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Restaurant Supervisor - Customer Service Associate
Potbelly - Rosslyn Arlington, Virginia
Potbelly - Rosslyn is currently hiring a full time or part time Restaurant Supervisor for our Arlington, VA location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Potbelly - Rosslyn in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Potbelly - Rosslyn is hiring immediately, so please apply today!
04/29/2026
Full time
Potbelly - Rosslyn is currently hiring a full time or part time Restaurant Supervisor for our Arlington, VA location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Potbelly - Rosslyn in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Potbelly - Rosslyn is hiring immediately, so please apply today!
Restaurant Supervisor - Customer Service Associate
Potbelly - Still Water DT Oak Park Heights, Minnesota
Potbelly - Still Water DT is currently hiring a full time or part time Restaurant Supervisor for our Oak Park Heights, MN location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Potbelly - Still Water DT in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Potbelly - Still Water DT is hiring immediately, so please apply today!
04/29/2026
Full time
Potbelly - Still Water DT is currently hiring a full time or part time Restaurant Supervisor for our Oak Park Heights, MN location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Potbelly - Still Water DT in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Potbelly - Still Water DT is hiring immediately, so please apply today!
Shift Leader - Customer Service Associate (Restaurant)
Potbelly - Rosslyn Arlington, Virginia
PAY TRANSPARENCY: earn between $17.25 and $17.75 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You enjoy problem-solving - You enjoy higher levels of noise from music, customer and employee traffic - You love working in a fast-paced environment - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You can handle the heat of the kitchen - knife skills are a plus! - You're at least 18 years old - A minimum of 1 year supervisory experience in a restaurant or retail environment preferred - You're able to stand/walk for 8-9 hours or as needed - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Lead team members on shifts, including efficient assignment of tasks while providing feedback - Ensure all security procedures are followed - Ensure back-of-the-house procedural standards are met - Count drawers and follow proper daily cash handling procedures - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Others duties as assigned -As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity- Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 5/18/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
04/29/2026
Full time
PAY TRANSPARENCY: earn between $17.25 and $17.75 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You enjoy problem-solving - You enjoy higher levels of noise from music, customer and employee traffic - You love working in a fast-paced environment - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You can handle the heat of the kitchen - knife skills are a plus! - You're at least 18 years old - A minimum of 1 year supervisory experience in a restaurant or retail environment preferred - You're able to stand/walk for 8-9 hours or as needed - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Lead team members on shifts, including efficient assignment of tasks while providing feedback - Ensure all security procedures are followed - Ensure back-of-the-house procedural standards are met - Count drawers and follow proper daily cash handling procedures - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Others duties as assigned -As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity- Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 5/18/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
Shift Leader - Customer Service Associate (Restaurant)
Potbelly - Still Water DT Oak Park Heights, Minnesota
PAY TRANSPARENCY: earn between $17.25 and $17.75 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You enjoy problem-solving - You enjoy higher levels of noise from music, customer and employee traffic - You love working in a fast-paced environment - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You can handle the heat of the kitchen - knife skills are a plus! - You're at least 18 years old - A minimum of 1 year supervisory experience in a restaurant or retail environment preferred - You're able to stand/walk for 8-9 hours or as needed - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Lead team members on shifts, including efficient assignment of tasks while providing feedback - Ensure all security procedures are followed - Ensure back-of-the-house procedural standards are met - Count drawers and follow proper daily cash handling procedures - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Others duties as assigned -As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity- Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 5/7/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
04/29/2026
Full time
PAY TRANSPARENCY: earn between $17.25 and $17.75 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You enjoy problem-solving - You enjoy higher levels of noise from music, customer and employee traffic - You love working in a fast-paced environment - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You can handle the heat of the kitchen - knife skills are a plus! - You're at least 18 years old - A minimum of 1 year supervisory experience in a restaurant or retail environment preferred - You're able to stand/walk for 8-9 hours or as needed - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Lead team members on shifts, including efficient assignment of tasks while providing feedback - Ensure all security procedures are followed - Ensure back-of-the-house procedural standards are met - Count drawers and follow proper daily cash handling procedures - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Others duties as assigned -As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity- Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 5/7/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
Team Member - Customer Service Associate (Restaurant)
Potbelly - Still Water DT Oak Park Heights, Minnesota
