104 jobs found

Company Overview The HdL Companies help cities, counties and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. We are regarded as a leader, occupying a specific niche in the financial services sector, and serving over 600 local governments nationwide. Leveraging our talented team of professionals, along with leading edge software and database systems, HdL discovery efforts have recovered over $3 billion for our local government partners. Core Values HdL team members individually and collectively aspire to the following core values: Deliver Excellence In Everything - We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success. We passionately pursue excellence in everything we do. Do The Right Thing - We always act in the best interests of our company and our clients. We are respectful, have high integrity, and are accountable for our actions. Foster Relationships - We build lasting relationships based on trust with our teams and our clients. We value collaboration toward our common goals and inspire each other to improve and progress. Give Generously - We give generously of our time and resources with our teammates, clients, and communities. We impart information for best practices, encourage professional development, and support charitable community organizations. Enjoy The Journey - We enjoy our journey and enthusiastically celebrate our successes. We have fun and find fulfillment working with our colleagues and clients. Be Authentic, Grateful, and Humble - We are thankful for the success we have achieved individually and as a company and never take it for granted. Job Responsibilities Manage a large volume of inbound and outbound calls in a timely manner. Follow standard operating procedures. Research inquiries and provide solutions. Keep the pipeline full and work to improve the process. Timely and accurately record work and results. Act as a representative of our client, addressing or resolving inquiries from taxpayers via multiple channels: email, phone, fax, etc. Process inbound correspondence and forms. Resolve problems using standard procedures; looking for ways to improve overall client experience. Update, maintain, or access taxpayer accounts, transactions, or documents in proprietary system. Ensure required documentation is received and completed correctly. Successfully complete basic training. Competent in identifying qualified targets for Discovery. Able to meet department productivity and quality standards. Skills and Qualifications Professional, respectful demeanor in communicating with taxpayers, clients, and team. Maintain a deep understanding of complex municipal codes. Resolve problems of complexity and with a broad perspective; looking for ways to improve overall client or taxpayer experience. Working knowledge of business models in key discovery types. Experienced Client Services skills. Solve problems of moderate scope and complexity. Demonstrate good judgment, strong team player. Adapt well to changing priorities, influences priorities and decisions. Excellent attention to detail and high degree of accuracy and consistency. Recognize potential problems and provide alternatives that satisfy long-range plans. Proven verbal and written communication abilities and strong interpersonal skills. Demonstrated excellent organizational skills; able to multi-task, set priorities, and follow up promptly. Ability to learn and apply complex concepts in new situations. Ability to work in a team environment as well as work independently while making sound decisions. Education and Experience High School Diploma or equivalent. Sales experience a plus. Compensation The starting base salary for this Fresno position is expected to be between $ 18.00 to $20.00 per hour. Actual salary will be determined based on skills, experience (to the extent relevant) and other job-related factors, consistent with applicable law. Benefits Competitive Base Pay Opportunity to participate in 401k Medical, Dental, Vision, Life/AD&D, LTD and Employee Assistance Program Paid time off for Vacation, Sick and Holidays Employee Stock Ownership Plan (learn more about the HdL ESOP at: ) Compensation details: 18-20 Hourly Wage PI20271fb8b1ba-1561

About UsJoin a trusted, growing home services company that has proudly served West Central Florida since 1984. Banko Overhead Doors is seeking a Customer Success Specialist to support our Customer Care and Builder Services teams. This role is ideal for candidates with experience in customer service, call center support, scheduling, and CRM systems who thrive in fast-paced, high-accountability environments.Position OverviewAs a Customer Success Specialist, you will serve as a frontline customer service representative and brand ambassador for Banko Overhead Doors. You will manage inbound and outbound customer communications, ensure accurate data entry and documentation, support service scheduling and coordination, and maintain ownership of customer requests through resolution.This role requires strong communication skills, attention to detail, and the ability to manage high call volume while delivering an exceptional customer experience.Key ResponsibilitiesHandle inbound and outbound customer inquiries via phone, email, and in-person communicationProvide excellent customer support by answering questions related to services, pricing, and schedulingAccurately enter and maintain customer data in CRM, scheduling, and service management systemsSchedule and coordinate service appointments based on urgency, availability, and customer needsDocument all customer interactions with accuracy and professionalismEscalate complex or time-sensitive issues to leadership with clear documentationCollaborate with dispatch, service technicians, sales, and leadership teamsIdentify recurring customer issues and assist with process improvement initiativesMaintain a calm, professional, and empathetic demeanor in all customer