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PAY TRANSPARENCY: earn between $12.75 and $13.25 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table: - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You can handle the heat of the kitchen - knife skills are a plus! - You love working in a fast-paced environment - You're a team player - You enjoy higher levels of noise from music, customer and employee traffic - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You're able to stand/walk a minimum of 3 hours or as needed - you are at least 16 years of age - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager. - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - If 18 or older, use of the automatic slicer to prep food items - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Takes delivery/catering/pickup orders over the phone - Others duties as assigned Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 5/5/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

JOB REQUIREMENTS AND DUTIES You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product Work Conditions EXPOSURE TO Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Far vision and night vision for driving. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions PHYSICAL REQUIREMENTS , including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery. JB.0.00.LN

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. Required Preferred Job Industries Retail

JOB REQUIREMENTS AND DUTIES You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings. General Job Duties For All Store Team Members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product Work Conditions EXPOSURE TO Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. Far vision and night vision for driving. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions PHYSICAL REQUIREMENTS , including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. During delivery of product, navigation of five or more flights of stairs may be required. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers. Requires Valid driver's license with safe driving record meeting company standards. Access to insured vehicle which can be used for delivery. JB.0.00.LN

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience: Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community. Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams. GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals. ESSENTIAL FUNCTIONS: Understands that safety is the number one priority and practices safe behaviors in everything they do. Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs. Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying "hello" throughout the Store as well as saying "thank you" with every register transaction. Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed. Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas. Maintains a professional appearance and adheres to the Company's dress code at all times. Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas. Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards. Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers. Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards. As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise. Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals. Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders. Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow. COMPETENCIES: Manages Work Processes Business Acumen Plans, Aligns & Prioritizes Builds Talent Collaborates Leading by Example Communicates Effectively Ensures Accountability & Execution QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner. Ability to perform basic mathematical calculations commonly used in retail environments. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 pounds. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds. SUPERVISORY RESPONSIBILITIES: None DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. COMPENSATION The base pay range for this role is $16.90 - $17.40. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Required Preferred Job Industries Retail

PAY TRANSPARENCY: earn between $15.25 and $15.75 plus digital tips! Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States. But toasty sandwiches are only as good as the people behind them. And yeah, we've got the best. Ready to join our growing Potbelly Nation? A Potbelly Associate's job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment. What's In It For You : - Competitive pay! - Medical, Dental & Vision Insurance - Domestic Partnership Benefits - Paid Parental Leave - FSA and HSA with Employer Contribution - Commuter Benefit Program - Retirement Savings 401(k) with company match - Employee Assistance Program - Paid Time Off - Discount Program - Flexible Work Schedule - Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify What you bring to the table: - You want to delight customers with great food and good vibes - You are friendly and customer service oriented - You have strong written and verbal communication skills - You can handle the heat of the kitchen - knife skills are a plus! - You love working in a fast-paced environment - You're a team player - You enjoy higher levels of noise from music, customer and employee traffic - You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish - You're able to stand/walk a minimum of 3 hours or as needed - you are at least 16 years of age - You're able to lift up to 10 pounds frequently and up to 50 pounds occasionally - Illinois Applicants - all IL employees are required to become food safety certified within 30 days of employment. Job Duties and Functions - Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager. - Comply with health and safety standards for food, cleanliness and safety - Restock food line, chips and cooler - Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently - If 