support managing claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies knowledge of estimating technology platforms and virtual inspection tools to prepare and manage low to moderate complexity property insurance claims estimates Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 1 year of customer service, military leadership, construction related industry/insurance experience and/or experience handling low complexity property claims Knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge and understanding of claims contracts as well as application of case law and state laws and regulations. Ability to prioritize and multi-task, including navigating through multiple business applications. May need to travel up to 25% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: 1+ years relevant property adjusting claims of moderate complexity Experience desk adjusting residential property claims to include water, roof, and personal property File ownership handling claims from start to finish (scoping the loss, assessing damages, estimating, interpreting policy, making coverage decisions, settlement) Proficient in estimate writing using Xactimate and virtual tools (such as Claim X, Hover, and Hosta) Currently hold an active P&C Adjuster license Experience working directly for a standard insurance carrier Experience in a all center environment US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $57,970 - $97,820. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Senior Property Adjuster, you will work within defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. Adjusters recognize and empathize with members' life events, as appropriate. This hybrid role requires an individual to be in the office 3 days per week. This position can be based in one of the following locations: San Antonio, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position. The Inside Senior Property Adjuster role is a telephone concentrated environment without physical inspection of loss. This is an hourly, non-exempt position with paid overtime available. Training will be approximately 12 weeks, Monday - Friday and hours may vary by location. Upon successful completion of training, employees will transition to an eight-hour work shift ranging between 8:00 am - 5:30 pm (local time) Monday to Friday with availability for occasional evenings and weekends based on business needs. What you'll do: Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage. Partners with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing investigation information involving moderate complexity policy terms and contingencies. Determines and negotiates moderate complexity claims settlement. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims. Applies working knowledge of industry standards of inspection, damage mitigation and restoration techniques. Serves as an informal resource for team members. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience. Developing knowledge of residential construction. Working knowledge of estimating losses using Xactimate or similar tools and platforms. Demonstrated negotiation, investigation, communication, and conflict resolution skills. Working knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient in prioritizing and multi-tasking, including navigating through multiple business applications. May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. What sets you apart: Experience handling water loss claims including water mitigation, water loss estimating and reconciliation Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX) Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.) Experience with full file ownership handling claims from start to finish (FNOL, estimating, reviewing policy, making coverage decisions, settlement) Insurance industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing) Proficiency in Xactimate (Level 1 and/or Level 2 certification) Experience in a call center environment Currently hold an active Adjuster License Bachelor's degree US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $63,590 - $114,450 USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are hiring an Auto Non-Injury Core and an Auto Non-Injury Express - Manager, Claims Operations. As a dedicated Manager, Claims Operations, for Auto Non-Injury, Core or Express, you will manage and be accountable for auto, property, and other claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate, and negotiate the claim. You will develop engaged employees through regular coaching and feedback to deliver business results. You will execute process improvements, provide feedback on the process, and lead organizational process changes. You will drive execution of operational risk management, regulatory compliance training, policies, and procedures. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in Colorado Springs, CO Office. Relocation assistance is not available for this position. What you'll do: Inspect and review quality of claim files and provide feedback to employees as appropriate. Be responsible for ongoing coaching and driving awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies. Proactively identify opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners Create conditions for success removes obstacles, leads and champions change. Achieve optimal productivity through managing workload volumes, staffing, training needs, and identifying and implementing appropriate solutions. Be responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks. Handle escalations and make appropriate decisions based on the policy. Facilitate and guide employees through skill identification and developing for career progression Supports projects by serving as a subject matter expert. Hire, develop, and coach claims employees for results delivery. Consistently coach employees on claims handling and identify opportunities to improve overall process and engagement. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency. 2 years of direct team lead, supervisory or management experience. Experience using and interpreting data to make decisions. Demonstrated leadership, initiative, customer service and/or claims handling skills. Acquisition and maintenance of applicable insurance adjuster license within 6 months' time in role. What sets you apart: Current experience as a Claims Manager or Supervisor. 