UNIVERSAL BANKER Qualified applicants are eligible to receive a $1000 signing bonus. Job Overview: As the face of Oklahoma Fidelity to our customers, you'll build relationships by positively representing our products, solutions and legacy of service. You'll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Oklahoma Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let's talk. The candidate for this position will be responsible for: Providing outstanding customer service Referring products that provide a better banking experience for our customers Demonstrating knowledge of Oklahoma Fidelity's products and services Seeking sales opportunities through customer relationships and conversations Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions Approaching, greeting and welcoming customers into the branch Establishing relationships while understanding customers' needs by asking appropriate questions and recommending solutions to strengthen customers' financial well-being Fostering teamwork across all areas of the Bank Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch Maintaining strict standards of confidentiality and performing duties in a manner that supports Oklahoma Fidelity Bank's core values Requirements for the position include: A high school diploma or equivalent Minimum two years' experience with the public/customers Minimum one year of sales experience Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day Strong written, verbal communication skills and cash handling experience Preferred qualifications for this position include: One year of supervisory experience preferred Previous banking or financial services experiences EEO/Veterans/Disabled
10/26/2026
Full time
UNIVERSAL BANKER Qualified applicants are eligible to receive a $1000 signing bonus. Job Overview: As the face of Oklahoma Fidelity to our customers, you'll build relationships by positively representing our products, solutions and legacy of service. You'll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Oklahoma Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let's talk. The candidate for this position will be responsible for: Providing outstanding customer service Referring products that provide a better banking experience for our customers Demonstrating knowledge of Oklahoma Fidelity's products and services Seeking sales opportunities through customer relationships and conversations Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions Approaching, greeting and welcoming customers into the branch Establishing relationships while understanding customers' needs by asking appropriate questions and recommending solutions to strengthen customers' financial well-being Fostering teamwork across all areas of the Bank Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch Maintaining strict standards of confidentiality and performing duties in a manner that supports Oklahoma Fidelity Bank's core values Requirements for the position include: A high school diploma or equivalent Minimum two years' experience with the public/customers Minimum one year of sales experience Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day Strong written, verbal communication skills and cash handling experience Preferred qualifications for this position include: One year of supervisory experience preferred Previous banking or financial services experiences EEO/Veterans/Disabled
TELLER Job Overview: As the face of Fidelity to our customers, you'll build relationships by positively representing our products, solutions and legacy of service. You'll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let's talk. This candidate will be responsible for the following: Provide superior customer service while fulfilling customer requests in all transactions. Processing transactions accurately, addressing account inquiries, and resolving routine issues. Deepen relationships through value-add recommendations to existing customers and prospective customers. Drive adoption of digital banking services with new and existing customers. Ensuring operational and regulatory compliance of the branch. Accurate processing of transactions, completing end-of-day reporting and documentation, adhering to safe cash and negotiable instrument practices. Following all safe deposit box protocols, identifying customers, and protecting the confidentiality of customer information. Build and sustain relationships with internal and external customers which will uphold a positive reputation among the retail branch teams and Fidelity Bank. Requirements for this position include: High school diploma (or equivalent) required. Strong computer skills including Microsoft Office. Strong sales and service skills. Excellent interpersonal, written, and verbal communication skills. Must be organized with good time management skills. Preferred requirements include: 1+ year of banking or financial services experience. 1+ year of cash handling experience. EEO/Veterans/Disabled
10/26/2026
Full time
TELLER Job Overview: As the face of Fidelity to our customers, you'll build relationships by positively representing our products, solutions and legacy of service. You'll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let's talk. This candidate will be responsible for the following: Provide superior customer service while fulfilling customer requests in all transactions. Processing transactions accurately, addressing account inquiries, and resolving routine issues. Deepen relationships through value-add recommendations to existing customers and prospective customers. Drive adoption of digital banking services with new and existing customers. Ensuring operational and regulatory compliance of the branch. Accurate processing of transactions, completing end-of-day reporting and documentation, adhering to safe cash and negotiable instrument practices. Following all safe deposit box protocols, identifying customers, and protecting the confidentiality of customer information. Build and sustain relationships with internal and external customers which will uphold a positive reputation among the retail branch teams and Fidelity Bank. Requirements for this position include: High school diploma (or equivalent) required. Strong computer skills including Microsoft Office. Strong sales and service skills. Excellent interpersonal, written, and verbal communication skills. Must be organized with good time management skills. Preferred requirements include: 1+ year of banking or financial services experience. 1+ year of cash handling experience. EEO/Veterans/Disabled
Branch Manager FCN Bank Branch Manager Department: Retail Branch Job Status: Full-time FLSA Status: Exempt Reports to: VP, Retail Branch Director Positions Supervised: Yes Amount of Travel Required: Local travel as needed Work Schedule: Monday-Saturday, based on branch scheduling, with occasional evening and weekend events Position Summary The Branch Manager is responsible for the leadership, customer service, growth, and operational performance of the assigned FCN Bank branch. This position develops employees, builds customer relationships, supports deposit and revenue growth, and maintains effective branch operations and internal controls. The Branch Manager creates a welcoming, professional environment for customers and employees and serves as a visible representative of FCN Bank in the community. Working with retail, lending, mortgage, treasury management, and other Bank partners, the Branch Manager connects individuals and businesses with appropriate financial solutions. Essential Duties and Responsibilities Branch Leadership and Employee Development Establish clear expectations for customer service, operational accuracy, relationship growth, compliance, teamwork, and accountability. Supervise assigned branch employees, coordinate work assignments, and maintain appropriate staffing and management coverage. Coach employees, provide regular feedback and recognition, and identify training and development needs. Complete timely, constructive performance evaluations and follow through on individual and branch goals. Participate in recruiting, hiring, onboarding, cross-training, performance management, and corrective action in coordination with Human Resources and retail leadership. Review staffing needs and provide documented compensation recommendations through the Bank's established approval process. Communicate Bank updates, departmental requests, and procedural changes clearly and promptly. Promote a respectful workplace that reflects FCN Bank's core values of Family, Community Minded, Ownership, and Excellence. Customer Service and Relationship Growth Provide courteous, prompt, accurate service and set consistent customer service expectations for the branch. Open deposit accounts and provide ongoing account support in accordance with Bank procedures. Assist customers with debit cards, online banking, bill pay, and other available services. Identify customer needs through relationship conversations and recommend appropriate products, services, or referrals. Collaborate with lending, mortgage, treasury management, commercial lending, and other Bank partners to meet customer needs. Respond promptly to customer inquiries and correspondence and resolve concerns within assigned authority. Coach employees to recognize relationship opportunities and make qualified referrals. Support established branch goals for deposits, customer retention, and relationship growth. Branch Operations, Risk Management, and Compliance Oversee daily branch operations, including opening and closing procedures, staff assignments, and required internal controls. Perform or oversee assigned audits and cash controls involving teller drawers, teller stations, the ATM, vault, and other branch assets. Monitor adherence to branch security procedures, including camera checks, alarm testing, and access controls within assigned responsibility. Ensure employees follow applicable Bank policies, procedures, and banking requirements, including Bank Secrecy Act/Anti-Money Laundering, information security, privacy, and suspicious activity escalation procedures. Report suspected fraud, suspicious activity, security incidents, customer complaints, and other significant concerns through appropriate Bank channels. Maintain branch readiness for audits and reviews and follow through on corrective actions within assigned responsibility. Identify operational problems and recommend practical improvements while maintaining appropriate controls. Coordinate equipment and facility concerns with the appropriate departments to maintain a safe, professional, and functional branch. Community Involvement Represent FCN Bank professionally at community, civic, charitable, and business activities. Participate consistently in relevant market organizations, such as chambers of commerce and service clubs. Develop relationships with community members, local businesses, and referral sources. Attend assigned community and business events, including occasional activities outside normal branch hours. Additional Responsibilities Complete required training and maintain knowledge of Bank products, services, systems, and procedures. Perform additional duties related to the position as assigned. Knowledge, Skills, and Abilities Ability to lead, coach, develop, and hold employees accountable. Strong customer service, relationship-building, and consultative sales skills. Knowledge of branch operations, deposit products, internal controls, and banking procedures. Sound judgment and the ability to make decisions within assigned authority and Bank policies. Effective written and verbal communication, active listening, and conflict resolution skills. Ability to analyze information, identify problems, and implement practical solutions. Strong planning, organizational, and time management skills. Ability to manage competing priorities and remain professional under pressure. Accuracy, adaptability, initiative, integrity, and discretion when handling confidential information. Ability to understand branch performance information and use it to guide priorities and employee coaching. Proficiency in Microsoft Office, including Excel and Outlook, and the ability to learn Bank systems. Education and Experience Bachelor's degree required; a business-related field of study is preferred. At least five years of banking experience preferred. Prior supervisory or branch leadership experience preferred. About FCN Bank At FCN Bank, we are committed to building stronger communities. The Branch Manager advances that commitment by developing employees, delivering exceptional service, and building trusted relationships that help individuals and businesses thrive financially. FCN Bank N.A. is an equal-opportunity employer. Compensation details: 0 Yearly Salary PIaf4d441a99c1-2550
10/26/2026
Full time
Branch Manager FCN Bank Branch Manager Department: Retail Branch Job Status: Full-time FLSA Status: Exempt Reports to: VP, Retail Branch Director Positions Supervised: Yes Amount of Travel Required: Local travel as needed Work Schedule: Monday-Saturday, based on branch scheduling, with occasional evening and weekend events Position Summary The Branch Manager is responsible for the leadership, customer service, growth, and operational performance of the assigned FCN Bank branch. This position develops employees, builds customer relationships, supports deposit and revenue growth, and maintains effective branch operations and internal controls. The Branch Manager creates a welcoming, professional environment for customers and employees and serves as a visible representative of FCN Bank in the community. Working with retail, lending, mortgage, treasury management, and other Bank partners, the Branch Manager connects individuals and businesses with appropriate financial solutions. Essential Duties and Responsibilities Branch Leadership and Employee Development Establish clear expectations for customer service, operational accuracy, relationship growth, compliance, teamwork, and accountability. Supervise assigned branch employees, coordinate work assignments, and maintain appropriate staffing and management coverage. Coach employees, provide regular feedback and recognition, and identify training and development needs. Complete timely, constructive performance evaluations and follow through on individual and branch goals. Participate in recruiting, hiring, onboarding, cross-training, performance management, and corrective action in coordination with Human Resources and retail leadership. Review staffing needs and provide documented compensation recommendations through the Bank's established approval process. Communicate Bank updates, departmental requests, and procedural changes clearly and promptly. Promote a respectful workplace that reflects FCN Bank's core values of Family, Community Minded, Ownership, and Excellence. Customer Service and Relationship Growth Provide courteous, prompt, accurate service and set consistent customer service expectations for the branch. Open deposit accounts and provide ongoing account support in accordance with Bank procedures. Assist customers with debit cards, online banking, bill pay, and other available services. Identify customer needs through relationship conversations and recommend appropriate products, services, or referrals. Collaborate with lending, mortgage, treasury management, commercial lending, and other Bank partners to meet customer needs. Respond promptly to customer inquiries and correspondence and resolve concerns within assigned authority. Coach employees to recognize relationship opportunities and make qualified referrals. Support established branch goals for deposits, customer retention, and relationship growth. Branch Operations, Risk Management, and Compliance Oversee daily branch operations, including opening and closing procedures, staff assignments, and required internal controls. Perform or oversee assigned audits and cash controls involving teller drawers, teller stations, the ATM, vault, and other branch assets. Monitor adherence to branch security procedures, including camera checks, alarm testing, and access controls within assigned responsibility. Ensure employees follow applicable Bank policies, procedures, and banking requirements, including Bank Secrecy Act/Anti-Money Laundering, information security, privacy, and suspicious activity escalation procedures. Report suspected fraud, suspicious activity, security incidents, customer complaints, and other significant concerns through appropriate Bank channels. Maintain branch readiness for audits and reviews and follow through on corrective actions within assigned responsibility. Identify operational problems and recommend practical improvements while maintaining appropriate controls. Coordinate equipment and facility concerns with the appropriate departments to maintain a safe, professional, and functional branch. Community Involvement Represent FCN Bank professionally at community, civic, charitable, and business activities. Participate consistently in relevant market organizations, such as chambers of commerce and service clubs. Develop relationships with community members, local businesses, and referral sources. Attend assigned community and business events, including occasional activities outside normal branch hours. Additional Responsibilities Complete required training and maintain knowledge of Bank products, services, systems, and procedures. Perform additional duties related to the position as assigned. Knowledge, Skills, and Abilities Ability to lead, coach, develop, and hold employees accountable. Strong customer service, relationship-building, and consultative sales skills. Knowledge of branch operations, deposit products, internal controls, and banking procedures. Sound judgment and the ability to make decisions within assigned authority and Bank policies. Effective written and verbal communication, active listening, and conflict resolution skills. Ability to analyze information, identify problems, and implement practical solutions. Strong planning, organizational, and time management skills. Ability to manage competing priorities and remain professional under pressure. Accuracy, adaptability, initiative, integrity, and discretion when handling confidential information. Ability to understand branch performance information and use it to guide priorities and employee coaching. Proficiency in Microsoft Office, including Excel and Outlook, and the ability to learn Bank systems. Education and Experience Bachelor's degree required; a business-related field of study is preferred. At least five years of banking experience preferred. Prior supervisory or branch leadership experience preferred. About FCN Bank At FCN Bank, we are committed to building stronger communities. The Branch Manager advances that commitment by developing employees, delivering exceptional service, and building trusted relationships that help individuals and businesses thrive financially. FCN Bank N.A. is an equal-opportunity employer. Compensation details: 0 Yearly Salary PIaf4d441a99c1-2550
