Midwest Family Mutual Insurance Company
Urbandale, Iowa
Description: Midwest Family Mutual Insurance Company (MFM), headquartered in Urbandale, IA, has been a trusted insurance provider since 1891. As a super-regional mutual insurer, we deliver top-tier personal and commercial coverage across multiple states. We prioritize financial stability, customer service excellence, and innovation, fostering a collaborative and forward-thinking work environment. MFM is proud to be a full-time, work-from-home company, providing employees with the flexibility and support to thrive remotely. Join our team as a Commercial Auto Bodily Injury Claims Adjuster, where your expertise, problem-solving skills, and dedication to fair claim resolution will make a real impact. Position Overview The Commercial Auto Bodily Injury Claims Adjuster is responsible for the end-to-end management of complex liability claims, requiring a high level of analytical thinking, sound judgment, and professional discretion. This role involves conducting thorough investigations, evaluating coverage and liability, and driving timely, fair claim resolutions while maintaining accurate reserves and comprehensive documentation. The adjuster serves as a key point of contact for agents, policyholders, and legal partners, delivering responsive, high-quality service throughout the claims lifecycle. Success in this position requires strong negotiation skills, attention to detail, and the ability to navigate evolving legal and regulatory environments. The role also demands proficiency in a paperless claims system and a willingness to participate in legal proceedings, including travel for mediations, depositions, and trials as needed. Key Responsibilities Investigate & Evaluate - Conduct in-depth claim investigations, gather recorded statements, and determine coverage Reserve Management - Timely & Adequate reserving. Document Management - Maintain organized, professional claim files, reports, and communications Negotiate & Resolve - Strategically negotiate settlements to achieve fair, timely resolutions. Stay Current - Keep up with evolving legal statutes, policy conditions, and industry trends. Navigate Technology - Operate seamlessly within a paperless Claims Management System. Engage in Legal Proceedings - Travel as needed for depositions, mediations, and trials. Requirements: 2+ years handling Commercial Automobile or Motor Carrier Liability claims, inclusive of litigation experience. Strong negotiation, analytical, and problem-solving skills. Excellent written and verbal communication abilities. Proficiency in Microsoft Word and Excel. Highly organized with keen attention to detail. Ability to work independently in a fully remote setting. Experience with mediations, arbitrations, and settlement negotiations. Strong collaboration with legal counsel and claims teams. Multi-State adjusting experience is preferred. Insurance education and/or designations a plus. Strong working knowledge of Microsoft Office products, good keyboarding and technology skills. Work Conditions Fully remote role - Work from home full-time. Standard 40-hour workweek - Flexibility within structured hours. Tech-driven environment - Frequent computer and phone use. Some travel required - For legal proceedings and meetings. Why Join MFM? Comprehensive Benefits Package - Enjoy competitive health, dental, and vision insurance. Retirement Benefits - 401(k) with company match and a Defined Benefit Pension Plan to help secure your financial future. Work-Life Balance - Generous paid time off and company holidays. Professional Development - Opportunities for ongoing training and career growth. Wellness Support - Employee assistance programs and wellness initiatives. Technology Stipends - Support for home office setup and remote work tools. Autonomy & Flexibility - Thrive in a fully remote, supportive work culture. Growth & Development PIee78fe98740a-7133
09/01/2026
Full time
Description: Midwest Family Mutual Insurance Company (MFM), headquartered in Urbandale, IA, has been a trusted insurance provider since 1891. As a super-regional mutual insurer, we deliver top-tier personal and commercial coverage across multiple states. We prioritize financial stability, customer service excellence, and innovation, fostering a collaborative and forward-thinking work environment. MFM is proud to be a full-time, work-from-home company, providing employees with the flexibility and support to thrive remotely. Join our team as a Commercial Auto Bodily Injury Claims Adjuster, where your expertise, problem-solving skills, and dedication to fair claim resolution will make a real impact. Position Overview The Commercial Auto Bodily Injury Claims Adjuster is responsible for the end-to-end management of complex liability claims, requiring a high level of analytical thinking, sound judgment, and professional discretion. This role involves conducting thorough investigations, evaluating coverage and liability, and driving timely, fair claim resolutions while maintaining accurate reserves and comprehensive documentation. The adjuster serves as a key point of contact for agents, policyholders, and legal partners, delivering responsive, high-quality service throughout the claims lifecycle. Success in this position requires strong negotiation skills, attention to detail, and the ability to navigate evolving legal and regulatory environments. The role also demands proficiency in a paperless claims system and a willingness to participate in legal proceedings, including travel for mediations, depositions, and trials as needed. Key Responsibilities Investigate & Evaluate - Conduct in-depth claim investigations, gather recorded statements, and determine coverage Reserve Management - Timely & Adequate reserving. Document Management - Maintain organized, professional claim files, reports, and communications Negotiate & Resolve - Strategically negotiate settlements to achieve fair, timely resolutions. Stay Current - Keep up with evolving legal statutes, policy conditions, and industry trends. Navigate Technology - Operate seamlessly within a paperless Claims Management System. Engage in Legal Proceedings - Travel as needed for depositions, mediations, and trials. Requirements: 2+ years handling Commercial Automobile or Motor Carrier Liability claims, inclusive of litigation experience. Strong negotiation, analytical, and problem-solving skills. Excellent written and verbal communication abilities. Proficiency in Microsoft Word and Excel. Highly organized with keen attention to detail. Ability to work independently in a fully remote setting. Experience with mediations, arbitrations, and settlement negotiations. Strong collaboration with legal counsel and claims teams. Multi-State adjusting experience is preferred. Insurance education and/or designations a plus. Strong working knowledge of Microsoft Office products, good keyboarding and technology skills. Work Conditions Fully remote role - Work from home full-time. Standard 40-hour workweek - Flexibility within structured hours. Tech-driven environment - Frequent computer and phone use. Some travel required - For legal proceedings and meetings. Why Join MFM? Comprehensive Benefits Package - Enjoy competitive health, dental, and vision insurance. Retirement Benefits - 401(k) with company match and a Defined Benefit Pension Plan to help secure your financial future. Work-Life Balance - Generous paid time off and company holidays. Professional Development - Opportunities for ongoing training and career growth. Wellness Support - Employee assistance programs and wellness initiatives. Technology Stipends - Support for home office setup and remote work tools. Autonomy & Flexibility - Thrive in a fully remote, supportive work culture. Growth & Development PIee78fe98740a-7133
$2,500.00 sign-on bonus will be offered to well-qualified candidates. Join Midstate Radiology Associates (MRA) as a Full-Time Radiology Scheduling Agent working in Wallingford, CT. Position Schedule: Mon - Fri, 8:30 am - 5:00 pm, 40 hours/week (Multiple positions open due to growth). Location: Wallingford, CT (This is an on-site position) For complete listing of all open positions, visit Compensation: MRA offers competitive starting compensation based on qualifications and experience. Starting pay for this position is between $20.00 and $25.00. Advancement Opportunity to Radiology Scheduling Agent II, including pay increase, after six months. Job Summary: Radiology Scheduling Agents are responsible for scheduling patients for multiple imaging modalities at all of MRA's service locations following established workflows and procedures. Radiology Scheduling Agents take inbound calls or make outbound calls to schedule radiology exams. Key Accountabilities: Answer inbound calls from all offices and patients requesting to schedule radiology or MRI exams. Make outbound calls to patients and offices to schedule radiology and MRI exams. Proficiently schedule patients for multiple imaging modalities for all MRA service locations following established protocol, workflows, and scripting. Maintaining certified proficiency in scheduling for X-Ray, DEXA, Fluoroscopy, CAT Scan, Ultrasound, and Mammography exams. Maintain up-to-date training and reference materials and remain in a state of continuous learning and improvement. Strive to meet established departmental goals and achieve desired call center metrics. Meet or exceed individual performance criteria. Model H3W behaviors. Performs other duties as assigned based on the changing needs of the organization. The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Qualifications Guidelines: Education & Experience: High school diploma or equivalent. Experience working in a call center environment preferred. Experience providing healthcare-related customer service and scheduling is preferred. Experience being accountable for call center metrics is preferred (answer time, average handle time, return to queue, etc.). Knowledge, Skills, & Abilities: Excellent interpersonal, analytical, communication, and problem-solving skills. Ability to multitask and work in a fast-paced, dynamic work environment. Must have a friendly and caring attitude with empathy for each patient. Must be reliable and maintain an attendance and punctuality record that complies with organizational policies. Willingness to be held accountable for their work and the work of their teams. Desire to hold yourself responsible for offering the best patient experience possible. Must be agile and confident in their ability to maintain Midstate Radiology's competitive advantage. Must be personally invested in the success of their teams and willing to devote the necessary time to overcome barriers to their teams' success. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to15 pounds. Must be able to access and navigate each department at the organization's facilities Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply: Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: Shift Schedules: Mon - Fri, 8:30 AM - 5:00 PM or Mon - Fri, 8:00 AM - 4:30 PM Scheduled Weekly Hours: 40 Compensation details: 20-25 Hourly Wage PI86c5-
09/01/2026
Full time
$2,500.00 sign-on bonus will be offered to well-qualified candidates. Join Midstate Radiology Associates (MRA) as a Full-Time Radiology Scheduling Agent working in Wallingford, CT. Position Schedule: Mon - Fri, 8:30 am - 5:00 pm, 40 hours/week (Multiple positions open due to growth). Location: Wallingford, CT (This is an on-site position) For complete listing of all open positions, visit Compensation: MRA offers competitive starting compensation based on qualifications and experience. Starting pay for this position is between $20.00 and $25.00. Advancement Opportunity to Radiology Scheduling Agent II, including pay increase, after six months. Job Summary: Radiology Scheduling Agents are responsible for scheduling patients for multiple imaging modalities at all of MRA's service locations following established workflows and procedures. Radiology Scheduling Agents take inbound calls or make outbound calls to schedule radiology exams. Key Accountabilities: Answer inbound calls from all offices and patients requesting to schedule radiology or MRI exams. Make outbound calls to patients and offices to schedule radiology and MRI exams. Proficiently schedule patients for multiple imaging modalities for all MRA service locations following established protocol, workflows, and scripting. Maintaining certified proficiency in scheduling for X-Ray, DEXA, Fluoroscopy, CAT Scan, Ultrasound, and Mammography exams. Maintain up-to-date training and reference materials and remain in a state of continuous learning and improvement. Strive to meet established departmental goals and achieve desired call center metrics. Meet or exceed individual performance criteria. Model H3W behaviors. Performs other duties as assigned based on the changing needs of the organization. The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Qualifications Guidelines: Education & Experience: High school diploma or equivalent. Experience working in a call center environment preferred. Experience providing healthcare-related customer service and scheduling is preferred. Experience being accountable for call center metrics is preferred (answer time, average handle time, return to queue, etc.). Knowledge, Skills, & Abilities: Excellent interpersonal, analytical, communication, and problem-solving skills. Ability to multitask and work in a fast-paced, dynamic work environment. Must have a friendly and caring attitude with empathy for each patient. Must be reliable and maintain an attendance and punctuality record that complies with organizational policies. Willingness to be held accountable for their work and the work of their teams. Desire to hold yourself responsible for offering the best patient experience possible. Must be agile and confident in their ability to maintain Midstate Radiology's competitive advantage. Must be personally invested in the success of their teams and willing to devote the necessary time to overcome barriers to their teams' success. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to15 pounds. Must be able to access and navigate each department at the organization's facilities Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply: Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: Shift Schedules: Mon - Fri, 8:30 AM - 5:00 PM or Mon - Fri, 8:00 AM - 4:30 PM Scheduled Weekly Hours: 40 Compensation details: 20-25 Hourly Wage PI86c5-
Kirtland Federal Credit Union
Albuquerque, New Mexico
Working at Kirtland CU is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. We are currently seeking a Sr. Consumer Loan Specialist & Consumer Loan Specialist to join Kirtland Credit Union! This is a regular, full-time position based at our Kirtland CU Headquarters in Albuquerque, New Mexico, with the opportunity for a hybrid work schedule following an introductory period and subject to manager approval. Join the rest of our teammates and become eligible for a generous benefits package that we offer: Medical, Dental and Vision Insurance401(k) Retirement savings program 401 (k) employer match Paid time off with accrual starting from day one.11 Paid holidays off during the year! Tuition Reimbursement for College DegreesEmployee Clothing AdvanceFitness Reimbursement ProgramEmployer paid Life InsuranceEmployee Assistance ProgramEmployer paid Short- and Long-Term Disability InsuranceTravel Assistance Program This is what we would like you to do: Responsible for quality control, processing, funding, and servicing of all consumer loan products generated through both the compliance standards of direct and indirect channels. Responsible for following established procedures, policies, and guidelines for quality control. Works closely with loan origination employees to create a seamless loan funding process. Performs post-funding activities and administers collateralized loan title procurement and audit process to ensure KCU's collateral lien is properly perfected. The Consumer Loan Servicing and Processing Specialist is responsible for assisting members with loan questions, payment protection, GAP, MBI Warranties, collateral protection, credit bureau disputes, total loss processing and all other servicing requests. Apply state and federal regulatory and legal requirements to loan funding and servicing processes. Ensures that areas of responsibility support Kirtland Credit Union's (KCU) mission, vision, strategic objectives, and service standards. Ensures that services are delivered professionally and efficiently. Supports and provides exceptional internal and external member experience. Primary Job Duties: Loan Servicing: Assumes responsibility for servicing consumer loans, assisting members with payoffs, payment and transaction history.Acts as an Agent in assigned queues and performs extraordinary issues and research disputes.Provide outcome to members with appropriate documentation.Process total loss claims, working effectively with insurance companies, members, and the Account Resolutions Department when necessary. Reaching out to members to explain the process, following up for requested documents, keeping members informed of process status and getting deficiency balance work out loan approved.Update and process force placed insurance (Collateral Protection Insurance (CPI , adjusting members' payments and assisting with tracking collateral insurance). Adjust payment buckets on core system as needed.Manage and process total loss claims.Research, investigate, and resolve credit bureau disputes using e-OSCAR while ensuring compliance with applicable regulations and maintaining accurate account