BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20252 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Sheboygan, WI BRIEF POSITION SUMMARY: The Onsite Service Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order placement and managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to drive the MSC value with these customers. DUTIES and RESPONSIBILITIES: Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection, and logging of all available Cost Savings Statistics. Manages the MSC ControlPoint Solutions -which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization. Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor. Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events. Collaborates with the account team to maximize customer satisfaction and future projects Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. Communicates customer concerns to management to ensure effective and lasting problem resolution. Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: A High School Diploma or the equivalent experience is required. College degree preferred. 2+ years inbound/ outbound telephone sales, outside sales, storeroom or inventory management, or customer service experience required. Industry experience preferred. Relevant Military experience a plus. Metalworking knowledge and experience is a plus but not always required. SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Excellent problem-solving skills are required. Excellent customer service and sales skills are required. Excellent oral and written communications skills are also required. Working Industrial knowledge preferred. (add sales competency verbiage) OTHER REQUIREMENTS: A valid driver's license and the ability to travel up to 10% of the time may be required. Ability to lift items of up to 50 pounds required as needed. A valid driver's license is required This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $19.62 - $30.60 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
04/29/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20252 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Sheboygan, WI BRIEF POSITION SUMMARY: The Onsite Service Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order placement and managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to drive the MSC value with these customers. DUTIES and RESPONSIBILITIES: Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection, and logging of all available Cost Savings Statistics. Manages the MSC ControlPoint Solutions -which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization. Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor. Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events. Collaborates with the account team to maximize customer satisfaction and future projects Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. Communicates customer concerns to management to ensure effective and lasting problem resolution. Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: A High School Diploma or the equivalent experience is required. College degree preferred. 2+ years inbound/ outbound telephone sales, outside sales, storeroom or inventory management, or customer service experience required. Industry experience preferred. Relevant Military experience a plus. Metalworking knowledge and experience is a plus but not always required. SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Excellent problem-solving skills are required. Excellent customer service and sales skills are required. Excellent oral and written communications skills are also required. Working Industrial knowledge preferred. (add sales competency verbiage) OTHER REQUIREMENTS: A valid driver's license and the ability to travel up to 10% of the time may be required. Ability to lift items of up to 50 pounds required as needed. A valid driver's license is required This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $19.62 - $30.60 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
ATC West Healthcare Services
Los Angeles, California
:pointer-events-auto content-visibility:auto supports- content-visibility:auto : contain-intrinsic-size:auto_100lvh R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto" data-turn-id="request-WEB:65ba825a-72ce-4dd8-b329-e7f71dad354e-9" data-testid="conversation-turn-12" data-scroll-anchor="false" data-turn="assistant"> This role is for a Dentist providing comprehensive clinical and preventive oral healthcare services in a community health center setting. The dentist is responsible for diagnosing and treating dental conditions, performing procedures, educating patients on oral health, and supporting public health-focused dental care delivery. The position also includes collaboration with interdisciplinary teams, supervision of dental staff when needed, and participation in program development and community outreach. Dates / Schedule: Full-time role in a community health center dental clinic Schedule based on patient demand and clinic operations May require occasional travel between clinic sites and attendance at meetings, trainings, and conferences Must be available for emergency dental care and flexible scheduling as needed Job Details / Responsibilities: Examine, diagnose, and treat patients oral and dental conditions Perform or direct dental procedures and refer patients to specialists when necessary Develop and implement individualized treatment plans Maintain accurate and complete dental records and documentation Educate patients on oral health, disease prevention, and treatment options Provide health education and technical assistance to the community as needed Participate in dental department committees, planning, and program development Support continuing education, staff training, and onboarding activities Ensure compliance with all clinical protocols, safety standards, and regulatory requirements Assist in integrating dental services with broader health center programs Supervise dental assistants and hygienists in the absence of the Dental Director Participate in recruitment, retention, and quality improvement initiatives Prepare reports and complete required documentation and referrals Required Skills & Qualifications: DDS or DMD from an accredited dental school Active and unrestricted California dental license DEA registration Completion of a general practice residency preferred Experience in community health or public health dentistry preferred Strong clinical knowledge of modern dentistry and primary oral care Excellent communication skills with