interactionsSupport onboarding and training of new customer service team membersStay current on company policies, procedures, and product/service offeringsProtect confidential customer information and follow data security standardsQualificationsHigh school diploma or GED requiredAssociate or bachelor's degree in business, communications, or a related field preferredCustomer service, call center, or administrative support experience preferredExperience using CRM software, scheduling tools, and Microsoft OfficeStrong data entry, documentation, and organizational skillsExcellent verbal and written communication skillsAbility to multitask and prioritize in a fast-paced, high-volume environmentStrong problem-solving and decision-making skillsReliable, punctual, and accountableAbility to work occasional irregular hours as business needs requireBilingual (English/Spanish) preferredSpanish-speaking candidates may qualify for a shift differentialWho Thrives in This RoleCustomer service professionals who value accuracy, follow-through, and accountabilitySelf-motivated team players with strong communication and problem-solving skillsReliable, punctual candidates who excel in structured, fast-paced environmentsDetail-oriented multitaskers with strong time management skillsCustomer-focused professionals who take pride in delivering exceptional serviceBenefitsFull-time position with competitive payMedical, dental, vision, 401(k), PTO, and paid holidaysCareer growth and advancement opportunitiesSupportive, team-oriented workplace cultureRequirementsValid driver's license with a minimum 3-year clean driving record (MVR)Ability to pass a background checkAbility to work a full-time scheduleReliable transportation and consistent attendance Show Up for Banko & Banko Will Show Up for YouWe value reliability, teamwork, and long-term growth. When you commit to showing up-ready and on time-we commit to supporting your career and providing opportunities for advancement.Equal Opportunity EmployerBanko Overhead Doors, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.Compensation details: 21 Hourly WagePI81e94a28d0-

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :20314 Employment Type :Full Time Job Category :Sales Job Grade :NonExempt N9 Work Location :Jackson, MS BRIEF POSITION SUMMARY: The Onsite Service Specialist is a critical MSC role. The specialist is located at a large strategic account(s) and supports the customer facility. This associate will be expected to offer excellent service to drive long-term customer satisfaction. Responsibilities will include assisting our customers with procurement and order placement and managing our MSC ControlPoint Solutions (Vending, VMI, Crib) to drive the MSC value with these customers. DUTIES and RESPONSIBILITIES: Excellent Customer Service skills required to assist in customer order placement, quoting, sourcing, and identification, collection, and logging of all available Cost Savings Statistics. Manages the MSC ControlPoint Solutions -which could include standard Vendor Managed Inventory, Vending, or Storeroom management programs and may require ordering, product put away and optimization. Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor. Participation and engagement in customer plant and/or production meetings, strategic initiative projects, Lean/Six Sigma events. Collaborates with the account team to maximize customer satisfaction and future projects Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates and strategic suppliers to locate the most effective sources of information. Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available. Communicates customer concerns to management to ensure effective and lasting problem resolution. Works closely with vendors to locate sources for product, produce quotes, expedite orders, and arrange product training. Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required. INDICATES ESSENTIAL DUTIES To perform this job successfully an associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of knowledge, experience level and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. EDUCATION and EXPERIENCE: A High School Diploma or the equivalent experience is required. College degree preferred. 2+ years inbound/ outbound telephone sales, outside sales, storeroom or inventory management, or customer service experience required. Industry experience preferred. Relevant Military experience a plus. Metalworking knowledge and experience is a plus but not always required. SKILLS: Computer literacy and proficiency with email, various internet browsers and/or the Windows operating system required. Excellent problem-solving skills are required. Excellent customer service and sales skills are required. Excellent oral and written communications skills are also required. Working Industrial knowledge preferred. (add sales competency verbiage) OTHER REQUIREMENTS: A valid driver's license and the ability to travel up to 10% of the time may be required. Ability to lift items of up to 50 pounds required as needed. A valid driver's license is required This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $17.67Hr - $27.76Hr depending on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Installation & Maintenance,

Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? Work Location: 6704 North Nevada St. Ste. 6 Spokane, WA Type of Position: Full Time - 40 Hours per Week Hourly Rate: $21.03 with Uncapped Commission! Hours: Monday - Friday 9am-6pm with a rotating Saturday 8am-5pm Sign on Bonus: $2,500 The Consumer Sales Representative-Retail is a key contributor in TDS's overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office. This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts. In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs. Responsibilities : Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue. Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value. Cash Management Procedures - Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit. Resolves construction related issues in specific markets by creating and completing Triage tickets. Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space. Special Projects as assigned by Supervisor Qualifications : Required Qualifications 1+ years' experience in a sales or customer service role 2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel). Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Other Qualifications 6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data Ability to meet or exceed sales goals Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service. Ability to handle a high volume of phone calls in a structured, contact center environment Understanding of the telecommunication industry Understanding of telecommunication products and services Excellent interpersonal communication skills (i.e., verbal, written, listening) Problem solving skills (i.e. customer complaints, competitive issues) Successful completion of classroom training will be required Demonstrated success in a competitive sales environment Able to Work Overtime with Advance Notice Ability to Work shift with ending time of 8:00 p.m. CST and a potential Saturday rotation Experience working with escalated customer issues and problem resolution both over the phone and face to face. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $21.03 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards. Pay Range (Hr./Yr.): $17.66/Hr. - $26.48/Hr.

Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? Work Location: 180 Caldwell Blvd Ste 180 Nampa, ID Type of Position: Full Time - 40 Hours per Week Hourly Rate: $19.88 with Uncapped Commission! Hours: Monday - Friday 9am-6pm and rotating Saturday 8am-5pm Sign on Bonus: $2,500! The Consumer Sales Representative-Retail is a key contributor in TDS's overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office. This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts. In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs. Responsibilities : Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue. Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value. Cash Management Procedures - Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit. Resolves construction related issues in specific markets by creating and completing Triage tickets. Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space. Special Projects as assigned by Supervisor Qualifications : Required Qualifications 1+ years' experience in a sales or customer service role 2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel). Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Other Qualifications 6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data Ability to meet or exceed sales goals Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service. Ability to handle a high volume of phone calls in a structured, contact center environment Understanding of the telecommunication industry Understanding of telecommunication products and services Excellent interpersonal communication skills (i.e., verbal, written, listening) Problem solving skills (i.e. customer complaints, competitive issues) Successful completion of classroom training will be required Demonstrated success in a competitive sales environment Able to Work Overtime with Advance Notice Ability to Work shift with ending time of 8:00 p.m. CST and a potential Saturday rotation Experience working with escalated customer issues and problem resolution both over the phone and face to face. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $19.88 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards. Pay Range (Hr./Yr.): $17.66/Hr. - $26.48/Hr.

Overview : At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? Work Location: 106 E 200 N Cedar City, UT Type of Position: Full Time - 40 Hours per Week Hourly Rate: $18.19 with Uncapped Commission! Hours: Monday - Friday 8:00AM - 5:00 PM Sign on Bonus: $1,000 The Consumer Sales Representative-Retail is a key contributor in TDS's overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office. This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts. In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs. Responsibilities : Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue. Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value. Cash Management Procedures - Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit. Resolves construction related issues in specific markets by creating and completing Triage tickets. Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space. Special Projects as assigned by Supervisor Qualifications : Required Qualifications 1+ years' experience in a sales or customer service role 2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel). Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Other Qualifications 6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data Ability to meet or exceed sales goals Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service. Ability to handle a high volume of phone calls in a structured, contact center environment Understanding of the telecommunication industry Understanding of telecommunication products and services Excellent interpersonal communication skills (i.e., verbal, written, listening) Problem solving skills (i.e. customer complaints, competitive issues) Successful completion of classroom training will be required Demonstrated success in a competitive sales environment Able to Work Overtime with Advance Notice Ability to Work shifts with a potential Saturday rotation Experience working with escalated customer issues and problem resolution both over the phone and face to face. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $18.19 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards. Pay Range (Hr./Yr.): $17.66/Hr. - $26.48/Hr.