Description: JOB TITLE: UNIVERSAL BANKER DEPARTMENT: CISNE REPORTS TO: CISNE BRANCH MANAGER FLSA STATUS: NON-EXEMPT TYPE OF POSITION: PART-TIME JOB SUMMARY Perform a full range of banking services to individual customers and commercial clients as well as providing support to staff. The position is responsible for greeting customers and directing them to the appropriate department or person. Other duties include proving New Accounts and Teller services and cross-selling bank products and services and supporting the other branch needs as needed. Communicate effectively with current and prospective customers. Project a professional image for TrustBank by providing exceptional customer service at all times. DUTIES AND RESPONSIBILITIES 1. Open and close bank when needed. 2. Remain flexible to scheduling needs during all of Cisne location's business hours. (Monday - Friday) 7:45 AM- 3:15 PM, Friday 7:45 AM - 5:15 PM, Saturday 7:45 AM - 12:15 PM) 3. Ensure that customers receive prompt and courteous service. 4. Balance drawer cash and vault cash. 5. Balance and stock ATM. 6. Run teller transactions accurately and efficiently. 7. Process night drop deposits. 8. Approve checks within limits. 9. Assist customers in resolving account related problems. 10. Establish proper identification of all new customers, obtain credit report to determine acceptance of account, and determine product suitability to meet customer's needs. 11. Assist customers by opening new accounts. 12. Give out appropriate loan applications. 13. Cross-sell products to customers. 14. Issue and redeem certificates of deposit. 15. Stay within compliance guidelines when opening and closing all accounts. 16. Order ATM/Debit cards and update information, activate, etc. 17. Process check orders/re-orders for customers with products for personal and business purposes. 18. Order and stock adequate supplies. 19. Attend bank meetings and educational seminars as required. 20. Maintain over and short reports and transaction reports. 21. Ship and order currency and coin from Fed. 22. Scan and balance transaction in the proof program. 23. Promote TrustBank's Values and Service Standards. 24. Perform other duties as assigned. WORKING CONDITIONS The position is a part-time position, working 20+ plus hours per week. Hours may vary depending on the needs of the bank and availability on Saturdays is required. Some of the work is repetitive, and you will be required to deal with the public and must be courteous and efficient. The noise level in the environment is usually moderate. The duties of the job may require the employee to stand, walk, use hands, and feel objects, tools, or controls, reach with hands, arms and talk or hear. Ability to lift 25-pounds. Vision abilities include close vision, distance vision, peripheral vision, depth perception and the ability to focus. TRUSTBANK CORE VALUES Embrace and promote the TrustBank Culture and Core Values in all aspects of your duties. COMPENSATION AND BENEFITS The estimated annual salary for this position is $16 - $20/hour. The position is also eligible for an annual discretionary bonus. Pay rate may vary based on the candidate's qualifications, skills, and experience. We offer a 401(k) plan featuring a discretionary employer match in bank stock. See more about our generous employee benefits details that may be found on our bank's career page. DISCLOSURES Trust Bank recognizes that people are our bank's strength, and we place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The best talent will acquire the position. Equal Opportunity Employer/Disability/Veterans. This job description may be subject to change and is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing needs of the organization. Updated: September 24, 2026 Requirements: EDUCATION and/or EXPERIENCE Must have high school education and be able to master on-the-job training requirements. Prior retail banking experience is desired but not necessary. Prior retail banking experience is desired but not necessary. REQUIRED SKILLS AND ABILITIES Experience in sales, relationship management, and cross selling skills are a plus. Must be proactive thinking, be able to learn compliance, product knowledge, have problem solving skills, and work collaboratively. The ability to perform detailed work with accuracy and cash handling skills are essential. TECHNICAL SKILLS Ability to use computer for data entry, word processing, Microsoft Office, and may be assigned spreadsheet work. Knowledge and ability to learn the bank's data processing system. Use of personal computer, calculator, telephone, shredder, scanner/copier, and other general office equipment. Notice Regarding the Use of Artificial Intelligence in Application Review: Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team. Compensation details: 16-20 Hourly Wage PI08c96cd8064b-6002
10/26/2026
Full time
Description: JOB TITLE: UNIVERSAL BANKER DEPARTMENT: CISNE REPORTS TO: CISNE BRANCH MANAGER FLSA STATUS: NON-EXEMPT TYPE OF POSITION: PART-TIME JOB SUMMARY Perform a full range of banking services to individual customers and commercial clients as well as providing support to staff. The position is responsible for greeting customers and directing them to the appropriate department or person. Other duties include proving New Accounts and Teller services and cross-selling bank products and services and supporting the other branch needs as needed. Communicate effectively with current and prospective customers. Project a professional image for TrustBank by providing exceptional customer service at all times. DUTIES AND RESPONSIBILITIES 1. Open and close bank when needed. 2. Remain flexible to scheduling needs during all of Cisne location's business hours. (Monday - Friday) 7:45 AM- 3:15 PM, Friday 7:45 AM - 5:15 PM, Saturday 7:45 AM - 12:15 PM) 3. Ensure that customers receive prompt and courteous service. 4. Balance drawer cash and vault cash. 5. Balance and stock ATM. 6. Run teller transactions accurately and efficiently. 7. Process night drop deposits. 8. Approve checks within limits. 9. Assist customers in resolving account related problems. 10. Establish proper identification of all new customers, obtain credit report to determine acceptance of account, and determine product suitability to meet customer's needs. 11. Assist customers by opening new accounts. 12. Give out appropriate loan applications. 13. Cross-sell products to customers. 14. Issue and redeem certificates of deposit. 15. Stay within compliance guidelines when opening and closing all accounts. 16. Order ATM/Debit cards and update information, activate, etc. 17. Process check orders/re-orders for customers with products for personal and business purposes. 18. Order and stock adequate supplies. 19. Attend bank meetings and educational seminars as required. 20. Maintain over and short reports and transaction reports. 21. Ship and order currency and coin from Fed. 22. Scan and balance transaction in the proof program. 23. Promote TrustBank's Values and Service Standards. 24. Perform other duties as assigned. WORKING CONDITIONS The position is a part-time position, working 20+ plus hours per week. Hours may vary depending on the needs of the bank and availability on Saturdays is required. Some of the work is repetitive, and you will be required to deal with the public and must be courteous and efficient. The noise level in the environment is usually moderate. The duties of the job may require the employee to stand, walk, use hands, and feel objects, tools, or controls, reach with hands, arms and talk or hear. Ability to lift 25-pounds. Vision abilities include close vision, distance vision, peripheral vision, depth perception and the ability to focus. TRUSTBANK CORE VALUES Embrace and promote the TrustBank Culture and Core Values in all aspects of your duties. COMPENSATION AND BENEFITS The estimated annual salary for this position is $16 - $20/hour. The position is also eligible for an annual discretionary bonus. Pay rate may vary based on the candidate's qualifications, skills, and experience. We offer a 401(k) plan featuring a discretionary employer match in bank stock. See more about our generous employee benefits details that may be found on our bank's career page. DISCLOSURES Trust Bank recognizes that people are our bank's strength, and we place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs. The best talent will acquire the position. Equal Opportunity Employer/Disability/Veterans. This job description may be subject to change and is not intended to be all-inclusive. The employee may perform other related duties to meet the ongoing needs of the organization. Updated: September 24, 2026 Requirements: EDUCATION and/or EXPERIENCE Must have high school education and be able to master on-the-job training requirements. Prior retail banking experience is desired but not necessary. Prior retail banking experience is desired but not necessary. REQUIRED SKILLS AND ABILITIES Experience in sales, relationship management, and cross selling skills are a plus. Must be proactive thinking, be able to learn compliance, product knowledge, have problem solving skills, and work collaboratively. The ability to perform detailed work with accuracy and cash handling skills are essential. TECHNICAL SKILLS Ability to use computer for data entry, word processing, Microsoft Office, and may be assigned spreadsheet work. Knowledge and ability to learn the bank's data processing system. Use of personal computer, calculator, telephone, shredder, scanner/copier, and other general office equipment. Notice Regarding the Use of Artificial Intelligence in Application Review: Notice of AI Use in Job Application Review As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate's qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team. Compensation details: 16-20 Hourly Wage PI08c96cd8064b-6002
Starting Salary: $21.00 P/hr. (negotiable dependent upon experience) Basic Qualifications Education/Training: High School Diploma or equivalent with at least three years of bank teller cash handling experience. Skill(s): Proficient in English, reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communication, interpersonal relations, and customer service skills; proficient PC skills including working knowledge of Microsoft Excel, Word, strong team player. Experience: A minimum of (3) years of bank teller experience is required. Essential Duties Performs various duties to support the paying, receiving and relationship function of the branch office of which the following are illustrative: As a bank teller greets and serves customers in a friendly and courteous manner. Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products. Identify customers with additional profit potential and develop action plans to expand these relationships. As a bank teller addresses customer questions and concerns; refers to appropriate internal resources for resolution. Act with integrity, demonstrate adaptability, work commitment, and maintain a positive performance in all situations. Actively participate in bank teller ongoing training. Cross -train to perform duties necessary to assist customers when management is not present. Assist with the daily operations of the branch including reporting, audits, ATMs, coin machines and the main cash vault. Assist in monthly branch audits including bank teller cash audits, vault cash audit, ATM audit, bank teller Recycling Machines audits. As a bank teller process a variety of routine and complex transactions including but not limited to account opening and closing, processing deposits, withdrawals, loan payments and transfers. Position requires flexibility and willingness to travel to other locations/branches within your region and to adapt to schedule changes during the workday to include evenings and Saturdays or Sundays. First Commerce is dedicated to providing people, businesses, and communities in our markets with high-quality products and services with superior customer service. We provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors. First Commerce Bank is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Compensation details: 21-21 Hourly Wage PIe63e6a67cae7-3706
10/26/2026
Full time
Starting Salary: $21.00 P/hr. (negotiable dependent upon experience) Basic Qualifications Education/Training: High School Diploma or equivalent with at least three years of bank teller cash handling experience. Skill(s): Proficient in English, reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communication, interpersonal relations, and customer service skills; proficient PC skills including working knowledge of Microsoft Excel, Word, strong team player. Experience: A minimum of (3) years of bank teller experience is required. Essential Duties Performs various duties to support the paying, receiving and relationship function of the branch office of which the following are illustrative: As a bank teller greets and serves customers in a friendly and courteous manner. Identify, develop, expand, and manage consumer and business account relationships, concentrating efforts on meeting customer needs for financial products. Identify customers with additional profit potential and develop action plans to expand these relationships. As a bank teller addresses customer questions and concerns; refers to appropriate internal resources for resolution. Act with integrity, demonstrate adaptability, work commitment, and maintain a positive performance in all situations. Actively participate in bank teller ongoing training. Cross -train to perform duties necessary to assist customers when management is not present. Assist with the daily operations of the branch including reporting, audits, ATMs, coin machines and the main cash vault. Assist in monthly branch audits including bank teller cash audits, vault cash audit, ATM audit, bank teller Recycling Machines audits. As a bank teller process a variety of routine and complex transactions including but not limited to account opening and closing, processing deposits, withdrawals, loan payments and transfers. Position requires flexibility and willingness to travel to other locations/branches within your region and to adapt to schedule changes during the workday to include evenings and Saturdays or Sundays. First Commerce is dedicated to providing people, businesses, and communities in our markets with high-quality products and services with superior customer service. We provide products and services through secure, user-friendly technology and customer friendly locations. Our relationships are founded in our desire to be responsive to the financial needs of our customers in an atmosphere of personal attention, professionalism, trust, integrity and fairness. First Commerce prides itself on maintaining personal communications beginning with the Board of Directors. First Commerce Bank is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Compensation details: 21-21 Hourly Wage PIe63e6a67cae7-3706