ability to explain complex procedures clearly to patients Strong interpersonal skills with a patient-centered approach Ability to work effectively in a team-based, multidisciplinary environment Strong documentation and record-keeping skills Ability to manage time, prioritize patients, and handle urgent/emergency cases Proficiency with computers and willingness to learn new dental software systems Ability to comply with regulatory, safety, and confidentiality standards Flexibility, adaptability, and willingness to travel as needed Bilingual Spanish/English preferred but not required About ATC West ATC West Healthcare Services has been a trusted healthcare staffing partner since 1990, delivering high-touch, relationship-driven clinical staffing solutions across California. We take a clinician-led approach to care delivery, ensuring alignment between providers and facilities to support both operational excellence and high-quality patient outcomes. Our clinical programs are supported by our Chief Medical Officer, Dr. Niral Shah, a practicing Surgical Critical Care physician who brings real-world clinical insight and physician-to-physician collaboration to every engagement. This ensures stronger alignment with medical leadership, improved patient care strategies, and meaningful provider support. Why ATC West Clinician-led support model with direct access to a Chief Medical Officer Established reputation with over 30 years of healthcare staffing experience High-touch, partnership-driven approach to care delivery Focus on long-term clinical alignment, not transactional staffing For more information, kindly contact: Judy Murrin X962
04/29/2026
Full time
:pointer-events-auto content-visibility:auto supports- content-visibility:auto : contain-intrinsic-size:auto_100lvh R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto" data-turn-id="request-WEB:65ba825a-72ce-4dd8-b329-e7f71dad354e-9" data-testid="conversation-turn-12" data-scroll-anchor="false" data-turn="assistant"> This role is for a Dentist providing comprehensive clinical and preventive oral healthcare services in a community health center setting. The dentist is responsible for diagnosing and treating dental conditions, performing procedures, educating patients on oral health, and supporting public health-focused dental care delivery. The position also includes collaboration with interdisciplinary teams, supervision of dental staff when needed, and participation in program development and community outreach. Dates / Schedule: Full-time role in a community health center dental clinic Schedule based on patient demand and clinic operations May require occasional travel between clinic sites and attendance at meetings, trainings, and conferences Must be available for emergency dental care and flexible scheduling as needed Job Details / Responsibilities: Examine, diagnose, and treat patients oral and dental conditions Perform or direct dental procedures and refer patients to specialists when necessary Develop and implement individualized treatment plans Maintain accurate and complete dental records and documentation Educate patients on oral health, disease prevention, and treatment options Provide health education and technical assistance to the community as needed Participate in dental department committees, planning, and program development Support continuing education, staff training, and onboarding activities Ensure compliance with all clinical protocols, safety standards, and regulatory requirements Assist in integrating dental services with broader health center programs Supervise dental assistants and hygienists in the absence of the Dental Director Participate in recruitment, retention, and quality improvement initiatives Prepare reports and complete required documentation and referrals Required Skills & Qualifications: DDS or DMD from an accredited dental school Active and unrestricted California dental license DEA registration Completion of a general practice residency preferred Experience in community health or public health dentistry preferred Strong clinical knowledge of modern dentistry and primary oral care Excellent communication skills with ability to explain complex procedures clearly to patients Strong interpersonal skills with a patient-centered approach Ability to work effectively in a team-based, multidisciplinary environment Strong documentation and record-keeping skills Ability to manage time, prioritize patients, and handle urgent/emergency cases Proficiency with computers and willingness to learn new dental software systems Ability to comply with regulatory, safety, and confidentiality standards Flexibility, adaptability, and willingness to travel as needed Bilingual Spanish/English preferred but not required About ATC West ATC West Healthcare Services has been a trusted healthcare staffing partner since 1990, delivering high-touch, relationship-driven clinical staffing solutions across California. We take a clinician-led approach to care delivery, ensuring alignment between providers and facilities to support both operational excellence and high-quality patient outcomes. Our clinical programs are supported by our Chief Medical Officer, Dr. Niral Shah, a practicing Surgical Critical Care physician who brings real-world clinical insight and physician-to-physician collaboration to every engagement. This ensures stronger alignment with medical leadership, improved patient care strategies, and meaningful provider support. Why ATC West Clinician-led support model with direct access to a Chief Medical Officer Established reputation with over 30 years of healthcare staffing experience High-touch, partnership-driven approach to care delivery Focus on long-term clinical alignment, not transactional staffing For more information, kindly contact: Judy Murrin X962
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
04/29/2026
Full time
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
04/29/2026
Full time
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
04/29/2026
Full time
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
04/29/2026
Full time
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
04/29/2026
Full time
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
04/29/2026
Full time
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
04/29/2026
Full time
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
04/29/2026
Full time
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
04/29/2026
Full time