Overview : Work Location: 912 W. 1600 S St. Building B Suite 103 St. George, UT Type of Position: Full Time - 40 Hours per Week Hourly Rate: $18.19 with Uncapped Commission! Hours: Monday - Friday 8:00AM - 5:00 PM Sign on Bonus: $2,500 The Consumer Sales Representative-Retail is a key contributor in TDS's overall consumer strategy to grow, delight and retain our customers. Our motto is to grow revenue and achieve sales goals by providing exceptional customer service. The Consumer Sales Representative-Retail handles customers that walk-in to our Retail stores as well as handles inbound customer calls when no customers are in the office. This position is the primary point of contact for consumer customers inquiring about products and services. This position takes ownership of thoroughly understanding the features and benefits of all the consumer products and services we offer. The Consumer Sales Representative-Retail also keeps current on all pricing, procedures, promotions, tools, and systems used to place orders, update billing and maintain record of customer contacts. In addition to base pay and an excellent benefits package, the Consumer Sales Representative-Retail is assigned monthly sales goals established for key strategic products such as Voice, High Speed Data, TV, Mobile, and Strategic product sales. The Consumer Sales Representative-Retail must meet these goals and maintain customer service quality expectations for additional commission incentive programs. At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact? Responsibilities : Deliver Sales & Retention Results through Providing Exceptional Customer Service: Exceed or Meet Monthly Sales Goals of Strategic Products such as but not limited to, Voice, High Speed Data, TV , Mobile, and Internet Content Product Offerings through face to face and over the phone interactions. Exceeds retention goals, by using save techniques that involve negotiation & interpersonal communication skills to prevent customer churn. Works to ask lifestyle questions and promote services to fulfill customer needs. Is also responsible for reselling customers on the benefits of having TDS service, subsequently protecting existing revenue. Moves/Adds/Changes/Disconnect Inquiries: Delight and retain existing customer base by consistently providing exceptional customer service on all billing inquiries, seasonal service requests, toll inquiries, and other miscellaneous inquiries. The Consumer Sales Representative-Retail will consult with customers on these service calls to identify customer technology needs and offer TDS product solutions they may not currently have and/or we can offer at a better value. Cash Management Procedures - Consumer Retail must closely follow cash management procedures to assure accuracy in all cash and payment handling from customer to deposit. Resolves construction related issues in specific markets by creating and completing Triage tickets. Keeps current with Promotions, Products and Technology necessary to Exceeding or Meeting Sales and Retention Goals. Regular attendance and promptness for work are essential functions of this position because absenteeism and tardiness significantly impact the ability of the Company and coworkers to meet our customers' needs Handles retail office responsibilities such as restocking supplies, unlocking and locking office, maintaining office cleanliness, participating in community events, and working with other departments to coordinate use of space. Special Projects as assigned by Supervisor Qualifications : Required Qualifications 1+ years' experience in a sales or customer service role 2+ years computer experience (may include order applications, Microsoft Outlook, Word, or Excel). Must follow the TDS attendance guidelines in order to meet TDS's business needs including but not limited to our obligations to our customers and to our customers' needs. Other Qualifications 6+ months experience in a fast-paced environment managing multiple tasks 6+ months experience working with detailed data Ability to meet or exceed sales goals Demonstrate strong negotiation, selling and closing skills in reselling the service to customers who are requesting to disconnect their service. Ability to handle a high volume of phone calls in a structured, contact center environment Understanding of the telecommunication industry Understanding of telecommunication products and services Excellent interpersonal communication skills (i.e., verbal, written, listening) Problem solving skills (i.e. customer complaints, competitive issues) Successful completion of classroom training will be required Demonstrated success in a competitive sales environment Able to Work Overtime with Advance Notice Ability to Work shift with ending time of 8:00 p.m. CST and a potential Saturday rotation Experience working with escalated customer issues and problem resolution both over the phone and face to face. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here . Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base compensation for this position. The base pay rate offered is expected to be $18.19 per hour. In addition, certain positions may be eligible for additional forms of compensation, such as bonuses, commissions, or equity awards. Pay Range (Hr./Yr.): $17.66/Hr. - $26.48/Hr.

BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. Requisition ID :19243 Employment Type :Full Time Job Category :Customer Service/Support Work Location :Elkhart, IN BRIEF POSITION SUMMARY: The position of Customer Care Representative - Omnichannel, delivers effortless, personalized and profitable customer experiences in a contact center environment using various inbound interaction types. DUTIES and RESPONSIBILITIES: Answers inbound sales and service customer calls and emails to process orders, troubleshoot issues, complete returns, collaborate with vendors to source products, make product recommendations and provide general web support with a focus on increasing sales through upselling. Responsible for proficiency in required MSC processes and applications relevant to the Customer Care Omnichannel role. Effectively manages customer interactions including inbound calls and email communications. Utilizes various systems (including but not limited to the MSC website, AS400, WebSOE, Salesforce, Oceana & Vendor Websites) & collaborate with other departments to identify and address the customers stated and unstated product & service needs. Provides effortless customer experiences regardless of the chosen modality related to products, services and pricing. Troubleshoots and resolves customer issues & concerns (including but not limited to billing, credits, returns, payments, sourcing, pricing, availability, product recommendations & account related questions) using the most efficient and cost-effective resources and processes. Delivers customer service in accordance with MSC quality standards to ensure customer satisfaction, account retention and revenue growth. Consistently expand sales, service and product knowledge using MSC's training offerings. Adopts and exhibits MSC Culture to ensure the fulfillment of MSC's vision and purpose. Communicates customer issues and trends to leadership to ensure timely resolution and improvements in the customer overall experience. Achieves the goal expectations of the role, including but not limited to quality, sales, quote conversion, upselling & productivity measurements. Conducts extensive follow-up through the utilization of a ticket management system to ensure accuracy and timely resolution to customer inquiries. Drives the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. Participation in special projects and performs additional duties as required EDUCATION and EXPERIENCE: High school diploma or equivalent experience required. SKILLS: Excellent customer service skills required. Demonstrated sales skills desired. Proficiency in systems used by the Representative, Customer Care - Omnichannel role, such as as/400, Oceana and the MSC website required. Excellent communication skills required including the ability to speak and write standard business English required. Bilingual ability (Spanish or French) desired. General knowledge of the industrial supply industry desired. Demonstrates acceptable proficiency in all MSC's required competencies: Customer Focus Decision Quality Drives Collaboration Develops Talent Communicates Effectively Instills Trust OTHER REQUIREMENTS: This position may require access to International Traffic in Arms Regulations Information ("ITAR") and/or Controlled Unclassified Information ("CUI"). Compensation starting at $17- $21 / hour dependent on candidate location and experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate's relevant experience, education requirements and peer pay equity. The Company reserves the right to modify the range as market conditions change. Applicants must be currently authorized to work in the United States. We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time. This job posting will remain open for a minimum of 3 business days from the original posting date or longer as needed to fill the position. WHY MSC? People. Collaboration. Insight. That's how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. We offer dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness. Visit our page for a better look at our extensive benefits: Your Future Benefits. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. PandoLogic. Category:Customer Service,

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do. Job Specification: Sales Development Manager Position: Sales Development Manager Role Overview The Sales Development Manager is responsible for leading, coaching, and developing a team of Sales Development Representatives (SDRs). This role is critical in driving top-of-funnel pipeline growth, ensuring SDRs effectively generate qualified meetings, and supporting Account Managers in the field. The SDR Manager will own the team's strategy, daily operations, and performance, while aligning closely with Sales and Marketing leadership. The ideal candidate is a proven people leader, data-driven, and passionate about building high-performing sales development teams. Key Responsibilities Leadership & Team Development Recruit, train, and manage a high-performing SDR team. Provide ongoing coaching in prospecting, messaging, call execution, and objection handling. Foster a culture of accountability, collaboration, and continuous improvement. Conduct regular 1:1s, team meetings, and performance reviews. Pipeline & Performance Management Define and track SDR KPIs (e.g., meetings booked, conversion rates, activity metrics, pipeline contribution). Monitor day-to-day SDR activity to ensure consistent pipeline generation. Partner with Account Managers to ensure smooth handoff of meetings and opportunities. Forecast pipeline contribution from the SDR function to Sales Leadership. Process & Tools Optimize use of sales engagement tools (e.g., Outreach.io, LinkedIn Sales Navigator) and CRM (Salesforce). Refine lead qualification