Citizens State Bank Of La Crosse
Altoona, Wisconsin
Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skill set? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you are willing to learn, we are willing to train you Citizens State Bank, a locally owned community bank, is looking for highly motivated candidates with a passion for five-star customer service to fill an open full-time Teller position in our Altoona office. This position could include morning hours from 7:00 am or some nights until 6:00 pm and rotating Saturdays from 8: 00 a.m. to noon. It is essential that our applicants be dynamic, sociable, and enthusiastic team players while possessing a positive can-do attitude, excellent judgment, and communication skills. For the candidate to be able to deliver the , the candidate must also have superior customer service and computer skills, great attention to detail, and the ability to multitask. Previous cash handling experience is preferred, although not required. The duties of the position include processing customer deposits, cashing checks, and balancing a cash drawer. If this is a position that matches your skill set and you can see yourself being successful in it, we will be happy to teach and continue to develop you! Citizens State Bank offers a dynamic culture unlike any other. Candidates interested in working in a fun, high-energy organization that was named one of the top Community Banks in the nation, an American Banker's "Best Banks to Work For," and a winner of the "Raising the Bar" award from TINYpulse (employee happiness) should visit our employment opportunities page. Do not wait; our positions fill quickly, and you do not want to miss out on joining the best culture in the industry! While you wait for our response, check us out on Facebook and visit our website at . Compensation details: 18-21 Hourly Wage PI9a64a47f73ff-0428
10/26/2026
Full time
Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skill set? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you are willing to learn, we are willing to train you Citizens State Bank, a locally owned community bank, is looking for highly motivated candidates with a passion for five-star customer service to fill an open full-time Teller position in our Altoona office. This position could include morning hours from 7:00 am or some nights until 6:00 pm and rotating Saturdays from 8: 00 a.m. to noon. It is essential that our applicants be dynamic, sociable, and enthusiastic team players while possessing a positive can-do attitude, excellent judgment, and communication skills. For the candidate to be able to deliver the , the candidate must also have superior customer service and computer skills, great attention to detail, and the ability to multitask. Previous cash handling experience is preferred, although not required. The duties of the position include processing customer deposits, cashing checks, and balancing a cash drawer. If this is a position that matches your skill set and you can see yourself being successful in it, we will be happy to teach and continue to develop you! Citizens State Bank offers a dynamic culture unlike any other. Candidates interested in working in a fun, high-energy organization that was named one of the top Community Banks in the nation, an American Banker's "Best Banks to Work For," and a winner of the "Raising the Bar" award from TINYpulse (employee happiness) should visit our employment opportunities page. Do not wait; our positions fill quickly, and you do not want to miss out on joining the best culture in the industry! While you wait for our response, check us out on Facebook and visit our website at . Compensation details: 18-21 Hourly Wage PI9a64a47f73ff-0428
Burke & Herbert Bank & Trust CLASSIFICATION Exempt REPORTS TO Area Manager JOB DESCRIPTION Summary/Objective Leads a branch team in delivering the Bank's brand promise and in meeting the Bank's business objectives. Serves as a leader, coach, and role model for team members in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences. Achieves assigned sales goals. Ensures efficient and effective branch operations. Essential Functions Coaches, manages, and trains team members to deliver high-quality sales and service experiences consistently in the Bank's branches. Consistently employs the 7 sales management practices: new customer onboarding, lobby management, huddles, white boards, coaching, and sales team meetings. Motivates team members to achieve assigned sales goals. Serves as a role model for team members and colleagues in the delivery of the Bank's brand promise. Develops and maintains strong knowledge across the full range of products and services that the Bank has to offer. Leads branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks. Develops business outside of the branch to identify opportunities for new business banking relationships. Manages relationships with business banking customers in partnership with Relationship Managers and Treasury Management team. Identifies opportunities for consumer mortgage relationships and presents quality leads to Mortgage Loan Officers. Identifies opportunities for wealth management relationships and present quality leads to Wealth Advisors. Represents the Bank within the community. Identifies and participates in community and business events for the purpose of increasing awareness of and interest in Burke & Herbert Bank. Participates in Bank sponsored activities and events, including evening management meetings and weekend functions. Develops solid understanding of the assigned branch market. Identifies opportunities for new business. Monitors and communicates local competitive activities. Solves complex customer servicing issues and handles difficult customers effectively. Manages and mitigates operational risks by following established policies and procedures and making sound business decisions. Mentors and develops team of branch representatives with varying skill sets and experience (tellers, sales and service representatives, customer service representatives, assistant managers) to achieve sales, service, and operational excellence. Ensures effective team member communications. Identifies and supports training and development opportunities. Provides ongoing coaching. Prepares performance evaluations. Recommends team member promotions and takes disciplinary action or terminates as appropriate. Prepares information/reports on branch performance/market trends as requested by senior management. Attends educational functions, classes, and training and development sessions as assigned by Senior Management. The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities. Skills/Abilities Strong coaching, motivational, and training skills focusing on sales, service and operations. Excellent oral and written communication skills. Strong organizational skills. Proven sales experience to include developing strong business relationships and meeting/exceeding sales goals. Strong analytical and decision-making skills. Ability to resolve problems effectively and efficiently. Strong ability to handle difficult customers. Strong knowledge of bank products and services and branch operations. Education and Experience Bachelor's Degree preferred. Five plus years of commercial branch banking experience. Basic Microsoft Office and Internet Skills. Supervisory Responsibility This position has supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. For Applicants located in Viriginia (VA): The anticipated salary range for this position is $70,000-$80,000 annually. The ranges listed for Viriginia and/or Maryland represent the good-faith compensation the Company reasonably expects to pay for the position at the time of posting. Actual compensation will be determined based on factors including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, and business needs. This position may also be eligible for additional compensation, such as bonuses or incentive pay, where applicable. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This employer is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Compensation details: 0 Yearly Salary PI1dc702f9c6-
10/26/2026
Full time
Burke & Herbert Bank & Trust CLASSIFICATION Exempt REPORTS TO Area Manager JOB DESCRIPTION Summary/Objective Leads a branch team in delivering the Bank's brand promise and in meeting the Bank's business objectives. Serves as a leader, coach, and role model for team members in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences. Achieves assigned sales goals. Ensures efficient and effective branch operations. Essential Functions Coaches, manages, and trains team members to deliver high-quality sales and service experiences consistently in the Bank's branches. Consistently employs the 7 sales management practices: new customer onboarding, lobby management, huddles, white boards, coaching, and sales team meetings. Motivates team members to achieve assigned sales goals. Serves as a role model for team members and colleagues in the delivery of the Bank's brand promise. Develops and maintains strong knowledge across the full range of products and services that the Bank has to offer. Leads branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks. Develops business outside of the branch to identify opportunities for new business banking relationships. Manages relationships with business banking customers in partnership with Relationship Managers and Treasury Management team. Identifies opportunities for consumer mortgage relationships and presents quality leads to Mortgage Loan Officers. Identifies opportunities for wealth management relationships and present quality leads to Wealth Advisors. Represents the Bank within the community. Identifies and participates in community and business events for the purpose of increasing awareness of and interest in Burke & Herbert Bank. Participates in Bank sponsored activities and events, including evening management meetings and weekend functions. Develops solid understanding of the assigned branch market. Identifies opportunities for new business. Monitors and communicates local competitive activities. Solves complex customer servicing issues and handles difficult customers effectively. Manages and mitigates operational risks by following established policies and procedures and making sound business decisions. Mentors and develops team of branch representatives with varying skill sets and experience (tellers, sales and service representatives, customer service representatives, assistant managers) to achieve sales, service, and operational excellence. Ensures effective team member communications. Identifies and supports training and development opportunities. Provides ongoing coaching. Prepares performance evaluations. Recommends team member promotions and takes disciplinary action or terminates as appropriate. Prepares information/reports on branch performance/market trends as requested by senior management. Attends educational functions, classes, and training and development sessions as assigned by Senior Management. The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities. Skills/Abilities Strong coaching, motivational, and training skills focusing on sales, service and operations. Excellent oral and written communication skills. Strong organizational skills. Proven sales experience to include developing strong business relationships and meeting/exceeding sales goals. Strong analytical and decision-making skills. Ability to resolve problems effectively and efficiently. Strong ability to handle difficult customers. Strong knowledge of bank products and services and branch operations. Education and Experience Bachelor's Degree preferred. Five plus years of commercial branch banking experience. Basic Microsoft Office and Internet Skills. Supervisory Responsibility This position has supervisory responsibilities. Work Environment This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer. Physical Demands This position requires manual dexterity, the ability to lift files and opening cabinets. This position requires bending, stooping or standing as necessary. Travel Travel may be required for this position. For Applicants located in Viriginia (VA): The anticipated salary range for this position is $70,000-$80,000 annually. The ranges listed for Viriginia and/or Maryland represent the good-faith compensation the Company reasonably expects to pay for the position at the time of posting. Actual compensation will be determined based on factors including, but not limited to, the candidate's skills, qualifications, experience, education, certifications, internal equity, and business needs. This position may also be eligible for additional compensation, such as bonuses or incentive pay, where applicable. Equal Employment Opportunity/M/F/disability/protected veteran status Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. This employer is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Compensation details: 0 Yearly Salary PI1dc702f9c6-
First Community Credit Union
Janesville, Wisconsin
Description: KEY QUALIFICATIONS: Passionate in helping others, Enthusiastic Team Player, Possess Problem Solving and Critical Thinking Skills and have a comprehensive understanding of First Community Credit Union Products and Services. Primary Responsibilities: Model a high energetic, world-class service and sales culture that continually strives to improve the way we serve our members. Perform accurate financial transactions for members. Offer credit union products and services that fit individual member needs. Provide administrative support as needed under the supervision of the Head Teller or a member of the management team. Uphold a strong sales culture within the credit union. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet members warmly, answer questions regarding their accounts, and assist with special requests such as Account History review and Mobile Banking. Process daily routine transactions securely including: cashing checks, processing deposits & withdrawals, completing transfers, and making loan payments. Count currency, balance a cash drawer throughout the day and at the end of each shift. Process Coin Transactions accurately at any branch that possess a coin machine/counter. Investigate/resolve any cash variances in a timely manner partnering with the Teller Supervisor or Branch Manager. Process and/or collect fees associated with Over Draft Privilege for members accounts. Complete required compliance documentation when needed. Assist with answering phones and routing calls to the appropriate staff member when needed. Making outbound calls to other departments or members. Have a firm understanding of FCCU's Check hold Policy and Procedures. Assist with sending out mailings when needed. Maintain a clean and neat work area. Maintain positive working relationships with members, and all credit union staff. Distribute credit union promotional items such as flyers or buck slips to assist in promoting credit union special events or campaigns. Attend credit union functions as requested. Follow all State and Federal Laws and Regulations. Make suggestions for improving current processes, products or services. Perform other duties as assigned. Requirements: Required Knowledge, Skills, and Abilities: Passion and Dedication to helping people. Energetic personality and Highly Engaged individual. Cash Counting/Handling Experience. Typing and computer skills. Accountability and Accuracy while providing timely professional service. Works well with others and follows directions. Good verbal and written communication skills. Willingness to learn new skill sets to advance your career with First Community Credit Union. Ability to work Monday-Friday, Weekends and extended hours as needed. Education and Experience: High School Diploma/G.E.D. or be under a work study program. Previous Cash Handling experience beneficial. Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act. Working Conditions: Normal office working conditions with the absence of disagreeable elements. Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Compensation details: 17-17 Hourly Wage PIff6239eb6-
10/26/2026
Full time