PAY TRANSPARENCY: earn between $15.25 and $15.75 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table: - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You can handle the heat of the kitchen - knife skills are a plus! - You love working in a fast-paced environment - You're a team player - You enjoy higher levels of noise from music, customer and employee traffic - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You're able to stand/walk a minimum of 3 hours or as needed - you are at least 16 years of age - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager. - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - If 18 or older, use of the automatic slicer to prep food items - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Takes delivery/catering/pickup orders over the phone - Others duties as assigned Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 5/27/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
04/29/2026
Full time
PAY TRANSPARENCY: earn between $15.25 and $15.75 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table: - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You can handle the heat of the kitchen - knife skills are a plus! - You love working in a fast-paced environment - You're a team player - You enjoy higher levels of noise from music, customer and employee traffic - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You're able to stand/walk a minimum of 3 hours or as needed - you are at least 16 years of age - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager. - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - If 18 or older, use of the automatic slicer to prep food items - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Takes delivery/catering/pickup orders over the phone - Others duties as assigned Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 5/27/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
Shift Leader - Customer Service Associate (Restaurant)
Potbelly - Willowbrook Willowbrook, Illinois
PAY TRANSPARENCY: earn between $17.25 and $17.75 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You enjoy problem-solving - You enjoy higher levels of noise from music, customer and employee traffic - You love working in a fast-paced environment - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You can handle the heat of the kitchen - knife skills are a plus! - You're at least 18 years old - A minimum of 1 year supervisory experience in a restaurant or retail environment preferred - You're able to stand/walk for 8-9 hours or as needed - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Lead team members on shifts, including efficient assignment of tasks while providing feedback - Ensure all security procedures are followed - Ensure back-of-the-house procedural standards are met - Count drawers and follow proper daily cash handling procedures - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Others duties as assigned -As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity- Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 4/30/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
04/28/2026
Full time
PAY TRANSPARENCY: earn between $17.25 and $17.75 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You enjoy problem-solving - You enjoy higher levels of noise from music, customer and employee traffic - You love working in a fast-paced environment - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You can handle the heat of the kitchen - knife skills are a plus! - You're at least 18 years old - A minimum of 1 year supervisory experience in a restaurant or retail environment preferred - You're able to stand/walk for 8-9 hours or as needed - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Lead team members on shifts, including efficient assignment of tasks while providing feedback - Ensure all security procedures are followed - Ensure back-of-the-house procedural standards are met - Count drawers and follow proper daily cash handling procedures - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Others duties as assigned -As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity- Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 4/30/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
Team Member - Customer Service Associate (Restaurant)
Potbelly - South Barrington Barrington, Illinois
PAY TRANSPARENCY: earn between $15.25 and $15.75 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table: - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You can handle the heat of the kitchen - knife skills are a plus! - You love working in a fast-paced environment - You're a team player - You enjoy higher levels of noise from music, customer and employee traffic - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You're able to stand/walk a minimum of 3 hours or as needed - you are at least 16 years of age - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager. - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - If 18 or older, use of the automatic slicer to prep food items - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Takes delivery/catering/pickup orders over the phone - Others duties as assigned Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 5/20/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
04/28/2026
Full time
PAY TRANSPARENCY: earn between $15.25 and $15.75 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table: - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You can handle the heat of the kitchen - knife skills are a plus! - You love working in a fast-paced environment - You're a team player - You enjoy higher levels of noise from music, customer and employee traffic - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You're able to stand/walk a minimum of 3 hours or as needed - you are at least 16 years of age - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager. - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - If 18 or older, use of the automatic slicer to prep food items - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Takes delivery/catering/pickup orders over the phone - Others duties as assigned Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 5/20/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
Restaurant Supervisor - Customer Service Associate
Potbelly - South Barrington Barrington, Illinois
Potbelly - South Barrington is currently hiring a full time or part time Restaurant Supervisor for our South Barrington, IL location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Potbelly - South Barrington in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Potbelly - South Barrington is hiring immediately, so please apply today!
04/28/2026
Full time
Potbelly - South Barrington is currently hiring a full time or part time Restaurant Supervisor for our South Barrington, IL location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Potbelly - South Barrington in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Potbelly - South Barrington is hiring immediately, so please apply today!
