Description: CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use! Reporting to the Customer Service Manager, this position is responsible for: Answering inbound calls from existing customers. Assisting customers with general inquiries, making payments, and questions regarding claims. Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers. Working with finance and administration. Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate and Benefits for Customer Service Representative: $17-19/hour, plus performance bonus! (Average $20/hour). Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional Development Opportunities. Basketball, table tennis, billiards, and other recreation on-site. Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements: Requirements for Customer Service Representative: Ability to work on-site at our headquarters in St. Peters, MO. Strong attention to detail and the ability to follow directions. Ability to present oneself well over the phone. Excellent customer service skills. Strong communication skills. Highly coachable. Ability to effectively multi-task. 1+ years' experience in a call center environment. Basic computer and typing skills. Must be able to be licensed by the State of Missouri (application process and fee supported by company). Bilingual (English/Spanish) a plus. Compensation details: 17-25 Hourly Wage PIe6ffc57514ec-4361
07/07/2026
Full time
Description: CarShield is seeking talent to join its growing Customer Service team. This role is responsible for handling incoming calls from existing customers, dealing with a wide variety of customer issues. Successful candidates will have excellent communication and customer service skills, strong work ethic, and be motivated by goals and putting their problem-solving skills to use! Reporting to the Customer Service Manager, this position is responsible for: Answering inbound calls from existing customers. Assisting customers with general inquiries, making payments, and questions regarding claims. Handling customer concerns and escalating issues as needed, ensuring all efforts are made to retain existing customers. Working with finance and administration. Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers. Maintaining current knowledge of products and services offered. Other tasks as assigned. Pay Rate and Benefits for Customer Service Representative: $17-19/hour, plus performance bonus! (Average $20/hour). Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional Development Opportunities. Basketball, table tennis, billiards, and other recreation on-site. Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements: Requirements for Customer Service Representative: Ability to work on-site at our headquarters in St. Peters, MO. Strong attention to detail and the ability to follow directions. Ability to present oneself well over the phone. Excellent customer service skills. Strong communication skills. Highly coachable. Ability to effectively multi-task. 1+ years' experience in a call center environment. Basic computer and typing skills. Must be able to be licensed by the State of Missouri (application process and fee supported by company). Bilingual (English/Spanish) a plus. Compensation details: 17-25 Hourly Wage PIe6ffc57514ec-4361
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 3 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/07/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. As a Call Center Sales Representative, you'll leverage your skills to handle inbound sales calls effectively. You'll be instrumental in acquiring new customers and upselling additional products and services to existing ones. Your expertise will drive our revenue growth and enhance customer satisfaction. What our Call Center Sales Representatives Enjoy Most About the Role Deliver Exceptional Service: You will collaborate with other departments to resolve customer issues and promote current marketing campaigns and promotions. Achieve and Surpass Goals: You will achieve and exceed sales targets through effective telephone-based selling techniques and prompt, efficient handling of inbound sales calls. Maximize Revenue: You will maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities. Become a Product Expert: You will master order processing systems and explain all products and services to customers, while staying informed about competitors. Working Conditions Normal office environment. Required Qualifications Education High school diploma or equivalent. Skills & Abilities Clear, straightforward, and professional communication with customers and colleagues. Proven sales techniques with consistent achievement of sales goals. Proficiency in computer and consumer electronics. Competence in using personal computers and relevant software applications, including billing systems. Strong verbal and written communication skills. Effective organizational skills with the ability to prioritize tasks. Demonstrated judgment and initiative in accomplishing job duties. Working knowledge of cable communications products and services, including TV, internet, and telephone. Bilingual: Spanish Preferred Qualifications 2 + years call center sales experience. SIB120 3 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