2+ years handling Complex Non-Injury Auto coverage and liability decisioning. 2+ years physical damage and/or auto injury claims experience. Strong experience coaching and developing claims adjusters to meet organizational and development / career path goals. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $103,450 - $197,730. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available. This is a field-based role in the Colorado Springs area. Candidates who are willing and able to work in this area are encouraged to apply. What you'll do: Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance. Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics. Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies. Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes. Maintains accurate, thorough, and current claim file documentation throughout the claims process. Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims. Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed. Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience. Adjusts complex claims with attorney involvement. Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations. May require travel to resolve claims, attend training, and conduct in-person inspections. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or General Equivalency Diploma. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages. Advanced knowledge of estimating losses using Xactimate or similar tools and platforms. Proficient knowledge of residential construction. Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations. Proficient negotiation, investigation, communication, and conflict resolution skills. Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills. Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed. Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts. Successful completion of a job-related assessment may be required. What sets you apart: Hands-on experience in the field handling high-severity and complex property claims such as fire, water damage, vandalism, malicious mischief, foreclosures, earth movement, collapse, and liability. Residential property field adjusting experience with dwelling, structure and additional living expenses. Experience working directly for a standard insurance carrier handling claims from start to finish (first notice of loss, reviewing policy, making coverage decisions) Proficient in using estimating platforms and virtual inspection tools like Xactimate, ClaimXperience and XactAnalysis Insurance industry designations such as AINS (Associate in General Insurance), CPCU (Chartered Property Casualty Underwriter), AIC (Associate in Claims), or SCLA (Senior Claims Law Associate) or actively pursuing Active Property & Casualty adjuster license Currently reside in the Colorado Springs area, enabling quicker response times for local claims and a better understanding of regional risks US military experience through military service or a military spouse/domestic partner Physical Demand Requirements: May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces. May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license. May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car. May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics. Compensation range: The salary range for this position is: $72,080 - $129,740. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Beverage Program Director & Trainer, Luxury IMI AgencyBeverage Program Director & Trainer (Luxury)Luxury Hospitality & LodgingBeverage Marketing Agency Position Status: Full-time - Remote + Travel 60%+Location: Atlanta, GA IMI's Mission:IMI Agency specializes in Building Better Beverage Business for our Hospitality Clients with innovative marketing programs and promotions, interactive food & beverage merchandising and operations tools, staff training, and recognition/reward programs for all channels in the Hospitality industry. IMI programs create brand value and opportunities with consumers while driving food and beverage sales and profits for our Hospitality Operator clients. Job Description:We have an opening for a creative, well-organized, and forward-thinking Beverage Program Director & Trainer to work within a leading lodging hospitality client. A significant percentage of time will be spent in the restaurants and bars throughout the Client Operators' portfolio, developing the bar program and staff. In this role, the Beverage Program Director & Trainer will perform on-site training, assist with new openings, bar staff recruiting efforts, and promotional events. The Beverage Program Director & Trainer will work closely with the Director of Programs & Partnerships to align the positioning of the bar with the brand identity, develop concepts, and design and approve bar plans. This will be accomplished through the development of "Style Guides" and compliance checklists that will enable us to set expectations and provide clear direction to our hotels. The Beverage Program Director & Trainer is ultimately responsible for developing the Bar and Restaurant menus with clear standards for the Clients' hotels. This person will participate in the development and execution of relevant strategies and tactics, which result in creative revenue generation and improvement via innovative beverage programming, overall atmosphere, and profitability of Client programs. Critical Competencies:Given the high visibility of IMI Agency within this Leading Chain Hospitality Operator, Beverage Suppliers, and Beverage Distributors B2C and B2B communities, along with the ethical, transparent, fiduciary, and legally compliant ethics of our company, all IMI team members must be intelligent, mature, well-polished, trustworthy, and have a high standard of ethics and leadership. You must have confidence and class in conducting IMIs and the Client's mission but also know how to take constructive feedback and implement the necessary changes in performance and work, based on that feedback. You must dress and carry yourself in a manner that is superior to the standard, along with speaking and writing clearly. CORE RESPONSIBILITIES:Develop, manage and execute portfolio-wide training programs and support materials for hotel