Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MDT to 9:00 pm MDT. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MDT to 9:00 pm MDT. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . What You Will Do Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service. Lead colleagues in the execution and completion of assigned tasks. As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding. Ensure high-level of customer service through problem-solving and customer-focused resolutions. Enhance the in-store customer experience by promoting our Macy's mobile app. Meet with People Leaders throughout the day to plan and monitor total store activities. Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes. Perform store opening and closing procedures, including accessing alarm system and settling the registers. Lead and participate in the adherence to our best in class merchandise standards. Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Proficient in communicating effectively with customers and providing clear direction to colleagues Self-starter in adapting quickly to changing customer expectations and needs Resourceful and able to adapt quickly to changing priorities and deadlines 1-2 years of direct retail experience preferred High school diploma or equivalent Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, stooping and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
05/04/2026
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . What You Will Do Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service. Lead colleagues in the execution and completion of assigned tasks. As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding. Ensure high-level of customer service through problem-solving and customer-focused resolutions. Enhance the in-store customer experience by promoting our Macy's mobile app. Meet with People Leaders throughout the day to plan and monitor total store activities. Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes. Perform store opening and closing procedures, including accessing alarm system and settling the registers. Lead and participate in the adherence to our best in class merchandise standards. Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Proficient in communicating effectively with customers and providing clear direction to colleagues Self-starter in adapting quickly to changing customer expectations and needs Resourceful and able to adapt quickly to changing priorities and deadlines 1-2 years of direct retail experience preferred High school diploma or equivalent Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, stooping and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Manager Litigation Operations - Auto Bodily Injury Claims . We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following office locations: Chesapeake, VA; Tampa, FL or San Antonio, TX. Relocation assistance is not available for this position. This role will specialize in Northeast states auto litigation claims. This includes Missouri, Illinois, Indiana, Ohio, Michigan, Pennsylvania, New York, New Jersey, Vermont, New Hampshire, Maine, Maryland, Rhode Island, Connecticut, Delaware. What you'll do: As a dedicated Manager, Litigation Operations - Auto Bodily Injury Claims you will directly lead claims litigation case managers that handle litigation for Auto Injury claims. The ideal candidate will have strong experience with direct litigation for 3rd Party bodily injury and experience leading claims and/or litigation teams. Manages a team of assigned litigation professionals (direct handlers of active litigation against members) and is responsible for workflow and administration of litigated cases, the development of employee technical skills and business acumen, and for evaluating employee performance. Provides high-level technical advice and supervision on litigated cases. Accountable for ensuring the delivery of a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy when defending our members in active lawsuits filed against them. Accountable for building out litigation and trial strategies with their teams to drive outcomes for each litigated case in accordance with the overall Claims Litigation Strategy and P&C Claims business objectives. Drives execution of operational risk management, portfolio and case level litigation management and the adherence to regulatory compliance training, policies, and procedures. Accountable for delivering operational litigation results, including appropriate management of external legal expense, assigned defense counsel, case quality, and member service. Utilizing a thorough understanding of trial strategy, case law, and jurisdictional trends, accountable for identification of appropriate strategic resolution track, to include recommendation of cases to proceed through trial. Manages a team of claims litigation professionals and is responsible for the assignment of cases to litigation managers and to defense counsel and for ensuring quality, accuracy, and timeliness as they handle litigation based on applicable USAA Auto, Property and Small Business Insurance contracts. Utilizing data analytics, in partnership with actuary and analytics team and Claims Operations leaders, reports on team health to drive business results, manage litigation risk exposure, and assist leadership to determine what is necessary to ensure appropriate oversight and alignment with business objectives. Within authority limit, independently analyzes and helps support, investigate, negotiate, and resolve the highest severity and/or the most complex claims. Analyzes team member's proposed litigation strategies, including determinations of Requests for Authority, and reviews, creates action plans for and participates in case authority and strategy conferences on litigated cases. Management of USAA Staff Counsel and Panel Counsel and internal business partners to develop appropriate strategic litigation plans for' the teams' portfolio of cases and/or in individual cases as warranted through all stages of litigation to include partnering with counsel on impact of new case laws, emerging jurisdictional trends, and the legal environment. Accountable for reviewing, auditing, and approving legal expenses and fees and escalates as appropriate. Responsible for ensuring litigation documentation records are current, timely, and completed across the team. Responsible for developing, communicating, and training of new and revised policies and procedures that enable team members to be compliant with USAA standards, meet or exceed functional goals and objectives while providing excellent member service. Builds, develops, and leads a team through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (10 years of experience in lieu of a degree). 6 years of operational or military experience, to include a minimum of 4 years of P&C experience in complex casualty claims handling. 2 years direct claims litigation handling. 2 years of direct team lead, supervisory, or management experience. Demonstrated experience developing litigation strategy, negotiating, and settling complex P&C claims (to include large loss auto, property & commercial), and minimizing litigation exposure. Demonstrated knowledge of P&C policies, application of case law and state laws and regulations to include regulatory compliance related to claims and claims litigation by venue and jurisdiction. Demonstrated ability to build rapport and successful relationships with vendor law firms. Excellent verbal and written communication skills to include communications to executive management. What sets you apart: 2+ years directly leading litigation strategy for 3rd party injury to include: auto large loss bodily injury (BI)/uninsured motorist (UIM) Direct leadership experience, preferably over a Claims Auto Injury or Litigation team Experience applying advanced knowledge to partner with Claims Operations and provide guidance for complex claim settlements that mitigate risk of litigation Experience developing and delivering targeted coaching at all levels within the Litigation and Injury Operations area for more effective lawsuit avoidance and litigation strategies Demonstrated experience proving guidance to team members on escaladed complex claims issues US military experience through military service or a military spouse/domestic partner USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation range: The salary range for this position is: $103,450-$197,730. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Manager Litigation Operations - Auto Bodily Injury Claims . We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following office locations: Chesapeake, VA; Tampa, FL or San Antonio, TX. Relocation assistance is not available for this position. This role will specialize in Northeast states auto litigation claims. This includes Missouri, Illinois, Indiana, Ohio, Michigan, Pennsylvania, New York, New Jersey, Vermont, New Hampshire, Maine, Maryland, Rhode Island, Connecticut, Delaware. What you'll do: As a dedicated Manager, Litigation Operations - Auto Bodily Injury Claims you will directly lead claims litigation case managers that handle litigation for Auto Injury claims. The ideal candidate will have strong experience with direct litigation for 3rd Party bodily injury and experience leading claims and/or litigation teams. Manages a team of assigned litigation professionals (direct handlers of active litigation against members) and is responsible for workflow and administration of litigated cases, the development of employee technical skills and business acumen, and for evaluating employee performance. Provides high-level technical advice and supervision on litigated cases. Accountable for ensuring the delivery of a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy when defending our members in active lawsuits filed against them. Accountable for building out litigation and trial strategies with their teams to drive outcomes for each litigated case in accordance with the overall Claims Litigation Strategy and P&C Claims business objectives. Drives execution of operational risk management, portfolio and case level litigation management and the adherence to regulatory compliance training, policies, and procedures. Accountable for delivering operational litigation results, including appropriate management of external legal expense, assigned defense counsel, case quality, and member service. Utilizing a thorough understanding of trial strategy, case law, and jurisdictional trends, accountable for identification of appropriate strategic resolution track, to include recommendation of cases to proceed through trial. Manages a team of claims litigation professionals and is responsible for the assignment of cases to litigation managers and to defense counsel and for ensuring quality, accuracy, and timeliness as they handle litigation based on applicable USAA Auto, Property and Small Business Insurance contracts. Utilizing data analytics, in partnership with actuary and analytics team and Claims Operations leaders, reports on team health to drive business results, manage litigation risk exposure, and assist leadership to determine what is necessary to ensure appropriate oversight and alignment with business objectives. Within authority limit, independently analyzes and helps support, investigate, negotiate, and resolve the highest severity and/or the most complex claims. Analyzes team member's proposed litigation strategies, including determinations of Requests for Authority, and reviews, creates action plans for and participates in case authority and strategy conferences on litigated cases. Management of USAA Staff Counsel and Panel Counsel and internal business partners to develop appropriate strategic litigation plans for' the teams' portfolio of cases and/or in individual cases as warranted through all stages of litigation to include partnering with counsel on impact of new case laws, emerging jurisdictional trends, and the legal environment. Accountable for reviewing, auditing, and approving legal expenses and fees and escalates as appropriate. Responsible for ensuring litigation documentation records are current, timely, and completed across the team. Responsible for developing, communicating, and training of new and revised policies and procedures that enable team members to be compliant with USAA standards, meet or exceed functional goals and objectives while providing excellent member service. Builds, develops, and leads a team through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (10 years of experience in lieu of a degree). 6 years of operational or military experience, to include a minimum of 4 years of P&C experience in complex casualty claims handling. 2 years direct claims litigation handling. 2 years of direct team lead, supervisory, or management experience. Demonstrated experience developing litigation strategy, negotiating, and settling complex P&C claims (to include large loss auto, property & commercial), and minimizing litigation exposure. Demonstrated knowledge of P&C policies, application of case law and state laws and regulations to include regulatory compliance related to claims and claims litigation by venue and jurisdiction. Demonstrated ability to build rapport and successful relationships with vendor law firms. Excellent verbal and written communication skills to include communications to executive management. What sets you apart: 2+ years directly leading litigation strategy for 3rd party injury to include: auto large loss bodily injury (BI)/uninsured motorist (UIM) Direct leadership experience, preferably over a Claims Auto Injury or Litigation team Experience applying advanced knowledge to partner with Claims Operations and provide guidance for complex claim settlements that mitigate risk of litigation Experience developing and delivering targeted coaching at all levels within the Litigation and Injury Operations area for more effective lawsuit avoidance and litigation strategies Demonstrated experience proving guidance to team members on escaladed complex claims issues US military experience through military service or a military spouse/domestic partner USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation range: The salary range for this position is: $103,450-$197,730. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MDT to 9:00 pm MDT. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MDT to 9:00 pm MDT. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Manager Litigation Operations - Auto Bodily Injury Claims . We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following office locations: Chesapeake, VA; Tampa, FL or San Antonio, TX. Relocation assistance is not available for this position. This role will specialize in Northeast states auto litigation claims. This includes Missouri, Illinois, Indiana, Ohio, Michigan, Pennsylvania, New York, New Jersey, Vermont, New Hampshire, Maine, Maryland, Rhode Island, Connecticut, Delaware. What you'll do: As a dedicated Manager, Litigation Operations - Auto Bodily Injury Claims you will directly lead claims litigation case managers that handle litigation for Auto Injury claims. The ideal candidate will have strong experience with direct litigation for 3rd Party bodily injury and experience leading claims and/or litigation teams. Manages a team of assigned litigation professionals (direct handlers of active litigation against members) and is responsible for workflow and administration of litigated cases, the development of employee technical skills and business acumen, and for evaluating employee performance. Provides high-level technical advice and supervision on litigated cases. Accountable for ensuring the delivery of a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy when defending our members in active lawsuits filed against them. Accountable for building out litigation and trial strategies with their teams to drive outcomes for each litigated case in accordance with the overall Claims Litigation Strategy and P&C Claims business objectives. Drives execution of operational risk management, portfolio and case level litigation management and the adherence to regulatory compliance training, policies, and procedures. Accountable for delivering operational litigation results, including appropriate management of external legal expense, assigned defense counsel, case quality, and member service. Utilizing a thorough understanding of trial strategy, case law, and jurisdictional trends, accountable for identification of appropriate strategic resolution track, to include recommendation of cases to proceed through trial. Manages a team of claims litigation professionals and is responsible for the assignment of cases to litigation managers and to defense counsel and for ensuring quality, accuracy, and timeliness as they handle litigation based on applicable USAA Auto, Property and Small Business Insurance contracts. Utilizing data analytics, in partnership with actuary and analytics team and Claims Operations leaders, reports on team health to drive business results, manage litigation risk exposure, and assist leadership to determine what is necessary to ensure appropriate oversight and alignment with business objectives. Within authority limit, independently analyzes and helps support, investigate, negotiate, and resolve the highest severity and/or the most complex claims. Analyzes team member's proposed litigation strategies, including determinations of Requests for Authority, and reviews, creates action plans for and participates in case authority and strategy conferences on litigated cases. Management of USAA Staff Counsel and Panel Counsel and internal business partners to develop appropriate strategic litigation plans for' the teams' portfolio of cases and/or in individual cases as warranted through all stages of litigation to include partnering with counsel on impact of new case laws, emerging jurisdictional trends, and the legal environment. Accountable for reviewing, auditing, and approving legal expenses and fees and escalates as appropriate. Responsible for ensuring litigation documentation records are current, timely, and completed across the team. Responsible for developing, communicating, and training of new and revised policies and procedures that enable team members to be compliant with USAA standards, meet or exceed functional goals and objectives while providing excellent member service. Builds, develops, and leads a team through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (10 years of experience in lieu of a degree). 