Shift Leader - Customer Service Associate (Restaurant)
Potbelly - South Barrington Barrington, Illinois
PAY TRANSPARENCY: earn between $17.25 and $17.75 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You enjoy problem-solving - You enjoy higher levels of noise from music, customer and employee traffic - You love working in a fast-paced environment - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You can handle the heat of the kitchen - knife skills are a plus! - You're at least 18 years old - A minimum of 1 year supervisory experience in a restaurant or retail environment preferred - You're able to stand/walk for 8-9 hours or as needed - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Lead team members on shifts, including efficient assignment of tasks while providing feedback - Ensure all security procedures are followed - Ensure back-of-the-house procedural standards are met - Count drawers and follow proper daily cash handling procedures - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Others duties as assigned -As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity- Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 5/20/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
04/28/2026
Full time
PAY TRANSPARENCY: earn between $17.25 and $17.75 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? The Shift Leader leads and behaves according to Potbelly values. They will lead a shift by managing and developing associates to execute outstanding product quality and customer service, build sales and control costs for each shift. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You enjoy problem-solving - You enjoy higher levels of noise from music, customer and employee traffic - You love working in a fast-paced environment - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You can handle the heat of the kitchen - knife skills are a plus! - You're at least 18 years old - A minimum of 1 year supervisory experience in a restaurant or retail environment preferred - You're able to stand/walk for 8-9 hours or as needed - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Lead team members on shifts, including efficient assignment of tasks while providing feedback - Ensure all security procedures are followed - Ensure back-of-the-house procedural standards are met - Count drawers and follow proper daily cash handling procedures - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Others duties as assigned -As a requirement of the position, all Shift Leaders and Managers must be trained and pass a Food Safety Certification course. In Illinois, certification is required through the Illinois Department of Public Health, while in all other states certification is required through the National Restaurant Association (ServSafe), National Registry of Food Safety Professionals or the National Environmental Health Association (Prometric). Should the Shift Leader or Manager fail to pass the certification requirements after two attempts, he or she will be not be qualified to continue to perform in a Shift Leader or Management capacity- Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 5/20/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
Restaurant Supervisor - Customer Service Associate
Potbelly - Willowbrook Willowbrook, Illinois
Potbelly - Willowbrook is currently hiring a full time or part time Restaurant Supervisor for our Willowbrook, IL location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Potbelly - Willowbrook in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Potbelly - Willowbrook is hiring immediately, so please apply today!
04/28/2026
Full time
Potbelly - Willowbrook is currently hiring a full time or part time Restaurant Supervisor for our Willowbrook, IL location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Potbelly - Willowbrook in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Potbelly - Willowbrook is hiring immediately, so please apply today!
Team Member - Customer Service Associate (Restaurant)
Potbelly - Holland DT Holland, Michigan
PAY TRANSPARENCY: earn between $13.75 and $14.25 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table: - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You can handle the heat of the kitchen - knife skills are a plus! - You love working in a fast-paced environment - You're a team player - You enjoy higher levels of noise from music, customer and employee traffic - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You're able to stand/walk a minimum of 3 hours or as needed - you are at least 16 years of age - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager. - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - If 18 or older, use of the automatic slicer to prep food items - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Takes delivery/catering/pickup orders over the phone - Others duties as assigned Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 6/5/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
04/28/2026
Full time
PAY TRANSPARENCY: earn between $13.75 and $14.25 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table: - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You can handle the heat of the kitchen - knife skills are a plus! - You love working in a fast-paced environment - You're a team player - You enjoy higher levels of noise from music, customer and employee traffic - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You're able to stand/walk a minimum of 3 hours or as needed - you are at least 16 years of age - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager. - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - If 18 or older, use of the automatic slicer to prep food items - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Takes delivery/catering/pickup orders over the phone - Others duties as assigned Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 6/5/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.
Restaurant Supervisor - Customer Service Associate
Dunkin/Baskin - Houghton Houghton, Michigan
Dunkin/Baskin - Houghton is currently hiring a full time or part time Restaurant Supervisor for our Houghton, MI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin/Baskin - Houghton in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Dunkin/Baskin - Houghton is hiring immediately, so please apply today!
04/28/2026
Full time
Dunkin/Baskin - Houghton is currently hiring a full time or part time Restaurant Supervisor for our Houghton, MI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin/Baskin - Houghton in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Dunkin/Baskin - Houghton is hiring immediately, so please apply today!