Description: KEY QUALIFICATIONS: Passionate in helping others, Enthusiastic Team Player, Possess Problem Solving and Critical Thinking Skills and have a comprehensive understanding of First Community Credit Union Products and Services. Primary Responsibilities: Model a high energetic, world-class service and sales culture that continually strives to improve the way we serve our members. Perform accurate financial transactions for members. Offer credit union products and services that fit individual member needs. Provide administrative support as needed under the supervision of the Head Teller or a member of the management team. Uphold a strong sales culture within the credit union. ESSENTIAL DUTIES AND RESPONSIBILITIES Greet members warmly, answer questions regarding their accounts, and assist with special requests such as Account History review and Mobile Banking. Process daily routine transactions securely including: cashing checks, processing deposits & withdrawals, completing transfers, and making loan payments. Count currency, balance a cash drawer throughout the day and at the end of each shift. Process Coin Transactions accurately at any branch that possess a coin machine/counter. Investigate/resolve any cash variances in a timely manner partnering with the Teller Supervisor or Branch Manager. Process and/or collect fees associated with Over Draft Privilege for members accounts. Complete required compliance documentation when needed. Assist with answering phones and routing calls to the appropriate staff member when needed. Making outbound calls to other departments or members. Have a firm understanding of FCCU's Check hold Policy and Procedures. Assist with sending out mailings when needed. Maintain a clean and neat work area. Maintain positive working relationships with members, and all credit union staff. Distribute credit union promotional items such as flyers or buck slips to assist in promoting credit union special events or campaigns. Attend credit union functions as requested. Follow all State and Federal Laws and Regulations. Make suggestions for improving current processes, products or services. Perform other duties as assigned. Requirements: Required Knowledge, Skills, and Abilities: Passion and Dedication to helping people. Energetic personality and Highly Engaged individual. Cash Counting/Handling Experience. Typing and computer skills. Accountability and Accuracy while providing timely professional service. Works well with others and follows directions. Good verbal and written communication skills. Willingness to learn new skill sets to advance your career with First Community Credit Union. Ability to work Monday-Friday, Weekends and extended hours as needed. Education and Experience: High School Diploma/G.E.D. or be under a work study program. Previous Cash Handling experience beneficial. Employees must comply with government and other regulations affecting the credit union industry including but not limited to the Bank Secrecy Act and The USA Patriot Act. Working Conditions: Normal office working conditions with the absence of disagreeable elements. Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. Compensation details: 17-17 Hourly Wage PIff6239eb6-
Citizens State Bank Of La Crosse
Altoona, Wisconsin
Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skill set? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you are willing to learn, we are willing to train you Citizens State Bank, a locally owned community bank, is looking for highly motivated candidates with a passion for five-star customer service to fill an open full-time Teller position in our Altoona office. This position could include morning hours from 7:00 am or some nights until 6:00 pm and rotating Saturdays from 8: 00 a.m. to noon. It is essential that our applicants be dynamic, sociable, and enthusiastic team players while possessing a positive can-do attitude, excellent judgment, and communication skills. For the candidate to be able to deliver the , the candidate must also have superior customer service and computer skills, great attention to detail, and the ability to multitask. Previous cash handling experience is preferred, although not required. The duties of the position include processing customer deposits, cashing checks, and balancing a cash drawer. If this is a position that matches your skill set and you can see yourself being successful in it, we will be happy to teach and continue to develop you! Citizens State Bank offers a dynamic culture unlike any other. Candidates interested in working in a fun, high-energy organization that was named one of the top Community Banks in the nation, an American Banker's "Best Banks to Work For," and a winner of the "Raising the Bar" award from TINYpulse (employee happiness) should visit our employment opportunities page. Do not wait; our positions fill quickly, and you do not want to miss out on joining the best culture in the industry! While you wait for our response, check us out on Facebook and visit our website at . Compensation details: 18-21 Hourly Wage PI9a64a47f73ff-0428
10/26/2026
Full time
Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skill set? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you are willing to learn, we are willing to train you Citizens State Bank, a locally owned community bank, is looking for highly motivated candidates with a passion for five-star customer service to fill an open full-time Teller position in our Altoona office. This position could include morning hours from 7:00 am or some nights until 6:00 pm and rotating Saturdays from 8: 00 a.m. to noon. It is essential that our applicants be dynamic, sociable, and enthusiastic team players while possessing a positive can-do attitude, excellent judgment, and communication skills. For the candidate to be able to deliver the , the candidate must also have superior customer service and computer skills, great attention to detail, and the ability to multitask. Previous cash handling experience is preferred, although not required. The duties of the position include processing customer deposits, cashing checks, and balancing a cash drawer. If this is a position that matches your skill set and you can see yourself being successful in it, we will be happy to teach and continue to develop you! Citizens State Bank offers a dynamic culture unlike any other. Candidates interested in working in a fun, high-energy organization that was named one of the top Community Banks in the nation, an American Banker's "Best Banks to Work For," and a winner of the "Raising the Bar" award from TINYpulse (employee happiness) should visit our employment opportunities page. Do not wait; our positions fill quickly, and you do not want to miss out on joining the best culture in the industry! While you wait for our response, check us out on Facebook and visit our website at . Compensation details: 18-21 Hourly Wage PI9a64a47f73ff-0428
UNIVERSAL BANKER Qualified applicants are eligible to receive a $1000 signing bonus. Job Overview: As the face of Oklahoma Fidelity to our customers, you'll build relationships by positively representing our products, solutions and legacy of service. You'll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Oklahoma Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let's talk. The candidate for this position will be responsible for: Providing outstanding customer service Referring products that provide a better banking experience for our customers Demonstrating knowledge of Oklahoma Fidelity's products and services Seeking sales opportunities through customer relationships and conversations Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions Approaching, greeting and welcoming customers into the branch Establishing relationships while understanding customers' needs by asking appropriate questions and recommending solutions to strengthen customers' financial well-being Fostering teamwork across all areas of the Bank Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch Maintaining strict standards of confidentiality and performing duties in a manner that supports Oklahoma Fidelity Bank's core values Requirements for the position include: A high school diploma or equivalent Minimum two years' experience with the public/customers Minimum one year of sales experience Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day Strong written, verbal communication skills and cash handling experience Preferred qualifications for this position include: One year of supervisory experience preferred Previous banking or financial services experiences EEO/Veterans/Disabled
10/26/2026
Full time
UNIVERSAL BANKER Qualified applicants are eligible to receive a $1000 signing bonus. Job Overview: As the face of Oklahoma Fidelity to our customers, you'll build relationships by positively representing our products, solutions and legacy of service. You'll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Oklahoma Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let's talk. The candidate for this position will be responsible for: Providing outstanding customer service Referring products that provide a better banking experience for our customers Demonstrating knowledge of Oklahoma Fidelity's products and services Seeking sales opportunities through customer relationships and conversations Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions Approaching, greeting and welcoming customers into the branch Establishing relationships while understanding customers' needs by asking appropriate questions and recommending solutions to strengthen customers' financial well-being Fostering teamwork across all areas of the Bank Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch Maintaining strict standards of confidentiality and performing duties in a manner that supports Oklahoma Fidelity Bank's core values Requirements for the position include: A high school diploma or equivalent Minimum two years' experience with the public/customers Minimum one year of sales experience Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day Strong written, verbal communication skills and cash handling experience Preferred qualifications for this position include: One year of supervisory experience preferred Previous banking or financial services experiences EEO/Veterans/Disabled
CONTACT CENTER BANKER Job Overview: Members of our call center and customer care teams love to solve problems and connect customers to information and services that improve their banking experience. You'll work alongside external and internal customers in all aspects of retail banking. Whether through Interactive Banking technology, online chats or over the phone, our team members are always ready to lend a helping hand to customers and fellow employees alike. If you consider yourself a problem-solving pro or a customer-service hero, let's talk The candidate for this position will be responsible for: Providing outstanding customer service through Interactive Banking Machines (video teller machines) and our Call Center Receiving incoming calls, video interactions, and online chats Interacting with customers on camera and phone and utilizing new technology Possessing strong communication skills verbally and written to accurately complete transactions and requests for customers Demonstrating knowledge of Fidelity Bank products and services Referring products that provide a better banking experience for our customers Fostering teamwork across all areas of the Bank Maintaining strict standards of confidentiality and perform duties in a manner that supports Fidelity's core values Requirements for the position include: A high school diploma (or equivalent) Strong written and verbal communication skills Customer service/chat support experience as well as strong computer skills Ability to work late and/or flexible hours EEO/Veterans/Disabled
10/26/2026
Full time
CONTACT CENTER BANKER Job Overview: Members of our call center and customer care teams love to solve problems and connect customers to information and services that improve their banking experience. You'll work alongside external and internal customers in all aspects of retail banking. Whether through Interactive Banking technology, online chats or over the phone, our team members are always ready to lend a helping hand to customers and fellow employees alike. If you consider yourself a problem-solving pro or a customer-service hero, let's talk The candidate for this position will be responsible for: Providing outstanding customer service through Interactive Banking Machines (video teller machines) and our Call Center Receiving incoming calls, video interactions, and online chats Interacting with customers on camera and phone and utilizing new technology Possessing strong communication skills verbally and written to accurately complete transactions and requests for customers Demonstrating knowledge of Fidelity Bank products and services Referring products that provide a better banking experience for our customers Fostering teamwork across all areas of the Bank Maintaining strict standards of confidentiality and perform duties in a manner that supports Fidelity's core values Requirements for the position include: A high school diploma (or equivalent) Strong written and verbal communication skills Customer service/chat support experience as well as strong computer skills Ability to work late and/or flexible hours EEO/Veterans/Disabled
UNIVERSAL BANKER Job Overview: As the face of Fidelity to our customers, you'll build relationships by positively representing our products, solutions and legacy of service. You'll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let's talk. The candidate for this position will be responsible for: Providing outstanding customer service Referring products that provide a better banking experience for our customers Demonstrating knowledge of Fidelity's products and services Seeking sales opportunities through customer relationships and conversations Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions Approaching, greeting and welcoming customers into the branch Establishing relationships while understanding customers' needs by asking appropriate questions and recommending solutions to strengthen customers' financial well-being Fostering teamwork across all areas of the Bank Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch Maintaining strict standards of confidentiality and performing duties in a manner that supports Fidelity Bank's core values Requirements for the position include: A high school diploma or equivalent Minimum two years' experience with the public/customers Minimum one year of sales experience Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day Strong written, verbal communication skills and cash handling experience Preferred qualifications for this position include: One year of supervisory experience preferred Previous banking or financial services experiences EEO/Veterans/Disabled
10/26/2026
Full time
UNIVERSAL BANKER Job Overview: As the face of Fidelity to our customers, you'll build relationships by positively representing our products, solutions and legacy of service. You'll work in a team environment to engage customers and deliver an exceptional experience at all touch points. At Fidelity, we seek to deliver a level of service unsurpassed by any bank, anywhere, any size. Ready to represent a customer-oriented, community-focused organization? Let's talk. The candidate for this position will be responsible for: Providing outstanding customer service Referring products that provide a better banking experience for our customers Demonstrating knowledge of Fidelity's products and services Seeking sales opportunities through customer relationships and conversations Recommending Bank products and services to customers using the Teller Pod technology to conduct a variety of day-to-day transactions Approaching, greeting and welcoming customers into the branch Establishing relationships while understanding customers' needs by asking appropriate questions and recommending solutions to strengthen customers' financial well-being Fostering teamwork across all areas of the Bank Engaging customers and delivering an exceptional customer experience at all touch points and customer zones within the branch Maintaining strict standards of confidentiality and performing duties in a manner that supports Fidelity Bank's core values Requirements for the position include: A high school diploma or equivalent Minimum two years' experience with the public/customers Minimum one year of sales experience Demonstrated ability to deliver customer service and be a team player with the ability to comfortably move into different roles throughout the work day Strong written, verbal communication skills and cash handling experience Preferred qualifications for this position include: One year of supervisory experience preferred Previous banking or financial services experiences EEO/Veterans/Disabled