6 years of operational or military experience, to include a minimum of 4 years of P&C experience in complex casualty claims handling. 2 years direct claims litigation handling. 2 years of direct team lead, supervisory, or management experience. Demonstrated experience developing litigation strategy, negotiating, and settling complex P&C claims (to include large loss auto, property & commercial), and minimizing litigation exposure. Demonstrated knowledge of P&C policies, application of case law and state laws and regulations to include regulatory compliance related to claims and claims litigation by venue and jurisdiction. Demonstrated ability to build rapport and successful relationships with vendor law firms. Excellent verbal and written communication skills to include communications to executive management. What sets you apart: 2+ years directly leading litigation strategy for 3rd party injury to include: auto large loss bodily injury (BI)/uninsured motorist (UIM) Direct leadership experience, preferably over a Claims Auto Injury or Litigation team Experience applying advanced knowledge to partner with Claims Operations and provide guidance for complex claim settlements that mitigate risk of litigation Experience developing and delivering targeted coaching at all levels within the Litigation and Injury Operations area for more effective lawsuit avoidance and litigation strategies Demonstrated experience proving guidance to team members on escaladed complex claims issues US military experience through military service or a military spouse/domestic partner USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation range: The salary range for this position is: $103,450-$197,730. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Manager Litigation Operations - Auto Bodily Injury Claims . We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following office locations: Chesapeake, VA; Tampa, FL or San Antonio, TX. Relocation assistance is not available for this position. This role will specialize in Northeast states auto litigation claims. This includes Missouri, Illinois, Indiana, Ohio, Michigan, Pennsylvania, New York, New Jersey, Vermont, New Hampshire, Maine, Maryland, Rhode Island, Connecticut, Delaware. What you'll do: As a dedicated Manager, Litigation Operations - Auto Bodily Injury Claims you will directly lead claims litigation case managers that handle litigation for Auto Injury claims. The ideal candidate will have strong experience with direct litigation for 3rd Party bodily injury and experience leading claims and/or litigation teams. Manages a team of assigned litigation professionals (direct handlers of active litigation against members) and is responsible for workflow and administration of litigated cases, the development of employee technical skills and business acumen, and for evaluating employee performance. Provides high-level technical advice and supervision on litigated cases. Accountable for ensuring the delivery of a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy when defending our members in active lawsuits filed against them. Accountable for building out litigation and trial strategies with their teams to drive outcomes for each litigated case in accordance with the overall Claims Litigation Strategy and P&C Claims business objectives. Drives execution of operational risk management, portfolio and case level litigation management and the adherence to regulatory compliance training, policies, and procedures. Accountable for delivering operational litigation results, including appropriate management of external legal expense, assigned defense counsel, case quality, and member service. Utilizing a thorough understanding of trial strategy, case law, and jurisdictional trends, accountable for identification of appropriate strategic resolution track, to include recommendation of cases to proceed through trial. Manages a team of claims litigation professionals and is responsible for the assignment of cases to litigation managers and to defense counsel and for ensuring quality, accuracy, and timeliness as they handle litigation based on applicable USAA Auto, Property and Small Business Insurance contracts. Utilizing data analytics, in partnership with actuary and analytics team and Claims Operations leaders, reports on team health to drive business results, manage litigation risk exposure, and assist leadership to determine what is necessary to ensure appropriate oversight and alignment with business objectives. Within authority limit, independently analyzes and helps support, investigate, negotiate, and resolve the highest severity and/or the most complex claims. Analyzes team member's proposed litigation strategies, including determinations of Requests for Authority, and reviews, creates action plans for and participates in case authority and strategy conferences on litigated cases. Management of USAA Staff Counsel and Panel Counsel and internal business partners to develop appropriate strategic litigation plans for' the teams' portfolio of cases and/or in individual cases as warranted through all stages of litigation to include partnering with counsel on impact of new case laws, emerging jurisdictional trends, and the legal environment. Accountable for reviewing, auditing, and approving legal expenses and fees and escalates as appropriate. Responsible for ensuring litigation documentation records are current, timely, and completed across the team. Responsible for developing, communicating, and training of new and revised policies and procedures that enable team members to be compliant with USAA standards, meet or exceed functional goals and objectives while providing excellent member service. Builds, develops, and leads a team through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (10 years of experience in lieu of a degree). 6 years of operational or military experience, to include a minimum of 4 years of P&C experience in complex casualty claims handling. 2 years direct claims litigation handling. 2 years of direct team lead, supervisory, or management experience. Demonstrated experience developing litigation strategy, negotiating, and settling complex P&C claims (to include large loss auto, property & commercial), and minimizing litigation exposure. Demonstrated knowledge of P&C policies, application of case law and state laws and regulations to include regulatory compliance related to claims and claims litigation by venue and jurisdiction. Demonstrated ability to build rapport and successful relationships with vendor law firms. Excellent verbal and written communication skills to include communications to executive management. What sets you apart: 2+ years directly leading litigation strategy for 3rd party injury to include: auto large loss bodily injury (BI)/uninsured motorist (UIM) Direct leadership experience, preferably over a Claims Auto Injury or Litigation team Experience applying advanced knowledge to partner with Claims Operations and provide guidance for complex claim settlements that mitigate risk of litigation Experience developing and delivering targeted coaching at all levels within the Litigation and Injury Operations area for more effective lawsuit avoidance and litigation strategies Demonstrated experience proving guidance to team members on escaladed complex claims issues US military experience through military service or a military spouse/domestic partner USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation range: The salary range for this position is: $103,450-$197,730. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Job Summary The Sous Chef will assist with the ordering of materials and supplies, menu planning, inventory, implementing all sanitation, cost and quality control programs and directing and coordinating the work of others. A Sous Chef is expected to help provide innovative ideas to stimulate the growth of the business, while meeting or exceeding customer requirements and maximizing company profits. They will also lead the kitchen in lieu of the Executive Chef, Kitchen Manager or the Prepared Foods Team Leader (depending on the location) and temporarily be responsible for the kitchen. The Sous Chef will also assist in providing leadership in the kitchen by training, directing and managing kitchen Team Members. Job Description Experience Required: 1 to 3 years Experience Desired: Food Safety Awareness; Prior management experience in the Culinary field; Extensive prior prep cook experience. Must have excellent food prep skills and food product knowledge.; Customer Service Experience Education Desired: High school diploma or equivalent Certification or Licensing Required: Serv- safe certification a plus Lifting Requirement: Up to 50 pounds Travel Required: Regional - Daily, Less than 10% Age Requirement: At least 18 years of age Job Responsibilities Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety. Actively demonstrate appropriate suggestive selling techniques. Provide active sampling opportunities, when appropriate. Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for our Company. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner. Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, Customers, Vendors, and the Community. Inspect food and food preparation by both physical and visual inspection to maintain quality and sanitation regulations. Assign, coordinate and evaluate work of kitchen Team Members by writing schedules, preparation list, listing cooking times as well as Team Member feedback evaluations so the product can meet or exceed the customer's requirements and promote efficiency of operations and maximize company profits. Maintain accurate department records by using HACCP charts, cooling charts, cooking temperature sheets, holding temperatures sheets, refrigeration temperatures charts and thermometer calibration charts. To ensure the documentation of activities are available to ensure all federal, state and county as well as company requirements are being met. Control departmental costs by monitoring waste and keeping completed waste logs to increase company profitability and adhere to departmental budget. Manage food and controllable inventories by taking actual weekly and monthly inventories and tracking inventory reports. Review financial transactions and monitors departmental budgets by keeping up to date purchase logs and labor estimates as well as reviewing projections and profit and loss statements with the Kitchen Manager. Inspect equipment requirements to ensure the company has the needed equipment to ensure the presentation, transportation and safe handling of all food production. About Us At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us - because you matter. The hiring range for this position is $21.50- $21.50 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location. Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays.
05/04/2026
Full time
Job Summary The Sous Chef will assist with the ordering of materials and supplies, menu planning, inventory, implementing all sanitation, cost and quality control programs and directing and coordinating the work of others. A Sous Chef is expected to help provide innovative ideas to stimulate the growth of the business, while meeting or exceeding customer requirements and maximizing company profits. They will also lead the kitchen in lieu of the Executive Chef, Kitchen Manager or the Prepared Foods Team Leader (depending on the location) and temporarily be responsible for the kitchen. The Sous Chef will also assist in providing leadership in the kitchen by training, directing and managing kitchen Team Members. Job Description Experience Required: 1 to 3 years Experience Desired: Food Safety Awareness; Prior management experience in the Culinary field; Extensive prior prep cook experience. Must have excellent food prep skills and food product knowledge.; Customer Service Experience Education Desired: High school diploma or equivalent Certification or Licensing Required: Serv- safe certification a plus Lifting Requirement: Up to 50 pounds Travel Required: Regional - Daily, Less than 10% Age Requirement: At least 18 years of age Job Responsibilities Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety. Actively demonstrate appropriate suggestive selling techniques. Provide active sampling opportunities, when appropriate. Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for our Company. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner. Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, Customers, Vendors, and the Community. Inspect food and food preparation by both physical and visual inspection to maintain quality and sanitation regulations. Assign, coordinate and evaluate work of kitchen Team Members by writing schedules, preparation list, listing cooking times as well as Team Member feedback evaluations so the product can meet or exceed the customer's requirements and promote efficiency of operations and maximize company profits. Maintain accurate department records by using HACCP charts, cooling charts, cooking temperature sheets, holding temperatures sheets, refrigeration temperatures charts and thermometer calibration charts. To ensure the documentation of activities are available to ensure all federal, state and county as well as company requirements are being met. Control departmental costs by monitoring waste and keeping completed waste logs to increase company profitability and adhere to departmental budget. Manage food and controllable inventories by taking actual weekly and monthly inventories and tracking inventory reports. Review financial transactions and monitors departmental budgets by keeping up to date purchase logs and labor estimates as well as reviewing projections and profit and loss statements with the Kitchen Manager. Inspect equipment requirements to ensure the company has the needed equipment to ensure the presentation, transportation and safe handling of all food production. About Us At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us - because you matter. The hiring range for this position is $21.50- $21.50 per hour/year. This range represents the anticipated base pay for this role. Actual compensation will be determined based on factors such as experience, skills, education, and location. Eligible employees may be offered health, vision, and dental insurance, personal/sick paid time, 401(k) retirement savings plan, bonus potential, paid bereavement, vacation and paid holidays.