Job Description Overview: The Assistant Personal Training Manager is a leader of operational excellence at the club and upholds the quality of the Equinox experience inclusive of education, programming, and coach development for the PT Department, reporting to the Personal Training Manager. Assistant Personal Training Managers should be goal-oriented, results driven, eager to interact with members, and excited to develop and manage a team of high performing talent while helping to drive the business. Business Leadership: Pipeline management includes Equifit (complimentary assessments) & complimentary training session conversion & follow-ups through phone calls and emails documented in our (CRM) system. Collaborate with Membership Advisors to provide a clear understanding of the PT value proposition and PT Sales takeovers. Perform session audits on both complimentary and paid services and provide timely and constructive feedback Support cohesive relationships with Operations by participating in the weekly PT/GM meeting. Forge meaningful relationships with key club leaders and identify partnership opportunities to support any key PT initiatives Assist with business performance by supporting the monthly action plan Hold the team accountable for branded, quality member interactions i.e. Fitness Specialist Hours, Special Events etc. Collaborate with Personal Training Manager to craft and execute a meaningful monthly trainers' forum (meeting) Champion Personal Training service standards by engaging with members to seek feedback and identify areas of opportunity to course correct or establish best practices on delivering a category of one member experience Operational Management: Maintain PT presentation standards including Bio Boards, Nametags and Uniforms Participate in Performance Management of Coaches in partnership with the PTM, Club Management and People and Culture team Oversee Equifit administration and communications in all stages of the Equifit process Support new Coach onboarding, administration and logistics Demonstrate a sharp business acumen, identifying trends and insights to increase profitability Support all operational SOPs including administrative duties associated with client outreach and staff accountabilities Participate in the pursuit and maintenance of team headcount target through active retention of current coaches and recruitment of prospective coaches Employee Development: Lead employees through the coach levels via education and promotion process. Skill development of the fitness assessments, Complimentary PT sessions, and results review conversations through coaching, clearance, and feedback Ensure compliance and delivery of programming through regular program design reviews with each team member. Teach coaches Equifit/CPT closing using Sales Training techniques Deliver in club education to support the development needs of the training team and in alignment with EFTI direction i.e. in club workshops Lead the quality and developmental components of New Hire onboarding and session fundamentals Lead Ramper meetings with coaches to support successful business progression, programming and session delivery Ensure efficient and timely trainer coach promotions Identify, collaborate, and align on key talent to advance trainer careers Where applicable, Host/Participate in weekly Coach X team meetings to discuss upcoming result reviews, assessments, education, culture Support Coach X candidate development process Supporter of Team Culture: Participate in the recruitment & interviewing of prospective coaches Mentor and develop ramping Coaches Support and foster team commitment to ongoing education opportunities to ensure high standards and delivery of quality programming ESSENTIAL FUNCTIONS: Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Qualifications Position Requirements: Current national PT certification, CPR/AED, First Aid. Exercise Science or Sports Management Degree preferred. Proven ability to drive revenue, including sales skills with specific focus of attracting new clients and retention. Demonstrated ability to instruct and coach at a high-level Desire to grow into a future PT leader, with an interest and passion for developing the PT business Demonstrated ability to hire and develop staff through creating accountability and purpose driven goals Collaborative leadership and strong desire to interact with members, clients and staff. Leadership experience in an educational, fitness or management setting (one year minimum preferred). Excellent written and verbal communication skills. Demonstrated time management and prioritization skills. Enthusiastic, passionate and knowledgeable regarding the fitness industry. Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: We offer competitive salary, benefits, and industry leading commission opportunities for club employees Complimentary Club membership Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop Pay Transparency - $60,000 anually + opportuntiy for bonus and incentive This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States. PandoLogic. Category:Sports,
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20252 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Sheboygan, WI BRIEF POSITION SUMMARY: The Onsite Service Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order placement and managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to drive the MSC value with these customers. DUTIES and RESPONSIBILITIES: Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection, and logging of all available Cost Savings Statistics. Manages the MSC ControlPoint Solutions -which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization. Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor. Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events. Collaborates with the account team to maximize customer satisfaction and future projects Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. Communicates customer concerns to management to ensure effective and lasting problem resolution. Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: A High School Diploma or the equivalent experience is required. College degree preferred. 2+ years inbound/ outbound telephone sales, outside sales, storeroom or inventory management, or customer service experience required. Industry experience preferred. Relevant Military experience a plus. Metalworking knowledge and experience is a plus but not always required. SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Excellent problem-solving skills are required. Excellent customer service and sales skills are required. Excellent oral and written communications skills are also required. Working Industrial knowledge preferred. (add sales competency verbiage) OTHER REQUIREMENTS: A valid driver's license and the ability to travel up to 10% of the time may be required. Ability to lift items of up to 50 pounds required as needed. A valid driver's license is required This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $19.62 - $30.60 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
