Job Description The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager. Essential Duties/Job Qualifications As part of the qualification process for the Armed Driver Guard position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Responsibilities: Complete and maintaining scheduling/routing on daily basis Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations. Maintaining effectiveness and efficiency of route, terminal and vault operations. Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing. Investigating accidents and processing required paperwork Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and or complaints and solving logistical issues. Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers. Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions. Communication with all employees to Immediately resolve any outstanding issues and/or complaints. Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis. Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives. Recruiting, interviewing, testing, selecting, training and supervising of operations personnel. Oversight and coordination of maintenance of vehicles, forklifts and other equipment. Emergency response to include response to employee injuries, facility security incidents, vehicle incidents and security investigations. Manipulation and maintenance of route and vault data to include manual paperwork and electronic data. All other duties as assigned by the Operations Manager/Branch Manager. Skills and Qualifications : A valid firearms permit. A strong, positive, leadership and supervisory presence proven through professional experience is required. Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required. Experience in transportation and warehousing, transportation logistics, or a related field required. Experience in banking or retail cash, and ATM operations preferred. Excellent computer skills and a working knowledge of Microsoft Office programs required. Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required. Lift: - 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: - 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X) - 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) - 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X) Climb: - Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
04/05/2026
Full time
Job Description The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager. Essential Duties/Job Qualifications As part of the qualification process for the Armed Driver Guard position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Responsibilities: Complete and maintaining scheduling/routing on daily basis Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations. Maintaining effectiveness and efficiency of route, terminal and vault operations. Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing. Investigating accidents and processing required paperwork Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and or complaints and solving logistical issues. Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers. Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions. Communication with all employees to Immediately resolve any outstanding issues and/or complaints. Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis. Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives. Recruiting, interviewing, testing, selecting, training and supervising of operations personnel. Oversight and coordination of maintenance of vehicles, forklifts and other equipment. Emergency response to include response to employee injuries, facility security incidents, vehicle incidents and security investigations. Manipulation and maintenance of route and vault data to include manual paperwork and electronic data. All other duties as assigned by the Operations Manager/Branch Manager. Skills and Qualifications : A valid firearms permit. A strong, positive, leadership and supervisory presence proven through professional experience is required. Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required. Experience in transportation and warehousing, transportation logistics, or a related field required. Experience in banking or retail cash, and ATM operations preferred. Excellent computer skills and a working knowledge of Microsoft Office programs required. Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required. Lift: - 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: - 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X) - 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) - 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X) Climb: - Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Salary Range: $60,000.00 to $70,000.00 per year commensurate upon skill set, experience, and competency in operational leadership roles. The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager. Typical Duties / Responsibilities: Complete and maintaining scheduling/routing on daily basis Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations. Maintaining effectiveness and efficiency of route, terminal and vault operations. Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing. Investigating accidents and processing required paperwork Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and or complaints and solving logistical issues. Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers. Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions. Communication with all employees to Immediately resolve any outstanding issues and/or complaints. Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis. Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives. Recruiting, interviewing, testing, selecting, training and supervising of operations personnel. Oversight and coordination of maintenance of vehicles, forklifts and other equipment. Emergency response to include response to employee injuries, facility security incidents, vehicle incidents and security investigations. Manipulation and maintenance of route and vault data to include manual paperwork and electronic data. All other duties as assigned by the Operations Manager/Branch Manager. Skills and Qualifications : A valid firearms permit. A strong, positive, leadership and supervisory presence proven through professional experience is required. Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required. Experience in transportation and warehousing, transportation logistics, or a related field required. Experience in banking or retail cash, and ATM operations preferred. Excellent computer skills and a working knowledge of Microsoft Office programs required. Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required. Essential Duties/Job Qualifications: As part of the qualification process for the Operation Supervisor position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: - 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: - 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X) - 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) - 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X) Climb: - Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