Description: Crystal View Capital/Osprey Management is a private equity real estate firm known for its vertical integration that specializes in the acquisition and management of value-add manufactured housing and self-storage assets. Since its inception in 2014, the Firm has raised over $300 million in equity capital and currently has over $600 million in assets under management. Our in-house management company is a leader in asset management; we have a tremendous amount of knowledge, blending property management and service provisions to simplify everyday life. Our team encompasses vision, talent, harmony, beliefs, and commitment. We have over 50 professionals in the corporate office dedicated to the in-house management of our 120+ assets. The in-house asset management team also employs over 150 property level staff members at its property locations. Apply today to join one of the Nation's most prolific real estate asset management firms. Job Summary The Regional Asset Manager is responsible for maximizing the financial performance and value of a portfolio of properties through strategic planning, operational oversight, and collaborative leadership. While working closely with Regional Property Managers and onsite teams, this role focuses on long-term asset growth, portfolio-wide initiatives, and aligning property performance with company investment goals. The Asset Manager serves as the primary liaison between property operations and executive leadership, ensuring that each property meets its operational, financial, and strategic objectives. Note: Our Regional Asset Managers are hands on and travel frequently to the properties that are in the assigned portfolio. Must be willing to travel to multiple locations across the region at least once a month. Regional Asset Manager Compensation : Annual Salary $65,000-$70,000 Potential Bonus Opportunities 401(k) Plan Medical benefit stipend of $525 per month Dental Insurance Vision Insurance Life, Hospital & Critical Illness Benefits available Pet Insurance Holiday Pay Paid Time Off (PTO) Work/Home Life Balance Opportunities for Career Advancement Flexible Work Schedule Regional Asset Manager Responsibilities: Portfolio Oversight & Performance Optimization Develop and execute strategic business plans for each asset to achieve financial targets and long-term value creation. Monitor and evaluate property performance metrics (occupancy, revenue, NOI, delinquency, and expenses) to identify trends, risks, and opportunities. Partner with Regional Property Managers to ensure operational excellence and compliance with company policies and investment objectives. Recommend and implement asset repositioning strategies, capital improvements, and operational enhancements to maximize value. Coordinate with acquisitions, finance, and executive teams to assess property-level performance and support investment decision-making. Financial Management & Reporting Oversee preparation and review of monthly, quarterly, and annual financial statements for assigned assets. Conduct variance analysis against budget and provide recommendations for corrective action. Approve major property expenditures, capital projects, and budget adjustments in alignment with investment strategies. Collaborate with accounting to ensure accurate reporting, expense tracking, and cash flow forecasting. Provide executive leadership with regular portfolio performance updates and recommendations. Strategic Initiatives & Capital Planning Lead portfolio-wide initiatives to improve operational efficiency, customer satisfaction, and revenue generation. Develop and oversee multi-year capital improvement plans to enhance property appeal, competitiveness, and long-term value. Manage lender and investor reporting requirements, ensuring timely submission and compliance with loan covenants. Evaluate market conditions and competitive landscape to inform strategic planning and pricing strategies. Collaboration & Leadership Serve as the primary point of contact for Regional Property Managers, providing guidance, resources, and performance feedback. Collaborate with marketing, acquisitions, operations, and finance to ensure alignment of property operations with overall company strategy. Participate in leadership meetings to provide portfolio insights and contribute to company-wide strategic planning. Support Regional Managers in resolving escalated operational challenges and driving performance improvements. Compliance & Risk Management Ensure adherence to federal, state, and local laws, as well as company policies and investment requirements. Oversee risk management initiatives, including safety compliance, insurance requirements, and legal matters. Maintain thorough documentation of operational decisions, property performance, and asset-level plans for audit and compliance purposes. Budget and Expense Management Review and manage property-level and regional budgets to ensure alignment with company objectives. Conduct variance analyses to identify discrepancies between actual and projected financial performance, providing recommendations to address gaps. Conduct monthly budget reviews, identify variances, and implement corrective actions. Monitor and control operational and capital expenditures, ensuring all spending aligns with approved budgets. Partner with onsite managers and vendors to identify cost-saving opportunities without compromising service quality or operational efficiency. Negotiate vendor contracts and service agreements to achieve the best value for the company. Ensure all procurement activities adhere to company policies and optimize long-term financial outcomes. Ensure all financial activities comply with company policies and local, state, and federal regulations. Maintain accurate records for audits and reporting purposes, ensuring a strong financial foundation for all operations. Team Management and HR Oversight Lead the recruitment and onboarding of onsite managers and other key personnel. Collaborate with Human Resources to identify talent, conduct interviews, and ensure new hires align with Osprey Management's values and operational goals. Review and approve payroll submissions for assigned properties, ensuring accuracy and timeliness. Address and resolve payroll discrepancies in collaboration with the HR and Accounting departments. Monitor and approve employee timecards, ensuring compliance with company policies and labor laws. Provide guidance to onsite teams to ensure accurate timekeeping practices. Work closely with onsite teams to foster a positive and productive work environment. Conduct periodic performance reviews and provide feedback to ensure employees meet company standards and expectations. Ensure all hiring, payroll, and timekeeping activities comply with company policies and state and federal regulations. Maintain thorough and accurate documentation for audit purposes. Collaboration with Other Departments Work closely with Marketing to ensure cohesive branding, marketing strategies, and property promotions. Partner with Accounting and Finance to review budgets, approve projects, manage expenses, and reconcile credit card transactions. Coordinate with Operations for alignment on company policies, systems, and training initiatives. Collaborate with HR and Training to support ongoing development and onboarding of team members. Communicate effectively with all departments to align objectives, share updates, and resolve challenges. Regional Asset Manager Qualifications: Minimum of 3 years of experience in commercial property management with a proven track record of success in managing large portfolios of commercial real estate properties Extensive experience in property management, including leasing, tenant relations, rent collection, and maintenance Demonstrated expertise in commercial real estate project management, with a portfolio of successful commercial projects Strong familiarity with the self-storage and mobile home community sectors is highly recommended Strong understanding of construction processes, building codes, regulations, and quality standards. Exceptional financial acumen and experience in financial analysis, budgeting, and investment evaluation. Excellent leadership and team management skills, with the ability to inspire and motivate cross-functional teams. Outstanding communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders Strategic mindset with strong analytical and problem-solving abilities to make informed decisions Proficiency in property management software, project/workflow management software and Microsoft Office suite Must be prepared to respond and participate in off-hour events and emergencies as needed Must be willing to travel to properties within the assigned region This job description outlines the general responsibilities of the role and may be subject to change based on business needs. Disclosures: We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation . click apply for full job details
05/04/2026
Full time
Description: Crystal View Capital/Osprey Management is a private equity real estate firm known for its vertical integration that specializes in the acquisition and management of value-add manufactured housing and self-storage assets. Since its inception in 2014, the Firm has raised over $300 million in equity capital and currently has over $600 million in assets under management. Our in-house management company is a leader in asset management; we have a tremendous amount of knowledge, blending property management and service provisions to simplify everyday life. Our team encompasses vision, talent, harmony, beliefs, and commitment. We have over 50 professionals in the corporate office dedicated to the in-house management of our 120+ assets. The in-house asset management team also employs over 150 property level staff members at its property locations. Apply today to join one of the Nation's most prolific real estate asset management firms. Job Summary The Regional Asset Manager is responsible for maximizing the financial performance and value of a portfolio of properties through strategic planning, operational oversight, and collaborative leadership. While working closely with Regional Property Managers and onsite teams, this role focuses on long-term asset growth, portfolio-wide initiatives, and aligning property performance with company investment goals. The Asset Manager serves as the primary liaison between property operations and executive leadership, ensuring that each property meets its operational, financial, and strategic objectives. Note: Our Regional Asset Managers are hands on and travel frequently to the properties that are in the assigned portfolio. Must be willing to travel to multiple locations across the region at least once a month. Regional Asset Manager Compensation : Annual Salary $65,000-$70,000 Potential Bonus Opportunities 401(k) Plan Medical benefit stipend of $525 per month Dental Insurance Vision Insurance Life, Hospital & Critical Illness Benefits available Pet Insurance Holiday Pay Paid Time Off (PTO) Work/Home Life Balance Opportunities for Career Advancement Flexible Work Schedule Regional Asset Manager Responsibilities: Portfolio Oversight & Performance Optimization Develop and execute strategic business plans for each asset to achieve financial targets and long-term value creation. Monitor and evaluate property performance metrics (occupancy, revenue, NOI, delinquency, and expenses) to identify trends, risks, and opportunities. Partner with Regional Property Managers to ensure operational excellence and compliance with company policies and investment objectives. Recommend and implement asset repositioning strategies, capital improvements, and operational enhancements to maximize value. Coordinate with acquisitions, finance, and executive teams to assess property-level performance and support investment decision-making. Financial Management & Reporting Oversee preparation and review of monthly, quarterly, and annual financial statements for assigned assets. Conduct variance analysis against budget and provide recommendations for corrective action. Approve major property expenditures, capital projects, and budget adjustments in alignment with investment strategies. Collaborate with accounting to ensure accurate reporting, expense tracking, and cash flow forecasting. Provide executive leadership with regular portfolio performance updates and recommendations. Strategic Initiatives & Capital Planning Lead portfolio-wide initiatives to improve operational efficiency, customer satisfaction, and revenue generation. Develop and oversee multi-year capital improvement plans to enhance property appeal, competitiveness, and long-term value. Manage lender and investor reporting requirements, ensuring timely submission and compliance with loan covenants. Evaluate market conditions and competitive landscape to inform strategic planning and pricing strategies. Collaboration & Leadership Serve as the primary point of contact for Regional Property Managers, providing guidance, resources, and performance feedback. Collaborate with marketing, acquisitions, operations, and finance to ensure alignment of property operations with overall company strategy. Participate in leadership meetings to provide portfolio insights and contribute to company-wide strategic planning. Support Regional Managers in resolving escalated operational challenges and driving performance improvements. Compliance & Risk Management Ensure adherence to federal, state, and local laws, as well as company policies and investment requirements. Oversee risk management initiatives, including safety compliance, insurance requirements, and legal matters. Maintain thorough documentation of operational decisions, property performance, and asset-level plans for audit and compliance purposes. Budget and Expense Management Review and manage property-level and regional budgets to ensure alignment with company objectives. Conduct variance analyses to identify discrepancies between actual and projected financial performance, providing recommendations to address gaps. Conduct monthly budget reviews, identify variances, and implement corrective actions. Monitor and control operational and capital expenditures, ensuring all spending aligns with approved budgets. Partner with onsite managers and vendors to identify cost-saving opportunities without compromising service quality or operational efficiency. Negotiate vendor contracts and service agreements to achieve the best value for the company. Ensure all procurement activities adhere to company policies and optimize long-term financial outcomes. Ensure all financial activities comply with company policies and local, state, and federal regulations. Maintain accurate records for audits and reporting purposes, ensuring a strong financial foundation for all operations. Team Management and HR Oversight Lead the recruitment and onboarding of onsite managers and other key personnel. Collaborate with Human Resources to identify talent, conduct interviews, and ensure new hires align with Osprey Management's values and operational goals. Review and approve payroll submissions for assigned properties, ensuring accuracy and timeliness. Address and resolve payroll discrepancies in collaboration with the HR and Accounting departments. Monitor and approve employee timecards, ensuring compliance with company policies and labor laws. Provide guidance to onsite teams to ensure accurate timekeeping practices. Work closely with onsite teams to foster a positive and productive work environment. Conduct periodic performance reviews and provide feedback to ensure employees meet company standards and expectations. Ensure all hiring, payroll, and timekeeping activities comply with company policies and state and federal regulations. Maintain thorough and accurate documentation for audit purposes. Collaboration with Other Departments Work closely with Marketing to ensure cohesive branding, marketing strategies, and property promotions. Partner with Accounting and Finance to review budgets, approve projects, manage expenses, and reconcile credit card transactions. Coordinate with Operations for alignment on company policies, systems, and training initiatives. Collaborate with HR and Training to support ongoing development and onboarding of team members. Communicate effectively with all departments to align objectives, share updates, and resolve challenges. Regional Asset Manager Qualifications: Minimum of 3 years of experience in commercial property management with a proven track record of success in managing large portfolios of commercial real estate properties Extensive experience in property management, including leasing, tenant relations, rent collection, and maintenance Demonstrated expertise in commercial real estate project management, with a portfolio of successful commercial projects Strong familiarity with the self-storage and mobile home community sectors is highly recommended Strong understanding of construction processes, building codes, regulations, and quality standards. Exceptional financial acumen and experience in financial analysis, budgeting, and investment evaluation. Excellent leadership and team management skills, with the ability to inspire and motivate cross-functional teams. Outstanding communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders Strategic mindset with strong analytical and problem-solving abilities to make informed decisions Proficiency in property management software, project/workflow management software and Microsoft Office suite Must be prepared to respond and participate in off-hour events and emergencies as needed Must be willing to travel to properties within the assigned region This job description outlines the general responsibilities of the role and may be subject to change based on business needs. Disclosures: We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation . click apply for full job details