04/28/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20252 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Sheboygan, WI BRIEF POSITION SUMMARY: The Onsite Service Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order placement and managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to drive the MSC value with these customers. DUTIES and RESPONSIBILITIES: Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection, and logging of all available Cost Savings Statistics. Manages the MSC ControlPoint Solutions -which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization. Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor. Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events. Collaborates with the account team to maximize customer satisfaction and future projects Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. Communicates customer concerns to management to ensure effective and lasting problem resolution. Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: A High School Diploma or the equivalent experience is required. College degree preferred. 2+ years inbound/ outbound telephone sales, outside sales, storeroom or inventory management, or customer service experience required. Industry experience preferred. Relevant Military experience a plus. Metalworking knowledge and experience is a plus but not always required. SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Excellent problem-solving skills are required. Excellent customer service and sales skills are required. Excellent oral and written communications skills are also required. Working Industrial knowledge preferred. (add sales competency verbiage) OTHER REQUIREMENTS: A valid driver's license and the ability to travel up to 10% of the time may be required. Ability to lift items of up to 50 pounds required as needed. A valid driver's license is required This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $19.62 - $30.60 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20426 Employment Type : Full Time Job Category : Sales Job Grade : Non-Exempt 10 Work Location : Hanover, PA BRIEF POSITION SUMMARY: The On-Site Service Specialist level II is a senior-level role that is responsible for delivering exceptional customer service and advanced inventory management at large, dedicated customer locations. This position supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The role is distinguished by its focus on complex services such as Crib Management, Metalworking (MW) services, and Procurement Services, and requires a high level of technical and operational expertise. DUTIES AND RESPONSIBILITIES Deliver excellent customer service by assisting with order placement, quoting, sourcing, and product identification. Manage MSC ControlPoint Solutions (VMI, vending, crib), including ordering, product put-away, and inventory optimization. Collect and log cost savings statistics to demonstrate value delivered. Determine optimal sourcing strategies for customer projects, collaborating with MSC's Category Team as needed. Participate in customer production meetings, Lean/Six Sigma events, and strategic initiatives. Resolve on-site product and service issues using internal resources and supplier networks. Maintain high levels of customer satisfaction, account retention, and revenue generation. Communicate customer concerns to management for effective resolution. Work closely with vendors to source products, generate quotes, expedite orders, and coordinate training. Lead Crib Management activities, including the use of crib management software. Perform In-Plant Solutions activities across multiple customer facilities. Execute complex Procurement Services, including advanced sourcing and order management using customer procurement systems. Mentor and train other In-Plant Specialists on products, systems, and solutions. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum of three years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Strong computer literacy, including email, internet browsers, and Windows OS. Excellent problem-solving, customer service, and sales skills. Strong verbal and written communication abilities. Computer or Systems aptitude for order management required Advanced knowledge and aptitude with technical customer solutions such as Crib mgt, demand and production planning, large vending or VMI footprint, or Procurement Services. Proven track record of success and strong performance. Bonus Points If You Have: College degree preferred. Industry experience preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Working knowledge of industrial products and services preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $46,970 - $72,467 depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known PandoLogic. Category:Installation & Maintenance,
04/28/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID : 20426 Employment Type : Full Time Job Category : Sales Job Grade : Non-Exempt 10 Work Location : Hanover, PA BRIEF POSITION SUMMARY: The On-Site Service Specialist level II is a senior-level role that is responsible for delivering exceptional customer service and advanced inventory management at large, dedicated customer locations. This position supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The role is distinguished by its focus on complex services such as Crib Management, Metalworking (MW) services, and Procurement Services, and requires a high level of technical and operational expertise. DUTIES AND RESPONSIBILITIES Deliver excellent customer service by assisting with order placement, quoting, sourcing, and product identification. Manage MSC ControlPoint Solutions (VMI, vending, crib), including ordering, product put-away, and inventory optimization. Collect and log cost savings statistics to demonstrate value delivered. Determine optimal sourcing strategies for customer projects, collaborating with MSC's Category Team as needed. Participate in customer production meetings, Lean/Six Sigma events, and strategic initiatives. Resolve on-site product and service issues using internal resources and supplier networks. Maintain high levels of customer satisfaction, account retention, and revenue generation. Communicate customer concerns to management for effective resolution. Work closely with vendors to source products, generate quotes, expedite orders, and coordinate training. Lead Crib Management activities, including the use of crib management software. Perform In-Plant Solutions activities across multiple customer facilities. Execute complex Procurement Services, including advanced sourcing and order management using customer procurement systems. Mentor and train other In-Plant Specialists on products, systems, and solutions. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum of three years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Strong computer literacy, including email, internet browsers, and Windows OS. Excellent problem-solving, customer service, and sales skills. Strong verbal and written communication abilities. Computer or Systems aptitude for order management required Advanced knowledge and aptitude with technical customer solutions such as Crib mgt, demand and production planning, large vending or VMI footprint, or Procurement Services. Proven track record of success and strong performance. Bonus Points If You Have: College degree preferred. Industry experience preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Working knowledge of industrial products and services preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Compensation starting at $46,970 - $72,467 depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known PandoLogic. Category:Installation & Maintenance,
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20107 Employment Type : Full Time Job Category : Sales Work Location : Portland, ME BRIEF POSITION SUMMARY: The Onsite Solutions Specialist II is a critical MSC role. The associate is located in a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order placement and managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to drive the MSC value with these customers. DUTIES and RESPONSIBILITIES: • Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection and logging of all available Cost Savings Statistics. • Manages the MSC ControlPoint Solutions -which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization. • Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor. • Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events. • Collaborates with the account team to maximize customer satisfaction and future projects • Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information. • Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. • Communicates customer concerns to management to ensure effective and lasting problem resolution. • Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training. • Responsible for Crib Management Activities which could include utilization of crib management software to assist with the management of customer inventory. • Responsible for performing In-Plant Solutions activities at multiple customer facilities. • Performs Procurement Services for the customer which could include more complex sourcing activities. • Understands and utilizes customer's procurement software to aid the customer in order management. • Mentors other In-Plant Specialists to include answering product and system questions along with solutions training. • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. • Participation in special projects and performs additional duties as required. EDUCATION and EXPERIENCE: • A High School Diploma or the equivalent. • 2-3 years inbound/ outbound telephone sales, outside sales, storeroom or inventory management, or customer service experience required. • Industry experience preferred. • Relevant Military experience a plus. • Metalworking knowledge and experience is a plus but not always required SKILLS: • Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. • Excellent problem-solving skills are required. • Excellent customer service and sales skills are required. • Excellent oral and written communications skills are also required. • Working Industrial knowledge preferred. OTHER REQUIREMENTS: • A valid driver's license and the ability to travel up to 10% of the time may be required. • Ability to lift items of up to 50 pounds required as needed. • This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $ 19.62 - $ 30.83 depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
04/28/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20107 Employment Type : Full Time Job Category : Sales Work Location : Portland, ME BRIEF POSITION SUMMARY: The Onsite Solutions Specialist II is a critical MSC role. The associate is located in a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order placement and managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to drive the MSC value with these customers. DUTIES and RESPONSIBILITIES: • Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection and logging of all available Cost Savings Statistics. • Manages the MSC ControlPoint Solutions -which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization. • Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor. • Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events. • Collaborates with the account team to maximize customer satisfaction and future projects • Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information. • Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. • Communicates customer concerns to management to ensure effective and lasting problem resolution. • Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training. • Responsible for Crib Management Activities which could include utilization of crib management software to assist with the management of customer inventory. • Responsible for performing In-Plant Solutions activities at multiple customer facilities. • Performs Procurement Services for the customer which could include more complex sourcing activities. • Understands and utilizes customer's procurement software to aid the customer in order management. • Mentors other In-Plant Specialists to include answering product and system questions along with solutions training. • Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. • Participation in special projects and performs additional duties as required. EDUCATION and EXPERIENCE: • A High School Diploma or the equivalent. • 2-3 years inbound/ outbound telephone sales, outside sales, storeroom or inventory management, or customer service experience required. • Industry experience preferred. • Relevant Military experience a plus. • Metalworking knowledge and experience is a plus but not always required SKILLS: • Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. • Excellent problem-solving skills are required. • Excellent customer service and sales skills are required. • Excellent oral and written communications skills are also required. • Working Industrial knowledge preferred. OTHER REQUIREMENTS: • A valid driver's license and the ability to travel up to 10% of the time may be required. • Ability to lift items of up to 50 pounds required as needed. • This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $ 19.62 - $ 30.83 depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20002 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Manchester, IA BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $19.62 - $28.49 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