reporting.Post loan payoff payments as necessary, ensure system reflects changes and files updated.Review and process paid loans according to departmental procedures and properly release liens as necessary.Maintain and follow file retention policy and guidelines when loans are paid in full and closed.Process and handle payment deferrals, loan adjustment requests and documenting on core systems in loan notes.Prepare loan payoff statements.Assumes responsibility for loan documentation accuracy and effectively funds loans in accordance with state and federal laws and regulatory requirements, and KCU lending policies and procedures.Maintain working knowledge of KCU lending policies, guidelines, and procedures.Remain up to date with state and federal regulatory requirements through required regulatory training and updates to internal policies and procedures.Performs quality control review of all loan documents; contacts loan officers and/or member with any needed items. Process loans within applicable software and into core system; funds loans accordingly to ensure accuracy. Review loans and documentation to ensure compliance with federal and state regulatory and legal requirements, KCU lending policy, guidelines, and procedures.Process and fund indirect loans in a timely manner by effectively communicating with third-party processors and/or dealers to obtain complete loan packets. Maintain tracking to ensure timely follow up with dealers for missing information.Perform transactions required to facilitate loan funding, processing, closing, and lien perfection.Work with underwriters to ensure loans are funded within compliance with KCU policies, guidelines, and procedures, as well as state and federal regulatory requirements.Provide feedback to the originating employee in a manner which will promote collaboration between the departments.Assumes responsibility for post-funding activities to secure KCU's lien position on collateralized loans. Education/Certification: High School Diploma or equivalent. Experience for Consumer Loan Specialist: 1-3 years of experience in a financial institution. At least 1 year of experience in Consumer Lending, Consumer Loan Servicing, or Loan Processing preferred. Familiarity with consumer lending products and services preferred. Experience for Sr. Consumer Loan Specialist: 3-5 years of experience in a financial institution. At least 3 years of experience in Consumer Lending, Consumer Loan Servicing, or Loan Processing. Experience funding direct and indirect loans, processing title work, and performing compliance and loan quality assurance reviews. Familiarity with consumer lending products and services. Moderate proficiency in Microsoft Outlook, Word, and Excel. Knowledge, skills and abilities: Strong interpersonal skills and the ability to work well with members, co-workers,and various departments.Must have excellent communication skills, be highly organized, and possess multi-tasking abilities.Contact with members to include routine phone calls, emails, text, or video chats for needed information.Ability to work with a high degree of efficiency, accuracy, and self-accountability in a fast-paced environment.Strong in PC proficiency including Word, Excel, Outlook, with the ability to learn new software programs as required. Experience with Symitar and Merdian Link preferred.Bilingual a plus. To apply for this exciting opportunity, visit our careers page at Kirtland Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. PI7afdc-3021
09/01/2026
Full time
Working at Kirtland CU is more than a job-it's a career, and one in the financial world! We pride ourselves on helping our employees learn, grow, and advance in any direction they choose. We offer a highly competitive salary, great benefits package and an energetic, vibrant work environment. We are currently seeking a Sr. Consumer Loan Specialist & Consumer Loan Specialist to join Kirtland Credit Union! This is a regular, full-time position based at our Kirtland CU Headquarters in Albuquerque, New Mexico, with the opportunity for a hybrid work schedule following an introductory period and subject to manager approval. Join the rest of our teammates and become eligible for a generous benefits package that we offer: Medical, Dental and Vision Insurance401(k) Retirement savings program 401 (k) employer match Paid time off with accrual starting from day one.11 Paid holidays off during the year! Tuition Reimbursement for College DegreesEmployee Clothing AdvanceFitness Reimbursement ProgramEmployer paid Life InsuranceEmployee Assistance ProgramEmployer paid Short- and Long-Term Disability InsuranceTravel Assistance Program This is what we would like you to do: Responsible for quality control, processing, funding, and servicing of all consumer loan products generated through both the compliance standards of direct and indirect channels. Responsible for following established procedures, policies, and guidelines for quality control. Works closely with loan origination employees to create a seamless loan funding process. Performs post-funding activities and administers collateralized loan title procurement and audit process to ensure KCU's collateral lien is properly perfected. The Consumer Loan Servicing and Processing Specialist is responsible for assisting members with loan questions, payment protection, GAP, MBI Warranties, collateral protection, credit bureau disputes, total loss processing and all other servicing requests. Apply state and federal regulatory and legal requirements to loan funding and servicing processes. Ensures that areas of responsibility support Kirtland Credit Union's (KCU) mission, vision, strategic objectives, and service standards. Ensures that services are delivered professionally and efficiently. Supports and provides exceptional internal and external member experience. Primary Job Duties: Loan Servicing: Assumes responsibility for servicing consumer loans, assisting members with payoffs, payment and transaction history.Acts as an Agent in assigned queues and performs extraordinary issues and research disputes.Provide outcome to members with appropriate documentation.Process total loss claims, working effectively with insurance companies, members, and the Account Resolutions Department when necessary. Reaching out to members to explain the process, following up for requested documents, keeping members informed of process status and getting deficiency balance work out loan approved.Update and process force placed insurance (Collateral Protection Insurance (CPI , adjusting members' payments and assisting with tracking collateral insurance). Adjust payment buckets on core system as needed.Manage and process total loss claims.Research, investigate, and resolve credit bureau disputes using e-OSCAR while ensuring compliance with applicable regulations and maintaining accurate account reporting.Post loan payoff payments as necessary, ensure system reflects changes and files updated.Review and process paid loans according to departmental procedures and properly release liens as necessary.Maintain and follow file retention policy and guidelines when loans are paid in full and closed.Process and handle payment deferrals, loan adjustment requests and documenting on core systems in loan notes.Prepare loan payoff statements.Assumes responsibility for loan documentation accuracy and effectively funds loans in accordance with state and federal laws and regulatory requirements, and KCU lending policies and procedures.Maintain working knowledge of KCU lending policies, guidelines, and procedures.Remain up to date with state and federal regulatory requirements through required regulatory training and updates to internal policies and procedures.Performs quality control review of all loan documents; contacts loan officers and/or member with any needed items. Process loans within applicable software and into core system; funds loans accordingly to ensure accuracy. Review loans and documentation to ensure compliance with federal and state regulatory and legal requirements, KCU lending policy, guidelines, and procedures.Process and fund indirect loans in a timely manner by effectively communicating with third-party processors and/or dealers to obtain complete loan packets. Maintain tracking to ensure timely follow up with dealers for missing information.Perform transactions required to facilitate loan funding, processing, closing, and lien perfection.Work with underwriters to ensure loans are funded within compliance with KCU policies, guidelines, and procedures, as well as state and federal regulatory requirements.Provide feedback to the originating employee in a manner which will promote collaboration between the departments.Assumes responsibility for post-funding activities to secure KCU's lien position on collateralized loans. Education/Certification: High School Diploma or equivalent. Experience for Consumer Loan Specialist: 1-3 years of experience in a financial institution. At least 1 year of experience in Consumer Lending, Consumer Loan Servicing, or Loan Processing preferred. Familiarity with consumer lending products and services preferred. Experience for Sr. Consumer Loan Specialist: 3-5 years of experience in a financial institution. At least 3 years of experience in Consumer Lending, Consumer Loan Servicing, or Loan Processing. Experience funding direct and indirect loans, processing title work, and performing compliance and loan quality assurance reviews. Familiarity with consumer lending products and services. Moderate proficiency in Microsoft Outlook, Word, and Excel. Knowledge, skills and abilities: Strong interpersonal skills and the ability to work well with members, co-workers,and various departments.Must have excellent communication skills, be highly organized, and possess multi-tasking abilities.Contact with members to include routine phone calls, emails, text, or video chats for needed information.Ability to work with a high degree of efficiency, accuracy, and self-accountability in a fast-paced environment.Strong in PC proficiency including Word, Excel, Outlook, with the ability to learn new software programs as required. Experience with Symitar and Merdian Link preferred.Bilingual a plus. To apply for this exciting opportunity, visit our careers page at Kirtland Credit Union is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. PI7afdc-3021
Midwest Family Mutual Insurance Company
Urbandale, Iowa
Description: Midwest Family Mutual Insurance Company (MFM), headquartered in West Des Moines, IA, has been a trusted insurance provider since 1891. As a super-regional mutual insurer, we deliver top-tier personal and commercial coverage across multiple states. We prioritize financial stability, customer service excellence, and innovation, fostering a collaborative and forward-thinking work environment. MFM is proud to be a full-time, work-from-home company, providing employees with the flexibility and support to thrive remotely. Position Summary Midwest Family Mutual Insurance Company is seeking an experienced Auto Material Damage Adjuster to handle non-injury automobile claims, including total-loss claims, in multiple jurisdictions. The adjuster investigates losses, determines coverage and liability, evaluates vehicle damage, establishes appropriate reserves, and resolves covered claims promptly and fairly. This role requires sound judgment, strong negotiation skills, attention to detail, and a commitment to superior customer service. Primary Responsibilities Investigate personal and commercial automobile claims and determine applicable coverage and liability. Obtain recorded statements from policyholders, claimants, witnesses, and other involved parties. Review policy language, endorsements, applicable statutes, and state-specific claim-handling requirements. Evaluate automobile damage using repair estimates, photographs, valuation reports, and other supporting documentation. Handle total-loss claims, including vehicle valuation, settlement negotiations, title documentation, salvage coordination, and communication with lienholders. Establish and maintain accurate claim reserves. Negotiate and settle covered claims promptly, accurately, and fairly. Coordinate with policyholders, claimants, agents, repair facilities, appraisers, vendors, lienholders, and other involved parties. Maintain timely, professional communication through telephone calls, email, and written correspondence. Prepare thoughtful, accurate, and detailed claim-file documentation and reports. Manage a high-volume workload while meeting company standards and regulatory deadlines. Provide professional customer service and resolve conflicts effectively. Maintain all required state adjuster licenses and complete continuing education requirements. Adapt to changing laws, policy provisions, procedures, and technology. Comply with company policies, procedures, and internal controls. Perform other duties as assigned. Requirements: Education and Experience At least two years of experience handling automobile total loss or material- damage claims is required. Experience handling claims in multiple states is highly desirable. A college degree is a plus. An AIC, CPCU, or other insurance-related designation is a plus. Knowledge and Skills Thorough understanding of personal and commercial automobile policy coverages and their application. Working knowledge of automobiles, repair procedures, repair estimates, vehicle valuations, and total-loss settlements. Knowledge of motor carrier damage and cargo losses. Strong analytical, investigative, critical-thinking, and problem-solving abilities. Excellent negotiation and conflict-resolution skills. Excellent verbal and written communication skills. Strong organizational and time-management abilities. Ability to prioritize and complete tasks accurately in a high-pressure, high-volume environment. Strong computer skills and the ability to work effectively in a paperless claims-management system. Proficiency with Microsoft Word and basic proficiency with Microsoft Excel. Ability to work independently and collaborate effectively as part of a team. Ability to learn and adapt to new technologies and changing claim-handling requirements. Ability to work effectively and efficiently in a work-from-home environment. Work Environment and Physical Requirements This is a work-from-home position. The employee must maintain a suitable home-office workspace and reliable high-speed internet service. The regular schedule is 40 hours per week, consisting of eight-hour days, five days per week. Overtime may be required during periods of high claim volume. This is primarily a sedentary position involving prolonged computer and telephone use. The employee must have sufficient hand and finger dexterity to operate a keyboard, mouse, telephone, and other office equipment. Regular and reliable attendance is required. The employee must be able to travel when necessary and participate in training sessions, presentations, and meetings. PI62d66bfa4a79-7538
09/01/2026
Full time
Description: Midwest Family Mutual Insurance Company (MFM), headquartered in West Des Moines, IA, has been a trusted insurance provider since 1891. As a super-regional mutual insurer, we deliver top-tier personal and commercial coverage across multiple states. We prioritize financial stability, customer service excellence, and innovation, fostering a collaborative and forward-thinking work environment. MFM is proud to be a full-time, work-from-home company, providing employees with the flexibility and support to thrive remotely. Position Summary Midwest Family Mutual Insurance Company is seeking an experienced Auto Material Damage Adjuster to handle non-injury automobile claims, including total-loss claims, in multiple jurisdictions. The adjuster investigates losses, determines coverage and liability, evaluates vehicle damage, establishes appropriate reserves, and resolves covered claims promptly and fairly. This role requires sound judgment, strong negotiation skills, attention to detail, and a commitment to superior customer service. Primary Responsibilities Investigate personal and commercial automobile claims and determine applicable coverage and liability. Obtain recorded statements from policyholders, claimants, witnesses, and other involved parties. Review policy language, endorsements, applicable statutes, and state-specific claim-handling requirements. Evaluate automobile damage using repair estimates, photographs, valuation reports, and other supporting documentation. Handle total-loss claims, including vehicle valuation, settlement negotiations, title documentation, salvage coordination, and communication with lienholders. Establish and maintain accurate claim reserves. Negotiate and settle covered claims promptly, accurately, and fairly. Coordinate with policyholders, claimants, agents, repair facilities, appraisers, vendors, lienholders, and other involved parties. Maintain timely, professional communication through telephone calls, email, and written correspondence. Prepare thoughtful, accurate, and detailed claim-file documentation and reports. Manage a high-volume workload while meeting company standards and regulatory deadlines. Provide professional customer service and resolve conflicts effectively. Maintain all required state adjuster licenses and complete continuing education requirements. Adapt to changing laws, policy provisions, procedures, and technology. Comply with company policies, procedures, and internal controls. Perform other duties as assigned. Requirements: Education and Experience At least two years of experience handling automobile total loss or material- damage claims is required. Experience handling claims in multiple states is highly desirable. A college degree is a plus. An AIC, CPCU, or other insurance-related designation is a plus. Knowledge and Skills Thorough understanding of personal and commercial automobile policy coverages and their application. Working knowledge of automobiles, repair procedures, repair estimates, vehicle valuations, and total-loss settlements. Knowledge of motor carrier damage and cargo losses. Strong analytical, investigative, critical-thinking, and problem-solving abilities. Excellent negotiation and conflict-resolution skills. Excellent verbal and written communication skills. Strong organizational and time-management abilities. Ability to prioritize and complete tasks accurately in a high-pressure, high-volume environment. Strong computer skills and the ability to work effectively in a paperless claims-management system. Proficiency with Microsoft Word and basic proficiency with Microsoft Excel. Ability to work independently and collaborate effectively as part of a team. Ability to learn and adapt to new technologies and changing claim-handling requirements. Ability to work effectively and efficiently in a work-from-home environment. Work Environment and Physical Requirements This is a work-from-home position. The employee must maintain a suitable home-office workspace and reliable high-speed internet service. The regular schedule is 40 hours per week, consisting of eight-hour days, five days per week. Overtime may be required during periods of high claim volume. This is primarily a sedentary position involving prolonged computer and telephone use. The employee must have sufficient hand and finger dexterity to operate a keyboard, mouse, telephone, and other office equipment. Regular and reliable attendance is required. The employee must be able to travel when necessary and participate in training sessions, presentations, and meetings. PI62d66bfa4a79-7538