04/05/2026
Full time
Salary Range: $60,000.00 to $70,000.00 per year commensurate upon skill set, experience, and competency in operational leadership roles. The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault. The Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. This includes operational responsibility for all route operations (armored and ATM), vault and facility security operations as directed by the Operations Manager/Branch Manager. Typical Duties / Responsibilities: Complete and maintaining scheduling/routing on daily basis Oversight and coordination of armored and ATM route, dispatch, first-line ATM maintenance, vault and terminal operations. Maintaining effectiveness and efficiency of route, terminal and vault operations. Safety of employees, vehicles, and facilities through training, monitoring and enforcement of policies and procedures Security of cargo and terminal through training, monitoring, and enforcement of policies and procedures including terminal opening and closing. Investigating accidents and processing required paperwork Developing and maintaining customer service capabilities among all operations staff. Responding to customer inquiries and or complaints and solving logistical issues. Coordinating with sales, other Division branches and departments, Division and corporate staff, other carriers, and vendors in creating and implementing viable operational solutions to new customers. Controlling overtime hours. Monitoring employee vacation schedules. Maintaining effectiveness and efficiency of operational functions. Communication with all employees to Immediately resolve any outstanding issues and/or complaints. Completion of any and all additional responsibilities that are assigned by the Operations Manager and/or other Management Team Members on an "as needed" basis. Provide leadership that is dedicated to professionalism, continuous improvement, and exceeding challenging goals and objectives. Recruiting, interviewing, testing, selecting, training and supervising of operations personnel. Oversight and coordination of maintenance of vehicles, forklifts and other equipment. Emergency response to include response to employee injuries, facility security incidents, vehicle incidents and security investigations. Manipulation and maintenance of route and vault data to include manual paperwork and electronic data. All other duties as assigned by the Operations Manager/Branch Manager. Skills and Qualifications : A valid firearms permit. A strong, positive, leadership and supervisory presence proven through professional experience is required. Excellent verbal and written communication skills and the ability to teach, coach, and present to small and large groups is required. Experience in transportation and warehousing, transportation logistics, or a related field required. Experience in banking or retail cash, and ATM operations preferred. Excellent computer skills and a working knowledge of Microsoft Office programs required. Strong desire to succeed, advance, grow your career, and work for an industry and company-leading branch is required. Essential Duties/Job Qualifications: As part of the qualification process for the Operation Supervisor position, a Human Performance Evaluation (HPE) is required. This evaluation requires successful completion of testing in the following areas: Lift: - 25lbs vertical lift from 10 inches to 66 inches from the floor (1X) Lift-Carry: - 18lbs vertical lift from 1 inch to 44 inches from the floor, and horizontally transfer 15ft (4X) - 18lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 300ft (1X) - 50lbs vertical lift from 10 inches to 36 inches from the floor and horizontally transfer 2ft (2X) Push-Pull: - Horizontally transfer 47lbs of force on a sled (single, non-dominant arm), a distance of 1ft (2X) Repetitive Coupling: - Squeeze Jamar Hand Dynamometer requiring forces up to 30lbs / both right & left hands (4X) Climb: - Ascend / Descend a step with heights of 16. 21 & 24 inches from the floor (10X) Benefits: Loomis offers one of the most comprehensive employees benefit packages in the industry, which includes: Vacation and Sick Time (PTO) as well as Paid Holidays Health & Dental Insurance Vision Insurance 401(k) Plan Basic Life Insurance Plan Voluntary Life Insurance Plan Flexible Spending and Health Savings Account Dependent Care Account Industry leading Training and Development Loomis is an equal opportunity employer. EEO AA M/F/Vet/Disability. Drug Free Workplace. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
GreenState Credit Union Member Service Representative US-IA-North Liberty Job ID: Type: Regular Part-Time # of Openings: 1 Category: Retail GreenState Credit Union Overview The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Part Time Hours: M, W, F 8:45am-5:15pm Saturdays 8:45am-12:15pm Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Vice President/Branch Managers as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI729cc62652f7-5268
04/04/2026
Full time
GreenState Credit Union Member Service Representative US-IA-North Liberty Job ID: Type: Regular Part-Time # of Openings: 1 Category: Retail GreenState Credit Union Overview The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Part Time Hours: M, W, F 8:45am-5:15pm Saturdays 8:45am-12:15pm Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Vice President/Branch Managers as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. PI729cc62652f7-5268