and handoff processes for inbound and outbound activities. Collaborate with Marketing on lead follow-up, campaign execution, and inbound lead management. Leverage reporting and dashboards to identify trends, gaps, and opportunities for improvement. Strategy & Alignment Collaborate with Sales leadership to set SDR goals aligned with company revenue targets. Work closely with Account Managers to ensure SDR outreach supports territory and vertical strategies. Partner with Enablement to design onboarding and training programs for SDRs. Continuously explore new tools, AI, and outreach strategies to improve team performance. Key Skills & Competencies Strong leadership and people management skills with a track record of building successful teams. Excellent coaching ability - strong at role-playing calls, giving feedback, and upskilling reps. Data-driven mindset with the ability to analyze performance metrics and optimize processes. Strong communication skills, both written and verbal. Proficiency in Salesforce, Outreach.io, LinkedIn Sales Navigator, and other modern sales tools. Highly organized, process-oriented, and adaptable in a fast-paced environment. Ability to collaborate cross-functionally with Sales, Marketing, and Enablement teams. Qualifications Bachelor's degree in Business, Marketing, or related field (preferred). 3-5 years of experience in SDR/BDR roles, with at least 1-2 years in a leadership/managerial capacity. Proven success leading teams that deliver against pipeline generation goals. Experience working with enterprise sales teams and channel/partner ecosystems (preferred but not required). Success Metrics Achievement of SDR team goals for meetings booked and opportunities created. Contribution of SDR-generated pipeline to overall sales targets. Team performance against activity and conversion KPIs. Retention, engagement, and development of SDR team members. Effectiveness of SDR/Account Manager collaboration. Why Join Us? Vistance Networks shapes the future of communications technology, pushing past what is possible. We deliver solutions that bring reliability and performance to a world always in motion. Our global team of innovators and employees are trusted advisors who listen to customers first, then deliver value. RUCKUS Networks delivers purpose-driven enterprise networks that enable superior business outcomes in demanding environments. Our solutions combine AI-powered automation, proactive network assurance, and context-aware security, providing exceptional performance with simplified management. If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next come connect to your future at Vistance Networks. Vistance Networks is an Equal Opportunity Employer (EEO), including people with disabilities and veterans.

The School Music Account Specialist provides instrument knowledge and expertise to assist customers in identifying the right musical product and/or service to meet their needs and find their perfect sound! Music educators, program directors, parents, beginning students, budding artists and professional musicians across the United States rely on the expertise of our Music Sales Associates every day. Superstar candidates will be able to: Promote, recommend, and sell musical products and services utilizing consultative selling techniques to maximize customer satisfaction and results Support our Customer First culture through exceptional service Manage both inbound and outbound calls resolving customer needs in an effective and professional manner Demonstrate best practices in sales tactics and quality of call to provide a great experience for the customer and prevent issues during order fulfillment Maintain appropriate customer documentation within necessary systems of record Manage bid/quote process from creation through closure Stay informed of current competitive offers and product technologies in order to position company products/services in a confident manner Effective listening skills required . Effective verbal communication skills, including diction, grammar and tone. Demonstrated ability to ask probing questions and correctly identify customer needs. Proven ability in objection handling techniques. Self-motivator, upbeat and with a high energy level. Strong customer focus, team player and strong work ethics. Ability to navigate through multiple systems and resolve complex multichannel issues. Ability to adhere to quality standards, meeting sales and performance goals set by management. Meeting/exceeding all performance expectations including products sales, add-on sales, call handling metrics, and quality standards. About Music & Arts Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations. To join our band you'll need the following experience: High school diploma or GED required. Proficiency with MS Office (Outlook, Excel, Word) Self-motivated and strong interpersonal skills Previous experience selling musical instruments, accessories, print and other music related technologies or services Exceptional service skills in verbal and written communication skills, specifically phone service and sales skills Preferred: 2+ years' music school, instrument sales or related musical instrument experience (music educator, Band & Orchestra, etc.) Prior sales experience with both B2B and B2C organizations Why Music & Arts? Here's just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Pay Rate: $15-18/hr depending on location, background and experience. The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations Love this gig and want to apply? Send your resume and cover letter today along with salary expectations! Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job †related requirements. If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 †ext. 2862 or by sending an email to