RETAIL LEARNING & DEVELOPMENT SPECIALIST Qualified applicants are eligible to receive a $1000 signing bonus. Job Overview: The Retail Learning & Development Specialist ensures internal customer inquiries are addressed in a timely and professional manner, provides engaging and impact one-on-one training, delivers superior customer service while fulfilling customer requests in our headquarters and branches, and deepens relationships through valuable recommendations to existing customers and prospective customers. The candidate for this position will be responsible for: Reviewing previous learned topics to ensure retention of concepts and skills. Providing on-the-spot coaching and feedback to the learner. Conducting observations, role playing and practice exercises, and answering questions that arise. Communicating with leadership on the learner's performance. Assisting in general account inquiry requests from customers. Processing transactions through an IBM or teller pod, assisting customers through chat and phone channels, and troubleshooting digital banking services. Opening accounts, assisting customers with the maintenance of their accounts, and closing requests. Identifying financial needs, cues, and needs-based recommendations of customers. Completing outbound calls and referring to business partners as appropriate. Responding to email inquiries and answering calls to the Retail L&D support line. Requirements for this position include: A high school diploma (or equivalent). 2+ years of customer service experience. Strong written and verbal communication skills including superior presentation skills. Self-driven with an ability to prioritize and work independently. Preferred requirements for this position include: 2+ years of retail banking experience (teller and new accounts preferred). 1+ years delivering on-the-job training experience preferred. EEO/Veterans/Disabled
10/26/2026
Full time
RETAIL LEARNING & DEVELOPMENT SPECIALIST Qualified applicants are eligible to receive a $1000 signing bonus. Job Overview: The Retail Learning & Development Specialist ensures internal customer inquiries are addressed in a timely and professional manner, provides engaging and impact one-on-one training, delivers superior customer service while fulfilling customer requests in our headquarters and branches, and deepens relationships through valuable recommendations to existing customers and prospective customers. The candidate for this position will be responsible for: Reviewing previous learned topics to ensure retention of concepts and skills. Providing on-the-spot coaching and feedback to the learner. Conducting observations, role playing and practice exercises, and answering questions that arise. Communicating with leadership on the learner's performance. Assisting in general account inquiry requests from customers. Processing transactions through an IBM or teller pod, assisting customers through chat and phone channels, and troubleshooting digital banking services. Opening accounts, assisting customers with the maintenance of their accounts, and closing requests. Identifying financial needs, cues, and needs-based recommendations of customers. Completing outbound calls and referring to business partners as appropriate. Responding to email inquiries and answering calls to the Retail L&D support line. Requirements for this position include: A high school diploma (or equivalent). 2+ years of customer service experience. Strong written and verbal communication skills including superior presentation skills. Self-driven with an ability to prioritize and work independently. Preferred requirements for this position include: 2+ years of retail banking experience (teller and new accounts preferred). 1+ years delivering on-the-job training experience preferred. EEO/Veterans/Disabled
Description: Position Summary The Multimedia Photographer & Video Editor is a hands-on creative resource responsible for capturing and producing compelling visual content that brings LEO's work, people, and brand to life. From major events and behind-the-scenes moments to interviews, social content, case studies, sales materials, and executive storytelling, this role turns what is happening across LEO into content that can be shared quickly and intentionally. Reporting to the Senior Manager, Brand Content, this role works closely with the Sales & Marketing team and company leadership to shorten the distance between the spark of an idea and publication. The ideal candidate is a versatile visual storyteller who can move seamlessly between a camera, an editing timeline, and an event floor, and knows how to find the story without waiting for someone else to point it out. Key Responsibilities Multimedia Content Creation & Storytelling Capture high-quality video and photography at LEO-produce client programs, internal offices, and industry events. Produce and edit short- and long-form visual content, including social videos, reels, behind-the-scenes content, interviews, case studies, executive content, sales materials, and brand storytelling. Identify compelling stories, moments, and perspectives while onsite and translate them into content appropriate for multiple channels and audiences. Conduct and capture interviews with employees, executives, partners, and other subjects as directed. Edit content for different platforms, formats, aspect ratios, and audience needs while maintaining a consistent LEO brand and visual identity. Deliver rapid-turn content when timeliness is critical, particularly during live events, conferences, and major programs. Create same-day and onsite social content when appropriate, including Reels, Stories, vertical video, behind-the-scenes content, and other quick-turn assets. Maximize each content capture opportunity by intentionally gathering footage and assets that can be repurposed across social, marketing, sales, recruiting, and other business needs. Create motion graphics, animated typography, branded visual treatments, and other graphic elements that enhance video storytelling. Use music, sound design, pacing, and editing techniques to create polished, engaging content that reflects the energy and emotion of LEO experiences. Content Planning & Collaboration Partner with the Senior Manager, Brand Content and the Director, Marketing & Communications to translate marketing priorities, campaigns, and business needs into visual content. Plan content capture in advance of major events, including shot lists, interview opportunities, storytelling priorities, and required equipment. Capture intentionally with the final story in mind, gathering establishing shots, details, human moments, reactions, behind-the-scenes footage, interviews, and other elements needed to build a complete visual narrative. Collaborate with Business Development to develop visual content that supports prospecting, capabilities presentations, case studies, and business development efforts. Work with company leaders to capture and develop executive thought leadership and other leadership-driven content. Maintain an organized library of photography, video footage, completed content, and reusable visual assets. Balance planned content needs with the ability to recognize and capture unexpected moments and opportunities in real time. Creative Technology & Innovation Stay current on emerging content platforms, production technology, editing applications, social media formats, and visual storytelling trends. Research and recommend tools, equipment, applications, and workflows that improve content quality, production speed, and efficiency. Explore responsible uses of AI and emerging creative technology to enhance editing, production, organization, and content development. Continuously improve workflows that shorten production timelines while maintaining brand and quality standards. Maintain proficiency across professional and social-first editing platforms and identify the right tools and workflows based on the content need, timeline, and intended channel. Requirements: Bachelor's degree in marketing, communications, film, media production, photography, or a related field preferred; equivalent professional experience considered. Professional experience creating video, photography, and multimedia content for brands, agencies, organizations, or similar environments. Portfolio or reel demonstrating videography, photography, editing, and visual storytelling skills required. Strong proficiency with professional video and photo equipment. Strong proficiency with Adobe Premiere Pro and After Effects, with experience using CapCut or similar social-first editing platforms. Proficiency with Adobe Lightroom and/or Photoshop preferred. Demonstrated ability to create content for social and digital platforms, including short-form vertical video. Strong understanding of composition, lighting, audio, interviewing, editing, and visual storytelling. Ability to independently manage the content production process from planning and capture through editing and final delivery. Comfortable working in fast-paced live event environments and adjusting quickly as schedules, conditions, and content opportunities change. Strong creative judgment with the ability to balance quality, brand standards, and speed. Ability to travel frequently, including nights and weekends, to support major LEO programs and content opportunities. Competencies Visual Storytelling: Recognizes what makes a moment compelling and translates it into content that connects with an audience. Creative Agility: Moves comfortably between different formats, platforms, environments, and production needs. Initiative: Sees opportunities, anticipates content needs, and takes action without waiting for detailed direction. Speed & Execution: Produces high-quality work efficiently and understands when timely content matters more than perfect content. Collaboration: Works effectively with Marketing, Sales, leadership, program teams, and other stakeholders while remaining a hands-on creator. Curiosity & Innovation: Actively explores new tools, technology, techniques, and platforms that can make LEO's content stronger and more effective. Client Awareness & Discretion: Understands how to operate professionally within client environments, exercising sound judgment around what can be captured, shared, and published while respecting client preferences, confidentiality, approvals, and the nature of the event. Physical Requirements and Work Environment The physical demands and work environment of this position vary depending on office, travel, and program assignments. Onsite responsibilities may require standing and walking for extended periods, including walking long distances throughout large venues such as hotels, convention centers, arenas, and outdoor event spaces. Event schedules may involve extended or irregular hours, including early mornings, evenings, weekends, and holidays. The employee may be required to lift, carry, push, or pull items weighing up to 25 pounds. Onsite work may occur in indoor or outdoor environments and may involve exposure to varying temperatures, weather conditions, noise levels, crowds, uneven surfaces, and other conditions commonly associated with live events and event venues. The employee must be able to perform the essential functions of the position, with or without reasonable accommodation. Company Summary LEO Events is an award-winning, people-first experiential agency and part of the Hoffmann Family of Companies. Since our formation in 2012, we've built a reputation for delivering bold ideas, exceptional quality, and measurable value, shaping some of the industry's most successful experiences for the biggest brands in business. PIb8c25d151e00-8776
10/26/2026
Full time
Description: Position Summary The Multimedia Photographer & Video Editor is a hands-on creative resource responsible for capturing and producing compelling visual content that brings LEO's work, people, and brand to life. From major events and behind-the-scenes moments to interviews, social content, case studies, sales materials, and executive storytelling, this role turns what is happening across LEO into content that can be shared quickly and intentionally. Reporting to the Senior Manager, Brand Content, this role works closely with the Sales & Marketing team and company leadership to shorten the distance between the spark of an idea and publication. The ideal candidate is a versatile visual storyteller who can move seamlessly between a camera, an editing timeline, and an event floor, and knows how to find the story without waiting for someone else to point it out. Key Responsibilities Multimedia Content Creation & Storytelling Capture high-quality video and photography at LEO-produce client programs, internal offices, and industry events. Produce and edit short- and long-form visual content, including social videos, reels, behind-the-scenes content, interviews, case studies, executive content, sales materials, and brand storytelling. Identify compelling stories, moments, and perspectives while onsite and translate them into content appropriate for multiple channels and audiences. Conduct and capture interviews with employees, executives, partners, and other subjects as directed. Edit content for different platforms, formats, aspect ratios, and audience needs while maintaining a consistent LEO brand and visual identity. Deliver rapid-turn content when timeliness is critical, particularly during live events, conferences, and major programs. Create same-day and onsite social content when appropriate, including Reels, Stories, vertical video, behind-the-scenes content, and other quick-turn assets. Maximize each content capture opportunity by intentionally gathering footage and assets that can be repurposed across social, marketing, sales, recruiting, and other business needs. Create motion graphics, animated typography, branded visual treatments, and other graphic elements that enhance video storytelling. Use music, sound design, pacing, and editing techniques to create polished, engaging content that reflects the energy and emotion of LEO experiences. Content Planning & Collaboration Partner with the Senior Manager, Brand Content and the Director, Marketing & Communications to translate marketing priorities, campaigns, and business needs into visual content. Plan content capture in advance of major events, including shot lists, interview opportunities, storytelling priorities, and required equipment. Capture intentionally with the final story in mind, gathering establishing shots, details, human moments, reactions, behind-the-scenes footage, interviews, and other elements needed to build a complete visual narrative. Collaborate with Business Development to develop visual content that supports prospecting, capabilities presentations, case studies, and business development efforts. Work with company leaders to capture and develop executive thought leadership and other leadership-driven content. Maintain an organized library of photography, video footage, completed content, and reusable visual assets. Balance planned content needs with the ability to recognize and capture unexpected moments and opportunities in real time. Creative Technology & Innovation Stay current on emerging content platforms, production technology, editing applications, social media formats, and visual storytelling trends. Research and recommend tools, equipment, applications, and workflows that improve content quality, production speed, and efficiency. Explore responsible uses of AI and emerging creative technology to enhance editing, production, organization, and content development. Continuously improve workflows that shorten production timelines while maintaining brand and quality standards. Maintain proficiency across professional and social-first editing platforms and identify the right tools and workflows based on the content need, timeline, and intended channel. Requirements: Bachelor's degree in marketing, communications, film, media production, photography, or a related field preferred; equivalent professional experience considered. Professional experience creating video, photography, and multimedia content for brands, agencies, organizations, or similar environments. Portfolio or reel demonstrating videography, photography, editing, and visual storytelling skills required. Strong proficiency with professional video and photo equipment. Strong proficiency with Adobe Premiere Pro and After Effects, with experience using CapCut or similar social-first editing platforms. Proficiency with Adobe Lightroom and/or Photoshop preferred. Demonstrated ability to create content for social and digital platforms, including short-form vertical video. Strong understanding of composition, lighting, audio, interviewing, editing, and visual storytelling. Ability to independently manage the content production process from planning and capture through editing and final delivery. Comfortable working in fast-paced live event environments and adjusting quickly as schedules, conditions, and content opportunities change. Strong creative judgment with the ability to balance quality, brand standards, and speed. Ability to travel frequently, including nights and weekends, to support major LEO programs and content opportunities. Competencies Visual Storytelling: Recognizes what makes a moment compelling and translates it into content that connects with an audience. Creative Agility: Moves comfortably between different formats, platforms, environments, and production needs. Initiative: Sees opportunities, anticipates content needs, and takes action without waiting for detailed direction. Speed & Execution: Produces high-quality work efficiently and understands when timely content matters more than perfect content. Collaboration: Works effectively with Marketing, Sales, leadership, program teams, and other stakeholders while remaining a hands-on creator. Curiosity & Innovation: Actively explores new tools, technology, techniques, and platforms that can make LEO's content stronger and more effective. Client Awareness & Discretion: Understands how to operate professionally within client environments, exercising sound judgment around what can be captured, shared, and published while respecting client preferences, confidentiality, approvals, and the nature of the event. Physical Requirements and Work Environment The physical demands and work environment of this position vary depending on office, travel, and program assignments. Onsite responsibilities may require standing and walking for extended periods, including walking long distances throughout large venues such as hotels, convention centers, arenas, and outdoor event spaces. Event schedules may involve extended or irregular hours, including early mornings, evenings, weekends, and holidays. The employee may be required to lift, carry, push, or pull items weighing up to 25 pounds. Onsite work may occur in indoor or outdoor environments and may involve exposure to varying temperatures, weather conditions, noise levels, crowds, uneven surfaces, and other conditions commonly associated with live events and event venues. The employee must be able to perform the essential functions of the position, with or without reasonable accommodation. Company Summary LEO Events is an award-winning, people-first experiential agency and part of the Hoffmann Family of Companies. Since our formation in 2012, we've built a reputation for delivering bold ideas, exceptional quality, and measurable value, shaping some of the industry's most successful experiences for the biggest brands in business. PIb8c25d151e00-8776