Ashley The Wellsville Group's, Henrietta, NY location is looking for a Retail Operations Coordinator. As a Retail Operations Coordinator you are responsible for ensuring operational excellence within the store while supporting retail management and the sales team. You'll work closely with the General Manager in executing standard operating procedures. The ideal person for this position is a problem solver who is detail oriented, and process driven. What You'll Do Audit all sales and payment transactions within retail location Receive weekly merchandise transfer trucks Conduct and reconcile weekly inventory; complete inventory cycle counts on showroom floor Review missed punches and overtime hours for showroom team members Assist with maintaining schedule for showroom team members Partner with GM weekly to help support needs of sales team Conduct training(s) on current systems and processes for all team members Facilitate building maintenance, technician and IT needs Partner with Customer Service Center on resolving customer service concerns Review guest accounts for payment breakdowns and service resolutions Reconcile showroom funds monthly Assist merchandise and design team by generating tags, resolving inventory and SKU discrepancy Generate routine reports outlined by GM or Corporate Operations Serve as a liaison between Corporate Support Departments and Retail location Update and assign walkie talkies Oversee office and cleaning supply list Encompass the Company's Vision, Mission and Values daily What We're Looking For Full availability to work a full-time retail schedule including Saturdays! Ability to define problems, collect data, establish facts and draw valid, actionable conclusions Ability to interpret and follow a variety of instructions given in many forms Working knowledge of Microsoft office, STORIS, and point of sales programs Strong attention to detail and excellent organizational and time management skills Strong verbal and written communication skills; knowledge of proper spelling and grammar Ability to communicate effectively both verbally and in writing with co-workers, colleagues and external contacts Ability to be highly productive in an autonomous environment with the ability to ask for guidance when needed Strong interpersonal skills and strong sense of ethics High School Diploma or GED Prior retail operational experience preferred, but not required Why You'll Love Working Here We're more than just a store-we're a community. Our mission is to provide exceptional customer service and high-quality home products while fostering a workplace where employees thrive. What We Offer: Competitive Weekly Pay - Starting at $18/hour plus! Monthly Bonus Opportunity - Up to $800/month based on written volume and other qualifiers Desirable Retail Schedule - Full-time 5-day work week, 8am-5pm with Sundays and one weekday off Paid Time Off + 3 Paid Holidays + 2 Personal Days to Use as You Choose Health Insurance Generous employee discount Short-term & Long-term disability 401K Retirement Plan Long-Term Career Opportunities - Many of our leaders have been promoted within our own company. When you start at The Wellsville Group dba Ashley, you aren't just starting your next job, but you're beginning a career Perks - As sales team members excel, you qualify for prize perks. Random monthly selections occur for support team members. Cash in your points at level 1 or save them for a larger prize at a higher level Team environment, supportive management, lunch perks and more Ready to Join Us? If you're ready to make a difference in our customers' lives and help them create the home of their dreams, we would love to have you as part of the Ashley The Wellsville Group family. Compensation details: 18 Hourly Wage PIe784ea0882a7-0896
04/02/2026
Full time
Ashley The Wellsville Group's, Henrietta, NY location is looking for a Retail Operations Coordinator. As a Retail Operations Coordinator you are responsible for ensuring operational excellence within the store while supporting retail management and the sales team. You'll work closely with the General Manager in executing standard operating procedures. The ideal person for this position is a problem solver who is detail oriented, and process driven. What You'll Do Audit all sales and payment transactions within retail location Receive weekly merchandise transfer trucks Conduct and reconcile weekly inventory; complete inventory cycle counts on showroom floor Review missed punches and overtime hours for showroom team members Assist with maintaining schedule for showroom team members Partner with GM weekly to help support needs of sales team Conduct training(s) on current systems and processes for all team members Facilitate building maintenance, technician and IT needs Partner with Customer Service Center on resolving customer service concerns Review guest accounts for payment breakdowns and service resolutions Reconcile showroom funds monthly Assist merchandise and design team by generating tags, resolving inventory and SKU discrepancy Generate routine reports outlined by GM or Corporate Operations Serve as a liaison between Corporate Support Departments and Retail location Update and assign walkie talkies Oversee office and cleaning supply list Encompass the Company's Vision, Mission and Values daily What We're Looking For Full availability to work a full-time retail schedule including Saturdays! Ability to define problems, collect data, establish facts and draw valid, actionable conclusions Ability to interpret and follow a variety of instructions given in many forms Working knowledge of Microsoft office, STORIS, and point of sales programs Strong attention to detail and excellent organizational and time management skills Strong verbal and written communication skills; knowledge of proper spelling and grammar Ability to communicate effectively both verbally and in writing with co-workers, colleagues and external contacts Ability to be highly productive in an autonomous environment with the ability to ask for guidance when needed Strong interpersonal skills and strong sense of ethics High School Diploma or GED Prior retail operational experience preferred, but not required Why You'll Love Working Here We're more than just a store-we're a community. Our mission is to provide exceptional customer service and high-quality home products while fostering a workplace where employees thrive. What We Offer: Competitive Weekly Pay - Starting at $18/hour plus! Monthly Bonus Opportunity - Up to $800/month based on written volume and other qualifiers Desirable Retail Schedule - Full-time 5-day work week, 8am-5pm with Sundays and one weekday off Paid Time Off + 3 Paid Holidays + 2 Personal Days to Use as You Choose Health Insurance Generous employee discount Short-term & Long-term disability 401K Retirement Plan Long-Term Career Opportunities - Many of our leaders have been promoted within our own company. When you start at The Wellsville Group dba Ashley, you aren't just starting your next job, but you're beginning a career Perks - As sales team members excel, you qualify for prize perks. Random monthly selections occur for support team members. Cash in your points at level 1 or save them for a larger prize at a higher level Team environment, supportive management, lunch perks and more Ready to Join Us? If you're ready to make a difference in our customers' lives and help them create the home of their dreams, we would love to have you as part of the Ashley The Wellsville Group family. Compensation details: 18 Hourly Wage PIe784ea0882a7-0896