About Levin & Nalbandyan LLP Levin & Nalbandyan, LLP is a prominent Los Angeles law firm that is raising the bar on what is means to be trial lawyers. As trend setters in the legal space, we pride ourselves in delivering exceptional legal services while fostering a collaborative and inclusive work environment. As a modern-day law firm, we prioritize data-driven strategies and are committed to delivering client-centric solutions. Our mission is clear: to provide unparalleled legal services for our clients, and to ensure that justice is obtained for those who need our help. Along with our focus on continuous improvement, we offer career advancement opportunities and comprehensive training to support our team members' success. Our law firm is seeking Call Center Representative to join our growing team. The ideal candidates will take on the responsibility of qualifying leads, creating sales opportunities, conducting discovery with prospective clients, and ensuring that prospective clients become actual clients by presenting our law firm's unrivaled successes and value proposition. Our Business Development Representative play a crucial role in retaining clients through empathetic communication and efficient coordination. Strong organizational skills, attention to detail, and a customer-centric mindset are essential for success in this role. Your Role and Impact: Develop, maintain, and convert a pipeline of qualified leads Build trust and relationships with prospective clients through empathy and professionalism Present Levin & Nalbandyan's multi-faceted abilities to obtain the best possible results for prospective clients across our practice areas Develop unique sales and closing strategies to ensure prospective clients receive the best service possible at Levin & Nalbandyan Cultivate a sales-oriented approach to retain clients Achieve key performance indicators (KPIs) and meet established goals Your Skills and Expertise: A genuine interest in improving your sales and business development skills A passion for helping individuals that have suffered injuries or an injustice by their employer A growth mindset to tackle daily challenges and to support the growth of the Client Success Team and Firm Bilingual proficiency in English and Spanish Outstanding verbal and written communication to conduct high volumes of lead qualification Professionalism and discretion in handling confidential information Coachability, with a willingness to learn and adapt to new systems and processes Adaptability and the ability to improve or develop new systems and processes to propel our growth Why You'll Love Working Here: By joining our team, you are launching your career in client relations and in the legal industry. We want to support you in your new role with: Ample opportunities to grow your career and skills, and mold the client success team with your knowledge and skills Pipeline for growth into case management, operations, and analytics Paid time off to rest and recharge Robust health and benefits packages including an employee mentoring program and on-the-job training Life at Levin & Nalbandyan: Modern office space Food provided Opportunities for professional growth and development Casual work attire Relaxed atmosphere Supportive and inclusive workplace culture Goal-oriented environment with performance incentives Flexible working hours Safe work environment Lively atmosphere Fun monthly events and activities Benefits: 401(k) Dental insurance Health insurance Vision insurance Data reimbursement Optional Life insurance Paid time off Schedule: 8 hour shift Non exempt PId8e5dabcdb0d-4849
07/06/2026
Full time
About Levin & Nalbandyan LLP Levin & Nalbandyan, LLP is a prominent Los Angeles law firm that is raising the bar on what is means to be trial lawyers. As trend setters in the legal space, we pride ourselves in delivering exceptional legal services while fostering a collaborative and inclusive work environment. As a modern-day law firm, we prioritize data-driven strategies and are committed to delivering client-centric solutions. Our mission is clear: to provide unparalleled legal services for our clients, and to ensure that justice is obtained for those who need our help. Along with our focus on continuous improvement, we offer career advancement opportunities and comprehensive training to support our team members' success. Our law firm is seeking Call Center Representative to join our growing team. The ideal candidates will take on the responsibility of qualifying leads, creating sales opportunities, conducting discovery with prospective clients, and ensuring that prospective clients become actual clients by presenting our law firm's unrivaled successes and value proposition. Our Business Development Representative play a crucial role in retaining clients through empathetic communication and efficient coordination. Strong organizational skills, attention to detail, and a customer-centric mindset are essential for success in this role. Your Role and Impact: Develop, maintain, and convert a pipeline of qualified leads Build trust and relationships with prospective clients through empathy and professionalism Present Levin & Nalbandyan's multi-faceted abilities to obtain the best possible results for prospective clients across our practice areas Develop unique sales and closing strategies to ensure prospective clients receive the best service possible at Levin & Nalbandyan Cultivate a sales-oriented approach to retain clients Achieve key performance indicators (KPIs) and meet established goals Your Skills and Expertise: A genuine interest in improving your sales and business development skills A passion for helping individuals that have suffered injuries or an injustice by their employer A growth mindset to tackle daily challenges and to support the growth of the Client Success Team and Firm Bilingual proficiency in English and Spanish Outstanding verbal and written communication to conduct high volumes of lead qualification Professionalism and discretion in handling confidential information Coachability, with a willingness to learn and adapt to new systems and processes Adaptability and the ability to improve or develop new systems and processes to propel our growth Why You'll Love Working Here: By joining our team, you are launching your career in client relations and in the legal industry. We want to support you in your new role with: Ample opportunities to grow your career and skills, and mold the client success team with your knowledge and skills Pipeline for growth into case management, operations, and analytics Paid time off to rest and recharge Robust health and benefits packages including an employee mentoring program and on-the-job training Life at Levin & Nalbandyan: Modern office space Food provided Opportunities for professional growth and development Casual work attire Relaxed atmosphere Supportive and inclusive workplace culture Goal-oriented environment with performance incentives Flexible working hours Safe work environment Lively atmosphere Fun monthly events and activities Benefits: 401(k) Dental insurance Health insurance Vision insurance Data reimbursement Optional Life insurance Paid time off Schedule: 8 hour shift Non exempt PId8e5dabcdb0d-4849