18 or older, use of the automatic slicer to prep food items - Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash - Operate cash register: handle, balance and follow all cash handling procedures - Effectively handle customer complaints/issues - Takes delivery/catering/pickup orders over the phone - Others duties as assigned Potbelly cannot make guarantees about tip earnings At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need. We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state or local law. ?Potbelly Sandwich Works may use artificial intelligence (AI)-assisted tools as part of its hiring and recruitment process. These tools may collect and analyze data including questionnaire and assessment responses, resume content, and professional profile information. AI-assisted tools are used for all position types. All final employment decisions are made by people. Potbelly may also use additional AI-assisted tools from time to time in its hiring process. If you have questions about how AI is used in connection with your application, or if you would like to request a reasonable accommodation related to the use of AI in the hiring process, please contact . Application Deadline: Applications must be submitted by 5/27/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members Provide team support and leadership through training, coaching, and mentoring of team members and team recognition Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts Support the financial health of the practice through office budget review and managing copay and revenue cycle Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams Strong written and verbal communication skills Proven track record of leading successful change management and process improvement efforts preferred Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Hoboken, NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members Provide team support and leadership through training, coaching, and mentoring of team members and team recognition Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts Support the financial health of the practice through office budget review and managing copay and revenue cycle Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs What you'll need: At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams Strong written and verbal communication skills Proven track record of leading successful change management and process improvement efforts preferred Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 to $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full-time role, working 40 hours per week, based in-person with our team and patients at our Hoboken, NJ with 8 hour shifts generally taking place Monday - Friday between 7:30a - 6:00p. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today Paid sabbatical for every five years of service Free One Medical memberships for yourself, your friends and family Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues Competitive Medical, Dental and Vision plans Pre-Tax commuter benefits PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family 401K match Credit towards emergency childcare Company paid maternity and paternity leave Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%. UpToDate Subscription - An evidence-based clinical research tool Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education Rounds - Providers end patient care one hour early each week to participate in this shared learning experience Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Benefits Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Match Short-Term & Long-Term Disability $0 Copay for Legacy Provider visits $0 Copay for prescriptions filled at Legacy Pharmacies Travel Insurance & Pet Insurance Subsidized Gym Membership And much more! Clinician-Specific Benefits Include: Paid Malpractice Insurance (Occurrence-Based) CME Reimbursement + CME Time Qualified FQHC Loan Repayment and other programs paying up to $180K National Health Service Corps (NHSC) Pays up to $50,000 for every 2 years of service at an FQHC Texas Physician Education Loan Repayment Program (PELRP) Pays up to $180,000 Access to dedicated onboarding and provider support for a smooth and successful start Apply today in less than 3 minutes using your phone, tablet, or computer! Location: Legacy Pasadena Southmore - 1951 Southmore Ave. Pasadena, TX 77502 Physician Family Medicine - Faculty (Job Overview) Schedule: Monday-Friday (8AM-5PM) Are you passionate about shaping the future of family medicine? At Legacy Community Health, we invite you to be a part of our warm and dedicated team as a Faculty Advisor for residents affiliated with the Houston Methodist Family Medicine Residency Program. Here, your role goes beyond traditional teaching; it's about making a meaningful impact in the community and nurturing the next generation of healthcare professionals. POSITION SUMMARY: S erves as faculty advisor for residents who have clinic at Legacy, including meeting with residents quarterly, and completing or updating an Individual Learning Plan for each resident by December. This is a Legacy-employed position that supports the Houston Methodist Family Medicine Residency Program. The faculty position is 70% clinical practice, including the physician s own continuity clinic as well as precepting (supervision and billing) of the family medicine residents. The remaining 30% administrative includes the program responsibilities listed in this job description. Role Highlights: Serve as a mentor and advisor to residents, helping them grow both professionally and personally. Work Environment: Collaborate with a diverse team committed to excellence in healthcare education. Growth Opportunities: Engage in continuous learning and development through our comprehensive programs. Impact: Play a crucial role in enhancing community healthcare and the lives of our patients. Team