GreenState Credit Union Member Service Representative US-IA-Iowa City Job ID: Type: Regular Part-Time # of Openings: 1 Category: Retail GreenState Credit Union Overview The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Flexible part-time hours: Mon-Fri, 8:15am-5:30pm Saturdays, 8:30am-12:30pm Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Vice President/Branch Managers as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. Compensation details: 17.39-20.33 Hourly Wage PI0960f67277b3-2795
04/02/2026
Full time
GreenState Credit Union Member Service Representative US-IA-Iowa City Job ID: Type: Regular Part-Time # of Openings: 1 Category: Retail GreenState Credit Union Overview The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and professional member service to all members and staff of GreenState Credit Union in all daily transactions and inquiries. Provides information and/or answers questions regarding transactions and all Credit Union products and services. This position is the front line to our members and the face of the credit union. Service starts with this key role and they are our service champions. The qualified candidate will be member focused, show excellence in accuracy and all their work, demonstrate integrity, share one vision through teamwork and continually look for improvement within their role. GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another. We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve. We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life. Flexible part-time hours: Mon-Fri, 8:15am-5:30pm Saturdays, 8:30am-12:30pm Pay range for this hourly position is $17.39 - $20.33/hr with a monthly incentive opportunity and a progressive benefits package. Responsibilities Performs essential duties and responsibilities in the following areas which may include, but are not limited to those listed and are subject to change: Adheres to the Credit Union Service Standards in carrying out GreenState's mission and vision. Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival, using their name or acknowledging them, and thanking them for their business. Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities. Ensures confidentiality of member information. Supports a diverse and inclusive work environment. Ensures confidentiality of members account records and account information. Request identification whenever necessary and provide account information to only those members listed as primary or joint owners. Makes weekly outbound service calls to members. Answers member questions or refer members to appropriate departments or supervisors. Assists with member account discrepancies, statement problems, complaints and escalates as necessary. Performs member transactions including; deposits, withdrawals, transfers, check cashing, loan payments, credit card payments, cash advances, bond redemptions, disbursement of official checks, sale of money orders, cashier checks, savings bonds, and promotional sales materials. Builds member relationships by recognizing their financial needs and meeting those needs with the appropriate GreenState product and service or referring them to the specialized department (Wealth Management, Commercial, Mortgage, GreenState Insurance etc.) to be served. Maintains a satisfactory balancing record. Educates members and staff of the features and benefits of all our products and services. Refers products and services that benefit members to achieve team goals. Accepts and examines checks for endorsements and negotiability. Determine availability of funds based on regulations and policy. Place holds on accounts for uncollected funds when necessary, provide member with the proper documentation. Processes mail and night deposit transactions. Completes all forms including negotiable instrument logs, vault cash advances/turn-ins, direct deposit, member check orders. Participates in Opening and Closing procedures. Organize the MSR area and turn off all equipment (computers, copier, adding machines, lights). Ensure all confidential information is secured at the end of the day. Complete daily work including balancing and reconciliation of drawer offages. Monitors and manage the vault including cash disbursements, balancing, and end of day lock-up. Ensure that enough, but not excessive, funds are always on hand . Assists in security procedures. Has access to and is accountable for office keys and combinations. Balances, maintains, and corrects the coin machine and cash recyclers. Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events. Qualifications Interpersonal skills to represent the Credit Union in a positive way. High energy with the ability to approach individuals to engage in conversation, build rapport, establish and maintain member loyalty. Thorough knowledge of deposit products and regulations. Accuracy in the handling of cash, recording daily transactions, and attention to detail. Good telephone manners and techniques. Ability to work with minimal direction and exercise sound judgment. Member account problem-solving skills. Proficiency with related computer applications, spreadsheets, word processing, and database applications. Ability to develop and maintain effective working relationships as a cohesive team. High school diploma or the equivalent (i.e. GED). Cash handling, sales, and customer service experience desired. Must be bondable. Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand. Reporting Relationship Reports to the Vice President/Branch Managers as assigned. Supervisory Responsibilities This position is not responsible for supervision of other employees. Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer. We strongly encourage all individuals to apply for openings with the credit union. Compensation details: 17.39-20.33 Hourly Wage PI0960f67277b3-2795