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: Under the general supervision of the Supervisors, Manager or Director, performs clinical laboratory testing pursuant to established and approved protocols requiring the exercise of independent judgment and responsibility, maintains equipment and records, performs quality assurance activities related to test performance and may supervise and teach within the laboratory setting. The Med Tech II is fully proficient in their area of expertise, and will serve as a Generalist in all areas of the General Lab and Blood Bank, or as a Key Operator / Subject Matter Expert in their assigned area. Accuracy: Maintains acceptable accuracy in-patient, quality assurance, proficiency, and competency testing. Critical Thinking: Uses clinical/ theoretical knowledge to analyze, investigate, interpret, and report lab data. Job Knowledge: Maintains current personal training, education and practice of policies and procedures. Productivity: Practices organizational skills for efficiency of time, materials, cost, and availability of lab data Communication: Practices information monitoring, investigation, resolution, and hand-off to team members. Performs other duties as assigned: Core Responsibilities and Essential Functions: PERFORMS RESPONSIBILITIES OF A MEDICAL TECHNOLOGIST Works independently analyzing blood and body fluids for ordered diagnostic tests in General laboratory, Blood Bank, or Microbiology sections Results all tests using good lab technique and adheres to established procedures. Performs all routine testing in hematology, manual hematology, urinalysis, coagulation, processing, chemistry , manual chemistry, blood bank and microbiology as requested Performs all lab supplementary tasks for Quality control, chemical safety, logs all required activities to track workload, work in progress, pending logs and amended information. Effectively communicates all information to appropriate personnel as required by policy and procedure. Participates in shift to shift hand-off communication PERFORMS DUTIES OF SUPERVISORS IN THEIR ABSENCE Acts as a resource to the Pathologists. Resolves any issues they require. Fields problem phone calls and resolves issues. Checks the critical logs. Serves as a technical resource to other techs. Trains techs in new procedures. Acts as consultants and advisors to the other Supervisors SPECIAL ASSIGNED DUTIES MAY INCLUDE: Performs scheduled Maintenance on a key instrument. Maintains up-to-date procedure manuals. Makes sure all daily and weekly maintenance is completed for the instrument. Maintain reagent logs and logs all new shipment lot numbers in the log. Maintains QC reports. Checks L-J charts and monitors closely any shifts. Orders all needed supplies for the area. Keep inventory stocked 2 weeks worth. Provides training for new employees in the designated section/instrument. Creates documents and regularly completes Performance Improvement Projects. Performs linearity studies and correlation studies bi-annually for their key instrument. Evaluates new tests and procedures changes Performs C.A.P. surveys when assigned, helps to assign surveys to others when needed. Maintains CAP and The Joint Commission readiness BLOOD BANK DUTIES IF REQUIRED Participates in a regular bench rotation in the blood bank on evening or night shift as needed. Run automated blood bank instrument according to established procedures. Performs stat duties as needed. Order and supply blood products where needed. Complete work assignments for the shift. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Medical Technology or Bachelors Health Science or Bachelors General or Masters Other-Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. MT(ASCP) - Medical Technologist or MT(AMT) - Medical Technologist or MT(HEW) - Medical Technologist or MT(AAB) - Medical Technologist or MLS(ASCP) - Medical Laboratory Scientist or MLS(AMT) - Medical Laboratory Scientist Additional License(s) and Certification(s): Required Minimum Experience: Minimum 3 years experience as a Medical Laboratory Scientist. Required and Epic experience Preferred Required Minimum Skills: Computer/data entry experience. Ability to communicate with various members of the healthcare team. Ability to use EXCEL, Word and have basic computer operational knowledge. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
09/01/2026
Full time
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) Job Summary: Under the general supervision of the Supervisors, Manager or Director, performs clinical laboratory testing pursuant to established and approved protocols requiring the exercise of independent judgment and responsibility, maintains equipment and records, performs quality assurance activities related to test performance and may supervise and teach within the laboratory setting. The Med Tech II is fully proficient in their area of expertise, and will serve as a Generalist in all areas of the General Lab and Blood Bank, or as a Key Operator / Subject Matter Expert in their assigned area. Accuracy: Maintains acceptable accuracy in-patient, quality assurance, proficiency, and competency testing. Critical Thinking: Uses clinical/ theoretical knowledge to analyze, investigate, interpret, and report lab data. Job Knowledge: Maintains current personal training, education and practice of policies and procedures. Productivity: Practices organizational skills for efficiency of time, materials, cost, and availability of lab data Communication: Practices information monitoring, investigation, resolution, and hand-off to team members. Performs other duties as assigned: Core Responsibilities and Essential Functions: PERFORMS RESPONSIBILITIES OF A MEDICAL TECHNOLOGIST Works independently analyzing blood and body fluids for ordered diagnostic tests in General laboratory, Blood Bank, or Microbiology sections Results all tests using good lab technique and adheres to established procedures. Performs all routine testing in hematology, manual hematology, urinalysis, coagulation, processing, chemistry , manual chemistry, blood bank and microbiology as requested Performs all lab supplementary tasks for Quality control, chemical safety, logs all required activities to track workload, work in progress, pending logs and amended information. Effectively communicates all information to appropriate personnel as required by policy and procedure. Participates in shift to shift hand-off communication PERFORMS DUTIES OF SUPERVISORS IN THEIR ABSENCE Acts as a resource to the Pathologists. Resolves any issues they require. Fields problem phone calls and resolves issues. Checks the critical logs. Serves as a technical resource to other techs. Trains techs in new procedures. Acts as consultants and advisors to the other Supervisors SPECIAL ASSIGNED DUTIES MAY INCLUDE: Performs scheduled Maintenance on a key instrument. Maintains up-to-date procedure manuals. Makes sure all daily and weekly maintenance is completed for the instrument. Maintain reagent logs and logs all new shipment lot numbers in the log. Maintains QC reports. Checks L-J charts and monitors closely any shifts. Orders all needed supplies for the area. Keep inventory stocked 2 weeks worth. Provides training for new employees in the designated section/instrument. Creates documents and regularly completes Performance Improvement Projects. Performs linearity studies and correlation studies bi-annually for their key instrument. Evaluates new tests and procedures changes Performs C.A.P. surveys when assigned, helps to assign surveys to others when needed. Maintains CAP and The Joint Commission readiness BLOOD BANK DUTIES IF REQUIRED Participates in a regular bench rotation in the blood bank on evening or night shift as needed. Run automated blood bank instrument according to established procedures. Performs stat duties as needed. Order and supply blood products where needed. Complete work assignments for the shift. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Medical Technology or Bachelors Health Science or Bachelors General or Masters Other-Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. MT(ASCP) - Medical Technologist or MT(AMT) - Medical Technologist or MT(HEW) - Medical Technologist or MT(AAB) - Medical Technologist or MLS(ASCP) - Medical Laboratory Scientist or MLS(AMT) - Medical Laboratory Scientist Additional License(s) and Certification(s): Required Minimum Experience: Minimum 3 years experience as a Medical Laboratory Scientist. Required and Epic experience Preferred Required Minimum Skills: Computer/data entry experience. Ability to communicate with various members of the healthcare team. Ability to use EXCEL, Word and have basic computer operational knowledge. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Job Description Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products. You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is non-exempt and requires onsite presence at a TurboTax location in the United States. What You'll Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support Key Qualifications Who You Are: Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230 Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Must be willing to wear a TurboTax uniform Must be willing to work in a front facing retail environment Attributes & Skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: New York $32.50 - $36.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
09/01/2026
Full time
Job Description Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products. You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is non-exempt and requires onsite presence at a TurboTax location in the United States. What You'll Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support Key Qualifications Who You Are: Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230 Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Must be willing to wear a TurboTax uniform Must be willing to work in a front facing retail environment Attributes & Skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: New York $32.50 - $36.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Job Description Job Description Full-Time & Part-Time Available Starting at: $26-$28/hour Are you professional, dependable, and committed to helping others? Cordillera Metro District is seeking a Public Safety Agent to help keep our community safe, welcoming, and well-supported. In this highly visible role, you'll serve as a friendly ambassador for Cordillera while supporting gate access, safety patrol, emergency response coordination, resident assistance, and community rule compliance. Public Safety Agents help protect residents, guests, employees, property, facilities, and District assets through excellent customer service, sound judgment, and a calm, professional presence. Who we are: Cordillera is a work setting like no other in the Vail Valley. Spanning more than 7,000 acres of forested mountain terrain , this premier gated community offers employees the chance to connect with nature every day-with wildlife sightings, spectacular views, more than 30 miles of trails , and access to amenities including an athletic center, pools, golf, fly fishing, a car wash, and horseback riding. What We're Looking For: The ideal candidate is dependable, friendly, calm under pressure, and committed to excellent service. This person takes personal responsibility, approaches challenges with a problem-solving mindset, communicates respectfully, and helps create a positive team culture. Why Join CMD? Cordillera Metro District's greatest asset is its employees. Our team is made up of creative, skilled, and motivated individuals who support each other's professional development and celebrate shared accomplishments. Full-time employees have access to a generous benefits package, including medical, dental, vision, PTO, 12 paid holidays, retirement match, wellness dollars, and more . If you're ready to join a supportive team in a beautiful mountain setting and help protect and serve the Cordillera community, we'd love to hear from you. Find out more about your new job here . Check out the benefits offered to you in the 2026 Cordillera Metro District Benefits Guide. This position is located in the Vail Valley. No housing or housing assistance is available. Compensation details: 26-28 PIe467d-3009
09/01/2026
Full time
Job Description Job Description Full-Time & Part-Time Available Starting at: $26-$28/hour Are you professional, dependable, and committed to helping others? Cordillera Metro District is seeking a Public Safety Agent to help keep our community safe, welcoming, and well-supported. In this highly visible role, you'll serve as a friendly ambassador for Cordillera while supporting gate access, safety patrol, emergency response coordination, resident assistance, and community rule compliance. Public Safety Agents help protect residents, guests, employees, property, facilities, and District assets through excellent customer service, sound judgment, and a calm, professional presence. Who we are: Cordillera is a work setting like no other in the Vail Valley. Spanning more than 7,000 acres of forested mountain terrain , this premier gated community offers employees the chance to connect with nature every day-with wildlife sightings, spectacular views, more than 30 miles of trails , and access to amenities including an athletic center, pools, golf, fly fishing, a car wash, and horseback riding. What We're Looking For: The ideal candidate is dependable, friendly, calm under pressure, and committed to excellent service. This person takes personal responsibility, approaches challenges with a problem-solving mindset, communicates respectfully, and helps create a positive team culture. Why Join CMD? Cordillera Metro District's greatest asset is its employees. Our team is made up of creative, skilled, and motivated individuals who support each other's professional development and celebrate shared accomplishments. Full-time employees have access to a generous benefits package, including medical, dental, vision, PTO, 12 paid holidays, retirement match, wellness dollars, and more . If you're ready to join a supportive team in a beautiful mountain setting and help protect and serve the Cordillera community, we'd love to hear from you. Find out more about your new job here . Check out the benefits offered to you in the 2026 Cordillera Metro District Benefits Guide. This position is located in the Vail Valley. No housing or housing assistance is available. Compensation details: 26-28 PIe467d-3009