Collaboration: Work alongside passionate colleagues who are dedicated to making a difference every day. Mission-Driven: Be part of an organization that is focused on providing high-quality healthcare to all. At Legacy Community Health, we believe in fostering an environment where you can achieve a fulfilling work-life balance, all while pursuing your passion for teaching and healthcare. Key Responsibilities Actively participate in residency recruitment, including reviewing ERAS applications, interviewing, and evaluating applicants. Assist residents with Quality Improvement and PICO projects, participating in workshops and research days. Precept residents in clinic and provide timely evaluations of their performance. Meet regularly with advisees on programmatic remediation for academic or professionalism concerns. Supervise resident procedures in clinic and confirm procedure logs. Monitor resident advises desktop management in Epic and serves as a back-up for urgent needs. Participate in virtual and in-person didactics, Journal Club, and Morbidity & Mortality presentations. Develop and present lectures and workshops, overseeing curricular areas and updating documents as needed. Act as Champion for key administrative roles and provide back-up on call coverage. Engage in committees, meetings, and workshops, contributing to program improvement projects. Demonstrate scholarly activity through presentations, publications, and committee leadership. Minimum Qualifications Graduation from an accredited medical school (US or TMB-approved) is required. American Board of Family Medicine (ABFM) or American Osteopathic Board of Family Medicine (AOBFM) certification is required. Must have Texas Medical License. Completion of 36-month Family Medicine Residency is required. Excellent communication skills and customer service skills. Ability to precept Prenatal care in clinic. Ability to precept clinical encounters for patients of all ages. Ability to precept the full scope of procedures done at the residency procedure clinic: large joint injections, various skin procedures, LARC insertion and removal, colposcopy, toenail removals. Ability to interpret in-office EKG and Spirometry results. Ability to complete encounter notes in a timely manner. Must be able to manage multiple deadlines and decision-making responsibilities. Bilingual / Spanish fluency is preferred. About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you. At Legacy Community Health, our mission Driving healthy change in our communities guides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department: Approachable & Collaborative We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility. Driven & Committed We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change within ourselves, our teams, and the communities we serve. Perceptive & Thoughtful Communicators We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

Sign On Bonus Eligible! Yearly continuing education allowance Medical, Dental, Vision and 401k Competitive salary and bonus program 20 days of PTO 11 paid holidays yearly Grow a relationship with your patients Work in your community Proprietary technological systems Our Mission : At ConcertoCare, we believe seniors and older adults with complex care needs deserve a more holistic, equitable, and compassionate approach to health and wellness. ConcertoCare s tech-enabled in-home care teams leverage our value-based, interdisciplinary care model to address unmet health and social needs and improve patients quality of life, partnering with them, their caregivers, families, health providers, and communities. Our Vision: We will redefine care and aging for millions of US seniors and other adults with complex care needs by perfecting the kind of human-first, tech-enabled care in the home that we would want for our families. ConcertoCare is seeking an Advanced Practice Provider Nurse Practitioner or Physician Assistant to be a core member of a multi-disciplinary Field Team that delivers home- and community-based care to patients with complex needs. The ConcertoCare Advanced Practice Provider (Nurse Practitioner and Physician Assistant) delivers in-home clinical services to patients with the support of an integrated multidisciplinary care team. Our Advanced Practice Providers build meaningful relationships with patients and their caregivers, supporting them to provide care aligned with what matters most to our patients and to champion patient-centered strategies that guide our care teams. This is an ideal position for a clinician who seeks an opportunity for top of license practice , enjoys a collaborative team-based approach to care, and is excited to engage in developing and nurturing our innovative, value-based clinical model focused on caring for patients with complex needs who are inadequately served by traditional healthcare delivery systems. This exciting role allows you to deliver clinical care flexibly through a blend of in-person care delivery at your patient s home and virtual care delivery from your own home, with the support of nurses, community health workers, medical assistants, nurse case managers, clinical social workers, and clinical pharmacists. This position also affords professional development via dedicated clinical education programming and real-time support from our on-staff world-class experts in geriatric medicine, palliative care, geriatric psychiatry, clinical pharmacy, care management, and social determinants of health and health equity. Nurse Practitioner and Physician Assistant Responsibilities: Provision of compassionate, individualized, and holistic patient care including comprehensive care, urgent care, and chronic condition management that aligns with a value-based care delivery model, reflects appropriate patient risk stratification and integrates with multidisciplinary team services. Collaboration with the multidisciplinary team to