Community Development Officer FCN Bank Community Development Officer Department: Retail Bank Job Status: Full-time FLSA Status: Exempt Reports to: VP, Retail Branch Director Positions Supervised: YES Amount of Travel Required: Local travel for customer visits, business development, and community activities Work Schedule: Monday-Saturday, based on branch scheduling, with occasional evening and weekend events Position Summary The Community Development Officer leads the assigned FCN Bank branch and builds consumer and business relationships within its market area. This position develops employees, oversees branch operations, delivers exceptional customer service, and supports deposit, lending and revenue growth through proactive outreach, consultative conversations, and community involvement. As a visible representative of FCN Bank, the Community Development Officer develops relationships with businesses, individuals, municipalities, nonprofit organizations, and community leaders. The officer identifies customer needs and works with Bank specialists to provide appropriate financial solutions. Success requires balancing business development with employee leadership, operational accountability, and sound risk management. Essential Duties and Responsibilities Business Development and Community Relationships Develop and execute an annual business development plan for the assigned branch and market, with clear goals for customer outreach, relationship growth, and referrals. Identify and pursue new consumer and business relationships through prospecting, appointments, referrals, community involvement, and market calling activities. Maintain an accurate record of prospects, customer opportunities, referrals, follow-up activities, and results using Bank-approved systems. Review existing customer relationships to understand financial needs, strengthen retention, and recommend appropriate products and services. Build relationships with businesses, professionals, municipalities, schools, nonprofit organizations, community leaders, and centers of influence. Identify opportunities for deposits, business accounts, treasury management, merchant services, consumer loans, mortgages, commercial loans, and other banking services. Collaborate with Bank specialists to coordinate customer solutions and ensure timely follow-up. Represent FCN Bank at civic, charitable, community, and business events, including occasional activities outside normal business hours. Review progress toward established goals with the Retail Branch Director and adjust activities as needed. Lending and Customer Service Originate and process consumer installment and home equity loans within assigned authority and Bank procedures. Identify small business lending opportunities and originate or refer them according to assigned authority, working with Commercial Lending Officers as appropriate. Work with underwriting and credit personnel to obtain complete and accurate information and documentation. Follow Bank lending policies and applicable lending requirements. Help resolve customer concerns promptly and professionally, involving appropriate Bank personnel when needed. Branch Leadership and Employee Development Establish clear expectations for customer service, relationship growth, operational performance, compliance, teamwork, and accountability. Coach employees to identify customer needs, conduct effective relationship conversations, and make qualified referrals. Provide regular feedback, recognition, training, and development opportunities. Complete timely performance evaluations and address performance concerns in coordination with Human Resources and retail leadership. Participate in recruiting, hiring, onboarding, scheduling, and cross-training assigned employees. Maintain appropriate staffing and management coverage during business development activities outside the branch. Promote a respectful workplace that reflects FCN Bank's core values of Family, Community Minded, Ownership, and Excellence. Branch Operations, Risk Management, and Compliance Oversee daily branch operations, work assignments, opening and closing procedures, and required internal controls. Perform or oversee assigned cash counts, branch audits, and controls involving teller drawers, the ATM, vault, and other branch assets. Monitor employee adherence to security, safety, fraud prevention, information security, and privacy procedures. Ensure employees follow applicable Bank policies and banking requirements, including customer identification and Bank Secrecy Act/Anti-Money Laundering procedures. Maintain branch readiness for audits, compliance reviews, security inspections, and examinations; follow through on corrective actions within assigned responsibility. Escalate suspected fraud, suspicious activity, customer complaints, security incidents, privacy concerns, and other significant risks through appropriate Bank channels. Coordinate facility and equipment concerns with the appropriate departments to maintain a safe, professional, and functional branch. Additional Responsibilities Complete required training and maintain knowledge of Bank products, services, systems, and procedures. Perform additional duties related to the position as assigned. Education and Experience Bachelor's degree in business, finance, management, marketing, or a related field preferred; an equivalent combination of education and relevant experience may be considered. Five or more years of progressively responsible banking, financial services, business development, relationship management, retail management, or related experience preferred. Prior supervisory or leadership experience preferred. Demonstrated experience developing customer relationships, prospecting for new business, generating referrals, and achieving measurable growth objectives preferred. Experience with branch operations, deposit products, consumer lending, business banking, treasury management, mortgage lending, or commercial banking preferred. Proficiency with Microsoft Office and the ability to learn applicable banking, customer relationship, and business development systems. Knowledge, Skills, and Abilities Ability to lead, coach, develop, and hold employees accountable. Strong relationship-building, prospecting, networking, and consultative service skills. Ability to organize a prospect pipeline, follow through on referrals, and measure results. Knowledge of branch operations, deposit products, lending processes, internal controls, and banking procedures. Sound judgment, problem-solving skills, and the ability to resolve concerns professionally. Effective written, verbal, presentation, and interpersonal communication skills. Ability to understand customer and business needs and coordinate appropriate financial solutions. Strong planning and time management skills, including the ability to balance external outreach with branch responsibilities. Accuracy, adaptability, integrity, and discretion when handling confidential information. Proficiency in Microsoft Office and the ability to learn Bank systems used for customer relationships, lending, and business development. Education and Experience Bachelor's degree in business, finance, management, marketing, or a related field preferred; an equivalent combination of education and relevant experience may be considered. Five or more years of progressively responsible experience in banking, financial services, business development, relationship management, retail management, or a related field preferred. Prior supervisory or leadership experience preferred. Demonstrated success developing customer relationships, generating referrals, prospecting, and achieving growth objectives preferred. Experience with branch operations, consumer lending, business banking, or related financial services preferred. About FCN Bank At FCN Bank, we are committed to building stronger communities. The Community Development Officer helps advance that commitment by developing employees, building trusted relationships, and connecting customers with financial solutions that support stronger businesses and financially wise families. FCN Bank N.A. is an equal-opportunity employer. Compensation details: 0 Yearly Salary PI9799eeacd6-
10/26/2026
Full time
Community Development Officer FCN Bank Community Development Officer Department: Retail Bank Job Status: Full-time FLSA Status: Exempt Reports to: VP, Retail Branch Director Positions Supervised: YES Amount of Travel Required: Local travel for customer visits, business development, and community activities Work Schedule: Monday-Saturday, based on branch scheduling, with occasional evening and weekend events Position Summary The Community Development Officer leads the assigned FCN Bank branch and builds consumer and business relationships within its market area. This position develops employees, oversees branch operations, delivers exceptional customer service, and supports deposit, lending and revenue growth through proactive outreach, consultative conversations, and community involvement. As a visible representative of FCN Bank, the Community Development Officer develops relationships with businesses, individuals, municipalities, nonprofit organizations, and community leaders. The officer identifies customer needs and works with Bank specialists to provide appropriate financial solutions. Success requires balancing business development with employee leadership, operational accountability, and sound risk management. Essential Duties and Responsibilities Business Development and Community Relationships Develop and execute an annual business development plan for the assigned branch and market, with clear goals for customer outreach, relationship growth, and referrals. Identify and pursue new consumer and business relationships through prospecting, appointments, referrals, community involvement, and market calling activities. Maintain an accurate record of prospects, customer opportunities, referrals, follow-up activities, and results using Bank-approved systems. Review existing customer relationships to understand financial needs, strengthen retention, and recommend appropriate products and services. Build relationships with businesses, professionals, municipalities, schools, nonprofit organizations, community leaders, and centers of influence. Identify opportunities for deposits, business accounts, treasury management, merchant services, consumer loans, mortgages, commercial loans, and other banking services. Collaborate with Bank specialists to coordinate customer solutions and ensure timely follow-up. Represent FCN Bank at civic, charitable, community, and business events, including occasional activities outside normal business hours. Review progress toward established goals with the Retail Branch Director and adjust activities as needed. Lending and Customer Service Originate and process consumer installment and home equity loans within assigned authority and Bank procedures. Identify small business lending opportunities and originate or refer them according to assigned authority, working with Commercial Lending Officers as appropriate. Work with underwriting and credit personnel to obtain complete and accurate information and documentation. Follow Bank lending policies and applicable lending requirements. Help resolve customer concerns promptly and professionally, involving appropriate Bank personnel when needed. Branch Leadership and Employee Development Establish clear expectations for customer service, relationship growth, operational performance, compliance, teamwork, and accountability. Coach employees to identify customer needs, conduct effective relationship conversations, and make qualified referrals. Provide regular feedback, recognition, training, and development opportunities. Complete timely performance evaluations and address performance concerns in coordination with Human Resources and retail leadership. Participate in recruiting, hiring, onboarding, scheduling, and cross-training assigned employees. Maintain appropriate staffing and management coverage during business development activities outside the branch. Promote a respectful workplace that reflects FCN Bank's core values of Family, Community Minded, Ownership, and Excellence. Branch Operations, Risk Management, and Compliance Oversee daily branch operations, work assignments, opening and closing procedures, and required internal controls. Perform or oversee assigned cash counts, branch audits, and controls involving teller drawers, the ATM, vault, and other branch assets. Monitor employee adherence to security, safety, fraud prevention, information security, and privacy procedures. Ensure employees follow applicable Bank policies and banking requirements, including customer identification and Bank Secrecy Act/Anti-Money Laundering procedures. Maintain branch readiness for audits, compliance reviews, security inspections, and examinations; follow through on corrective actions within assigned responsibility. Escalate suspected fraud, suspicious activity, customer complaints, security incidents, privacy concerns, and other significant risks through appropriate Bank channels. Coordinate facility and equipment concerns with the appropriate departments to maintain a safe, professional, and functional branch. Additional Responsibilities Complete required training and maintain knowledge of Bank products, services, systems, and procedures. Perform additional duties related to the position as assigned. Education and Experience Bachelor's degree in business, finance, management, marketing, or a related field preferred; an equivalent combination of education and relevant experience may be considered. Five or more years of progressively responsible banking, financial services, business development, relationship management, retail management, or related experience preferred. Prior supervisory or leadership experience preferred. Demonstrated experience developing customer relationships, prospecting for new business, generating referrals, and achieving measurable growth objectives preferred. Experience with branch operations, deposit products, consumer lending, business banking, treasury management, mortgage lending, or commercial banking preferred. Proficiency with Microsoft Office and the ability to learn applicable banking, customer relationship, and business development systems. Knowledge, Skills, and Abilities Ability to lead, coach, develop, and hold employees accountable. Strong relationship-building, prospecting, networking, and consultative service skills. Ability to organize a prospect pipeline, follow through on referrals, and measure results. Knowledge of branch operations, deposit products, lending processes, internal controls, and banking procedures. Sound judgment, problem-solving skills, and the ability to resolve concerns professionally. Effective written, verbal, presentation, and interpersonal communication skills. Ability to understand customer and business needs and coordinate appropriate financial solutions. Strong planning and time management skills, including the ability to balance external outreach with branch responsibilities. Accuracy, adaptability, integrity, and discretion when handling confidential information. Proficiency in Microsoft Office and the ability to learn Bank systems used for customer relationships, lending, and business development. Education and Experience Bachelor's degree in business, finance, management, marketing, or a related field preferred; an equivalent combination of education and relevant experience may be considered. Five or more years of progressively responsible experience in banking, financial services, business development, relationship management, retail management, or a related field preferred. Prior supervisory or leadership experience preferred. Demonstrated success developing customer relationships, generating referrals, prospecting, and achieving growth objectives preferred. Experience with branch operations, consumer lending, business banking, or related financial services preferred. About FCN Bank At FCN Bank, we are committed to building stronger communities. The Community Development Officer helps advance that commitment by developing employees, building trusted relationships, and connecting customers with financial solutions that support stronger businesses and financially wise families. FCN Bank N.A. is an equal-opportunity employer. Compensation details: 0 Yearly Salary PI9799eeacd6-