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Claims Litigation Manager Senior - Auto . This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. What you'll do: This individual contributor role is responsible for managing complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice and empathy. Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Manages complex litigation, to include BI or Property cases involving serious bodily injury or property damage, disputed damages with potential for excess exposure, cases with complex coverage issues, declaratory judgment actions and aggravated liability; PIP/MP cases containing severe or catastrophic injuries, serious questions of law, extra contractual exposure or other regulatory penalties to the association; Subrogation litigation involving analysis of legal recovery theories, affirmative defenses, and applicable laws and doctrines. Works independently with minimal supervision; acts as a resource for colleagues with less experience. Applies advanced knowledge of claims litigation processes. Proactively manages litigation and acts as liaison with members, internal and external counsel. Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions. Represents USAA at mediations, case conferences, and/or trials. Reviews, audits, and approves legal fees and expenses. Partners and/or directs law firm vendors to facilitate timely lawsuit resolution. Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements. Synthesizes analyses, identifies root cause(s), and provides recommendations that influence litigation and business solutions. Provides insight and guides management and counsel on issues. Assists team members in reviewing, formulating, and documenting litigation plan and serves as a resource to team members on escalated issues of an unusual nature. Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies. May serve as assistant to the Director of Litigation Operations and assigned to work on special projects and develop/conduct training. Will be prepared to assume responsibilities of the DLO, as needed, and demonstrate team leadership characteristics. Ensures members receive high levels of service from themselves and law firm vendors. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (10 years of experience in lieu of a degree). 6 years of relevant work experience handling complex liability and complex first party claims or progressive experience in complex litigation. 2 years customer contact experience. Claims adjusters license in assigned state or ability to obtain license within 3 months. Advanced knowledge of strong negotiation techniques. and customer service skills. Excellent communication skills. Advanced knowledge of P&C policies and state laws. Advanced knowledge of regulatory compliance related to claims and claims litigation. Experience handling large losses auto, property or commercial. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. What sets you apart: 6+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims. 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution. Familiarity with injury claims litigation processes. Experience working injury claims in the Southeast or Mid-Atlantic Regions. Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.). USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation range: The salary range for this position is: $103,450-$197,730. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Claims Litigation Manager Senior - Auto . This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. What you'll do: This individual contributor role is responsible for managing complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice and empathy. Identifies and manages existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Manages complex litigation, to include BI or Property cases involving serious bodily injury or property damage, disputed damages with potential for excess exposure, cases with complex coverage issues, declaratory judgment actions and aggravated liability; PIP/MP cases containing severe or catastrophic injuries, serious questions of law, extra contractual exposure or other regulatory penalties to the association; Subrogation litigation involving analysis of legal recovery theories, affirmative defenses, and applicable laws and doctrines. Works independently with minimal supervision; acts as a resource for colleagues with less experience. Applies advanced knowledge of claims litigation processes. Proactively manages litigation and acts as liaison with members, internal and external counsel. Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions. Represents USAA at mediations, case conferences, and/or trials. Reviews, audits, and approves legal fees and expenses. Partners and/or directs law firm vendors to facilitate timely lawsuit resolution. Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements. Synthesizes analyses, identifies root cause(s), and provides recommendations that influence litigation and business solutions. Provides insight and guides management and counsel on issues. Assists team members in reviewing, formulating, and documenting litigation plan and serves as a resource to team members on escalated issues of an unusual nature. Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies. May serve as assistant to the Director of Litigation Operations and assigned to work on special projects and develop/conduct training. Will be prepared to assume responsibilities of the DLO, as needed, and demonstrate team leadership characteristics. Ensures members receive high levels of service from themselves and law firm vendors. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (10 years of experience in lieu of a degree). 6 years of relevant work experience handling complex liability and complex first party claims or progressive experience in complex litigation. 2 years customer contact experience. Claims adjusters license in assigned state or ability to obtain license within 3 months. Advanced knowledge of strong negotiation techniques. and customer service skills. Excellent communication skills. Advanced knowledge of P&C policies and state laws. Advanced knowledge of regulatory compliance related to claims and claims litigation. Experience handling large losses auto, property or commercial. Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. What sets you apart: 6+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims. 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution. Familiarity with injury claims litigation processes. Experience working injury claims in the Southeast or Mid-Atlantic Regions. Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.). USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation range: The salary range for this position is: $103,450-$197,730. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Description: Crystal View Capital/Osprey Management is a private equity real estate firm known for its vertical integration that specializes in the acquisition and management of value-add manufactured housing and self-storage assets. Since its inception in 2014, the Firm has raised over $300 million in equity capital and currently has over $600 million in assets under management. Our in-house management company is a leader in asset management; we have a tremendous amount of knowledge, blending property management and service provisions to simplify everyday life. Our team encompasses vision, talent, harmony, beliefs, and commitment. We have over 50 professionals in the corporate office dedicated to the in-house management of our 120+ assets. The in-house asset management team also employs over 150 property level staff members at its property locations. Apply today to join one of the Nation's most prolific real estate asset management firms. Job Summary The Regional Asset Manager is responsible for maximizing the financial performance and value of a portfolio of properties through strategic planning, operational oversight, and collaborative leadership. While working closely with Regional Property Managers and onsite teams, this role focuses on long-term asset growth, portfolio-wide initiatives, and aligning property performance with company investment goals. The Asset Manager serves as the primary liaison between property operations and executive leadership, ensuring that each property meets its operational, financial, and strategic objectives. Note: Our Regional Asset Managers are hands on and travel frequently to the properties that are in the assigned portfolio. Must be willing to travel to multiple locations across the region at least once a month. Regional Asset Manager Compensation : Annual Salary $65,000-$70,000 Potential Bonus Opportunities 401(k) Plan Medical benefit stipend of $525 per month Dental Insurance Vision Insurance Life, Hospital & Critical Illness Benefits available Pet Insurance Holiday Pay Paid Time Off (PTO) Work/Home Life Balance Opportunities for Career Advancement Flexible Work Schedule Regional Asset Manager Responsibilities: Portfolio Oversight & Performance Optimization Develop and execute strategic business plans for each asset to achieve financial targets and long-term value creation. Monitor and evaluate property performance metrics (occupancy, revenue, NOI, delinquency, and expenses) to identify trends, risks, and opportunities. Partner with Regional Property Managers to ensure operational excellence and compliance with company policies and investment objectives. Recommend and implement asset repositioning strategies, capital improvements, and operational enhancements to maximize value. Coordinate with acquisitions, finance, and executive teams to assess property-level performance and support investment decision-making. Financial Management & Reporting Oversee preparation and review of monthly, quarterly, and annual financial statements for assigned assets. Conduct variance analysis against budget and provide recommendations for corrective action. Approve major property expenditures, capital projects, and budget adjustments in alignment with investment strategies. Collaborate with accounting to ensure accurate reporting, expense tracking, and cash flow forecasting. Provide executive leadership with regular portfolio performance updates and recommendations. Strategic Initiatives & Capital Planning Lead portfolio-wide initiatives to improve operational efficiency, customer satisfaction, and revenue generation. Develop and oversee multi-year capital improvement plans to enhance property appeal, competitiveness, and long-term value. Manage lender and investor reporting requirements, ensuring timely submission and compliance with loan covenants. Evaluate market conditions and competitive landscape to inform strategic planning and pricing strategies. Collaboration & Leadership Serve as the primary point of contact for Regional Property Managers, providing guidance, resources, and performance feedback. Collaborate with marketing, acquisitions, operations, and finance to ensure alignment of property operations with overall company strategy. Participate in leadership meetings to provide portfolio insights and contribute to company-wide strategic planning. Support Regional Managers in resolving escalated operational challenges and driving performance improvements. Compliance & Risk Management Ensure adherence to federal, state, and local laws, as well as company policies and investment requirements. Oversee risk management initiatives, including safety compliance, insurance requirements, and legal matters. Maintain thorough documentation of operational decisions, property performance, and asset-level plans for audit and compliance purposes. Budget and Expense Management Review and manage property-level and regional budgets to ensure alignment with company objectives. Conduct variance analyses to identify discrepancies between actual and projected financial performance, providing recommendations to address gaps. Conduct monthly budget reviews, identify variances, and implement corrective actions. Monitor and control operational and capital expenditures, ensuring all spending aligns with approved budgets. Partner with onsite managers and vendors to identify cost-saving opportunities without compromising service quality or operational efficiency. Negotiate vendor contracts and service agreements to achieve the best value for the company. Ensure all procurement activities adhere to company policies and optimize long-term financial outcomes. Ensure all financial activities comply with company policies and local, state, and federal regulations. Maintain accurate records for audits and reporting purposes, ensuring a strong financial foundation for all operations. Team Management and HR Oversight Lead the recruitment and onboarding of onsite managers and other key personnel. Collaborate with Human Resources to identify talent, conduct interviews, and ensure new hires align with Osprey Management's values and operational goals. Review and approve payroll submissions for assigned properties, ensuring accuracy and timeliness. Address and resolve payroll discrepancies in collaboration with the HR and Accounting departments. Monitor and approve employee timecards, ensuring compliance with company policies and labor laws. Provide guidance to onsite teams to ensure accurate timekeeping practices. Work closely with onsite teams to foster a positive and productive work environment. Conduct periodic performance reviews and provide feedback to ensure employees meet company standards and expectations. Ensure all hiring, payroll, and timekeeping activities comply with company policies and state and federal regulations. Maintain thorough and accurate documentation for audit purposes. Collaboration with Other Departments Work closely with Marketing to ensure cohesive branding, marketing strategies, and property promotions. Partner with Accounting and Finance to review budgets, approve projects, manage expenses, and reconcile credit card transactions. Coordinate with Operations for alignment on company policies, systems, and training initiatives. Collaborate with HR and Training to support ongoing development and onboarding of team members. Communicate effectively with all departments to align objectives, share updates, and resolve challenges. Regional Asset Manager Qualifications: Minimum of 3 years of experience in commercial property management with a proven track record of success in managing large portfolios of commercial real estate properties Extensive experience in property management, including leasing, tenant relations, rent collection, and maintenance Demonstrated expertise in commercial real estate project management, with a portfolio of successful commercial projects Strong familiarity with the self-storage and mobile home community sectors is highly recommended Strong understanding of construction processes, building codes, regulations, and quality standards. Exceptional financial acumen and experience in financial analysis, budgeting, and investment evaluation. Excellent leadership and team management skills, with the ability to inspire and motivate cross-functional teams. Outstanding communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders Strategic mindset with strong analytical and problem-solving abilities to make informed decisions Proficiency in property management software, project/workflow management software and Microsoft Office suite Must be prepared to respond and participate in off-hour events and emergencies as needed Must be willing to travel to properties within the assigned region This job description outlines the general responsibilities of the role and may be subject to change based on business needs. Disclosures: We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation . click apply for full job details
05/04/2026
Full time
Description: Crystal View Capital/Osprey Management is a private equity real estate firm known for its vertical integration that specializes in the acquisition and management of value-add manufactured housing and self-storage assets. Since its inception in 2014, the Firm has raised over $300 million in equity capital and currently has over $600 million in assets under management. Our in-house management company is a leader in asset management; we have a tremendous amount of knowledge, blending property management and service provisions to simplify everyday life. Our team encompasses vision, talent, harmony, beliefs, and commitment. We have over 50 professionals in the corporate office dedicated to the in-house management of our 120+ assets. The in-house asset management team also employs over 150 property level staff members at its property locations. Apply today to join one of the Nation's most prolific real estate asset management firms. Job Summary The Regional Asset Manager is responsible for maximizing the financial performance and value of a portfolio of properties through strategic planning, operational oversight, and collaborative leadership. While working closely with Regional Property Managers and onsite teams, this role focuses on long-term asset growth, portfolio-wide initiatives, and aligning property performance with company investment goals. The Asset Manager serves as the primary liaison between property operations and executive leadership, ensuring that each property meets its operational, financial, and strategic objectives. Note: Our Regional Asset Managers are hands on and travel frequently to the properties that are in the assigned portfolio. Must be willing to travel to multiple locations across the region at least once a month. Regional Asset Manager Compensation : Annual Salary $65,000-$70,000 Potential Bonus Opportunities 401(k) Plan Medical benefit stipend of $525 per month Dental Insurance Vision Insurance Life, Hospital & Critical Illness Benefits available Pet Insurance Holiday Pay Paid Time Off (PTO) Work/Home Life Balance Opportunities for Career Advancement Flexible Work Schedule Regional Asset Manager Responsibilities: Portfolio Oversight & Performance Optimization Develop and execute strategic business plans for each asset to achieve financial targets and long-term value creation. Monitor and evaluate property performance metrics (occupancy, revenue, NOI, delinquency, and expenses) to identify trends, risks, and opportunities. Partner with Regional Property Managers to ensure operational excellence and compliance with company policies and investment objectives. Recommend and implement asset repositioning strategies, capital improvements, and operational enhancements to maximize value. Coordinate with acquisitions, finance, and executive teams to assess property-level performance and support investment decision-making. Financial Management & Reporting Oversee preparation and review of monthly, quarterly, and annual financial statements for assigned assets. Conduct variance analysis against budget and provide recommendations for corrective action. Approve major property expenditures, capital projects, and budget adjustments in alignment with investment strategies. Collaborate with accounting to ensure accurate reporting, expense tracking, and cash flow forecasting. Provide executive leadership with regular portfolio performance updates and recommendations. Strategic Initiatives & Capital Planning Lead portfolio-wide initiatives to improve operational efficiency, customer satisfaction, and revenue generation. Develop and oversee multi-year capital improvement plans to enhance property appeal, competitiveness, and long-term value. Manage lender and investor reporting requirements, ensuring timely submission and compliance with loan covenants. Evaluate market conditions and competitive landscape to inform strategic planning and pricing strategies. Collaboration & Leadership Serve as the primary point of contact for Regional Property Managers, providing guidance, resources, and performance feedback. Collaborate with marketing, acquisitions, operations, and finance to ensure alignment of property operations with overall company strategy. Participate in leadership meetings to provide portfolio insights and contribute to company-wide strategic planning. Support Regional Managers in resolving escalated operational challenges and driving performance improvements. Compliance & Risk Management Ensure adherence to federal, state, and local laws, as well as company policies and investment requirements. Oversee risk management initiatives, including safety compliance, insurance requirements, and legal matters. Maintain