Description: Alamo Auto Supply is currently hiring a Public Safety Outside Sales Representative who has a minimum of 2 years of governmental sales experience or law enforcement experience. Purpose of Position: Under minimal supervision, the Public Safety Outside Sales Representative is responsible for maintaining customer accounts and offers outstanding customer service as per Company standards. Their primary focus is on governmental entities, though some accounts may fall outside this definition. Job Specific Essential Duties and Responsibilities: Coordinates efforts with others to achieve group and team metrics. Engages in the extended mission and support group and team in achieving the team's metrics. Manages existing and assigned customer base and develops new business. Maintains high level of product knowledge to maximize sales potential Keep up with market trends and work with Merchandising to ensure we are up to speed with new products for the Public Safety customer base. Follows communication protocols for requesting quotes, scheduling installation, work orders and any situation that may arise. Keeps track of the status of quotes and orders to ensure jobs are completed within the time frames agreed upon and will communicate with customers as necessary. Maintains positive communications with coworkers, customers and the general community. Submits call reports on a daily basis. Performs other duties as assigned. Available to travel as required to meet our market needs. Requirements: Characteristics, Knowledge, Skills and Abilities: Bilingual in English and Spanish preferred. Proficient with computer skills - Microsoft Office, Internet, electronic calendar and e-mail. Excellent communication and listening skills. Excellent interpersonal and positive customer service skills and ability to relate to clients. Ability to work individually and as a team. Ability to learn products and installation services. Strong analytical and problem-solving skills. Good organization skills and attention to details and accuracy. Education and Experience: Bachelor's Degree preferred. Law enforcement experience preferred. Two years of business to business (B2B) sales experience or two years of business to government (B2G) sales required. Valid Driver License required. Compensation details: 0 Yearly Salary PI8c21f53bdf28-2764
07/06/2026
Full time
Description: Alamo Auto Supply is currently hiring a Public Safety Outside Sales Representative who has a minimum of 2 years of governmental sales experience or law enforcement experience. Purpose of Position: Under minimal supervision, the Public Safety Outside Sales Representative is responsible for maintaining customer accounts and offers outstanding customer service as per Company standards. Their primary focus is on governmental entities, though some accounts may fall outside this definition. Job Specific Essential Duties and Responsibilities: Coordinates efforts with others to achieve group and team metrics. Engages in the extended mission and support group and team in achieving the team's metrics. Manages existing and assigned customer base and develops new business. Maintains high level of product knowledge to maximize sales potential Keep up with market trends and work with Merchandising to ensure we are up to speed with new products for the Public Safety customer base. Follows communication protocols for requesting quotes, scheduling installation, work orders and any situation that may arise. Keeps track of the status of quotes and orders to ensure jobs are completed within the time frames agreed upon and will communicate with customers as necessary. Maintains positive communications with coworkers, customers and the general community. Submits call reports on a daily basis. Performs other duties as assigned. Available to travel as required to meet our market needs. Requirements: Characteristics, Knowledge, Skills and Abilities: Bilingual in English and Spanish preferred. Proficient with computer skills - Microsoft Office, Internet, electronic calendar and e-mail. Excellent communication and listening skills. Excellent interpersonal and positive customer service skills and ability to relate to clients. Ability to work individually and as a team. Ability to learn products and installation services. Strong analytical and problem-solving skills. Good organization skills and attention to details and accuracy. Education and Experience: Bachelor's Degree preferred. Law enforcement experience preferred. Two years of business to business (B2B) sales experience or two years of business to government (B2G) sales required. Valid Driver License required. Compensation details: 0 Yearly Salary PI8c21f53bdf28-2764
Description: CarShield is growing - and we're looking for driven, competitive individuals to join our expanding Sales team. In this role, you'll help customers protect their vehicles by guiding them through coverage options and setting up new policies. If you thrive in a fast-paced, high-energy environment and are motivated by earning potential and performance, this is a great opportunity to build a rewarding sales career. Reporting to the Sales Manager, this position is responsible for: Assisting customers in selecting the best coverage for their vehicles. Answering approximately 25-35 inbound calls per day. Closing 4-5 provided leads per day. Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers. Maintaining current knowledge of products and services offered. Other duties as assigned. Pay Rate and Benefits for Inside Sales Representative: Competitive salary structure, including commission and bonus. (Average $100k/year). Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional Development Opportunities. Basketball, table tennis, billiards, and other recreation on-site. Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements: Requirements for Inside Sales Representative: Ability to work on-site at our headquarters in St. Peters, MO. Motivated, energetic, and driven attitude. Ability and desire to strive in a team environment. Ability to present oneself well over the phone. Strong communication skills. Ability to persuade and influence others. Willingness to work 2 Saturdays per month. Consumer sales experience in a call center strongly preferred. Basic computer and typing skills. Must be able to be licensed by the State of Missouri (application process and fee supported by company). Bilingual (English/Spanish) a plus. Compensation details: 00 Yearly Salary PIdb2802f5-