Job Description Job Description Tired of watching opportunities pass by because your pipeline is too thin? Frontgate Real Estate delivers a high-volume lead environment built for agents who want more conversations and more closings. If you can follow up, qualify, and convert, you can build serious traction here in a culture that values action and service. Why Join Frontgate Real Estate? Multi-Source Lead Supply: Receive Zillow Flex leads, company-sourced opportunities, and open house traffic designed to keep your calendar moving. Doors to Open: Use active listings and community events to create more face-to-face opportunities with serious buyers and sellers. Luxury Market Exposure: Work in the Hidden Hills and Calabasas corridor, where high-value homes create strong conversion potential. Accountable Team Environment: You will be surrounded by agents who care about follow-through, professionalism, and client outcomes. What We're Looking For: Follow-Up Discipline: You respond quickly and stay consistent with prospects. Sales Mindset: You are comfortable moving conversations forward and asking for the appointment. Desire to Improve: You want more pipeline and are willing to work the process. Core Responsibilities: Work Inbound Leads: Contact and qualify prospects from company lead sources. Attend Open Houses: Use open houses to create new relationships and capture buyer interest. Nurture Opportunities: Keep communication moving until clients are ready to take the next step. Maintain CRM Records: Track every interaction so your pipeline stays organized and measurable. If your next level depends on more opportunity, this is where you can create it. Frontgate gives you the lead engine and the support to turn activity into results. Apply today. About Frontgate Real Estate Frontgate Real Estate is a luxury brokerage serving the San Fernando Valley with a focus on lead generation, performance, and client care. Our leadership team is committed to helping agents create sustainable production through better opportunities and stronger support. Job Details: Job Type: Full-time Pay: Commission pay ($55,000 - $160,000+ annually) Benefits: Flexible schedule Schedule: Self-determined Supplemental Pay: Commission pay Work Location: Hidden Hills, CA (Service Areas: Calabasas, Woodland Hills, San Fernando Valley) Equal Opportunity Employer: Frontgate Real Estate is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Regulatory Notice: Real estate agents are independent contractors. While a license is not required to apply, a state real estate license is required to perform the duties of this position. PGM1 Compensation details: 00 Yearly Salary PI0d5e0bdbb5-
09/01/2026
Full time
Job Description Job Description Tired of watching opportunities pass by because your pipeline is too thin? Frontgate Real Estate delivers a high-volume lead environment built for agents who want more conversations and more closings. If you can follow up, qualify, and convert, you can build serious traction here in a culture that values action and service. Why Join Frontgate Real Estate? Multi-Source Lead Supply: Receive Zillow Flex leads, company-sourced opportunities, and open house traffic designed to keep your calendar moving. Doors to Open: Use active listings and community events to create more face-to-face opportunities with serious buyers and sellers. Luxury Market Exposure: Work in the Hidden Hills and Calabasas corridor, where high-value homes create strong conversion potential. Accountable Team Environment: You will be surrounded by agents who care about follow-through, professionalism, and client outcomes. What We're Looking For: Follow-Up Discipline: You respond quickly and stay consistent with prospects. Sales Mindset: You are comfortable moving conversations forward and asking for the appointment. Desire to Improve: You want more pipeline and are willing to work the process. Core Responsibilities: Work Inbound Leads: Contact and qualify prospects from company lead sources. Attend Open Houses: Use open houses to create new relationships and capture buyer interest. Nurture Opportunities: Keep communication moving until clients are ready to take the next step. Maintain CRM Records: Track every interaction so your pipeline stays organized and measurable. If your next level depends on more opportunity, this is where you can create it. Frontgate gives you the lead engine and the support to turn activity into results. Apply today. About Frontgate Real Estate Frontgate Real Estate is a luxury brokerage serving the San Fernando Valley with a focus on lead generation, performance, and client care. Our leadership team is committed to helping agents create sustainable production through better opportunities and stronger support. Job Details: Job Type: Full-time Pay: Commission pay ($55,000 - $160,000+ annually) Benefits: Flexible schedule Schedule: Self-determined Supplemental Pay: Commission pay Work Location: Hidden Hills, CA (Service Areas: Calabasas, Woodland Hills, San Fernando Valley) Equal Opportunity Employer: Frontgate Real Estate is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Regulatory Notice: Real estate agents are independent contractors. While a license is not required to apply, a state real estate license is required to perform the duties of this position. PGM1 Compensation details: 00 Yearly Salary PI0d5e0bdbb5-
Description: About Us Newbury Residential specializes in acquiring and revitalizing multifamily properties-particularly in secondary and tertiary markets-through strategic acquisitions, efficient closings, and targeted renovations. With over a decade of experience, we're experts at rebranding, repositioning, and elevating asset performance while consistently outperforming national averages. Newbury's mission is to create exceptional living spaces that enrich the lives of our residents, foster a sense of community, and uphold the highest standards of quality and customer service. Our goal is to incrementally improve every community we own and manage. Job Overview - Traveling Leasing Agent As a Traveling Leasing Agent with Newbury Residential, you'll support leasing performance across multiple communities, stepping in where the need is greatest-whether that's boosting occupancy, assisting during transitions, or providing short-term onsite coverage. This role is perfect for someone who loves meeting new people, thrives in fast-paced environments, and feels energized helping communities stabilize and grow. You'll travel to designated properties, represent the Newbury brand, and support onsite teams by driving leasing results and delivering exceptional customer service. Position Responsibilities Leasing & Sales Performance Manage the full leasing process at assigned communities, including tours, follow-up, applications, screening, and move-ins. Execute strong sales techniques to improve conversion rates and stabilize occupancy. Maintain accurate prospect and resident records in the property management system. Support lease-ups, rebranding efforts, and occupancy pushes across multiple markets. Marketing & Outreach Ensure online listings, photos, availability, and pricing reflect current community offerings. Assist with social media engagement, online review responses, and digital marketing support. Conduct grassroots outreach with local employers, businesses, and community partners to generate qualified leads. Customer Service & Resident Relations Serve as a professional, friendly, solutions-driven point of contact for prospects and residents. Support resident retention efforts through renewal conversations, follow-up communication, and assistance with community engagement activities. Help resolve resident inquiries and concerns while promoting a positive living environment. Operational Support Travel to properties to provide short-term leasing coverage, assist with property transitions, or support during staffing shortages. Ensure model units, amenity spaces, and tour routes meet Newbury's standard for cleanliness, presentation, and curb appeal. Collaborate with maintenance teams to communicate ready-unit status and coordinate move-ins. Assist onsite leadership with light administrative tasks related to leasing, occupancy, and reporting. Compliance & Professional Standards Adhere to fair housing laws, company policies, and standardized leasing procedures. Maintain accurate leasing files and documentation. Represent Newbury Residential with professionalism and consistency across all assigned communities. Compensation & Benefits Competitive Salary Mileage Reimbursement Housing Provided (during 10 day rotations) Weekly Food Per Diem during travel weeks Health, Dental, and Vision Insurance Generous Paid Time Off 401K with Company Match Ongoing Training and Professional Development Join Our Team If you excel in leasing, enjoy travel, and love jumping in where you're needed most, we'd love to meet you. This is a unique opportunity to support multiple communities, boost leasing performance, and be part of a mission-driven organization making meaningful improvements across our portfolio. Our Core Values Honesty at Our Core - transparency and integrity in every interaction. People Centered Approach - putting prospects and residents first, always. Innovation - fresh ideas and creative approaches to marketing and service. The Newbury Standard - excellence in design, service, and performance. Empowering Respect - dignity, inclusivity, and collaboration across our teams. How to Apply Interested candidates are invited to submit their resume and a short cover letter sharing why they're a great fit. To be considered as a top candidate, please also submit a 1-3 minute video answering: What excites you most about this role? What unique qualities will you bring to Newbury? Requirements: Position Requirements Ability to travel nationwide 80%+ of the time; flexibility for extended stays at assigned properties as needed Minimum 3 years of experience as a leasing agent, customer service role or sales role Demonstrated leadership skills and experience managing or mentoring property teams Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations Excellent communication, interpersonal, and problem-solving abilities Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Entrata preferred) High school diploma or equivalent required; Necessary Special Requirements Valid Driver's License and reliable transportation Ability to lift up to 25 pounds and navigate properties with stairs, uneven surfaces, or outdoor terrain High school diploma or equivalent required; college degree in Marketing, Business, or related field a plus. Ability to work flexible hours including some evenings and weekends, as needed. Professional, customer-focused, and results-driven approach. PIba6220a1fb33-2290
09/01/2026
Full time
Description: About Us Newbury Residential specializes in acquiring and revitalizing multifamily properties-particularly in secondary and tertiary markets-through strategic acquisitions, efficient closings, and targeted renovations. With over a decade of experience, we're experts at rebranding, repositioning, and elevating asset performance while consistently outperforming national averages. Newbury's mission is to create exceptional living spaces that enrich the lives of our residents, foster a sense of community, and uphold the highest standards of quality and customer service. Our goal is to incrementally improve every community we own and manage. Job Overview - Traveling Leasing Agent As a Traveling Leasing Agent with Newbury Residential, you'll support leasing performance across multiple communities, stepping in where the need is greatest-whether that's boosting occupancy, assisting during transitions, or providing short-term onsite coverage. This role is perfect for someone who loves meeting new people, thrives in fast-paced environments, and feels energized helping communities stabilize and grow. You'll travel to designated properties, represent the Newbury brand, and support onsite teams by driving leasing results and delivering exceptional customer service. Position Responsibilities Leasing & Sales Performance Manage the full leasing process at assigned communities, including tours, follow-up, applications, screening, and move-ins. Execute strong sales techniques to improve conversion rates and stabilize occupancy. Maintain accurate prospect and resident records in the property management system. Support lease-ups, rebranding efforts, and occupancy pushes across multiple markets. Marketing & Outreach Ensure online listings, photos, availability, and pricing reflect current community offerings. Assist with social media engagement, online review responses, and digital marketing support. Conduct grassroots outreach with local employers, businesses, and community partners to generate qualified leads. Customer Service & Resident Relations Serve as a professional, friendly, solutions-driven point of contact for prospects and residents. Support resident retention efforts through renewal conversations, follow-up communication, and assistance with community engagement activities. Help resolve resident inquiries and concerns while promoting a positive living environment. Operational Support Travel to properties to provide short-term leasing coverage, assist with property transitions, or support during staffing shortages. Ensure model units, amenity spaces, and tour routes meet Newbury's standard for cleanliness, presentation, and curb appeal. Collaborate with maintenance teams to communicate ready-unit status and coordinate move-ins. Assist onsite leadership with light administrative tasks related to leasing, occupancy, and reporting. Compliance & Professional Standards Adhere to fair housing laws, company policies, and standardized leasing procedures. Maintain accurate leasing files and documentation. Represent Newbury Residential with professionalism and consistency across all assigned communities. Compensation & Benefits Competitive Salary Mileage Reimbursement Housing Provided (during 10 day rotations) Weekly Food Per Diem during travel weeks Health, Dental, and Vision Insurance Generous Paid Time Off 401K with Company Match Ongoing Training and Professional Development Join Our Team If you excel in leasing, enjoy travel, and love jumping in where you're needed most, we'd love to meet you. This is a unique opportunity to support multiple communities, boost leasing performance, and be part of a mission-driven organization making meaningful improvements across our portfolio. Our Core Values Honesty at Our Core - transparency and integrity in every interaction. People Centered Approach - putting prospects and residents first, always. Innovation - fresh ideas and creative approaches to marketing and service. The Newbury Standard - excellence in design, service, and performance. Empowering Respect - dignity, inclusivity, and collaboration across our teams. How to Apply Interested candidates are invited to submit their resume and a short cover letter sharing why they're a great fit. To be considered as a top candidate, please also submit a 1-3 minute video answering: What excites you most about this role? What unique qualities will you bring to Newbury? Requirements: Position Requirements Ability to travel nationwide 80%+ of the time; flexibility for extended stays at assigned properties as needed Minimum 3 years of experience as a leasing agent, customer service role or sales role Demonstrated leadership skills and experience managing or mentoring property teams Exceptional organizational and time-management skills with the ability to prioritize multiple tasks across various locations Excellent communication, interpersonal, and problem-solving abilities Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software (Entrata preferred) High school diploma or equivalent required; Necessary Special Requirements Valid Driver's License and reliable transportation Ability to lift up to 25 pounds and navigate properties with stairs, uneven surfaces, or outdoor terrain High school diploma or equivalent required; college degree in Marketing, Business, or related field a plus. Ability to work flexible hours including some evenings and weekends, as needed. Professional, customer-focused, and results-driven approach. PIba6220a1fb33-2290
The Schiattà Team at CrossCountry Mortgage
Houston, Texas