cooperatively deliver transitions of care support, social determinants of health interventions, behavioral health evaluation and management, and complex medication management as clinically appropriate. Delivery of exceptional clinical care both in-person and virtually, with in-person settings including private homes, congregate living facilities, ambulatory clinics, and/or skilled nursing facilities. Integration of clinical practices, data dashboards, and operational processes that support the achievement of company performance goals into daily clinical approaches and workflows. Promotion of and participation in patient engagement and experience initiatives and efforts. Maintenance of comprehensive medical records including timely and accurate completion of clinical documentation and coding for clinical encounters, up-to-date medication reconciliation, and recording of patient care-related activities and communications. Active participation in care team huddles, operational huddles, organizational meetings, and clinical partnership meetings as requested including preparation and follow-up activities. Collaborative engagement with internal care team members as well as external providers and clinical partners to support care coordination including goals of care. Adherence to medical policies, protocols, criteria, and clinical guidelines to ensure best practices are maintained for clinically effective and efficient care delivery. Adherence to compliance policies, procedures, and standards of conduct including all applicable laws and regulations. Supportive function as growth/engagement ambassador in initiating, developing, and sustaining relationships with patients, caregivers, congregate living facility staff, and clinical partners. Participation in after-hours on-call schedule and other clinical care cross-coverage as requested. Other market-specific duties as assigned. Nurse Practitioner and Physician Assistant Qualifications Nurse Practitioner with graduation from an accredited health professions school and successful completion of an ANCC or AANP certification; or board-certified Physician Assistant. Nurse Practitioners who only possess PMHNP or NNP certifications, are not eligible for this position. Active licensure in applicable state(s). Active DEA licensure and state-specific controlled substance registration, as applicable. Advanced training in geriatrics and/or palliative medicine preferred. Certification in basic life support (BLS) required. Clinical experience caring for aging adults and adults with complex care needs required. Clinical experience caring for patients in the home setting including private homes and/or congregate living facilities preferred. Previous experience with managed care and/or value-based healthcare delivery preferred. Average to advanced computer and software skills required. Ability and means to travel as needed in a timely manner to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS IF DRIVING YOUR OWN VEHICLE: Licensed for a minimum of 5 years. No vehicle-related suspensions, DUI, reckless driving, leaving the scene of an accident, vehicular manslaughter, felony convictions, or 3 or more moving violations within the last 5 years. No more than 2 moving violations or 1 at-fault accident in the last 3 years. Vaccination Policy ConcertoCare requires all frontline workers to be fully vaccinated and to provide records for validation. Base Salary/ Wage Range $140,000 to $150,000 plus annual bonus . Compensation for the role is commensurate with the candidate s qualifications, skills, competencies, and experience and may fall outside of the range shown. ConcertoCare offers a competitive total rewards package, which includes full healthcare coverage, a 401K with match, and a broad range of other health, wellness, and financial benefits. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ConcertoCare is an Alcohol/Drug/Smoke-Free Workplace

Sign On Bonus Eligible! Yearly continuing education allowance Medical, Dental, Vision and 401k Competitive salary and bonus program 20 days of PTO 11 paid holidays yearly Grow a relationship with your patients Work in your community Proprietary technological systems Our Mission : At ConcertoCare, we believe seniors and older adults with complex care needs deserve a more holistic, equitable, and compassionate approach to health and wellness. ConcertoCare s tech-enabled in-home care teams leverage our value-based, interdisciplinary care model to address unmet health and social needs and improve patients quality of life, partnering with them, their caregivers, families, health providers, and communities. Our Vision: We will redefine care and aging for millions of US seniors and other adults with complex care needs by perfecting the kind of human-first, tech-enabled care in the home that we would want for our families. ConcertoCare is seeking an Advanced Practice Provider Nurse Practitioner or Physician Assistant to be a core member of a multi-disciplinary Field Team that delivers home- and community-based care to patients with complex needs. The ConcertoCare Advanced Practice Provider (Nurse Practitioner and Physician Assistant) delivers in-home clinical services to patients with the support of an integrated multidisciplinary care team. Our Advanced Practice Providers build meaningful relationships with patients and their caregivers, supporting them to provide care aligned with what matters most to our patients and to champion patient-centered strategies that guide our care teams. This is an ideal position for a clinician who seeks an opportunity for top of license practice , enjoys a collaborative team-based approach to care, and is excited to engage in developing and nurturing our innovative, value-based clinical model focused on caring for patients with complex needs who are inadequately served by traditional healthcare delivery systems. This exciting role allows you to deliver