Description: Position Summary The Multimedia Photographer & Video Editor is a hands-on creative resource responsible for capturing and producing compelling visual content that brings LEO's work, people, and brand to life. From major events and behind-the-scenes moments to interviews, social content, case studies, sales materials, and executive storytelling, this role turns what is happening across LEO into content that can be shared quickly and intentionally. Reporting to the Senior Manager, Brand Content, this role works closely with the Sales & Marketing team and company leadership to shorten the distance between the spark of an idea and publication. The ideal candidate is a versatile visual storyteller who can move seamlessly between a camera, an editing timeline, and an event floor, and knows how to find the story without waiting for someone else to point it out. Key Responsibilities Multimedia Content Creation & Storytelling Capture high-quality video and photography at LEO-produce client programs, internal offices, and industry events. Produce and edit short- and long-form visual content, including social videos, reels, behind-the-scenes content, interviews, case studies, executive content, sales materials, and brand storytelling. Identify compelling stories, moments, and perspectives while onsite and translate them into content appropriate for multiple channels and audiences. Conduct and capture interviews with employees, executives, partners, and other subjects as directed. Edit content for different platforms, formats, aspect ratios, and audience needs while maintaining a consistent LEO brand and visual identity. Deliver rapid-turn content when timeliness is critical, particularly during live events, conferences, and major programs. Create same-day and onsite social content when appropriate, including Reels, Stories, vertical video, behind-the-scenes content, and other quick-turn assets. Maximize each content capture opportunity by intentionally gathering footage and assets that can be repurposed across social, marketing, sales, recruiting, and other business needs. Create motion graphics, animated typography, branded visual treatments, and other graphic elements that enhance video storytelling. Use music, sound design, pacing, and editing techniques to create polished, engaging content that reflects the energy and emotion of LEO experiences. Content Planning & Collaboration Partner with the Senior Manager, Brand Content and the Director, Marketing & Communications to translate marketing priorities, campaigns, and business needs into visual content. Plan content capture in advance of major events, including shot lists, interview opportunities, storytelling priorities, and required equipment. Capture intentionally with the final story in mind, gathering establishing shots, details, human moments, reactions, behind-the-scenes footage, interviews, and other elements needed to build a complete visual narrative. Collaborate with Business Development to develop visual content that supports prospecting, capabilities presentations, case studies, and business development efforts. Work with company leaders to capture and develop executive thought leadership and other leadership-driven content. Maintain an organized library of photography, video footage, completed content, and reusable visual assets. Balance planned content needs with the ability to recognize and capture unexpected moments and opportunities in real time. Creative Technology & Innovation Stay current on emerging content platforms, production technology, editing applications, social media formats, and visual storytelling trends. Research and recommend tools, equipment, applications, and workflows that improve content quality, production speed, and efficiency. Explore responsible uses of AI and emerging creative technology to enhance editing, production, organization, and content development. Continuously improve workflows that shorten production timelines while maintaining brand and quality standards. Maintain proficiency across professional and social-first editing platforms and identify the right tools and workflows based on the content need, timeline, and intended channel. Requirements: Bachelor's degree in marketing, communications, film, media production, photography, or a related field preferred; equivalent professional experience considered. Professional experience creating video, photography, and multimedia content for brands, agencies, organizations, or similar environments. Portfolio or reel demonstrating videography, photography, editing, and visual storytelling skills required. Strong proficiency with professional video and photo equipment. Strong proficiency with Adobe Premiere Pro and After Effects, with experience using CapCut or similar social-first editing platforms. Proficiency with Adobe Lightroom and/or Photoshop preferred. Demonstrated ability to create content for social and digital platforms, including short-form vertical video. Strong understanding of composition, lighting, audio, interviewing, editing, and visual storytelling. Ability to independently manage the content production process from planning and capture through editing and final delivery. Comfortable working in fast-paced live event environments and adjusting quickly as schedules, conditions, and content opportunities change. Strong creative judgment with the ability to balance quality, brand standards, and speed. Ability to travel frequently, including nights and weekends, to support major LEO programs and content opportunities. Competencies Visual Storytelling: Recognizes what makes a moment compelling and translates it into content that connects with an audience. Creative Agility: Moves comfortably between different formats, platforms, environments, and production needs. Initiative: Sees opportunities, anticipates content needs, and takes action without waiting for detailed direction. Speed & Execution: Produces high-quality work efficiently and understands when timely content matters more than perfect content. Collaboration: Works effectively with Marketing, Sales, leadership, program teams, and other stakeholders while remaining a hands-on creator. Curiosity & Innovation: Actively explores new tools, technology, techniques, and platforms that can make LEO's content stronger and more effective. Client Awareness & Discretion: Understands how to operate professionally within client environments, exercising sound judgment around what can be captured, shared, and published while respecting client preferences, confidentiality, approvals, and the nature of the event. Physical Requirements and Work Environment The physical demands and work environment of this position vary depending on office, travel, and program assignments. Onsite responsibilities may require standing and walking for extended periods, including walking long distances throughout large venues such as hotels, convention centers, arenas, and outdoor event spaces. Event schedules may involve extended or irregular hours, including early mornings, evenings, weekends, and holidays. The employee may be required to lift, carry, push, or pull items weighing up to 25 pounds. Onsite work may occur in indoor or outdoor environments and may involve exposure to varying temperatures, weather conditions, noise levels, crowds, uneven surfaces, and other conditions commonly associated with live events and event venues. The employee must be able to perform the essential functions of the position, with or without reasonable accommodation. Company Summary LEO Events is an award-winning, people-first experiential agency and part of the Hoffmann Family of Companies. Since our formation in 2012, we've built a reputation for delivering bold ideas, exceptional quality, and measurable value, shaping some of the industry's most successful experiences for the biggest brands in business. PIdde941a6c5c7-8784
10/25/2026
Full time
Description: Position Summary The Multimedia Photographer & Video Editor is a hands-on creative resource responsible for capturing and producing compelling visual content that brings LEO's work, people, and brand to life. From major events and behind-the-scenes moments to interviews, social content, case studies, sales materials, and executive storytelling, this role turns what is happening across LEO into content that can be shared quickly and intentionally. Reporting to the Senior Manager, Brand Content, this role works closely with the Sales & Marketing team and company leadership to shorten the distance between the spark of an idea and publication. The ideal candidate is a versatile visual storyteller who can move seamlessly between a camera, an editing timeline, and an event floor, and knows how to find the story without waiting for someone else to point it out. Key Responsibilities Multimedia Content Creation & Storytelling Capture high-quality video and photography at LEO-produce client programs, internal offices, and industry events. Produce and edit short- and long-form visual content, including social videos, reels, behind-the-scenes content, interviews, case studies, executive content, sales materials, and brand storytelling. Identify compelling stories, moments, and perspectives while onsite and translate them into content appropriate for multiple channels and audiences. Conduct and capture interviews with employees, executives, partners, and other subjects as directed. Edit content for different platforms, formats, aspect ratios, and audience needs while maintaining a consistent LEO brand and visual identity. Deliver rapid-turn content when timeliness is critical, particularly during live events, conferences, and major programs. Create same-day and onsite social content when appropriate, including Reels, Stories, vertical video, behind-the-scenes content, and other quick-turn assets. Maximize each content capture opportunity by intentionally gathering footage and assets that can be repurposed across social, marketing, sales, recruiting, and other business needs. Create motion graphics, animated typography, branded visual treatments, and other graphic elements that enhance video storytelling. Use music, sound design, pacing, and editing techniques to create polished, engaging content that reflects the energy and emotion of LEO experiences. Content Planning & Collaboration Partner with the Senior Manager, Brand Content and the Director, Marketing & Communications to translate marketing priorities, campaigns, and business needs into visual content. Plan content capture in advance of major events, including shot lists, interview opportunities, storytelling priorities, and required equipment. Capture intentionally with the final story in mind, gathering establishing shots, details, human moments, reactions, behind-the-scenes footage, interviews, and other elements needed to build a complete visual narrative. Collaborate with Business Development to develop visual content that supports prospecting, capabilities presentations, case studies, and business development efforts. Work with company leaders to capture and develop executive thought leadership and other leadership-driven content. Maintain an organized library of photography, video footage, completed content, and reusable visual assets. Balance planned content needs with the ability to recognize and capture unexpected moments and opportunities in real time. Creative Technology & Innovation Stay current on emerging content platforms, production technology, editing applications, social media formats, and visual storytelling trends. Research and recommend tools, equipment, applications, and workflows that improve content quality, production speed, and efficiency. Explore responsible uses of AI and emerging creative technology to enhance editing, production, organization, and content development. Continuously improve workflows that shorten production timelines while maintaining brand and quality standards. Maintain proficiency across professional and social-first editing platforms and identify the right tools and workflows based on the content need, timeline, and intended channel. Requirements: Bachelor's degree in marketing, communications, film, media production, photography, or a related field preferred; equivalent professional experience considered. Professional experience creating video, photography, and multimedia content for brands, agencies, organizations, or similar environments. Portfolio or reel demonstrating videography, photography, editing, and visual storytelling skills required. Strong proficiency with professional video and photo equipment. Strong proficiency with Adobe Premiere Pro and After Effects, with experience using CapCut or similar social-first editing platforms. Proficiency with Adobe Lightroom and/or Photoshop preferred. Demonstrated ability to create content for social and digital platforms, including short-form vertical video. Strong understanding of composition, lighting, audio, interviewing, editing, and visual storytelling. Ability to independently manage the content production process from planning and capture through editing and final delivery. Comfortable working in fast-paced live event environments and adjusting quickly as schedules, conditions, and content opportunities change. Strong creative judgment with the ability to balance quality, brand standards, and speed. Ability to travel frequently, including nights and weekends, to support major LEO programs and content opportunities. Competencies Visual Storytelling: Recognizes what makes a moment compelling and translates it into content that connects with an audience. Creative Agility: Moves comfortably between different formats, platforms, environments, and production needs. Initiative: Sees opportunities, anticipates content needs, and takes action without waiting for detailed direction. Speed & Execution: Produces high-quality work efficiently and understands when timely content matters more than perfect content. Collaboration: Works effectively with Marketing, Sales, leadership, program teams, and other stakeholders while remaining a hands-on creator. Curiosity & Innovation: Actively explores new tools, technology, techniques, and platforms that can make LEO's content stronger and more effective. Client Awareness & Discretion: Understands how to operate professionally within client environments, exercising sound judgment around what can be captured, shared, and published while respecting client preferences, confidentiality, approvals, and the nature of the event. Physical Requirements and Work Environment The physical demands and work environment of this position vary depending on office, travel, and program assignments. Onsite responsibilities may require standing and walking for extended periods, including walking long distances throughout large venues such as hotels, convention centers, arenas, and outdoor event spaces. Event schedules may involve extended or irregular hours, including early mornings, evenings, weekends, and holidays. The employee may be required to lift, carry, push, or pull items weighing up to 25 pounds. Onsite work may occur in indoor or outdoor environments and may involve exposure to varying temperatures, weather conditions, noise levels, crowds, uneven surfaces, and other conditions commonly associated with live events and event venues. The employee must be able to perform the essential functions of the position, with or without reasonable accommodation. Company Summary LEO Events is an award-winning, people-first experiential agency and part of the Hoffmann Family of Companies. Since our formation in 2012, we've built a reputation for delivering bold ideas, exceptional quality, and measurable value, shaping some of the industry's most successful experiences for the biggest brands in business. PIdde941a6c5c7-8784