thorough documentation of operational decisions, property performance, and asset-level plans for audit and compliance purposes. Budget and Expense Management Review and manage property-level and regional budgets to ensure alignment with company objectives. Conduct variance analyses to identify discrepancies between actual and projected financial performance, providing recommendations to address gaps. Conduct monthly budget reviews, identify variances, and implement corrective actions. Monitor and control operational and capital expenditures, ensuring all spending aligns with approved budgets. Partner with onsite managers and vendors to identify cost-saving opportunities without compromising service quality or operational efficiency. Negotiate vendor contracts and service agreements to achieve the best value for the company. Ensure all procurement activities adhere to company policies and optimize long-term financial outcomes. Ensure all financial activities comply with company policies and local, state, and federal regulations. Maintain accurate records for audits and reporting purposes, ensuring a strong financial foundation for all operations. Team Management and HR Oversight Lead the recruitment and onboarding of onsite managers and other key personnel. Collaborate with Human Resources to identify talent, conduct interviews, and ensure new hires align with Osprey Management's values and operational goals. Review and approve payroll submissions for assigned properties, ensuring accuracy and timeliness. Address and resolve payroll discrepancies in collaboration with the HR and Accounting departments. Monitor and approve employee timecards, ensuring compliance with company policies and labor laws. Provide guidance to onsite teams to ensure accurate timekeeping practices. Work closely with onsite teams to foster a positive and productive work environment. Conduct periodic performance reviews and provide feedback to ensure employees meet company standards and expectations. Ensure all hiring, payroll, and timekeeping activities comply with company policies and state and federal regulations. Maintain thorough and accurate documentation for audit purposes. Collaboration with Other Departments Work closely with Marketing to ensure cohesive branding, marketing strategies, and property promotions. Partner with Accounting and Finance to review budgets, approve projects, manage expenses, and reconcile credit card transactions. Coordinate with Operations for alignment on company policies, systems, and training initiatives. Collaborate with HR and Training to support ongoing development and onboarding of team members. Communicate effectively with all departments to align objectives, share updates, and resolve challenges. Regional Asset Manager Qualifications: Minimum of 3 years of experience in commercial property management with a proven track record of success in managing large portfolios of commercial real estate properties Extensive experience in property management, including leasing, tenant relations, rent collection, and maintenance Demonstrated expertise in commercial real estate project management, with a portfolio of successful commercial projects Strong familiarity with the self-storage and mobile home community sectors is highly recommended Strong understanding of construction processes, building codes, regulations, and quality standards. Exceptional financial acumen and experience in financial analysis, budgeting, and investment evaluation. Excellent leadership and team management skills, with the ability to inspire and motivate cross-functional teams. Outstanding communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders Strategic mindset with strong analytical and problem-solving abilities to make informed decisions Proficiency in property management software, project/workflow management software and Microsoft Office suite Must be prepared to respond and participate in off-hour events and emergencies as needed Must be willing to travel to properties within the assigned region This job description outlines the general responsibilities of the role and may be subject to change based on business needs. Disclosures: We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation . click apply for full job details
Sr Analyst, Business ApplicationsUS-IL-ItascaJob ID: 34184Type: Full-Time# of Openings: 1Category: Information TechnologyCUSA MW Regional OfficeAbout the Role Business analysts are the drivers of our continued growth and success. We are currently searching for an experienced business analyst to help guide our organization to the future. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst.Your Impact Objectives of this role:Drive awareness of requirements in Finance ERP operations across business units and identify substandard systems processes through evaluation of real-time data and design better system processes to overcome deficiencies. Serve as thoughtful leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels. Create and implement precise management plans for every project, with attention to transparent communication at all levels. Perform, evaluate, and communicate thorough quality assurance at every stage of systems development. Gather user requirements and design and coordinate system development and implement in production to ensure maximum usability.Responsibilities Partner with stakeholders across business units (ex: Business Operations, Customer Service, Sales & Finance) to develop analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams. Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties. Author and update internal and external documentation, and formally initiate and deliver requirements and documentation. Conduct daily systems analytics to maximize effectiveness and troubleshoot problems. Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations.About You: The Skills & Expertise You Bring 5 years prior business process design experience, focusing on process improvementBachelor's degree in a relevant field (Information technology or computer science) or equivalent experience requiredExperience in ERP Financials (Order to Cash, Accounts Receivable, Credit Collections, Revenue Recognition, Taxation and General Ledger) highly desirableExperience with ERP systems Process specifically in Finance/Supply chain Logistics preferredHigh proficiency in Excel, Word, and PowerPoint. Above average skills in SQL & PL/SQLAccounting foundation knowledge to understand business processes and to interpret reportsStrong working knowledge of relevant Microsoft applications, including VisioProven ability to manage projects and user testingExtensive experience with data visualizationAbility to use analytical skills to divide and simplify complex business problems into simple and manageable onesStrong business analyst skills and ability to collaborate in person and virtual environmentsAbility to document and present problems and solutionsProven ability to manage projects and user testingSelf-starter, detail oriented and ability to learn new applications, tools and business processesIn accordance with applicable law, we are providing the anticipated base salary for this role: $104,870 - $157,050Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags details: 50 Yearly SalaryPI7ff16c93f0-
05/04/2026
Sr Analyst, Business ApplicationsUS-IL-ItascaJob ID: 34184Type: Full-Time# of Openings: 1Category: Information TechnologyCUSA MW Regional OfficeAbout the Role Business analysts are the drivers of our continued growth and success. We are currently searching for an experienced business analyst to help guide our organization to the future. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst.Your Impact Objectives of this role:Drive awareness of requirements in Finance ERP operations across business units and identify substandard systems processes through evaluation of real-time data and design better system processes to overcome deficiencies. Serve as thoughtful leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels. Create and implement precise management plans for every project, with attention to transparent communication at all levels. Perform, evaluate, and communicate thorough quality assurance at every stage of systems development. Gather user requirements and design and coordinate system development and implement in production to ensure maximum usability.Responsibilities Partner with stakeholders across business units (ex: Business Operations, Customer Service, Sales & Finance) to develop analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams. Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties. Author and update internal and external documentation, and formally initiate and deliver requirements and documentation. Conduct daily systems analytics to maximize effectiveness and troubleshoot problems. Develop meaningful and lasting relationships with partners for optimized systems integration and respond to questions and concerns from managers and executives with supporting research and recommendations.About You: The Skills & Expertise You Bring 5 years prior business process design experience, focusing on process improvementBachelor's degree in a relevant field (Information technology or computer science) or equivalent experience requiredExperience in ERP Financials (Order to Cash, Accounts Receivable, Credit Collections, Revenue Recognition, Taxation and General Ledger) highly desirableExperience with ERP systems Process specifically in Finance/Supply chain Logistics preferredHigh proficiency in Excel, Word, and PowerPoint. Above average skills in SQL & PL/SQLAccounting foundation knowledge to understand business processes and to interpret reportsStrong working knowledge of relevant Microsoft applications, including VisioProven ability to manage projects and user testingExtensive experience with data visualizationAbility to use analytical skills to divide and simplify complex business problems into simple and manageable onesStrong business analyst skills and ability to collaborate in person and virtual environmentsAbility to document and present problems and solutionsProven ability to manage projects and user testingSelf-starter, detail oriented and ability to learn new applications, tools and business processesIn accordance with applicable law, we are providing the anticipated base salary for this role: $104,870 - $157,050Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at Posting Tags details: 50 Yearly SalaryPI7ff16c93f0-
Job Summary: The Director Ambulatory Practice supports the Medical Group Administrative Team as the recognized leader in understanding and interpreting standards for ambulatory clinical practice, as well as applying, evaluating and improving those standards to ensure ambulatory clinical practices meet all regulatory requirements and organizational policies and procedures, concurrently supporting the quality, service and financial goals and objectives of Kaiser Permanente. For the Medical Office Buildings and other ambulatory hospital-based settings associated with the Medical Center, the Director Ambulatory Practice is accountable for designing , implementing, evaluating and improving systems, methods and strategies to maintain and improve the compliance of ambulatory care service delivery, clinical quality, clinical processes/systems, performance, patient satisfaction / safety, practice standards and the effectiveness of patient care with regulatory and organizational / institutional requirements and / or standards. The Directors responsibility may include for providing operations management for multiple ambulatory care/outpatient departments and managing non-physician clinical, technical and support staff as assigned by the Chief Administrative Officer and Medical Director. Essential Responsibilities: Contributes to the overall development of programs and services in order to provide for the needs of members, managers, physicians and staff Acts as consultant to the Medical Group Administrative Team regarding high quality, cost-effective ambulatory practice issues and efficient management of staff in accordance with goals and objectives - clinical, regulatory, scope of practice, workplace processes, and clinical competencies for ambulatory disciplines. Directs the coordination/integration of outpatient services between departments and across the continuum of care and directs the continuous improvement of all clinical practices, services and operations by design and implementation of systems, processes and methods to evaluate and improve patient care. Acts as consultant to the Medical Group Administrative Team regarding high quality, cost-effective ambulatory practice issues and efficient management of staff in accordance with goals and objectives - clinical, regulatory, scope of practice, workplace processes, and clinical competencies for ambulatory disciplines. Participates as part of management team in formulating, implementing and evaluating business plans/strategies for ambulatory care services and responsible for achieving both short and long term strategic, business and financial goals/objectives. Maintains and applies knowledge of scope of practice, best practices, standardized procedures, workflow processes and state and federal and regulatory agencies pertaining to ambulatory care. Develops effective and accurate communication strategies related to ambulatory care issues for: Chief Administrative Officer, Assistant Medical Group Administrators, Department Administrators, Nurse Executive, Compliance Officer, Risk Manager, Accreditation, Regulations and Licensing Department, Education Department for members, staff and physicians, Performance Improvement Department, Human Resources, Medical Staff Office, Ombudsman, Leadership Team (MCOT/MCAT), Finance, Medical Group physicians/Chiefs of Service, Ancillary Staff, Allied Health Professionals, Public Affairs Department, Organizational Effectiveness, Inpatient Departments, Continuing Care Departments, and Ancillary Departments - laboratory and radiology. Serves as a highly visible expert consultant and advisor to senior SCPMG and KFH/HP leadership, Chief Nursing Officer, Licensed Allied Health Professionals, Advance Practice Providers, physicians and staff to assure appropriate scope of practice, competent clinical care, and professional staff performance. Serves an expert authority / resource for ambulatory care nursing. Builds effective relationships and collaborates with physicians in establishing, implementing, maintaining and evaluating/improving patient care and quality service standards to meet members and internal clients expectations. Participates in community relations activities to enhance the image and reputation of the organization May represent the organization in activities involving leaders in business, government, labor, the community at large, health plan members and health care providers in the MSA. Leads implementation of Regional or local special initiatives such as but not limited to : HealthConnect deployment, processes and scope of practice issues, Care Management Models, NP role in primary care, UPIN projects, SOSA, CRNA site survey, MA medication dose verification audit, Medi- Cal/Medicare audits. Provides leadership regarding compliance with the establishment of targets, implementation of special initiatives and compliance monitoring. Participates on assigned committees at Regional and Medical Center levels. Regional: Ambulatory Clinical Practice Committee Medical Center: Ambulatory Clinical Practice Committee, HealthConnect Steering Committee, Ambulatory Policy and Procedure Committee, Infection Control, Safety, Outpatient Medical Records Committee, Leadership Team, Interdisciplinary Practice Committee, Labor Management Partnership Steering Committee, Advance Practice Committee. Demonstrate professional demeanor to physicians, staff and administrative team. Has ability to collaborate and lead through influence to implement initiatives. Act as a resource for the development and review of ambulatory clinical department policies and procedures. Identifies clinical practice educational needs for staff, managers and self, and is active in professional organizations as appropriate. Clinical Operations Management Role: For assigned departments / staff, responsible for the day to day operations by directing the nursing and patient care staff to develop, implement, monitor and evaluate/improve nursing standards of practice, service priorities and performance/outcome measures, as well as with strategic, business and organizational goals/objectives. Evaluates and continuously improves clinical/department processes / systems and performance by providing direction to non-physician staff in order to achieve effective and efficient operations, operational and clinical goals/objectives, as well as planning, promoting and implementing best practice models. In collaboration with the CAO and the Medical Director, directly and/or through subordinates plans, organize, directs and controls the operations of assigned departments within the Medical Group. Directly and with subordinate managers, establishes and maintains operational, clinical and performance standards. Develops and manages budgets and resource allocation. Monitors financial performances and identifies and implements strategies to reduce costs and improve quality of care and service. Manages human resources functions for assigned non- physician staff. Implements and maintains clinical and patient care practice standards, budgets, and staff development. Basic Qualifications: Experience Minimum five (5) years of experience in management of ambulatory care or other related clinical area. Education Bachelors Degree in Nursing License, Certification, Registration Registered Nurse License (California) Additional Requirements: Demonstrated ability to utilize interpersonal skills, communication, leadership, planning, presentation, analytical and problem solving skills. Demonstrated ability to work effectively and collaboratively in a Labor-Management Partnership environment. Ability to demonstrate knowledge of applicable federal, state laws and regulations related to health care (California Board of Registered Nursing, California Board of Licensed Vocational Nursing, California Department of Consumer Affairs-Business and Professions Code, California Board of Medicine, and Regulatory Agencies including TJC, NCQA, Title 22, CMS, DHS, Medi-Cal) regarding ambulatory clinical practice issues, scope of practice for ambulatory disciplines, workplace processes and clinical competencies. Demonstrated interpersonal and communication skills. Knowledge of ambulatory care practices, operations and local, state and federal regulatory standards. Ability to conduct business and financial planning. Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications: Labor Management experience ANCC Certification Ambulatory Care Nurse Masters degree in health services administration, nursing, management, business administration degree OR two (2) years of experience in patient care/clinical services. Experience in Education, Data Analysis, Skills proctoring, Policy Writing Knowledge of Safety, Compliance, and Regulatory Guidelines.