07/06/2026
Full time
Description: CarShield is growing - and we're looking for driven, competitive individuals to join our expanding Sales team. In this role, you'll help customers protect their vehicles by guiding them through coverage options and setting up new policies. If you thrive in a fast-paced, high-energy environment and are motivated by earning potential and performance, this is a great opportunity to build a rewarding sales career. Reporting to the Sales Manager, this position is responsible for: Assisting customers in selecting the best coverage for their vehicles. Answering approximately 25-35 inbound calls per day. Closing 4-5 provided leads per day. Maintaining a consistently positive attitude and customer first approach to deliver stellar service to all customers. Maintaining current knowledge of products and services offered. Other duties as assigned. Pay Rate and Benefits for Inside Sales Representative: Competitive salary structure, including commission and bonus. (Average $100k/year). Group Insurance (Medical, Dental, Vision, Life, etc.). 401k with Employer Match. Paid Time Off at 6 months. Discounted CarShield policies. Discounted Tuition at Lindenwood University. Professional Development Opportunities. Basketball, table tennis, billiards, and other recreation on-site. Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters). And more! Requirements: Requirements for Inside Sales Representative: Ability to work on-site at our headquarters in St. Peters, MO. Motivated, energetic, and driven attitude. Ability and desire to strive in a team environment. Ability to present oneself well over the phone. Strong communication skills. Ability to persuade and influence others. Willingness to work 2 Saturdays per month. Consumer sales experience in a call center strongly preferred. Basic computer and typing skills. Must be able to be licensed by the State of Missouri (application process and fee supported by company). Bilingual (English/Spanish) a plus. Compensation details: 00 Yearly Salary PIdb2802f5-
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Ready to transform lives through technology? As a Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role Simplifying and Enhancing Customer Experience : Actively support efforts to make our services more accessible and user-friendly for customers. Achieving Sales Goals : Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers. Building Customer Satisfaction : Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction. Product Expertise : Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. Efficient Follow-Up : Create and maintain a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions Normal office environment. Required Qualifications Education High School Diploma, GED, or equivalent. Experience 1+ year of call center and/or sales experience, empowering you to hit the ground running and drive results. Technical Skills Proficiency in MS Office and related software applications. Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator. Skills & Abilities Strong verbal and written communication skills in English and Spanish Clear, concise, and professional oral communication. Strong listening and interpretation skills to understand and meet customer needs. Consultative sales approach, including needs analysis, objection handling, and effective closing. Judgement and initiative to make informed decisions. Attention to detail and quick response to changing business needs. Ability to prioritize and organize effectively, even under high volume. Multitasking with job-specific software and office equipment. Independent and collaborative work ethic. Management of multiple prospects. Preferred Qualifications Knowledge of commercial internet, video, and data services. Experience in a fast-paced, customer-focused environment. STM204 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/06/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Ready to transform lives through technology? As a Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role Simplifying and Enhancing Customer Experience : Actively support efforts to make our services more accessible and user-friendly for customers. Achieving Sales Goals : Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers. Building Customer Satisfaction : Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction. Product Expertise : Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. Efficient Follow-Up : Create and maintain a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions Normal office environment. Required Qualifications Education High School Diploma, GED, or equivalent. Experience 1+ year of call center and/or sales experience, empowering you to hit the ground running and drive results. Technical Skills Proficiency in MS Office and related software applications. Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator. Skills & Abilities Strong verbal and written communication skills in English and Spanish Clear, concise, and professional oral communication. Strong listening and interpretation skills to understand and meet customer needs. Consultative sales approach, including needs analysis, objection handling, and effective closing. Judgement and initiative to make informed decisions. Attention to detail and quick response to changing business needs. Ability to prioritize and organize effectively, even under high volume. Multitasking with job-specific software and office equipment. Independent and collaborative work ethic. Management of multiple prospects. Preferred Qualifications Knowledge of commercial internet, video, and data services. Experience in a fast-paced, customer-focused environment. STM204 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Ready to transform lives through technology? As a Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role Simplifying and Enhancing Customer Experience : Actively support efforts to make our services more accessible and user-friendly for customers. Achieving Sales Goals : Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers. Building Customer Satisfaction : Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction. Product Expertise : Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. Efficient Follow-Up : Create and maintain a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions Normal office environment. Required Qualifications Education High School Diploma, GED, or equivalent. Experience 1+ year of call center and/or sales experience, empowering you to hit the ground running and drive results. Technical Skills Proficiency in MS Office and related software applications. Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator. Skills & Abilities Strong verbal and written communication skills in English and Spanish Clear, concise, and professional oral communication. Strong listening and interpretation skills to understand and meet customer needs. Consultative sales approach, including needs analysis, objection handling, and effective closing. Judgement and initiative to make informed decisions. Attention to detail and quick response to changing business needs. Ability to prioritize and organize effectively, even under high volume. Multitasking with job-specific software and office equipment. Independent and collaborative work ethic. Management of multiple prospects. Preferred Qualifications Knowledge of commercial internet, video, and data services. Experience in a fast-paced, customer-focused environment. STM204 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
07/06/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV, and mobile while building a long and rewarding career. Ready to transform lives through technology? As a Outbound Sales Representative, you'll be the voice that connects families to Spectrum's essential services, including Internet, Mobile, TV, and Phone. Your role is crucial in expanding our customer base and enhancing their digital experience. By leveraging your persuasive communication skills and passion for technology, you'll not only meet but exceed sales targets, making a significant impact on our growth and community engagement. Join us and be part of a team that values your expertise and dedication! What our Outbound Sales Representatives Enjoy Most About the Role Simplifying and Enhancing Customer Experience : Actively support efforts to make our services more accessible and user-friendly for customers. Achieving Sales Goals : Consistently meet and exceed monthly sales quotas by adding new lines of service (PSUs) and upselling existing customers. Building Customer Satisfaction : Handle all prospects with courtesy and professionalism, ensuring a high level of satisfaction in every interaction. Product Expertise : Act as a knowledgeable product consultant, promoting and selling the value of Spectrum Residential products and services. Efficient Follow-Up : Create and maintain a strong follow-up plan to increase efficiency and sales conversion rates, while ensuring database accuracy. Working Conditions Normal office environment. Required Qualifications Education High School Diploma, GED, or equivalent. Experience 1+ year of call center and/or sales experience, empowering you to hit the ground running and drive results. Technical Skills Proficiency in MS Office and related software applications. Comfortable using a personal computer, telephone/dialer, headset, copier, fax, and calculator. Skills & Abilities Strong verbal and written communication skills in English and Spanish Clear, concise, and professional oral communication. Strong listening and interpretation skills to understand and meet customer needs. Consultative sales approach, including needs analysis, objection handling, and effective closing. Judgement and initiative to make informed decisions. Attention to detail and quick response to changing business needs. Ability to prioritize and organize effectively, even under high volume. Multitasking with job-specific software and office equipment. Independent and collaborative work ethic. Management of multiple prospects. Preferred Qualifications Knowledge of commercial internet, video, and data services. Experience in a fast-paced, customer-focused environment. STM204 5 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This hybrid-remote position reports to our 600 NW 79th Ave, Miami, FL 33126 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn $20.18 hourly + commission if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earns top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and an additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home/Hybrid Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, training, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
06/30/2026
Full time
This full-time fluent Bilingual (English/Spanish) position requires being able to hold a conversation both in English and Spanish. This hybrid-remote position reports to our 600 NW 79th Ave, Miami, FL 33126 location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency: Our Premier Service Consultants earn $20.18 hourly + commission if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earns top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Identify upselling opportunities and close deals to reach your sales and commissions targets. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training to set you up for success. Key expectations to succeed: Commissioned sales experience highly preferred Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and an additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Work From Home/Hybrid Requirements: You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, training, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! Weekly Hours: 40 Time Type: Regular Location: Miami, Florida It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Update: Increased earning potential for onsite employees up to $13.80/hour*! Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Brownsville, TX; targeted start date is discussed with your recruiter. Pay and Benefits: - Earning potential up to $13.80/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $14.88/hours* - $360+ in potential bonuses for excellent work and referrals - NEW THIS YEAR: potential for Work at Home within 30 days of completing training and performance evaluation - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $10.80/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Spanish fluency is desirable Since we have moved to a completely virtual interview process, please check out the below video to get a glimpse of what working in a Maximus Contact Center looks like today and how health and safety of our employees is the top priority: #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/17/2020
Full time
Update: Increased earning potential for onsite employees up to $13.80/hour*! Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Brownsville, TX; targeted start date is discussed with your recruiter. Pay and Benefits: - Earning potential up to $13.80/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $14.88/hours* - $360+ in potential bonuses for excellent work and referrals - NEW THIS YEAR: potential for Work at Home within 30 days of completing training and performance evaluation - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $10.80/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Spanish fluency is desirable Since we have moved to a completely virtual interview process, please check out the below video to get a glimpse of what working in a Maximus Contact Center looks like today and how health and safety of our employees is the top priority: #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite bilingual employees up to $14.88/hour*! Bilingual Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Brownsville, TX; targeted start date is discussed with your recruiter. Pay and Benefits: - Bilingual earning potential up to $14.88/hour* through our ramp season - +$4.54/hour for health and wellness benefits - $360+ in potential bonuses for excellent work and referrals - NEW THIS YEAR: potential for Work at Home within 30 days of completing training and performance evaluation - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $11.88/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English and Spanish fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Since we have moved to a completely virtual interview process, please check out the below video to get a glimpse of what working in a Maximus Contact Center looks like today and how health and safety of our employees is the top priority: #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite bilingual employees up to $14.88/hour*! Bilingual Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Brownsville, TX; targeted start date is discussed with your recruiter. Pay and Benefits: - Bilingual earning potential up to $14.88/hour* through our ramp season - +$4.54/hour for health and wellness benefits - $360+ in potential bonuses for excellent work and referrals - NEW THIS YEAR: potential for Work at Home within 30 days of completing training and performance evaluation - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $11.88/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English and Spanish fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Since we have moved to a completely virtual interview process, please check out the below video to get a glimpse of what working in a Maximus Contact Center looks like today and how health and safety of our employees is the top priority: #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite bilingual employees up to $14.88/hour*! Bilingual Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Brownsville, TX; targeted start date is discussed with your recruiter. Pay and Benefits: - Bilingual earning potential up to $14.88/hour* through our ramp season - +$4.54/hour for health and wellness benefits - $360+ in potential bonuses for excellent work and referrals - NEW THIS YEAR: potential for Work at Home within 30 days of completing training and performance evaluation - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $11.88/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English and Spanish fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Since we have moved to a completely virtual interview process, please check out the below video to get a glimpse of what working in a Maximus Contact Center looks like today and how health and safety of our employees is the top priority: #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite bilingual employees up to $14.88/hour*! Bilingual Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Brownsville, TX; targeted start date is discussed with your recruiter. Pay and Benefits: - Bilingual earning potential up to $14.88/hour* through our ramp season - +$4.54/hour for health and wellness benefits - $360+ in potential bonuses for excellent work and referrals - NEW THIS YEAR: potential for Work at Home within 30 days of completing training and performance evaluation - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $11.88/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English and Spanish fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Since we have moved to a completely virtual interview process, please check out the below video to get a glimpse of what working in a Maximus Contact Center looks like today and how health and safety of our employees is the top priority: #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
09/16/2020
Full time