04/28/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20002 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Manchester, IA BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $19.62 - $28.49 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20412 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Mt. Pleasant, MI BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $19.62 - $30.83 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
04/28/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20412 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Mt. Pleasant, MI BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $19.62 - $30.83 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20270 Employment Type :Full Time Job Category :Customer Service/Support Work Location :Minneapolis, MN BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $21.57 - $31.58 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
04/28/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20270 Employment Type :Full Time Job Category :Customer Service/Support Work Location :Minneapolis, MN BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $21.57 - $31.58 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20270 Employment Type :Full Time Job Category :Customer Service/Support Work Location :Minneapolis, MN BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $21.57 - $31.58 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
04/28/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20270 Employment Type :Full Time Job Category :Customer Service/Support Work Location :Minneapolis, MN BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $21.57 - $31.58 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20412 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Mt. Pleasant, MI BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $19.62 - $30.83 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
04/28/2026
Full time
BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20412 Employment Type :Full Time Job Category :Customer Service/Support Work Location : Mt. Pleasant, MI BRIEF POSITION SUMMARY: The On-Site Service Specialist level 1 is responsible for delivering exceptional customer service and inventory management at large, dedicated customer locations. This role supports procurement, order placement, and the management of MSC ControlPoint Solutions-including Vending, Vendor Managed Inventory (VMI), and Crib systems. The representative plays a key role in driving MSC's value proposition through on-site engagement, solution optimization, and collaboration with internal and external stakeholders. DUTIES AND RESPONSIBILITIES Manage MSC ControlPoint Solutions, including VMI, vending, and storeroom programs. Perform ordering, product put-away, and inventory optimization. Promote MSC customer loyalty through solution support and execution of the CARE program (Clean, Arrange, Relationships, Exceed Expectations). Maintain 6S standards across all solution equipment and areas. Log daily activities in Salesforce (SFDC). Ensure appropriate stock levels (min/max) are maintained. Receive, unpack, and restock products at all points of use. Engage with customer contacts to ensure solution retention and satisfaction. Drive product expansion through spot buys and incremental growth opportunities. Collaborate with account teams to enhance customer satisfaction and identify future projects. Lead repair and maintenance of vending solution equipment to company standards. Use routing software to follow planned schedules and document activities. Mentor and guide less experienced associates to resolve issues and promote MSC culture. Maintain up-to-date knowledge of all inventory management solutions. Participate in special projects and perform additional duties as required. Maintain high customer satisfaction ratings in line with company standards. Accurately track time using MSC-approved time management tools. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required QUALIFICATIONS What You Need: High School Diploma or equivalent required. Minimum two years of experience in telephone sales, outside sales, storeroom/inventory management, or customer service. Knowledge of technical customer solutions. Proven track record of success and strong performance. Excellent customer service and sales skills. Strong problem-solving and critical thinking abilities. Proficiency in Microsoft Office and general computer literacy. Excellent verbal and written communication skills. Understanding of MSC solutions, products, and services. Bonus Points If You Have: college degree preferred. Relevant military experience is a plus. Metalworking knowledge is a plus but not required. Strong technical and mechanical aptitude preferred. Proficiency in mobile business applications preferred. Other Requirements: A valid driver's license may be required. Position requires up to 10% of travel, as needed. Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods). Willingness to comply with customer safety and PPE protocols. This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI") Compensation starting at $19.62 - $30.83 per hour depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,