05/04/2026
Full time
Job Summary: The Director Ambulatory Practice supports the Medical Group Administrative Team as the recognized leader in understanding and interpreting standards for ambulatory clinical practice, as well as applying, evaluating and improving those standards to ensure ambulatory clinical practices meet all regulatory requirements and organizational policies and procedures, concurrently supporting the quality, service and financial goals and objectives of Kaiser Permanente. For the Medical Office Buildings and other ambulatory hospital-based settings associated with the Medical Center, the Director Ambulatory Practice is accountable for designing , implementing, evaluating and improving systems, methods and strategies to maintain and improve the compliance of ambulatory care service delivery, clinical quality, clinical processes/systems, performance, patient satisfaction / safety, practice standards and the effectiveness of patient care with regulatory and organizational / institutional requirements and / or standards. The Directors responsibility may include for providing operations management for multiple ambulatory care/outpatient departments and managing non-physician clinical, technical and support staff as assigned by the Chief Administrative Officer and Medical Director. Essential Responsibilities: Contributes to the overall development of programs and services in order to provide for the needs of members, managers, physicians and staff Acts as consultant to the Medical Group Administrative Team regarding high quality, cost-effective ambulatory practice issues and efficient management of staff in accordance with goals and objectives - clinical, regulatory, scope of practice, workplace processes, and clinical competencies for ambulatory disciplines. Directs the coordination/integration of outpatient services between departments and across the continuum of care and directs the continuous improvement of all clinical practices, services and operations by design and implementation of systems, processes and methods to evaluate and improve patient care. Acts as consultant to the Medical Group Administrative Team regarding high quality, cost-effective ambulatory practice issues and efficient management of staff in accordance with goals and objectives - clinical, regulatory, scope of practice, workplace processes, and clinical competencies for ambulatory disciplines. Participates as part of management team in formulating, implementing and evaluating business plans/strategies for ambulatory care services and responsible for achieving both short and long term strategic, business and financial goals/objectives. Maintains and applies knowledge of scope of practice, best practices, standardized procedures, workflow processes and state and federal and regulatory agencies pertaining to ambulatory care. Develops effective and accurate communication strategies related to ambulatory care issues for: Chief Administrative Officer, Assistant Medical Group Administrators, Department Administrators, Nurse Executive, Compliance Officer, Risk Manager, Accreditation, Regulations and Licensing Department, Education Department for members, staff and physicians, Performance Improvement Department, Human Resources, Medical Staff Office, Ombudsman, Leadership Team (MCOT/MCAT), Finance, Medical Group physicians/Chiefs of Service, Ancillary Staff, Allied Health Professionals, Public Affairs Department, Organizational Effectiveness, Inpatient Departments, Continuing Care Departments, and Ancillary Departments - laboratory and radiology. Serves as a highly visible expert consultant and advisor to senior SCPMG and KFH/HP leadership, Chief Nursing Officer, Licensed Allied Health Professionals, Advance Practice Providers, physicians and staff to assure appropriate scope of practice, competent clinical care, and professional staff performance. Serves an expert authority / resource for ambulatory care nursing. Builds effective relationships and collaborates with physicians in establishing, implementing, maintaining and evaluating/improving patient care and quality service standards to meet members and internal clients expectations. Participates in community relations activities to enhance the image and reputation of the organization May represent the organization in activities involving leaders in business, government, labor, the community at large, health plan members and health care providers in the MSA. Leads implementation of Regional or local special initiatives such as but not limited to : HealthConnect deployment, processes and scope of practice issues, Care Management Models, NP role in primary care, UPIN projects, SOSA, CRNA site survey, MA medication dose verification audit, Medi- Cal/Medicare audits. Provides leadership regarding compliance with the establishment of targets, implementation of special initiatives and compliance monitoring. Participates on assigned committees at Regional and Medical Center levels. Regional: Ambulatory Clinical Practice Committee Medical Center: Ambulatory Clinical Practice Committee, HealthConnect Steering Committee, Ambulatory Policy and Procedure Committee, Infection Control, Safety, Outpatient Medical Records Committee, Leadership Team, Interdisciplinary Practice Committee, Labor Management Partnership Steering Committee, Advance Practice Committee. Demonstrate professional demeanor to physicians, staff and administrative team. Has ability to collaborate and lead through influence to implement initiatives. Act as a resource for the development and review of ambulatory clinical department policies and procedures. Identifies clinical practice educational needs for staff, managers and self, and is active in professional organizations as appropriate. Clinical Operations Management Role: For assigned departments / staff, responsible for the day to day operations by directing the nursing and patient care staff to develop, implement, monitor and evaluate/improve nursing standards of practice, service priorities and performance/outcome measures, as well as with strategic, business and organizational goals/objectives. Evaluates and continuously improves clinical/department processes / systems and performance by providing direction to non-physician staff in order to achieve effective and efficient operations, operational and clinical goals/objectives, as well as planning, promoting and implementing best practice models. In collaboration with the CAO and the Medical Director, directly and/or through subordinates plans, organize, directs and controls the operations of assigned departments within the Medical Group. Directly and with subordinate managers, establishes and maintains operational, clinical and performance standards. Develops and manages budgets and resource allocation. Monitors financial performances and identifies and implements strategies to reduce costs and improve quality of care and service. Manages human resources functions for assigned non- physician staff. Implements and maintains clinical and patient care practice standards, budgets, and staff development. Basic Qualifications: Experience Minimum five (5) years of experience in management of ambulatory care or other related clinical area. Education Bachelors Degree in Nursing License, Certification, Registration Registered Nurse License (California) Additional Requirements: Demonstrated ability to utilize interpersonal skills, communication, leadership, planning, presentation, analytical and problem solving skills. Demonstrated ability to work effectively and collaboratively in a Labor-Management Partnership environment. Ability to demonstrate knowledge of applicable federal, state laws and regulations related to health care (California Board of Registered Nursing, California Board of Licensed Vocational Nursing, California Department of Consumer Affairs-Business and Professions Code, California Board of Medicine, and Regulatory Agencies including TJC, NCQA, Title 22, CMS, DHS, Medi-Cal) regarding ambulatory clinical practice issues, scope of practice for ambulatory disciplines, workplace processes and clinical competencies. Demonstrated interpersonal and communication skills. Knowledge of ambulatory care practices, operations and local, state and federal regulatory standards. Ability to conduct business and financial planning. Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications: Labor Management experience ANCC Certification Ambulatory Care Nurse Masters degree in health services administration, nursing, management, business administration degree OR two (2) years of experience in patient care/clinical services. Experience in Education, Data Analysis, Skills proctoring, Policy Writing Knowledge of Safety, Compliance, and Regulatory Guidelines.
Job Summary Our Gourmet Chefs are involved in all aspects of the day-to-day Central Kitchen/Market District operations. They are responsible for food preparation, food quality, merchandising, customer service, and food safety standards. In addition, they are responsible for maintaining constant food education of associates and customers, and constantly work to increase profitability and promote future growth. Job Description Experience Required: 3 to 5 years Experience Desired: Advanced Culinary Degree, Bachelors Degree; Culinary Awards or accreditation; Food Safety Awareness Education Desired: Associates Degree Certification or Licensing Required: Serv-Safe Certification a plus Lifting Requirement: Up to 50 pounds Job Responsibilities Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety. Display a commitment to learn about food and share food knowledge with fellow Team Members and customers. Actively demonstrate appropriate suggestive selling techniques, and provide active sampling opportunities, when appropriate. Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, Customers, Vendors, and the Community. Maintain a safe and clean working environment by ensuring that all Food Safety, Food Holding, Temperature, and OSHA standards are met. In conjunction with the Kitchen Manager/Prepared Foods Manager, manage inventories weekly. Prepare food ingredients, and products that allow for efficient management of the business. Assist Department Manager with monthly inventory taking process. Meet or exceed budgeted guidelines for food cost percentage. Minimize product waste and ensure that production is followed strictly on a day-to-day basis. Maintain accurate department records to ensure documentation of activities is available. Participate in the preparation and production of catering and all food areas. Monitor adherence to Company policies, procedures, and standards to ensure the Company requirements are met. Follow strict recipe and merchandising guidelines to ensure that company direction is followed. Participate with the business group in quarterly reviews and training sessions, and other functions at Management's discretion. About Us At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us - because you matter.
05/04/2026
Full time
Job Summary Our Gourmet Chefs are involved in all aspects of the day-to-day Central Kitchen/Market District operations. They are responsible for food preparation, food quality, merchandising, customer service, and food safety standards. In addition, they are responsible for maintaining constant food education of associates and customers, and constantly work to increase profitability and promote future growth. Job Description Experience Required: 3 to 5 years Experience Desired: Advanced Culinary Degree, Bachelors Degree; Culinary Awards or accreditation; Food Safety Awareness Education Desired: Associates Degree Certification or Licensing Required: Serv-Safe Certification a plus Lifting Requirement: Up to 50 pounds Job Responsibilities Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety. Display a commitment to learn about food and share food knowledge with fellow Team Members and customers. Actively demonstrate appropriate suggestive selling techniques, and provide active sampling opportunities, when appropriate. Actively participate in, and promote, an environment which embraces diversity, inclusion, and respect for Team Members, Customers, Vendors, and the Community. Maintain a safe and clean working environment by ensuring that all Food Safety, Food Holding, Temperature, and OSHA standards are met. In conjunction with the Kitchen Manager/Prepared Foods Manager, manage inventories weekly. Prepare food ingredients, and products that allow for efficient management of the business. Assist Department Manager with monthly inventory taking process. Meet or exceed budgeted guidelines for food cost percentage. Minimize product waste and ensure that production is followed strictly on a day-to-day basis. Maintain accurate department records to ensure documentation of activities is available. Participate in the preparation and production of catering and all food areas. Monitor adherence to Company policies, procedures, and standards to ensure the Company requirements are met. Follow strict recipe and merchandising guidelines to ensure that company direction is followed. Participate with the business group in quarterly reviews and training sessions, and other functions at Management's discretion. About Us At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us - because you matter.
Job Summary Dairy Leads provide leadership in the dairy department by directing and managing Team Members, ordering perishable and non-perishable products and supplies and implementing merchandising initiatives to stimulate the growth of the business while meeting customer requirements and maximizing profits. The Dairy Lead also assists the Grocery Manager in supervising all Team Members in the dairy department. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you. Job Description Experience Required: 3 to 5 years Experience Desired: Prior experience in grocery/dairy or related field Education Desired: High school diploma or equivalent Lifting Requirement: Up to 50 pounds Job Responsibilities Develop and implement merchandising plans using guidelines and suggestions in order to meet the financial objectives of the department. Control department costs by monitoring and improving operations to increase profitability. Direct, oversee and evaluate training provided by a trainer to department employees in order to reduce turnover, promote efficiency and control labor costs. Maintain a safe and clean environment to ensure health and OSHA requirements are met. Develop and maintain communication processes with other departments in order to develop marketing plans that help meet the financial objectives of the store. Analyze the Customer Satisfaction Index and Team Member Point of View Survey to identify areas needing improvement and develop processes and/or procedures to address the issues. Maintain accurate department records to ensure documentation of activities is available. Ensure that proper procedures are being followed so that the store meets out of stock percentage goals. Promote continuous development of employees and identify candidates for the Team Leader Development Program. Understand and adhere to the Collective Bargaining Agreement. Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety. Actively demonstrate appropriate suggestive selling techniques. Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for our Company. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner. Actively participate in, and promote, an environment that embraces diversity, inclusion and respect for Team Members, customers, vendors and the community. Manage inventories by tracking weekly reports and ordering raw materials and supplies to meet customer requirements and maximize profits. Prepare, maintain and track records concerning inventory and work processes to calculate gross monthly profit according to company policy. About Us At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us - because you matter.