The Loan Partner Two ("LP2") is responsible for accurately prequalifying home loan applications, issuing and managing quality pre-approval letters, and overseeing the success of every loan in the committed pipeline. LP2 will work cohesively with the Loan Officer(s), borrowers, loan processors, underwriters, and third parties to close 95%+ of all loans on time while providing an outstanding experience from application to close. This position requires substantial cash, credit, capacity (income), collateral, communication skills, and the ability to be resourceful. Compensation: $90,000 at plan earnings Responsibilities: Provide administrative support such as screening and making calls, booking appointments, etc. Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork Essential Duties of this Position: Set-Ups: Contact all newly received applications within 24 hours of being assigned by the LO. Fully review the 1003 with the Borrower(s) and request any other specific documents for review. Exhaust all efforts before turning down a pre-approval request. Continue to update the respective Realtor partner on progress (when needed). Understand and research all investor guidelines and stay up to date on program changes. Pre-Approval: Effectively communicate all pre-approval parameters to the Borrower(s). Supplement the pre-approval letter with any pertinent documents (i.e., Pre-Approval Addendum, completed All About You form, etc.). Provide a courtesy phone call to the referring Realtor within 24 hours of issuance, ensuring they fully understand any important details of the pre-approval. Rush pre-approval requests when needed. Communicate any red flags or major potential issues to the LO or Team Captain (if applicable) and Realtor partner. Perform a one-hour weekly time-blocked pre-approval power hour accordingly. Contract-to-Close: Expeditiously onboard any newly received contracts and prepare for LO consultation call. Complete a "daily gauge check" each morning to determine any potential choke points. Attend a weekly branch pipeline meeting to ensure all the required time-to-task objectives are being met. Perform outstanding Tuesday Update phone calls to all borrowers. Communicate internally to fully understand all required conditions before contacting any borrower(s) and third parties. Proactively contact the borrower(s), borrower's Attorney, and Real Estate Agent, 24 hours in advance of any mortgage contingency expirations, to request a necessary extension (we fail if we are contacted first). Review all Closing Disclosures and compare them to the original Loan Estimates for accuracy. Perform a meticulous pre-closing phone call 48 hours before the closing date (if applicable). Perform a congratulatory funding phone call on all loans (purchase and refinance) to the borrower(s) and to both Real Estate Agents on all purchase loans (if applicable). Answer any post-closing and/or funding questions. Be available after normal business hours in case of questions (email on a mobile device). Consistently exceed all borrower(s) and third party(s) expectations. Marketing & Business Development: Develop and maintain relationships with referral partners to generate new business opportunities. Provide in-depth support for marketing initiatives, including email campaigns, follow-ups with past clients, and engagement with referral sources. Work closely with the LO to implement strategic business development initiatives to increase brand awareness and client engagement. Proactively go through the database during downtime in a refinance market to identify potential refinance opportunities and reach out to past clients. Technology & CRM Management: Quickly learn and adapt to various technology platforms used in the mortgage process. LP1 and LP2 will work together to track all CRM activities, ensuring every lead, referral source, and borrower status is accurately recorded. Ensure every lead is categorized correctly (e.g., referred, emailed application, completed application, credit repair needed, etc.). Have real-time knowledge of every lead and file status at all times. Frequently communicate with first-time homebuyers via text to enhance engagement and responsiveness. Other: Smile on every call and sustain a high level of professionalism in speech and email (no slang, curt/cold emails, etc.). Act as a "concierge" between the borrower(s) & business partners on available programs/scenarios. Strengthen relationships with referral partners through targeted engagement strategies. Provide support in community outreach efforts to enhance brand recognition. Success Metrics: 95% of loans close on time. 95% of loan problems resolved before escalating to LO. High borrower satisfaction scores and increased referral volume. Strong pipeline management and proactive loan issue resolution Qualifications: High school diploma or equivalent required. College degree in finance or banking preferred Preferably 5+ years of experience in a professional office or mortgage environment as a mortgage loan officer assistant or similar position Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred Strong understanding of loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc. Excellent customer service and communication skills and willing to go above and beyond for customers and team Although not required, having an NMLS license or training is preferred Key Skills & Qualifications: Minimum 5 years of experience in mortgage processing, underwriting, or origination. If not licensed, willing to do so within the first 4 months of employment. Strong knowledge of investor guidelines, DU/DO, LP, and Encompass Loan Origination System. Excellent verbal and written communication skills. Ability to handle high-pressure situations and manage multiple files at once. Highly organized, self-motivated, and proactive in follow-ups and file tracking. Strong ability to generate and nurture referral relationships. Ability to quickly learn and navigate mortgage technology systems. Ability to communicate effectively via text, especially with first-time homebuyers. Ability to provide exceptional customer service and go above and beyond for borrowers. About Company CCM is America's Retail Mortgage Lender. We have more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C., and Puerto Rico. In 2025, our team closed over 131,000 home purchases - making 1 in 35 homes a CCM home. Our company has been recognized 10 times on the Inc. 5000 list of America's fastest-growing private businesses, received many awards for our standout culture, and been named the nation's top retail lender by Scotsman Guide and Mortgage Executive Magazine . We offer more than 120 purchase, refinance, and home equity solutions - ranging from conventional and jumbo mortgages to government-insured programs from FHA and programs for Veterans and rural homebuyers - and we are a direct lender and approved seller and servicer by Freddie Mac, Fannie Mae, and Ginnie Mae. Through our dedication to getting it done, we make every mortgage feel like a win. Compensation details: 0 Yearly Salary PI1f06b770f4de-5792
09/01/2026
Full time
The Loan Partner Two ("LP2") is responsible for accurately prequalifying home loan applications, issuing and managing quality pre-approval letters, and overseeing the success of every loan in the committed pipeline. LP2 will work cohesively with the Loan Officer(s), borrowers, loan processors, underwriters, and third parties to close 95%+ of all loans on time while providing an outstanding experience from application to close. This position requires substantial cash, credit, capacity (income), collateral, communication skills, and the ability to be resourceful. Compensation: $90,000 at plan earnings Responsibilities: Provide administrative support such as screening and making calls, booking appointments, etc. Act as the primary contact between our clients and our company and schedule and conduct meetings to discuss any follow-up issues or items that need to be addressed Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator Answer questions about transactions for clients and company employees to help ensure a high level of customer satisfaction Coordinate and prepare documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork Essential Duties of this Position: Set-Ups: Contact all newly received applications within 24 hours of being assigned by the LO. Fully review the 1003 with the Borrower(s) and request any other specific documents for review. Exhaust all efforts before turning down a pre-approval request. Continue to update the respective Realtor partner on progress (when needed). Understand and research all investor guidelines and stay up to date on program changes. Pre-Approval: Effectively communicate all pre-approval parameters to the Borrower(s). Supplement the pre-approval letter with any pertinent documents (i.e., Pre-Approval Addendum, completed All About You form, etc.). Provide a courtesy phone call to the referring Realtor within 24 hours of issuance, ensuring they fully understand any important details of the pre-approval. Rush pre-approval requests when needed. Communicate any red flags or major potential issues to the LO or Team Captain (if applicable) and Realtor partner. Perform a one-hour weekly time-blocked pre-approval power hour accordingly. Contract-to-Close: Expeditiously onboard any newly received contracts and prepare for LO consultation call. Complete a "daily gauge check" each morning to determine any potential choke points. Attend a weekly branch pipeline meeting to ensure all the required time-to-task objectives are being met. Perform outstanding Tuesday Update phone calls to all borrowers. Communicate internally to fully understand all required conditions before contacting any borrower(s) and third parties. Proactively contact the borrower(s), borrower's Attorney, and Real Estate Agent, 24 hours in advance of any mortgage contingency expirations, to request a necessary extension (we fail if we are contacted first). Review all Closing Disclosures and compare them to the original Loan Estimates for accuracy. Perform a meticulous pre-closing phone call 48 hours before the closing date (if applicable). Perform a congratulatory funding phone call on all loans (purchase and refinance) to the borrower(s) and to both Real Estate Agents on all purchase loans (if applicable). Answer any post-closing and/or funding questions. Be available after normal business hours in case of questions (email on a mobile device). Consistently exceed all borrower(s) and third party(s) expectations. Marketing & Business Development: Develop and maintain relationships with referral partners to generate new business opportunities. Provide in-depth support for marketing initiatives, including email campaigns, follow-ups with past clients, and engagement with referral sources. Work closely with the LO to implement strategic business development initiatives to increase brand awareness and client engagement. Proactively go through the database during downtime in a refinance market to identify potential refinance opportunities and reach out to past clients. Technology & CRM Management: Quickly learn and adapt to various technology platforms used in the mortgage process. LP1 and LP2 will work together to track all CRM activities, ensuring every lead, referral source, and borrower status is accurately recorded. Ensure every lead is categorized correctly (e.g., referred, emailed application, completed application, credit repair needed, etc.). Have real-time knowledge of every lead and file status at all times. Frequently communicate with first-time homebuyers via text to enhance engagement and responsiveness. Other: Smile on every call and sustain a high level of professionalism in speech and email (no slang, curt/cold emails, etc.). Act as a "concierge" between the borrower(s) & business partners on available programs/scenarios. Strengthen relationships with referral partners through targeted engagement strategies. Provide support in community outreach efforts to enhance brand recognition. Success Metrics: 95% of loans close on time. 95% of loan problems resolved before escalating to LO. High borrower satisfaction scores and increased referral volume. Strong pipeline management and proactive loan issue resolution Qualifications: High school diploma or equivalent required. College degree in finance or banking preferred Preferably 5+ years of experience in a professional office or mortgage environment as a mortgage loan officer assistant or similar position Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred Strong understanding of loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc. Excellent customer service and communication skills and willing to go above and beyond for customers and team Although not required, having an NMLS license or training is preferred Key Skills & Qualifications: Minimum 5 years of experience in mortgage processing, underwriting, or origination. If not licensed, willing to do so within the first 4 months of employment. Strong knowledge of investor guidelines, DU/DO, LP, and Encompass Loan Origination System. Excellent verbal and written communication skills. Ability to handle high-pressure situations and manage multiple files at once. Highly organized, self-motivated, and proactive in follow-ups and file tracking. Strong ability to generate and nurture referral relationships. Ability to quickly learn and navigate mortgage technology systems. Ability to communicate effectively via text, especially with first-time homebuyers. Ability to provide exceptional customer service and go above and beyond for borrowers. About Company CCM is America's Retail Mortgage Lender. We have more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C., and Puerto Rico. In 2025, our team closed over 131,000 home purchases - making 1 in 35 homes a CCM home. Our company has been recognized 10 times on the Inc. 5000 list of America's fastest-growing private businesses, received many awards for our standout culture, and been named the nation's top retail lender by Scotsman Guide and Mortgage Executive Magazine . We offer more than 120 purchase, refinance, and home equity solutions - ranging from conventional and jumbo mortgages to government-insured programs from FHA and programs for Veterans and rural homebuyers - and we are a direct lender and approved seller and servicer by Freddie Mac, Fannie Mae, and Ginnie Mae. Through our dedication to getting it done, we make every mortgage feel like a win. Compensation details: 0 Yearly Salary PI1f06b770f4de-5792
This is an incredible opportunity to work alongside one of the fastest-growing loan officers in the industry. You'll receive world-class training, accelerate your career, and be part of a high-energy team that knows how to work hard and have fun. The Mortgage Loan Officer Assistant is responsible for accurately setting up new purchase applications, issuing pre-approval letters, and overseeing the success of every loan from contract to close. The Mortgage Loan Officer Assistant will work cohesively with the Borrower(s), the team LP1 (if any), the Loan Processors, the Underwriter, and any Third Parties to close 95% of all loans on time while providing an outstanding experience from application to close. This position requires time and self-management, precise verbal and written communication skills, and a working knowledge of all major investors' guidelines. The analysis of cash, credit, and income is vital for this position. Compensation: $60,000 - $70,000 yearly + bonus Responsibilities: Top Duties with Measurements Set-Ups Contact all borrower(s) within 24 hours after the LO appointment Request and review the cash, credit, and income qualifications of all borrowers Pre-Approve Accurately pre-approve all borrowers Handle all payment scenario requests Proactively contact all pre-approved buyers accordingly Communicate effectively with all respective Realtor partners Contract-to-Close Accurately onboard all newly received contracts for Rate Lock consultation Expeditiously submit the loan application to Loan Processing for eDisclosures Outstanding Borrower Tuesday Updates, Pre-Closing and Funding Calls (if applicable) 95% of all loans cleared to close 7 days prior to closing 95% of all loans closed on time with a mandatory daily gauge check to address choke points 95% of all loan problems are handled before escalating to LO by having Tuesday pipeline calls Essential Duties Set-Ups Contact all newly received applications within 24 hours of being assigned by the LO Fully review 1003 with the Borrower(s) and request any other specific documents for review All efforts and avenues must be exhausted before turning down a pre-approval request Continue to update the respective Realtor partner on your progress (when needed) Understand and research all investor guidelines and stay up to date on all program changes Pre-Approve Effectively communicate all the pre-approval parameters established to the Borrower(s) Supplement the pre-approval letter with any pertinent documents (Pre-Approval Addendum, completed All About You form, etc.) Provide a courtesy phone call to the referring Realtor within 24 hours of issuance, ensuring the Realtor partner fully understands any important details of the pre-approval Rush any pre-approval requests when needed Communicate any red flags or major potential issues to the LO or Team Captain (if applicable) and the Realtor partner Perform a one-hour weekly time-blocked pre-approval power hour accordingly Contract-to-Close Expeditiously onboard any newly received contracts and prepare for the LO consultation call Complete a daily gauge check each morning during a pre-work ritual to determine any potential choke points Attend a weekly branch pipeline meeting to ensure all required time-to-task objectives are being met Perform outstanding Tuesday Update phone calls to all borrowers Communicate internally with the processing team to fully understand all required conditions before contacting any borrower(s) and third parties Proactively contact the borrower(s) and the borrower(s)' Attorney and Real Estate Agent 24 hours in advance of any mortgage contingency expirations to request a necessary extension (we fail if we are contacted first) Review all Closing Disclosures and compare them to the original loan estimates for accuracy Perform a meticulous pre-closing phone call 48 hours before the closing date (if applicable) Perform a congratulatory funding phone call on all loans (purchase and refinance) to the borrower(s) and to both Real Estate Agents on all purchase loans (if applicable) Answer any post-closing and/or funding questions Be available after normal business hours in case of questions (email on a mobile device) Consistently exceed all borrower(s) and third-party expectations Other Smile on every call and sustain a high level of professionalism in speech and email (no slang, curt, or cold emails, etc.) Act as a concierge between the borrower(s) and business partners on available programs and scenarios Qualifications: Please only apply to this job if you are willing to work EST Must have, at minimum, 3 years of experience in processing, underwriting, origination, or a combination of all aspects Must maintain an NMLS license Must have a high school diploma or equivalent Must be able to work 40 hours per week, minimum Must be proficient in DU/DO and LP Must be proficient with all major investor guidelines Must be proficient in any major Loan Origination System (Encompass, ARIVE) Must be proficient in Microsoft Word, Excel, PowerPoint, Outlook, and OneNote Must be committed to being a great leader Must have excellent verbal and written communication skills Must have a consistently positive attitude Must be dependable, self-motivated, and require minimal supervision Must be detail-oriented Must be able to work under pressure to meet deadlines Must be able to organize, prioritize, and manage time through time blocking Must be able to collaborate respectfully with all employees at both the Branch and Corporate levels Must complete regulatory and compliance training as required About Company The Oliver Khedawy Mortgage team at NEXA Lending is consistently ranked among the top mortgage teams in Florida. We're a high-performing, values-driven group that combines deep industry expertise with a genuinely human approach to help clients navigate one of life's most important financial decisions. Our team culture balances ambition with collaboration. We celebrate wins together, support each other through challenges, and believe that exceptional client service starts with how we treat one another. We're committed to continuous learning and staying ahead of industry changes so we can provide clients with the guidance and education they need to make confident decisions. Compensation details: 0 Yearly Salary PIb81dcdba5-