Shift Leader - Customer Service Associate (Restaurant)
Dunkin' - Tomah Tomah, Wisconsin
Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: - Lead by example and support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory, or handling cash - Train and coach crew members to be their best - Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards - Step in for the manager when needed, help make key decisions What You Bring to the Table: - Previous experience in food service or retail (leadership experience is a plus!) - A positive attitude and strong communication skills - Ability to multitask and stay cool under pressure - Willingness to work flexible hours, including early mornings, weekends, and holidays - A team-first mindset and a passion for great coffee and customer service - Must be at least 18 years of age - You're fluent in English and eligible to work in the U.S. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
04/28/2026
Full time
Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: - Lead by example and support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory, or handling cash - Train and coach crew members to be their best - Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards - Step in for the manager when needed, help make key decisions What You Bring to the Table: - Previous experience in food service or retail (leadership experience is a plus!) - A positive attitude and strong communication skills - Ability to multitask and stay cool under pressure - Willingness to work flexible hours, including early mornings, weekends, and holidays - A team-first mindset and a passion for great coffee and customer service - Must be at least 18 years of age - You're fluent in English and eligible to work in the U.S. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Shift Leader - Customer Service Associate (Restaurant)
Dunkin' - West Salem West Salem, Wisconsin
Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: - Lead by example and support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory, or handling cash - Train and coach crew members to be their best - Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards - Step in for the manager when needed, help make key decisions What You Bring to the Table: - Previous experience in food service or retail (leadership experience is a plus!) - A positive attitude and strong communication skills - Ability to multitask and stay cool under pressure - Willingness to work flexible hours, including early mornings, weekends, and holidays - A team-first mindset and a passion for great coffee and customer service - Must be at least 18 years of age - You're fluent in English and eligible to work in the U.S. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
04/28/2026
Full time
Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: - Lead by example and support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory, or handling cash - Train and coach crew members to be their best - Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards - Step in for the manager when needed, help make key decisions What You Bring to the Table: - Previous experience in food service or retail (leadership experience is a plus!) - A positive attitude and strong communication skills - Ability to multitask and stay cool under pressure - Willingness to work flexible hours, including early mornings, weekends, and holidays - A team-first mindset and a passion for great coffee and customer service - Must be at least 18 years of age - You're fluent in English and eligible to work in the U.S. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
Shift Manager - Customer Service Associate (Restaurant)
Dunkin/Baskin - Wausau Wausau, Wisconsin
Dunkin/Baskin - Wausau is currently looking for a full time or part time Shift Manager to join our team in Wausau, WI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals. As a Shift Manager, you may be responsible for: -Food quality and safety -Internal communication -Inventory management -Daily maintenance and cleanliness -Managing/leading your team -Exceptional customer service -Training and schedule management of team members We can't wait for you to join our team. We are interviewing immediately, so apply ASAP!
04/28/2026
Full time
Dunkin/Baskin - Wausau is currently looking for a full time or part time Shift Manager to join our team in Wausau, WI. Shift Managers keep day to day operations running smoothly by leading their teams to success. A successful Shift Manager will keep everything running smoothly and roll up their sleeves to join their team when needed. Requirements: Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting restaurant standards, monitoring safety, security, and profitability, and communicating with the next Shift Manager to help prepare him/her to run a great shift, too. Shift Managers may also be responsible for meeting targets during their shifts and for helping their assigned teams meet their goals. As a Shift Manager, you may be responsible for: -Food quality and safety -Internal communication -Inventory management -Daily maintenance and cleanliness -Managing/leading your team -Exceptional customer service -Training and schedule management of team members We can't wait for you to join our team. We are interviewing immediately, so apply ASAP!
Restaurant Supervisor - Customer Service Associate
Dunkin/Baskin - Wausau Wausau, Wisconsin
Dunkin/Baskin - Wausau is currently hiring a full time or part time Restaurant Supervisor for our Wausau, WI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin/Baskin - Wausau in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Dunkin/Baskin - Wausau is hiring immediately, so please apply today!
04/28/2026
Full time
Dunkin/Baskin - Wausau is currently hiring a full time or part time Restaurant Supervisor for our Wausau, WI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin/Baskin - Wausau in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Dunkin/Baskin - Wausau is hiring immediately, so please apply today!