05/04/2026
Full time
Job Summary Dairy Leads provide leadership in the dairy department by directing and managing Team Members, ordering perishable and non-perishable products and supplies and implementing merchandising initiatives to stimulate the growth of the business while meeting customer requirements and maximizing profits. The Dairy Lead also assists the Grocery Manager in supervising all Team Members in the dairy department. To thrive in this position, you should be a team player. You know that you are only successful when those around you are set up for success. You are eager to support an amazing team, have the drive to grow your career in leadership and have the ability to inspire those around you. Job Description Experience Required: 3 to 5 years Experience Desired: Prior experience in grocery/dairy or related field Education Desired: High school diploma or equivalent Lifting Requirement: Up to 50 pounds Job Responsibilities Develop and implement merchandising plans using guidelines and suggestions in order to meet the financial objectives of the department. Control department costs by monitoring and improving operations to increase profitability. Direct, oversee and evaluate training provided by a trainer to department employees in order to reduce turnover, promote efficiency and control labor costs. Maintain a safe and clean environment to ensure health and OSHA requirements are met. Develop and maintain communication processes with other departments in order to develop marketing plans that help meet the financial objectives of the store. Analyze the Customer Satisfaction Index and Team Member Point of View Survey to identify areas needing improvement and develop processes and/or procedures to address the issues. Maintain accurate department records to ensure documentation of activities is available. Ensure that proper procedures are being followed so that the store meets out of stock percentage goals. Promote continuous development of employees and identify candidates for the Team Leader Development Program. Understand and adhere to the Collective Bargaining Agreement. Actively support a culture of safety which includes, but is not limited to, food safety, Team Member safety and customer safety. Actively demonstrate appropriate suggestive selling techniques. Conduct business, at all times, with a clear understanding that customer service is a significant point of difference for our Company. Every interaction, whether with an internal or external customer, is to be conducted with the highest degree of integrity and with an understanding that the end result is to deliver service in an unparalleled manner. Actively participate in, and promote, an environment that embraces diversity, inclusion and respect for Team Members, customers, vendors and the community. Manage inventories by tracking weekly reports and ordering raw materials and supplies to meet customer requirements and maximize profits. Prepare, maintain and track records concerning inventory and work processes to calculate gross monthly profit according to company policy. About Us At Giant Eagle, we believe in nourishing life's moments, big and small, because they matter. We strive to lead the way in quality, service, and everyday value. Most importantly, the compassion, care, and respect our Team Members show to each other and in our communities is what truly sets us apart. Here, you'll find a place to win, grow, and be better together. If you want to make a real impact, belong to a supportive community, and build a meaningful career, we invite you to grow your future with us - because you matter.
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . What You Will Do Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service. Lead colleagues in the execution and completion of assigned tasks. As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding. Ensure high-level of customer service through problem-solving and customer-focused resolutions. Enhance the in-store customer experience by promoting our Macy's mobile app. Meet with People Leaders throughout the day to plan and monitor total store activities. Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes. Perform store opening and closing procedures, including accessing alarm system and settling the registers. Lead and participate in the adherence to our best in class merchandise standards. Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Proficient in communicating effectively with customers and providing clear direction to colleagues Self-starter in adapting quickly to changing customer expectations and needs Resourceful and able to adapt quickly to changing priorities and deadlines 1-2 years of direct retail experience preferred High school diploma or equivalent Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, stooping and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
05/04/2026
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . What You Will Do Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service. Lead colleagues in the execution and completion of assigned tasks. As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding. Ensure high-level of customer service through problem-solving and customer-focused resolutions. Enhance the in-store customer experience by promoting our Macy's mobile app. Meet with People Leaders throughout the day to plan and monitor total store activities. Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes. Perform store opening and closing procedures, including accessing alarm system and settling the registers. Lead and participate in the adherence to our best in class merchandise standards. Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Proficient in communicating effectively with customers and providing clear direction to colleagues Self-starter in adapting quickly to changing customer expectations and needs Resourceful and able to adapt quickly to changing priorities and deadlines 1-2 years of direct retail experience preferred High school diploma or equivalent Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, stooping and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
SSM Health is recruiting for a Primary Care Physician Associate Medical Director in Monroe, Wisconsin. Total Associate Medical Director time each week is 8 hours, completed in two 4 hour blocks during the week. The provider will have a set outpatient clinic practice of anywhere to .6-.8 FTE. The Associate Medical Director position will be .2 FTE Associate Medical Director for Primary Care duties include: Develop personal relationships with each local provider Facilitate new provider check ins for practices under purview Peer contact for providers within purview Workday tasks for assigned providers Collaborate with manager for provider or workflow issues within practice PIP or disciplinary actions Organization and primary care aligned leader, not site chief Qualifications: Experience preferred MD/DO Board Certified or Board Eligible Ability to obtain a Wisconsin medical license Benefits: Comprehensive benefit package exclusively designed for physicians which includes: annual CME dollars, immediate vacation/CME time off, guaranteed salary the first two years, 401K multi-funded account, and a generous sign-on bonus. About SSM Health Monroe Hospital: At SSM Health Monroe Hospital, a state-of-the-art, 58-bed facility built in 2012, our goal is to serve the community and play an active role in it. From pediatrics to senior health, we take the time to listen and understand the needs of all our patients. We consistently offer the latest advances in medical services through individualized patient treatment. Forbes has named SSM Health Monroe Hospital as one of its 2026 Top Hospitals, and the Chartis Center for Rural Health has named it one of its Top 100 Rural and Community Hospitals. SSM Health in Monroe also includes rural family medicine residency and emergency medicine fellowship programs. Community Description: Monroe, in the heart of Green County, blends Swiss heritage with small-town charm. Known as the Swiss Cheese Capital of the USA, it celebrates its rich dairy tradition with local cheese factories, craft breweries, and the popular Cheese Days festival. Youll discover unique shops, cozy cafs, and beautifully preserved architecture in the historic downtown square. Outdoor lovers can explore scenic bike trails, parks, and nearby lakes. With excellent schools and affordable living, Monroe provides health care professionals with an ideal place to build their careers and enjoy a fulfilling lifestyle in a welcoming, family-friendly environment. SSM Health is an Equal Opportunity Employer: SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law. To view all of our current provider career opportunities, visit
05/04/2026
Full time
SSM Health is recruiting for a Primary Care Physician Associate Medical Director in Monroe, Wisconsin. Total Associate Medical Director time each week is 8 hours, completed in two 4 hour blocks during the week. The provider will have a set outpatient clinic practice of anywhere to .6-.8 FTE. The Associate Medical Director position will be .2 FTE Associate Medical Director for Primary Care duties include: Develop personal relationships with each local provider Facilitate new provider check ins for practices under purview Peer contact for providers within purview Workday tasks for assigned providers Collaborate with manager for provider or workflow issues within practice PIP or disciplinary actions Organization and primary care aligned leader, not site chief Qualifications: Experience preferred MD/DO Board Certified or Board Eligible Ability to obtain a Wisconsin medical license Benefits: Comprehensive benefit package exclusively designed for physicians which includes: annual CME dollars, immediate vacation/CME time off, guaranteed salary the first two years, 401K multi-funded account, and a generous sign-on bonus. About SSM Health Monroe Hospital: At SSM Health Monroe Hospital, a state-of-the-art, 58-bed facility built in 2012, our goal is to serve the community and play an active role in it. From pediatrics to senior health, we take the time to listen and understand the needs of all our patients. We consistently offer the latest advances in medical services through individualized patient treatment. Forbes has named SSM Health Monroe Hospital as one of its 2026 Top Hospitals, and the Chartis Center for Rural Health has named it one of its Top 100 Rural and Community Hospitals. SSM Health in Monroe also includes rural family medicine residency and emergency medicine fellowship programs. Community Description: Monroe, in the heart of Green County, blends Swiss heritage with small-town charm. Known as the Swiss Cheese Capital of the USA, it celebrates its rich dairy tradition with local cheese factories, craft breweries, and the popular Cheese Days festival. Youll discover unique shops, cozy cafs, and beautifully preserved architecture in the historic downtown square. Outdoor lovers can explore scenic bike trails, parks, and nearby lakes. With excellent schools and affordable living, Monroe provides health care professionals with an ideal place to build their careers and enjoy a fulfilling lifestyle in a welcoming, family-friendly environment. SSM Health is an Equal Opportunity Employer: SSM Health is committed to equal employment opportunity based on race, color, religion, national origin, gender, sexual orientation, gender identity, pregnancy, age, physical or mental disability, veteran status, and all other statuses protected by law. To view all of our current provider career opportunities, visit
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Claims Litigation Manager - Auto. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. What you'll do: This individual contributor role is responsible for managing moderately complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice and empathy. Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues. Applies intermediate knowledge of claims litigation processes. Proactively manages litigation and acts as liaison with members, internal and external counsel. Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions. Represents USAA at mediations, case conferences, and/or trials. Reviews, audits, and approves legal fees and expenses. Partners and/or directs law firm vendors to facilitate timely lawsuit resolution. Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements. Recognizes and solves routine and intermediate issues arising out of legal case management. Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes. Interacts with membership, attorneys and management to advise on moderately complex litigation. Ensures members receive high levels of service from themselves and law firm vendors. May act as an informal resource for team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years work experience handling liability and first party claims or progressive experience in litigation. 2 years customer contact experience. Claims adjusters license in assigned state or ability to obtain license within 3 months. Demonstrated negotiation and customer service skills. Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management. Knowledge of P&C policies state laws. Knowledge of regulatory compliance related to claims and claims litigation. Experience handling large losses auto, property or commercial. Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. What sets you apart: 5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims. 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution. Familiarity with injury claims litigation processes. Experience working injury claims in California, Washington, Nevada and Arizona. Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.). USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation range: The salary range for this position is: $85,040-$157,820. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Claims Litigation Manager - Auto. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week. What you'll do: This individual contributor role is responsible for managing moderately complex litigation arising out of the auto or property contract in compliance with state laws and regulations, to include creating strategy for defense or settlement, evaluating, negotiating, and collaborating with defense counsel to secure appropriate resolution. Accountable for delivering a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice and empathy. Manages moderately complex litigation to include serious injury or property damage, questionable damages, questionable liability and questionable coverage issues. Applies intermediate knowledge of claims litigation processes. Proactively manages litigation and acts as liaison with members, internal and external counsel. Clearly documents litigation strategy, litigation budget, investigation, evaluation, negotiation, settlement, and trial decisions. Represents USAA at mediations, case conferences, and/or trials. Reviews, audits, and approves legal fees and expenses. Partners and/or directs law firm vendors to facilitate timely lawsuit resolution. Holds law firm vendors accountable for following Defense Counsel Litigation Handling Requirements. Recognizes and solves routine and intermediate issues arising out of legal case management. Follows practices and processes to achieve results to positively impact the quality, timeliness and effectiveness of the team; proactively identifies opportunities to improve processes. Interacts with membership, attorneys and management to advise on moderately complex litigation. Ensures members receive high levels of service from themselves and law firm vendors. May act as an informal resource for team members. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years work experience handling liability and first party claims or progressive experience in litigation. 2 years customer contact experience. Claims adjusters license in assigned state or ability to obtain license within 3 months. Demonstrated negotiation and customer service skills. Excellent communication skills with experience as an effective liaison between partners, members, outside counsel and management. Knowledge of P&C policies state laws. Knowledge of regulatory compliance related to claims and claims litigation. Experience handling large losses auto, property or commercial. Knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint. What sets you apart: 5+ years' experience handling casualty liability claims to include bodily injury and uninsured/underinsured motorist bodily injury claims. 2+ years' direct handling of Auto Bodily Injury and Uninsured/Underinsured Motorist Litigation to resolution. Familiarity with injury claims litigation processes. Experience working injury claims in California, Washington, Nevada and Arizona. Continuing Education to include any relevant insurance designations (SCLA, CPCU, AIC, etc.). USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation range: The salary range for this position is: $85,040-$157,820. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MDT to 9:00 pm MDT. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/04/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MDT to 9:00 pm MDT. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . What You Will Do Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service. Lead colleagues in the execution and completion of assigned tasks. As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding. Ensure high-level of customer service through problem-solving and customer-focused resolutions. Enhance the in-store customer experience by promoting our Macy's mobile app. Meet with People Leaders throughout the day to plan and monitor total store activities. Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes. Perform store opening and closing procedures, including accessing alarm system and settling the registers. Lead and participate in the adherence to our best in class merchandise standards. Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Proficient in communicating effectively with customers and providing clear direction to colleagues Self-starter in adapting quickly to changing customer expectations and needs Resourceful and able to adapt quickly to changing priorities and deadlines 1-2 years of direct retail experience preferred High school diploma or equivalent Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, stooping and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