clinical care flexibly through a blend of in-person care delivery at your patient s home and virtual care delivery from your own home, with the support of nurses, community health workers, medical assistants, nurse case managers, clinical social workers, and clinical pharmacists. This position also affords professional development via dedicated clinical education programming and real-time support from our on-staff world-class experts in geriatric medicine, palliative care, geriatric psychiatry, clinical pharmacy, care management, and social determinants of health and health equity. Nurse Practitioner and Physician Assistant Responsibilities: Provision of compassionate, individualized, and holistic patient care including comprehensive care, urgent care, and chronic condition management that aligns with a value-based care delivery model, reflects appropriate patient risk stratification and integrates with multidisciplinary team services. Collaboration with the multidisciplinary team to cooperatively deliver transitions of care support, social determinants of health interventions, behavioral health evaluation and management, and complex medication management as clinically appropriate. Delivery of exceptional clinical care both in-person and virtually, with in-person settings including private homes, congregate living facilities, ambulatory clinics, and/or skilled nursing facilities. Integration of clinical practices, data dashboards, and operational processes that support the achievement of company performance goals into daily clinical approaches and workflows. Promotion of and participation in patient engagement and experience initiatives and efforts. Maintenance of comprehensive medical records including timely and accurate completion of clinical documentation and coding for clinical encounters, up-to-date medication reconciliation, and recording of patient care-related activities and communications. Active participation in care team huddles, operational huddles, organizational meetings, and clinical partnership meetings as requested including preparation and follow-up activities. Collaborative engagement with internal care team members as well as external providers and clinical partners to support care coordination including goals of care. Adherence to medical policies, protocols, criteria, and clinical guidelines to ensure best practices are maintained for clinically effective and efficient care delivery. Adherence to compliance policies, procedures, and standards of conduct including all applicable laws and regulations. Supportive function as growth/engagement ambassador in initiating, developing, and sustaining relationships with patients, caregivers, congregate living facility staff, and clinical partners. Participation in after-hours on-call schedule and other clinical care cross-coverage as requested. Other market-specific duties as assigned. Nurse Practitioner and Physician Assistant Qualifications Nurse Practitioner with graduation from an accredited health professions school and successful completion of an ANCC or AANP certification; or board-certified Physician Assistant. Nurse Practitioners who only possess PMHNP or NNP certifications, are not eligible for this position. Active licensure in applicable state(s). Active DEA licensure and state-specific controlled substance registration, as applicable. Advanced training in geriatrics and/or palliative medicine preferred. Certification in basic life support (BLS) required. Clinical experience caring for aging adults and adults with complex care needs required. Clinical experience caring for patients in the home setting including private homes and/or congregate living facilities preferred. Previous experience with managed care and/or value-based healthcare delivery preferred. Average to advanced computer and software skills required. Ability and means to travel as needed in a timely manner to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS IF DRIVING YOUR OWN VEHICLE: Licensed for a minimum of 5 years. No vehicle-related suspensions, DUI, reckless driving, leaving the scene of an accident, vehicular manslaughter, felony convictions, or 3 or more moving violations within the last 5 years. No more than 2 moving violations or 1 at-fault accident in the last 3 years. Vaccination Policy ConcertoCare requires all frontline workers to be fully vaccinated and to provide records for validation. Base Salary/ Wage Range $140,000 to $150,000 plus annual bonus . Compensation for the role is commensurate with the candidate s qualifications, skills, competencies, and experience and may fall outside of the range shown. ConcertoCare offers a competitive total rewards package, which includes full healthcare coverage, a 401K with match, and a broad range of other health, wellness, and financial benefits. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ConcertoCare is an Alcohol/Drug/Smoke-Free Workplace

Sign On Bonus Eligible! Yearly continuing education allowance Medical, Dental, Vision and 401k Competitive salary and bonus program 20 days of PTO 11 paid holidays yearly Grow a relationship with your patients Work in your community Proprietary technological systems Our Mission : At ConcertoCare, we believe seniors and older adults with complex care needs deserve a more holistic, equitable, and compassionate approach to health and wellness. ConcertoCare s tech-enabled in-home care teams leverage our value-based, interdisciplinary care model to address unmet health and social needs and improve patients quality of life, partnering with them, their caregivers, families, health providers, and communities. Our Vision: We will redefine care and aging for millions of US seniors and other adults with complex care needs by perfecting the kind of human-first, tech-enabled care in the home that we would want for our families. ConcertoCare is seeking an Advanced Practice Provider Nurse Practitioner or