Restaurant Supervisor - Customer Service Associate
Taco Bell - W. Mcpherson Highway Clyde, Ohio
Taco Bell - W. Mcpherson Highway is currently hiring a full time or part time Restaurant Supervisor for our Clyde, OH location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - W. Mcpherson Highway in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Taco Bell - W. Mcpherson Highway is hiring immediately, so please apply today!
04/28/2026
Full time
Taco Bell - W. Mcpherson Highway is currently hiring a full time or part time Restaurant Supervisor for our Clyde, OH location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - W. Mcpherson Highway in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Taco Bell - W. Mcpherson Highway is hiring immediately, so please apply today!
Restaurant Supervisor - Customer Service Associate
Dunkin/Baskin - Marshfield Marshfield, Wisconsin
Dunkin/Baskin - Marshfield is currently hiring a full time or part time Restaurant Supervisor for our Marshfield, WI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin/Baskin - Marshfield in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Dunkin/Baskin - Marshfield is hiring immediately, so please apply today!
04/28/2026
Full time
Dunkin/Baskin - Marshfield is currently hiring a full time or part time Restaurant Supervisor for our Marshfield, WI location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin/Baskin - Marshfield in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Dunkin/Baskin - Marshfield is hiring immediately, so please apply today!
Restaurant Supervisor - Customer Service Associate
Dunkin' - Baxter on Dellwood Drive Baxter, Minnesota
Dunkin' - Baxter on Dellwood Drive is currently hiring a full time or part time Restaurant Supervisor for our Baxter, MN location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin' - Baxter on Dellwood Drive in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Dunkin' - Baxter on Dellwood Drive is hiring immediately, so please apply today!
04/28/2026
Full time
Dunkin' - Baxter on Dellwood Drive is currently hiring a full time or part time Restaurant Supervisor for our Baxter, MN location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Dunkin' - Baxter on Dellwood Drive in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Applicants for this role should have effective verbal and written communication skills. Restaurant Supervisor responsibilities -Monitor team members to follow all service standards. -Supervise service of guests, being watchful of signals from guests in need of service. -Assist manager to establish and monitor sidework duty completion. -Read daily communication sheets from previous shift and prepare one for the following shift. -Check restaurant for cleanliness and set up. Check tables for cleanliness and proper set up. -Communicate both verbally and in writing to provide clear direction to staff. -Comply with attendance rules and be available to work on a regular basis. -Perform any other job related duties as assigned. Thanks for your interest in this role. We hope to meet you soon. Dunkin' - Baxter on Dellwood Drive is hiring immediately, so please apply today!
Shift Leader - Customer Service Associate (Restaurant)
Dunkin' - Prairie du Chien Prairie Du Chien, Wisconsin
Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: - Lead by example and support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory, or handling cash - Train and coach crew members to be their best - Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards - Step in for the manager when needed, help make key decisions What You Bring to the Table: - Previous experience in food service or retail (leadership experience is a plus!) - A positive attitude and strong communication skills - Ability to multitask and stay cool under pressure - Willingness to work flexible hours, including early mornings, weekends, and holidays - A team-first mindset and a passion for great coffee and customer service - Must be at least 18 years of age - You're fluent in English and eligible to work in the U.S. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
04/28/2026
Full time
Step Up, Lead On, and Keep America Running! Why Dunkin'? America runs on Dunkin', and so do our teams! We're seeking motivated, energetic, and reliable individuals to join our team as Shift Leaders. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin'/Baskin franchisee is a great career choice. Our team is committed to making our guests' day by serving them with a great product, a smile, and heck, maybe even a joke or two. ! Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time. Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members. What You'll Do: As a Shift Leader, you'll be the go-to person during your shift, helping to: - Lead by example and support your team in delivering top-notch guest service - Keep operations running smoothly - prepping food, managing inventory, or handling cash - Train and coach crew members to be their best - Ensure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards - Step in for the manager when needed, help make key decisions What You Bring to the Table: - Previous experience in food service or retail (leadership experience is a plus!) - A positive attitude and strong communication skills - Ability to multitask and stay cool under pressure - Willingness to work flexible hours, including early mornings, weekends, and holidays - A team-first mindset and a passion for great coffee and customer service - Must be at least 18 years of age - You're fluent in English and eligible to work in the U.S. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.

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