The International Trade Compliance Manager (ITCM) will provide subject matter expertise on all import and export compliance matters, ensuring Ace Hardware follows trade laws and regulations. Provides support and oversight to documentation, customs classification, and management of Ace Hardware's import broker. Provide direct leadership to 3 team members. Manage daily import operations while providing tactical and strategic support, analysis, and reporting. The ITCM will have the Import Compliance Specialist reporting directly to them. The Import Compliance Manager will also lead CTPAT, ISA, First Sale Duty Drawback, and all other programs related to compliance, while also managing Ace Hardware's relationship with US Customs and Border Protection. The ITCM will also provide strategic leadership on current and future product and category compliance requirements for export around the world supporting Ace International. In this capacity they will be responsible for understanding international trade compliance and/or country specific import/export compliance requirements and be able to develop clear benchmarks and processes required to meet these standards. The individual will be communicating with AIH team (Oak Brook, China, and Global Sales teams) regarding documentation and requirements to achieve these country specific compliance requirements and meet international trade regulation. The individual will maintain processes and policies that support the collection, accessibility, and communication of the category compliance documentation and retention. What you will do: Management of Daily Operations: Serve as a liaison for broker and suppliers to resolve import compliance issue and ensure shipments are delivered timely. Assist with new item additions and product maintenance of trade data, as needed. Act as back-up to assist with product classification, for US Import and Export. Assists with educating Ace Hardware Suppliers with Trade Data and US and all other Government compliance. Oversee the filing of all AES for export shipments. What you will need: Ensure Ace Hardware's Compliance to Trade Regulations Minimize exposure to governmental penalties by ensuring compliance with US Customs and Border Protection and other government agencies' laws and regulations. Work closely with Customs officials to request Binding Rulings, respond to requests information (CF28 and CF29) and obtain guidance on port regulations. Assist with post-entry audits to proactively prohibit penalties for non-compliance. Maintain Import Compliance Manual on an annual basis. Drive international trade compliance excellence in accordance with country specific regulations pertaining to global trade and ensuring compliance with corporate, group and divisional policies. Strategic Support: Optimize efficiency of import logistics and supply chain by resolving compliance matters. Manage special project/requests for import/export teams and internal/external legal counsel relating to CBP and associated laws and regulations. Support International Leadership team with projects as needed. Support the growth of multiple international teams and programs in over 69 import countries. Act as an advisor and liaison on behalf of the AIH retailer, working closely with site leadership and program managers on applicable trade compliance matters. Ensure International standards for global highly regulated commodities, chemical, water, gas and electric for testing, packaging, and shipping requirements are adhere Cargo Security/C-TPAT: Act as subject matter expert to CTPAT. Ensure service vendors meet requirements to maintain Ace's Tier 3 ranking, and that processes are in place and followed relating to International Transportation and Customs Brokerage. Integral component on company's cross functional CTPAT team. ISA Program: Work with outside council to maintain current ISA program and annual audit. Long-term develop practice to bring management of ISA in house. Work cross-functionally throughout Ace Hardware to ensure compliance to program. Management: Work closely with Director of International Logistics and Compliance to ensure all matters related to trade compliance as communicated and addressed cross functionally throughout Ace Hardware. Manage the performance and professional development of 3 direct reports. Team may grow as business needs change. Knowledge, Experience, and Competencies: Ace Competencies Product Review - For testing. Regulations, and restrictions for intercountry importing/exporting and sale requirement. Strategic thinking - Ability to envision, create and present strategy trade barriers in additional options to drive disruptive wholesale and/or retail growth. Leadership - Demonstrated and active leadership across the organization, vendors, and retailers as authority in respective category. Superior problem-solving skills. Negotiation skills - Superior negotiation skills with proven results leveraging company scale, business drivers, and strategies Presentation skills - Ability to plan, assemble and present with excellence strategy, execution, and updates to leadership, across the organization, vendors, and retailers Knowledge and Experience: 7+ years' experience with logistics, customs brokerage, international trade documents, Harmonized Tariff Classification, and U.S. Customs and Border Protection and foreign compliance, including 2 years in leadership Demonstrated ability to lead, influence and manage both internal and external partners to drive common goals and strategy and achieve continued improvements, results, and successes. Ability to think strategically and cast a vision coupled with a realistic mission Must understand different countries and their cultural challenges along with proven ability to work cross-functionally with internal departments Knowledge and ability to lead CTPAT and ISA program. Licenses Customs Broker required. Bachelor's Degree preferred. Excellent written and verbal communications. High level of initiative, flexibility, organization and team orientation. Fluent in English both written and spoken; second language of Spanish or Mandarin, a plus. Must be a team player with the ability to collaborate with internal and external business partners Compensation Details: $137700 - $175600 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement . click apply for full job details
04/28/2026
Full time