09/01/2026
Full time
This is an incredible opportunity to work alongside one of the fastest-growing loan officers in the industry. You'll receive world-class training, accelerate your career, and be part of a high-energy team that knows how to work hard and have fun. The Mortgage Loan Officer Assistant is responsible for accurately setting up new purchase applications, issuing pre-approval letters, and overseeing the success of every loan from contract to close. The Mortgage Loan Officer Assistant will work cohesively with the Borrower(s), the team LP1 (if any), the Loan Processors, the Underwriter, and any Third Parties to close 95% of all loans on time while providing an outstanding experience from application to close. This position requires time and self-management, precise verbal and written communication skills, and a working knowledge of all major investors' guidelines. The analysis of cash, credit, and income is vital for this position. Compensation: $60,000 - $70,000 yearly + bonus Responsibilities: Top Duties with Measurements Set-Ups Contact all borrower(s) within 24 hours after the LO appointment Request and review the cash, credit, and income qualifications of all borrowers Pre-Approve Accurately pre-approve all borrowers Handle all payment scenario requests Proactively contact all pre-approved buyers accordingly Communicate effectively with all respective Realtor partners Contract-to-Close Accurately onboard all newly received contracts for Rate Lock consultation Expeditiously submit the loan application to Loan Processing for eDisclosures Outstanding Borrower Tuesday Updates, Pre-Closing and Funding Calls (if applicable) 95% of all loans cleared to close 7 days prior to closing 95% of all loans closed on time with a mandatory daily gauge check to address choke points 95% of all loan problems are handled before escalating to LO by having Tuesday pipeline calls Essential Duties Set-Ups Contact all newly received applications within 24 hours of being assigned by the LO Fully review 1003 with the Borrower(s) and request any other specific documents for review All efforts and avenues must be exhausted before turning down a pre-approval request Continue to update the respective Realtor partner on your progress (when needed) Understand and research all investor guidelines and stay up to date on all program changes Pre-Approve Effectively communicate all the pre-approval parameters established to the Borrower(s) Supplement the pre-approval letter with any pertinent documents (Pre-Approval Addendum, completed All About You form, etc.) Provide a courtesy phone call to the referring Realtor within 24 hours of issuance, ensuring the Realtor partner fully understands any important details of the pre-approval Rush any pre-approval requests when needed Communicate any red flags or major potential issues to the LO or Team Captain (if applicable) and the Realtor partner Perform a one-hour weekly time-blocked pre-approval power hour accordingly Contract-to-Close Expeditiously onboard any newly received contracts and prepare for the LO consultation call Complete a daily gauge check each morning during a pre-work ritual to determine any potential choke points Attend a weekly branch pipeline meeting to ensure all required time-to-task objectives are being met Perform outstanding Tuesday Update phone calls to all borrowers Communicate internally with the processing team to fully understand all required conditions before contacting any borrower(s) and third parties Proactively contact the borrower(s) and the borrower(s)' Attorney and Real Estate Agent 24 hours in advance of any mortgage contingency expirations to request a necessary extension (we fail if we are contacted first) Review all Closing Disclosures and compare them to the original loan estimates for accuracy Perform a meticulous pre-closing phone call 48 hours before the closing date (if applicable) Perform a congratulatory funding phone call on all loans (purchase and refinance) to the borrower(s) and to both Real Estate Agents on all purchase loans (if applicable) Answer any post-closing and/or funding questions Be available after normal business hours in case of questions (email on a mobile device) Consistently exceed all borrower(s) and third-party expectations Other Smile on every call and sustain a high level of professionalism in speech and email (no slang, curt, or cold emails, etc.) Act as a concierge between the borrower(s) and business partners on available programs and scenarios Qualifications: Please only apply to this job if you are willing to work EST Must have, at minimum, 3 years of experience in processing, underwriting, origination, or a combination of all aspects Must maintain an NMLS license Must have a high school diploma or equivalent Must be able to work 40 hours per week, minimum Must be proficient in DU/DO and LP Must be proficient with all major investor guidelines Must be proficient in any major Loan Origination System (Encompass, ARIVE) Must be proficient in Microsoft Word, Excel, PowerPoint, Outlook, and OneNote Must be committed to being a great leader Must have excellent verbal and written communication skills Must have a consistently positive attitude Must be dependable, self-motivated, and require minimal supervision Must be detail-oriented Must be able to work under pressure to meet deadlines Must be able to organize, prioritize, and manage time through time blocking Must be able to collaborate respectfully with all employees at both the Branch and Corporate levels Must complete regulatory and compliance training as required About Company The Oliver Khedawy Mortgage team at NEXA Lending is consistently ranked among the top mortgage teams in Florida. We're a high-performing, values-driven group that combines deep industry expertise with a genuinely human approach to help clients navigate one of life's most important financial decisions. Our team culture balances ambition with collaboration. We celebrate wins together, support each other through challenges, and believe that exceptional client service starts with how we treat one another. We're committed to continuous learning and staying ahead of industry changes so we can provide clients with the guidance and education they need to make confident decisions. Compensation details: 0 Yearly Salary PIb81dcdba5-
Company: Alaska Airlines The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The role of the Customer Service Agent is to create an airline that people love. This is accomplished by engaging guests with care and creating remarkable experiences while assisting with travel needs. As a member of the customer service team at Alaska Airlines, you will respond to guest inquiries and perform various tasks in the lobby check-in, gate, and baggage areas. This is an individual contributor role and a union represented position. Key Duties: Greet and assist guests with travel needs (e.g., answering questions, checking-in guests, boarding flights) in a fast-paced environment. Perform iPad, computer, and paperwork tasks. Perform boarding and gate duties (e.g., drive jetbridge for loading and unloading, make gate announcements, assign seats, rebook guests that miss flights, and assist guests with disabilities including pushing wheelchairs). Assist and de-escalate upset guests to provide a positive travel experience. Assist guests whose bags are missing or damaged (e.g., take baggage claims, provide options for repair or replacement, and help locate missing bags). At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Additional Details: Must have an Enhanced ID/Driver's license or valid Passport at time of hire. Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed). Day in the Life: To tell you more about the role, challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started. If you are unable to view the video, click this link: . Job-Specific Experience, Education & Skills: Required A minimum of 6 months of customer service or community service experience. Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening). Must be able to approach guests as they walk through the door with a smile and greeting. Typing speed of at least 25 WPM. Ability to consistently lift 50 lbs. Must be able to push/pull 50 lbs. Must be able to bend, stoop, squat, reach, and grasp. Flexibility to work varied shifts at any time in 24-hour period (e.g., weekends, holidays). Ability to participate in paid training for eight (8) consecutive days. Ability to learn and use an iPad and computerized check-in system. Ability to adapt to performing work according to set procedures. Ability to anticipate needs of others in a fast-paced environment. Ability to be flexible and able to adapt to change in a fast-paced work environment. Ability to work with large diverse groups of people. Must have an Enhanced ID/Driver's license (REAL ID), or valid Passport, or be able to supply compliant document(s) to obtain a SIDA badge through the Port of Seattle at time of hire. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate: USD $20.58/Hr. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Full-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Seattle - Airport Featured Job: 0 A Y - T1
09/01/2026
Full time
Company: Alaska Airlines The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The role of the Customer Service Agent is to create an airline that people love. This is accomplished by engaging guests with care and creating remarkable experiences while assisting with travel needs. As a member of the customer service team at Alaska Airlines, you will respond to guest inquiries and perform various tasks in the lobby check-in, gate, and baggage areas. This is an individual contributor role and a union represented position. Key Duties: Greet and assist guests with travel needs (e.g., answering questions, checking-in guests, boarding flights) in a fast-paced environment. Perform iPad, computer, and paperwork tasks. Perform boarding and gate duties (e.g., drive jetbridge for loading and unloading, make gate announcements, assign seats, rebook guests that miss flights, and assist guests with disabilities including pushing wheelchairs). Assist and de-escalate upset guests to provide a positive travel experience. Assist guests whose bags are missing or damaged (e.g., take baggage claims, provide options for repair or replacement, and help locate missing bags). At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Additional Details: Must have an Enhanced ID/Driver's license or valid Passport at time of hire. Our tattoo policy for this role is the following: No visible tattoos on face, front of neck, or chest. One tattoo the size of a quarter or smaller allowed per hand. Tattoos in other areas cannot be larger than a credit card or offensive. Employees can have one tattoo per arm/leg/foot/back of neck/behind each ear. Tattoos on the back of neck and behind the ears are only permitted if they're not visible when looking directly at a person. Tattoos may only be covered with a uniform piece or approved jewelry/watch (covering with makeup is not allowed). Day in the Life: To tell you more about the role, challenges, and rewards of being an Alaska Customer Service Agent here are some of our incredible Alaska employees. Click the play button on the video below to get started. If you are unable to view the video, click this link: . Job-Specific Experience, Education & Skills: Required A minimum of 6 months of customer service or community service experience. Possess exceptional interpersonal and communication skills (e.g., verbal, written, listening). Must be able to approach guests as they walk through the door with a smile and greeting. Typing speed of at least 25 WPM. Ability to consistently lift 50 lbs. Must be able to push/pull 50 lbs. Must be able to bend, stoop, squat, reach, and grasp. Flexibility to work varied shifts at any time in 24-hour period (e.g., weekends, holidays). Ability to participate in paid training for eight (8) consecutive days. Ability to learn and use an iPad and computerized check-in system. Ability to adapt to performing work according to set procedures. Ability to anticipate needs of others in a fast-paced environment. Ability to be flexible and able to adapt to change in a fast-paced work environment. Ability to work with large diverse groups of people. Must have an Enhanced ID/Driver's license (REAL ID), or valid Passport, or be able to supply compliant document(s) to obtain a SIDA badge through the Port of Seattle at time of hire. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate: USD $20.58/Hr. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Full-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Seattle - Airport Featured Job: 0 A Y - T1
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties: Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life: To preview a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills: Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate: USD $17.23/Hr. Pay Details: Starting wage: $17.23 per hour (non-negotiable) Schedule: 15 to 30 hours per week Availability: Weekend and holiday availability is required Split-shift differential: When working a split shift, employees receive a $2.25 per hour differential. A split shift includes working a morning (AM) shift, taking an unpaid break, and returning for an evening (PM) shift. Effective split-shift hourly rate: $19.48 per hour (base wage + differential) Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Billings, MT - Airport Featured Job: 0 A Y - T3 L
09/01/2026
Full time
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties: Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life: To preview a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills: Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate: USD $17.23/Hr. Pay Details: Starting wage: $17.23 per hour (non-negotiable) Schedule: 15 to 30 hours per week Availability: Weekend and holiday availability is required Split-shift differential: When working a split shift, employees receive a $2.25 per hour differential. A split shift includes working a morning (AM) shift, taking an unpaid break, and returning for an evening (PM) shift. Effective split-shift hourly rate: $19.48 per hour (base wage + differential) Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Billings, MT - Airport Featured Job: 0 A Y - T3 L
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties: Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life: To preview a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills: Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate: USD $17.23/Hr. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Medford, OR - Airport Featured Job: 0 A Y - T3 L
09/01/2026
Full time
Company: Horizon Air The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or behind the scenes, we want to hear from you if you can be welcoming to people from all walks of life, think on your feet, and manage a flexible schedule. In return, you'll receive a competitive total rewards package, professional development opportunities, and other benefits that are all designed to take you places. Role Summary: The Ramp & Customer Service Agent is responsible for above and below wing tasks which include guest interactions and ramp functions. Key Duties: Assist guests with travel needs (e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights) in a fast-paced environment. Work outdoors in all types of weather conditions while performing below wing functions (e.g., transports baggage and cargo, loads and offloads luggage and cargo, aircraft marshaling, pushes back the aircraft and aircraft deicing). Performs aircraft grooming and security searches. Perform boarding and gate duties (e.g., assisting and directing guests, making announcements, process standby's and upgrade requests). Process and secure guest luggage. Files and maintains luggage claims as necessary including damaged, delayed and pilferage. Loads and offloads luggage and cargo with the use of conveyor belts. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction. Performs other duties as assigned. Day in the Life: To preview a Day in the Life of a Horizon Air Customer Service Agent press play on the video above. If the above video does not work try using the following link: Day in the Life - Horizon CSA Job-Specific Experience, Education & Skills: Required Strong written and verbal communication skills. Ability to juggle multiple tasks in a fast-paced environment. Must have a valid unexpired driver's license issued by a US state, a US territory or the District of Columbia. Ability to learn and operate a computerized reservation system. Typing speed of at least 25 WPM. Ability to consistently lift 50 pounds. Must be able to stand for long periods of time. Must be able to bend, stoop, squat, reach and grasp. Ability to perform basic mathematics. Ability to work a flexible schedule including nights, weekends and holidays. Ability to participate in paid training that may require overnight travel. Depending on work location, ability to obtain USPS Mail Handling Certification. Ability to obtain airport security clearance. Ability to communicate in English. High school diploma or equivalent. Minimum age of 18. Must be authorized to work in the U.S. Preferred: A minimum of 1 year of customer service or community service experience. Job-Specific Leadership Expectations: Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Starting Rate: USD $17.23/Hr. Total Rewards: Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status. Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air Comprehensive well-being programs including medical, dental and vision benefits Generous 401k match program Annual bonus plans Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Airport SIDA Badge Requirements: Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated. Regulatory Information: Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 ("Section 503") and the Vietnam Era Veteran's Readjustment Assistance Act of 1974 ("VEVRAA"). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT - regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. FLSA Status: Non-Exempt Employment Type: Part-Time Regular/Temporary: Regular Requisition Type: Frontline Location: Medford, OR - Airport Featured Job: 0 A Y - T3 L
Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role We are seeking a Hair Color Chemist to join our R&D color team, supporting the formulation, optimization, and evaluation of high-performance professional hair color products. This is a hands-on bench role for a scientist who brings technical depth in color chemistry, genuine curiosity for formulation, and the discipline to execute with rigor in a fast-paced, cross-functional environment. You will work closely with the Principal Hair Color Chemist to develop shade palettes, optimize formulas, execute performance and stability testing, and support manufacturing scale-up. The right candidate is a specialist who understands oxidative systems, developer chemistry, and alkalizing agents, and who approaches every formula with scientific rigor and an uncompromising eye for quality. This role works fully onsite in our Santa Clarita lab. It requires up to 10% travel. What You will Do : Formulate and optimize professional hair color products - permanent, demi/semi-permanent, lighteners, and developers - from bench development through scale-up support Develop shade palettes, tones, and coverage levels based on project briefs, stylist feedback, and competitive benchmarks Prepare and manage lab batches, maintaining accurate formulas, records, and version control throughout the development process Plan and execute performance, stability, and compatibility testing; analyze results and recommend formula improvements based on data Investigate formulation and manufacturing issues, identifying root causes and implementing solutions grounded in technical evidence Evaluate and select raw materials within established platforms, balancing safety, regulatory, cost, and performance requirements; collaborate with suppliers as needed Maintain complete and accurate technical documentation, including formulas, batch records, test reports, and change documentation Partner with Marketing, Education, Regulatory, Quality, Operations, and Manufacturing to support product delivery against performance, claims, cost, and timeline objectives Support manufacturing scale-up by documenting critical process parameters and providing on-call technical guidance during production Provide technical support for regulatory submissions, safety assessments, claims substantiation, and internal product inquiries Support stylist and salon testing programs, capturing consumer and stylist feedback and translating it into actionable formulation improvements Contribute to product usage instructions, education materials, and application best practices from a formulation standpoint Ensure compliance with cosmetic regulations, company standards, and laboratory safety procedures Stay current on hair color technologies, ingredient innovations, and competitive products; continuously deepen expertise in hair fiber science and color chemistry Requirements: Required Qualifications: Skills: Solid understanding of cosmetic chemistry fundamentals: polymers, conditioning systems, emulsions, rheology modifiers, and surfactants Experience transferring formulas from lab scale to manufacturing, with an understanding of critical process parameters Working knowledge of global cosmetic regulations (US and EU) Ability to manage multiple projects simultaneously with strong attention to detail and follow-through Clear communicator - able to present technical findings and test results clearly to cross-functional stakeholders Collaborative and team-oriented; comfortable working closely with senior chemists and cross-functional partners Education: Bachelor's degree in Chemistry, Cosmetic Science, Chemical Engineering, or related field required Experience: 3+ years of hands-on laboratory formulation experience in hair color, hair care or color cosmetics Preferred Qualifications: Skills: Hands-on formulation experience in hair color development - strongly preferred; experience with oxidative dye systems, semi-permanent dyes, alkalizing agents, bleaching chemistry, developers, and tone control technologies Experience in professional salon brands or with salon-channel products Experience supporting global launches or working across multi-market regulatory frameworks Familiarity with the professional salon market and awareness of consumer and stylist needs and expectations Exposure to color cosmetics or adjacent beauty categories Education: Master's degree preferred Experience: Hands-on formulation experience in hair color development - strongly preferred; experience with oxidative dye systems, semi-permanent dyes, alkalizing agents, bleaching chemistry, developers, and tone control technologies We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions On-site, full-time at the California R&D facility (Los Angeles, CA) Up to 10% travel for Contract Manufacturer visits, salon validation, or innovation support Competitive Compensation: The expected base salary range for this position is $85,000 to $95,000. The exact base salary is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 85000.00 - $ 95000.00 Compensation details: 0 Yearly Salary PIac8f2b5-
09/01/2026
Full time
Description: Who We Are John Paul Mitchell Systems ("JPMS") is recognized worldwide for developing and marketing innovative hair and skin care products since 1980. We've been serving the professional beauty industry with salon-quality hair care products, styling tools and professional hair color through our family of brands including Paul Mitchell, MITCH, Awapuhi Wild Ginger, Tea Tree, Paul Mitchell Tools, Neuro, The Demi, Paul Mitchell the Color, Blonde, and Color XG. We were the first professional hair care company to take a stand against animal testing and continue our strong commitment to giving back, supporting a wide range of philanthropic causes both domestically and internationally. Sustainability has always been a priority, and we are committed to making our company operations climate neutral to preserve the beauty of the world around us. Who You Are: You are a skilled and enthusiastic, high-performing professional who is passionate about hair care and wants to positively contribute to the growth of our iconic brand as well as to our people first culture. About the Role We are seeking a Hair Color Chemist to join our R&D color team, supporting the formulation, optimization, and evaluation of high-performance professional hair color products. This is a hands-on bench role for a scientist who brings technical depth in color chemistry, genuine curiosity for formulation, and the discipline to execute with rigor in a fast-paced, cross-functional environment. You will work closely with the Principal Hair Color Chemist to develop shade palettes, optimize formulas, execute performance and stability testing, and support manufacturing scale-up. The right candidate is a specialist who understands oxidative systems, developer chemistry, and alkalizing agents, and who approaches every formula with scientific rigor and an uncompromising eye for quality. This role works fully onsite in our Santa Clarita lab. It requires up to 10% travel. What You will Do : Formulate and optimize professional hair color products - permanent, demi/semi-permanent, lighteners, and developers - from bench development through scale-up support Develop shade palettes, tones, and coverage levels based on project briefs, stylist feedback, and competitive benchmarks Prepare and manage lab batches, maintaining accurate formulas, records, and version control throughout the development process Plan and execute performance, stability, and compatibility testing; analyze results and recommend formula improvements based on data Investigate formulation and manufacturing issues, identifying root causes and implementing solutions grounded in technical evidence Evaluate and select raw materials within established platforms, balancing safety, regulatory, cost, and performance requirements; collaborate with suppliers as needed Maintain complete and accurate technical documentation, including formulas, batch records, test reports, and change documentation Partner with Marketing, Education, Regulatory, Quality, Operations, and Manufacturing to support product delivery against performance, claims, cost, and timeline objectives Support manufacturing scale-up by documenting critical process parameters and providing on-call technical guidance during production Provide technical support for regulatory submissions, safety assessments, claims substantiation, and internal product inquiries Support stylist and salon testing programs, capturing consumer and stylist feedback and translating it into actionable formulation improvements Contribute to product usage instructions, education materials, and application best practices from a formulation standpoint Ensure compliance with cosmetic regulations, company standards, and laboratory safety procedures Stay current on hair color technologies, ingredient innovations, and competitive products; continuously deepen expertise in hair fiber science and color chemistry Requirements: Required Qualifications: Skills: Solid understanding of cosmetic chemistry fundamentals: polymers, conditioning systems, emulsions, rheology modifiers, and surfactants Experience transferring formulas from lab scale to manufacturing, with an understanding of critical process parameters Working knowledge of global cosmetic regulations (US and EU) Ability to manage multiple projects simultaneously with strong attention to detail and follow-through Clear communicator - able to present technical findings and test results clearly to cross-functional stakeholders Collaborative and team-oriented; comfortable working closely with senior chemists and cross-functional partners Education: Bachelor's degree in Chemistry, Cosmetic Science, Chemical Engineering, or related field required Experience: 3+ years of hands-on laboratory formulation experience in hair color, hair care or color cosmetics Preferred Qualifications: Skills: Hands-on formulation experience in hair color development - strongly preferred; experience with oxidative dye systems, semi-permanent dyes, alkalizing agents, bleaching chemistry, developers, and tone control technologies Experience in professional salon brands or with salon-channel products Experience supporting global launches or working across multi-market regulatory frameworks Familiarity with the professional salon market and awareness of consumer and stylist needs and expectations Exposure to color cosmetics or adjacent beauty categories Education: Master's degree preferred Experience: Hands-on formulation experience in hair color development - strongly preferred; experience with oxidative dye systems, semi-permanent dyes, alkalizing agents, bleaching chemistry, developers, and tone control technologies We are eager to meet people who believe in our mission and can contribute to our team in a variety of ways - not just candidates who check all the boxes. If you think you would be a good fit for the position and our company, we invite you to apply. Working Conditions On-site, full-time at the California R&D facility (Los Angeles, CA) Up to 10% travel for Contract Manufacturer visits, salon validation, or innovation support Competitive Compensation: The expected base salary range for this position is $85,000 to $95,000. The exact base salary is determined by various factors including geographic location, experience, skills, and education. Discretionary Bonus Plan: This position is also eligible for participation in the company discretionary bonus plan, based on personal performance and company results. Comprehensive Benefits Package: In addition to base salary, JPMS offers a competitive benefits package to eligible employees, including medical, dental, vision, life, accident, critical illness, and disability insurance, retirement savings plans and company match, paid family leave, education-related programs, paid holidays, discretionary vacation time, and more. We are an Equal Opportunity Employer and take pride in a diverse environment. Salary Description $ 85000.00 - $ 95000.00 Compensation details: 0 Yearly Salary PIac8f2b5-
Job Description At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. Be the Friendly Voice of L.L.Bean L.L.Bean is seeking Seasonal Work-From-Home Customer Service Representatives who enjoy helping people and creating exceptional customer experiences. In this part-time, temporary role, you'll assist customers with orders, product questions, promotions, and problem resolution while delivering the legendary service that has defined L.L.Bean for generations. You'll work from the comfort of your Maine home office while helping customers enjoy the outdoors. Training classes begin in August and continue through the end of October. What You'll Do Answer customer calls and assist with orders, questions, and service needs. Navigate multiple computer systems to process orders and resolve customer concerns. Share product knowledge, promotions, and relevant recommendations. Follow up with customers when appropriate. Participate in ongoing training and coaching opportunities. Deliver friendly, personalized service focused on customer satisfaction and retention. Value-Added Customer Service At L.L.Bean, we believe great service includes helping customers discover relevant products, offers, and solutions. You will be trained to: Identify natural opportunities to introduce products and promotions. Help customers take advantage of free shipping thresholds and special offers. Suggest alternatives or better-value options when appropriate. Adapt conversations based on each customer's needs and shopping goals. What We're Looking For Strong customer service and communication skills Comfortable using technology and learning new systems Ability to multitask across multiple applications Problem-solving skills and attention to detail Interest in helping customers find the right products and solutions A quiet, dedicated home workspace located in Maine Schedule Requirements We support customers 7 days a week from 8:00 AM-8:00 PM, with hours extending to 10:00 PM during the holiday season. Candidates for this role must: Provide at least 24 hours of weekly availability Be available on Mondays and Tuesdays from Thanksgiving through Christmas (our Peak season) Be available for at least one weekend day Please note: If offered a position, our training classes are scheduled between Monday and Friday. Sessions are in the mornings and afternoons. We do not offer any late evening or weekend training. Why Join L.L.Bean? Competitive pay starting at $16.10/hour or more Work from home in Maine Generous employee discount 401(k) participation Outdoor gear borrowing privileges Home Office & Technology Requirements To ensure a secure and reliable customer experience, all Home Agents must maintain an approved home office setup. Photos and documentation will be required during the onboarding process. Computer Requirements Windows - Windows 11 or newer (Windows S Mode not supported) Mac - macOS 14 Sonoma or newer Required Equipment Minimum 8 GB RAM Two monitors with one being 17" or larger Full-size keyboard with number pad Mouse with scroll wheel Webcam USB headset with microphone Power strip with surge protection Internet Requirements Minimum 25 Mbps download speed Minimum 7.5 Mbps upload speed Wired internet connection required Computer must connect directly to modem/router via Ethernet cable Not permitted: Satellite internet (including Redzone Wireless) Mobile hotspots (including Verizon or T-Mobile 5G Home Internet) Wireless-only PC connections Workspace Requirements Must be physically located in Maine Dedicated, quiet workspace free from distractions Workspace must protect customer privacy and meet security standards Ergonomic desk and chair required Interview & Application Process Interviews, onboarding, and training are conducted virtually using Microsoft Teams. As part of the application process, applicants will be asked to provide: Operating system screenshots RAM/memory verification Internet speed test results Photos of your monitors If you love helping customers, are comfortable with technology, and are ready to deliver legendary service from home, apply today and join the L.L.Bean team! L.L.Bean uses a market-based compensation approach. The anticipated starting base pay for this position is $16.10 - $17.75. Individual compensation may vary based on factors such as a candidate's experience, qualifications, education, geographic location, skills, competencies, and proficiency for the role. If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.