Full-Time Member Service Representative - Rochester, MN Join a team with a legacy of service and a future of growth! For 95 years, Altra Federal Credit Union has been committed to helping our members achieve financial success through exceptional service, trusted relationships, and community involvement. We're looking for a friendly, motivated Full-Time Member Service Representative to join our Rochester, MN 19th Street office. If you're passionate about helping people, enjoy building relationships, and want to be part of an organization that values its employees and members alike, we'd love to hear from you. In this role, you will be the first point of contact for our members, delivering outstanding service while handling routine financial transactions accurately and efficiently. Your positive attitude and commitment to member satisfaction will help strengthen our credit union's reputation for excellence. Key Responsibilities Greet members warmly and assist with their daily banking needs, including deposits, withdrawals, transfers, loan payments, and account inquiries. Process transactions accurately and in compliance with credit union policies and regulatory requirements. Promote credit union products and services to meet member needs and support business growth. Promote in-branch technology and assist members as needed. Maintain member confidentiality and adhere to security procedures. Resolve member questions or concerns promptly, escalating when necessary. Balance cash drawers and prepare daily reports. Support other branch functions as needed. Qualifications High school diploma (or equivalent) and a commitment to ongoing learning. Background in customer service - previous financial experience a plus! Previous cash handling or teller experience preferred but not required. Bilingual Spanish skills are strongly encouraged to support and better serve our diverse membership. Skills & Abilities Strong communication skills, with the ability to connect with members genuinely. Detail-oriented, professional, and tech-savvy - ready to help members with their digital services. Proficient with computers and basic software applications. Ability to maintain confidentiality and handle sensitive information. Commitment to providing exceptional member service. Availability This position is full-time, 40- hours a week, Monday through Friday from 8:00 a.m. to 5:10 p.m. Will require some flexibility within these hours, as needed. Pay and Benefits Starting hourly pay of $19.00 per hour ($17.00 base pay plus $2 MSR premium pay) When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing the language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% Employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company eight years in a row; 91% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. PI59dec22f6-
10/25/2026
Full time
Full-Time Member Service Representative - Rochester, MN Join a team with a legacy of service and a future of growth! For 95 years, Altra Federal Credit Union has been committed to helping our members achieve financial success through exceptional service, trusted relationships, and community involvement. We're looking for a friendly, motivated Full-Time Member Service Representative to join our Rochester, MN 19th Street office. If you're passionate about helping people, enjoy building relationships, and want to be part of an organization that values its employees and members alike, we'd love to hear from you. In this role, you will be the first point of contact for our members, delivering outstanding service while handling routine financial transactions accurately and efficiently. Your positive attitude and commitment to member satisfaction will help strengthen our credit union's reputation for excellence. Key Responsibilities Greet members warmly and assist with their daily banking needs, including deposits, withdrawals, transfers, loan payments, and account inquiries. Process transactions accurately and in compliance with credit union policies and regulatory requirements. Promote credit union products and services to meet member needs and support business growth. Promote in-branch technology and assist members as needed. Maintain member confidentiality and adhere to security procedures. Resolve member questions or concerns promptly, escalating when necessary. Balance cash drawers and prepare daily reports. Support other branch functions as needed. Qualifications High school diploma (or equivalent) and a commitment to ongoing learning. Background in customer service - previous financial experience a plus! Previous cash handling or teller experience preferred but not required. Bilingual Spanish skills are strongly encouraged to support and better serve our diverse membership. Skills & Abilities Strong communication skills, with the ability to connect with members genuinely. Detail-oriented, professional, and tech-savvy - ready to help members with their digital services. Proficient with computers and basic software applications. Ability to maintain confidentiality and handle sensitive information. Commitment to providing exceptional member service. Availability This position is full-time, 40- hours a week, Monday through Friday from 8:00 a.m. to 5:10 p.m. Will require some flexibility within these hours, as needed. Pay and Benefits Starting hourly pay of $19.00 per hour ($17.00 base pay plus $2 MSR premium pay) When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing the language exam. Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options. Up to a 6% Employer-matched 401(k) + additional 3% employer contribution. Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company eight years in a row; 91% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer. PI59dec22f6-
Position Summary: This position will assist in coordinating professional and knowledgeable assistance to all customers. They will receive calls and respond to customer inquiries and concerns, they will handle daily transactions and questions in accordance with Bank policies and procedures. The Teller/Personal Banker will handle all functions of personal banking, new accounts, inquires and problem accounts in accordance with the Bank's policies and procedures. This position must be flexible in dealing with the needs of customers, several team members, and departments. The Teller/Personal Banker will serve as an advocate of the Bank, promote the Bank's products, services, and overall Citizens Alliance Bank's brand. The level of this position is based on years of service, education and/or equivalent experience, knowledge level and skill set. Essential Functions: To perform this job successfully, an individual must be able to perform each Essential Function and Skill satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Processes transaction through a teller platform which many include verifying incoming cash, accurately dispersing cash and accepting various deposits and payments. Assist with end of day processing and check imaging work checking for accuracy prior to submitting. Provide account information, answer customer inquiries and requests, and complete telephone transfers in compliance with Citizens Alliance Bank's policies and procedures. Open all types of new deposit accounts, resolve problems, and show customers how to access and manage their products and services to take full advantage of their Citizens Alliance Bank relationship. Processes transaction through a teller platform which many include verifying incoming cash, accurately dispersing cash and accepting various deposits and payments. Uses effective selling techniques while promoting and selling additional products and services to create product interest and generate customer action. Actively pursues potential customers and recognizes quality potential customers through interviewing. Conducts all customer contact to complete all required documentation in compliance with bank policy and banking regulations. Services all retail and business deposit accounts, while promoting and selling additional products and services. Displays knowledge and proficiency in the bank's products and services to act as a liaison between customers and the bank to build long-term customer relationships. Proactively makes personal contacts and/or telephone calls to existing customers and maintains contact with existing customers to cultivate customer relationships. Maintains knowledge of and understands the financial needs of customers and other products and services available through the bank. Answer phones and/or complete telephone requests. Collaborate with Operations Help Desk to resolve complex account inquiries as they arise. Verify account balances, provide account information to customer, and print copies of items and/or statements from customer accounts. Maintains knowledge and understanding of Internal Service Standards and procedures for the department and departments that are a part of the workflow. The ability to read, interpret, and apply appropriate policies, procedures, or operating manuals. Maintain complete confidentiality regarding sensitive customer and proprietary information. Must be able to remain in a standing or stationary position 50% of the time. Must occasionally lift 30 pounds. All employees are expected to exemplify and follow our core values. Regular attendance and punctuality when reporting to work. Travel for trade and industry schools and seminars as needed. This position may require installation of a Multi-Factor Authentication (MFA) app on an employee's personal mobile device. THE MFA apps are used to authenticate a user's identity to the system for security purposes. Adhere to and comply with all applicable, federal, and state laws, regulations, and guidance, including those related to BSA/AML, as well as adhere to the Bank's policies and procedures. Perform other duties as assigned and requested. Core Values Humility - We are "blue-collar bankers". We are relatable, down-to-earth people who greet our smallest customer the same way we greet our largest. Respectful, Genuine Care for Others - We care about each other, we care about our customers, and we care about our communities. Finds A Way - This simply put, is nothing more than attitude. It's a can-do spirit, a desire to help, to contribute, to go above and beyond, and to make a difference. Effort - We expect a lot of ourselves and hold ourselves to a high standard. We are not entitled, and we need to earn it from our customers and each other every day. Owning-It - Owning-It or Accountability is a big word that can encompass a great many things. For Citizens Alliance Bank, it's about ownership. When an employee says they will do something, they follow through and get it done. The employer has the right to revise this position description at any time. The position description is not a contract for employment. Education and Experience: Required - High School diploma or GED. Required - Continuing Education to maintain job knowledge. Preferred - One to Three years of banking experience. Preferred - One to Three years of Administrative or customer service experience. Preferred - Proficiency in Microsoft Office Suite Compensation details: 14.5-23.35 Hourly Wage PI6c31b5a96d65-2986
10/25/2026
Full time
Position Summary: This position will assist in coordinating professional and knowledgeable assistance to all customers. They will receive calls and respond to customer inquiries and concerns, they will handle daily transactions and questions in accordance with Bank policies and procedures. The Teller/Personal Banker will handle all functions of personal banking, new accounts, inquires and problem accounts in accordance with the Bank's policies and procedures. This position must be flexible in dealing with the needs of customers, several team members, and departments. The Teller/Personal Banker will serve as an advocate of the Bank, promote the Bank's products, services, and overall Citizens Alliance Bank's brand. The level of this position is based on years of service, education and/or equivalent experience, knowledge level and skill set. Essential Functions: To perform this job successfully, an individual must be able to perform each Essential Function and Skill satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Processes transaction through a teller platform which many include verifying incoming cash, accurately dispersing cash and accepting various deposits and payments. Assist with end of day processing and check imaging work checking for accuracy prior to submitting. Provide account information, answer customer inquiries and requests, and complete telephone transfers in compliance with Citizens Alliance Bank's policies and procedures. Open all types of new deposit accounts, resolve problems, and show customers how to access and manage their products and services to take full advantage of their Citizens Alliance Bank relationship. Processes transaction through a teller platform which many include verifying incoming cash, accurately dispersing cash and accepting various deposits and payments. Uses effective selling techniques while promoting and selling additional products and services to create product interest and generate customer action. Actively pursues potential customers and recognizes quality potential customers through interviewing. Conducts all customer contact to complete all required documentation in compliance with bank policy and banking regulations. Services all retail and business deposit accounts, while promoting and selling additional products and services. Displays knowledge and proficiency in the bank's products and services to act as a liaison between customers and the bank to build long-term customer relationships. Proactively makes personal contacts and/or telephone calls to existing customers and maintains contact with existing customers to cultivate customer relationships. Maintains knowledge of and understands the financial needs of customers and other products and services available through the bank. Answer phones and/or complete telephone requests. Collaborate with Operations Help Desk to resolve complex account inquiries as they arise. Verify account balances, provide account information to customer, and print copies of items and/or statements from customer accounts. Maintains knowledge and understanding of Internal Service Standards and procedures for the department and departments that are a part of the workflow. The ability to read, interpret, and apply appropriate policies, procedures, or operating manuals. Maintain complete confidentiality regarding sensitive customer and proprietary information. Must be able to remain in a standing or stationary position 50% of the time. Must occasionally lift 30 pounds. All employees are expected to exemplify and follow our core values. Regular attendance and punctuality when reporting to work. Travel for trade and industry schools and seminars as needed. This position may require installation of a Multi-Factor Authentication (MFA) app on an employee's personal mobile device. THE MFA apps are used to authenticate a user's identity to the system for security purposes. Adhere to and comply with all applicable, federal, and state laws, regulations, and guidance, including those related to BSA/AML, as well as adhere to the Bank's policies and procedures. Perform other duties as assigned and requested. Core Values Humility - We are "blue-collar bankers". We are relatable, down-to-earth people who greet our smallest customer the same way we greet our largest. Respectful, Genuine Care for Others - We care about each other, we care about our customers, and we care about our communities. Finds A Way - This simply put, is nothing more than attitude. It's a can-do spirit, a desire to help, to contribute, to go above and beyond, and to make a difference. Effort - We expect a lot of ourselves and hold ourselves to a high standard. We are not entitled, and we need to earn it from our customers and each other every day. Owning-It - Owning-It or Accountability is a big word that can encompass a great many things. For Citizens Alliance Bank, it's about ownership. When an employee says they will do something, they follow through and get it done. The employer has the right to revise this position description at any time. The position description is not a contract for employment. Education and Experience: Required - High School diploma or GED. Required - Continuing Education to maintain job knowledge. Preferred - One to Three years of banking experience. Preferred - One to Three years of Administrative or customer service experience. Preferred - Proficiency in Microsoft Office Suite Compensation details: 14.5-23.35 Hourly Wage PI6c31b5a96d65-2986