The International Trade Compliance Manager (ITCM) will provide subject matter expertise on all import and export compliance matters, ensuring Ace Hardware follows trade laws and regulations. Provides support and oversight to documentation, customs classification, and management of Ace Hardware's import broker. Provide direct leadership to 3 team members. Manage daily import operations while providing tactical and strategic support, analysis, and reporting. The ITCM will have the Import Compliance Specialist reporting directly to them. The Import Compliance Manager will also lead CTPAT, ISA, First Sale Duty Drawback, and all other programs related to compliance, while also managing Ace Hardware's relationship with US Customs and Border Protection. The ITCM will also provide strategic leadership on current and future product and category compliance requirements for export around the world supporting Ace International. In this capacity they will be responsible for understanding international trade compliance and/or country specific import/export compliance requirements and be able to develop clear benchmarks and processes required to meet these standards. The individual will be communicating with AIH team (Oak Brook, China, and Global Sales teams) regarding documentation and requirements to achieve these country specific compliance requirements and meet international trade regulation. The individual will maintain processes and policies that support the collection, accessibility, and communication of the category compliance documentation and retention. What you will do: Management of Daily Operations: Serve as a liaison for broker and suppliers to resolve import compliance issue and ensure shipments are delivered timely. Assist with new item additions and product maintenance of trade data, as needed. Act as back-up to assist with product classification, for US Import and Export. Assists with educating Ace Hardware Suppliers with Trade Data and US and all other Government compliance. Oversee the filing of all AES for export shipments. What you will need: Ensure Ace Hardware's Compliance to Trade Regulations Minimize exposure to governmental penalties by ensuring compliance with US Customs and Border Protection and other government agencies' laws and regulations. Work closely with Customs officials to request Binding Rulings, respond to requests information (CF28 and CF29) and obtain guidance on port regulations. Assist with post-entry audits to proactively prohibit penalties for non-compliance. Maintain Import Compliance Manual on an annual basis. Drive international trade compliance excellence in accordance with country specific regulations pertaining to global trade and ensuring compliance with corporate, group and divisional policies. Strategic Support: Optimize efficiency of import logistics and supply chain by resolving compliance matters. Manage special project/requests for import/export teams and internal/external legal counsel relating to CBP and associated laws and regulations. Support International Leadership team with projects as needed. Support the growth of multiple international teams and programs in over 69 import countries. Act as an advisor and liaison on behalf of the AIH retailer, working closely with site leadership and program managers on applicable trade compliance matters. Ensure International standards for global highly regulated commodities, chemical, water, gas and electric for testing, packaging, and shipping requirements are adhere Cargo Security/C-TPAT: Act as subject matter expert to CTPAT. Ensure service vendors meet requirements to maintain Ace's Tier 3 ranking, and that processes are in place and followed relating to International Transportation and Customs Brokerage. Integral component on company's cross functional CTPAT team. ISA Program: Work with outside council to maintain current ISA program and annual audit. Long-term develop practice to bring management of ISA in house. Work cross-functionally throughout Ace Hardware to ensure compliance to program. Management: Work closely with Director of International Logistics and Compliance to ensure all matters related to trade compliance as communicated and addressed cross functionally throughout Ace Hardware. Manage the performance and professional development of 3 direct reports. Team may grow as business needs change. Knowledge, Experience, and Competencies: Ace Competencies Product Review - For testing. Regulations, and restrictions for intercountry importing/exporting and sale requirement. Strategic thinking - Ability to envision, create and present strategy trade barriers in additional options to drive disruptive wholesale and/or retail growth. Leadership - Demonstrated and active leadership across the organization, vendors, and retailers as authority in respective category. Superior problem-solving skills. Negotiation skills - Superior negotiation skills with proven results leveraging company scale, business drivers, and strategies Presentation skills - Ability to plan, assemble and present with excellence strategy, execution, and updates to leadership, across the organization, vendors, and retailers Knowledge and Experience: 7+ years' experience with logistics, customs brokerage, international trade documents, Harmonized Tariff Classification, and U.S. Customs and Border Protection and foreign compliance, including 2 years in leadership Demonstrated ability to lead, influence and manage both internal and external partners to drive common goals and strategy and achieve continued improvements, results, and successes. Ability to think strategically and cast a vision coupled with a realistic mission Must understand different countries and their cultural challenges along with proven ability to work cross-functionally with internal departments Knowledge and ability to lead CTPAT and ISA program. Licenses Customs Broker required. Bachelor's Degree preferred. Excellent written and verbal communications. High level of initiative, flexibility, organization and team orientation. Fluent in English both written and spoken; second language of Spanish or Mandarin, a plus. Must be a team player with the ability to collaborate with internal and external business partners Compensation Details: $137700 - $175600 per year Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits that address life's necessities and perks, many of which expand and improve year after year, including: Incentive opportunities, based on role/grade level (company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation Comprehensive health coverage (medical, dental, vision and disability - up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire Company Car, phone and fuel card are provided for field-based positions Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review We know the work environment matters. That's why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more! Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more Birth/Adoption bonding paid time off Adoption cost reimbursement . click apply for full job details