restaurants, bars, banquets, mini bars, and room service - focusing on branded spirit, beer, wine and non-alcoholic programs and atmosphere.Assist in developing standards for hotel bars, including product selection, classic and original cocktail recipes, menu engineering, uniform guidelines, equipment specifications, and pricing structures.Monitor program performance through third-party compliance audits, detailed menu reviews by category, and timely follow-up with property leadership to implement necessary corrections.Establish and maintain national partnerships to support beverage programs and corporate mandates.Ensure compliance with the Core Beverage Programs by promoting best practices that balance strategic partnerships and profitability.Develop and manage portfolio-wide training programs and support materials for hotel restaurants, bars, banquets, mini bars, and room service.Maintain the online training platform, ensuring program standards and resources are updated throughout the year.Conduct on-site staff training for new unit openings upon request.Build and nurture relationships with local partners, sponsors, talent, vendors, brands, tastemakers, and cultural institutions to support collaborative events.Support the creation and execution of local experiences and activations that drive traffic and revenue, in partnership with beverage suppliers.Travel as needed to support corporate meetings, promotional events, new openings, and transitions, including industry conferences.Act as a full member of task force teams, providing training and mentorship to bar staff and leadership.Support menu development, including layout design, recipe guidelines, house made ingredients, and sourcing.Collaborate on pricing and costing strategies to enhance profitability and revenue generation.Provide support for new builds and property acquisitions.Lead training initiatives through quarterly calls, webinars, and distribution of tools and materials for ongoing education.Develop unified talking points for each hotel to support new programming and activations.Identify opportunities for mixologist-led events in collaboration with Food & Beverage Directors to increase bar visibility and revenue.Represent the brand at key industry events and panels.Liaise with industry organizations and hotel teams to support formal education and scholarship programs.Perform other related duties as assigned.QUALIFICATIONS AND SKILLSDeep expertise in the alcoholic beverage industry, including product knowledge and the three-tier distribution system.Proven success in managing high-level projects from concept to execution.Strong understanding of beverage performance standards across various hospitality settings.Demonstrated creativity in designing and implementing beverage promotions.Comfort in making complex business decisions that balance innovation and profitability.Extensive experience in mixology and craft cocktail development at a high level.Cicerone, CSS, CSW, WSET certification(s) are a plusMinimum of four years in the restaurant or bar industry in a leadership role such as lead bartender or manager.Prior supervisory and hospitality experience required.In-depth understanding of spirits, wine, and beer, with a strong emphasis on product knowledge and modern bar environments.In-depth understanding of product knowledge, modern restaurant and bar environments, and programming required.In-depth understanding of modern Restaurant Bar & Events equipment.Understanding cost control, inventory management, and menu engineering.Understanding and knowledge of safety, sanitation, and food handling procedures.Strong relationships with suppliers and the ability to develop national beverage programs that benefit individual outlets and the broader company.Understanding of procurement procedures across US States and international markets.Experience working with third-party marketing teams and familiarity with funding structures and legal considerations is a plus.Willingness and ability to travel at least 60% to support meetings, openings, promotions, and conferences.Comfortable with frequent travel; accustomed to a road-warrior lifestyle.Skilled in budget management and tracking expenditures with regular reporting.Effective communicator across all levels of management and staff, including high-level stakeholders.Clear and concise verbal and written communication skills.Adaptable to various management styles and team dynamics.Proactive problem-solver who takes initiative and contributes to solutions.Capable of managing multiple projects simultaneously with strong multitasking abilities.Experienced in data analysis, program evaluation, and developing metrics to measure success.High-energy interpersonal skills and a polished, professional demeanor.Proven leadership in supervising and managing employees.Excellent organizational and time management skills.Ability to prioritize tasks and work independently with minimal supervision.Service-oriented with a client-first mindset and a hospitable approach.Follow-up and follow-through must be your mantra!Willing and able to travel 60% or more as needed.Salary: Commensurate based on experience and demonstrated successes If this describes you and you can work in a macro-managed environment and complete tasks with spot-on accuracy, we want to hear from you! Contact: - IMI Agency is an equal-opportunity employer.We celebrate diversity and are committed to an inclusive environment for all employees. IMI Agency (Incentive Marketing, Inc.) specializes in Building Better Beverage Business for Hospitality Clients through innovative marketing programs and promotions, interactive food & beverage merchandising and operations tools, staff training, and recognition/reward programs across the Chain Hospitality industry. IMI programs create brand value and opportunities with consumers while driving food and beverage sales and profits for our Hospitality Operator clients. For over 30 years, we have maintained a singular focus: to manage in the best interests of our clients. We exist as an extension of our clients, a partner-there to simplify the complex, to be transparent, to offer a unique perspective that goes beyond the bottom line but is always completely aligned with their goals and objectives. Compensation details: 00 Yearly SalaryPIb5424a6ecbe2-0477