09/01/2026
Full time
Job Description At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome-both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive. Be the Friendly Voice of L.L.Bean L.L.Bean is seeking Seasonal Work-From-Home Customer Service Representatives who enjoy helping people and creating exceptional customer experiences. In this part-time, temporary role, you'll assist customers with orders, product questions, promotions, and problem resolution while delivering the legendary service that has defined L.L.Bean for generations. You'll work from the comfort of your Maine home office while helping customers enjoy the outdoors. Training classes begin in August and continue through the end of October. What You'll Do Answer customer calls and assist with orders, questions, and service needs. Navigate multiple computer systems to process orders and resolve customer concerns. Share product knowledge, promotions, and relevant recommendations. Follow up with customers when appropriate. Participate in ongoing training and coaching opportunities. Deliver friendly, personalized service focused on customer satisfaction and retention. Value-Added Customer Service At L.L.Bean, we believe great service includes helping customers discover relevant products, offers, and solutions. You will be trained to: Identify natural opportunities to introduce products and promotions. Help customers take advantage of free shipping thresholds and special offers. Suggest alternatives or better-value options when appropriate. Adapt conversations based on each customer's needs and shopping goals. What We're Looking For Strong customer service and communication skills Comfortable using technology and learning new systems Ability to multitask across multiple applications Problem-solving skills and attention to detail Interest in helping customers find the right products and solutions A quiet, dedicated home workspace located in Maine Schedule Requirements We support customers 7 days a week from 8:00 AM-8:00 PM, with hours extending to 10:00 PM during the holiday season. Candidates for this role must: Provide at least 24 hours of weekly availability Be available on Mondays and Tuesdays from Thanksgiving through Christmas (our Peak season) Be available for at least one weekend day Please note: If offered a position, our training classes are scheduled between Monday and Friday. Sessions are in the mornings and afternoons. We do not offer any late evening or weekend training. Why Join L.L.Bean? Competitive pay starting at $16.10/hour or more Work from home in Maine Generous employee discount 401(k) participation Outdoor gear borrowing privileges Home Office & Technology Requirements To ensure a secure and reliable customer experience, all Home Agents must maintain an approved home office setup. Photos and documentation will be required during the onboarding process. Computer Requirements Windows - Windows 11 or newer (Windows S Mode not supported) Mac - macOS 14 Sonoma or newer Required Equipment Minimum 8 GB RAM Two monitors with one being 17" or larger Full-size keyboard with number pad Mouse with scroll wheel Webcam USB headset with microphone Power strip with surge protection Internet Requirements Minimum 25 Mbps download speed Minimum 7.5 Mbps upload speed Wired internet connection required Computer must connect directly to modem/router via Ethernet cable Not permitted: Satellite internet (including Redzone Wireless) Mobile hotspots (including Verizon or T-Mobile 5G Home Internet) Wireless-only PC connections Workspace Requirements Must be physically located in Maine Dedicated, quiet workspace free from distractions Workspace must protect customer privacy and meet security standards Ergonomic desk and chair required Interview & Application Process Interviews, onboarding, and training are conducted virtually using Microsoft Teams. As part of the application process, applicants will be asked to provide: Operating system screenshots RAM/memory verification Internet speed test results Photos of your monitors If you love helping customers, are comfortable with technology, and are ready to deliver legendary service from home, apply today and join the L.L.Bean team! L.L.Bean uses a market-based compensation approach. The anticipated starting base pay for this position is $16.10 - $17.75. Individual compensation may vary based on factors such as a candidate's experience, qualifications, education, geographic location, skills, competencies, and proficiency for the role. If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) About the Facility Learn more about Columbia County Medical Center, including our teams, culture, and campus environment: Join Wellstar Health System at Columbia County Medical Center Hours: FT Days, 40 Hours per week Under the general supervision of the Supervisors, Manager or Director, performs clinical laboratory testing pursuant to established and approved protocols requiring the exercise of independent judgment and responsibility, maintains equipment and records, performs quality assurance activities related to test performance and may supervise and teach within the laboratory setting. The Med Tech II is fully proficient in their area of expertise, and will serve as a Generalist in all areas of the General Lab and Blood Bank, or as a Key Operator Subject Matter Expert in their assigned area. Accuracy: Maintains acceptable accuracy in-patient, quality assurance, proficiency, and competency testing. Critical Thinking: Uses clinical/ theoretical knowledge to analyze, investigate, interpret, and report lab data. Job Knowledge: Maintains current personal training, education and practice of policies and procedures. Productivity: Practices organizational skills for efficiency of time, materials, cost, and availability of lab data Communication: Practices information monitoring, investigation, resolution, and hand-off to team members. Performs other duties as assigned: Core Responsibilities and Essential Functions: PERFORMS RESPONSIBILITIES OF A MEDICAL TECHNOLOGIST Works independently analyzing blood and body fluids for ordered diagnostic tests in General laboratory, Blood Bank, or Microbiology sections Results all tests using good lab technique and adheres to established procedures. Performs all routine testing in hematology, manual hematology, urinalysis, coagulation, processing, chemistry , manual chemistry, blood bank and microbiology as requested Performs all lab supplementary tasks for Quality control, chemical safety, logs all required activities to track workload, work in progress, pending logs and amended information. Effectively communicates all information to appropriate personnel as required by policy and procedure. Participates in shift to shift hand-off communication PERFORMS DUTIES OF SUPERVISORS IN THEIR ABSENCE Acts as a resource to the Pathologists. Resolves any issues they require. Fields problem phone calls and resolves issues. Checks the critical logs. Serves as a technical resource to other techs. Trains techs in new procedures. Acts as consultants and advisors to the other Supervisors SPECIAL ASSIGNED DUTIES MAY INCLUDE: Performs scheduled Maintenance on a key instrument. Maintains up-to-date procedure manuals. Makes sure all daily and weekly maintenance is completed for the instrument. Maintain reagent logs and logs all new shipment lot numbers in the log. Maintains QC reports. Checks L-J charts and monitors closely any shifts. Orders all needed supplies for the area. Keep inventory stocked 2 weeks worth. Provides training for new employees in the designated section/instrument. Creates documents and regularly completes Performance Improvement Projects. Performs linearity studies and correlation studies bi-annually for their key instrument. Evaluates new tests and procedures changes Performs C.A.P. surveys when assigned, helps to assign surveys to others when needed. Maintains CAP and The Joint Commission readiness BLOOD BANK DUTIES IF REQUIRED Participates in a regular bench rotation in the blood bank on evening or night shift as needed. Run automated blood bank instrument according to established procedures. Performs stat duties as needed. Order and supply blood products where needed. Complete work assignments for the shift. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Medical Technology or Bachelors Health Science or Bachelors General Masters Degree Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. MT(ASCP) - Medical Technologist or MT(AMT) - Medical Technologist or MT(HEW) - Medical Technologist or MT(AAB) - Medical Technologist or MLS(ASCP) - Medical Laboratory Scientist or MLS(AMT) - Medical Laboratory Scientist Required Minimum Experience: Minimum 3 years experience as a Medical Laboratory Scientist Required Epic experience Preferred Required Minimum Skills: Computer/data entry experience. Ability to communicate with various members of the healthcare team. Ability to use EXCEL, Word and have basic computer operational knowledge. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
09/01/2026
Full time
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. Work Shift Day (United States of America) About the Facility Learn more about Columbia County Medical Center, including our teams, culture, and campus environment: Join Wellstar Health System at Columbia County Medical Center Hours: FT Days, 40 Hours per week Under the general supervision of the Supervisors, Manager or Director, performs clinical laboratory testing pursuant to established and approved protocols requiring the exercise of independent judgment and responsibility, maintains equipment and records, performs quality assurance activities related to test performance and may supervise and teach within the laboratory setting. The Med Tech II is fully proficient in their area of expertise, and will serve as a Generalist in all areas of the General Lab and Blood Bank, or as a Key Operator Subject Matter Expert in their assigned area. Accuracy: Maintains acceptable accuracy in-patient, quality assurance, proficiency, and competency testing. Critical Thinking: Uses clinical/ theoretical knowledge to analyze, investigate, interpret, and report lab data. Job Knowledge: Maintains current personal training, education and practice of policies and procedures. Productivity: Practices organizational skills for efficiency of time, materials, cost, and availability of lab data Communication: Practices information monitoring, investigation, resolution, and hand-off to team members. Performs other duties as assigned: Core Responsibilities and Essential Functions: PERFORMS RESPONSIBILITIES OF A MEDICAL TECHNOLOGIST Works independently analyzing blood and body fluids for ordered diagnostic tests in General laboratory, Blood Bank, or Microbiology sections Results all tests using good lab technique and adheres to established procedures. Performs all routine testing in hematology, manual hematology, urinalysis, coagulation, processing, chemistry , manual chemistry, blood bank and microbiology as requested Performs all lab supplementary tasks for Quality control, chemical safety, logs all required activities to track workload, work in progress, pending logs and amended information. Effectively communicates all information to appropriate personnel as required by policy and procedure. Participates in shift to shift hand-off communication PERFORMS DUTIES OF SUPERVISORS IN THEIR ABSENCE Acts as a resource to the Pathologists. Resolves any issues they require. Fields problem phone calls and resolves issues. Checks the critical logs. Serves as a technical resource to other techs. Trains techs in new procedures. Acts as consultants and advisors to the other Supervisors SPECIAL ASSIGNED DUTIES MAY INCLUDE: Performs scheduled Maintenance on a key instrument. Maintains up-to-date procedure manuals. Makes sure all daily and weekly maintenance is completed for the instrument. Maintain reagent logs and logs all new shipment lot numbers in the log. Maintains QC reports. Checks L-J charts and monitors closely any shifts. Orders all needed supplies for the area. Keep inventory stocked 2 weeks worth. Provides training for new employees in the designated section/instrument. Creates documents and regularly completes Performance Improvement Projects. Performs linearity studies and correlation studies bi-annually for their key instrument. Evaluates new tests and procedures changes Performs C.A.P. surveys when assigned, helps to assign surveys to others when needed. Maintains CAP and The Joint Commission readiness BLOOD BANK DUTIES IF REQUIRED Participates in a regular bench rotation in the blood bank on evening or night shift as needed. Run automated blood bank instrument according to established procedures. Performs stat duties as needed. Order and supply blood products where needed. Complete work assignments for the shift. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct. Required Minimum Education: Bachelors Medical Technology or Bachelors Health Science or Bachelors General Masters Degree Preferred Required Minimum License(s) and Certification(s): All certifications are required upon hire unless otherwise stated. MT(ASCP) - Medical Technologist or MT(AMT) - Medical Technologist or MT(HEW) - Medical Technologist or MT(AAB) - Medical Technologist or MLS(ASCP) - Medical Laboratory Scientist or MLS(AMT) - Medical Laboratory Scientist Required Minimum Experience: Minimum 3 years experience as a Medical Laboratory Scientist Required Epic experience Preferred Required Minimum Skills: Computer/data entry experience. Ability to communicate with various members of the healthcare team. Ability to use EXCEL, Word and have basic computer operational knowledge. Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
Job Description Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products. You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is non-exempt and requires onsite presence at a TurboTax location in the United States. What You'll Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support Key Qualifications Who You Are: Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230 Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Must be willing to wear a TurboTax uniform Must be willing to work in a front facing retail environment Attributes & Skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: New York $32.50 - $36.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
09/01/2026
Full time
Job Description Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products. You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is non-exempt and requires onsite presence at a TurboTax location in the United States. What You'll Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support Key Qualifications Who You Are: Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230 Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Must be willing to wear a TurboTax uniform Must be willing to work in a front facing retail environment Attributes & Skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: New York $32.50 - $36.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Job Description Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products. You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is non-exempt and requires onsite presence at a TurboTax location in the United States. What You'll Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support Key Qualifications Who You Are: Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230 Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Must be willing to wear a TurboTax uniform Must be willing to work in a front facing retail environment Attributes & Skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: New York $32.50 - $36.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
09/01/2026
Full time
Job Description Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products. You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is non-exempt and requires onsite presence at a TurboTax location in the United States. What You'll Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support Key Qualifications Who You Are: Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230 Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Must be willing to wear a TurboTax uniform Must be willing to work in a front facing retail environment Attributes & Skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: New York $32.50 - $36.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
Job Description Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products. You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is non-exempt and requires onsite presence at a TurboTax location in the United States. What You'll Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support Key Qualifications Who You Are: Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230 Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Must be willing to wear a TurboTax uniform Must be willing to work in a front facing retail environment Attributes & Skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: New York $32.50 - $36.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
09/01/2026
Full time
Job Description Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit's mission of "Powering Prosperity Around the World." About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products. You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer's unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. Additionally, you will play a key role in growing TurboTax's client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is non-exempt and requires onsite presence at a TurboTax location in the United States. What You'll Do: Be a Proactive Community Ambassador Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community. Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach. Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. Provide Tax Expertise Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Deliver a Best in Class Customer Experience Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Interact with customers both in-person and through Intuit's state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Retail Expert, you'll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support Key Qualifications Who You Are: Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software. Familiarity with Circular 230 Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand. Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit's policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic tax advisory services beyond tax filing Must be willing to wear a TurboTax uniform Must be willing to work in a front facing retail environment Attributes & Skills: Passionate about empowering customers and helping them overcome the complexities of taxation. Passionate about your local community and excited to work with Intuit to engage with and build Intuit's presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio. Exceptional customer service skills, high empathy, and a friendly, professional demeanor. Excited to be showcased as a TurboTax Expert in local and national marketing efforts. Strong verbal and written communication skills. Ability to work in a fast-paced environment independently while managing multiple priorities. Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: Must reside within the United States. Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: New York $32.50 - $36.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit : Careers Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