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits: - Earning potential up to $15.48/hour* through our ramp season - +$4.54/hour for health and wellness benefits - Bilingual earning potential up to $16.73/hour* - $360+ in potential bonuses for excellent work and referrals - A variety of shifts that meet lifestyle and family goals - Fun, professional atmosphere - Leadership support to ensure success in a meaningful career - Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply. Responsibilities: Responding to numerous phone inquiries Using standard technology: telephones, e-mail and web browsers Assisting callers in finishing online applications Completing daily electronic call logs Filling out timesheets Adhering to privacy rules Connecting callers with leadership as needed Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service Reporting problems through an easy online system Responding to telephone inquiries within set time parameters Completing all assigned training as necessary Education and Qualifications: High School diploma or equivalent required Minimum six (6) months customer service experience required Must be able to speak and read English fluently Must be able to type a minimum of 20 WPM Ability to work within established turnaround times Must have excellent interpersonal skills and the ability to organize simultaneous tasks Ability to work as a member of a team Fluency in Spanish desirable #CB #AC Since 1975, MAXIMUS has operated under its founding mission of Helping Government Serve the People®, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. With more than 30,000 employees worldwide, MAXIMUS is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. Launch your career with MAXIMUS through one of our dynamic customer service centers. Active military service members, their spouses, and veteran candidates often embody the core competencies MAXIMUS deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. MAXIMUS is an Affirmative Action/Equal Opportunity Employer. MAXIMUS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Even if you have no prior experience, we have training classes starting soon to help you build the successful career that you want - apply today! Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our health care system. It's dramatic. It's positive. And it's being led by companies like UnitedHealth Group. Now, you can take advantage of some of the best training and tools in the world to help serve our existing and new customers. You'll take as many as 50-70 calls per day from customers who have questions about their health benefits. As their advocate, you'll use your personality and our tools to help them through the health care benefits available to them, including helping them enroll in a new plan. This is no small opportunity. Primary Responsibilities: Respond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to select the best benefit plan options, maximize the value of their health plan benefits and choose a quality care provider Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance Assist customers in navigating myuhc.com and other UnitedHealth Group websites and encourage and reassure them to become self-sufficient *** SPANISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION *** This role is equally challenging and rewarding. You'll be called on to research complex issues pertaining to the caller's health, status and potential plan options. To do this, you'll need to navigate across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the caller. Required Qualifications: High school diploma or GED 1+ years of customer service experience Spanish proficiency Preferred Qualifications: Prior health care experience UnitedHealth Group is a team of more than 200,000 people who are building career success through commitment, compassion and a desire to make a difference. Join us. Learn more about how you can start doing your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Key Words: customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, office, phone support, training class
08/10/2020
Full time
Even if you have no prior experience, we have training classes starting soon to help you build the successful career that you want - apply today! Turn on the news on any night of the week and you're likely to hear about the changes that are sweeping through our health care system. It's dramatic. It's positive. And it's being led by companies like UnitedHealth Group. Now, you can take advantage of some of the best training and tools in the world to help serve our existing and new customers. You'll take as many as 50-70 calls per day from customers who have questions about their health benefits. As their advocate, you'll use your personality and our tools to help them through the health care benefits available to them, including helping them enroll in a new plan. This is no small opportunity. Primary Responsibilities: Respond to and resolve, on the first call, customer service inquires and issues by identifying the topic and type of assistance the caller needs such as benefits, eligibility and claims, financial spending accounts and correspondence Help guide and educate customers about the fundamentals and benefits of consumer-driven health care topics to select the best benefit plan options, maximize the value of their health plan benefits and choose a quality care provider Contact care providers (doctor's offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance Assist customers in navigating myuhc.com and other UnitedHealth Group websites and encourage and reassure them to become self-sufficient *** SPANISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION *** This role is equally challenging and rewarding. You'll be called on to research complex issues pertaining to the caller's health, status and potential plan options. To do this, you'll need to navigate across multiple databases which requires fluency in computer navigation and toggling while confidently and compassionately engaging with the caller. Required Qualifications: High school diploma or GED 1+ years of customer service experience Spanish proficiency Preferred Qualifications: Prior health care experience UnitedHealth Group is a team of more than 200,000 people who are building career success through commitment, compassion and a desire to make a difference. Join us. Learn more about how you can start doing your life's best work.(sm) Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Key Words: customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, office, phone support, training class