Physician Assistant to be a core member of a multi-disciplinary Field Team that delivers home- and community-based care to patients with complex needs. The ConcertoCare Advanced Practice Provider (Nurse Practitioner and Physician Assistant) delivers in-home clinical services to patients with the support of an integrated multidisciplinary care team. Our Advanced Practice Providers build meaningful relationships with patients and their caregivers, supporting them to provide care aligned with what matters most to our patients and to champion patient-centered strategies that guide our care teams. This is an ideal position for a clinician who seeks an opportunity for top of license practice , enjoys a collaborative team-based approach to care, and is excited to engage in developing and nurturing our innovative, value-based clinical model focused on caring for patients with complex needs who are inadequately served by traditional healthcare delivery systems. This exciting role allows you to deliver clinical care flexibly through a blend of in-person care delivery at your patient s home and virtual care delivery from your own home, with the support of nurses, community health workers, medical assistants, nurse case managers, clinical social workers, and clinical pharmacists. This position also affords professional development via dedicated clinical education programming and real-time support from our on-staff world-class experts in geriatric medicine, palliative care, geriatric psychiatry, clinical pharmacy, care management, and social determinants of health and health equity. Nurse Practitioner and Physician Assistant Responsibilities: Provision of compassionate, individualized, and holistic patient care including comprehensive care, urgent care, and chronic condition management that aligns with a value-based care delivery model, reflects appropriate patient risk stratification and integrates with multidisciplinary team services. Collaboration with the multidisciplinary team to cooperatively deliver transitions of care support, social determinants of health interventions, behavioral health evaluation and management, and complex medication management as clinically appropriate. Delivery of exceptional clinical care both in-person and virtually, with in-person settings including private homes, congregate living facilities, ambulatory clinics, and/or skilled nursing facilities. Integration of clinical practices, data dashboards, and operational processes that support the achievement of company performance goals into daily clinical approaches and workflows. Promotion of and participation in patient engagement and experience initiatives and efforts. Maintenance of comprehensive medical records including timely and accurate completion of clinical documentation and coding for clinical encounters, up-to-date medication reconciliation, and recording of patient care-related activities and communications. Active participation in care team huddles, operational huddles, organizational meetings, and clinical partnership meetings as requested including preparation and follow-up activities. Collaborative engagement with internal care team members as well as external providers and clinical partners to support care coordination including goals of care. Adherence to medical policies, protocols, criteria, and clinical guidelines to ensure best practices are maintained for clinically effective and efficient care delivery. Adherence to compliance policies, procedures, and standards of conduct including all applicable laws and regulations. Supportive function as growth/engagement ambassador in initiating, developing, and sustaining relationships with patients, caregivers, congregate living facility staff, and clinical partners. Participation in after-hours on-call schedule and other clinical care cross-coverage as requested. Other market-specific duties as assigned. Nurse Practitioner and Physician Assistant Qualifications Nurse Practitioner with graduation from an accredited health professions school and successful completion of an ANCC or AANP certification; or board-certified Physician Assistant. Nurse Practitioners who only possess PMHNP or NNP certifications, are not eligible for this position. Active licensure in applicable state(s). Active DEA licensure and state-specific controlled substance registration, as applicable. Advanced training in geriatrics and/or palliative medicine preferred. Certification in basic life support (BLS) required. Clinical experience caring for aging adults and adults with complex care needs required. Clinical experience caring for patients in the home setting including private homes and/or congregate living facilities preferred. Previous experience with managed care and/or value-based healthcare delivery preferred. Average to advanced computer and software skills required. Ability and means to travel as needed in a timely manner to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS IF DRIVING YOUR OWN VEHICLE: Licensed for a minimum of 5 years. No vehicle-related suspensions, DUI, reckless driving, leaving the scene of an accident, vehicular manslaughter, felony convictions, or 3 or more moving violations within the last 5 years. No more than 2 moving violations or 1 at-fault accident in the last 3 years. Vaccination Policy ConcertoCare requires all frontline workers to be fully vaccinated and to provide records for validation. Base Salary/ Wage Range $140,000 to $150,000 plus annual bonus . Compensation for the role is commensurate with the candidate s qualifications, skills, competencies, and experience and may fall outside of the range shown. ConcertoCare offers a competitive total rewards package, which includes full healthcare coverage, a 401K with match, and a broad range of other health, wellness, and financial benefits. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ConcertoCare is an Alcohol/Drug/Smoke-Free Workplace