05/04/2026
Full time
Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions about inspiring stores and irresistible products about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Selling and Support Captain, you are an advocate for the customer and a role model for your colleagues. As an elevated hourly colleague, you are an expert in customer satisfaction , merchandising, and building brand loyalty. You will drive results through promotional and Omni selling initiatives. Under the supervision of a People Leader, you will play a key role in communicating expectations and priorities to our colleagues. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Tuition reimbursement Access the full menu of benefits offerings here . What You Will Do Based upon your Captain assignment you could be fulfilling customer orders, merchandising, processing new products, or supervising the selling floor in delivering exceptional customer service. Lead colleagues in the execution and completion of assigned tasks. As an advocate for the customer, you will role model and provide fast feedback on how to make every customer experience outstanding. Ensure high-level of customer service through problem-solving and customer-focused resolutions. Enhance the in-store customer experience by promoting our Macy's mobile app. Meet with People Leaders throughout the day to plan and monitor total store activities. Provide People Leaders continuous feedback that drives a positive customer experience and improves our processes. Perform store opening and closing procedures, including accessing alarm system and settling the registers. Lead and participate in the adherence to our best in class merchandise standards. Educate colleagues on point of sale technology, radio frequency equipment, and applications to assist in selling and fulfillment of customer orders. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities. Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Proficient in communicating effectively with customers and providing clear direction to colleagues Self-starter in adapting quickly to changing customer expectations and needs Resourceful and able to adapt quickly to changing priorities and deadlines 1-2 years of direct retail experience preferred High school diploma or equivalent Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, stooping and color vision. Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MDT to 9:00 pm MDT. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/03/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity It is all about learning and growing. Our Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. We have various schedules ranging from 8:00 am MDT to 9:00 pm MDT. These roles include a shift differential of 15% for weekday hours worked after 6:00 pm local time and any hours worked on Saturday or Sunday. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position. As part of our licensing training program, you are required to obtain a property and casualty license for your state of residency by your third week of employment. We provide all study materials and pay for up to 3 licensing exam attempts. During your first 90 days, we will also provide you with resources to acquire additional state licenses to better serve our members. We are currently seeking dedicated insurance professionals to work in our Colorado Springs office located at 1855 Telstar Dr, Colorado Spring, CO 80920 for insurance opportunities in 2026. As an Insurance Professional, you'll work within defined guidelines to provide customer service, sales, and retention activities for multiple USAA Property & Casualty personal line products. You will assist members with new and existing USAA policies to deepen their relationship with the company. Representatives interact with our members across multiple contact channels to provide members adequate coverage and advice to help ensure their financial security. What you'll do: Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels. Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states. Identify, evaluate and understand member needs to consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing member transfers, escalations and call backs. Efficiently operate in a contact center environment and navigate multiple systems and programs while maintaining an engaging member interaction that may occur across multiple channels. Maintain required Property & Casualty license and state registrations. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or GED equivalent Ability to provide exceptional sales for our members by communicating clearly and professionally by phone, and email to process information related to insurance products Ability to prioritize and multi-task, while navigating through multiple business applications Ability to apply knowledge and understanding of insurance regulatory and compliance requirements Acquire Property & Casualty licenses and state registrations within 90 days of hire depends on location of hiring What sets you apart: 1 year of customer contact experience in a needs-based sales environment 6 months experience frequently communicating (minimum 60 percent of the time) with customers by phone, e-mail, and/or face to face US military experience through military service or a military spouse/domestic partner Training Schedule: Monday - Friday 8hr shift within the hours of 8:00am - 6:00pm USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members. Work Schedule: All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need. Salary: The hiring range for this position is: $46,400.00 - $48,900.00 Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Manager Litigation Operations - Auto Bodily Injury Claims . We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following office locations: Chesapeake, VA; Tampa, FL or San Antonio, TX. Relocation assistance is not available for this position. This role will specialize in Northeast states auto litigation claims. This includes Missouri, Illinois, Indiana, Ohio, Michigan, Pennsylvania, New York, New Jersey, Vermont, New Hampshire, Maine, Maryland, Rhode Island, Connecticut, Delaware. What you'll do: As a dedicated Manager, Litigation Operations - Auto Bodily Injury Claims you will directly lead claims litigation case managers that handle litigation for Auto Injury claims. The ideal candidate will have strong experience with direct litigation for 3rd Party bodily injury and experience leading claims and/or litigation teams. Manages a team of assigned litigation professionals (direct handlers of active litigation against members) and is responsible for workflow and administration of litigated cases, the development of employee technical skills and business acumen, and for evaluating employee performance. Provides high-level technical advice and supervision on litigated cases. Accountable for ensuring the delivery of a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy when defending our members in active lawsuits filed against them. Accountable for building out litigation and trial strategies with their teams to drive outcomes for each litigated case in accordance with the overall Claims Litigation Strategy and P&C Claims business objectives. Drives execution of operational risk management, portfolio and case level litigation management and the adherence to regulatory compliance training, policies, and procedures. Accountable for delivering operational litigation results, including appropriate management of external legal expense, assigned defense counsel, case quality, and member service. Utilizing a thorough understanding of trial strategy, case law, and jurisdictional trends, accountable for identification of appropriate strategic resolution track, to include recommendation of cases to proceed through trial. Manages a team of claims litigation professionals and is responsible for the assignment of cases to litigation managers and to defense counsel and for ensuring quality, accuracy, and timeliness as they handle litigation based on applicable USAA Auto, Property and Small Business Insurance contracts. Utilizing data analytics, in partnership with actuary and analytics team and Claims Operations leaders, reports on team health to drive business results, manage litigation risk exposure, and assist leadership to determine what is necessary to ensure appropriate oversight and alignment with business objectives. Within authority limit, independently analyzes and helps support, investigate, negotiate, and resolve the highest severity and/or the most complex claims. Analyzes team member's proposed litigation strategies, including determinations of Requests for Authority, and reviews, creates action plans for and participates in case authority and strategy conferences on litigated cases. Management of USAA Staff Counsel and Panel Counsel and internal business partners to develop appropriate strategic litigation plans for' the teams' portfolio of cases and/or in individual cases as warranted through all stages of litigation to include partnering with counsel on impact of new case laws, emerging jurisdictional trends, and the legal environment. Accountable for reviewing, auditing, and approving legal expenses and fees and escalates as appropriate. Responsible for ensuring litigation documentation records are current, timely, and completed across the team. Responsible for developing, communicating, and training of new and revised policies and procedures that enable team members to be compliant with USAA standards, meet or exceed functional goals and objectives while providing excellent member service. Builds, develops, and leads a team through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (10 years of experience in lieu of a degree). 6 years of operational or military experience, to include a minimum of 4 years of P&C experience in complex casualty claims handling. 2 years direct claims litigation handling. 2 years of direct team lead, supervisory, or management experience. Demonstrated experience developing litigation strategy, negotiating, and settling complex P&C claims (to include large loss auto, property & commercial), and minimizing litigation exposure. Demonstrated knowledge of P&C policies, application of case law and state laws and regulations to include regulatory compliance related to claims and claims litigation by venue and jurisdiction. Demonstrated ability to build rapport and successful relationships with vendor law firms. Excellent verbal and written communication skills to include communications to executive management. What sets you apart: 2+ years directly leading litigation strategy for 3rd party injury to include: auto large loss bodily injury (BI)/uninsured motorist (UIM) Direct leadership experience, preferably over a Claims Auto Injury or Litigation team Experience applying advanced knowledge to partner with Claims Operations and provide guidance for complex claim settlements that mitigate risk of litigation Experience developing and delivering targeted coaching at all levels within the Litigation and Injury Operations area for more effective lawsuit avoidance and litigation strategies Demonstrated experience proving guidance to team members on escaladed complex claims issues US military experience through military service or a military spouse/domestic partner USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation range: The salary range for this position is: $103,450-$197,730. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
05/03/2026
Full time
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Manager Litigation Operations - Auto Bodily Injury Claims . We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following office locations: Chesapeake, VA; Tampa, FL or San Antonio, TX. Relocation assistance is not available for this position. This role will specialize in Northeast states auto litigation claims. This includes Missouri, Illinois, Indiana, Ohio, Michigan, Pennsylvania, New York, New Jersey, Vermont, New Hampshire, Maine, Maryland, Rhode Island, Connecticut, Delaware. What you'll do: As a dedicated Manager, Litigation Operations - Auto Bodily Injury Claims you will directly lead claims litigation case managers that handle litigation for Auto Injury claims. The ideal candidate will have strong experience with direct litigation for 3rd Party bodily injury and experience leading claims and/or litigation teams. Manages a team of assigned litigation professionals (direct handlers of active litigation against members) and is responsible for workflow and administration of litigated cases, the development of employee technical skills and business acumen, and for evaluating employee performance. Provides high-level technical advice and supervision on litigated cases. Accountable for ensuring the delivery of a concierge level of best-in-class member service through setting appropriate expectations, proactive communications, advice, and empathy when defending our members in active lawsuits filed against them. Accountable for building out litigation and trial strategies with their teams to drive outcomes for each litigated case in accordance with the overall Claims Litigation Strategy and P&C Claims business objectives. Drives execution of operational risk management, portfolio and case level litigation management and the adherence to regulatory compliance training, policies, and procedures. Accountable for delivering operational litigation results, including appropriate management of external legal expense, assigned defense counsel, case quality, and member service. Utilizing a thorough understanding of trial strategy, case law, and jurisdictional trends, accountable for identification of appropriate strategic resolution track, to include recommendation of cases to proceed through trial. Manages a team of claims litigation professionals and is responsible for the assignment of cases to litigation managers and to defense counsel and for ensuring quality, accuracy, and timeliness as they handle litigation based on applicable USAA Auto, Property and Small Business Insurance contracts. Utilizing data analytics, in partnership with actuary and analytics team and Claims Operations leaders, reports on team health to drive business results, manage litigation risk exposure, and assist leadership to determine what is necessary to ensure appropriate oversight and alignment with business objectives. Within authority limit, independently analyzes and helps support, investigate, negotiate, and resolve the highest severity and/or the most complex claims. Analyzes team member's proposed litigation strategies, including determinations of Requests for Authority, and reviews, creates action plans for and participates in case authority and strategy conferences on litigated cases. Management of USAA Staff Counsel and Panel Counsel and internal business partners to develop appropriate strategic litigation plans for' the teams' portfolio of cases and/or in individual cases as warranted through all stages of litigation to include partnering with counsel on impact of new case laws, emerging jurisdictional trends, and the legal environment. Accountable for reviewing, auditing, and approving legal expenses and fees and escalates as appropriate. Responsible for ensuring litigation documentation records are current, timely, and completed across the team. Responsible for developing, communicating, and training of new and revised policies and procedures that enable team members to be compliant with USAA standards, meet or exceed functional goals and objectives while providing excellent member service. Builds, develops, and leads a team through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (10 years of experience in lieu of a degree). 6 years of operational or military experience, to include a minimum of 4 years of P&C experience in complex casualty claims handling. 2 years direct claims litigation handling. 2 years of direct team lead, supervisory, or management experience. Demonstrated experience developing litigation strategy, negotiating, and settling complex P&C claims (to include large loss auto, property & commercial), and minimizing litigation exposure. Demonstrated knowledge of P&C policies, application of case law and state laws and regulations to include regulatory compliance related to claims and claims litigation by venue and jurisdiction. Demonstrated ability to build rapport and successful relationships with vendor law firms. Excellent verbal and written communication skills to include communications to executive management. What sets you apart: 2+ years directly leading litigation strategy for 3rd party injury to include: auto large loss bodily injury (BI)/uninsured motorist (UIM) Direct leadership experience, preferably over a Claims Auto Injury or Litigation team Experience applying advanced knowledge to partner with Claims Operations and provide guidance for complex claim settlements that mitigate risk of litigation Experience developing and delivering targeted coaching at all levels within the Litigation and Injury Operations area for more effective lawsuit avoidance and litigation strategies Demonstrated experience proving guidance to team members on escaladed complex claims issues US military experience through military service or a military spouse/domestic partner USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation range: The salary range for this position is: $103,450-$197,730. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
